eBay Reviews

eBay must only offer the opportunity to leave a review for those who are signed into their program. This needs to change. Many people check out as "guests" because they have found a purchase that they don't want to spend an extra 10 minutes on signing up, then going to their email to verify the address, then back over to finish signing up, only to have the page reset and have to look for the item all over again. eBay needs to fix that. They also need NOT rate the seller in their marketplace called "clickgoodwill" as any top seller. Go to their most recent reviews and they are ALL BAD. "No response" is a common theme and I too got NO response from them. They ask for a mailing address (where the item should be delivered) and a billing.

I ordered something from eBay and right after I got my email about when my package would come, I get another email after that saying my account has been permanently suspended and it can be reinstated again. So they took my money and then banned my account. And that was my first time buying from eBay.

I purchased what was labeled a wireless doorbell from Heavenstores in eBay which turned out to be wired. I returned it. They originally said for over a year they had not received the item. Then they said they would refund the item which they did not. They quoted two different transaction PayPal identifiers. I asked for a snapshot picture of the refund. And then they replied that is their trade secret. The seller Heavenstores is still operating with similar reviews as I have mentioned above.

I listed an item with "Not working for parts, as is, no returns." Buyer claimed he was expecting operational and new item not not working for parts. EBay favored buyer and took money twice off my account without even confirming that item never shipped back. Will be staying away.

I bought an eyeglass repair kit from eBay and the numbers on their website don’t work when you try to contact them. They shouldn’t even call themselves a company. I bought something small to give it a try and this is a bad first experience. It said my package was delivered and I don’t see it anywhere and when I try to sign in as a guest it’s like a loophole no way to contact the seller for a refund or replacement. I called a number that claim to be eBay and they said they would need me to download an app called Any Desk just to get my money back so I said, "Forget you guys and those 6 dollars". I’ll check it up as a loss but don’t buy from eBay unless you want to get scammed.

eBay buyer can return anything as long as they state ”not as described”. I sent proof to eBay that buyer was wrong and dishonest in his rationale for a return. eBay still favored the buyer in dispute. Then eBay reversed their decision and favored me in the dispute. Then eBay reversed the decision again and favored buyer. Buyer then was refunded what he paid for the watch and kept my watch. eBay did not assist me in getting my watch back. I will cancel my eBay membership that I have had for years. I wasn’t aware of these draconian rules of eBay that favors the buyer always. The internet is full of lawsuits and complaints regarding this issue.

Not even a month of being on eBay, eBay has kicked me off for no reason and will not tell me why BUT they are also holding $2200.00 of money I made from selling. They have cut me off from chatting with them and have not responded back to my MANY emails asking when they are going to release my funds. They are most likely come up with some excuse to the reason of why I cannot get my money back and if they will not give me my funds. Stay away from this company if you want to start a business.

I am an Ebay seller and have been for years (even before PayPal). I deal in silver and gold coins. Ebay no longer uses Paypal and handles all transactions themselves. I recently sold a coin on Ebay and Ebay deposited $53. into my account -without a transaction summary which would have stated what the coin actually sold for, fees charged, shipping and taxes.

I had posted a few items. One was posted with a reserve buyer tried to claim it...for less. I canceled and refunded Him marmar 20 not only was he harassing but sent horrible comments to me. Second the Next item sold was not paid in full for it. eBay decided they would deduct for the cancelation and would not return my product....PLEASE AVOID EBAY. VERY ILLEGAL AND SHADY WAYS...

I bid on item, won it, went to pay and seller canceled it (found out thru email she sent me by accident asking about a "PRIVATE OFFER" so she obviously got a better offer AFTER the bidding ended) and to top it off she posts that "I" canceled the order!? I then tried to report her and after HOURS/DAYS lost thru Cust.Svc NIGHTMARE (following their instructions, which just made all worse!), "I" then get a auto email from them threatening that I could be banned from ebay for breach of their policy!??? From now on AMAZON gets ALL MY BUSINESS and I will spread the word if co's/people I know plan to use ebay, I will tell them to try ETSY INSTEAD (at least ETSY is HONEST!).

They have vendors/sellers committing fraud on their site and then protecting them and putting the buyer through ringer. I ordered 12 (24 inch) Pilsner vases on EBay through a vendor called "Craftandparty12" on 6/1/21 for $148.35. Only 6 vases were delivered to me on 6/8/21. I sent a message to the seller advising that and asking if the other 6 vases were coming in a different package (due to size - they were big). I never received a message. I contacted EBay regarding the matter and was advised the seller had 3 business days to reply before they could step in, which was not a problem at the time because I had enough time for this to be resolved before the Father's Day Event had planning.

I ordered a cigarette holder on 6/3/21, on Ebay.com, and the order supposedly shipped on 6/7/21, though there has been no movement on the order since 6/7/21. According to USPS.com, USPS never actually received the order. I was contacted by the store seller on 6/14/21, after repeatedly reaching out to them in order to be refunded for my order of a cigarette holder which never arrived. They claimed that they did not receive my first message, even though it looks as if the message went through just fine on my end, and I have a copy of the message in my messages within Ebay. They also claimed they would issue me a refund, though after checking my account, I don’t see that a refund has been processed.

I recently sold an $800 item on eBay and the fees amounted to 17%! I netted $640 on an $800 sale. I will definitely think twice before selling a high value item on ebay. There has to be a better way and lower cost sites to work with. This is worse than an auction house commission and ebay does essentially nothing.

There are no words... But I'll try to concisely sum up my tale of woe. I sold an item for around $800, but eBay in their infinite, robot-like wisdom decided to refund the buyer for the item after he received the item. They cling to the idea that because I violated one of their precious rules (shipping to an alternate address as requested by the buyer), I am not deserving of consideration in this case and they absolutely refuse to give me my money back. They instead insist that I just send the buyer (a scam artist) an invoice for the amount they took from me and gave to him. Yes, the same buyer who scammed me and is actively ignoring me. eBay: Too Big To Give A **.

Bought something on eBay for the first time. I was just shocked. The delivery of my product was delayed for 8 days, and was damaged during delivery! I applied for a refund, but I was refused without explaining the reasons for the refusal!!! I bought a product on Amazon a thousand times and if something was wrong, I returned it without any problems in one day! Never Buy on Ebay!!! I can't believe people can cheat like that now!!! This is my worst online shopping experience!

I sold 5 items in one package to a buyer in France. Package was shipped from the U.S. with tracking info provided. The package did take longer to arrive than anticipated but with the state of the world this should not be surprising. However eBay issued a refund to the buyer. A few days later the package arrived. I presented eBay with the proof and they refused to get the money back owed to me. Total scam. I will not sell on eBay again and only buy if there is absolutely no other option. ** service take your business elsewhere!

Not only did they send me the wrong cell phone I ordered it was dirty unsanitary during covid. My hod and refused a refund. First and LAST experience low down dirty scammed and PayPal involved too...didn't know till got confirmation purchase. SMDH.

I have been on eBay since 1999. I believe that was only a couple of years into their existence. It wasn't perfect but it was generally user friendly. In the last 2 years all of that has changed. Different culture altogether - no service, lack of communication prior to systemic changes, dishonesty in consumer relations. Latest: A "reference number" on an online issue sent to higher levels for resolution, two days later, turns out to be the conversation ID for the phone call! I suppose that it gets the seller off of the line without actually addressing, nor caring to address, the issue but why bother to have a helpline? Many issues, many calls and NONE have resulted in any action. Dismissive of the people that make the system work - sellers and buyers - corporate America, isn't it great? I have made my last purchase on ebay and selling will also be in the rearview mirror. There are other better platforms.

eBay is the absolute worst place to buy anything. Their customer service is horrible especially their customer service John E. What a crybaby, little sissy girl. eBay is allowing foreign sellers to rip off sellers in our country. They offer ways for sellers to complain about buyers but you cannot complain about a seller if you are a buyer. Makes a lot of sense to me idiots. Screw you eBay, I've been seeing people that were banned from your website permanently and here I can't even get you to close my account without waiting 60 days kiss my ** eBay. Why don't you permanently close my account? You scared?

