eBay Reviews

I have shopped on Ebay for 3 years now. Most people I know shop on Amazon.com and when I suggest they check for the same items on Ebay which I find is usually lower in price but also a lot of free shipping options. The response I always get is they thought everything was through bidding or that they don't trust the sellers. I've had less expensive, easy to find, good selection on most types of items and when Ebay lists a price, select the item, it is the actual price vs Amazon that gives a price range and it's always the highest. Ebay has good quality items as well as the same cheap items you'd find on WISH with little or no shipping. I've never had any issues with service, shipping or quality vs another similar site. PayPal is available on purchases which is a secure service for payments. I check Ebay first before I shop anywhere else.

I do a lot of shopping with eBay. I have had great experiences with majority of the sellers or merchants. This last Christmas I purchased 3 pairs of Uggs. All were authenticate and verified through the Ugg website with the Ugg barcode. I always do my homework, read reviews, look at all feedback, positive, negative and neutral, look at percentage of sales, carefully read their return policy, ask/send seller questions etc. I have not be disappointed so far. All purchases are great!

In real life, face to face buying... you can be dissatisfied with your purchase but keep it and deal with it with a vow to never return to that retailer. You can also have an interaction with the retailer to resolve any issues that perhaps they were not aware of. On eBay, you have only two options if dissatisfied. One is to return the item at your expense and receive no feedback for your initial prompt payment or to just keep the item and say nothing. Vendors will ban you from bidding on future items if you dare to leave them even NEUTRAL feedback for items that were misrepresented in the first place. Doing you a favor really. They take this very personally because eBay charges them more to list if they have too many neutral or negative customer responses in their feedback. This does nothing to foster an environment of vendor improvement or honesty.

I made a purchase from China with a highly rated eBay dealer. When the purchase did not arrive, I made an inquiry about the delay. I was told that the item had been delivered to my home. The dealer and eBay immediately told me my issue was resolved in the dealer's favor. I filed a bad rating on the dealer and eBay erased it because they found in favor of the dealer (so much for their ratings). The DHL delivery tracking presented as proof, turned out to be to someone else. This did not appear to be important to the eBay consumer protection group. After hours of interaction, I finally received a refund from eBay. I will not make any significant $$ purchases with eBay since they do not support buyers.

I used to sell on eBay and learned their policies keep fraud and bad deals nonexistent. Now with my bad knees I find buying what I need on eBay is usually cheaper than local buying and I get what I need ordered and it is most time shipped same day. You set up your PayPal account with PayPal and you buy what you need on eBay and pay with PayPal. You do not need money built up in your PayPal account to buy with. You just set up PayPal to take amount you need to buy a item right out for your checking account. You can also set up one click buying where eBay automatically goes to PayPal who oks amount to be taken out of your checking account. This service and PayPal is free and no charges to have them take amount for item bought out for your checking account. And best part no personal information goes online. Your credit card or checking info are securely kept secret by PayPal.

Overall, I am fairly satisfied with eBay and PayPal. However, I do have some MAJOR concerns. First and foremost eBay allows THE SALE OF COUNTERFEIT foreign coins, i.e. in my experience 5 silver Pesetas pieces from 19th Century Spain. After notifying them numerous times about a retailer who was OPENLY stating the coin was counterfeit, the seller was not taken off. I argued that I felt this was a violation of US & international laws; that it would place a stigma on any REAL coins of that country and era and make a potential buyer suspect whether or not a coin bought on eBay would be genuine or not; and that as such, it would considerably reduce the value of genuine coins owned by people like me. They seemed unmoved.

I have purchased 300+ items over the past several years from the eBay on-line site. In the course of this time. I have only had to require help from the support staff to resolve a problem with a seller of a listed item three times. Two issues involved the seller taking more than a week to ship the item that I on-line purchased. And one issue resulted in the purchase of an item that the seller did not honor my winning bid for their item and did not refund my purchase price within a fair amount of time. The support staff resolved the issue within 24 hours of my filed complaint(s).

Amazon in particular has been nothing but a pleasure to deal with. The product is well displayed and described on their site and the service in my experience has been second to none. As an impulse buyer at times, I had no problem contacting Amazon to please reverse the order as I have decided against the purchase. In no time they send a response as to whether the product can or can't sometimes be cancelled and are very polite during the process. eBay, well, you're at the mercy of the seller but I can still give them high marks because simply, I have not had an issue as of yet.

I purchased two sweatshirt dresses on eBay. They were coming from China so I knew that I needed to order a couple of sizes up. I received the dresses rather quickly, but I was disappointed when I opened the package. The dresses were not made of sweatshirt material, instead it appeared to be a cotton nylon blend with fur on the inside. And although I ordered two sized up, the dresses were still too small. I contacted the seller for a return and they asked me to send them pictures. After sending pictures, I didn't hear from the seller again. I contacted eBay for help and within two days I received notification that I would receive a full refund and that I could keep the dresses. I was very pleased with the outcome and I decided to wear the dresses around the house on cold days.

I always use ebay to compare prices. More often than not the prices are lower than at standard retailers like Walmart and other similar stores. Contacting ebay is sometimes difficult and unproductive. Most eBay sellers use USPS for shipping. That's sometimes unreliable if you are counting on an item being delivered by a specific date. I've had several instances where USPS routes and re-routes packages and delays delivery by two days or more. Using ebay is pretty sterile, meaning there isn't any personal interchanges, but that eliminates disagreements. Dispute resolution is excellent though as long as a buyer follows ebay's dispute policies.

A lot of good deals are available on eBay, but you must be careful about several things. FIRST, don't get caught up in a bidding frenzy and overbid. I see people bidding more than a "buy it now" price for the same item. SECOND, and this is VERY important: USE A CREDIT CARD to pay for your purchases, NOT PayPal credit. The reason is that your agreement with PayPal is that you will accept liquidated damages up to the amount in the seller's account if your purchase is defective in any way. Since the first thing eBay does in any dispute is notify the seller, the seller will withdraw his money and his account balance will be near zero. Then, if eBay finds in your favor and you get the "near zero" as your refund.

I reported a buyer for operating and damaging an expensive drone and then seeking a refund. Buyer used eBay's money back guaranty for a refund. eBay Case ID:**. I sold a Blade Choma drone on eBay for 750.00. The buyer received the drone on 19 NOV, opened a brand new micro SD card operated and damaged the drone and requested a return on 21 NOV after two days of operating it claiming it arrived damaged.

eBay regularly sends me messages stating how they protected my account from improper buyer's feedback. What a crock! eBay has slowly turned sellers into tame toothless lions, we've been declawed and defanged, just waiting on the neutering part. Each erosion of our rights to confront scam buyers, unethical buyers, unreasonable buyers, has made the average no frills sellers an endangered species. We may no longer leave negative or neutral feedback for problem buyers, in fact we can only leave them positive feedback, which in reality gives the scammers carte blanche.

Was a seller and buyer on eBay for a long time with 100% positive feedback and no returns. eBay NEW "policies" HAVE NO SELLER PROTECTION! Buyer is always right no matter what. I sold an item that I had appraised by a company which has been in business for over 100 years and highly respected paid over $700.00 for these appraisals! Listed the "Item Description" exactly as the appraisal description. Showed numerous photos of items included. I had the shipping of same items Notarized - video taped, included appraisal copy (licensed appraiser) and notary copy in shipping box. This was sent Registered USPS Mail, fully insured. (thus was sealed by USPS as well)

I purchased an item that I felt was not as described and requested a return per the Seller's policy, but I missed the (very small) 5-business-day window to return the item. The Seller asked eBay to "close" the transaction, they did, and I appealed by phone to eBay. The eBay rep I spoke with told me he was finding in my favor. He gave me a Service Request number and told me to again contact the Seller referencing that number, that the Seller was bound by their decision to now issue a refund.

OK you will not believe this one. A buyer buys 4 coupons (not anything I have ever sold before) for staples. Each coupon has 3 coupons on it. For 12 coupons. 3 of them expire 2 days after delivered to buyer (as stated in listing exp date). Buyer begins asking me to send him the codes electronically which is a violation of eBay's listing policies. After repeated messages to him telling him of the policy, he begins sending messages to my private e-mail demanding that I send to him the codes. Feeling the pressure of a negative feedback, I finally cave in & send them to him. Then he begins his torture... Telling me 4 separate times that he either did not get them or could not read the codes.

