eBay Reviews

Recently, for the first time I offered a bid below the asking price. eBay requires you authorize automatically payment to seller, the seller accepts. It's a guitar foot pedal and stated it worked as it should. They accepted, I received it a couple weeks later to find it was modified with a unique 2-pin power jack HOWEVER it did not include the 9v power supply. Ok, tried to contact seller as per ebay site - no reply. I don't want to return it, I want to power supply. Now the fun begins.

eBay has become a hostile environment as a shopper and seller because the Ai software is manipulative and invasive. It spiess on you to the point that when I left a bad review and stated I was going to close my store and account and when I went immediately back to my eBay store page my logo image was already removed. It also made it very difficult to cancel in hopes I would just give up. And if you still don't believe me, when the AI asked me about my selling experience and I told it the AI has ruined the selling experience and is far to invasive it popped up a message and said because of my feedback it improved the speed I can perform particular actions! I have attached a screenshot of this message below. Please ban eBay until they remove AI!

I didn’t even know I had an eBay account! And I try to use google to sign in and eBay tells me my account is blocked! I CAN NOT reach any form of customer service, the site sends me to an article or back to the suspension page. This is truly ridiculous!

eBay was once a useful platform to buy and sell items. Unfortunately, when problems arise eBay Customer Service makes themselves nearly impossible to contact by phone. I found this link on YouTube which guided me through the complex process of actually reaching a live agent: **. Once you reach the live agent, the challenge has only begun. Their agents are very polite and try to be helpful, but eBay policies make it very difficult for them to satisfy buyer's reasonable expectations. Within limits, they can help resolve simple issues but they make promises that are not fulfilled and the next agent then tells you "sorry, but the previous agent was wrong". After several hours on the phone and 5-6 call-backs, I decided to CLOSE MY EBAY ACCOUNT. It became clear to me after several unfulfilled promises from their agents, that they really do not care about their customers at all.

Joined eBay since 2012. Back then, it was the best. Now, not so much... I recently give them another chance and bought an item on eBay. The item is "Genuine Zojirushi Power Cord 12A 250V." According to the description as advertised, the power cord was supposed to be compatible with my model as stated in the description. However, upon receiving the item, I found that the power cord does not fit as described. The power cord that was sent is rectangular in shape, while the one I intended to buy has a triangular shape.

If I could give ebay a big fat 0 I most definitely would!! I ordered a dress on the website which I’ve never ever done and now the seller of the dress which is in China is saying they don’t see that I ordered it and eBay is definitely NOT helping! It was deducted from my credit card as well! I think I’m going to contact the Better Business Bureau about ebay!!

Seller claims delivery of an item that I never received. In addition, the person that signed does not work or reside here. I never received the product, and I'm totally out the $87.67. I believe the seller, **, is fraudulent, and the bad reviews is proof he has done this before in providing fake tracking. Ebay did nothing, PayPal did nothing, closed my claims, and sided with a fraudulent seller. I'm done buying anything from Ebay.

E-bay is a host for fraudulent sellers. I have issued several instances/reports i.e. at least (6) of criminal fraudulent acts by sellers and each and every time e-bay responds by telling me that they find the seller NOT to be at fault. This response is of course a ROBOTIC response but at the same time tells me e-bays policy with respect and in contradiction to the law. E-bay evades any and all responsibility, even after proof has been issued regarding criminal fraudulent acts. Is this the AMERICAN way? I am coming to an end re my e-bay account and it's sad because I trusted e-bay, but no more.

I am a long time user of eBay. I used eBay for purchasing hard to find stuff for diy projects. Recently last fall I ordered a product from China. The product had a long delivery date, I was fine with it because it came from China. Within the delivery time the Canadian postal service shut down due to a labour dispute. I cut the seller some slack. In the new year I inquired about the status of my package delivery. It was quickly resolved as closed. It is the second time a seller has run the clock out and not delivered an item.

Ordered item over a week ago, lost by carrier, neither eBay or the seller offer any support so I'm left with filing criminal charges against eBay and seller for fraud and online theft (a federal offense)! All this because of no support, I recommend everybody do the same as well as contest the charge with your bank.

I ordered a John Deere part on Ebay from a Seller. The part was advertised as a John Deere W57064. After receiving the part, I installed it on my H240 loader and immediately realized the part was not the correct part, as it didn't activate the loader latch mechanism as the part is supposed to be designed to do. So I did further research at reputable Parts stores on line, to include the John Deere website, and all of them showed pictures of the exact same part as W57064. Pictured are the real part.... and the part I was sold on Ebay (the one with the hand holding the part from the Seller's listing). Clearly, not the same part.

eBay seems to be avoiding paying a buyer when an item is not as advertised or is damaged. Return form is not working. Do not rely on eBay, they may be crooked too. Tried to contact eBay only to be sent to a recording. Major USAF.

eBay is very difficult to work with. Their customer service is non-existent. Took me nearly 2 weeks to contact ebay's customer service. They've constructed a wall between the people who use them to purchase/sell and themselves. Impossible to connect a REAL human and their auto-attendant is useless, only running you in circles to no route to resolution to your problem. VERY frustrated and won't use them again

My husband was scammed by eBay. My husband was scammed when he tried to buy a camera body. This scammer was sophisticated and somehow used another package going to someone else to claim that his package was delivered. So it showed delivery but not to our address. And to a T. ** who is not my husband. Plus the package was not camera-sized but large screen TV sized. Fedex had no record of anything sent to our address and USPS said it was still awaiting product. It showed 2 of the camera that he purchased. eBay was no help with this and when we escalated to PayPal they said it was delivered. It was not. Would love other ideas of how to recover his money. Date of experience: December 17, 2024.

On December 14th 2024 I purchased a new cord and handle for my soldering station as mine was damaged. I paid with PayPal as I normally do, and did not think much about it. Subsequently I received notification the item was returned to the seller. I noticed the shipping address was wrong. I contacted the seller and asked if he sent it to the incorrect address and was told he can only send it where eBay tells him to. I saw the adress corresponding to the town where I had sent someone a paypal payment outside of ebay and thought that paypal indicated the wroing address. Because I thought Paypal was the source of the mistake, I filed a dispute with Paypal. Paypal said the item was shipped to the address provided so the seller gets his money.

I have been on eBay for several years and as we all know there are several counterfeit goods being sold through eBay. I have reported these items with substantial proffer and I assume the new Policy of eBay is to ignore these claims and allow counterfeit/illegal goods to be sold on eBay. Another example of a corporation that has no moral or ethical compass and is focused on profits whether or not they or gained legally or illegally. Shame on the thieving sellers and the platform that supports them. First photo is of a real Benchmade with the word Design under the Siebert name.

I've sold a few items through the app and they hold my money hostage like it's a million dollars. It's 445$ but it's been 3 weeks and I'm yet to receive any of my money. Right now as we speak it's held on the grounds of "I updated my payout information" meaning I did what they asked and gave up my bank info. Well now I have to wait a week so they can verify it!! Since when does any biz take up to a week to verify anything these days? Geezz the one and only time I sell anything on that lousy app..

I ordered and paid for an item on eBay. The item was never received. I contacted the seller per eBay's policy. The seller never responded. I filed a complaint with eBay. They closed my inquiry because the seller claimed that they mailed the item and it was received by me. I never received the item and eBay refuse to issue me a refund.