I have had an eBay account since a few days after my 18th birthday in 2006. I have sold only a few items with the last of them being over a year ago. I have bought many items over the years. I have never had any problems or done anything other than browse and occasionally make a purchase. Today, after a couple months since my last purchase, I log in and find my account has been permanently suspended as it "poses a risk to our community". The did not tell me why, I opened a chat to ask what happened and they said "We will not be able to provide to the specific reason why suspend your account indefinitely." So I do not know if my account was hacked or not or what on earth browsing cotton fabrics, dresses, and clothing patterns could have done to pose a risk to the community. Please do not do business with this company.

I have bought and sold on eBay for 20 years. They have now came up with a new way for us to get paid when we sell something. It used to be that I was paid instantly. Now eBay holds my money and then sends to my checking account at some point. I never had my checking acct attached to ebay in the past. They can now debit my personal checking account at will under this new system. The last item I sold was paid for by the buyer and ebay says I'll actually get the money in 48 to 72 hours. I contacted their customer service and they basically don't care. Once I get paid I will end my 20 year relationship with ebay. They have forgotten about customer service. I believe in a couple of years they will realize, too late, that they are not the only place to buy and sell.

Recently had an experience with an order with eBay which I want to share so buyers aware of before scammed. Purchased the item on 4/21/21. Expected delivery date was 4/27/21, emailed the seller on 4/29/21 as did not receive the item, no response. I opened a case on May 3rd. My case was closed stating item was delivered on May 3rd. They do not want to give me proof of delivery. Ebay is telling me to work with the seller, I sent 2 email no response. They also telling me to check seller review before purchasing an item, like eBay is the only place where I can shop. They provided a tracking after the item was delivered? Not sure how that even possible. Also Item supposed to be shipped from California, instead shows it was picked picked up from Oregon? From Oregon to my local post office? No other transit? Nothing made scene but eBay stated the item was delivered to a valid US address, I do not know what is that even mean.

Over the past two years, half of our family's purchases on Ebay have either been products the sale of which Ebay itself canceled due to a fraud alert on the seller's account, or they have never arrived, or they have differed significantly from what was advertised. When we've tried to work with sellers whose deliveries were very late, Ebay refused to help us if the late delivery date was outside Ebay's page-advertised delivery deadline. Even if we never got the purchased item. Lesson learned: open a claim if an item doesn't arrive within a few days after the delivery date.

I had been a loyal customer and buyer on eBay for the past 13-14 years (from 2007-2008 to 2021). I had purchased tens of thousands of goods/products on their website during this time period. However, I recently found out how little they valued my business and how little they respect buyers. I had ordered some trading cards/stickers from a seller in early March. For some reason, the USPS seized the package before delivery and indicated insufficient address. I provided the correct address (same one I've used for several years). The seller immediately sent me a harassing message and cursed at me with zero provocation. I later on provided seller feedback that he harassed and cursed at me. The seller then provided buyer feedback calling me derogatory names as saying something else I can't repeat here.

DO NOT BUY FROM DODOTOMORROW on Ebay WHICH IS CAMPARK wildlife trail cameras. THERE IS NO WARRANTY. LIARS. 2 of 4 cameras broke within 2 months. 1 camera was broken on arrival. THERE IS NO WARRANTY AS ADVERTISED. No customer service. They respond always in a resolution language. They say they will send new ones and delay for 180 days with helpful words and then ignore you. Lost my opportunity for my money back because of the helpful and misleading language they use. Decoy for 180 days. I have written negative reviews but none of the Negative reviews get recorded ON EBAY. They delete. LIARS. DO NOT BUY. I am in the 12 month warranty time period with no ability to get resolution or money back. Currently Campark took my money and ignores me. I want my money back.

Ebay is forcing its sellers to drop Paypal. When they do your account is temporarily restricted. To unrestricted you have to provide ID (fair enough) but they also want a utility bill or bank statement. **! When they restrict, all of your auctions are dumped...wasting your time and the bidders' time.

Account was suspended reasons are VAGUE! Can't contact anyone at ebay to find out WHY! So I can try to find out why so I can try to rectify the issue. At this point it can be anything! All the GOD sellers have to do is say anything to get you SUSPENDED! I HAVE BEEN A BUYER SINCE 2012 And I don't recall any problems except the Chinese sellers trying to tell you how to review their JUNK so they can have a 100% rating! That is the last then I was suspended! Seems like Ebay is now Chinese and SCREW the American buyer. Regards.

I used to think that eBay was a good site to purchase merchandise from. But the last order I placed had 4 fraudulent sellers, and never received the merchandise. eBay gave me a refund, but in my opinion, if I wanted a refund, I wouldn't have ordered it in the first place. I really don't think that eBay does enough to search for fraudulent sellers. I mean, I had 4 t-shirts I ordered, and all 4 items I ordered, eBay told me that they shut down the sellers because of account issues. I'm extremely disappointed with eBay. I gave them one more chance, and ordered some merchandise from them, but if just one of the items doesn't get delivered because of a scam seller, I'm deleting my account, uninstalling the app, and I'll never order from them again. I ordered a few t-shirts this time. My guess is something won't show up, we'll see.

I have been both a seller and a buyer. As a seller eBay blocked my account due to feedback from buyers of shipping charges malpractices with no bad review from buyers but strictly an ebay decision while still maintaining 100% positive feedback. I refuse to supply ebay with the documentations they requested simply because of their prejudice practices with their thousands of unverified sellers yet with my 100% satisfied customer base I am at fault? What a load of crap! In addition, their charges over shipping makes no sense if the shipping cost exceeds the item selling price.

I have been a top rated seller on eBay for about 15 years. This rating is measure in a number of different ways. Timely delivery is one of them. They have made a tremendous mistake in rating the sellers on extremely poor delivery record of the USPS in the past year during the global pandemic. If the seller ships to the post office in an approved amount of time, he/she is punished statistically and financially by the very poor performance and slow delivery of the USPS. Rating the seller from these very poor metrics from the past yearly performance of the USPS is wrong any way you look at it. The eBay software only allows them to go back 90 days and correct errors, even though the USPS poor delivery issues have grown for the past year. I have been an engineer for 52 years and never seen a more distorted/incorrect and fraudulent measurement of anything!

I have been a seller on eBay since 01/2021. Due to the pandemic I had to start my own company. I used my savings to buy supplies to start making my own products. All payouts coming fine then all of a sudden restricted my account for no reason, and all payouts on hold. I have 124 orders to ship and cannot buy supplies to make the orders. I was doing great. Ebay saw that and cut my account to make sure larger suppliers with same products could sell more.

Ebay refunded one of our buyers without having our item returned, leaving us without the item or payment. We understand the occasional need for refunds, but not without a return. We have largely had a great experience selling with eBay, but this is a dangerous precedent that has been set.

I have been on the site for many years. I have an excellent record with five stars on everything. If you report a buyer for cheating the bid system they take the seller's comments to heart before the buyer. Which is strange in itself. I have had many bid retractions in my life. When the same buyer has two bid retractions at the same time that brings up red flags I would hope. YET THEY (EBAY) would not let me buy anything after reporting this. BEWARE OF EBAY. IN MY OPINION THEY FAVOR THE SELLER OVER THE BUYER!!..

