Purchasing Power Reviews

Atlanta, GA

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About Purchasing Power

Purchasing Power is a financing program for employees of participating companies and organizations. It gives customers flexible purchasing options for various products and services by deducting payment from employee paychecks. It doesn’t charge for interest or late fees, and it doesn’t perform credit checks.

Purchasing Power Reviews

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    Page 3 Reviews 70 - 270
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 29, 2025

    Worse experience ever. I have been calling this place since NOVEMBER regarding my account. First they had my account in bad standing for a return I knew nothing about. Only found out when I tried to place an order. To top it off my spending limit cannot be unlocked as NO ONE knows what the issue is. I have spoken to customer service who by the way are extremely rude at times and very unprofessional and about 7 supervisors who tell you the same thing over and over, “We have put in a ticket. Someone will contact you within 24/48 hours”. Of course, no one calls back or gets in contact with you. Now 3 MONTHS later still NOTHING. The lack of customer service is appalling.

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    Customer ServiceTechPunctuality & SpeedStaffTransparency

    Reviewed Jan. 24, 2025

    I placed an order for a couch on 12/11/2024 at 10:11am. At 1:24pm on 12/11/2024, I received an email saying the order had been processed. Along with the message below. I did not get any calls or receive any updates. I went online to chat on 12/28/24, the rep stated the order would be updated on 1/31/25. I was told 2-4 weeks and that was more than the time frame. He did not have any info as to why it was going to be late. I asked him to give me the company I asked for a supervisor to call me. Devon (supervisor) called and left a voicemail stating "the estimated ship date is 1/31/25 and he knows it is taking a very long time to get shipped.

    Based on the demand and supply of the product the window they will update when they can. He stated if I wanted to cancel the order I would have to pay the shipping fee $299. He also said the purchasing power policy mentioned clearly it will take 14 days to ship and the 14th business day is 1/1/2025 so call back on 1/2/2025." I waited and called back on 1/14/2025. I asked the rep to look back at the notes, from Devon. He stated "there were still no updates and they could not contact the vendor or give me info because they have to protect the vendor." I asked for a supervisor to call me.

    Once again another supervisor called me with the same message. As if they're reading from a screen. He said the same thing, no updates 1/31/25. No one has yet to apologize, no one has tried to get any info from the vendor, no one has tried to help me at all. This is poor customer service and unprofessional. Today makes 6 weeks. I have not got a call from the vendor regarding setting up a ship date and purchasing power cant seem to help. Their only solution is for me to cancel and pay $299 for shipping when apparently the item has not even been shipped. I'm confused as to why I would be paying shipping fee. I will NEVER EVER do this again. "Your order ** has been processed and will be shipping soon. Please be sure to check your email for all information concerning the shipment of your item(s). You can also check the status of your shipment on your My Account page."

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    Purchasing Power
    Response from Purchasing Power

    We appreciate your feedback, Akeisha, and are pleased that this concern was resolved. We hope that you will continue to be a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Customer ServiceStaffRates

    Reviewed Jan. 20, 2025

    I recently had an absolutely dreadful experience at this establishment, and I regret spending a single penny there. From the moment I walked in, I was met with unhelpful and uninterested staff members who seemed more focused on avoiding customers than assisting them. When I finally had a concern that needed to be addressed, I asked to speak with a supervisor, only to be told repeatedly that no one was available. It was clear that the staff had no interest in resolving issues or offering any meaningful support.

    The lack of customer service was truly appalling. Calls went unanswered, emails were ignored, and when I managed to get someone on the line, they were dismissive and unprofessional. I asked for solutions, but instead, I was met with vague responses and empty promises. It felt as if they were doing everything possible to ensure I didn’t feel valued as a customer. It’s incredibly frustrating to encounter such poor service, especially when you’ve spent your hard-earned money. This experience has left me with no desire to ever return or recommend this place to anyone. If you value good service, your time, and your money, do yourself a favor and avoid this business entirely.

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    Purchasing Power
    Response from Purchasing Power

    Thank you for providing your feedback and letting us know about this issue, Renae. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 923-6236 and we'd be happy to assist you.

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed Jan. 17, 2025

    Customer service is terrible. I ordered a coat on December 6th, and on January 14th they told me it was out of stock and that the order was canceled. I used the extra holiday incentive to be able to purchase it, so now that the incentive is over, I don't have enough to purchase a different coat! Why did they not ship it in December when it was still in stock?! Instead they waited over 5 weeks, and by then it was gone! I tried asking for help twice, but English is not their first language and I didn't get any answers. I am being overcharged every week too! The order packet shows it will be paid in 26 payments, but they charge you the amount it would be if you pay in 24 payments. What's up with that?!

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    Purchasing Power
    Response from Purchasing Power

    Thanks for bringing this to our attention, Vicki. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers. A customer care specialist will contact you within 24 hours.

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PriceBilling

    Reviewed Jan. 15, 2025

    Purchasing Power was introduced to me right before Christmas through my job, and so I was able to get my son a gaming system. I got my daughter some shoes, a TV, and some arts and crafts items. Everything was online. It was really easy to do. As far as payments, they have multiple options. You can put something down or you can have it taken directly out of your check over a 6-month time span or a 12-month time span. Purchasing Power is a very affordable option. I was looking into it because I needed a dryer, so for me to be a single mom of two kids, it makes life a lot easier for me to get what I need and not have to worry about financing.

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    Verified purchase
    PriceRates

    Reviewed Jan. 14, 2025

    I've been having good results with Purchasing Power. I like the prices and I can pay over time.

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    Verified purchase
    Sales & MarketingStaffBilling

    Reviewed Jan. 14, 2025

    I love Purchasing Power because I don't always have the cash to buy things that I need. And I like the payment plan and the option and how it's paid off in a year. I always do a year. I've had some issues with furniture as far as damage but once I spoke with a management person or the representative, they did work with me. It was resolved. I was supposed to get a discount on one item.

    My other concern is I used to have a limit of 7,000, and they took my limit down. I was told when I inquired twice that it was because of my job. They evaluate your job and then determine what your limit is. I said, "Okay." I had referred a couple of my coworkers. They were new coworkers. Once they signed up, their limit was larger than mine. They had 6,000, even my daughter. So, I was like I thought that was a little odd because I've been ordering from Purchasing Power forever. It went back up a little bit, but they took it way down than what it was. Purchasing Power is a great program. The convenience of it is beautiful and you can get your merchandise while paying on it. Everybody that I referred to it love it.

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    Verified purchase
    PriceRates

    Reviewed Jan. 14, 2025

    I've purchased a lot of stuff from Purchasing Power. I got a sofa, bed, furniture, and jewelry from them. I purchased a lot of stuff in the last couple of years. There was a lot of variety of different things I purchased from there even clothing and shoes. Some of them are a little expensive, but I do price checking at other stores and if it falls within the same line of where that store has, I'll purchase from Purchasing Power. I felt very good about the quality of stuff I bought. I bought a couple of watches from there.

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    Verified purchase
    Billing

    Reviewed Jan. 14, 2025

    I would highly recommend Purchasing Power. I've enjoyed it since I've had it. I like that it comes directly from my payroll check. I don't have to worry about making a payment and there are no down payments.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Travis. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    TechBillingTransparency

    Reviewed Jan. 14, 2025

    I found Purchasing Power online and picked the item out, ordered it, updated my information, and they shipped it. It was easy. The payments are reasonable. You don't have to get into a contract with a cellphone company. I would recommend it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase

    Reviewed Jan. 14, 2025

    Purchasing Power is convenient. Everything's good as far as the options and what I needed. I purchased a video game recently.

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    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed Jan. 14, 2025

    Purchasing Power is convenient. It's easy for me to make purchases and pay them back in a timely manner without having to worry about it. Navigating their site is simple and easy. You just go on the app. You choose what it is you want, and it walks you through it. I purchased an Instant Pot, an iPad, a speaker, my baby stroller, a washing machine and a dryer. The items are always delivered in a timely fashion, sometimes sooner than what is expected. The reps seem knowledgeable as well. They usually help me out in a timely manner.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Jasmine. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingEase of Use

    Reviewed Jan. 14, 2025

    My first time placing an order through Purchasing Power was for electronics. I did it online and the website was simple to use and readable. The payments was very easy to understand and they also emailed the paperwork very fast. I was comfortable understanding the information because it was presented in front of me in a timely fashion. I'm able to afford the monthly payments, and I feel good about the quality of the product. I would definitely recommend Purchasing Power to anyone in the working class.

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    Verified purchase
    Online & AppStaff

    Reviewed Jan. 14, 2025

    Purchasing Power is convenient. I haven't had a problem with purchasing and receiving the products on time. The quality is excellent, and they have a variety of stuff to choose from. My latest purchase was a cologne. Before that, it was a tablet and I've also bought speakers. Everything is great.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & Payouts

    Reviewed Jan. 14, 2025

    I had a HORRIBLE experience for the first time in all my years ordering. I placed my order 11/14/24. I waited until 12/18/24 to reach out because no information was available about my order on the app. They told me it would be shipped on 1/7/25 and I received shipping information. I waited a few days to be contacted by the carrier before I call in on 1/11/25. Guess what. They could NOT FIND any information on the item I ordered. They offered to do a replacement expeditiously and credit my account for my inconvenience. Got another call on 1/13/25. The merchandise can NOT be replaced. My order will be refunded any money and also this may take 7/10 days to credit back to my account. But here's the kicker. It also may take 1 or 2 paychecks to stop the withdrawal. 😂😂😂😂 That's FUNNY to me. I am so upset I may NEVER order from them again.

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    Purchasing Power
    Response from Purchasing Power
    Thanks for bringing this to our attention, Ericka. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers.
    Sincerely,

    Purchasing Power, LLC

    PricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Dec. 29, 2024

    The travel part of Purchasing Power comes in handy because you don't pay up-front, but not being able to change, make corrections, or cancel is a pain. I was on vacation and the hotel I choose from purchasing power is a joke and a rip-off. The hotel is dirty and very nasty. Purchasing Power will not let me cancel, nor make any changes so my kids and I were forced to stay in a dirty hotel. They should allow changes.

    My airport travel was awful as well, and I couldn't make changes to that either. We had a 3 hour delay due to staffing with no compensation. The car rental place was horrible as well. They sold all of their cars and with purchasing power it is paid in advanced, so you can't make cancelations, no refunds, there are no other options. So I was there for 2.5 hours waiting for a car, which put me a day late checking into the hotel with no compensation because purchasing power doesn't give refunds when bad things happen that are out of our control. This is bad business and they are making money while we are stuck paying the high full price even though we are losing.

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    Customer Service

    Reviewed Dec. 28, 2024

    I really like this company. However, I recently made an order, like I usually do, and the whole order was not completed. Two items were not sent and I have called (3x) several times to get a credit. It has now been over a month. At this point I have to make complaints online (here and BBB) to maybe get this corrected. Hopefully.

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    Profile pic of the author.
    PriceRefunds & PayoutsStaffRates

    Reviewed Dec. 26, 2024

    Because of Purchasing Power Christmas was possible and a big success this year. They made everything so easy and have all kinds of merchandise available to pick from. It may be a little pricey, but that's the price you pay for convenience and quality. I am grateful for this service!

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Rodain. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Profile pic of the author.
    Verified purchase
    Customer ServiceContract & TermsCoverageTechPriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed Dec. 19, 2024

    This company offers a convenient way for employees to buy products and pay in smaller increments, but it’s a predatory company that exploits lower-income people. Despite the enticing deal with no credit check or interest, customers pay double or triple what normal retailers charge due to astronomical shipping fees and return policies.

    I recently ordered two pairs of earrings as gifts and was charged the same shipping price for both items. They included 1 product information card and 1 cleaning cloth for both pairs, which I appreciated. However, when I asked for another cloth, they refused, stating this was complimentary and were not able to send another one.

    The customer service is appalling. They prey on lower-income people and don’t offer decent service. I can’t return the items since I opened the package, and they would charge a $35 return fee and I would pay to ship it back. This is directly from the paperwork- What is Purchasing Power's Return Policy? Small (parcel) items that aren’t portable electronics. Most purchases ship with UPS, Federal Express or the United States Postal Service. If one of these parcel items is damaged, defective, the wrong item or not as described, you can return it within 30 days at no charge. You can also work directly with your manufacturer or warranty provider to repair or replace the item. If you’ve changed your mind about the item and it’s unopened and unused, you can return it within 30 days for a $35 return fee (+ tax if applicable).

    I actually went and got the pricing as if I were to have shipped every one of the items from my order the same way they did and the actual shipping was $62.18- they did not package anything BUT the earrings the other items came from Best Buy directly and from Brainstorm directly. So the earrings that they shipped in a bubble envelope that was weighed for the charging purposes of 1 pound would have cost a normal shipper (not one with a corporate negotiated rate like they have) $13.05 for both pairs UPS ground they charged me $26. I had 2 soundbars that were in the manufacturers packaging sent from Best Buy weighing 7 pounds each and would cost me $17.04 each they charged me $28 each and they never even touched the product.

    I had candles that they charged me $15 to ship that I would have paid $14.55 (this is the only item that I was charged a reasonable rate for). Again they NEVER touched this product either as it is coming from Brainstorm the company that they buy it from. So they charged me Shipping & Handling: $97.00. That is an extra $34.82 for shipping and handling and they handled one bubble pack.

    The markup on the products was: Tocca Candelina Viaggio 3 Mini Candle Set: $75. I found it on eBay and Neiman Marcus $45. $30 markup. Delamore earrings: They are an exclusive Purchase Power brand that has no presence anywhere except on sites like Pissedoffconsumer.com and Reddit. They are probably bubble gum machine quality. Insignia soundbars from Best Buy: $39.99 with a gift with purchase. Purchasing Power charges $85.03. The markup is $45.04. The MSRP at Best Buy is $79.99. They charge even more than the MSRP. SENDING ANOTHER “COMPLIMENTARY” CLOTH IS TOO MUCH FOR THEM????

