
MyLife Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About MyLife
MyLife operates an online platform for managing personal information and reputation, allowing people to track and improve how they are perceived online. The service allows users to monitor personal data, manage online profiles and control public visibility.
- Access to valuable information
- Quick search results
- Potential for reconnecting with others
- Unexpected charges
- Difficulties in account management
- Poor customer service response
MyLife Reviews
Filter by Rating
- (8)
- (6)
- (24)
- (1,227)
Popular Mentions
- 4,895,222 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,895,222 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 8, 2023
Their website list the cheapest membership as a $14+ per month and is not automatically renewed. HOWEVER, when I thought I was paying for just one month to try it out, my Paypal account was charged for THE ENTIRE YEAR! This is causing a hardship as I cannot afford this and only wanted to try it out, and when I saw $14 per month and not automatically renewed, that is what I thought I was paying for. AND it WAS listed as automatically renewed next year! So there is the 2nd misrepresentation! The phone # to call is just an outgoing message, you cannot elect to be transferred to a person OR even leave a message. My emails are not answered. This is not a legitimate company.

Reviewed Oct. 23, 2023
I received an email telling me to look at my profile. I paid the fee to view what was listed for me. It was about 20% correct. Had me listed at an address that was five years old. Had me married to a woman I divorced over five years ago. Showed me owning a vehicle that I sold ten years ago. When I contacted the company I was told "we access information that is shown on public records." I don't believe that. I checked the public records and the home that previously owned is being shown to owned by someone else. There is a divorce order entered into the public records for my previous marriage. I would tell someone to ignore this company. Don't believe what they have posted, further send their emails to the spam folder and unsubscribe. They are only trying to get your money and feeding you a line of **.
Reviewed July 4, 2023
I asked for a background search on *** ******. So I watched the website spin for about five minutes, gave up my name because they asked, gave up credit card. Then their website said, "We are currently unable to retrieve the Background Report you requested. Please wait 30 minutes and try again. Should the Background Report continue to be unavailable, please call MyLife Customer Care at 888-704-1900 for assistance. We apologize for the inconvenience this may have caused." So I called that number. It said "send an email, click." On the positive side, I said 9.95 for one report and that's all they charged. They shouldn't have charged at all if they can't produce the report.
Reviewed June 17, 2023
I just paid $9.95 for absolutely nothing. I could have accessed the same information for free. This company is clearly a complete scam. It never ceases to amaze me how many disgusting people are out there, preying on innocent people.
Reviewed May 12, 2023
I subscribed to a larger plan than I intended. I was tired at the time. The next morning I take a look at my card balance and it had $155 and some change taken off. I sent them an email explaining. A couple days later they sent me one back saying my membership had been cancelled and I wouldn't be charged any farther. I asked them to downgrade me in the first place and refund the difference. Never happened. I am on SSI and these guys are thieves!

Reviewed April 27, 2023
The site is misleading and straight up false. I’ve paid for two separate packages and have a “premiums” membership that is supposed to allow you to search unlimited times but each time I search, it asks me for more money. I reached out via email voicing my concerns but have not received anything back. I am very disappointed and the reviews on their website must be fake. I hope this helps someone else who is considering throwing their money away because it will not provide the information it promises.
Reviewed Feb. 22, 2023
On 2/18 I finally relented to the barrage of emails from Mylife and purchased the 3 month selection which had to be manually renewed every 3 months. They then immediately withdrew an unauthorized 155.40. Upon seeing illegal transaction I proceeded to contact them via the customer service instructions you receive when calling the phone number associated with withdrawal, multiple times and have still not heard anything beyond automate response to emails. I wrote a review on pissedconsumer and emailed them copy. I had to go to my bank to cancel my card and get a replacement. I checked my bank statemant to see if the charges from them were on it and found a charge of 9.85 dated 1/30. That's 20 days BEFORE I decided to check out their site!!! My account information was ALREADY in THEIR system PRIOR to my purchase. Please beware.
