eBay Reviews

I purchased struts from a reputable company. Only one strut arrived and severely damaged in shipping. No problem, the replacement was incredibly fast but they sent the wrong part. I tried to get this one replaced but eBay will only allow ONE REPLACEMENT! The seller and buyer agreed that the parts needed replacement but eBay closed the case with the first one and will not reopen or even review it. The representative I talk to was unintelligible but after many repeated questions to finally understand, it was clear, she said that the case is closed and nothing can be done. I had to get this replaced through PayPal but had to pay the shipping which was nearly the price of the original part. My business will no longer order through eBay but will deal directly through the sellers. (eBay, here’s my Reference ID #: **). There has been no effort at eBay to assist/discuss/review this with myself or the seller. Case closed.

I found eBay sells reasonable price items; however, it doesn’t work well. Also when I wanted to refund the item, customer service said since it came from China, I had to pay for delivering fees. I end up with keeping the item, but it’s useless. I felt extremely disappointed with ebay. I won’t buy anything from them anymore! Actually, for services and products are much better quality in Amazon!!!!

I recently started selling products on eBay as a small side business. After a dozen sales totaling a few thousand dollars, a buyer claimed they received an empty box. I asked eBay for help. I didn’t even get an email confirmation that they received the request. I also reported it to USPS in the hopes that maybe it was just lost in shipping. Either way the buyer chose not to buy shipping insurance. eBay reserves the right to go into your bank account linked to eBay and take the money from you. They always side with the buyer. It was a 500 dollar auction that I now lost the money I spent on the item. Any scumbag who wants to get free products can simply say they didn’t arrive even when USPS shows it was delivered and still get their money back.

I would like to start off my review stating that I've ordered items many times and I've always been pleased with the results. One time I had a t-shirt that was a little too small, but the customer service and company it came from both solved my problem. I have never other than that 1 time had a problem with either my orders, getting ahold of customer service, or had a bad customer service experience. I think eBay is a great legitimate company that works to keep its customers, treat their customers well, and do their best to keep customers happy and coming back. It's one of the few who do that in online shopping. I also have another favorite but now is not the time to review it. I'm very pleased with eBay and I will continue to order merchandise from them far into the future.

My experience with eBay has been terrible. Not only does the technology glitch a lot which wastes a lot of time (entering in postal codes, starting promotions on products, etc), the customer service team can be rude and less than helpful. This company needs to improve glitches on their website. They also need to rehire a new customer service team that has the customer in mind. My account was suspended for absolutely no reason with no explanation. I was treated awful by more than one customer service representative and member of the trust and safety team. I found them very unprofessional and they lost a quality customer.

I purchased a beauty product that stated the box contained a 30 quantity. When I received the product, there was only 15 count. I thought I was going to receive another 15 count, so I used 3 packets. When I didn't receive anything more, I set up a return, then called eBay explaining my situation. I was told by eBay NOT to return the product until I heard back from them. After more than TWO WEEKS of NOT hearing back from eBay, I called again. The return was closed by the seller and I was told to go through PayPal. When I spoke to PayPal, I was told that the seller did try to refund me, but EBAY credited the seller my refund.

So every purchase you make on there is final and they don't ever warn you that you can't cancel anything unless you sell stuff. Then you can cancel. Too seller friendly. Buyers? Those people that keep our website going? Ah, screw them. So don't even dream about buying something on this site, would rate lower if it was not a 1-5 star thing. I would go as low as 0.00000000001/1,000,000,000,000,000,000. They got lucky not to get a zero. So yeah. Purchases on eBay should be outlawed. They claim you can cancel but .... if the seller on purpose ships it in the cancel window? TOO BAD, SO SAD. SUCKS TO BE YOU. WAAAAH.

I sold a pressure cooker pro. It was sign for in good condition the Thursday. Sunday I am sent a picture of it in pieces. The buyer says it arrived filthy and damaged. eBay told me I have to accept the return, it arrives back in pieces, parts missing. The damage is from being taken apart. I spend lots of time on the phone with eBay. Follow their advice. They tell me not to worry. I am given no chance to respond. I keep getting emails to refund the buyer. I am then told they found for the the buyer and I can call tomorrow speak to their appeals department. There is no such thing, eBay then tell me I can get my money back in 2 ways. Send the buyer a invoice from Paypal or go to small claims court, MY ADVICE USE AMAZON. EBAY WILL LET YOU BE DEFRAUDED AND HELP THE FRAUDSTERS TO DO IT.

Order 2 hair wefts from seller that assured me was good quality with thick ends. Returned item, was signed for and he says it was not received. eBay told me twice it would be refunded and still nothing.

eBay rules in favor of dishonest buyers. eBay sided with a buyer who claimed he did not receive a purchased item when tracking shows delivery was made. eBay also debited my account without my authorization in the refund to the buyer. I have closed my eBay account and moved my business.

I just started selling items on eBay again after a year hiatus, and there are like so many scams buying things now, Some guy sent me pictures of his broken headphones, I called him out because it was wrapped in tape, he said that was pictures of his other one that's broke. To make a long story short he had broken headphones, ordered a discounted pair from me that was open box, he lied and claimed his broken headphones were the ones that I sent him, and eBay made me eat $135 pus shipping to him and return. Stay away!!!!

eBay worst site to sell. They don't care about sellers. I sell on eBay my sneakers. Customer used my shoes for week and and after week make complain on eBay resolution center was shoes with defect and resolution center don't did anything fix that problem. They just refund customer money and I receive my shoes back from buyer. I have to throw away shoes in trash can. They was ruin, have rips everywhere and cuts on the side and I called resolution center. I told that I send pictures. I send to them when I receive shoes back. Is that simple.

eBay has no permission to hold funds of anyone's money after they complete a sale to a customer. They just do this as they wish. It is not worth what they do to your sale of your own merchandise. I am asking for the interest accrued on my five hundred dollar sale. This is an illegal practice. There is no resolve when you ask for your funds. PayPal is actually eBay from India. They are one and the same. It is highly dangerous to let your items sell and have an entity as such tell you what they will do with your proceeds from your very own merchandise you let go of for sale. eBay also takes over your checking account as well. Be very careful.

I ordered two shirts from ebay@chicv.com (Emavilly.com). I have reached out to them since September 8, 2019 with form responses and no information as to where my shirts are. They also charged more for the merchandise than my receipt showed. The shirt was $18.86 plus $8.00 for shipping but my Visa was charged $27.?? - point being the whole experience was bad. It taught me to research who I am purchasing from BEFORE I do it! DO NOT ORDER FROM EMAVILLY.COM or EBAY@CHICV.COM!

No seller protection, over £300 lost on this website because of a fraudulent claim. Ebay staff fixed on not resolving the issue. Leaving Ebay to pursue selling on other platforms. 3 months of stress, deceit from ebay staff, and no support. Do not sell on this platform, please.

I've been an eBay customer for 15 years and a seller for about ten years. In March of this year eBay changed its polices, forcing the selling of items using the Buy-It-Now option to automatically relist after 30 days. This led to high relisting fees – 35 cents per item (most of my items, trading cards, sell for $1.50) – which I told them I cannot afford as a small seller. I've tried to daily monitor my account and cancel listings before they auto relist, but some days I'm busy and items then relist. When this happened last month I canceled the listings the next day and asked for a refund of the listing fees. They told me they would do so, but went ahead and charged me overs $120, mostly in listing fees.

Every time I have to deal with Ebay, there is always a problem! First, I purchased a item and returned it because it was not the right product and Ebay refused to refund me! Secondly, I sold a item for the first time yesterday and the money the buyer sent me through PayPal was placed on hold and I was told that it was because it was my first time selling. I was told that my money will be taken off hold when the seller gets the item. Well, I'm not going to just send the product without getting my money first! SCAMMER! These are not the only issues I've had!

When eBay give you a tracking number it does not mean the shipper has received your item certified ready for shipment. Having a tracking number means nothing without shipping movement thru the system of delivery. I've had a number of Asiapost refunds to my PayPal that never showed anything more than just the tracking number. Of course it this appears fraudulent because it maybe. At times it takes over 30 days to recover your funds.

I brought violin through ebay with costed $32 and cancel this order on same day as I ordered wrong size, still seller sent me item after numerous cancel requests and emails. Now if I need to return the item seller is charging 19$ for shipping and when contacted ebay customer service initially they agreed to reimburse the amount and after a week they back saying that that is not part of return policy with seller which seems to be ridiculous to me. Ebay being middle guy needs to take care of all these hassles with seller issues as we are paying to ebay not to seller. After 1-2 hour long argument with ebay customer care I gave up and want to let others know through this forum.

I bought recently on ebay a cell phone that was advertised as new. However, the item arrived in crumpled box with all security seals broken. Plus scratches on battery compartment and battery didn't hold charge. Obviously, the phone was either 'Open Box' or 'Used'. Returned it to seller. As directed by eBay rules in such cases, return shipment is paid by seller. However, the seller refused to pay the return shipment. When contacted customer support, I was told eBay can't do anything regarding this. Their policies have no option to force dishonest seller to refund return shipment neither they don't step in to cover shipment expenses from eBay funds. My direct damage is $20+ plus no phone. BEWARE.

I recently was invited by eBay to sign up for managed payments. After researching and asking the correct questions I signed up. That was 10 days ago. I have been on the phone every day with eBay and to date have not received payments from them. They tell me the problem is my personal information doesn't match up with what they have on record. I have checked and changed the info numerous times and still no payments. I receive phone calls and emails telling me they are working on it. Can they really be this incompetent!!!! They now owe me well over $3000 with no resolution in sight. I wonder if there are other sellers having similar issues. Think eBay has gotten too big and really can't deal with itself.

I have been waiting almost 4 weeks for a refund for two items that I never received and was charged for. I used a combination of my credit card and an eBay gift card/coupon. They only refunded me .42 cents. They still owe me $7.30+ more money. This money was returned to me as part of an eBay Guarantee that one of their sellers lied and never refunded me on a return, so they stepped in and gave me a coupon, but it was my money I spent and never got an item, they are not returning MY money. I have called about 5 times now about this refund, promised many times that in 2 days or 48 hours, or 72 hours to get my refund, all which never resulted in a refund. The calling, waiting, empty promises, never refunding me, almost a month now.

