Intelius

Ordered (20 Sep 2019) what I thought was a one time background check. The background report was laughably incorrect and virtually useless. The only way it could have been more amateurish is if they did it in crayons. The $39.95 charge bought a "7 day" trial membership, which automatically became a monthly charge of $29.95. Oh, and there is a $7.95 charge to cancel the service. When I asked to talk to a manager I got hung up on. Do NOT use this service. If you are looking for a police report go to the Police Station or County Court (often free). These clowns at Intelius have apparently moved on from their first gig as Nigerian Princes; this scam apparently pays better.

This website is a scam, they will charge your card for old information, nothing updated and when I called them I was told this is only a public information. So why I'm paying over $45 for then? Google could've gave me a better information!

I signed up for 1 Lookup .95 cents cost. Yeah right. The next thing I know I have a yearly account at 29.95 per month that I did not sign up for and I have to create account so I can sign in to cancel it. I have asked for a refund but no luck on that so I would suggest you stay from them. They are not trustworthy!!!

Their ad says you can find out who called you for .95. Well, they couldn't tell me who owned it and told me THEN, I would be charged an additional $7.95 if I cancel their services which I never asked for!! Stay away from these crooks! My credit card company couldn't stop payment on the additional amount without totally canceling my card THEN disputing it with them in the future!! They use the fact that most people won't go through cancelling their card for $7.95!! Pitiful business.

This company uses very deceptive practices, $.95 info search with a $7.95 penalty if you refuse to sign up for a MONTHLY $29.95 service. Completely deceptive. NOT to mention information provided was badly out of date and filled with errors. I will probably end up paying nearly $31.00 for an out of date report for a long lost friend that was no help in locating the person. Beware!

Was overcharged $35. Company won't refund my money. The background check was awful. I got way more information from another service that was honest. This company is not. Why would you trust a background check from a scam like this? Beware!!

I used this service to do a reverse lookup on a phone number and agreed to a small trial fee knowing I wouldn’t be keeping the service. I cancelled within 48hrs. Today I receive notice I’m being charged $7.95 for their service even though I thought I would only be paying 95cents. The information provided was not even correct. This is incredibly unethical business practice and should be criminal. Wish I would have read reviews before agreeing to purchase.

I signed up & paid $1.95 for one search and was given a 7-day "trial" membership. I did my search and found the information reported, including but not limited to addresses, phone numbers, employment and marriages, was hopelessly out of date and completely useless. The addresses, phone numbers, and employment information were at least 4 years old. I cancelled the membership immediately and was told I would be charged another $7.95 at the end of the "trial". This service is a complete scam from my perspective.

This is absolute BS. Anyone using this service BEWARE!! I tried a 1 time "look up" & was billed $.99.. thought no big deal, they even sent the info on the wrong person. 8 Days later I get a charge for $29.95 because I did not read the "Fine Print" in their email.

The small print that you agree to when purchasing says something about automatically signing you up for monthly membership that you must cancel. It's a bother, but whatever. However, if you read the small print carefully, you will discover that cancelling costs $7.95. So, in addition to whatever you are actually intending to buy, you will either be charged $29.95/month or else $7.95 if you cancel. The price clearly marked on the product is NOT the price you will pay. This is a desperately dishonest business practice.