Beware purchasing eBay gift cards! My 86 year old purchased a $100 gift card a week before Xmas - presented to me as a present. I went to use it to learn it only had a 6 cent balance. I immediately contacted eBay. They informed me it had been used the day after purchase - what was two weeks before I even opened it and scratched off the numbers! Clearly some sort of organized scam. Regardless of the fact that I can prove ownership of the card, disavowing the unauthorized use - which can only be used on eBay - eBay has refused to help, basically rewarding/supporting this time of crime. In addition to eBay claiming no accountability, they refer you to local law enforcement which cannot prosecute digital crime - meaning ebay has zero offer to resolve or fight this type of crime, which I suspect is considerable. Do not buy physical eBay gift cards and avoid both the financial loss and support of such fraudulent behavior.

EBay stay far away from this company shady as all heck, I opened my account December 21 to sell my images and graphic designs (and not digital downloads,) on January 5th they abruptly closed and locked my account down with no explanation at all?? I had put up 30 images that were time consuming. I informed them that I had better not see a one of my images on their platform for sale, I had everyone of them copyrighted. Now I'm wondering if I got ripped off and had sales! I had a good amount of traffic about 4500 views in a short amount of time. Never again will I join a platform! I am done with that, I will be doing my own website. Extremely unprofessional I turned them in to the FTC and filed a complaint. I think EBay will be shut down in 5 years or so if they keep running it that way. I still have no clue what I did??

Seller said "New Unused Open Box" 2 times on a listing. Item showed up clearly used with half the parts missing. I provided pictures. I wanted to return the item. The seller didn't deny the claim, they just said: "You can still use it". Submitted the situation to eBay and they said: "We looked into your report and didn’t find the listing to be in violation of our policy."

Ebay is a great place to buy, but one of the worst places to sell. One quick example for you to consider. I sold a fitbit on ebay. The buyer used the fitbit for three weeks, broke the band and lost the actual fit bit. They open an "item not as described" case. Ebay sided with the buyer. So, I lost the sale and the item. After 25 years, I am done selling on ebay.

I’ve been navigating a tough time of year, feeling a bit down lately. As someone who tends to prioritize others over myself, I've dedicated time to personal growth. My New Year’s Resolution was to treat myself to something meaningful and practical—something I wouldn’t forget about sitting on a shelf. When I stumbled upon these purses on eBay, they seemed just right for me. I quickly made the purchase, received my receipt, and an email confirming my order. I was excited, already envisioning how I’d incorporate these bags into my life. You can imagine my shock when I later got an email saying my purchases were refunded. Puzzled, I reached out for clarification. The response indicated that the bags were sold. Indeed, they are—sold to me, as clearly shown on my attached receipts. I am confusion.

1 star as 0 is not available I guess. I was a new seller on eBay. Was just lightening up the things I had acquired over time. My second sale ended up being what I now know is textbook fraud that plagues ebay and I am sure all online markets. ebay knows what fraud looks like though, but doesn't want it to impact their bottom line. You can quickly look up how sellers get scammed on ebay and it obviously still works. I would suggest if you are a person who only sells a few items and cannot afford the theft then more local avenues may be the best even if at lower prices. You cannot get ahold of a real person and their emails to you make it obvious that they don't actually read anything from your correspondence.

Every other order gets messed up no matter how hard you have tried to prevent it. Ebay just let a seller cancel my order saying 5 times they do not have my permission to cancel it. They are a Den of Thieves. Once I ordered a BBQ grill and tracked my package. Bought 5 pounds of meat to get a note saying "your grill is on its way" when it had 3-5 day guaranteed delivery. When I get my refund I will Quit Ebay and their credit card.

eBay has gotten worse lately. If you have a problem with a purchase customer service is practically non existent. To use, you enter a maze of useless information and blocks to keep you from talking to a real person. I am a top rated buyer but in the future I will shop on ebay only as a last resort.

Purchased automobile accessories through eBay from a company called RP Accessories, was not happy with the item, thought it to be a cheap knockoff as opposed to the OEM part they claimed they were selling, went to return item and eBay wants some ridiculous amount of postage, about half the items cost. I’ve decided to eat my loss on this one, refuse to give the thieves at eBay another penny of my money.

eBay was a great marketplace but now it's horrible online app. platform, away from a Unique Business model. eBay have no customer service, nightmare for sellers like me after 23 years. My last sold item got damaged in shipping to buyer by UPS employees. I was promised by eBay reps. that would be handled after refunded the money to buyer but nothing happened after multiple promises, Denied! So all these eBay people lied! Even a supervisor admitted that eBay is just a online platform, nothing else. "Jamie Iannone is the President and Chief Executive Officer of eBay, Inc." Must know how bad eBay got to be a low class online platform and must know all the liars working for him! eBay is no longer a trustable and safe platform due to scammer employees!

I'd like to start by saying I've used them eBay. For quite some time, really never had a problem. Until this year, so the gist of it is, I ordered 2 different charms from 2 different companies. And the sellers never sent my items when I tried to contact them and told him it didn't arrive. It was delivered to the wrong address. They basically said nothing they could do about it and ebay wouldn't help either.

FOR SCAMMERS.

I would strongly suggest that you stay away from eBay! Had sold and bought maybe 2 or 3 things off of ebay and then they permanently suspended my ebay account. When I finally was able to contact someone (a person) who was extremely rude, very hard to understand with broken english, just repeated a canned line over and over, stating that per ebay policy I cannot tell you why your account has been suspended. I'm not sure why my account was suspended and I did nothing wrong at all!!! And I was in the process of selling an item and all access to ebay has been denied. This is beyond frustrating, and unfortunately I have noticed that this is a common practice now for ebay, to just up and suspend an account without reason or a way to get your account reactivated. Just stay away!!!

eBay suspended my account without explanation. After years of dealing with eBay, without any problems, eBay suspended my account. More than 5 months ago, I ordered a Bemmer off the eBay website. Soon afterwards the seller contacted me, claiming not paid. I immediately contacted eBay and my bank. Yes, the seller had been paid. After receiving a empty box, no Bemmer, I contacted eBay. The seller began messaging me, contacting me outside of the eBay site. Cursing, demanding, threatening on and on. eBay, did nothing to stop it. Now more than 5 months later, eBay suspended my account. This site is for the sellers, to lie, scam the ** buyers. Without any means of actions being taken against the sellers. It is a big scam. The US Government ought to take eBay over. Investigate this company. Which may have connection to China, and or criminal actively abroad.

Title: Avoid EBay – Sold Me a “New” Starlink That Was Used and Unusable. I had an extremely disappointing experience purchasing a Starlink device from this platform. The listing clearly advertised the product as brand new, but what arrived was a used device that could not be activated because the previous owner hadn’t deactivated or disassociated it from their account.

I've just been permanently expelled from using eBay all because my email address isn't the same as my name which I used to pay for rotors, brake pads kit and nicotine gum. I was sent a email saying my account was permanently closed. There was no reason why it was closed. I used my credit card and name on my credit card and address to purchase the items but the name isn't addressed as my name on my credit card. It's the name that is on my email account. As I tried to explain they didn't want to know why I had done all but they permanently closed my account.

I’ve used eBay in the past and never really had a problem until now. These last couple times I purchased things from eBay. I’ve had three people try to scam me. The first one was for an item. Where I had to keep messaging the person then another time my item I never received. This last thing was an electronic item and I ordered it for 1120 2024. This person was so slick they went to the post office, got a shipping label, made it look like they were going to ship it out, got a tracking number, would never shipped out the item. 🤬 I had to finally message them and a message back and lied and said they sold it, but they sold the items to me which was a lie so this is why I will never ever ever ever do business with eBay ever again a life. It’s too many scamming people on there and they steal your money so this person stole my money and never got my items so I will never use them again and I wouldn’t recommend them to anybody!

