eBay Reviews

I've been an eBay seller for over 22 years. Time after time all I hear is that ebay wants buyers to have a "good experience". I've been ripped off by buyers and ebay MANY times. My most recent experience was when I sold an item to a buyer on 3/8. I shipped it on 3/10. It was a PART ONLY for a kitchen appliance for $12.99. I have a no return policy for "buyer remorse" return requests. On the night of 3/10 the buyer filed a return request saying they thought they were buying the whole appliance for $12.99~~a NuWave Convection Oven. The listing VERY clearly listed it as a part & pictured the part. I had the option to deny the return which I did.

I sold a item over a week ago for £70. eBay took £10. I used my last £15 to pay for next day delivery. A week later my account is in minus. I am starving. I cannot get heating or smoke and eBay think it’s okay to say I’ll be paid soon. eBay has the fees. The buyer has the item. But I am now sat for the 3rd day starving! Do not use eBay to sell unless you are rich! I am going to take legal action.

I don't know I felt like the owner of eBay became so successful he just don't care about his business no more. He has some team members in the chat very rude toward either customers or sellers. I sent my information to eBay because of mismatched information. They closed my account even for me to buy. I never bought sold anything on eBay for me to say that I will do something negative or used to do something negative. The customer service that they have are really rude. First of all you cannot even call someone on the phone. Second of all those people are extremely rude . They don't want to escalate the case to hire managers. They act like they are the end hand, nobody above them and they closed my account permanently instead of asking me to send other documents if one of them did not match. What company who wants your money will do such thing. I guess eBay is rich and don't care losing his customers. Hope eBay stay rich forever.

I decided to sell some inheritance items on eBay. Haven't used eBay in 15 years. It used to be easy, but now, it's horrible! I posted my items, got a bid on one of them in 48 hrs. When I entered my profile on recv/dispersing currency it all went fine. Then when I received notice that someone wanted to purchase, eBay site kept telling me that I was lacking banking info. They did the test bank routine (send .10 cents, then withdraw .10 cents) everything worked. Still the error message kept appearing. I decided to call customer service... go grab a cup of coffee or a beer, here is when things go incredibly south!!!

I purchased a digital piano which had "money back guarantee" from both EBAY and Musician's Friend. When the piano arrived it was severely damaged. I complained to EBAY who said to contact the seller. The seller said it could do nothing since the purchase was on ebay. After weeks of phone calls, EBAY sent a return label which was unprintable and provided no help in transporting this huge, heavy item. When I requested more time, EBAY refused. I am out $483.

Ebay only makes money from Sellers. So when sellers rip you off or fraud or lie, Ebay will side with them on every appeal. They DO NOT guarantee anything. They say they do but when you try and collect they side with Seller. And if you think using PayPal helps, it does not. Paypal will side with EBAY on every decision they make, so you have NO RECOURSE. It is a big scam and I would not use unless you are prepared to get ripped off and take the loss. Too bad, it used to be a pretty good place, now they make Craigslist look like a safe place.

What terrible online company! Customer service practically inexistent and if you are finally able to contact them, they are simply rude and unhelpful. NO protection to their customers unless you are a seller. It is simply one of the worse online company. AVOID, AVOID, AVOID. And it is obvious that Ebay can't care less about their customers as they don't even have the courtesy to reply to complaints. Eurk!

if you sell on eBay, go to payments, transactions, view on your sale and look at what they are charging you fees on now. The last item I sold was $400 and it was a large item. Costs over $70 to ship. Total sale was around $520... Paid over $75 in fees. How is it legal to charge me fees on sales tax that is collected for the state????

So for whatever reason I have been doing business with them for over 1 year listing, selling and buying. Recently they restricted all services and removed all the work that I did but they still have no issue taking my money for new items and kept my money from all the sales. I had to request 5 times for them to call me and out of those 5 only 4 either hanged up or kept me on hold until they hanged up. So disrespectful and the last one finally gave me answer's after threatening that the call has been recorded. Save yourself a headache, find other platforms.

I've been a buyer on eBay for years. Started purchasing on ebay again lately and purchased a printer. Time placed Feb 1, 2022 at 7:08 AM. Order number **. Total $453.15 (1 item). Sold by catllc <----blacklist this person! I tried to cancel the order 5 seconds after making it because the shipping would be 2 weeks, but the seller refused. So I waited 2 weeks. Saw no package, look at the tracking info. And it says order has been delivered. USPS: **. But guess what, it was delivered on Feb 2....a day after my order. And at another state HOMESTEAD, FL 33034. My delivery address is LIVINGSTON, NJ 07039. And the package was shipped out on Jan 25th! Before I ever made my purchase!

I have had an account with eBay since the late 90’s. I only use it occasionally to sell items and have not used it for a while now. At the time I listed a recent item for sale I was aware eBay was no longer using PayPal and was handling transactions on their own. What I was not aware of is eBay will hold your funds from the sale for two weeks for each transaction completed until you reach 15 sales. After complaining to eBay management they agreed to release the funds after delivery confirmation has been completed however this still means a minimum of five business days before the funds are released. I find this policy to be highly unfair to any seller that only occasionally uses eBay and will be looking at other means to sell items I no longer want or need! Goodbye eBay!

I been selling on eBay for over 10 years and have a account with 7000+ reviews. We sell our own brand of item and was doing good. For the last few years my ebay sales tanked, at the same time I am doing very good on Amazon selling the same item. Ebay now has a limited listing function like a joke, it rank you down when your item does not sell and limited the item you can sell on ebay... Wtf? Whoever came out with that idea should get fire. My sales become worse and worse due to it. I can't list all of the item I have to sell!

I ordered a pair of supposedly leather pants. The seller said they were in the US, they were in China. I ordered them and they are cheap plastic. The seller said they would accept my return but I had to pay for the shipping. It is eBay policy the seller pays for the shopping if the item is damaged or FAKE. EBay will not back me on this and there is no one to speak to in customer service now. Everything is done electronically. I need help.! EBay is now not a good place to shop. You can not get any help. I contacted them through their site and it was no help.

I used to sell on eBay a long time ago, and had successfully sold many items. I have always had a 100% rating. I decided to start selling some things again, as we recently moved, and there are things that I no longer need or use, but were well taken care of. A few months back, I listed a beautiful ring. A gentleman recently bought it, but because it had been so long ago, I simply forgot about the listing. I was about to get the ring so that I could send it out, but since we had just moved, I wasn't able to find it. I decided to just refund the gentleman's money right away, only to find out that they wouldn't release his payment to me for at least 2 weeks, to give back to him, because I hadn't sold in a while. I had no idea that this would happen. I guess that their new rule is that you have to sell 25 items now, (in close succession) before they release your payment immediately.

Do not buy anything on eBay. They don't offer a money-back guarantee, and the sellers in the USA represent they are US based, and the majority are Chinese companies with a frontman in the US. They use a warehouse and logistics company, and the US taxpayers subsidize the shipping fees. They also do not protect buyers, just sellers. You can't block a seller. There is massive misrepresentation and price collusion by the sellers and eBay. They manipulate search results with preferences towards higher-priced items. There is no pricing consistency, and the same product can have various prices.

I purchased two brand new Firestone tires from an eBay seller, ("Tire508" or "TCI, Inc."). After 3 months and approx. 1000 miles, one of the tires blew out. I took pictures and contacted the seller. I was informed that their warranty doesn't cover what they deemed "not their fault" and that I was past the 30 day return period. I tried to bring it to eBay's attention and NEVER heard back from them. A tire's normal life is 2 - 3 years and the seller or eBay should have honored some form of warranty or refund after only 3 months and 1000 miles.

All open issues are resolved, I have decided to move on and find a different market place that would fit better my business model. I was contacted by team member and understand that they tried to resolve the differences to the best of their abilities.

Sold an item and can't be paid because I will not provide my bank information (since I was a victim of identity theft a few months ago and have all new accounts). eBay won't give me a credit for the amount for future payments. They won't use Paypal or Venmo to give me the money I earned. See ya, ebay.

eBay has several accounts linked to mine for various reasons. I have a business account and my nephew who is a minor was selling on eBay a Pokémon card. It sold, he didn’t ship it, and they restricted my account. Took down over 600 listings. They are linking accounts without making you aware, IP addresses, shared Wi-Fi, whatever but it was no fault of my own. A competitor came to my business trying to partner up and he is now linked to my eBay. He used my Wi-Fi to look at his listings. I do not know. All I know is this is a costly unfair business practice if ever there was one. The competition’s visit to my building was 10 years ago, so how far are they going back, monitoring your IP in what manner using it to hurt you and your business or persons selling or buying on eBay. This should be illegal. Not your fault but they bring you grief.

I bid on an item. The seller cancelled the bid. And I get an account restriction. They would not disclose the reason why and just said it in their best judgement. Ebay should not be able to do this. Ebay would not state a reason.

First of all Ebay does not even deserve a one star rating but that is the lowest option to choose from. My experience with Ebay has been a nightmare to say the least. My account has been suspended/blocked. I have been trying for two days to get answers as to why. I have done the chat and was told I needed to follow the link provided and request a call back. The link did not work, there was no option to have someone call me back. I emailed them only to get an email back stating my account can not be unsuspended because I was found to have unfavorable selling which is a risk to the community. I have NEVER sold anything on Ebay. I have only purchased one time in the past.

Just today I created an eBay account and got immediately suspended after upload my first product made with Printful. What I have done --> 1. Create a printful & eBay account --> 2. Connected my eBay account with my printful account --> 3. Upload my first product --> 4. Got suspended. Then I wrote an email to them and they just say "Your account was restricted because it exhibits a risk to eBay and to its community. We're not comfortable with your selling practices or business model, and we feel they don't help to promote a positive buying and selling environment." Which I dont understand what I did at all and this is what they also wrote "We don't provide specific information on what behaviors we have found to be a risk to our site."

I sold The Witcher book Series for $175 plus buyer paid shipping of $8.86 and my payout was $146.29. That’s a $40 difference they claim are from fees. I will never sell anything on eBay again. They robbed me of $40 and can’t explain where the money went.

Selling camera gear, six items. Personal gear... Sold three items with three more to go. NOT A BUSINESS. Yet here is what eBay promotes... "Do I have to pay federal income tax on my sales? Starting on Jan 1, 2022, IRS regulations require all businesses that process payments, including online marketplaces like eBay, to issue a Form 1099-K for all sellers who receive $600 or more in sales. The new tax reporting requirement may impact your 2022 tax return that you may file in 2023. However, just because you receive a 1099-K doesn’t automatically mean that you’ll owe taxes on the amount reported on your 1099-K.

