MyLife Reviews

Don’t do business with these clowns. I signed up for the $1 3-day trial a few months ago. I canceled my trial membership the same day, as it couldn’t provide the information I needed. After the 3 days, MyLife.com attempted to charge my bank account the full monthly amount. I emailed their “support” team and received a generic response that was probably from a mail bot, indicating that my account had been successfully closed.

I kept getting emails about something that has to do with a lawsuit in my reputation/profile. I usually ignore those kinds of things. Anyways, I went to the MyLife website. Completed new user registration. Then they show you the different subscriptions/prices. I picked the three day for $1. The transaction went through. Five minutes later they took $59 from my account. I just started the $1 trial. I have three days to cancel. Their subscription fees are like $29 and I think it was $19. There is no $59 listed. See print screen image showing their fees. Along with the dollar transaction and the $59 they stole from me transaction.

It took my dog less than 30 minutes to destroy the Indestructible Bear. The site has a refund policy however I’ve sent 5 emails requesting a refund with no success, not even a reply. I would NEVER recommend this site to anyone. There is absolutely no customer service!

This is a scam! They offered me a limited one-time search for $1. I needed to get just contact info (phone and email) for someone in my past. Didn't care about their address, legal issues, etc. They sent me the info. None of the numbers or email addresses worked! They must have been scraped from old public records. And then they had the gall to charge my credit card for a monthly on-going charge that I never agreed to. And then they did it again a month later. I had to cut up my credit card and get a new one. Stay away from these people!

I wish I could rate them -100. They stole my money, TWICE. They have not responded to me or offered a refund, even though I have reached out to them multiple times. I refuse to use them, they are worthless with wrong info. How can I get my money back?!??? SCAM COMPANY - STAY AWAY!

You cannot call My Life to cancel your $1 trial membership. If you call, they tell you to email. Then, when you email customer service they say they don't know who you are even if you give them plenty of evidence and say "I just ran the check YESTERDAY". I mean, how hard can it be. So, my account morphed over to the monthly membership of $29.99 a month which means I had to hound my bank to refute the charges. If this happens to you, DO NOT let My Life get away with it. I know it's a hassle but make sure you get your money back even if you have to cancel your card and get a new one. These people DO NOT listen when you tell them to CANCEL your membership. Stay away. Stay far away.

Was stated a three day trial for 1.00 the same day was hit for 59.99 and then again 5 days later for 29.99. You can’t speak to anyone so I have had to dispute charges on my scans. Get issued a new card to stop the madness.

Almost all the information is wrong, from court records to family members. In addition to that nonsense, site allows anyone to write a review about you. So basically my ex went on there "anonymously" and put a bad review where co-workers and potential employment opportunities could see! This is ridiculous, and I knew it was him because you can see city and state where report was made and he basically stalled my info for months. If someone is allowed to review you, they should be verified with an ID so people's business and jobs aren't at risk. This site needs to be taken down and the "review" option removed. Plus, this site did not get MY permission to use my picture and information. STOP this now, this is a very dangerous site.

Tried the $1 trial membership and can’t cancel it with no customer care person to answer the phone. Think I’m in for a big bill but I called my CC company and already started the process of contesting it and blocking them.

Like all other reviews. Wanted a background check on a possible tenant. Signed up for a 1 month billing for $14.95. Turned out it was billing for a whole year. Wasn't given a notice of how much I was being billed prior to authorizing it and never received a receipt of purchase by email. My bank account was charged $179.40 and looks like their billing company is PayPal. (I don't have an account with PayPal.) MyLife will not respond to my requests for a callback or by email. DO NOT USE THIS COMPANY.

I received an email from them telling me “who was searching for me”. They offered a three day trial for $1.00. Three days later I am charged $59.85 for a “premium subscription” and the following day I was charged $29.95 with no explanation. I never created an account and when I click the Visit Site link I am transferred to an Italian Mylife.com website. I have already filed fraud charges with my bank, cancelled my debit card, etc. Please don’t fall for this scam. I never received a confirmation email and I can’t even create an account. Thank goodness I have a great bank who is taking care of this for me. This site is garbage and the company are thieves. I can’t upload anything because I never received any type of confirmation.

I have neighbors I never talked to who gave me reviews. It makes it look like my car accident was an arrest record with inaccurate information being displayed to make me look bad that I never even said. It is appalling and disgraceful AND I AM NOT MARRIED.

Worst company ever to deal with, will not cancel a membership I never asked for. GO on for $1 and they continue to charge your Credit card, leaving it very difficult to cancel on the MYLIFE site!! NEVER deal with this fake company whose information is NOT correct!!

This program is a real scam in my opinion. At least 50% of the people they have me listed as relatives I have no idea who they are. I feel that they should be removed from the web if they don't give free access to correct misinformation that they are publishing. We should not have to pay to correct their misinformation. They are probably hurting good honest people with their misinformation. We should all be writing our congressmen, senators, and state congressmen, and senators to pass a law making it illegal to publish information like this without giving us an opportunity to correct it.

Scammers. Never signed up. Don’t know how they got my credit card info. I called them about a $56.95 charge. Instead of returning my money they charge my account 3 more times Thank God my bank returned my funds.

I never signed up for 'MyLife' and yet, I received an email stating "new info found on your neighbors, friends, relatives & associates". Not sure why I'm receiving emails, why they have my email or how they know my address for that matter. I like my privacy and I don't appreciate them keeping tabs on my address and my neighbors or relatives. I thought perhaps I had signed up and forgotten so I tried to log in, used the 'forgot password' option and they sent me an email with a link to log in so I clicked on it and a page opened telling me to reactivate my subscription to continue (for a price of course). So apparently you can't 'log in' unless you pay for a subscription. There's something sketchy and sneaky going on here.

