eBay Reviews

Ebay sold me counterfeit Dewalt batteries and refuses to refund the money. I took the batteries to a Dewalt Service center, they told me the batteries were fake and not to use them. Where is Consumer Affairs on this. You need to stand up for the public. This is happening and most people are unaware eBay and their sellers are scamming them.

Ordered bird food for my parrot it never came. The delivery driver took a picture of my Alley, it says on my sign "Do Not leave Packages in the Alley, bring to the front Door." He proceeded and left my package in a Alley! Lazy Fed-Express driver and eBay said I'd get my money back but no.

Ebay is horrible and it is sad the government does not step in to stop them from defrauding us customers. They did not make sure the seller gave me the correct products that I ordered. Then I asked the seller for a return and they closed the return window before the return/refund date. This is illegal and fraud. Ebay said this was wrong for them to do this to me, but they did nothing to get me my money back. I had to contact my bank and credit card now to get my money back. They have no customer service to call and they outsource everything overseas so you get someone who has no authority to make it right and fix the problem. Ebay is horrible and it is sad the government allows them to rob and steal our money. What a corrupt company and world we live in...sad and disturbing.

I have been with eBay for 4 years and never had a problem. This time the item did not arrive and I am 100% sure it was sent by the seller. But since it was covered by eBay they would had taken care of it. Which they did not and closed my case saying they cannot issue me a refund. I have a few order coming in and they will by my last orders with this cheating company. I will never shop with them again rather I’ll be closing my account. eBay needs to learn from Amazon how to take care of their customers.

After reading over numerous reviews I noticed that the major issue is about eBay restricting accounts an not paying what is owed to the seller. I am absolutely flabbergasted over this and how there still getting away with this. I've been with ebay for many years. I have 100% pos. Feedback with not one complaint. I took some time off and then I had a few things I figured I would sale to help me and my family financially for a little bit. It was almost $1500 and they restricted my account the day my payouts were supposed to be sent to my bank. I have called at least 7 times and get told something different every time. By now everything has been delivered to the buyer and all gave positive feedback and now they still are saying I have to wait 72 hours for an email blah, blah, blah. I am so over it. Not to mention their customer service is absolutely ignorant and don't care. How can they just keep our money?

I would give a zero if it was an option. I had just completed my first listing when I received a notice that my account was suspended. They sent a canned email with no explanation as to why, only possibilities. Their AI agent is useless, but finally, I figured out how to get to an agent (you have to request it through the AI agent). I sent an email. Their reply was prompt, and they asked a few questions. I answered the questions honestly, and then very quickly received a reply that my account was permanently suspended, only stating that my account "poses a risk" to their trust, and I would never be able to buy or sell anything on eBay. In that case, every account must pose a risk. No worries, though, I can live without them. Seller beware.

I bought an "authentic" purse on eBay, it arrived while I was away, came back from my vacation. Went to have it checked. It's an inauthentic purse. It's called fraud. Ebay can't do anything about it. What a scam.

My experience is the last time dealing with ebay. I closed my account. I kept tracking my item,which I purchased 2/12/2024 never delivered. I contacted ebay and they contacted the seller. The seller sent me a return date to send back. I sent a message saying I never received the item. My due date to return the item was 3/6/2024. I received an email from eBay telling me the seller opened a case against me for not returning the item on 3/6/2024. Ebay agreed with the seller and sent me an email saying they agreed with the seller and I will not receive a refund. I asked for an appeal. I closed my account with ebay. They can keep that money they needed it worse than me. I tell anyone ebay is not good to deal with. I feel I was scammed by ebay and the seller.

I returned an item. The seller issued a full refund to eBay. On a $97.79 purchase Ebay refunded only $6.79. I was charged $91.69 for the return postage. Ebay refuses to correct the situation. They even furnished false information to my credit card company showing the refund that never happened. In addition I purchased another faulty item and left a neutral feedback. The seller contacted me and stated that they would refund my purchase if I changed my feedback to positive, Otherwise there would be no refund. I refused and hope they fail the same as ebay will. Stop doing any business with Ebay. You will be scammed on the products and Ebay will scam you out of your money.

Selling on ebay is a lose, lose situation, if you sell something and someone wants to return it, if you don’t refund the money you lose the item and the money. If you sell something and someone wants to return it and you do refund the money if they don’t return your item ebay does nothing. So you're pretty much out either way. Find a better place to sell your stuff.

I was bidding on an item on eBay on 12/18/2023, which had a high bid of $406.00 from another bidder. I started bidding and indicated that I wanted my max bid to stop at $520.00. eBay then increased the bid to $413.00 by me. It stayed at $413.00 until 2 seconds before the auction ended and then jumped to $530.00 and said the auction had ended. No other bids showed up on the screen. When I looked at the bid history it indicated that my bid was increased by eBay to $520.00 right before expiration and they allowed a bid of $530.00 to beat mine after the auction had expired. (See the attached screenshot) In other words, eBay increased my bid to my max amount to OUTBID MYSELF and then accepted a bid after the auctions expiration time. When I called and spoke with a bidding supervisor, she speculated that a number of bids must have taken place within milliseconds of the expiration, which caused my bid to reach the maximum amount.

Never. Never, EVER buy anything from Ebay of any value. Most sellers are Thieves. FRAUDULENT LISTINGS, FLAT OUT LIES. They do not HONOR the return policy and there is absolutely no way to contact Ebay to resolve an issue. Nothing is ever resolved. Ebay hides behind a computer system with no way to contact a live person, there is not even a phone number. Politicians support Ebay because of the tax revenue generated by the sale of products. The bottom line is company can steal, lie, defraud, and the individual American Citizen ignored and pushed aside for government and corporate greed. Avoid Ebay at all costs. If you can afford to lose 40- to 60 dollars then MAYBE take a chance. Other than that it's a HUGE risk buying on Ebay. I have lost a lot of money buying on Ebay purchasing defective electronics. Tablets, Cell Phones, Watches and finally learned, NEVER AGAIN.... Don't you be a victim

You would think that one of the biggest auction sites would have a good way to get questions answered. Wrong. As a seller, I had a simple question "I set shipping at $5 and the email I received from Ebay said buyer pays $4.21 for shipping. Why?" Of course the AI is a lot more artificial than intelligent, so it couldn't answer the question. Could I reach a real person? No. Not via chat when I requested an agent and not via callback. I'll let my current auction run its course, but I'll look for other sales channels for the balance of my inventory. I would give zero stars if that were an option.

I used to order things from Amazon and got used to excellent customer services especially when I need to return things. But folks, be careful with eBay! There is no live person to talk to you no matter which way you try. EBay uses an artificial agent to chat with you while those "agent" never understands what the issues are. They only give a link where your issues definitely are not listed. And to return a merchandise, you need to pay for the return fee. Be alert! Never buy anything that is more than, say, $5 so that you are ready to waste the money.

eBay is a nightmare for sellers in regards to randomly holding funds hostage. Their customer support is pure trash and don't have the ability to resolve seller funds being held. Avoid using eBay as a buyer or a seller.

Purchased from josemcfa_cspnrlkl. Order no. **, 02/04/2024 item no. 115722552231 Lettuce perfume Received 02/13/2024. The perfume is NOT Lettuce. It is fake. Smells NOTHING like Lettuce. I have worn this perfume for over 30 years and I still use it. Tried to contact seller and Ebay to no avail. This is why I stopped using eBay several years ago due to subpar sellers and below subpar customer service. I just learned a $125.00 lesson to never trust sellers on ebay ever again.

It's not possible to get through to real human with their customer service by phone. I've tried with many issues and all you get is a robo message offering to send you a link for information and "advice". Very unprofessional for this size of company. Big company with small company level Support.

I have had issues with different sellers selling hats that are not what it is showing in their pictures on their listings. Hats in their pictures in their listings show better quality thick material, hats that are upright. No sag. Pictures on the seller's listings also show cloth Velcro straps at back of hats. What I have gotten from these different sellers are low poor quality hats. Very thin material that hats just sags over. Also these hats comes with cheap plastic straps at back of hats that will not even fasten. All these hats ships from Japan. When I try to send pictures of these low poor quality hats back to the sellers it comes back as email not found and/or seller's email is not accepting incoming email. But I am using the exact emails ont he seller's listings. It is a total flim flam racket operations that eBay sellers operate.

I purchase a ITEM FROM A SELLER. What they did was create a shipping label with the same zip code as yours but a different address than yours, then ship a mail piece to that address then what you order and claim it's delivered, even if THE USPS investigators tell Ebay it was not delivered to your address Ebay will still side with that seller. Also Ebay will erase negative views or flip them over to neutral. I had to go to my financial institution to get my refund.

B. Seller wasn't helpful so I left bad feedback for him.

I am having an issue with an order that has not been shipped and is now on back order. I wish to cancel the order but since I checked out as a guest, the order did not link to my eBay account. The link on the eBay website to request refund assistance directs me to "create an account." I already have an account but the order is not linked to it and there is no pathway that I can find to request assistance in getting my order cancelled and a refund. The Seller has not been cooperative and I need eBay to intervene. I have made three phone calls to EBAY customer service but found no option to actually get to a live agent. The phone system disconnects me after directing me to their website help page. My money has essentially been stolen and I hold EBAY responsible for not supporting their customers with live agents.

I’ve been an eBay member 2006 100% positive rating. Recently started selling items, after maybe 10-20 sales of different things ebay restricted my account asking for proof I stated I didn't have but I had items that were to be shipped out that were bought totaling about $1500 from 3 buyers. I told ebay I didn’t have the proof on the phone before I sent items out and ebay assured me my funds would be available in 2 weeks. Once the time came for payout they restrict my account even with 100% pos rating and said I have to wait 6 months to be paid and go through some escheatify state program for my money. It’s ridiculous I would have never sent my items. eBay is a complete scam. Please do not sell on eBay.

