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Reviewed Feb. 18, 2021
MyLife.com is a complete scam. They say that someone is searching for you so you pay a dollar. Then you still can't see who the person is because it's no one. A week later they hit your account 4 times with 4 different amounts. Please beware!!
Reviewed Feb. 3, 2021
I have already requested four times for Mylife.com to remove my profile containing inaccurate and false information that can ruin my online reputation. I do not want my name connected with their site, but mylife.com refuse to delete my profile. How is this legal? How can they morally and ethically provide negative information regarding reputation scores when the company itself has terrible online reputation reviews? They are not credible, or a reliable source. Mylife.com is making money off hurting people’s online reputations. How are they helping? The more sites that post negative information, the easier it is to Google and find more negative information on someone.
Mylife.com needs to exposed, shut down, and held accountable for abusing their power online to make money off of people solely for their own personal gain. Are they a judicial system or a credit reporting agency? They are collecting information like “hearsay.” Most negative information is removed from a credit report after 7 years. How can they continue to report information that no longer even appears on someone’s credit report?? Just because someone was going through circumstantial difficulties, doesn’t mean it should not define their entire life and online reputation. A website needs to be developed for the sole purpose of exposing and reporting websites who provide negative online reputation information. See how they like it having their company’s reputation scrutinized online? Not sure how a company can give out reputation reviews, when mylife.com is one of the most hated online sites out there. Shame on you!
Reviewed Jan. 4, 2021
Mylife.com IS A SCAM AND IS FRAUDULENT AND ILLEGAL! As everyone knows, this ** website has inaccurate information about them. It has inaccurate information about me! I want to be removed from their website. I want the website to be taken down. I want my refund! I know there is a lawsuit against Mylife.com and hope and pray that not only the website is shut down but the CEO, Jeffrey Tinsley, (email@example.com) has his "license" revoked.
They took $67.95 from my bank without my authorization. The representative I spoke to (outside of the USA) said there was a "computer glitch" that caused me to be charged - FRAUDULENTLY! I asked to be transferred to a representative inside the USA, and that request was flat-out denied! Anyone can go to anyone's "page" and alter/edit their personal information. ANYONE! I can go from being Christian to Atheist at any time by ANYONE who goes to my "page" and changes it!
This happened to me over the Summer! This cannot continue! When is someone going to take down this website and revoke this criminal's "license". I'm getting impatient! I have reported Mylife.com and CEO, Jeff Tinsley, to the BBB, FTC, CA Attorney General, CA Department of Consumer Affairs, etc., etc., etc. I am about to file my own lawsuit. I reported that not only did they fraudulently charge me $67.95 for which I requested a refund but STILL have not received one but also reported that the information they have about me is FALSE! I have emailed these criminals repeatedly about the refund and my personal information but get NO response! This is illegal! Do something!!!!
Reviewed Dec. 29, 2020
I have called MyLife and asked them to delete my information from their site. They said they would. They did not. All that happened is I continued to get even more spam stating I was affiliated with "two damaging" associates, negative personal reviews, sites with my info needing removal. Then they said two people were viewing my "reputation score". The obvious inference is, that those nasty damaging associates are after me, without actually saying it. I receive spam from them several times a week. When I call them to find out who or what, they says the file has been deleted, yet sends me more spam indicating it's not deleted. My Life was started in 2002 by Jeffery Tinsley and is now worth enough to fight any legal battles and pay anyone off with a settlement. In July 2020, the US Department of Justice filed lawsuit against them for their questionable business practices. Good for them!
Reviewed Dec. 24, 2020
MyLife is a scam that should be shut down. The first subscription basically gives you very little new information from what you see in the free section, so they try to scam you a second time by offering a premium membership for the information you thought you were getting with the first purchase. I cancelled my membership the same day I purchased, but still stuck for the initial membership cost. DON'T FALL FOR THIS SCAM!
Reviewed Dec. 21, 2020
This is a scam. They really do nothing for you. You pay an expensive fee to "update" the file that they have about you, which they gathered from public sources. In this sense you might be able to explain something negative about your life, but they do not erase any public information as they say they would. Also, I tried to cancel my automatic renewal and they said that I did that that my account would be cancelled. So I had to write down when my subscription expires and go to their website and cancel before it renews. This is probably illegal. As long as you pay for a certain period of time you should be able to control whether you want automatic renewal or not. I am planning in filing a complaint with several government authorities to investigate this issue. In my opinion this is worthless service and nobody should use it.
Reviewed Dec. 17, 2020
I called MyLife to delete my profile, they would not stop selling me on signing up for their services to allegedly delete information from other areas of the web. Since I signed up with them, I get 5-10 spam texts and/or calls a day now. DO NOT give them any of your information.
Reviewed Dec. 4, 2020
I cancelled Mylife.com Sept. 2020 and have ref.# and Mylife.com sent me an email in an attempt to fraudulently debit money from my bank account. I called Mylife.com and reported the attempted fraud to my bank. That debit card was cancelled in Sept. as well. Mylife.com is a scam.
Reviewed Dec. 2, 2020
No phone number or help desk, many discrepancies and will not accept corrections. Telling me there is another site like theirs who is giving out terrible information about me.. But I cannot remove, even though it’s not me! Buyer Beware!!!
Reviewed Nov. 27, 2020
Signed up for 1 day. 10 days later I had a charge to my account. I had my cancellation #. Called today they said they would reimburse me. Going to bank and filing a fraud charge. Don't want more charges.
Reviewed Nov. 14, 2020
In October, I wanted to check my background report. I signed up for the $1 three day trial, then canceled the auto renewal the next day. A couple of weeks later, I noticed a charge on my bank statement for $18.95. I thought maybe I made a mistake and didn’t cancel correctly so I thought to myself, oh well, no big deal. Now it’s November, and I had another charge of $18.95. Keep in mind, if you upgrade to premium, it’s only $8.95 per month for 12 months. So why have I been charged almost $40 and haven’t been able to view ANY information about myself!?
When I attempt to view my detailed report, it wants me to sign up for a premium account. So I called customer service and the woman I spoke with would not listen! She kept cutting me off and reading from whatever script was in front of her. I was informed if I want to view my profile, she would charge my account $50. Obviously I told her no since I have already been charged almost $40. She stated those charges were so I could search other people’s reports. I don’t want to search other people, I want to view MY information. Do not sign up for this scam. This company needs to be shut down.
Reviewed Nov. 12, 2020
MyLife.com is a illegitimate company spreading lies. You must pay to delete what is supposed to be your true information. I'm surprised this company is still up and running considering there was a class action lawsuit started back in 2011. Do not believe any information you read on the website. I rate this company zero but Consumer Affairs has forced me to click on a star.
Reviewed Nov. 2, 2020
I have never had anything to do with www.mylife.com but yet someone brought this website to my attention and the information on this public forum contains a lot of misinformation. I have never gave this company any permission nor consent or shared any of my information with this crap company. They really need a class action lawsuit or personal lawsuit against them for my reputation with false bull crap they are putting out to the public.!!! And saying I've used other names and listing people I dont even know who the hell is this company.??? Also have no idea why I have to rate "mylife" with any star they are dont even deserve any star! A rating of -00 is far too good for this company or so called business the Company must be just about money greed on selling misinformation!! Wonder how many people have had monetary loss because of this company's horse crap??
Reviewed Nov. 1, 2020
Got an email from MyLife telling me I have a negative mark on my reputation score. I assume this is because I just got a speeding ticket in Sept. Here is the deception...If someone looks you up, several categories are listed and under each, it says you do or "may" have records. Among those are criminal/court records. Mine said I have records I have neither, ever in my 59 years of life! Bankruptcies...says I may have records. NOPE!! No bankruptcy ever, or liens filed against me ever. I have a hunch this is about a 25$ medical bill that was not forwarded to my home after an address change from a temp apt I lived in for home renovation. It went to collection, and I paid it as soon as I knew it existed.
I am a professional, who pays my bills, excess in my profession an an RN, and does community outreach. This website is horrible. There is a long disclaimer that states the hoops you have to jump through to keep your info from being sold. Or..you can pay them to change your info...I have a hunch no matter how much you paid, they would still portray you as a criminal because of a speeding ticket!
This site used to be CLASSMATES.com, which was part of a class action lawsuit over deceptive practices, so the owner reinvented it into MyLife. Beware folks, this site sells your information to others. If someone looks me up, and says "criminal record, OMG. Now I have to know," they pay MyLife 14.95, and get my info...only to find out that, except for a speeding ticket, I'm squeaky clean. That is the deceptive practices part of it, and how they prey on people.
Reviewed Oct. 17, 2020
I rate this online scam zero stars. I emailed the company several times about the information in my profile and that more than half the info was incorrect. I has a subscription for many months until a month ago I had enough so I canceled, so I thought. Monday I checked and not only was it still active but they charged me as well. Sent another email, went to website cancel again. A few hours later I check and I find that my reputation score is now a zero (BAD) and 19 felonies have been added! If that isn't bad enough I look around and find something very specific from my contact list that I named something off the wall along with two humans from my list. They gave my object a profile, the odds of another person with this off the wall name being in their contact list I'm sure is zero, I didn't give it to them so how did they acquire this? There is so many other issues but not enough room here to type it all. I am going to do something about this.
Reviewed Oct. 12, 2020
Signed up for the trial day pass and did my search. The same day, canceled by subscription. They charged my debit card for $45. They have said they would refund me. I will definitely be more careful in the future.
Reviewed Oct. 6, 2020
Signed up for 3 day trial on 9/16/20. Canceled THE SAME DAY within 15 mins. On 10/6/20, I went through my emails to find the receipt for the $1 charge and couldn't find the receipt, my "welcome" email one usually gets when they join any membership, nor the cancellation email. I also saw that they had renewed at $18.95 on 9/24/20. I AGAIN cancelled the auto renew and I called. Asked why I didn't receive emails, she didn't have an answer. Asked why they weren't showing my cancellation from 9/16, she had no answer. She said she was cancelling my auto-renew. When I explained I had just done it online, she said she didn't see that I'd done it.
My next logical question was "if you don't see my cancellation from today, wouldn't it make sense that you also didn't see the one from 9/16, therefore something is wrong with your website and I should be refunded?" No answer. Spoke with supervisor who also gave me the runaround, non answers, and even raised his voice with me. Basically, it's a scam. Nowhere does it say you must call to cancel as it has the "cancel" option right on the website. Beware!
Reviewed Sept. 12, 2020
This site has emailed me that I have criminal record and it's Supposedly posted on their site. I have never had and criminal record ever. They wanted me to pay money to remove it. When I called their 1-888 number I again was told I could pay 19.99 to remove my profile then told I could pay 1 roller. I said I refuse to pay to have my personal and false information removed and finally the lady said it would be removed. I don't appreciate being told that other websites also have my name and world wide info and that if it's incorrect it's not their fault and my name is being used and if I pay for it it can be removed. I believe this to be fraud. I'm not happy and I think if they can't get their information correct they should be shut down.
