BeenVerified

I had signed up for a trial membership to be able to get information on my vehicle that I wasn't quite sure whether I was going to be able to get it. Come to find out I wasn't able to get it however the reports on here are very very very detailed! I was amazed at how much information was there on different cells that its wholesales line through its lifetime all the way up to a couple people before me probably because of title jumpers. But the gentleman whose name is janky had helped me out was very courteous, very kind, patient, understanding and all around if I could write it more than just five stars I definitely would. Solid solid experience!

After signing up for a 7-day trial membership for $1.00 with BeenVerified, I subsequently cancelled the account 5 days later to avoid a recurring monthly charge for a service I no longer needed. To my surprise, I was invoiced for the full monthly fee 1 day after my trial period expired. I called the BeenVerified Customer Service Line hoping someone could fix the issue and provide reimbursement. After a reasonable wait time of approximately 11 minutes, I spoke with Katia (Employee Number **) who works in the Customer Service Department at BeenVerified.

I’ve been an ID Theft/bank fraud victim for 8 years. The known perp has established local access on all of my devices through my ISP. She uses the Hidden Super Administrator app to change my passwords. Yesterday I signed up for an account with you to see the damage she’s done. She retaliated by changing ALL of my dozens of passwords. I called your support line for help closing the account and chatted with Aieesha (sp?). Instead of questioning my sanity, she immediately closed my account. I very seldom get to interact with someone who exhibits her level of expertise, professionalism and quick thinking/acting. She absolutely is an incredible asset to your company. I’ve already lost $302,000 to this vicious ID thief. Aiesha saved me from losing a lot more.

Due to my own error when signing up for free trial with beenverified.com, I was unable to access my account. I spent roughly three hours and several phone calls with your support team. I also spent a considerable amount of time with your chat line tech support. One of your support Representatives was able to cancel my subscription.

Several months ago I purchased a Been Verified report for the Vin number for my used car. Red flags went up when I tried to sell it to Carvana and they told me that couldn’t because apparently had been some issues with the car tile I was unaware of. BeenVerified was one of the organizations that popped up as a resource to help you with your title history. Unfortunately after I purchased the title history it was not complete & it only gave the sources of the title issues but no details. So the information I was looking for was not there.

Found this site to be accurate and quick. Great for helping when buying a used car. It also helped in car values and options. A real time saver when it comes to facts about clear titles and how many previous owners.

Very quick and helpful. I use the online chat. She was successfully able to cancel my subscription. I will recommend the services to my friends and family. If I need the services again I will be here to contact you in the future.

Great site for finding the background information on anyone you may need to look into. Whether it be used for dating, or even checking your own records the information is helpful. The information was very detailed and it made it easy to find the person that you are looking for. Great customer service as well!

I had only needed the service for one month and unaware they were going to auto bill me. When I reached out to the company they willingly cancelled my subscription and refunded the auto bill amount. GREAT SERVICE!!! I couldn’t be any happier with the service and the extremely fast customer support. Thanks again!!

I was delighted with my experience. My call was answered quickly, the rep knew his subject and was able to explain the ideas I didn’t understand. He was patient, polite and resolved my issue, once I understood it, quickly and competently. Thank you for an unusually excellent experience.