MyLife Reviews

My score... 2.8? My last traffic ticket was 9 years and 4 months ago, no other law infractions, 10+ yrs of steady employment since graduating college, my credit score is a 816, household annual income $70K range, I own my own house and 2 automobiles. But apparently I DO have “criminal and arrest records.” And then it says I “may” have past “sexual offenses.” And considering you people are trying to be a reputable background fact checking company, you should maybe consider getting your basic grammar and punctuation correct.

I called to inform them that the personal information about me was incorrect and wanted it removed. They said I have to buy a subscription to do that. I told them I saw it as a scam and I was recording the conversation. They hung up. BEWARE.

Charged me 40 dollars for a free trial. Horrible site. Customer service is trash. They won’t refund my money. I literally looked up up 4 people and that’s when they said I need to pay more but I declined the offer. When I called the office the man was very short with me and even shouted at me a little. Never getting my business again.

That's the first thing they say. It comes from the internet so it may be wrong. That's why they publish? I had civil suits and liens listed for someone on the other side of the country whose last name is the same as my middle name. They are liable for slanderous information, it's flat out defamation of character and should be followed up with a class action civil suit. In this day and age the first thing someone does when they meet you is google your name! I called to complain, because I paid their money to get it a membership to check and get it removed, and they said, they can't. Same thing with White pages directory, the same information was there. You publish the webpage, you are responsible for the mis-information on it. Let alone the parts saying I'm associated with all these people I've never even heard of, but no family members?

Class action suit is needed - it's extortion, plain and simple. They say a person has a "criminal record", which they don't, and then get you to sign up/pay money to join and correct the information. How many jobs have people been turned down for when a potential employer sees this and doesn't know it's a bogus website? There is legal standing to sue for everyone on the website.

We need to have a class action lawsuit against this site. They red flagged my son as having a bad reputation and a criminal record. They had his name, birth date, and location correct. But the rest of the info was wrong. He didn't know anyone listed as friends, family or associates. He does not have a criminal record.

Very Alarming and Very False/Bad Information. If you're reading this now it is because you have already made the mistake by looking up your name and finding you have a less than an honest rating up to 5. Hopefully you did not make the mistake and pay them any money to correct false/bad information about you. This site is a BIG SCAM!!! I'm almost 66 years old, a good person but at first view of this site I would not even want to associate with me under any circumstances. My true rating of me would be 4.5 stars. Like all of us no one is perfect and we all have at least little MINOR wrongs in our lives. My true rating of MyLife.com site is a negative 5 stars!!!!

DO NOT SIGN UP ONLINE! I signed up for 1 week trial for 1.00. It said I was charged 1.00. When I completed process it had charged me 107.00 for 12 months of service! It even had my wrong last name associated with my credit card. Dayna who worked in another country argued with me and kept trying to sell me different options. I finally yelled "Cancel now!!!!" She kept me on hold for almost 10 minutes to reverse charge. Now? She said it can take days to get my money back!! I never even used the service!

About half of the information on the site is wrong... Took an hour to get a rep on the phone to cancel. The red flag on the account was a speeding ticket for 15 over... Hardly criminal as listed on the site. RIDICULOUS!!!

MyLife has wrong information on my profile and family. They used information that has nothing to do with me. They even have the ethnicity wrong on my wife. Is having false information on me against the law?

I called this company to opt out of their website/database today. The rep on the phone stated that he could not find my information. He verified my name, age, location and also a direct link my Mylife.com profile page. Stated that it wasn't there at all and that I should restart my phone. I was able to pull up my info using different browsers and also with different IP addresses using multiple proxy locations and also even using for (privacy browser). This definitely is not a case of information being stuck in a browser cache because of the multiple attempts and all showed the same result of my information being there. I can only think of two reasons that they would tell me they can't find it.

I had checked out MyLife to see what info it had on me. I saw there was some incorrect stuff but I had to pay to become a member. When I signed up, a 7 day trial popped up to use for a 1.00. I chose that and saw there were some stuff that was correct, but other things that were wrong and are almost 20 yrs old and should have no bearing on "reputation".

I wish I could give zero stars! These scammers allowed someone with the same name as me in NY to post my personal photograph!!! I am age 39 and the person with the same name is age 47 with totally different past addresses, different relatives and court cases! This site is slandering my name and identity and purposely mixing it up with someone else - this makes me look like I am a fraud and can affect my employment and professional friendships, etc. MyLife.com is the REAL FRAUDSTER. They will only change it if you pay them! Sounds like extortion!!! How many complaints have to be made before the government shuts this site down???

I am listed twice on this website. I emailed MyLife to remove both of my personal information due to the multiple inaccuracies on this site. I shall not and will not buy their service to correct my information which they should not have anyway. I received an email stating that my information would be removed in 7-10 business days. Then I received another email 48 hours later that they were unable to remove me due to nonsense that this information is gathered from public information.

MyLife posts false information to the public on everyone. They do not get this information directly from the person they are profiling. In my case they have listed a significant amount of false information including my employer... I have NEVER worked for, purchased or sold Herbalife! Really? If they can't get small detail correct, can you imagine everything else they get wrong? They list relatives that are not mine, assets that are not correct, income not correct...etc. This site needs to be shut down! It's a disgrace! I have never contracted with MyLife nor have I agreed to this company posting or sharing any of my information. What a scam!

I found that MyLife.com gave me a rating of between 3 and 4 out of 5. It said I had some sort of possible court record. In order to find out what it was (a misunderstanding due to annual municipal garbage fees), I had to supply my credit card and pay just under $15. When they continued to charge my card monthly, I stopped payment. Imagine how I felt when I saw after that my reputation on MyLife.com was now "Bad" 0.62. I think mylife.com has a bad reputation and I will rate them with a 0.00. They are a ripoff. Please don't click on any of their links.

I was charged for a 1 year membership, unaware of the automatic sign up and renewal fees. (My fault I should have read into it a lot more) I tried to cancel the membership through the account and disable the renewal fee, which they state you are able to online through your account, but they lie and a message pops up saying you have to call in order to do so. I called and waited on hold for 2 hours! As soon as someone answered the phone they disconnected the call. Not doing that again, so then I decide to email them with my requests along with my information and an explanation.

MyLife has not taken down the incorrect information about me. They don't answer calls, they don't respond to emails. I've gone to BB and FTC for help. It is next to extortion to post negative information that is not correct and then to characterize your reputation with a score and negative item warnings. CA, Google and any business or governmental entity whose number one job is protecting the public from fraud should have shut this operation down.

One of my friends sent a screenshot alerting me that my personal information was listed on this scam website. This infuriated me because I have already had an issue re: a stalker. I went to the site, and noticed that they had erroneous salary and net worth information, incorrectly stated that I had liens and lawsuits, etc. I sent an email to have my profile removed immediately. They emailed me back the next day saying that I needed to send more information because they couldn't find my report. I told them my DOB, name, and location then demanded that they remove it. I checked today, and saw that they have deleted my fake profile. Google how to remove yourself from these scam websites.

This website gathers information for various data sites and then publishes the data without verification and provides a very weak mechanism to correct the Inadequate data published about you. The information can be a composite of various people with the same name as yours. It incorrectly indicated that I have a court record and I have NEVER been inside a courtroom, been charged or summoned. As we say in IT garbage in/garbage out. SCRUB your data.

A friend came across my information on the MyLife site, and because of the appalling amount of incorrect and libelous information it contained, he promptly sent me a link to it. About 90% of the information is blatantly incorrect, including the assertion that I have criminal, civil and bankruptcy records - Wrong on all three, unless my one and only speeding ticket from 2001 counts as a criminal record, which is now nearly two decades old.

Accidentally came upon my personal, largely incorrect information today and promptly called. The goal was to request removal of all data for privacy reasons. Waited 30 min for promised 'live' help. Finally, '1st in line', on the verge of help, the line summarily disconnected. Not apparently by accident. MyLife is poorly reviewed, deservedly so. It must be enjoined from further operations by the CA Attorney General until and unless it is reforms its operations.

This site needs to be shut down. It says I may have an arrest or criminal records. I DO NOT HAVE ANY OF THOSE. if someone Googles me for a job and clicks on this you think they're going to call? This is disgusting.. Get rid of this site.

Updated 07/26/2019: MyLife continues with false info. They now have me associated with someone I have never heard of. I have had a US government security clearance. My patience has evaporated. I have contacted the DOJ.

MyLife just is the most bogus and incorrect source of information and is using it to make money from people. It's a scam company and needs to be shut down with legal action. So they are using this strategy to spoil people and their reputation.

Just found out about this website today and looked up my background. I do not know any of the associates listed and there is a "Alert: Court Records" on my profile. I do not have, nor ever had any court issues. MyLife.com riddled with inaccuracies.

I decided to purchase "MyLife" for myself. It did have some correct addresses and phone numbers. Then I wondered why they give this written bio that everyone is good and give me a 2.6? If everyone is good why not a 5? Then if someone writes something bad, take away points. They have no right to judge me or my reputation. No one I know uses this site or writes reviews to make my score higher, so it appears something is wrong.

This company provides false information to the public. They allow you to edit certain things, but nothing crucial. Information I would like kept private from my abuser is out there for him to see. They have me "related" to people I have never met and they have me employed by someplace I have never worked. They also say I have a criminal record, which I do not. My abuser has a higher "reputation" score than I do, even with his multiple court records. Someone should really start a class action lawsuit against this company for defamation of character.