I just experienced eBay will conceal/remove a seller’s feedback you post as a buyer. They don’t follow their own policies about review management and will remove negative reviews posted by the buyer. I have proof and also have documented proof this seller cheated me out of my shipping that was supposed to be a free return. I only wanted an exchange at first but after the nasty behavior of the seller, it turned to a full return of the single product to exchange then shipped back the accessories.

3/3/21: Ordered clothing items. Approx 3/11/21: Rec’d order; didn’t fit. 3/16/21: Started return; told to wait 4 days for return label from seller. 3/22/21: Rec’d no label; called again; told eBay was sending email with return label; email came, no label; called again, rec’d another email with non-working link to label; called again, told to wait 48 hours for link to work. 03/24/21: Link didn’t work, called again, told to wait 5 days for return label from seller; told not to worry about 30-day return for full refund policy!!! Will this ever be resolved? Purchase not worth the time spent on the phone and the frustration of trying to return. eBay lacks customer service and needs to stop training agents to overuse customer’s first name!!! This familiarity does not make up for the lack of true service and is offensive!

Take warning!! Do NOT buy from EBay. If your item gets lost, they will NOT refund your money. They will fraudulently take it and keep it! I have tried to find out what happened to my item from the seller and they keep referring me to EBay and EBay refuses to pay me back the money.

eBay is now the nesting place for fraudulent transaction and fake companies here in the USA & especially abroad. They don't have support or services for customers. Zero Customer Service. For 4 months I have been claiming a refund for $83.77 BUT to no avail. And eBay cannot intervene whatsoever.

Even though eBay states that they accept PayPal.. It is not so.. I have been with ebay for 20+ years. Recently they have broken up with paypal and they are acting like spiteful spouse. Recently, a buyer purchased an item and paid to my paypal account. Ebay did not release the payment to my paypal. Insisting that I update my bank account. I am unwilling to give my bank account number to ebay. Now, they are holding the money hostage. I am cancelling my ebay account. Since it is an inexpensive item, I am mailing the item to the buyer. And, i have no way of getting the money. BUYER/SELLER beware -- DO NOT BUY or SELL on ebay, unless you are WILLING to give your bank account to ebay.

I sold an item on Ebay for $77. I received the fee list from Ebay and noticed an extra fee (among the many) for international buyer. I state clearly in my text that I will not send items internationally because of Ebay's fees. They charge a fee for being international and to convert cash. I shipped the item to Florida and they considered it international. I did not know Florida wasn't part of the US anymore, but if Ebay says it is so, then it must be true. I guess I must have missed that news story. Anyway, I contacted them and they informed me that even though it was sent to a US address the buyer's address was not in the US and they charged a fee of !.65% of the item cost. How am I supposed to know where the buyer actually lives. They should tell you so I can cancel the transaction.

DVD has scratches on it and was suppose to be a two DVD set. Not 1 DVD. Seller go peachy lied just to make a sale. Cost me money to send back just to get money back. Not worth it. User's recommendation: dont buy on eBay anymore.

When you sell something on Ebay they charge you 3%, then they send you an invoice in addition to 10%, that is, they are keeping 13%, plus they charge taxes and shipping costs. This is an abuse. I do not recommend using Ebay to anyone.

So eBay notifies me that my seldom used account will expire if I don’t login within 30 days. Within 24 hrs (!) I login with my EXACT credentials which I have securely maintained in a offline Word doc. Three times the precise ID/PW is refused at eBay login screen and a pop-up on the third informs me to talk with Customer Service. No thank you. I also attempted login with the only other eBay account my family ever used — same result. Ixnay on the run-a-round eBay. If you have terminated old accounts, then just say so; don’t send us through make-work hoops! In the past, I would always update my account foreseeing that I may use your service in the future. Now, I think, not so much. Goodbye.

I am so done with selling on eBay. I do not sell junk in my store. If there is a flaw I mention it and take pictures to show what the customer is buying!! eBay sides with the buyer every time no matter what it is. They gave me the Top Seller Rating because of My fast shipping and the service I give but that does not matter when it comes time to defend me from scammers and people who just want to see the item for real but really didn't want the item to start with and want to return it. This cost the Seller money and time and with all the fees eBay charges the only one getting rich is eBay. Shipping is another joke. USPS is continually Overcharging, losing or much worse breaking items all the time and it is almost impossible to file a claim with them? It is always your fault that they treat your packages like dirt. I am so done with this entire deal.

I purchased a ROLEX watch assuming that this was a genuine ROLEX. Very quickly came out this watch was a very bad zero value replica. On top of $1,060 I paid additional money for a professional statement/certification that this is a FAKE watch. Sent all written proofs to eBay and waiting for their decision about my money. I am an eBay member since 1996. It's a disaster to deal with them nowadays. There is no such thing like Customer Support. If you are lucky that you got someone to talk to, they will not help you anyway. The guy I spoke to told me I am going to receive my money back, that I am protected, all this is baloney. It's been a week and I don't have my money and the thief seller is keeping my money. eBay sucks!!

I wish I could give eBay zero stars, I tried selling a number of items and was target by scammers and when I reached out to eBay they were no help but were more than happy to charge me fees upon fees for listing items that only seemed to attract scammers. Selling on this site is begging to get scammed and screwed while eBay happily takes your money and holds your data hostage until you pay them.

Sellers service, no customers service. You will never see your items or your money back. Seller have just to repeat that it has been delivered, you, as customer, you have to go the extra miles, and prove with picture and screenshot.. And even then Ebay will always put seller first. Sellers are more protected than customers. Obviously impossible to talk to someone, no phone number since Covid, chat only if they don't cut you off. Better to pay a little more for a service to be honest...

It does not matter if your seller refuses to communicate with you about extremely late or undelivered products. If you are out of the “30 day notification” policy, you're out of luck. Never mind COVID related mail issues and problems with the USPS itself in December of 2020. Many socially minded companies are making appropriate accommodations to allow the consumer more time to receive and return merchandise given the lateness of such products in light of what’s happening.

*AVOID SELLING ON EBAY AT ALL COSTS!* I laugh every time they say customer service. Customer disservice is reality. They don't care at all about you. They leave their sellers high and dry. Their buyer protection basically means seller screwing. Your buyer can return and get a full refund. Sadly, there are many people who take advantage of this. And what do you get if you call for help? Absolutely nothing. I have been told I did everything correctly. Everything according to eBay's own policies. There is nothing that they would have changed but I still was ruled against. Their new selling policies force you to have a bank account for the profits to go into but will not allow you to have your shipping costs or any other amount deducted from that same account. Per their policies you're not allowed to have costs deducted from the same account your profits go into.

THIS JUST HAPPEN TO ME! EBAY ALWAYS FAVORS THE BUYERS! On Jan 19, 2021 I sold a Epson Artisan 1430 Inkjet Printer Brand New but AS IS because it wasn't turning on eBay for $194.67. The original price was $649. But It wasn't turning on so I thought to sell it AS IS broken, for PARTS only. No returns, no refunds and no exchanges. Jan. 22: The buyer requested a return. Going back and forth with the buyer I offer him a partial refund. HE DECLINED. Then I told him to ship it back, but he needs to pay for shipping. HE DECLINED. Then the Buyer made up some **bleep** false claims and escalated the claim with ebay. EBAY favored the buyer and I am forced to take it back including paid shipping.

Ebay application won't allow for the customer to delete an old addresses, regardless if a new address is reported and currently in use, out of the blue old address come up, causing my item being mailed to wrong place, you lose your item, there is no support at all. Purchases are not guaranteed, be aware.

