eBay Reviews

I order an item in May 2023 for delivery in the later part of May 2023. The item never showed up. After multiple tries with eBay and the seller I haven't received my money. I contacted the BBB, and I still receive the run around. All I want is my money back. Sharon **. Order Number: **. Items: Rocky Balboa Inspirational Art.

I purchased an item that was defective. It was a radiator which took a few weeks to find the problem. I contacted eBay who told me to contact seller. No response from seller. Got the runaround for months from eBay and eventually they said it was denied - no refund. The part was defective and I had to buy another one to replace it.

Ebay's general customer service is not good. It is a bit better for buyers than sellers though. Recently as a buyer I had them pull money out using an account they were not supposed to with the new best offer program, requiring a payment source before the offer. They opted to use a bank account I never use, that is empty, rather than the payment source I authorized. This is because it is cheaper on fees for them.

I'm a reputable seller, had a buyer change his mind about a purchase. He removed a part and returned it and eBay forced me to refund the buyer even after showing proof. All his reasons for a refund were lies.

Tried selling on eBay, had a 100% feedback rating, was paid $85 for an item I sold for $110 (cause of ebay's over the top seller fees which fluctuate and you don't know what they will charge from item to item). Buyer was a scammer who ebay charged me $135 for a refund. After a month of telling me I'd be refunded the overcharge, and right after shipping out a $120 item I hadn't been paid for yet, ebay suspended my account and refused to tell me why. I'd say after a half a year of selling I'm down about $5k with $2k inventory I am unable to sell now. Beware! Would not recommend at all. Wouldn't even have given one star if the option for zero stars was there.

I was a seller on eBay for a few months. My experience was horrible. I started selling on eBay as I have been struggling to survive since Covid 19. Long story short I started out with probably 40 items. Closed my eBay account with 27 items still posted. I got paid for 3 of the items and all of a sudden I was negative 132.00 meaning I owed eBay. I am livid over this. The fees they charge for listing and promoting are ridiculous! There is so much more to this story but haven't the time to go over everything. Beware of eBay! Do not sell on eBay. You will not make extra money. You will end up owing money instead. The customer service really don't have a clue what they are talking about. There is no phone contact. Only chat. I am very disappointed in eBay as a platform to sell items.

eBay buyers beware! I recently bought a video on eBay. The seller (dafour 41 aka AZ Thrift Co) sent the video to an incorrect address, not even in my state. I messaged the seller with my complaint that I did not receive the video and that it was sent to an incorrect address (my address is confirmed in both eBay and PayPal). The seller refused to either send me the video or refund my money. I filed a complaint with eBay and attempted to leave negative feedback on the seller. eBay did not respond to my complaint nor did they post my negative feedback against the seller. I sent eBay a complaint about this and they continually sent me their "policy" regarding negative feedback. It is certainly apparent to me that eBay supports "aiding and abetting" THIEVES on eBay. I will not be buying anything more on eBay since honor, integrity and justice seems to have departed from them.

eBay will do nothing to protect their sellers against buyers who circumvent your store policies or leave negative reviews filled with lies that can be damaging to your businesses reputation. Most of their customer service is simply automated or responses which shut you down and do nothing to resolve malicious activity.

I ordered an item sold by Infiniti-Nissan-Autoparts on eBay. Prior to paying for the item, I contacted the seller to see if I could pick up the item myself. At 12:03 am, they finally replied, which should have been a red flag, considering the fact that they locate in Fort Lauderdale, Florida. I went ahead and paid for the item. The seller never sent me the location address to pick the part up. I tried to cancel the transaction, eBay would not let cancel. I unsuccessfully contacted eBay about the issue seventeen (17) times.

I have a serious issue with an eBay seller and there is no mechanism to submit details and facts. There is just an endless loop of AI questions and if your problem is not one of the 15 it is programmed for, you are screwed. Ebay is the back alley of on-line sales.