eBay Reviews

I placed an order 01/23/2023 a clay cooking pot for 42.2. Did not received on timely manner so I purchased item elsewhere, emailed Ebay to cancel my order as I have yet to receive it stating product delivered on 02/09/23 which I never received, and they denied my claim. Refused to return my money. I have been customer for many years now. May have to think about it. Very bad customer service. Think before you buy.

A buyer wanted to return an item he bought on my eBay. It was a high-end speaker that I bought brand new from Best Buy. I have a no-return policy on items I sell. eBay charge me $130 for shipping and another $54 For processing the sale. The buyer wanted to return the item claiming it was a fake. I don’t think Best Buy sells fake items. eBay took the side of the buyer and charged my account for the full selling amount plus shipping. Now I am out the money and the speaker. This is not fair.

Have been waiting 4 weeks for a refund on eBay. The item was never delivered, and the seller refuses to issue a refund. eBay has been of no help whatsoever. eBay has allowed the seller extension after extension delaying my refund and has put my case against the seller on hold. Would not recommend the company for buying or selling.

eBay international shipping service is a total scam and let me explain why. When a seller posts a product and places a shipping price, that price is supposed to be quite accurate to cover the costs of shipping the item, but lately what you will see is when you search for a product, in the result list you see a product price + a shipping price. BUT....when you enter the product page you suddenly see that the shipping price is now exorbitantly 3 times what it was initially, but WHY? This is Ebay international shipping service.... Ebay provides a courier pickup so that the seller never really has to do anything but package the item. But wait so why pay the seller the shipping fees???? This is the scam, Ebay basically charges you an obscene amount of money to ship the item to you while also giving the seller the shipping fee that he charged you initially. Both the seller and Ebay win!!!!

She misrepresented the size of an item that I purchased from her. So I had to go through the hassle of trying to send it back. The package got lost/stolen in the mail. Then I was stuck with NOTHING. Meanwhile, she gets to keep my money (and) the thief gets a free dress. I could have left her negative feedback, but I left neutral feedback instead. She had my feedback removed, so I am posting my experience here. Ebay might have bought whatever lie she told to get my VALID feedback removed, but that doesn't change the truth. I sent her a picture of the dress that clearly showed HER MISTAKE. I sent her the case numbers that I filed with the post office. The dress cost $27. She would rather hold on to $27, than do the right thing and issue a refund due to a mistake THAT SHE MADE??? Proceed with caution when dealing with this seller.

I have orders that never arrived and can't get my money back, also defective items with no help from eBay. It's over $100 and I'm disabled and can't afford things like medicine because people stole my money.

Ebay's Authentication program is a scam, that supports shady dealers. I was sold a blatantly damaged Kobe Bryant Topps Finest Heirs rookie card. There is bubbling in the dead center of the card, on Kobe's shoulder but this wasn't listed in description or viewable in the photos the seller dcsports87, provided. When I received the card I could see there was a problem with something on Kobe arm but had to open the eBay authentication seal to see if it was the eBay authentication bag, or the other two sleeves the card was in. Once I broke the eBay seal bag, eBay said I could no longer return the card despite the 100% money-back guarantee they constantly promote. The card is still in a sealed sleeve, so it can't be touched. Feel totally swindled by the seller and dealer eBay.

So, as suspected... eBay's site showed that my selling fee was returned to me after I issued a refund! NOT! They were going to keep it! I called and sure enough "there was a glitch." Beware and check your bank account for exactly the sum of selling fee they show as taken from you in the first place. They kept referring me to the site's transaction records to tell me that it was refunded, but I was relentless. No amount with that number showed in my bank. At the end, the person on the phone told me that there must of been a "glitch" and they were going to refund me the selling fee. Hopefully, they will play clear this time because there was another instance where I feel they didn't return my selling fee, but I couldn't look that far in my bank. Same thing happened then, they referred me to their site and what it said!

They will not ever provide a live representative to help you and all situations are not addressed by the site. I have been trying to get a refund for an item that was never shipped to me and there is no help by the Ebay. Will no longer buy from this site.

Ebay has gone downhill. Flaky people selling items that ship at a snail's pace. Can't communicate effectively and full of excuses. This wasn't the case several years ago. Everyone has moved to Amazon. Ebay is the bottom feeder of sales people.

eBay sold me an expensive watch claiming it was brand new. It was not. I sent it back to them. And they sent it back to me in 2 weeks and still no refund. Now they are blackmailing me that I put scratches. Is there any law still in this country to deal with monopolies?

I recently purchased the TV on eBay platform from seller: BuyDig. The pricing and options are very good. I faced few issues in order and customer service professional Angela Z. helped me to the best. I almost cancelled my order but her service is exceptional which kept me order with no cancellation. Need people like her in all companies.

I bought an item (car sun visor) in eBay, I didn't received the item and immediately text Ebay the situation, they texted me that the item was already delivered to my address, when I asked for my money back they closed the case. I think Ebay is an unreliable company. They are playing with the people money.

People in eBay selling china products for lot more. They offer a date that never meet. I lost 2 products in 1 week. Never was delivery showing as problem with delivery fake sellers there and no guaranteed at all. WARNING. Hope this help save you money on a purchase there. Happy new year 2023.

On 2 different occasions I put up 2 items for sale scammers tried to RIP me off 3 times. They have lost my business. How are you supposed to trust a company with that type of neglect. The first time 2 different people tried to get my personal info.

I purchased as a guest. Minutes after my credit card was charged eBay sent me an Email stating: "Due to an issue with them we no longer offer this item." I was told to contact the seller. That is impossible without an account, which I do not want. The chat is electronic and therefore does not function at all. I was promised a call back from eBay and it never happened. I do not understand why the Federal Commerce Commission allowed this to happen. I was charged and doubt that I will ever receive the item.

I purchased a set of car speakers for about $15 from fleurdelis318 (eBay Seller). I never received the item. Seller claimed the item was shipped to my address. The US postal service showed a delivery confirmation at a certain date and time but they didn't know where it was delivered. I have property surveillance of mail deliveries and had proof no delivery was made at the reported date and time or on any other date. I reported the lost package to the Seller but Seller was unwilling to file a claim with the post office even though Seller had shipping insurance.

I attempted to unsubscribe from eBay's constant contacts due to a very unsatisfactory recent purchase and there was no easy or effective way of doing so. I do not plan on using their service ever again as it is predatory and very one-sided.

I got totally ripped off via an eBay purchase where both the seller and eBay were useless in support. I am so disappointed and officially HATEEEEEEEE eBay. They need to get better. I can't believe I am a customer stuck paying for an item that showed up wrong and no one could help.

eBay used to protect sellers and buyers but now only protect themselves and the money they can make. I have had multiple issues with faulty buyers recently and eBay not helping at all. They most recent case where they allowed a return for an item the buyer said they just did not want anymore then made me not only eat the original ship cost but pay return shipping as well and did not reimburse fees made me leave the site altogether. I recommend selling elsewhere as there are many places that actually care about their clients.

Avoid buying expensive stuffs on eBay!!!! I got scammed with a laptop, it arrived block and I asked for a return and eBay provided me with the QR code and I suggested to get a insurance shipping label but the seller was highly aggressive and abusive and he denied my suggestion so I contacted eBay customer service and they told me not to worry, if the item got lost they were going to refund me because I used their QR code and I sent back the item and the item got stuck in transit and then lost.