Zero stars if possible. Needed an aftermarket electric part for my truck and found one on here. I ordered it and it didn't do anything. It was like a hollow plastic shell. I message the seller to try to resolve it and they tell me to have a shop check the wiring. I thought it could possibly be the wiring myself so I said ok. After the wiring was showed to be good they offer me a 30% refund to keep it. It’s broken.. Why would I want it? They then ask me to find a shop to buy it from me so I can get my money back.. That's not my issue. They carry this out for a month. They finally tell me they will refund it if I start a return so I did. Then they denied it and said they wouldn't return it because they can't resell it.

Hi. I’m having money coming out of my account. Trying to get help from eBay but no luck. They have me going in circles for hours. They took $76 Out of my account. I never purchased anything but some headphones for 35 plus 3.95 for warranty. Can’t get their help for nothing. Beware of this. If you need help from an eBay associate, you will not get it. This is all based more or less on the way that they run their stuff on helping people you know if I had some type of understanding of where the money went or any type of help which you do not get on eBay. They keep sending you to places for that. There’s no help I could get.

I purchased an order from smartdepodeals on eBay and when I received the package parts were missing out of it. Seller did not seem concerned so I did a negative review and I contacted eBay and he contacted me and asked me to revise my review and close out and he would send me a new one. He did not do so so I contacted eBay and that did not appear to help out much. I would highly recommend not purchasing anything from this guy. He is out of Bulgaria.

Ebay is the best company with the best customer service. Please trust this review and please read. Ebay is the best company I've bought from and I've dealt with them all. Ebay has the best products, free shipping, no membership fees. It's just great. I would recommend anyone anywhere to shop and buy on Ebay. They're the best and their customer service is outstanding. Thanks Ebay.

Of the many terrible things about eBay... Here's one that's so egregious: I've basically proven now that when you promote an item via "pay-per-item-sold", eBay skews the results so that you're more often paying - even when someone doesn't click on the promoted ad. Explanation: So if you promote an item at 10%, you pay 10% of the item's cost each time someone clicks on the ad and then buys the item. However, I'm finding that even when someone buys your item when NOT clicking on the promotion, you're still paying for the promotion cost. FRAUD / SCAM ... Yup... That's eBay!

Do not use eBay. They are all brain dead. I was ripped off on a sale made to a hacked member site. I spent several hours to correct it. I ended up getting my money due to eBay’s hacked site but now I get an email that they are charging us for a bogus member site. I have been selling since 2003 and will never buy or sell anything with eBay morons. They have no idea what they are doing. All of the customer service people are very stupid and foreign.

I have been selling on Ebay for about 10 years, only had a few bad buyers until recently. A buyer purchased an item which was detailed about everything including pics to show any flaws. This buyer took over two weeks to contact Ebay wanting a refund, said the item was "not as described" which was a false claim. Not only did Ebay refund the untruthful buyer, they let them keep my item! I will go to another platform, this is unacceptable.

Ordered an item which never arrived. Waited as long as the 30 day policy allows and then reported the item not received. Immediately told no refund or resending of product and the case is fully closed. Then spend the next 2 days trying to contact ANY human at Ebay and met with only AI hogwash telling me that my order does not exist. Never using again if I can simply not receive an order and then be completely out of luck on a simple purchase.

What has happened to the new Ebay is that scam sellers now can operate with immunity, They will use your bar code to deliver an empty mail piece to another address in the same city and zip code but a different address and name, so you order a $500 item that weight say 50lbs, they mail an empty envelope to somewhere else and show it as delivered, and as far as Ebay are concern your item was delivered to you. No matter what the post office says your case is closed, you have to go to your bank to get that refund and it will take up to 45 days if the scammer do not respond, bottom line close your account and stay away from Ebay or you will get scam sooner or later.

EBay has no customer service or a money back guarantee! They are liars. I placed three orders, was given tracking numbers, all three show delivered. But where were they delivered to? I then opened a case and customer service closed the case stating seller provided tracking number that shows package delivered, so I again appealed that yes there is tracking number but it does not show that it’s delivered to my address and the main reason for opening the the case is that although tracking number just shows delivered but main issue is package is delivered somewhere but not to my address, customer service closed the appeal as well stating the same that tracking number shows delivered, very disappointing, DO NOT BUY FROM EBAY, VERY POOR CUSTOMER SERVICE.

EBay has no customer service or a money back guarantee! They are liars. I placed three orders, was given tracking numbers, all three show delivered. But where were they delivered to? I contacted the postmaster. She confirmed that my tracking numbers were delivered to somewhere else and not my address. I filed three complaints to eBay, got case numbers. They all tell me that they were delivered and washed their hands of it. The Postmaster cannot disclose where my orders were actually delivered to for privacy reasons and they won't give me anything in writing stating that. I quit EBay! So should you because you're dealing with LIARS!

No such thing as customer service. Fees are outrageous. I have decided to dispose of items rather than spend all the time necessary to list them and then be charged crazy fees for doing nothing but hosting the sale or purchase.

I’ve been a loyal eBay seller, but this experience has been nothing short of devastating. I sold a functional Etcmc Miner, which the buyer falsely claimed was defective. Without proof, eBay approved the return. The buyer shipped the item to an incorrect address, and it was sent back to them. I provided a new return label and clear instructions, but they ignored me. eBay ultimately refunded the buyer and left me empty-handed—no item, no payment.

Ebuygoodshome on eBay said they were going to refund ALL my money but they tricked me into paying for the return postage and telling me they would reimburse me for the cost, which was a lie. They refunded my money on Aug 7, 2024, but not the postage. I showed them the receipt and tracking number, which did little good, because they had no intention of refunding my postage expense. That was almost 4 months ago. I have sent them numerous messages and they ignore all of them. eBay won't help because, as far as they know, my money was refunded.

One star is been nice. eBay suspended my account without explanation. To top it off I haven’t used the site for months and never even bought anything on it. You can’t even get a person or a way to fix or find out why.

I went and bought a stereo that was specifically for my vehicle. When I was finally able to install it, it turns out to be laggy and glitchy to the point of being unusable. The seller continue to give me "methods" to fix the problem get nothing works. They continue to deny a refund because it'll limit their profit. Avoid this seller like the plague, they will sell you junk and fight to keep your money.

eBay is a great place to find items and that is why they are getting the one star. Otherwise it would be zero. Recently I have had a lot of issues with sellers sending me offers. I have tried numerous times to block the offers. I have read numerous articles how to block offers but to no avail I was still getting offers. This has been extremely frustrating. I look at an item and the next thing I know I have an offer like a minute later. It reeks of desperation on the part of the seller.

EBay has completely abandoned sellers. Nothing but scammers on eBay these days. Buyers make false claims and eBay backs them up. I’ve been a seller for 15 years and now I’m shutting down my store. It’s a shame what it has become.

I purchased a sterling silver Tiffany heart-Item came Not what I ordered or thought I was ordering. Fire stated no refunds eBay cited with no questions asked. I was stuck with it fast forward next day. I relist it however, I put pictures of the size and I mark, ”review photos all sales final." I put it as auction and buy it now. A seller bought it now. I printed the label and went to mail it out. And all of a sudden she says she went to a Tiffany’s store and it said it was a fake I told her I listed it as a Tiffany marked Sterling silver heart, that item has been sent and it was being sold as is. She got the item, contacted eBay and eBay now is saying I have to refund her money, item not described properly. What bull crap.