Reviewed Jan. 10, 2023
I went on MyLife to research a address of my Deceased Father. I bought the $9.95 Month membership. I got a basic infomation. Same stuff I could find for free online. It kept popping up for a extended membership $44.95 !! I kept declining the upgrade. After about 10 mins online. I get a Card warning from my bank that Mylife is trying to charge my card $96 for 2 months service. I had to cancel my card ASAP. So I was left without a credit card till a new one came. But even after canceling my card. They kept trying to charge my card. I think the final Bank Text was they were attempting to charge like $300. It was all declined. Steer clear of this Rotten Service!!!
Reviewed Jan. 7, 2023
Mylife.com is one of the worst companies I have ever dealt with. I only wanted the 995 package. They ended up charging me $44.80 and $155.40 with no email or nothing. When I called to try and get my money back, I was sent on a roller coaster of telephone numbers.
Reviewed Sept. 19, 2022
I signed up for the $9.95 package to just check on someone. It kept asking me to upgrade, I didn't want to upgrade. I called to cancel and the lady said it was canceled and gave me a confirmation number. I looked at my bank account and they are charging the $59.85 package. I called my bank to stop payment. Hopefully it works. They will take your hard earned money in a New York second!! Warn everyone about these SCAMMERS!!!
Reviewed July 30, 2022
Mylife was just recently sued into oblivion. So much so, that it can’t even afford to pay the fine. Some companies were actually using this site to make hiring decisions. Also, some lawyers were using the site to try and discredit their opposition. Thanks to the lawsuit, mylife can’t be used in a consumer reporting capacity. There is now a blurb on their site indicating that information cannot legally be used to make hiring/financial decisions.
One of the biggest issues with mylife.com is that anyone can leave a positive or negative remark anonymously. Someone might not even know who you are, and can leave a negative review without using their name or even a summary as to why they don’t like you. If this happens, you have to pay in order to either have the profile locked or the anonymous review removed.
Speaking of reviews on mylife.com, the Ceo of mylife.com is Jeffrey Paul Tinsley 48 of Los Angeles California. I think that everyone should leave a review for Mr. Tinsley so that he knows exactly how people feel about him as a person for creating mylife.com. He currently enjoys an excellent social score. I have provided the direct link for anyone that chooses to leave a review. In case, the link is removed, just go to mylife and search for his information. You can do this absolutely free. No credit card number or even subscription is required. https://www.mylife.com/jeffrey-tinsley/e823381282218
This site is definitely playing in people’s fears. There is a bright-side to all of this. You can very easily have your name removed from their site. Send them an email to: removalrequests@mylife.com and let them know to remove you from their website. If you are dead-set on having your information removed from their site, let them know that you are fully prepared to hire a consumer protection lawyer if you have to. Make sure to include every variation of your name that you have found. When I went through the removal process, there were 6 different variations of my name and I have only gone by one of the names they had on their site. Companies like this shouldn’t even be allowed to exist, but it does. So, stand up for yourself and be prepared to use all legal remedies available to you.
Reviewed June 10, 2022
Chose shortest subscription. Charged $155 for a YEAR. Told that I used up my year's "credits", which were never mentioned. Two more charges appeared, apparently triggered by popups. Nothing but circular talk and random details when I called customer service. Fake "supervisor" prompting agent whom I caught giving incorrect information several times.
Reviewed June 5, 2022
I searched several companies that offer services similar to that of MyLife for information on a job candidate. Those companies provided almost all of the information I wanted, so I asked MyLife to conduct a search. Its search did not produce any new information. In fact for most fields of inquiry, MyLife did not have most of the information produced by a couple of other companies.
Reviewed April 26, 2022
This site is completely and wholly a deceptive and fraudulent site. I was initially charged $6.95 for an incomplete report, and moments later, my card was charged another $14.95. Then this morning, when I logged in, I saw another $28.95 being charged to my credit card for a service I never authorized. I contacted my credit card company and they declined the latest charge, and the 2nd charge is in dispute. If you find yourselves being defrauded by MyLife, call your credit card company and have them put a vendor block on MyLife. They deserve to be put out of business.
Reviewed April 8, 2022
I did a search in my own name. Most information was not available or it was over 20 years old. My current address was not listed. My telephone number and address were incorrect. I paid $14.95 to receive an incomplete/incorrect report.
