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Overall Rating1.8 out of 5
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About MyLife

MyLife Reviews

ConsumerAffairs has collected 1,338 reviews and 469 ratings.

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Page 1 Reviews 0 - 10
Customer ServiceOnline & App

Reviewed July 4, 2023

I asked for a background search on *** ******. So I watched the website spin for about five minutes, gave up my name because they asked, gave up credit card. Then their website said, "We are currently unable to retrieve the Background Report you requested. Please wait 30 minutes and try again. Should the Background Report continue to be unavailable, please call MyLife Customer Care at 888-704-1900 for assistance. We apologize for the inconvenience this may have caused." So I called that number. It said "send an email, click." On the positive side, I said 9.95 for one report and that's all they charged. They shouldn't have charged at all if they can't produce the report.

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Sales & MarketingStaff

Reviewed June 17, 2023

I just paid $9.95 for absolutely nothing. I could have accessed the same information for free. This company is clearly a complete scam. It never ceases to amaze me how many disgusting people are out there, preying on innocent people.

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    Punctuality & Speed

    Reviewed May 12, 2023

    I subscribed to a larger plan than I intended. I was tired at the time. The next morning I take a look at my card balance and it had $155 and some change taken off. I sent them an email explaining. A couple days later they sent me one back saying my membership had been cancelled and I wouldn't be charged any farther. I asked them to downgrade me in the first place and refund the difference. Never happened. I am on SSI and these guys are thieves!

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    Customer ServiceOnline & App

    Reviewed April 27, 2023

    The site is misleading and straight up false. I’ve paid for two separate packages and have a “premiums” membership that is supposed to allow you to search unlimited times but each time I search, it asks me for more money. I reached out via email voicing my concerns but have not received anything back. I am very disappointed and the reviews on their website must be fake. I hope this helps someone else who is considering throwing their money away because it will not provide the information it promises.

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    Reviewed Feb. 22, 2023

    On 2/18 I finally relented to the barrage of emails from Mylife and purchased the 3 month selection which had to be manually renewed every 3 months. They then immediately withdrew an unauthorized 155.40. Upon seeing illegal transaction I proceeded to contact them via the customer service instructions you receive when calling the phone number associated with withdrawal, multiple times and have still not heard anything beyond automate response to emails. I wrote a review on pissedconsumer and emailed them copy. I had to go to my bank to cancel my card and get a replacement. I checked my bank statemant to see if the charges from them were on it and found a charge of 9.85 dated 1/30. That's 20 days BEFORE I decided to check out their site!!! My account information was ALREADY in THEIR system PRIOR to my purchase. Please beware.

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    Reviewed Jan. 10, 2023

    I went on MyLife to research a address of my Deceased Father. I bought the $9.95 Month membership. I got a basic infomation. Same stuff I could find for free online. It kept popping up for a extended membership $44.95 !! I kept declining the upgrade. After about 10 mins online. I get a Card warning from my bank that Mylife is trying to charge my card $96 for 2 months service. I had to cancel my card ASAP. So I was left without a credit card till a new one came. But even after canceling my card. They kept trying to charge my card. I think the final Bank Text was they were attempting to charge like $300. It was all declined. Steer clear of this Rotten Service!!!

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    Reviewed Jan. 7, 2023 is one of the worst companies I have ever dealt with. I only wanted the 995 package. They ended up charging me $44.80 and $155.40 with no email or nothing. When I called to try and get my money back, I was sent on a roller coaster of telephone numbers.

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    Customer Service

    Reviewed Sept. 19, 2022

    I signed up for the $9.95 package to just check on someone. It kept asking me to upgrade, I didn't want to upgrade. I called to cancel and the lady said it was canceled and gave me a confirmation number. I looked at my bank account and they are charging the $59.85 package. I called my bank to stop payment. Hopefully it works. They will take your hard earned money in a New York second!! Warn everyone about these SCAMMERS!!!

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    Reviewed July 30, 2022

    Mylife was just recently sued into oblivion. So much so, that it can’t even afford to pay the fine. Some companies were actually using this site to make hiring decisions. Also, some lawyers were using the site to try and discredit their opposition. Thanks to the lawsuit, mylife can’t be used in a consumer reporting capacity. There is now a blurb on their site indicating that information cannot legally be used to make hiring/financial decisions.

    One of the biggest issues with is that anyone can leave a positive or negative remark anonymously. Someone might not even know who you are, and can leave a negative review without using their name or even a summary as to why they don’t like you. If this happens, you have to pay in order to either have the profile locked or the anonymous review removed.

    Speaking of reviews on, the Ceo of is Jeffrey Paul Tinsley 48 of Los Angeles California. I think that everyone should leave a review for Mr. Tinsley so that he knows exactly how people feel about him as a person for creating He currently enjoys an excellent social score. I have provided the direct link for anyone that chooses to leave a review. In case, the link is removed, just go to mylife and search for his information. You can do this absolutely free. No credit card number or even subscription is required.

    This site is definitely playing in people’s fears. There is a bright-side to all of this. You can very easily have your name removed from their site. Send them an email to: and let them know to remove you from their website. If you are dead-set on having your information removed from their site, let them know that you are fully prepared to hire a consumer protection lawyer if you have to. Make sure to include every variation of your name that you have found. When I went through the removal process, there were 6 different variations of my name and I have only gone by one of the names they had on their site. Companies like this shouldn’t even be allowed to exist, but it does. So, stand up for yourself and be prepared to use all legal remedies available to you.

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    Customer ServiceStaff

    Reviewed June 10, 2022

    Chose shortest subscription. Charged $155 for a YEAR. Told that I used up my year's "credits", which were never mentioned. Two more charges appeared, apparently triggered by popups. Nothing but circular talk and random details when I called customer service. Fake "supervisor" prompting agent whom I caught giving incorrect information several times.

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