BeenVerified Reviews

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Overall Rating4.6 out of 5
See all 605 reviews

About BeenVerified Reviews

BeenVerified provides customers with access to public records without having to visit courthouses or private organizations. Using a phone number, email, address, username or vehicle identification number, customers can access a slew of information from criminal records to hidden social media profiles.

Pros & Cons


  • Unlimited reports and searches
  • Clear use guidelines
  • Easy to use


  • Business services still in development
  • Unclear pricing on single reports

Bottom Line

BeenVerified makes searching public records accessible and affordable to everyone. Services for business are coming soon, and individuals will find BeenVerified’s monthly membership and unlimited services useful.

Featured Reviews

Longs, SC

I wanted to send a big thank you!!! Because of your resources, I was able to locate my oldest sibling. My family has been searching for her for over 45 years now. We have finally ...

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Coeur D Alene, ID

We were pleased with our experience using BeenVerified and will certainly use these services again when the need arises. We found the website easy to use and the results were quic...

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What is BeenVerified and how does it work?

BeenVerified allows users to run multiple searches at an affordable price. While the ability to access private information might put some on edge, BeenVerified provides clear guidelines as to what customers can and cannot do using public records. Previous customers have used the service to verify the identity of partners from online dating websites, find their biological parents, run background checks and look for long-lost friends or relatives.

Its customer service representatives in New York City and Miami are available seven days a week to assist customers with searches or record access. BeenVerified is also developing a service for businesses that will let companies generate leads, discover customer information and find contacts on LinkedIn to grow their enterprises.

BeenVerified cost

A one-month membership with BeenVerified starts at $26.89 and includes unlimited searches for:

  • Background reports
  • Contact information
  • Phone lookups
  • Email lookups
  • Address lookups
  • Criminal records

Customers can also get a 35% savings by signing up for a three-month membership, which starts at $17.48 per month — a total of $52.44.

BeenVerified FAQ

What can I use BeenVerified for?

You can use BeenVerified to run background checks on potential dates or partners, find biological parents and verify an online buyer or seller. BeenVerified provides a full list of ways you can and cannot use their public search records on its website.

Does Beenverified notify the person you are searching?

BeenVerified searches are confidential and private. Individuals aren’t notified if you search for them.

What does my account come with?

Monthly subscriptions with BeenVerified accounts come with access to background reports and unlimited searches.

How does BeenVerified have my information?

BeenVerified gathers its information from multiple sources, including public records and databases.

Can I trust BeenVerified?

BeenVerified provides clear guidelines on how information can and cannot be used. Individuals who feel unsafe using the service can opt out and ask to not be included in searches or not have their information sold.

Is BeenVerified free?

No, BeenVerified’s services aren’t free. A one-month membership with BeenVerified starts at $26.89, but other levels of service and subscriptions are available.

Is BeenVerified legit?

Before BeenVerified, individuals would need to visit courthouses or government buildings to access information. Some public records were either barred with expensive fees or hard to find. Individuals who need easy access to information, such as verifying the identity of a date or checking the history of a neighborhood before purchasing a home, will appreciate BeenVerified’s services.

BeenVerified Reviews

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Page 1 Reviews 0 - 5
Verified purchase
Customer ServiceStaff

Reviewed Aug. 29, 2023

BV rep patiently worked with me as we tried to retrieve all of my info that was there before my account expired. He was great and tried everything to get the info back for me. After all his efforts, I checked my email and I'd received a link to reactivate my account and in doing the link all my info was waiting for me. He never once said he couldn't help but said we'd get the issue fixed and we did. Outstanding BV account representative. Thanks.

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Response from BeenVerified

Hi there Loretta,

Thank you so much for your positive feedback.

We are really glad to hear that you're enjoying our service.

Your satisfaction is our utmost priority.

If in the future you have any questions or need any help, feel free to directly contact us via email at

We will be more than happy to assist you.

Verified purchase
Customer ServiceStaff

Reviewed May 3, 2023

I was stuck. I couldn't recall my password, and my Hotmail account was filled and refused to accept new messages, so I couldn't obtain a one-time link. I punched in the support telephone number, and in less than two minutes, I was speaking to a woman. She was undaunted by my predicament. She worked with me to get in, which included providing a temporary password. She stayed with me while I changed the email address on my account and set a new password. She was knowledgeable, professional, friendly, and unfailingly patient, which is very important when dealing with a Luddite such as myself who was born sometime between March 19, 1957, and March 21, 1957. You provide a great service and great support. Thank you.

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Response from BeenVerified

Hello Jay,

Thank you for your 5-Star review! We are thrilled to hear that you received such wonderful service from our agent! We strive to ensure each customer leaves happy and satisfied after every call.

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    Verified purchase

    Reviewed Feb. 8, 2023

    I had signed up for a trial membership to be able to get information on my vehicle that I wasn't quite sure whether I was going to be able to get it. Come to find out I wasn't able to get it however the reports on here are very very very detailed! I was amazed at how much information was there on different cells that its wholesales line through its lifetime all the way up to a couple people before me probably because of title jumpers. But the gentleman whose name is janky had helped me out was very courteous, very kind, patient, understanding and all around if I could write it more than just five stars I definitely would. Solid solid experience!