I had 2 sneakers from eBay that were authenticated, When I got them home I just recently had an actual sneaker authenticator look at them. Both of them were fake. One of them As soon as I went to clean it with a rag The paint came right off. When I made a complaint about it They suspended my account and told me I am not eligible for refund. I will never use them again. They are crooks.

eBay has got to do a better job. I've been a member for over 15 years and this is as bad as it gets. They are not keeping up with all the crooks selling on their site. The ones that are bidding on the items are the seller and if it don't bring what they are looking for they are allowed to cancel at the last min by saying there is a mistake in the listing. If there was a mistake you wouldn't wait until the last few mins to state it, pretty clear now they started this stupid auto pay where you can not get combine shipping on items from the same seller, they are double dipping and shipping. There is no contacting them anymore. They have an online robot that doesn't help at all, time to move on and if you were smart you would too.

As a seller I should be able to get ahold of an eBay representative fairly easy, especially if something is wrong with an order, or if it says I’ve been charged twice for a shipping label. But no, I have to dig through the website to try and figure out how to get a representative to contact me. And then when I do find it and they do contact me, as soon as I answer the phone, which only rang once, they hang up on me. Do better eBay.

I order an item in May 2023 for delivery in the later part of May 2023. The item never showed up. After multiple tries with eBay and the seller I haven't received my money. I contacted the BBB, and I still receive the run around. All I want is my money back. Sharon **. Order Number: **. Items: Rocky Balboa Inspirational Art.

I purchased an item that was defective. It was a radiator which took a few weeks to find the problem. I contacted eBay who told me to contact seller. No response from seller. Got the runaround for months from eBay and eventually they said it was denied - no refund. The part was defective and I had to buy another one to replace it.

Ebay's general customer service is not good. It is a bit better for buyers than sellers though. Recently as a buyer I had them pull money out using an account they were not supposed to with the new best offer program, requiring a payment source before the offer. They opted to use a bank account I never use, that is empty, rather than the payment source I authorized. This is because it is cheaper on fees for them.

I'm a reputable seller, had a buyer change his mind about a purchase. He removed a part and returned it and eBay forced me to refund the buyer even after showing proof. All his reasons for a refund were lies.

Tried selling on eBay, had a 100% feedback rating, was paid $85 for an item I sold for $110 (cause of ebay's over the top seller fees which fluctuate and you don't know what they will charge from item to item). Buyer was a scammer who ebay charged me $135 for a refund. After a month of telling me I'd be refunded the overcharge, and right after shipping out a $120 item I hadn't been paid for yet, ebay suspended my account and refused to tell me why. I'd say after a half a year of selling I'm down about $5k with $2k inventory I am unable to sell now. Beware! Would not recommend at all. Wouldn't even have given one star if the option for zero stars was there.

I was a seller on eBay for a few months. My experience was horrible. I started selling on eBay as I have been struggling to survive since Covid 19. Long story short I started out with probably 40 items. Closed my eBay account with 27 items still posted. I got paid for 3 of the items and all of a sudden I was negative 132.00 meaning I owed eBay. I am livid over this. The fees they charge for listing and promoting are ridiculous! There is so much more to this story but haven't the time to go over everything. Beware of eBay! Do not sell on eBay. You will not make extra money. You will end up owing money instead. The customer service really don't have a clue what they are talking about. There is no phone contact. Only chat. I am very disappointed in eBay as a platform to sell items.

eBay buyers beware! I recently bought a video on eBay. The seller (dafour 41 aka AZ Thrift Co) sent the video to an incorrect address, not even in my state. I messaged the seller with my complaint that I did not receive the video and that it was sent to an incorrect address (my address is confirmed in both eBay and PayPal). The seller refused to either send me the video or refund my money. I filed a complaint with eBay and attempted to leave negative feedback on the seller. eBay did not respond to my complaint nor did they post my negative feedback against the seller. I sent eBay a complaint about this and they continually sent me their "policy" regarding negative feedback. It is certainly apparent to me that eBay supports "aiding and abetting" THIEVES on eBay. I will not be buying anything more on eBay since honor, integrity and justice seems to have departed from them.

eBay will do nothing to protect their sellers against buyers who circumvent your store policies or leave negative reviews filled with lies that can be damaging to your businesses reputation. Most of their customer service is simply automated or responses which shut you down and do nothing to resolve malicious activity.

I ordered an item sold by Infiniti-Nissan-Autoparts on eBay. Prior to paying for the item, I contacted the seller to see if I could pick up the item myself. At 12:03 am, they finally replied, which should have been a red flag, considering the fact that they locate in Fort Lauderdale, Florida. I went ahead and paid for the item. The seller never sent me the location address to pick the part up. I tried to cancel the transaction, eBay would not let cancel. I unsuccessfully contacted eBay about the issue seventeen (17) times.

I have a serious issue with an eBay seller and there is no mechanism to submit details and facts. There is just an endless loop of AI questions and if your problem is not one of the 15 it is programmed for, you are screwed. Ebay is the back alley of on-line sales.

I just got scammed again! I purchased a electronic cable assy on Ebay for $48.00 dollars and the seller did the Tracking Scam on me! The very next day I received a USPS tracking number that the item shipped and received in the very same day! And I am on the other side of the USA from this seller. This has happened to me before and Ebay takes 14 days or longer to relsove, however it’s Fruad, the seller inserts a fake Tracking number. The item that I purchased may or may not be on the way, probably if so from a different location, maybe China but it will be weeks before I or anyone else gets their product. EBay responds poorly and if you open a case you cannot leave feedback about the seller. This time I decided to take it up with PayPal for that reason so I would be able to leave feedback on the seller and hopefully stop it from happening again! EBay needs to address this Problem and simply do something!

This company shouldn’t even be allowed to do what they do… They answer to no one! Make up rules as they see fit… 5 years+ I’ve been a top rated seller, never had any problems until eBay took over the financial services from PayPal. Now they’re just crooks like some kind of monarchy who think they can do anything they want and keep thousands of dollars of mine from a sale that was delivered and positive feedback was left from the buyer… They took all their fees and my money is just sitting there locked and unable to withdraw by me…. eBay has a rude awakening coming for them…

Stay away from this company. They need to be shut down and sued. They suspended my account permanently for no reason, didn’t even say why. Do yourself a favour and stay away from this company. Don’t even try to create an account. They will suspended it again!

As eBay elected to support a dishonest buyer at the seller's expense I decided to spend the day finding every way I can to warn others not to sell on eBay as if there is an unethical buyer eBay will not only back the buyer but will make the seller pay the shipping both ways. EBay arrogantly thinks they can stick sellers but I can assure you no one with a drop of intelligence should sell on eBay as they will totally reinforce corrupt buyers. I’m just thankful I quit buying cars and business materials on eBay years ago when last robbed. As an example I needed a part today that is $258 on eBay. I gladly just paid $348 on Amazon knowing they have ethics and I will not be robbed. As for the brand new humidifier you are sticking me with I will take it to a local charity and in the future will give away anything I don’t need. Unethical behavior will catch up with eBay.

If you are a seller eBay will 100% let you get scammed. Their authenticity guarantee program is a joke. They let a buyer wear sneakers and return them to me worn. They are now worthless. Authentication team is a bunch of children that have no clue what they are doing. Stay away and sell somewhere else.

Horrible experience. I bought and sold a few rare coins. Have 100% positive ratings as a buyer and seller. Then, my account was permanently suspended arbitrarily. No reason given despite two phone calls and five emails to customer service. They literally refuse to give me a reason. I wouldn’t care except I had just sold a coin. Transaction went smoothly, buyer was happy, then suspension. There is $833 of my money in limbo, and when asked, they won’t even tell me if/when it’ll be released. This doesn’t even seem legal. Certainly not right.

I have been trying to settle a shipping service claim with eBay for months. They keep me on text chats for over an hour apologizing for the previous employee's failure to follow through or commitments that shouldn't have made. Endless circular discussions. I swear the process must be designed to create fatigue so that they don't have to settle the claim. It is awful.

Absolute worst company to deal with, they steal money from sellers, they don't have any honor and they fake authentication. DO NOT BUY OR SELL with them. Haven't had a satisfactory transaction ONCE. They take weeks to give you your money, but they take the money in under a day. A total crooked company.

I've sold over $8,000 on eBay in the last six months. One of my items failed authentication and was returned to an incorrect address. The authenticator supplied the incorrect address to USPS and the item was never returned to me. This was an error on the part of eBay but they have told me that my valuable bracelet is now residing in some sort of junk pile. This was a ruby and diamond bracelet set in 14k gold in excellent condition. I've pulled all of my items from eBay and will never list on their website again. I've had good experiences on Poshmark and will list all of my items there from now on.

"Over the past 13 years, I've dedicated myself to selling various items on eBay. However, recent experiences have left me disappointed and concerned. In several instances, I've faced the frustrating situation where customers returned incorrect or damaged items. One time, the product I sold was returned with entirely different contents, leading to a loss in both the case and my investment. Another instance involved a returned item with broken parts, and most disheartening was receiving an empty box in place of the original product I sold.

Then to make it even worse whatever money you have on your account they will hold it for 170 days. If you can avoid selling on ebay please do. As ebay is a horrible system and the buyers on their on scammers and con artist.

I've been on Ebay since 1996, and this is the worst experience I've had... pathetic customer service. I sold an authentic antique item to an unreasonable buyer who didn't do due diligence, made offer OFF Ebay, and claims item is not authentic without proof. She insisted on a return which I refused (my listing said "no returns" and I've substantiated authenticity of the item). Ebay put my payments ON HOLD, which won't be released unless I accept a return. I've contacted Ebay several times, and they just send me into an endless customer service loop, and they will clearly do nothing. When they first started, they were non-partial and helped both buyers and sellers. Sadly, over the years, they only protect buyers. I'm done giving them any more of my money.

Please don't ever use eBay. The worst site to shop on. They allow vendors to get away with too many violations, and if you try to contact ebay forget it, only by chat. Ebay has gone to the dumps. I RECOMMEND AMAZON ANY DAY OVER EBAY.

Ebay has the worst customer service of any company I've dealt with. From both a buyers and sellers perspective, if you have to contact Ebay customer service, the only option available is to read general overview statements on a web page. Phone support is non-existent, again, sending you to a website with general statements. I will continue to sell and buy on other platforms to avoid the issues, fees and lack of customer support.

