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MyLife first tells us we have bad items in our report, then offers 3-day trial for $1.00 which converts to an annual subscription if not cancelled. Problem is MyLife intentionally makes it really difficult to cancel. A fake, scam company Really should be totally illegal.
I was drawn to me My Life site because I was interested in background on an arrested criminal in our area. After clicking through and waiting 10 minutes or so for the site to presumably be gathering all this information that exists for this individual, all the while giving me hope that this and that and the other was found, at the end of all that it required me to sign up in order to get the report. I signed up for the $1 for 3 days service, and expected the report to be sent to me or made available to be online immediately after sign up was completed. No such thing happened! And when I put the same name in after being signed into the site, the report came back very quickly indicating no information could be found. Pure scam!
That was yesterday. I then searched the internet for reviews, and found the reviews on this ConsumerAffairs site. Many of you have talked about getting billed after the 3 days even though you had requested your account be deactivated. I also tried to deactivate my account after reading those reviews. you can't do it online -- it makes you think you can, but ultimately it says call a number to deactivate.
Having read your reviews, I took a different approach. First, I froze my credit card account to protect myself against what your reviews say has happened to you. Then after thinking about it for a while, I wondered if my life would keep trying to bill me even two or three weeks down the road, after I'm probably will have unfrozen my credit card account. So I decided the safest thing was to report my credit card lost or stolen and just get a new credit card. That's what I've done, even though now I've got a bunch of work to update the new credit card to all of my automatic bill pay creditors.
Also, rather than call the my life phone number to ask them to deactivate my account, I sent an email to their membership email address, and said that I'm sending this email so that I can give it to my attorney if they do not honor my request to deactivate or delete if possible my account. I received an email response this morning from a person named "Jo A." in their membership department saying my profile has been deleted, and I will be able to verify that by attempting to log in after 24 hours. I'll give that a try and see what happens.
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They intentionally publish incorrect information about you, in order to get you to pay money to change it. I have unsubscribed and yet they keep emailing me. They were exposed as a scam years ago, so they should be shut down.
Checked on another person I am related to false information, untrue information, wrong information then was charged twice!! This site should be shut down for the worst fact checks on a person background and anything else related to people check.
I literally just got off the phone with their CS Department. After five phone calls, I finally received the e-mail I had been asking for, a confirmation letter stating that my account had been cancelled. I called their customer service department shortly after I subscribed as I was billed for the year and not on a monthly basis. Their ploys to keep your money are obvious and childish. They told me on the first call that I would receive an email stating my membership was cancelled. I received received an email, two in fact, for advertisements. I called them again and was put on hold for 25 minutes with really aggravating music and was then told, again, an email would be sent.
After I looked into my online banking app, I seen that the charge for $119.40 was no longer pending and had been charged to the account. After I had calmed down, I made another phone call. This was much of the same drama as before. On my 4th phone call, I was given a name that would show up in my email stating that the account was canceled. I was also informed that because I had not actually asked for a refund, that they wouldn't be refunding my money. That was quite crafty. Finally after the 5th call stating that I was not going to get off the phone until an email was sent to me confirming cancellation and a refund, I received what I had been asking for for 3 days. Do not, I repeat, do not fall for their tactics. They are scammers and trying to get your money back out of them is a long process.
My identity was stolen and the police brought to my attention that all my personal information was posted on Mylife.com (last 4 of my SSN, mother's maiden name, etc)..quick Google search. I called and emailed them to take it down and they refer me to "FAQ18" which is what type of payment they accept. Turns out you have to pay for a membership to remove or edit your information. The link has photos of me, my family, my dog, my house. they have set me up to be victimized by thieves, criminals, burglars and who knows what else. They continue to remove my information unless I pay them.
Back in October, I signed up for the 3 day $1.00 trial, and within that HOUR I cancelled everything possible on my account. Today, May 1st, I received a $59.95 charge on my account. I called customer service, stayed on hold for over 30 minutes, told the representative my issue, and only for him to disappear? The line did not even hang up, he just stopped talking to me. I am currently on hold AGAIN, and I e-mailed them as well. This is most definitely a scam, and they have been sued before for this as well. I am hoping to get my money back, which they took without authorization and permission. This is especially terrifying given that we are in a pandemic, and they are just taking money for no reason.