Informed Seller three times before item was shipped that our address had changed from the one that Ebay has on file. The Seller never responded to the three text messages. The item arrived at the wrong address. The Seller stated it was their fault and Ebay is backing the Seller. This is why I left Ebay before. I should have learned.

All I can say is boycott EBAY. My husband passed away 3 years ago. I placed an ad to sell a lift for a van. I removed the ad because I was able to sell it privately. Fast forward over a year later and someone bought the lift (over $10,000) because the ad had gone back up! How did that happen!? Then I get an email was taking more than $2,000 in fees from my bank account. I notified them of the mistake via chat and email because you can't speak to a human being. I had to go to my bank and close my account and any cards attached to it in order for them to not be able to take funds from my account.

I sold 2 (two) vintage brooches, 2 pairs of earrings and bracelet and shipped via USPS on 10/21/24. There wasn't any tracking after the 22nd. I was very diligent in keeping the buyer up to date with what the carrier provided. The information was that it was arriving late but en route. The buyer filed a complaint and opened a case. Each time I spoke with Ebay they could see my messages and could see by the tracking that the package was enroute but arriving late. It finally made it to the state of delivery but delivery on the following day. In the meantime, eBay decided in favor of the buyer to refund her. I immediately appealed. How can you refund when the shipment is enroute? The buyer will have both my money and my pieces. I was an Ebay customer for 16 yrs and sold off an on (their fees will eat any potential profit). But as of this date 11/13/2024 no more!

I have had a problem for the past two days trying to pay for items on Ebay with PayPal--something I have done successfully for the past ten years. Ebay blames PayPal and PayPal blames Ebay. Lost out on both purchases. Terrible customer service from both companies.

I purchased an item on eBay, apparently as a "guest" (since I do not recall ever having an account-- certainly did not use it this time). The seller posts that it allows returns within 14 days, buyer to pay return shipping. I was OK with that. Unfortunately, I used a debit card. The seller did not send a confirming e-mail with an order number. The item arrived timely, but with no packing slip or other identifying information (and no order number) except the UPS shipping label which had a physical address. The item was as described but did not fit and I wanted to return it for a replacement. I could not find an order number or transaction detail on eBay, apparently because I did not use an account.

If I can help just one person avoid going through what I have been through with eBay, then I will consider that a win. I needed to sell a pretty expensive electronic for some much-needed money. To reduce the chance of someone running off with this product were I to show it to them publicly, I decided NAIVELY to post it online on eBay so I could just ship it out to an interested buyer, get my money and be done with it. I wasn't happy with the fact that eBay was going to take over $100 out of my earnings, but I needed the money.

I purchased an item on eBay. Seller had had % 100 feedback. When package arrived, it was just an empty envelope. I contacted ebay through the website because they won't let me speak to an agent. The automated service was no help. I then filed a case and it was immediately closed in favor of the seller. Reason listed was "Tracking shows that item was delivered." I disagreed, and attempted to escalate. Ebay "Item was delivered, and case is closed, you cannot reopen a closed case". Ebay has resolved themselves of protecting or even speaking to buyer or seller that has an issue. Bottom line is that they have set a precedent for sellers to just send empty packages. Beware!!!!

Ebay has become complacent on their customer service and no longer accept phone calls. If you have a problem it is impossible to contact ebay. Poor poor customer service to say the least. I will no longer use ebay for my shopping needs.

eBay lacks support for their services. It's fine unless you run into any issues then it is impossible to talk to a representative to resolve them or get concerned answered. Their generic help section was a waste of time as a spent a great deal of it searching for the answer. I went through the prompts to speak to a rep and it just referred me back to the website after sitting on hold! The fees keep going up making it not worthwhile to use. I've used ebay for 20 years but may no longer.

I bought an Xbox from a crooked seller, it took over a week to arrive and when it did arrive, I refused shipment. I then fought with the crooked seller to get a refund and he refused. I turned it in to eBay and those pricks took his side. They then removed my negative review of him. Now I am trying to get my money back thru a claim with my credit card. EBAY SUCKS!

I recently purchased a pair of shoes from seller from_olha_to_you, and upon receipt, I discovered a nail embedded in the shoe, making it unwearable. I contacted the seller, but they ignored my message. When I attempted to initiate a return, the seller canceled it without any communication. This situation has prevented me from accessing eBay’s customer service or escalating the matter further, leaving me stuck with a defective product and no resolution. After leaving a truthful review, the seller responded dismissively, stating that “people will keep buying from them,” even adding a laughing emoji. This type of conduct undermines the trust that buyers place in eBay’s platform. I strongly urge you to investigate this seller and implement stricter monitoring to prevent them from continuing this behavior. eBay has a duty to protect its customers from dishonest sellers, and I hope my experience will prompt action to uphold the integrity of your marketplace.

I purchased Bose headphones for $262.35 from a seller who listed them as authentic. The headphones were counterfeit. Per the sellers request I mailed the headphones back for a refund. The seller has not refunded my money and also has the headphones. I emailed seller multiple times for status of refund, however the seller will not respond. Contacted eBay to try to resolve. EBay’s Money back guarantee slogan is just that…a slogan! It is nearly impossible to speak to a customer service representative and they do not take complaints seriously. eBay will not pursue my case and continues to request a return receipt, which I do not have because I mailed the item back from my local post office and lost the receipt for the postage.

I sold an item through this app, a month and a half later the buyer made the return, the buyer charged me a minimum amount and other fees and the item was never returned to me. I am without the money and without the item. I was scammed by this app.

Ebay is a HORRIBLE company to work with as a seller. They never resolve issues with feedback, They remove your listings for scammers, They take a ridiculous 20% cut before shipping and most of all, The employees have never bought or sold a product on the Ebay site, They have no idea what they are doing. Do yourself a favor and head to Amazon.

They scammed me! I purchased a specific item for $44 dollars, but the seller (against the TOS) bought something similar (and cheaper) on Amazon and had Amazon deliver it. I opened a case but they’ve sided with the seller who broke their rules and didn’t send me the right item.

eBay so unprofessional lol. You order an item and it will give you starting ship date. In my case it was 10/18/24. As night approaches on 10/18/24 I check order now it's going to be delivered on 10/23/24 lol. When trying to save a buck going to ebay backfires. Can't do oil change next week. Too busy. If actual ship date was posted or even within the let's say a couple days of the initial intended ship date all would have been fine.

I ordered a 379.00 first edition book. Never received - sent through the postal service. To date, I've received nothing to compensate me from my loss from eBay.. I feel very disappointed and frustrated with the results I've received. I filed a complaint with the postal service but have not received a response from them, John **.

EBay allows fraud, theft, and false advertisement on their site. Customer service is absolutely worthless. I closed my account due to false advertisement and fraud after eBay would do nothing to stop this criminal activity on their site. If you don’t want to be ripped off don’t use eBay. Lawsuit is currently in the making.

Unable to report suspicious sellers, who more than likely used a bots program to scalp merchandise only to resale the merchandise way over current market value. Which is supposed to be illegal. I have also noticed other forms of suspicious activities but cannot contact Ebay. I went on the Ebay community forum and posted a question that was not disrespectful or insulting, only to be harassed by members of the online community, so I pushed back against the bullying and inturn, Ebay silenced my freedom of speech, but did not punish the real perpetrators who were the ones being rude, disrespectful and insulting. Ebay not only violated my rights, but also violated their own policies. If I could leave a no star review I would. Ebay doesn't deserve even half a star.