Overall, I don't have many issues. However, the 2 items I needed to return I purchased as a "Guest". Both times I had a problem with the return shipping label. DO NOT purchase anything as a "Guest" if you MIGHT have to return it!

I purchased the above item via the "Make an offer" option. I went to pay for the item but received this message "One or more sellers can't accept payments right now. Contact the sellers for help." I called eBay to see what the problem was and they said to contact the seller to ask them to contact Paypal and fix their account. So I did, and several attempts the seller finally said there weren't any issues with their Paypal. So I called eBay back and they said they would contact the seller for me and explain what they needed to do. I probably tried 15 times to pay for the item, always getting the same error.

eBay has a loop hole which folks need to be aware of. The purchaser gets to choose whether to have a delivery option or not and if they choose "no," then they can contest the delivery. Hence eBay will take your money back and take the word of the purchaser. This undermines the integrity of eBay. Sad but be careful. The amount of fraud within eBay is getting worse. Best to must do business in the U.S. - no foreign sales... especially to communist nations.

I have been selling out an estate on eBay for 3 years. Every time I need customer service, I have to call back on average 3-4 times to get someone who can understand what I am saying, much less solve the problem. Communication skills are a necessity for customer service. Very poor service.

eBay has NO support for its sellers when it comes to returns, they might as well state that ANYTHING can be returned for ANY reason! I recently had someone return a high dollar item because he had buyer remorse, that's it! Not defective, not damaged, just changed his mind... And to top it all off eBay made me, the seller pay return shipping! I have a 100% rating after 13 years and I have never seen them once stand up for the seller. I will close my account.

I bought an item from a buyer of eBay and I never received the product. The UPS for some reason said that it was a bad address (which I have received many of packages before) and gave the item right back to the seller. I asked the seller for a refund. The seller said that they would not give me a refund and that I need to pay $7.50 to send out a replacement. I never received the item in the first place so why would I get sent a replacement and why would I pay $7.50 more to ship something to my address if it was sent back in the first place? I brought this issue up to eBay saying I just want my money back since they have the No Risk Policy. I received an email ten minutes later saying they closed the case and that I would not receive a refund. This is very unethical of eBay having a seller take money when an item was never received by the buyer. If you dont receive your item you won't get your money back.

Cancel two orders this month out of at least thirty I purchased. Now I can't bid. Customer service doesn't listen. Always pay right away and buy so much from them. Just crazy policies! They are for the sellers. They lost a buyer tonight!!

No way to contact eBay that I can find, no support for sellers that I can see. I have listed the same item time and time again and it just doesn't show up when I do an Ebay search using specific terminology to find it. What a rip. Though I will buy on their site in the future, I will search Amazon for whatever I am looking for FIRST!!!

They have no skin in the game. There are hackers on their site and they don’t do anything to keep you whole. You will get fake emails from them And from PayPal. Stay away! Can not be trusted. No security to protect you.

I ordered a dvd player from Fast & Accurate, a company in New Jersey. They shipped it FedEx Ground. I received the device 1 week earlier than I had expected. I am happy with the device and the fast delivery. Awesome.

eBay is horrible. I have purchased multiple items thru the months. These item were specialty items, considered good finds. The sellers kept canceling. VERY ** frustrating. I figured out what was going on. The sellers know how to manipulate eBay. Sure they list as sold. They then receive better offers on item. Refund original purchase fee, cancel on buyer, sell for new price. Do not do business with them!

I used to use eBay but it’s gotten so saturated with fraudulent sellers/buyers. Every other transaction I have made on eBay resulted in me jumping through hoops, filling disputes and requesting refunds from eBay. Then it take 30 to 60 days for you to receive a refund depending. So don’t expect a quick consumer friendly resolve. I strongly recommend that you take your business to retailers. They are consumer driven, you get exactly what you pay for, and have the peace of mind knowing that you can always take your product back to receive a refund on the same day.

I have been eBay customer for years, the items I have bought always turn up, however the last 6 months have not been the best and I am wondering what is going on. You would think that when you are allocated a tracking number that kind of means your item is secured for delivery, is in the system and maybe even on its way. This is not the case I have worked out. I believe that this is an eBay problem and cannot trusted. I like the platform but the process is its let down. Rgds **

I sold an item thru eBay. It was an overall terrible experience. Do not use this site, find another site to sell your items thru. They held my money for 21 days after sell for some reason, not sure what the point of that was. Trying to get the buy if now option to work was multiple calls to their service line.

Have been buying and selling on eBay for over 20 years. More recently it has become a scammers paradise. More and more frequently, I have encountered buyers purchasing item, and opening a claim and sending a different item back. This is happening more and more frequently, especially with eBay's new and improved “buyer first” mentality. I recently contacted eBay, after a buyer opened a case against the sale. Item was sold as is, for parts. Buyer was informed that item was untested and did not work before I accepted his offer for 1/4 of the price of a standard working unit.

I had the displeasure of ordering a ladder stabilizer for $33.00. The seller was Ship_4_Free. This seller sent me a destroyed box with the ladder stabilizer sticking out of the end of the box. No parts. Everything but the bar was missing. The seller sent me a bogus mail back label with no return address so that I wasn't able to send it back for a refund. eBay also did not refund my money either, even though they guarantee that they will. I called them and the consultant on the phone said that I did not have to return the bar and that my money would be refunded. I got an email from eBay telling me that I would not get a refund because I did not send the bar back and that they were closing my issue. I then sent 2 emails to them requesting help and a refund, but no one replied back. I will never order from eBay again. They are crooks and have sellers that are crooks.

I wish I could give one star. I sold an item for $200 online. The buyer apparently claimed that the purchase was "unauthorized" immediately following the purchase, but continued to message me on eBay confirming that they wanted the item shipped. It ended up being a hacker that got into the buyer's account. I shipped the item after consulting with eBay as to what I should do, given that the activity was suspicious; they told me to go ahead and send it. Because of the dispute, PayPal charged me for the full amount of the item, AND the scammer received the headphones.

Been on eBay for years, above average seller and buyer. Bought a MacBook Pro recently. All of a sudden, without any notice, I get a notice that my account has been compromised. Well it was not. I moved recently that was it. Then they send my seller a message that the transaction may be bogus. I call eBay and get them to fix my account but the seller decides to redirect the shipment back to himself even though I emailed him and got the account fixed. I paid for the computer. eBay Basically said, "Gee, that is too bad."

I have been screwed over by e=bay more than once now regarding shipping fees. They are always more than e-bay indicates. I printed their shipping label once and the post office charged me the difference between what they thought it should be and what it actually was. Now I just lost more money. I quoted a $91 shipping fee for a bulky item and they charged the buyer $85. I'll probably lose more when I actually send it. Who in H. do they think they are to dictate what shipping charges are when there is no way for them to see what I am shipping. I furious and will not be selling anything more on e-bay.

Ebay is a bunch of crooks in the event of not winning a dispute as a seller. I ended up having to pay the shipping fee to send an item which the buyer ended up wanting to return. Ebay always sides on the buyer's side so I sent the customer a return label to ship the item back to me. After, not receiving the item back, the item was refunded back to the seller. On top of that, I tried to get at least the final value fee credited back to me and they said that they could not even refund the final value fee after it has gone through the resolutions team. I have been a long time ebay member and bought and sold items for years and will no longer do business with Ebay for this horrible experience. I just wanted to get at least the final value fee of $4.24 credit back and they would not even give me that courtesy. Penalized 3 times for a sale is not fair.

I purchased a Kindle DX 9.7 inch e-reader from seller for $149.99. Amazon said they could not register the unit in my name because it had been reported as "lost or stolen" by a previous owner. The seller provided me with the necessary return paperwork and I promptly returned the merchandise. Seller promised to refund the full amount of the purchase but has failed to do so in over two months. eBay claims that there is nothing they can do after a claim has been opened with Paypal. Paypal claims there is nothing they can do since a case was filed with my credit card company. My credit card claim was closed when seller promised to pay the refund. I found eBay unable or incapable of helping to resolve any issue with one of their sellers. Their e-robots are nearly impossible to talk to and cause more problems, absolutely worthless.

Be aware, buyers deprived of the opportunity on eBay to leave the negative feedback when the parcel has not arrived because eBay removes the feedback link after 50 days of the purchase, but the estimated delivery is usually over 50 days. So, if the parcel did not arrive before 50 days leave negative feedback for other buyers. Otherwise, you will not have a chance to do so.

I selected to not receive items from China. I bought an item I wasn't aware was coming from China. I waited 2 months for the item. Seller kept saying it was on its way. My company transferred me. I told eBay of my problem. I never received the item or a refund. I asked eBay to step in and they refused.

I’ve had numerous situations lately where there were holds on my money for weeks after items were delivered. I was told over and over they would release the funds and it would credit within 24 hours. Two weeks later and 4 phone calls, still nothing. They also charged me 67 dollars in seller fees on items that did not sale. Yet again I was told the $67 would be credited to my account as seller fees typically come out of the purchase price and the item did NOT sale. Someone bid on the item two different occasions and never paid so the listings were cancelled..again the rep says “it will post back to your account within 24 hours.” Another week later and I’m still sitting here without any of the money Ebay owes me. I mean what the actual???? If this isn’t resolved very soon, I’ll be reporting this to the BBB. Use amazon. Sell and buy on amazon. These issues do not happen there.

On August 23, 2019 when I want to log in to my ebay account the screen displayed 'Your account had been blocked". I checked my back-up credit card I used for ebay they illegally charged more than a hundred dollars of fees even the next payment date is a month away. They illegally shut down my account without giving me any notice. Without any clue I have my husband call them and was provided the vague reason by different people for shutting down my account. Basically on the phone their attitude is, "I don't want to talk to you anymore. Your account had been ceased and we will not reinstate your account no matter what." I will file the complaint to BBB and details followed.

Sold an item on eBay an iPhone Aug 10th 2019 & in the ad I pointed out minor damage/scratches & in the description by encircling in orange the uploaded images & added specific details to that effect so a buyer read and make an educated decision. A buyer saw the ad, bought phone, used it, put a passcode on it, used it, locked it to an ICLOUD account and returned it after he claimed the screen was broken. I tried 4 times with eBay to hold buyer accountable for his actions which violates eBay policy, yet they refunded the customer in full from my PayPal account in spite of my appeals & objections. I provided eBay with solid proof that the returned phone was locked yet they ignored all the facts & denied my request for compensation time after time. eBay ruled 1st time in my favor, then reversed decision even after I presented the evidence that buyer was committing fraud.