I've been on eBay 4 years now and love to buy cards and collectibles on the platform but as far as a seller I'd much rather use Mercari or any other platforms except eBay just based on their recent payout hold times which in no way, form or fashion benefits the buyer or seller at all. I seriously think they are just drawing interest on our payouts to be honest. I've sold plenty on eBay and the messed up thing is my first sale I received my money right away but from then on out they're making me wait two weeks now after every sale. Even my my buyer receives the item 3 days after the sale because I pay for priority every time and their excuse is this protects the buyer and seller. Uhh ya ok no. So long story short I'm no longer a eBay seller and don't plan on ever selling on eBay as long as they continue to screw me out of my sale for the better part of two weeks.

I was on the second trip of my package being sent back from authentication. eBay authentication program is way too strict and just horrible. The package was sent on a luxury purse with only 100.00 insurance and was stolen. It was an Unauthorized signature by the letter carrier and left unattended at my address and stolen. I am so unhappy and disappointed and no one has reached out to reimburse or help me with this.

EBay's policies allow fraudsters and thieves to flourish on their platform. After 23 years as a seller, I've been burned too many times to support eBay any longer. Ebay stole $300 from me, and now they are refusing to fix the issue. Horrible company! I opened a better business bureau complaint and my next step is a police report. Bad company! Look at the reviews! They are ALL bad!

I have been on the eBay platform for more than 16 years and have a 100% satisfaction rating as seller (and buyer). On a recent clearly false return request by a buyer, I was totally surprised by the difficult loops I had to jump through to get eBay on my side and to agree with my standpoint. After numerous and strenuous email messages, I finally was put in the right and all related expenses to this “sale” were reinstated on my account.

I had a brand new, never used and still in original condition and case ‘Yellow Jacket’ (a unique tool for diagnosing industrial refrigeration leaks) to sell which I researched the manufacturer value at around $700, and I found that it was listed between $500-750.00. While on eBay during my research I was given the option to sell it on eBay so I went ahead and created an account and as I went to list it for $300 they insisted on me selling it on eBay for $150 or to the ‘winner’ which I really didn’t understand plus they said they would probably need to ship it which again I didn’t understand what they were implying. I also listed it on a couple of other websites but then I actually ended up selling it to an acquaintance who I actually wanted to help.

Ordered a bike 9/28 from ** the day it was set to arrive, 10/6 I took off work to wait. At 1:46 pm I received notification that the item was delivered. No one came to my door. I looked outside. Nothing. I immediately contacted the seller and FedEx. I opened missing package cases with eBay and FedEx. After a week I opened a case with PayPal. Today 10/21 I received notification that PayPal sided with the seller. I did everything I was supposed to do. Ordered, paid, waited, reported, updated and nothing. The bike obviously went somewhere but not to me. I’m sickened.

The amount of stuff I've gotten scammed by when selling on eBay is hilarious. There is no step by step process on ebay's behalf on "safe practices", when selling. Nor easy step by step guide on how to actually profit when selling on ebay, the shipping calculation is a mess, and the deductions you get hit with after you get paid out hardly makes it worth any of the effort. Even worse, if you are in contact with a scammer, this happened to me several times, and you contact ebay customer service to confirm if each step of the scammer's process looks fishy, they will say "just proceed with the scammer's refund request, and make sure the messages are all done through ebay."

EBay's policies allow fraudsters and thieves to flourish on their platform. After 19 years as a buyer I've been burned too many times to support eBay any longer. Facebook Marketplace is replacing eBay and Kijiji.

Don't buy or sell on the platform!! eBay takes your SSN, bank account, etc, and then they suspend your account with no reason!! Probably sell your info to black market.... Do not bother, EVERYTHING is a fake there. Support is not helpful; it's automated, and you can't reach real people to talk to...

Purchased a new ANNKE CCTV camera system with DVR, and the seller don't post enough information about the system in their listing. They didn't list that I needed a computer, or internet connection to access the system in order for me to format the HDD. Received the system and started to set it up, plugging in the cables, power packs, and all other connections. Not realizing that the camera system was set to record after being turned on. The manual didn't give any information on how to delete the recording on the DVR.

On September 16, 2023, the retiree ordered three lights from one of eBay’s sellers, thestoreoftheyear12. On September 23, 2023, the old man received an email from ebay telling him his ordered was delivered. He quickly ran out and checked by the front door—nothing. He went to the mailbox—nothing. He checked with his neighbors—nothing. So he contacted the seller and explained that, while the email says the order was delivered, it was not. The seller told him to do those things he had already done and let them know.

Horrible! They have nearly 3,000$ of my money they put on hold and closed my account without reason! They did all this without cause or any reasoning. It’s sad that we live in a world where corporations like eBay, let race and political views dictate how they will treat someone.

eBay customer service thumbs down on them. eBay is one mess up company. I can't get any help from for answer over the phone to send back my merchandise. No help from the seller to send back the package. So can't get my refund back (angry). So I will never order from eBay again!!

I had sold several items on eBay several years before I returned to sell, and I had a good seller record. But recently I was baffled by the sheer failure of the site to complete simple steps in response to my very legitimate complaint, and they instead have shut me out. A potential buyer of my baby grand piano did not read my instructions and erroneously assumed that my piano would be delivered at no extra charge! The buyer made a payment without consulting me, and I while I was on a trip in another state, complained that the piano was not delivered.

I sold an item that was in perfect condition. The buyer sent pictures of their junk item to me and eBay and said it was the item I sent them. Ebay took the buyer's side, because I do not get on eBay every day or check my email every day. eBay refunded the buyer AND he did not have to send the item back to me. So it actually costs money to sell on eBay.

This message is directed to the eBay executive team. I intend to pursue my report with the FTC and various organizations in the United States to label your company as a fraudulent platform. Astonishingly, you have banned me from the platform after 15 years of selling because I've been reporting sellers who engage in fraudulent practices, selling items different from what customers have purchased and sending them envelopes instead. I have exposed this fraud on multiple occasions, yet your response has been to remove me from the platform.

Purchased an item and the item was never delivered. Seller posted a tracking number that could not be found on the USPS website and I am screwed out of an item and money. eBay refused to refund. Why should the Buyer be punished for this bull crap? eBay used to refund without questions when it came to problems, now they don't refund at all and people are screwed left and right.

eBay seller and eBay fitment both described an item as being specifically for my vehicle, perfect fit, no modifications necessary, etc. The vehicle was listed in their compatibility table. When I received the part, it did not fit. Seller insisted it was "correct" and only issued partial refund. In later emails, Seller told me that it "didn't fit the trim of my car" and that's why my car wasn't listed as compatible... only to realize - and be shown evidence - that his title, description, fitment, eBay checkmark, compatibility table, etc. all showed that it did. I should have been entitled to a full refund. However, Seller and eBay have refused to refund full amount, even though part is new, unopened, and I'm willing to return. It is still falsely advertised to this day, in spite of notifications. A simple due diligence by eBay to check the OEM part number against the vehicle would confirm.

I never received my order. eBay doesn't let anyone call them or email the to resolve a problem. I'm going to write them if I can find a corporate address on them. I hope if you decide to do business with them that you will be extremely careful.

After 18 years selling/buying on Ebay with 100% feedback, Ebay sided with a scammer and I'm out $355 and did not get the item back. On top of everything Ebay kept their commission and withdrew my account the full amount of the item not the amount they paid me. Customer support were very cordial and pleasant but deceiving. I did not get a final answer until after calling 4 times and they had the time to withdraw my account without addressing my claim of being victim of a scam. There are other online sale platforms. Stay away from Ebay.

Did you ever wonder if eBay maximum bids were confidential and secure...? Well, I now have clear and present evidence that they're not, and that eBay has had a security breach with regard to an auction I won for a vintage collectible... By 1 cent... Yes, that's right... A bidder who had made one prior bid for $80.01 (a usual just-over bid-target bid) was followed by another who came in and bid me up from that bid with one additional bid of $161.99 (a very unusual just-under bid-target bid) near the end of the auction, which was one penny less than my $162 maximum automatic bid... Wow... The odds of this happening in the absence of bidding fraud are astronomically high...

How frustrating this company has become. I hadn't sold anything in years but recently listed a few items and sold a few all transactions were completed and delivered on time. Right after an item I shipped was marked delivered Ebay suspended my account and are holding my remaining earnings. I have no idea why, they won't tell me. I will say this, Ebay can **-off.. What a horrible way to treat someone. Too much AI, in my opinion. It has to be. Doesn't matter. I'm not selling or buying on their platform again.

They can negotiate rates with the PO but they can't get them to deliver the pkgs? You can pay (and of course it's your customer who pays) for tracking numbers and now I see they are still holding the sellers responsible "holding funds" with the post office sitting on the items somewhere. VERY LITERALLY, an extra week, two, enough to ensure a disruption. Of course there has also been the usual antics by them. Some of this I knew, and of course there have been some changes with tracking, but this is horrible for our communities and our country.

I recommend not to pre-order coins or anything on eBay. I got my account on 2022 and it took a year before I had a bad shopping experience. I had good experiences from Nick’s coin shop and Jeffcoins and their honest business I still have preorders with. I pre-ordered 4 2023 penny rolls from OptionableminingLLC earlier this year. This seller I ordered from prior from items in stock and didn’t foresee I would be scammed by them. I will not be pre-ordering anything anymore after this shows me the liabilities of predatory business practices eBay allows. I never received my items nor contacted if I could wait or get a refund. That is not following the Federal Trade Commission’s rule. The federal mail, internet, or telephone order merchandise rule.

I have been an eBay user for years, buying and selling. I had a high seller rating, and purchased from a lot of great seller. eBay at some point had lost all my information and I had to start back from zero, Ok so I will just build it back. In 2015 redid my account, not so much to start selling, but to buy things. With that being said, since then I have had a spinal cord injury and became a quadriplegic and it has taken me a while to get back to doing things. This past week I started selling again, because I'm on a very limited income. I made a couple of sales, but they would not release the funds because they didn't show any past history, because they had wiped out my prior account.

They (EBAY) purposely placed me on "automatic pay" where your credit card is charged immediately. Because of so, the seller shipped the item to the wrong address before I could switch to the default address. That package is not headed towards an international destination. I literally cannot believe they did this.

I have 98 items for sale. Fifty (50) of those listings have had 1 or fewer (yes 0) VIEWS in the past 30 days. I will take responsibility for my items not SELLING. However, I blame eBay for the fact that my listings are not even being SEEN by anybody.