I used this site once to do a background check on myself and signed up for a subscription several months ago. They charged my credit card $83 in January, the regular subscription amount in February and then twice for the subscription in March. I had to call to cancel the subscription and asked why they charged me twice and what the $83 charge was for. The gentleman on the phone said, "That's what you signed up for." I said, there must be some confusion. He said, "YOU are confused." I told him to cancel my subscription immediately and that MyLife misrepresents what they deliver and what their charging policies are. He said, "You have your confirmation number ma'am. I'm sorry you are confused." I wanted others to know that this product misrepresents what they deliver. I have gotten no value out of this product. The background check on myself only contained information that I could have gotten free by other means.

Read all of the other reviews from the over 300 people on ConsumerAffairs in just this past year alone and that speaks for itself. Anyone who does not like you can post false and nasty slanderous information, which is illegal, especially when it is not true. They should be shut down. They are the lowest scum predatory company.

This kind of posting people's personal data for profit type of companies should not be existing. Making profit out of our personal data is shameless. I hope they will be shut down soon. America needs to have the same strict standards in terms of privacy as Europe. Online companies keep selling personal data to back door profit is disgusting. I try to minimize my personal data disclosure, but it is disgusting to see companies like MyLife will try everything to post it without our permission first.

I have asked them three times to pull down my information but every time someone looks me up, it puts my name back on their site. Some of the information is correct however they are making up my salary which is not public information. Isn't this illegal?

This company has published false information about me. I have to pay them if I want them to "manage" my reputation and remove the false information. This is so shady and unethical. How is this legal??

They listed false information about me. They said I was related to an individual that rented my Post Office box. I closed my PO Box and then another person rented it. That doesn't mean we're related! They can't even get accurate/factual information about me. How do they have the right to give me a reputation score I've tried to delete my account 2 times and each time the representative claims they'll send an email confirmation. I have yet to see an email. Now, I'll have to call a 3rd time and wait 24 minutes to speak to a representative. Yes! I'd like to be involved with a class action suit.

How are they allowed to show my information that is not public records and then rate me as a person? Unbelievable! If there hasn’t been a class action lawsuit, then there really should be. I know that I am not the only person upset with this obviously. So what can we do to make this change?

All of my personal information, that I always protect, is being displayed for all to see. I don't even understand how they got it. With all of these complaints, why hasn't MyLife been shut down yet? Count me in for the class action lawsuit.

Class Action Lawsuit is needed for MyLife.com. This website needs to be taken down. How dare these people put my personal information on their website THAT IS NOT PUBLIC. This MyLife website is a breeding ground for identity theft. One stop shop for web criminals with NEGATIVE inaccuracies that any crazy stalker idiot could have access too. I am OUTRAGED that these morons have the nerve to rate me as a person on top of telling everybody my age. I'm contacting an attorney immediately to shut those idiots down. I AM TOTAL PISSED.

I saw an advertisement for a one month trial for a dollar. I entered my credit card info, then read over the offer before submitting my info. When I saw I was agreeing to be billed monthly for 20-some dollars after the first month, I removed my card information and didn't submit my enrollment. The next day, a $1 charge from MyLife appeared on my card - even though I never processed my enrollment request! I called the company to see what was going on. I got a recording counting down my place in line, and how many minutes I would be on hold. I was caller number 26, with a 45 minute wait. Forty minutes later I was caller number one, and the next available rep would speak to me. Ten minutes later, I was disconnected. I called back. GUESS WHAT?? I was caller number 26, with a 45 minute wait!!!

I waited on hold for 34 minutes. Listening to them count down how many people were in front and me and how long my wait would be. When it was my turn, it hung up on me. I am sure calling back would be a waste of time.

I really don’t appreciate this site providing false information because a lot of these employers do background on proposed employees. I have never been charged with any sexual conduct and never was a suspect so I don’t know where that came from. I don’t have 6 arrests. Don’t know where you get these supposed alias. I was married then divorced... I have never even seen half these names you reported. Also relatives over half these people I don’t know and the phone numbers and addresses either. This is crazy and I am looking for a lawyer for defamation of character. Stop ruining people’s lives and reputation... Actually all these sites that supposedly report history should be banned because most of it provides false and leading personal information. I would have rated no stars but would not allow you to submit concerns without at least giving one star.

I was looking for a high school acquaintance and decided to test the site to see how accurate it was. My report shows a “poor” reputation, several liens and bankruptcies, a “criminal record, a few cars I don’t own, inaccurate estimates of yet worth and income and the wrong job. None of the above is correct, of course. The next day I get an e-mail offering to “hide” my terrible reputation, for a price. Needless to say, I simply unsubscribed from their e-mail and put them where they belonged - in the SPAM folder. That cost me nothing. Basically they are crooks - and bad ones at that!

I stumbled across this site and entered my name just to see what kind of personal information it shows. I was floored in disbelief when I saw all the lies, like criminal record. I have no criminal record! What if a potential employer goes to the same website and believes what they see listed there?!? The people I have never heard of linked to my name. Unbelievable that these guys are in business with this scam (I believe people have to pay to remove that information, what a scam!). I am furious. And not only that but they showed up on top of the Google's search page! So Google is my next stop, although if these cheating scumbags pay a lot in advertising I may be in for another big disappointment. Nevertheless, getting these scammers (and their affiliates) off the Internet is my new life's purpose. It is people and companies like these that will ruin the Internet for all of us.

Not thrilled to have my birthdate, address, marital status, voting party, relatives, relatives of relatives and mainly anybody I have OR might have come in contact with ever! What is next? Social security numbers!?? This is an extreme violation of personal information. It's not even funny! How is this legal with fraud and scams always on the rise? Bring on the lawsuit!

I was looking for an old neighbor whom I lost contact. I found her on Mylife.com & the profile said she died. Her profile listed people "supposed" family & associates, I being one of them. Upon clicking my name, it also listed people I "supposedly" knew as family/friends, but one person lived & died in my building before I lived there! The others were "just" neighbors. The profile suggested that my old neighbor, I, and our friends/family "may" have court cases, liens, criminal/sexual offenses, bankruptcies, evictions, & social media accounts.

Just like everyone else. Ripped off a lot of money then they charged me to get a refund. I caught on when the Indian guy said his name is Harry. I laughed then cancelled my debit card. This has been a big eye opener for me me. They only got 119$ for a 1$ trial within 3 minutes yes of me getting it. Their day is coming quickly. With e redone on here we could roll them right out of business but what's the use? They quick-witted. They'll just find another way to scam people. Make them public everywhere. In tv it'll slow them down a little.

Not long ago I was going to various websites that aggregate personal information on people from public records and following all of their opt-out procedures, just as a general privacy measure. When I got to MyLife.com, I followed the opt-out process they said they follow, then weeks later I get a response from one of their employees. Their complete cop-out response included the following: "Unfortunately the information on your Public Background page cannot be removed as it is gathered from public records, government, and other public sources..."

Help! Mylife.com stole my dead mother identity & shamed her name, & their many profiles. At first I thought it was just me but go to their FB you can see others crying out for help. Now I know it is them. I called them & they wouldn't help me file a report on who did it and now I know why. It is them. I found four files with her name! I hope you read this cause this was devastating to see my mom there, cause for a split second, I had hope she was alive somehow. She died in 95, & it felt like that day all over again. I just sent the paragraph above to CNN! Don from CNN, and many more will follow. I would love to stare them in the face, in court, and tell them exactly what it felt like to see my Dead Mom again. She died 95! And I have all the screenshots before they did remove that particular one. I want to fight them till the end.

Upon a Google search, I found this company to have a profile on me. When I clicked on it, it showed a red warning triangle and text in red stating that I had an arrest or criminal record. I am 47 years old, an upstanding citizen in my community, and have never - I repeat never - been arrested of a crime. How this type of libel can exist is beyond me. With all of the other complaints I see here, I fail to see why there hasn't already been a class action lawsuit brought forth or why they haven't been shut down! Despicable.

I attempted to call MyLife Customer service two times today to report totally inaccurate information about me. The first time I held for an hour, only to get to "next in line" and be disconnected. Again, this happened twice. Since This happened twice today, I wasted 120 minutes of my day! I would love to send "them" a bill! They list dozens of people who are not related to me at all. They defame character and reputation without proof or evidence.

I am in the Executive Search business and I use several background check software companies every week. I heard about MyLife and checked them out. I compared their report with information I know to be true on 5 people. MyLife had published wrong information about all of them, 5 out of 5. So I checked my own and they don't even have my name right and it gets worse from there. You have to pay a fee to change the info and from what others are saying that doesn't work. Total scam. I would be willing to join a class action suit to shut them down.

I have removed my info from MyLife more than once. I just happened to look and there it is again. There was a time when you could claim that it was you and have it removed, you now need to email or call to remove the information and deal with upsales. I signed up for a $1.00 trial out of curiosity. My reputation score shows up as less than 3 due to some horribly inaccurate information and a car accident settlement that is more than 10 years old. I had forgotten about it and thought it had something to do with my ex-husband.

I can only repeat what everyone else has said! I am on hold now for 61 min. Supposedly I am now caller 2 and the wait time has gone from 20 mins down to 5 mins and now up to 31 mins. As to their info on me it's so wrong. I can't even believe it. I have been trying to cancel since I signed up. As soon as I saw their info on me I knew I couldn't trust them for info on anyone else. As soon as I made it to #1 (next in line) they ended the call!

