MyLife

I asked for a background search on *** ******. So I watched the website spin for about five minutes, gave up my name because they asked, gave up credit card. Then their website said, "We are currently unable to retrieve the Background Report you requested. Please wait 30 minutes and try again. Should the Background Report continue to be unavailable, please call MyLife Customer Care at 888-704-1900 for assistance. We apologize for the inconvenience this may have caused." So I called that number. It said "send an email, click." On the positive side, I said 9.95 for one report and that's all they charged. They shouldn't have charged at all if they can't produce the report.

I just paid $9.95 for absolutely nothing. I could have accessed the same information for free. This company is clearly a complete scam. It never ceases to amaze me how many disgusting people are out there, preying on innocent people.

I subscribed to a larger plan than I intended. I was tired at the time. The next morning I take a look at my card balance and it had $155 and some change taken off. I sent them an email explaining. A couple days later they sent me one back saying my membership had been cancelled and I wouldn't be charged any farther. I asked them to downgrade me in the first place and refund the difference. Never happened. I am on SSI and these guys are thieves!

The site is misleading and straight up false. I’ve paid for two separate packages and have a “premiums” membership that is supposed to allow you to search unlimited times but each time I search, it asks me for more money. I reached out via email voicing my concerns but have not received anything back. I am very disappointed and the reviews on their website must be fake. I hope this helps someone else who is considering throwing their money away because it will not provide the information it promises.

On 2/18 I finally relented to the barrage of emails from Mylife and purchased the 3 month selection which had to be manually renewed every 3 months. They then immediately withdrew an unauthorized 155.40. Upon seeing illegal transaction I proceeded to contact them via the customer service instructions you receive when calling the phone number associated with withdrawal, multiple times and have still not heard anything beyond automate response to emails. I wrote a review on pissedconsumer and emailed them copy. I had to go to my bank to cancel my card and get a replacement. I checked my bank statemant to see if the charges from them were on it and found a charge of 9.85 dated 1/30. That's 20 days BEFORE I decided to check out their site!!! My account information was ALREADY in THEIR system PRIOR to my purchase. Please beware.

I went on MyLife to research a address of my Deceased Father. I bought the $9.95 Month membership. I got a basic infomation. Same stuff I could find for free online. It kept popping up for a extended membership $44.95 !! I kept declining the upgrade. After about 10 mins online. I get a Card warning from my bank that Mylife is trying to charge my card $96 for 2 months service. I had to cancel my card ASAP. So I was left without a credit card till a new one came. But even after canceling my card. They kept trying to charge my card. I think the final Bank Text was they were attempting to charge like $300. It was all declined. Steer clear of this Rotten Service!!!

Mylife.com is one of the worst companies I have ever dealt with. I only wanted the 995 package. They ended up charging me $44.80 and $155.40 with no email or nothing. When I called to try and get my money back, I was sent on a roller coaster of telephone numbers.

I signed up for the $9.95 package to just check on someone. It kept asking me to upgrade, I didn't want to upgrade. I called to cancel and the lady said it was canceled and gave me a confirmation number. I looked at my bank account and they are charging the $59.85 package. I called my bank to stop payment. Hopefully it works. They will take your hard earned money in a New York second!! Warn everyone about these SCAMMERS!!!

Mylife was just recently sued into oblivion. So much so, that it can’t even afford to pay the fine. Some companies were actually using this site to make hiring decisions. Also, some lawyers were using the site to try and discredit their opposition. Thanks to the lawsuit, mylife can’t be used in a consumer reporting capacity. There is now a blurb on their site indicating that information cannot legally be used to make hiring/financial decisions.

Chose shortest subscription. Charged $155 for a YEAR. Told that I used up my year's "credits", which were never mentioned. Two more charges appeared, apparently triggered by popups. Nothing but circular talk and random details when I called customer service. Fake "supervisor" prompting agent whom I caught giving incorrect information several times.