As an Ebay seller, I can tell you that Ebay sides with buyers, nearly without exception, even when they are telling provable lies. They refuse to protect sellers from fraudulent negative feedback and fraudulent return requests. It is also nearly impossible for a seller to get in contact with a living employee of Ebay. And if you do, they are often rude and ignorant. It's a shame there aren't more popular sites like Ebay, because anyone who treated their sellers better could put Ebay in the ground.

I sold an item on eBay and planned to ship it to the buyer. However, the buyer asked for pick up, which made perfect sense given our relative locations and how fragile the device was. BUT to be certain I was handling this correctly, I contacted eBay to ask them how to make this change BEFORE the delivery. I was told by Customer Service that the buyer simply needed to send me an email via the eBay system saying they received the item at the time of pick up. eBay admits this was incorrect information, and now says the buyer (not very web savvy) needs to leave positive feedback before I can be paid--or wait 30 days. eBay's excuse is that this is "policy", and even though it was eBay's error nothing can be done. I asked for a refund of the eBay fee because of the incorrect information, delayed payment, and wasted time on the phone--and they basically laughed at me. Don't use these bozos if you can avoid it.

They take your bank info and you cannot cancel it unless you give them another bank card to keep on their files. Also I had 1 bad review from a disgruntled buyer and my score went from 100% down to 91% after that and they took his word for it even though my item was described as having a problem before he bought it, No questions asked from eBay just knocked score down after 21 years. All they care about is money in their pocket. They do not play fair!!! Also try to contact an actual person, you can't!!!!

eBay allows fraud, theft, and false advertisement on their site. I got ripped off by a seller on eBay and customer service pretty much told me to eat it. I would bypass eBay, your chances of getting ripped off are 90%.

Ebay does not protect sellers from scammers!! Just had a buyer claim something was missing in their order. It was absolutely NOT missing but I had no choice but to provide a refund since they opened a case to request it. What a joke. So as a buyer just buy anything you want, claim something was wrong and you'll get your money back and have a free item. Good to know.

Ebay really sucks for sellers. You can list something, and 4 months later it sells. They don't contact you to notify you that something sold, then they charge you the commission, even though you didn't know the items sold. They can reach out with collections to collect a commission, but they can't reach out to notify you that you missed a sale. They should be calling you or texting you with a reminder, and even then, they shouldn't charge a commission until the deal is done. When you do discover the issue and attempt to rectify it, your listing is locked, the communications are locked, and you can't even contact the buyer to fix anything. After being a seller for 10 years, we are moving on to Marketplace.

I purchased T shirt almost a month ago but I have never received the item. I contacted the seller about the purchase many times but I haven’t heard anything from the seller. eBay has never contacted me or helped me with this situation and never processed with my request for refund. I am currently contacting with PayPal and requesting for a refund. eBay says “money back GUARANTEE.” It’s all lie. I had an awful experience with using eBay and will never use them again! It’s fraudulent business!

I never received the smart phone I ordered. They promised me a refund 2 times with reference numbers only to be told after so many business days I will not be refunded and the seller didn't even receive his product back. Shop on Amazon. eBay are a bunch of robots working out of a gutter in a 3rd world country. Beware!!!!

We were an anchor store on eBay for over 10 years and as their fees went up their seller services diminished to 0. We are no longer an anchor store because of the following and will be completely moving away from ebay in the next 30 days. They are now like a insurance company with a DENY button they hit when you ask for help with feedback or false claims or scammers. They have become extremely lazy and there is no longer any support for sellers. I do not need to go into the details of how they continue to let us down as sellers, but suffice to say, other platforms are taking up the slack where ebay has completely fallen apart. Whatnot, Facebook Marketplace and many others have filled the void for us at lower fees and stronger sales.

They suck. They take way too much money for a system to do the work and all. Fees go up up up is all. While technology does more of the work. They hold your funds to collect interest and you don't get the money even though it's your funds they're collecting on. You may have money in eBay when you starving but you can't use it to feed yourself.

Hello, Worst selling platform ever! Beware of scam on eBay! We had worst experience selling on eBay, sold an item for $14,500 end of August, still haven’t received our money for 20 days. Not only that eBay didn’t tell us about additional extra fees of $990 besides taxes and fees we were aware of, but they added extra fees after the sale. eBay also promised us to transfer the funds within 3 days after confirmation of product is received, it was confirmed within 2 days but until now they are keeping our money, telling us new story every time we call. Saying that they have no access to their back office and they can’t see where our money is.

I have a issue with eBay and any other company that quote that funds take 1 to 3 days to process. They have told me my payment for selling has been sent to my bank for 4 days! The process to transfer money to a large USA bank takes seconds not over 96 hours! These online companies are telling their customers it takes from 1 to 3 days that is ridiculous and a flat out lie!. Why am I waiting 4 days since they told me my funds have been released? It is now the next business day so it is now 5 days!

eBay authentication what a joke! I bought this watch through you guys and authentication passed (see certificate from 2022). I never opened the watch to change the battery it was sold as when I received it. I didn’t expect any issues was gonna pop up because I still have the certificate and I trusted your authentication service when I purchased it. and this time eBay authentication saying it has an unbranded movement. Can you tell me why it was not noted when I bought it? When I called they won’t take any responsibility of it. I asked for inspection videos for both times to be review they said that the purchase was too long ago they wont look into it. Now, does that mean they don’t even have videos of the inspections and can be switching parts out of it???? So I am leaving this review for everybody who are gonna be buying or selling watches through eBay authentication. Please do not use these guys.

You needn't worry about fraudulent sellers. eBay itself will find a way somehow some way to screw you. Buyer or seller unless you work for them. They cover the real crooked ones because it's part of what eBay does. As a seller you will be screwed routinely with double talk as a cover, policies are designed to steal your hard-earned money. Ali baba and the 40 theives. Better to avoid altogether. I am a high-rated number 1 seller who quit selling on eBay.

I bought an item at over $4,400 from eBay. They charged my credit card for that amount and then put a hold/pre-authorization of the same amount. So the first charge went through and was posted as a transaction, and then a pending charge showed up as a second entry. All together, over $8,800 was tagged to my credit line, and that affected my ability to make other purchases. This went on for 5 days and I contacted eBay, and all I got was a runaround - they ask me to wait (maybe a few days or weeks and rarely a month) or contact my bank (which I did and they told me they can't cancel pre-authorization - the merchant has to do it), but they refuse to take responsibility or do anything about it. I will not purchase from them again.

Not only that, all the risks are with the seller as well. USPS loses a delivery, guess who pays: The seller. Ebay resolves the case in favor of the buyer, the seller loses the revenue AND eBay keeps the fee AND obviously the seller gets a negative rating entry.

EBay In addition to having ridiculous selling fees.. Nearly 20% when is all said and done, does not pay attention to their sellers needs. I had a 100% feedback until recently. A buyer purchased an item that was listed as “For Parts Not Working”. The buyer upon receiving the item at first claimed that the item was not received, I contacted the buyer and found out that they were upset that the item didn’t work. I explained that the item was listed for parts only, not working and advised them to correct the type of return and I would make a full refund. I contacted EBay by phone about this issue that very same day and advised them what was going on. They told me that they were going to make notes in the case and not to worry about it.