Reviewed Sept. 12, 2020
I sign up for a 30 day free trial. Never found any info on the people I searched for. Then the $18/mo charges appeared on my credit card. I just finished my 3rd call to get charges stopped. Appears to be a scam.
Reviewed Aug. 23, 2020
Updated on 08/23/2020: I just got off the phone, calling Mylife to remove me from their forum. I was asked why and I explained, there are numerous mistakes on my profile and I had attempted to correct them thru the website AND calling. A year later, the information is still 20+ years out of date and remains inaccurate. Upon calling just now, the representative apologized, said they gather information from public records and I asked, then how is it that EVERY OTHER site has my information correct, WITHOUT notification?!?! After a few minutes, he said I was removed... I asked how, since I never gave my name! I then asked for a supervisor and were told none were available (typical for a scam site)! I asked WHEN they would be available and was told “in an hour”. I said “over lunch break”, there is NO ONE currently in charge?
I’m 53 and that whole conversation was an insult to my intelligence! I told him I understand how business works and he had already lied to me and I’m not about to give him my name.. I WANT TO SPEAK TO A SUPERVISOR!!!! He then put me on hold. I made note of the time, hung up, called back and immediately asked for a supervisor. After getting the run around a second time, I was put thru to an individual who called herself “Vhie”. After her introduction, I said I was recording the call for security purposes... She became belligerent and said I could not record the call. I explained I wasn’t YET, but they were recording ME, so why could I not record THEM (unless it is a SCAM, SCAM, SCAM)!!!! I was hung up on.
Original Review: I have given this site the benefit of the doubt two separate times. The first time I was SHOCKED to see that this site has me living at an address that is over 20 years old! My ‘reputation score’ was also rated using my apartment neighbors. I own my home and so do my neighbors. I called them and gave them the updated, correct information. On a number of mistakes. I never saw the updates to my profile. I cancelled and tried again a year later. The same information persisted and I called them back. They said as long as you are PAYING for access, they will change the info, but once you cancel, they reverse all the information you have corrected. SCAM, SCAM, SCAM, SCAM!!! I am attempting to give them no stars, but if I have to give something, they don’t deserve ONE STAR, 1/2 STAR, ANYTHING! Perpetuating false information is absolutely wrong!!!!
Reviewed July 19, 2020
MyLife first tells us we have bad items in our report, then offers 3-day trial for $1.00 which converts to an annual subscription if not cancelled. Problem is MyLife intentionally makes it really difficult to cancel. A fake, scam company Really should be totally illegal.
Reviewed July 11, 2020
I was drawn to me My Life site because I was interested in background on an arrested criminal in our area. After clicking through and waiting 10 minutes or so for the site to presumably be gathering all this information that exists for this individual, all the while giving me hope that this and that and the other was found, at the end of all that it required me to sign up in order to get the report. I signed up for the $1 for 3 days service, and expected the report to be sent to me or made available to be online immediately after sign up was completed. No such thing happened! And when I put the same name in after being signed into the site, the report came back very quickly indicating no information could be found. Pure scam!
That was yesterday. I then searched the internet for reviews, and found the reviews on this ConsumerAffairs site. Many of you have talked about getting billed after the 3 days even though you had requested your account be deactivated. I also tried to deactivate my account after reading those reviews. you can't do it online -- it makes you think you can, but ultimately it says call a number to deactivate.
Having read your reviews, I took a different approach. First, I froze my credit card account to protect myself against what your reviews say has happened to you. Then after thinking about it for a while, I wondered if my life would keep trying to bill me even two or three weeks down the road, after I'm probably will have unfrozen my credit card account. So I decided the safest thing was to report my credit card lost or stolen and just get a new credit card. That's what I've done, even though now I've got a bunch of work to update the new credit card to all of my automatic bill pay creditors.
Also, rather than call the my life phone number to ask them to deactivate my account, I sent an email to their membership email address, and said that I'm sending this email so that I can give it to my attorney if they do not honor my request to deactivate or delete if possible my account. I received an email response this morning from a person named "Jo A." in their membership department saying my profile has been deleted, and I will be able to verify that by attempting to log in after 24 hours. I'll give that a try and see what happens.
Reviewed July 2, 2020
I paid $1 for 3 days to look for someone from my past. They later charged $19.97 to my card. When I called them they refused a refund stating that I should've called within 3 days to 'cancel my subscription'. Apparently when I bought the 3 days I became a 'subscriber'. That was not made clear when I bought 3 days. This is a deception & a scam.
Reviewed June 24, 2020
They intentionally publish incorrect information about you, in order to get you to pay money to change it. I have unsubscribed and yet they keep emailing me. They were exposed as a scam years ago, so they should be shut down.
Reviewed May 16, 2020
Checked on another person I am related to false information, untrue information, wrong information then was charged twice!! This site should be shut down for the worst fact checks on a person background and anything else related to people check.
Reviewed May 5, 2020
I literally just got off the phone with their CS Department. After five phone calls, I finally received the e-mail I had been asking for, a confirmation letter stating that my account had been cancelled. I called their customer service department shortly after I subscribed as I was billed for the year and not on a monthly basis. Their ploys to keep your money are obvious and childish. They told me on the first call that I would receive an email stating my membership was cancelled. I received received an email, two in fact, for advertisements. I called them again and was put on hold for 25 minutes with really aggravating music and was then told, again, an email would be sent.
After I looked into my online banking app, I seen that the charge for $119.40 was no longer pending and had been charged to the account. After I had calmed down, I made another phone call. This was much of the same drama as before. On my 4th phone call, I was given a name that would show up in my email stating that the account was canceled. I was also informed that because I had not actually asked for a refund, that they wouldn't be refunding my money. That was quite crafty. Finally after the 5th call stating that I was not going to get off the phone until an email was sent to me confirming cancellation and a refund, I received what I had been asking for for 3 days. Do not, I repeat, do not fall for their tactics. They are scammers and trying to get your money back out of them is a long process.
Reviewed May 2, 2020
My identity was stolen and the police brought to my attention that all my personal information was posted on Mylife.com (last 4 of my SSN, mother's maiden name, etc)..quick Google search. I called and emailed them to take it down and they refer me to "FAQ18" which is what type of payment they accept. Turns out you have to pay for a membership to remove or edit your information. The link has photos of me, my family, my dog, my house. they have set me up to be victimized by thieves, criminals, burglars and who knows what else. They continue to remove my information unless I pay them.
Reviewed May 1, 2020
Back in October, I signed up for the 3 day $1.00 trial, and within that HOUR I cancelled everything possible on my account. Today, May 1st, I received a $59.95 charge on my account. I called customer service, stayed on hold for over 30 minutes, told the representative my issue, and only for him to disappear? The line did not even hang up, he just stopped talking to me. I am currently on hold AGAIN, and I e-mailed them as well. This is most definitely a scam, and they have been sued before for this as well. I am hoping to get my money back, which they took without authorization and permission. This is especially terrifying given that we are in a pandemic, and they are just taking money for no reason.
Reviewed April 29, 2020
I went and checked it out, I applied for the 3 day membership to try it out for $1. After submitting the form I received a response from my Bank as I have alerts set up on my account that $83.45 was being processed by My Life. I imediately called MyLife and the representative said, "No sir you must have clicked the year membership and therefore are being charged for 1 year." I assured them that I had not selected a 1 year membership and in fact selected the 3 day $1 button.
I want my money back. They wanted to argue with me on what I selected and then finally said they would process a refund. They gave me a case number and I then waited. The following day my bank is charge .83 for a foreign transaction and I call the bank and it is my life foreign transaction fee out of England. Since I have a visa number they charge a foreign transaction fee. Now this is most odd since Mylife shows they are headquartered in LosAngeles. I called back and they inform me that it will take 3 -5 business days from today to get my money back. Hmm that is odd too since we live in the electronic age and it was pulled in 3/10 of a second from my account. So far no refund has shown as even being attempted. Do yourself a favor and not use this service. It is a foreign front company and not representing themselves accurately. They will scam you out of a 1 year membership then hit you with foreign transaction fees.
Reviewed April 27, 2020
First, they are combining my records with a person who has a very somebody with a similar name. 2nd) It's not, "Right" to report an X-Step mother, who I've not seen for 30 years, since she cheated on, & divorced my father, as my Associate, or to report an X-Wife, who I've not seen in 16 years, after 8 years in family court, & 2 years in Bankruptcy for an 11-month marriage where she wanted $70,000 for 11-month marriage, as my Associates.
It's not right for MyLife to report Dead people, who I've not seen for 15 years, as my associates. It's not right for MyLife to include these above mentioned people as my associates, & lower my Reputation Score because of their Criminal Records. I have nothing to do with them or there criminal records. It's not right for MyLife to Lower my Reputation score because, neighboring people, (who I do Not know) living within 2-blocks of my house.It's, not "Right" for MyLife to report count Court Records against me when I was found innocent, & were only the result of my X-wife's manipulations of the police. They are the villains. My son, my current wife of 21-years, & I are the victims. Now, MyLife is reporting my reputation score as questionable, when
I did my best to save my son and get our family away from those bad people.
My Court records are only a product of my X-wife’s manipulations, and false accusations to the police. Sadly, arrests are not taken off of your records, when proven innocent. It only says dismissed. But, MyLife is counting it against my Reputation score. My Bankruptcy, only happened after my X-wife dragged me through court for 8 years, & had her friends, kick in the back door, rob my house, and damage my cars, after the judge told her she would not be getting spousal maintenance, nor $70,000 for an 11 month marriage, when my total property value was $30,000.
Also, my score decreased, every time, I tried to correct the entries, of these people off of my profile, (which the site says is free). How is that fair or "Right." My Reputation score even went down when I Emailed them. Asking for then to correct or remove the Info. MyLife originally reported my Reputation Score as 2.68-(Green). It Lowered to 1.8-(orange) after I tried to remove the above mentioned people as my associated-(Which the website says you can do for Free). I wanted to try to fix this & I also did not want my personal Info displayed on the website. So, I payed $1.00 for a 3-day Trial Membership. I turned off my personal Info, address & correct some Court records that are not mine-(which the website says you can do).
Now, they Billed my credit card $100, without my permission and my Reputation score is Now 0.56-(Red). So, as you can see, My TRUE records did NOT change. But, the WebSite Reputation score Lowered to the point of a Career Criminal, just for turning off my personal info, & trying to correct False Info. I am taking Screen shots of this, and I will be reporting this.Please, MyLife, If you can not report these things correctly, than, stop hurting good people, who have already been hurt by other, people, who really are bad.
It's like saying the Jewish people who survived the death camps have a questionable or borderline bad reputation, because they have different addresses, Bankruptcy, poor credit, & associate with people who have a record. So, I request MyLife, to remove all of my information from their website and all other website they have any info sharing, or affiliation with.
