eBay Reviews

Very disappointing experience with eBay customer service. I made an honest mistake by sending a buyer the wrong (but very similar) item and immediately worked to fix it—shipping the correct item right away and providing a prepaid return label for the incorrect one. The buyer initially agreed but never returned the item, which was expensive, and eventually stopped responding. As a result, the buyer now has two very expensive items but only paid for one. Although eBay did release the funds to me, it was extremely difficult to reach customer service. When I finally did, the representatives were rude, combative, and not helpful at all. Sellers deserve better support and a more professional experience when issues arise.

Fyi, those ** apparently suspend people without giving a single warning. I got suspended out of the blue, and their description is lacking detail and reasoning. Absolute disgrace and disappointment from a platform that I've been using for years.

Ebay is shadow of its former self. Scammers, criminals and fraudsters run amok on eBay. It seems that hijacked a profiles – then used by criminals -- is far more common than one would imagine. Few months ago, I bought an item for a fairly attractive price. Item should arrive in about 5 to 6 days. Upon checking the tracking number in the morning (less than 12 hours after having placed the order), to my astonishment the item was marked as been delivered. The tracking no. was for some item that was delivered to the city where I live and obviously I have not received anything. After having contacted UPS, I found out that some item related to that tracking no. was delivered to the same city where I live, but not to my address – rather, a completely different address.

Ebay allowed a seller to scam me out of $4500. When I asked eBay to step in and help me with a refund, they refused. I’ve been waiting on a refund for several months. Do not buy anything on eBay unless you plan on losing all of your money and the money back guarantee is a sham.

Ebay absolutely scams sellers out money! They charged 187.50 for something that was never sold. They said the money would be returned to me after initially being denied, waited for my money to be returned to my checking account which they basically stole it from and then stated that the three other customer service agents lied and the money was not going to be returned to me. They liars, scammers and thieves

I ordered, they took my money plus, never heard from them again. They claim now I am suspended? Absolutely no customer service.

Every time I order an item it’s either delayed by as much as two weeks and almost always need to return an item. For failure, NO GOOD!!!

Received item by mistake from hemenlifeebay. However he refuses to accept the unopened item. STAY AWAY!!!!

The fees are over the top when other sites don’t charge any. Several times I have to pay eBay and made 0 profit! I ended up paying eBay. Haven’t listed in a while and probably won’t again!

They are horrible when it comes to giving you a refund. They do not stand by their refund policy.