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    Purchasing Power
    Response from Purchasing Power

    Thanks for bringing this to our attention, Christopher. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers. Please contact us at (888) 923-6236 and we'd be happy to assist you.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffTimeliness

    Reviewed Dec. 16, 2024

    I placed on order on November 24, 2024 for a Spiderman PS5 console with some games and controllers. I received a Fortnite PS5 console, called customer service and got someone in India. I dropped the item off at UPS that same day to return it. A replacement PS5 console was supposed to be delivered. It never was. It took me 3 weeks to speak with an English speaking person and still no replacement PS5. They have draw up a ticket for this and draw up a ticket for that. The worst experience ever. My son's Christmas was ruined. Been on hold for 46 minutes while they search for a supervisor. Missing work to take care of this.

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    Purchasing Power
    Response from Purchasing Power

    We appreciate your feedback, Lauren. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We are pleased that this concern was resolved. We hope that you will continue to be a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Dec. 10, 2024

    I have been trying to place an order since August and keep getting processing error. When I have tried to get a resolution there is never one to come. They tell me to wait 24/48 hours which I do and when I call again it’s the same thing over and over again. Their customer service is awful. They never let you speak to a supervisor and even then when you do talk to a supervisor there is still nothing done. They don’t care to fix any issues.

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    Purchasing Power
    Response from Purchasing Power
    Thanks for bringing this to our attention, Dawn. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers.
    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PriceOnline & AppEase of Use

    Reviewed Dec. 8, 2024

    I bought a little instant printer from Purchasing Power and yesterday, I bought a four-seater dining room table from them. Their website is easy to use and so far, they are pretty affordable compared to other places.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Jennifer. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Billing

    Reviewed Dec. 4, 2024

    I've been using Purchasing Power for two years now and I love it. The quality is top of the line and some of the stores I used to go to, I don't go to them anymore because Purchasing Power has everything I need. I use it to get what I need and make my payment biweekly through my job. I've purchased so much stuff out of that. Every time I get one thing paid off, I go back, shop around and grab something else. Anybody cannot beat this, and the good thing about it is people don't have to go through a credit check or all this paperwork junk. They just go in, find out what they need and their allotment, and they have their stuff. That's what I like about it.

    When I had to get a printer, I got a brand-new one as well as a printer table and a chair. I didn't have to go through all these other stores like Walmart or Target to purchase all this. That stuff comes straight to my place, and I couldn't believe it. I would recommend Purchasing Power to everybody. They need to drop all of the stores they shop at, leave them alone and stick with Purchasing Power.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Kennie, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceRates

    Reviewed Dec. 4, 2024

    I use Purchasing Power whenever I need something because I can't afford them otherwise. I've purchased all types of stuff, including shoes and electronics. I did it all online, and it was easy. The prices are awesome too. I love Purchasing Power, and I have recommended it to others.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Nikki. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Customer ServicePunctuality & SpeedMaintenanceStaffTransparencyResolution

    Reviewed Nov. 27, 2024

    I have tried making an order for a Gaming laptop MSI Katana on Nov 17th and after waiting 2-3 business days for the status to be updated. It was cancelled abruptly without notice. Upon calling support, I was told a ticket will need to be escalated and to check back on Nov 25. I tried submitting another order on Nov 19th for the same computer thinking It was a issue with not setting it an address as my default since I had two addresses on file. Waited another 2-3 days and the 2nd order was cancelled for the same computer. When trying to place a 3rd order, the laptop I wanted became out of stock.

    I contacted them on Nov 25 and was told that I need to update my address and label the Secondary address with APT. I did so with the agent on the phone and made an order on the phone with the agent manually authorizing the order. Again on Nov 26 my third order (for a different computer- Asus g17) got cancelled.

    I've talked to 3 different agents and followed their instructions and still the order is cancelled. I have yet to receive any emails from this escalation.

    Also, now the 2nd computer I want, is now out of stock. These were items I was using as Christmas gifts and this experience severely pushed back my holidays regarding gifts. I'm extremely disappointed in this companies service as they seem to not give you an exact solution to fix the issue and instead wastes your time. I'm extremely disappointed and dissatisfied.

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    Purchasing Power
    Response from Purchasing Power

    Thanks for bringing this to our attention, Xavier. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers.

    Sincerely,

    Purchasing Power, LLC

    Customer ServiceTechStaff

    Reviewed Nov. 18, 2024

    CEVA delivery service is and was horrible. I can believe my wife had to miss a day of work just to be called and told 2 hours before my delivery time that was not going out. That is unacceptable. I myself work in the Contract Logistics and Freight Forwarding field so I understand but that was definitely not an acceptable situation. Then to tell me that there's nothing that can be done.

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    Purchasing Power
    Response from Purchasing Power

    Thank you for providing your feedback and letting us know about this issue, James. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 923-6236 and we'd be happy to assist you.

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed Nov. 18, 2024

    I heard about Purchasing Power through a coworker, and I decided to use it because it's very convenient as far as being able to make payments on something rather than having to save up to get larger items that cost more if I go out to get them at one time. I've been using Purchasing Power for about a year, and my payments are less than when I started. When I started, the amount that had to come out of each check was more. Over time, they upped my spending limit. When I started, my spending limit was 3,000 and now it's 4,500. It's a great thing once they see that people make their payments.

    I've made a lot of purchases. I bought electronics for my daughter for her birthday, AirPods, and I just made a purchase today for a 6 ft. Christmas tree. I like that the payments aren't bad. Out of every check, it's only gonna be about $11 that comes out for a tree that is 200 something dollars. I also ordered a TV a few weeks ago, and I'm still waiting for it. I didn't understand what freight delivery meant at all, and I didn't know that that process was so long. Apparently, that TV is not gonna get to me until next month. I didn't wanna wait over a month for a TV. Other than that, everything's great. It would be better if the freight delivery wasn't so long or if Purchasing Power can come up with another service that wouldn't be a month plus to get people's items, because that's a long time to wait for something.

    I'd tell people to definitely look into Purchasing Power if they wanna purchase things and Not just items. I've purchased a trip to Mexico. That was the big thing that I purchased last year when I went away on vacation. It was for my birthday, which is in January. That's around Christmas and I didn't have the money to dish out for a flight, but I was able to get the whole package and make payments on it. I'm about to be done paying it off in about a month. That definitely came in handy.

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    Purchasing Power
    Response from Purchasing Power
    We appreciate your feedback and are pleased that we were able to assist you. Thank you for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Billing

    Reviewed Nov. 15, 2024

    I like Purchasing Power because every week they take the money out. It's easy payment. The only thing I don't like is Purchasing Power has deals at random. For example, they had a code one day. It said for electronic. But when I clicked on it, it wouldn't give it to me. Also, I wish they have more bundles. Like if I bought a PC, I would get a monitor.

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    Purchasing Power
    Response from Purchasing Power

    We appreciate your feedback, Francisco. We hope that you will continue to be a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Nov. 15, 2024

    I had placed an order with Purchasing Power on 09/29/2024 for merchandise to put in my new home. Upon receiving notification that the items were delivered I went to go retrieve them but they were not there. I reached out to purchasing power to notify them and get the matter resolved but they refused to help me. I had advised them to reach out to UPS so that they can get all of the details regarding my order because I had filed claims with them. They still refused to help me even though UPS had found negligence on their part and was trying to correct the mistake. Every agent I spoke with was a foreigner who I could hardly understand speak and I’m 100% sure that they couldn’t understand the complexity of my issue. I have asked to speak to a manager several times to get another person with a language barrier.

    I asked for the contact information for the corporate office and they told me that they don’t have contact information for corporate, and the only way to get in touch with them was for them to put in a ticket so that someone will contact me. I waited and waited but no one contacted me. I kept calling back hoping to speak with someone that would listen to me and actually help me but there was nothing but the same issue.

    Finally after weeks later a man by the name of Deshaun ** reached out and told me that purchasing power is not gonna guide a replacement of a refund and if I wanted to submit more information to change their decision then I could so I did. But he has not answered my emails nor my phone calls even after providing the proper documentation and proof that I did not receive the merchandise I ordered. Today is 11/15/2024 and the issue still has not been resolved. I have filed a complaint with the BBB because this is ridiculous and there is absolutely no reason that I should have been treated in this manner.

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    Purchasing Power
    Response from Purchasing Power

    We appreciate your feedback and are pleased that we were able to resolve this concern for you. Thank you for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PriceOnline & AppStaffBilling

    Reviewed Nov. 14, 2024

    Purchasing Power's website is good. It's easy to flow through, and I've bought some hair trimmers and some colognes, but I also see there are other things, like bigger items. I like the ability to buy certain items, like a bed set, because the credit that I was allowed was enough to do purchases like that. The convenience of having a small portion taken out of my check is good too. I'll hardly miss it. There is a bit of a charge but that balances out with the payment plan. One thing I like is that it seems like a lot of the items are very up-to-date. I got a hair trimmer and another one and they were both the same kind, using the same charger. Purchasing Power is a great way to make a big purchase.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Erric, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceOnline & AppBillingRates

    Reviewed Nov. 14, 2024

    With Purchasing Power, I like that the payment comes out straight from the paycheck, without any issues. The price is reasonable, and I pay by over time. Two days ago, I bought a PlayStation 5, some games, a backpack for my kid, and some tires for the car. That worked out extremely well. I also bought a laptop which worked out real well too. It was for my daughter who went away on a college trip. The website is sleek and easy. It's not time-consuming at all. They could have more options though. I was looking at shoes. I wear a size 15 shoe, and there wasn't any readily available for tall people.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Michael. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 13, 2024

    Im so glad I got this gaming desktop. Been using my old setup for four years it was time for a upgrade. I couldn't be more happier with my decision. Can't believe the power from this gaming desktop and the speed from and the way it look I can't complain. Love this gaming desktop. Thanks again.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PricePunctuality & SpeedOnline & App

    Reviewed Nov. 13, 2024

    I was able to get a laptop from Purchasing Power. Their website was good. It was an easy process, didn't take too much thinking, just a couple of clicks. The cost was a little bit more expensive, but it was sufficient for the type of laptop I was looking for. It was a good delivery package too. It was a quick turnaround like two or three days.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Euri. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePriceRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed Nov. 13, 2024

    Purchasing Power was one of the additional benefits that we get access to that I found out about with being an employee of the company. I never knew it existed before then. I like most the ease of it because I don't have to be concerned about it myself. It’s automatic that my payment's coming. They’ll give it to my employer and it automatically comes out. But Purchasing Power could improve on the pricing. I understand the benefit is being able to not have to pay for it in full. But sometimes I noticed some items might be 30% higher than just a regular store price. But ultimately, if you need it, you're gonna get it. So, more power to Purchasing Power for what they have going on.

    The bed I bought through Purchasing Power was for my daughter and it was a small one. So, it wasn't a huge package when it came. But it came boxed. Nothing was broken or damaged and it was very easy and simple. The TV came on a box truck. But the bed, the entertainment system and the laptop came through UPS or FedEx. Purchasing Power is a reliable source when you're looking to be able to get items that you may not be able to financially pay for upfront directly, but you'll be able to pay for overtime and with ease, and without not having to be concerned about anything. Even if there was an issue where you had to alter a payment or change a payment, it’s very simple to call and get someone on the phone.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Jermaine, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceOnline & AppBillingEase of UseTransparency

    Reviewed Nov. 13, 2024

    I work for Allstate, and Purchasing Power was something they informed us about. What first attracted me was the option to pay on an item instead of having to buy it outright. I bought a laptop for myself and for my mother-in-law, clothes, shoes, and cologne. When my great-niece was born, I even bought her this little powered car off of there. She has a little pink Lamborghini from there.

    The website is super easy to use. I just type in what I'm looking for, and they have the options right there for me and also the recommendations. I love the ease of the site and the options for the payments. It makes it very easy to purchase necessary items and sometimes, unnecessary ones that I really don't need. They have it there, so it makes it easy to purchase those items without having to worry about the hassle of paying in one lump sum.

    I've purchased some of everything from Purchasing Power, and I've never had an issue with delivery. They keep me updated as soon as they send the item out. Before it could even be labeled, they let me know right away that the delivery is coming. I ordered something recently for Christmastime, and I just got an email today letting me know that it's out for delivery. Because everything's been so easy and perfect, I've never had to contact customer service for anything.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Sherrie, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceRefunds & PayoutsMaintenanceRates

    Reviewed Nov. 2, 2024

    I purchase from Purchasing Power three to four times a year. I place the order online and they send me the order. Based on the price of it and how they break it down over the year, they take it out of your paycheck. It's a good way of getting something I want or need and not have to pay for it all upfront. But sometimes the price of the items are double if I bought it from a regular store. If something's 199, why is Purchasing Power charging 499? I think that that's something they should bring down.

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    Purchasing Power
    Response from Purchasing Power

    Thanks for taking the time to share your feedback with us, Tiffany. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Nov. 1, 2024

    I have Purchasing Power. I work for MedStar and I got my account through them. This is one of our perks that they advertised to us, and I started using it. I've bought all kinds of stuff, including Gucci earrings, AirPods, perfume, stuff for my kids, stuff for my bathroom and furniture like my children's beds. I got one item that I was missing some pieces from it, but other than that, I like the products. The prices are affordable. Some of the stuff are a little over, but I get it. It's very convenient. I don't have to pay all of it up front, so it works for me. I still feel it's affordable. I recommend Purchasing Power to my friends. I tell them, "Definitely go on there, look at it and get an account."

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Brandy, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceBilling

    Reviewed Oct. 28, 2024

    With Purchasing Power, I can build my credit up and I don't have to worry about budget because the payment comes straight out of my check. I've bought a dining room set, a refrigerator, a stove, and a video game from there and I had no problem. The cost is a little high, but I get why. I told someone last night when I was at work to go ahead with Purchasing Power. I told them I enjoyed it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Denise, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceContract & TermsPrice

    Reviewed Oct. 26, 2024

    I got a TV and my husband loves it. I ordered two beds and I thought I put the correct address because I just moved. But they were delivered to my old address both times. So I had to get them because the landlord was being a butt. When the first bed came, I went on the Purchasing Power and changed my address and then called them, but it still went back to my old address. But they didn't charge me for the bed. So that was fine.