I sold an item for $1,200. The customer received it 7-22-23. I filled out all of the paperwork including the 1099 and they are still holding my payment. I have tried repeatedly to contact them and get trapped in a computer tree moving in a circular direction. It keeps coming back with the same questions.

I recently ordered a package from a seller with 100% positive feedback. I spent nearly $90 on this package and was notified via an eBay email that the package was delivered. I have never seen this package; I went looking for it and it's nowhere around the area. I contacted the seller, who would do nothing and she did not want me to file a case. After a week and a half of arguing with USPS (who insisted it was delivered), I filed a case with eBay, who immediately refused a refund. They sided with the seller, who sent them notification that the package was delivered. I have never had this happen to me before where USPS claimed it was delivered and yet I couldn't find or retrieve it. USPS wouldn't reimburse me because it was sent "Media Mail", meaning it wasn't insured. It's possible that USPS bungled this, but I'm starting to believe that eBay or the seller pulled something on me.

For the past 12 years I have watched this company transition from a great place to sell to an absolute ** show that doesn't value anything besides money. They are an unfortunate necessary evil in the resale Market but finally losing ground to other websites who actually prioritize customer service.

I literally just opened an eBay account yesterday. I was waiting to get my EIN number to finish setting up the account and start selling. I have done LITERALLY nothing on my account and haven't even finished filling in the information on the profile yet. I have bought and sold nothing. I have not listed anything and I have no pictures or anything up. I received an email today saying my account was permanently suspended because it goes against community guidelines. When I called for assistance, all they could do was confirm that my account was suspended and could not explain why. I have done literally nothing with this account. This is ludicrous. I will not do any business with this company as they need to pull it together if they want to stay in business. I'll be telling everyone I know about how terrible this is. eBay is a total joke.

It's not worth selling on eBay because they hold your money for over a month on high value items regardless of whether it's been delivered or the buyer has left a positive review. I have bills to pay, but I guess they will be paid late because of their ridiculous policies on fund holds. So not impressed and I will not be selling through them again.

Hi. After buying and selling misc on eBay for decades (not a big drop-shipper or store, just one regular guy) with a great reputation for honesty, I found tonight that I could not revise an item price because I was "below standard". Certainly I cannot list a new one! Ironically, when I called directly, the agent opened the call by saying "Hello Mr. X I see you have been with eBay for twenty-four years what can we help you with tonight..." And then proceeded, with a second agent on the call, to explain over and over that I could not list items because I was below standard... due to having to cancel and refund seven items that I lost/misplaced over a whole year. (Not a single customer complained and the final one last week thanked me for my honesty and prompt refund... of about $6. $6!)

I bought an item that was not a bid. I realized I did not need it and contacted the seller to ask him to cancel the order. He had no problem canceling my order and issued a refund. My Bank Account was never credited the refund. I contacted the seller and he said the refund issued on his end and for me to contact eBay. There is no way to contact eBay!! I have spent days trying to get through to eBay via phone (that was a joke) and online through the website. There is no way to get help!! I will no longer buy anything from eBay again. I feel eBay has turned into a big SCAM website. Buyers beware!!

I have bought movies from EBay and when I received them, I noticed that the sellers sold me copies. I complained to EBay about these sellers selling bootleg copies and EBay still haven’t done anything about it. There are a few sellers selling fake items on EBay and I personally have complained to EBay about these sellers and the sellers are still selling fake items. Believe it or not, most of the sellers are from out of the country. Some sellers that sell jewelry will put in the description that it is 14k gold and the jewelry is fake. I have bought an item from a seller and received an empty envelope. I even bought a ring that my brother wanted and received a dainty silver necklace instead. I only can find 2 messages I put as proof that sellers try to sell fake items. Sellers are getting away with scamming buyers and getting away with it. I had so many items I bought and wish I can find the messages but unfortunately, EBay deleted them. Be aware

I sold a watch on eBay and still haven’t gotten paid. The watch was delivered to the buyer without issues, eBay took a massive %25 commission of the sale and I got nothing. Ebay claims they can’t “verify” my bank account. Funny thing is they had absolutely no verification issues when they charged and took from my account two $25 charges (double charge) for shipping of the watch. No problems whatsoever taking money from my account but they can’t make a payment to it. Total **! This company stinks!

The worst website to use to try to buy or sell items with also Bad customer service!. I went to create an account and they immediately suspended/restricted my account with no reasoning behind it at all. I emailed them and they couldn't give me an explanation as to why I've been restricted or suspended. You're better off using Kijiji or selling your products on market place or selling with Amazon!

Bought Adidas cleats since my son wanted the same cleats he already had that wore out after two years. Since Adidas does not make this particular cleat any longer, I was forced to purchase from Ebay. He wore the shoes for soccer training 2 months and the shoes literally crumbled. He held them together with duct tape until I found new Nike cleats. These ebay shoes are in worse shape than the two year old pair we were replacing. Neither ebay nor seller will refund the money. I will dispute with my credit card company tomorrow when dispute dept opens. I should have trusted my instinct about shopping on ebay. It was my first and last purchase. Stay away unless you're positive nothing will go wrong.

I am a member on eBay in the US since 1998. I am an ebay member in Canada as well. Ebay Canada seems not to be able to prevent a ton of multiple FRAUDULENT listings to appear online, especially brandnew sellers with 0 Feedback to list expensive (Rolex) watches. Some of them even give links outside of ebay to purchase said watches at HUGE discounts, obviously fraudulent... Ebay Canada is not a safe online site, actually, the polar opposite.

I went online to eBay to order a GBC 4402075 A4 Inspire Home Laminator, Black. One of the employees malfunctioned the machine and wanted me to order one for him. I ordered the machine, maybe after ten minutes he decided to wait to see if our maintenance person could repair it. I was still on the site, so I hit cancel. A message appeared that I could not cancel the order. I am not sure if it was too soon after placing the order or not. I thought they were in the United States and I would be 7 hours ahead of them. I got off from work and when I returned to work the next morning it said it was too late, the order had already shipped.

Many times the item I purchase is not the same at all, in some cases comes in a damage box, that seems that intentionally was send that way so it make it difficult the return process. Not only you have to cover the cost of shipping but have to buy a box to put the furniture piece in this case. Some of providers/sellers on the platform the moment you write a negative review that's only what they care instead of fixing the issue! When there's a recall on a product eBay take no responsibility in step in and refund the money or do something else than just leave you with and stranger seller that will not care neither. I'm the type of person that give chances but this way of shopping is stressful. I feel like I can't trust the process of having to deal with a return or getting my money back in some cases!

I've had my eBay account for 23 years. Mostly for buying. Lately I've been getting rid of some clutter and I've sold almost $900 in sales on ebay. I deducted the 7% sales tax. Then I had to deduct another 35% to reach the amount that they're sending me. They keep your money on hold for too long. By the time I pay 1099 on this sale it's going to be closer down to around 50% that I collect. I'm done with ebay. 23-year account down the drain. No wonder some things are so expensive or they're lesser quality because eBay takes all the profit!

These guys are the worst. Sold an item 1.5 weeks ago and the seller received it 1 week ago. My money is still on 'hold'. Seems like a huge crock of ** to me. No dispute has been filed and the buyer is happy. What gives? Also, the default USPS shipping amount/size/weight was not even close. I voided the initial Usps label that I purchased on ebay (still waiting for that to be refunded as well - 1.5 weeks ago), and purchased directly at the post office for 40% less using the exact same shipping method. What a racket. I'll never, ever, ever sell anything on ebay again.

I have been an eBay shopper for 23 years. Most Ebay vendors are great! Ebay Customer Service does not exist. A vendor sent a bizarre item after I paid. I filed a complaint. Ebay said that as something was delivered, too bad. After sending a bunch of photos; I got a refund. The Customer Service phone number made it impossible to get a human. No live chat available. So..take the money and stonewall is their business model. Best to be very careful.

eBay is simply the worst for sellers. Some tool bought some items from me and then claimed that I sold them a counterfeit. I have 23 plus years selling with 100% positive feedback and never accepted returns and have never had a problem till now. I sold and sent the buyer exactly what was pictured. They proceed to claim it’s not up to their standards and the buyer files a false claim that the item is defective to force a return.

I have had a 100% seller rating for 20… I have had a 100% seller rating for 20 years. A customer won an auction of mine and didn’t pay. I cancelled the sale 2 days later after trying to reach them without success. Ebay let the buyer leave a bad review dropping me down to 98.8% rating. They never paid and didn’t buy anything but ebay let them ruin my seller rating. When I reported it to customer service to have it reviewed they said that the buyer didn’t break any of their rules. I'm done, no more ebay selling.

Sold an item for $255 on auction. Buyer paid tax of $23 and shipping $25 totaling for buyer $303. eBay charged me % fee for the whole $303 amount. I had to pay ebay % for tax paid and shipping. This is the scam. I’ve been a member since 2005 and won’t be selling anything on this site. I had to pay $41 in fees from $303. Ebay should have charged the fee from the auction price that was $255. I don’t think it’s legal to charge fee on state sales tax and shipping cost.

I bought a MacBook Pro M2 14” on eBay and paid in full. I did not see the item delivered in my mailbox nor it is anywhere near my mailbox on the same day and time where the tracking number says it was delivered in the mailbox. I sent a message to seller immediately after I didn’t find the item, asking for signature proof and copy of shipping label where it says it is my address. I never got reply from the seller with answers to my questions about the shipping label copy. I contacted eBay customer support explaining the situation, I wonder how can anyone know that a laptop can fit into a mailbox. USPS confirmed it as seller fraud who sent 3 ounce weight of package to a different address in same zip code with that tracking number.

More than once, I have received used and/or damaged merchandise sold as new and sealed. On other occasions, there have been bait-and-switch, item not as pictured nor as described. Despite working with the vendors for an agreeable resolution, which typically results in negative outcomes, eBay does not honor their Money Back Guarantee. While they tell you to work with the vendor before involving eBay, they do not step up for the customer, rather the vendor. Buyers are SOL if there is a problem. Critical reviews are deleted at the behest of the vendors, despite said review being factual. This site is very biased. What some of the vendors are engaging in is criminal and eBay is complicit. Three such vendors to steer clear of are josma3259, maxxilano, and moviesgamesandmore. The latter one, after a fight, did FINALLY issue a refund. Few, precious few vendors actually conduct themselves professionally.

