MyLife Reviews

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About MyLife

MyLife operates an online platform for managing personal information and reputation, allowing people to track and improve how they are perceived online. The service allows users to monitor personal data, manage online profiles and control public visibility.

Pros
  • Access to valuable information
  • Quick search results
  • Potential for reconnecting with others
Cons
  • Unexpected charges
  • Difficulties in account management
  • Poor customer service response

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MyLife Reviews

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    • 4,773,172 reviews on ConsumerAffairs are verified.
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    How do I know I can trust these reviews about MyLife?
    • 4,773,172 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Contract & TermsPrice

    Reviewed Nov. 1, 2025

    I paid for 3 days of premium service to see about housemates in a boarding house. Supposed to have unlimited use, but it tries to charge me for every profile.

    There is no receipt because Mylife.com did not give a receipt.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedTimeliness

    Reviewed Oct. 27, 2025

    The first red flag should have been the CC immediately declined the charges. I called the CC company and asked if this was a fraudulent company, they would not say, but I told them I was authorizing the charges as it is for a trial membership I could cancel within three days. The charges cleared for an amount under three bucks. I reviewed the site and after searching and finding incorrect information on myself and people I knew decided I did not want to spend further funds on something this bad. The next day I proceeded to attempt to cancel the three day trial and I could not find the cancellation prompts. I went to the use agreements page placed it on read aloud and listened for how to cancel. It Is not clear, intentionally. I choose two options and clicked on them and hopefully this will stop the subscription.

    I do believe this is a scam company and the scam is getting you to sign up for a subscription and making it all but impossible to cancel and impossible to contact them. The information you get from the other sites are the same but what makes them better is the ability to cancel the subscription and know it will end. I later checked customer reviews and realized this will be a fight to end the subscription even taking screenshots of my actions I have a bad feeling. I wish I could give a negative star.

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      Customer ServicePricePunctuality & SpeedStaffLoan Process

      Reviewed Sept. 19, 2025

      I went onto MyLife due to I needed a background check on a person. Went thru the process. At the end of the process, they said, "Check back later. Report not ready." When I checked back they didn't have me in the system, they had my name under a 93yr old person out of NJ. But they sure charged my card. When I tried to call them, they direct you to an e-mail. Bogus and never would never recommend or use again.

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      Reviewed Sept. 5, 2025

      This all started with a dollar for three days trial and then I tried to cancel in the first day and it sent me to a site that I had to pay to cancel. I had found another website to send them an email and I told them that I did not want it and to take me off Their list. Well I was billed 2995. I recently called my bank and told him that I dispute their charge. I never agreed to pay 2995 and so I’m in the dispute process right now. Do not use this company. They just start after your money.

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      Customer ServiceSales & MarketingStaff

      Reviewed Aug. 27, 2025

      Scam scam scam. Stay away from these people. I signed up for the $1.00 3-day thing. By the way, the information that I looked up for the one person was bogus. I had my bank reverse the charges a month later, they charged me back $155 again!!! I’ve sent 15 emails to these people and have not gotten a response.

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      Sales & MarketingStaff

      Reviewed Aug. 21, 2025

      This site was unable to give me any information I was searching for, then overcharged me! It was supposed to only be 1.00 for 3 day trial, what a scam! Absolutely horrible, you guys have nerve charging people for a site that malfunctions from the left to the right! Not a happy customer, now I've got a try and track down someone's help to cancel this awful trial!

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      Reviewed July 18, 2025

      Today I was charged $29.95 for a membership I never signed up for. I had seen my information on their site and sent them a request to remove my information and delete my profile. Weeks later I am charged for a membership I never agreed to. Scam and very deceiving website.

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      Refunds & Payouts

      Reviewed July 18, 2025

      As others have stated, I signed up for the $1.00 charge and was then unexpectedly charged $29.95 after canceling the day I signed up. Attempting to get my money back. Will notify my bank to report the fraudulent charge.

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      Customer ServicePrice

      Reviewed June 27, 2025

      I received charges on my credit card that I did not agree to. The $1.00 first time charge went to $29.95 and another charge for $ 58.00 was not explained. When I called I got a bot who only gave me an email address to reply to with my complaint. I filed a fraud complaint with my card bank.

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      Customer ServicePriceOnline & AppStaff

      Reviewed June 1, 2025

      Don’t do business with these clowns. I signed up for the $1 3-day trial a few months ago. I canceled my trial membership the same day, as it couldn’t provide the information I needed. After the 3 days, MyLife.com attempted to charge my bank account the full monthly amount. I emailed their “support” team and received a generic response that was probably from a mail bot, indicating that my account had been successfully closed.

      The following month, I received a notification from my bank that they had tried to charge me yet again. Another email to their support team was sent, and a reply (identical to the one I received the previous month) was received. Again they indicated that they had found the account associated with my email address, and had closed it.

      Sure enough, the first of May rolled around, and another attempted charge to my bank account. I created a new email address, which was (obviously) not associated with my account, and sent another email. The reply I received caused me a great deal of concern…they informed me that they had found the account associated with my email, confirmed the dates of my trial account (I provided no information that would have allowed them to verify when I had signed up), and indicated that my account had been closed, and no further charges would be made. My request to be contacted by a supervisor was completely ignored.

      It’s the first of the month again, and again they have attempted to charge my bank account. At this point I will be contacting the Better Business Bureau, and whatever consumer protection agency will be willing to listen.

      Please beware, this company is unscrupulous, their business practices are shadier than a snake's belly, and they openly lie to their customers. It is impossible to close your account through their website, and emailing their support team is equally fruitless. There are much better options available to consumers, and this company should face legal action and/or massive fines.

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      MyLife Company Information

      Company Name:
      MyLife
      Website:
      www.mylife.com