BeenVerified

Your site says free then you waste 15 minutes of my time and tell me the report is $22. $22 is not free. Free means no charge. Your company not right by doing this. This bad business. How can expect to start a business relationship when you start with a lie. I just opened a business in which I am going to have over 150 employees within six months and wanted a reliable company to do background checks. Tell me one reason why I should choose your company and be truthful not misleading please.

I recently did a google search for some information and found something that took me to BeenVerified. I did the report but decided not to spend the money for a subscription. I received an e-mail for a free 5 day trial and went ahead. I did not read the e-mail closely and assumed the trial would end automatically. I received an e-mail receipt from PayPal showing the new monthly subscription. I immediately e-mailed BeenVerified customer support asking to cancel my account and refund my money. Within minutes, I had an e-mail saying my account had been cancelled and would not be charged further. I then received an e-mail from PayPal that my money had been refunded. I am impressed by their quick response and integrity. While I do not anticipate doing this type of research in the future, if I do, I will use BeenVerified again without hesitation. Thank you BeenVerified Customer Support.

This company acts as if they are building this incredible an incredible report for you. The entire process takes about 15 minutes of your time. Their site says "Search Any Name for Free! Billions of records at your fingertips. Just download our app." However when you perform a search and then answer several questions, and then watch as it builds and builds, you are sent to a page with all of the information asterisked out. You are then told that you have to pay $22 to view the information.

I did a five day trial for 1$. I cancelled my account and they continued to take 25.47$ a month for two years. When I finally noticed I immediately called them. Customer service refunded me about 100$. Said she could only go back four months. She said that she could see where I had cancelled and she would put in a ticket to get the rest of my money. She said they would respond in about 48 hours. After a month of the run around and about eight tickets turned in with absolutely no response. I called back and demanded to talk to a supervisor. He told me that I was SOL. There is no evidence that I cancelled my service. What about the first representative that refunded me 100$. He said she was just being nice! Suggest people don't use this poor excuse for a company and tell everyone you know that they are a ripoff. I just wonder how many people they have done that to.

Customer service is very responsive and personalized! Very easy to work with. I even contacted them on a Sunday and they responded within a few moments. I’m amazed at the Information that is available on people, and pleased that they make privacy a priority when I reached out to them.

This website is a total lie and scam from the beginning to end. I was looking for some background information with the judgment & liens option (I thought I will get this based on the main website page) and decided to fork the $22.86 (discounted) for unlimited reports for one month. Ran the report, and the picture that came with the report was somebody else (for a second I thought I typed the wrong name); most of the information was outdated and most even wrong. Nothing about the judgment & liens - for that they want another $15 found on a button called "premium information" not in the report you just ran under "Criminal & Civil" as one might think. OK, since I am already in this, I fork another $15 and get the information.

Recently, I noticed charges on my CitiCard account by BEENVERIFIED.COM which I did not recognize and had no recollection of authorizing the charges. CitiCard support informed me that these charges began in May of 2016 and amounted to $586.**. Due to health issues, I did not realize that you were charging my account until now. I vaguely recall that I had some interest in locating a friend from the past and, via a search, went to your website. Since you have my card number, I obviously authorized what I thought was a very small charge for a one-time search. You have been charging my account ever since. I would never have authorized that.

The site was unable to verify the email information I was cross referencing. The dollar charge was unnecessary at that point and I can only get half the $ back because I was 1 day late in canceling the account. I’m assuming this is where they make some money. Charging people and refunding half.

This is absolutely the worst purchase I have ever made. I should have just burned 22 dollars. This site claims that they have all this information so I bought the one month 22 dollars just to find what I could have seen for free on Google and on top of it this site was worse. I found more on Google than here. BeenVerified didn't even show my age.

I am extremely disappointed with this people search website. I paid $23 for the website to tell me the exact same thing I can find for free! Once you pay the initial $23 for the basic search they offer a "premium search" for an additional $15 which I paid and it told me nothing else! And that $15 is only for one person! I can't use the premium for every person I want to search, no I have to pay $15 extra for each one! Are you kidding me?! Plus you only get a limited number of people you can search without being charged extra. I assumed since I was paying for a month I could search as many people as I needed to but no. I was so angry I cancelled my subscription within 30 mins of doing it. I wish I never gave them my money. What a rip off!