So_quick_trading ask seller to cancel seller got mad, block me and my wife. And eBay allows sellers to do this I will never buy again on eBay ever I'm done my wife and I will never buy again on eBay!!!

eBay suspended my account with a MC 011. And would not give me a valid reason. Conveniently after I sold about $2000 worth of merchandise and it was delivered to the buyer and I holding my money through manage their sketchy managed payments. That everyone is talking about and hates. If you look on YouTube, and google, this complaint is taking on the life of its own, and I think they will eventually be a class action suit for this. According to the customer service and I've gotten various responses. They refuse to release my 60-72 days. We are at the 60-day point now and there is no site of them releasing my funds. I get a different answer every time I call. I'm going to post videos on YouTube and use various social media platforms to spread awareness about this. It's so unfair. I encourage anyone to utilize the better resources out there like Amazon, Walmart, bonanza, and Facebook marketplace. Way better selling.

I purchased three 8 ft centerfold tables from Ebay. I did not receive the order. The tracking showed a package had been delivered (not my porch). The package was not even the size of the doormat. I was told that the package showed delivered to my city so it was decided in the seller's favor. It wasn't to my house. I called Fedex which showed the package slip for an address 15 miles away but still in my city. Thank goodness the Fedex driver had taken a picture of the package.

I bought a perfume on 09/29/2022 from Valentineperfume and was supposed to get it on 10/05, I contact the seller many times but didn't answer, contact eBay, but they didn't do anything, I tried to cancel, and gave me a message to contact the seller, I did and the seller didn't answer. I tried to make feedback to the seller, but eBay gave me a message to contact the seller, I don't recommend using eBay they protect the seller from all his violations, I already bought another perfume from another website, but I lost my money when I decided to buy through eBay, this is the first and last time using eBay

I was a seller on eBay for 16 years and had 100% positive feedback. A sale went wrong and they did NOTHING to back me up. Basically, the case was in my favor and then 2 weeks later suddenly, they stated that they reversed it to the buyer's favor and wanted me to pay them $850. Never again doing business with eBay.

If you email eBay corporate executives about a problem or issue that affects all eBay customers and has affected them for at least 25 days, you will be sent a computer generated e-mail stating that someone will contact you in 3 to 5 business days. I have received nothing! LIARS! They don't care about the problem and they sure as heck don't care about you!

I sold and shipped $389 on eBay but they are refusing to give me the money unless I give them my social so they can file a 1099. But the IRS only requires this on $600 or more. eBay is counting cancelled items in the total saying I sold $875. They’re including canceled orders where money never changed hands. I’m tempted to call the police!

eBay gave my buyer back a full refund and let her keep a very expensive Lladro figurine worth over $300.00. I contacted the buyer to return the Lladro to me at my expense for shipping costs and she refused. I reached out to eBay for their help, they refused to help me. This is illegal and against the law. It’s stealing. I want to file a formal complaint against eBay and the buyer Carmen ** for stealing.

Do not do business on eBay, no matter what you do your money will be on hold because buyer is not happy. I sold the 18k gold and today buyer open return case and said "It's not Cartier". I call eBay and customer support lady sad " for this you need to communicate with buyer". My money is on hold and as usual I'm nobody on eBay. I'm seller for 13 years on eBay and I lost a lot of money and items.

Sold a painting on eBay. This was a painting I bought 20 years ago at a street art fair. After the piece was sold and delivered, eBay held the money and started asking for personal documentation - ID, utility bills, bank statements, etc. After everything was sent to them, they asked for a receipt of purchase for the painting I sold. I explained that I didn’t have it. I sold an old painting that was sitting in my garage. eBay restricted my account indefinitely and literally stole $720 from my sale. This company is a scam, their customer service is a joke - they don’t respect sellers and have no shame in appropriating money that goes through their platform. If you are thinking of selling on EBay, think again. Don’t fall for these scammers. They will steal your money!--

Is there rating lower than a 0 star, because EBAY is a piece of ** for sellers. I have never been on restriction or suspension, however my funds are on hold although the buyer signed for the received item by signature. EBAY is a rip off. They state that high value items will put your payments on hold, however the so called Team Lead could not tell me where to find the dollar amount that constitutes a high value item. Sellers do all the due diligence you can before selling on EBAY. I would not touch them at all.

Ebay stated to me I had to file a claim with UPS for a damaged shipment. After 3 attempts with UPS they Stated "you must file the claim with Ebay since you purchased the freight off their Account". Contacted Ebay and 4 times I was told a manual request was processed to refund me. 5th call told claim was denied with no explanation. Nothing but LIES and broken promises.

I had poor experience with eBay now. I was a good customer since ten years but eBay is just turn shaming people, literally selling junk parts which is not good and helloing junk seller profit or scamming people. Sad truth is I'm a victim for that too .. No more eBay .. Rather buy stuff from direct vendor. At least have some sort of assurance.

They no longer allow new sellers. You'll just spend time posting items, then their bot will automatically permanently suspend your account. Non-existent customer service. At least they've made the decision to open up the door to competition who aren't as worthless.

I had not sold anything on eBay for a couple of years, now you have to send the item to the buyer before you get credit for the payment, and if the buyer is happy with the item your payment will clear.. 2 weeks later... So of course I had a problem with that.. I notified the buyer and eBay that I am canceling the transaction, I am not sending a diamond ring to whomever without receiving payment... told the buyer and eBay to refund the buyer's $$... Of course now eBay is saying that the buyers fund are on hold and I have to refund him and then eBay will refund me... REALLYYY!!! I don't think so.

I like to order on Ebay, to save instead of paying far more on other websites like Amazon. But my experience with Ebay was not all that well yesterday. I ordered an item. AND when I found a better purchase, I was not able to cancel, only a few hours afterwards!

Ebay does not inform its customers that the packages it sends are uninsured by USPS. I had a $350 item I was selling lost by the USPS, and I filed a claim with eBay to dispute the loss, saying it's their responsibility to absorb the loss not mine. Not only are they refusing, they are still charging me a $55 transaction fee on top for funds I never received. THIS COMPANY IS HORRIBLE SCUM!

eBay and UKDEALS, a seller on eBay are criminals. I ordered three products from UKDeals on eBay. They claimed the carrier could not find my address! Amazon delivers to my doorstep a few times a week, UPS, FEDEX, USPS somehow can locate me, but UKDeals says they couldn't locate my address? As a result they refunded one of the three orders. They refunded the one for $25 and kept my money for the one that was greater than $50.

We have been dealing with this for several months. Our account was suspended for no payment. Someone got in and sold some product under our account, not sure how, then Ebay said they will reinstate the account once we pay the fees. I explained, those were not our products nor did we receive any moneys from eBay. I must have been transferred today five times.

I had a high dollar putter I wanted to sell. After not selling at a fixed price, even with "Offers" available I started an auction. I started at one cent but put a $600.00 reserve. When I posted it the $600.00 reserve was very visible next to the bid box. I felt it might scare people away so I tried to edit this out. In the past I could edit the auction after it started. I had to end that auction so it was there for only a few minutes. I re-did the auction without the reserve. eBay charged me $55.00 for the reserve so I called them. They promised not to post that but the next day they did! Then, after the auction ended they charged me another $60.00 for unexplained costs??? That's a total of over $115.00! I tried to close my account but eBay keeps open for as long as they want. Warning, stay away from eBay.

Order five times in total since June 2022. All were carefully designed fake items that have been confirmed by eBay.ca. I just requested all return. Then my account in ebay.ca has been suspended for "Filing excessive returns", as if I should just take some fake items not file all returns. Suspended my account with no good reason, which has led to a result that I has been no longer covered under the embg program and buyer rights commitment guaranteed by ebay.ca when you set up ebay.ca account. This suspension let the cheating seller(s), kaja_2888, actually took the advantage of keep my money paid for its fake items. Order number: **. Item ID: **. Received Fake Items 2 times from the seller, kaja_2888 in my total 5 times orders, need refund. eBay should responsible for the refund as ebay suspended my account no any legitimate reason but "Filing excessive returns".