Have been on eBay for more than 20 years. Ebay is the company no matter how good you are as the seller, they will NEVER protect you as the seller. The ridiculous/unreasonable buyers are always protect by EBAY. If you are the seller, please be awared of this. The sellers' lost - eBay calls that as your cost of doing business EBAY. The seller is always the "LOSER". Not only you get the negative feedback which is false claim, you lose your item/money as well. No matter how clearly you described your items, the buyers always win. That is why we are leaving EBAY slowly everyday.

I've been selling on Ebay for over 20 years, every year it get worse and now I might never use them again just because they are doing so much selfish **. They quit using PayPal, keep increasing their fees and now when you sell an item and get paid from the buyer, Ebay can hold that money up to 2 weeks until they verify it was received by the buyer! So now they can hold all that extra money for up 2 weeks and do they pay you interest, Hell no! They're trying every little thing to make more money off everyone. I guess I will now use other selling sights since they got so greedy.

I've been a customer of eBay for a few years, never had a problem until recently, I was lied to by an eBay representative. Lack of customer care and lied to made it a bad experience. And if they want you to get extended warranty beware.

Shipped two identical items, two days apart from each other. Utilized Ebay shipping services for both. Both successfully delivered. Charged $20 shipping fee on first delivery, weight 12 lbs. Second, identical item, shipped in the USA, same as the other. Charged $60.19 with weight of 53 lbs! I have called eBay three, today fourth times! No resolution. Instead, every time I speak with eBay, I'm told "24-48 hour turnaround time." And, in case you didn't hear it before from them, "We respect your opinion." Really?

Every time I use PayPal in the past year on eBay, I immediately see Venmo charges taken out of my checking account. I report it to the bank, get a new card each time. As soon as I check out on a secure connection on eBay, it happens again. Four debit cards later, I cancelled my eBay account. I never even had Venmo. Account information is not safe on eBay. Never had this issue with Amazon. Was an eBay user for 20 years.

My husband buys and sells on eBay and Mercari. He had a disagreement with fees and the way sellers were being treated in the last few months. After he complained, his account was frozen. The purchases he had already paid for were frozen. He can't get the items, he can't a refund or cancel the order. I'm pretty sure taking someone's money and refusing to give them either a refund or the items is considered theft in every state. $130 stolen.

I sold a chainsaw on eBay, buyer opened a item not as described case & eBay sent me a buyer guaranteed returns notice so I accepted the buyer's request & contacted eBay help customer service & told them that I was unable to sent a return postage label to the buyer. I was told that under the buyer guarantee that the buyer did not need to return the item & I said to the service representative that I am the seller & was told that I would not be out of pocket for the refund to the seller & that refund that was sent to the seller from me would be returned to my account.

I have been an active member of eBay, both selling and buying since 2007 with a 100% positive feedback rate and over 800 transactions. I recently sold an item and to my surprise, eBay is withholding the payment until the item is delivered. Now, I understand there have been changes to the platform including a departure from PayPal but I have to ask. What kind of way is this to treat a customer who has been doing business with them for 14 years? I advocated for eBay on behalf of small businesses and individual sellers, actively opposing paying state tax to any state where you sold an item and this is the thanks we get? At this point, I don't think I'll be doing any business with them, there are plenty of free platforms out there now without the hassles.

Just got suspended without any reason, had good review. Never had a problem. At once they suspended me. Asking them about the reason, they say they can't tell me the reason. And even suspended me from making any new accounts, without any reason!!! Without any warning. Just because they want to. Thanks! Never going back.

I was a seller for over 10 years. One day they changed my password without telling me. I had no access to customer service. When I finally got them, they denied me access to my account and told me that the complaint resolution process would eventually refund all my buyers. I had to report them to the Better Business Bureau to get access to my account and refund customers. After I did that, they labeled me a threat to the community and permanently banned me. They still owe me significant money.

Ebay is the largest bunch of LIARS, AND SCAMMERS on this earth. They have no one that will provide you the same story twice. They have no one that know anything about the company other than how to lie to customers. I "supposedly" sold an Item and never got paid and they did nothing about it. Then they charged me a fee for the item. I was told I was getting a refund by "three people" and it never happened. Stay away from EBAY!!!!

When searching for women’s clothing in EBay, the majority of the items are “unbranded” which are knock offs from China. They use pics from US clothing sites but send you cheaply made, wrongly sized junk. Be VERY careful when buying clothing from EBay, even when the listing says, “US stock”, does not mean it was from a US company.

I’ve been with eBay 20 years buying and selling. They gave kept changing and it’s for the worse absolute worse. They are great for buyers horrible for sellers they have rude customer service reps ever. They don’t have their sellers backs anyone can file a false claim against you and you have no legs to stand on they screw you over. Then forgot about getting customer service it’s outsourced overseas and they absolutely won’t help you. They are rude and have no respect whatsoever. Don’t ever sell on eBay.

Buying is not a problem because they take your money putting a hold on the seller's ability to get paid (sometimes for several weeks) and use it for their (eBay) short term gain. Oh, and try to contact them for help. You may as well talk to your feet! It's a complete joke!

I recently purchased eBay gift card from 711 store with ebay logo on it. The card was fake and eBay is not taking responsibility for it after they received my money. Worse customer service ever and eBay is stealing money from their customer. They are selling product that is fake and shame on eBay to cheat on their customers. People please be aware of eBay gift cards scam. eBay is the worse company I ever experienced. Shame on eBay.

I have been with Ebay for 10 years, but lately Ebay became the worst platform to sell, ever! Holding money from sellers for over 2 weeks and the reason they say it's the "System" is doing it (big lie). When asked to speak with a supervisor they say that, "We have been getting too many calls (I wonder why) so the supervisor may call you within a day!" EBAY please tell us, the sellers, how am I going to keep selling on ** Ebay without my funds being released??? SELLERS BE CAREFUL.

I requested gift cards for my birthday for eBay to purchase tires. Ebay blocked me after using 4 so I can't complete my purchase. Now I have to wait several days and had to pay cash when I have gift cards. Don't waste time with this site as they just don't care.

I'm new to selling. My item was delisted. Ginger from customer service told me it wasn't a problem and typically happens with new sellers. After asking me a few security questions, Ginger said I was good to go. I tried listing my item again and received an email saying my item was listed incorrectly. I am trying to list the item a 3rd time, now being careful not to add any information, other than the standard point and click generic options. I do not like Ebay, accusing me of not having an item to sell, or putting me down, for the wording I use to sell. And Ginger, from customer service did not warn me about how difficult it is to sell on Ebay. I want to sell my item without being put down or talked down to.

When will Consumer Affairs step in and start to regulate or any government agency start to protect buyers? Apparently I may have discovered a new eBay scam. Briefly it seems to work like this; you bid on an item, the seller accepts the offer, confirms, you pay for it, then a short time later you receive an e-mail stating the item is no longer available. Then you wait for a refund. This has happened to me twice in the last week and eBay would never step in to do anything that would affect their profit margin, this company continues a rapid decline.

l had an item listed listed for local pick up only. I had an international guy from Canada reach out to me in regards to purchasing this item on 22 October 2021 while he proceeded to tell me that he would offer me 200 for the item I had listed for 350. Demanded for me to get this out right away. Anyway long story short item was shipped out three or four days later. On November 15, 2021 he received the item claiming the item was damaged. I currently have pictures. A local postal inspector seen the item and knows that the item was in excellent condition when it was shipped out because they helped me package the item as this was my first time ever shipping anything to Canada. I didn't know how everything really worked.

For starters I’m a sort of new seller, so eBay will definitely not side with me when it comes to any issues. I have to wait for 3 days after item is delivered just for me to receive my money etc. Anyways, Shipped an item to a buyer recently (auction) for well under retail of item. I get a message from buyer a couple days after it says it was delivered. That there’s all these crazy damages, and it looks like someone dropped it, big hole in back, frame doesn’t hold screen in place. I ask kindly for more pictures of claims but buyer avoided any requests I had. He sent me 2 pictures of what he wanted me to see, it was hard to even tell if the item he took pictures of was even the one I sent because it was literally zoomed in pictures of a single spot. But anyways ebay then notified me buyer requested a refund. And because I’m a new seller ebay will guarantee buyer gets full refund even if I have proof the claims made are false.

I bought a phone from eBay. When I received it's a nonworking phone. I contacted the seller. No respond. So I contact the customer service. They repond back. She said she don't care. I wasn't getting my money back. Do what you want to do.

I bought a Hott cd player from Ebay to use in my car. I didn't want to use batteries and when I received the cd player there was no usb cable in the pkge. I went to a hardware store and to Microcenter to see if they could help, both said I would need to buy an inverter. The cd player didn't work and I sent it back to the seller: Buys34. The purchase was made via internet on 8/8/21 and I mailed it back by U.S.P.S. on 8/16/21. I never got any other correspondence from ebay. I called their service dept. which is now outsourced and the service manager argued with me, he was rude and nasty, and completely unhelpful, he said there was no record of my purchase etc. I sent numerous emails to ebay about the issue and was ignored.

eBay are disgusting. eBay are disgusting. eBay lie betray steal our money and let buyer scammer go away with all. eBay stole a lot of money from me in the 10 years I was selling on eBay. Even proof of tracking and delivered and signed from buyer... eBay refunded all back. Some buyer from USA stole 6 care bears from me it was delivered and eBay refunded and after eBay said please clear this with the buyer what I did and buyer did not refund me till now any money back. Fraud, scam, lies. Only this is on eBay seller and buyer stay away from this selling page. It destroy your life.

I have been selling on eBay as a business for 17 years with almost 3000 feedback at 100% and above standard seller rating. eBay required verification of identity and banking information for their new "managed payments" (no longer using PayPal). After submitting the information and receiving an email from eBay stating that I had been verified, they suspended my account indefinitely. After numerous attempts to contact them (to find out why I was suspended) they stated that they could not tell me why and refused to talk to me any further. This is so upsetting and disappointing after doing business with them for 17 years. Shame on you eBay for treating your sellers like this!

DO NOT USE Ebay! First of all it is almost impossible to find a phone number that works. I have sold on Ebay for 10 years. I recently sold a item for $580. The fees for selling this item was $127.93. They charge you when you "promote" a item, nowhere does it say they say there is a charge to use this when you "click" on promote. When you finally get someone on the phone all they say is "That is policy". Ebay would rather you cancel your account than lower a too high fee. Sell your item on another site that doesn't gouge you with fees.