    I also ordered a carpet cleaner and I'm having issues with it. It was only used twice and the belt came off. It burned off. So I had to call Purchasing Power and they sent me a replacement belt. I just used it again and it burned back off. Other than that, everything was fine. I had no problem getting anything from them. I also got an air conditioner window unit and then a laptop. Purchasing from them is convenient and it goes through my paycheck.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Casey, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 19, 2024

    Purchasing Power's website has been easy to figure out and follow. They have what I always look for. Also, the delivery has been quick and convenient.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Jennifer. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Sales & MarketingPriceOnline & AppStaffRates

    Reviewed Oct. 18, 2024

    I've been using Purchasing Power for a little over a year and I recently purchased a portable washer from them. They have a good variety of products and I would like to see other name brands there. But so far, I've been able to find a lot of good stuff. Their products are good quality and I haven't had any issues. I still have a lot of the things I've purchased from them and I still use and wear them. One time, I used them for travel and I was having some issues pulling everything up. Their guy was really helpful and he connected me with the airline. He did a lot of the talking for me because I couldn't articulate what I was trying to do.

    All in all, Purchasing Power has made things a lot easier for me, especially with the prices and everything being crazy high right now. So, it has made life doable on a lot. But the app could be a little better and faster. When you click on a product to look at it and you click back out, you have to start all the way from the top of the list again, going through issues. But otherwise, it's usable.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Akilah, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 17, 2024

    A co-worker was telling me that I can get whatever I wanna get from Purchasing Power and they'd take whatever percentage off my check every month or bi-weekly. I made one purchase, which is a TV. When I purchased it, it only took about five days to get it. Once I hit the send button, they processed it quickly. When it got delivered, I asked them if they could take it out of the box 'cause I don't want it to be cracked. And that was the only thing I didn't like about them because they didn't help me. They didn't take it out of the box. They said, "No, we don't do that." and just left.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Marie. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer Service

    Reviewed Sept. 30, 2024

    I purchased a love seat and a chain saw from Purchasing Power. The chain saw is a DeWalt electric and it's fine. But I'm having a little trouble with the love seat. When it came, it was missing a bracket. They're supposed to be getting that together for me but I haven't heard anything from them yet, so I don't know how that's going. But usually, they're fine to deal with.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedBillingRates

    Reviewed Sept. 28, 2024

    I've had a good experience with Purchasing Power. I've been using them for two years and they're flexible. The prices are reasonable and the payment plan seems suitable. It comes straight out my paycheck so there's no worry about forgetting a payment. I'm satisfied. The items are name brand and nothing's ever arrived damaged. When I'd ordered the wrong thing, the return process was fairly quick, easy and at no cost to me. I reordered the item in a different size.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Marcus for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 25, 2024

    I purchased a laptop and the process was fast. After I purchased it, it was shipped and delivered here in three days. It's a good site to purchase and pay off.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Laqueshette. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Sales & Marketing

    Reviewed Sept. 15, 2024

    I’ve been using Purchasing Power for about four years and I’ve had a great experience with them. I bought a computer the last time and I had great options. I love the ease of shopping as well as when they give discounts. It's always nice to save money in today's economy. So that was good. I'm working for the state and I can use Purchasing Power through my employer. I love that I can have a payroll draft and not have to pay a lot.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Dana, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceOnline & AppBillingEase of Use

    Reviewed Sept. 15, 2024

    I use Purchasing Power a lot. I like the reasonable payment. They don't go by your credit as long as you make the payment. Their website is very easy to navigate through. So far, I've purchased two dressers, a range, and a reclining chair. It's nice. I wasn't expecting it to look the way that it did. It’s good quality. It's comfortable. I also just purchased a dining set. The delivery was good. They called and asked me what time would be good for me, and they came. They dropped it off.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Lisa. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedOnline & AppEase of Use

    Reviewed Sept. 15, 2024

    We got a set of tires from Purchasing Power and it was as simple as going to their website, typing in what type of vehicle we had and selecting from the tire sizes they gave. They handled it from there after we submitted the order. It’s easy to use. The people that they go through, TireBuyer, contacted us and set up an appointment at the mechanic shop for us to have the tires put on and balanced and our other ones disposed of. Everything went smoothly. I’ve told multiple people to use Purchasing Power.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Catherine. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 15, 2024

    My experience with Purchasing Power has always been good except for the last one. I never got the chance to call them, but my package never arrived. I ordered a kettlebell, and it was worth $215. It never arrived but I got so busy because my wife is sick right now. We've been going in and out of the hospital. Other than that, my orders always arrive on time. I'm gonna give them a call. It has been two months already. I messaged them and they haven't got back. I emailed them.

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    Verified purchase
    Punctuality & SpeedTimeliness

    Reviewed Sept. 14, 2024

    I chose Purchasing Power through UNIFY, my work company and I just used it to get a laptop. As soon as I ordered it, it came the next day or the day after. It was shipped fast. It was my first time using Purchasing Power and the website was useful and good.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Laqueshette, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Reviewed Sept. 6, 2024

    I was excited to be able to use this service but as a disabled veteran, who clearly gets paid from the government I am unable to utilize their services. I don't like and won't recommend companies that discriminate against us veterans.

    Thanks for your vote!
    Customer ServiceSales & MarketingStaffBillingHonesty & Transparency

    Reviewed Sept. 4, 2024

    I kept receiving emails to use the service for over 1 year. I finally looked into it and placed an order. I signed all the paperwork and even set up the allotment for the payments. Now the order has been cancelled. No one has an answer as to why and the allotment can’t be cancelled for 2 pay periods. I don’t understand why the customer service is beyond rude and unwilling to respond. I even asked for a supervisor and was denied that option. An agent told me he was present when a supervisor called me and that was a blatant lie. Now another agent told me I am lying about where I work. I am going to make flyers and post it all over my place of employment to let everyone know to stay away from this company. Please do not use this service. You will be scammed out of your money and no one will speak to you about the issue. Please stay away.

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    Purchasing Power
    Response from Purchasing Power

    Hi Amelia, We apologize for your experience. We would be more than happy to provide additional details regarding the reason for your orders being cancelled. A customer care specialist will contact you in 24 hours to further assist.

    Verified purchase
    PriceBillingEase of Use

    Reviewed Aug. 31, 2024

    I enjoy Purchasing Power when I can afford it. It's easy to use. I've used it three times and the items come unopened and in good quality. You get your item before you even have to make your first payment. I'm real happy with the headphones I just bought. But I just buy little things 'cause they are overpriced, but at the same time, I know they gotta make their money. I haven't had any problems with anything except for the Samsung earphones. The left earphone went out, but I've had those for three years so it was time for a new pair.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Sharon, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Coverage

    Reviewed Aug. 30, 2024

    Purchasing Power has been good, from the recent times I've used them. In the beginning, it was a little rocky when I didn't receive some of the devices and they said I still had to cover for them. That was when I first started with my job. My last two purchases have been okay though. The product quality has been great as well. It’s brand new. However, sometimes it could be better when it comes to how much they are.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Zipporah, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceRefunds & PayoutsBillingRates

    Reviewed Aug. 30, 2024

    Purchasing Power has a variety of a lot of things. I can go there and get anything I want. I also like that I can navigate the website very easily. It seems sometimes it could be a little pricier though it says no interest, but so far, I love everything that I've gotten and the quality is great. I've bought a washer and dryer then a pot set by Rachael Ray. I love the fact that I'm able to make that purchase and the payment is coming out of my paycheck directly. I don't have to call in order to make that payment. It's out of sight, out of mind, but I know it's getting paid for.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Sherika. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppRefunds & PayoutsStaffEase of UseRates

    Reviewed Aug. 26, 2024

    What interests me about Purchasing Power is the convenience of being able to purchase things and pay for them over time throughout my pay. Everything seems to come fast as well. So, that's always a plus. The website is very user-friendly. As far as what you're searching for, it pulls up everything. It's very easy to navigate. I haven't had any issues. When I first used it, I did speak with a representative, but that was just to see as far as the processing because it was taking a while. One of the documents I submitted was showing that it didn't go through, but I did provide it. Other than that, I used the site itself. I've got a phone, a TV, and a bag for my daughter. I was telling my sister-in-law about how convenient Purchasing Power is and I like it. I did express how easy it was to navigate it and I told her about the quality of the product and the website itself and how everything is.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Irene. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Aug. 25, 2024

    I'm excited about using Purchasing Power, because when you need it and you don't have all the money, that's the most exciting part about it. You pay over time and that's a good experience with it. They also take care of the shipping and the shipping comes fairly quickly. The products have very good quality.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Tiffany, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Aug. 25, 2024

    I’ve been using Purchasing Power for two years and they should keep up the good work. I bought a TV and a vacuum cleaner in my last purchase. The items come quickly and the prices are fair.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Ronald. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Billing

    Reviewed Aug. 25, 2024

    I've purchased electronics from Purchasing Power. First, you put in your financial information. They give you a credit limit. They make sure you work with a government agency, and they give you a spending limit. You go to whatever you're looking to shop for, and they give you a monthly or semi-monthly payment option for what it would be, and that's for a year. You submit it, they approve it, and they send it out. You just gotta provide payment information to show that it's coming out of your check. On average, it's one to five days to get the item depending on what the item is. It's not a 48-hour turnaround, but usually, within a week, you should have your items unless it's something like furniture that has to come from overseas.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Thomas, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceRefunds & PayoutsMaintenanceStaffBilling

    Reviewed Aug. 25, 2024

    I like how Purchasing Power has an easy payment plan where you can purchase the item and set up a monthly payment plan. I also have had good purchasing experience. I purchased furniture and a couch, but they had to return it and they're supposed to be fixing that for me because the purchase wouldn't be here till October. Their customer service was great too. They answered all my questions and they helped me.

    Thanks for your vote!
    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Krystal. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Billing

    Reviewed Aug. 24, 2024

    Purchasing Power has awesome selections. You can pretty much find anything. I've been purchasing with them for three years, and the quality has been so far, so good. I recently bought a cellphone and I like that the payment comes out of my paycheck. I don't have to remember it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Erika. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Customer ServicePriceStaff

    Reviewed Aug. 23, 2024

    Horrible Customer Service...0 Star worthy. Get rid of customer service and hire competent employees. I've been hung up on 7 times today just trying to find my freight order from 3 weeks ago. At this point, I think I may be done with Purchasing Power as a company due to inept phone support.

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    Purchasing Power
    Response from Purchasing Power

    Hi Oc, We apologize for your experience. We would be more than happy to provide additional assistance. Would you mind sending us an email at CareTeam@purchasingpower.com so that we can collect your account details to assist further?

    Transparency

    Reviewed Aug. 20, 2024

    Updated on 08/21/2024: Financials have been resolved (so far).

    Original Review: As I tried to make a large purchase (for me), after everything went through, the company then said they had to cancel my purchase because they were “out of stock.” With all the scammers out there, this to me, is right up there.

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    Purchasing Power
    Response from Purchasing Power

    Hi Tae,

    We understand the importance of your experience with our company, and apologize for any inconvenience you may have encountered. At this time the Apple Mac Studio is no longer in stock. Please rest assured as we are researching availability with our suppliers, and we’ll let you know when it will be back in stock.

    Sincerely,

    Purchasing Power, LLC

    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2024

    I chose this from my employer to get myself something nice for my birthday. I changed my number. Now I’m locked out of my account after talking to 6 people on chat that can’t help me and be ready to close the chat. One person closed the chat after one min. Didn’t even give me a chance to respond. Her name is Brooke. Everyone kept saying the same thing over and over and no resolution. Then I called in about 7 times getting the same response. No one could be help. I changed my number and the system doesn’t realize it. They all said, "Put your new number in 6 times then the 7th time you will get a quiz." The quiz never happened! Then I get told today I failed the quiz. How I’m fail something that I never took.

    Why can’t anyone help me reset my account? So I called today and asked for a supervisor. Of course I didn’t get one and have to wait for a call back and was told I have to wait 30 to try and access my account again. I’m a single mother of three kids so I didn’t have 1000 for a phone but I hate I went with this company. NOBODY HAS REALLY TRIED YO ASSIST ME AND I'M OVER IT. They can take my money but can’t help me get into my account.

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    Purchasing Power
    Response from Purchasing Power

    Thanks Angel for speaking with us regarding your phone validation concern. We're happy that we were able to further assist with resolving your concern so that you can access to your account.

    Sincerely,

    Purchasing Power, LLC

    Profile pic of the author.
    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 15, 2024

    I purchased a mattress through them on April 7, 2024. I notified them by mid May I still never received it, was told to contact UPS. UPS closed their investigation May 29th marking package as lost. I informed PP of this and was told they would stop taking the money from my paychecks and refund me what they had. They never did either. It is now August, I have made countless calls to them, each time I’m told “give it a few more days.” I spoke with a supervisor Ali on 8/8 who assured me it would be resolved within 24 hours, it’s 8/15 NO resolution. Called them again, got an obnoxious employee named Sai who first said there are no supervisors, then that they were on other calls which I said I would wait and then he decided that they are all in meetings.

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    Purchasing Power
    Response from Purchasing Power

    Hi Mary,

    We sincerely apologize for any inconvenience that you have experienced and want to assure you that your satisfaction is of utmost importance to us. It appears that return credit did not post for the lost in transit item. Please rest assured as we are working diligently to resolve this matter. We will keep you informed of our progress and aim to provide a timely and satisfactory resolution to your concern. A specialist will be in touch with you shortly.