I went and checked it out, I applied for the 3 day membership to try it out for $1. After submitting the form I received a response from my Bank as I have alerts set up on my account that $83.45 was being processed by My Life. I imediately called MyLife and the representative said, "No sir you must have clicked the year membership and therefore are being charged for 1 year." I assured them that I had not selected a 1 year membership and in fact selected the 3 day $1 button.
I want my money back. They wanted to argue with me on what I selected and then finally said they would process a refund. They gave me a case number and I then waited. The following day my bank is charge .83 for a foreign transaction and I call the bank and it is my life foreign transaction fee out of England. Since I have a visa number they charge a foreign transaction fee. Now this is most odd since Mylife shows they are headquartered in LosAngeles. I called back and they inform me that it will take 3 -5 business days from today to get my money back. Hmm that is odd too since we live in the electronic age and it was pulled in 3/10 of a second from my account. So far no refund has shown as even being attempted. Do yourself a favor and not use this service. It is a foreign front company and not representing themselves accurately. They will scam you out of a 1 year membership then hit you with foreign transaction fees.
First, they are combining my records with a person who has a very somebody with a similar name. 2nd) It's not, "Right" to report an X-Step mother, who I've not seen for 30 years, since she cheated on, & divorced my father, as my Associate, or to report an X-Wife, who I've not seen in 16 years, after 8 years in family court, & 2 years in Bankruptcy for an 11-month marriage where she wanted $70,000 for 11-month marriage, as my Associates.
It's not right for MyLife to report Dead people, who I've not seen for 15 years, as my associates. It's not right for MyLife to include these above mentioned people as my associates, & lower my Reputation Score because of their Criminal Records. I have nothing to do with them or there criminal records. It's not right for MyLife to Lower my Reputation score because, neighboring people, (who I do Not know) living within 2-blocks of my house.It's, not "Right" for MyLife to report count Court Records against me when I was found innocent, & were only the result of my X-wife's manipulations of the police. They are the villains. My son, my current wife of 21-years, & I are the victims. Now, MyLife is reporting my reputation score as questionable, when
I did my best to save my son and get our family away from those bad people.
My Court records are only a product of my X-wife’s manipulations, and false accusations to the police. Sadly, arrests are not taken off of your records, when proven innocent. It only says dismissed. But, MyLife is counting it against my Reputation score. My Bankruptcy, only happened after my X-wife dragged me through court for 8 years, & had her friends, kick in the back door, rob my house, and damage my cars, after the judge told her she would not be getting spousal maintenance, nor $70,000 for an 11 month marriage, when my total property value was $30,000.
Also, my score decreased, every time, I tried to correct the entries, of these people off of my profile, (which the site says is free). How is that fair or "Right." My Reputation score even went down when I Emailed them. Asking for then to correct or remove the Info. MyLife originally reported my Reputation Score as 2.68-(Green). It Lowered to 1.8-(orange) after I tried to remove the above mentioned people as my associated-(Which the website says you can do for Free). I wanted to try to fix this & I also did not want my personal Info displayed on the website. So, I payed $1.00 for a 3-day Trial Membership. I turned off my personal Info, address & correct some Court records that are not mine-(which the website says you can do).
Now, they Billed my credit card $100, without my permission and my Reputation score is Now 0.56-(Red). So, as you can see, My TRUE records did NOT change. But, the WebSite Reputation score Lowered to the point of a Career Criminal, just for turning off my personal info, & trying to correct False Info. I am taking Screen shots of this, and I will be reporting this.Please, MyLife, If you can not report these things correctly, than, stop hurting good people, who have already been hurt by other, people, who really are bad.
It's like saying the Jewish people who survived the death camps have a questionable or borderline bad reputation, because they have different addresses, Bankruptcy, poor credit, & associate with people who have a record. So, I request MyLife, to remove all of my information from their website and all other website they have any info sharing, or affiliation with.
I went to their website and checked my name. I only saw the little bit of information the show you before paying to see everything. The only thing that was correct was my name. Where they say I live is inaccurate. I never lived in that city. They listed 4-5 aquaintances. I have no clue who any of them are. Don't know them. Never knew them. They sure don't get even a little correct. Save your money. False information.
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