Same as others, signed up for $1 charge, was billed $1 plus a second charge of $155.40. Attempts to contact Mylife.com went nowhere. I emailed and called them. Their support email given by their automated phone service is different from the support email address on their site. This is a scam site that should be shut down immediately.

I looked at this site years ago and it had a woman who lives 6 houses away, listed as living in my home and had me working as a secretary for a construction company in a town that I’ve never driven to. That one job was it, none of my real jobs were listed. Then I contacted them to remove that woman and they said sure, but never did, I contacted them again and they said, "We got that name from magazine subscriptions that you had once." I said, "She’s never lived here, let alone gotten mail here! She has the same last name but she is not related to me!" "Well ma’am, you’ll have to join the site to correct any mistakes, if you’ll just give me your credit card number." I said, "I’m not paying you a dime to fix obvious lies."

I am no longer getting charged by this rip off of a company (fortunately), however, just about every day I receive emails from them that I do not want and have requested to be unsubscribed at least TEN TIMES. I have written to their customer support and privacy addresses almost every day for the past week, but nobody ever responds and nothing changes about the situation. The reviews on BBB.org indicate that there are many others who are experiencing the same thing. They are in violation of the Canned Spam Act in addition to all of the other regulations violations of which they are guilty.

Please Do not make the same mistake with using MyLife online company to purchase a Reputation Report as I did. I signed up for one report that was reduce to 1/2 price at $0.50. The fraud dept. From my bank called me immediately asking if I would confirm an online purchase for $179.49. Wait! What? I told the bank to decline the payment and explained the purchase price should be $0.50. I did receive the report which was supposed to be current as of March 31, 2024. The only information that was current and correct was my Name, age, City and one email address. MyLife.com was not even close.

I must have been having a real bad day when I signed up for this. That's on me. I have contacted these people at the email they provide on 6 different occasions requesting they cancel my subscription. I have received NO replies from them. Their 'contact us' info does not have a phone number (wonder why??) so emails to a black hole are the only means to contact them. Most of the data on me is wrong! Be kind to yourself and stay far, far away from these people.

I have a Q clearance with no court or legal problems, yet MyLife thinks otherwise. Do not believe anything since they have nothing correct on me. Again, no lawsuits, no legal problems, no traffic tickects.

I signed up for one report for one dollar. They gave me the report on myself instead of what I asked for. I cancelled them. Within one minute they charged my account for the 1.00 but immediately charged me 155.00!!! Fortunately I have an agreement with my bank to let nothing go through unless the money is actually there so I was saved. If I was still with CHASE bank it would have gone through as they will not allow you to stop payments going through so they can charge NSF fees. So MyLife is definitely a crooked and fraudulent company. STAY AWAY.

I was double billed by MyLife. I sent an email several times to the customer support email address they provided. I have not yet heard from them. I'm not sure if l will ever hear from them. I was ripped off by them. Has any ever gotten a response from their customer service?

Their website list the cheapest membership as a $14+ per month and is not automatically renewed. HOWEVER, when I thought I was paying for just one month to try it out, my Paypal account was charged for THE ENTIRE YEAR! This is causing a hardship as I cannot afford this and only wanted to try it out, and when I saw $14 per month and not automatically renewed, that is what I thought I was paying for. AND it WAS listed as automatically renewed next year! So there is the 2nd misrepresentation! The phone # to call is just an outgoing message, you cannot elect to be transferred to a person OR even leave a message. My emails are not answered. This is not a legitimate company.

I received an email telling me to look at my profile. I paid the fee to view what was listed for me. It was about 20% correct. Had me listed at an address that was five years old. Had me married to a woman I divorced over five years ago. Showed me owning a vehicle that I sold ten years ago. When I contacted the company I was told "we access information that is shown on public records." I don't believe that. I checked the public records and the home that previously owned is being shown to owned by someone else. There is a divorce order entered into the public records for my previous marriage. I would tell someone to ignore this company. Don't believe what they have posted, further send their emails to the spam folder and unsubscribe. They are only trying to get your money and feeding you a line of **.

I asked for a background search on *** ******. So I watched the website spin for about five minutes, gave up my name because they asked, gave up credit card. Then their website said, "We are currently unable to retrieve the Background Report you requested. Please wait 30 minutes and try again. Should the Background Report continue to be unavailable, please call MyLife Customer Care at 888-704-1900 for assistance. We apologize for the inconvenience this may have caused." So I called that number. It said "send an email, click." On the positive side, I said 9.95 for one report and that's all they charged. They shouldn't have charged at all if they can't produce the report.

I just paid $9.95 for absolutely nothing. I could have accessed the same information for free. This company is clearly a complete scam. It never ceases to amaze me how many disgusting people are out there, preying on innocent people.

I subscribed to a larger plan than I intended. I was tired at the time. The next morning I take a look at my card balance and it had $155 and some change taken off. I sent them an email explaining. A couple days later they sent me one back saying my membership had been cancelled and I wouldn't be charged any farther. I asked them to downgrade me in the first place and refund the difference. Never happened. I am on SSI and these guys are thieves!

The site is misleading and straight up false. I’ve paid for two separate packages and have a “premiums” membership that is supposed to allow you to search unlimited times but each time I search, it asks me for more money. I reached out via email voicing my concerns but have not received anything back. I am very disappointed and the reviews on their website must be fake. I hope this helps someone else who is considering throwing their money away because it will not provide the information it promises.