I bought an egift card from eBay. I followed all the instructions the seller gave out to put the money into my account, but I always got the message: the card is invalid. So I contacted ebay, and ebay said: digitally delivered goods are not covered by eBay Money Back Guarantee. As such, I lost $75 for nothing because I bought an item that was digitally delivered.

I will never buy off eBay again. I purchased a Mother's Day card. The seller said the card would arrive by May 13th the day before Mother's Day. It wasn't "delivered" until days after. I never even received it. The USPS sent it to the wrong address on May 18th 4 days after Mother's Day. I contacted the seller and told them I never received it and it was sent out late. Maybe if he sent it out on time I may have actually got it. All that eBay kept saying is that it was delivered. Didn't even care it was sent out late. eBay does not care about buyers at all. I will never use their company again.

One would think that when you sell something and everything is legitimate, that you'd get money. The artwork I sold was received weeks ago by buyers (2). I haven't been paid. My $ is on hold. eBay used deceptive practices. They changed preferences I'd clicked, they bargained with the buyer to accept small incremental payments without my knowledge and consent, then put a hold on paying me. I sold my art because I needed money for my eyeglasses. I took a huge loss and then they backstabbed me for what I was owed. Never will I ever do business with them again. They give too much information once your items are listed so you become completely baffled. I lost money, time and my mental well-being due to the volumes of verbiage that is possible to understand. They should be shut down. They are harming innocent and trusting people!

My first time making a purchase on eBay and I do not recommend it! I bought a $400 + AC mini split that does not work. Instead of the seller providing the return receipt they are replying to my eBay message one a day, delaying me sending the product back. I contact BBB! My first time making a purchase with eBay and definitely my last. eBay are not governing their sellers! Worst experience.

I have been selling sports cards/memorabilia for 6yrs on eBay and have maintained a 100% Seller rating the entire time. I just sold another outstanding sports card and for no reason, eBay has decided to put my funds on hold. I have participated in over 1400 auctions, never had any problems, sold high-end cards regularly but this one card (nothing special) they decide here at the last of the month when bills are due to put an unnecessary hold on my funds without any reason or merit. Being 100% seller for 6 straight years means absolutely nothing to these Morons! This should be done to the Sellers and Buyers that are constantly attempting to rip people off; not 6yr. 100% Sellers. This makes absolutely no damn sense!!!

My experience with eBay is the worse. They stole my money and suspend my account and when you try to talk to them they said the account was suspicious and they decided to stop the seller to send my product but why they don’t tell the seller to give me my money back, the only they can do is telling me to go to my bank and try to see what they can do, this company is sucks, they took $300 from me and my kids was very very hard to save that money to buy a swimming pool for them and now I don’t have money and swimming pool.. Please do not buy anything from this company. They are a thief..

eBay scammed me. Stole all my money. Shut my account down. I lost all my products inventory at the time. I do not recommend them. Money was stuck processing for 3 weeks before I lost everything to them.

I entered an eBay card into my eBay account to make a purchase. eBay suspended my account, which prevented the transaction from going through. I followed the information eBay provided on the suspension screen to still make that purchase; it did not work. During the eBay resolution procedure via "chat" (twice), they said that the suspension is permanent and refused to refund my purchase of the eBay gift card. I explained that this card can only be used on eBay; if they disallow my eBay account, then the card is unusable. When I paid for the eBay card, eBay was credited with the funds intended for my use. By disallowing my account (with any explanation specifically refused), eBay ensured that it gets to keep my money. This is a financial crime eBay commits against its users and investigation is befitting to scope the pervasiveness, duration, and the amount of unjust enrichment.

I took a break from selling on eBay and since I've returned, it's been a waste of time and I've actually LOST money. I sold a few items in an auction. The shipping is calculated a lot differently than how it was in the past. Apparently, my shipping fees were too low so eBay took the difference out of my debit account. If I hadn't looked at my bank statement I wouldn't have known this. I lost about $4 on each item. When the items were selling for .99 and $2, it cost me more to ship it than what I made lol.

Sellers please avoid eBay for high priced items. My account is 15 years old and my last high priced item was sold over 90 days ago so eBay decided to hold the funds for 30 days (and that is when you have done nothing wrong as a seller). You have to wait a whole month to get your money and for nothing. I am not a business just an individual seller getting rid some of my personal things so you would think that you do that please you needed money right? So then I've gone through a chat session with a rep pretty much repeating generic sentence out of their QA saying it's to protect buyer. So what about sellers? You are taking 15% commission and doing nothing good for us. You think this kind of ** platform is worth 15% commission out of your sales? Avoid at all cost!

eBay is ran by Scammers in my and many people's opinion … They will charge amount of an item sold as a whole instead of the item selling amount. Real example: I sold an item on eBay for $225…. Seller paid $ $109 for shipping plus $27 tax… which is correctly not part of the $225 if item sold. Total buyer paid was $361….yet EBay charged me 13% of the $361 instead of the $225 for processing which I ended up getting only $176 … They ripped me and all sellers off.. It’s a scheme which is why the try to get you to print out and purchase a shipping label through them instead of at the post office…. It’s a hella scam…. I really feel for sellers who are not aware of this trap….**-ebay

I just canceled the account I’d had for over 20 years. I’ve dealt with more than one flakey seller in recent days, and this last one is the last straw. The seller did not send the package, EBay sent me numerous emails about this purchase, I did what they told me only for them to tell me the purchase isn’t eligible for refund, and I couldn’t even give the ripoff artist a bad review. My account is deleted and I will never deal with them again.

Seller Id: retail_overstock. The seller above did not return my money. Greedy seller, warning - do not spend your money. Dear eBay Customer Service, MAY 1, 2023. I am writing to express my disappointment and frustration with my recent shopping experience on eBay. I purchased the Sound Oasis sleep support insomnia, world's smallest white noise machine travel from a seller less than two weeks ago, but unfortunately, the item did not meet my expectations. I received the item in April 19. Delivery date was April 17. As a customer, I rely on the assurance of being able to return an item if it does not meet my satisfaction. However, the seller has declined my request for a return, despite the fact that it is within the 14-day return window.

They are scammers. I’ve had eBay for 10 years and DELETED MY ACCOUNT. I suggest you do the same before they scam you out of hundreds, if not more, money. I sent a package using their website for international first class and international first class does not have shipping to Mexico. Now my buyer said they did not receive the item and eBay cannot do anything except refund them with the money they gave me plus a $20 fee that they took. So now I’ve lost my item, I’ve lost the money I received plus an extra $20 from eBay and the post office will not accept the claim due to their policy, eBay also refuses to refund me. There is no buyer protection and if you are smart, he will try the millions other alternatives. I have already put in a case with BBB and my bank. I will get my money back!

What an absolute nightmare eBay has become. I last used eBay a year ago and had no issues. A week ago I ordered something, but did not notice that my account had been hacked and the delivery address changed. I did not know of this until I received an email that the item had been delivered - to Clearwater FL! I have never been there - I live in Omaha NE. I have since changed it back to the correct address and enabled two-phase authentication.

Used to be, there was recourse for this, but no more! ebay doesn't care and sanctions scams when they ignore obvious deceit and dishonest feedback. There is written record. Clear records of proof. They forced a refund. Seller left feedback that was dishonest.

eBay has really got greedy since 2010 when I joined. When I sell a laptop for 300.00 they add the seller's tax and shipping to my item cost, then take over 13% of that total, from 300 I sold it for. eBay does this to increase the total amount, so they end up getting more money. The buyers' taxes, and his shipping costs should have nothing to do with the price that I sold the item for. Now they have the promotion you can add so your items get seen more often. This percentage you can choose from 2-16 percent more.

I had listed a boat on eBay, but sold it locally, and deleted the eBay ad. A year later, supposedly someone made a full-price offer on this boat, but "couldn't find where I lived", so asked for his money back. EBay refunded him and is now trying to collect a commission on this sale that never happened. I never got any emails from eBay about this supposed offer from this person. And to top it off, they've now sent me a 1099 (and I assume, to the IRS too) saying that I did sell the boat last year!!! They are impossible to deal with on the phone; I spent one hour when this issue came to light, talking to someone overseas, who said they would waive the commission, but that didn't happen. It's a horrible company, I will never buy or sell through them again.

Ebay has a habit of removing listings for items that have clear pictures and receipts posted, ebay deletes them claiming they are counterfeit. When you call it can take days to get a response. They cannot give you a decent answer for removing the items. They will give you advise on what you have to do to keep it from happening and when you do what they tell you to do they will still remove your listings. In one week they removed 26 of my Authentic listings that had receipts posted. Then they tell you if you repost them (ever) your account will be suspended. Ebay has become a very very very bad place to sell your items on. SELLERS BEWARE!!!!

This company has gone downhill steadily over the past few years, I have been on eBay since late 1990s. The way they treat the sellers is beyond horrible, they will hold your money for a month or more at times and just say when asked about it "You don't have enough feedback". I guess HUNDREDS of positive feedback is not enough to get your money in a reasonable amount of time. They are now demanding tax information for selling your OWN Property now, none of the good sites like Etsy or Mecari do this. Save yourself some headaches and go to these other sites!

I have been a member of eBay for well over 20 years. Starting in 2022, the platform has gone completely downhill. The first sign of this was when I started coming across more and more bad sellers with positive feedback scores. The reason is that eBay has started implementing some kind of policy where a terrible seller will get their feedback removed if it immediately refunds the buyer. For instance, if someone sells a clearly fake or defective product and you complain, eBay yanks the feedback, keeping the seller's hyper-inflated 99%-100% score intact. Because of this, feedback scores are no longer trustworthy and finding a decent seller these days feels like playing a game of Russian Roulette.

eBay is keeping up a negative review that misrepresents and maligns my reputation. The review is not accurate. eBay can see the truth because they have the documented messages I sent to the seller. Moreover, this is now an overall misrepresentation of the feedback for my seller hub because of how eBay published the information. I have 31 positive reviews and now one negative. But because one positive review and one negative review took place this year, my profile reads 50% positive feedback on my profile because it is only pulling the two reviews. This is now vastly hurting my ability to sell.