I have contacted this company to remove my personal information. They refused initially, so I sent a follow-up email. Let’s see how that goes. The information is inaccurate and a serious invasion of privacy and a serious safety concern. Considering the type of work that I do, I don’t need or want this information floating around. This company is despicable and ought to be ashamed of themselves; especially when they’re trying to sell you a membership so you can monitor or “update” your personal information. I would be willing to join a class action suit. I’ve seen people on this site mention that they would like to initiate one. I just don’t how to respond to others on this site, or that it’s possible.

This is a total scam. They tell you you can change and get rid of your personal information off their website but then they don't acknowledge your request. The biggest joke is the reputation scale. What is your reputation based on your background? It doesn't give any details unless you pay for it and even when you pay for it, they don't have the details correct to begin with but they're rating your reputation on the world wide web. You can easily be looked over for a job interview or promotion because of this reputation so-called scale. It's not civil right and borders on defamation of character. I also would like to form a class action suit against MyLife. I've found many many many people complaining about them online. Being overcharged, not being able to change or remove their personal information or doing anything to affect their reputations or unless you make a purchase. It's almost like real-life ransomware.

This company has refused to remove my profile from their site, which includes the posting of my birthday. I am filing a lawsuit and wanted to see if anyone would like to join me in a class action against these scammers? If so, please contact me at **.

This site should not be doing Reputation scores because they do not update their info. I have a clean record & background but they’re not showing that on their site because I hooked up my house to Public Water back in 2003. The water company puts a lien on your house & gives you monthly payments until you pay off the cost. This has been paid & the lien removed 10-15 yrs ago... They’re giving me a bad score because of this. Not very professional in my book. They don’t know how to score people’s reputations so they shouldn’t be doing it.

I fell into the scam. I emailed them and requested that they remove me from their subscription. No reply. I called the bank to cancel my debit card... Somehow they still charged my bank account so now I have a dispute with both of them. I'm poor and I can't be debited $20 bucks a month! Come on!

I used the one week trial, then upgraded to be able to find "additional" information. I called in October 2018 to cancel the membership. Spoke to someone who advised they would close the acct. Checking my bank acct today, I noticed they have been deducting $20.95 from my acct since October 2018! I called the 800 number and the girl told me the previous rep had not removed me from ALL services and thus they were still deducting a monthly fee! She advised she would close the acct and send me an email confirmation. It's now 7 hrs later and no email! She also asked me to confirm the expiration date on my card which I found insane. After she confirmed who I was and my acct... I refused to give the info.

To anyone that wants service from this company do not involve yourself with them. It's a scam. They have been debiting my bank account, unauthorized for months. If there are other victims out there interested in bringing forth a class action lawsuit. Pls reply. I am trying to move forward with legal action against them.

I randomly search my name from time to time to see what comes up and they are using my picture and some of my history to describe a woman with my name and different age in California. When you call to speak to someone about it they keep you on hold through an automated system and change the wait time and what number in line you are to vary b/w 28-32 in line with a 23 min to 35 min wait time to speak with someone. It's an obvious scam and they should be shut down. It freaks me out that they are using my photo.

A search of myself popped *some* of my info there, but mixed in with info of others with a similar name. Unfortunately, you have to pay/sign up for their sleazy service to contact them to fix it. Considering how unethical they are, the idea of giving them MORE info to identify me and thus plop it out on their site is unappealing. They list someone elses job, someone having court/arrest records (I have none), then have the gall to give you some kind of rating on your reputation. It's wrong AND not free and easy to fix. How much less ethical can a site get?

Be careful if you think you can change your profile on this site. I was gullible. I paid. And no, I could not make the changes I needed to make. I originally found this site as I needed to find information on someone. Again, I was gullible. There is nothing this site does for the public other than to charge people already in a vulnerable state, otherwise, we wouldn't waste our time here from the start. I canceled my account about an hour after I opened it. So I called customer service to ask if they would waive the fee. Not a chance. I had used it one hour! Don't waste your time or money here. None of the search sites are really effective, but if you need to use one, please stay away from this one.

"My" information was inaccurate. There appears to be no way to correct info without paying for their service. I am NOT willing to give ANY personal info to this site. I hope someone official takes notice of all of the reviews and takes this site off of the web.

This link to MY LIFE came up when I was looking up information on someone else and when I believed to be inaccurate so I looked up my own name and score which was dismally low and also stated that I may have been arrested and had liens and bankruptcies which were all not true. It also associated my name with people I’ve never heard of. I have an extremely uncommon name and doubt that this is mistaken identity. I’m currently trying to contact them to remove my name. First attempt by phone which was a fifty minute wait. No time for that. I’ll keep trying. But this is upsetting to me since I have a spotless background.

"Profiles" are this site are purposely misleading and have suggestive listings. Premium members are basically paying ransom to manipulate the public perception of themselves. This creates a highly inaccurate, poisonous "reputation." It seeds the general public for mistrust of individuals who may have high moral character, but poor financial or unlucky arrest records (especially minorities). It also has the potential to create a misleading positive reputation for people with extremely poor moral character who have been able to influence their way to positive reputation based solely on financial success. I attempted to call them to remove myself from their postings, and waited more than an hour to reach someone. And just before my turn came up (I was first in the queue) they disconnected me. Tried again. Once more, I was disconnected after an hour wait. Extremely shady.

I was looking at my profile using MyLife. Incorrect birthday, incorrect town that I live in. And who knows what else. When I call I get routed to the Philippines (assumption) and told that I cannot correct my information unless I get a PAID subscription. There is no way in hell I am going give this company my credit card information, who knows how they would screw that up. Then they offered to take my information off the web. But if I do that and someone else checks on me who knows what that will show. And when I asked for a supervisor I was told that none were available. It is my opinion that MyLife is a fraud and should be removed from the internet.

I have tried for 2 days (1st in line, holding beyond 20 mins) to reach someone for help and after reading many of the complaints; I concur with the majority. Having inaccurate information posted publicly is both scary and unacceptable. I’d be interested to learn more of a class action lawsuit and would be willing to contribute my experience as I don't need negative and inaccurate information publicly posted. SCAM.

I went on Google to look myself up and MyLife was the first thing I saw. My score was very low which is not fair. I was astonished at what came up. I allegedly am related to people I do not even know that have low scores which lowered my score too. What? I also had a false arrest because some despicable person claimed I did something I did not do. The prosecution dropped all charges but it is still on my record because I cannot afford to get it expunged. I am sure that gives me a low score too. Really? I had one judgment on my record because I became unemployed and could not pay a credit card off a few years back but I privately paid it all off through lawyers. I am sure that is on my record too and lowers my MyLife score.

I was overcharged on my credit card. My charge went from $5.95-$59.40. Luckily my credit card company notified me right away about the amount being charged to my card. I will never use this fraudulent company ever again.

Do not use this product. It's a fraudulent in many ways. For example. I opted in for a 7 day trial. Called the next day when I saw they charged me over $30 dollars. I called them... held for 1 hour. Then they hung up on me. So I called back and again I was caller number 9. Holding also for a very long time. There is no option to cancel online or if there is they disguise it to make it impossible to quickly cancel. Avoid, avoid avoid!!! Kathy.

I signed up for their 1 month plan. Not only did they have the absolute wrong info on my report they keep charging my bank account over and over. 1 month was $10.95 ONLY!!! So what are the $18.95 charges for? This site is a very large scam and the owner/founder/whoever they are will soon be facing federal charges. One would think that after all of the other companies that have gone down for this very type of business practice these people would have had a clue before they started this. My guess is they want to end up in a federal prison and soon!

I concur with everyone above. I have wrong information published on their public website and they will not remove it. I spent the $1 in attempt to remove. It's all a Super scam and completely wrong. I’m concerned this is a personal data mining operation by a foreign actor and I’m really concerned. I’m in on the lawsuit from Nebraska.

Last night, I performed a Google search on my name and saw MyLife in the search results, with information and score that didn't pertain to me, so I agreed to a 7 day trial membership for $1. After entering credentials for the trial membership, there wasn't the detailed information I expected to see. So I decided to call today to cancel the trial membership, to avoid the monthly fee of $20 from being billed to my credit card. I have tried 4 times today - spending ~ 1 hour on hold each time. When I get to be first in queue, the call gets disconnected - this tells me that MyLife makes it impossible for people to get through to cancel their membership. This is a scam! I have called my credit card company, and have sent an email at support@mylife.com, insisting that they cancel my trial membership, and that they confirm the cancellation by email. I provided my full name, email address, and home address.

I half completed their sign on form until I re-read the fine print; After re-reading the fine print I decided against completing this transaction for a trial for $1.00 becoming an auto renewal trap; I deleted every bit of personal information previously typed into the form and closed OUT of this site. I found they took all my deleted information and used it. There was a charge for $1.00 for the membership on my card account. I never confirmed the transaction and did what I could to delete all visit to the website only to find they not only track you but they steal your information and use it w/out permission.

I have seen enough. They have me on hold - promising 3 then 2 minutes, I am still #6, and 8 minutes have passed. They have baited me into a commercial. I would like to join in on a class action lawsuit. Any attorneys aboard? -Andrew. San Francisco Bay Area, California **.

I had to hold for 55 minutes waiting to cancel my free trial membership. Then I was disconnected after the 55 minute hold, it literally disconnected me on one minute remaining hold time. I think that is a way to prevent most people from cancelling. I am just going to contact my credit card and cancel it if I have to!! JERKS.

This site charged me, which I paid because I needed info, however, after paying all of the info was incomplete or in "pending" status. When I called to cancel, it was nearly impossible because the lady on the phone wanted to upsell me every product offered when I told her repeatedly to just cancel. She was relentless and continued reading from her script. Could not be more aggravated that a simple cancellation took 15 minutes on the phone having to basically scream at this woman to cancel the subscription! If you want a background check, go anywhere but here!