Reviewed April 2, 2022
I undertook their offer of a 7-day free trial. On day 3, I called to cancel and was told that the cancellation date would be on the 22nd of February. My current credit card statement shows 2 charges for 29.95 (2/24 and 3/24) and a 99.90 charge on 3/20. All of these are after the Feb., 22nd cancellation date! Today, they tell me they have no record of me cancelling my account and continued to "sell'' me on their services. They literally have stolen $159.80 from me through their deceitful business practice. I asked for a refund but this request was refused! I am far from the only person to have had this experience with this organization. SCAM... FRAUD... They have a C- rating and it should be much lower!
Reviewed March 15, 2022
This site emailed me saying they had information about me. The email looked like a scam so I looked up the site and it looked like crap. Then I found an article from 2011 about how there was a lawsuit against them for scamming people out of money and having incorrect information about the people supposedly on the site. Then I found myself here reading multiple peoples reviews about being scammed by said site. Why is this scammer site still in operation? Why did the lawsuit not continue? This site is a front to bait people and steal their money while giving no real information about the people they are looking into. It needs to be shut down as I could see many people who are not as aware of scammers getting the same email I did and following through with signing up to see what “damaging info they have on you and how it could effect your reputation”… They basically try to scare people in to signing up. Disgraceful.
Reviewed Feb. 22, 2022
They charged me without my consent 3 different transactions today! I literally argued with them about the illegal transactions they did!! Said they couldn't refund or reverse anything!! Well I did get it handled!! However I'm thinking lawyer, consumers, and those affected by their misleading ways come together and make them stop stealing from consumers and falsifying backgrounds on individuals and neighbors.
Reviewed Jan. 26, 2022
I had a 3 day trial and they charged the full month before the three days were up. I called, cancelled, refunded, and was charged *again* the Next month. Screenshot small print bc they will lie to you.
Reviewed Jan. 6, 2022
I looked up myself and almost everything they had about me was wrong. Horrible site. Seems like a scam to me. I certainly wouldn't trust in it hiring an employee or checking on a potential date. Never again.
Reviewed Dec. 30, 2021
It auto enrolled me into auto renewal for a full sub. There's NO WAY to cancel it that I can find!
Reviewed Dec. 26, 2021
The site is so incorrect it's laughable!! I never lived in Texas, don't know any people associated with my name which is also incorrect!! How dare they put out this info to the public and try to ruin someone's 'stellar' reputation! I say try cause thank God no one has used them as a reference. Reputable business or people with half a brain wouldn't take this site seriously! If they have... Shame on them for looking at this site for someone's personal background info and believing it to be true! This site should be taken down period!!
Reviewed Dec. 16, 2021
On December 15, 2021, using PayPal, I authorized a $1.00 payment to MyLife.com for services they provided. Paypal confirmed the $1.00 charge, but that confirmation called for a "$99.90 USD next payment due on December 19, 2021". The documents from Paypal also showed that my account now contained a "MyLife $99.90 billing cycle every 3 months, until cancellation".
The statement from Paypal had a comment "To change or cancel automatic payment with MyLife.com, log into your PayPal account, go to your profile and choose Payment. Then click 'manage automatic payment'". I was not able to get to the feature to cancel the automatic payment, so I wrote to PayPal to cancel the future automatic payment and copied my USAA credit card company to not pay anything after the $1.00 authorized payment had processed. I believe that the MyLife firm uses these types of fraudulent billing practices with MANY others as well, and those practices need to be shut down. Thank you.
Reviewed Dec. 8, 2021
I signed up for the 3 day trial which I wish I didn’t do. I went to cancel day before it automatically renews but it’s been impossible! After several failed attempts to log in I figured I would just change my password. Well, the email they supposedly send to you so you can change your password, I never got! I requested it 5 diff times and never received 1 response so I could change my password! So, are they not letting me into my account because I’m still within the canceling time frame to be able to cancel it before they can automatically charge my card?