I placed an order 01/23/2023 a clay cooking pot for 42.2. Did not received on timely manner so I purchased item elsewhere, emailed Ebay to cancel my order as I have yet to receive it stating product delivered on 02/09/23 which I never received, and they denied my claim. Refused to return my money. I have been customer for many years now. May have to think about it. Very bad customer service. Think before you buy.

A buyer wanted to return an item he bought on my eBay. It was a high-end speaker that I bought brand new from Best Buy. I have a no-return policy on items I sell. eBay charge me $130 for shipping and another $54 For processing the sale. The buyer wanted to return the item claiming it was a fake. I don’t think Best Buy sells fake items. eBay took the side of the buyer and charged my account for the full selling amount plus shipping. Now I am out the money and the speaker. This is not fair.

Have been waiting 4 weeks for a refund on eBay. The item was never delivered, and the seller refuses to issue a refund. eBay has been of no help whatsoever. eBay has allowed the seller extension after extension delaying my refund and has put my case against the seller on hold. Would not recommend the company for buying or selling.

eBay international shipping service is a total scam and let me explain why. When a seller posts a product and places a shipping price, that price is supposed to be quite accurate to cover the costs of shipping the item, but lately what you will see is when you search for a product, in the result list you see a product price + a shipping price. BUT....when you enter the product page you suddenly see that the shipping price is now exorbitantly 3 times what it was initially, but WHY? This is Ebay international shipping service.... Ebay provides a courier pickup so that the seller never really has to do anything but package the item. But wait so why pay the seller the shipping fees???? This is the scam, Ebay basically charges you an obscene amount of money to ship the item to you while also giving the seller the shipping fee that he charged you initially. Both the seller and Ebay win!!!!

She misrepresented the size of an item that I purchased from her. So I had to go through the hassle of trying to send it back. The package got lost/stolen in the mail. Then I was stuck with NOTHING. Meanwhile, she gets to keep my money (and) the thief gets a free dress. I could have left her negative feedback, but I left neutral feedback instead. She had my feedback removed, so I am posting my experience here. Ebay might have bought whatever lie she told to get my VALID feedback removed, but that doesn't change the truth. I sent her a picture of the dress that clearly showed HER MISTAKE. I sent her the case numbers that I filed with the post office. The dress cost $27. She would rather hold on to $27, than do the right thing and issue a refund due to a mistake THAT SHE MADE??? Proceed with caution when dealing with this seller.

I have orders that never arrived and can't get my money back, also defective items with no help from eBay. It's over $100 and I'm disabled and can't afford things like medicine because people stole my money.

Ebay's Authentication program is a scam, that supports shady dealers. I was sold a blatantly damaged Kobe Bryant Topps Finest Heirs rookie card. There is bubbling in the dead center of the card, on Kobe's shoulder but this wasn't listed in description or viewable in the photos the seller dcsports87, provided. When I received the card I could see there was a problem with something on Kobe arm but had to open the eBay authentication seal to see if it was the eBay authentication bag, or the other two sleeves the card was in. Once I broke the eBay seal bag, eBay said I could no longer return the card despite the 100% money-back guarantee they constantly promote. The card is still in a sealed sleeve, so it can't be touched. Feel totally swindled by the seller and dealer eBay.

So, as suspected... eBay's site showed that my selling fee was returned to me after I issued a refund! NOT! They were going to keep it! I called and sure enough "there was a glitch." Beware and check your bank account for exactly the sum of selling fee they show as taken from you in the first place. They kept referring me to the site's transaction records to tell me that it was refunded, but I was relentless. No amount with that number showed in my bank. At the end, the person on the phone told me that there must of been a "glitch" and they were going to refund me the selling fee. Hopefully, they will play clear this time because there was another instance where I feel they didn't return my selling fee, but I couldn't look that far in my bank. Same thing happened then, they referred me to their site and what it said!

They will not ever provide a live representative to help you and all situations are not addressed by the site. I have been trying to get a refund for an item that was never shipped to me and there is no help by the Ebay. Will no longer buy from this site.

Ebay has gone downhill. Flaky people selling items that ship at a snail's pace. Can't communicate effectively and full of excuses. This wasn't the case several years ago. Everyone has moved to Amazon. Ebay is the bottom feeder of sales people.

eBay sold me an expensive watch claiming it was brand new. It was not. I sent it back to them. And they sent it back to me in 2 weeks and still no refund. Now they are blackmailing me that I put scratches. Is there any law still in this country to deal with monopolies?

I recently purchased the TV on eBay platform from seller: BuyDig. The pricing and options are very good. I faced few issues in order and customer service professional Angela Z. helped me to the best. I almost cancelled my order but her service is exceptional which kept me order with no cancellation. Need people like her in all companies.

I bought an item (car sun visor) in eBay, I didn't received the item and immediately text Ebay the situation, they texted me that the item was already delivered to my address, when I asked for my money back they closed the case. I think Ebay is an unreliable company. They are playing with the people money.

People in eBay selling china products for lot more. They offer a date that never meet. I lost 2 products in 1 week. Never was delivery showing as problem with delivery fake sellers there and no guaranteed at all. WARNING. Hope this help save you money on a purchase there. Happy new year 2023.

On 2 different occasions I put up 2 items for sale scammers tried to RIP me off 3 times. They have lost my business. How are you supposed to trust a company with that type of neglect. The first time 2 different people tried to get my personal info.

I purchased as a guest. Minutes after my credit card was charged eBay sent me an Email stating: "Due to an issue with them we no longer offer this item." I was told to contact the seller. That is impossible without an account, which I do not want. The chat is electronic and therefore does not function at all. I was promised a call back from eBay and it never happened. I do not understand why the Federal Commerce Commission allowed this to happen. I was charged and doubt that I will ever receive the item.

I purchased a set of car speakers for about $15 from fleurdelis318 (eBay Seller). I never received the item. Seller claimed the item was shipped to my address. The US postal service showed a delivery confirmation at a certain date and time but they didn't know where it was delivered. I have property surveillance of mail deliveries and had proof no delivery was made at the reported date and time or on any other date. I reported the lost package to the Seller but Seller was unwilling to file a claim with the post office even though Seller had shipping insurance.

I attempted to unsubscribe from eBay's constant contacts due to a very unsatisfactory recent purchase and there was no easy or effective way of doing so. I do not plan on using their service ever again as it is predatory and very one-sided.

I got totally ripped off via an eBay purchase where both the seller and eBay were useless in support. I am so disappointed and officially HATEEEEEEEE eBay. They need to get better. I can't believe I am a customer stuck paying for an item that showed up wrong and no one could help.

eBay used to protect sellers and buyers but now only protect themselves and the money they can make. I have had multiple issues with faulty buyers recently and eBay not helping at all. They most recent case where they allowed a return for an item the buyer said they just did not want anymore then made me not only eat the original ship cost but pay return shipping as well and did not reimburse fees made me leave the site altogether. I recommend selling elsewhere as there are many places that actually care about their clients.

Avoid buying expensive stuffs on eBay!!!! I got scammed with a laptop, it arrived block and I asked for a return and eBay provided me with the QR code and I suggested to get a insurance shipping label but the seller was highly aggressive and abusive and he denied my suggestion so I contacted eBay customer service and they told me not to worry, if the item got lost they were going to refund me because I used their QR code and I sent back the item and the item got stuck in transit and then lost.

So_quick_trading ask seller to cancel seller got mad, block me and my wife. And eBay allows sellers to do this I will never buy again on eBay ever I'm done my wife and I will never buy again on eBay!!!

eBay suspended my account with a MC 011. And would not give me a valid reason. Conveniently after I sold about $2000 worth of merchandise and it was delivered to the buyer and I holding my money through manage their sketchy managed payments. That everyone is talking about and hates. If you look on YouTube, and google, this complaint is taking on the life of its own, and I think they will eventually be a class action suit for this. According to the customer service and I've gotten various responses. They refuse to release my 60-72 days. We are at the 60-day point now and there is no site of them releasing my funds. I get a different answer every time I call. I'm going to post videos on YouTube and use various social media platforms to spread awareness about this. It's so unfair. I encourage anyone to utilize the better resources out there like Amazon, Walmart, bonanza, and Facebook marketplace. Way better selling.

I purchased three 8 ft centerfold tables from Ebay. I did not receive the order. The tracking showed a package had been delivered (not my porch). The package was not even the size of the doormat. I was told that the package showed delivered to my city so it was decided in the seller's favor. It wasn't to my house. I called Fedex which showed the package slip for an address 15 miles away but still in my city. Thank goodness the Fedex driver had taken a picture of the package.

I bought a perfume on 09/29/2022 from Valentineperfume and was supposed to get it on 10/05, I contact the seller many times but didn't answer, contact eBay, but they didn't do anything, I tried to cancel, and gave me a message to contact the seller, I did and the seller didn't answer. I tried to make feedback to the seller, but eBay gave me a message to contact the seller, I don't recommend using eBay they protect the seller from all his violations, I already bought another perfume from another website, but I lost my money when I decided to buy through eBay, this is the first and last time using eBay

I was a seller on eBay for 16 years and had 100% positive feedback. A sale went wrong and they did NOTHING to back me up. Basically, the case was in my favor and then 2 weeks later suddenly, they stated that they reversed it to the buyer's favor and wanted me to pay them $850. Never again doing business with eBay.

If you email eBay corporate executives about a problem or issue that affects all eBay customers and has affected them for at least 25 days, you will be sent a computer generated e-mail stating that someone will contact you in 3 to 5 business days. I have received nothing! LIARS! They don't care about the problem and they sure as heck don't care about you!

I sold and shipped $389 on eBay but they are refusing to give me the money unless I give them my social so they can file a 1099. But the IRS only requires this on $600 or more. eBay is counting cancelled items in the total saying I sold $875. They’re including canceled orders where money never changed hands. I’m tempted to call the police!

eBay gave my buyer back a full refund and let her keep a very expensive Lladro figurine worth over $300.00. I contacted the buyer to return the Lladro to me at my expense for shipping costs and she refused. I reached out to eBay for their help, they refused to help me. This is illegal and against the law. It’s stealing. I want to file a formal complaint against eBay and the buyer Carmen ** for stealing.