I recently made a $292 purchase from a seller named importsharkstore on eBay. I paid immediately with PayPal just like I do with all my purchases on eBay. The seller did not ship out my item until 5 days after my purchase date of 12/16/15. And when I noticed that the item had not been listed as shipped I messaged the seller on eBay with their messaging service. The seller tried to lie and make up a lame excuse as to why the item had not shipped out within a reasonable amount of time. So I called him on his lie in a reply and told him that if the item did not show up on time and in perfect condition he could expect to receive negative feedback.

I purchased a purse from the seller brittann26 on eBay and found the merchandise to be of inferior quality. The seller agreed to accept it back. However, as soon as I sent a message to the seller and entered the tracking number, this seller opened a case against me in what appeared to be an attempted to keep from refunding my money as it was. The seller refused to send a return shipping label, stating that she was advised by eBay to take this action. Needless to say I left negative feedback for which the seller was able to have it removed.

Buyer claimed item was not working. Buyer refused any assistance from me as the seller. Upon return of the item, I took out of the box and tested successfully 3 times. I uploaded pictures of my tests. eBay is now requiring me to refund the buyer the full amount including original shipping for an item that works fine. I spoke with Justin and Joe ** call# **, and they noted that there is nothing eBay can do to change the refund amount to exclude the original shipping cost. Also that the Buyer Guarantee favors the buyers and nothing can be done to protect sellers from this other than 'reporting' a buyer which does not give me my money back. So essentially if I am a buyer, I can always return anything I want because they always take the buyer's word for it and screw over the seller.

My husband was selling since last year. Okay, it wasn't a lot of money, but it was steady. Then in November he had 6 cancellations. Three were because of non-payment by the customers, and 3 were cancelled because they were orders for photo prints and they had been corrupted in the computer and wouldn't print out properly. That caused my husband to go from above standard to below. He only had 1 negative feedback all year. Then they just restricted him so he couldn't sell any longer. He appealed but it didn't do any good. That steady money was very important to us and eBay has ruined us.

Buyer beware, never ever buy anything expensive on eBay! Bought boom lift on eBay using the Buy It Now. Paid with a wire transfer then seller DEALER-WHOLESALE opens a unpaid item claim on eBay after they had my money, then canceled out the sale so there is recourse of action can be taken against them. Lift shows up with damage hood, blew off during transit - over 3000 repair. Hour meter not original and machine does not operate correctly. eBay sides with these scammers, making them no better than the crooked sellers they represent!

I sold an item to a woman from Abingdon, Virginia. I shipped it November 10 and as today's date, I haven't see the money. I contacted the buyer, but, she doesn't answer my messages and I contacted eBay along with PayPal via phone to help me to resolve the issue with the buyer. Now the item disappeared from my account and I didn't get my payment or money or eBay/PayPal didn't help me.

I Recently bought a men's gold necklace on eBay. Everything looked great on the listing at first. However after I received the item I quickly found out that I was duped. The chain was hollow and I assumed it was solid. Only because I've never heard of a hollow Figaro link chain before. Also the seller had a very short description of the item because most people won't want to buy a hollow chain.

I purchased a soldering station on eBay from a store called Best2shop15 and spent roughly $80. It was a soldering station and a magnifying light. I received the magnifying light only (probably worth $5) but no soldering iron! I first attempted to deal with the seller, but they just had a generic type response asking me to email them, provide them with pictures of the package, and that they would take care of the problem. I provided this information three times, but just kept getting the same response. Then I got eBay involved, and they forced me to first try to deal with the seller again - with the same results.

I've sold item on eBay and because I've been robbed by Ebuyer (who tried to blackmail me as well) from my item and money on eBay. I have called eBay customer service. First of all, it's very difficult to get through though. Once you eventually get there, you discover that they cannot verify your address so the case is in a favor for the thief. I have recorded this conversation and I am seeking professional advice with the case. I was shocked. I have lost my item and money. This is ridiculous!!! After sending e-mail requests to the buyer (**) about my item not being returned in December, still silence.

EBay allows sellers to put items up for auction and then allows the seller that didn't get what they wanted for the item, just not ship it out. What happens is this. Item goes up for sale, seller didn't get what they wanted, so they just claim it was shipped out when it really wasn't. Buyer makes a claim and if youre lucky in maybe 2 - 4 weeks you will get your monies back. In the meantime the seller will relist their item hoping they will get more than the last time they sold it to you. This is a common practice of a lot of EBay sellers.

I purchased a pink hoverboard on eBay from a seller that allegedly was located in California as stated on their page for their item. I purchased the item on December 8, 2015 for more money than other options because they guaranteed delivery by December 17, 2015, and this item was a Christmas present. Other options were somewhat cheaper, but the delivery guarantee was not provided by the other sellers. After being provided a bogus tracking number, the item was not delivered. I kept contacting the seller only to receive more information in what was barely able to read it was in such broken English. The seller kept telling me they had run into problems. They began to offer discounts on the item if I still wanted to purchase it. I agreed to take the partial refund and keep the order coming after they pushed the delivery date back with no updated tracking information for three weeks.

I have tried ALL avenues of contacting e-Bay customer service, but I am blocked by the system in that the "item" in question is not found? I mean this is ridiculous. Its on my history! Why cant it be "Found"?!? After sending numerous e-mail requests to the seller (ddl2012) about my delivery not being delivered in December 2015 already, he is basically ignoring me or is in traction in hospital! Which I hope is the case!

I purchased an item using eBay's buy it now program for $319.00. The seller did not deliver the purchased item. Ebay has written proof the seller did not deliver the product and refuses to help me get a refund or get involved. They advertise their buyer protection plan however when asked to help me get a refund, eBay refused to help. Ebay also did not remove the seller even with proof of their non delivery. This has resulted in me not receiving the item purchased and a loss of $319.00.

I have been a loyal eBay member since 2010. No issues until last year as buyer and a seller. Started with not receiving items and eBay saying I got them when I did not, then as a seller having buyers using foul language towards me. I called eBay and they won't do a thing. Now I'm on the edge of doing away with eBay altogether. I'm a fisherman who relies on eBay for selling and buying but my recent experience is that I don't care anymore. Sellers can rape on shipping, over-inflate the price on a item, with no regards or anything.

I have been an eBayer since the '90s. I sold some items and I shipped them. The items were in mint shape but when it arrived at the seller's house it was destroyed. It was a as is no refund item. I made almost 800 dollars on these items. UPS destroyed these items but when I shipped the items it was in excellent shape. Well they sided with the seller, got all their money back and I got shafted. eBay made their money off the top and I lost everything. eBay washed their hands even when I went to their so-called appeals, all they said was "You have to go to the shipper." I told them "Well no **. What do you pay them for?" I told them I don't care if they take me off eBay, I will never sell on there ever again. They did nothing for me when I should have gotten the money. And they should have worked with UPS and the buyer on getting a refund not me. They did nothing to help me out. Do not sell on here. Seller beware.

I have called eBay customer service 4 times now. First of all, it's very difficult to even get a contact phone number through their site. Once you eventually hit the right options you finally get a number. Every time I've called I've been told that I'm going to get a refund and expect it within 24 hours. And EVERY time it doesn't happen. Minus this last time. The guy got in a full out argument with me refusing to give me a refund for an item I never received. The seller sent the item to the wrong address. The item was returned to the seller. And both the seller and eBay are refusing to give me a refund. Nice... it was a Christmas present too. So somehow the buyer is always at fault... even if the seller messes up by sending it to the wrong address. They get to keep your money for an item they got back. What a crappy policy if you ask me.

eBay does everything they can to make the buyer happy, including giving sellers bad information to get them to give buyers a refund. Informing a seller to accept a return so the seller can verify the item is in the condition the buyer states.The only thing that happens is the seller is accepting the buyer is correct and eBay forces a refund on the buyer's behalf. Also even if the seller gets the item back and proves the buyer was lying, he is still forced to give the buyer a refund.

I sold an item on eBay.com. The buyer paid, I shipped and the item has been delivered however eBay will not release my funds. I have tried to speak to them by phone but apparently no one there speaks or understands English because regardless of what I state or ask they say the same thing which doesn't even answer the question that I am asking.