If you are a seller and have an issue with a buyer, ebay will back the buyer 100% regardless of the circumstances. I have been trying to resolve a return/ refund dispute with a buyer and every message I have sent to ebay has been ignored. I sent the buyer a return postage label, which they did not use. Still ebay refunded the buyer, closed the case & my appeal. Horrible company!

I purchased computer equipment on April, 2021 from a merchant on eBay.com. The item arrived on May 10, 2021 with water-damaged parts. I contacted the merchant and I received a return label from the merchant within 30 days. I returned the damaged goods to the merchant with tracking and his signature confirmation that he had received however, the merchant decided to keep the money from the purchase and not refund me. EBAY WON'T REFUND ME.

How in the world can eBay let a seller sell a product that is regularly 3.99 for 54.99. That is thievery. People are taking advantage in these hard times and you are letting this happen. Look up 409 Stone and Stainless Steel Cleaner and the prices are disgusting.

I had 4 returns out of 190 sales and ebay said I was below performance. So I was charged a extra 5% fee. It is a total rip off. It was 2.53% of sales. Never do business with eBay. They are punishing sellers over minor infractions percentages to increase their bottom line.

I found that eBay's quality is decreased substantially over the 10 yrs I used it. Seller fees are much higher, now require all bank information. Always take the buyer's side and not the seller. Was recently accused of fraud for their own mistake. Now resolved. Horrible experience.

First and foremost the only reason I'm giving this one star is because the option to give it zero stars was unavailable. I held an eBay account with a 100% positive rating for over 10 years with over 200 transactions. Literally every time I sold something there was a problem of some sort I had to deal with. This last time was the last straw for me. The seller chose to return the item (which was perfectly fine). However, eBay decided not to refund my seller fees which came close to $20. At that point I was already fed up and now they were telling me I would not get a refund on seller fees. eBay is a terrible company that generates revenue by ripping people off (the same people who make up the community that keep eBay in business). Sounds counter productive, and it is. So this is why I am no longer a registered eBay user. I will never under any circumstances use ebay again, ever. And neither should you.

I ordered a wrong product; I told the company and I apologized. They offered me a 20% discount if I would keep the product. I told them I had no use for it, and took it to UPS and returned it within the allotted time. I have the receipt and delivery receipt to where I shipped it back. They said they never received it back and they refuse to refund my money; UPS says otherwise. Again, I have receipts to prove it.

I made a purchase on eBay for a new unopened cell phone. After 4 months, it stopped working. I initially contacted the seller to pay for the cost of repair in which they would not and then proceeded to block me from messaging them. I contacted eBay about this as well as asking them to step in because the phone I received was not new but a refurbished phone. The seller falsely advertised. They were very unhelpful and said because it was past the 30 days their Buyer Protection was not valid. I am writing this review because I find it unbelievable there is no recourse on the seller for falsely advertising their product and because the phone stopped working 4 months later, their Buyer Protection is no longer valid.

Ebay are disgusting. Ebay are disgusting. I was promised in writing that I would be paid on delivery, I then proceeded to sell items based on this information I received IN WRITING to find out my money is being held for 30 days. I only sold the items because I needed the immediate funds. I was then promised in writing that the funds had been manually released (By three team leaders) also verbally, in two calls which I recorded for evidence. The next day a general staff member said "I apologize for the wrong advice my colleague gave you yesterday, we are holding your funds for 30 days." THE BUYER WAS MORE THAN HAPPY, LEFT EXCELLENT FEEDBACK DETAILING ITEM TO BE AS DESCRIBED, PACKAGING EXCELLENT, ETC. There is no issue with the buyer, he is great and we have been in communication about how badly eBay has treated this situation. The buyer is off eBay over this too!

I was told after I sold my item that I would have to prove my identity and my banking account statement, which I uploaded several times before it went through, account manager contacted me by phone to confirm everything looked good, 24 hours later eBay suspended my account indefinitely and told me I violated selling practices that are suspicious and I can't even call them, I've been a customer for years on ebay and I feel it's ridiculous how I can't even get paid until 70 days and all the aggravation This company caused me.

I was a seller on eBay. I listed an item in that eBay required banking information. They needed an account number along with the R&T number. They stated that this was needed in order to get paid. The item sold and the buyer paid eBay. I was unable to ship the item because of its unique shape and size. The buyer asked eBay for a refund. At no time were the buyer's funds transferred to my account. eBay refunded the buyer their funds which eBay claimed were on hold. Then eBay debited my account for the refund. In reviewing the transaction, there were no funds on hold. eBay basically stole hundreds of dollars from me. They force closed my account and refused to talk with me. I am now taking legal action against them.

I’m selling a bunch of stuff for a friend who recently lost her son AND her mother. Selling her mom’s beloved items. I was SHOCKED to find out that eBay is charging fees on SHIPPING, which the seller makes no money on. It’s absolutely disgusting because an item I shipped was large and heavy, so shipping was almost as expensive as the item itself. So on a $29 sale, they took out $7 in fees!! I can’t figure out why people continue selling on eBay considering these totally unfair fees. It’s just creepy.

Buyer asked for the product code to be shipped digitally, and I obliged. 3 months later, they indicated it was not their charge, and even with the messages and proof of delivery, eBay withdrew the money.

Now, I have been using eBay since day one, I've bought thousands of items and also sold thousands of items. Now they have changed the payment method, you are forced to use your bank account as PayPal isn't an option any longer. I added my bank account, verified my account, I sold an item, shipped it within 24 hours, the seller received it, and after they received it I receive an email stating that that my payouts are on hold until further review for 5 days to see if they need further information. The whole point of selling something is to be paid right away after selling the item, or I can understand holding payment until buyer receives item, but this is horrible.

I have had eBay for 12 years and Paypal almost as many. One day I received a notice that Paypal had debited my bank account for an ebay transaction. In eBay I have no invoice to match the transaction. They tell me it was a guest account and that I must get the money back from Paypal. Paypal in turn tells me that since eBay delivered the package I must get the money back from them. eBay in turn tells me that I must approach Paypal. No one tells me what the product was that was delivered to another country. This is far too loose to be trustworthy. I am closing both accounts due to this risk.

They flagged my account and suspended it for no reason, I had not even gotten to actually post an item. Then when I reach out about it, 90% of the agents tell me they can't give me a reason for the suspension or help me and end the conversation. The 10% of the people that can help me are impossible to get in touch with because the other 90% are so useless and cannot do their jobs. The absolute worst customer care I have ever had. I myself work in customer care and am usually the one to give the benefit of the doubt but wow. This is beyond bad service.

Someone in the UK bought my item. I'm in the US. She ordered the wrong color and tried to return the item. Per the e-Bay policies, e-bay rejected her request. Having no recourse through e-bay, she filed a dispute with her bank. She lied to the bank that the item does not match the description because if she just says she didn't read the description, not even the bank would take her case. E-bay refunded her because according to them "the bank ruled against them." They then left the item with her and tried to charge me the money plus a $20 dispute resolution fee. Well I did nothing wrong. There was no defect in my listing. E-bay tried to charge my bank but I called the bank and told them the ACH is not authorized so the bank reversed it.

Seriously, sold a few items and paid for shipping through them. For some reason, they did not remove funds for the shipping charges. Weeks later I receive an email they are going to pull the funds out of my account, which I knew. Question is why not take it off the top and avoid multiple transactions.

** - THAT IS MY CASE NUMBER! But it doesn't matter! Nobody give a damn at Ebay! Shipping company should provide with proof of delivery! But they afraid to ask DHL about it! It was 5 years ago. It's still the same! (and I'm sure it's gonna be in future!) It's still cheap flea market spot! It's time to closed account!

Ebay and its sellers are in it together when it comes to ripping people off and taking the buyer's money. This is not a fake review and I am the review queen on Google. Reviews is what I do. Ebay stole my money. Didn't return my calls and blamed it on a third party of which the third party happens to be EBAY. THIS company is not to be trusted and I recommend and suggest that you do your business elsewhere. This Ebay company is a SCAM! ONE BIG SCAM!

I ordered a product two and a half months ago. It didn't show up on the date it was supposed to so I waited a few more days before contacting eBay (it says it shipped the day after I placed the order) once I heard from eBay they told me to wait a week from the day I sent an email so they could "contact the seller". Well it's been 10 days since and still nothing. I went to look at the user, their name is ShopUp do NOT use and I can't find their profile to leave a review. On top of that, I got a notification saying that the item was either removed or not in stock soooooo....where ya at eBay? Give me my money back.

I buy a lot of stuff from eBay. Their return and refund policies are real. Bad for real clients. I brought a PCM for my truck from one of their vendors on their platform Flagship One Inc. The PCM was no good and I returned it but it's been 4 months. No refund or any interest from eBay to resolve the issue. Shame on eBay for scamming genuine clients.

Do not believe Ebay's 100% moneyback guarantee policy. Purchased A gas tank skid plate for my 2004 Jeep grand Cherokee from worldwide distributors 11611 Lyndon B Johnson FWY Garland tx. Item was not as described. Item is for a completely different jeep model and does not fit a 2004 Jeep grand Cherokee. Ebay is not providing me with return shipping. Made up some ** excuse. I was a good customer. Will not buy on eBay at all.

Purchase 2 pruning shears on the eBay website. Within 5 minutes after placing the order I realize they were not stainless steel. I immediately contacted seller to cancel the order. Also I open up request with ebay to cancel the items. If you request an item to be cancel within an hour of placing a order normally item would be cancel. Neither ebay nor seller contacted me. Overall seller responded to my request through Ebay 7 days later. EBay notified me through ebay messages indicating seller rejected or refuse to refund money back to my account. I have been with ebay as a buyer since 2004 and so many changes has come since and before the pandemic. You can't talk to a real person. Ebay only communicates through their messages and most always favor with the seller.

EBay cares nothing about their clients. I have done business with them for 16 years and today I am finished. I cannot reach anyone in the US at all. Join with me and stop using EBay. They do nothing for us but take our money and time.