This company MyLife.com is pathetic. I tried the 7 day trial yesterday and decided to cancel today. There is no deactivation link so you're forced to call them 888-704-1900 and after 52 minutes on hold I finally get some lady on the phone and she goes through a long greeting but does it in a whisper tone so I asked her for her name and does that long greeting again in the same low whisper then I asked her to repeat her name again (because she sounded like she had marbles in her mouth) and she responded "It seems like you are having a hard time hearing me so you will have to call back and try again" and hung up. What a #POS company. Don't ever use them and I will put them on blast on every social media I have. I already went on twitter along with CNN, MSNBC, NBCNEWS and will continue to do so to other news stations. Since they record our calls I recorded theirs also.

I just read a dozen or so reviews from others for the past week or so - all of which are accurate. This company is fabricating information and combining it with our full names / birth dates / addresses and other personal information. My income / net worth are so wildly exaggerated that they invite crimes against me, and I am notifying MyLife that they are being criminally negligent under California law. If they do not immediately remove me permanently, I am ready to press criminal charges and join a class action civil suit for interstate wire fraud and extortion.

My life has ruined my attempts to find a new job, and those who read this, your being ruined online by this company! I don't care about my neighbors bad or good scores. The ratings are almost like a popularity contest. They are absurd! They need to be sued. My father is Dead and he does not have a five out of five... He was an honorable man! This is just wrong!

I also have information erroneously reported on my life. I called their company 1 year ago and asked to have my profile deleted and ALSO paid to have it "removed" from other sites. Today I found my profile on their site again with even more inaccurate information than before. I am sure they are creating grounds for a defamation lawsuit here as this is negatively impacting my life. I will be contacting the attorney general today and filing a complaint. I strongly suggest anyone contact the attorney general in their state and file a report. MyLife (or MyLife.com) is an American information brokerage founded by Jeffrey Tinsley in 2002 as Reunion.com. In addition to that name, it previously conducted business as Wink.com. Headquartered in Los Angeles, CA.

Google your name and see for yourself. This company slanders people and then wants to extort money out of you to correct it. I am looking for a class action lawsuit to join to put this dishonest company behind bars and out of business.

I called this company and spoke to a "Customer Service" representative. If that's what you want to call them. The guy was from India and hard to understand. I told him I was calling to remove my information from their website that I never authorized for them to have in the first place. He then tells me that I have lots and lots of private information that's being exposed online and that I should pay to have them remove it. I asked him "how did you see that information online about me when I haven't even given you my name or my address yet?" He stumbled his words and then hung up on me. He got caught in a lie and a scam. Be careful doing business with corrupt companies like this.

I am going to start a class action law suit against MYLIFE.COM. They are allowing illegal and inflammatory remarks that can and will damage peoples reputation and that is against the law. The only things that can be allowed is if it is deemed public knowledge. This site is responsible for damaging the character (SLANDER LAW SUIT) of numerous people nation wide and they WILL BE STOPPED. This rag web site will not return phone calls or messages and needs to be closed down and made to pay for the slander they are allowing.

Decided to Google my name and was greatly dismayed at what I discovered. The MyLife review of me was absolutely packed with information that was not only erroneous, but completely unrelated to me. It seems like it may be a scam in order to have the people on the negative receiving end buy into their monthly subscription in hopes of fixing their mutated report. I received a 1 out of 5 rating. What was most shocking and scary for me was a bogus criminal report. I am sort of a "Goody-two-shoes" so this may be funny to those who know and love me, but I must say, I am currently in a state of panic. There seems to be no way of removing the information as well. This should not be legal. I am wondering what the legal recourse possibilities are?

I googled myself and it shows I have a 2.6/5 for my reputation score. It won't show me why unless I pay. This company needs to be shut down. They have pulled in my personal information about old addresses, family members, and other personal facts.

Ok. So I searched my name and to my surprise I saw an old picture of myself and a colleague on Google! So I clicked on the pic and the source where the pic came from was MyLife.com. I almost died, when I saw the report about my financial history was revealed and all my information for all the world to see. I DID not buy into the one dollar trial to fix my reputation because I knew, if they had a year package deal it meant they had a hold on me for that time! It was blackmail!!! Isn't that illegal? So I have not slept all night thinking how to fix this. I cannot get a hold of Google to remove my picture. I have to contact the webmaster of the website, according to all of you, it is nearly impossible to do so.

This website needs to be removed. They scam people into paying to remove false info! Hardly anything they posted about me is accurate. It's devastating. Why on Earth is this legal? Please do something.

Mylife.com is a scam website posting negative remarks about people and lies. Don't believe them. All they want is your money and they have found a legal loophole to get away with posting lies and negative things about people. It's a form of internet blackmail and they need to be stopped along with several other companies that practice this scam. Don't fall for it. Especially don't subscribe. They will take advantage of you. If you do also they don't respond to emails and will put you on hold forever if you try to call them to opt out. Beware!!!

Very difficult to get information removed, and they post reviews and personal address info as a Google search. Very dangerous for people who may be targets of abuse. Absolute violation of personal privacy.

I joined MyLife for one month to check on what was posted about me. The report had erroneous information. One area that was extremely alarming was Criminal Records. They listed that I have a criminal offense. It was a "Citation" for not stopping completely at a Stop Sign. I contacted MyLife Customer Service and questioned where they got the information. I was provided two sites that they scrap for criminal information. One site was not found and returned an error code, the other site immediately transferred me to Truthfinder's site (probably a name change has taken place). On the Truthfinder's site my offense was listed as a "Citation" - which is not a criminal record. I requested MyLife make that record unavailable since it presents incorrect information. I have no guarantee that that request will be honored. I have cancelled my subscription to this site.

MyLife posted inaccurate information about me and refused to remove it unless I pay a monthly fee for their service but said if I cancel my monthly subscription they would put the information back onto their site!

While doing a Google search I found my name, address, race, political affiliation, and many other personal data that is not public and they don't have permissions to publish in any way. This company offers to remove the listings by requiring them to pay a yearly fee. This is called extortion.

I googled myself, saw a site (MyLife) that had incorrect info. I wanted to correct it and found the only way you can is to subscribe (SLEAZY business practice right there). I joined to attempt to resolve the issue. Then after the grace period and getting billed, I cancelled my subscription. I googled myself a month later, and they have now added two NEW derogatory items! Now they rate me as a .3 (yes, .3 out of 5) hahahaha citing a new eviction record? I have owned my house for 6+ years and have never been evicted. I believe this to be a punishment for cancellation. Being that this site reports false data to the public, you could see how that may negatively affect someone's career etc. I would also beg to think this would be a prime reason for a lawsuit or Class Action!!! These sleazy thugs need to be put out of business!!!

My background was wrong. They said I had a bankruptcy. People searching for me were all anonymous. Two people searching for me are on everyone's profile. If I cancel my debit card will they send the account to a collection agency? Has anyone cancelled their debit card before it was charged?

I just got a message from my brother. It was a picture of some random girl with the MyLife website and my name, age and current city. He was asking if someone had stolen my identity. I got shaken up pretty quick and started investigating. Once I went to the site it started processing a download of a background report on me. It said not to go back or exit the page or all of my information would be deleted. I felt skeptical, it looked like a scam trying to screen my phone. I was still nervous and let it finish. Once it asked me to sign up I knew something wasn't right, so I looked up "MyLife scams" and it brought me here to so many complaints. I am relieved that this site is false and my identity has not been stolen. However, this is actually ruining my life. I am a trusted dog sitter and this site states I have arrests and it shows another person's picture with my info. If anyone has contacted a lawyer please show these complaints.

The only done correctly is the spelling of my name. Everything a lie. Wasted hours of my life for the last 2 months to get my name removed... This is adding additional stress which is affecting my health. Today I called 7 times. 2 times managed to get through to a live person plead my case. It was explicitly implied the only way they would do something is if they got paid. Extortionists!

I wish I read the reviews before I joined. Half of my profile is false, and they have about 30 people listed as friends and family that I never heard of. So now they charge $37 to cancel saying that it is a third party that charges a fee to cancel which I'm sure they own.

Rude, evasive and lies. I tried calling them and you get put on hold for several hours then they hung up. They have given false information about me online and judging from 817 complaints this .com needs to be taken off-line or taken to court.

This is a decimation of character. I have never been arrested for anything ever in my entire 37 years. It says I currently work at GM and haven't been there in over ten years. I have never filed for bankruptcy and have no liens either. I will be contacting an attorney.

They list my NEIGHBORS as my family members, put my birthday in public, and falsify my information trying to make it sound juicy. Totally bunk. If someone is suing them I want to be a part of the class action.

Just learned that I had bad credit...(819 FICO score). Legal actions... Bankruptcies...hilarious if not so injurious. They won’t answer telephone. Disconnect after you’ve held for 30 minutes. Send back a form letter telling you they will remove you in 10 days. Never happens. Aren’t there any attorneys out there that will file a class action lawsuit on behalf all of us in this matter?

How dare this company post private and false information about people. I just read all of this information about me, what city I reside in, my family information. These people have no scruples! I've sent them an email telling them to remove my information. They are disgusting!

How does this company post false and inaccurate information about people and get away with it? This is slander and defamation of character. Big lawsuit. Good luck trying to contact them, they will never answer. I want this fraudulent company to take false information about me down or I will be forced to take legal action.

This site is fraudulent and offers nothing but scare tactics. The information is incredibly wrong, to the point of defamatory. Saying I have criminal records and the like, absolute hogwash. They need to be taken down, forcefully if necessary.