This is with reference to the purchase of brand new Dell laptop via eBay. Day one I got defected from eBay. I replied back with full proof attaching to eBay. One of executive from eBay called me and told me to take this product get repaired by the Dell service center which is full disappointed me that I paid Rupees 37999.00 for defected product. I replied back smoothly that I don't want take by paying this much big amount for defected product. Even after his argument he closed the call saying resolved which I told him not to close the call. Item number: 231758460833. Kindly help me to send back this product to eBay and let them reimburse my money. Thanks and regards.

When I asked why my account was suspended, they told me because I made risky purchases? The seller had a good rating 99.9. My credit report is over 800. I pride myself in being fiscally responsible. I probably should not even care but I do.

Was a member of eBay since Sep 3, 2002. I closed my account Dec 30, 2015 over shipping charges of $10.80. Ebay sided with the seller even though they removed all his/her items from eBay's site to include the item I purchased. The seller did not deliver the package on time as I had requested (I am out of town for well over a week). Simply asked for a refund of the shipping charges which eBay denied. Still not sure if the item is on the doorstep or not - not home yet. Will never do any type of business with eBay again. This is one of the reasons why they mainly have "stores" on their site today and have lost many small sellers.

I ordered jeans off eBay. Tracking reflects delivery on 12/27 (Sunday). I was out of town until Monday the 28th. There was no package at my door. I contacted the seller and was informed that it was delivered, period. I expressed my concern that the seller has the responsibility to ensure prompt and proper delivery, just as the buyer must ensure prompt and proper payment. EBAY Resolution Center sided with the seller stating the package was "delivered." I asked if they could confirm what was delivered. They could not. I filed an online report and eBay claims I will receive a full refund in 24-48 hours.

I bought this handset just a month before from eBay zone and it was found to be defective. So I raised a claim many times since then but they are not responding. Even their seller's mobile is still switched off. Many times I sent emails to them for return or replacement but they just give excuses till now. So how do I get justice.

I sold a 900 dollar pair of used blue alligator Fendi shoes to an Ebay buyer/seller on 24 Oct 2015. She complained constantly that she had not received the shoes she had paid 50 dollars for because USPS had taken so long and it appeared the shoes had been lost. I refunded her 50 dollars through PayPal and sent a refund on 8 Nov which PayPal verified: Transaction ID ** (This is your receipt number). She promised to return the shoes but has not done so and apparently has no intention of doing it. PayPal was far more helpful than Ebay who would not even discuss it. They expect the dissatisfied customer to phone them (no email possibility), wait online to speak to someone who cannot even converse in English, and still nothing is done. Ebay has changed and I hope it disappears sometime in the preferably near future. I won't use it anymore. It was better in Germany - Ebay.de.

I have been an eBay user for a long time. I have been pretty happy with the protection they offered up until yesterday. I often give new sellers a chance. I saw a nice coin that came up when I was searching for large cents. Even though I wasn't looking for silver dollars, the price was great. I found that on coins before because the seller is trying to establish a history. I found out this one was just trying to rip someone off. There were sixteen states in 1797. That is why they didn't make silver dollars with thirteen stars that year. I reported the listing online, and talked to two people on the phone. The listing is still there. This has lowered my confidence about eBay's desire to protect me from thieves.

If I am correct, if a company is headquartered in the USA, if requested, they must transfer you to the United States. Rude associate said "no".

I had listed a Authentic Louis Vuitton Men's wallet on Ebay with Pictures showing the serial number, dust cover and box. It was listed for $419.00. I also had placed on the ad that there would be no refunds because I was pretty certain that if it was returned is would probably be a different wallet. The wallet was purchased and mailed to the buyer in Washington State. The buyer didn't have it 24 hours before she asked for a refund. I explained to her that there was no refund listed and the wallet was hers. She complained to Ebay.

I bought a Note 4 on eBay (486 dollars) from an auction and after 8 days (15 dollars for shipment and no tracking number provided through Canada Post) I noticed the phone which was within my city was not going to arrive. Reported it to eBay and now they tell me I have to wait til December 31st to escalate this claim, and apparently they allow sellers to change IDs which is allowing scams right up front. Big lie this buyer protection thing. Better buy from Alibaba which protects you more. Can't believe this is happening. Separating eBay and PayPal was the right way to allow scams. Don't buy from eBay if you want your money to stay in the right pocket.

I've been a member for a long while mostly a buyer. Tried reselling some of the items I bought on eBay. For instance it is supposed to be authentic Tom Brady jersey!!! eBay took my listing down. Third party said it was fake or counterfeit. Would not furnish documents to authenticate these statements. PayPal tracked the guy I bought the jersey from. He is still selling under a different NAME in the same night, Dec. 23, 2015!!!

I was ripped off by a seller on Ebay, $1,800 item. Described wrong (LP Gas but listed as Natural Gas). The seller gave me the run around for over 60 days, saying he would help me get it taken care of and fixed. He would hire a plumber, he would send the parts... they are on the way. He seemed responsive, honest and sincere. I didn't want to damage his Reputation. After the 60 days... can't get a hold of him. Ebay won't help because it is "beyond 60 days", put me on hold again and again for a manager, the second time I decided to wait out the hold. Over an hour no one picked up the phone. I called back again and again. Rude customers assistance! Would not give Employee Id #'s when I asked, but put me on hold instead. (I think they have a do not answer hold line) Now I have a $850 bill from a plumber to fix the unit that no one will pay. I will call a Lawyer, but how much will that cost?

I purchased P90X and later received one as a gift. Thus I decided to list one on eBay for $60. Buyer claims DVDs were fake and she was issued a refund but kept all and returned one. eBay does not protect seller at all.

EBay allowed a seller to return an item with no returns. The seller sent back a disgusting, old bag instead of the very expensive new item I shipped them and eBay refunded the buyer, charged me for shipping, and never credited me back the commission they charged me for selling the item in the first place. Their customer service is pathetic. I hope NO ONE ever sells anything on eBay until they learn how to treat buyers and sellers fairly. AMAZON ALL THE WAY.

I just got burnt on eBay and I'm very angry. I've been selling for about 7 years and I have 100% positive feedback. I recently sold an item to a buyer who decided to pull a scam and say that the item was damaged, when it clearly was not! The buyer sent me a very poor picture that showed what looked like toothpaste rubbed onto a corner to make it look like damage. It was a very poor attempt. I explained to them that as stated in my ad, they have 14 days to return the product for a full refund. Instead, they chose to open a case against me and eBay allowed them to KEEP THE PRODUCT & GET A FULL REFUND!! I contacted eBay and specifically requested the item be returned, as the damage shown & described was so minimal that it didn't make sense for the buyer to get to keep it on top of getting a full refund. They decided in their favor anyways. I'm very upset and will probably be closing my eBay account.

On November 1, I ordered an item on the ebay. We bite after reading several reviews on the seller. It promised delivery between Nov. 11 until the 23. I ordered it for my son's B-day gift and did not have it. I gave him a card with a photo in it saying it was purchased and we would have it soon. On Nov 25th I emailed the seller asking where the item was. They asked for me to be patient. I was patient. On Dec 1, I still did not receive the item and contacted the seller through the resolution department on ebay regarding the seller boxontheroad002. I received another email telling me that the item was in route and they provided me with a new tracking number. I looked every day on the UPS site and did not see tracking.

I am not going to send the item back or complain to eBay about this because I feel it's my own fault. I was bidding on a Christmas snow globe and the price kept getting higher and higher. I really wanted that globe so I went way above what I could really afford. "Magically" I won the bid. However, after checking the site again, I see TWO of the exact same globes for less than 1/2 what I paid for it. What I find "interesting" is the "PERSON" bidding against me didn't buy one of the other ones that were "available" at a much cheaper price. Those two globes are still "FOR SALE"... So I smell a "rat". Thinking someone ran that bid up so the seller could get more money?

I had a buyer purchase 3 lots with a total value of $1046. They requested to return all 3 and only stated they were "unhappy with condition of all items". I called eBay to fight it but they told me even though it's unlikely for all the items to be in bad condition (I insured the entire order) and they didn't give any specific reason nor is eBay asking for any sort of proof, eBay said they will still accept the return. They said the only way they would question it is if the buyer actually said they had buyer's remorse (of course they wouldn't so they can return it) or said it was damaged (I insured it so that would be covered).

USED & Defective product received. NFOCUS M260, "VI... Item no: 181948055916. Seller: ad sales corporation. Sale date: 12/14/2015. THIS ITEM PURCHASE FROM EBAY.

