BeenVerified

After signing up for a 7-day trial membership for $1.00 with BeenVerified, I subsequently cancelled the account 5 days later to avoid a recurring monthly charge for a service I no longer needed. To my surprise, I was invoiced for the full monthly fee 1 day after my trial period expired. I called the BeenVerified Customer Service Line hoping someone could fix the issue and provide reimbursement. After a reasonable wait time of approximately 11 minutes, I spoke with Katia (Employee Number **) who works in the Customer Service Department at BeenVerified.

I’ve been an ID Theft/bank fraud victim for 8 years. The known perp has established local access on all of my devices through my ISP. She uses the Hidden Super Administrator app to change my passwords. Yesterday I signed up for an account with you to see the damage she’s done. She retaliated by changing ALL of my dozens of passwords. I called your support line for help closing the account and chatted with Aieesha (sp?). Instead of questioning my sanity, she immediately closed my account. I very seldom get to interact with someone who exhibits her level of expertise, professionalism and quick thinking/acting. She absolutely is an incredible asset to your company. I’ve already lost $302,000 to this vicious ID thief. Aiesha saved me from losing a lot more.

Due to my own error when signing up for free trial with beenverified.com, I was unable to access my account. I spent roughly three hours and several phone calls with your support team. I also spent a considerable amount of time with your chat line tech support. One of your support Representatives was able to cancel my subscription.

Several months ago I purchased a Been Verified report for the Vin number for my used car. Red flags went up when I tried to sell it to Carvana and they told me that couldn’t because apparently had been some issues with the car tile I was unaware of. BeenVerified was one of the organizations that popped up as a resource to help you with your title history. Unfortunately after I purchased the title history it was not complete & it only gave the sources of the title issues but no details. So the information I was looking for was not there.

I was getting calls telling me I owed money. I usually ignore these calls, however this time the number was provincial. It threw me off a bit, and I was concerned, so I looked for help. I found help with BeenVerified. In the process and because of my concern, I signed a subscription not really understandable what that meant or what was involved. Beenverified did help put my mind at ease, and I ignored further calls. However I had signed up for a month subscription by mistake.

Excellent service provided! Happy to get such a competent person with a great attitude. She was very knowledgeable and helpful since I had a mental lapse and did not remember signing up for this service. In this day and age it is hard to find such proficient and amiable customer service representative. I appreciate that she took the time to figure this out.

I did a search for someone who has been very difficult to locate. BV wanted me to give them money without being able to verify that they had the right person. Why would I do that? I would have to be an idiot to do that. Which I'm not, BTW.

I was hesitant to give out my c.c. Information via the internet. This company offered a free trial. I used their service, and they promptly canceled. However, they continued billing me, and I just caught this. No, I had to cancel my c.c. and am waiting for a new one. This card was linked to many automatic payments and has caused me a litany of trouble. Do not trust!

I could not be more impressed or grateful to BeenVerified. Within 24 hours of having access to your resources, I was able to make direct contact with a dear old friend with whom I had been out of touch for more than 35 Years! Amazing! It seems virtually impossible in this recounting, but it is all absolutely true. My friend and I are both quite happy to be reunited. Bravo to BeenVerified! Keep up the great work.

I was contacted by a young woman looking for her father and her father's family. I asked how she came by not only my name but my cell phone number and she said she obtained it from BeenVerified, which listed me as a possible relative of her father. I cannot fathom how my information got linked to this man, who've I been in the same building with twice in my life and have never even had a conversation with. He would not know who I am if you told him my name yet this site lists me as a potential relative. My research shows that he is a habitual felon currently in prison.