This company has been around for a while, but their services appear to be declining. Be wary of their glowing reviews and misleading tactics—they will go to great lengths to entice you into using their services, but offer no support or protection when issues arise. If you choose to do business with them, you'll be on your own.

eBay is dead, ebay is trash, ebay has the worst policy for sellers, ebay is forcing sellers to return even if it's clearly buyer's fault, ebay is itself a fraud. They just suspend seller's account for NO reasons and then refuse to give details or any kind of even ask for proof or investigation. They are a big fat liars, they will cheat you, they decide your fate without investigation or anything, no reason given.

I sold items on eBay totaling almost $10,000. Not only did they make over $1,000 in fees, but my money has been held up for over 4 months. After the sale, they then notified me they want a copy of Driver's License, Passport, Bank Statement, Social Security Number and other information. What a scam. They should have told me before of their requirements! They continue to email me notices that the documents I sent them are not acceptable. What a SCAM. I have a valid Driver's License and Passport. They are hoping I will give up and let them keep my $10,000. I am never shopping or selling anything on eBay again. Total Scam! I have turned this over to the District Attorney.

Ebay customer service is like talking to an elementary student about adult things. They can't comprehend anything. Next they are like a old pimp you saw on a old movie. Just bad thieves, and any excuse to hold your monies. The buyer is wearing the shoes and you still don't have your monies. Try the other sites for selling.

I purchased a Watch on eBay that turned out to be Counterfeit and from China! eBay knows this because they allow thousands of Sellers from China sell knockoffs and counterfeit items on eBay without any penalty. eBay refused to refund my purchase.

I have been a loyal customer to eBay buying and selling over the last 16 years. I have 196 reviews with 100% rating. Never had an issue before until recently when I sold a $500 Gucci shirt. Item was sent to authenticator and then sent by them to a wrong location....After calling ebay and getting someone on the phone from customer service I received zero solution, the money had been refunded to the buyer, my item was lost and then they suspended my account for 14 days for calling the authenticator they used stupid and dumb for losing my item....

My first time using Ebay and I wish I never did. I listed item on Friday during Memorial Day Weekend & Listing wasn't active until Tuesday after the website gave me a message saying that it was.. Crooks!

I have been selling on eBay for over 20 years, and over the past few years it has been getting worse, with each consecutive year being worse than the prior year. Ebay is so bias towards the buyers, favoring the buyer over the seller every time. The buyer wins most of the time, often getting a full refund and keeping the item at the seller's expense. The Seller ALWAYS LOSES to a dishonest buyer. Whenever you sell to a dishonest buyer (there are millions more criminals on Ebay since Biden was elected) you have to spend a lot of time and money to reduce your loses. Ebay will always refuse your requests, siding with the buyer all the time. You have to pay additional postage for a return, and provide evidence that the buyer received the exact item 'As Described', and eBay will still side with the buyer.

eBay is a horrible business, they lie cheat and steal, I recently sold an item for $700. It was lost in shipping, I had purchased insurance, they refunded the buyer, but I was trying to work somethings out and find out information with the buyer and the scum at ebay told the buyer to ignore me, what kind of a legitimate business would ever do something like this. They are greedy liars, I was told several different things none of which were accurate honest of true. I will do everything in my power to see this joke of a business go broke, it's ran by crooks.

Don’t buy from eBay. I purchased a ring listed as 14kt gold that was fake. I never received a refund. It’s impossible to get a human on the phone to help. I’m out $300.00. The seller who frauded me is still selling on eBay. eBay just wants your money.

I am really disappointed with eBay's customer service. They suspended my account without any reason and it's impossible to reach their customer service. This is absolutely ridiculous and unacceptable. I will never use eBay again and I advise everyone to stay away from such a poorly managed platform.

After 15+ years of selling on eBay, I can say it is the WORST customer experience possible. They create more hurdles, red tape, and frustration to make the IRS look preferable in comparison. I would consistently rate eBay a ZERO in customer service, support of sellers, fees, releasing funds, and ease of doing business. Why else would they not allow Google reviews? Go anywhere to sell your merchandise except here. You will thank me later.

Ebay steals money from small business. I sold $3000 worth of equipment and the buyer picked it up. Suddenly my account is suspended WITH NO EXPLANATION while holding my funds. I finally talk to a representative and they inform me Ebay can take up to 170 days to release the funds IF they decide to. THIS IS THEFT. The product was delivered, the buyer paid for it and Ebay is holding MY money. What other company can get away with this type of financial fraud?

I did a purchase on eBay through a ROBO-TOYS seller. The default search listed the item from USA, but Germany. I never received the package from the seller, and I am still waiting for my refund $207.92. On the tracking status on eBay, it still shows (Not Delivered). But the seller still doesn't want to refund my money. And eBay closed the case!

Ebay stole my money. Ebay has a age requirement of 18+ in Canada. Unknowing to me, I sold an item on there while not fitting the seller payout criteria. Now my funds are stuck in my account until I verify my account which is not possible... DON'T LET PEOPLE SELL ON YOUR PLATFORM WITHOUT INFORMING THEM OR REQUIREMENTS.

I had been a good customer for 4 years and I bought many items over these years. But sometimes I had either delivery people deliver my orders to the wrong address or sellers sending them the wrong address far away from my address all claiming it was delivered to me. Or as recently used a wrong tracking number, when I clicked on to check my tracking it took me to Amazon.com and it said, "Sorry we can't find that package!" I sent several messages to this seller and I first asked them to please let me know if the balls on the end of the curtain rod can be removed and put back on because I noticed the openings of my curtains were small, but they never answered me but shipped it right away instead.

Racist thieves. Do not use eBay. They will rip you off, they don't pay you. They steal from you, lie to you and are racist. They should be shut down and held responsible for their actions. They are the worst online company.

If I could leave ZERO stars I would. I have not sold an item here for several years. I sold a valuable collectible to a woman who complained about not receiving a tracking number. I gave her the tracking number. 2 days later she filed a dispute saying I did not give her the tracking number. 2 days later the shipment was received. Dispute closed. 3 weeks later there was a new dispute created stating that my item was not as described. I challenged the dispute. EBAY did not have the buyer return the item to me at any time. EBAY came back two weeks later and said that I owed them $207 for the return money plus a $20 dispute fee. SO IN CONCLUSION I gave away a $195 item for free, paid the DIRTY buyer $12 for shipping it to them and then paid EBAY a $20 dispute fee. Now I'm out the collectible and was charged $32 on top of it...USE FACEBOOK MARKETPLACE it's so much easier & trustworthy....

Ebay suspended my account last week out of the blue. Said I had violated a buyer's policy. Except, I've never bought anything off ebay. I called. Was told it was a mistake. They'd reinstate in about 10 minutes. The next day, still suspended. I texted. They said wait another 24 hours. Today, still suspended. I text in their chat, explain the issue, am told the suspension is permanent. This agent stops responding. I call, explain the issue again, agent said it's permanent and they can't tell me why. Hangs up on me. They call me back, different agent. Same thing. Can't tell me why. But my account "was a threat to their policies and customers"....

