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As others have said, this is a scam. It has my address from 2007, and says I have a criminal history and a “score” of 1.7. All the listed family members are nobody I’ve heard of. Avoid these types of sites.
I signed up for the $1 three day trial. I looked at the worthless and incorrect information, and then cancelled the trial, which they make exceptionally difficult. But the website did display a page that said my subscription was cancelled. Then, three days later I was charged $55. I called customer service immediately and was repeatedly lied to by their representative. He then called me a list saying that if I had actually cancelled the subscription that it would have displayed a confirmation number, and without it there was nothing he could do. I did ended up using a curse word, and he threatened to hang up me...it was the word **. (I just wanted to clarify that it was not directed at the rep.) I repeated my point that this was a unauthorized charge and would be contesting it with my card company immediately after hanging up.
At this point the representative says he can authorise a downgrade in my subscription service. They would refund me a little more than half of the charge, but I would still be getting charged $19.95 or $24.95, I can't recall exactly. Since I wanted at least the $30 back or whatever I said that was better than nothing, and to go ahead and process that. Gave me a cancellation confirmation number and told me I should have an email in 5 minutes. I asked if his name or employee number would be present in that email because I was filing a Better Business Bureau report and I wanted to give them accurate information on who I spoke with.
It was at this point that he said "he had just been authorized to go ahead and process my full refund and cancel my subscription". Interesting how it authorized within seconds, not even long enough for him to explain the situation to a supervisor or make a special request. He said the refund would process in 3 to 5 days but it all depended on my bank. I did get a confirmation email that said they would be refunding me the entire amount, but that remains to be seen. Don't fall for their one-day trial, the information they provide is inaccurate at best, and the "score" is worthless in reality. If you really want some information use one of the well known services that provide a one-time fee for the information not a subscription plan. This is an outright fraud. They just want to steal your money.
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Mylife,'s profile had me associated with people I never heard of and listed me as having lived in places in which I have never been. My reputation was declared to be poor--10% below the national average! The site proclaimed that I have a court record (divorce court maybe??). And of course most people reading that wouldn't pay the fee to see the purported record, so might imagine anything! I'm a poor widow existing on SS and a pension, with only a mortgaged house and junker car as equity, yet was alleged to be worth $250,000--$500,000 with an annual income of from 70 to 79 thou! (I wish!).
Even public info about my property was screwed up! The accompanying photos were of people and a dog I've never seen. When I called the company, the rep gave me the mandatory spiel about paying to have other websites' info removed. Why would anyone trust Mylife?! I told the girl that I don't care if accurate info about me is posted online. I was promised that my profile would be removed in a few days. We'll see.
Do not put much faith in the information provided by this website. I have found that their "reputation" score is based upon much false information. For instance, my family profile lists people I'm not even remotely related to and don't even know. Next, mylife.com lists previous known residences. Again, information is incorrect. Although mylife.com has a disclaimer that its information cannot be used for certain activities, there is no way that mylife.com can legally make or enforce that promise. Here's their disclaimer:
"You can use MyLife.com® as a valuable resource to learn about anyone you meet online, especially on dating sites and in online marketplaces, to help prevent becoming the victim of fraud, or worse. You can search to find information on anyone. Information on MyLife may NOT be used for employment, credit, housing or any transactions where the Fair Credit Reporting Act is involved. Use MyLife.com® to connect with old friends, family members, colleagues, classmates, and others through a simple search. And search for yourself to see what people finds about you online."
Mylife.com information has been used by a person in my HOA community to ruin my reputation including my attempt to run as a Director of the HOA association that we both live in based upon quite a bit of false information; false information that has publicly turned a number of people against me without ever meeting me or getting to know me and that information has been shared on a public forum known as Nextdoor.com so that my competitor candidates would gain community support.
As far as I'm concerned, Mylife.com needs to make sure what they are offering as true and correct information is just that. Mylife.com false information has ruined my life in a community I had hoped to live in until I die, but due to mylife.com's false, negative information, it appears that I'm going to have to move just to stop the public and personal harassment I have been subjected to even after obtaining a temporary restraining order against the individual spreading the mylife.com information.
This company is publishing fraud information.. There is another women 4 years older than me with the same first and last name. We live in the same city right now. This company is stating her information and mine is the same. It says I have a long list of traffic crimes and I have never had a ticket my entire life. I contacted them to remove my information several times and they won't comply..
Full of lies and half truths. Got on a chat with the public relations person, Paublo. He said they got their information for 35+ other public sites and if I signed up they would help me clear up the discrepancies in these sites. I asked them to remove my information from their site and I got the reply "Can I help you with anything else?" IMHO they are blood sucking scum who make up sensationalism to sell information. My report was full of lies about court rulings against me. I am a retired CPA. I would not have been able to be a CPA if any of that was true.
This site states that I have a criminal record - a complete lie. They should be shut down. I believe they are trying to scare people into buying a subscription to remove information about themselves that is not true. Instead I called their 800 number and explained that I would have my attorney contact them regarding the slanderous information they published about me to the public without my permission, and Voila! - they removed my profile from their system.
One day, I look up the balance on my fiance's SSDI DIRECT EXPRESS CARD. I had NUMEROUS transactions from MyLife. I immediately start calling without success so, being stubborn, The EMAIL BATTLE BEGAN REGARDING FRAUD, REIMBURSMENT AND LACK OF PROFESSIONALISM. That started in January of 2021. Today, June 3, 2021, I go into MY PERSONAL EMAIL... LOL OMG IT'S NOT FUNNY, I have a renewal notice for myself from MyLife saying I need to do nothing, they will automatically renew my subscription! I am so beside myself, here I am. If there is anyone, out there on this ConsumerAffairs page that can guide me to a outstanding attorney to sue this company please.... Email me, find me on FB anything. I refuse to let these ignorant, unprofessional, money hungry jerks win. No way, not now, not by me! Thank you for reading. Penny **. Maine.
They keep taking unauthorized payments out of my checking account even though I cancelled my subscription. To top it all off, I'm not even getting the premium service in exchange! They just took another 44.95 for 3 months of future service I won't be getting! I'm sure it's perfectly legal in today's world. They NEED TO BE SHUT DOWN IMMEDIATELY!!!
I signed up to do a background check on a date. To see how accurate the information was, I ran a few friends and relatives. Most of their information was incorrect, except for things you can find online such as employer or address. If you know how to use LinkedIn or the phone book, you can do this. One said a cousin had a criminal record (it turned out to be a speeding ticket). It said my date was married (he is not). I cancelled the "free" trial and took a screenshot. I'm sure you can guess what happened next; I was charged for "renewing" my monthly subscription. So I called the customer service line, armed with my cancellation screenshot and email confirmation that I had cancelled. They said I had done "too many" searches, and that the "free" trial is only for one search. Lesson learned.
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