I sold a item on 8/29 a Sunday. I went and bought postage that same day, but the drop off box was jammed, so I had to mail it on Monday. On my site it says I have 3 days to mail it. When I got home I put the tracking number on the listing. The estimated delivery date was 9/3. The buyer filed a report against me on that day because he didn’t receive it. It was delivered on 9/4 at 4:45 to his mailbox. eBay then refunded the buyer his money saying I didn’t provide tracking in time, How can that be? Now I’m out the item I sold and the money. I sent a email to The CEO, but of course have got no response. The only option I had was to report them to the Attorney General. I will never do business with Ebay anymore. They won’t provide a customer service number because they know they are crooks. All they care about is getting their 13% even though they do nothing to earn it. Avoid EBAY at all costs.

I ordered a "blouse" from seller gljfc168. The site contains many articles of clothing at low prices....for a good reason. When I placed the order, the price was suddenly higher. I immediately contacted the seller and requested a cancellation but there was no response. The blouse arrived and bore no resemblance to the picture shown. The material was cheap polyester, the size was wrong and the details were a photographer's trick to look like there was exquisite stitching. The actual stitching was a joke. The item was an absolute piece of trash. There is no way that this company can have a 97% satisfaction rate with the trash they sell. The company is run by scammers and should be investigated by eBay. I returned the rag but had to pay customs and a mailing company since I live in Mexico. Why are these fraudulent companies allowed to sell on ebay?

2 years ago, my account was hacked and someone was buying products. It was a nightmare getting it straightened out and I finally was able to close my account. I reopened it a week ago to get a product and within 1 week, my account was hacked again. Beware and be safe on this obviously poorly secured website.

Public service announcement, I wanted everyone to know that do not trust in the buyer protection program by eBay. I purchased $1,158 worth of computer equipment thinking that this buyer protection would protect me in case something goes wrong. It did go wrong, the person was a scammer and eBay did recognize that the seller sent a wrong tracking number and confirmed with USPS that in fact I never got the items and they will not refund my money.

eBay customer service, Order number: **. I am your customer, and it is better to keep your customer side by trusting him/her. The way you closed my issue that fast without refunding me is reflecting that you believe I have received the item, but I am lying that I haven't received it. Very disappointing. It happened to me several times with Amazon that an item wasn't delivered or was delivered with damages. They refunded me right away without all these backs and forth I experienced with you. Then it encouraged me to buy more items from them. This experience showed me how valuable Amazon customer service is and I will NEVER AND EVER buy anything from eBay. I would share this experience with my 3.5k followers as well and you will see how you will lose money because you don’t trust your customers. You stole my money, and I would never forget.

Allows thieves to profit off scams because EBAY is lining their pockets in return. This is common knowledge these days and it amazes that they're allowed to get away with it and profit so heavily from it. My question is when I get my money back from disputing the transaction on my credit card. Does EBAY still avoid getting charged back and keep the percentage they make from the transaction. They should be heavily regulated and penalized for being a major source of thousands of fraudulent transactions.

After being an eBay user for many years, I got off for a few years and just recently came back so I could sell a few items. Not only are the selling fees ridiculously off the chart at 12.5%, but then when you sell something, they hold YOUR money, interest-free of course, for a month!! This is even after the buyer has given positive feedback, they still hold your money for a month. So, essentially, you get to loan a stranger your item for a month, then you get paid, but the only one that benefits from this is eBay, not the buyer or seller. I will be un-listing my remaining items and looking for a new, better, and HONEST, auction site...

eBay - Incompetent Customer Service. Aug 24, 2021. I received a notice that said I was delivered a package on June 22 at two in the afternoon. I was home watching the doorbell camera and nothing came that day. I worked on it and worked on it and could not get any help until I decided to cancel my account. Then someone finally was willing to listen. Turns out the tracking number the seller gave me actually belonged to a package that was delivered somewhere else in Fresno. How they got that number is a curious mystery. Makes you wonder though.

I've been an eBay member for years, in good standing, and my account was suspended due to "suspected fraudulent activity". I was asked to submit my driver's license, which I did several times, but my account is still suspended. I can live without eBay but I made a sale and will not be paid. They'll just keep it. A few days prior to my suspension, I got a slew of emails, all cancelling my bids on items which I paid for and have already received. Customer service was absolutely no help. It's an "all of us VS. little you" attitude, and I got nowhere. I'll stick with Amazon. These people are crooks.

We purchased a gaming computer with our 15 year old's money for him. It never worked. Contacted the seller. They said it was a bad power supply and told me to send it back. Received the item May 4th, contacted them the 28th, was told to send it back June 9th. Told the seller to give me return label, it was 130 bucks to send it back. Seller stopped all communication and closed the return quickly. Contacted Ebay and we were told they were opening an appeal for us and call us back. Never heard from them. We talked to two other eBay agents and it was the same thing until they finally said, "Can’t help you." So I guess it’s ok in this world to send a kid something that don’t work, say it don’t work, take his 500 dollars he earned and get away with it. Shame on EBay for telling us they were going to do something then not follow through. And shame on the seller as well!

I purchased 4 bottles of a specific mouthwash product from a company in Germany, and after waiting over 4 months, only received 3 of the 4 bottles. Ebay closed the case without further inquiry, and I was cheated by the seller. I followed all of eBay's guidelines to pursue getting the product, and Ebay closed the case anyway. I will not be purchasing anything again on this website that does not back the buyers.

I've been an eBay customer for a while, and even worked there for a time. Overall, the experience has been good. I'm only giving it 4 stars though because of the half ** approach to they made to the "loyalty" program (eBay bucks). You earn points for purchases during a three-month period, at which point you get a certificate you have to redeem. You have 30 days to redeem that certificate before it expires, after that the points/bucks are gone forever. They're literally hoping that you forget about it so they don't have to reward their members. It's not like it's a huge amount either, most of the points you'll earn are 1% of the purchase (sometimes they have promotions to earn 5%+). If you remember to redeem them, you have a year to spend them, which is alright.

I'm not a regular eBay account since I travelled to US occasionally. This time round I wish to relogin to my account I created back in 2007 and found the account already locked. There's no other way to retrieve the password other than speaking directly to customer support. After several back and forth questions with Juan (CS), I can't remember my old phone number, so even after everything else are matched, Juan couldn't offer anymore assistant to recover my account citing company policy and suggested me to create a new account. But just less than 4 hours after I created my new account and browse some products to buy, suddenly I got a notification stating that my account is suspended permanently with just a canned response: "Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community". - I just browse some products, what risk??

After making a purchase on eBay, received an email that my package was delivered...which it wasn't! Tried to track it, I was prompted to sign in, username &/or password wasn't accepted & I was suspended, changed my password, then I was blocked. Spent hours & hours going in circles on their "help" site, finally realizing that customer service doesn't exist! Found 8 or 9 phone #'s online, most of them directs you back to their help site, the rest are no longer in service...WHAT?

Hi, I placed an order through eBay that never arrived. For some reason the postal service returned the package to sender. My address is correct so I notified customer service about the issue and they were very sarcastic with me through the message I sent them and then deleting my complaint on their rating system. So now I'm out of the money I spent on the product. Their email address is ** and order number **. I assume this is how the company makes a profit. Company location is Westerville OH 43082.

I've been a member since 2000. I never thought eBay could be so bad. There is no customer service at all. I got ripped off by a scammer buyer, called his cc company and denied the charges and kept my item. Ebay will do nothing, a complete disgrace.

I have been using Ebay since they first come to the internet and they in the last 5 years have gone completely downhill. No customer service and not adhering to their refund policy. Had a package stuck in NJ to London since April 9th and zero support and zero refund.

I was the victim of a scam on ebay. I, however, was suspended from ebay and treated like the criminal. If it were not for the police and Paypal I would have been out of thousands of dollars. To this day, they have never address the issue or removed my suspension. Never use this site.

When I was listing an item on eBay, I did not see any information telling that I would be billed if I retract the product after a bid. (They must be hiding the information very well because I am very good at reading details in general.) According to their policy, they were supposed to cut %10, but they have cut way more than that. This is a fraudulent company. I requested to close my account and it says it will be closed in 60 days!! I looking forward to that day.

TatchiC and ADDNY006 seller- Purchased two Chanel Sweaters- seller stated emphatically that they were authentic. Since it is a fairly moderate size cost- I had them authenticated, they were both counterfeits. Had placed an order with the seller for two more Chanel pieces- a jacket and a t shirt- also counterfeit, also sent for authentication. EBay and Paypal would not submit my cases for refund, it was after the 30 day guarantee. I would not recommend purchasing any Chanel or any luxury items, off of EBay. They have authentic luxury sellers online, like The Real Real, Fashionphile and Poshmark that authenticate everything and have a high success rating with their items.

On Jun 18, 2021 I ordered a Model 660 Vornado Fan ($67.18) from eBay Renleys. When I received the fan, I identified that it was a cheaper model 440. I requested to return the item for a refund and was granted a return shipper by the seller which shows it was received back to the seller Jun 30, 2021. Somehow, eBay's dispute resolution process via Paypal got all screwed up and I do not know how to fix it. Meanwhile, seller now has my money and the returned item and will not refund this item. To me this constitutes fraud.

eBay must only offer the opportunity to leave a review for those who are signed into their program. This needs to change. Many people check out as "guests" because they have found a purchase that they don't want to spend an extra 10 minutes on signing up, then going to their email to verify the address, then back over to finish signing up, only to have the page reset and have to look for the item all over again. eBay needs to fix that. They also need NOT rate the seller in their marketplace called "clickgoodwill" as any top seller. Go to their most recent reviews and they are ALL BAD. "No response" is a common theme and I too got NO response from them. They ask for a mailing address (where the item should be delivered) and a billing.

I ordered something from eBay and right after I got my email about when my package would come, I get another email after that saying my account has been permanently suspended and it can be reinstated again. So they took my money and then banned my account. And that was my first time buying from eBay.

I purchased what was labeled a wireless doorbell from Heavenstores in eBay which turned out to be wired. I returned it. They originally said for over a year they had not received the item. Then they said they would refund the item which they did not. They quoted two different transaction PayPal identifiers. I asked for a snapshot picture of the refund. And then they replied that is their trade secret. The seller Heavenstores is still operating with similar reviews as I have mentioned above.

I listed an item with "Not working for parts, as is, no returns." Buyer claimed he was expecting operational and new item not not working for parts. EBay favored buyer and took money twice off my account without even confirming that item never shipped back. Will be staying away.