I received a very confusing statement from the resolution center. I went to see what it was and accidentally clicked on the wrong button because there were no instructions and before I knew it, the computer was automatically refunding money to a buyer that I had already sold an item two weeks ago. I immediately called eBay to stop the transaction and they gave me the biggest runaround. I then contacted PayPal and got the same thing. I have emailed the buyer asking for her to do the right thing and send the money back to me but I know just as well as eBay knows that it will never happen so basically the buyer got the item for free and I’m out of 101$. EBay is no help and I recommend using a different site to sell on!

My recent experience with buying something through an eBay seller was the worst on-line purchasing experience I have ever had. I have been shopping on-line for years, but had not used eBay in a very long time. Coincidentally, the last time I did I also had a bad experience. All I was asking was for my shipping address to be corrected. I must have called eBay at least 10 times. They were totally unhelpful. They made promises that were not kept, and each time I called I got the same parroted responses. I had written to the seller directly asking for my shipping address to be corrected. The seller completely ignored my messages.

Why is it with eBay when you buy a item off their site and item does not turn up they mention you are covered money back guarantee which you are. What they do not mention until your ITM does not turn up you will be waiting for 10 days to work it out even though you can not work it out with seller. You have to wait. What is more annoying is they say they take action over this but can not tell you what action sellers with bad feedback and complaints which outline the same thing. eBay see this but still have seller doing the same things again and again. They're more interested in making commission of a sale and spinning us a load of rubbish.

Don’t ever trust eBay. They purposely avoid telling you the truth about your rights as a buyer. If you do not receive your item you cannot reopen the case and you cannot rate the seller even though the seller has your money. eBay is a scam in favor of sellers! eBay customer service is useless and treat buyers with contempt! Buyer beware!!!?

I feel that eBay is TERRIBLE at handling customer complaints and RETURNS. Their process for this is TERRIBLE and FRUSTRATING. TRY to AVOID dealing with this website for RETURNS or COMPLAINTS. I have had at least two experiences where I wanted to return defective items (a DVD/VHS recorder and a hearing aid). If the vendor is not responsive or unable to agree upon a solution, eBay IS NO HELP AT ALL AND YOU ARE OUT OF LUCK. JUST FRUSTRATION AND NO REFUND. I don't know which I dread more dealing with eBay or vendor on defective products.

I listed an item and was very very very elaborate in my description. I posted ten pictures of the item as well. I selected NO RETURNS as a selling option. The buyer gave a bogus excuse (“not as described”) and eBay allowed the return and debuted my account without investigation. The item was practically new and in perfect working condition. I made multiple calls to ask why this would be allowed and eBay promised that once the return is received that they will investigate not forcing me to accept the refund. I received the item back and called again at which point they advise that if the buyer selects “not as described” as a return reason they automatically get a refund.

As a Seller or a future seller on eBay, beware. eBay charges a listing fee and offers you a discounted shipping if you purchase thru them. Then when item sells charges a 10 % final Value Fee on item with an additional 10% on actual shipping. When sales are slow this greedy company charges an additional 5% saying your selling is below standard, nothing like getting kicked in the teeth when you are down. Very Greedy Company in my opinion!!!!

Was told that I had to pay shipping because I selected a reason for returning that “the system” did not compel them to waive shipping. However “The system” only gave me four options which none of them fit my real reason but I could not continue forward without selecting one of the poorly fitted options. But I did however give full explanation in comments afterward which I included a picture of the false advertisement along with my explanation. But customer service (Cindy, then Joanna, then Mark) said even though they see I clearly said that “the system” won’t let them do anything. Said Mark was highest I could go. I asked for a formal review of my recorded phone call that was over an hour long and Mark said he would submit it. I have heard nothing. Buyer beware!

Once again we have had to spend hours and hours dealing with an issue that eBay should have sorted out in five seconds flat. Amongst the issues we have regularly with eBay is the lack of knowledge of its agents - we can often be told completely different things by different agents - and we have to repeat ourselves time after time. I am not exaggerating when I say that often problems can take in excess of TEN hours of calling to sort out - Crazy!! And I am certain that they make it so hard because most people would actually just give up rather than put themselves through all the grief. Sellers should particularly watch out for buyers from abroad as when a problem arises it is the buyers countries eBay which is tasked with sorting the issue out. This simply doesn't work as they do not have a decent enough grasp of even the basic eBay rules and will simply side with their buyer.

Most shipping fees way too high.. These could be fixed..had a order come from California and it took 3 business days..nice except I had to send an extra $ 15.00 to FedEx for import duties after paying eBay $ 35.00 US..next two orders go to global ship center and both zig zag all over just to get there. Then they get to miss Ontario and zig zag again. Does this not cost a lot . Of course customers pay this so ok. All my 3 orders were ordered within a 24 hour time..one 3 days. Two took 2 weeks. 3rd still waiting. And if this one shows up soon. Next step..CANCEL EBAY. DOUG

Spent ten minutes on refund while eBay guy kept making excuses. Finally denied refund since purchase was over 30 days earlier. This had been established at start of conversation. Pitiful. Don't waste your time with them. Go directly to your credit-card company.

eBay asked for my feedback after I (attempted) to submit an order. My feedback is below which describes the entire fiasco. ---- Frankly, your checkout process sucks! Today we tried to order the following item on eBay; 2010-2013 Kia Forte Ac Heater Climate Control Unit 97250-1MXXX $63.48. One family member used 3 credit cards today trying to purchase the item above that would not process. He also used his spouse’s card to no avail. He called eBay and PayPal and got a runaround. He then called me (as he needed this part very fast) and I tried to order it as a Guest but my 2 credit cards (both in good standing) were rejected.

I order these thru eBay same on Amazon and they Don't just fit Mercedes E320 at all and eBay Know this because they hide the reviews. BUT they're not even HART brakes and rotors parts as shown. Lol. They're not even in those Boxes. It's Chinese company and Pads from cheap dynamic friction CO. $25 pads even come in their boxes and same with rotors company from China. Not HART and a 100's completes that are hidden online and just plain wrong. TOTAL FRAUD FROM CA. eBay bank will not getting paid for these parts.

I am sorry for those buyers who have had bad experiences with eBay purchases. I am a seller, eBay's Customer. I leave two stars because eBay has lost the vision of who they are which was a place for those to find items that are difficult to find, collectibles and items no longer produced at great prices. The items you do not see on other sites. Somewhere along the way they have decided they want to be like Amazon. The changes to do that have harmed the seller, the buyer and the quality of the site in whole.

eBay do you realize all of the scams going on? Do you even care about the sellers? Because of your buyer protection nonsense, scammers can easily scam the sellers out of their products and money. I myself lost more than 1000 dollars on an iPhone XR that I sold on eBay. Buyer was using a stolen credit card, and for some reason the postal service could not get delivery confirmation, and guess what? Mr eBay and PayPal side with Mr scammer and I lost my item and money. This has happened thousands and thousands of times to a lot of sellers. I bet it happens every day. Isn't it time for you to change your buyer protection crap and take care of the sellers that work so hard to make money in honest way.

I ordered one "Beach Sand Play Toys Set 21pcs/set Bucket Rakes Sand Wheel Watering Sand Toys PL" on 1st July 2019 but today is 16th August 2019. Still I didn't received my order and they suspended my account (I don't know why). There is no help option and my money gone with this ** website. I will not use eBay anymore. There is no help from eBay site. Please don't buy anything from eBay. They are fraud.

I sold a 1000 phone on eBay. Buyer received it, damaged it and sent it back not in the condition I sent it. They gave him a full refund and now I'm out nearly 1000 dollars and have a item I cannot sell again. Thanks eBay for your horrible customer service. I will never sell or buy again.

I had a wrong blower motor shipped to me from seller. Cost me 165 dollars. Cost me 138 dollars to ship back and eBay only credited me 131 dollars so seller gets part back to resell and I'm out 180 dollars. I will never ever purchase anything ever again through eBay and I will tell everyone not ever to buy anything from them. I will stand by this decision till my grave.

I purchased a shirt. When I received it it was not as advertised. The buyer refused to take it back. I then thought I posted a negative feedback statement. The statement never got posted to the seller's account. After multiple phone calls I was told the seller protested my statement and so my negative feedback never got posted. NOTE eBay never solicited my side of the story. Now I have begun to question the reliability of the feedback system which I depend on when determining whether to do business with a seller. This is a deficiency in the feedback system in which a seller can game the system to produce results in his favor. This brings into question SHOULD YOU trust the feedback system at all? AS USUAL BUYER BEWARE. One helpful hint. Do not purchase from buyers who do not accept returns.

I would like to share a pretty horrible experience I had with selling on eBay. I am repairing and selling used computers, and I had an eBay account setup to list them. I am a 16 year old (which eBay considers as a minor), but the account and payments were being managed by an adult (my mom). Since I was doing the computer repair work and writing the ads, the account was in my name. I had been using this account for about 2 months now, and had completed 11 sales. The website had given me no warning at all that the account shouldn't be in the name of anyone younger than 18. So I had no idea of the rule.

I was looking for why my eBay bucks weren't working. They didn't come up on the checkout menu, as the website said they would. I looked and looked and looked for why. I did find the page in eBay Bucks which told me the amount of credit I had accrued in the past 2 weeks. But I couldn't find ANY information as to how to use them. I couldn't find the certificate either. So I called it in to the call center. I had a super frustrating interaction with a young woman from the call center who argued with everything I said. She'd come back with a "... but," discounting my experience every time. This is poor customer relationship service behavior, to say the least.

Ok, we finally got the package. It came fine, but, only gonna bump it up to 3 stars.

eBay is waste of time and money! I RECOMMEND WISH AND AMAZON!