On May 18, 2024 I listed an item on eBay and it was sold on May 24, 2024 for $169. According to eBay, the net proceeds is $144.64 minus the shipping cost of $6.33. eBay sent me the payout amount of $138.31 on May 29, 2024. On June 18, 2024 the buyer falsely claimed the item was defective and initiated the return. I received the return on June 22, 2024 and I took a video while unboxing the return. The next day, I tested the item and I confirmed it was fully operational. I made sure everything was captured on video, just in case.

eBay also allows People to sell services. An individual advertises Bose cd changer repair. I sent him my Bose CD changer. I paid the requested money. He refunded the money and kept my CD changer. eBay refused to contact him, to sanction him, to do anything about it since I willingly sent him the product and since he refunded my money, they washed their hands of The situation. The person I spoke to is located in the Philippines. The seller now has a refurbished Bose CD charger advertised on eBay for $295. What a rip off.

After searching the entire eBay “customer service” for help with a return I have come to the conclusion that this so-called company does not want any interaction with a customer once an item has been purchased. Unable to determine how to contact either seller or eBay to make a return. Luckily the purchase was $17 and not any more money. I tried to communicate with chat robot but it was really like talking to the wall. Would give zero stars if I could. Company not worth doing any business with.

What Kind of review am I to write if I can even talk to a person. This company is as worthless as many others out there. Is there anything else to say? Not a word (or words I like to use but not allowed). If you want a headache and a heart attack at the same time then go ahead and do business with ebay.

As someone who works in banking, Ebay and Paypal are the most hated companies you could think of. They consistently clog customer support and fraud departments. Tradfi and fintech need to come together and refuse to do business with these companies. It would save time, money and long hours with customers reporting fraudulent activity.

I've read through a couple pages of complaints on this site. My complaint is slightly different from what I've read. My experiences with the company have been almost all positive. I am mostly a buyer and have been for about 30 years. I have purchased items, mostly coins from Ebay during the 30-year period. I notice that the company recently changed its search programs in ways that negatively impact how I do my searches. It used to be that I could research multiple years of certain denominations of coins at the same time. For example, I recently began a collection of mint state Roosevelt dimes from 1965 to current year. A complete collection consists of well over 100 coins spanning a period of 60 years.

Ebay allows scammers to steal your stuff. They literally facilitate and cooperate with the scammers to assist them in ripping you off. They are a disgrace and should be shut down. I had over $800 stolen from me by Ebay and a scammer. There is no accountability. The platform is not safe for sellers. Here's how the scam works; A new user lists an item for sale and the minute you ship the package they use another account to file a complaint. This triggers Ebay's algorithm to suspend your account. Then the scammer receives your item and claims it isn't what they ordered and Ebay gives them a refund.

After the third time purchasing stuff from eBay I realize the company is horrible, And it deserves 1 star. I purchased parts for my car. The first item I never received. I contacted the seller. He told me the package was delivered, I contact eBay Customer Service. They told me they can do nothing for me. The second item didn't fit right. Too big. The third item it was a door car cylinder. I took it to the mechanic yesterday, and the item didn't fit again. This time the item is too small, before I purchased the item, I checked on the app, and it says it will fit perfectly. The mechanic charged me 30 minutes of labor, purchasing stuff from eBay is a waste of time and money.

I was issued a refund on appeal.

I made a purchase on eBay expecting to receive it in a reasonable time, I reside in Canada and purchased from a seller in the U.S. The seller shipped the item the very next day following my payment, however, it has now been eighteen days in transit and I am still waiting for delivery. The shipping charge was expensive and I expected good fast service from eBay global shipping but I was sadly mistaken. No problem with the seller, but a big problem with eBay global shipping, the item was shipped to their shipping hub in Glendale Heights where it sat for no less than ten days.

I purchased a $100.00 eBay Gift card from CVS and when I went to use it the gift card only has 11 numbers instead of 13. After multiple attempts to contact eBay I was finally able to speak with someone. She has me submit all information to the eBay Customer Service team just to be told they cannot refund or credit the account because the card was previously used. So now I am out of $100.00. Not to mention when I went back to CVS the store manager opened another gift card it that card only had 11 digits as well.

This is the culmination of around 2-2.5 months of back and forth with eBay Customer "Service". I got scammed by a buyer after the buyer claimed he "didn't need an item" due to it arriving late (Thanks USPS!). He decided to keep it anyway & refused to pay. After several calls to customer "service" & chat sessions, I'm now being told today that, not only was my (Multiple!) requests for escalation never acted on, but now, since it's conveniently been a month since the last conversation (after I was told to wait!), there's nothing they can do.

I have bought and sold on eBay and have no issues other than eBay shipping. When you purchase a used item and it gets shipped via eBay, not only is the shipping painfully slow but I then have to pay extra when it crosses the border. It adds an extra $30 to cost. I now check how vendor will ship and if it’s his eBay, I stay far away. USPS is the way to go.

I was sent a pair of counterfeit sneakers by Scarpe Donna/Ebay. Despite filing a formal counterfeit item complaint to Ebay and sending messages to them and the seller, I was not issued a refund by Ebay.

I purchased an open box !" sweat ball valve. The valve was defective. One end of the valve had been flattened thus the pipe could not fit. Since the shipping charge was more than twelve dollars and would be another twelve plus dollars to return, it is is not worth returning. Allan

Sellers beware! eBay, without permission, puts conditions on the release of deposit money to sellers in bad faith, AFTER the sale is completed, so they can make money on interest carry. If you are selling a car DO NOT USE eBay or otherwise notify seller that you will not accept any DEPOSIT given to eBay as an acceptable form of payment. Tell Buyer they must wire your deposit directly or send you a check. Otherwise, eBay will take advantage of you which is, in my opinion, tortious interference in the legal contract between buyer and seller.

I had 3 items in my cart went to check out but said that no items in cart, contacted customer service and was told I had to purchase items separately. So I purchased first item, went to purchase 2nd item and was told I couldn't so back to customer service to cancel 1st order and was told ok. Called to check on order and was told that they already shipped it so no refund

I received item delivered. I immediately look for package nothing was delivered. I ask for reimbursement and they can not reimburse because package was delivered. Nothing nothing was delivered. I'm not surprise the reviews are 1 not satisfactory

Customer support refuses to verify what their legal location is for EBay Canada's Head Office. They refuse to provide a higher-up, management, supervisor, or legal representative when formally requested. This is a federal violation under the Canada Business Corporations Act (RSC, 1985, c. C-44).

First, eBay sales are slow and low; there are so many better options for sellers. But more importantly, I designated my listings on eBay to be 100% of monies donated to my favorite charity -- earlier this year I thus donated several hundred dollars -- or at least I was told I did by eBay -- but then I learned that eBay sends all donations from eBay sales to PayPal Giving Fund. When I learned that I told eBay that I don't want the money to go to PPGF because PPGF has a history of not delivering donations to the designated charity; eBay said they only do the donations via PPGF; I then told the eBay manager that I would ONLY ship the items if eBay promises that eBay itself will pay the donation amounts to my charity if PPGF doesn't do so.

Terrible customer service. I ordered an item for over $60 which weighs 4.35 pounds. They shipped an 8 ounce item to a different address (not mine). When I tried to get a refund, they said that since the item was delivered, they would not offer any refund, even though I never received ANYTHING and whomever got "A" package, it clearly wasn't my item. Never again!

I have been with Ebay for over 10 years. I am very upset with the long holds placed on paying me as a seller. I have been selling off my video gear to pay medical bills for my wife's battle with brain cancer. I called and asked kindly if they could remove a hold on my payment so I could make a payment for my wife's procedures and they told me they would not. I have a 100% feedback and have been with them a long time. Clearly I mean nothing to them. Just a number. Ebay has become to greedy and care nothing about people. Will not be selling on Ebay ever again.

