BeenVerified Reviews

BV rep patiently worked with me as we tried to retrieve all of my info that was there before my account expired. He was great and tried everything to get the info back for me. After all his efforts, I checked my email and I'd received a link to reactivate my account and in doing the link all my info was waiting for me. He never once said he couldn't help but said we'd get the issue fixed and we did. Outstanding BV account representative. Thanks.

I was stuck. I couldn't recall my password, and my Hotmail account was filled and refused to accept new messages, so I couldn't obtain a one-time link. I punched in the support telephone number, and in less than two minutes, I was speaking to a woman. She was undaunted by my predicament. She worked with me to get in, which included providing a temporary password. She stayed with me while I changed the email address on my account and set a new password. She was knowledgeable, professional, friendly, and unfailingly patient, which is very important when dealing with a Luddite such as myself who was born sometime between March 19, 1957, and March 21, 1957. You provide a great service and great support. Thank you.

I had signed up for a trial membership to be able to get information on my vehicle that I wasn't quite sure whether I was going to be able to get it. Come to find out I wasn't able to get it however the reports on here are very very very detailed! I was amazed at how much information was there on different cells that its wholesales line through its lifetime all the way up to a couple people before me probably because of title jumpers. But the gentleman whose name is janky had helped me out was very courteous, very kind, patient, understanding and all around if I could write it more than just five stars I definitely would. Solid solid experience!

After signing up for a 7-day trial membership for $1.00 with BeenVerified, I subsequently cancelled the account 5 days later to avoid a recurring monthly charge for a service I no longer needed. To my surprise, I was invoiced for the full monthly fee 1 day after my trial period expired. I called the BeenVerified Customer Service Line hoping someone could fix the issue and provide reimbursement. After a reasonable wait time of approximately 11 minutes, I spoke with Katia (Employee Number **) who works in the Customer Service Department at BeenVerified.

I’ve been an ID Theft/bank fraud victim for 8 years. The known perp has established local access on all of my devices through my ISP. She uses the Hidden Super Administrator app to change my passwords. Yesterday I signed up for an account with you to see the damage she’s done. She retaliated by changing ALL of my dozens of passwords. I called your support line for help closing the account and chatted with Aieesha (sp?). Instead of questioning my sanity, she immediately closed my account. I very seldom get to interact with someone who exhibits her level of expertise, professionalism and quick thinking/acting. She absolutely is an incredible asset to your company. I’ve already lost $302,000 to this vicious ID thief. Aiesha saved me from losing a lot more.

I needed information and I got it! Perfect for finding someone you haven't seen in a long time or information on someone that provides light on who they are. Each time I signed on, I got the information I was looking for. Shiana provided excellent customer service when I needed to cancel due to an achilles tendon injury. Off work and self-employed... Thank you.

I paid $1 for a one time use of the site. I don't know where it said that I automatically get a monthly account after 7 days, but I sure didn't see it anywhere. I used it the 1 time with no real results and never used it again. 1 month later I'm hit with a $30 withdrawal from my PayPal account. I feel like I was scammed.

I would highly recommend this site to my friends. It was easy to get the information I needed. The sign up process was easy, the reports are clean, and load very fast. It is a comprehensive analysis of the vehicle. It is great that you can search so many vehicles in a short time frame. This makes the car buying process much less stressful and provides reassurance.

My experience was great; very user-friendly and straightforward service. I also really like the fact that it was quite easy to cancel my subscription when I no longer needed it. Keep up the good work! My experience was great; very user-friendly and straightforward service. I also really like the fact that it was quite easy to cancel my subscription when I no longer needed it. Keep up the good work!

The service was able to confirm my suspicion that I was dealing with a scammer. It's unfortunate that these days more than ever we can't take people at their word. No ongoing need but I will use the service again on the future should the need arise. They seem to do what they say.