Updated on 12/03/2019: UPDATE on my previous review: So both e-Bay and the merchant still have not refunded my money ($153.07), for the MSI monitor. The banks are still involved, and the merchant out right evaded all attempts of the Arizona Attorney General Consumer Protection Office inquires. What is astounding is that e-Bay lets this merchant continue on their site, despite being shown the evidence, which is now in the hands of the State Of Arizona. Both e-bay and the merchant claim that I need to pay for shipping, despite e-bay's claim of a Free Return Moneyback guarantee. We are now beyond the 90 day mark. Enclosed are screenshots of a video that is now in possession of the Arizona Attorney General's Office, and a letter from them. The monitor was described by the merchant as "fully operational/functions as intended". You will note that it is just an empty shell.

eBay guarantees that you will receive the item that you ordered. However, if you don't receive it at all due to a shipping error, they will side with the seller and close your claim without gathering all of the facts first. You are then left with no product and out the money you spent. Nearly everything on eBay that is new can be found on Amazon and even Walmart.com, if not direct, which is the way I will be ordering what I want from now on.

I bought a modem using PayPal to pay for the item and the shipping cost. The item was returned to the seller because eBay failed to provide a complete shipping address. This is a basic software program glitch that eBay should have corrected long ago. When filling out an address for eBay and you miss an essential block of info, the program should automatically notify you of the missing info and require its addition. eBay's program did not do that, hence the problem. I find this very disconcerting.

Awful Buyer vs Seller disputed goes in favor of wrong person. In short, I sold a item on eBay that I had multiple of (3) so the cover picture showed 3 items. Title and description both stated 3 available and individual purchase was clear, got neg feedback. Won't remove.

Ordered a pair of boys youth Nike shorts and was charged, but they claim they never got the order, I just wanted a refund but they wouldn’t do anything about it! I contacting eBay and PayPal but no help! I will never order from eBay again... will always order from Amazon from now on!!

Terrible!!! Very disappointed in this company. I tried to order an ipad today just to be told my account was frozen!! For what???? I just ordered in june with no problem!!! I will be ordering from amazon from now on, I dont have any problems ordering. From them ever. Ebay is terrible!!!!

I’ve been a buyer on eBay for about 2 years. Within the last week, I have sold 5 items. When payment is received from the buyer, it loads to my PayPal account, then I purchase the label from eBay. My first shipment was delivered, and positive feedback left. Received to payments yesterday, and purchased labels again, via eBay. The next day, another payment comes in. Ebay has placed a hold on the funds, until the shipment is received. Apparently, I’m being “punished”, because I only have 5 sales. They will arbitrarily hold your funds, at any time, until you reach 90 sales. This should have been stated upfront! Never would have start selling. Plus, PayPal is owned by eBay. I’m done buying or selling on eBay. I’ll go back to Amazon Prime! Unsatisfied eBay customer!

I have been with eBay for many years. Member since: Nov 16, 2000. Out of the stuff I've ordered, half of the stuff the seller lied about the item location. It might say CA but come from China or FL and ship from NJ. I've dealt with liars and drop shippers before by reporting them to eBay but it seems eBay doesn't care as long as they get their money. I don't care about drop shippers as long as they are honest about the location. Amazon doesn't have a lot of item. eBay has. But at least they don't put up with stuff like this.

I have been a seller on eBay for over 5 years and there’s one problem they refuse to address. They allow buyers to abuse their returns system by falsely claiming INAD. I’ve had more than one buyer falsely claim Item not as described when the item was exactly as described. Every time I have asked ebay for help they side with the fraudulent buyer. Very unsafe place to sell since they have changed upper management! It’s amazing how an otherwise great platform can be ruined by incompetent upper management and scammy buyers!

eBay insisted that a product was returned via tracking number. Of course no package here. They then refunded the buyer without even acknowledging me or letting me know. No package was ever returned!!! They say it's on me. How exactly??? I say this. Buy any item on eBay, return a piece of paper with a tracking number on it and eBay will be 100% on your side!!! YOU ARE BETTER OFF SELLING ELSEWHERE!!!

I sold an item on eBay, and because my selling experience (above standard) according to eBay not "sufficient" enough they are holding my paid item from my buyer for 21 days. They claim they have a right, but I don't think so. So I told them I will take them to the small claim court, let the judge decide they have a right or not.

I looked at a replica Corbusier armchair on eBay. The sell price seemed attractive to me and I contacted the seller to get a quote for shipping. Shortly after, I received an invoice about the price of the chair which stated that I committed to buy and then another email from the seller with the shipping costs, which were higher than the item I looked at. I was not at any second aware of the fact that I committed to buy sth. without knowing the final price including the shipping costs. Might have happened because I'm not very experienced regarding eBay, but nonetheless very very annoying.

I ordered an oil seal from e-Bay because They "GUARANTEED" DELIVERY BY 7/19. It is 7/20 AND Still no seal. On their confirmation email they give a link in case the order is late. When I clicked on it I got the following message: "We couldn't find this order in your purchase history." The worst thing a seller should ever do is lie, and then tell you they can't find your order. They had no trouble charging for it, and why would there be a confirmation email if there was no order. I will never order anything from eBay again.

Item was new with warranty from Dell. Stated no returns and sold as is. Buyer claims the server is noisy, but doesn't want to return to Dell. Wants all his money back after 30 days and using the server so it is no longer new. eBay says it doesn't matter if we offered no returns and sold as is it is our fault. eBay is absolutely not seller friendly. I started eBay back in 1999 and it was fantastic. Buyers and sellers could leave pos or neg feedback, now just the buyer can leave negative feedback. There was respect. I am done with selling on eBay. I have about 2000 pos feedback and no negatives in 20 years. Now it is a joke. After being scammed by a buyer and out 1800 sale I am done. Fortunately there are a lot more selling venues. I sell local on FB marketplace with no fees and none of this buyer scam BS. Goodbye eBay.

I have been a small scale seller and buyer on eBay since 2012, with 229 positive feedback (100%). I had recently won an item that was over $300 from an auction. After winning, I realized I had made a rookie mistake of buying and paying before checking the seller's feedback, a first for me. The seller had recently opened an account, did not have any feedback, and was listed as a seller in the US. A bit suspicious, but I figured I would wait and see.

I cannot believe that in trying to contact eBay about closing my account that was supposed to be closed 2 months ago according to them, and for which they're still taking our money, I was holding - thankfully hands-free - for over THREE HOURS & FIFTY MINUTES!!!! I deliberately didn't hang up just so I could see how long this would continue. No use trying to get help on their website either. That was designed to totally frustrate one into giving up. I wish there was some way I could give them a minus zero rating!

Ebay is in the practice of passing the problems off to PayPal if there is an issue with a refund. Was not worth the hassle of jumping through hoops for $5.00, but this is not the first bad item I have had to eat. I really wish I could get an American (that speaks English as a first language) on the phone and maybe I would have the patience to go through all the thousand steps. When the seller has agreed to refund the money you would think it is an open and shut case, wrong seller just claims Paypal has a hold on claim when Paypal was never involved at least until Ebay is contacted a second time and wants you to involve them. Buy with caution!!

I love eBay, I love that there is an alternative to Amazon. You really can easily find small DIY, electronic accessories for much cheaper on eBay. The reason why I think eBay is so much smaller than Amazon is that Amazon is just so much more intuitive than eBay. It's easier to find what you need and be sure of its quality. eBay is really out of date in that regard.

I have had nothing but poor experiences as an eBay seller; of 17 sales, I've had to call customer service three times because the funds from buyers wouldn't be deposited into my account. Of course, eBay still charged me a percentage of the sales price, even when I had not been paid and was processing a refund for buyers who had their card charged.

After selling an item on eBay, going through the effort and trouble to ship, buyer changed their mind after seeing the item. Before the sale I clearly stated I do not accept returns which is a eBay option, eBay decided in favor of seller and still demanded I accept the return and pay for the shipping for the buyer to return the item to me. The item is almost worthless to me than the cost of paying for the return, the shipping. You are basically at the mercy of any buyer as a seller. Not worth the trouble and effort and you lose money. I actually paid more for shipping the item than what eBay quoted.

I used to ask the rep to speak to a supervisor. The reps are very upset when you make the request. They tell you they have to update the supervisor - what that means is they tell the supervisor the most biased story against you, and the supervisor is even more hostile than the rep! I have been talking only to people in the Philippines - a few of them are great, the others suck. The so called supervisors are often pompous.

Never Use eBay! eBay was good for me until 2018. As a seller on eBay people would win an auction then refuse to pay. eBay did nothing to these people. Then in Dec 2018 a buyer complained so eBay put my $ in PayPal on hold. eBay favored me and said they released the $ back to me. I never was released the $. PayPal says eBay still has the $ on hold. eBay says they released it. eBay says they tried but sorry. So the $ is in some limbo because cannot communicate with PayPal? It is now July and I have tried many times with eBay about this. Their records have deleted this from the system and they say there is nothing they can do. They are liars and crooks. NEVER USE EBAY!

On May 20 I bought an iPhone 7 plus through eBay. Seller shipped the item via USPS priority mail. I waited until May 28 to receive my phone as the tracking was showing as delivered on May 23rd but phone never showed up. eBay closed my case without any resolution although I had proof that the item never arrived. I will never use eBay again. I lost $373.00. They advertised 30 days guarantee ''Get the item you ordered, or your money back'' but I did not receive my phone and they kept the money.

I used eBay for many years, originally as a buyer and later as seller. As a buyer, I cannot complain much, even with products purchased from China. However, as a seller it is a different story. In the early 2000’s I began selling and transactions were pretty smooth and fees were low. Now that eBay is even more popular than before buyers find ways to scam the system and even worse, eBay has the nerve to charge you (the seller) on the front and back end of the transaction. The fees are so high that by the time you pay eBay fees and shipping & handling fees, it's no longer profitable to sell on eBay. I’ve since started listed things locally on apps like Letgo or Facebook. So, I refuse to even buy from eBay unless I absolutely can't find it elsewhere. Sorry eBay, I’ll spend my money on other sites. Sellers are buyers too so stop with huge fees before and after transactions.

I sold my item on eBay. And the buyer never paid. eBay has got involved to try and get it resolved but in the meantime charge me $13 dollars for selling a golf. Could that never actually sold better off using Letgo or Offerup. I was not able to leave the buyer bad feedback as well.

Terrible company, slow shipping, lots of con artists whose accounts are not being suspended after they lie. They took my money and gave me a half refund for a faulty phone. Worst ever entity to deal with.