Been selling on Ebay 18 years, at one point selling 40-50 k per month, I have watched and been forced to accommodate, participate in all the changes they have made over the years, I have taken lots of losses for scamming buyers and lost packages etc, but what sucks about them the most is the ever increasing fees to sell, I tried the Promoted listings scam they promote, had to raise my prices to accommodate the extra 10% fee on top of the 15 % they already charge, just to get my sales back up after they dropped 85 percent to a fraction of what I was selling before, it's not my products, they sell well elsewhere, Ebay manipulates the algorithms and favor sellers in searches that pay the higher seller fees, now they are promoting "pay per click" charging .60 cents every time someone looks at your listing.

Stay away from this site, is not like before, too much scammers, I am tired of giving away my money, been trying to contact the seller because I never received the package, never responded, contacted eBay and closed my case without reason, I sent proof of the NON delivery.

Lately it’s very uncomfortable to buy from eBay. I bought recently a laser mole removal. A day after eBay emailed a warning using this device as it’s unsafe, I don’t understand if it’s not safe why allowing such things, and the seller plays around. No more eBay for me. I order stuff, most of them from China and it takes over a month if you receive it and if not they work you out for a refund, why refund me if you cannot deliver? No more eBay for me.

The eBay seller sent me an item that was smashed to bits when it arrived. They saw the photos and agreed to send a refund. They never sent the refund and for 5 months they have refused to respond to any communication. eBay and the seller have opposed giving me a credit on my credit card. Also, eBay won't allow me to give a review of this dishonest seller on the eBay reviews. The seller likely collected twice, since they have my money and admitted they were going to collect from the shipper for the damaged item. The dishonest seller is Empty but Whole Treasures from Conway, AR.

I just saw the reviews on here, shocking! I just had a very pleasant experience with eBay, and they assisted me beyond expectations, though I’ve always had great experiences with them regardless. This experience was on my personal account, but I can’t fault them on my business account either, they’ve been nothing but helpful, fair, and super friendly. Can’t thank them enough! Someone even called me today to tell me the issue was resolved. They didn’t have to, but they followed up anyway. Great

Macbook Pro Computer not returned & funds taken from account. I had a very frustrating and painful “selling” situation with e-Bay. I am writing to warn others of this rather elegant scam. I've complained to eBay and they refused to accept any responsibility. Long story short, I "sold" my Macbook pro, which was working perfectly to a “buyer” in Delaware mid-December, 2023. After receiving the laptop, the putative buy claimed it didn’t work. e-bay issued them a return address label - and the "buyer" allegedly sent it back to me at my address.

Posted an item for over $400 on eBay. It sold in less than 2 hours. I was charged $70 in fees and they included a 13.25% fee on the tax and even on the shipping costs that I already pay! The ebay fees are criminal and totally out of control!!!

eBay is constantly taking advantage of sellers by imposing more fees via stuff they make up. Recently I was charged over $15.00 for item that didn't sell when it was an option that started at $1.00. Now they have "End Auction-style listings early Fee" for item if you find it necessary to cancel your auction! Screw me once you won't be screwing me again.

Product was advertised as being in great condition when in fact it was a piece of inoperable junk. Refund policy is ridiculously complicated, requiring uploaded pictures and return at my expense of a large bulky item.

Do not trust eBay if you're a seller. I had over 400 positive feedback comments, almost 100 followers, 0 negative comments. They sided with a dishonest buyer, forced me to refund them. I emailed the ebay my current address. They mailed it to my ex wife's house in Montana then refused to refund me MY $200 so now my item is lost, out money and ebay could care less....Almost 3 tears of selling and taking fees and they screw me out of $200....More than shameless....

I have, unfortunately, after three years as a buyer and seller had to escalate an issue to both my credit card company and to the Better Business Bureau regarding eBay’s refusal to accept accountability to their own promises to customers.

My eBay account was randomly restricted for no reason or explanation. After multiple attempts to reach customer support, I just gave up. After searching for something very specific and only finding it on eBay I decided to give it another try. I had to check out as a "guest" due to my account being "permanently restricted". After paying for the item and waiting 12 days, it never shipped. Trying to log in to contact the seller required an eBay log in which I didn't have - for no reason of my own. Multiple attempts to reach the seller or eBay customer care all required eBay log in credentials. After over three weeks of trying to reach out to eBay and the seller resulting in a resolution, I called my bank and they credited the money back to my account in less than an hour! eBay closed my request with no correspondence. Terrible customer service from eBay and no communication from the seller (bcharle68). Do better!

Ebay sold me counterfeit Dewalt batteries and refuses to refund the money. I took the batteries to a Dewalt Service center, they told me the batteries were fake and not to use them. Where is Consumer Affairs on this. You need to stand up for the public. This is happening and most people are unaware eBay and their sellers are scamming them.

Ordered bird food for my parrot it never came. The delivery driver took a picture of my Alley, it says on my sign "Do Not leave Packages in the Alley, bring to the front Door." He proceeded and left my package in a Alley! Lazy Fed-Express driver and eBay said I'd get my money back but no.

Ebay is horrible and it is sad the government does not step in to stop them from defrauding us customers. They did not make sure the seller gave me the correct products that I ordered. Then I asked the seller for a return and they closed the return window before the return/refund date. This is illegal and fraud. Ebay said this was wrong for them to do this to me, but they did nothing to get me my money back. I had to contact my bank and credit card now to get my money back. They have no customer service to call and they outsource everything overseas so you get someone who has no authority to make it right and fix the problem. Ebay is horrible and it is sad the government allows them to rob and steal our money. What a corrupt company and world we live in...sad and disturbing.

I have been with eBay for 4 years and never had a problem. This time the item did not arrive and I am 100% sure it was sent by the seller. But since it was covered by eBay they would had taken care of it. Which they did not and closed my case saying they cannot issue me a refund. I have a few order coming in and they will by my last orders with this cheating company. I will never shop with them again rather I’ll be closing my account. eBay needs to learn from Amazon how to take care of their customers.

After reading over numerous reviews I noticed that the major issue is about eBay restricting accounts an not paying what is owed to the seller. I am absolutely flabbergasted over this and how there still getting away with this. I've been with ebay for many years. I have 100% pos. Feedback with not one complaint. I took some time off and then I had a few things I figured I would sale to help me and my family financially for a little bit. It was almost $1500 and they restricted my account the day my payouts were supposed to be sent to my bank. I have called at least 7 times and get told something different every time. By now everything has been delivered to the buyer and all gave positive feedback and now they still are saying I have to wait 72 hours for an email blah, blah, blah. I am so over it. Not to mention their customer service is absolutely ignorant and don't care. How can they just keep our money?

I would give a zero if it was an option. I had just completed my first listing when I received a notice that my account was suspended. They sent a canned email with no explanation as to why, only possibilities. Their AI agent is useless, but finally, I figured out how to get to an agent (you have to request it through the AI agent). I sent an email. Their reply was prompt, and they asked a few questions. I answered the questions honestly, and then very quickly received a reply that my account was permanently suspended, only stating that my account "poses a risk" to their trust, and I would never be able to buy or sell anything on eBay. In that case, every account must pose a risk. No worries, though, I can live without them. Seller beware.

I bought an "authentic" purse on eBay, it arrived while I was away, came back from my vacation. Went to have it checked. It's an inauthentic purse. It's called fraud. Ebay can't do anything about it. What a scam.