BeenVerified

Several months ago I purchased a Been Verified report for the Vin number for my used car. Red flags went up when I tried to sell it to Carvana and they told me that couldn’t because apparently had been some issues with the car tile I was unaware of. BeenVerified was one of the organizations that popped up as a resource to help you with your title history. Unfortunately after I purchased the title history it was not complete & it only gave the sources of the title issues but no details. So the information I was looking for was not there.

I was getting calls telling me I owed money. I usually ignore these calls, however this time the number was provincial. It threw me off a bit, and I was concerned, so I looked for help. I found help with BeenVerified. In the process and because of my concern, I signed a subscription not really understandable what that meant or what was involved. Beenverified did help put my mind at ease, and I ignored further calls. However I had signed up for a month subscription by mistake.

I had been searching for my brother since I was a teenager. My father had a child when he was 20 before he went to Korea. Many years later at the age of 54 I was born. My brother and my father had a falling out when he was 20. My father never heard from my brother again. Hadn't been able to find my brother all these years. After a few days with Been verified, I have been in touch with my 71 year old brother who didn't know he had a sister. I am 36. I also found my niece and nephew who are older than me. I am now meeting my brother for the first time in a week from today. Through all of this I have learned something nobody knew. I also have a sister Born to my father when he was stationed in Germany. My search continues. Haven't found anything on been verified yet to do with her. Going to search military records next. Thank you so much been verified!

I called to cancel my membership because I didn't realize I hadn't cancelled after a 7 day trial for $5. I had been dealing with lots of family health emergencies and missed it. Tiffany the billing agent was so kind and was able to help me get a refund for the month that just started. She listened, offered empathy, was clear about what she could do and was able to do so promptly. I was having a hard day and talking to her definitely helped me feel better. I would definitely trust this company if I need to do a search again. Very different than some of the companies out there that are misleading, give you the runaround and have poor customer service. As someone in customer service it is so nice to be on the receiving end of great service. Thank you again Tiffany. [It was clearly stated that after the 7 days it would be 26.89 a month for unlimited searches for my credit, for people, background checks and all kinds of searches.]

I have used one gmail account for years, and used the same address in many other accounts. I was unable to login to the gmail account including using the services of gmail. They closed the account last year and continue to be unable to access some of these since communications from them goes to the dead gmail account. Somehow I was directed to your site and worked with Leondra yesterday. He did a full scan but this didn’t solve my problem. He was very skilled, patient and polite and I wanted to give him a good review. My problem with BeenVerified is that searching for help to access the gmail account, I finally learned that using BeenVerified was no help. If there IS some way I’d like to hear about it. Thank you for your consideration!

This is a good service but I only need it occasionally. I did not need to subscribe so I used it and then cancelled to stop the reoccurring monthly billing. Cancellation is easy, and if you forget to cancel before another billing you can cancel and get a refund with little effort.

Was very helpful and knowledgeable. Really took the time to get things right the first time. Would highly recommend your services to others. The fast response has been just what I needed. Please let my customer service rep know how much I appreciate the top-notch service.

My experience with the app and the information provided was excellent. Customer service people are great. I feel that this is a reputable site and I'll be back again. The information is accurate and detailed and it was consistently good.

My customer service rep was extremely helpful, attentive and communicative. Unlike other customer service departments, he did not waste time explaining things and avoided my primary reason for contacting him. Please ensure that this representative is recognized in front of his or her peers. Additionally, do not make customers write more than what they need to to get a review in. I appreciate your service.

Okay, 1st off, I was pretty upset when I called. Luckily I was connected to the best representative possible, Laine, and by the end of my conversation all my questions were answered and I was only upset with myself. If other companies had your level of customer service, provided by Laine, this world would be a much better place! Thank-you so very much.