I paid for a watch on eBay from a seller in Hong Kong. I paid for it December 2nd and I kept checking on it. Around December 15th it said that it still hadn't shipped so I contacted the seller and asked why it still hadn't shipped. They wrote back and said that it had and that I had received it. I never received it. I asked them for a refund. The seller opened a case on eBay and eBay denied my refund, and agreed with the seller. So I dispute I had to fight for a refund but I got it. I told them I will never buy from them again and I never will. I highly recommend not buying from them!

I have placed an order a week ago, and paid it in full. It was an expensive purchase (1,825) and I have not received the item. It has not even been shipped yet. To make things worse, the seller has opened a "unpaid item case" against me. To make even worse, I have sent several messages to the seller and I got no answer! I tried to get help from eBay and they acted like they have nothing to do with it, just told me to try contacting the seller and solve the issue directly with them.

I find that many buyers because of past bad experiences with other seller tend to be fast to catch an attitude. If both parties seller and buyer would simply remember that it is up to each to make their transaction a pleasant one with open minds, understanding, efficiency, and proper business attitude.

eBay buyer bought an item with NO RETURNS accepted stated on buyer listing. eBay allowed the buyer to return the item, despite the seller stating it was a bullion bar and could NOT be returned. eBay provided the buyer with the return shipping label, which did NOT have insurance on the item. eBay buyer ships the package using the eBay provided tracking number, the package arrived to UNITED STATES POST OFFICE and felt like air, so was opened in front of US Post Office employee. The bullion bar was not in package & eBay told PayPal to return money. The bullion bar was stolen and eBay returned money.

My ebay rating by Serena **. What if I told you, you could avoid crowded stores, cashiers that couldn't give out correct change, leaving your house, and getting dressed for the day? Well you can on a website called ebay.com. I rate ebay.com 4 out of 5 stars because they have a great variety of items, and a great staff. eBay has thousands of items to choose from, almost anything you can imagine from shoes to food to iPhone. eBay also has a great staff that will help you with any and all problems you may come across. You really don't have to interact with people. So the website is great for people who don't like crowded stores. eBay is a great source to buy things online because you can buy almost anything imaginable. I have personally used ebay to buy a variety of things like headphones, shoes, posters, jewelry, Xbox, etc. Im not the only one doing so.

The New Type 55 Polaroid film is being made and continues to be made. It is being made for $85 per pack of film (that contains 5 sheets of film). I recently bought 5 packs of film (from vendor "brasslensking") thinking that I was receiving 5 packs of old film (totaling at 25 sheets of film). If 5 normally cost $85 then $125 for 25 was a bargain on eBay. But I found out that I had bought only 5 sheets of film for $125, $40 more than it costs from the manufacturer. I tried returning it. After all if it was a misunderstanding, we could have done a return but no answer from the vendor. Then I asked for my money back guarantee at eBay customer service (after waiting 40 minutes on the phone) 0 but they said "well you decided to buy it so we can't give your money back".

I'm tired of people using eBay like it was Amazon. They set up a store and sell items they don't even have in their possession. When I make a purchase online, I usually chose the item that is nearest to me so I don't have to wait long to get it. Unfortunately the majority of sellers on eBay are only middlemen. Ebay needs to hold these people accountable and shut them down for misrepresent their profile. This is supposed to be an auction site. You should be required to have the item with pictures of that particular item not a generic picture you found on the internet. I no longer buy on eBay unless I can pick the item up. Amazon is far better!

Ordered 2 heaters from ebay.in. Got my delivery in time. Both the heaters were 2 yrs old and one in fully damaged condition. The seller put the blame on carrier. Ebay has yet to revert after 14 working days in spite of contacting them 7 times!!

I had the worst experience selling here. Nothing like Amazon. The account that bought was hacked and eBay knew it was my first time selling. They were of no help to resolve the situation. In their email, they did not clearly state how the payment would be transferred. It was a rookie mistake by me but they did nothing to help. I will never use them again.

Sold a t-shirt to a customer. They were happy so they bought another but the size was too small for her grandson. So she emailed me and asked could she swap the one she had for a larger one? My reply was "Yes of course. Please return it meanwhile I will send you the larger size." What the buyer done was opened a return case not knowing what troubles this will cause to the buyer. eBay's very poor service yet again all seemed good.

I have been listing items on eBay for over 2 years, with 0 complaints or bad reviews. Currently we have over 100 items listed. However, our inventory consists of over 8,000 items. All of our ads state that if people are interested in purchasing our entire inventory, or even parts of it, they should contact us. When this occurs, we build up a list of what the customer wants and then list it as a special package, on eBay. We have sold thousands of dollars worth of merchandise that way, all through eBay, and they the records to prove it.

I purchased a winter coat from an eBay about two weeks ago. The seller is a complete fraud. I paid the seller his price, which was very small amount and a bargain price! The dishonest eBay seller received my item in error due to a shipping label problem. The buyer NEVER sent me an e-mail. He said he was sorry the item was lost in the mail (while my purchase remained with him after I has paid large shipping prices!). The seller several times promised a refund. Never did. I opened case against him thru his cheating and closed the case since I was promised a refund.

I have bought and sold on eBay for years. I sold a hand beaded horse halter to a new buyer with a feedback of less than 5. I shipped the halter promptly to the buyer and she decided she wanted to return it. No problem, send me the halter back and I will refund the purchase price to her. I never received the halter and the buyer went through PayPal and filed a complaint against me and PayPal refunded her money. I am out both the halter and money and I feel I got scammed by this young girl who knew exactly how to manipulate both eBay and PayPal. My user acct. was frozen with eBay. I tried to go through eBay numerous times to resolve and report this new buyer but no one seemed to care enough to correct it. I have stage 4 cancer and was selling my various collections before I die to pay for medical needs. I will NEVER use eBay again after this.

I am a regular buyer and sometimes sold items on eBay. I don't live from what I sold on eBay. Being a eBay member since 2003 I buy and sold many times without a single problem, until eBay starting the "buyer Protection Program" = buyer can do theft with eBay support 100% all the times no matter what. Recently I sold an item and under this "protection program" the buyer simply said item not as described and they can keep item, send you back a empty box - yes a empty box and eBay refund buyer and on top let buyer leave you negative feedback and claiming they can't remove it. So what is wrong with this picture? The wrong is that people still selling on it.

I have complained for 10+ years to eBay about sellers having fake/counterfeit memory cards on eBay and nothing is done to ban the sellers. I have posted test results to eBay and to the seller. eBay says they will ban them and do not tolerate items like this but does nothing. To a regular consumer the chips look real and fakes the pc into believing the chip is a valid set amount of space. If you copy a quarter of the said memory to the card it looks good. If you go past the quarter of the memory it will all be corrupted. This is due to the firmware placed on the chip from a valid size memory card. The products affected are USB thumb drives, SD cards, Flash memory and Mini/Micro SD cards. I have purchased many of these on eBay and have complained to eBay about this.

I bought a 25 dollars toy on eBay. Seller said they sent it and it was delivered by usps... I never received it and was here all day everyday as my mother is handicapped and does not go anywhere. I contacted ebay and the sellers and after a lot of run around their final decision was since postal service said they left it on my porch that I was responsible to get it... and will not make good on it. I will never order anything from ebay again...

I bought a phone that was brand new in box and when I got it it did not work. I sent it back to the seller as they sent me a return mail slip. I returned the phone and did not hear anything. I sent the seller a message and the next day eBay sent me an email saying the order had been canceled and then 3 minutes later said that they made a determination and that I did not get my money back so I was out $200. And because the seller canceled the order first, I could not leave negative feedback. Don't believe what you see in there.

Many people think that eBay scams just happen when the sellers give people faulty products or don't send out the items but recently that has not been the case. I've been trying to sell my phone for the past week and nothing but scammers have contacted me and eBay does nothing. The scammers claim the gift is for a friend and blah blah then they ask for your PayPal address and send you fake confirmation forms and say the money is pending and all that jazz. I've never gotten scammed to a point where I've lost money or lost a product but it's still rampant on eBay.