I was forced with not choice to move over to eBay managed payouts though eBay. They told me if I did not move from PayPal to their own system that I would no longer be able to list on eBay so this was completely forced. Then they said I would actually save money because I would not be paying the PayPal fee. I always received my money instantly when dealing with PayPal. Now recently on my first sold item through their system it was 4 days before it went into my bank. That was a 49.00 sale. But hold up I made a 1095.00 and they not only changed to payout date from 4 days to 5 days but they also changed the payout date to last minute. And here is the real kicker. I tried to call them at 12:30 knowing that their open times are from where till 5pm and then spit back a notice from their department saying by the time we can call you back it will be too late to call you.

I had an item listed and eBay emailed me with an offer that I accepted. Then I was contacted by the buyer who also wanted a gift card shipped with e item. Long story they cashed the gift card before ever paying anything. eBay said sorry but it was my fault even though they are the ones to bring the buyer to me. Then even though the buyer wanted an eBay gift card that was used right away they had no way to track it. eBay got me twice today.

I sold a pair of shoes on eBay for over $200, the shoes were shipped to Authenticity Guarantee then to the buyer. The buyer had an issue with the product so it was supposed to be returned to me. eBay charged my account for the shoes, however, I still haven't received the shoes back. This was mid December and now it is January 20th. eBay also charged my account for $124 without any explanation.

eBay are allowing fraud and scammers on the website to work unchecked. It is too much trouble for them to act with regard to illegal activity and as such fraudsters are working on eBay freely to the detriment of ordinary people who just want to buy and sell with no intent to defraud.

I've been a member since 2005 - eBay used to be a great place to buy and sell but it's gone downhill over the years. They don't value or respect their sellers. Cutting out PayPal is the last straw for me as a seller (I'm not waiting a week to get paid and will start selling/buying elsewhere) And from a buying point of view - I have been finding better deals at the competition.

I purchased epoxy resin from a seller on ebay. Before I made the purchase I checked to make sure the seller was located in the usa. Seller info indicated location as USA and item shipping from Atlanta GA. Received tracking info and discovered item being shipped from CHINA. Contacted Ebay to file a complaint and also sent email to seller. Sent a 2nd email to seller and seller is not returning emails and seller has removed all items from Ebay.

I have been buying and selling with eBay for 25 years. They are now touting that they verify all of their designer items. I bought two David Yurman pieces and before I could return them, ebay shut down the sellers. Ebay told me to go out to a jewelry store and pay to verify the items were not authentic, (during the pandemic) and then said that then they probably would not refund them after that anyway. Hey, they obviously shut the sellers down for selling junk! As a seller, I was forced to give a full refund even though the buyer refused to take a picture of the problem. She got to keep the item. I was out $35/nice antique cup and saucer.

It is no longer safe to buy from Ebay. I bought a 5xl hoodie advertised to be equivalent to an American 3xl (which should be big on me) and it barely fits my 3 year old niece. Setting up the return I clicked "does not fit" but apparently that falls under "buyers remorse" and thus no full refund. They say I should have went to the second "more options" screen and clicked "item not as described" but since I didn't, it can not be changed so I just forfeit my money and am SOL. Horrible. :(

I purchased an item for $500 from a merchant and paid via PayPal. The merchant claimed the payment didn't go through and requested the money via Zelle (yes I'm dumb but was desperate for the item). I contacted eBay and they told me to resolve through the merchant. The merchant was unresponsive and ebay left the case open but would not assist. The website kept sending me to the merchant, who did not receive my messages because ebay suspended their account. So how was I supposed to resolve this? Then ebay closed the dispute without contacting me first. They will not honor their money back guarantee through PayPal. Do not purchase through ebay.

I have been a loyal customer of EBay for over 10 years. Back on 01/03/2021 I placed an order for three items with 3 different merchants. Two or so hours after I placed the order, I received a disturbing email from Ebay stating that one of the merchants was fraudulent and that the merchant was being removed from Ebay and that I would be receiving a refund. Based on that information I canceled the order from the other merchants and received a refund right away. However on the fraudulent merchant that was removed from Ebay I never received the refund.

EBay does nothing to protect its sellers. I have been a casual seller on EBay for a few years, and in the last two months I have lost $130 to EBay’s shady practices. I am not a business or anything, so I have no "budget" for things to go wrong. This last November, I decided to sell a few items to make a little money before Christmas - what a mistake! Out of five listings I posted, I have had serious issues with three of them. The first listing was delayed in the 2020 Dec postal mess - and I was harassed by the buyer who accused me of being "fishy" because the package was delayed. They opened an item not sent request and got their money back. The item arrived a couple weeks later - but the request was closed and EBay would do nothing about it. So lost my item and money for postage ($15). My second listing was just deleted after I made the sale - no explanation, it is just gone. I never received a message from EBay explaining what happened.

I listed items for sale on eBay following all the rules. I sold a luxury watch and they held the funds twice. They have not released the funds and are using this against me. I also sold other items on eBay and the company is not paying me for these items sold. They tell me to validate my bank information. I did this five times in a order for a period of 3-4 days. I called the department and they assured me this would be fixed. It has not been fixed. The company is scamming consumers. They should be investigated by the FBI and shut down immediately. I am considering suing eBay.

After years of selling on Ebay, I have removed all of my listings permanently. They have gotten so greedy with all of their fees. The straw that broke the camels back was my last sale on November 26th. It was shipped first class. unfortunately, the tracking never showed up and my customer never received the item. He had every right to open a case. His money was refunded from my Paypal account. Now, where is this fair when the USPS has not been able to scans millions of packages and cannot locate some of them. Ebay's answer was if it should show up they gave me instructions on how to invoice the customer. That's it- done with them. Poshmark, Mercari and Etsy have their act together.

I am cancelling my eBay membership after many years. I bought rare books from an international seller, who in response to multiple pre-purchase queries assured me that they were in "excellent" condition. Book condition standards are objective - they are not up to the seller's personal opinion. On arrival, the books were in poor condition - smoke and water damaged. I initiated a return, and at the seller's request spent more than a month trying to find the lowest cost return shipment service.

I have been selling tools on eBay since the year 2000. Almost 2900 transactions and all good feedback. Just lately I had 2 transactions go bad, gave refunds, took care of my customers and now Ebay says am below standards. They put me on limited listings. Called customer service and no help, no care and no loyalty for being a good seller all those years. All have stuck up attitudes. Very sad. I already have 3 friends that have quit selling on Ebay for similar reasons. I may have to quit also. Facebook market place is the new sale place now and no fees.

UPS had delays in delivering items over the Christmas holiday, so EBAY refunded my customers full $ amount, however still charged me for the selling fees?! Basically FRAUD. Contacted them 3 times, and they DO NOT make it easy. Every time they chit chat with you but do nothing about the issue - even though they say they will lol. Pathetic customer service. I will not longer sell on EBAY because they rip off sellers. I'm sure once the item is delivered in January, they will NOT refund me the money they gave back to the customer unless I hound them for it. I will be buying and selling on Amazon from now on, I hope EBAY keeps losing business to Amazon, at least they offer decent customer service.

eBay put a lock on 7 of my gift cards 2 weeks before Christmas. When I went to use them I realized something was wrong and had to call to find out what. I have since called customer service 11 times and cards are still locked. I have been sent 7 emails from customer service and the gift card department all with the exact same mm link that does not work for me. I have used different browsers, different computers and incognito browsers all have the same effect. Ebay continues to blow me off and just keep sending me the same email so I just have to call back when it again does not work. I have attempted to get in touch with gift card department themselves but apparently your not able to contact them. Christmas is now over and I still have 200+ dollars tied up in locked gift cards. It's terrible customer service.