I bought an eyeglass repair kit from eBay and the numbers on their website don’t work when you try to contact them. They shouldn’t even call themselves a company. I bought something small to give it a try and this is a bad first experience. It said my package was delivered and I don’t see it anywhere and when I try to sign in as a guest it’s like a loophole no way to contact the seller for a refund or replacement. I called a number that claim to be eBay and they said they would need me to download an app called Any Desk just to get my money back so I said, "Forget you guys and those 6 dollars". I’ll check it up as a loss but don’t buy from eBay unless you want to get scammed.

eBay buyer can return anything as long as they state ”not as described”. I sent proof to eBay that buyer was wrong and dishonest in his rationale for a return. eBay still favored the buyer in dispute. Then eBay reversed their decision and favored me in the dispute. Then eBay reversed the decision again and favored buyer. Buyer then was refunded what he paid for the watch and kept my watch. eBay did not assist me in getting my watch back. I will cancel my eBay membership that I have had for years. I wasn’t aware of these draconian rules of eBay that favors the buyer always. The internet is full of lawsuits and complaints regarding this issue.

Not even a month of being on eBay, eBay has kicked me off for no reason and will not tell me why BUT they are also holding $2200.00 of money I made from selling. They have cut me off from chatting with them and have not responded back to my MANY emails asking when they are going to release my funds. They are most likely come up with some excuse to the reason of why I cannot get my money back and if they will not give me my funds. Stay away from this company if you want to start a business.

I am an Ebay seller and have been for years (even before PayPal). I deal in silver and gold coins. Ebay no longer uses Paypal and handles all transactions themselves. I recently sold a coin on Ebay and Ebay deposited $53. into my account -without a transaction summary which would have stated what the coin actually sold for, fees charged, shipping and taxes.

I had posted a few items. One was posted with a reserve buyer tried to claim it...for less. I canceled and refunded Him marmar 20 not only was he harassing but sent horrible comments to me. Second the Next item sold was not paid in full for it. eBay decided they would deduct for the cancelation and would not return my product....PLEASE AVOID EBAY. VERY ILLEGAL AND SHADY WAYS...

I bid on item, won it, went to pay and seller canceled it (found out thru email she sent me by accident asking about a "PRIVATE OFFER" so she obviously got a better offer AFTER the bidding ended) and to top it off she posts that "I" canceled the order!? I then tried to report her and after HOURS/DAYS lost thru Cust.Svc NIGHTMARE (following their instructions, which just made all worse!), "I" then get a auto email from them threatening that I could be banned from ebay for breach of their policy!??? From now on AMAZON gets ALL MY BUSINESS and I will spread the word if co's/people I know plan to use ebay, I will tell them to try ETSY INSTEAD (at least ETSY is HONEST!).

They have vendors/sellers committing fraud on their site and then protecting them and putting the buyer through ringer. I ordered 12 (24 inch) Pilsner vases on EBay through a vendor called "Craftandparty12" on 6/1/21 for $148.35. Only 6 vases were delivered to me on 6/8/21. I sent a message to the seller advising that and asking if the other 6 vases were coming in a different package (due to size - they were big). I never received a message. I contacted EBay regarding the matter and was advised the seller had 3 business days to reply before they could step in, which was not a problem at the time because I had enough time for this to be resolved before the Father's Day Event had planning.

I ordered a cigarette holder on 6/3/21, on Ebay.com, and the order supposedly shipped on 6/7/21, though there has been no movement on the order since 6/7/21. According to USPS.com, USPS never actually received the order. I was contacted by the store seller on 6/14/21, after repeatedly reaching out to them in order to be refunded for my order of a cigarette holder which never arrived. They claimed that they did not receive my first message, even though it looks as if the message went through just fine on my end, and I have a copy of the message in my messages within Ebay. They also claimed they would issue me a refund, though after checking my account, I don’t see that a refund has been processed.

I recently sold an $800 item on eBay and the fees amounted to 17%! I netted $640 on an $800 sale. I will definitely think twice before selling a high value item on ebay. There has to be a better way and lower cost sites to work with. This is worse than an auction house commission and ebay does essentially nothing.

There are no words... But I'll try to concisely sum up my tale of woe. I sold an item for around $800, but eBay in their infinite, robot-like wisdom decided to refund the buyer for the item after he received the item. They cling to the idea that because I violated one of their precious rules (shipping to an alternate address as requested by the buyer), I am not deserving of consideration in this case and they absolutely refuse to give me my money back. They instead insist that I just send the buyer (a scam artist) an invoice for the amount they took from me and gave to him. Yes, the same buyer who scammed me and is actively ignoring me. eBay: Too Big To Give A **.

Bought something on eBay for the first time. I was just shocked. The delivery of my product was delayed for 8 days, and was damaged during delivery! I applied for a refund, but I was refused without explaining the reasons for the refusal!!! I bought a product on Amazon a thousand times and if something was wrong, I returned it without any problems in one day! Never Buy on Ebay!!! I can't believe people can cheat like that now!!! This is my worst online shopping experience!

I sold 5 items in one package to a buyer in France. Package was shipped from the U.S. with tracking info provided. The package did take longer to arrive than anticipated but with the state of the world this should not be surprising. However eBay issued a refund to the buyer. A few days later the package arrived. I presented eBay with the proof and they refused to get the money back owed to me. Total scam. I will not sell on eBay again and only buy if there is absolutely no other option. ** service take your business elsewhere!

Not only did they send me the wrong cell phone I ordered it was dirty unsanitary during covid. My hod and refused a refund. First and LAST experience low down dirty scammed and PayPal involved too...didn't know till got confirmation purchase. SMDH.

I have been on eBay since 1999. I believe that was only a couple of years into their existence. It wasn't perfect but it was generally user friendly. In the last 2 years all of that has changed. Different culture altogether - no service, lack of communication prior to systemic changes, dishonesty in consumer relations. Latest: A "reference number" on an online issue sent to higher levels for resolution, two days later, turns out to be the conversation ID for the phone call! I suppose that it gets the seller off of the line without actually addressing, nor caring to address, the issue but why bother to have a helpline? Many issues, many calls and NONE have resulted in any action. Dismissive of the people that make the system work - sellers and buyers - corporate America, isn't it great? I have made my last purchase on ebay and selling will also be in the rearview mirror. There are other better platforms.

eBay is the absolute worst place to buy anything. Their customer service is horrible especially their customer service John E. What a crybaby, little sissy girl. eBay is allowing foreign sellers to rip off sellers in our country. They offer ways for sellers to complain about buyers but you cannot complain about a seller if you are a buyer. Makes a lot of sense to me idiots. Screw you eBay, I've been seeing people that were banned from your website permanently and here I can't even get you to close my account without waiting 60 days kiss my ** eBay. Why don't you permanently close my account? You scared?

I have had an eBay account since a few days after my 18th birthday in 2006. I have sold only a few items with the last of them being over a year ago. I have bought many items over the years. I have never had any problems or done anything other than browse and occasionally make a purchase. Today, after a couple months since my last purchase, I log in and find my account has been permanently suspended as it "poses a risk to our community". The did not tell me why, I opened a chat to ask what happened and they said "We will not be able to provide to the specific reason why suspend your account indefinitely." So I do not know if my account was hacked or not or what on earth browsing cotton fabrics, dresses, and clothing patterns could have done to pose a risk to the community. Please do not do business with this company.

I have bought and sold on eBay for 20 years. They have now came up with a new way for us to get paid when we sell something. It used to be that I was paid instantly. Now eBay holds my money and then sends to my checking account at some point. I never had my checking acct attached to ebay in the past. They can now debit my personal checking account at will under this new system. The last item I sold was paid for by the buyer and ebay says I'll actually get the money in 48 to 72 hours. I contacted their customer service and they basically don't care. Once I get paid I will end my 20 year relationship with ebay. They have forgotten about customer service. I believe in a couple of years they will realize, too late, that they are not the only place to buy and sell.

Recently had an experience with an order with eBay which I want to share so buyers aware of before scammed. Purchased the item on 4/21/21. Expected delivery date was 4/27/21, emailed the seller on 4/29/21 as did not receive the item, no response. I opened a case on May 3rd. My case was closed stating item was delivered on May 3rd. They do not want to give me proof of delivery. Ebay is telling me to work with the seller, I sent 2 email no response. They also telling me to check seller review before purchasing an item, like eBay is the only place where I can shop. They provided a tracking after the item was delivered? Not sure how that even possible. Also Item supposed to be shipped from California, instead shows it was picked picked up from Oregon? From Oregon to my local post office? No other transit? Nothing made scene but eBay stated the item was delivered to a valid US address, I do not know what is that even mean.

Over the past two years, half of our family's purchases on Ebay have either been products the sale of which Ebay itself canceled due to a fraud alert on the seller's account, or they have never arrived, or they have differed significantly from what was advertised. When we've tried to work with sellers whose deliveries were very late, Ebay refused to help us if the late delivery date was outside Ebay's page-advertised delivery deadline. Even if we never got the purchased item. Lesson learned: open a claim if an item doesn't arrive within a few days after the delivery date.

I had been a loyal customer and buyer on eBay for the past 13-14 years (from 2007-2008 to 2021). I had purchased tens of thousands of goods/products on their website during this time period. However, I recently found out how little they valued my business and how little they respect buyers. I had ordered some trading cards/stickers from a seller in early March. For some reason, the USPS seized the package before delivery and indicated insufficient address. I provided the correct address (same one I've used for several years). The seller immediately sent me a harassing message and cursed at me with zero provocation. I later on provided seller feedback that he harassed and cursed at me. The seller then provided buyer feedback calling me derogatory names as saying something else I can't repeat here.

DO NOT BUY FROM DODOTOMORROW on Ebay WHICH IS CAMPARK wildlife trail cameras. THERE IS NO WARRANTY. LIARS. 2 of 4 cameras broke within 2 months. 1 camera was broken on arrival. THERE IS NO WARRANTY AS ADVERTISED. No customer service. They respond always in a resolution language. They say they will send new ones and delay for 180 days with helpful words and then ignore you. Lost my opportunity for my money back because of the helpful and misleading language they use. Decoy for 180 days. I have written negative reviews but none of the Negative reviews get recorded ON EBAY. They delete. LIARS. DO NOT BUY. I am in the 12 month warranty time period with no ability to get resolution or money back. Currently Campark took my money and ignores me. I want my money back.

Ebay is forcing its sellers to drop Paypal. When they do your account is temporarily restricted. To unrestricted you have to provide ID (fair enough) but they also want a utility bill or bank statement. **! When they restrict, all of your auctions are dumped...wasting your time and the bidders' time.

