eBay

No. First let me say that I’ve been on eBay for a couple years and I’ve spent pretty close to over $20,000 now. I did a lot of my purchasing with eBay the gift cards because PayPal has leading a 13-year-old child still hundreds of dollars from me when they refused to look at the evidence. I called it a loss so now all day been dealing with eBay. The exact same thing is starting to happen. They will not give me a refund after using eBay gift cards to make it a purchase dentist this is the seller has canceled the order.

It is IMPOSSIBLE to change the shipping address of a purchase right after the order is placed. WHY? Now my choice is to either try to contact the seller to cancel the order or to try to get in contact with delivery address (my old place) and get them to ship it forward. Really? Amazon does not have this issue.

Started an account to sell some household items. One item sold quickly. eBay said since I'm a new seller they need to hold the funds ($119.50) until the item is shipped. Of course I shipped it immediately. Another item was bid up to $203.50 and eBay shut down my account. I called to ask why and have it reinstated. They said it was "a normal procedure" and that they reinstated my account. I went online and none of my items had been reactivated, I have an $11.90 balance due, the money for the shipped item is gone and the bidding on the item which was at $203.50 has to be restarted. I called again (the wait time is substantial) and the customer service rep said my account is still restricted.

Bidding in 2 timeshares. Sizable bid placed. Winning till the end by at least 150 bucks. 30 seconds after end I was outbid on my max bid by 10 dollars. What is wrong with this system. I have been buying and selling on eBay for years.

I have been a seller on eBay for 25 years. eBay's new way of doing things, NOT making it a FAIR and HONEST business place and making it ONLY to please the BUYER'S experience may work for sellers selling hundreds-thousands items a day, but NOT for buyers such as myself selling five-ten items a day. Buyers on this site are taking FULL ADVANTAGE of the fact that THEY can leave negative back, but sellers CANNOT. BUYERS complain about everything and anything and eBay ALWAYS finds in their favor. We do not agree with this policy, so we fight every return (if they cannot show damage to the item), we even take buyers to small claims court if the buyer has not told the truth about the item and wanted to return it for a remorse reason.

I sold a 1st Edition book with no returns policy because of how easy it would be for a buyer to say, "Not authentic." I offered to have it verified before the buyer purchased, of which he turned down. Stated clearly, "No returns." Once he received the book the Buyer starts a return stating not authentic (of course) and I get a different book back and the buyer keeps my books and his money. FRAUD.

I got an Ebay coupon that offers $15 off that expires on 12/31/2018. The next day when I checked back now they say that same coupon expires on 7/13/2018. Confused by the difference, I called customer service on July 12th and was assured that I can get it extended by calling back within 3 days from the expiration date (July 14th-July 16th). However, on July 14th, when I called back, they said there's nothing they can do since the coupon expired. They blamed system glitch (for the difference in coupon expiry date) and corporate policy (expired coupons cannot be used). So apparently they lied to customers from a system perspective and a human being one! They offered no apology nor any other compensation for the incident.

I sold 3 vintage mesh belts to a buyer in New York and when she got them she filed a complaint with eBay stating that the belts were not a described. Of course eBay sided with her (I've been selling on eBay for over 11 years) and stated that I had to pay return shipping because this buyer said the belts were not vintage. After 25 years in the business eBay believed her and not me. If I do not purchase a return shipping on eBay the buyer will be refunded and keep the items. When clearly in my sales it is marked BUYER PAYS RETURN POSTAGE. I truly think eBay has no right to decide that the buyer has the right to keep my merchandise because the merchandise does not belong to eBay as it belongs to me. I would like to connect with other eBayers who would consider filing a CLASS ACTION LAWSUIT against eBay and all the BUYERS who have been screwed by eBay and these dishonest BUYERS? Thanks.

I purchased 8 Tintin figurines from a seller (molit24) from Ebay.fr, which 5 delivered damaged, After contacting with the seller who didn't accept any return although I sent him all the pictures, I request for a refund through eBay, It turns out that 4 items were listed on Ebay.fr which the France department should take care of it and the other one was listed on Ebay.com which The headquarter should take care of it.

Awful experience with eBay time and time again to the point I no longer trader my company on there. Consistent account restrictions and joke policies that only favor buyers, rude customer services, very expensive to now sell items, biased feedback that also only credits buyers... I could go on and on. I genuinely feel eBay will only last another two years maximum before the company goes under. I am at a point where I cannot deal with the pathetic rules, after trying to resolve problems I felt as if I was at school again - it's not for businesses. Facebook Marketplace will wipe eBay from the map.