False, false, false info. Please contact if you are willing to enter a class action lawsuits against them. False claims, false profiles, fake pictures, a criminal enterprise seeking to scam you out of your money. Apparently the owner of this site, Jeff Tinsley has been arrested multiple times as a true con artist, drunk, and fraud. BE VERY LEARY OF THIS WEBSITE!

After 12 (Twelve) attempts via email to have them remove my personal information - nothing has been done. I keep getting requests for absurd information as if they are "trying" to avoid doing what a consumer requests. To pour salt on the wound, I called them and was tenth in line. 25 minutes later when I was number one in line - I got disconnected! How's that for "GREAT CUSTOMER SERVICE"? The funny part of this is their information is only partially correct but they continue to "push off individuals' concerns"! IF THEY HAVE NOT BEEN SUED - THEY SHOULD BE AND TO SHUT THEM DOWN COMPLETELY!!!

Last year I called these scammers and told them to remove my account because I wasn't sure how. They did but I just did a Google search and my information was back on this demented website slandering me. In big red letters there was verbiage saying I had potential arrest records and other blatant lies. I decided to try to delete the account by myself without the help of customer care and thankfully it was a success. You don't need to call or email these scumbag. Just create an account. You don't need a credit card to do so. When logged on click on the top of the page the image of the generic avatar (where your profile pic should be) and go to settings or click around and you will find a link to deactivate your profile.

First of all thank you to all on this site and to this great company “Consumer Affairs” for not letting me to pay money to false company such as “MyLife.” I was scared to see that my boyfriend might had some bankruptcy, that he is married and that he has some immigration problems. I almost believe it! My goodness! The only right information that they had on that site is his telephone number, his parents' full names and his address. I can not believe that such scam is exist. That company should get a fine and has to be reported to FBI. This is not a joke! Someone has to be brave and stand up for us and save us from this hurtful company “MyLife.”

DO NOT use this website and DO NOT use the falsehood of only paying $1.00. I selected to pay $1.00 for a week, but was charged another $1.00, then 19.95, then after I cancelled the membership, I was charged 14.95. I am going to report this company's misdealings on any site I can because, not only have they overcharged me, there is incorrect information on the site. When they say you can edit the information, it is another falsehood, I was not able to edit the information. There are a few people I don't know listed as relatives of mine that I have no way of rectifying. SCAMMERS!!!

I purchased a short term membership from MyLife for $1. Then they asked for $1 more in order for me to check or change something else on my info. That on Feb 6, 2019. Today I find a pending charge for $19.99 from MyLife. I have been trying to contact MyLife via phone for more than an hour. I waited 30 mins the first time. They tell you where you are on wait list and an update wait time approximately every minute along with different sales pitches. First call I started out in the wait list at number 27. The line disconnected. I've waited about 20 mins. I'm now first in line and will be answered by the next available representative! Again after over thirty minutes of waiting again including about 15 minutes of being first in line the phone disconnected. This company is just a total joke. They lure you in with false information they "gather" on you and then continue to bait you through fear saying your reputation is at risk.

My profile has red flagged highlighted boxes showing I have liens and/or bankruptcies which is incorrect. Also, it is giving me a poor "reputation" score. Who are they to condemn my reputation with faulty data? I am currently unemployed, have been sending out lots of resumes, but no responses. Now I'm very concerned this could be why. I called them twice, both times I was "caller # 17" "hold time 21 mins". Both times when I got to caller # 1 position my call was disconnected. I am currently seeking legal assistance to have my profile removed.

After paying the trial $1 fee to test this service, I was suddenly charged with a $19.95 to my credit card. I called and spoke with "Nimsa" in customer service who assured me I would get a $19.85 credit - that was weeks ago. I received a confirmation number. I called today and spoke with "Harry" (not really his name, he barely spoke English) who once again assured me I would be getting the credit. After looking into all of these reviews, I have to agree that this company is a fraud and would strongly advise never signing up! Also, when I originally paid the $1 fee for a trial to use the service to investigate a name, when signing up I was never asked to enter an email or get a password, and this should've been my first clue that this is not a legitimate site. Very disappointed.

Rating system of this company is completely unreliable. It presents misleading to completely false information and gives a person a rating. It falsely appears that I have criminal records and poor credit history and relates me to people I have never even heard of that have even lower ratings. You can find a phone number online (888-704-1900) to call to remove your information from their website but I've called several times to have the same experience each time. You get a recording, choose a department to speak to (technical support #3) and then you're told you have a 26 minute wait and are caller number 27 in line. Then you wait, and wait, 31 minutes to be exact while the recording counts down how many people are still ahead of you in line, and as soon as you are caller number one, it hangs up on you. This company should be prosecuted.

Everything on there is made up and is hurting people. I think everyone should start to sue this company. They add lies online which cannot be removed if you do not pay them a monthly fees. Let's all start a lawsuit now!! I will.

MyLife claims I have "Bankruptcies", "Liens", "Criminal record" Highlighted in red & with a red warning insignia. I have a G 13 security clearance which would have been impossible with criminal record. I have no liens or bankruptcies. Information they post is misleading & damaging & could cause financial hardships if you are applying for an upper management position or self-employed. I don't understand how it is legal to willfully post damaging personal information. I will be filing complaints & possible legal action. Tell everyone you know about MyLife.

MyLife.com is a complete scam. They falsify public records to make it seem like there is juicy information. They show wrong religion, criminal, and other info. I would be happy, ecstatic, to sue them and expose their entire operation or to join a class action suit. These companies just want to profit by putting false information and calling it public record, make money on advertising and shaking-down innocent citizens. Their operation is criminal. If their scam didn’t work the internet wouldn’t be full of them.

The database is poor. Their information is inaccurate. I checked myself and it said I had a criminal history. My history is a couple parking tickets. I pass FBI background checks. It associated me with people I did not know. A few people I did know were flagged with the same criminal history for parking tickets. Do not trust any information on this site. Do not pay for membership that is worthless.

Bunch of crooks who want your money and provide garbage information on you. Very difficult to get rid of them. I subscribe for one week at the cost of $1. They renew subscription for one month without my approval and charged me $24.95 to my credit card.

This company "MyLife" developed a "reputation score" apparently as a "cute" gimmick to profit by selling information about any person. In most cases it seems that such information can be obtained online. This is fine, but the move to display personal information in the shape of a "reputation score" represents a violation of my privacy, particularly because the criteria and methodology they use to "evaluate" my reputation is not at all clearly explained. I also confirm that I have never given authorization to "MyLife" to "evaluate" my reputation.

Nothing about MyLife works except they want to take your money. I tried unsubscribing did not work. Tried helpline no go. Tried FB no go. IF they do not remove me or their perception of membership This will be a legal matter.

Buyer beware! This site has all your private information and makes you pay to protect or remove it. They bait you with inaccurate stats such as low public ratings and criminal records which do not exist. This activity to bait you to protect yourself by paying a fee is exactly like the MOB. They scare you into paying to protect your reputation! Where is the oversight committee protecting us from these roaches? Get a lawyer if you have been taken financially or your reputation ruined. I see a very large class action lawsuit... Any lawyers in the room?

This website is one ** or ** away from being shut down. The level of detailed information they gather and post for anyone to see is such a massive invasion of privacy it threatens people’s personal safety, especially anyone with an aggrieved ex-husband or obsessive stalker. They are also setting people up for identity theft. I have made multiple requests for them to remove me from their website and they refuse to do so. They are truly putting people in harm’s way just to earn a buck. On the off chance their PR team reads these reviews- ALLOW PEOPLE THAT EMAIL YOU REQUESTING TO REMOVE THEIR PROFILE FROM YOUR WEBSITE TO ACTUALLY DO SO.

This site claims to be able to judge human beings with a score. Once you click to find out why they score you, they drop your score even further hoping to get you to purchase some kind of site lock protection which defeats the point of their site. If you claim someone is an "x" star rating, why does their paying you affect that? Well it's to extort you. This company literally creates a negative image of someone then asks for money to hide it... How this is not illegal I don't know.

Do NOT use this site unless you are prepared to be stolen from. Even if you read their so-called disclaimer, make sure you call during their business hours if you want to cancel your free trial on time. I called on the 7th day of my free trial to find that I had called one hour after their office closed so I had to wait until the next business day to call them to cancel my trial just for them to go ahead and charge my credit card $40 because I was calling after the 7-Day trial. For being such a big online business you would think you could get ahold of somebody at any time. This place is a joke! The information they give you is not even complete everything is half done or it says pending. This business is a scam! They will still right from your family and not care about it!

I want all of my personal information taken off of all the internet sites. I called MyLife and was on hold for 30 minutes and then disconnected. I also tried to email. I also connected Facebook and even though I took myself off their list my personal information is still there. I have tried all the advice, and steps, but it is all still there on both sites.

I found out I am apparently related to people who don't even share the same last name as myself or anyone I actually am related to; they just lived near me at some point. It says you shouldn't use this information to stalk someone, because a website graphic is really going to deter stalkers. Stalkers are definitely not known for ignoring boundaries AT ALL.

This website is slanderous and should be taken down!! MyLife claimed that I had liens & bankruptcies which is a LIE!! I paid to do a trial membership to find NO INFORMATION because it's all FAKE. They try and make it seem like there are things online that are NOT!! They auto renew your "trial membership" which you CANNOT CANCEL ONLINE. So I had to wait on hold for 20 minutes with their customer service person who could barely speak English to cancel my "Premium Membership." DON'T WASTE YOUR TIME OR MONEY!! How is this even legal???

