eBay Reviews

eBay seems to be avoiding paying a buyer when an item is not as advertised or is damaged. Return form is not working. Do not rely on eBay, they may be crooked too. Tried to contact eBay only to be sent to a recording. Major USAF.

eBay is very difficult to work with. Their customer service is non-existent. Took me nearly 2 weeks to contact ebay's customer service. They've constructed a wall between the people who use them to purchase/sell and themselves. Impossible to connect a REAL human and their auto-attendant is useless, only running you in circles to no route to resolution to your problem. VERY frustrated and won't use them again

My husband was scammed by eBay. My husband was scammed when he tried to buy a camera body. This scammer was sophisticated and somehow used another package going to someone else to claim that his package was delivered. So it showed delivery but not to our address. And to a T. ** who is not my husband. Plus the package was not camera-sized but large screen TV sized. Fedex had no record of anything sent to our address and USPS said it was still awaiting product. It showed 2 of the camera that he purchased. eBay was no help with this and when we escalated to PayPal they said it was delivered. It was not. Would love other ideas of how to recover his money. Date of experience: December 17, 2024.

On December 14th 2024 I purchased a new cord and handle for my soldering station as mine was damaged. I paid with PayPal as I normally do, and did not think much about it. Subsequently I received notification the item was returned to the seller. I noticed the shipping address was wrong. I contacted the seller and asked if he sent it to the incorrect address and was told he can only send it where eBay tells him to. I saw the adress corresponding to the town where I had sent someone a paypal payment outside of ebay and thought that paypal indicated the wroing address. Because I thought Paypal was the source of the mistake, I filed a dispute with Paypal. Paypal said the item was shipped to the address provided so the seller gets his money.

I have been on eBay for several years and as we all know there are several counterfeit goods being sold through eBay. I have reported these items with substantial proffer and I assume the new Policy of eBay is to ignore these claims and allow counterfeit/illegal goods to be sold on eBay. Another example of a corporation that has no moral or ethical compass and is focused on profits whether or not they or gained legally or illegally. Shame on the thieving sellers and the platform that supports them. First photo is of a real Benchmade with the word Design under the Siebert name.

I've sold a few items through the app and they hold my money hostage like it's a million dollars. It's 445$ but it's been 3 weeks and I'm yet to receive any of my money. Right now as we speak it's held on the grounds of "I updated my payout information" meaning I did what they asked and gave up my bank info. Well now I have to wait a week so they can verify it!! Since when does any biz take up to a week to verify anything these days? Geezz the one and only time I sell anything on that lousy app..

I ordered and paid for an item on eBay. The item was never received. I contacted the seller per eBay's policy. The seller never responded. I filed a complaint with eBay. They closed my inquiry because the seller claimed that they mailed the item and it was received by me. I never received the item and eBay refuse to issue me a refund.

Beware purchasing eBay gift cards! My 86 year old purchased a $100 gift card a week before Xmas - presented to me as a present. I went to use it to learn it only had a 6 cent balance. I immediately contacted eBay. They informed me it had been used the day after purchase - what was two weeks before I even opened it and scratched off the numbers! Clearly some sort of organized scam. Regardless of the fact that I can prove ownership of the card, disavowing the unauthorized use - which can only be used on eBay - eBay has refused to help, basically rewarding/supporting this time of crime. In addition to eBay claiming no accountability, they refer you to local law enforcement which cannot prosecute digital crime - meaning ebay has zero offer to resolve or fight this type of crime, which I suspect is considerable. Do not buy physical eBay gift cards and avoid both the financial loss and support of such fraudulent behavior.

EBay stay far away from this company shady as all heck, I opened my account December 21 to sell my images and graphic designs (and not digital downloads,) on January 5th they abruptly closed and locked my account down with no explanation at all?? I had put up 30 images that were time consuming. I informed them that I had better not see a one of my images on their platform for sale, I had everyone of them copyrighted. Now I'm wondering if I got ripped off and had sales! I had a good amount of traffic about 4500 views in a short amount of time. Never again will I join a platform! I am done with that, I will be doing my own website. Extremely unprofessional I turned them in to the FTC and filed a complaint. I think EBay will be shut down in 5 years or so if they keep running it that way. I still have no clue what I did??

Seller said "New Unused Open Box" 2 times on a listing. Item showed up clearly used with half the parts missing. I provided pictures. I wanted to return the item. The seller didn't deny the claim, they just said: "You can still use it". Submitted the situation to eBay and they said: "We looked into your report and didn’t find the listing to be in violation of our policy."