I've been using eBay for 20 years (WOW), and as for the company itself, I've had reasonably satisfactory experiences. I have had some issues with a few of the items I've purchased and with a few sellers, but through eBay I've always been able to resolve them with returns and refunds. There is a loss of time and energy, and occasionally missing out on a better deal while having to resolve an issue, but I do not hold the company responsible for those mishaps. I do want to quantify that I personally allow for more leeway when dealing with sellers who are just listing the odd item, rather than someone who is selling multiples of new items, or professional collectibles dealers, who are obviously performing in a retail business capacity.

Went through the eBay site to purchase USPS shipping for two separate items that were sold over the weekend. One item was $195.00 and the other $995.00. Purchased shipping PLUS additional insurance on both items. Dropped both items off at our local Post Office. Then, just happened to check the PAYPAL and USPS receipts. NO INSURANCE!!! Yet clear as day, eBay charged for it! Now have to drive back to the Post Office, retrieve the packages, relabel with correct postage, INCLUDING INSURANCE and then turn around and run them back to the Post Office. These two items were sold out of two totally different accounts and processed on two totally separate computers. I am no legal eagle, but I’m pretty sure this meets the classic definition of FRAUD! Do not use the eBay links to buy USPS postage!!!

I will not recommend this site to anyone. I have ordered my first item and have never received it. I waited longer than the due date and was thinking I was doing something nice giving the seller extra time but instead I screwed myself up and now I will not get my item at all. If I knew that this could happened I would have never ordered anything from the site. I have seen lots of sellers are complaining about eBay but here is one buyer that is extremely unhappy. I will never buy anything from that website. I can't believe that this could happened. Some will say it's my fault because I didn't contact them in time, but if the site was better organized and was safer for the buyers, this would have never happened. The seller should be liable for the items they are trying to sell and they should be charged if they don't send their product. It seems so easy to cheat customer out of their product. I wish no one has to go through this.

I wanted help on a minor question. After searching the site carefully I found the help section didn't address my question and there was no way to email them. I had to call or have them call me; either way it was supposed to be a 45 minute wait. It was closer to an hour. Then the first person I talked to couldn't answer my question; she transferred me to another employee. That was another 5 minute wait. She couldn't answer my question either. All either employee did was recite "policy," which I already knew. I asked for an email address and was put on hold.

I was buying on eBay and for no reason was suspended, saying they needed driver's licence, SS#, proof of residence in a bill form, neanwhile had two purchases pending, one that I haven't received a refund for after they say I have so I had to involve my bank to get my money back and they assured me they would and said they have many problems with eBay. 2 sellers also lost sales because of their bad service, better off throwing your money in the fireplace than buying on eBay. I'm done with them.

I hope something will be changed soon. I started to sell on eBay and soon after discovered that buyers can lie on you and get away with it. When you call eBay you don't get no help... And they feed of sellers, we pay them huge fees. I feel very unappreciated and hurt. One lady (buyer) even called me names in her email to me... She even said, "I don't give a flips," of what I have to say etc. Nobody should be talking to you like this, but you are not protected here so nobody will help you. I don't find this normal and you d think something needs to be done but no eBay takes buyers side no matter what. So hopefully someone sees my complaint and will be able to do something.

I have been with eBay for 17 years. I was a seller for a transaction where the buyer wanted to return for fraudulent reasons. eBay sided with the buyer. Even with pictures and videos eBay sided with the buyer. Multiple reps, at least 10 said they will always side with the buyer no matter what. After over 15 calls and emails and sending videos and pictures I still got nowhere. Every person I talked to said the buyer is always going to win a case no matter what. I proved my case and they said they did not care.

I purchased an item from an eBay seller. Decided I did not want the item soon after. But I waited until it arrives and did not open the box and contacted eBay to return item and I was willing to pay for the return fee. The seller immediately decline my request for a return refund because I no longer wanted the item. I did not know such a thing even exist. I am a regular online Shopper and sadly surprised. I hope to never, ever order from eBay again.

A buyer requested a refund for fraudulent reasons. I asked for further information. The buyer did not respond and eBay was involved to adjudicate. eBay instructed me to refund buyer and the buyer to return the item. I refunded the buyer and the item was never returned. After weeks of contacting the buyer with no response and contacting eBay and speaking to people who I could not understand and refused to help me, I decided to post this review. eBay does not, admittedly, protect its sellers. It is only interested in protecting its buyers. My buyers is still on eBay and eBay has done NOTHING!!!

I LISTED 4 ITEMS, ONLY ONE SOLD FOR 20.00. Which is fine. I understand my items didn't sell. The problem is I received an invoice today for $5.98, received a promo discount of 1.75. That's a total of 7.73. You are charged for stuff that doesn't sale. I don't mind a small fee and understand it but one item, listed for less than 20.00 to sale, that didn't, was charged 4.25! This is crazy to me!!! I'm done! WHAT A RIP OFF FOR THE AVERAGE PERSON! A business fine, or if a person sales a numerous amount! But ONE individual listing 4 items??? NOT THIS CHCK!