I purchased a Apple Pencil for $95.36, and the seller claims they sent the product. I never received the product. I opened a case, and eBay states the tracking says I received it, and closed my case.

eBay had listed with one of their Sellers a "Authentic CHANEL" earrings for Sale. I bought these for a total of $1425.00 on April 11, 2020 thinking that if they were at a company as large as eBay that they surely backed what they sold on their website! I didn't think twice about this. At least until I went to sell a pair of them. When this one pair went to another party for authentication they came back as a FAKE!!!! I was mortified! By this time it was already 8 months later in December and we needed the extra money due to Covid-19. So, now they are being shipped back to me and I have three pair of Fake CHANEL earrings and out of $1425.00 and nearly broke! I have written to eBay and so far NO response. I don't expect one after what I've heard either.

Cost me $364.63. Sell on eBay. Sold for$479.98. Shipped. eBay charged tax. Total of$509.98. eBay keeps tax. Charged me $63.28. Waits 5 days. Sends me $416.70-$32.13 shipping=$384.57. My profit $19.94. eBay profit $93.28.

Ebay is the worst seller platform among Amazon, Walmart, and others. A buyer recently committed swap fraud and eBay just issued full refund from our account. eBay denied our appeal even when we presented a police report and all the fulfillment images. eBay is a classic example of wanting all your money but taking no risk or responsibility. I can see eBay becomes the target of a class action lawsuit.

Ordered a Light pad for $16.13 with taxes. Total came up to $17.50 and seller reneged on the sale but only refunded me the $16.13. I contacted Paypal who informed me eBay would have to refund me the taxes but cannot find out how to do that.

I thought I’d try buying from eBay again. So bought my granddaughter a baby alive outfit. I kept watching for it. After a few days I looked it up and it said delivered. I NEVER got it! Seller refuses to refund or even send another one. I opened a case. And eBay closed it without asking me questions! I read they guarantee! But they don’t. And I’m not buying from them again. Seller was rude and didn’t care that gift was for my granddaughters Xmas gift.

A buyer lied and put negative rating on my page. Buyer even threatened to commit fraud to get their money back. Everything is documented. Would put zero stars but not available. I messaged eBay about this and they can tell me... Long story short is that this is a learning lesson. Seek other methods to sell your stuff. I have been with eBay for a long time and this is what they tell me. This is BS!

I bought a guitar on eBay, and they said it was delivered and I signed for it. I never Received the Guitar and reached out to the seller, eBay, and FedEx. The Chinese seller said, "You signed for it and have a nice day." I contacted eBay because of their guarantee and they said, "The seller said you have it already so we can't do anything." FedEx said they can't find the package so I asked eBay about their guarantee, and they called me a liar saying I signed for it. So now I got robbed by EBay for 359.00, and was called a liar by them.. I never Received the Guitar which was a gift for my nephew, and I'm out of work because of this Pandemic stuff unfortunately. Shame on EBay for lying about having a guarantee. Buyer Beware of EBay. There's No Guarantee.

The short version is that I logged into eBAY, UPDATED MY MAILING ADDRESS, purchased an item, and they told me they would send it to an old address they had populated from elsewhere. I immediately informed them, and eBay said, "We don't care, tell the seller." Their contact info for the seller was inaccurate, so I had to hunt them down. I found the seller and contacted them, and they said, "We don't care, we're going to mail it to this old address eBay supplied." I contacted the post office, but they said the shipper had not made available any means to intercept or redirect the package, even if I paid extra.

I had an account for just a few months. The fees were very lofty and the customer service was VERY, VERY POOR. The lady was a supervisor and put me on hold and never returned, when I attempted to close my account. I owe no fees or have not had a sale for awhile and every time I attempt to close my account it says I have to wait 30 days. Please do not use the company for a business or personal sales account. I have had both and would recommend either.

Final value fee on tax give me a break and fee on international shipping. They take and take. So greedy. They sell no product. They are nothing without sellers. Please someone make a site so we do not have to use them. I hate eBay.

eBay's break with PayPal leaves sellers unable to access our money for days. Ebay no longer cares for its sellers. Find another site to sell on if you rely on your money as income. Your money from a sale will sit in eBay's account getting interest for eBay. They have gotten greedy.

This review is about selling on eBay- be careful, I have been a small seller for 10 years, a few items a year, but eBays newer policies make it impossible to continue. A buyer can return any item for any reason and the seller is stuck return shipping even on auctions clearly stated as no returns. I sold factory sealed new-in-box beats and the buyer opened them, changed their mind, and eBay gave them a full refund, charged me return shipping and on top of this, their affiliate PayPal charged me $20 for having a negative PayPal balance while waiting for ebay to "resolve" the issue. Very dishonest, debating whether a formal complaint with the better business bureau is worth my time. I will be closing my eBay and PayPal accounts.

I last used Ebay to sell items in 2007. I decided to start an account using my company email and spent a day listing items to sell. I signed in tonight and was immediately suspended and the email stated permanently without cause or explanation. They are obviously biased and swayed by someone and possibly political. DO NOT SUPPORT THEM if you value your freedoms. No other rational I can think of to act like this. BIASED and TARGETING INDIVIDUALs for no rational cause. DO NOT USE EBAY! LIKELY RACIST.

After making an order, they cancelled my account permanently. No explanation was given, and I was not able to track my purchase, or get additional information. Customer service said they could give me no information, nor tell me anything about my order. The only thing they said was that if I do not receive the item, to call my credit card company. They are totally untrustworthy. Never will try using them again. It is clear why Amazon is taking their business.

I ordered something from eBay and my purchase never arrived. I contacted them and they told me it was over the 30 day return. I cannot return something I have not received. The seller took the three purchases out of my purchases. EBay says that it cannot be done.. Obviously it can. this isn't the first time I have had something just disappear out of my purchases things out of my cart and this is not the first time.

Paid for two items. Never received of the same product. They stated that it was delivered. They said they had confirmation from the shipping department that it was delivered. However I never got the shipping information of the company and they stated that they were told it was delivered but the only person that delivers sets of my house is FedEx. USPS and Amazon mainly. I am a disabled woman which my mailman knows to bring my mail to my door and I have a canine dogs. I will be working so let me know if someone was outside. Even if they came and parked in Front of my house my dogs were in for me.

EBAY doesn't care if you are satisfied about selling or buying on their site. All they care about is how much they make. You bid on items and sometimes they just are gone. No explanation from EBAY, no way to find out anything. EBAY should be investigated for fraud. Despite practicing.

I sold a item on eBay that I disputed the return. To no avail, I was never allowed to speak to anyone directly. Only a response on my eBay messages was sent, which I could not even respond too. I even wrote a email to the CEO, and got no response. Sent a email to Chief of customer relations got no response. Then after I contacting the CEO with another email thinking I would be able to speak to someone directly. I get random charge to my invoice for this month saying “a shipping cost” was not charged to my account due, computer malfunction. No proof just a email. This happened they said in August and they tell me now. Seems too convenient and suspicious in my opinion!!! I wanted sellers know that the customer relations of eBay are by far the worst I have dealt with in a very long. Sellers beware.

They do everything they can to protect dishonest sellers. Their money-back guarantee is not worth crap. Time eBay goes the way of the dodo. There is a new class-action suit starting up against eBay, please join it if you have an issue with them.

The handcuffs placed on the poor underpaid Philippine customer service folks at eBay are unfair. The company boasts customer support but then doesn't give the tools to their CS staff. They get stuck on semantics. The idea that they have nothing better to tell a customer than to say "it's the seller's agreement" is nonsense. What's the point of buying through eBay if they're not the ultimate guarantor that the public puts their faith in to resolve any matters that arise. This was my first and last return to eBay as I will take my business elsewhere. I recommend you do as well. The money saved by using overseas staff should be used on reimbursements. Well wishes on getting refunds here.