Account was suspended reasons are VAGUE! Can't contact anyone at ebay to find out WHY! So I can try to find out why so I can try to rectify the issue. At this point it can be anything! All the GOD sellers have to do is say anything to get you SUSPENDED! I HAVE BEEN A BUYER SINCE 2012 And I don't recall any problems except the Chinese sellers trying to tell you how to review their JUNK so they can have a 100% rating! That is the last then I was suspended! Seems like Ebay is now Chinese and SCREW the American buyer. Regards.

I used to think that eBay was a good site to purchase merchandise from. But the last order I placed had 4 fraudulent sellers, and never received the merchandise. eBay gave me a refund, but in my opinion, if I wanted a refund, I wouldn't have ordered it in the first place. I really don't think that eBay does enough to search for fraudulent sellers. I mean, I had 4 t-shirts I ordered, and all 4 items I ordered, eBay told me that they shut down the sellers because of account issues. I'm extremely disappointed with eBay. I gave them one more chance, and ordered some merchandise from them, but if just one of the items doesn't get delivered because of a scam seller, I'm deleting my account, uninstalling the app, and I'll never order from them again. I ordered a few t-shirts this time. My guess is something won't show up, we'll see.

I have been both a seller and a buyer. As a seller eBay blocked my account due to feedback from buyers of shipping charges malpractices with no bad review from buyers but strictly an ebay decision while still maintaining 100% positive feedback. I refuse to supply ebay with the documentations they requested simply because of their prejudice practices with their thousands of unverified sellers yet with my 100% satisfied customer base I am at fault? What a load of crap! In addition, their charges over shipping makes no sense if the shipping cost exceeds the item selling price.

I have been a top rated seller on eBay for about 15 years. This rating is measure in a number of different ways. Timely delivery is one of them. They have made a tremendous mistake in rating the sellers on extremely poor delivery record of the USPS in the past year during the global pandemic. If the seller ships to the post office in an approved amount of time, he/she is punished statistically and financially by the very poor performance and slow delivery of the USPS. Rating the seller from these very poor metrics from the past yearly performance of the USPS is wrong any way you look at it. The eBay software only allows them to go back 90 days and correct errors, even though the USPS poor delivery issues have grown for the past year. I have been an engineer for 52 years and never seen a more distorted/incorrect and fraudulent measurement of anything!

I have been a seller on eBay since 01/2021. Due to the pandemic I had to start my own company. I used my savings to buy supplies to start making my own products. All payouts coming fine then all of a sudden restricted my account for no reason, and all payouts on hold. I have 124 orders to ship and cannot buy supplies to make the orders. I was doing great. Ebay saw that and cut my account to make sure larger suppliers with same products could sell more.

Ebay refunded one of our buyers without having our item returned, leaving us without the item or payment. We understand the occasional need for refunds, but not without a return. We have largely had a great experience selling with eBay, but this is a dangerous precedent that has been set.

I have been on the site for many years. I have an excellent record with five stars on everything. If you report a buyer for cheating the bid system they take the seller's comments to heart before the buyer. Which is strange in itself. I have had many bid retractions in my life. When the same buyer has two bid retractions at the same time that brings up red flags I would hope. YET THEY (EBAY) would not let me buy anything after reporting this. BEWARE OF EBAY. IN MY OPINION THEY FAVOR THE SELLER OVER THE BUYER!!..

I just experienced eBay will conceal/remove a seller’s feedback you post as a buyer. They don’t follow their own policies about review management and will remove negative reviews posted by the buyer. I have proof and also have documented proof this seller cheated me out of my shipping that was supposed to be a free return. I only wanted an exchange at first but after the nasty behavior of the seller, it turned to a full return of the single product to exchange then shipped back the accessories.

3/3/21: Ordered clothing items. Approx 3/11/21: Rec’d order; didn’t fit. 3/16/21: Started return; told to wait 4 days for return label from seller. 3/22/21: Rec’d no label; called again; told eBay was sending email with return label; email came, no label; called again, rec’d another email with non-working link to label; called again, told to wait 48 hours for link to work. 03/24/21: Link didn’t work, called again, told to wait 5 days for return label from seller; told not to worry about 30-day return for full refund policy!!! Will this ever be resolved? Purchase not worth the time spent on the phone and the frustration of trying to return. eBay lacks customer service and needs to stop training agents to overuse customer’s first name!!! This familiarity does not make up for the lack of true service and is offensive!

Take warning!! Do NOT buy from EBay. If your item gets lost, they will NOT refund your money. They will fraudulently take it and keep it! I have tried to find out what happened to my item from the seller and they keep referring me to EBay and EBay refuses to pay me back the money.

eBay is now the nesting place for fraudulent transaction and fake companies here in the USA & especially abroad. They don't have support or services for customers. Zero Customer Service. For 4 months I have been claiming a refund for $83.77 BUT to no avail. And eBay cannot intervene whatsoever.

Even though eBay states that they accept PayPal.. It is not so.. I have been with ebay for 20+ years. Recently they have broken up with paypal and they are acting like spiteful spouse. Recently, a buyer purchased an item and paid to my paypal account. Ebay did not release the payment to my paypal. Insisting that I update my bank account. I am unwilling to give my bank account number to ebay. Now, they are holding the money hostage. I am cancelling my ebay account. Since it is an inexpensive item, I am mailing the item to the buyer. And, i have no way of getting the money. BUYER/SELLER beware -- DO NOT BUY or SELL on ebay, unless you are WILLING to give your bank account to ebay.

I sold an item on Ebay for $77. I received the fee list from Ebay and noticed an extra fee (among the many) for international buyer. I state clearly in my text that I will not send items internationally because of Ebay's fees. They charge a fee for being international and to convert cash. I shipped the item to Florida and they considered it international. I did not know Florida wasn't part of the US anymore, but if Ebay says it is so, then it must be true. I guess I must have missed that news story. Anyway, I contacted them and they informed me that even though it was sent to a US address the buyer's address was not in the US and they charged a fee of !.65% of the item cost. How am I supposed to know where the buyer actually lives. They should tell you so I can cancel the transaction.

DVD has scratches on it and was suppose to be a two DVD set. Not 1 DVD. Seller go peachy lied just to make a sale. Cost me money to send back just to get money back. Not worth it. User's recommendation: dont buy on eBay anymore.

When you sell something on Ebay they charge you 3%, then they send you an invoice in addition to 10%, that is, they are keeping 13%, plus they charge taxes and shipping costs. This is an abuse. I do not recommend using Ebay to anyone.

So eBay notifies me that my seldom used account will expire if I don’t login within 30 days. Within 24 hrs (!) I login with my EXACT credentials which I have securely maintained in a offline Word doc. Three times the precise ID/PW is refused at eBay login screen and a pop-up on the third informs me to talk with Customer Service. No thank you. I also attempted login with the only other eBay account my family ever used — same result. Ixnay on the run-a-round eBay. If you have terminated old accounts, then just say so; don’t send us through make-work hoops! In the past, I would always update my account foreseeing that I may use your service in the future. Now, I think, not so much. Goodbye.

I am so done with selling on eBay. I do not sell junk in my store. If there is a flaw I mention it and take pictures to show what the customer is buying!! eBay sides with the buyer every time no matter what it is. They gave me the Top Seller Rating because of My fast shipping and the service I give but that does not matter when it comes time to defend me from scammers and people who just want to see the item for real but really didn't want the item to start with and want to return it. This cost the Seller money and time and with all the fees eBay charges the only one getting rich is eBay. Shipping is another joke. USPS is continually Overcharging, losing or much worse breaking items all the time and it is almost impossible to file a claim with them? It is always your fault that they treat your packages like dirt. I am so done with this entire deal.

I purchased a ROLEX watch assuming that this was a genuine ROLEX. Very quickly came out this watch was a very bad zero value replica. On top of $1,060 I paid additional money for a professional statement/certification that this is a FAKE watch. Sent all written proofs to eBay and waiting for their decision about my money. I am an eBay member since 1996. It's a disaster to deal with them nowadays. There is no such thing like Customer Support. If you are lucky that you got someone to talk to, they will not help you anyway. The guy I spoke to told me I am going to receive my money back, that I am protected, all this is baloney. It's been a week and I don't have my money and the thief seller is keeping my money. eBay sucks!!

I wish I could give eBay zero stars, I tried selling a number of items and was target by scammers and when I reached out to eBay they were no help but were more than happy to charge me fees upon fees for listing items that only seemed to attract scammers. Selling on this site is begging to get scammed and screwed while eBay happily takes your money and holds your data hostage until you pay them.

Sellers service, no customers service. You will never see your items or your money back. Seller have just to repeat that it has been delivered, you, as customer, you have to go the extra miles, and prove with picture and screenshot.. And even then Ebay will always put seller first. Sellers are more protected than customers. Obviously impossible to talk to someone, no phone number since Covid, chat only if they don't cut you off. Better to pay a little more for a service to be honest...

It does not matter if your seller refuses to communicate with you about extremely late or undelivered products. If you are out of the “30 day notification” policy, you're out of luck. Never mind COVID related mail issues and problems with the USPS itself in December of 2020. Many socially minded companies are making appropriate accommodations to allow the consumer more time to receive and return merchandise given the lateness of such products in light of what’s happening.

*AVOID SELLING ON EBAY AT ALL COSTS!* I laugh every time they say customer service. Customer disservice is reality. They don't care at all about you. They leave their sellers high and dry. Their buyer protection basically means seller screwing. Your buyer can return and get a full refund. Sadly, there are many people who take advantage of this. And what do you get if you call for help? Absolutely nothing. I have been told I did everything correctly. Everything according to eBay's own policies. There is nothing that they would have changed but I still was ruled against. Their new selling policies force you to have a bank account for the profits to go into but will not allow you to have your shipping costs or any other amount deducted from that same account. Per their policies you're not allowed to have costs deducted from the same account your profits go into.

THIS JUST HAPPEN TO ME! EBAY ALWAYS FAVORS THE BUYERS! On Jan 19, 2021 I sold a Epson Artisan 1430 Inkjet Printer Brand New but AS IS because it wasn't turning on eBay for $194.67. The original price was $649. But It wasn't turning on so I thought to sell it AS IS broken, for PARTS only. No returns, no refunds and no exchanges. Jan. 22: The buyer requested a return. Going back and forth with the buyer I offer him a partial refund. HE DECLINED. Then I told him to ship it back, but he needs to pay for shipping. HE DECLINED. Then the Buyer made up some **bleep** false claims and escalated the claim with ebay. EBAY favored the buyer and I am forced to take it back including paid shipping.

