BeenVerified Reviews

Used the free trial for locating addresses for some relatives. When I realized I was charged for a month and didn’t need anything further from the website, I cancelled the account and obtained a refund. The company is very helpful, professional and great customer service and support! The website was easy to use, and gave me all the information that I needed but being an older person I just don’t have a big need for the service. If I ever wanted any more information, I would not hesitate to sign up again.

Been Verified is a reliable service that is easy to navigate. If you are in need of finding a person, business, address, phone number, email address, etc. I have found it to be very valuable. It has been a time savior that has improved my productivity. Before I retired it was a tool I used daily in my business and subsequently was profitable beyond belief. I recommend Been Verified to all who have the need.

Jive provided EXCELLENT CUSTOMER SERVICE. I provided minimal information and he was patient and able to resolve my issues Jive provided information and was very professional, I am not computer savvy and was slow in providing the necessary information, Jive was patient and walked me through the process, he was even able to explain the charges on my bank account.

Even though my issue couldn’t be fixed right here and then, my support agent Archie was at least as helpful as he could be. My problem seemed to be kind of out of his control but he was quick to respond and didn’t seem like he was just copy and pasting messages from a book. Hopefully me writing this for him/her grants him some sort of reward or recognition cause he was as great as he could be.

I love the app. I just couldn't afford it this month. I was trying to get the dollar one and so now I'd click me over to the one month amount and I couldn't afford that. I talked to somebody Sunday and she said that my refund will be coming soon. It's been a week so I decided to text today. I talked to Rona and she set me up and said my refund should be here within 10 days and asked about if I like to have. I said, "Yeah I love the apps. Very good." I definitely recommend it to my friends and if I had the money amount I would definitely get the one month one next time which I'm going to. Hopefully you guys are help me out and get me a free one.

Fast reply and good customer service. Would recommend to anyone. I had a refund issue and I was glad after my email they got back to me in just a couple hours and it should be reflecting on my account soon. Great job guys. I just hope there could be a little more incentive for the prices that it goes for.

I applied for the single day pass for $1. I was then charged $28.79. Rhona V. was of great assistance. Rhona helped me with my probem adequately. She went out her way to represent BeenVarified in a highly professional manner. Give this girl a raise please. She made sure all my problems were resolved in a timely manner. Great job Rhona V.

I inadvertently missed the deadline to cancel my account after the one week trial and I was charged for a full service. I contacted customer service about this problem and they promptly refunded the charge. I am very impressed with this company and their integrity. And. I HIGHLY recommend them to anyone who is interested in researching someone.

Today I went on this site in preparation for a court case and needed arrest info. After purchasing the 5 day trial I was told I could not obtain it. Maybe they should have mentioned that before they took my money. They did not give me back my money.

I sent an email with a concern because I forgot I had set up a free trial with my BeenVerified account. I sent one email at night. On the next day I received an expedient, friendly and efficient solution to my issue. I highly recommend using this team of professionals to anyone.