    Sincerely,

    Purchasing Power, LLC

    Punctuality & SpeedBilling

    Reviewed Aug. 11, 2024

    Happy customer every time. This is my first major purchase but everything is working out well plus my payments are automatic so I don’t have to worry about being late with my payments. Always recommending to people.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Fatima. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Sales & MarketingPriceOnline & AppBillingRates

    Reviewed Aug. 10, 2024

    I've got mostly clothing and video games through PurchasingPower. I downloaded the app from my work portfolio and to purchase, I picked what I wanted, picked my payment plan, and then the item would come in about three days. The items are exactly what I ordered. I've had PurchasingPower for about six months and I ordered about 30 items. The price of the items was very good.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, James, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    PriceBillingRates

    Reviewed Aug. 7, 2024

    Not a terrible site product is good. I have received it not really nothing to review there. Just keep in mind and then they say there’s no interest. Their prices are a bit higher but still cheaper than if you buy it on a credit card. It’s convenient. Comes out of paycheck. Just give them a four because how they talk like the no interest thing is a big deal but Like I said, the prices are a bit higher.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Tracy. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 3, 2024

    I've been using Purchasing Power for several years. Last time, I ordered some tires, and they came in the following week. I had to choose a place to have them sent to and they sent them there and then they notified me that they were there. I had to schedule a date to come in, then I went in. I didn't have to pay anything because they took care of the fee to put them on. Overall, my experience with Purchasing Power has been great. I've done plane trips, and I've rented a hotel as well. I've bought from everything towards computers to furniture and a mattress, and the quality has been awesome.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Carrie, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Aug. 1, 2024

    Purchasing Power is very convenient, especially when you have children and you don't have all this money right up front. Also, the process itself is easy and any time that I need help, I could call. I needed help last year on a purchase and I contacted them and they helped me right away. One time, I got shoes for myself but I couldn't fit in them. They sent me the label if I needed to send it back and they said they would refund me everything. I found somebody that could use the shoes but it was the fact that I was able to call and let them know about sending them back. Once you get that receipt, it tells you about the return policy on everything anyway.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Latonya. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed July 26, 2024

    I like that with Purchasing Power, I don't have to access my credit and it comes directly out of my paycheck to pay for whatever I need. Thru them, I got sneakers, pocket book, cell phone, AirPods, iWatch, and a TV. It's pricey, but I understand. I have good quality items. The only downside to it is being able to change stuff. I put an address there and I think it was an error. I called to get the shipping address to be changed, but I wasn't able to even though the item wasn't shipped because it was coming from a third party.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Alethea, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed July 25, 2024

    I work for Allied Security, and they sent out a lot of emails when I first started working to let us know about the perks that they have. Purchasing Power was listed as one of the perks and it just happened that I needed some household things and I couldn't pay for all of it upfront at the time. Purchasing Power conveniently takes the payment out of our paycheck a little at a time, and I thought, "That's perfect. That's exactly what I need."

    I've bought quite a bit, including household goods, some electronic items and all of my lawn equipment, like my lawn mower and weed eater. We used it for travel the first year that I had it as well. It was absolutely awesome to be able to go somewhere and not have to worry about the payment upfront. Everything was good that year, but the next time that I used it for travel, I got COVID and I didn't get to travel. The only drawback in that was the hotel itself would not refund the money. Ultimately, I paid for a trip that I didn't get to use in that case. However, I'm not blaming Purchasing Power. That's not their fault because they clearly say upfront that they will not refund that type of thing. The COVID stuff was just a freak accident that happened and I still got to take the vacation, but it was unfortunate that I didn't get to use that.

    If someone's in a pinch and they need a good quality product quickly, they can go through Purchasing Power and get that product very easily. They have affordable prices and their delivery time frame is good. I tell everybody that starts to work out here with us at Allied Security about Purchasing Power. As far as the products go, they are good quality and the services that I've received that I have been able to use have all been great.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Barbara, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Online & App

    Reviewed July 24, 2024

    I'm satisfied with with Purchasing Power. The website is good. I've gotten TVs, shoes and luggage, and everything was delivered on time and nothing was damaged. If others could get on Purchasing Power, they should.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Virginia, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed July 23, 2024

    When I was out on medical leave and I hadn't worked for three weeks, I was told that I could go through Purchasing Power for the things I needed to buy for my daughter's 18th birthday. Then, through my next paychecks, I would be able to pay it back. So, I purchased some Beats headphones and a Marc Jacobs bag for my daughter. She loved them. Purchasing Power's website was pretty user-friendly. I'm not really big on technology, but I was able to figure it out. Then, the delivery was way quicker than I thought. One of the reps said that my order wasn't going to be there for seven days, but it came early. I like the amount of the payment that comes out of your check when you buy from them. Sometimes it's very small, you don't even notice it. For instance, when I made the purchase for my daughter, the payments were coming out, but I didn't even notice that when I logged back in. I had almost $200 available again and I didn't even miss it out on my check.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Raynisha, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceOnline & AppRefunds & PayoutsRates

    Reviewed July 23, 2024

    I find Purchasing Power convenient for big purchases. Usually, when I wanna get something for a holiday gift, a birthday gift, a treat for myself, or something that I just don't feel like paying right away for, I would jump on the site. That's what I ended up doing for my son's birthday. I got him the Xbox and I got myself one, too. Those two together would have been over $1,000 and they gave me a reasonable price point. It's not gonna affect me to pay out 60 bucks every two weeks for about a year. Also, the website is great. The time that I've used it, it's not buggy and it doesn't drop off. And there's a large variety. I recommended it to one of our co-workers and he used it to get himself an Xbox the same week that I told him to do it.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Richard. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PriceOnline & AppRefunds & PayoutsStaffBillingRates

    Reviewed July 23, 2024

    The first time we used Purchasing Power was years ago when we bought our first computer and we couldn't afford to pay for it straight out. We've gotten several other computers since then. The latest thing we got was a computer desk. I even bought a washing machine from them. However, their website has not always been user-friendly. A lot of times, when you try to read the description of something, when you try to go back, it takes you to the very beginning and you have to start all over with the search. But other than that, I don't have a problem with it.

    The delivery’s been really good, too. They'll say it's gonna take three weeks, and I have it in less than three days, usually. Everything we’ve gotten is also good quality. I also like all the selection that they have and how it's a lot easier than going out and buying something really expensive where you can make the payments on it. There's also no interest and they take it straight out of the paycheck, so you don't even notice.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Krista, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    CoveragePriceRefunds & PayoutsMaintenanceRates

    Reviewed July 23, 2024

    Overall, Purchasing Power has been good. They have a slightly higher price, but it's a more convenient way of getting things I probably wouldn't have been able to afford at that moment full price. The option to pay for it over time made it convenient. I've mostly gotten electronics and tires. Very recently, I bought a wedding ring, but that didn't go well because I never received it. It wasn't Purchasing Power's fault though, it was UPS'. They dropped it off at the wrong door. I had to file a claim with UPS but Purchasing Power bent over backwards to fix it. They refunded it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Robert, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceStaffRatesTransparencyValue

    Reviewed July 14, 2024

    I wish Purchasing Power had a better selection, color-wise, and they need variants of the same type of product. Also, the website could use an update for a better user interface. But other than that, it's fine and purchasing is pretty easy to do. I work for the post office and it's linked to my job. It takes a draft out of my check and it's not really an issue.

    The prices could use some work. Some things are understandable why they're priced for what they are but other things are just really high based on what they cost normally. I understand they have to make some type of profit, but sometimes, it's almost double or two and a half times the price than normal, where it's kind of pointless to purchase from Purchasing Power. I would just save the money and buy it outright for a much lower price. It's a good place if you just need to get a couple of items that aren't too expensive to get. But if you're trying to get something that's high price, it's not worth it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Keith, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed July 14, 2024

    Purchasing Power's prices are reasonable. It's very fast and easy to order. I bought a TV and a speaker radio, and the quality is good. I also got a kid's play set and air conditioning, but they haven't come yet. Getting everything set up was easy.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Felicia, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Online & AppRefunds & PayoutsStaffEase of Use

    Reviewed July 13, 2024

    Purchasing Power's website is easy to use. It has a lot of products of different types from electronics to handbags to tools. I ordered a handbag. The process is easy. Just go to their site and they show you how much credit you have, and you scroll to whatever you like, match your credit range, and you add it to your cart, purchase it, and they start taking per pay period till it's paid. Purchasing Power is great for me. It comes in handy when you really can't buy stuff straight out. So, it gives you a chance to get things and pay for them over a period of time.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Katherine, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceBilling

    Reviewed July 13, 2024

    I purchased a necklace and a phone with them and the process of purchasing was simple. When I purchased the phone, I went on there, picked a phone I like, went through the payment process, and it got shipped in. It didn't take long and the longest part was me picking out what I wanted.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Shaun. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Price

    Reviewed July 12, 2024

    I bought two bedroom end tables from Purchasing Power. They're really good quality and easy to put together. I like Purchasing Power and their items are affordable.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Denise. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Profile pic of the author.
    Brooke increased rating by 4 stars.
    Customer ServicePunctuality & SpeedResolution
    After a positive interaction with Purchasing Power, Brooke increased their star rating on July 28, 2024.

    Updated review: July 28, 2024

    I was finally able to have my purchase go through! Thank you!

    Original Review: July 12, 2024

    I just signed up for this benefit through my work and I was super excited to use it. I have tried for the past 3 days to make a purchase and it tells me every time that I need to try again later or contact customer service. I have been on live chat and on the phone with them for 3 days & everyone tells me my account is good. They are escalating the issue, but it is so frustrating that no one seems to know the problem!

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    Purchasing Power
    Response from Purchasing Power

    Hi Brooke,

    We are working diligently to address your concern. Your satisfaction is our top priority, and we appreciate your patience during this investigation. We will keep you informed of our progress and aim to provide a timely and satisfactory resolution to your concerns.

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Billing

    Reviewed July 3, 2024

    If it's something that you can't afford, you can go to Purchasing Power and look for it and have an installment payment coming out of your check. I wish they had more commercial stuff, like for food trucks.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Tiffany. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceOnline & AppRefunds & PayoutsBilling

    Reviewed June 27, 2024

    I ordered the head unit from Purchasing Power thinking I was receiving a radio that I really wanted. I called them and asked them about the radio. The lady I talked to stated she couldn't find the model on the internet, then she hung up on me. I had faith that if they have it on their website then I should receive it. I have already setup a allotment for the payment of the radio and it's going to be took out on payday. I would not pay what I have to pay for a entry level radio. I have a appliance that I am paying for already, but, I will be paying it off and I will NEVER use them again.

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    Purchasing Power
    Response from Purchasing Power

    We appreciate your feedback Rene, and are pleased that this concern was resolved. We hope that you will continue to be a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Online & App

    Reviewed June 2, 2024

    Purchasing through Purchasing Power was easy and simple. The site is good. It shows you everything that they have. I got a carpet cleaner, a purse, and a nice set. I like them. They're really good.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Theresa. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    CoveragePriceOnline & AppEase of UseRates

    Reviewed June 1, 2024

    I purchased a TV, a laptop, an Apple watch, some jewelry and a couple of purses from Purchasing Power. The quality all seems good. I haven't had an issue with anything too much. Delivery is good as well. I had one issue for Christmas with my purses that got delivered, one of them got stolen. But Purchasing Power replaced it for me. It was cool. Their website is also easy to navigate. The prices might be a little bit more than what the store has them for. But the ease of it, just coming out of your check and being able to get your product within a reasonable timeframe is what keeps me coming back.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Kenyatta, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePrice

    Reviewed May 31, 2024

    I've gotten my daughter's tote bag using Purchasing Power, two cell phones, and two trips. The only thing I would change is the traveling system. The hotels were terrible experiences and I don't think they do their part as far as investigating the places that they send us to. They do not give all the details as far as the valet parking and deposit. They take so much out of your check for the hotel and when you get to the hotel, it's really not even worth it. But other than that, everything else has been perfect. I still have the phone right now.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Starkeisha, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 18, 2024

    My experience with Purchasing Power has been awesome. I've been using them for three years now. I purchased some pots and the quality is excellent. The items come very quickly, too. Their options are good as well. I just wish they had more for certain things like sneakers.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Monique. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    PriceRefunds & Payouts

    Reviewed May 17, 2024

    I used Purchasing Power to book a trip with a rental but was not able to get a rental when I arrived at the location. I was stranded there with an 85 year old in a wheel chair at 11:30 at night. Had to get an Uber to get to my hotel. I have spent countless hours with the car rental and purchasing power to get a refund but just keep getting a run around. This company is just out to get your money and have no problems with screwing the customer over. I will never deal with these people! They over charge you to begin with and will not think twice about cheating you out of your money. These people are crooks!

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    Verified purchase
    Online & AppStaffEase of UseTransparency

    Reviewed May 15, 2024

    Purchasing Power is a 5-star service. They have 100% professionalism and updates of everything. The site is very user-friendly and easy to navigate. It's gotten easier over the years that I've been using them.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Francis. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceStaffBillingRates

    Reviewed May 15, 2024

    Purchasing Power was convenient and the prices were amazing. I got a laptop, a camera and a grill. Purchasing from them was simple. It had a good breakdown of the payments and the prices and how long it would take to pay off. Then, they had the total at the bottom. It wasn't difficult at all. The cost was good and I’m satisfied. People should try to get a few things off of there. It's very inexpensive and I like that they give you the option to pay with your check and you don't have to worry about it. It just automatically comes out. I love it.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Cherelle. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 15, 2024

    I'm having an issue and need assistance. I've been a loyal customer for three years, spending thousands of dollars with no delivery issues ever. This month, I ordered a headset for my daughter's birthday. It showed as delivered, but when I got home an hour after the delivery time, it wasn't there. I've spoken to two representatives, one on May 10 and another on May 12, who assured me the issue was approved for a replacement, as per policy for such incidents happening once a year. However, I received an email from Chad ** stating that after further investigation, the product will not be replaced. Now, I have no product, my daughter's birthday is on Friday, and there is a double payment scheduled to come out of my next paycheck. What are the next steps to resolve this? Michele **

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    Billing

    Reviewed May 14, 2024

    My granddaughter has a soccer tournament in Cedar Point. She wants to stay at Castaway Bay 5/31-6/2. I booked it, set up allotment and told her the good news. On 5/10 I checked web for itinerary to find that they CANCELLED my hotel reservation claiming allotment not set up. Totally false! They’ve taken 2 payments out of my check already. Didn’t have the decency to let me know and still hasn’t!