Reviewed April 21, 2020
I went to their website and checked my name. I only saw the little bit of information the show you before paying to see everything. The only thing that was correct was my name. Where they say I live is inaccurate. I never lived in that city. They listed 4-5 aquaintances. I have no clue who any of them are. Don't know them. Never knew them. They sure don't get even a little correct. Save your money. False information.
Reviewed April 21, 2020
Paid for the $1 3-day trial. No mention of them planning on charging $55 after day 3. Called to cancel and get a refund. They out right refused. There goes companies working with their customers during Covid19 crisis. Also crap sales tactics claiming that the person you're trying to find has a criminal record. They're counting their dollars all the way to their shady bank. Agree they should be shut down.
Reviewed April 20, 2020
I signed up for MyLife "free" subscription. The service I received was old information and I was not able to perform the tasks advertised. I call within 7 days and spoke to CSR only to find out that I will be billed the monthly rate to cancel. BS Company, do not sign up!
Reviewed April 15, 2020
I found this company from a Google Ad and wanted to find where my Son, Richard ** was as he has not contacted his family in years. His daughter Elizabeth is devastated by this abandonment, as is his Son Michael **. After finding his address and employment we were finished and closed the 3 day trial in a day. This company only pulls from public records, giving old information. Asks you questions to fatten their history of who you are searching. Anyway, it was worth a $1. Checking my bank statement, so far, they have charged my Visa $75.96 so far I say. This is very disturbing, hopefully I will get my money back as I was assured, we will see and I will be back... Please don't let this happen to you, Thank you, Dorothy.
Reviewed April 13, 2020
Shocked was an understatement at my reaction to the erroneous information they had posted to what they equate to a reputation score? Which they advertise as being more important than credit. So I subscribed to their temporary subscription to correct the erroneous reports. I’ll admit I’m not perfect and have had financial struggles as many Americans have. What MyLife does is focus on the negative aspects in one’s life, knowing most will sign up to correct their intentional erroneous reports. This is where they are blatantly violating the consumer! It stymies me, as to why these people are allowed to continue fleecing unsuspecting Americans.
They have had over 6 weeks and multiple attempts to correct their error.
Each subsequent communication stated that they have taken steps to remove my public information from their website. Today Easter Sunday I received an email from MyLife informing me my reputation score has decreased by 27%. For the record on 3.23/20 my personal score was 3.69. Then after several calls and in mid March after daily checking for the removal of my information my “REPUTATION SCORE” dropped to 3.09? Confusing was no new items were reported or recorded on my profile. Neither were any new searches for me or my information.MyLife is clearly manipulating my “REPUTATION SCORE” in an attempt to teach me a lesson about canceling their services. Their email’s appeal to you as a person and your integrity. What they fail to realize is their erroneous/skewed reports that potential employers, creditors, or people you may be attempting to conduct business with, or start a personal relationship with can possibly base their opinion of who you are based on My Life’s self proclaimed reputation score. So let’s turn the tables on MyLife the global reputation reporting agency. Give their webmaster credit for his efforts to portray them as a Fortune 500 reporting agency.
At the bottom of their webpage they list their corporate address as the following.
When you read Westwood Blvd. #359 you picture a grandiose high rise in downtown Los Angeles. At least I did! (Lol) My Life’s corporate office is a PO Box in a UPS Store. My Life’s physical address is: 907 Westwood Blvd. Suite #359 Los Angeles, CA. 90024. I’m hoping a hungry lawyer in the Los Angeles area - any area for that matter will help shut these thieves down. Personally over 6 weeks is more than fair to remove erroneously reported information from as far back as 24+ years. To put it in context the credit agencies only hang a bankruptcy on you for a maximum of 10 years I believe. As a matter of record I have never filed for or plan to file for bankruptcy. Who knows maybe a lawsuit against MyLife for defamation and erroneous record reporting or failing to update an individual/ paid subscribers ”REPUTATION PROFILE” as they claimed would be done numerous times (3) to no avail.
Who knows maybe the windfall from a settlement against MyLife would afford me the opportunity to correct my (deficient in My Life’s opinion) reputation, while I’m at it bring my credit score up a few points! Even though My Life equate reputation more important than an individual's credit score. Funny I have yet to be denied a loan because of my reputation. I wonder though, my last job search how many potential HR managers used My Life’s reputation score to file my resume in the G file affecting my and my families future and therefore discriminating against me as a person for a multitude of erroneous reported items that have been satisfactorily satisfied, thereby holding MyLife personally responsible for not updating my profile to reflect the person I am.
Reviewed April 12, 2020
I just happened to do a search of my name and stumbled upon MyLife.com. Why is this company allowed to exist? The information on me was incorrect! It said I have court records and I don’t. It said I’m related to people I’m not. Worst of all, it lists me as a Republican when I’ve been a registered Democrat since always! Someone shut this site down!
Reviewed April 12, 2020
I canceled immediately after reading the first page. The information was incorrect on friends. The info was not complete at all.. The information they had on myself was incorrect and old info. As soon as I unsubscribe they charge my account for the full amount. It was supposed to be monthly. They charged me for the full annual subscription. I was supposed to be making payments of like 8.95 a month for one and 5.95 for the other but now I've been charged $107 and $71.
Reviewed April 9, 2020
I wasted 45 minutes and $1.00 and got worthless information. Most of the time was spent cancelling. IT IS NOT EASY. Most of the information they have is 3-4 years out of date or just incorrect... Beware.
Reviewed March 30, 2020
I signed up for a 3 day trial for $1.00 because the only way to remove erroneous and damaging information anyone can see (including an employer) from their online "report" of you is to subscribe - I saved my password online but oddly it didn't work when I next attempted to log in again. I knew my password and attempted to manually log in - that didn't work either - odd and odder. I requested the password reset option to be sent to my email account multiple times but it never arrived. Next thing I know my debit card is frozen from my bank - MyLife charged me for $35.85 for the month within 3 days thereafter (my bank declined but now I had a mess to straighten out with Wells Fargo). They would have continued to bill me monthly too if my bank didn't catch it before I did. Delightful.
I called Mylife and I am guessing it's not based in the continental US - the representative informed me that I had 3 days to cancel my subscription which was not specifically written on the webpage. She also pointed out that my bank never paid it - true but now none of my bills were being paid either as my bank account was frozen. I advised the representative I could not access my account to cancel anyway as my online password suspiciously stopped working and my multiple requests to send password reset instructions via email never arrived to either my inbox nor spam.
The representative agreed to cancel my Mylife account which was moot anyway because 30 minutes later my bank gave me no choice but to cancel my debit card, so words are wind in this instance. An infuriating experience - and now I have a 10 day wait for a new debit card. They should go to jail for their business practices as they obviously pray on people.
Reviewed March 18, 2020
This is a highly corrupt company that is running a scam on its customers. Once you sign up for their services, they make it as frustrating as humanly possible to deactivate the subscription. They require the customer to “call them” to deactivate the account. I did that and was assured that I would not be “automatically” renewed when my one-year subscription was up. Will that was a flat out lie, I have received a notice of a automatic renewal. As mentioned, they require the customer to call then to deactivate the automatic renewal, but here’s where they are a fraud, NO ONE ANSWERS THAT LINE ANYMORE! I’m at wit’s end trying to deactivate their automatic renewal process. Save yourself a lot of time and frustration, do not do business with MyLife, they are very corrupt, stealing money from their customers.
Reviewed March 17, 2020
You cannot cancel order, no one answers phone, you cannot cancel online or by email. Google should not allow this to be a number one website page to pop up, their ratings should be considered fraudulent.
Reviewed March 12, 2020
I signed up for a temporary membership. The email I received said nothing about auto-renew to a 1 year m membership, yet they attempted to charge my CC $69.95. They have a link in their site to cancel, then tell you to call in. This is ALWAYS a red flag. They're going to put you through all kinds of crap. I finally just hung up on them and called my CC company and asked that they reject any charges from them. They pull the same nonsense when you try to have your information removed. They tell you you must create an account to do that, then the above will happen. They already have at least one lawsuit against them. They should have many. They are crooks! The information they have on me is not even correct.
Reviewed March 9, 2020
I signed up for a $1 7-Day trial and less than 24 hours after I signed up there was a charge on my card for 1 year 131.40. I called My Life and they told me that they never took the money. The card was denied but my bank statement says that they kept 130 1:40 and the bank concurs with that so the bank started fraud investigation. Real strange thing is my account showed that I had a paid account through March 5th of 2020. After I called them it was about 15 minutes and the account changed. The subscription status said that I was gifted a 7-Day trial and nothing else. However they're still 131 40 plus the $1 Missing from my account along with some charges from some other companies that I'm still to figure out but I'm damn sure they're connected somehow. Don't know any of the companies nor dealt with them. SCAM ALERT.
Reviewed March 3, 2020
I am uncertain how this site compiles its data, but they have myself and another person mixed together and she has a lot of criminal history. This can truly damage my future job prospects. Having to pay to see all the information on yourself should be illegal.
Reviewed March 3, 2020
I spent $1 for background information that was half true and CANCELED my subscription the same day. Come to find out they also charged me $18 for a year's subscription without my knowledge. I called them and asked if they were a scam and was issued a full refund back to my bank. Based on my personal experience with this company, I would not recommend that anyone use it if they want accurate information or to be charged without your knowledge. I wish I would have read the reviews about this company before I invested even a penny into them. Very disappointed.
Reviewed March 1, 2020
MyLife has published me living in two locations which I never have lived. There is no method by which I can change the information. I only learned about this when a Florida tax Collector contacted me. He wanted eight years back property taxes on properties I did not own. MyLife also has me related to a person which happens to have a full name similar to my name. Unless give MyLife $$ and gain access to the account, these error cannot be changed. Hope this helps someone. (George Otto Morgan **_ 2020 02 29 ~1547hrs)
Reviewed Feb. 22, 2020
Mylife.com has stated I am 101 years old, recently corrected it to my real age. False court and criminal records. Anonymous postings from anyone that are untrue. My dead mother is still alive according to Mylife.com. Reputation scores that are absurd.
Reviewed Feb. 19, 2020
I used this service to check my rating. I was charged $40-$50 for the service. All seemed okay. So when I received an auto renewal notice for like $48/month that raised one eyebrow that I was about to get scammed. So, I went online to my account and canceled the auto renewal and the service. Then I received another auto renewal notice and so I went back to why account to verify that I had canceled and turned off auto renewal. I did and actually took a screenprint of the statement because I already knew I was going to get charged. That's how these companies make money. So, sure enough, today I get a noticed that my account had been renewed and my bank charged. So I called the customer service number and told them what happened. They then stated that the account renewed because I was on a 7 day trial, etc, etc, etc.