I sold the bag on eBay. Buyer asked this bag to be delivered by certain time for special event, which I did. In 2 weeks after event buyer complained about purchase and wanted refund. When customer complain that it's not matching description eBay asked to refund the buyer and I suppose to pay for all the shipping cost internationally! Which I eventually agree too. And afterwards eBay said that buyer will need to refund the item and then money will be refunded to her. And guess... eBay refund money before the item was returned! So now buyer refusing to return the item and eBay saying that it's not their business anymore! And left a seller without money, item and with expenses for shipping! I'm not mentioning that eBay customer service is terrible. I spend about 20h with them on the phone regarding this transaction!

I purchased a bracelet from gummybears33. The bracelet stated it was a "solid 10k baby adjustable bangle bracelet. It has two hearts and is in great condition". That is all the description stated. I emailed the seller and asked her if the bracelet was flimsy and she rudely stated that in her opinion the bracelet was not flimsy. I have very, very skinny wrists and have ordered child bracelets in 5.5-6 inches that fit just fine. This seller never indicated that the bracelet was for a new-born baby. To be honest, it wont even fit a new born. The bracelet is so tiny, I couldn't even see it in the package.

My experience with eBay was horrible. Opened an account and bought a blackberry passport of $350+$12, but this item was delisted and I was never inform. I call more than 20 times to know what is going on but I was always transfer from one department to another. The last time I called was on Sunday NOV 29 and was told that a refund case have been opened. I just called back today Nov 2 and to my bewilderment I was inform nothing like that happen. Each time I call I keep speaking to different representatives asking me same question, nobody is taking responsibility. No money, No phone. Just DISAPPOINTED.

I listed the herb banisteriopsis caapi on eBay and they removed it saying it had DMT in it. There are over 40 eBay sellers selling this same herb and they have not been removed. Some of these sellers have sold it for years on eBay.

Buyer beware and do not rely on the eBay guarantee as additional security. In my opinion the guarantee is a misrepresentation and does nothing to protect the buyer. In my case, the seller refused to accept return of a defective item, prompting eBay to close the case without even considering to act on their own implied and stated eBay "Guarantee" that is supposed to cover an item that was not received in the condition described in the listing.

I had been selling on eBay for over 6years -- suddenly I lost my regular job and used the money I was making from eBay to make ends meet. Right before I finally landed another job I had run out of funds and owed eBay for the month of selling. No problem (I thought) -- in 3 weeks tops I would be back to making normal. NOT! eBay locked my account - which is understandable, but then deleted all my ongoing auctions!! I had items that showed selling 25 or 50 already which drew customer interest over the 6 years! When I asked why they didn't just hide the items from public I got a really discussed comment about owing them money! Yes I know but my time and effort until now has been lost!!! Very upsetting! Now I have to start from scratch and hope to be just as successful in the next 5years!!!

eBay advertised a mini electric scooter for $77 with free shipping. I selected to add scooter to my cart. The price came up for $309 instead of $77 with free shipping. I did not purchase the item because of cost that was triple the price.

I purchased a sigma 70mm-300mm lens from Alpine Camera,Charles **. 686 Lee Street, Des Plaines, IL, 60016 and it was sent to me broken, the auto focus was grinding, they told me to send it back. If it was broken, they would return my money. They are not going to return my money or the lens, I paid $100 dollars for nothing. It is a out right RIP OFF, they are not responding to my emails. Terrible company, they do not stand behind their products.

I'm disgusted by the eBay process. I'm a small-time Ebay seller. A buyer in Slovakia, Svetozar ** (Ebay ID: **) has claimed twice in a row not to have received items from me and both times was given refunds. In the first case by Paypal and in the second case by Ebay. This is despite the fact that in both cases, I was able to provide proof of postage in the form of photocopy (first case) and photo (second case) of the item being lodged at my local post office with the post office date stamp on them. In other words, I've lost both the items and the payments for them. This is surely a form of theft. Ebay is abetting **, enabling him to steal from me (TWICE!!!)

It is absolutely ridiculous the way eBay handles itself. Or is it just me? Or maybe it's just my imagination. It seems to me that certain people are allowed to sell eBay's so-called "Prohibited items" and others are not! You be the judge! I am a seller of antiques & collectibles, and WW2 items belonging to both of these categories, specifically **-Third Reich items. We all know the arguments of why we should be able to sell these items on eBay -- the historical significance of World War II and there are many militaria collectors all over the world that collect such items. But as we all (or most of us anyway) also know, eBay does not care about this significance nor the opinions of anyone that does not have elite status! So, we have to abide by this rule or be suspended, or you would think.

I have been an eBay user for 7 years. I am a power seller and use it as my main source of income. I do well for myself on eBay. I would call myself an expert on eBay. I could go on all day about the problems and scams. I recently was shut down for having duplicate listings. Which is ass backwards. I paid for my listing to eBay. I list these duplicate listings by mistake. Why would I want 2 of the same item on eBay. It is an auction site. A buyer will not be as desperate to win an auction if they know another item is out there listed. I have has 12 duplicate listings in 12 months. I have had 20,000 listings in that time. That seems like a incredible good record. Over 99.9 listing that are not duplicates.

I purchased a wedding dress. State the size & even gave my measurements when asked. What received something that bore faint resemblance to the photo & was nowhere close to size. The seller said to ship it back for a refund. I went to UPS & the fee was more than the dress & shipping fee. I tried to reason with the seller but he offered me a paltry $15. It took the better part of an hour just to find a phone number to contact them. I spent an hour talking to 3 different departments with no success. A supervisor told me (essentially) the return shipping was my responsibility & part of the risk I took. When I asked for their Legal Dept. - it was not available to the public. Their policy. I will never buy anything from them again. I hope their stock tanks.

I had a buyer return a different item than purchased. eBay said there was nothing I could do because they had a tracking number and as far as eBay was concerned – the item was returned. When I contacted eBay and told them they returned a different item, eBay said there is nothing they could do. I had photographs of the original sold item and also photographs of the wrong returned item. eBay didn't care! Fortunately, the buyer wrote again "admitting" they returned the wrong item and the case was settled in my favor (ONLY BECAUSE THE BUYER THEMSELVES ADMITTED THEY RETURNED THE WRONG ITEM). Now I'm worried how I can protect myself.

eBay due to a system failure on their part locked me out of my account. I was unable to sell or buy for two weeks, and they failed to respond to my numerous phone calls for help, then they removed some of my posted items for sale, and failed to remit sale proceeds from other sales. They are fraudulent and do not care about individual customers. After almost a month of complaints, they responded with no apology or correction of their fraudulent business activities. They just said it was not their concern.

I purchased a Leoxsys 300 Mbps WiFi Repeater from eBay. Their supplier sent me the item which is defective and non functional. The item is developed and manufactured by Leoxsys Networks Pvt. Ltd., Bangalore and assembled in China. This is as per the information printed on the box. It does not say the origin of the product - either made in China or India. The box does not carry all mandatory information under Packaging and Commodities Act. The box was not sealed when received, but just laminated. The product manual is not original but photocopy of the original and that is also not clear and legible.

Please think twice before purchasing from this seller, actually think twice before using eBay at all. When they started they were the best place to find what you were wanting or needing - think again. They must not screen the sellers like before I was scammed big time for $300. I have bought 4 cell phones off eBay without any issues but this seller jpcells_2 took me! I received a phone that looked great and worked for about 5 -8 days then would black out. I opened the dialogue with seller and eBay became involved. I was not asking for a refund of my $300 just a phone that worked for $300. eBay sided with the seller and stuck me. But on the bright side I received an email congratulating me on being a 16 year member. :)

Purchased a computer from this guys eBay site (BuyBest15) on Saturday October 10, 2015, purchasing it thru my Paypal account. On Monday the 12th, got an email from him and Paypal saying he cancelled the deal because it was "out of stock". A check on the item showed it had already been relisted for $70 more! I complained to the vendor, but he wouldn't acknowledge my complaint. After the waiting period passed, I put a negative review about the guy and he finally responded yesterday by offering to make good on the sale if I'd remove the bad review. When I asked him to give me some specifics on the offer, he didn't reply and this morning when I asked him again about it, he said the negative review had been deleted by eBay and to "have a nice day".