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    Verified purchase
    Customer ServicePriceRates

    Reviewed May 7, 2024

    I purchased chairs for my kitchen and I just purchased a barbecue and a generator. Purchasing Power’s pricing is probably about 20% more than the market value. It is overpriced but I have a low monthly and there is no interest. So, I weigh it that way. I don't feel the effects of it but I wish that they were a little more towards market value. Generally, the experience is a good one. There are a few things like high shipping costs but overall, it's a decent experience. I would buy from them again depending on the item and compare if it’s worth it because of the extra cost.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Jenee, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase

    Reviewed May 7, 2024

    I like Purchasing Power. It's very good. I purchased an iPhone, a chainsaw, a weed eater, and a couple more things. Purchasing is easy. I do it online and they send me a confirmation that the item has been ordered and the order has been processed. They tell me when it's supposed to be coming in. Sometimes, it shows up earlier than what they're supposed to be expected.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Demettrice. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceBillingRates

    Reviewed May 7, 2024

    I purchased a microwave and a blender from Purchasing Power. I went online through my job and they told me how much I was credited to spend. I picked out what I wanted and they take the payment out of my paycheck every two weeks. Some people say it's not good and some people say they charge too much, but for me, it's fine. Some of prices are a little high, but it's whatever you choose.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Darschan, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    PricePunctuality & SpeedRates

    Reviewed May 5, 2024

    I ordered a swing and it arrived a few days early. Prices are a little high but easier than paying all at once when you are on a tight budget. Will use Purchasingpower again. May need a tv soon or a mower.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Leslie. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Customer Service

    Reviewed May 5, 2024

    You were awesome and we have bought from you before. Now we are buying from you again and it was so easy. Will use you all again for buying our household needs. Keep up the great work and wonderful customer service. Thank you.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Kiska. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    CoverageSales & MarketingHonesty & Transparency

    Reviewed May 2, 2024

    I ordered a Monarch 6 piece dining set a desk and a bundle pack with a keyboard, headphones, mouse and mouse pad. Overall I am satisfied. The only reason I can't give a perfect review is the dining table. The seat cushions were covered with fabric so you were unable to see any screw holes and honestly I believe the screws are a tad short. For now the seat cushions are staying on. We will have to see as time goes by. Second the dining table the screw holes were off. So after contacting Purchasing Power they said it had to be repacked like it came to return so I just made my own holes. I think I paid after a discount like 190. If it doesn't hold up I probably just cut my losses and look at other options but the desk and other stuff is great

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, John, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Customer ServiceSales & MarketingOnline & App

    Reviewed May 2, 2024

    Easy to find the app. Had no problem getting my tv and foot massager. Great service when I called. Best app ever and I'm not computer savvy at all and it was easy to buy and see where my item are. Thanks alot.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Charlie. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2024

    Ordered outdoor grill and griddle and one was damaged upon arrival and other grill had damage to lid, called Customer Service and was being questioned why it took me 2 days to call it in (first of all those damages can not be seen until you are putting item together) and I was on call for 45min to make report and still to be told they will call back in 3-5 business days to provide pictures which I already had. Rep was rude sounded as she was frustrated to be taking my call.

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    Verified purchase
    PriceBillingRates

    Reviewed April 27, 2024

    The process was very simple. I would see what I want, Purchasing Power's website would tell me, "You could pay full price," or, "You can do a payment plan," but it would take a certain amount of money every paycheck. It said, "You can do this and $4 will come out your check every two weeks." And if I didn't have the money on my check, I could put a backup plan.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Alphonso. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Billing

    Reviewed April 22, 2024

    Purchasing Power is awesome, and I've never had any issues with them. It gives me the option to make a down payment, and sometimes I could, but sometimes I couldn't. I've bought two sets of earbuds, a couple of tools and Tupperware bowls.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Brandi, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Sales & MarketingPriceOnline & AppRefunds & PayoutsStaffRates

    Reviewed April 21, 2024

    I worked my job for a year and one of the perks is being able to access Purchasing Power. It seems like a nice option to have with a company that’s willing to facilitate you buying things that you may not be able to pay for at full price right now, but you can pay it over a time period, especially when you work a job that’s going to consistently pay you. I just bought a pair of sneakers about two weeks ago. I did it all online through the app, which was simple and easy to understand. I purchased from Purchasing Power four times already this year. They can probably increase their variety of products. But other than that, it’s great.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Ahmad. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PricePunctuality & SpeedOnline & AppStaffBilling

    Reviewed April 21, 2024

    I've been using Purchasing Power for years. It's fantastic. The website is very easy to walk through and work with. There's no people talk. Just on the computer at work, and when that is done, it would be quick. Also, I like the easy weekly payments that come out of my paycheck. It's expensive, but it's convenient because it comes out of my paycheck. You would not feel it as much. It's easy and convenient, especially when you need something quick.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Edward. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    CoverageBilling

    Reviewed April 21, 2024

    I've gotten game consoles, headphones and a few other items from Purchasing Power and the quality has been very good. If I have enough in the credit line, then it’s covered and I don’t have to pay anything until the first payment comes out of the paycheck. Unless whatever line is less than, then I just owe whatever for a downpayment.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Nicholas. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 21, 2024

    I purchased earbuds from Purchasing Power. As far as the purchase goes, it was fairly easy. I just didn't understand the confirmation. It took a couple of days. I wasn't sure it went through. But a couple of days later, it showed me a confirmation that it went through. The quality of the product is wonderful, too.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Finis, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Customer ServiceRefunds & PayoutsBilling

    Reviewed April 12, 2024

    Would give zero stars if I could. Stay away from this company. Placed an order and order never arrived. Called them and they said would be here the day I called by 9pm. Item never received so called back. They then said they do not know where the item is and can’t track it. They said they would escalate and credit my account but will take a while and I will still have to make a payment on the item that I did not receive until they process a return. Once the return is made they said they should be able to refund the payment I made but will take a while. This company and their customer service is a joke. There are better companies out there so stay away. Don’t end up like me making payments on items you have not received.

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    Profile pic of the author.
    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed April 10, 2024

    Short and simple. I never received my product. I am still paying for it. Call shipping company and Purchasing Power. They both said they delivered it and have pictures they delivered it. I have ring bell cam. Nothing was delivered. Now come to find out my neighbor's kids have the game system. I called back and told purchasing power and they couldn’t do anything. Told me to make a police report and get the authority involved. In other words they washed their hand and I am still paying for a product that I don’t have.

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    Purchasing Power
    Response from Purchasing Power

    Thanks for bringing this to our attention, Henry. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers. A customer care specialist will be in touch with you soon to provide additional assistance.

    Sincerely,

    Purchasing Power, LLC

    Reviewed April 8, 2024

    It was easy to access to the site. It was easy to make a selection and they had a big selection. I'm giving it a four-star just for the ease and convenience. The delivery was simple and easy. So far I am very pleased. Thank you Purchasing Power.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Latasha. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Customer ServicePunctuality & Speed

    Reviewed April 7, 2024

    I am thankful because sometimes I need something and don’t have the extra cash or it's not on my card so I go to PP site and pick what I can afford and pay off later. If I have a problem with the delivery I call and they put me on hold. Call the company and it's solved. Thank you and keep up the A1 customer service.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Lagretta, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Customer ServiceRefunds & PayoutsBilling

    Reviewed April 5, 2024

    I placed an order that was canceled without my knowledge. This company never reached out to inform me there was an issue verifying my employment, I discovered the order had been cancelled only after inquiring about the status. Upon placing my order, I had to pay a down payment amount. I have inquired several times about my refund, and with each call I’m given the “we are escalating a ticket” line. Originally I was told refund would process between 3-5 business days, today makes business day number 7, still no refund.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed March 28, 2024

    The quality of the items I've purchased from Purchasing Power is good. I recently got a mattress set and it is good. The cost also seemed reasonable, with the discount.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, George, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    PriceOnline & AppStaffRates

    Reviewed March 27, 2024

    In my experience with Purchasing Power, I haven’t been disappointed yet. Logging in and navigating is very easy, understanding, and self explanatory. I shopped around a bit before using this site. The best part I use it through my employer. The pricing is reasonable. The pay options are very affordable. I do wish you were able to bundle trip packages. Other than that the site is a goldmine!

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, David. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Price

    Reviewed March 11, 2024

    I purchased a pair of diamond earrings. When I received them, there were 4 small diamonds in the princess cut setting. This was not disclosed when checking out online. They looked cheap. Very disappointed in this purchase. I will not buy jewelry here again.

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    Purchasing Power
    Response from Purchasing Power

    Hi Stephanie, thanks for bringing this to our attention. We would be more than happy to provide additional assistance your concern. Please contact our excellent Customer Service team at (888) 923-6236.

    Verified purchase

    Reviewed March 6, 2024

    I like that I can pay off my equipment or whatever I bought through my job. Also, I feel that they are a much better company than all these leading companies they have out right now.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Martikia. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Customer ServicePriceStaff

    Reviewed Feb. 28, 2024

    Brand name items at least 3x overpriced. It's good if you don't have money and want to look like the "Jones" and be a number 1 stunner. To verify your phone number they will ask you a series of questions. They keep asking me info about my ex mother in law from 25 years ago. Which is insane. How would I even know and why would I want to call my cheated ex husband's family to find out the answers to verify my damn cell phone. Their customer service reps can only say "I'm sorry" a mil times and it's frustrating. I am glad my company now offers their own inhouse store. I will not being using this no longer

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    Purchasing Power
    Response from Purchasing Power

    Hi Anna,

    We are strong advocates that cash is the best method to make necessary purchases. However, when paying with cash or with credit cards is challenging, we provide the option to pay for it over time. Additionally, our display price regularly includes a first-class warranty, and we frequently offer sales and promotions.

    Verified purchase

    Reviewed Feb. 25, 2024

    I purchased a laptop and a printer from Purchasing Power. My experience was very easy. I'd tell others that they need to try it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Heather. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedStaffBillingRates

    Reviewed Feb. 25, 2024

    I've purchased over $50,000 in materials from Purchasing Power in my 22-year career with the federal government. Finding items is easy. You go to the website and once you're logged in, you search for what you're looking for and add it to your cart. They don't even ask for any information once you're a member. You submit it and they'll come back and say they received it and need the paperwork. You send a screenshot of your financial allotment to the banks that they dedicate. You sign the paperwork that says you're gonna do this and if they don't get the allotment, you're gonna pay it. You give a backup payment method, like a debit card, and you submit it and you get your stuff quickly. Normally, they're very responsive as far as getting your product out to you and I haven't any issues when I call and ask them stuff.

    You can select your item with Purchasing Power and the paperwork is minimal. Plus, you get it quickly. The bad news is if I wanted to buy a 65-inch LCD, 4D television and the retail price is $1,200, that's what I pay at Purchasing Power. But if I went to Best Buy or some other store and they had it on sale, I may only pay $800. So you can find better deals than what's on Purchasing Power. They charge you the retail price. Most every experience I've had is good except for one, which was last year. I bought a queen size bed, mattress and box springs. A week into owning the mattress, the box springs cracked and broke. So I called and told them it broke. They said I didn’t buy the insurance on it. I asked why I would buy insurance on a mattress and bed springs. I can understand it for electronics and stuff like appliances. It was about two grand and I had to eat it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Phillip, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    StaffBilling

    Reviewed Feb. 25, 2024

    I've been buying, TV, furniture and all kinds of stuff from Purchasing Power. It's a part of the company and the benefit to us is I don't pay everything at once. I make payments every week. So it's way better. I always recommend them. Many of my friends already tried it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Pedro, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    CoverageOnline & App

    Reviewed Feb. 25, 2024

    I've been using Purchasing Power for years and it's been great. I have bought everything from a mattress, to a washing machine, to a stove, to a refrigerator, a lawn mower and recently a Samsung tablet. I have returned something and it was very simple. They've always been really good and they answer all of your questions. If there's a problem with something, they will replace it. Or if something's damaged, they will replace it too.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Betty, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 5, 2024

    My experience has been very well as far as all my orders. They arrived promptly. Although, one thing was majority of the time, when they deliver my stuff, they just leave it on my stairs instead of putting it on my front porch. Other than that, everything has been fine. I ordered a jacket and some bed setting for my mother, sweatshirts for my son and I, and a few little items. I was pretty satisfied with everything I received. I would recommend someone to Purchasing Power.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Brian, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 3, 2024

    The first time I ordered something was I ordered my daughter an air mattress and the quality was good. I just ordered some stuff for Christmas and everybody was satisfied with what I got them. Also, the items pretty fast.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Kenneth. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Coverage

    Reviewed Feb. 3, 2024

    I’ve bought mostly electronics and game stuff for the kids. It's been delightful buying through Purchasing Power. The service is awesome. I have one issue where the TV went out and they covered it and sent me a brand-new one. It's been a great experience. If you got a choice at your employment, take advantage of them.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, David. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Customer Service

    Reviewed Jan. 30, 2024

    We have purchasing power through my job, I been employed with my job for 9 year. I tried logging into my account and it said I put in the wrong password and that I need to call customer service. I called them and they told me my account was canceled. I asked them why and how and all I did was put the wrong password in. They told me it’s been FRAUD on my account. I asked when? They refuse to tell me when fraud was committed on my account. They get paid every 2 weeks through my job, it comes out automatically.

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    MaintenanceStaff

    Reviewed Jan. 24, 2024

    Ordered tv Nov 30th... Didn't receive until Dec 23. Received broken. Contacted purchasing power. Not going to be able to get another tv for approximately another 2 months. Just ridiculous. Don't know how they stay in business with those kind of service. DO NOT... DO NOT. DO NOT order from them. Just horrible

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 18, 2024

    I've purchased quite a few things through them. I got three laptops and they all work good. I got an exercise bike, tires, washer and dryer, and living room and dining room sets. There's a 24-hour turnaround and I receive the order anywhere from three to five business days. Last year, I ordered a PlayStation 5 but it got lost somewhere and I never received it. That was a little hectic. I told them that I hadn't received it and I guess they thought that I was making that up. They called the post office and we spoke to the postmaster who said that it was delivered. They said where it said it was delivered and there was a note underneath saying that it was in a warehouse somewhere. How could it be delivered and then find a note that said that it was lost in the warehouse? There were some issues going back and forth but they finally determined that I didn't receive it and they told me I would receive a credit. Everyone throughout the process was very courteous and professional, although there was one lady I had a rude experience with.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Renee, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase

    Reviewed Jan. 17, 2024

    I've gotten a lot of stuff through PurchasingPower. I've gotten a lawn mower, weed eater, some rings for me and my husband, and some Christmas presents. The experience was fine but the only thing is I wish there were reviews on there. Other than that, the quality of everything has been good so far.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Jessicalee. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    TechPriceOnline & AppRefunds & PayoutsStaffBillingRates

    Reviewed Jan. 17, 2024

    I got some Beats headphones a year ago through Purchasing Power and they're working fabulously. I recently got an iPhone from them. iPhones are expensive. So, Purchasing Power is a good company for people who can't lay out the amount. It's not as bad as a Rent-A-Center or one of those people that they triple the price. They do get a little extra. I work for a supermarket that does business with them. They give their employees the opportunity to buy from them and pay a little bit each week out of their paycheck.