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    Response from BeenVerified

    Hi Paul!

    Wow, thank you so much for such an incredible review!

    We are so glad you enjoyed our service and speaking with our Customer Care Team.

    Reviewed Dec. 5, 2022

    After signing up for a 7-day trial membership for $1.00 with BeenVerified, I subsequently cancelled the account 5 days later to avoid a recurring monthly charge for a service I no longer needed. To my surprise, I was invoiced for the full monthly fee 1 day after my trial period expired. I called the BeenVerified Customer Service Line hoping someone could fix the issue and provide reimbursement. After a reasonable wait time of approximately 11 minutes, I spoke with Katia (Employee Number **) who works in the Customer Service Department at BeenVerified.

    Katia was very courteous, patient, and knowledgeable regarding the steps necessary to address my problem and issue a refund. To my surprise, and before the call ended, I received two new messages in my email inbox. One was a "Refund and Cancellation Confirmation" message from BeenVerified (initiated by Katia) followed by a "Refund Verification" email message from my banking institution. That was certainly the quickest response and resolution to a problem I've ever received when dealing with customer support over the phone. As a provider of online marketing services myself, I truly appreciate Katia's professionalism and dedication to customer satisfaction. Thank you for a job well done!

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    Response from BeenVerified

    Hi Vernon,

    Thank you so much for your detailed 5-Star review!

    We are so glad you hear that you were assisted quickly and efficiently.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 25, 2022

    I’ve been an ID Theft/bank fraud victim for 8 years. The known perp has established local access on all of my devices through my ISP. She uses the Hidden Super Administrator app to change my passwords. Yesterday I signed up for an account with you to see the damage she’s done. She retaliated by changing ALL of my dozens of passwords. I called your support line for help closing the account and chatted with Aieesha (sp?). Instead of questioning my sanity, she immediately closed my account. I very seldom get to interact with someone who exhibits her level of expertise, professionalism and quick thinking/acting. She absolutely is an incredible asset to your company. I’ve already lost $302,000 to this vicious ID thief. Aiesha saved me from losing a lot more.

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    Response from BeenVerified

    Hi Cherie,

    Wow! We are so glad you were able to catch it.

    Our Customer Support Team is really the best, we will make sure Ayesha gets to hear your kind words!

    Verified purchase

    Reviewed Sept. 4, 2023

    I needed information and I got it! Perfect for finding someone you haven't seen in a long time or information on someone that provides light on who they are. Each time I signed on, I got the information I was looking for. Shiana provided excellent customer service when I needed to cancel due to an achilles tendon injury. Off work and self-employed... Thank you.

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    Response from BeenVerified
    Hello Jahne!

    We thank you for your 5-stars and are so glad that we have been able to assist you with our great service!

    Reviewed Aug. 28, 2023

    I paid $1 for a one time use of the site. I don't know where it said that I automatically get a monthly account after 7 days, but I sure didn't see it anywhere. I used it the 1 time with no real results and never used it again. 1 month later I'm hit with a $30 withdrawal from my PayPal account. I feel like I was scammed.

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    Response from BeenVerified

    Hi Kristin,

    Based on your review it appears that you may have signed up for our 7-day $1.00 trial. If the trial is not canceled within the 7-day period the account will automatically enroll in our monthly subscription service as outlined on the signup page. We are more than happy to resolve this matter for you and look forward to your response. If you have any questions please feel free to contact us at

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 14, 2023

    I would highly recommend this site to my friends. It was easy to get the information I needed. The sign up process was easy, the reports are clean, and load very fast. It is a comprehensive analysis of the vehicle. It is great that you can search so many vehicles in a short time frame. This makes the car buying process much less stressful and provides reassurance.

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    Response from BeenVerified

    Hi there Tyler,

    Thank you so much for taking time out of your day to leave your amazing review!

    We are so glad you are enjoying BeenVerified.

    Verified purchase

    Reviewed Aug. 3, 2023

    My experience was great; very user-friendly and straightforward service. I also really like the fact that it was quite easy to cancel my subscription when I no longer needed it. Keep up the good work! My experience was great; very user-friendly and straightforward service. I also really like the fact that it was quite easy to cancel my subscription when I no longer needed it. Keep up the good work!

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    Response from BeenVerified

    Hi Johnathen,

    Thank you for your review!

    We are so glad you are enjoying BeenVerified.

    Verified purchase

    Reviewed Aug. 3, 2023

    The service was able to confirm my suspicion that I was dealing with a scammer. It's unfortunate that these days more than ever we can't take people at their word. No ongoing need but I will use the service again on the future should the need arise. They seem to do what they say.

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    Response from BeenVerified

    Hi there James,

    Thank you so much for taking the time out and leaving your review!

    We are so glad you enjoyed BeenVerified!

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    BeenVerified Company Information

    Company Name:
    Year Founded:
    48 W 38th Street - 8th Floor
    New York
    Postal Code:
    United States