BeenVerified

Thought you wouldn't be charged if you tried out their website but you need to read it carefully you will automatically get charged after your trial without ANY WARNING. They just charge your card. I wasn't impressed with the site and regret ever using it. You can get some info from other sites like LinkedIn and others. Should of come here first. I normally look for reviews first but didn't this time. Big mistake!!

I was trying to locate relatives in my same state that I lost contact with after our parents died. All the phone numbers were no longer in service. I tried to get through to Hotmail, Gmail, AOL, etc... but those links seem to be outdated also. I am very disappointed after 3+ hours of searching the info provided for $22. Most of the additional useful info costs extra, as does getting a pdf version sent to your email box. Info such as workplaces, education, etc. which could verify, if you are looking at the correct person. I would not recommend this company. I will cancel ASAP. I wish I had read the reviews for BeenVerified more closely, before not after, I tried to use this service.

I logged into this service a total of 2 times in October of 2016. I did not realize it was a monthly recurring subscription service. They have charged me over 500 dollars to date. The company informed me policy dictates they can only refund 4 months. That means I was charged over 200 dollars per log in! This is insanity. In addition I never received any emails or notices of billing after my initial "subscription". They are perfectly happy in fact overjoyed to allow people to continue paying who don't realize they even have the service. When I emailed the services department I received the same mass email they send to everyone they have taken to the cleaners.

I asked some pretty basic questions to BeenVerified in order to make a determination for our company whether their services would be exactly what we needed. Needless to say it didn't get very far as I asked about docket numbers to which their response was, "When you mention docket numbers, are you referring to criminal records?" A background reporting agency should know what a docket number is referencing. It's a scam, any good review on here is most likely fake. They pull their records from free sources on the web and package it up for a nice price for you.

To judge the accuracy of the tool, I searched myself. It had half of my addresses, potential family members, and social media wrong. And it shows I own 3 cars I have never seen before, but doesn't list a single one that I actually do. And there is nowhere to try to submit corrections. I won't be using this service again.

I just needed to use this one time. None of the information is anything I couldn’t find. Waste of money and time. I tried to cancel and now they want to charge me $37 to cancel. Ridiculous! Hoping whoever is reading this can take care of it for me.

I believe if I simply paste a copy of the feedback that I sent to Been Verified, the purpose of this message will be obvious. Here it is: Hello, Just a quick note to let you know how great my customer service was today. I called for the purpose getting a refund for an automatic monthly payment that I didn't want to happen because I intended to cancel my account. I talked to Nakeisha, who quickly and smoothly identified my account, confirmed the specific transaction and politely agreed to get my refund taken care of. This kind of professional customer service is why I would choose your company first if I ever wanted a Background checker in the future. Thanks!

Much like other reviews on here I signed up once in 3/18 for an employee background. Got little to no information I couldn't have found out in public records search. Canceled the account and as that was an OLD credit card didnt' see the next statements... They've been charging 22.86 ever since to my NEW credit card which I did not authorize. Called to complain... NO REFUNDS. Guy was a jerk. Will NEVER use their so called service again. How they can charge a different credit card (issued by same bank) without prior authorization is something I will be addressing with Bank of America.

I tried to log into my account and could not get in and come to find out that someone called in, verified my information, pretended to be me and canceled my account. PAID SUBSCRIPTION and before it had expired. I spoke with Kim and she said that Joni allowed a FAKE Person to call me and block my account at the corporate level. My email, My Credit Card, everything block. Kim told me I had to sign up for a new account and I tried. They unauthorized my personal email and credit card. WHAT THE CRAZY FRAUD THEY GOT GOING ON.

I thought I clicked on the trial offer for BeenVerified and accidentally hit the wrong button and got the subscription. I immediately called BeenVerified and spoke with a very nice lady about what had happened. She instantly refunded me my $22.00 (I believe that is how much it was, or close to it) and told me that I did not have to worry about my subscription error and that it was all taken care of. I am not one to look at my bank statement online a lot and saw I was STILL being billed the monthly fee of $9.99. I called back in November saying I was still being billed and they said they would cancel it.

I don't believe this site is real because I have tried on several occasions to start an account and the system keeps showing an Error Message of "Oops looks like something went wrong!!!" Don't waste your time by attempting to purchase a subscription. It's not a real service site!!!

I wanted the $1 trial and somehow I ended up been charged $26.89/month for 5 months (as I didn't check my PayPal account and the $26.89 charges came in monthly)!!! I called BeenVerified customer service as one could see from the account that I used it on two searches only. I only got the $ refunded for one month and ended up paying $107.56 for two searches!!! I am VERY DISAPPOINTED as IT IS BAD BUSINESS to do that to customers!!! It sure feels more like a scam than a legitimate business when one charges customers and doesn't give a refund in spite of clear evidence of the account and services not being used for almost half a year!!! I cannot recommend this business. :(:(:(

I looked up a name. Spent time while it went through the search but only at the very end does the site tell you there is a substantial charge. All other legitimate businesses post charges upfront. This is not a fair policy.

I ran a report on a new boyfriend and myself. My data had addresses that I never lived at. The cell number listed I changed 4 years ago. My boyfriend's information was also not current. The most recent address listed is one for a location he has not lived in years. The data I received I could have derived from other sources at no cost. If anyone is thinking they are always getting credible data, they would be mistaken.