I did a trial membership to this site and ran background checks on both myself and my wife. The information on myself was completely inaccurate. It pulled 0 results on my wife which is absolutely ridiculous. When I called customer support ask them where they pull their information from they could not give me a good answer whatsoever.

Today I have learned that I have a criminal record, that I have lawsuits against me and that I have declared bankruptcy. All of that in a virtual world of a scam site MyLife.com. Now there will be a real lawsuit happening...

MyLife is a scam. Bought the 7 day trial. Tried to cancel it before the end of the 7 day trial and was put on hold several times or 40-45 min. When I became the first or second caller next, always cut off. Unable to cancel. They charged my bank account another 22.95 5 days into the 7 day trial. I had to cancel my card and file a dispute with my card company.

I googled myself because I am unemployed and just wanted to see what is out there. I found MyLife with personal info that isn't accurate. They even have me related to people I've never heard of. Regardless, I sent them an email asking them to remove it. They replied with this: "The information on each profile page is gathered from public sources, which can be easily found online using a simple Google search. This information will not be removed as these types of information are considered "public records", which means that anyone has the right to access them." They told me I would have to pay for a "premium" membership to control my personal info. I replied that they CAN remove my info and if they don't I will take further action. Oh and my net worth is between $250,000 - $499,999. I wish! It's not even close to 1/8 of that.

How is this company allowed to be in business! It lists peoples' personal information, including mine, and states that the person has bankruptcies, liens, etc. NONE of which is true. I didn't fall for receiving their report, because I knew it was a scam. However, I did try to call MyLife.com repeatedly, kept on hold endlessly and NEVER talked to anyone. The next contact with this company will be from my attorney.

I had my personal information removed from MyLife but am receiving emails about my 'reputation score' being updated. I checked the site to make sure my profile is no longer on there and found out it was removed just as I requested. So now MyLife is SPAMMING me? Not a good site at all. I don't WHOSE reputation score was updated but it certainly WASN'T MINE. I'm not on MyLife and I don't ever want to be! Shady.

This is scary how the person who owns this website thing that is okay to put your entire personal information from your DOB, evictions, criminal records. old address new address and information that is not even accurate that can destroy your professional career. I am a professional and very private. I don't even own a Facebook or Instagram with my real name. This people are doing this to get profit at your spent. This is totally unethical. We need to do a class action after this website. I am looking forward and speaking to some class action attorney to see how can we get compensated for affecting others. I wish we can give a zero on the rate, but unfortunately the system ask you to pick at least 1 star.

This site should be illegal, it is showing up on search engines for my name and gives me a bad review which is a complete lie, I am a business professional and cannot afford to have this anywhere. Can we file something against them? Class action lawsuit? I am definitely doing something.

If there were zero stars, that is what I would of given them. I have emailed them several times requesting my info be taken off their site since it says I have criminal records and only gives me a 3.0 score. I have no criminal records. They keep telling me they have removed my profile, but it is still there. We have even checked from several different computers, still there. And to make matters even worse, my lovely little score keeps dropping. These people are pure evil trying to scam us out of money to get fake information off their site. There should be a law against this.

Very deceiving and when I contacted support, not only was the deceptive but very rude as well. Said he was refunding my $ and instead took another $23.95 OUT of my account! No supervisor available no deescalation department either. The people searching for me did it in 2009. What the heck?? Only got 1 report accessed and it was my own! Complete trash!!

Don't waste your time or your $$. VERY misleading. You think you requested a "one time" price, but there is NO SUCH thing on this website. Apparently it's in the fine print. No refunds! RIP OFF! I was looking up a person I met on a dating website to be safe. I learned more from county records. Turns out he was a good guy. I also looked up myself. HAHA! Said I had criminal record. I do not, so I requested the "additional info." It was a speeding ticket from 2004. Some criminal record! A speeding ticket. Laughable.

Do not sign up for their 7 day trial! I made the mistake of doing so, and before it was over they had renewed my membership and billed me for one month. I had provided them with my correct name, DOB, and address just to have my profile come back as someone else. This person was 6 years younger than me and lives 4 hours away, the only thing in common was our first and last name. As for the content of their people search, it provided nothing a simple Google search wouldn't give. It makes up warnings that people might have a criminal past or have debt, just to get people to purchase their product. Complete SCAM!

Like everyone before me has written, there is info that is wrong and outdated. If there is someone keeping tabs on you - think old crazy boyfriend or man who thinks he is your Ex, it can be a serious problem. It is also a problem because they have your telephone number, address, age and birthdate up for all to see. They hang up on you as soon as you reach them. It is a private company that gathers info about you and makes money from it. Should not be legal. Repeat should not be legal. The company is based in Los Angeles and the owner started a class reunion site where he stole all of that info to make this hideous site. Investigate this guy and make his info public!

I ran across many inaccuracies and some bogus criminal record claims about me when I happened upon this site and searched my own name. Good luck trying to correct the information with these folks. Very distasteful business practices. A great example of how the internet went wrong, in general.

I had the same experience as other reviewers - I tried to sign up for the 7-day trial at $1. It billed my credit card $1 successfully, but no account was set up. I called the cancellation number twice and was on hold for 30 minutes before being disconnected, as others have experienced. I am calling credit card company to alert them not to accept charges from MyLife in future. It's odd - on LinkedIn they have a number of employees at their 907 or 914 Westwood Boulevard, Los Angeles location, including their founder Jeff Tinsley (https://www.linkedin.com/in/jeffreytinsley/) - I did check the company before I tried to sign up and thought the they must have learned lesson from previous lawsuits ** but clearly they have not. Save your money and time - there is no value here, just a scam.

They send an email indicating they have 'found' information impacting my reputation and they want $155 to get an account so I can fix the problem. They are reporting a lawsuit. It never happen. It is a total lie and a scam by MyLife. I notified them over a year ago and they said they would fix their error so I got suckered into subscribing. But now they are doing it again. MyLife is a total scam and should be shut down by the regulators. I know they have already been sued by CBS News but they are still involved in the same scam. EVERYBODY should stay clear of this scam. I wish a lawyer would do a class action lawsuit against them. MyLife.com is horrible.

Provides critical private information, without consent. Opens the door for identity fraud. This is criminal. I am wondering where they are coming from, and who authorized their illegal activities. Can somebody help on how to eliminate your...

I signed up for a $1.00 7 day trial on January 18, 2019. I then wrote an email saying I don't want an automatic membership. But I got charged $19,95 for a membership on February 25, 2019. I have called 5 or more times in an attempt to cancel this subscription. It is 9 days later and I have not had any success in reaching an actual person via the customer service phone number listed. Not the one on FB, not the one on the website... On each attempt I was placed 30th, 4th, and 21th, respectively, place in line. Each time I held on for approximately 30 minutes only to be disconnected without ever speaking to anyone!!! I should have read all the comments on this side before, cause it seems that this is an ongoing issue with many consumers.

They have patently false information listed for me. They claim I have arrest and criminal records which I find scandalous. I'm as clean as a whistle. On their site it says "cannot guarantee accuracy" for the data they post. If that's the case then they shouldn't be posting it or attempting to commercialize it. I reached out to their customer service dept. via email but I'm not expecting much of a response from them, based on what I've seen.

The one star review is for the site and service, not customer support. I would echo what every other reviewer has said: the information provided is private, not public, and much of it is bogus. ML published information about a couple of speeding tickets that are over 9 years old, even though our state wipes out that information after 5 years. ML said one person was currently looking at my information, when in fact the search was 7 years old. ML associated me with deceased "neighbors" who lived on the street long before I moved there. ML listed as current employment my part ownership of company we sold 7 years ago. After doing a "deep search," ML came up with 0 sites on which they claimed there was derogatory information to fix. And, after 45 years of an impeccable reputation in my profession, on ML I have a reputation score of 3.75 based on 1 "personal review", ML's own ambivalent entry 4 years ago.

I signed up for a $1.00 7 day trial on January 18, 2019. I have called three times in an attempt to cancel this subscription. It is 9 days later and I have not had any success in reaching an actual person via the customer service phone number listed. On each attempt I was placed 12th, 3rd, and 8th, respectively, place in line. Each time I held on for approximately 30 minutes only to be disconnected without ever speaking to anyone. It seems that this is an ongoing issue with many consumers. If anyone has had success in ending the automatic renewal and canceling their subscription please post the steps that were taken to accomplish this.

This is a scam and needs to be shut down. The information contained on this website about me is inaccurate and for safety reasons should not be posted for the world to see. I signed up for their 7 day trial as the website says that's the only way to "hide" the information. Alas, the information still appears publicly. I've tried to call twice and both times after being on hold for over 30 minutes each time, I was disconnected as soon as I was "caller number 1".

I signed up for MyLife out of curiosity and because it was cheap (before constant automatic renewals). The problem is it's worthless and they set you up on auto renewal. They keep hitting my card monthly. I was on hold twice, each time I get to be the next caller, the line is disconnected. Emailing them requesting cancellation does not help because they say they can only stop after you call them, but they disconnect you every time. It's a TOTAL SCAM.

A company I do business with Googled my name and came upon MyLife. EVERYTHING ON THERE IS COMPLETELY FALSE. I complained to MyLife that this is slander and they said they would remove it if I paid them WHICH IS BLACKMAIL!!! How does the company get away with this???

Do not pay the dollar trial. There is absolutely no way to cancel. You stay on hold for over 30 minutes and then they hang up! You send an email, no response. They charge you after the trial is over! I’ve literally called 6 times. Same situation from different numbers. On hold next in line, phone disconnects.