    I really love the company. It's a great company. They're upfront with what your credit limit is. They're upfront with what they charge you and how the payments go. You have to make sure that you're part of a company that they deal with, and you have to link a bank account with them. So, if you leave the job, they have a place where they can still get reimbursed for the product that you got. As far as their website, it's perfectly laid out because they have all the categories. You can click on the drop-down box and it has it all listed right there or you can go to the search bar because they do everything. They do jewelry, appliances, furniture, vacations, and electronics. So, if you're looking for a specific thing like I was looking for the iPhone, you just type in iPhone and then it gives you all the different iPhones that they offer.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Dale, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Staff

    Reviewed Jan. 17, 2024

    I have a really good experience with PurchasingPower. I really like PurchasingPower. The program is very helpful with everything. The products are very good too. It comes when it says it’s gonna come.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Jan. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Staff

    Reviewed Dec. 19, 2023

    I purchased over $10,000 with PurchasingPower.com. It's easy. Anybody could access it if they knew how to work a computer. I purchased jewelry, plenty of television, a printer, and two gaming systems. For all of my televisions I purchased, even if I didn't opt into the white glove service, they did it. They moved the tv to the room. It came in a box, they would un-package it. We would plug it up and make sure everything works. I love the program. It helps me out a lot. I tell all new associates I'm an advocate for Purchasing Power here at Home Depot.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Siensatonia. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceRates

    Reviewed Dec. 19, 2023

    I needed a TV and that was the first purchase I did through Purchasing Power. I bought a 70-inch TV. As far as the charges and cost, what they do is they just take it out of your check and they break it down into a 12-month pay period. So, with every check, they would take out a certain amount depending on what the breakdown was. They do charge a lot, though. The prices are ridiculous. I wouldn't advise it. If you can wait and save your money and buy it just from a store, then do that, because it's cheaper. It's about half the price of whatever things you're buying.

    AirPod Pros are 200 something and there they're like 450 through Purchasing Power. That's double the price. It’s a rip-off. I feel like it gets people that don't have good credit to do that. They even said that there's no credit checks. It’s good advertising. I ordered glasses from them, and then I'm still getting charged for them, and I never received them. They told me that I wouldn't be able to get them. They said that they were delivered, but I never got them. They were like $270. I'm paying for something I don't even have.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Daniel, for taking the time to share your experience with us. We sincerely appreciate your feedback as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Dec. 18, 2023

    The website needs to be a little more simplified. If you're looking at a particular item, for example if you see shoes, that particular one is not gonna be labeled as just the shoes and you go in and select what size. You have to find that pair of shoes, the size and select it. As far as how the regular websites have it, where you see that one particular item, you select that, select the size and throw it in your cart. Sometimes I'm looking at an item and think, "Wait a minute. Okay. They don't have this. They have it in this size.”

    If Purchasing Power has it all together, it's much more time convenient. When people are looking, they see that Purchasing Power has the item for this type, size, and color, all in one, instead of having to go through black shoes, white shoes, then purple shoes and a size 8, 10, 6, 5, 4, 3, or 12. Sometimes it's a bit more of a hassle when people are doing it like that. Besides that, I've purchased several things from Purchasing Power, and it's been a good experience. There are things that I may want at the time that I might not be able to afford. To me, it's a better outlook of doing business with a rental center or something like that.

    Sometimes the markup is a little outrageous 'cause I've seen things that have a markup of just over $100, but if I look online at a store, I might find it for $100 cheaper. However, I understand Purchasing Power has a markup because they're not charging an interest rate or finance fees. It has its convenient moments, and I've suggested it to people before. One of my co-workers said, "Can you believe? I just moved into my apartment and my tv went out." I said, "Uh-huh. I understand. You can go on the company website, Purchasing Power, and you can order your tv and they'll take it out your check." Even when I do interviews, I talk about this.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Kim, for taking the time to share your experience with us. We sincerely appreciate your feedback as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffBilling

    Reviewed Dec. 11, 2023

    I have spoken with two representatives since my purchase to figure out why my purchase has NEVER come out of my paycheck. I received an email in October telling me my account was overdue, and was told that a mistake had been made & it had never been submitted to my company. I increased my monthly payments 10/30 which were to begin within 1-2 pay periods, which now has not happened. I spoke with someone last week, I was told I owed $65 before my account would be unfrozen- which I do not care about after this. I'm angry it could impact my credit as I'm trying to buy a house. I requested a supervisor contact me. I was told that it would happen within 24-48 hours- it did not happen. The third paycheck was last week- again with no withdraw for this.

    I chose this purchasing method because it would come out of my paycheck- otherwise I would have purchased through Amazon for less money and less inconvenience. I would like this resolved, I was told that calls had been made to me- at a phone number I never provided and had not used in 20+years. I have always had every intention to pay for this and was excited this was available to me, I no longer want to wear it because it just reminds of this HORRIBLE experience., and will notify corporate HR of this experience to save others from the disappointment.

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    Purchasing Power
    Response from Purchasing Power

    Thanks for bringing this to our attention, Stacey. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your delivery experience. We appreciate your feedback and are pleased that this concern was resolved. We hope that you will continue to be a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceBillingEase of Use

    Reviewed Dec. 6, 2023

    I've been purchasing from them for years. It's really easy to use. I like their payment options. I purchased computers, phones and a compressor. We bought stuff for the drums and toys for the grandkids. Just a little bit of everything. The delivery time was great. The quality of the items has been great, too. I'd recommend them.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Monica. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    PricePunctuality & SpeedRates

    Reviewed Nov. 18, 2023

    I've been buying from them for about 5 years now and I never had any issues with Purchasing Power with the exception of the prices being much higher than the actual retail price. The items come quickly and well packaged.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Horace. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppRates

    Reviewed Nov. 17, 2023

    I've been ordering for years from Purchasing Power. I do four or five a year. I've purchased a phone and an Apple tablet for my grandson. This is the second Apple tablet from there and there's also the pen. I'm gonna order a piano as well because that's what my grandson wants for Christmas. You go in and you purchase what you want. Purchasing Power tells you what your allotment's gotta be. You go into your account at the post office and do allotment, take a screenshot, and send it to them. They then email you and tell you whether it went through or if it didn't. If it's the latter, they tell you what to do. There was an instance when they couldn't read my allotment. They sent me an email, "Please resubmit." I sent them the same one again and it went through. About an hour, hour and a half later, I called to make sure that they got it and that it went through.

    I have the Purchasing Power app on my phone and I love it. It's easy. I just ordered my son-in-law a battery-operated lawn mower. Last year, I got him the battery-operated snow blower. Purchasing Power has awesome products and they have everything you can get in a store. The price is good too. I priced it in one place and another place and they're about the same price or sometimes cheaper. I'm gonna order something again next week.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Virginia, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 16, 2023

    The service was fine but first, Purchasing Power wanted me to wait for two months to get a refrigerator and I told them it wasn't gonna happen. Within a couple of weeks, I had my refrigerator. The product came like it was supposed to and when they said they were gonna bring it. It was brand new and didn't have any dents or scratches. But $2,600 for a refrigerator that I could have walked into any other appliance store and paid $800 for is a highway robbery. It's ridiculous. But at that time, I needed a refrigerator. Purchasing Power has some good things on it and some of the reviews are good. The customer service is excellent. But people should do their research first because a lot of stuff on there is expensive. It's a great app for a person who needs some things that their job helps them get. I got it through my job.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Scherita, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Nov. 15, 2023

    Everything went smooth with everything. It was pretty easy. I couldn't be more happier. From the low deals and what you can look at, to see how much you can spend on and how much money you got, everything is good. You can check everything on the app. PurchasingPower is the best app that I’ve used that got my stuff here on time.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Andrea, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceCoverage

    Reviewed Nov. 15, 2023

    I purchased computer desks, minicomputers and electronic stuff from Purchasing Power. When I purchase with Purchasing Power, I go online. I open up my account and I put in what I wanna put in. They always ask you to check to see what your credit amount is. It shows up there and I just put the one in that I want and press purchase. They say what account that I want in case I need a backup pay. So, I put in my debit card. As long as I have a backup card, that I'll be able to pay, then that's it. I get an email saying it's processed and it's being shipped, and I'll get my tracking stuff as it goes. Everything works fine. Even the return is fine. As far as their insurance, that works fine too. The quality of the products is good, too. However, they need all the options that they can get instead of just electronics.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Ewanda, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Nov. 15, 2023

    I bought two Apple watches through the Purchasing Power website, and when I tried to call customer service, that was not helpful. I had to call because the system wouldn't recognize my phone number. I changed it through my job and everything is linked through my job. The customer service reps weren't American so they didn't understand what I was trying to say. It made it difficult to communicate, and there was a big confusion so I just waited it out. Other than that, everything else was good, and I'd tell people to try out Purchasing Power. It's low payment. I did a price comparison and found that they upcharged by $200. However, if it's something that people need right away, for the payments, it's not bad at all. If someone's in the need for appliances, it's a good opportunity for a person, if they have the credit line to purchase that. I like that option.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Courtney, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceOnline & AppRates

    Reviewed Nov. 14, 2023

    I purchased a sofa and a washer and dryer from Purchasing Power. I just went online and purchased them. The website is simple. The prices are reasonable.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Nicole. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & Payouts

    Reviewed Nov. 13, 2023

    I had an over $2,000 limit from PurchasingPower. I only ordered a PS5 online and it came with a game and two controllers. For any item you want, you click on it online and you see your limit at the top. PurchasingPower takes the amount of whatever you want from the limit. My order was 1,000 and PurchasingPower took 1,000 of my points. It's great that when you order something and you pay for it, they put the points back. I have over 2,000 now still. They take that out points. For the PS5, it's $39. Every time I get paid every two weeks, they take $39. When they add up, they will add points back. I had a great experience.

    I have the PurchasingPower app and it's cool. My cousin has the same thing and he explained it to me like the amount summary right there. You can see what they took out. The only issue is when I try to go online, it'll have me type my phone number in and it won't do anything else. It won't go through. I tried reaching out to customer service and it would say, “Call customer service. Type your number in.” When people first create the signup for the app, they should ask for the number and send a text message. Instead, they wait until they send something to your house and they'd be like you check for the summary to see if they took it out of your check and they want you to type your number in.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, John. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed Nov. 13, 2023

    I got my phone, furniture, and some classes from Purchasing Power. They're good and I love them. For payments, it's just a payroll deductible on my end and if I lose my job, they've put a second option which is my bank card. I like how they can do a monthly or biweekly payroll deductible. Also, I'm extremely satisfied with the customer service. I ordered an iPhone and nobody was home to get it signed for. When I reached out to them to let them know, they ran a tracking on it. They saw that I had not ever gotten that particular iPhone. I ordered another one and by the time I was credited back, it was almost rolled out but it brought me down to almost finalizing my bill. Purchasing Power is patient and they wait on you. They work with you to get every problem resolved.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Angerenthea, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Online & App

    Reviewed Nov. 12, 2023

    Their website was well put together. It's very convenient to use PurchasingPower.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Nick. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    CoverageMaintenance

    Reviewed Nov. 11, 2023

    I've ordered from here a few times and I must say they have some of the best brand names for a great deal. I just ordered Citizen Men's Calendrier Moonphase Eco-Drive Watch, I've been eyeing for a while but bit the bullet and purchased it. I am so happy with. It looks great, feels good and I never will have replace the battery. I love the moon phase, no one I know has this watch and I'm excited to be wearing it. Citizen is great company and puts out some of the best watches in my opinion. Cheers.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, James. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Customer ServicePriceBilling

    Reviewed Nov. 9, 2023

    This is company is great to be able to buy items and pay overtime but be ready to be OVERCHARGED. Of course they make their month by upping the costs you would typically pay but they also over deduct on paychecks. My payroll deductions do not match payments posted in my purchasing power account. I have called 4 times and emailed with no results. I have read this also happening to others but the scary part is it's happening and most are probably not catching it. Not good business.

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    Verified purchase

    Reviewed Nov. 9, 2023

    I never have any troubles with PP. They are efficient and great to work with. I've been ordering from them for years now and never had any trouble. I recommend them to all my coworkers all the time. I even recommend them to people that don't have them through their employment. They are a great service.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Corina. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase

    Reviewed Nov. 9, 2023

    I received my order ahead of the projected time frame and it was exactly what I was expecting in great condition. The packaging ensured that the product wouldn't be damaged during the shipping process. I would definitely recommend this Purchasing Power program to my family and friends. Thank you Purchasing Power!!!!

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Anthony. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Staff

    Reviewed Nov. 9, 2023

    So Far, my experience with Purchasing Power has been excellent. Everything I ordered was received in a timely manner, and they always had what I was looking for. The only thing I wish, is that I wish I had a larger spending limit so that I can purchase flight tickets, that would be awesome, since I've always wanted to travel to Hawaii with my wife, Thank You.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Jesse. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase

    Reviewed Nov. 9, 2023

    I was well pleased with my order and the time it took to get to me. It is easy for me to place my order. It only took ten minutes to find what I was looking for and to place the order. I will definitely be placing more orders soon.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Duane. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PriceStaffRates

    Reviewed Nov. 8, 2023

    My two ordered items were extremely surprisingly impressive. The quality of this chair is amazing! The stability, comfort and feel for the price you can’t beat that. Very happy with this purchase as with all my PurchasingPower buys. Love it. It’s definitely one you can sit in for hours with such complete comfort and no cramps.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Lisa. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    MaintenanceStaff

    Reviewed Nov. 8, 2023

    I have never had any kind of problems during any interactions/transactions I have had with Purchasing Power. I appreciate the service they provide, with 5 kids, money liquidity is hard for me to balance. This service helps with me with my kids' birthdays and holidays without breaking my bank account.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Lewis. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2023

    When I placed my order, the process was quick and easy. Thank you for making this an enjoyable experience. The system was clear in getting my request correct and I look forward to receiving my order. I did not speak to anyone and had I did, I would have enjoyed the conversation with a customer service representative. Thank you very much for your assistance. Have a great day, a great day, a really great day!