Last time eBay will get any of my money after 21 years as a member and spending 10's of thousands of dollars. I purchased a digital product and the auction said they had a eBay money back guarantee. But when I tried to use the digital product the license id had been blacklisted and now they say that guarantee doesn't apply to digital products and I'm having to deal with someone overseas with poor English skills. eBay take your site and shove it! Btw they removed the seller from their site until he comes back with another email address and starts all over again but he was allowed to keep my money.

I contacted eBay in reference to the merchandise issues, according to them the item is out the return time... Is more than time consumer to respond that way!!! What happen to customer satisfaction in all this agency. What are the goal for this company selling.

Example I ordered from eBay. I paid eBay. I didn't receive my item and they didn't mind. They sided with their fraudulent seller. And they're allowed to say they have 100% money back guarantee. That's not right. Hard-working people getting ripped off by a giant company protecting its criminal sellers. It's straight up theft and mail fraud.

Just had a call with eBay about a recent order which apparently disappeared after it went through when I placed it. I have an e-mail confirmation with the details. I called up the customer service department, gets transferred three times and can't figure out what's going on. They are also just terrible with communication. Take your business somewhere else.

I have been buying lots of stuff off eBay for many years! I have only had 2 problems in all that time. #1= I ordered a rare DVD from New Zealand! That after 2 months still hadn't arrived! = Got a full refund. #2= ordered a sweater that really was a shirt! = Got a full refund! I have saved hundreds of $ on this and we can use PAYPAL to pay for it, which we can't on Amazon! Love eBay!

Somewhere along the way, eBay decided the amounts of money they were making off auctions, fees, ads and premium services wasn't enough. Since then, there has been a flood of dumbing-down tactics like flash banner ads that constantly interrupt the experience. Repeated efforts to provide feedback have gone unheard, and the ads have become so insidious, I'm forced to cut way back on exposure. At the same time, customer service has become even more difficult and automated, so much so it's nearly impossible to find a human being to make contact with.

I bought lights bulbs for my strobes. I never received them. Neither eBay nor the supplier will refund me or send me new ones. eBay will not hold this company accountable. Someone from another country that types in broken English responds to my emails by saying I have to call the police. There is no tracking as they sent it the cheapest way. I’m out so much money and eBay does not give a damn. I’m only buying from Amazon moving forward. This is highway robbery.

Being someone who's never sold anything on eBay or knows much on how the shipping works I called customer service to inquire. I was told to get insurance and a signature for shipping. I also had it listed that the customer pays for shipping. The customer paid $20.22 for shipping and I ended up paying over $74.00. Had they told me these are extra costs and should be added to the selling price, I would have done ok, but no, they just said get insurance and a signature. Anyone who knows about selling should know this and should mention it. They failed miserably. Never shipping anything on their site again! There have also been a lot of scammers on there trying to get my PayPal info and customer service didn't seem to understand nor care too much about them as they didn't block them at all from their site, they are still on there. Beware!

Ordered something from the above company. They cancelled the order. They were quick to take the money out of my account. But I still have not received a return credit to my debit card. Three days now. Then they told me it was sent to my PayPal account. I do not have a PayPal account. So now my money in the cloud somewhere lost. In the meantime I found another part to purchase (not on eBay) but can't because that was the money I saved and now don't have it. This was my first and last use of eBay. They are totally useless in helping resolve this issue. If anyone I know wants to use eBay I will warn them of my experience. You people are ** up.

Dear buyers! Please be aware that no one cares about your negative feedback. The seller just need to appeal, and it will be removed no matter what. And the eBay customer service won't be even able to adequately explain why did your feedback got removed. Beware to buy from a bunch of liars with "100% positive feedback". Please don't trust.

In 2014 eBay was sued for a unspoken buyer always wins policy. After having numerous other problems with eBay and continuing to sell on their platform I ran into the final straw. I sold and shipped a item and the buyer reported it as defective and wanted to return it. On all my items it specifically states no returns not because the items aren't good but because as a small merchant accepting returns and having to eat the cost of return shipping with already low margins of profit would kill my business. I immediately thought that the item was damaged in shipping so I responded to the customer that there was $50 of insurance, which would completely cover the expenses he had incurred and that I was extremely sorry for the inconvenience.

Have Been a SELLER for MANY YEARS. eBay for Sellers just SUCKS plain and simple. ANYONE no matter FOR WHAT can get a refund from eBay for ANYTHING. Just ask for a refund! It used to be sellers could leave feedback on this type of bad buyer but oh boy not for at least the past 8 years! And it RUINED everything. So now, no matter what the cost, $3, $10, $25, get a refund! Just complain it isn't what you thought and, lo and behold, there you go with a nice refund from eBay. However the Seller, poor Seller, they still gets stuck paying the bills for shipping, eBay fees, PayPal fees, refund fees and end up in the ** HOLE. Save your time!!! Just have a garage sale or if you can an estate sale will get you a little bit more back. Because eBay SUCKS!!!

Wow. I am flabbergasted on how terrible eBay is as an online retailer. I bought a phone from eBay for my dad. It was supposed to be brand new but the phone doesn't work. The seller said they won't refund me because it was so cheap? Called eBay. They said I have to wait 1 week before they can escalate the issue. I contacted the seller again and pretty much have been harassed by them. Called eBay and they say I still have to wait 1 week. What? Is this a good company - your customer is harassed but still you won't process their refund and make them wait 1 week? Amazon would do the refund right away. AMAZON ALL THE WAY. Never use eBay.

EBay has automatic relisting EVERY 30 DAYS as default choice when you list fixed price. The options/button/link to choose not relisting is not there displayed to you. Although there is small fonts stating automatic relisting, but there is no link or button to choose not relist. This is NOT FAIR FOR EBAY TO CHARGE FEES FROM PEOPLE by doing so. People were fooled and ended being charged more fees when they relist automatic for you!

eBay got too greedy!!! They take a huge fee from sellers. Sellers raised the prices. eBay become too expensive. Too many frauds there. Very, very bad search engine also- very frustrating. Their search engine created in 2013. They need to do something about.

In the most bizarre display of ridiculousness I’ve seen from a company with share holders, my wife was banned from eBay 17 minutes after creating an account and searching for a card game you could buy at your local Walmart. We called concerned about why (we thought maybe someone had hacked her account or email), they refused to “disclose” why and just kept repeating that she had violated eBay’s terms and was banned for life. They did tell us “they have ways” of knowing if she had been hacked and that wasn’t the case so we have that going for us but based on the unbelievable ridiculousness of the 30 minute phone call, 25 minutes on hold, I’d say avoid a company that is run this poorly like the plague.

eBay and the Filipino customer service agents would not help to get a label for the return of the suit. All they would do is to lie for the company that sold me the suit and would not help me to get a return label from this company in China when it was their fault. They sent me a size too small when I ordered a large. The cost to ship back the suit cost between 70 and 250.00. I was not paying that especially when the fault lies with the company in China and eBay. Even PayPal did nothing to help me get a label or my money back.

I ordered a product from seller, seller sent wrong product, I requested permission to return item & it was granted. I supplied tracking number, postage to China was my cost, not seller's. Seller did not respond. Contacted eBay & they said it was too late for refund. I explained the item took 64 days to reach me first time, they have a cut off date of 60 days, with no recourse. I explained the seller sent the wrong item, & had not replied, they told me I was out of luck. eBay protects its sellers at the expensive of the buyer, dishonest, non-caring, foreign speaking company, I am closing my account. I recommend Amazon. I have not had any issues thus far with them.

I've used eBay for a long time. They are no good now. I had sign in troubles, technical troubles affecting a return, etc., kind of like PayPal where sign ins/transactions will not go through.

eBay facilitates their sellers in their efforts to rip off their buyers by allowing them to falsely advertised products that do not exist from the seller whereby the buyer buy these products, finds out that they don't exist, then eBay allows the seller 14 days or better to make a reimbursement and or a refund. The seller now has your money in their bank account collecting interest on it. Even if they have to reimburse you your money they've already made hundreds maybe even thousands of dollars off your money and interest and haven't sold you one thing but a bunch of BS. I canceled my eBay account and I cancelled my PayPal account because of these shenanigans. I personally will never buy one thing from eBay again and or do business with their subsidiary PayPal. My advice, beware. Find another online shopping method other than eBay.

I called to ask why tax was still showing when I went to place an order for items I needed and when I was approved on 6/13/19 that my account was tax exempt. Yesterday I was told someone would call me back, and today I called again and was transferred from one person to the other. I waited on the phone over a hour to speak to someone to explain how to rectify my issue and was hung up on!

I sold a car on eBay. Then the buyer could not send me a deposit through the eBay system. I then got an error when I tried to send the buyer an invoice for the $200 deposit. When I called support they were no help and suggested I have the buyer send me the money outside of eBay. What is eBay charging me for. Bad customer support! I ended talking with the buyer and he was very nice thankfully and we completed the deal without eBay. I won't sell a car through eBay again.

The automated system sucks, sorry eBay. The system never hears me correctly nor does it understand complex issues like the one I had. Tip for future callers: Say, "I want to speak with a representative" and if you're lucky, the system will recognize what you said and pass you through. Now, I spoke with a great woman named Tanya from Texas. She creatively resolved my problem and was enthusiastic while doing so. Easily the best customer service representative I've come in contact with. Great charisma, she deserves a raise. -Jake

I trusted eBay and start buying and selling and I have 100% positive feedback. All my customer very happy. They stopped my business for no reason but the truth reason they just want special sellers to sell. It's very bad business for everyone. I work in Facebook and OfferUp and Mercari, very excellent people. eBay is very bad.

Customer service is rude, not willing to resolve problems and tell you off. They suspended my account for no reason. I tried to login from another country, then they said it wasn't me (of course I knew it was me), and they say they refuse to reinstate my account and refused to provide feedback or help reinstate it after wanting to prove that the account belongs to me. When I want to speak to their managers, they hand up on me! If you did this at Amazon for example, they would almost beg you to stay with them and sell on their platform, but eBay is pushing its customers, users and sellers away, and don't value them at all!