Found my name on this fraudulent site, the information was riddled with incorrect information. It contains your complete birth date, which can be a security issue. Every person's name I entered, including my own states criminal records found in red print. This is a scam to get you to sign up for their service. Most cases they are traffic tickets. When you call the listed number to be removed they put in a line of 30 or more waiting calls for 30 minutes or more, then hang up on you when it's your turn. Anyone can add their opinions of your character, resulting in creating a score regarding your integrity. This is an invasion of your privacy and needs to be shut down.

Unlike others when I waited on hold for 30 mins I actually got to speak to someone, for about one min. Then she started saying "hello, hello, hello" like she couldn't hear me. I strongly suspect that this was faked because she continued to say it for about two mins. She also paused her hellos when I spoke more than a hello back. I ended up disconnecting after cursing her out for about a min.

I was on hold for 30 minutes to cancel my account. When I became the next one to helped, I was disconnected. I again tried to call and cancel my account. When I was the next one to be helped, I was again disconnected. The report about me only had information about me over 7 years ago and was incomplete. I believe that this is nothing more than a scam company. I sent an e-mail to them demanding that they cancel my account and do not charge my credit card again. I will dispute any further charges on my credit card and ask my credit card company to investigate this company.

Like many of you who have filed complaints, I also have found erroneous information and lists of “acquaintances” that I have never heard of. They listed derogatory information that is extremely inaccurate. Clearly this is to create irritation and “con” people into signing up. This site is dangerous and puts many people at risk by making too much information available. I sent them an email (and got a response) demanding they remove my information within 72 hours or I will file a lawsuit. Anything someone writes about you shared in a public forum that is inaccurate or can cause damage to you financially, is defamation. If my profile is not removed by Tuesday, we are moving ahead with a suit.

This company needs to be shut down. The information that they post is fraudulent and there is NO WAY to speak to anyone as when you call the number that is available, like many have said, you wait in a very long "hold line" and when you are caller number 1, next in line...they disconnect you. This has happened multiple times. There is no way to protect yourself or to deactivate an account that has fraudulent information about you. I would like to know how this company is legally operating! What can be done about this to help protect people???

Company is posting private information and some fraudulent information without my consent and refusing to take down the information when requested in writing. The email response said that the information was public and therefore they were not in any breach of laws or violations. This is false as the informant on is not accurate but presents itself as a legitimate background check. There is also a review feature where the site allows others to rate you up to 5 stars and leave comments about you as if you are a business or celebrity. Upon a google search, your “rating” comes up as an immediate result. There is no way to verify any of the slanderous items that may be said in such a review and as a private individual I do not see how this is legal. Company has denied multiple requests to remove information.

The information about me is false. Personal information about me that is on their website could cause me to have identity fraud. The website posts my address which puts me in a unsafe position. Please, if anyone is out there that cares please protect me and our US citizens from this website that falsely accuses me of having a arrest record which I’ve never been arrested in my life! Also, it states my personal information I do not want out there. Please someone look into this!

I ordered the $1.00 free trial but notice the information was not up to date. So I went to BEEN VERIFIED to compare and found their information more accurate. I called to cancel my $1.00 subscription, and just as the other VICTIM said, "After being on hold for 45 minutes and got to my number > they hung-up on me...3x's!!!!" When I canceled my subscription with BEEN VERIFIED they had an automated attendant that canceled my subscription within SECONDS! No holding, no waiting! AWESOME CUSTOMER SERVICE! But "MYLIFE IS A SCAM!"!!! It's the holiday, So tomorrow I will be calling my bank to "PUT A STOP" on that automatic renewal.

This company is putting damaging information online about me and has also listed my Facebook picture w/out my consent. I have called their Customer Service number 4 times and was a put on hold for 30 minutes or more and each time and as soon as it got my turn and I was number 1 it hung up on me. I have emailed them 3 times each w/ simply an auto response saying they will be in contact. Additionally I signed up for a trial in order to make my profile private and my information is showing up online.

Mylife.com has failed to remove personal data upon a valid opt-out request as defined in their privacy policy. On January 7th, 2019 I followed the guidelines for requesting my personal information to be removed in entirety grin mylife.com by sending them an email with personally identifiable information they requested in order to validate my identity. I was assigned ticket **.

I went and checked my information on MyLife for the inaugural fee of $1.00 and repaired some disinformation that was there. After about a week I see that they took another $20 I guess because I didn't get back to them about not using the service anymore. I sent an email to their service center to have the subscription ended but they said that you had to call them. So I called them last Friday only to find myself number 43 on the list of callers on hold. I hung up again and emailed them again and they sent the same exact email. Today I tried to call them again, the phone rang twice and hung up so I emailed them again my complaint and they sent the same email. This sounds like a SCAM of the biggest kind, intentionally putting bad info out there, the consumer pays to have it changed and when you go to unsubscribe the process is not anywhere as easy as when you first paid them.

I happened to come across my name on this site, connected to a picture of someone else, but with my information. It had my address, my son's car, and a whole host of other private information that would make it too easy for an identity thief. Worse, they had me with a criminal record which I DO NOT have. It also had me married to someone I've never heard of. You can email privacy at MyLife dot com and ask for your info to be removed. Do not take no for an answer. I emailed again and again and my information has now been removed.

The information that is shared publicly by this website is incorrect. I certainly hope that people don't use this information. How is it legal for a company to publish false information and we are unable to do anything to remove it without paying them money? We should NOT have to pay anyone or any company for publishing FALSE information. What a scam!

What this site does is completely unethical. They posted my full birthday on their site. In plain view for anybody to see. The big problem? I didn’t post that info anywhere on the internet. They somehow dug it up and posted it without my permission. The worst part? THEY REFUSE TO HONOR REMOVAL REQUESTS. They gave me a boiler plate response that basically said: “This is public information, ** you.” Signed by some generic single-named person. I don’t know if this is even a person or an automation. Their phone system appears to be automated as when you call it tells you that you are 12 in line, makes like there are other people waiting, hangs up when it gets to you. You call back, guess what? Exactly 12th in line again.

A simple request made via MyLife.com support to cancel membership. I've requested 4x. I think it is asinine that this day in age, there is no option to pause, or cancel membership via online account login. I'm being ** of my hard-earned money monthly to no avail in getting this membership I no longer want cancelled.

Two issues: They are using my photo, which they snatched from Facebook, on someone else’s report. I checked mine, they are using the same photo on mine. The information they have on me is 5 years old and inaccurate. They also make false and scandalous innuendos about me, such as I may have evictions and I may be a sexual predator. I am referring this to the Department of Consumer Affairs at the state Attorney General's office. They need to rectify this. Companies who present false information as a means of harvesting customers is scandalous.

I used this site to locate some friends for a reunion. The next thing I knew, it had accessed my Ancestry account and had posted A LOT of my personal information... more than should ever be public. I've emailed, messaged and tried to call them to remove it. They respond to my emails and say it'll be removed in 7-10 days but it remains. Here's the part I feel is extortion. You can pay for a membership account and manage your profile.

MyLife posted my picture on their website without permission from me. They also posted a lot of inaccurate information about me on their website. I have called them several times to remove my picture from their website but without success. They never answered my calls but always keep my calls on waiting.

I was looking up a potential date and just to check accuracy I put in my name. My photo came up with half of my correct information and someone else's as well. The last name that came up on my photo was **. 4 years ago the IRS merged her information with mine, leaving me with a horrible credit history - which was not mine. She lives on the East Coast and I have never lived there. The IRS finally corrected the error. I would never trust this website!!!!

I was advised by a friend of mine to check out my profile on My Life. This site contains tons of inaccurate information that supposedly relates to me. My question is how is this legal? I would like to sue them. I see I am not the only one. Please advise. Looks like a CLASS ACTION LAWSUIT WOULD BE IN ORDER.

MYLIFE NEEDS TO BE SHUTDOWN NOW!!! They truly are destroying peoples lives! I called FIVE different times to try and get the personal information they have on me removed from the internet. I waited anywhere from 36-53 minutes on five different calls!!! Each time they hung up on me right when I was first in line to speak with an agent. This is SO INFURIATING!!! I THINK THEIR CALL WAITING ESTIMATIONS ARE TOTAL B.S. AND FAKE! They try and give you false hope of speaking to someone. I absolutely hate the fact that they have my name and age plastered all over the internet. I hate it!!! Hate it! They have no idea how much I try to keep this info private...and then these IDIOTS at mylife.com post it for everyone to see! They need to be STOPPED!!! I'm going to look into filing a lawsuit. People need to start a petition to STOP MYLIFE.COM from doing this.

I stumbled across the mylife.com website & looked up myself. WOW! Talk about a bunch of inaccuracies about me!! I have a “poor” score and it went on to any I have criminal records, bankruptcies, etc, etc. Truth is I’ve only had ONE traffic ticket in my entire driving career (25+years) & that was about 12 years ago of which it was a civil infraction, NOT a CRIMINAL ticket. I could go on & on about all the untruths of this website but that was just one example. Don't rely on these scammers for any information on someone & certainly don't pay $ for a "detailed report". This site needs to be shut down!! They are potentially affecting people’s lives with their BS if a potential employer, etc, etc actually believes the information they’re spewing out! Ruining a person’s reputation! Total defamation of character!

