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eBay Reviews
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- 4,571,386 reviews on ConsumerAffairs are verified.
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Reviewed Dec. 12, 2024
Title: Avoid EBay – Sold Me a “New” Starlink That Was Used and Unusable. I had an extremely disappointing experience purchasing a Starlink device from this platform. The listing clearly advertised the product as brand new, but what arrived was a used device that could not be activated because the previous owner hadn’t deactivated or disassociated it from their account.
When I tried to contact the eBay store’s customer service to resolve the issue, I was told there was nothing they could do and that I had to contact the seller myself. This is absurd! eBay allows shady sellers to mislead buyers and sell devices that can’t even be activated. It’s a clear lack of accountability on their part for the scammers they enable.
To make matters worse, I’m now stuck with a useless device and no recourse to get a refund or replacement. This platform does not protect its buyers, and they are effectively helping these fraudulent sellers steal money from people like me. If you’re considering purchasing anything here, especially something as expensive as a Starlink device, don’t do it. You’re better off shopping somewhere else with better customer support and fraud protection. I will never use this site again. Total rip-off!
Reviewed Dec. 11, 2024
I've just been permanently expelled from using eBay all because my email address isn't the same as my name which I used to pay for rotors, brake pads kit and nicotine gum. I was sent a email saying my account was permanently closed. There was no reason why it was closed. I used my credit card and name on my credit card and address to purchase the items but the name isn't addressed as my name on my credit card. It's the name that is on my email account. As I tried to explain they didn't want to know why I had done all but they permanently closed my account.
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Reviewed Dec. 10, 2024
I’ve used eBay in the past and never really had a problem until now. These last couple times I purchased things from eBay. I’ve had three people try to scam me. The first one was for an item. Where I had to keep messaging the person then another time my item I never received. This last thing was an electronic item and I ordered it for 1120 2024. This person was so slick they went to the post office, got a shipping label, made it look like they were going to ship it out, got a tracking number, would never shipped out the item. 🤬 I had to finally message them and a message back and lied and said they sold it, but they sold the items to me which was a lie so this is why I will never ever ever ever do business with eBay ever again a life. It’s too many scamming people on there and they steal your money so this person stole my money and never got my items so I will never use them again and I wouldn’t recommend them to anybody!
Reviewed Dec. 10, 2024
Zero stars if possible. Needed an aftermarket electric part for my truck and found one on here. I ordered it and it didn't do anything. It was like a hollow plastic shell. I message the seller to try to resolve it and they tell me to have a shop check the wiring. I thought it could possibly be the wiring myself so I said ok. After the wiring was showed to be good they offer me a 30% refund to keep it. It’s broken.. Why would I want it? They then ask me to find a shop to buy it from me so I can get my money back.. That's not my issue. They carry this out for a month. They finally tell me they will refund it if I start a return so I did. Then they denied it and said they wouldn't return it because they can't resell it.
I think I'm ok due to eBay's money back guarantee. Now after a week dealing with customer service every representative has told me since it was over 30 days they won't do anything. The seller tricked me into waiting that long knowing the rule for the guarantee was 30 days and I didn't. Never again. I also purchased something else from another seller before I realized the part was bad. It never got delivered and shows in the tracking it was never shipped. I'm sure I've lost my money on that too.
Reviewed Dec. 9, 2024
Hi. I’m having money coming out of my account. Trying to get help from eBay but no luck. They have me going in circles for hours. They took $76 Out of my account. I never purchased anything but some headphones for 35 plus 3.95 for warranty. Can’t get their help for nothing. Beware of this. If you need help from an eBay associate, you will not get it. This is all based more or less on the way that they run their stuff on helping people you know if I had some type of understanding of where the money went or any type of help which you do not get on eBay. They keep sending you to places for that. There’s no help I could get.
Reviewed Dec. 6, 2024
I purchased an album from eBay and the seller didn't even have the album. So I tried a 2nd seller and it said it would arrive on December 5th, which was important to me. On December 4th they had not even shipped it. So I tried to cancel the order. eBay said if it had not shipped they would refund me the money. The seller said it had already shipped on the 5th, and the day they stated that it was December 4th. eBay accepted that and refused to refund my money. I have all of the documentation showing they failed to ship it until I canceled the order. Then it was 2 days later that they even shipped it out. Chase Bank fortunately refunded me the money as the date was important due it being a birthday gift.
I went into that sellers feedback and they consistently get the same feedback saying they don't ship until a consumer files a complaint or cancels. eBay, if you are a guest user, refuses to help or give you the option to communicate with eBay or the seller if you are a guest. eBay just keeps getting worse over the years. The once good company has become a horrible shell of its once self. I wrote to their executive team, since you cannot reach anyone as a guest user. This is their way of getting you to sign up, which seems should be illegal.
Reviewed Dec. 6, 2024
I purchased an order from smartdepodeals on eBay and when I received the package parts were missing out of it. Seller did not seem concerned so I did a negative review and I contacted eBay and he contacted me and asked me to revise my review and close out and he would send me a new one. He did not do so so I contacted eBay and that did not appear to help out much. I would highly recommend not purchasing anything from this guy. He is out of Bulgaria.
Reviewed Dec. 4, 2024
Ebay is the best company with the best customer service. Please trust this review and please read. Ebay is the best company I've bought from and I've dealt with them all. Ebay has the best products, free shipping, no membership fees. It's just great. I would recommend anyone anywhere to shop and buy on Ebay. They're the best and their customer service is outstanding. Thanks Ebay.
Reviewed Dec. 2, 2024
Of the many terrible things about eBay... Here's one that's so egregious: I've basically proven now that when you promote an item via "pay-per-item-sold", eBay skews the results so that you're more often paying - even when someone doesn't click on the promoted ad. Explanation: So if you promote an item at 10%, you pay 10% of the item's cost each time someone clicks on the ad and then buys the item. However, I'm finding that even when someone buys your item when NOT clicking on the promotion, you're still paying for the promotion cost. FRAUD / SCAM ... Yup... That's eBay!
Reviewed Dec. 2, 2024
Do not use eBay. They are all brain dead. I was ripped off on a sale made to a hacked member site. I spent several hours to correct it. I ended up getting my money due to eBay’s hacked site but now I get an email that they are charging us for a bogus member site. I have been selling since 2003 and will never buy or sell anything with eBay morons. They have no idea what they are doing. All of the customer service people are very stupid and foreign.
eBay Company Information
- Company Name:
- eBay Motors
- Website:
- www.ebay.com