I purchased an item but ebay offered me the same item for a fraction of the cost. So, I immediately canceled the order. The buyer refused. I sent it back anyways and he is reselling it and robbing me.

I've been a eBay customer since 2015 (ID# **), customer service is not good. eBay sellers have a bad communication towards their buyers or customers in their majority. Shipping can take up to a month, missing or perhaps tampered. Most of this sellers are either from Singapore or China, making their delivery a long wait up to a month, inaccurate description of the products being sold on eBay.

eBay, in their separation from PayPal, sent an email that stated that we could not continue to sell on the site until we filled out a form. It started with asking for name, address, phone number, date of birth and social security number, which I was not eager to give out but reluctantly filled in. The next page wanted my bank and PayPal's sign-in and password. Right away, a red flag. I went on Ebay's site and with an online chat confirmed that this was indeed from Ebay. When I told the Rep. that I would not give out that information, she transferred me to another person just as I received a phone call. While I put that call on hold, she cut the conversation off because I didn't immediately respond. Subsequently I sent an email explaining my refusal to provide this information and that I would be happy to provide routing and account numbers. I have not heard back. Has anyone else had this request?

Unfortunately, eBay has shown itself to be an absolutely unreliable company that deceives it customers by going back on legally binding promises, and allowing sellers to harass, intimidate and stalk buyers with death threats and racist comments. A seller has sent me about 30-40 death threats, harassing messages and racist comments; all of these are forwarded by eBay to my e-mail address, making it nearly impossible to continue trading (not that I'd want to after this experience). Despite numerous attempts, eBay refuses to block or take any action against this user. They say this behaviour is absolutely okay and permitted on their platform.

This seller, Hollywood2013, has a couple of reviews that are similar to my experience. She took my money for the merchandise but never shipped the item. She did not contact me for 2 months at which time she said she would be shipping that week; 3 weeks later and still no merchandise. I cannot leave feedback on eBay because it has been more than 2 months since I ordered. I was unaware of this rule. Seems to me many people could be unaware of this rule and this is a great way for seller Hollywood2013 to take people's money with no intention of shipping and no concern about a negative review.

Purchased my 1st pair of Sketchers Relaxed Foam slip on shoes in 1998! Wore them out! Purchased my 2nd. Pair in 2020 and they are the best! Like walking on pillows. Absolutely Awesome Shoes.

Never received order. They refused to issue refund. Nothing but crooks. Avoid doing business unless you like losing your money and order, they are by far the worst company I have had the misfortune of doing business with.

I purchased an item from VR Assets on eBay but it arrived badly packed and damaged. VR Assets promised to refund if I returned the product from Colombia at my expense. I agreed to this and bought a replacement from VR Assets. The replacement arrived but was not the correct reference. Once again VR Assets agreed to refund if I returned the item at my expense. Meanwhile, Amazon refused the refund on the first defective item even after it arrived back at VR Assets, and I had paid in shipping almost the same as the value of the item. The refund promise was worthless, and I will not be returning the second item because of the shipment cost from Colombia.

I bought a CD recorder from a seller online. The item was not as described fully. When asked to take return and refund they have me the unusable item and kept my money. They gouged me. I was left without my money and they will not give it back. I was covered under their A to Z guarantee. But they gouged me instead.

I am a 100 percent disabled veteran who recently tried selling a John Deere toy I bought and couldn’t return because it was past the time allowed for the return policy according to John Deere... I tried listing on eBay with the option to make a offer. The offer was not worth selling with eBay fees and shipping so I decided to gift the toy. I was permanently suspended as eBay says in the provided email I am uploading that I am a danger to the eBay community! This is crap and word of mouth amount veterans is big and I guarantee eBay will lose business. I paid 80 for the toy and was offered 30.

Ebay turned my son into collections without any explanation as to why. When I tried repeatedly to get answers I was told they can't provide support due to the pandemic. So they can turn folks into collections without proper explanation but can't manage to answer a phone?

I have been a member on eBay for almost 20 years. I have had mostly great experiences but some bad as well. This latest situation is the worst. I purchased an item from a seller for $75.00. It was a part for a tool I needed. Item had a tracking number formed but no more info. I needed that part so I hung tight for 3 weeks. tried contacting the seller but nothing.

eBay customer service is a hit or miss. They can be extremely biased, depending on who's involved and what their misconceptions are. At best, they can empathize and bat for you. At worst, they can mess up your account so illegally that if you can gather the evidence of what they did, with every infraction they've ever committed, from every member, they would literally be run out of business long time ago. I have lost so much money both as a buyer and seller as an ebay member during my 20plus year involvement with them, we are totalling in the 5-figure mark if not more!

It's despicable that you're still allowing hundreds of sellers to heavily price gouge Clorox wipes. Your eBay statement says that you are protecting your customers from being taken advantage of during a pandemic, and that you are removing such listing, but the practice continues to be an issue every day. It is unfair and unethical to allow this practice to continue when the product is nowhere to be found anywhere else, while eBay continues to profit from these huge markups.

They are 100% shut my site down for no reason. I lost my job because of it because they didn't have anybody to investigate anything. I also lost brand new cell phone and they took $131 out of my bank account. How are they getting away with this?

Anyone checked ebay.ca recently for Lysol wipes? I just did and they are asking $89.99 + $30.00 shipping for 4X80 wipes. Costco is selling a pack of 6X100 Lysol wipes for $19.99, talk about price gauging by ebay. Thank you Costco.

Had my account suspended for no reason after being a seller for two months. I had nothing but positive reviews. No way to appeal the suspension. Thank goodness I had created this as a separate account. Lost hundreds of dollars of business.

My confidence in shopping with Ebay is shattered!!!! I am appalled by the customer service response to my resolution and appeal. When I appealed the decision of non-delivery Ebay closed the case in 1 day in favour of the seller WITHOUT EVEN CONTACTING ME!!!! When I appealed that decision with 3 pieces of OVERWHELMING EVIDENCE from the courier company that my product was NOT delivered but returned to the seller with a proof of delivery and timed signature from an employee of the seller EBAY kept asking for more information. If it was not for the co-operation of the courier company who offered to contact the seller themselves and state that the consignment was returned to them I would have lost hundreds of pounds.

They linked my account to a complete stranger, and won't tell me how we are linked, nor will they tell me anything about the other person that they linked me to. All they will tell me is the eBay user name, and that we have a "strong connection". I have asked numerous times how we are connected, and what they have to do with me. They will not answer this question. Because this stranger screwed up their ebay account, ebay has locked me out of selling on my account.

For those of you reading this to determine if you should buy on eBay or not, here is a fact that I have not seen mentioned. Or at least mentioned enough. One way to decide on purchasing from sellers is to read their feedback. Well, for quite some time now ebay has allowed sellers to have their negative feedback removed!! Even when it DOES NOT violate policy, a policy that you will be hard pressed to find enough detail on. Some time ago I came across a seller (leecountymusic) that became very rude when they sold me an item not as described. Although ebay did help refund my money with their buyer protection policy, my negative feedback of this seller was removed. Feedback is there for a reason, to let other buyers know of your experience with them.

I can't believe this site is actually legitimate. It is supposed to be a secure and trustworthy website, ensuring a money back guarantee. Yet there is no customer support representatives available and if you call you are directed to the website to resolve your issue. I was scammed out of $3000 by what appears to be one of Ebay's employees. The individual set up a fake post advertising a car and was able to access their letterhead and privacy disclosures. Not only that but the individual knew the entire process of car buying through eBay and sent correspondence from eBay motors. They requested payment in the form of eBay cards. It seemed legit.