My experience with this website has been extremely infuriating. Never have I felt so fooled by a company. I thought since ebay has such a big name and commonly used to sell and purchase that I would give it a try and sell some of my books. Not only did they not list my product but were also extremely unhelpful and difficult to get in contact with. Moreover, after I finally got ahold of them, they suspended my account and I no longer have access. Words cannot express my extreme disappointment with this company.

I bought a touch screen music player for close to $200 well when I received it it didn't even cut on. It was just a sitting chunk of metal that never worked. When I contact the people they would never respond back to me and then eBay said my time was up and that was it. They never would contact me back I've tried getting a hold of anybody every way I can and they just don't care.

Sold an item. It was destroyed in shipping. Seller canceled payment with credit card and took the payment back. Now ebay wants to charge me over 1400 because of the return. They have been very difficult to deal with in regard to the whole issue with customer service techs that cant speak English.

I purchased an item that was counterfeit not knowing it was counterfeit. When I submitted a return there was no guidance on how to submit a return for a counterfeit items. So I submitted the return under remorse, and because I did so, eBay didn't want to help me when I discovered that I would have to pay the shipping charges for the return, which cost more than the item itself. They essentially protected a seller that was selling fraudulent items over their customer, and justified it by using the return option that was selected as the reason, as if that was more important than the actual injustice. I will never use Ebay again, as they are protecting scammers enabling them to continue these unlawful practices. Crazy! Sticking with Amazon, never had this type of issue with them.

I am new to selling on eBay. I have a 100% seller rating. I decided to take my kids on vacation and knowing I would not have internet service, I communicated to EBay that I would not be available for selling or returns for 4 days. Well of course while I'm gone a buyer wants to return an item, not a problem except Ebay decided to give her a refund and let her keep the product because I didn't respond in 3 business days.... The business days I let them know I wouldn't be available. I tried calling... I was told they would help me, but then decided they wouldn't. I even had their customer service representatives, 2 of them, agree what EBay did was wrong.

Ebay continues to lose my business. Today was the final straw. 3 employees all with different information. The supervisor Zach was just embarrassing himself every time he opened his mouth. He could not stop lying and cutting me off over and over. He offered nothing to make this situation better. He offered zero recommendations to better correct the situation. In fact he minimized my complaints by saying “you were inconvenienced, but that’s not that bad.” The words that came out of his mouth scared me. I’m scared because this is the generation that is going to be in charge one day. I can’t imagine handling such a terrible situation the way he did. I will continue to tell every person I know to stay away from this corporate devil. Find better places to spend what little money you have right now. Thank you for listening.

I have been selling online for 2-3 years using a vast range of services and platforms and because of this experience I am aware of the various guidelines, standards and policies that vary from one company to the next and I am able to abide by these general rules. However, until just very recently I had not been a seller on eBay, although I have been a buyer in previous years.

Seller shipped to wrong address but tracking still showed delivery to me. Ebay refused to even compare the delivery address with mine to see I never received it. Seller basically shipped to himself, so tracking shows delivered - just not to me! So I'm out $500. This was an obvious scam by the seller and Ebay is complicit in this fraud through their negligence in not checking the addresses. I live in Oregon and the package never even left New York! Buyers BEWARE of purchasing anything on Ebay - if there is a problem and you do not get your package all Ebay will do is send a form letter denying your refund. Now I have to get the actual delivery address from USPS and send that to my bank to reverse the charge. A huge waste of time all because Ebay can't be bothered to do any investigating of even the simplest of things like the delivery address!

I bought a pair of earring from a seller on Ebay. Upon inspection, they did not match description on the product site. After showing it to two jewelers who concurred, I returned the item to the address on the shipping envelope. I informed the seller that I have returned the item and she said she had moved but not a problem since she has provided a forwarding address at the old address.. That's when the big scam and fraud started.. The seller keeps forwarding her address for $1.10c with the USPS so the package never gets delivered and keeps being forwarded on an infinite conveyor belt. As of now I have don't have the product, had to pay the Credit card and have received only lip service from EBAY. I truly believe that EBAY has lost its credibility as a reliable platform. It supports fraudsters, scammers and crooks who prey on unsuspecting victims. BUYER BEWARE OF EBAY.

Our company never got the chance to sell on eBay! The account was suspended for no reason and all the work put into adding products was in vain. eBay is using its position of power to act like a schoolyard bully and when questioned it gives no reason for its actions. There are many other smaller online marketplaces that act better and offer trustworthy solutions than this expensive and useless portal that it is now www.ebay.com!

They scammed me, and many more. Sending liquid medication, in unsealed bags, leaked everywhere, and expired. I'm stuck with it, and they stole 36.00 in the process. They allow thieves on their website

I opened a LTD company to trade on this platform, created an account, made 0 listings 0 actions and got permanent ban in 45 minutes. Only reason I can see for ban is that I am a Ukrainian person, so will try to file a lawsuit against them and will update the review with my progress. Would strongly discourage any small business to use this platform. Support did not even try to resolve my issues, just standard response texts.

My order was never delivered. Seller did not update tracking information on time. Customer service of eBay is terrible and didn’t issue refund. Unfortunately, eBay decided to close case without issuing refund. I want to say that I receive many shipments from AliExpress, wish, Etsy and never had even one package missing. Their logistics team update me with every step of progress and I receive confirmation from CanadaPost when it arrives to their facility. It is a great way to ensure that customers are treated as supposed to be. In case of eBay shipment you allow your sellers not to update progress of shipment and your logistics team uses unreliable service of CanadaPost without following up. As a result of your negligence I am punished by losing money and product. Very bad customer service, logistics and customers treatment. I will never order anything from eBay.

I ordered a lawn mower part through ebay using their listed seller Power Mower Sales out of South Miami Heights, Florida. I read the reviews of the seller and they were rated over 99% satisfied. I never would have imagined I would be in the 1% of unsatisfied. The shipping was fast and I did in fact receive a shipping envelope. However, the corner of the envelope was torn and there was no part inside the envelope. I immediately reached out to the seller through ebay to inform them the envelope was torn and there was no part inside. I offered to send them a pictures of the envelope. I have never received any communication from the seller. I mean not even an acknowledgement they received my communication.

Worst client service ever, will never come back. I asked a question by a call, the person was very mean to me and hang up after 1 minute. I explained my situation to other staff to get an explanation, and other people from eBay told I could just leave the platform if I wish! No apology, they don't care, and never helped me.

eBay/ Packlink /Evri have started a new joint scam. They are targeting high-value items and removing them from their packaging systematically, re-sealing the box and delivering empty boxes to buyers. The seller has to refund the buyer and then they don't compensate the seller. The items are likely sent off to a parallel economy where the items are sold on the black market for profit by eBay, which is struggling financially due to high fees. This has happened to me and for two months eBay and Packlink avoid responding. I know my item has been re-sold due to location services.

I tried to sell a watch that I purchased through an Authorized Dealer. The title stated that there was an aftermarket bracelet on the watch and the Original was in the box. The watch sold and I sent it off to get "Authenticated". They immediately returned it and stated it could be counterfeit, I'm guessing it's because of the aftermarket bracelet. Do they read the listing? Do they just glance at the watch and make a quick judgement? So now I am not able to repost this authentic watch because they say it's fake. Such a bad experience with this "Authentication Process".