I stated that I specifically canceled the auto renewal and service and have a record of it. They continued with their spiel that I signed up for a free 7 day service. I told them I didn't sign up for anything free because I paid $50 for the info. Anyway, I am sure that somehow I was hoodwinked into clicking or not clicking a box on the signup page that resulted in this charger. Apparently a separate subscription. So, for my troubles they gave me a $9 credit and canceled my subscription. So they netted $39 extra on this smoke and mirrors scam and tried to make me feel good about it. So, warning, this is another of a multitude of auto renewal scams out there that are going to get money on the renewal no matter what you do because of the fine print wording that is captured in the confusing wording they use on the site to get you to sign up for things you don't need. Smoke and Mirrors company out to get your money. Stay Away!!!
Reviewed Feb. 17, 2020
This garbage SCAM website www.mylife.com has false criminal offenses listed on my profile for public display, citing two traffic violations that I fought in court and was found not guilty of (the charges they cite are even wrong!!!). The traffic violations I was found not guilty of are listed for public display as criminal offenses!!!! It was literally posted I have arrest and criminal charges on this bogus profile they created for me. I am a small business owner, and this is UNACCEPTABLE. When I emailed them letting them know my lawyer would be contacting them and blasted them all over social media, they deleted my fake profile. I will be filing a lawsuit against mylife.com. You CANNOT POST BLATANT LIES ABOUT PEOPLE ON PUBLIC WEBSITES FOR PROFIT. I have a 100% clean record and I cannot even fathom how this scam website has not been shut down yet.
Reviewed Feb. 10, 2020
There is a Red alert triangle next to Court or arrest records. I have no such record. I do not want to be lured (as other reviews say) into buying a subscription just to clear False alerts. I feel it is done intentionally so people will subscribe. Also if I am "googled" it is very misleading since that comes up on top.
Reviewed Feb. 9, 2020
I recently joined MyLife online to look-up a few old friends whom I lost touch with. I paid $1 for an 8-day trial. After trial, membership would then automatically renew at $49 for 3 months. I made sure to cancel auto renewal before end of trial! I then got an email today saying that my membership was auto renewed for 3 months through May, and charged for this. I immediately called MyLife and had to call a few times before my issue was resolved and told I would receive a refund. They tried to tell me that I had subscribed to a 2nd service and only canceled the one!! I only signed up for a trial for 1 membership, NOT 2, and went through a lot of loops to explain this and for them to finally fix their error. They kept saying that I agreed to 2nd membership terms, but I only signed up for the 1 service. I only got 1 email confirming the 1 service! I never got an email about the 2nd service I purportedly signed up for!!
I told MyLife this on the phone today. I also heard a lot of laughing and carrying on in background, and sounds like call center is overseas somewhere. Anyway I was curious to see what would happen if I tried to join under new name and profile. I used fake email addresses to see what kind of pricing comes up...so it turns out that MyLife was going to charge $49.95 for one Account...when I tried with the other email, they were going to charge $54.95!!! So MyLife is advertising different prices for same Membership!!! How is this not a scam?? Plus information still came up on fake profiles, so how could any of their data be truly accurate?? How is this Company in business and what can we do??
Reviewed Feb. 8, 2020
I was researching something and this site came up. They advertised a trial for $1. Everything they had listed was not available unless you upgraded to $14.95 a month. They had my DOB, address, state, and current job and affiliations ALL WRONG. This is a scam and I would advise the Atty General of the state involved look into this.
Reviewed Feb. 7, 2020
This company engages in false and misleading advertisement, charges twice for the same transaction, their service representative is rude and can barely speak English, and the information provided was totally lacking in complete accuracy. If this company had to show its reputation it would show bad!!!! I repeat, stay away!!!
Reviewed Feb. 5, 2020
I wish I'd done my homework before opting for a subscription trial on this site because there's a current class action lawsuit and for good reason. My "free" trial cost me $55 and that's just the first charge. I've now read countless reviews of MyLife.com charging more than what their customers signed up for in addition to several people saying their information on the site is inaccurate, including false criminal charges. Those responsible for this site are the ones who should be charge with a crime. I'll post this anywhere I can to help people avoid being victims.
Reviewed Jan. 31, 2020
Stay away. STAY FAR AWAY. 1 dollar free trial subscription turned into 2 1 dollar charge and then without knowing sign you up for a search subscription and wack your credit card for searching. 41.85 dollars. They auto charge to start billing. You have to disable the auto renewal. But when you try to deactivate the account they require you to call a phone number. Really? I have contacted my bank about this charge. I will Never sign up for anything without taking a deeper look into the company. If I could I would give the negative stars.
Reviewed Jan. 28, 2020
We have had several charges on our credit card for this. We contacted the company via the 800 number, and after a long conversation, the representative kept saying "I can't find your account". We gave him several pieces of information. Hmmmm. They can't find my account, but yet, they find it when they charge my card? After getting nowhere with them, I called our credit card company. She offered to have a conference call and talk to them herself while I listened. After getting the run around again from them - not finding my account, after she answered several questions - etc., she got to a point where she said I would get credit for two months and she would enter this in the fraud division of the card company. Well, we got two months' credit, and now are being charged again. What an disreputable company this is!! I will be calling my card company again, and hoping they can do something with this. Stay away from this company!
Reviewed Jan. 28, 2020
On 23 Jan 2020 I received confirmation emails for someone I'll call "PK" who had joined MyLife and paid the $131 fee for a year's membership. Someone, either PK or MyLife, used my email address on this account, so I received all sorts of receipts, as well as emails full of personal information and what was basically spam. When looking for a way to contact MyLife to get them to fix this problem, I clicked a link on the email I was sent and it went straight to PK's personal account information, no login required. That is INCREDIBLY insecure.
I contacted MyLife to try to get them to correct this and they would not work with me. First they sent me instructions on completely unrelated problems, then they finally refused to correct the email address. The interesting thing is that they use my name when emailing me, not PK's, even though they claim my email is PK's. (I've had this email account for 16 years, there's no way anyone thinks it's their email account.) At this point, I'm starting to wonder if the whole thing is a ruse to get me to sign up to try to "fix" this issue myself. Honestly, though, I wouldn't give these people even one bit of information, they can't be trusted with it.
Reviewed Jan. 28, 2020
NO MATTER WHAT I DO, THEY REFUSE TO REMOVE STRAIGHT OUT LIES ABOUT ME. Why are we not all getting together to file a historic class action suit against these scammers? Why doesn't the law protect us??? Where is an attorney with the guts to defend our rights??? There must be thousands of us to testify. If they were a bad prescription drug, we'd have filed a mass tort and they would be history by now.
Reviewed Jan. 27, 2020
After my 7 day "free" trial this rolled over into a full year (unwanted) subscription. I immediately contacted MyLife but they only canceled future renewals, would not refund the first years charge. The info associated with the "free trial" did not mention this automatic opt in feature. Do not use MyLife!
Reviewed Jan. 24, 2020
My statement above is so true. My experience with BBB is they will give this SORRY, Fraudulent company a chance to redeem themselves by typing a few nice comments and saying they took care of it. The problem is I have emailed them three times in the last two weeks to give them ample time to fix the issues and they refuse, so why should they have the chance to fix the issue now? So I signed up for a temporary profile, just like all the other complaints say, the SAME day. On my profile I went and clicked the box for NO REOCCURRING Membership. Of course I screenshot this as I don't trust online sites. Glad I did.
The next day, there were TWO one dollar charges on my bank account. Most would say, "What does that matter? It is only a dollar." I would reply, "You are correct. It is only a dollar. When a company overcharges a dollar at the magnitude this company does, they are easily profiting 500 to 1,000 extra dollars a month." This my friends is illegal. This company is luck BBB is so nice because a court of law would see it OH so differently.
So you decide to let the extra dollar slip, because I checked the box right there on my profile NOT to be a reoccurring customer. Holy heck if three days later my bank account does not have 19.95$ pending to MyLife.com. I am like oh hell NO! I call the toll free number and I get who I can only guess is the some rude butt lady most of the other complaints have spoken with. She tries telling me the same thing I have read in almost ALL of the other billing complaints, "You must call to cancel." Being a retired Federal Agent I take a good 10 minutes of my life and talk to her and explain to her how life works. Of course the whole time she keeps trying to interrupt me with great things the site does. I explained VERY clearly to her, "If your site has a spot to cancel you have to accept that and if you can't track it then have the programming rewritten to remove the box." I clear as day explained my money for 19.95$ and the 1.00$ EXTRA charged would be refunded.
About three days later the 19.95$ was refunded, then I waited two days for the 1.00$. Four days ago I contacted them for the third time via email. They had until today, Friday to refund the extra 1.00$ I had told them about on the phone and in two previous emails or I was filing a complaint on any and every site I could find dealing with their company.
Well if you are reading this, guess what, I know a real shocker, MyLife.com has NOT refunded the 1.00$ and they are going to tell BBB they refunded the money in the future and BBB will allow them to clear up this complaint, which is total crap. I understand companies make mistakes and they should have a chance to redeem themselves, but I have wasted a good hour of my life, ha no pun there, dealing with a dishonest and fraudulent company and I have given them more than a reasonable amount of time and explanation as to what is wrong.
Reviewed Jan. 24, 2020
These people are using readily attainable public info to scam people. No mention of a membership and yet a few days after visiting the site they changed me 60.00! I am having to dispute the charges with my bank, I should have checked them out before using their service.
Reviewed Jan. 23, 2020
Like so many others already have posted, I signed up for this thing for $1. Did my thing then cancelled then was charged another $90, 80 for two "subscriptions". Thankfully CapitalOne contacted me and they contacted this outfit with me and I confronted the woman there that I cancelled and won't allow this on my card. I then told her about this site here and all the negative remarks similar to what I am posting. She did not argue, told me it would be off my card in 3-5 business days and gave me a reference number, so we shall see what happens. STAY AWAY FROM THIS OUTFIT!!!
Reviewed Jan. 23, 2020
Signed up for a trial, was not impressed, canceled! My CC was charged 4 times, twice for the trial, once for 6 months, and once for a month?? Called my CC company. They investigated and stated they were valid charges, doesn't say much for customer service for American Express Platinum, does it. I called the MyLife customer service. I told them I had a copy of the email correspondence for the cancellation and they stated they could not find it. They agreed to refund $50 with a caveat. Don't reopen the investigation with your CC or this will cancel out the refund. How stupid is this? I'll wait for the refund and then open another investigation and send them the email.
Reviewed Jan. 20, 2020
Word to the wise. If you're looking for legit information on yourself or someone else go through the FBI, Lexis Nexus or the local court system. I believe that they include FALSE information on you on purpose, to get you to PAY THEM to correct it. I never have done this and judging by all of the other folks who reviewed who say they did, this company will continue to auto-charge you each month, even when you tell them to stop. I asked them to remove my profile entirely. They did for a while, but then I looked again recently and it was back up. How this company is still in business, is beyond me. Major scam to the hilt! Buyer beware.