This was an impulse buy, if you will. I decided to look up some old college and military friends that do not use social media (which shows a lot of sense these days). But the data I found was contradictory, out of date, and much of it was just plain wrong. Since I had already paid, I did the same for myself and found that it was just as bad. And if you want to dig any deeper, they try to get you to buy a 'Premium' package, a little detail they avoid telling you upfront. Besides, if an old friend has had legal troubles is that really something I need to know in any detail? And then, adding to the mess, when I hit ten profiles the ability to search any further just stopped. I ran the search on an 11th person and though the page said it was being delivered nothing happened. I ran it again and had the same result.

I get a lot of phone calls for someone I don't know. For some reason, BeenVerified has my phone number--a number I've had for more than 15 years--associated with another person. I get creepy calls, telemarketing calls, and tons of wrong numbers for this person. No other background site has my number associated with this other individual... I've checked. I called today and was rudely informed that there's nothing I can do to have them fix the record. I can't opt the person out. I don't know the person. I'm stuck because these guys are shady. They act like their service is just magically pulling from public records.

I did not pay for the service; I only want to remove my info from their site. I went through their online process, which includes giving them an email address. They are supposed to send a verification email back that I want my info removed. No verification email was ever sent back to me though. When I tried to do it again, it says that an email was sent out, etc. When I called them, I was told that I am the only one who can remove my info via the opt out process that did not work and that I cannot do it again! So my info can never be removed, because of their ridiculous Catch-22.

Do not waste your money! This is a rip off a total scam. All the information they charged for was old and out of date or untrue stuff, you can find for free on the internet. It took three tries to cancel the membership. One 20 minute phone call and two emails and you will not receive a refund. Do let the ads get you.

My wife and I have been flooded with emails from Been Verified. The information is far from accuracy. We’ve deleted the false information from our LifeLock account. And Been Verified seems to delete the information and anyone can start another account within hours. My wife and I are really thinking about hiring a lawyer about this company.

I discovered unauthorized charges on my credit card after using the service for what I believed was one-time (not a subscription). When I called, I was told I cancelled but there was a "re-subscription". The representative told me they would cancel it for the future but was unable to provide details as to how or when I approved any type of subscription. They did not quickly offer to refund the charges; I had to insist and then they only agreed to reverse the four most recent charges while their support team will have to look into reversing the older 3 charges.

The background check from BeenVerified is useless. I checked my own background. BeenVerified has address I never lived at. They have relatives and associates mixed up. E-mails are duplicated and ones they did not include my CA. state licenses (PI & TVS). Totally useless background check.

They are trying to charge me again after paying for a month service, I'm suppose to be able to do background checks free for a month, why do they keep trying to charge me again, and information on background checks are not up to date like they say they are.

I signed up for a month to try and investigate a shady individual. Nothing came up, which surprised me. To see what type of information might appear in a report, I ran a different individual who I know has a lengthy criminal record which includes domestic battery and several DWI's. Again, nothing came up on this individual either. I am able to obtain the information on the second individual by searching the FREE court records. Then BeenVerified wants to charge more money to get "premium information". And they charge to get the info in pdf format. Total rip-off. Can get all the info BeenVerified charges you for at NO cost.

When I signed up for BeenVerified I signed up for a 1 month membership. They continued to bill me for 4 more months before I caught it. I called them, was on hold for over 20 mins before I spoke with a customer service rep, who told me I signed up for an auto bill monthly of $22.86. I had 2 option when I signed up, a 1 month membership or 3 month membership, nowhere did it say auto renew or auto bill. Refused to refund the additional 4 months. Paid through PayPal, have not yet contacted them. This service was 1st of all, not worth the initial amount as the only information it supplied I already had and secondly shady billing practices, very unhappy with this company. Would never recommend anyone use them.

The advertisement online indicated that I can find property information. I input the address and it says report will be sent to my mailbox. I hit complete, then get a screen to sign up for service. So I sign up for service, search the same property and get a message that indicated no information found. STRAIGHT SCAM.

I was so excited when I enrolled in a subscription with BeenVerified. Started with a control search on myself and was pleased with the results. I even got some information about my long lost relatives. Unfortunately I had a little hiccup with my membership but I just knew we could resolve this issue with a call to customer service. Mind you, it's 9pm est my way but their customer service department stays open late. (Score, all smiles). But here comes a customer service rep named Daniela (insert sadness). I had so much confidence and hope when I called in only to be met with one of the worst customer service experiences in my life. Granted my issue involved solutions that went beyond her department, but just asking her the most general questions seemed to irritate her which frustrated me.

Website is a total lie, I paid the fee and only got a few phone numbers and some useless info for background check. Do not waste your money, this site is a total scam. I should have read reviews first. Would like a full refund.