After a non sale of a motorcycle eBay extracted $350 from my bank account while I was out of the country and unable to contact them. Upon contacting them they only could promise to look into it over the next 30 days. Meantime I'm out of cash and over drawn at the bank.

eBay is contacting "watchers" of your items and finding cheaper items and trying to persuade them to buy from another seller. Email looks like this: Subject: We found a cheaper option: "Shopkins Shopping Cart Sprint Game. You watched at $39.99. We found one similar for $36.85" Seriously eBay is taking out potential sale and referring them to a different link. They have a way to search out items, lower to higher, so why does eBay feel the need to cause you to lose sales? Oh because they make money either way! Another concerned seller contacted me and sent me the email. She was concerned this was going on with her sales too. We pay fees to sell and eBay is sending people to other links, just shaking my head.

I had purchased an item that upon arrival, I discovered it was damaged and not what seller described. I sent it back to seller and eBay granted full refund including shipping. Then eBay tells me they are not going to refund me anything because I didn't email them on time. My wife contacts seller and they accuse me of lying and stealing saying I sent back my old part (they didn't think it was their item because I had cleaned item before realizing it was damaged). I'm self-employed and don't always get time to sit and check emails. Total lost for me was $1000 for item + $300 for shipping + $500 for return shipping for a grand total of $1800 not to mention time and energy spent dealing with this issue and I'm left without item or moneys and an insult from seller and eBay. I don't have the time, energy or money for attorney so there is nothing I can do. I am done with eBay!!!

My order was two days overdue, so I inquired with the seller if there was a problem. While I slept, seller and eBay reviewed the order, determined that it was delivered and that their "final decision" was no product nor refund. I went to DHL with the tracking number; it is not to me or to my address. DHL has no record of any shipments to me. There were few guides as to what I could do with eBay's "final decision." So I went to the feedback and gave a negative review of the seller (there was no way to give a negative review to eBay, that is why I am at ConsumerAffairs).

eBay took final fees even though item was canceled by me because item was broken. I tried to refund customers money but since eBay will not give back money they took for fees customer cannot get full refund. Worst company ever and hope he sues.

Be careful if you are shipping internationally! I had a buyer purchase an electronic drum kit from Sri Lanka. I said that I did not offer international shipping but the buyer was adamant. I agreed to ship to Trico - a shipper the buyer recommended. Guess what? I shipped the kit which cost me $88 to ship to New Jersey. Then Trico couldn't ship through customs because the buyer did not include a phone number. Then the buyer opened a case in eBay that he did not receive the item. eBay agreed! The drum kit is on the way to Sri Lanka, the buyer gets their money back and a free drum kit! I lose the $88 shipping, the drum kit and I had to refund the buyer their bid. Unbelievable!

Fri. Apr. 3 Ebay shipped to ** a tankless water heater from CPO Outlets. After I installed it in a bedroom bungalow, I found it only heated the water to about 70 degrees. My intent was for hot water (degrees) to shower and wash dishes. I emailed Ebay and they told me to call CPO Outlets. CPO Outlets said the water heater was heating as advertised. I said I was not satisfied and wanted to return it. They said no because it had been over 30 days. They advertise "Satisfaction Guarantee. Recognized for excellent customer service." They or Ebay refused to allow me to return the product. The Transaction ID number was ** for Ebay. The cost was $ 176.96 and I feel I was dealt with wrongly.

I Saravanan, brought a product of Nova Trimmer and juice maker on 22 oct 2015. **. Amount was deducted from my HDFC credit card, but the transaction was canceled. So I called to customer care. They told it will be refunded within 72 hours, but not done. Again, I called after 72 hours. They told, "your request has been taken, will be done within 24 hours." After that, I got a message that you amount will be refunded within 6 to 8 working days, but not done. Again I called, they are telling, "your details is not available in our database." Please, they have cheated me. I have lost Rs.615.79 and phone bill Rs.30. PLEASE DON'T BELIEVE IN EBAY. THEY ARE CHEATERS.

My account was hacked into at eBay and resulted in this problem: apparently I sold a vacuum cleaner in early September and got a phone call from the person I supposedly sold it to that they had not received it. The transaction was thru a PayPal account under my name on my account at eBay. First, I don't have a PayPal account (and I mean I do not have any PayPal accounts), second, I've never sold ANYTHING on eBay, so I'm NOT a registered eBay seller. I was told in October that eBay was working on resolving this problem (as it is THEIR PROBLEM, NOT MINE). Now not only have they not taken care of the issue, but they have frozen my husband's account. What can we do? If someone has hacked into my account and then created a PayPal account and eBay cannot resolve it, will I be accused of fraud?

1 Less Stop eBay seller sold me a Solar Birdbath which came with a 14-day Money Back Guarantee. When I purchased the birdbath, I also opted to receive additional eBay guarantee. When I received the birdbath, I was shocked to find that it was made out of molded plastic like that of a frisbee or a child's toy. Once assembled, we placed in the yard and the first time the wind blew, the 4th day I had owned it, it fell over and the centerpiece where the birds are supposed to set completely BROKE OFF. Now mind you, it landed on GRASS. Not on a patio or concrete or even paver stones. Just grass!! That was all it took to break it.

Sold a Halloween prop and received a case from buyer that it didn't work... Seller sent back on my postage and the box had rancid oil dumped on it and the prop was destroyed. I explained to eBay that we test props before they go and before you could take a breath they refunded the buyer.

eBay is very bad service provider. They just marketing that they provide best item in lowest price but in real, it is only for improving traffic on their sites. If you found any cheap item, it must be for showing because eBay will not deliver that item. It will refund after some days.

I sold a clutch kit for $280. I had the picture of the receipt of the tracking and weight of the item. Buyer claimed the box was empty and posted pictures to eBay. eBay refunded the money automatically without reviewing the case at all! The item was shipped and he received the item. It's impossible to lose 14 pounds of merchandise in a sealed box by USPS. The buyer was also claimed he was in Mexico when he purchased and his "sister" sent him the pictures. eBay didn't even look over anything. Never trust this company. Hopefully they are forced to refund every single buyer/seller for lost time and money also shipping! There are lawsuits against them and should be more.

A buyer from another country bought an item from me at the end of the August. I sent her the item on Aug 31 using first class international shipping. But the problem is I sent to her the item using first class international shipping as the buyer asked for. Because I don't do the international shipping, the item just accidentally listed internationally. I told her I do not do international shipping and she sent me email to do first class. And then on Sep 15 she claimed she didn't get the item and file the case on eBay and eBay favored her and send her refund over $200.

I have only sold a handful of items on eBay. The most expensive was $70. I had 100% positive feedback, and paid out of pocket before I had access to my money to make sure stuff was delivered within 3 days. 4 mo. go by, and all of the sudden I had charges coming out of my checking account. The first for $135, then one for $158.90, and $408.96 the next day. Pissed off, I called them to find out why. I was told that I had a negative feedback on my account (which is **) and that my account was suspended. Then I'm informed that in order for them to help me, I need to access my account (which I can't since it's suspended), so I'm then told that they can't help me. ** stole money from my checking account and won't help.

I have been an eBay seller for almost 10 years, and have sold over 1000 items. This fall a buyer messaged me trying to get me to ship him a $240 gold chain together with 2 $5 items, which I refused to do (had a gut feeling he was up to something funny). Anyway this person used Buy it Now and paid for the chain. I insured and shipped him the item USPS... Three days later I get a request for "item not as described". The buyer said instead of a Gold Chain, he received a letter saying F You, here are you 2 cents, in block letters, with 2 pennies taped to it.

To whom it may concern, I have been a legitimate and longtime seller on eBay since 2001 accumulating over 900 positive feedbacks from satisfied sellers. Up until August of this year everything was on the up and up, and all of a sudden eBay pulls the rug out from under me without explanation suspending my account indefinitely citing brand name violation, without explanation, and refusal to reconsider... I had been a loyal and hard working seller for eBay making them lots of money and not backing me up against phony buyers out to destroy the reputation of hard working sellers.

I bought Asus ZenPhone2 ZE550ML from ebay Guaranteed seller. But actual product was not delivered as per mentioned. Seller is delivering different low rated product in quick time. Do not trust to buy on eBay. It is better to buy from Amazon and FlipKart. Also return process is very bad and difficult compare to Amazon and Flipkart. Please do not buy from eBay. Their call center is also not helpful. Their claim system is always down. Do not trust for seller id rct1808.