3 sales in one week where buyer never paid for what they bid on. They focus on their own benefits only and how much they will make not sellers benefits at all, nothing whatsoever happens to buyer who bid and win auctions and decide not to go through with payments, waste of time for sellers, after listing a product for a week and have multiple bids and the guy who won the auction decided not to go through with payment, nothing whatsoever happens to them from eBay, but if you have one dollar outstanding balance for ebay, they put a hold on your account for two weeks until the one dollar is collected, even though they have permission from you to collect automatically, why don’t they do the same with buyer who don’t go through with payment and stop wasting our time, which there were other sites where I can list my stuff and not give ebay my business.

Purchased item and was sent one different than pictured. Seller sent a tiny return label and I took to FedEx pick up. Seller gave false tracking number so I could not track. EBay is not helping me. There are many messages from me to seller but apparently they won’t take the time to read them. I told them to check with FedEx and also Sam's Club which is where the return was going. They just won’t help at all.

Ebay support are lies. Did not help me with refund for faked electronics part. Plus they stolen my money when asked to send faked items back to seller. Spend tons of my private time. Completely nasty guys.

When you buy something on eBay you don't find out until after you place your order that it's coming from China and will take a month and a half to get your order if you even get it at all. This makes ebay a ripoff. There is a tab that says cancel order but when you click it it says too late. DON'T BUY FROM ** EBAY

I am a seller on eBay and now I don't even get paid for the items I sold but ebay surely chargers insane shipping labels..ebay is nothing but a scam and rip people off everyday..If you a seller it be best to find another website to sell at..ebay chargers all sorts of fees and shipping labels and it's not worth it..Will never buy or sell on ebay again..I hope ebay closes down because they are a worthless company.

We are local business in Virginia and Switzerland. After 22 years with Ebay they charge our company 19% total fees. This is a lot and Ebay charge fees for the shipping cost but shipping it is cost to the seller not the brutto income. Management payment is good but seller has to wait 3-5 days for bank ACH. Shipping problems. No option for ebay international express like DHL which is the fastest to Europe and worldwide. Also as international seller we do need valid buyer email address for customs pdf papers and any communications like was for 24 years before. Not just ebay sloppy mail. Principal RAQport.com

I was new to selling on eBay and had done about 980$ in profit on my items sold and eBay decided that I had breached their user agreement for using Mat instead of Mathew for the first name in my account because I was “using a fake name”. Because of this they suspended my account indefinitely and are refusing to pay me the money that my items sold for and buyers already paid for and have had shipped to them. They offer no customer service whatsoever and you have to use extension codes to even hope to speak to a real person when attempting to resolve an issue of any kind. Needless to say I will never list another item on eBay again and I urge everyone else to think twice before doing so as well.

eBay permanently close my 15 year old account with 1866 purchase because I returned some items that was counterfeit. One seller claimed it was real when I had reasonable proof it was fake and made an appeal and eBay took his side. They said I was taking advantage of the return policy as I returned a item that was stated “no as describe” which seller claims it was “as describe”. First of all, I have a authentication certificate from Legit Grails that state the item is FAKE. Second, eBay prohibit counterfeit items and they took blindly the sellers side without even looking at my proof of counterfeit. I purchased Chanel purses for around 1000$ to 4000$ and I’ve received 4 times counterfeit WITH proof of authentication of counterfeit. I called maybe 10 times and no one resolved anything and each tell me a different story.

I'm submitting this complaint against eBay to the New York State Atty. Gen.'s office, for their review. eBay is falsely charging customers fees that are not valid. I sold an item, and the customer informed me that he would not accept the product. I immediately told FedEx to return the product to me and that the customer threatened to refuse the shipment. FedEx told me there would be no shipping charge incurred because the product was never delivered. eBay still charged me $43. I had a pair of headphones selling on eBay that was purchased for $745. Because of these ongoing issues, I decided to no longer use eBay and authorized eBay to refund the entire $745 to the customer held in my eBay account.

Purchased a $240 pair of Air Max 90 brand new. Waited patiently for them to come in the mail. When they arrived I checked them out and they were damaged from the inside. Unwearable. Contacted eBay’s solution team, no help. They told me to sell it back on eBay. It was no returns. It was a final sale. How can someone Non-new shoes for $240 and get away with it. EBay said they can know no help from them. If you get Frauded from a post Report the bogus sale to your bank they will fight for you because eBay won’t!!!

This is an overall review of eBay 'service.' Just about every time I ordered off eBay, it takes so long to get what you've ordered, and lots of times, the sellers keep moving the date of arrival up to a later date. When I buy, I expect it on the date it said. This is why I try to avoid eBay altogether whenever I can. I was supposed to receive a Ferro rod yesterday, and it wasn't even in transit yet!!! This makes me go ballistic! I ordered this on the 4th, it's now the 12th and they've moved the doa to the 14th!! Urrrgggg.

Not happy. These people sent me a coconut oil hair product in a bottle with a very small leak which is not evident at first, until you pick up the bottle and it's there. I thought it was dripping down the side after pumping but now I've discovered it's a leak. Makes a HUGE MESS in the cabinet or on the counter. Where is quality control? Every other product I order from eBay is defective nowadays. Sick of it.

Unsure as to how this company still in business. I used to love eBay and bought and sold on it years ago. This company has lost every bit of its business ethic. Woke up to find out that my account was suspended for no reason and they removed my listings. Impossible to get anybody to help and they couldn’t tell me why. No customer service. Zero help. Beware. Do not use eBay anymore.

I have been a customer of eBay for many years, buying and selling. Recently I listed an item for sale, sold it and was waiting for payment. The purchaser sent the money and I assumed that it was going thru PayPal. eBay confirmed they received payment, then advised me that until I send them my bank account number, they will not pay me. Very surprised I tried to contact them, finally someone called me back, they said they no longer used PayPal and that my bank account is the ONLY option for them to be able to pay me. No credit card or check or even a credit could be sent without my bank account number.

I bought and ultimately returned a brand new Samsung Galaxy Ultra S22 cell phone, to the tune of $1,163. At first, I thought I was having difficulty with the seller, but it turned out to be a huge misunderstanding. In the meantime, I turned to Ebay for assistance. The girl opened up a case for me in order for Ebay to step in. Now, they are holding my refund money hostage because they are claiming they can't get a hold of the seller to verify the receipt of the property. If they bothered to look into the messages on both our accounts, they would see there is no problem. I know the seller is available because I just recently made contact with no trouble. The communication that has taken place with Ebay was initiated by me, despite the promise they make to contact me within 48 hours. That time has come and gone. I want my money back. DON'T EVER DO BUSINESS WITH EBAY. I learned my lesson. NEVER AGAIN!

I ordered a sword and the store received pay but never shipped item. I petitioned the store then eBay when I got no response. eBay just replies, "We don't care. Basically we won't help you. we take no responsibility for the people selling on our site..." Pure **

EBAY has had a huge sum of my money in their account for over a month, without sending me any of the amount that they owe me, I have spoken to their customer service centre for over a month now and all they keep saying is "...your account has restrictions on it and we will get to it soon!!" You cannot speak to a supervisor ever. Please be wary of them.

I have been selling on eBay for quite some time and have dealt with the multiple fraudulent purchases thrown my way. This last one was for a laptop and the buyer reported that his account was hacked after I shipped the item. After shipping the item I lost full control on the shipment since eBay technically shipped the item and was waiting for their review to know what to do. They finally were able to route it back to me but while it was en route, they decided to put holds on all my sales and restrict my account to where I can't sell anything. All listings have been removed and there is no way to contact them other than email with a response saying they will review my email within 24-48 hours.

eBay doesn't put up front the amount of time it will take to receive your item. In most cases they will let you know after you purchase the item. Why doesn't Ebay change their policy in this? I will avoid shopping on eBay because I waste time finding out when it will arrive AFTER I PURCHASE THE ITEM. 2 to 3 months in some cases so I can't wait and so I cancel the order and keep looking and then do it all over again... Waiting to find out if I will get it in a timely manner.