Reviewed Jan. 17, 2020
Don't give them your information, creditor card information just report them as spam - They are an overseas Asia based crooked website that rips off people! REPORT THEM AS SPAM! Once they get your credit information they will continue to charge you and add false slanderous information about you to their web page!!
Reviewed Jan. 15, 2020
Signed up for the $1, 4-day trial. Did what I needed to do, got information which obviously wasn't correct. I tried the online "disable auto renewal" 3 times, finally got it to work...or so I thought. 4 days later I get a $24.95 charge from MYLIFE on my AMEX. Called AMEX. They removed it and blocked any and all future MYLIFE charges. Called MYLIFE 3 times. Finally got through to some extremely obnoxious foreign ** who would NOT let me get a word in edgewise to explain anything. Constantly interrupted me until I yelled at her to shut up and LISTEN. While explaining, she kept interrupting me anyway. She said since it was after the 4 day trial she could stop auto renewal for the future but that I had "already signed up for the next month". I told her that was pure BS since I did the online "disable" right away and that it isn't my fault that their "online button" doesn't do anything.
She wasn't buying my argument and said "once you sign up you have to CALL". Nowhere on their site does it say that. The only way I found out was that I emailed them with a complaint about their non-working online "disable feature" and when they finally answered me a week later, they told me I had to call. In the end it took me 3 tries to demand a refund but I finally got a "confirmation #". We'll see how that works out. Bottom line, BEWARE OF EVERY DETAIL or you will end up paying for continuation of service even if you don't want it. BTW, customer service is run by foreigners...have a Hindu translator at hand. She truly was the worst, most obnoxious customer service rep I've ever encountered in my 66 years on this planet.
Reviewed Jan. 15, 2020
This site is absolutely ridiculous. Anyone can add any information (false or not) on anyone. For the past year or so I have been being harassed by someone online who likes to use the website to slander me and exaggerate information about me. I have gotten the entire page taken down twice but it's happened so many times that now they won't even take it seriously. It does allow you to delete some of the info but it's no use because every time I do, they put a new paragraph up. The thing that really bothers me is that I am looking for a new job and this ** is the first thing you see if you Google me. Plus they are starting to do it to members of my family as well. This site needs to be removed, it is disgusting.
Reviewed Jan. 14, 2020
This is a rip off. Been calling for 5 days trying to cancel. They charged me 79.95 and wont refund my money saying it's auto renew. I did not want. The lady I finally spoke to was in India and could barley understand. Finally after 45 min of arguing with her they finally said they would refund part of my money in 5-10 day. They rip you off and their info provided is 90% wrong.
Reviewed Jan. 12, 2020
They want you to UPLOAD YOUR DRIVERS LICENSE (after "joining" for free) to remove your profile. My score is lowered due to criminal records (one traffic ticket from over 10 years ago. That's it). Oh and my score was also lowered due to "bad associates". Uh, my neighbor has a very low score. No idea why - but that affects MY SCORE. When you join for free, they allow you to shut down parts of your profile, like family member names, but the big red "criminal records" found is still visible. A scumbag from our church went to church for multiple counts of child sexual abuse over a year ago, his score is still almost the same as mine. What a load of crap this company is. I hope the lawsuits pending will wipe them off the map.
Reviewed Jan. 11, 2020
DO NOT trust this company, My Life!! They sign you up for a 3 day Trial for $1.00 and then secretly REMOVE Funds for a FULL YEAR's membership $74.95 from your Bank account without your knowledge! I had to argue with them for 30 minutes to get my money back. Luckily I found out about the withdrawal 6 hours after they grabbed it! They use customer reps from India and they are very difficult to understand.
Reviewed Jan. 3, 2020
Someone was able to pay to pretend to be me. They were able to alter all the information on their website. They claim (the Mylife customer service) the internet has damaging websites about me but in the whole Google search this website is the only site with false, fabrications of who I am. They're misleading information online without any consent or permission. They don't verify it's you paying for the membership. They collect the money and allow lies to be put online. Literally by anyone. You can falsify information on this site if you pay then. Then when you see you're being lied about online You call them and tell them of the false information and they give you a run around. Then not to mention they're not of American decent... Is this a scam from another country??? Take this site down people. I contacted my lawyer. This should be illegal.
Reviewed Dec. 30, 2019
Paid the $1.00 for a 7day trial. Cancelled after 2hrs of use. 21 days later charged my card $74.95. Customer service dept feigns any concern of resolving issue. DONT NOT USE THIS COMPANY, they should truly be investigated for theft, fraud and deceitful practice.
Reviewed Dec. 28, 2019
Purchased 1 trial membership for 3 days and was charged for 2 separate types of memberships. One to search for myself, a second to search other people. Worse, it could not find the names of people I searched! Customer support people speak poor English and are hard to understand. Everything about this operation smells like shady rip off.
Reviewed Dec. 28, 2019
I signed up for a $1 3 day trial. I kept getting messages that I had a 7 day free trial. I remembered the 3 day thing and "cancelled" my subscription. Then I look at my credit card statement and saw a $75 charge. I called their help desk in India. They were very courteous and assured me they would take care of my problem. The next day still $75. I noticed ABC did an expose on this scam. They're famous or should I say infamous. I called again and was told my trial period had expired any that's why the $75 charge when I complained they said they could change it to a one month period for $14. I asked will the $75 charge go away. Yes she said in a pleasant voice.
The next day I had a $14 charge and a $75 charge. After much effort I finally got hold of a human at Bank of America (it used to be so easy). I just told them to get rid of the $75 charge. They said they would but these things usually take a couple of weeks. I'll try to contact them tomorrow and see if they can get rid of the $14 one too. I'll cancel out that credit card and maybe leave B of A if they don't resolve this issue. The folks at MyLife are outright frauds...
Reviewed Dec. 27, 2019
MyLife.com's record with the Better Business Bureau of Los Angeles shows numerous complaints regarding the company's posting inaccurate and damaging information on a person's profile which is free on the Internet for anyone to see (typically the profile claims court and arrest records which do not exist). For a monthly fee, the company will correct the incorrect and damaging information which they have placed in your profile. How is this legal? The company will not respond to emails and they block your number if you continue to try to call them to correct the misinformation or to request that your profile be deleted. The company is involved in a form of bribery. Why they are permitted to hold people's reputations ransom is beyond me. Any positive reviews here had to be written by the company as there is nothing positive about this company. They are a craven criminal conspiracy.
Reviewed Dec. 26, 2019
The company publishes information about individuals without their consent or knowledge. Moreover, the information is false - my profile claims that I have arrest or criminal record. None of it is true. Then MyLife sends an email to those individuals, suggesting to subscribe to their paid service to have an opportunity to "correct" their record. Spreading false information and ruining an individual's reputation is a tactic to extort money.
Reviewed Dec. 26, 2019
I came across my own name on the My Life site. It had a big red highlight with an exclamation point claiming that "Brian DOES have Arrest or Criminal Records." I've had one summary offense (an infraction less severe than a misdemeanor), and a few traffic citations in my youth. I've also been a uniformed officer for over a decade, and I would never have been hired or kept my job if I had any felonies on my record. It seems like this site wants to scare people into thinking the worst.
It also says I "may" have a sex offender status. That's offensive. I doubt very much that the My Life founder would like people to spread rumors that he "may" be a sex offender. If you think anyone is a sex offender, I suggest using a free Megan's Law website instead. No one should have to pay to find out that kind of information.
Reviewed Dec. 25, 2019
I found a profile for me on MyLife.com last year that had false information. It stated I had a criminal record and bankruptcies/liens. I might have had speeding tickets, but that was. My record is clean as a whistle. I contacted them and they assured me it would be taken down. Well, it is still up. I can’t help but wonder if they are running a scam with fake info on people so you will join to correct it. I am not paying money for false information about me to be taken off the internet. Many people have jobs where background checks are required so what if a potential employer saw this and believed it? I contacted them again by e-mail and told them either take it down immediately or they would be reported to the BBB and anyone else I could.
Reviewed Dec. 23, 2019
First of all, I was charged twice for what was supposed to be a yearly subscription. Then I was not able to log in to my account when I wanted to cancel and when I tried to reset my password the reset email never arrived. I checked spam folders and everything and nothing. So I called the number. The first call something happened in the middle and the line went dead. So I called again right away and for some reason the new rep kept telling me that I hung up on the previous call. For some reason he really wanted me to know that the call ended because I hung up. I kept explaining that I couldn't hear the previous rep because something weird happened with the line. It was so fishy! He then told me that the previous rep had cancelled the subscription. After reading other reviews, though, I'm wondering if I just need to cancel my card.
Reviewed Dec. 23, 2019
I paid for a 3 day membership to get a background check. When I tried to get a second check they wanted me to pay for another membership. No way to contact customer support about issue except by phone (to cancel membership) NOT for other customer support.
Reviewed Dec. 18, 2019
Back in 2009 I joined a site called Classmates.com (it may have also been known as Reunion.com). That site became something else, and eventually evolved into MyLife. The founder already has class action lawsuits against him from these previous sites (as they had turned out to be scams). As far as I know some lawsuits have currently been taken out against this one as well. When you look a person up you immediately find red exclamation marks about a potential criminal history, and court records. These can be anything from a traffic ticket, to past ties in family court, or even an association with people they have listed as your neighbors, and/or acquaintances.
Most of the time you are required to pay, or sign up to view these profiles. Because I already had a profile with their previous website, my profile was fully available to anyone who clicked on it, combining basic accurate information (like name, age, and past addresses) with completely false information. It listed me as having either lawsuits/liens/or judgments which is not true, and implied a further criminal history which is completely false. As far as I know there is currently no legal recourse aside from posting a complaint with the BBB, and hope that they will remove your profile. I cannot see how they have gotten away with this for as long as they have. While it is legal to access, and display public records, it is not legal to post false or inaccurate information, and then charge to have it removed. That crosses the line from displaying public information to extortion.
Reviewed Dec. 18, 2019
I requested that my membership be cancelled immediately. The service and information on the website is riddled with inaccuracies and false information about people. I sent 2 emails (firstname.lastname@example.org) to customer service with no response and numerous "unsuccessful" attempts to reach them by using the following phone numbers: 888-704-1900, 310-571-3144. They are unresponsive and do not assist with cancelling the service once they have your credit card details.
Reviewed Dec. 15, 2019
This website suggests I have Arrest or Criminal Records that may include arrest or conviction records, DUIs, traffic tickets and outstanding warrants. I don't! This is defamation of character. Additionally, it continues to list @cnsstores.com as an email relates to me. I am not going to become a member and pay to fix their errors. This site needs to have better ways to edit erroneous information or be removed. I want this corrected! A person could have a court record for a bankruptcy. However, what is highlighted and suggested is arrest or conviction records, DUIs, traffic tickets and outstanding warrants and where the crime occurred and details about the offense. This is so they can enrich themselves with membership fees while they defame your character!