Terrible! Also, invasion of privacy and I have asked several times to have my information removed because when I use the opt out option I never receive an email.??? If this company adds your information for public view, they should also be able to remove it by request via email, when their options don’t work - a common sense tactic. ??‍♀️

Information is advertised as quote “100% free”. After spending way too much time getting to the final report I need to pay a subscription to receive the information, this was a scam and false advertising.

DO NOT USE! I had this for a month and cancelled their services. I did this on-line and it never took. Because it has been months I have deleted the email that was associated with the cancellation. My fault for not paying attention to my bank account and thinking I wouldn't have issues. If you use this site and want to cancel, call! Or you will be charged. On another note, everything they "Found" I had found on-line for FREE! Very disappointed.

Terrible! I went on to find a criminal record for a creepy guy harassing my friend, and it couldn't even find his age! A google search turned up more about him than this service. Worse yet, it's a full $22 just to ACCESS the reports, so I didn't even know they didn't have the right info until it showed me reading a report for a 46 year old man who died two years ago. Greatly displeased with the quality of the service, as well as my missing money!

Where do I start. I paid $22 for the subscription and another $50 plus to unlock the premium detail. Don't fall for it. False advertisement! Could not get employment history or educational history. Not even for myself and I have a medical degree. Can't wait to call my card company and tell them I paid for a product I didn't receive.

I wanted to check that this site was legitimate and it easy. Create a fake email address that doesn’t exist (send it to yourself and it will bounce back if it doesn’t exist). Now watch the wonder of BeenVerified. Send you the results to unlock at a cost of $44.50 US the address you just created out of thin air. They will say they have an address, Criminal record, social media the lot, for a address that doesn’t exist. Just try what I said before you get caught LOL. Nice SCAM BeenVerified, well I ain’t BeenScamed LOL.

I signed up for the free trial on the BeenVerified website to assist with my family tree and other reasons. Of course, when you sign up for the free trial, you have to add a method of payment. I have tried calling the number listed on the site to cancel my account a day or 2 before the trial ended and I either got a busy signal or the phone hangs up when you think you are connected to someone. I have been charged $45 and I didn't even use the site for the entire trial period. I hope that this can be resolved soon. I refuse to keep being charged for a service I don't use nor need.

I received an email stating my report was ready. When I followed the link to see the report I had to sign up for the free trial. After signing up I was asked to start the search which I thought was already done. The search came up with nothing and I know for a fact that there is information available. They did cancel my trial after a few sales pitches, but bottom line, this company is a scam.

I tried their services & found there was a lot of inaccurate informations. I keep cancelling & yet have been charged for the last YEAR & I HAVENT BEEN USING IT. Can't reach them by phone. Tried email. $262.20 is a lot of money for something that gave me incorrect information (they have someone who died in 2016 listed as alive) the 1st time around & that was supposed to be CANCELLED LAST JANUARY! Absolutely ridiculous. DON'T DO IT!

I legit just got a whole page of nothing! Google has more info than they provided. Truly disappointed as I'm getting ready to travel on a Visa and wanted to see some information. I just praying they refund me and don't make it a hassle to cancel.

I did do research before subscribing to BeenVerified but honestly I was just thinking a background search is a background search, nothing fancy. I wish I didn't waste my money with this company. They don't have any useful information at all. I have done plenty of searches on Google but wanted something more in depth. This website is a joke! I did a background check on a old high school buddy who is now in Jail and a registered sex offender. All of his information is available through a Google search, BeenVerified didn't have anything on this person. Not even the records of him being a sex offender! No arrest or court records, nothing!

I made a one-time payment of $44.58 on the site on July 12, 2018 with hope of finding information on a lost relative, received information that I easily found on Google as well. However, unbeknownst to me they charged the same amount thru my PayPal account on October 12, 2018 and again on January 12, 2019. I became aware of the January 12th payment and contacted PayPal. I have reviewed the receipts to my original payment in July 2018 and no way did I enter into a subscription with BeenVerified. Buyer Beware! If you must purchase from them, then be on the lookout for unauthorized charges to your credit or debit card account.

I ran a background check and found out plenty of historical criminal data on my search target that I did not know about and that Google and me was unable to find. The 5-day plan for $1 is a good deal. The 12 minute and one dollar investment was a great value to me and I will do it again if the situation arises.

Chuck, Virginia. January 8, 2019. BeenVerified fits exactly my description of a scam, which is giving you nothing at a price. I tried their special $1 trial offer and that got me a subscription I didn't need and didn't want; and what little information they provided, I could have found the same on the net for free! I had to cancel my credit card to finally stop PayPal payments. PayPal should be ashamed for associating with such a scammer. For the third time in a row they did try to charge my old credit card! They'll probably try ad infinitum… Stay away as far as you can from BeenVerified.

The initial website looked like it was doing a search to identify a phone number, with several screens taking 20-30 seconds to "search" for the info, ending with one that said there was much information about the phone number. I thought it worth paying to get the info. Once I paid, it turned out there was very little info and the 'searches' were fake. Fortunately they canceled my membership on request.

I used this so called service to do a background search on a mentally ill relative, in order to help him get a job. The address they supplied was 25 years old and no other useful info was supplied. Don't use this scam service. I will try to get my money back but I won't hold my breath.