Be careful. There are NO rules to selling fake items so this is where the scammers go to sell. I unfortunately received fake items and EBay was of no help to get a refund. eBay only helps the scammers.

I purchased a Carburetor for my lawn boy mower from Gardenmorecare on the EBay website. It was listed as the replacement carburetor for my model mower. The carburetor DOES NOT work on my mower, explained what happened to vendor and asked for a refund. They wanted pictures of my carb and their replacement carb and said they would correct it. 3 days go by and still no resolution after answering all their questions and sending pictures, model #, serial # and order #. Tried to get hold of EBay and got nowhere in trying to speak with someone. Clearly the vendor doesn't want to return my money and EBay touts MONEY BACK GUARANTEE. YEAH RIGHT!! Don't deal with this vendor and if at all possible shop on another site. I have had much better outcomes not using EBay.

I purchased a product from a foreign country seller. It was not as described so I requested a refund. The seller gave me a hard time about the product description and expressed anger over my review of the quality of the item. He finally agree to give me a refund after telling me that IF I had I written a nicer, more positive review, he would have refunded me without having to return it but since my review was negative, I would be required to return it at my own expense. I sent the product back over a month ago and have yet to see a refund so I wrote to eBay to live up to their guarantee.

Ordered GoPro Hero 7 Black, needed GoPro Hero 7 Silver. Return was over half what paid for item. Money back guarantee is false, giving half money back to be able to return. Didn't receive item for weeks, ordered from Walmart, received in a few days.

eBay is a terrible selling platform. If you try to start your business on there they will continuously block your account without explanation. I provided my information, sent my documentation, and spoke with their people who have cleared this up twice but again my account is suspended. Also they have the worst customer service for sellers, I have transcripts where they cut and paste generic answers without looking into the issue and terminate the chat. Then after painstakingly trying different methods to get a phone call and talk to someone they review my account and see that it shouldn't have been blocked and reverse it. They state it's for the safety of the customer but then they block good sellers and let ones that are obviously policy violator sell. Do yourself a favor and don't waste your time.

eBay is arbitrarily charging customers erroneous fees at their discretion. They charged me over $400 in miscellaneous selling fees for products never sold on their platform. They refunded those fees when I threatened the New York State Atty. Gen.'s office regarding their unethical business practices. A customer informed me that they did not want a product I sold on eBay.

Ebay is not seller friendly and will oftentimes scam sellers! They will allow a purported customer to return items for any reason. Then the buyer is stuck with paying Ebay fees. Recently, I sold a vending machine and in the ad I clearly stated "vending machine only". The buyer wanted a credit card reader and Ebay allowed the return and stuck me with over a hundred dollars in fees and shipping expenses. Do not use Ebay. They have no respect for buyers and should be regulated.

I do not recommend Ebay. These people are a fraud and allow sellers to sell fake things and after you buy them. They do not want to return the money and Ebay helps sellers and we buyers lose 50% of what we pay for those pieces or things fake. I honestly don't understand how the FBI allows Ebay to have sellers selling fake things because there is a Counterfeit law.

First off they don't even deserve a 1/4 star! Since eBay switched to their new system is a big disgrace and rip off. We've been selling on Ebay for over 5 years now and this is by far the worse they have gotten. First off they gave us a $500 dollars selling limit per month. Our company sells medical equipment. One item is way more than this amount. We abided by their rules and sold a few smaller items under that limit and had no issues with our buyers or sales. We've been requesting a selling limit for month now and still we are not approved. So we have items in our inventory we can't list because we can only list up to $500 per month. The other issue they are taking a big percentage of your sale and it takes longer for them to transfer your funds. On top of that you can never get in contact with anyone to discuss these issues. We definitely recommend you sell your items on another platform. They are now in the club of the the rip off!

What it’s supposed to do and how I used it: It’s supposed to instill a level of trust so that you can quickly make a purchase for something that you would otherwise spend more time thinking about or may not purchase at all. You think, there’s some slight risk, but eBay has my back. What actually happens: I bought a pair of New Air Jordans. There was no defect noted in the description, but pics were limited. So I bought. The sneakers passed the authenticity check, but when I got them there was a big black blemish on them and the texture was also worn down.

They can't tell right from wrong and shamelessly help scammers against honest customers. I bought an item, which was supposed to be unused, fully functional and in excellent condition. But it was actually in poor condition with damaged and missing part, and stains. I left a negative feedback. This guy begged me for a revision and I wanted to get some partial credit back instead since he denied the return initially and I didn't even have a printer to print out the return label even if I got one from him this time, plus too much time would be wasted for a low value item even if I manage to get a physical return label. I wanted him to refund me first then I would change the feedback as he lied about the item condition first. It was nothing wrong, I just want to get compensated for an item which didn't live up to the description and save my time and protected me from getting scammed the second time. He then refused to refund me, just like I suspected.

I purchased a tummy control full body shaper for my wife's niece, was sent the wrong item, EBAY told me to send it back, I would have to pay for the shipping and I would receive a refund for the return shipping, I received an email from EBAY CUSTOMER SUPPORT TELLING ME THAT THEY WILL NOT GIVE ME A REFUND, THEY ARE NOTHING BUT A BUNCH OF LYING THIEVING CROOKS.

I've been an eBay seller for over 22 years. Time after time all I hear is that ebay wants buyers to have a "good experience". I've been ripped off by buyers and ebay MANY times. My most recent experience was when I sold an item to a buyer on 3/8. I shipped it on 3/10. It was a PART ONLY for a kitchen appliance for $12.99. I have a no return policy for "buyer remorse" return requests. On the night of 3/10 the buyer filed a return request saying they thought they were buying the whole appliance for $12.99~~a NuWave Convection Oven. The listing VERY clearly listed it as a part & pictured the part. I had the option to deny the return which I did.

I sold a item over a week ago for £70. eBay took £10. I used my last £15 to pay for next day delivery. A week later my account is in minus. I am starving. I cannot get heating or smoke and eBay think it’s okay to say I’ll be paid soon. eBay has the fees. The buyer has the item. But I am now sat for the 3rd day starving! Do not use eBay to sell unless you are rich! I am going to take legal action.

I don't know I felt like the owner of eBay became so successful he just don't care about his business no more. He has some team members in the chat very rude toward either customers or sellers. I sent my information to eBay because of mismatched information. They closed my account even for me to buy. I never bought sold anything on eBay for me to say that I will do something negative or used to do something negative. The customer service that they have are really rude. First of all you cannot even call someone on the phone. Second of all those people are extremely rude . They don't want to escalate the case to hire managers. They act like they are the end hand, nobody above them and they closed my account permanently instead of asking me to send other documents if one of them did not match. What company who wants your money will do such thing. I guess eBay is rich and don't care losing his customers. Hope eBay stay rich forever.

I decided to sell some inheritance items on eBay. Haven't used eBay in 15 years. It used to be easy, but now, it's horrible! I posted my items, got a bid on one of them in 48 hrs. When I entered my profile on recv/dispersing currency it all went fine. Then when I received notice that someone wanted to purchase, eBay site kept telling me that I was lacking banking info. They did the test bank routine (send .10 cents, then withdraw .10 cents) everything worked. Still the error message kept appearing. I decided to call customer service... go grab a cup of coffee or a beer, here is when things go incredibly south!!!

