Etsy Reviews

I was a customer for almost 9 years, I make a mistake with my bank account and they suspend my account for more that I try to fixed the mistake. They not help me or give me a chance to reinstall my account. Really bad customer services.

I'm writing this to warn other sellers about Etsy’s hollow "Purchase Protection" promises. I opened my store 5 years ago without having any problem until I recently sold a handmade, high-value headpiece. The tracking clearly showed the item was "Delivered," but the customer claimed they never received it. Despite having proof of shipping and delivery, because the shipping label used was from Etsy, their support was useless.

Providing Etsy with a one star review is generous. I made the mistake of purchasing an area rug thru a Vendor in India (first red flag). When the rug arrived, the color was not as pictured or described by the Vendor. I made multiple attempts to discuss the issue with the Vendor, to no avail. I then 'opened a case' with 'customer support' through Etsy as outlined by Etsy. After complying with two requests to provide pictures of the rug, both inside my home and outside the home (although the rug is an indoor rug!), Etsy 'closed the case' due to lack of compliance. There is virtually no 'customer support' through Etsy and I will not be purchasing in the future. I will also discourage others to do the same. Case Number **/Order #**.....

Etsy seller is using certifications for linen that violate the actual certification! Opened a dispute, Etsy escalated the same day it was opened. Seller falsified OEKO TEX CERTIFICATE, Seller Lied About COUNTRY OF ORIGIN, lied to CUSTOMS, lied ABOUT THE ACTUAL VALUE, lies about THE COMPANY NAME. Sent FABRIC WITHOUT ANY PAPERWORK whatsoever. Certificate states if using the certification products are "Required to LABEL EVERY PRODUCT". I had to go to the FTC, Customs, while Etsy stayed unresponsive and in the end, after I proved they, along with the seller, are in violation of FTC regulations, customs, deceptive business practices and more, Etsy closed the dispute in the seller's favor. Stay Away Buying on ETSY. THEY'RE A WORLD-WIDE SCAM COMPANY.

I set up a seller account and was scammed. Etsy knows I was scammed because I contacted them about the sell. I had to cancel my banking info due to the scam. They suspended my account for $1.80 on items I don't even have listed. I tried to resolve this with Etsy and was sent a link to pay the $1.80 for items I removed due to being scammed on the first sale I made. No thanks! I've never been scammed on POSHMARK or EBAY or MECARI!

If I could give them 0 stars, I would. Etsy is a terrible company with awful customer service that does not assist you even if a seller is selling items that break/are not as they are described.

Placed an order from Etsy. The invoice was all wrong but had the right address, they said they shipped it and it had arrived. But I never received it, trying to contact them is a joke. Do not buy anything from this site. I never will again.

I've received items before they were good, no problem, however the last order from Youngemstone is a fraudulent. What I got was a box of wires, not the rings. Sent Etsy a picture of what was received, not received a reply. How horrible it is not to be able to contact customer service by phone. I am skeptical as it is but I gave it a shot and now I am disappointed.

I placed an order but the 10% discount that popped up on my screen wasn't applied on my invoice. Cancelation wasn't available once the order was submitted. That is a illegal business practice. Be aware before you buy anything on ETSY.