First of my buying experience has been terrible, especially buying equipment for my business. I first search for products or business in USA so if there's problem I can deal with someone here in the states. Well as it turns out on 2 pieces of equipment that I bought thinking it was a US company turned out they were a company from China. Both products didn't work or broke down within few days. I spent weeks trying to deal with the company only to find they only communicate in Chinese. Sent video links and instructions in Chinese. Then I was instructed to ship item back to China.

I sold a freezer gasket to a buyer. I included the product number and information for what freezers it fit. When the buyer received it, she said it was not the right one. I asked her to call me to discuss. The buyer said, "I'm sorry but I can't talk right now." The item was never delivered to me so I could inspect it. eBay supervisor told me that it did not matter what I, as a seller, said, eBay would only go by what the buyer says. They have forced a return and given the buyer a refund. I spent far too long on the phone with eBay to try and escalate this issue and report the buyer. I removed all my other posts on eBay and will never do business with them again.

I have been an eBay seller and buyer for many years. I have my downs as a buyer with eBay seller, where eBay has not protected my purchase. I have cases where eBay stated they could not do a thing. (After I canceled the order with the seller, and from messaging back and forth with the seller, the seller has not shipped at the time of the cancellation. The seller forced the shipping anyway. I initiated a return immediately, and the seller declined the return. Since the return was closed and eBay customer service claimed they could not do anything about it and passed the bug to PayPal. Luckily I refused the shipment and was able to get the PayPal refund for this scenario.)

All eBay cares about is MONEY! They don't care if more than half of their sellers sell fake items or if people misrepresent their products because it will bring money into the Founder's and CEO's pocket. I've been scammed and I've had to pay more out of my pocket to pay for additional postage. I had ordered a 14kt gold Ruby and diamond ring from China. Their description and the actual product did not match. The ruby was poor quality with large scratch marks on it. The ring was supposed to have almost a carat of small diamonds but the total carat weight was less than 1/4 carat TDW. The ring was described as being 14kt but it turned out the ring was 9kt gold. 9kt gold has very little gold. The ring was nothing but garbage.

I haven't used eBay before in all the years it has been around, but I found a really good deal on a AC and decided to create an account for this purchase of over $700. After they drain my account of the money, they send me a notice telling me my order has been cancelled and that my account has been permanently deleted. This sends me into an absolute panic. After waiting on the phone for over a half hour to finally talk to someone they I finally get my account reinstated. They ask if I want to sell on eBay?!! Ha! I don't ever want to use eBay again. Good deals aren't worth this. I'll stick with online shopping I can count on.

Usually find the lowest prices in eBay if I invest the time to carefully search. But I do have to be careful when searching because certain similar items show up and I have purchased things in the past by mistake. Got better than expected support for returning item.

They think they are the smartest guys in the industry. Wrong. They just don't care anymore. Right. No matter who you are - buyer or seller. They just want to make money. At your costs. Ignoring your wishes. Ignoring your complains. They are big. You are small. Just don't do it anymore. Show this people that you are not an idiot they think and wish you are. Just ignore them. And tell other people to do the same. eBay sucks.

After selling my laptop on here, the seller did not understand how to use Windows and demanded a refund. The seller made up problems with the laptop and claimed that it did not work just to get a refund. They used eBay as a platform to threaten me with returning a product that had worked until they started messing with it. eBay only supports the buyer in the deal, and if they complain at all, the seller gets demerits pretty much immediately from eBay. I also had to pay shipping costs both ways and eBay gets upset if you are slow to do a refund (even though I just wanted to test my product upon its return). Never sell on eBay as an individual. You lose 10% of your cash for anything you sell, and lose an additional 3% from the world's worst banking system: PayPal. I will never sell again on here, since it is horribly slanted toward the buyers.

I ordered an iPhone. Came with iCloud locked and I also ordered another iPhone and did not receive. And eBay did not refund me and PayPal said it's just software issue and the phone is used. I will never, never, never trust eBay or PayPal. They want money, money, money. They don't care about customers. Literally the agent on PayPal told me it's a used phone and this is a software issue. I told her iCloud lock is against Apple policy and I told her I cannot use the phone with an iCloud account on it and yet she said I'm gonna escalate the case and judge it for the seller favor. Her name is Jennifer. I called her on 6/27 and recorded the call after I asked her if she is ok with that and she said yes.

I just sold some gorgeous new Dooney & Bourke purses for my sister on eBay. She didn't have an eBay account so I listed them under mine. I took several photos of the purses with my cell phone's camera and listed them as "Buy It Now" items. We took some really nice close-ups of the purses at various angles. Almost immediately one potential buyer started asking me about the color of one of the purses. I told her it was CHESTNUT - the color it says on the purse's tag, on our listing and in our photos. Before listing them, my sister and I had compared the photos to the purses to be sure we were accurate with their colors.