Reviewed Dec. 12, 2019
MyLife frequently emails me, indicating I have criminal records in my background and offering to sell me access to their file on me if I pay them to subscibe. For years I've been required to submit to a full background check regularly by my employer. I am furnished all copies of my report. I do not have any criminal records, nor do any members of my family. MyLife keeps emailing me even though I unsubscribe every time.
Reviewed Dec. 12, 2019
After requesting that my subscription be cancelled I noticed a charge on my credit card for a year's subscription. I contested hat charge and the credit card company reversed the charge. I subsequently emailed my request again and received an auto response saying I would be contacted in 24-72 hours. I was not contacted. Another three emails were sent with no response. Reaching them through the 1-888-704-1900 phone # has been impossible. My Life gets a zero reputation score from me.
Reviewed Dec. 12, 2019
Beware of this website. They have my personal information listed and makes money off my personal data, what they actually have is wrong. They are con artist stealing your money for false info. They have no clue about people. They just pull anything out of the wind and you pay for wrong info!!! Do not pay this company to do background.
Reviewed Dec. 11, 2019
This site was brought to my attention by a family member. All the information they had on me was incorrect. Said I was married. I have never been. Information about religion, political views and net worth were all wrong. This site could seriously cause someone personal problems if someone looking into a person actually believed what was supposedly true facts about someone.
Reviewed Dec. 10, 2019
According to MyLife, I am a sex offender, have bankruptcies, liens, and a criminal. That also means you do too, and most if not all of us have to live with this company spreading lies. It really is just outright libel, and they are trying to extort money from me to remove my name.
Reviewed Dec. 9, 2019
Do not be fooled into giving them your information. They said it only cost $1. They charged $1 twice, then 3 days later charged my account $25 and $75. I called to cancel and they would only return $65. They cannot explain why I was charged twice and would not make it right. I would not given them any stars if I could. They are just a scam!
Reviewed Dec. 7, 2019
You must turn off MULTIPLE auto-renewal features if you use the $1.00 free trial. They will argue with you if you call to ask why you were billed for auto-renewal when they know exactly what they are pulling. Typical crap you find on the internet--sad, seemed like a decent company. Not fraud but not far from it. What is the point in trying to trick people? Run a decent company for a change.
Reviewed Dec. 5, 2019
If you have to pay for public records on yourself, it is a red flag that is a inaccurate site. Nothing that they have on me is true, including my marriage!!! I wouldn't trust this site, especially if you have to pay to correct what is inaccurate.
Reviewed Dec. 5, 2019
Checked the personal info on me and about 50% was incorrect including the usual "red flag" about having a criminal record. My record is spotless with the single exception of one speeding ticket in 40 years. Spent 6 minutes on the phone explaining that the info was incorrect. They just argue and stonewall and use the excuse "we don't generate the info, it's all public record". Not sure what their definition of "public record" consists of. At any rate, I was ready and willing to pursue legal action and told them that, at which point the person said they could delete the profile in 5-7 days. We shall see.
I understand that everyone's personal info is out there, but if a business wishes to aggregate it and then sell it, they should have better checks in place to make sure that it is at least accurate. Imagine if you unknowingly lost a job opportunity because the employer checked this site and didn't feel like paying for the "full report". (I'd love for ALL of these sites to go away, but that horse is long out of the stable.)
Reviewed Dec. 2, 2019
On 11/27, I intended to pay only $1 for the information they had on me. The first thing I noticed was that much of the information they had on me is incorrect. I then noticed a second $1 charge from the same company and am sure that I only made a single purchase. What's more, on 12/01 I received a charge of $50.85 for a subscription I did not authorize. I attempted to correct these charges by calling their customer service line multiple times. The center appears to be in a foreign counter, however, and would not cooperate with me. I am now going through my bank to get this corrected. The program appears to be a scam/fraud.
Reviewed Nov. 29, 2019
Let's start with the lies MyLife throws at you to get you to sign up. Lie Number 1: As a non paying member I looked myself up and it had a big red banner that said I had legal issues and documents. Knowing that was false, I paid for the $1 promo they had going to see these supposed documents. After my payment went through, suddenly a new message appeared that said I had no legal past to display. Total lie to try to gain subscribers.
Lie Number 2: You can submit a request online to remove your information from the site. I tried this and got an Email back from MyLife saying my information was public and had every right to be online. That is NOT TRUE. The only way to remove your information is to call them and demand it. When I called, the Indian woman who barely spoke English asked why I wanted it removed. I asked her if she felt comfortable with her personal information available to anyone in the world? She didn't even understand my question, that's how bad this woman's English was. Clearly they are hiring cheap labor in India rather than using American workers. Finally she said it would be removed from the site in 24 hours - 7 days. I plan on checking to ensure that happened and will not support a company that sends jobs outside of the states.
Lie Number 3: Becoming a member will give you access to everything. After paying for my subscription, I located my spouse on MyLife and saw she had an alert for legal issues. I tried to view the documentation and guess what! That's an additional fee!! MyLife is sneaky in how it represents what access you will gain after paying for membership.
Lie Number 4: The review score this website assigns is laughable. They base it on people they say you know (95% of the people listed were total strangers to me) and what their score is. This makes no sense whatsoever. If you are going to rate someone for their friends/peers, users should be able to remove people that the site says they know but they do not. And really, what does a friends legal problems have to do with me? Why would you lower the rating on someone just because they know someone who got in trouble with the law? I didn't do anything illegal. Again, this whole scoring system is a joke and has no bearing on anything in real life.
Lie Number 5: You can cancel a Subscription easily online. When I signed up for the $1 promo, it said I would be added to the monthly auto pay. I went to the Subscriptions part of the site and followed the path to deactivate my subscription. Color me surprised when an error message displayed saying there was an "Issue" and the only way to cancel was to call customer service. I tried several times and got the same error every time. Clearly it's not an error but a way to force people into calling to cancel, which a lot of people don't want to do. Please do it though, they are trying to make it difficult to cancel and you have a right to do that.
The last point I'd like to make is that this site creates an open environment for stalking: After paying to gain access I was able to view everyone's home addresses (As many as 3-4), phone numbers and email addresses. It's insane to me that this information is available to anyone who has a Credit Card. Our homes addresses should never be open to anyone on the internet - it's dangerous!! In closing, I encourage you not to sign up for MyLife and to call them ASAP to have your information removed. The customer service line is: 1-888-704-1900. Make sure you get a reference number!!
Reviewed Nov. 24, 2019
I ordered the trial on 11/11 for $1. I read the rules and cancelled my subscription before the renewal date on the website. On 11/22 I was charged $35, two days after the renewal day and $15 over what the renewal was supposed to be. I called and got the complete runaround by someone in a foreign country. Who would not help me and refused to let me talk to a manager. I will be disputing this with my bank. The info on my report also was not correct. Don't fall for this scam like I did.
Reviewed Nov. 23, 2019
I signed up and nothing changed on my profile and my rating dropped from 3 out of 5 to 1 out of 5! Also, thought I cancelled service. Apparently I didn't. They didn't allow me to cancel or even get a prorated cancellation cost back! This place is terrible!!! Seriously they are defaming people to get more money.
Reviewed Nov. 20, 2019
I have gotten emails from MyLife.com sent to my current email address, listing my current town of residence & current age (although the actual birth date was incorrect by month, day & year.) How am I sure this company is a scam? Because I was adopted in 1951 & this email (although sent to my current email address) was using my original BIRTH NAME (NOT my ADOPTIVE name) which has been my legal name since I was an infant! My adoption records were SEALED by the State of CT nearly 70 years ago! How did this scam website obtain my sealed adoption records?
Obviously there is something very weird & strange going on here. There should legally be NO RECORD of anyone by my birth name. How did they obtain my current email & home addresses? I am contacting a lawyer to see if I can sue this company's founder/owner since he is obviously involved in some sort of illegal activity. For me, this website is more than an issue of scam but rather an illegal invasion of privacy. My sealed court records were breached.l
Reviewed Nov. 18, 2019
Updated on 03/06/2020: Spent the money and made numerous corrections to their profile but my score still remained ugly. Come to find out that it's not because of MY RECORDS (I'm squeaky clean) but because the so-called ASSOCIATES listed on my profile. I contacted the company and advised them I did not know 13 of the 16 people listed as associates and they told me they cannot remove these strangers from my profile. Basically their entire rating system is comprised of the stuff Matadors stand on. Horrible company with a horrible program and horrible reputation (which I learned after paying them). Don't make my mistake. Ignore this website...it's pure **.
Original Review: Originally I just assumed that I needed to provide more information about myself to improve the dismal score this site gave me but boy was I wrong. Despite have over 100 positive reviews online on multiple sites I'm still a scumbag on Mylife.com. I own multiple business with great reviews, have an exceptional FICO score, clean history but according to Mylife you should cross the street if you see me walking towards you. Completely bogus website, useless and you cannot trust anything on this site. My guess is the real bad guys score high on this site.
Reviewed Nov. 14, 2019
This is a site that feeds on social anxiety by using fish tales. They strategically bloat information to generate a personal score that is false and inaccurate. Paints you as a criminal if you have received a driving violation or parking ticket. I was baited into signing up after seeing my score was not too bad but had me concerned. Once I signed-up my rating plummeted and then I finally realised it is ultimately a scam that feeds on your fear. Don't fall victim to their unethical methods of drawing you in and taking your money. Should be considered defamation and those falsely represented should be compensated.
Reviewed Nov. 13, 2019
I made the mistake of signing up for their trial membership. The information on their site is not accurate so even after I disabled their auto renewal they went ahead and charged my account. I did reach out to them the day of the charge to have it reversed and they would not do it. I have disputed this charge and will continue to warn others.
Reviewed Nov. 13, 2019
This company deserves zero stars. Not only is the information totally incorrect, you have no way to correct what they are saying about you. They have created a platform for anyone to access your personal information. Do not waste the dollar!
Reviewed Nov. 13, 2019
DO NOT FALL FOR IT PEOPLE! This site is complete crap! Fraudulent and fabricated information about myself and other people I know that they have in their database. It says I have arrest records but yet I've never been arrested or had anything more than a traffic ticket. Even the names of relatives were all inaccurate with the exception of one person. I don't have a middle name but it says my middle name begins with "J". I've called them numerous times to have the info removed to no avail. Every single time they say the same thing, "We've removed your information. It will no longer appear when people search your name." which is B.S. because here we are 5 months later and it's still showing! This site is such a joke! Don't waste your time or money!
Reviewed Nov. 10, 2019
All I can say is 'Thank God for My Life'! While not all the information on My Life may be entirely accurate, it's still useful. I almost went out on a date with a man who, through My Life, I found out had multiple felonies and criminal offenses. So grateful to My Life for having that info. The fee to access it was totally worth it.