Do not do business on eBay, no matter what you do your money will be on hold because buyer is not happy. I sold the 18k gold and today buyer open return case and said "It's not Cartier". I call eBay and customer support lady sad " for this you need to communicate with buyer". My money is on hold and as usual I'm nobody on eBay. I'm seller for 13 years on eBay and I lost a lot of money and items.

Sold a painting on eBay. This was a painting I bought 20 years ago at a street art fair. After the piece was sold and delivered, eBay held the money and started asking for personal documentation - ID, utility bills, bank statements, etc. After everything was sent to them, they asked for a receipt of purchase for the painting I sold. I explained that I didn’t have it. I sold an old painting that was sitting in my garage. eBay restricted my account indefinitely and literally stole $720 from my sale. This company is a scam, their customer service is a joke - they don’t respect sellers and have no shame in appropriating money that goes through their platform. If you are thinking of selling on EBay, think again. Don’t fall for these scammers. They will steal your money!--

Is there rating lower than a 0 star, because EBAY is a piece of ** for sellers. I have never been on restriction or suspension, however my funds are on hold although the buyer signed for the received item by signature. EBAY is a rip off. They state that high value items will put your payments on hold, however the so called Team Lead could not tell me where to find the dollar amount that constitutes a high value item. Sellers do all the due diligence you can before selling on EBAY. I would not touch them at all.

Ebay stated to me I had to file a claim with UPS for a damaged shipment. After 3 attempts with UPS they Stated "you must file the claim with Ebay since you purchased the freight off their Account". Contacted Ebay and 4 times I was told a manual request was processed to refund me. 5th call told claim was denied with no explanation. Nothing but LIES and broken promises.

I had poor experience with eBay now. I was a good customer since ten years but eBay is just turn shaming people, literally selling junk parts which is not good and helloing junk seller profit or scamming people. Sad truth is I'm a victim for that too .. No more eBay .. Rather buy stuff from direct vendor. At least have some sort of assurance.

They no longer allow new sellers. You'll just spend time posting items, then their bot will automatically permanently suspend your account. Non-existent customer service. At least they've made the decision to open up the door to competition who aren't as worthless.

I had not sold anything on eBay for a couple of years, now you have to send the item to the buyer before you get credit for the payment, and if the buyer is happy with the item your payment will clear.. 2 weeks later... So of course I had a problem with that.. I notified the buyer and eBay that I am canceling the transaction, I am not sending a diamond ring to whomever without receiving payment... told the buyer and eBay to refund the buyer's $$... Of course now eBay is saying that the buyers fund are on hold and I have to refund him and then eBay will refund me... REALLYYY!!! I don't think so.

I like to order on Ebay, to save instead of paying far more on other websites like Amazon. But my experience with Ebay was not all that well yesterday. I ordered an item. AND when I found a better purchase, I was not able to cancel, only a few hours afterwards!

Ebay does not inform its customers that the packages it sends are uninsured by USPS. I had a $350 item I was selling lost by the USPS, and I filed a claim with eBay to dispute the loss, saying it's their responsibility to absorb the loss not mine. Not only are they refusing, they are still charging me a $55 transaction fee on top for funds I never received. THIS COMPANY IS HORRIBLE SCUM!

eBay and UKDEALS, a seller on eBay are criminals. I ordered three products from UKDeals on eBay. They claimed the carrier could not find my address! Amazon delivers to my doorstep a few times a week, UPS, FEDEX, USPS somehow can locate me, but UKDeals says they couldn't locate my address? As a result they refunded one of the three orders. They refunded the one for $25 and kept my money for the one that was greater than $50.

We have been dealing with this for several months. Our account was suspended for no payment. Someone got in and sold some product under our account, not sure how, then Ebay said they will reinstate the account once we pay the fees. I explained, those were not our products nor did we receive any moneys from eBay. I must have been transferred today five times.

I had a high dollar putter I wanted to sell. After not selling at a fixed price, even with "Offers" available I started an auction. I started at one cent but put a $600.00 reserve. When I posted it the $600.00 reserve was very visible next to the bid box. I felt it might scare people away so I tried to edit this out. In the past I could edit the auction after it started. I had to end that auction so it was there for only a few minutes. I re-did the auction without the reserve. eBay charged me $55.00 for the reserve so I called them. They promised not to post that but the next day they did! Then, after the auction ended they charged me another $60.00 for unexplained costs??? That's a total of over $115.00! I tried to close my account but eBay keeps open for as long as they want. Warning, stay away from eBay.

Order five times in total since June 2022. All were carefully designed fake items that have been confirmed by eBay.ca. I just requested all return. Then my account in ebay.ca has been suspended for "Filing excessive returns", as if I should just take some fake items not file all returns. Suspended my account with no good reason, which has led to a result that I has been no longer covered under the embg program and buyer rights commitment guaranteed by ebay.ca when you set up ebay.ca account. This suspension let the cheating seller(s), kaja_2888, actually took the advantage of keep my money paid for its fake items. Order number: **. Item ID: **. Received Fake Items 2 times from the seller, kaja_2888 in my total 5 times orders, need refund. eBay should responsible for the refund as ebay suspended my account no any legitimate reason but "Filing excessive returns".

My experience with this website has been extremely infuriating. Never have I felt so fooled by a company. I thought since ebay has such a big name and commonly used to sell and purchase that I would give it a try and sell some of my books. Not only did they not list my product but were also extremely unhelpful and difficult to get in contact with. Moreover, after I finally got ahold of them, they suspended my account and I no longer have access. Words cannot express my extreme disappointment with this company.

I bought a touch screen music player for close to $200 well when I received it it didn't even cut on. It was just a sitting chunk of metal that never worked. When I contact the people they would never respond back to me and then eBay said my time was up and that was it. They never would contact me back I've tried getting a hold of anybody every way I can and they just don't care.

Sold an item. It was destroyed in shipping. Seller canceled payment with credit card and took the payment back. Now ebay wants to charge me over 1400 because of the return. They have been very difficult to deal with in regard to the whole issue with customer service techs that cant speak English.

I purchased an item that was counterfeit not knowing it was counterfeit. When I submitted a return there was no guidance on how to submit a return for a counterfeit items. So I submitted the return under remorse, and because I did so, eBay didn't want to help me when I discovered that I would have to pay the shipping charges for the return, which cost more than the item itself. They essentially protected a seller that was selling fraudulent items over their customer, and justified it by using the return option that was selected as the reason, as if that was more important than the actual injustice. I will never use Ebay again, as they are protecting scammers enabling them to continue these unlawful practices. Crazy! Sticking with Amazon, never had this type of issue with them.

I am new to selling on eBay. I have a 100% seller rating. I decided to take my kids on vacation and knowing I would not have internet service, I communicated to EBay that I would not be available for selling or returns for 4 days. Well of course while I'm gone a buyer wants to return an item, not a problem except Ebay decided to give her a refund and let her keep the product because I didn't respond in 3 business days.... The business days I let them know I wouldn't be available. I tried calling... I was told they would help me, but then decided they wouldn't. I even had their customer service representatives, 2 of them, agree what EBay did was wrong.

Ebay continues to lose my business. Today was the final straw. 3 employees all with different information. The supervisor Zach was just embarrassing himself every time he opened his mouth. He could not stop lying and cutting me off over and over. He offered nothing to make this situation better. He offered zero recommendations to better correct the situation. In fact he minimized my complaints by saying “you were inconvenienced, but that’s not that bad.” The words that came out of his mouth scared me. I’m scared because this is the generation that is going to be in charge one day. I can’t imagine handling such a terrible situation the way he did. I will continue to tell every person I know to stay away from this corporate devil. Find better places to spend what little money you have right now. Thank you for listening.

I have been selling online for 2-3 years using a vast range of services and platforms and because of this experience I am aware of the various guidelines, standards and policies that vary from one company to the next and I am able to abide by these general rules. However, until just very recently I had not been a seller on eBay, although I have been a buyer in previous years.

Seller shipped to wrong address but tracking still showed delivery to me. Ebay refused to even compare the delivery address with mine to see I never received it. Seller basically shipped to himself, so tracking shows delivered - just not to me! So I'm out $500. This was an obvious scam by the seller and Ebay is complicit in this fraud through their negligence in not checking the addresses. I live in Oregon and the package never even left New York! Buyers BEWARE of purchasing anything on Ebay - if there is a problem and you do not get your package all Ebay will do is send a form letter denying your refund. Now I have to get the actual delivery address from USPS and send that to my bank to reverse the charge. A huge waste of time all because Ebay can't be bothered to do any investigating of even the simplest of things like the delivery address!

I bought a pair of earring from a seller on Ebay. Upon inspection, they did not match description on the product site. After showing it to two jewelers who concurred, I returned the item to the address on the shipping envelope. I informed the seller that I have returned the item and she said she had moved but not a problem since she has provided a forwarding address at the old address.. That's when the big scam and fraud started.. The seller keeps forwarding her address for $1.10c with the USPS so the package never gets delivered and keeps being forwarded on an infinite conveyor belt. As of now I have don't have the product, had to pay the Credit card and have received only lip service from EBAY. I truly believe that EBAY has lost its credibility as a reliable platform. It supports fraudsters, scammers and crooks who prey on unsuspecting victims. BUYER BEWARE OF EBAY.

Our company never got the chance to sell on eBay! The account was suspended for no reason and all the work put into adding products was in vain. eBay is using its position of power to act like a schoolyard bully and when questioned it gives no reason for its actions. There are many other smaller online marketplaces that act better and offer trustworthy solutions than this expensive and useless portal that it is now www.ebay.com!

They scammed me, and many more. Sending liquid medication, in unsealed bags, leaked everywhere, and expired. I'm stuck with it, and they stole 36.00 in the process. They allow thieves on their website

I opened a LTD company to trade on this platform, created an account, made 0 listings 0 actions and got permanent ban in 45 minutes. Only reason I can see for ban is that I am a Ukrainian person, so will try to file a lawsuit against them and will update the review with my progress. Would strongly discourage any small business to use this platform. Support did not even try to resolve my issues, just standard response texts.