I purchased two ordered of 2 Cast Iron Antique Style HEART Brackets, Garden Braces RUSTIC Shelf Bracket on eBay from xlr8-imports. I only received one order. I contacted the seller and was told they'd ship the other set but asked to close out the case on eBay and assured they'd ship, so I did. The following day, I saw the same items at Hobby Lobby for quarter the price I paid on eBay and they were even larger than the ones, I requested to cancel my eBay order. The seller got irate and started sending me harassing messages despite the fact that eBay has an option to return the item if you find it at a better price. The seller did not want to hear it, I was told they would deduct the cost to ship each of the items to me and I had to pay to ship them back, note: the shipping was free, so I explained that to the seller, but it made no difference.

Since when eBay became self-sustainable money generating machine? Because it truly is. You no longer can email eBay with your questions. The only options you have is either help yourself with their unhelpful topics or call their 800 number that they never pick up. This is 3rd time I'm encountering problem with them, and no way to reach them. I was just on the phone waiting for exactly 1 hour, I even took a screenshot of my phone so I can show it to my friends how eBay is going down the hill. All they want is collect fees from the sales and don't do any work.

I have called eBay three times over the past two weeks, and I have spoken to eleven customer service "team members." All were in the Philippines. None was helpful. All had me tell my WHOLE story of difficulty using their RELIST template. EVERYONE took "detailed and accurate notes." The next in a long succession of customer service agents to whom I was transferred NEVER had any printed notes about my case in front of him. One person gave me a reference number; the next person did not WANT me to give him my reference number. All said they would take care of my problem. None actually did. One said it would be "taken care of in 24 - 48 hours" by their technical team. It wasn't. I was told I would be contacted as a follow up. I wasn't.

eBay has become the most vile, the most hated stink hole on the internet today. Scams are rampant and eBay promotes them. Heck, there are YouTube videos about how to scam sellers’ compliments of eBay. Add to that the millions of counterfeit junk from the Chinese sellers. The people running this place belong in prison. I just got scammed from a scumbag in the Philippines through their Global Shipping joke. A $300 bad ESN Note 4. This guy claims he received a NTT DoCoMo S2 instead. I had to look up NTT DoCoMo. Never even heard of it. Turns out, it's the primary carrier in the Philippines. What a coincidence. I'm supposed to be protected in this program and the POS eBay lies about that too.

I had an EBAY account for 5 years. Last year I spent 40k and about 60 purchases. Including over 30 pairs of Nike Airmax NWT average price $175.00. I wanted to buy an expensive watch such as Breitling and a Hublot. I was not familiar with the millimeter diameter of watches. I wanted a larger watch (which is impossible by viewing the pics. So I ordered a Breitling 35MM which was so small. It fits my wife who weighed 110 pounds better than me a 200-pound man. I patted the shipping for the return the same day I received it and in the same condition. When I bought a Hublot, I made sure the MM was 44 which was the large size. The leather strap was to small and I could not make it any bigger, so again I returned in the same condition received it.

You try to be nice and allow seller time to make a refund and the deadline passes for you the buyer to get that refund and you don't get it because EBAY's resolution center decides for the seller. Based on what? I did not receive my beauty item. I told seller I wanted a refund 3 weeks later but seller instead uses this stalling procedure of filing with the "resolution" center. And that's all it is, a stalling method so the deadlines will pass. What a racket. I'm out $9, glad it isn't more.

I hate the fact that I have to wait 3 days after the buyer receive the item in order for me to have my money available to use. I can't just go to Walmart, buy something and then pay them after I try it. I can't order something from Home Depot and then pay for it after I use it. Why my buyer has to notice eBay when to pay me after I spend money to ship the item. I hate the fact that they 100% in the buyer's side. This is not fair. What if I am a one time seller who needs that money asap? To me the answer is local pawnshops and Craigslist.

Sold a sports card for $9000.00. That's right 9 thousand. Buyer claims he had a empty box. I even had signature confirmation. Ebay wouldn't even hear me. Let him keep the card and gave him the money back. I needed the money to pay off a funeral. Thanks ebay.

EBay allowed the sale of a gift card that had a vanishing balance to stand because they didn't research the facts and didn't look at the evidence I had readily available through my own investigation. They promptly handed me off to PayPal to dispute the case, but unknown to me at the time, PayPal doesn't protect buyers of gift cards. Anyway, PayPal allowed me to file a claim, which they shouldn't have, and when I was told by a PayPal rep that they don't resolve disputes regarding gift cards, eBay said too much time had passed and I was no longer able to dispute the transaction.

I ordered a shirt in the size XXL but received a size small. eBay is saying because my complaint was about the size, I am claiming buyers remorse, and will not refund my money. eBay manager Raul (San Jose office) is saying I need to pay to send the shirt back to China in order to get my refund. Or, send them official measurements from a tailor showing the wrong size was shipped. They know the cost to ship to China would be more than the cost of the shirt, but will not assist me in getting the seller to send me a return label, even though the seller did not send what they advertised.

eBay will charge you for shipping of products that are defective or not able to use item that is way too big. Had dog collar and harness for pickup both was wrong in so many ways. Collar was way too long. Wrap dog's neck 3 times around it be too dangerous for dog in field. Harness was for a motor bike not for f-150 pickup. eBay says shipping back no cost. Then I get a bill 1 week later for shipping both items I sent back causing me more problems, less funds in account and ask them to put funds back in account that they did not have permissions to take. To me this is fraud and thief.

I purchased krill oil pills from a Power Seller on eBay. I received an empty package and opened a case. Not one communication from the seller and Ebay sided in their favor after a week. Why? They had a tracking number showed delivery. Of course they did, as I had the empty package delivered to my house... Empty!!! Ebay said I should have opened a return item case. Um, I didn't get the item! So of course I opened an item not received case but lo and behold because they had a tracking number for delivery they won. It's a load of bull. Semantics at best, and no support from Ebay. Funny thing is I had ordered 2 items from this seller and the other was fine. I am incredibly disappointed, so I am going to open a Paypal and BBB case. "Buyer Protection Guarantee." That's laughable. Not against a power seller.

I am going to go on a lengthy rant, as I am extremely frustrated with this terrible, TE-RR-IBLE site! I had huge plans to become a power seller, and to be able to be a successful entrepreneur relying on eBay as my main income. I work a terrible retail job, and hope to leave by the end of the year, just to chase my dreams of becoming a full time entrepreneur, and invest in different endorsements. I have been selling on eBay since 2013, as I started out small and had no intent at the time to fully invest in the site, but boy do I wish I sold a lot back then. I have been selling so many items on the site this year alone, as I was aiming to become a top rated seller, and to build my own company using eBay. Not only is this website extremely ** backwards, but has to be one of the most depressing, stressful, total grinding and stupidest site have EVER dealt with!

I am a seller on eBay and I sold an iPhone to a buyer in Minsk, Belarus. I shipped out the item on 09/02/2015 via USPS first class mail. Customer claims they never received the package and a case was opened on eBay for non receipt of product. I did some research and I was able to contact the postal hub in Minsk and I emailed them. The next day I received a response saying that the buyer has received the item on September 29th. Today I noticed eBay has refunded the customer in full. Now customer has the item and my money. No matter what you do or any proof you have eBay takes the buyer's side. They never bothered to look at my proof. Now I am out $190 and buyer is laughing their tail off.

Avoid eBay at all costs. I listed and sold my first and only item in September. From the moment the offer was made I had my doubts. Should have listened to my gut... yesterday (Oct 18) the so called buyer was given her money back... what!! Well seems the item arrived slightly damaged even though it cost $150 to ship via UPS. We have been working with UPS to get her money for the damage and she has stated it was UPS' fault... UPS agreed and was sending her the money. She didn't get it fast enough for her, so she complained to eBay and they gave her back all her money.

Ebay will always side with the buyer. I have been selling for 6 years on Ebay. Never had a problem and I am " above standard". I sell mostly higher end clothing and accessories. I had listed a pre owned Fendi purse. I had 12 pictures showing the small damage to the front. I had a very detailed description. I could not have been more clear that there was a small ink stain to the front of the cream colored leather. A newer buyer bid on it with 25 minutes remaining. She then emailed me and told me she only could see one photo on her iPhone and the purse "looked fine". I emailed her back and let her know I had 12 pics listed and to look again to make sure she saw the stain. Sure enough the day she got it she started a "return claim". She said the purse was "thrashed and ruined". It's not and I have pictures to prove I did not "misrepresent it".