Reviewed Nov. 10, 2019
After reading other reviews it is obvious that MyLife is a complete fraud. I didn't pay for their minimal service for that reason but I know they put out fake information to get people to give them money because they claim to have my arrest records when in fact I have never been arrested for anything. I can only imagine the pain they have caused with their fraud and the slimeball people responsible for it. The government should go after these people, make them repay every penny they cheated people out of, and lock them up.
Reviewed Nov. 9, 2019
This company is very unprofessional. My card was lost and next thing I know I am being charged for some company I've never heard of. I have been waiting for a refund for 5 months. They have no mangers to help with the situation. Everyone there has a different response every time I called. No one is on the same page. It's like their giving me the runaround. From what I hear this company is a major fraud.
Reviewed Nov. 8, 2019
My understanding when I decided to take them up on their $1 trial offer was I would be able to try out everything their subscription had to offer. The first person I checked was myself so I could see the details of what they had summarized prior to pay for the trial offer. Well that was a bunch of crap. Every category I tried to get details about what they were reporting on me was unavailable. It could only be accessed after you subscribed to the one year subscription which on my case was $59.95. After I tried a couple checks on friends and got the same result, the info you are requesting is available after paying for a one year subscription. At that point I called to cancel. I did not want them to charge me for something I had no use for.
On 8/28/2019 I started the trial offer. On or around 9/5/2019 I called to cancel. This call took between 40 - 45 minutes. Half the time I spent spelling my name and the other half and the other was spent with them trying to find my account in their records. After the girl spoke to her supervisor it was concluded I would not be charged for a full subscription since they couldn't find any records. I wanted to be sure I understood correctly that I would not be charged. Once again I was assured I would not be charged.
A couple of weeks went by and no charges. I assumed all was good. WRONG. They told me they couldn't find an account on me. The accounting department didn't have any trouble. They charged my bank VISA $59.95. Good thing I had enough in the account to cover the charge. I got right on the phone to find out exactly what was going on. Just like the first girl I spoke with, I have my information and explained why I was calling, over and over...and over. This time same as last time the girl could not find any information on me. This time I spent over an hour on the phone. Once again a supervisor have to get involved. To sum up the outcome of this call I would receive a refund for $59.95 but it usually takes anywhere from 3 - 15 days.
With all this fraud going on these days I check my account at least once a day. I checked yesterday 11/6/2019 and almost went thru the roof. Instead of refunding me $59.95, they charged me for the second time. This time I didn't have enough in my account to cover it. My bank paid it and charged me an O/D fee of $35.00. The girl I got, I swear was the same one I got the last time. This time I did keep my cool, but I just about reached my limit. This time I was transferred to a supervisor. Once again they both tried to tell me they couldn't find record of my account. I think they were going I would give up. Not a chance. It took over an hour but the results of this call were they would refund both charged of $59.95 each, but I would have to try to have my bank reverse the $35 fee. Even though I thought they should have to pay the O/D fee not the bank. I ended up having the bank reverse the charge.
This morning I pull up my bank account and there was $59.95 returned to my account. I never get a balance of my account from an ATM, but I have a charge of $2.50 for a third party balance inquiry. I don't know about you but I never heard of a 3rd party inquiry of my account. I got on the phone once again. It was decided I would get both charged reversed but seeing only one I had to call and find out where my other credit was.
FYI the girl I got today was able to understand me and I, her. I had been given an incident report number on my previous call, making this call a bit easier. The girl confirmed the fact I should have been credited another $59.95. She assured me I would have the money refunded in 5 to 7 days. Let's hope I finally get the remainder of my money back. I will do an update if I don't. Unless you want to run into the same situation and don't mind spending your valuable time playing games, then I suggest you think twice before you have any dealings with "MY LIFE".
Reviewed Nov. 7, 2019
This site is a big scam. Do not be fooled by the information they provide. Essentially this site is for people who assume the worst in people. I have never been sued yet it said I had, I have never filed bankruptcy yet it said I had. They also provide satellite images of your home and property... Yeah that isn't very cool. America may be a land of supposed freedoms but the internet does not apply. This website is scum for people who need to know every detail of everyone in their lives/neighborhood/community. Bottom line, it is not your business and you should stop trying to care. I hate religion and I probably am the anti Christ. Boo.
Reviewed Nov. 5, 2019
Paid for their $5 trial, the product was not what I was expecting and that's fine. If you're looking for background information on somebody this is not the product for you. The first annoyance is I have to call them to cancel, fine no big deal. I call them to cancel and get a confirmation number of my cancelation. Within 2 days I am charged $49.85 and get an email that my service is renewed. I have to call and cancel again and get my money tied up for 3-5 business days. Completely unacceptable.
Reviewed Nov. 4, 2019
It sure sounds like a great deal. After I paid for a six-month subscription, I discovered that in order to actually get access to bad reviews, or real information, I was required to subscribe to yet another My Life service, doubling the cost. I asked for a refund, and managed, I hope, to get my subscription downgraded to one month, nonrenewing. We will see. Do not use.
Reviewed Nov. 4, 2019
11/2/2019: This MyLife site has inaccurate, incorrect, fake, & false information about me and people I supposedly am related to. Don't know where they glean their information from, but it's definitely false. This site should be shut down and not allowed to lie and report false information on people. I will inform everyone to never pay to use this site, since it's false and to write a review on MyLife being a Fraudulent site.
Reviewed Nov. 2, 2019
3 free days for a dollar. The information they gave me was inaccurate on a number of people. It wasn’t made clear that I needed to cancel. I was billed $41. Called someone in India and they pretty much said, “Too bad”. My bank is disputing the charges. DO NOT USE THIS.
Reviewed Nov. 1, 2019
First off people that post these negative reviews are complete idiots. I've used mylife.com before and know how to read, obviously you can't. It says in the fine print exactly where you put your credit card offer, that after the trial you will be billed whatever the monthly charge is. You didn't bother to mention that anywhere did you. But have to be complete idiots and blame someone else for your own stupidity. And you use this stupidity in terms of how many other companies do the same thing, it clearly says "you will be billed ** per month, unless you cancel." and the word is unless you cancel it! It's obviously you didn't bother to read that part either.
You can't trust people anymore and why should you trust negative reviews, they are one sided 1/2 truths, and anyone with any common sense, know fully that these people just want to bash a company for what is their fault. How many of these people purposely leave out the facts that steer the blame towards them. None! It's all one sided attacks at a company and not one of them admits they did anything wrong. Not reading, checking a check mark saying you read it, etc and then mysteriously doing the opposite. The only scam are these people with their fake reviews.
(1) Did they read the fine print under where they put the credit card? NO. (2) Did they know they were going to be billed the monthly subscription - yeah that's why it says TRIAL. (3) Did they call to cancel before the trial end date - NO. The thing is they are full of it. They blame someone else for their stupidity and laziness. The bottom line, is try it and if you don't like it do what is says, cancel the service and get a receipt. Or use a gift card so they can't bill you for other months, simple as that. But these negative reviews, are nothing but lazy stupid people that knew what it said and didn't do anything about not cancelling and being billed, and then lying about it. The only scam are these people! I've tried Mylife.com and never got billed ever. The only thing we don't like about it is that if people scammed you, you can't write in the exact comments. You should be able to post information if you have documented proof.
Reviewed Oct. 30, 2019
They have bad information about you, bad in that it is wrong. Apparently, I get arrested every year or so in a city I don't even live in. ANCIENT liens against me are still pending and active after 20+ years. Even a bankruptcy only last 10 years at most for reporting purposes. I called my card company to alert them AHEAD of time that future charges on my card are not authorized. Apparently, this company is pissing everyone off to the point that bad reviews and law suits are threatened every day! Beware. Use Truthfinder if you need a decent background check site.
Reviewed Oct. 28, 2019
I paid for a one-time document search for $4.95, and my credit card was just hit for $14.95, and again a few minutes later for $49.95. Their customer support email address is bogus, and the phone number to work this out doesn't work. I called my credit card company to stop the fraudulent charges. Do not use MyLife!
Reviewed Oct. 25, 2019
I wanted to check on some information on another person, but decided to do my own review, first. I paid $1 for 3-day trial; did (3) reviews (mine, one of my children, another person) and found too many inaccuracies to be reliable (For instance, I discovered several of my deceased, very elderly relatives were living next to me but in my very own home!! And I discovered I was a CEO of some organization I never even heard of! And I discovered my late husband was apparently still alive!).
For the third person I reviewed, I know she has drug records, court records for domestic violence, etc. but she is clean-clean-clean on MyLife. Hope I don't have problems with continued payments after cancelling membership. I should have checked this site out first. Oh, and by the way, the rating given here for My Life makes My Life look good - but looking at the 5-star reviews shows that many were complaining and their reviews were either changed or they misunderstood instructions.
Reviewed Oct. 24, 2019
This site is total trash and full of untruths! What irony that they are allowed to remain in business providing info on reputations when all they do is trash people! Possible sex offender? Are you KIDDING me??? I’m seriously going to find an attorney with to file a class action lawsuit against this turkey and shut this side show DOWN!!!!
Reviewed Oct. 22, 2019
Such a scam. Pure irony that they sell reputations while theirs is complete trash. All reviews here are stellar and clearly state the opposite of the majority who feel scammed. Common sense speaks to who is being honest and who is perpetuating the scam! I joined a 1.00 trial for this and about 6 other sites looking for a tool that would help me with my professional needs and generating contact information. Naturally I looked at myself first, so much misinformation. They didn’t even have my age right which is fairly easy to find publicly!
I cancelled my trial as I assumed there would be a renewal fee or some sort of catch (as I did with the other free trials I checked out) all but this company were a smooth process. And I chose one and found several others I would consider in the future. This one was immediately deemed not valuable to me based on all the gross mid-information about myself. Not even bad just wrong. They then charged me for a second trial after I cancelled AND billed me 75 dollars for 6 months! Luckily there have been so many complaints my credit card company constantly Ted me suspecting fraud. I confirmed.
Then out of courtesy called to sort it out as I was at this point assuming it was an honest mistake. Literally NEVER had any one claiming to be in customer service act so unprofessional. Tried to act like they would do me a favor by reducing the amount. Instead I clearly communicated I am NOT authorizing any charges and did not order 2 subscriptions of the same thing. She literally laughed at me and said too bad you don’t know how to navigate a computer and you will pay it. I am a financial analyst for a software conglomerate on the Acquisition team... I assure you I know how to navigate a computer.
In any case, this was the hilarious part. When they were pretending to be helpful by reducing the price for an account I never signed up for, she disabled the auto renewal. Which triggered an email confirmation. Then after I said talking was pointless as they aren’t reasonable and I’m not paying them anything... I received a second email stating they enabled the renewal on my account!