I was just informed by my boyfriend of two years, that MyLife.com sent him an unsolicited email regarding a bankruptcy that my ex husband and I filed TWENTY FIVE YEARS AGO!! I asked him to forward it to me. I wasn't trying to hide this from my boyfriend, in fact I'd discussed it with him before, when I was buying a car about two years ago. Also, they got my age wrong by a year. The email sent to him was in Red font with exclamation points, with the subject line of..."we found negative information about..."

I was terrified to come across this site and see information about me that isn't true. They clearly pull from social media records but how they determined I was associated with a certain political group that I am the opposite of is scary to me. They have misinformation and I hope no one tries to use this site for useful information.

So this fraudulent scam site has informed me that not only do I have stalkers searching for me but that I have arrest/court/bankruptcy records, oh and I have several relatives that I have never heard of...HAHAHAHA news to me! There is no way to correct this, this is a total fraud site that should be SHUT DOWN!!! How is this allowed to continue? I will be researching to see if there is a class action lawsuit out there I can join!! Too bad these ratings do not go into the negatives...

The search was inaccurate in so many ways. More of a slander site than investigative. Chose the 7 day trial for $1. Ended up with a bill for a one year subscription, and was told they couldn't refund it. They had to charge me for one month, then it would be over. DO NOT WASTE YOUR TIME AND MONEY WITH THESE FRAUDSTERS!!!

I called their 1-888 number and was NEVER able to speak to someone. I wanted to ask general questions about their product, but every time I called, I waited for a good 10 mins with a countdown of my place in line and the amount of wait time. Lo and behold, each time my turn came up and I was next in line, and after the "Wait time will be 1 minute", it hung up. This happened 3 times. At first I was very frustrated, but then later was grateful that this prevented me from purchasing the product. It was extremely hard to ask just a general question, can you imagine what I would of had to go through if I wanted a refund or if there were an error made on my account?

I was about to enter a critical business agreement when the other party inquired about a rating I had on mylife.com. I was shocked to read that I had a poor rating due to a "court ruling" against me. I've had one traffic ticket in close to one million of lifetime driving (salesperson). I called mylife.com to request removal of this slanderous rating. I was told, after a long wait, that they could "manage it" if I paid them a monthly membership fee and that if I stopped paying, they would put the rating back online as "punishment" (their words, not mine). I declined, as I know that once you give in to blackmail, you lose. How is this not a federal crime?

Yep, I fell for this. Paid a dollar for a trial subscription. Tried to call to cancel numerous times. Never did get through. Finally called my bank and they cancelled my debit card so no other charges could be added. That was my only choice, but that's okay. Do not trust these guys. I even read, after the fact, that there is a class action lawsuit filed against them.

This company, with whom I've never had any contact, is circulating inaccurate and defamatory information about me. Enough correct info to identify me (name, age hometown), but false info on job, income and court/criminal records. I called and waited on hold for 32 minutes, only to be disconnected when I was finally next in line. What they're posting about me could result in loss of job and/or opportunities, which used to be known as libel/defamation, which used to be illegal. Is this now legal? I have captured a screenshot of my profile and will send to my state's Secretary of State. In the meantime, I also am anticipating the day when a class action lawsuit brings these soulless grifters to their knees.

Who are they to rate myself as a person? They don't know me personally and have my name spelled wrong numerous times. They have me at a very low rating, I've worked my entire life and treat others respectfully just to have this website belittle me and make it sound as though I'm a common criminal. How do they get away with this? Looks to me like they're the bad people. Making money on bad mouthing people they don't know. This should be illegal. If they want to show my arrest records that's fine (I have two in 48 years and nothing that I'm ashamed of). I paid my dues and learned from both but who are they to rate the person I am. How do they sleep at night. This is so wrong!

I got a trial account with MyLife and then tried to cancel the account. The problem is that they make it extremely difficult to do this. There is nothing on their account page about how this can be done. I had to google the topic to find how to do it. I had a charge for $83 on my Visa and after a conversation with their "helpful" customer service they agreed to reverse this charge, but said they were going to charge me their monthly fee of $10 BECAUSE I looked up myself. (By the way the charge was made the same day as my phone call.) I went back into my Visa and found that they actually did reverse the $83 but there was a charge of $19.95. I haven't seen the $10 charge yet, but I'm sure it will be coming. DON'T try their service--it is a ripoff with a very difficult process to get rid of it.

Wow, just wow. As if scamming people into subscriptions wasn’t morally lacking enough - this company is now libeling the DEAD. They posted that my father, was a sex offender (absolutely not true) this was the first thing that came up on Google... The obituary was 4th. People looking for my dad's obituary read this horrible slander! Not only that... They spelled my dad's name as “durwyn” to add insult to injury.

The information contained on the MyLife is totally inaccurate. I have a nephew with the same name as me and it appears they have crossed our information. Ironically it appears that MyLife is capturing some of the information from 'our' LinkedIn profiles. LinkedIn needs to take immediate action and block MyLife from accessing and gaining our information. Ironically my wife does not have a LinkedIn profile and she does not appear on the MyLife site.

Looked up my name and found that my reputation score is 1.5/5 (just like Nosedive on Black Mirror). My report is filled with inaccuracies and this company should be sued by everyone who has mistaken information on their report. On hold for more than 20 minutes waiting to speak to someone and they hung up on me. Anyone who invests in this report, is a complete idiot. Buyer beware! Jeffrey Tinsley (CEO) of Mylife.com (headquartered in CA) should be sued personally by everyone in a Common Law Court for slander!!!

I have made multiple attempts to remove my account, despite mylife.com stating this is possible it apparently takes an act of Congress...and likewise in similar cases as reported by consumeraffairs.com. MyLife and companies like them profit from personal information distribution without asking permission to assemble the information here. Further, the information is often incomplete and inaccurate allowing anyone to modify information about an individual whether fact based or not. Forced payment for someone to claim, update or remove the information is in effect a form of extortion. Please Google Mylife.com complaints.

Score was not good, tried to change. Signed up; still couldn't change. Called, on hold 16 mins. Guy said score is random number. Only way to affect is get more folks to sign up and write review. Canceled acct and the card renewal. All in 19 minutes. I was relieved. Called (888) 704-1900.

I researched my name on the internet just out of curiosity and I was shocked and surprised to see that according to Mylife.com, I had DUI and warrants under my name and that I was possibly listed as a sex offender. All of this is completely false! These people need to be stopped! This is defamation!

After 25 minutes on hold, I never actually spoke to a person. The wait time and my number in line decreased until I was number 1 in line with 1 minute to wait... and then both numbers began to increase. I hung up when I was up to number 8 in line with 4 minutes to wait. Nonsense! There is so much inaccurate information and the stuff that is available for purchase? MyLife is potentially putting my family IN DANGER due to a stalker we have been evading for nearly a decade. So thanks, MyLife, for your careless regard for my children's safety. Packaging and placing address, phone number, car information right in the lap of someone with ill intentions? Wow. Not to mention all of my neighbors' names and addresses. This is downright despicable.

MyLife refuses to remove my information. They state they gather it from sources that are readily available online. It makes me look like a sleazeball criminal and I won't stand for it. I do not have bankruptcies, friends that are criminals. Lawsuit revolved around a car accident where a six car that were involved sued each other. It is not a bad thing, no one was cited. These people are spreading false information and are not to be believed.

Found my personal info was on their site and tried to remove it. They say to call etc... Bottom line, they just hang up on you after you are on hold for 30 min when you get to the top of the queue. Shady. Unethical. This company needs to go down.

Mylife.com reputation scores are invalid. The site gives the impression that you may have a criminal record, jail time, or prison time when you have had only, in my case, two speeding tickets in the last 40 years. They showed court filings against me personally, when there was a small claims case against my company - my company prevailed in the outcome. I would consider all the information posted to be invalid. There were other errors in my report as well. Mylife.com did remove my profile from their site after I spent money to check the information on my "record", I complained to Mylife.com, I wrote a negative review of Mylife.com on my profile, and I phoned them to discontinue my membership and complain about their unethical behavior.

They have no opt out. They want you to sign up and pay them in order to "manage your reputation." It's blackmail extortion. Europe has laws against this. Why doesn't the USA? Why do we put up with this here?

Most of the information was incorrect. My name, my associates, the person who use to own this house who was deceased before we purchased the home, my red court records. But to add insult to injury the beautiful woman in the profile that was supposed to be me, the wrong telephone number, and the wrong link to my facebook account. It was not as nearly as disastrous as my husband's information. Then there was the extremely rude "help" who was speaking another language as he informed me that I could now hang up the telephone. Cannot wait to see how much they charge my credit card. In Illinois we have stringent consumer fraud laws. This is consumer fraud, and MyLife, you should be ashamed.

This website portrays me as having a criminal background and allows internet stalkers to post anonymous views to discredit me which shows up in search. It is a huge privacy violation and potentially dangerous for employers to see the defamation. Then it asks you to pay over $100 minimum and agree to reoccurring credit card charges to view the information or remove it. This is my first request for you to remove my name from your website for safety, privacy and defamation reasons. My name in this location constitutes violations of interstate stalking, false statements of a criminal record, and defamation and slander that is detrimental to me financially. I have not authorized your company to use my name on your site in any way.

So to start off with it's a pain in the ** to cancel. So start by not signing up. Second, the info they had on me was less than half correct. Third they made a profile for a phony name I used on throwaway sites back in the 90s and early 2000s. Just don't take the bait.

The options to change or update your subscription(s) are incredibly limited. The only way to change or cancel your subscription or delete your account is to call the customer service number, be placed on an extensive hold, and speak with a representative whose job is to place you on hold again to pull up your information, and then dissuade you from cancelling your account or subscription.