I was a seller on eBay and I had listed the series 3 Apple Watch. Excited from all the views and watchlist numbers I was optimistic that I would sell the item quickly. Offers started to come in which would normally be a good thing but the offers were more than I priced the watch at. This was something I did not quite understand so I didn’t pay attention to the outrageous offers. I then started to get offers that were lower than the listing price so I thought that now we’re getting realistic. I gave counteroffers and I finally thought I found a real buyer and not a scammer. I sold the item and eBay claimed that the payment was there but it would have a hold because I was a new seller. I was informed once the item was seen as the delivered then the payment would be release to my account. So I ship the item, include the tracking number for the item and literally 20 minutes after I shipped it eBay sends an email saying I sold to a scam account.

I had been looking at an auction for a week (with the page open on my computer) and there was a code that said "pay less - show me how - and then the code". I won the auction and applied the code at checkout. When I applied it at checkout it first went through on the checkout page, but when I logged in to PayPal it was deleted. Because I always like to pay immediately, I paid and then contacted customer support.

I hear many stories about Ebay leaning toward the buyers and shafting the sellers, well it just happened to me. A buyer purchased an item from me, and as soon as they received it said it wasn't the item they purchased. I asked the buyer to send a picture of what they purchased, they refused. Ebay stepped in and did absolutely nothing. In fact they refunded the buyer from my account for the purchase price plus return shipping which never happened. So I paid for shipping twice and lost my items to a buy who knows they can get away with anything on Ebay. I've pulled all my items for sale on Ebay, and will never sell again.

I purchased a Samsung tablet and I broke it. So last year 2018 I purchased another, both from eBay. I also purchased a SquareTrade warranty. My tablet is not working right. Meanwhile I contacted eBay to use my other gmail account, they told me what to do. However they did not tell me that if I used a different email account they would close my current account and ALL OF MY HISTORY WOULD BE GONE.

Called eBay customer service to report an order to our account that we did not place. The account is under my wife's name so they told me they would not do anything to address the issue unless she called. Told them she was working and could not call but was told they would not do anything about an order placed on a hacked account until she could call. Told them our account was used but the charge was not on our credit card. Told me they would not address this matter at this time.

I have been on eBay since they started, both as a buyer and a seller, same account, small-time for both roles. I have been scammed by both buyers and sellers. Hollywood, FL - Never mail here. I was a Fraud Analyst, we never saw as much scams as we did out of here. Lady bought my 2 Blazers, USPS Priority, says only 1 came. Doesn't want to return, wants another Blazer I have for sale sent to her, Priority, for Free. No way. Ask "was package open?" "No", "tape gone?" "No", then how did only 1 Blazer disappear, from a closed package, no damage? She informed me it was possible.

I bought an iPhone 6s in November 2018 for £227 and it came with a 2 year warranty. The phone broke within 6 months, it started getting hot and split across the top. I've never seen a phone do that before. I can't be without my phone so I had to buy a new phone for a further £146 and have been waiting 6 weeks for Gadget Outlet to sort this out and give me a refund. I want my £226.99 back and have emailed them 16 times just to be given a half-hearted, almost condescending responses. I have spent so time and much money replacing this phone, moving all my info across it has left me inconvenienced and broke. eBay do not seem to care or be able to help after 90 days. PayPal the same after 180 days. This is a frustrating nightmare. No one should buy from Gadget Outlet, ever!

Prices were good upfront with the related prices and shipping, etc... easy to find new and used products and get a better determination for the value of some things versus what they are sold for, or sold for as new.

I have very bad experience with eBay customer support, as they did not do anything to help. Refused to help in anything so I lost money, my item (as a seller). Buyer sent back the item (which I refunded) to wrong address. Item was delivered and signed by someone (at wrong address). Royal mail refused to go back and redeliver to another address as item was taken by somebody. eBay refused to help. (My returned address was written properly on eBay site but they are saying it was missing). So seems item disappeared, eBay refused to help. Of course it's not Royal Mail problem as they delivered. Looks like scam. Do not use eBay, as it's really not proper organized platform.

Today's lesson: Don't trust eBay feedback. I never received an item. Contacted the seller, did all the appropriate steps. Still no item. eBay sided with the seller and closed the dispute. I left honest feedback and eBay deleted it. Thankfully I'm out only $17. Lesson learned, eBay not to be trusted.

My account was hacked and my bank says it's up to eBay to report unauthorized use and give my money back, eBay says it's up to my bank. But the main thing is MY EBAY ACCOUNT WAS HACKED AND USED and EBAY DOES NOTHING for customer security and to resolve the issue. Zero customer service, zero attention, they are ZERO, nonresponsible organisation!

I called the ebay customer service regarding the fees. Instead of explaining what the fees are about she was saying hmmm uhh. Extremely rude person name Kay. I hate it. I will be stop selling on ebay. Bad.

We were contacted by a buyer on Etsy telling us that a seller was selling our product. We investigated this. We contacted eBay. They refuse to take the item down. Even after hours of emails and proof.

After 6 phone calls and spending hours on the phone talking to various departments and supervisors at eBay about a seller listing fraudulent products, eBay has done NOTHING to curtail the activities of that seller! In fact, when I went to leave a "Negative" review about that seller, eBay changed my review to "Positive" and now states they CANNOT remove MY review or change it to "Negative" as I posted it. Obviously eBay does NOT care about protecting its buyers, but is instead protecting some of the SCAM artists sellers that continue to operate with eBay's blessings! BUYER BEWARE or better yet, stop buying on eBay altogether! Problem solved!

eBay just flat out sucks! I will never, ever buy or sell anything on eBay or deal with PayPal ever again!! Worst incompetent, dim-witted team ever that can never seem to solve any issues or just don't know nothing, definitely so done with this ridiculous scam website and PayPal either!! #Completely-Useless!!!

I have been buying from eBay for 15 years. So I Decided to sell, and before shipping the item it was damaged by my dog, issued a refund for the buyer and apologized for the inconvenience and issued him a refund, left a negative feedback and eBay would not do anything about it. eBay make their money from the sellers and yet the buyers have the power to mess up your ratings. NEVER sell on eBay. Facebook is the way to sell.

You never know when you're going to get ** on. I sell on ebay full time and at first I thought i could actually make a living doing this. Technically it can be done, but you better have a connection to products for peanuts or it's not worth it. Even buying an item on clearance at a retail store for 75% off, you will not profit after fees. And if you're lucky enough to find a good source to bulk items, you still wont "get rich". You just sold a smartphone you paid $50 for, and flipped it for $500? Well dont spend that money, because when they get the charger port wet and it no longer charges 29 days later, RETURN REQUEST.

eBay Selling: DO NOT ACCEPT PAYPAL PAYMENT METHOD, because PAYPAL is not part of eBay anymore, and you'll have to explain everything to two different entities if there are any disputes with the buyer.

I have ordered a few things from eBay, and two of the items turned out to be fake. One pair of Golden Goose sneakers and I spent 2500 on a fake Chanel Clutch. Thank G.. the person with the clutch refunded me, but it should have never happened in the first place. I never bothered getting refunded for the golden goose because so much time has passed and I paid 300 for them. eBay needs to have these items shipped to them first for a significant authentication process before they release the money to the seller. If the item is fake, they refund, and if it is real, they will ship it out with a card of authentication by their team. Unless the authenticator can see it personally, it is too difficult to tell nowadays. Either way, eBay needs a better system to protect their buyers.

Ebay does not make clear that they are charging you for simply using their website anywhere that one could easily see. A minor created an account as my husband and they have an invoice saying he owes money, having never bought or sold anything! Tried to remove listed items and it warned that he would be charged additionally for doing so. They will not allow his account deleted until the items time is up. All businesses should practice good ethics and be upfront with their fees/charges as well as do a more thorough job of making the user prove identity to open an account.

Have bought coins historically w/ eBay years ago. Any issue taken care of right away. Needing clothing items to fill in my wardrobe after lost weight. Not such a good idea. Sellers' standards are poor and eBay does not support buyers, but protect and ad lib for sellers info that is untrue. Wow. Buying Specialist/Lead Consultant like being in room with Japanese WWII torturer, demanding I admit to her rewriting history and agree with her. Very aggressive. First off, have received about six items total of which two were very soiled. Expect this is not important to eBay. Hair and old perfume, and filthy dirty clothes not a concern to sellers, "return it", sufficient after I washed it and liked the item.

I am a repetitively new seller on eBay. I love shoes, unfortunately developed a foot neuroma recently, and can no longer wear my favorite heels. I decided to list a nearly brand new pair of Christian Louboutin "so Kate" heels, for a fraction of what they are actually worth. Keep in mind these shoes go for 1000's of dollars, have been worn 3 times, and I sold them to my buyer for $200. I listed 7 descriptive pictures along with text description of the shoes. The seller fought me on price, but I decided to let her get a great bargain.

I would like to return an item which was not what was pictured. Could not get a rep in the U.S. I do not have a working printer so it was suggested I go to a library. I was also told if they did send a label it would take at least 30 days or more to get it. That does not make sense to me, and is poor customer service. The customer rep also suggested I ask a friend to print it out for me. Actually, eBay is responsible, and, in my opinion, this request should not be a problem for a company that sells items like eBay. It should be a courtesy they are happy to extend to a requesting customer. I was also told I had to have the item back to the company by June 4 which is not very much time.

Recently I've purchased a brand new desktop computer from ADX-Computing on eBay platform and it was a total NIGHTMARE. The computer arrived with a noisy CPU fan that can be heard from another room, defective wifi card that can't connect to 5Ghz band despite the fact I requested in order an ac1600, wrong storage drive installed and dubious Windows 10 Pro copy. I've contacted the seller to express my concerns and requests, unfortunately no luck to fix the problem with him. Here are some of the comments the seller sent to me exactly how he said it on eBay’s messaging system.

I buy an item because the listing states a two-year manufacturer warranty. But 7 months later when it breaks nobody will answer the ** phone to make it right. eBay, PayPal, the seller, nobody. Who's backing up this **. I've had enough. I'll tell everybody in the world ** eBay, PayPal.

eBay and seller broke the eBay rules and policies for more than once what concerns my case. I purchased 2 diamonds for around 4500$. Seller didn't ship this diamonds for 30 days. I complained to eBay but eBay told me to wait more days. Then seller send me request to cancel this purchase. I refuse to accept his request and I wanted my diamonds. So he shipped to me fake glass stone (cubic zirconia) instead of real diamonds. I opened return request and seller accepted to give me full refund. And seller uploaded return shipping address. I shipped to this address that seller wrote and then I waited for 2 weeks. Then I realised that seller did not receive his item back because he gave me fake address. The address that seller uploaded doesn't even exist on Google maps. But thanks to God I made screenshot of his FAKE return shipping address. Thanks to God I shipped with registered post office with signature requested.