My order was never delivered. Seller did not update tracking information on time. Customer service of eBay is terrible and didn’t issue refund. Unfortunately, eBay decided to close case without issuing refund. I want to say that I receive many shipments from AliExpress, wish, Etsy and never had even one package missing. Their logistics team update me with every step of progress and I receive confirmation from CanadaPost when it arrives to their facility. It is a great way to ensure that customers are treated as supposed to be. In case of eBay shipment you allow your sellers not to update progress of shipment and your logistics team uses unreliable service of CanadaPost without following up. As a result of your negligence I am punished by losing money and product. Very bad customer service, logistics and customers treatment. I will never order anything from eBay.

I ordered a lawn mower part through ebay using their listed seller Power Mower Sales out of South Miami Heights, Florida. I read the reviews of the seller and they were rated over 99% satisfied. I never would have imagined I would be in the 1% of unsatisfied. The shipping was fast and I did in fact receive a shipping envelope. However, the corner of the envelope was torn and there was no part inside the envelope. I immediately reached out to the seller through ebay to inform them the envelope was torn and there was no part inside. I offered to send them a pictures of the envelope. I have never received any communication from the seller. I mean not even an acknowledgement they received my communication.

Worst client service ever, will never come back. I asked a question by a call, the person was very mean to me and hang up after 1 minute. I explained my situation to other staff to get an explanation, and other people from eBay told I could just leave the platform if I wish! No apology, they don't care, and never helped me.

eBay/ Packlink /Evri have started a new joint scam. They are targeting high-value items and removing them from their packaging systematically, re-sealing the box and delivering empty boxes to buyers. The seller has to refund the buyer and then they don't compensate the seller. The items are likely sent off to a parallel economy where the items are sold on the black market for profit by eBay, which is struggling financially due to high fees. This has happened to me and for two months eBay and Packlink avoid responding. I know my item has been re-sold due to location services.

I tried to sell a watch that I purchased through an Authorized Dealer. The title stated that there was an aftermarket bracelet on the watch and the Original was in the box. The watch sold and I sent it off to get "Authenticated". They immediately returned it and stated it could be counterfeit, I'm guessing it's because of the aftermarket bracelet. Do they read the listing? Do they just glance at the watch and make a quick judgement? So now I am not able to repost this authentic watch because they say it's fake. Such a bad experience with this "Authentication Process".

3 sales in one week where buyer never paid for what they bid on. They focus on their own benefits only and how much they will make not sellers benefits at all, nothing whatsoever happens to buyer who bid and win auctions and decide not to go through with payments, waste of time for sellers, after listing a product for a week and have multiple bids and the guy who won the auction decided not to go through with payment, nothing whatsoever happens to them from eBay, but if you have one dollar outstanding balance for ebay, they put a hold on your account for two weeks until the one dollar is collected, even though they have permission from you to collect automatically, why don’t they do the same with buyer who don’t go through with payment and stop wasting our time, which there were other sites where I can list my stuff and not give ebay my business.

Purchased item and was sent one different than pictured. Seller sent a tiny return label and I took to FedEx pick up. Seller gave false tracking number so I could not track. EBay is not helping me. There are many messages from me to seller but apparently they won’t take the time to read them. I told them to check with FedEx and also Sam's Club which is where the return was going. They just won’t help at all.

Ebay support are lies. Did not help me with refund for faked electronics part. Plus they stolen my money when asked to send faked items back to seller. Spend tons of my private time. Completely nasty guys.

When you buy something on eBay you don't find out until after you place your order that it's coming from China and will take a month and a half to get your order if you even get it at all. This makes ebay a ripoff. There is a tab that says cancel order but when you click it it says too late. DON'T BUY FROM ** EBAY

I am a seller on eBay and now I don't even get paid for the items I sold but ebay surely chargers insane shipping labels..ebay is nothing but a scam and rip people off everyday..If you a seller it be best to find another website to sell at..ebay chargers all sorts of fees and shipping labels and it's not worth it..Will never buy or sell on ebay again..I hope ebay closes down because they are a worthless company.

We are local business in Virginia and Switzerland. After 22 years with Ebay they charge our company 19% total fees. This is a lot and Ebay charge fees for the shipping cost but shipping it is cost to the seller not the brutto income. Management payment is good but seller has to wait 3-5 days for bank ACH. Shipping problems. No option for ebay international express like DHL which is the fastest to Europe and worldwide. Also as international seller we do need valid buyer email address for customs pdf papers and any communications like was for 24 years before. Not just ebay sloppy mail. Principal RAQport.com

I was new to selling on eBay and had done about 980$ in profit on my items sold and eBay decided that I had breached their user agreement for using Mat instead of Mathew for the first name in my account because I was “using a fake name”. Because of this they suspended my account indefinitely and are refusing to pay me the money that my items sold for and buyers already paid for and have had shipped to them. They offer no customer service whatsoever and you have to use extension codes to even hope to speak to a real person when attempting to resolve an issue of any kind. Needless to say I will never list another item on eBay again and I urge everyone else to think twice before doing so as well.

eBay permanently close my 15 year old account with 1866 purchase because I returned some items that was counterfeit. One seller claimed it was real when I had reasonable proof it was fake and made an appeal and eBay took his side. They said I was taking advantage of the return policy as I returned a item that was stated “no as describe” which seller claims it was “as describe”. First of all, I have a authentication certificate from Legit Grails that state the item is FAKE. Second, eBay prohibit counterfeit items and they took blindly the sellers side without even looking at my proof of counterfeit. I purchased Chanel purses for around 1000$ to 4000$ and I’ve received 4 times counterfeit WITH proof of authentication of counterfeit. I called maybe 10 times and no one resolved anything and each tell me a different story.

I'm submitting this complaint against eBay to the New York State Atty. Gen.'s office, for their review. eBay is falsely charging customers fees that are not valid. I sold an item, and the customer informed me that he would not accept the product. I immediately told FedEx to return the product to me and that the customer threatened to refuse the shipment. FedEx told me there would be no shipping charge incurred because the product was never delivered. eBay still charged me $43. I had a pair of headphones selling on eBay that was purchased for $745. Because of these ongoing issues, I decided to no longer use eBay and authorized eBay to refund the entire $745 to the customer held in my eBay account.

Purchased a $240 pair of Air Max 90 brand new. Waited patiently for them to come in the mail. When they arrived I checked them out and they were damaged from the inside. Unwearable. Contacted eBay’s solution team, no help. They told me to sell it back on eBay. It was no returns. It was a final sale. How can someone Non-new shoes for $240 and get away with it. EBay said they can know no help from them. If you get Frauded from a post Report the bogus sale to your bank they will fight for you because eBay won’t!!!

This is an overall review of eBay 'service.' Just about every time I ordered off eBay, it takes so long to get what you've ordered, and lots of times, the sellers keep moving the date of arrival up to a later date. When I buy, I expect it on the date it said. This is why I try to avoid eBay altogether whenever I can. I was supposed to receive a Ferro rod yesterday, and it wasn't even in transit yet!!! This makes me go ballistic! I ordered this on the 4th, it's now the 12th and they've moved the doa to the 14th!! Urrrgggg.

Not happy. These people sent me a coconut oil hair product in a bottle with a very small leak which is not evident at first, until you pick up the bottle and it's there. I thought it was dripping down the side after pumping but now I've discovered it's a leak. Makes a HUGE MESS in the cabinet or on the counter. Where is quality control? Every other product I order from eBay is defective nowadays. Sick of it.

Unsure as to how this company still in business. I used to love eBay and bought and sold on it years ago. This company has lost every bit of its business ethic. Woke up to find out that my account was suspended for no reason and they removed my listings. Impossible to get anybody to help and they couldn’t tell me why. No customer service. Zero help. Beware. Do not use eBay anymore.

I have been a customer of eBay for many years, buying and selling. Recently I listed an item for sale, sold it and was waiting for payment. The purchaser sent the money and I assumed that it was going thru PayPal. eBay confirmed they received payment, then advised me that until I send them my bank account number, they will not pay me. Very surprised I tried to contact them, finally someone called me back, they said they no longer used PayPal and that my bank account is the ONLY option for them to be able to pay me. No credit card or check or even a credit could be sent without my bank account number.

I bought and ultimately returned a brand new Samsung Galaxy Ultra S22 cell phone, to the tune of $1,163. At first, I thought I was having difficulty with the seller, but it turned out to be a huge misunderstanding. In the meantime, I turned to Ebay for assistance. The girl opened up a case for me in order for Ebay to step in. Now, they are holding my refund money hostage because they are claiming they can't get a hold of the seller to verify the receipt of the property. If they bothered to look into the messages on both our accounts, they would see there is no problem. I know the seller is available because I just recently made contact with no trouble. The communication that has taken place with Ebay was initiated by me, despite the promise they make to contact me within 48 hours. That time has come and gone. I want my money back. DON'T EVER DO BUSINESS WITH EBAY. I learned my lesson. NEVER AGAIN!

I ordered a sword and the store received pay but never shipped item. I petitioned the store then eBay when I got no response. eBay just replies, "We don't care. Basically we won't help you. we take no responsibility for the people selling on our site..." Pure **

EBAY has had a huge sum of my money in their account for over a month, without sending me any of the amount that they owe me, I have spoken to their customer service centre for over a month now and all they keep saying is "...your account has restrictions on it and we will get to it soon!!" You cannot speak to a supervisor ever. Please be wary of them.

I have been selling on eBay for quite some time and have dealt with the multiple fraudulent purchases thrown my way. This last one was for a laptop and the buyer reported that his account was hacked after I shipped the item. After shipping the item I lost full control on the shipment since eBay technically shipped the item and was waiting for their review to know what to do. They finally were able to route it back to me but while it was en route, they decided to put holds on all my sales and restrict my account to where I can't sell anything. All listings have been removed and there is no way to contact them other than email with a response saying they will review my email within 24-48 hours.

eBay doesn't put up front the amount of time it will take to receive your item. In most cases they will let you know after you purchase the item. Why doesn't Ebay change their policy in this? I will avoid shopping on eBay because I waste time finding out when it will arrive AFTER I PURCHASE THE ITEM. 2 to 3 months in some cases so I can't wait and so I cancel the order and keep looking and then do it all over again... Waiting to find out if I will get it in a timely manner.

Be careful. There are NO rules to selling fake items so this is where the scammers go to sell. I unfortunately received fake items and EBay was of no help to get a refund. eBay only helps the scammers.