BeenVerified Reviews

My experience while using Verified has been absolutely amazing. Without the help from the service I would have not been able to find any information close to what I was looking for. So let's back it up just slightly about 4 to 5 months ago I picked up an incredible classic hot rod from a gentleman in his late '80s. Unfortunately the man had left and nobody was able to get a hold of him or find him or anything. The old phone number that was tied to the vehicle was no longer in service so I didn't have much to go on unfortunately however, I tried doing back then searches and things like that but because the vehicle is and it's '50s, the vehicle is unfortunately way too old to do a VIN check to find the original owner. So using your services I was able to find the person that I was looking for.

I signed up for what I thought was a 7 day membership for a dollar. On day 9, there was a charge for nearly $30 on my Amex account. Apparently, it was a 7 day trial that would result in recurring monthly charges if not canceled. I contacted customer service and explained my mistake and they graciously canceled the transaction and refunded me the full amount. Many companies wouldn’t have been as accommodating with fixing my error so I feel it is important to acknowledge their exemplary service.

Used the free trial for locating addresses for some relatives. When I realized I was charged for a month and didn’t need anything further from the website, I cancelled the account and obtained a refund. The company is very helpful, professional and great customer service and support! The website was easy to use, and gave me all the information that I needed but being an older person I just don’t have a big need for the service. If I ever wanted any more information, I would not hesitate to sign up again.

Been Verified is a reliable service that is easy to navigate. If you are in need of finding a person, business, address, phone number, email address, etc. I have found it to be very valuable. It has been a time savior that has improved my productivity. Before I retired it was a tool I used daily in my business and subsequently was profitable beyond belief. I recommend Been Verified to all who have the need.

Jive provided EXCELLENT CUSTOMER SERVICE. I provided minimal information and he was patient and able to resolve my issues Jive provided information and was very professional, I am not computer savvy and was slow in providing the necessary information, Jive was patient and walked me through the process, he was even able to explain the charges on my bank account.

Customer service was outstanding until this person is passionate about what they do. He exhausted all options available in order to get me to keep my account, but unfortunately, I don’t use it enough to justify it cancellations, quick and easy, very professional. If I ever need a software such as this one in the future, most definitely will be choosing BeenVerified, these guys are awesome.

Ordered a 1.00 search. Denied any subscription and even cancelled their attempt to bill me later. They did bill me anyway, even though I clearly denied it, nor did I use it. But boom, 29 days later, they billed me. The day they deducted the service, I emailed and asked for a refund and advised of the issue. Oh, they emailed back acknowledging the cancellation (they bill in advance), but never acknowledged a refund and advised. 48 hours later, crickets. 72 hours later, reminding them, still crickets. Scam billing. Unethical. I will remind them every day. I want my money back. Unprofessional billing and horrible customer service. Never give them your bankcard. Pay prepaid, I should have done so.

Customer Service was excellent, took care of my request right away. I sent a request and it was taken care of by the next day. I was very happy with the time frame to have this taken care of. At first, she could'nt find that correct account and with some digging, she finally found it and took care of it right away. Thank You.

I ran into an issue with billing and reached out in regards to the payment issue and am glad to report whoever I was in contact with fixed my issue. Was extremely helpful. Fantastic and quick service. Thank you kindly to the team that makes this site run and operate.

In this day and age of online dating, you can't be too careful. I take every precaution I can before I meet someone new, so sometimes I verify the person's identity through Been Verified. Most times I have been reassured that the person is who he says he is, but one time he turned out to be a fraud. Been Verified is a great resource that I have recommended to several people.