I sold an item and had a return requested by the buyer. The buyer returned a fraudulent item. Ebay has refused to refused to refund my money. As a first time seller on eBay, I sold a piece of autographed sports memorabilia. After receiving the item, the buyer asked to have it returned and be refunded his money. I agreed to this request, and issued the funds back to him upon receipt of the package. Upon closer examination of the item, I quickly realized that the signature appeared different and took the item in to be looked at by a person who specializes in authenticating signatures. After seeing the item compared with its previous pictures he quickly determined that it was fraudulent and that I had received a completely different item than the one I had sent.

Never Again! eBay's buyer protection is a myth!! This is regarding my account under illone57 (perfect rating) on eBay (reference number ** handle by Arlyn **). I purchased an item from a seller faking on his listing like he was a US seller of a baby blue bottle microphone. The item was never marked as shipped and when I messaged the seller 3 times with no answer I became suspicious. I messaged seller 3 times for shipping info, if the item purchased was legit seller, never responded. Item was listed as a US seller and product and came up on the receipt as non US seller with a bank not in the US. When I went back a 4th time to find out what was going on and to escalate, the sellers items and webpage with the item was deleted and says that the seller nor the listing on an open Item I purchased could not be found upon more research.

I bought an item and did not receive it. eBay got involved after the seller kept telling me to check with the post office and with my neighbors. After less than an hour it was determined I wouldn’t get the item or a refund. I won’t be using eBay again.

I sold an item for the first time on eBay. The process was fairly easy so I don't have any complaint about that. But the fees! OMG! I sold an item for $203. They charged me a $20 "selling fee", which is explained in a very hard way on the website! If you understand selling fees of eBay, you must be a Math or Accounting major! On top of that, I am also charged a $10 PayPal fee, for just using PayPal! I was not aware of this, and this is not explained clearly on eBay website. This is in spite of the fact that PayPal IS THE DEFAULT and MANDATORY payment method of eBay selling. Sigh! This is unprofessional and kind of stealing.

EBAY's SECOND CHANCE OFFERS - CHINA CRIME SYNDICATE. BEWARE THOSE "2ND CHANCE OFFERS"... "bestearthly-crystals". I've just uncovered a teaming nest of THE most unethical, scamming and scheming lot of Ebayers on the planet. Within seconds of losing an auction last night I'm presented with a 2nd chance offer. Mind you NOT at the previous highest price... (which was roughly $30.) but just under the price I bid which was $100! I confronted them and called them out on it. Got the song and dance, smoke and mirrors reply of course. But not only is it bestearthly-crystals --I also have documented proof that also crystal-xinyu, dhyueyue20102, and SEVERAL OTHERS are in on the scam!

I tried to sell my daughter's car using eBay motors four separate times. Each time someone would bid the price up and then refuse to pay. I tried limiting buyer, cancelling bids, changing the description to ask that only serious buyers bid, etc., etc. All to no avail. Each time someone would bid the price up then refuse to pay or request that I sell it to them for some ridiculously low price. No complaints to eBay, complaints against bidder, or anything else, seemed to help. A total waste of time.

Don't waste your time. They have you jump through hoops yet do not explain anything to you thoroughly. All they do is read their script and avoid using their actual brains to help with your situation. Completely disappointed and will never be using these services again. Sellers beware!!!!

I sold an iPhone 7 plus on eBay - the buyer paid 3 days later on a Wednesday evening. The item was posted Saturday morning as I was unable to get to a post office during Thursday and Friday due to work (7am-7.30pm). The item was received by the buyer on Monday morning (3 business days after payment by the customer). In the interim, eBay suspended the PayPal payment from the buyer and wouldn't allow me to access the payment for the iPhone.

We sell on eBay since 2003, and lately we have nothing but problem, every unit we sell come back saying that it is not working.... We get the equipment back from customer to find out that our equipment was swapped with another unit that doesn't belong to us, or the unit was opened and parts from inside the unit are missing or replaced with old parts.

I am a long time seller and buyer. I had a buyer with buyer remorse. I followed eBay's policy. Refunded the money as they requested. I had to pay shipping back. All responses were within 24 hours. If they requested to send return shipping through eBay I did quickly. After I got item back within 24 hours refunded money through PayPal under buyer's name. BIG MISTAKE. EBAY THEN ALSO REFUNDED the $104.75 to the buyer through PayPal showing eBay charge not buyer's. Now her got refunded twice. I had to go through appeals eBay to get my money back. A 24 hour process waiting on approval. But if eBay had refunded it one day sooner I would have tried to go through PayPal and that would have been bad. It had now changed my mind on eBay selling. The shipping cost me over $50. Plus the fees. There are more online selling options now and eBay is no longer for me with over 600 feedback of 100% positive.

On two occasions, sellers cancelled my winning bid products and refunded my money for reasons I know were unsatisfactory ended bid Price! No accountability on bad sellers or from eBay! eBay is a platform and originated as bidding platform and yet allows bad sellers to cheat honest buyers by not abiding to the winning bid! There has to be absolute accountability by charging penalty fees for such bad actions especially sellers! Negative reviews are inadequate and useless as multiple accounts can be created by anybody selling or buying on eBay!??? eBay is the ultimate and responsible for implementation of such strict fees as percentage of the item price! 20-30% should be logical and reasonable!??? eBay response to all of these is just unacceptable as they don't do anything responsibly or rightfully so!

Accidentally listed an expensive item for 99c because of eBay's terrible UI. Ended up having an uptight buyer give me a negative even though I tried to explain. eBay decided not to remove the review which hit my rating hard. I ended up selling the item for a couple hundred dollars less because of this. I recently purchased contact solution which showed a picture with a 2020 expiration date. The item I received had a 2019 expiration date. eBay ruled in the seller's favor claiming that the return window had passed and my negative review was removed.

I had ordered from eBay many times but I just ordered a wireless keyboard and mouse. I got a notification that it had been delivered however, it was not. I contacted the seller and eBay and basically got a "oh well".

A real rip off for sellers. Between eBay and PayPal you will get robbed. Just check out their "feedback" online. They robbed me after over 10 years perfect service. Bye bye PayPal and eBay. You won't get another dime of the balance I owed you. You are the biggest loser on this deal. I always paid my payment on time. Now you get a big fat ZERO. LOL.

Tiffany from the returning department was super kind, understanding and helpful. I was in situation where I didn’t know what to do next. I gave the customer service a call for help. Tiffany did an amazing job telling me what’s going to happen next and how long this process will take. I was more than happy to talk to a live person that could help me and not wait on hold for a very long time. Thank you eBay for the help. :)

I won a bid and made a payment through with eBay website, though it gave me error, the msg was the credit card info is not correct. So I reentered my credit card info again then I got an error again. Then I was noticed that these two charges have been on my credit card. eBay says all payment regardless you use your credit card or PayPal go through PayPal and I have to talk with them. Paypal do not see any transaction in their system, they had no idea why that transactions went through and the charge put on my credit card. They asked me to dispute the payments. I am telling you.... They are scam. Then you need to know... All information is passed to the credit card companies, even it is authorized or not. Simply, PayPal is scam company. Because eBay use PayPal for the payment transactions, eBay is the scam company as well.

I just spoke to an eBay representative about a coupon code that was not applied to my bill which I thought would come off after the purchase was complete. The coupon code was ** and was not applied. I called customer service and I got nothing but a run around and the conclusion of the conversation was that I did not put the coupon code in. I clarified with a customer service representative that the coupon code was put in initially and I was not allowed to go forward with the purchase. I had to back out and then go back in again to purchase the item. The customer service representative stated I did not put the coupon code in and that is why I did not get the $5 credit on my purchase.

I have been purchasing parts and tools on eBay for a few years now. They have been used parts from Germany and England as well as "new" parts from Asia. Half of it has been very different from what was shown in the pictures and I hardly ever get a decent refund. I will no longer shop on eBay. Brake master cylinder from UK was rusty. Metal carving tools were not able to carve metal. Tools were not able to do their job. Some things were completely different from picture... like completely different. Be careful!

I have been doing business with eBay for 20 years?! Overseas and within my own country (USA) I have been both a seller and customer. I have been both upset and satisfied with selling and buying. Honestly more satisfied than unhappy! I will never cheat on eBay with Amazon or any other "big market" site (well wish.com here and there????). But overall I don't think anyone would ever completely understand how much we have saved over all these years, literally we have probably saved by now hundreds if not thousands and thousands of dollars using eBay! eBay has been NUMBER ONE 1, financially, logically even mentally and physically, it has benefited us more positively than any other marketplace online and I will never go against my own review of eBay regardless of a couple crummy sellers who managed to squeeze through the terms' rules and regulations, ended up selling a knockoff brand, or going against another similar policy or such, etc...

So I want to sell something on eBay for $15 and eBay expect me to: Find out the State Tax I must charge, collect the tax from the buyer, register to pay the tax on to the State, do all the paperwork involved, pay on the tax. Seeing that eBay is a billion dollar company, shouldn't they do all this? They are acting as the 'shop' for heaven's sake.

A buyer opened a claim stating their item was damaged because the outside of the package was dirty and smelly. I asked to see picture of the item inside the package which was individually wrapped inside the package to verify if the item was damaged. They refused and stated I was harassing them. EBAY wrote them a letter stating they needed to provide pictures. Still no response. EBAY also stated they would continue the case if they were not willing to provide the picture/s (EBAY didn't do this!). They kept telling me that if I chose not to accept the buyer's return they would have to step in and help and someone would be upset.

BE AWARE!!!! My eBay bill was due on April 30-2019, on April 29 I have contacted eBay to inquire about paying my bill, a representative informed me that I need to make a one time payment which I did. The balance was $323.08. No problem. That what I did. So the next day April 30 EBay drafted $323.08 overdrawn my bank account and now I have to pay overdrawn fees. Not only I have to pay the overdrawn fees but eBay will take 10 business day to return my money in my bank account and all they have to say is, "Am sorry"???? ARE YOU KIDDING ME????