Ebay application won't allow for the customer to delete an old addresses, regardless if a new address is reported and currently in use, out of the blue old address come up, causing my item being mailed to wrong place, you lose your item, there is no support at all. Purchases are not guaranteed, be aware.

I was forced with not choice to move over to eBay managed payouts though eBay. They told me if I did not move from PayPal to their own system that I would no longer be able to list on eBay so this was completely forced. Then they said I would actually save money because I would not be paying the PayPal fee. I always received my money instantly when dealing with PayPal. Now recently on my first sold item through their system it was 4 days before it went into my bank. That was a 49.00 sale. But hold up I made a 1095.00 and they not only changed to payout date from 4 days to 5 days but they also changed the payout date to last minute. And here is the real kicker. I tried to call them at 12:30 knowing that their open times are from where till 5pm and then spit back a notice from their department saying by the time we can call you back it will be too late to call you.

I had an item listed and eBay emailed me with an offer that I accepted. Then I was contacted by the buyer who also wanted a gift card shipped with e item. Long story they cashed the gift card before ever paying anything. eBay said sorry but it was my fault even though they are the ones to bring the buyer to me. Then even though the buyer wanted an eBay gift card that was used right away they had no way to track it. eBay got me twice today.

I sold a pair of shoes on eBay for over $200, the shoes were shipped to Authenticity Guarantee then to the buyer. The buyer had an issue with the product so it was supposed to be returned to me. eBay charged my account for the shoes, however, I still haven't received the shoes back. This was mid December and now it is January 20th. eBay also charged my account for $124 without any explanation.

eBay are allowing fraud and scammers on the website to work unchecked. It is too much trouble for them to act with regard to illegal activity and as such fraudsters are working on eBay freely to the detriment of ordinary people who just want to buy and sell with no intent to defraud.

I've been a member since 2005 - eBay used to be a great place to buy and sell but it's gone downhill over the years. They don't value or respect their sellers. Cutting out PayPal is the last straw for me as a seller (I'm not waiting a week to get paid and will start selling/buying elsewhere) And from a buying point of view - I have been finding better deals at the competition.

I purchased epoxy resin from a seller on ebay. Before I made the purchase I checked to make sure the seller was located in the usa. Seller info indicated location as USA and item shipping from Atlanta GA. Received tracking info and discovered item being shipped from CHINA. Contacted Ebay to file a complaint and also sent email to seller. Sent a 2nd email to seller and seller is not returning emails and seller has removed all items from Ebay.

I have been buying and selling with eBay for 25 years. They are now touting that they verify all of their designer items. I bought two David Yurman pieces and before I could return them, ebay shut down the sellers. Ebay told me to go out to a jewelry store and pay to verify the items were not authentic, (during the pandemic) and then said that then they probably would not refund them after that anyway. Hey, they obviously shut the sellers down for selling junk! As a seller, I was forced to give a full refund even though the buyer refused to take a picture of the problem. She got to keep the item. I was out $35/nice antique cup and saucer.

It is no longer safe to buy from Ebay. I bought a 5xl hoodie advertised to be equivalent to an American 3xl (which should be big on me) and it barely fits my 3 year old niece. Setting up the return I clicked "does not fit" but apparently that falls under "buyers remorse" and thus no full refund. They say I should have went to the second "more options" screen and clicked "item not as described" but since I didn't, it can not be changed so I just forfeit my money and am SOL. Horrible. :(

I purchased an item for $500 from a merchant and paid via PayPal. The merchant claimed the payment didn't go through and requested the money via Zelle (yes I'm dumb but was desperate for the item). I contacted eBay and they told me to resolve through the merchant. The merchant was unresponsive and ebay left the case open but would not assist. The website kept sending me to the merchant, who did not receive my messages because ebay suspended their account. So how was I supposed to resolve this? Then ebay closed the dispute without contacting me first. They will not honor their money back guarantee through PayPal. Do not purchase through ebay.

I have been a loyal customer of EBay for over 10 years. Back on 01/03/2021 I placed an order for three items with 3 different merchants. Two or so hours after I placed the order, I received a disturbing email from Ebay stating that one of the merchants was fraudulent and that the merchant was being removed from Ebay and that I would be receiving a refund. Based on that information I canceled the order from the other merchants and received a refund right away. However on the fraudulent merchant that was removed from Ebay I never received the refund.

EBay does nothing to protect its sellers. I have been a casual seller on EBay for a few years, and in the last two months I have lost $130 to EBay’s shady practices. I am not a business or anything, so I have no "budget" for things to go wrong. This last November, I decided to sell a few items to make a little money before Christmas - what a mistake! Out of five listings I posted, I have had serious issues with three of them. The first listing was delayed in the 2020 Dec postal mess - and I was harassed by the buyer who accused me of being "fishy" because the package was delayed. They opened an item not sent request and got their money back. The item arrived a couple weeks later - but the request was closed and EBay would do nothing about it. So lost my item and money for postage ($15). My second listing was just deleted after I made the sale - no explanation, it is just gone. I never received a message from EBay explaining what happened.

I listed items for sale on eBay following all the rules. I sold a luxury watch and they held the funds twice. They have not released the funds and are using this against me. I also sold other items on eBay and the company is not paying me for these items sold. They tell me to validate my bank information. I did this five times in a order for a period of 3-4 days. I called the department and they assured me this would be fixed. It has not been fixed. The company is scamming consumers. They should be investigated by the FBI and shut down immediately. I am considering suing eBay.

After years of selling on Ebay, I have removed all of my listings permanently. They have gotten so greedy with all of their fees. The straw that broke the camels back was my last sale on November 26th. It was shipped first class. unfortunately, the tracking never showed up and my customer never received the item. He had every right to open a case. His money was refunded from my Paypal account. Now, where is this fair when the USPS has not been able to scans millions of packages and cannot locate some of them. Ebay's answer was if it should show up they gave me instructions on how to invoice the customer. That's it- done with them. Poshmark, Mercari and Etsy have their act together.

I am cancelling my eBay membership after many years. I bought rare books from an international seller, who in response to multiple pre-purchase queries assured me that they were in "excellent" condition. Book condition standards are objective - they are not up to the seller's personal opinion. On arrival, the books were in poor condition - smoke and water damaged. I initiated a return, and at the seller's request spent more than a month trying to find the lowest cost return shipment service.

I have been selling tools on eBay since the year 2000. Almost 2900 transactions and all good feedback. Just lately I had 2 transactions go bad, gave refunds, took care of my customers and now Ebay says am below standards. They put me on limited listings. Called customer service and no help, no care and no loyalty for being a good seller all those years. All have stuck up attitudes. Very sad. I already have 3 friends that have quit selling on Ebay for similar reasons. I may have to quit also. Facebook market place is the new sale place now and no fees.

UPS had delays in delivering items over the Christmas holiday, so EBAY refunded my customers full $ amount, however still charged me for the selling fees?! Basically FRAUD. Contacted them 3 times, and they DO NOT make it easy. Every time they chit chat with you but do nothing about the issue - even though they say they will lol. Pathetic customer service. I will not longer sell on EBAY because they rip off sellers. I'm sure once the item is delivered in January, they will NOT refund me the money they gave back to the customer unless I hound them for it. I will be buying and selling on Amazon from now on, I hope EBAY keeps losing business to Amazon, at least they offer decent customer service.

eBay put a lock on 7 of my gift cards 2 weeks before Christmas. When I went to use them I realized something was wrong and had to call to find out what. I have since called customer service 11 times and cards are still locked. I have been sent 7 emails from customer service and the gift card department all with the exact same mm link that does not work for me. I have used different browsers, different computers and incognito browsers all have the same effect. Ebay continues to blow me off and just keep sending me the same email so I just have to call back when it again does not work. I have attempted to get in touch with gift card department themselves but apparently your not able to contact them. Christmas is now over and I still have 200+ dollars tied up in locked gift cards. It's terrible customer service.

I purchased a Apple Pencil for $95.36, and the seller claims they sent the product. I never received the product. I opened a case, and eBay states the tracking says I received it, and closed my case.

eBay had listed with one of their Sellers a "Authentic CHANEL" earrings for Sale. I bought these for a total of $1425.00 on April 11, 2020 thinking that if they were at a company as large as eBay that they surely backed what they sold on their website! I didn't think twice about this. At least until I went to sell a pair of them. When this one pair went to another party for authentication they came back as a FAKE!!!! I was mortified! By this time it was already 8 months later in December and we needed the extra money due to Covid-19. So, now they are being shipped back to me and I have three pair of Fake CHANEL earrings and out of $1425.00 and nearly broke! I have written to eBay and so far NO response. I don't expect one after what I've heard either.

Cost me $364.63. Sell on eBay. Sold for$479.98. Shipped. eBay charged tax. Total of$509.98. eBay keeps tax. Charged me $63.28. Waits 5 days. Sends me $416.70-$32.13 shipping=$384.57. My profit $19.94. eBay profit $93.28.

Ebay is the worst seller platform among Amazon, Walmart, and others. A buyer recently committed swap fraud and eBay just issued full refund from our account. eBay denied our appeal even when we presented a police report and all the fulfillment images. eBay is a classic example of wanting all your money but taking no risk or responsibility. I can see eBay becomes the target of a class action lawsuit.

Ordered a Light pad for $16.13 with taxes. Total came up to $17.50 and seller reneged on the sale but only refunded me the $16.13. I contacted Paypal who informed me eBay would have to refund me the taxes but cannot find out how to do that.

I thought I’d try buying from eBay again. So bought my granddaughter a baby alive outfit. I kept watching for it. After a few days I looked it up and it said delivered. I NEVER got it! Seller refuses to refund or even send another one. I opened a case. And eBay closed it without asking me questions! I read they guarantee! But they don’t. And I’m not buying from them again. Seller was rude and didn’t care that gift was for my granddaughters Xmas gift.

A buyer lied and put negative rating on my page. Buyer even threatened to commit fraud to get their money back. Everything is documented. Would put zero stars but not available. I messaged eBay about this and they can tell me... Long story short is that this is a learning lesson. Seek other methods to sell your stuff. I have been with eBay for a long time and this is what they tell me. This is BS!