I purchased a digital piano which had "money back guarantee" from both EBAY and Musician's Friend. When the piano arrived it was severely damaged. I complained to EBAY who said to contact the seller. The seller said it could do nothing since the purchase was on ebay. After weeks of phone calls, EBAY sent a return label which was unprintable and provided no help in transporting this huge, heavy item. When I requested more time, EBAY refused. I am out $483.

Ebay only makes money from Sellers. So when sellers rip you off or fraud or lie, Ebay will side with them on every appeal. They DO NOT guarantee anything. They say they do but when you try and collect they side with Seller. And if you think using PayPal helps, it does not. Paypal will side with EBAY on every decision they make, so you have NO RECOURSE. It is a big scam and I would not use unless you are prepared to get ripped off and take the loss. Too bad, it used to be a pretty good place, now they make Craigslist look like a safe place.

What terrible online company! Customer service practically inexistent and if you are finally able to contact them, they are simply rude and unhelpful. NO protection to their customers unless you are a seller. It is simply one of the worse online company. AVOID, AVOID, AVOID. And it is obvious that Ebay can't care less about their customers as they don't even have the courtesy to reply to complaints. Eurk!

if you sell on eBay, go to payments, transactions, view on your sale and look at what they are charging you fees on now. The last item I sold was $400 and it was a large item. Costs over $70 to ship. Total sale was around $520... Paid over $75 in fees. How is it legal to charge me fees on sales tax that is collected for the state????

So for whatever reason I have been doing business with them for over 1 year listing, selling and buying. Recently they restricted all services and removed all the work that I did but they still have no issue taking my money for new items and kept my money from all the sales. I had to request 5 times for them to call me and out of those 5 only 4 either hanged up or kept me on hold until they hanged up. So disrespectful and the last one finally gave me answer's after threatening that the call has been recorded. Save yourself a headache, find other platforms.

I've been a buyer on eBay for years. Started purchasing on ebay again lately and purchased a printer. Time placed Feb 1, 2022 at 7:08 AM. Order number **. Total $453.15 (1 item). Sold by catllc <----blacklist this person! I tried to cancel the order 5 seconds after making it because the shipping would be 2 weeks, but the seller refused. So I waited 2 weeks. Saw no package, look at the tracking info. And it says order has been delivered. USPS: **. But guess what, it was delivered on Feb 2....a day after my order. And at another state HOMESTEAD, FL 33034. My delivery address is LIVINGSTON, NJ 07039. And the package was shipped out on Jan 25th! Before I ever made my purchase!

I have had an account with eBay since the late 90’s. I only use it occasionally to sell items and have not used it for a while now. At the time I listed a recent item for sale I was aware eBay was no longer using PayPal and was handling transactions on their own. What I was not aware of is eBay will hold your funds from the sale for two weeks for each transaction completed until you reach 15 sales. After complaining to eBay management they agreed to release the funds after delivery confirmation has been completed however this still means a minimum of five business days before the funds are released. I find this policy to be highly unfair to any seller that only occasionally uses eBay and will be looking at other means to sell items I no longer want or need! Goodbye eBay!

I been selling on eBay for over 10 years and have a account with 7000+ reviews. We sell our own brand of item and was doing good. For the last few years my ebay sales tanked, at the same time I am doing very good on Amazon selling the same item. Ebay now has a limited listing function like a joke, it rank you down when your item does not sell and limited the item you can sell on ebay... Wtf? Whoever came out with that idea should get fire. My sales become worse and worse due to it. I can't list all of the item I have to sell!

I ordered a pair of supposedly leather pants. The seller said they were in the US, they were in China. I ordered them and they are cheap plastic. The seller said they would accept my return but I had to pay for the shipping. It is eBay policy the seller pays for the shopping if the item is damaged or FAKE. EBay will not back me on this and there is no one to speak to in customer service now. Everything is done electronically. I need help.! EBay is now not a good place to shop. You can not get any help. I contacted them through their site and it was no help.

I used to sell on eBay a long time ago, and had successfully sold many items. I have always had a 100% rating. I decided to start selling some things again, as we recently moved, and there are things that I no longer need or use, but were well taken care of. A few months back, I listed a beautiful ring. A gentleman recently bought it, but because it had been so long ago, I simply forgot about the listing. I was about to get the ring so that I could send it out, but since we had just moved, I wasn't able to find it. I decided to just refund the gentleman's money right away, only to find out that they wouldn't release his payment to me for at least 2 weeks, to give back to him, because I hadn't sold in a while. I had no idea that this would happen. I guess that their new rule is that you have to sell 25 items now, (in close succession) before they release your payment immediately.

Do not buy anything on eBay. They don't offer a money-back guarantee, and the sellers in the USA represent they are US based, and the majority are Chinese companies with a frontman in the US. They use a warehouse and logistics company, and the US taxpayers subsidize the shipping fees. They also do not protect buyers, just sellers. You can't block a seller. There is massive misrepresentation and price collusion by the sellers and eBay. They manipulate search results with preferences towards higher-priced items. There is no pricing consistency, and the same product can have various prices.

I purchased two brand new Firestone tires from an eBay seller, ("Tire508" or "TCI, Inc."). After 3 months and approx. 1000 miles, one of the tires blew out. I took pictures and contacted the seller. I was informed that their warranty doesn't cover what they deemed "not their fault" and that I was past the 30 day return period. I tried to bring it to eBay's attention and NEVER heard back from them. A tire's normal life is 2 - 3 years and the seller or eBay should have honored some form of warranty or refund after only 3 months and 1000 miles.

All open issues are resolved, I have decided to move on and find a different market place that would fit better my business model. I was contacted by team member and understand that they tried to resolve the differences to the best of their abilities.

Sold an item and can't be paid because I will not provide my bank information (since I was a victim of identity theft a few months ago and have all new accounts). eBay won't give me a credit for the amount for future payments. They won't use Paypal or Venmo to give me the money I earned. See ya, ebay.

eBay has several accounts linked to mine for various reasons. I have a business account and my nephew who is a minor was selling on eBay a Pokémon card. It sold, he didn’t ship it, and they restricted my account. Took down over 600 listings. They are linking accounts without making you aware, IP addresses, shared Wi-Fi, whatever but it was no fault of my own. A competitor came to my business trying to partner up and he is now linked to my eBay. He used my Wi-Fi to look at his listings. I do not know. All I know is this is a costly unfair business practice if ever there was one. The competition’s visit to my building was 10 years ago, so how far are they going back, monitoring your IP in what manner using it to hurt you and your business or persons selling or buying on eBay. This should be illegal. Not your fault but they bring you grief.

I bid on an item. The seller cancelled the bid. And I get an account restriction. They would not disclose the reason why and just said it in their best judgement. Ebay should not be able to do this. Ebay would not state a reason.

First of all Ebay does not even deserve a one star rating but that is the lowest option to choose from. My experience with Ebay has been a nightmare to say the least. My account has been suspended/blocked. I have been trying for two days to get answers as to why. I have done the chat and was told I needed to follow the link provided and request a call back. The link did not work, there was no option to have someone call me back. I emailed them only to get an email back stating my account can not be unsuspended because I was found to have unfavorable selling which is a risk to the community. I have NEVER sold anything on Ebay. I have only purchased one time in the past.

Just today I created an eBay account and got immediately suspended after upload my first product made with Printful. What I have done --> 1. Create a printful & eBay account --> 2. Connected my eBay account with my printful account --> 3. Upload my first product --> 4. Got suspended. Then I wrote an email to them and they just say "Your account was restricted because it exhibits a risk to eBay and to its community. We're not comfortable with your selling practices or business model, and we feel they don't help to promote a positive buying and selling environment." Which I dont understand what I did at all and this is what they also wrote "We don't provide specific information on what behaviors we have found to be a risk to our site."

