Intelius Reviews

Great tool to have at your disposal. It's not 100% correct on everything, but when you are able to search a name or address, or phone number 80% right is better than not having a clue who you're dealing with...

We decided to check out the reliability of Intelius first, by looking up close family members who live with or very near us. We're stunned at how inaccurate the information is. First, our niece is listed as having gotten 2 BS degrees, though she doesn't even have one. It says she got them both at the same time from different schools in a state where she has never lived, and one of the schools doesn't do online degrees. It also doesn't list her children, who are now 9 and 7 years old and in school.

I joined several different sites... It's amazing some of the things you find. Unfortunately, this site along with a few others have very inaccurate and outdated information. Of course I ran searches on myself, family and friends. Phone numbers and addresses are not up to date at all.

This search engine does not have good information and it’s expensive it kinda sucks in my opinion. I was charged almost 50 for the most basic outdated information. The profile I looked for appeared to mix two people together creating a lot of misinformation.

As I read my own report most of it is wrong. What else can I say other than it needs attended to it truthfulness and accuracy. I can't begin to guess what parts of the information I am receiving in other reports is accurate so I'm not feeling very secure using the program. Perhaps I am not using the reports correctly which I doubt is the case.

Information not varified by Intelius and incorrect when providing results within person's crimimal background. Dates provided in report regarding arrest date and release date were incorrect and not possible: Arrest date was in Oct 2022 therefore release date could not possible be Sept 2022.

Intelius is an exceptional website that surpasses all expectations when it comes to providing accurate and reliable information. I recently used Intelius to conduct a background check and was blown away by the extensive information I received. The website's user-friendly interface made the search process seamless and hassle-free. Not only did it provide me with detailed reports on criminal records and employment history, but it also delivered accurate contact information. The comprehensive nature of the results truly impressed me. Moreover, Intelius' affordable pricing plans and excellent customer support make it a top choice for anyone in need of reliable background information. I highly recommend Intelius for their exceptional services.

It has put my heart at ease. It is a wonderful service to finally find out things that I have been wanting to know for many years. I looked at similar services and none are anywhere close to the quality of Intelius.

I signed up with Intelius to run a couple of basic background checks including a background on myself. Over half of the information received was either incomplete, confusing, incorrect or just did not add up. For example, how can someone who passed away in 2020 still be listed as an active employee for a company in 2023? Also, if you want to look up a phone number (reverse phone lookup) they charge you extra for it. I paid $24.95 for the first month and it was a huge disappointment. Lesson learned. Background check companies like Intelius are rip offs.

But the information is outdated. Addresses are old, quite a few things were no good to me. Come on guys, how can I send a formal letter to the freelance home health worker who stole 60k? Give information to authority? Can't, they lived there in 2003, for real. Tried calling their CS, couldn't understand lady trying to help, she knew less than I did. I'm sorry. Thank you, Dorothy.

I think this is a pretty good tool to try & find people that you have lost touch with. Their databases are pretty darn accurate. My only complaint is a possible programming problem on their website. Sometimes as I'm entering the information, the cursor will jump to a completely different area.

I paid to have a phone number investigated as to whom it belonged to for they were harassing me and I paid for the test run of 5 days then they would bill me for a monthly fee. The trial was only $1. And I was supposed to get a report on that number. I NEVER received ANYTHING from them except being billed the trial AND the Monthly fee. As of this writing I have NOT received my money back for a months of service which I only wanted the 5 day trial. Never received ANY REPORT from them either. I called their number and complained at 888 245 1655 and although the person was polite I still have not received my refund for anything.

They tout this free phone search. While in the lengthy process they’re actually compiling your cookies and history. Only to give you results if you paid them $.95 then when you agree they try and debit your card for $34.95. Isn’t false advertising illegal? If so why are you doing it, fraud charges isn’t that illegal too, then also how are you doing it. And lastly no one likes clickbait. It's pathetic form of marketing that should be outlawed.

I love that you get your checks right away, a full background check with correct information. So nice and easy. Love this site!!! I got my checks done quickly with phone number. No affiliates, addresses, known relatives. Very informative.

I do like the website but sometimes I notice it is not up-to-date... It is hard to figure out the phone numbers, and the same email shows up multiple times for 4 different people. It would be nice to have all the information in order, some of the addresses do not have dates. It is very basic, but has helped.