I made a $1,700.00 purchase on eBay and the item arrived damaged. Contacted the seller and sent photos - he agreed to a return, but I've never gotten a return label from him. Contacted eBay and they said they would give the seller 5 days to provide a return label, but he never did. Just contacted eBay again and they told me the IDIOT rep I spoke to last time at eBay NEVER TOOK THE NEEDED STEPS TO FORCE THE SELLER TO PROVIDE A RETURN LABEL and now I have to give the seller another 5 days before eBay will return my funds. Do not buy anything on eBay! If anything goes wrong, you'll end up in a never_ending loop trying to get your money back!!!

I purchased a laser disc player. It doesn't work. They won't issue me a refund. The sellers on eBay are nasty. 1 seller accused me of being a scammer. Told me, "Lots of luck with your refund. You're not getting one."

A very poor experience when I sold an item on eBay and they held my payment for 3 weeks for no reason and still charged a 3% selling fee. I found it hard to contact ebay to resolve issue and when I did get a phone call they still would not release my funds until their set date. Ebay has no accountability and do not care if your payments are delayed.

Our brick and mortar fitness equipment retail store has been open for two years now, and started selling on eBay to find a wider range of customers. For reasons eBay will not provide, our business was targeted by their "Trust & Safety" department, to drag us through a mind-numbing bureaucratic process of proving our legitimacy. Even with multiple successful sales and only positive reviews, eBay was convinced we were offering items that did not exist, and so demanded documentation proving ownership of our inventory.

I gave an order and within two days I requested to cancel it but they refused the cancellation since as claimed the shipment took, but the item I received after more than two months. And when I received it I asked them to return it but they declined the return also.

For the first time in August 9 I ordered 2 items from eBay but I only got one of them. My first item showed it delivered on my mail box on August 17 but I never got that item and I tried to contact with ebay with a live representative but there is no customer service! And today their automatic system sent me a message that showed I received the item on August 22 and case is resolved and they closed my case! While it's not true! I am still waiting for my item. This was my first time and for sure the last time that I purchased something from ebay. People just pay a little bit more and do your shopping from a valid sites with great customer services like Amazon. ebay is like wish.com. If you purchase something from it, it's not guarantee that you receive your item and ebay will not refund you. Do you will lose your money.

I have made roughly 300 sales on Ebay and I have a perfect 100 seller rating. Recently, I've had my first issue with a scam buyer who claimed a used, but near-mint, puzzle was damaged even though it was shipped in secure packaging. The listing also showed the completed puzzle with zero defects. The type of damage the buyer is claiming is unheard of during shipping. The buyer claims that the upper layer containing the picture has naturally peeled apart from the cardboard layer underneath, but has done so in a manner where it's a perfectly clean cut with no other signs of distress. Puzzle pieces can certainly become frayed, bent, dented, chipped, and torn apart, but certainly not cleaved in half into separate clean cut layers the way the buyer is claiming.

After finding the needed item and checking that my country is in the list I hit "Confirm and Pay" button on the next page. After that I get the next message: "Unfortunately, this seller will not ship this item to your country. Here is what you can do: Update your shipping address and try again. Please contact the seller to request order total." And now ebay oddly refuses to cancel the commitment. The seller can demand whatever price for shipment, and I still have to pay?

On January 9, 2020, an order was placed from my mother's eBay's account for a denim jumpsuit, size Medium, the item was paid for with my bank card. The item was extremely small for the sizing and was deemed a manufacturer's mis-tag, so on 01/12/2020 a return was requested from the seller. The seller did not want to take back the item so a request was made for Ebay to step in.

I bought a cell phone which was presented on eBay new in the title and in condition: title: NEW Nokia Lumia 925 16GB Mobile Phone. State: New: New and intact object, never used, unopened, sold in its original packaging. I received the phone. It was not new. It was even very used with visible wear on the back of the phone. The unscrupulous seller offered me a small discount by evoking the fact that it was used but not expensive, I left an opinion on the product by telling the ebay truth my immediately suspended the account and pay no attention to this fraud.

I paid for express freight which wasn't used. Item came too late. When I complained to eBay they didn't care. As the seller is one of their biggest sellers. They immediately sided with them as it creates more profit for eBay.

Ordered and paid for item. Never received item. Ebay magically deleted the order from my purchase history. I've got printed copies of everything including bank statement. Ebay says they can't find any record of the order. I have the order #. Can't file a dispute without a order # they acknowledge. So bottom line, no product, no refund, no help, unless I sue I'm out of luck. No wonder Jamie Iannone is so wealthy. With the ratings they have been receiving they are doing things like this to a lot of people.

I purchased an item and agree to 1-5 day delivery. 10 days later I did not receive the item and notified the seller. A return case was opened and then it was closed because I didn't provide a tracking number for the return. I spoke with someone at eBay and explained I don't have a tracking number for return because I never received the item. I was told the case will be closed in a new case for a missing item would be open. The case for the return item was closed because I did not provide a tracking number. It has been 6 weeks and I still have not received a refund or any communication. There is no longer a customer service number or chat line for eBay. I have lost two eBay over $200. I no longer trust this company and I will never shop with them again.

eBay has gone downhill... If a buyer does not pay you must wait several days to get a resolution or cancel listing and start over. They will bill you listing fees! Totally Outrageous... Buyers are not paying and sellers are getting ripped off with "Sorry about your luck" automated resolution center... What really amazes me is how many businesses use COVID-19 as an excuse for poor quality and no support when agents can work safely from home. Strongly believe eBay will be a thing of the past. Why would anyone want to pay shipping and wait forever to receive item when they can sign up to Amazon Prime and get same or better price with next day shipping free!

Looks like eBay has some kind of deal going on with Squaretrade and without authorization just add the protection plan! Ebay is already becoming unpopular do the great Amazon Service! This will be my last order with ebay! Their service and even the web page is totally outdated! Maybe a company that was popular 10 years ago! Never again ebay, no reason for me to deal with those kind of scams, sellers that send used items advertised as new. And super slow ebay support when it comes to this kind of fraud, basically telling you, "We can not do anything. Contact the seller yourself!"

Everybody beware of eBay they illegally stole my ???? Out of my bank acct and allowed the thieving seller to get away with it and I received nothing. I paid for an expensive $121 Galaxy watch, put the correct address and eBay and the seller (Crp-mobile) conspired together and shipped it to the old address then kept my money and said there's nothing they can do about it. They're run by scam artist, criminals, & hackers with about a thousand more complaints on Google from other Buyers on eBay. EBay doesn't deserve you as a buyer or seller.. Join Amazon like I did or risk getting scammed!!!

Lack of actual product reviews. Buying on eBay is risky. If anything, the buyer is the first one to stand at a loss. It’s far too easy for sellers to sell bad products and leave it on the buyer to deal with it. Without post product reviews, eBay leaves its customers at risk. Just poor business practice. If the idea is to protect the seller, they are doing wrong there too. I have no problem if a seller has 1 bad product. But and that one item should not tank the seller as a whole. If the seller offers 2 good products, then let them sell those and leave the bad products to die from lack of sales there. Why put the seller out for a review meant for the actual product????

So at first I was all about eBay, but unfortunately this site's reliability to honor prices on products on their site is not good anymore. I have ordered and paid for multiple items {more than 6} on ebay which were then pulled and or not delivered. I am very disappointed for one my credit card I use gets multiple hits which then locks my card out due to my bank's fraud team. {Not their fault. They are doing their job.}

Ebay account 10 yrs. Was better, protected buyer, now HIGHLY favors Seller. Bought pool Seller NY $800. I never received, FedEx. NO INVESTIGATION - Ebay & Seller both said delivered. NO REFUND - ServiceSUCKS.