I sold The Witcher book Series for $175 plus buyer paid shipping of $8.86 and my payout was $146.29. That’s a $40 difference they claim are from fees. I will never sell anything on eBay again. They robbed me of $40 and can’t explain where the money went.

Selling camera gear, six items. Personal gear... Sold three items with three more to go. NOT A BUSINESS. Yet here is what eBay promotes... "Do I have to pay federal income tax on my sales? Starting on Jan 1, 2022, IRS regulations require all businesses that process payments, including online marketplaces like eBay, to issue a Form 1099-K for all sellers who receive $600 or more in sales. The new tax reporting requirement may impact your 2022 tax return that you may file in 2023. However, just because you receive a 1099-K doesn’t automatically mean that you’ll owe taxes on the amount reported on your 1099-K.

Have been on eBay for more than 20 years. Ebay is the company no matter how good you are as the seller, they will NEVER protect you as the seller. The ridiculous/unreasonable buyers are always protect by EBAY. If you are the seller, please be awared of this. The sellers' lost - eBay calls that as your cost of doing business EBAY. The seller is always the "LOSER". Not only you get the negative feedback which is false claim, you lose your item/money as well. No matter how clearly you described your items, the buyers always win. That is why we are leaving EBAY slowly everyday.

I've been selling on Ebay for over 20 years, every year it get worse and now I might never use them again just because they are doing so much selfish **. They quit using PayPal, keep increasing their fees and now when you sell an item and get paid from the buyer, Ebay can hold that money up to 2 weeks until they verify it was received by the buyer! So now they can hold all that extra money for up 2 weeks and do they pay you interest, Hell no! They're trying every little thing to make more money off everyone. I guess I will now use other selling sights since they got so greedy.

I've been a customer of eBay for a few years, never had a problem until recently, I was lied to by an eBay representative. Lack of customer care and lied to made it a bad experience. And if they want you to get extended warranty beware.

Shipped two identical items, two days apart from each other. Utilized Ebay shipping services for both. Both successfully delivered. Charged $20 shipping fee on first delivery, weight 12 lbs. Second, identical item, shipped in the USA, same as the other. Charged $60.19 with weight of 53 lbs! I have called eBay three, today fourth times! No resolution. Instead, every time I speak with eBay, I'm told "24-48 hour turnaround time." And, in case you didn't hear it before from them, "We respect your opinion." Really?

Every time I use PayPal in the past year on eBay, I immediately see Venmo charges taken out of my checking account. I report it to the bank, get a new card each time. As soon as I check out on a secure connection on eBay, it happens again. Four debit cards later, I cancelled my eBay account. I never even had Venmo. Account information is not safe on eBay. Never had this issue with Amazon. Was an eBay user for 20 years.

My husband buys and sells on eBay and Mercari. He had a disagreement with fees and the way sellers were being treated in the last few months. After he complained, his account was frozen. The purchases he had already paid for were frozen. He can't get the items, he can't a refund or cancel the order. I'm pretty sure taking someone's money and refusing to give them either a refund or the items is considered theft in every state. $130 stolen.

I sold a chainsaw on eBay, buyer opened a item not as described case & eBay sent me a buyer guaranteed returns notice so I accepted the buyer's request & contacted eBay help customer service & told them that I was unable to sent a return postage label to the buyer. I was told that under the buyer guarantee that the buyer did not need to return the item & I said to the service representative that I am the seller & was told that I would not be out of pocket for the refund to the seller & that refund that was sent to the seller from me would be returned to my account.

I have been an active member of eBay, both selling and buying since 2007 with a 100% positive feedback rate and over 800 transactions. I recently sold an item and to my surprise, eBay is withholding the payment until the item is delivered. Now, I understand there have been changes to the platform including a departure from PayPal but I have to ask. What kind of way is this to treat a customer who has been doing business with them for 14 years? I advocated for eBay on behalf of small businesses and individual sellers, actively opposing paying state tax to any state where you sold an item and this is the thanks we get? At this point, I don't think I'll be doing any business with them, there are plenty of free platforms out there now without the hassles.

Just got suspended without any reason, had good review. Never had a problem. At once they suspended me. Asking them about the reason, they say they can't tell me the reason. And even suspended me from making any new accounts, without any reason!!! Without any warning. Just because they want to. Thanks! Never going back.

I was a seller for over 10 years. One day they changed my password without telling me. I had no access to customer service. When I finally got them, they denied me access to my account and told me that the complaint resolution process would eventually refund all my buyers. I had to report them to the Better Business Bureau to get access to my account and refund customers. After I did that, they labeled me a threat to the community and permanently banned me. They still owe me significant money.

Ebay is the largest bunch of LIARS, AND SCAMMERS on this earth. They have no one that will provide you the same story twice. They have no one that know anything about the company other than how to lie to customers. I "supposedly" sold an Item and never got paid and they did nothing about it. Then they charged me a fee for the item. I was told I was getting a refund by "three people" and it never happened. Stay away from EBAY!!!!

When searching for women’s clothing in EBay, the majority of the items are “unbranded” which are knock offs from China. They use pics from US clothing sites but send you cheaply made, wrongly sized junk. Be VERY careful when buying clothing from EBay, even when the listing says, “US stock”, does not mean it was from a US company.

I’ve been with eBay 20 years buying and selling. They gave kept changing and it’s for the worse absolute worse. They are great for buyers horrible for sellers they have rude customer service reps ever. They don’t have their sellers backs anyone can file a false claim against you and you have no legs to stand on they screw you over. Then forgot about getting customer service it’s outsourced overseas and they absolutely won’t help you. They are rude and have no respect whatsoever. Don’t ever sell on eBay.

Buying is not a problem because they take your money putting a hold on the seller's ability to get paid (sometimes for several weeks) and use it for their (eBay) short term gain. Oh, and try to contact them for help. You may as well talk to your feet! It's a complete joke!

I recently purchased eBay gift card from 711 store with ebay logo on it. The card was fake and eBay is not taking responsibility for it after they received my money. Worse customer service ever and eBay is stealing money from their customer. They are selling product that is fake and shame on eBay to cheat on their customers. People please be aware of eBay gift cards scam. eBay is the worse company I ever experienced. Shame on eBay.

I have been with Ebay for 10 years, but lately Ebay became the worst platform to sell, ever! Holding money from sellers for over 2 weeks and the reason they say it's the "System" is doing it (big lie). When asked to speak with a supervisor they say that, "We have been getting too many calls (I wonder why) so the supervisor may call you within a day!" EBAY please tell us, the sellers, how am I going to keep selling on ** Ebay without my funds being released??? SELLERS BE CAREFUL.

I requested gift cards for my birthday for eBay to purchase tires. Ebay blocked me after using 4 so I can't complete my purchase. Now I have to wait several days and had to pay cash when I have gift cards. Don't waste time with this site as they just don't care.

I'm new to selling. My item was delisted. Ginger from customer service told me it wasn't a problem and typically happens with new sellers. After asking me a few security questions, Ginger said I was good to go. I tried listing my item again and received an email saying my item was listed incorrectly. I am trying to list the item a 3rd time, now being careful not to add any information, other than the standard point and click generic options. I do not like Ebay, accusing me of not having an item to sell, or putting me down, for the wording I use to sell. And Ginger, from customer service did not warn me about how difficult it is to sell on Ebay. I want to sell my item without being put down or talked down to.