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Benjamin, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Nov. 8, 2023

    Purchasing Power made it easy for me to look for a new fridge within my budget and the best part is that it's split in payments! Tons of items to choose from. I could compare different brands and sizes and they delivered pretty fast too! The crew took my old fridge and disposed of it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Alicia, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceRates

    Reviewed Nov. 8, 2023

    They process my order immediately and ship it to you on time!! I will recommend Purchasing Power to the world. Thank you Purchasing Power!!! Everything I order from them is in great condition, The prices are reasonable, I love that they give you time to pay the items off at a very low price. Thank You again Purchasing Power for Great Service!!!!

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Salena. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    StaffBilling

    Reviewed Nov. 8, 2023

    Get excellent products with just weekly payments. I have been ordering from here for a while now and am very pleased with the ease of finding what I need for my lifestyle that fits into my budget. My cats love their cat tree, the Microwave is excellent and works wonders. So many things!

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Mary, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Customer ServicePriceStaff

    Reviewed Oct. 24, 2023

    So I received 1 out of 2 packages that was delivered from this company. The Apple Watch I receive but the iPhone 14pro max I didn’t receive. The shipping company dropped it off on the side of my house while I was out doing things. I come back, didn’t see the package. I checked the package shipping label and it shows a picture of it being on the side of my house where the garbage is!!!! I called 5 times did a dispute and everything and all they can say was, "It was delivered to you so we can’t do anything on our end," which is crazy so I called the shipping company to do a claim. I can’t do anything cause I’m not a sender so not only I didn’t receive the item but I’ve been getting charged for it still and they still won’t help me with this item or package situation. Very disappointed.

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    Verified purchase
    PriceStaffBilling

    Reviewed Oct. 22, 2023

    The first time I ordered stuff from Purchasing Power was for a TV. Somebody told me to go to Purchasing Power and they would just grab little by little out of your check. The TV came in two weeks. I was pretty excited. I also got my daughter a computer out of Purchasing Power. The last time I ordered was a treadmill for my husband. Ordering the products was a pretty good process. They always throw me offline because they always lose my password. Apparently, I have to continue making new passwords and new passwords. But after the seventh try, it let me go in. I like to keep up to see how much I owe, how much I have a credit, and how much is my balance.

    Purchasing Power is really good because if you're on a budget like me, they only take so much out of your check. If you can afford it, get it. Sometimes things are a little pricey. So you always have to be a little smart when you get stuff from Purchasing Power. Because they do tell you how much your payment is gonna be a month or the billing cycle or however it works. So you have to be considerate of how much they're gonna remove from your check.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Saira, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Oct. 21, 2023

    They have a simple layout. Recently, I bought some perfume and a couple of months ago, some shoes. The products came quickly, less than a week. The products have good quality too. The shoes were Nikes and they don't feel like they're fake. However, it's a little more expensive than if you bought it at the store because there's no interest on it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Keisha, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Staff

    Reviewed Oct. 20, 2023

    As a veteran, I thought that joining Purchasing Power was going to be a good product for me to use, but that was not the case and I wasted my time. They didn't take my government pay, so I was not able to utilize any of the services. I tried to purchase tickets and I tried to purchase a hotel room several months back. I uploaded my information and after that, I was able to talk to someone and they said they weren't able to accept it. I was thoroughly unimpressed with the program, because it didn't allow for someone that worked in the government to be able to utilize their services. And for someone that wasn't in the military or have never have been in the military, to be able to utilize the services, it was really disheartening. I would love for other people to understand that even though you are approved for X amount of dollars, you may not be approved to purchase because your information may not be accepted by the site.

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    Purchasing Power
    Response from Purchasing Power
    Hi Brian,
    It's disheartening we aren't able to offer the program to all Federal government agencies at this time.

    We currently serve over 300 entities and are working diligently to expand our offerings.

    We sincerely apologize for the inconvenience as it is never our intention to disappoint you.

    Thank you for your interest in the program, your sacrifice and service.

    Verified purchase
    PriceRefunds & PayoutsBilling

    Reviewed Oct. 19, 2023

    I learned about PurchasingPower through my job and it was easy to pay for the purchase that way. It was automatically deducted so I didn't have to worry about the payment. It was a little pricey but was convenient. Also, I liked the quality. I knew what I was paying for and I was very satisfied. I've bought laptops and mostly electronic stuff. One year, my whole grandkids' Christmas came from PurchasingPower.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Cynthia. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed Oct. 19, 2023

    I've purchased several things from Purchasing Power and I like the way it's being offered through my job. The longest loan time that you have is 12 months. Two of my items that I purchased last year will be off in November, then I got some other stuff I just purchased this year. I like that the payments come directly off my check and I don't have to worry about paying it back unless I lose my job, which I don't plan on doing. But they have a backup that if anything was to happen, you have to put your own personal debit card information in and they just start taking the payments from that if you ever lose your job.

    The payments come out every pay period and that's why I paid off so fast because, if we get paid three times out of a month, Purchasing Power is paid three times out of a month. Or if we pay twice a month, Purchasing Power gets paid twice a month. Aside from that, the payments are not a lot. The most I pay on one is $52 a paycheck and everything else is $12 or $6 a pay period. So, it works for me.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Oct. 18, 2023

    PurchasingPower is a great asset to have. The payments come straight out of your check and that's why I like them so much. The only thing is that the website needs a little upgrading. It runs a little slow. But it'd be fine.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Tavon, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceRefunds & PayoutsBillingRates

    Reviewed Oct. 18, 2023

    Purchasing Power had a decent rate and they had stuff that was able to be paid for via allotment versus paying for it upfront or utilizing credit. I purchased quite a few items such as a computer, a Macbook Pro, a gaming system, and another computer for my son. Once everything is said and done, shipping is three to five days most of the time.

    I have worked with customer service because one of my packages, for some reason, never got picked up and I thought it was lost. It was supposed to come that Thursday or Friday and I saw that the status was the same. I contacted customer service and they did an investigation to find out that the package never got shipped and it must have gotten lost. They ended up shipping it out and I got it the following week, Monday or Tuesday. They're pretty effective and on point as far as that goes. My experience with Purchasing Power has been good, so far. Items have been on time and payment is relatively easy to set up. The biggest advantage is the convenience more than anything, especially paying for stuff via work allotment. That way, you don't even have to see it come out of your check.

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    Refunds & Payouts

    Reviewed Oct. 11, 2023

    My experience on PurchasingPower.com was very easy and convenient. I was able to locate and order the products that I wanted. Products arrived on time and in great shape. Paying for products is very easy and convenient.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, George. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Reviewed Oct. 6, 2023

    Heard about them from a coworker. Was pleasantly surprised to find the knives and cookware set I have been wanting. The setup for my account was done with ease and love how you can pay in small increments.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Tunisia, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceCoverageRefunds & Payouts

    Reviewed Oct. 3, 2023

    I was only able to order two video games, and PurchasingPower.com canceled everything I've ordered. I called them. They connected me every time. They have been great on that part. But they couldn't tell me why it was canceled. They said, "We'll have someone call you." But I never got a call from any other department that could explain. They increased my limit today. But it wouldn't let me purchase anything. I paid off the two video games I bought, but they wouldn't reimburse me a check for $97.35.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 27, 2023

    My trip kept being cancelled. I thought I was going on the trip but I wasn't. At the last minute, I was told by PurchasingPower.com that no. That somehow, somebody didn't process the paperwork. They told me that I needed to go back in and do it. One lady was helpful. A couple of times, I had folks tell me that I need to go back in and figure it out and call them back once I do it. I had to start over five times before I got the trip going. It was a nightmare. Customer service is very important. When I ask to speak with someone above them, they have no one for me to talk to. "We have to call you back," and I would never get a call back. But I purchased a trip before and it was a smooth transition. There has been a change. And it made a big difference in the impact and productivity of how my experience has been.

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    Verified purchase
    Price

    Reviewed Sept. 27, 2023

    Using Purchasing Power has been good. It's a bit more pricey but when you don't have time to go to different stores and hunt for things, it makes it easier.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Angela, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    I’ve had my account for almost 5 months now and I haven’t been able to order anything due to them trying to verify my number, I just recently got a new number so when they send me a quiz to verify my number one of the questions don’t apply to me and they deny the verification every time. It’s so frustrating, when I call nobody helps me and my issue never gets resolved. This has been happening since I signed up for Purchasing Power, it makes me so angry because there’s some things I really want to purchase and I can’t until this gets resolved. They really need a different or additional option to verify your phone number. It’s really ridiculous.

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    Purchasing Power
    Response from Purchasing Power

    Hi Ebony, We apologize for your experience. We see that you was able to access your account and place an order. If you have questions or need additional assistance, please contact us (888) 923-6236 and we'd be happy to assist you.

    Verified purchase
    Sales & MarketingPriceOnline & AppMaintenanceBillingRates

    Reviewed Sept. 15, 2023

    Purchasing Power doesn't always have everything, but they have a good amount of stuff. I got a laptop, some jewelry, some AirPods and some headphones for the PlayStation through them. They take a small amount of my paycheck every two weeks for 12 months, and they give you an option to make a down payment or not. As far as the prices, they are a little bit higher than if I was to go buy in the store. So, even though they advertise on there that you don't pay any interest, you do pay the extra price to break it down in payments. One time, I looked up Tory Burch sandals, and it was 238 on the website, but on Purchasing Power, it was 260 something. Me and my friends talk about it. We recommend Purchasing Power, but we do tell others about the extra fee.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Akeisha. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Refunds & PayoutsStaff

    Reviewed Sept. 11, 2023

    I purchased a few items and was quite satisfied. I was grateful that I was able to get it through payroll deductions. This helps me from having to spend all my money at one time. I was able to see what I needed and pay for it on a plan. Thanks.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Crystal. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Profile pic of the author.
    Customer Service

    Reviewed Sept. 9, 2023

    Place an order then realized my wife had ordered already. Tried canceling the order within an hour of placing it. Website wouldn't let me. After being hung up on once and calling back the supervisor said I can't cancel the order. This was all within 12 hours. Rude supervisor and customer service. Will not be ordering again.

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    Customer ServiceStaff

    Reviewed Sept. 6, 2023

    Needed an IPad but didn't have time on this occasion to go to the store due to work and other responsibilities. Utilized PP to make the purchase. Customer service was very helpful. Delivery was timely.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, David. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PriceBillingRates

    Reviewed Sept. 3, 2023

    I purchase five times a year from Purchasing Power. Their prices are about double than they are in the store, but that's reasonable ‘cause you're ordering it through a rent-to-own company. They also automatically take the payments out through my job. I recently got an electric lawnmower. The battery goes dead too easily. But it cuts really well.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Jason, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Customer ServiceTechStaffHonesty & Transparency

    Reviewed Aug. 30, 2023

    This verification process is the worst. I’ve gone and answer my security question and now asking me to verify phone which I been with my phone provider 3 years and rep ask me, "Is this your phone number?" Like obviously I’m a gov. employee and I’ve gone and change my phone number even before creating an account with Purchasing Power. How would you get my old number and 1 year that I’ve change it on my gov. profile. Second of all worst customer service. Kept repeating myself. I’ve even asked for a supervisor and still been on hold for a supervisor for 25 minutes. Now stop lying to potential customer and customers.

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    Verified purchase
    Customer ServiceTechSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaffTransparencyCommunicationTimeliness

    Reviewed Aug. 22, 2023

    I was introduced to Purchasing Power by a few of my co-workers. My first few orders were great and I received packages in a reasonable amount of time. However, the last order that I made on the 19th of June was a disaster. First of all, I ordered 2 Gemini AS-2115BT-PK 15Powered PA Speakers which received a notification that they were shipped on the 20th of June and was scheduled for delivery on the 26th. After seeing no update with the tracking nor did I receive the packages on the 26th, so I called in on the 29th only to find out that there was an issue/delay in the shipping and that the packages were lost in traffic. At this point, I am a bit upset due to the poor communication so the agent put in a replacement order and offered me a 10% discount on my next order.

    The next day around 7pmish I receive a notification that the speakers were delivered but when I went to the door the items were not there. I called in the next morning to report this and I was sent a document to fill out with my statement on it. A few days later I receive a call at 4:57 pm from a guy named Sean and left me a voicemail asking me to give him a call back to discuss my case and that he'll be in the office til 5 pm. I immediately call him back before 5:00 but no answer. I call in to customer service to have someone call me back but no one called, a day or so later I received an email stating that the item(s) were delivered to my address on file successfully by the carrier and is not eligible for a return credit/replacement and that I would still be responsible for the merchandise. At this point, I am furious because I not paying for something that I don't have in my possession.

    I call in to have the case re-opened and I get a call back from a lady named Sherie whom was extremely nice and understood my situation. She asked me did I have any camera footage to show that nothing was delivered and I told her, "Yes I have a Ring camera but it only captures when motion is present." I was asked to send in the footage but there was no footage to send for that timeframe so I sent what I had and she stated that she would be contacting me in a few days with an answer. After a few days, I call back in to get a response but instead of her taking my call she sent a message to me via the CS agent that I was speaking to that my case was denied and I was still responsible for the merchandise because that are partners with UPS and they confirmed that the item(s) were delivered but they couldn't show me any proof.

    At this point, I open my own investigation and it was determined that the item(s) were left at the wrong apartment and was turned in to the leasing office. Once I get the items home and open them up I realize that all of the parts are not present so once again I call CS and they sent out the replacement part but when I received it, it wasn't the matching part that originally came with the items and the casing was damaged and busted up. I called to report this and the best they could offer me was a $50 discount on the merchandise which I refused due to all that I have been through with this order then they offered me $100 and I just accepted it because at this point I am just over it. After finally getting what I ordered I just said, "Forget it" and ordered the matching part from Amazon.