I bought a guitar on eBay, and they said it was delivered and I signed for it. I never Received the Guitar and reached out to the seller, eBay, and FedEx. The Chinese seller said, "You signed for it and have a nice day." I contacted eBay because of their guarantee and they said, "The seller said you have it already so we can't do anything." FedEx said they can't find the package so I asked eBay about their guarantee, and they called me a liar saying I signed for it. So now I got robbed by EBay for 359.00, and was called a liar by them.. I never Received the Guitar which was a gift for my nephew, and I'm out of work because of this Pandemic stuff unfortunately. Shame on EBay for lying about having a guarantee. Buyer Beware of EBay. There's No Guarantee.

The short version is that I logged into eBAY, UPDATED MY MAILING ADDRESS, purchased an item, and they told me they would send it to an old address they had populated from elsewhere. I immediately informed them, and eBay said, "We don't care, tell the seller." Their contact info for the seller was inaccurate, so I had to hunt them down. I found the seller and contacted them, and they said, "We don't care, we're going to mail it to this old address eBay supplied." I contacted the post office, but they said the shipper had not made available any means to intercept or redirect the package, even if I paid extra.

I had an account for just a few months. The fees were very lofty and the customer service was VERY, VERY POOR. The lady was a supervisor and put me on hold and never returned, when I attempted to close my account. I owe no fees or have not had a sale for awhile and every time I attempt to close my account it says I have to wait 30 days. Please do not use the company for a business or personal sales account. I have had both and would recommend either.

Final value fee on tax give me a break and fee on international shipping. They take and take. So greedy. They sell no product. They are nothing without sellers. Please someone make a site so we do not have to use them. I hate eBay.

eBay's break with PayPal leaves sellers unable to access our money for days. Ebay no longer cares for its sellers. Find another site to sell on if you rely on your money as income. Your money from a sale will sit in eBay's account getting interest for eBay. They have gotten greedy.

This review is about selling on eBay- be careful, I have been a small seller for 10 years, a few items a year, but eBays newer policies make it impossible to continue. A buyer can return any item for any reason and the seller is stuck return shipping even on auctions clearly stated as no returns. I sold factory sealed new-in-box beats and the buyer opened them, changed their mind, and eBay gave them a full refund, charged me return shipping and on top of this, their affiliate PayPal charged me $20 for having a negative PayPal balance while waiting for ebay to "resolve" the issue. Very dishonest, debating whether a formal complaint with the better business bureau is worth my time. I will be closing my eBay and PayPal accounts.

I last used Ebay to sell items in 2007. I decided to start an account using my company email and spent a day listing items to sell. I signed in tonight and was immediately suspended and the email stated permanently without cause or explanation. They are obviously biased and swayed by someone and possibly political. DO NOT SUPPORT THEM if you value your freedoms. No other rational I can think of to act like this. BIASED and TARGETING INDIVIDUALs for no rational cause. DO NOT USE EBAY! LIKELY RACIST.

After making an order, they cancelled my account permanently. No explanation was given, and I was not able to track my purchase, or get additional information. Customer service said they could give me no information, nor tell me anything about my order. The only thing they said was that if I do not receive the item, to call my credit card company. They are totally untrustworthy. Never will try using them again. It is clear why Amazon is taking their business.

I ordered something from eBay and my purchase never arrived. I contacted them and they told me it was over the 30 day return. I cannot return something I have not received. The seller took the three purchases out of my purchases. EBay says that it cannot be done.. Obviously it can. this isn't the first time I have had something just disappear out of my purchases things out of my cart and this is not the first time.

Paid for two items. Never received of the same product. They stated that it was delivered. They said they had confirmation from the shipping department that it was delivered. However I never got the shipping information of the company and they stated that they were told it was delivered but the only person that delivers sets of my house is FedEx. USPS and Amazon mainly. I am a disabled woman which my mailman knows to bring my mail to my door and I have a canine dogs. I will be working so let me know if someone was outside. Even if they came and parked in Front of my house my dogs were in for me.

EBAY doesn't care if you are satisfied about selling or buying on their site. All they care about is how much they make. You bid on items and sometimes they just are gone. No explanation from EBAY, no way to find out anything. EBAY should be investigated for fraud. Despite practicing.

I sold a item on eBay that I disputed the return. To no avail, I was never allowed to speak to anyone directly. Only a response on my eBay messages was sent, which I could not even respond too. I even wrote a email to the CEO, and got no response. Sent a email to Chief of customer relations got no response. Then after I contacting the CEO with another email thinking I would be able to speak to someone directly. I get random charge to my invoice for this month saying “a shipping cost” was not charged to my account due, computer malfunction. No proof just a email. This happened they said in August and they tell me now. Seems too convenient and suspicious in my opinion!!! I wanted sellers know that the customer relations of eBay are by far the worst I have dealt with in a very long. Sellers beware.

They do everything they can to protect dishonest sellers. Their money-back guarantee is not worth crap. Time eBay goes the way of the dodo. There is a new class-action suit starting up against eBay, please join it if you have an issue with them.

The handcuffs placed on the poor underpaid Philippine customer service folks at eBay are unfair. The company boasts customer support but then doesn't give the tools to their CS staff. They get stuck on semantics. The idea that they have nothing better to tell a customer than to say "it's the seller's agreement" is nonsense. What's the point of buying through eBay if they're not the ultimate guarantor that the public puts their faith in to resolve any matters that arise. This was my first and last return to eBay as I will take my business elsewhere. I recommend you do as well. The money saved by using overseas staff should be used on reimbursements. Well wishes on getting refunds here.

I purchased an item but ebay offered me the same item for a fraction of the cost. So, I immediately canceled the order. The buyer refused. I sent it back anyways and he is reselling it and robbing me.

I've been a eBay customer since 2015 (ID# **), customer service is not good. eBay sellers have a bad communication towards their buyers or customers in their majority. Shipping can take up to a month, missing or perhaps tampered. Most of this sellers are either from Singapore or China, making their delivery a long wait up to a month, inaccurate description of the products being sold on eBay.

eBay, in their separation from PayPal, sent an email that stated that we could not continue to sell on the site until we filled out a form. It started with asking for name, address, phone number, date of birth and social security number, which I was not eager to give out but reluctantly filled in. The next page wanted my bank and PayPal's sign-in and password. Right away, a red flag. I went on Ebay's site and with an online chat confirmed that this was indeed from Ebay. When I told the Rep. that I would not give out that information, she transferred me to another person just as I received a phone call. While I put that call on hold, she cut the conversation off because I didn't immediately respond. Subsequently I sent an email explaining my refusal to provide this information and that I would be happy to provide routing and account numbers. I have not heard back. Has anyone else had this request?

Unfortunately, eBay has shown itself to be an absolutely unreliable company that deceives it customers by going back on legally binding promises, and allowing sellers to harass, intimidate and stalk buyers with death threats and racist comments. A seller has sent me about 30-40 death threats, harassing messages and racist comments; all of these are forwarded by eBay to my e-mail address, making it nearly impossible to continue trading (not that I'd want to after this experience). Despite numerous attempts, eBay refuses to block or take any action against this user. They say this behaviour is absolutely okay and permitted on their platform.

This seller, Hollywood2013, has a couple of reviews that are similar to my experience. She took my money for the merchandise but never shipped the item. She did not contact me for 2 months at which time she said she would be shipping that week; 3 weeks later and still no merchandise. I cannot leave feedback on eBay because it has been more than 2 months since I ordered. I was unaware of this rule. Seems to me many people could be unaware of this rule and this is a great way for seller Hollywood2013 to take people's money with no intention of shipping and no concern about a negative review.

Purchased my 1st pair of Sketchers Relaxed Foam slip on shoes in 1998! Wore them out! Purchased my 2nd. Pair in 2020 and they are the best! Like walking on pillows. Absolutely Awesome Shoes.

Never received order. They refused to issue refund. Nothing but crooks. Avoid doing business unless you like losing your money and order, they are by far the worst company I have had the misfortune of doing business with.

I purchased an item from VR Assets on eBay but it arrived badly packed and damaged. VR Assets promised to refund if I returned the product from Colombia at my expense. I agreed to this and bought a replacement from VR Assets. The replacement arrived but was not the correct reference. Once again VR Assets agreed to refund if I returned the item at my expense. Meanwhile, Amazon refused the refund on the first defective item even after it arrived back at VR Assets, and I had paid in shipping almost the same as the value of the item. The refund promise was worthless, and I will not be returning the second item because of the shipment cost from Colombia.

I bought a CD recorder from a seller online. The item was not as described fully. When asked to take return and refund they have me the unusable item and kept my money. They gouged me. I was left without my money and they will not give it back. I was covered under their A to Z guarantee. But they gouged me instead.

I am a 100 percent disabled veteran who recently tried selling a John Deere toy I bought and couldn’t return because it was past the time allowed for the return policy according to John Deere... I tried listing on eBay with the option to make a offer. The offer was not worth selling with eBay fees and shipping so I decided to gift the toy. I was permanently suspended as eBay says in the provided email I am uploading that I am a danger to the eBay community! This is crap and word of mouth amount veterans is big and I guarantee eBay will lose business. I paid 80 for the toy and was offered 30.

Ebay turned my son into collections without any explanation as to why. When I tried repeatedly to get answers I was told they can't provide support due to the pandemic. So they can turn folks into collections without proper explanation but can't manage to answer a phone?

I have been a member on eBay for almost 20 years. I have had mostly great experiences but some bad as well. This latest situation is the worst. I purchased an item from a seller for $75.00. It was a part for a tool I needed. Item had a tracking number formed but no more info. I needed that part so I hung tight for 3 weeks. tried contacting the seller but nothing.

eBay customer service is a hit or miss. They can be extremely biased, depending on who's involved and what their misconceptions are. At best, they can empathize and bat for you. At worst, they can mess up your account so illegally that if you can gather the evidence of what they did, with every infraction they've ever committed, from every member, they would literally be run out of business long time ago. I have lost so much money both as a buyer and seller as an ebay member during my 20plus year involvement with them, we are totalling in the 5-figure mark if not more!

It's despicable that you're still allowing hundreds of sellers to heavily price gouge Clorox wipes. Your eBay statement says that you are protecting your customers from being taken advantage of during a pandemic, and that you are removing such listing, but the practice continues to be an issue every day. It is unfair and unethical to allow this practice to continue when the product is nowhere to be found anywhere else, while eBay continues to profit from these huge markups.

They are 100% shut my site down for no reason. I lost my job because of it because they didn't have anybody to investigate anything. I also lost brand new cell phone and they took $131 out of my bank account. How are they getting away with this?