As a seller, if you want to sell 5% of your inventory, for 10 cents on the dollar, then eBay is your selling platform; otherwise, don’t bother. The seller to buyer ratio is 50:1, but execs will never admit to the imbalance. eBay hires senior volunteers to quash any concerns on the community boards regarding this matter.

I purchase sometimes from particular vendors because delivery is "guaranteed by" certain date. But it is not! The vendors lure you by "guaranteeing" delivery by certain date, and eBay colludes. Then you learn you aren't getting what you were "guaranteed". I lost certain opportunity because the purchased thing arrived 3 days after "guaranteed" date. And eBay does not care, and continue to lure again and again. They should be not "guaranteeing" it then. They could say something like "delivery date target is", but not "guaranteed". They should lose that one in court. They guarantee is a binding contract, which they do not honor, and just continue to violate it. My last "guaranteed" eBay item was #**.

I've used eBay for many years as a buyer and seller, but never again. After years of sneakier and sneakier fees, outright hidden fees, and my last transaction - I'm done! I had an almost new receiver to sell, posted an ad with full description and links along with several pics. A guy bought it - paid - receiver shipped the next day. I hear nothing for a month. Then, the guy decides to return it - even though I have a clearly stated NO RETURN policy. He didn't answer any of my questions and never claimed the receiver was defective, only offering "sound not so good." SO, I'm now screwed for return shipping, and a damaged receiver = over $500.

eBay strung me along, and the seller for FOUR full days. Broke numerous promises... would make times to call, never call back. I fixed problem myself through PayPal, then only to get an email right after saying they would not be able to follow through with anything. Use Amazon, this is a joke. Sorry I was ever an eBay customer.

Having used eBay for many years, in fact would be a Charter member, I have this to say. A number of years ago, I moved to a foreign country. Got on eBay in that country and could not order anything, no matter what, it would not let me check out. I contacted eBay, AMAZING how little they knew, AND they were no help, every contact a different story as to why, common one was, "the seller does not ship to your country/sell to your country." WELL HELLO, I live there, do ya, do ya think, I MIGHT just know that? AND I was using a USA re-shipper, so I had a USA mailing address!

I always buy on eBay since I have never had problems with the purchases I have made. So I recommend it since it is affordable prices for the different products that you are interested in obtaining either for personal use or for different uses. And they warn you about different items that one has presented interest and of lower prices so that you can obtain them as well as the percentage of satisfaction of the seller.

Bought 24” tires for $1,139.96. Seller also charged my debit card $300 for shipping. Seller sent wrong 20” tires. Contacted seller, seller said, "Give them back to FedEx for return." Seller said they would ship correct tire. Several weeks later Seller contacted me and said they are out of stock 24” tires and will issue me full refund. Seller issues only partial refund and said there is no refund for $300 shipping. Contacted eBay. eBay promised me in recorded call full eBay Money Back Guarantee and said if they can’t get Seller to refund 100% that eBay has a fund to refund me my remaining $300.

As a seller you will shunted out at any minute without reprieve, you will never be informed of the goings on and when you do try to understand they are worse than the bureaucratic government organisation. (You can run pillar to post and be told I quote "I am not in charge please contact someone else" no wonder other platforms are doing much better than them.

eBay is terrible. eBay kept blocking mine and my friend's eBay accounts for no reason and when we asked why they said that it was confidential. Then they said that I was banned for life for asking why my account was suspended when I got a message from them, to ask them why my account was suspended so that I could get it reinstated.

I purchased an item that I did not receive & after no response from the seller contacted eBay & PayPal & neither was of any help in getting me a refund of $100. I called a dozen times to both of them and they each said I have to work it out with the other. Are you kidding me? I feel like I was scammed and stolen from. I have closed my accounts and will never use them again. Very disappointed. POOR POOR SERVICE!!!

Sold china and shipped to California. Same buyer bought 2nd china listed for sale. Filed damage claims on both. No pictures with second claim. Buyer demanded excessive $$ for refund. Third china listed for sale was purchased by first buyer's neighbor. Strange, right? Two shipments both damaged, strange right? What are the odds that two people living in Los Angeles living next door to each other would bid on same china?

Listed a food truck for sale but it didn't sell after 30 days. Was relisted again but eBay charge my bank account $1220. When call them they said that it was a mistake and that I have to wait up to 14 days to get credit back the money they stole, I was charged $178 in overdraft fees. Then 2 weeks later I received an email from a an eBay buyer asking for my address so they can see the food truck before committing to bid but eBay again charged me $320 assuming that I sold the truck outside eBay even that the truck didn't sell until now. So beware. eBay is stealing money from its customers.

Sold a item and was billed for 17.50 commission which is fine. The money went straight to PayPal. No other options given with a 10% charge not disclosed and the balance was not available until 21 days later. I tried to pay 17.50 bill for 2 months. A dozen phone calls later with my credit card it would never be allowed to process with eBay's website. They would say turned down when money was there. eBay was sending me threats of being sent to collections so I made payment finally through my bank account against my better judgement. Then after 2 weeks my payment was returned to my bank or not processed.

I ordered 3 items from 3 different vendors. Items were sent to wrong address. I never received them. I have attempted to contact seller, but with 1 email a day, with irrelevant responses. Have not got my money back. When you purchase it takes seconds for that money to leave your account, but it takes an act of God for a solution to a problem. eBay is a rip off. They are worse than Craigslist. At least on there, you have a phone number and a person's face, so you can track people down. Here eBay dictates it all, except for when there is a problem. eBay needs to go down.

Not Helpful at all, kept talking over me and acted like the manager when i asked for one. I also told him that i wont be shopping at ebay no more and he did not care at all and admitted it. Said he is the only supervisor available and i can only contact a real manager sometime next week. Item showed delivered and he appealed the case because i did not provide signature confirmation,that was never explained to me and now im about to loose out on A LOT OF MONEY.... A LOT.

Upon ordering ** pills for IBS, I had concerns about the product being in blister packs which were recalled by manufacturer. I sent in two separate requests but no answer. Instead they put the order through my credit card. To top it off they put a window of six weeks from Fresno, California to Vancouver, BC. It is impossible to contact them by phone and as eBay also refused to contact them, I am out close to $100.00 Cdn. I will never use eBay again. There appears to be nothing to govern them.

Sold an item in good faith and posted. Money held by eBay for up to 21 days. You have to call up to get funds released!!! Supposedly it to aid security. Nah cancel account. It's a pair of shorts. 21 day payment!!! Don't make me laugh.

I bought a hammock stand, was home at the time of "delivery", never received it. Saw it was supposedly delivered and immediately called FedEx who said they would send the driver out to find it. They never did find it. I opened a case with eBay, told them what was going on, FedEx requires the seller to open a full investigation. Seller said the item was delivered, and eBay closed the case without talking to FedEx. I am out $70. I have been an eBay customer over 5 years. This is insane. I no longer trust them.

eBay lists their 100% guarantee on items they do not cover - actually they bailed on their guarantee even though I was clearly scammed. Dont trust them - they won't help you, just shop on Amazon because it is safer and cheaper in the long run.

I buy everything on eBay from clothes to phones and accessories, and even car parts. We get great deals, fast Shipping, and most of the sellers are trustable! I would highly recommend this website to anyone that does not like to spend their days shopping in stores! It's so much easier to just download eBay and shop right away!

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

eBay has great quality military clothing, caps. I have ordered several times from eBay, always having excellent results with whatever I ordered. Great shipping, many with free shipping and relatively quick, and great quality. It's a great place to shop.

It seems that eBay is allowing dishonest people to steal items and does't help the seller. This may be part of a dishonest scheme that allows people to purchase an item through eBay and the day it is delivered they stop the payment on PayPal. eBay instructs seller to contact PayPal. The stopped payment starts a over 70 days dispute on PayPal. After some time PayPal informs that the buyers financial institution doesn't will release the payment.

Don't get involved with this company, they take your money, along with PayPal they're partners in crime, and sit on it making interest until you scream, then you wait a while longer before they eventually say... "We need more information???"

Between sellers bidding up their own items to scammers taking your money and not sending the item purchased, eBay is a joke. There are very few, if any, checks and balances in the company. Will never buy ANYTHING from eBay again.

I had issues adding pictures and responding to a potential buyer. After an hour of trying to fix it on my phone and computer I called into the company. I was put on hold for over 30 minutes and was told to try again in 24 hours. No one was going to call me back or anything, terrible customer service. The gal finally after 45 minutes realized it was because I has sent a counter offer to a potential buyer, shouldn't she have know that immediately???

First off I buy over $400 in dog food every month, and when I ordered 6 bags from one sell for just 200 bucks. The seller gives me the wrong tracking number, this tracking number states it was delivered to someone else. Called UPS to find it wasn't delivered to my house and that the package was 4lbs. I ordered 6 40lbs of dog food. When I explained this to eBay they said, "We have the tracking number and it says it was delivered so we can't give you a refund." The original seller never replied to me at all. After many calls and hours talking to eBay I get them to open a ticket for it. They say I have to call the cops and file a report. I file the report but eBay says it was too late that they gave me plenty of time, that they can't help me. Well if I could I'd give them 0 stars - just worthless. They let someone steal my money and they couldn't even care. Well I won't be using them ever again and I suggest no one else does either.

eBay cut my seller's account off because someone tried opening an account up using my address. They will not overturn it. Wow. I called customer service and even spoke with a supervisor. They will not turn my account back on as a seller. Byebye eBay. Welcome Amazon.

I am a five star rated seller on eBay. My name is chosen one I am. I have a perfect score on eBay and I read for many many years how eBay has robbed customers and I have read a lot of very bad reviews about you know how eBay robbed that the seller so here is my story. I sell Vintage Navajo lot jewelry. I sell in six sites so what happened was is our buyer thought of Vintage Navajo lot cuff and they wanted to return after probably 2 to 3 weeks. I do not receive returns unless the item is damaged and the reason for for it was weird. It doesn’t have patina. Well they had 11 pictures to look at and this jewelry business was closed for 25 years. This Jewelry was in the cases for 25 years so when I got it it was 25 years old!