eBay Reviews

I just bought a "new" CO2 changeover. It arrived nonfunctional, due to corrosion and deposits in the valve. I tried to connect with the seller (commercialkitchendirect) or eBay, but all the links are apparently corrupted, so I am not able to give any feedback or talk with anyone to fix the problem.

I sold an item on eBay. They are "holding" the sale funds for over a month. I contacted buyer and buyer had no complaints. Item was delivered; I have proof of delivery and confirmation from buyer item arrived in good condition. It's over $1000, so it is grand theft. It's extortion as eBay wants an extra fee to speed up fund transfer. Ebay should be paying me interest on the amount held. If this was not a company it would be a lawsuit and criminal charge.

I haven't used my account since 2015. I only bought and sold refurbished computers and computer parts as an LLC and had a good rating upon last using my account. When I tried to sign in, it told me I didn't have an account. I created a new account to sell a water cooler and 2 minutes after creating a new account, before even listing anything, I received an email saying I have been permanently banned from using eBay because I have been deemed a threat to the community.

I purchased an item on eBay on May 4, 2025, and never received it. The seller uploaded a USPS tracking number that appeared to show delivery to my ZIP code, but when I contacted USPS, they confirmed the tracking number was not related to me or my address. It had been used months earlier for a completely different package. Despite providing this information to eBay, including USPS confirmation that the tracking was spoofed or recycled, eBay denied my refund and my appeal. They chose to side with a fraudulent tracking entry instead of protecting a legitimate buyer. There is clearly a loophole in eBay’s system where sellers can upload fake tracking to avoid refunds, and eBay will do nothing about it. I lost my money and got no support from eBay. Extremely disappointing for a company of this size.

I have been an eBay customer for 15 years and have bought numerous items throughout the years. They really disappointed me this week with their eBay guarantee phrase. I ordered a Gshock watch from a seller and the tracking number never updated until it arrived at my door step this Friday. I have conversation chat with the seller on my account that shows he agreed to let me return it if it showed up since I bought another from a different seller. eBay customer service said yes they see that conversation and would help me. Today I get a notice saying they are sticking with their decision on not helping me get my money back. So now I have two of the same watches. I have emailed the seller also and he's not even answering. I will not be using eBay any longer. Also they are no longer open on weekends to help out customers.

I purchased a new aluminum radiator that advertised a 5 year warranty from an online seller on Ebay. When I received the package I noticed there was no physical address for the seller. My gut feeling said, keep the box it came in. I installed the radiator on my car and it leaked. After numerous call to Ebay, I was finally able to speak with an Ebay representative, who in essence said, Ebay doesn't have a phone number or address for me to use to contact the seller, for a replacement radiator. I continued to use the email system provided on the Ebay website to reach out to the seller, to no avail. Now, I'm out $250.00!!

As a seller on eBay since 2007 I experienced either difficulty or impossibility to reach an agent who is able to assist with a problem. eBay created a labyrinth of next to impossible selections that are not geared to easily accomplish the consumers required request. For example: At the Buyers request, I attempted to cancel the $1500 sale and refund his money. $1274 was my portion eBay deposited in my bank account. eBay created a convoluted series of confusing steps I followed. I learned weeks later eBay prevented the refund and all my efforts were unsuccessful. Why, I wondered. What became evident to me was eBay designed a system that allows eBay to 1. hold onto money as long as possible, 2. eBay delayed my efforts to imposes penalties against me (Seller). 3. The Buyer is given only choices to select that eBay uses against the Seller to impose various fees.

So I bought a rebuilt salvage title Cadillac on eBay, it wasn’t cheap. I thought I was doing OK cause the seller offered a 2000 mile warranty satisfaction guarantee, in the car only have 31,000. The title showed up a month after the car. The seller Discount Luxury, because the transmission shutters at one point agreed to take the car back and then backed out.

They now charge an up front fee of 13.5 percent of the reserve amount regardless if your item sells or not. Highway Robbery. Customer service rep would not escalate me to a supervisor. Shady business. Closed my account after 24 years.

Extremely unsatisfied. I never received my items, but got mail to review them. For some of them time of delivery did not come yet, but it asks if it was delivered in time.... I wrote I never received. The seller is offended. I contact e-Bay customer service with screenshots of threatening mail like address can not be found and extra charges are going to apply. I explain that every delivery man finds my PO mail box easy and this is checked and clear and there is no mistakes. I am getting the answer with advices to check my home address, like house or apartment number, etc. and they close the conversation! Extremely rude and disrespectful!