eBay Reviews

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About eBay

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

eBay operates an online marketplace for buying and selling goods, facilitating both auction-style and fixed-price sales. Launched in 1995 the platform supports a wide range of categories, including electronics, fashion, collectibles and automotive parts.

Pros
  • User-friendly interface
  • Wide range of products available
  • Strong seller feedback system
Cons
  • High fees for sellers
  • Inconsistent customer service
  • Frequent account restrictions

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eBay Reviews

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    How do I know I can trust these reviews about eBay Motors?
    • 4,805,835 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    Sales & MarketingHonesty & Transparency

    Reviewed Jan. 14, 2026

    It's not a matter of if you will be ripped off by this scam site, it's a matter of when. I don't know what happened, eBay used to be a reliable site to buy and sell, but now it's run like a criminal organization. 18000 1-star reviews don't lie!

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    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 14, 2026

    I only order from eBay when I can't get it anywhere else! Well, I am just sick and tired of getting scammed. Over the years I've had stuff not arrive, and the seller told me to go jump in the lake. Stuff has arrived in horrible condition, or was just some garbage. Most recently I ordered a bra and the seller kept repeating that she could sent me the white one more quickly. I made it very clear that I wanted the light flesh color one. I ended up receiving the white one. Seller said would send the correct one. I got a notice say it was delivered on Jan. 9, 26, It is now Jan. 13, 26. I never received it.

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      Customer ServiceBilling

      Reviewed Jan. 8, 2026

      eBay has customers service that can’t be reached. They have let ** fake coins ruin the coin auction for eBay. No one trust if the coins are real or not. I bought a fake one. eBay never paid me. I had to sue my credit card company in small claims to get paid.

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      Customer ServiceSales & MarketingRefunds & PayoutsStaffTransparency

      Reviewed Jan. 7, 2026

      Selling/buying on eBay from 2000. Opened the store in 2007 with hundreds of items and about $30,000-35,000 invested. Despite all changes - until 2013 experience was positive. Completely started to change from 2015 (new ownership by huge institutional investors) - sales started to drop, my expenses for eBay and PayPal fee plus storage expenses started to be equal to my profit. By 2017-2018 expenses becomes more than revenue!!! And losses just keep increases year by year. Customer Service right now is terrible - no such thing like Seller protection exist anymore - NEVER BEEN REFUNDED by eBay for cheating customers (claiming item not received) or returning items in bad condition!

      Finally in the 2025 eBay removed without my authorization (or lost) all my inventory listings! For me to create all listings, update inventory and keep store running takes about 17-18 years of my life! Only to restore listings on eBay by myself will take couple months! Spoke with multiple eBay representatives and managers - they just can't do a thing about it! eBay claimed no records about inventory existed or about removing my inventory at all! That inventory in my eBay TAX files for 2024! And where sales comes from? They keep transferring me between multiple departments. Worst thing - mostly they put me on hold and after 15-30 min just hang up on me!!! If you want to save your money, time and simply feel good - avoid selling on eBay and invest into eBay business!!! P.S. eBay still has not paid me for the last 2 items that were sold (when listings have been active) - that's called stealing or fraud!

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      Customer ServiceSales & MarketingPunctuality & SpeedStaff

      Reviewed Jan. 7, 2026

      eBay has gotten so bad, I wish I didn't have to give even one star. I purchased from 3 different sellers. Two of the three collectible items that I finally received are FAKE, and I can prove it. Not only that, one of the items was delivered by eBay delivery. Apparently the driver didn't know how to read an address and was extremely lazy. Instead of leaving the package at my FRONT door, it was in my BACK YARD and could not be seen from the back door or deck. The driver had to have stood at the sidewalk or street and thrown my package over the fence into my back yard.. This is the only way it could have gotten to where I finally found it..

      Contacting eBay is almost impossible. They no longer allow customers to call in and you have to go through a ridiculous chat bot that constantly tries to redirect you to help articles to read. No help at all.. If you get lucky, you might get it to have an agent call you. After a LONG wait, I finally got a call, only no one on the other end spoke a single word and the call was disconnected. So I tried again with the chat bot, only to be told that no one was available and that they were closed... WHAT??

      Now eBay wants me to go out of my way to return the counterfeit items back to the sellers, so that they can resell them and scam someone else.. Yes there is even more... I left one of the sellers well deserved feedback, and before I could even leave feedback for the other one, the first sellers feedback had disappeared!! I could not understand how one of them had such good feedback when they were clearly scamming people, (the other one was too new, I should have known better). Apparently they can just complain and get it removed.. Well that explains everything.

      I used to buy and sell on eBay many years ago and they were great. Not anymore. The second this is resolved, I will be closing my account. I don't need to do business with people and a company that I do not trust. Too many scammers on eBay and they don't seem to care at all about their customers. I will never have anything to do with eBay again. Lesson learned!

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      Customer ServiceSales & MarketingBilling

      Reviewed Jan. 3, 2026

      eBay customer service does not exist. They have lately many fake sellers who advertise products and after you order and pay, they disappear without shipping the items. These are scams! You can not contact eBay customer service or the fake seller and you might lose your money if you did not use a credit card that will protect you or if you did not use PayPal. Be very careful and avoid using eBay as a reputable marketplace.

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      Customer ServiceSales & Marketing

      Reviewed Dec. 31, 2025

      Ebay is a SCAM company that rips off sellers and ALLOWS scam buyers to STEAL items and postage from sellers. Then there is no phone number or customer service. It's a SCAM. Cancel Ebay. Jews ruined it.

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      Price

      Reviewed Dec. 29, 2025

      It's not worth buying from eBay unless you know for sure the item you buy is what you're keeping and it's correct in all its necessities. But if it is something that goes wrong due to maybe sizing issues or its functionality didn't serve its purpose due to other factors, trying to return an item back to a seller is lousy ...You lose a lot of money... Don't buy from eBay.

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      Customer Service

      Reviewed Dec. 28, 2025

      Jameel Reference number ** reference. Reference case number on eBay. This company and individual has discriminated against me and regarding item I’m trying to sell. I have contacted them multiple times and have multiple records confirming I am being discriminated against on their site without any policy violation and on verbal record that he implied and stated that they would like me to not realist items because they do not want it no, it does not go against their policy and cannot tell me what the policy even was. The Attorney General needs to investigate this business. He further hung up on me and ended the call and could not explain any policy or any rules regarding my items and simply said, "We just don’t like it so we don’t want you to list it," when it’s fully compliant with every policy and I’ve heard from other supervisors that it is as well.

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      Staff

      Reviewed Dec. 28, 2025

      I got notification from eBay that I had to "verify my account that it was frozen, I am a new user. So I had tried to put in my debit card and said it couldn't be verified. I then went to the other alternative which is sign up for a PayPal card and then I spoke with a agent via chat. He told me to deposit either 500 or 200 dollars once received he would unfreeze my ebay account. I told him I don't have that much money and I refuse to do so he then told me to GO DIE!! I said excuse me?? He said back, "GO KILL YOURSELF!!" I am like wth?? Please see attachments This has made me to decide not to sell on ebay. Why would they ask for money in your card to sell in ebay? This doesn't sound right at all

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      eBay Company Information

      Company Name:
      eBay Motors
      Website:
      www.ebay.com