    I later ordered a set of speakers bags for the speakers and when I went to take the speakers I realized that the speakers were not matching one was what I ordered Gemini AS-2115BT-PK and the other was Gemini AS-2115BT which I later realized that was the reason why all of they didn't have matching parts so not only was this whole ordeal unacceptable, my order was incorrect. Once again I call in to advise them of this and they stated that they have already gave me a $100 credit, what is it more that I want them to do and when I asked to speak to someone in management a guy name Sean got on the phone instead and ended the call because I wanted to speak to management. The customer service is horrible and the management hides behind their CS agents. This will probably be the last time I'll order from them and don't recommend anyone to utilize them.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Aug. 20, 2023

    Purchasing Power is easy for me to use. I just type in what I'm looking for and I look at the prices, and then I just go from there. Every time I order something, it comes just like I want it. If you need something and you ain't got the money right then, you just can get it that way. It's quick online. The delivery has been awesome as well. I purchased two iPads, a pressure washer and a cellphone.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Calvin Cooper. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Online & AppMaintenanceStaffBilling

    Reviewed Aug. 19, 2023

    When I opened an account, they gave me a spending limit. I've already made two purchases and I am very, very happy with both of them. It came perfectly delivered and just on time like it said. It was great. I like their website. It's user-friendly. They break the amount down into payments for us in our paycheck. So it's like two payments a month and it works for us and it really helps a lot.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Diane Zimmerman, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase

    Reviewed Aug. 19, 2023

    Purchasing Power is awesome. I love it. I use it quite often. I've made over seven purchases. You can filter the site for so many things.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Terri Smith, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    PriceEase of UseRates

    Reviewed Aug. 19, 2023

    Purchasing Power's website was easy to use. If you're looking for something, all you have to do is type it in and it brings it all up for you. I recently got a dryer, clothes that we needed for the seasons, and speakers for my car. Sometimes the price is high, but you're paying on time too. So, you have to do a consideration on that and that's good. Also, I've always been satisfied with the quality of the products I received and I've never had a destroyed package.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Angela Leffingwell, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Profile pic of the author.
    PriceRates

    Reviewed Aug. 15, 2023

    Brought several laptops, earbuds, and a laptop bag. They make things affordable. Love the paying overtime. It makes things affordable when you can't afford the price upfront. I fully recommend them a lot.

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    Purchasing Power
    Response from Purchasing Power

    Hi Virgil, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

    Customer ServiceOnline & App

    Reviewed Aug. 10, 2023

    First off I love this website but when it comes to the referral rewards, I referred someone, I sent them the link, they clicked on it using my referral link, they bought something, I never received my $75 rewards. I have an email saying I received it, but when I look on the website, I still haven’t received it. I am going to post a photo that says churching you have received $75 in rewards on July 2, 2023, but there are no rewards in my account. If this could be fixed I will change my review other than that, I do love the website.

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    Purchasing Power
    Response from Purchasing Power

    Hi Larrissa, we would like to ensure that all your concerns have been addressed. We've sent you a private message to further discuss your account

    Verified purchase
    Customer Service

    Reviewed Aug. 10, 2023

    I bought a PlayStation and an Apple Watch through PurchasingPower, and I just ordered an air conditioning unit. All of my purchases went right through good, but this last one was weird. I didn't receive a tracking number, so I called them about the shipping for that. All in all, PurchasingPower offers good deals, and I told a few of my coworkers. They're using it now.

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    Purchasing Power
    Response from Purchasing Power

    We would not be able to grow and develop without feedback like yours, Talvon. We are thrilled you had a great experience with us and hope to hear from you again soon.

    Verified purchase
    Sales & MarketingOnline & AppBilling

    Reviewed Aug. 9, 2023

    I got myself an iPad from Purchasing Power. I did it through the app. It was easy. They gave me a discount. It was great. My stuff came in two days. The payments were not bad at all. They were low. All the products in there are great. I'm gonna purchase again soon.

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    Purchasing Power
    Response from Purchasing Power

    Dear Jolly Carrion, thank you for sharing your experience with us here at Purchasing Power! If there’s anything you need, please contact us!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed Aug. 8, 2023

    Back in 2010, I ordered a recumbent bike. That bike is still kicking. I also ordered a gaming console which I still have. I also ordered furniture 13 years ago. The purchase was seamless. I ordered living room furniture this time. I expected the same type of service. After I hit submit and my order was processed, everything was fine. And PurchasingPower.com told me to look out for emails for updates. But once they completed the purchase and rendered services over to a third party, it went haywire. There wasn't much communication.

    I understood that it was heavy furniture. Depending on the weight is how long it could take to get to me, because of sizing. And from where I was looking at, the expectation was four to six weeks. It reached me prior than four to six weeks. I ordered it the night of 4th of July after 12:00. So, it was considered July 5th. PurchasingPower.com updated the process. But everything went mute effective July 13th. So I had been looking daily. And after the fourth day, I said, "I must be in that four to six window because of the size of the item."

    It just so happened that I had also ordered a dining room set from someone else. They called and told me that they would deliver my furniture the following day. I said, "Let me go back to Purchasing Power and let's look at if they've updated anything." Sure enough, on July 20th, they updated the website saying that a delivery would be scheduled for the 21st. No one called me. They just showed up at my door. I wouldn't schedule a delivery when I would not be here. So, it was not a pleasant experience, even trying to get in contact with customer service.

    And when I would reach out to them, they didn't have access to what needed to be addressed. So the only thing they saw was, "It says it was scheduled." I got someone else on a Sunday. And the way that the rep explained it to me, and I don't know where they got their information from, but they had my contact information from 2010. I have not had that phone. I don't even have a home number anymore. The first thing I did before I made the purchase was to make sure I changed to my cell number. But they can't just show up if they couldn't reach the person. It was a lot of unnecessary added stress to my life that particular week.

    I was able to get in contact with someone and I let them know to take down my new number. But they still never reached out. They just emailed me to confirm if this date is a good date via text. "We have something for Monday. Will you be available between this time and this time?" Because it's now a good number via text, I could respond immediately. And they delivered on Tuesday.

    The last purchase that I made, I didn't have to do anything but go online and pick out what I wanted. And the money was automatically deducted from payroll. Now, the onus is on the employer. I didn't pay attention to it at first because I thought it was spam. They gave me deadlines and were, "Okay, we have to start this payroll deduction by 7/29. You need to go ahead and do it." But I would not do anything until I got the furniture in my possession. But I went online and did the payroll deduction. So, everything is fine now.

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    Purchasing Power
    Response from Purchasing Power

    Hi Sherae, we would like to ensure that all your concerns have been addressed. We've sent you a private message to further discuss your account.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 8, 2023

    Purchasing Power has been very helpful and it's really convenient to have things sent directly to my home. Recently, I purchased two beds for my children and it helped me to be able to get my kids back in the bed. Overall the experience has been very easy and simple and the pricing seems comparative to what's on the market today -- in some cases, cheaper.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Melinda. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PriceMaintenanceBillingRates

    Reviewed July 28, 2023

    This is the first time I purchased with Purchasing Power and it was easy. I get the payment taken out of my check. They use third party shipping so you don't have to worry about your packages being broken. However, sometimes the price kept changing from day to day. Before I purchased the TV, there was a price for $370, almost $80 less than what I purchased it for on the day I purchased it.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Amanda. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    PriceStaffRates

    Reviewed July 27, 2023

    We're a family of five and if we could get a vacation and pay it off over time, that would be amazing. That's what got us started at PurchasingPower. Then, it was outdoor furniture. We purchased stuff that we wanted but we really couldn't afford to pay outright cash for. My favorite purchase is the stereo equipment. The one complaint that I had was the last set of speakers that I bought. It said on the thing, speaker, so I bought four but it ended up that they were bundles of two. I was a little upset by that. Other than that, I'd tell others to use PurchasingPower. Even if the price tag of the item may be a little elevated, you're not being charged interest so it ends up being kind of about the same. Also, you don't have to worry about paying, it just comes out of your paycheck. You know exactly how much you have to spend.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Christopher, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceCoverageTechMaintenanceStaff

    Reviewed July 27, 2023

    The first sofa and loveseat that we received had a defect and Purchasing Power was great with letting us keep that one until the new one was delivered because it was right before a holiday weekend. And they replaced it and took the damaged one away so that we wouldn't be without any furniture in that room. I also got an iPad from them and there were no issues. There are a few things on the sofa, like threads that are loose or things that we're now noticing because we've had it for about a month and a half. But overall, the quality is good and the product serves the purpose for our family room. The customer service reps were great. The delivery company was very efficient and polite and was in and out. We were fortunate to have the same people that delivered the damaged product bring back the new product. Everything went well.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Renee. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Refunds & PayoutsBilling

    Reviewed July 26, 2023

    I purchased a PS4, a Nintendo Switch, a laptop, Oculus Quest, and a lot of gaming systems, and also tickets to Cancún through PurchasingPower.com. It was very easy to purchase from them. It takes out monthly payments from my check automatically, which they are a little bit higher what you're paying for it. That's the only drawback. But you get it right away.

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    Purchasing Power
    Response from Purchasing Power

    Thank you very much for your kind words, Holly. We really appreciate you taking the time to share your experience with us.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePriceBillingRates

    Reviewed July 26, 2023

    I like the items offered by Purchasing Power and the convenience of the payment coming out of my paycheck. Some of the prices are a little bit inflated. They have cards and they could mail those but they charge $18 per card. But that's the only thing that I would really be nitpicky on. The most recent item I purchased was a Nintendo Switch and the cost of that one was really good. Also, their return process was okay. It was just tedious because I had to either take the item into UPS or have them come. Overall, Purchasing Power's customer service is good.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, William, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Sales & MarketingPriceOnline & AppRefunds & Payouts

    Reviewed July 16, 2023

    I purchased a TV and a Camera. But there should be more things on their website. Furniture or appliances would be nice. A lot of people look for appliances and on the commercials, they advertise appliances and furniture. But depending on what job you work at, those are not offered. Also, it's not discounted like most places will be. The cost is just taken out of your paycheck every two weeks. It gives you a breakdown of how much you will pay. If you're looking to get something without coming out of pocket right then and there, PurchasingPower would be an alternative approach.

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    Purchasing Power
    Response from Purchasing Power

    We are very grateful for your kind remarks, Kesha. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated.

    Thank you once more for being a valued customer!

    Sincerely,

    Purchasing Power, LLC

    Verified purchase
    Punctuality & SpeedOnline & AppStaffBilling

    Reviewed July 16, 2023

    Their website was helpful. I purchased a TV, PS5 and shoes from them. The products have good quality. It was also easy to purchase from them. I just went to a category. The delivery was fast too. I also like how you can make payments on it.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Kynterrio, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 15, 2023

    So far, I've purchased a sofa, a bunk bed, and a fireplace TV stand. I went online and I was able to find items pretty easily -- what I was looking for and the brands that I needed or wanted. There were some glitches with the website itself, though. When trying to add a lot or unit number, it goes ahead and it records that so I'm able to enter it. But on the final receipt, I could tell on the address that there's no lot or unit number attached. For that reason, I had to have some items sent to a different address. I had to call in with the confirmation and let them know that the lot was not attached to my address. The representative went online and they could see on their side that I did add a lot number. But for some reason, there was some issue and it wasn't recorded in the confirmation. Other than that, placing the order was quick and easy.

    I've received one of my items, which was the TV stand fireplace. In the description itself, it says on there the inches of the actual TV stand and it says fireplace TV stand. But when I received it, the fireplace itself was not included. I had to call in and I spoke to a representative. They contacted the warehouse that it shipped from and I'm in the process of waiting for the fireplace that goes with the TV stand. But the quality overall is good and I'm very happy when calling in to speak to an associate. If I do see something that looks off or if I need help with something, I’m content with the service that I've been given. I would recommend purchasing from Purchasing Power.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Brittney, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsBillingEase of Use

    Reviewed July 15, 2023

    I bought the Xbox Live with 12-month card, the new Ninja woodfire grill, the very last LG stereo, and a 65-inch TV from PurchasingPower. I did it through the app on my phone and it was very easy to use. When I got the stereo, I found out one of the speakers didn't work. But I couldn't return it and get a new one because I just got the last one before they took it off the shelf.

    I'm good with stereos, so I knew that if it doesn't sound like it's a speaker problem, it's the wiring. I opened up the speaker and found out that the negative cable wire wasn't even connected. So, I plugged it in and everything works now. But the speaker's cover is glued on, so I had to pry it open. All in all, PurchasingPower would be worth it for easy payments for certain things for a low cost off your paycheck or weekly payments. In my case, they take $44 from my check every week. I let it pay off by itself, I'm stress-free, and I have no late fees. But I can make extra payments if I feel like I want to.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Christopher, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Punctuality & Speed

    Reviewed July 1, 2023

    Just received my new PC. So far working great. Fast and easy delivery. Bought through Purchasing Power through my work. Finally got everything set up and is working great. As of now would recommend CyberPower to anyone.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Thomas, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

    Verified purchase
    Customer ServicePriceRefunds & PayoutsRates

    Reviewed June 30, 2023

    I bought my niece a Nintendo Switch from a pawnshop and I ordered a game and a case as well as the screen protector from Purchasing Power. The quality is good. The price is a little bit higher than the store but Purchasing Power is convenient and they have a lot of selections. I ordered a 46-millimeter watch and it wouldn't connect to my phone because it wasn't unlocked. So, I had to send it back, and after I got my money back, I had to spend it on buying a different one. The return process was a hassle. I bought something on Purchasing Power and it wound up messing up and I had to send it back three times. They finally sent me a new one after the third time. It was the same issue. Still, Purchasing Power works good. I can get things and not have to worry about paying it all at once. I can pay it over time.

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    Purchasing Power
    Response from Purchasing Power

    Thank you so much, Iran, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.

    Kind regards,

    Purchasing Power, LLC

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    Purchasing Power Company Information

    Company Name:
    Purchasing Power
    Company Type:
    Private
    Year Founded:
    2001
    Address:
    1349 W. Peachtree St. NW, #1100
    City:
    Atlanta
    State/Province:
    GA
    Postal Code:
    30309
    Country:
    United States
    Website:
    www.purchasingpower.com