I have used this site for information for over 5 years. It all started those years ago when a younger sibling of mine started misbehaving and inevitably started refusing to abide by a curfew. All I had to go off was a phone number she had called from days before. It took a little searching and a little help from Google Maps and my mom and I were at the house she was hanging at within an hour of my initial search. I'm not an intrusive older sister there's so much more to the story than that but as far as Intelius goes, I was able to find accurate information in a timely manner and it didn't cost much. Since then, I have used their services time and time again for less serious matters and I still am surprised at the amount of information that I'm able to find. I've used other sites and sometimes I'll compare results. Intelius always comes out on top.

I cancelled my membership by phone in May and it is now October and I have been billed 5 extra months. This is ridiculous. Not to mention, while using the service, many inquiries came up blank with no information.

Just bought this and they locked me out of my account, 100% fraud & a scam. I paid for the 5 day trial so I assume they locked me out so I couldn't cancel the auto-payments. Please fix this, I don't want to be charged for an overpriced scam in 5 days. Thank you.

Very easy to navigate... Representative Very polite and informative, He also offered alternatives program. I informed him I just needed the service One time and would rejoin when I needed service again. I'm a retired person. 81 years old and do not need this service that often,. Maybe in the future I might find a need for this type of service.

I'm glad I chose this company to look people up. Tey back up everything they say they can do. It's a great company to get a subscription for, and also the customer service operators are very nice and helpful over the phone with questions and concerns... I would rate these guys a five-star..

Your customer service representative diagnosed my issue quickly which was I was logging in under another email. I am now getting the access I need. The representative was personable and friendly. We bantered as he helped me with my issues. I was trying to find an Army friend from 50 years ago and I did. Good job for your representative.

I had been trying to track a phone, a service you advertise but do not provide. I got an "incomplete report" error stating I'd be notified by email when my report was ready. No such email arrived, so I assumed nothing went through. Lo and behold, your monthly charge showed up on my checking account. Your rep was very knowledgeable and empathetic. He took care of the situation while maintaining his faith in your company and the service. He is a valuable asset to your company and I felt that needed to be recognized.

I called about a charge on my credit card that I didn't recognize. It was explained to me it was from my signing up for Intelius service last year. The rep I spoke to was very helpful and I canceled my service and he said that he would refund the current charges. I appreciated that and thanked him for being understanding of my request since I haven't used the service since that one time. Thank you again for your integrity, Respectfully, James.

Found the site very complete, helpful and easy to use. I would definitely use their services again in the future. I would recommend it to others. I believe it provides good value for the amount charged. I was able to locate 95% of my high school classmates from 50 years ago with this service.

I have to say I was shocked that Jason was so immediately helpful in solving a situation that had me stressed out all weekend. I'm dealing with hospice in my family. I signed up for Intelius for a one use 95 cents and never read the fine print that so many companies put up. After numerous emails on the weekend they took $35 out of my account and ended up giving me a $35 Bank fee because I had taken all the money out moved to another account Saturday morning when I received Intelius email thanking me for a continuing a script. I called PayPal immediately which I'm really not all familiar with, I sent numerous emails to Intelius and tried to reach them by phone. So bottom line is I was stressed out all weekend.

I received no information, only blank pages. This was a very frustrating experience. I spent over an hour with a representative of yours and we were unsuccessful at retrieving a report on Jon **. The representative tried hard to help.

Spoke to Raven who couldn’t have been lovelier and more helpful to me! She made me feel as though she really cares and comforted me so much! Raven is a special gift to any company and Intelius is blessed to have her! She is so efficient and helpful!

Long story short: I, myself, work in a call center. I usually don't do this but, was squeezing this in, as my breaks are short and far apart. I had my headset on my left ear and the receiver, from a separate phone on my desk, on my right (that's what I used to place my calls to your company). Understandably, sometimes my call was dropped by your call center's system when I had to put your representative on-hold (even when I set the receiver down without pushing a "hold" button, the call would drop/get disconnected). When I was trying to register, I kept getting in a loop of your system not recognizing the browser I was using, sending me a verification email, only to not recognize it again etc., This went on for 10 attempts and more than a half-hour. The first tech person I spoke w/ was Jason. I could tell he was good but we were only on the phone for a brief time before our call got disconnected.

I did this to snoop on my son to see if he was being honest with me. It was a mistake. Sorry I don't know what else to say. The above comment I think covers my idiotic thinking on what thought was a good idea as a parent..

Too complicated for my aging brain. I've just decided not to answer any calls unless they are recorded in my call list. I sure do get a whole lot of such calls. It's very stressful at my age. You were very helpful but it is just too much. It was very nice that you let me try this out but it is just not going to work out for me.