This is unbelievable & disgusts me even more after reading some of the other reviews on here! I figured best way is to email them my request to cancel since I can’t get into my account plus I’ll have proof with my date & times. I also sent another request to a diff dept email for them to delete all my info completely, just incase. It’s ridiculous how these people are allowed to keep scamming people!!!! Be careful do not sign up for this!! If you do its a huge nightmare to get out of. They should be shut down for fraud/scamming people!!!
Reviewed Nov. 19, 2021
Wanted to search a name. Do not be fooled by this website. You pay $1.00 and you end up being charged $99.00 AFTER AN HOUR BEWARE!!!! DO NOT GO TO THIS SITE!!! THESE SITES ARE OPERATED BY SCAM ARTIST. mylife-inc.com.
Reviewed Nov. 9, 2021
MyLife.com records False information, I’ve contacted them several times and they will Not remove the False information on my account. I asked them to also to delete my name & information from their website. I even bought a subscription to try to correct the information, that didn’t work! Not only is the information False, they have people listed on my account I’m not related to or even know who these people are! Employers look you up on their website and the information on there has kept me from getting jobs! I explained all this to them but they DIDN’T care. This MyLife.com needs to be taken down especially now after I read others complains regarding this same matter. This is a horrible website and company.
Reviewed Oct. 21, 2021
I purchased the temporary membership, and there was wrong information about family members and employment. I called and the operator was very rude and it was a hassle to cancel my subscription. This is a full scam.
Reviewed Sept. 8, 2021
As others have said, this is a scam. It has my address from 2007, and says I have a criminal history and a “score” of 1.7. All the listed family members are nobody I’ve heard of. Avoid these types of sites.
Reviewed Aug. 28, 2021
I signed up for the $1 three day trial. I looked at the worthless and incorrect information, and then cancelled the trial, which they make exceptionally difficult. But the website did display a page that said my subscription was cancelled. Then, three days later I was charged $55. I called customer service immediately and was repeatedly lied to by their representative. He then called me a list saying that if I had actually cancelled the subscription that it would have displayed a confirmation number, and without it there was nothing he could do. I did ended up using a curse word, and he threatened to hang up me...it was the word **. (I just wanted to clarify that it was not directed at the rep.) I repeated my point that this was a unauthorized charge and would be contesting it with my card company immediately after hanging up.
At this point the representative says he can authorise a downgrade in my subscription service. They would refund me a little more than half of the charge, but I would still be getting charged $19.95 or $24.95, I can't recall exactly. Since I wanted at least the $30 back or whatever I said that was better than nothing, and to go ahead and process that. Gave me a cancellation confirmation number and told me I should have an email in 5 minutes. I asked if his name or employee number would be present in that email because I was filing a Better Business Bureau report and I wanted to give them accurate information on who I spoke with.
It was at this point that he said "he had just been authorized to go ahead and process my full refund and cancel my subscription". Interesting how it authorized within seconds, not even long enough for him to explain the situation to a supervisor or make a special request. He said the refund would process in 3 to 5 days but it all depended on my bank. I did get a confirmation email that said they would be refunding me the entire amount, but that remains to be seen. Don't fall for their one-day trial, the information they provide is inaccurate at best, and the "score" is worthless in reality. If you really want some information use one of the well known services that provide a one-time fee for the information not a subscription plan. This is an outright fraud. They just want to steal your money.
Reviewed Aug. 19, 2021
Mylife,'s profile had me associated with people I never heard of and listed me as having lived in places in which I have never been. My reputation was declared to be poor--10% below the national average! The site proclaimed that I have a court record (divorce court maybe??). And of course most people reading that wouldn't pay the fee to see the purported record, so might imagine anything! I'm a poor widow existing on SS and a pension, with only a mortgaged house and junker car as equity, yet was alleged to be worth $250,000--$500,000 with an annual income of from 70 to 79 thou! (I wish!).
Even public info about my property was screwed up! The accompanying photos were of people and a dog I've never seen. When I called the company, the rep gave me the mandatory spiel about paying to have other websites' info removed. Why would anyone trust Mylife?! I told the girl that I don't care if accurate info about me is posted online. I was promised that my profile would be removed in a few days. We'll see.
MyLife Company Information
- Company Name:
- MyLife
- Website:
- www.mylife.com