When will Consumer Affairs step in and start to regulate or any government agency start to protect buyers? Apparently I may have discovered a new eBay scam. Briefly it seems to work like this; you bid on an item, the seller accepts the offer, confirms, you pay for it, then a short time later you receive an e-mail stating the item is no longer available. Then you wait for a refund. This has happened to me twice in the last week and eBay would never step in to do anything that would affect their profit margin, this company continues a rapid decline.

l had an item listed listed for local pick up only. I had an international guy from Canada reach out to me in regards to purchasing this item on 22 October 2021 while he proceeded to tell me that he would offer me 200 for the item I had listed for 350. Demanded for me to get this out right away. Anyway long story short item was shipped out three or four days later. On November 15, 2021 he received the item claiming the item was damaged. I currently have pictures. A local postal inspector seen the item and knows that the item was in excellent condition when it was shipped out because they helped me package the item as this was my first time ever shipping anything to Canada. I didn't know how everything really worked.

For starters I’m a sort of new seller, so eBay will definitely not side with me when it comes to any issues. I have to wait for 3 days after item is delivered just for me to receive my money etc. Anyways, Shipped an item to a buyer recently (auction) for well under retail of item. I get a message from buyer a couple days after it says it was delivered. That there’s all these crazy damages, and it looks like someone dropped it, big hole in back, frame doesn’t hold screen in place. I ask kindly for more pictures of claims but buyer avoided any requests I had. He sent me 2 pictures of what he wanted me to see, it was hard to even tell if the item he took pictures of was even the one I sent because it was literally zoomed in pictures of a single spot. But anyways ebay then notified me buyer requested a refund. And because I’m a new seller ebay will guarantee buyer gets full refund even if I have proof the claims made are false.

I bought a phone from eBay. When I received it's a nonworking phone. I contacted the seller. No respond. So I contact the customer service. They repond back. She said she don't care. I wasn't getting my money back. Do what you want to do.

I bought a Hott cd player from Ebay to use in my car. I didn't want to use batteries and when I received the cd player there was no usb cable in the pkge. I went to a hardware store and to Microcenter to see if they could help, both said I would need to buy an inverter. The cd player didn't work and I sent it back to the seller: Buys34. The purchase was made via internet on 8/8/21 and I mailed it back by U.S.P.S. on 8/16/21. I never got any other correspondence from ebay. I called their service dept. which is now outsourced and the service manager argued with me, he was rude and nasty, and completely unhelpful, he said there was no record of my purchase etc. I sent numerous emails to ebay about the issue and was ignored.

eBay are disgusting. eBay are disgusting. eBay lie betray steal our money and let buyer scammer go away with all. eBay stole a lot of money from me in the 10 years I was selling on eBay. Even proof of tracking and delivered and signed from buyer... eBay refunded all back. Some buyer from USA stole 6 care bears from me it was delivered and eBay refunded and after eBay said please clear this with the buyer what I did and buyer did not refund me till now any money back. Fraud, scam, lies. Only this is on eBay seller and buyer stay away from this selling page. It destroy your life.

I have been selling on eBay as a business for 17 years with almost 3000 feedback at 100% and above standard seller rating. eBay required verification of identity and banking information for their new "managed payments" (no longer using PayPal). After submitting the information and receiving an email from eBay stating that I had been verified, they suspended my account indefinitely. After numerous attempts to contact them (to find out why I was suspended) they stated that they could not tell me why and refused to talk to me any further. This is so upsetting and disappointing after doing business with them for 17 years. Shame on you eBay for treating your sellers like this!

DO NOT USE Ebay! First of all it is almost impossible to find a phone number that works. I have sold on Ebay for 10 years. I recently sold a item for $580. The fees for selling this item was $127.93. They charge you when you "promote" a item, nowhere does it say they say there is a charge to use this when you "click" on promote. When you finally get someone on the phone all they say is "That is policy". Ebay would rather you cancel your account than lower a too high fee. Sell your item on another site that doesn't gouge you with fees.

If you are a seller and have an issue with a buyer, ebay will back the buyer 100% regardless of the circumstances. I have been trying to resolve a return/ refund dispute with a buyer and every message I have sent to ebay has been ignored. I sent the buyer a return postage label, which they did not use. Still ebay refunded the buyer, closed the case & my appeal. Horrible company!

I purchased computer equipment on April, 2021 from a merchant on eBay.com. The item arrived on May 10, 2021 with water-damaged parts. I contacted the merchant and I received a return label from the merchant within 30 days. I returned the damaged goods to the merchant with tracking and his signature confirmation that he had received however, the merchant decided to keep the money from the purchase and not refund me. EBAY WON'T REFUND ME.

How in the world can eBay let a seller sell a product that is regularly 3.99 for 54.99. That is thievery. People are taking advantage in these hard times and you are letting this happen. Look up 409 Stone and Stainless Steel Cleaner and the prices are disgusting.

I had 4 returns out of 190 sales and ebay said I was below performance. So I was charged a extra 5% fee. It is a total rip off. It was 2.53% of sales. Never do business with eBay. They are punishing sellers over minor infractions percentages to increase their bottom line.

I found that eBay's quality is decreased substantially over the 10 yrs I used it. Seller fees are much higher, now require all bank information. Always take the buyer's side and not the seller. Was recently accused of fraud for their own mistake. Now resolved. Horrible experience.

First and foremost the only reason I'm giving this one star is because the option to give it zero stars was unavailable. I held an eBay account with a 100% positive rating for over 10 years with over 200 transactions. Literally every time I sold something there was a problem of some sort I had to deal with. This last time was the last straw for me. The seller chose to return the item (which was perfectly fine). However, eBay decided not to refund my seller fees which came close to $20. At that point I was already fed up and now they were telling me I would not get a refund on seller fees. eBay is a terrible company that generates revenue by ripping people off (the same people who make up the community that keep eBay in business). Sounds counter productive, and it is. So this is why I am no longer a registered eBay user. I will never under any circumstances use ebay again, ever. And neither should you.

I ordered a wrong product; I told the company and I apologized. They offered me a 20% discount if I would keep the product. I told them I had no use for it, and took it to UPS and returned it within the allotted time. I have the receipt and delivery receipt to where I shipped it back. They said they never received it back and they refuse to refund my money; UPS says otherwise. Again, I have receipts to prove it.

I made a purchase on eBay for a new unopened cell phone. After 4 months, it stopped working. I initially contacted the seller to pay for the cost of repair in which they would not and then proceeded to block me from messaging them. I contacted eBay about this as well as asking them to step in because the phone I received was not new but a refurbished phone. The seller falsely advertised. They were very unhelpful and said because it was past the 30 days their Buyer Protection was not valid. I am writing this review because I find it unbelievable there is no recourse on the seller for falsely advertising their product and because the phone stopped working 4 months later, their Buyer Protection is no longer valid.

Ebay are disgusting. Ebay are disgusting. I was promised in writing that I would be paid on delivery, I then proceeded to sell items based on this information I received IN WRITING to find out my money is being held for 30 days. I only sold the items because I needed the immediate funds. I was then promised in writing that the funds had been manually released (By three team leaders) also verbally, in two calls which I recorded for evidence. The next day a general staff member said "I apologize for the wrong advice my colleague gave you yesterday, we are holding your funds for 30 days." THE BUYER WAS MORE THAN HAPPY, LEFT EXCELLENT FEEDBACK DETAILING ITEM TO BE AS DESCRIBED, PACKAGING EXCELLENT, ETC. There is no issue with the buyer, he is great and we have been in communication about how badly eBay has treated this situation. The buyer is off eBay over this too!