MyLife Reviews

I am no longer getting charged by this rip off of a company (fortunately), however, just about every day I receive emails from them that I do not want and have requested to be unsubscribed at least TEN TIMES. I have written to their customer support and privacy addresses almost every day for the past week, but nobody ever responds and nothing changes about the situation. The reviews on BBB.org indicate that there are many others who are experiencing the same thing. They are in violation of the Canned Spam Act in addition to all of the other regulations violations of which they are guilty.

Please Do not make the same mistake with using MyLife online company to purchase a Reputation Report as I did. I signed up for one report that was reduce to 1/2 price at $0.50. The fraud dept. From my bank called me immediately asking if I would confirm an online purchase for $179.49. Wait! What? I told the bank to decline the payment and explained the purchase price should be $0.50. I did receive the report which was supposed to be current as of March 31, 2024. The only information that was current and correct was my Name, age, City and one email address. MyLife.com was not even close.

I must have been having a real bad day when I signed up for this. That's on me. I have contacted these people at the email they provide on 6 different occasions requesting they cancel my subscription. I have received NO replies from them. Their 'contact us' info does not have a phone number (wonder why??) so emails to a black hole are the only means to contact them. Most of the data on me is wrong! Be kind to yourself and stay far, far away from these people.

I have a Q clearance with no court or legal problems, yet MyLife thinks otherwise. Do not believe anything since they have nothing correct on me. Again, no lawsuits, no legal problems, no traffic tickects.

I signed up for one report for one dollar. They gave me the report on myself instead of what I asked for. I cancelled them. Within one minute they charged my account for the 1.00 but immediately charged me 155.00!!! Fortunately I have an agreement with my bank to let nothing go through unless the money is actually there so I was saved. If I was still with CHASE bank it would have gone through as they will not allow you to stop payments going through so they can charge NSF fees. So MyLife is definitely a crooked and fraudulent company. STAY AWAY.

I was double billed by MyLife. I sent an email several times to the customer support email address they provided. I have not yet heard from them. I'm not sure if l will ever hear from them. I was ripped off by them. Has any ever gotten a response from their customer service?

Their website list the cheapest membership as a $14+ per month and is not automatically renewed. HOWEVER, when I thought I was paying for just one month to try it out, my Paypal account was charged for THE ENTIRE YEAR! This is causing a hardship as I cannot afford this and only wanted to try it out, and when I saw $14 per month and not automatically renewed, that is what I thought I was paying for. AND it WAS listed as automatically renewed next year! So there is the 2nd misrepresentation! The phone # to call is just an outgoing message, you cannot elect to be transferred to a person OR even leave a message. My emails are not answered. This is not a legitimate company.

I received an email telling me to look at my profile. I paid the fee to view what was listed for me. It was about 20% correct. Had me listed at an address that was five years old. Had me married to a woman I divorced over five years ago. Showed me owning a vehicle that I sold ten years ago. When I contacted the company I was told "we access information that is shown on public records." I don't believe that. I checked the public records and the home that previously owned is being shown to owned by someone else. There is a divorce order entered into the public records for my previous marriage. I would tell someone to ignore this company. Don't believe what they have posted, further send their emails to the spam folder and unsubscribe. They are only trying to get your money and feeding you a line of **.

I asked for a background search on *** ******. So I watched the website spin for about five minutes, gave up my name because they asked, gave up credit card. Then their website said, "We are currently unable to retrieve the Background Report you requested. Please wait 30 minutes and try again. Should the Background Report continue to be unavailable, please call MyLife Customer Care at 888-704-1900 for assistance. We apologize for the inconvenience this may have caused." So I called that number. It said "send an email, click." On the positive side, I said 9.95 for one report and that's all they charged. They shouldn't have charged at all if they can't produce the report.

I just paid $9.95 for absolutely nothing. I could have accessed the same information for free. This company is clearly a complete scam. It never ceases to amaze me how many disgusting people are out there, preying on innocent people.

I subscribed to a larger plan than I intended. I was tired at the time. The next morning I take a look at my card balance and it had $155 and some change taken off. I sent them an email explaining. A couple days later they sent me one back saying my membership had been cancelled and I wouldn't be charged any farther. I asked them to downgrade me in the first place and refund the difference. Never happened. I am on SSI and these guys are thieves!

The site is misleading and straight up false. I’ve paid for two separate packages and have a “premiums” membership that is supposed to allow you to search unlimited times but each time I search, it asks me for more money. I reached out via email voicing my concerns but have not received anything back. I am very disappointed and the reviews on their website must be fake. I hope this helps someone else who is considering throwing their money away because it will not provide the information it promises.

On 2/18 I finally relented to the barrage of emails from Mylife and purchased the 3 month selection which had to be manually renewed every 3 months. They then immediately withdrew an unauthorized 155.40. Upon seeing illegal transaction I proceeded to contact them via the customer service instructions you receive when calling the phone number associated with withdrawal, multiple times and have still not heard anything beyond automate response to emails. I wrote a review on pissedconsumer and emailed them copy. I had to go to my bank to cancel my card and get a replacement. I checked my bank statemant to see if the charges from them were on it and found a charge of 9.85 dated 1/30. That's 20 days BEFORE I decided to check out their site!!! My account information was ALREADY in THEIR system PRIOR to my purchase. Please beware.