In any case, this resulted in my cancelling the card as I literally believe they are just frauding and scamming people out of money with useless unverified data analytics. They will be out of business at some point due to a lawsuit, but sure there are folks who have had their pockets lined and attorneys to protect their individual interests. It is a pure scam and any reviewer here is employed or incentivized in some way by this company. I’m still somewhat shocked at how ridiculous the whole thing was and the absolute opposite of customer service you can expect from their phone support.
Reviewed Oct. 22, 2019
This company posted completely inaccurate information about me. I called to complain and have it removed or I would sue them. They kept repeating how they would remove my profile from public view and privatize my profile. I told them they have false and incomplete information and I demanded that it be corrected. I got the same exact response as before. How can they be allowed to stay in business? Please do not sign up for any trial period or use their so called services. IT IS A SCAM!
Reviewed Oct. 21, 2019
They offer a Trial of the service for $1.00 and then when they get your credit card information they start to bill the account without authorization. When you call them to get a refund they give you a confirmation number but the refund never is made. Then they continue to bill your account and when you call them again they say that they don't see any charges for the original $79 dollars but they are going to refund the $47 that was just billed to your account. They said in the first call that the account with them was closed but apparently that was BS!! They need to be sued because they must be ripping off thousands of people.
Reviewed Oct. 21, 2019
Rating should indicate NO STARS. On 3 separate occasions I have cancelled my membership by calling the 888.704.1900 customer service number and each following month MyLife has either billed or attempted to bill my account. This was after they suddenly bumped my account to "Premium Member" when I NEVER signed up for this status, and they auto billed my account after the first month ($ trial offer). I have received email notifications that they will be charging my credit card on file, and have tried in vain to correct their system. Their cancellation process is a SCAM if they are continually charging my card on file. Recommend that all people that sign up for MyLife to be extra vigilant about their credit card statements because they are a bunch of crooks.
Reviewed Oct. 20, 2019
I signed up for the $1 trial, and was shocked to see my reputation at .10, the worst score you can get. Why the score you may ask? Speeding tickets, a record of being sued by a slumlord when I was in college, and get this... 16 know associates with "bad" reputations. 3 were family with maybe a speeding ticket or two and 13 were random people who live on or near my street. People I have NEVER met. Then to top it off, I lost rep points for "unverified" information which consists of no actual information, but information that they want you to fill out such as religion, school, work, ethnicity ETC...
This site is complete garbage. They intentionally gives you a bad score to get you to pay to fix it. Hmmmm.... What needs to be fixed is this website. The concept would be useful if someone with speeding tickets wasn't given the worst possible score, lumping you in with rapists and murderers. Seriously, I looked up a guy from my high school whom I know has some serious infractions including extended jail time, and he had a score over 2. This site is a flat out scam.
Reviewed Oct. 19, 2019
They deserve ZERO STARS; the only reason this shows 1 star is because I was unable to give zero. I got their 4 day trial for $1, and was apparently supposed to cancel before they changed it to a month to month membership for $35/ month. The confirmation email described my membership as a trial- 4 days. Said NOTHING about switching to a month-to-month membership. I called to cancel and be reimbursed, but they refused to reimburse me for the membership I never wanted. The polite lady told me the details were under 'terms and conditions' that you had to click- not plainly visible in the email. If that wasn't bad enough, when I looked myself up, it kept going to a woman with a similar name- so I never even saw my own information! STAY AWAY!!
Reviewed Oct. 19, 2019
I signed up with MyLife with my standard email address and I created a new password for it. I registered and began being charged for the service. I don't know what happened, but I, apparently, didn't save the password to my password manager. I can't get logged back into my account. I went to MyLife.com and try to do the "Forgot your password" process, but I never receive the email to change my password.
I know that I've provided the correct email address because I have received emails from MyLife.com in regard to my existing account, and the email header shows the email address that it was sent to as the address I am entering to reset my password. I've checked my junk mail and all my other mail folders. MyLife is not sending the password change email.
Reviewed Oct. 18, 2019
Tried to call and remove myself. I have someone stalking me and my address puts my family in danger. Most of info is incorrect and should NOT be legal. Hung up on twice while asking for my information to be removed. What a scam!!! I rate 0 stars negative if possible!! This should NOT be legal.
Reviewed Oct. 17, 2019
I looked myself and family up; and nearly all of the information was inaccurate. Personally- they actually said I had a sexual assault record!! I have never thought of hurting another human being that way. Not to mention the tremendous other multiple lies it posted on me and my family - including my children. I did not sign up for the trial, and thank goodness reading what a total scam this company is not allowing refunds and the free trial turning into hundreds or thousands of dollars out of innocent people’s banks. They need to be shut down and put on trial with a class action lawsuit filed.
Reviewed Oct. 17, 2019
I signed up with MyLife on 9.23.19 to run a background check on myself. While some of the information it posted was accurate, there were significant inaccuracies that MyLife indicated I could edit. NOT TRUE. You can add a note to a dubious record, but you CANNOT EDIT the report. You also CANNOT REMOVE private information as MyLife claims. /// MyLife offers a non-renewal membership, but they’ll keep renewing, fraudulently, even after you cancel your membership. A MyLife rep named “Pablo” told me that “that’s how all software works, and there’s no way to fix it.” Yeah, right. I disputed the unauthorized charges — my bank canceled the card and issued me a new one.
Reviewed Oct. 15, 2019
Right on their website they state that they will post false information about you: MyLife aggregates publicly available information from government, social, and other sources, plus personal reviews written by others. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. Because MyLife only collects this data and does not create it, we cannot fully guarantee its accuracy. And the only way to manage your profile is to pay them. And you can see from other complaints, they fraudulently charge your cards. Just filed a complaint with my attorney general.
Reviewed Oct. 15, 2019
Ok, so I decided to take a look and found their information to be wrong! I also thought I paid a one time fee for a one time look... Guess what...not so! So I finally found a phone number to call. I explained that I thought paying one time for a one time look was all it was. Well after going round and round he told me I could NOT receive a refund. I asked to speak to a Supervisor and he just went round and round again and told me I was not getting a refund. At that point I said, "Listen I am recording this phone call and I will get a lawyer and they will have this conversation. (In my state it is legal to record a phone call as long as one person on the call knows they are being recorded.) After I told him I was recording him he freaked out and said I couldn't do that and told me to call back when I wasn't recording the call and hung up! The info on this site is so wrong and I have no idea why someone hasn't shut them down!!
Reviewed Oct. 14, 2019
I came across MyLife.com and decided to take a look. All I can say is total scam! AND information completely wrong! I would give this a reputation score of -5.00. Worse than bad! Not sure how this site is allowed to operate with incomplete and incorrect information! Do not put any money towards this site. Hopefully they will go bankrupt but it would be truthful instead of reporting inaccurate information!
Reviewed Oct. 14, 2019
I signed on for the 3 day free trial, for $1.00. Was billed $2.00. Info on the site was wrong. Would not edit. I phoned the company 2 times, talked with some overseas person. Said they would update info in 48 hours, waited 72 hours, nothing done. Phoned back, they said be 5 days, they updating files, still nothing 7 days later. Same false info. These clowns only want your money. Subscriptions, so they can bill you every month. BEWARE! Watch your credit card for false billings from them. This site only regurgitates info, nothing else. Avoid these scammers.
Reviewed Oct. 12, 2019
I am not someone who has any type of social media so I am not someone on the web. I found information about me on this site and felt very unsafe with my full name and home address being so easily accessible to any and everyone. I ask them to remove it, they told me no, and that I would need to purchase a membership in order to "edit my profile". Absolutely disgusting company, with disgusting and dangerous practices.
Reviewed Oct. 11, 2019
It allowed me to cancel online - however, it still charged my credit card when I did the 3-day trial. When I called to find out why, they said you cannot cancel online and you have to call during their regular business hours. It is always a scam when you can sign up online but you can't cancel!! They didn't refund my money - just said they wouldn't charge it again. I want to put in a higher complaint.
Reviewed Oct. 10, 2019
My $1 trial was a $2 trial, my $14.95 monthly became $14.95 and $25.95 a month. They would charge around the first week and then sneak in $25.95 around the 3 or 4th week. They would skip a month occasionally on the second fraudulent billing so as not to draw attention. After I canceled I was charged $25.95, $25.95 and $14.95 for the next three days in a row! They will disconnect from you as soon as they hear "I want a refund". Even with my bank's fraud department stating the exact dates and amounts they still denied the amount due to me. This refund conversation has cost me hours, I had to cancel my card, and $400+ is due to me. I still haven't received a refund, nor has my bank seen one pending.
I did try to use it to correct my info the first day I signed on and it wouldn't let me into my information. So, the world thinks that I have a reputation score based on people who are criminals and they aren't people I know, they insist these people are my family, that my address is a place I haven't lived at in 15 yrs. They are making a profit off of me by charging anyone who wants a report on me.
I filed a complaint with the FTC, Wells Fargo and now anyone who will listen. *Most interesting is that they don't even try to explain anything, they make up action plans and then say "Oh, sorry we will investigate." Then you contact them and it's the same except they tell you they owe you less and less money. The female customer service reps are all Mike, Nick, Brian.... No last name, no location, no control number. I desperately want in on the next class-action suit.
Reviewed Oct. 9, 2019
After being told by my insurance company someone else had my same name on my city I googled my name to find a link to this page. It not only gave me a low rating but stated that I have had an arrest record! I have never been arrested! I did use their service one time for Genealogical research a few years ago and after they overcharged my credit card I called to cancel. I have no idea if that’s the reason they posted fake information about me but there is no way to contact them unless I subscribe to their service. I am researching my legal options now but avoid using them at all cost.
Reviewed Oct. 9, 2019
On 9/8 I signed up for their $1 trial offer using a rebate card with a low balance and made sure I turned off the autorenew option. I attempted to use the same card to pay for lunch today as I knew it should still have a decent balance. I went to pay and was told the card only had $2.15 left. I knew immediately MyLife was to blame since I hadn’t used the card anywhere else. Checking the card usage details I discovered MyLife billed me $44.85 9/16 for a 3 month subscription and again for $1 on 10/3. I called customer service to cancel and get a refund because I didn’t choose to have the subscription. I was told that I was already billed and there wouldn’t be any refund issues, partial or whole. That $1 “trial” has now cost a total of $46.85. Buyer beware, but stay away from this company.
Reviewed Oct. 8, 2019
Used the Free trial. Big mistake. Charged me 167.40 and did not cancel the account after I did so with them on-line. Called them and they told me they would refund my credit card, never did. Even gave me a cancellation number. Still billing me 14.67 a month. Also am receiving a 49.99 dollar charge from pubdata per month after using "MyLife". Reported them to my credit card fraud department. Also received a foreign transaction fee on my credit card statements for their fraudulent activity. Do not understand how this type of theft is being permitted to occur with impunity.
Reviewed Oct. 8, 2019
This website gathers info with anyone with your name and puts it on the site as the truth. Little of it is true and can ruin your reputation. My husband has high security clearance and it shows him having an arrest r