I have been a seller on eBay for quite some time. In this time as a seller ebay's customer service reps are LIARS (from my experiences) with little to no oversight or accountability as I have been reporting this issue (lying to customers) continuously for over 2 years and NOTHING has changed. In my experiences 80-90% of my interactions with ebay. There is no one who appears to care, you get different answers from different reps on the same phone calls (NO CONSISTENCY FROM EBAY).

I have both sold and bought off Ebay since 2001. It use to be a great place to find items and sell those that are still good but not worth junking. Those were the good ole days. Most of the stuff you buy now is junk coming from China and it's not worth the money you paid. They abuse their sellers. Plain and simple. They continue to raise rates as they see fit with no regard to the seller. If you need an oddball part or something, might be worth it but anything more, stay away. A lot of fraud buyers as well and they won't support the sellers when there's a problem. Would be much better off going someplace different where you're treated good.

Worst Garbage coming out of Philippines. Sold an item. Buyer paid through Paypal. Was much too large to ship, so he came and picked it up. This info was relayed to eBay and they didn't care. Nothing was revealed beforehand and they are holding my money for 21 days while the lovely buyer and I fulfilled all commitments. They should be fined $10 million per day for deieipt actions.

All of the complaints on here for ebay are very true, IMHO. I've been a buyer and seller on eBay for many, many, many years. Ebay was a great company when it began. Do you believe that sellers were once allowed to leave buyers feedback? Yep! And when they took that away, the company began to change, and for the worse. Constant changes. You just get accustomed to the new change, then the new change, becomes the old change and you are forced to let them continuously shove these changes down your throat. You have no say, even though you are one of the "small people" that butter their bread! Sellers no longer stand a chance.

This is not first time I've encountered this. I purchased an item March 2020 and I write this review in July 2020 without receiving the item. The seller (weinan2018) avoided giving me a refund and refused to resolve my issue of the item never being sent. The price of the transaction was $90 USD. It is clear that I had succumbed to yet another scam and it will be my last as I refuse to use eBay this day forward, and will make it a point to tell others to boycott eBay should they express consideration of using the site.

DO NOT USE eBay!!! I signed up for an account. About 15 minutes later they suspended my account. I listed NOTHING, sold NOTHING, purchased NOTHING. They claim that there are SEVERAL policy issues with my account and that “This is purely a business decision, as we are not comfortable with your business model and selling practices”. Remember that I listed, sold, and purchased NOTHING. How in the world can there be SEVERAL “severe” issues with my account when I had it for 15 minutes???

Ordered a new open box iPhone from Amazing Wireless. Received a phone with a totally smashed screen. Immediately contacted seller and was told I would get a prepaid return label and a full refund. I returned the phone accordingly and it took two month and multiple emails to get my money back. In the end it was PayPal who refunded the money, not eBay! I left feedback stating my experience, but a few days later ebay removed my feedback. Therefore beware, you cannot rely on ebay’s seller ratings.

eBay uses unscrupulous sellers that do not deliver on their products such as Newparts (or partscontainer) and therefore it is important that buyers avoid using eBay. Use Amazon instead. It is also very difficult to receive a refund on the non-delivered item also.

I sold a $40 Solid State Drive and I paid shipping too. Now these jerks are charging me $5 for a seller fee which is 15% of the total price I sold the item for. It used be 10% now it's 15%. As for buying, there are a bunch of Chinese scammers who sell their items without any accountability and the worst part is I cannot leave negative feedback after 60 days. Ebay does return my money but it takes over 2 months for me receive a proper refund. These scammers also have lots of false advertisements on their items showing one thing but delivering something else. These Chinese sellers have the art of scamming ingrained in their culture. Also the prices for many items are terrible and I would rather buy from the product I want from the vendor's site or use a small business website.

Supplier on eBay shipped wrong part from China. Part is $90, return shipping is $300! eBay will not give a refund and the supplier will not cover the shipping. Never eBay again, never from China again. What a scam.

I purchased 10 bottles of Lysol at an exorbitant price for my cleaning business because I couldn’t find them anywhere. I received 3 out of 10 bottles. Seller will not respond. eBay will not give me a refund for the 7 bottles.

In 24 hrs I got 4 buyers for my art work, offering double, or triple what I ask. I ask for $70 and they offer $300. All 4 buyers had this in common. They sent me fraudulent emails showing that eBay and PayPal received his payment. It had eBay and PayPal logo on it. I complained to eBay and they said they issue warning or suspend accts. They don't do much for the scam they tried. Maybe because I was new to eBay selling they tried to fool me. It's scary that this occurs. I don't feel they took enough actions at all.

Every time you buy on eBay anything that has heavy weight it come to you broken, destroyed and if you want to return must box it again and send back. Almost need to hire someone to do it and seller they know that and send you their junk that way knowing how hard is to return. Also they expect you to pay for shipping of something that was damaged and eBay act as if trying to make you happy but they do not understand when you buy new items should not receive them damaged. It should be called junkyard ebay.

My order was delivered to the wrong address. The seller offered $14.99 refund and a new shipment for which they promised to send me the tracking# and update each step of the way. Four days later there was no tracking, no refund, but a package was delivered from WalMart in someone else's name. How in the world am I supposed to know this was what I ordered from eBay?! When I questioned this (not in the habit of opening items not addressed to me, a felony, by the way), I received no answer, so filed a complaint and stopped payment on my credit card. eBay decided that my order had been delivered and never addressed the refund even though I offered to pay the amount for this item less the promised refund, if I was told why I had received someone else's order from WalMart. There seems to be no recourse, except through my credit card co. And my review stating all this was removed. Guess I'll not be purchasing from eBay again.

Ebay states that the money held by ebay will be transferred to your Pay Pal account after a delivered notice from the post office and a 6 day hold. That point was 6 days ago, I have tried to use the ebay resolution robot but they don't believe in people actually talking to people to resolve issues. In conclusion, don't use Ebay, they are so big that they have no use for all us "small" people.

Ebay has been totally unhelpful with me and an issue I had with a purchase. I have tried in vain to leave feedback regarding the specific purchase. Ebay will not allow negative feedback. Good Bye EBAY.

eBay did not enforce their policy regulations when asked. A customer told me to go ** myself and left me a bad review. eBay would not remove it. They said they reviewed all of the information and could not find any violations. They would not help me.

I found it sad that the first EVER thing I bought from eBay turned out to be a scam from a seller, What happened to customer satisfaction, how do you compete with amazon like that? At least give the customer some kind of incentive to apologize for the horrible first time experience. How can they not figure out that first impressions matter the most? Lol sad.

I bid on stones with various China suppliers and won hundreds over a three to four month period. These companies and EBay say they ship but months pass and no stones. Asking for refunds for so many has gotten me suspended, called an abusive buyer and money back guarantee voided with any additional refund requests rejected.

I have been with EBAY YRS. They change feedback if it doesn't suit them. Get involved in transactions. When not asked. It's dishonest and no business practice. Rang them no time because I don't spend enough I was told.

I gave a negative feedback to an eBay seller from UK, because a damaged item (described as new) was returned and I did not receive any refund, even after 4 weeks. The seller did not respond at all. Some days after I gave a negative feedback this feedback disappeared. Ebay customer support stated that feedbacks will be automatically deleted by the system when shipping is graded with less than 3 stars during the virus crisis. However, this was not the point of my feedback. No items, no money and my negative feedback was deleted. Shady sellers can do what they want! Therefore buying on eBay is not recommended.