I went on MyLife to research a address of my Deceased Father. I bought the $9.95 Month membership. I got a basic infomation. Same stuff I could find for free online. It kept popping up for a extended membership $44.95 !! I kept declining the upgrade. After about 10 mins online. I get a Card warning from my bank that Mylife is trying to charge my card $96 for 2 months service. I had to cancel my card ASAP. So I was left without a credit card till a new one came. But even after canceling my card. They kept trying to charge my card. I think the final Bank Text was they were attempting to charge like $300. It was all declined. Steer clear of this Rotten Service!!!

Mylife.com is one of the worst companies I have ever dealt with. I only wanted the 995 package. They ended up charging me $44.80 and $155.40 with no email or nothing. When I called to try and get my money back, I was sent on a roller coaster of telephone numbers.

I signed up for the $9.95 package to just check on someone. It kept asking me to upgrade, I didn't want to upgrade. I called to cancel and the lady said it was canceled and gave me a confirmation number. I looked at my bank account and they are charging the $59.85 package. I called my bank to stop payment. Hopefully it works. They will take your hard earned money in a New York second!! Warn everyone about these SCAMMERS!!!

Mylife was just recently sued into oblivion. So much so, that it can’t even afford to pay the fine. Some companies were actually using this site to make hiring decisions. Also, some lawyers were using the site to try and discredit their opposition. Thanks to the lawsuit, mylife can’t be used in a consumer reporting capacity. There is now a blurb on their site indicating that information cannot legally be used to make hiring/financial decisions.

Chose shortest subscription. Charged $155 for a YEAR. Told that I used up my year's "credits", which were never mentioned. Two more charges appeared, apparently triggered by popups. Nothing but circular talk and random details when I called customer service. Fake "supervisor" prompting agent whom I caught giving incorrect information several times.

I searched several companies that offer services similar to that of MyLife for information on a job candidate. Those companies provided almost all of the information I wanted, so I asked MyLife to conduct a search. Its search did not produce any new information. In fact for most fields of inquiry, MyLife did not have most of the information produced by a couple of other companies.

This site is completely and wholly a deceptive and fraudulent site. I was initially charged $6.95 for an incomplete report, and moments later, my card was charged another $14.95. Then this morning, when I logged in, I saw another $28.95 being charged to my credit card for a service I never authorized. I contacted my credit card company and they declined the latest charge, and the 2nd charge is in dispute. If you find yourselves being defrauded by MyLife, call your credit card company and have them put a vendor block on MyLife. They deserve to be put out of business.

I did a search in my own name. Most information was not available or it was over 20 years old. My current address was not listed. My telephone number and address were incorrect. I paid $14.95 to receive an incomplete/incorrect report.

I undertook their offer of a 7-day free trial. On day 3, I called to cancel and was told that the cancellation date would be on the 22nd of February. My current credit card statement shows 2 charges for 29.95 (2/24 and 3/24) and a 99.90 charge on 3/20. All of these are after the Feb., 22nd cancellation date! Today, they tell me they have no record of me cancelling my account and continued to "sell'' me on their services. They literally have stolen $159.80 from me through their deceitful business practice. I asked for a refund but this request was refused! I am far from the only person to have had this experience with this organization. SCAM... FRAUD... They have a C- rating and it should be much lower!

This site emailed me saying they had information about me. The email looked like a scam so I looked up the site and it looked like crap. Then I found an article from 2011 about how there was a lawsuit against them for scamming people out of money and having incorrect information about the people supposedly on the site. Then I found myself here reading multiple peoples reviews about being scammed by said site. Why is this scammer site still in operation? Why did the lawsuit not continue? This site is a front to bait people and steal their money while giving no real information about the people they are looking into. It needs to be shut down as I could see many people who are not as aware of scammers getting the same email I did and following through with signing up to see what “damaging info they have on you and how it could effect your reputation”… They basically try to scare people in to signing up. Disgraceful.

They charged me without my consent 3 different transactions today! I literally argued with them about the illegal transactions they did!! Said they couldn't refund or reverse anything!! Well I did get it handled!! However I'm thinking lawyer, consumers, and those affected by their misleading ways come together and make them stop stealing from consumers and falsifying backgrounds on individuals and neighbors.

I had a 3 day trial and they charged the full month before the three days were up. I called, cancelled, refunded, and was charged *again* the Next month. Screenshot small print bc they will lie to you.

I looked up myself and almost everything they had about me was wrong. Horrible site. Seems like a scam to me. I certainly wouldn't trust in it hiring an employee or checking on a potential date. Never again.

It auto enrolled me into auto renewal for a full sub. There's NO WAY to cancel it that I can find!

The site is so incorrect it's laughable!! I never lived in Texas, don't know any people associated with my name which is also incorrect!! How dare they put out this info to the public and try to ruin someone's 'stellar' reputation! I say try cause thank God no one has used them as a reference. Reputable business or people with half a brain wouldn't take this site seriously! If they have... Shame on them for looking at this site for someone's personal background info and believing it to be true! This site should be taken down period!!

On December 15, 2021, using PayPal, I authorized a $1.00 payment to MyLife.com for services they provided. Paypal confirmed the $1.00 charge, but that confirmation called for a "$99.90 USD next payment due on December 19, 2021". The documents from Paypal also showed that my account now contained a "MyLife $99.90 billing cycle every 3 months, until cancellation".

I signed up for the 3 day trial which I wish I didn’t do. I went to cancel day before it automatically renews but it’s been impossible! After several failed attempts to log in I figured I would just change my password. Well, the email they supposedly send to you so you can change your password, I never got! I requested it 5 diff times and never received 1 response so I could change my password! So, are they not letting me into my account because I’m still within the canceling time frame to be able to cancel it before they can automatically charge my card?