OMG. I don't even know where to start. I recently purchase a few products from eBay in province of China; I am extremely disappointed. Watches rose gold; no good! Color wearing off without me even wearing it once! Gold plated iced bracelet - 2 days after I was trying to put it on it splits into 2! IN TWO WORDS CRAPS FROM CHINA ARE NO GOOD. STAY AWAY!!!! NEVER AGAIN. I STILL OWE PAYPAL FOR A DEBT I NEVER GET TO USE!

I bought about 6 MK purses from EBAY in May totaling about 80.00. Now, I didn't expect them to be authentic for that price, but from the pictures they looked close. I paid for the items and within 2 days, I was sent a message stating the items had been removed from their site because the seller's account was hacked. Really??? I got my money back and I found a few more about a month later totaling about 50.00. Same thing - I didn't expect it to be authentic for the price I was paying. Like clockwork 2 days later EBAY states the different seller's accnt had been hacked. At this point I am not pretty mad but got my money back. Last month, a different seller had 2 purses totaling about 31.00 - same thing, didn't expect them to be authentic. I grabbed these for a gift. These were taken down from the site but shipped anyway. One went to Andover, MN and the other to Chicago, IL. I clearly live in Texas.

I bought a 2 items advertised as a Antique French sofa & an antique corner chair, which both items were fakes, when they arrived. After complaining to eBay, the seller admitted that they were fakes. I sent them back upon the instructions of eBay, as they assured me that I will get a full refund including cost of Transport round trip. I paid through PayPal, but after the items were returned, I was refused the cost of the transport from eBay saying that it was my responsibility. They were most unhelpful and disinterested and I have lost the sum of £191-00 Sterling Pounds - the cost of the transport of these items, which was the fault of the seller due to her deceit and dishonesty and eBay now say they do not want to help me at all. I found their Filipino staff and call centre most unhelpful and rude. There are no other persons or departments to complain to, so the customer is totally at their mercy. How outrageous can it get?

Few weeks ago a buyer opened a return request for an item with a frivolous reason. Ebay opened a case for me and closed it in my favor. After that they could not get the PayPal funds released after two weeks, it is still on hold. Finally Paypal issued a temporary credit to the account because eBay was unable to release it with their tool and still does not know when they can do it. Now today another unscrupulous buyer opened a request for shipping information, they said that the item has not had any update since October 5th.

This is very bad user experience for me. I have placed order 8th October 2015 and today is 15 October 2015 but still I did not get my item. And then I called to eBay and I asked the reason for the same. The Representative answered me which is very strange. The answer is that "Your order will be reached out to you by 23 October 2015." It means I am getting my order after 15 days from placing order date. So what is the benefit to purchase If any user will get the product in 15 days?

eBays money back guarantee lie - The shaver cut me up cause it didn't function properly, and they don't consider that a dis-function so they wouldn't give my money back. I'm a mother of 5, and they could care less about their consumer. The sellers are allowed to scam you and get away with it. So beware.

I sell on eBay and I have to admit you get a lot of advertising coverage. A lot of people will see your ads but the downside is 65 to 75% of them are not good customers at all, scammers looking to get something for free or not paying for it at all with the help of eBay. On eBay you will see an increase in sales, but the downside is eBay gives the buyer the sky's the limit to complain about anything. And the eBay buyer will take full advantage of that knowing that he/she could say anything he likes, wants and get his money back or get the item for free. It doesn't matter if your ad is 100% under the terms of eBay. eBay will always find a reason to go in the buyer's favor no matter what the item costs you as a seller. You will lose!

I've never dealt with eBay before. I just wanted a certain radio and I was sent to eBay. I ordered the radio and it came from Germany, and eBay had listed the radio as used and by eBay's conditions says when it's used it has to work! Then under that it says for parts. That's a radio that doesn't work. It used for parts! The radio I received was for parts only but was put in the used section! I told them what I received and because the seller didn't want to take it back I can't get my money back, and the seller filed a case on me, and I lost! So I have to appeal to get my money back, and I thought I had the right that if I was sent something I didn't order I was protected by eBay, and that I could send it back in fourteen days, or an exchange! The seller knew somebody at eBay because eBay didn't call me with the decision! I found out days later! And I told them I want my money back and why I can't get my money back!

Samsung Note 4 SM-N910G- 4G LTE Model -Bill and Samsung India warranty. Item ID: 291559464284. I received the Item on 17th of September.. I found there is no 4g on that mobile.. so I raised a claim on 20th September. I called eBay customer care on 22nd September and 1st and 5th, 6th and 7th October. There is no proper reply. Whenever I called customer support person said "We will arrange a call back from eBay customer support team within 24-48 hours. eBay person will contact you." No calls received from eBay. But they automatically closed the claim on 8th October without spoke to me even single time. At least a replacement would be a better solution. This is a cheat from eBay. Please don't purchase from eBay.

Ebay has became the most horrible/nightmare place for sellers. They treat us like CRAP. I been selling on eBay for 7 years. Yesterday they decided to close 4 of my listing that has been intact for past 4 years with 100s of items sold, claiming it violate their terms! After 4 years and 100s of items, they say my listing violated their TOS. COULDN'T THEY SHOOT ME A COURTESY EMAIL TO FIX THE ISSUE within 24 hours!! They waited 4 years. Couldn't they wait 24 hours! I'm a top rated seller and a PowerSeller. When I called them they refused to even negotiate, then they asked me to edit the listing and relist. What about my item sold history that show 100s of items sold that give confidence and trust to the buyer!! They said they can't do anything about that!

I have been a member since 1999 - 623 transactions - 100% positive feedback. Buyer opened claim against me after 4 days which included the weekend. Ebay took the money from my Paypal account - never contacted me first. I had typed on the tracking number and updated it immediately showing it was in transit - listing stated economy shipping - sent ups ground. Ebay refuses to give me my money back until the seller closes the claim. I cannot believe this is the way eBay treats their sellers. Called customer service and was told too bad after 45 minutes of talking to someone who sounded like they have marbles in their mouth. Shutting down the accounts - screw you eBay and Paypal too!

The buyer purchased an item and when it arrived, said it was repaired with glue residue all over it. I had taken several pictures which showed the item was in fact perfect. I contacted eBay about the problem and they said I needed to request a return. When I received the item, after having to pay for return shipping charges, I knew right away that my item had been switched by the buyer. When I again contacted eBay, they insisted that I reimburse the buyer in full. I have been selling on eBay for four years with stellar feedback from my many repeat buyers. How can they let this obvious scammer get away with something like this? It is no longer safe for buyers to sell on this site since they only protect buyers, and the devious ones are aware of this procedure.

I find it scandalous that eBay keeps a "small fee" from each and every sale you make. That part’s understandable. The scandalous part for me comes along with how they TAKE another LARGE amount monthly, based on your total sales. For example they take about 70 cents per 12.00 or so, which is fine. But for a couple to three hundred dollars they took almost 90.00?! I don't understand that. It is not their product. They already get to take a small fee to hold your photos of products selling. They also, WITHOUT contacting me, but because a random stranger reported my Louis Vuitton bag as fake, took it down. It's NOT fake. It's real from Paris as a gift from a previous neighbor. It has only a month left on the site & been up 2 mos. I lowered its price by 600.00, trying to sell it to pay toward my college debt.

I've been an average Joe buyer and seller for years, off and on. Nowadays FEEBAY is all about their pocket and the worst customer service bar none. It's all scripted when you call or want help with buyer issues. Can't understand customer service, they read off from pre-written transcripts, etc. I won't name ALL my bad experiences, just recently. They have been ripping my auctions, sending me all kinds of BS in my emails, fees are outrageous. It used to be eBay was a fun buying and selling community, but now it's all about how rich eBay can get at the little guy's expense.

Let me start by saying that I will NEVER use Ebay.com again for selling OR buying. I would encourage others to do the same because they have NO PROTECTION for sellers AT ALL. Oh I know they lie and pretend as if they do. But they couldn't care less about sellers. They treat sellers like complete trash in favor of their precious buyers whom they think can do no wrong.

Customer service... I am redirected 3 times and two first people speak with strong Chinese accent and can't understand them!!! Also, I opened the case and they took seller's side and asked me to send item with my own cost... Terrible. Once they did well but how I wasted my time with one case - I would rather use Amazon!

Until 6 months ago, I was long time seller with over 6K feedback - I sold new and pre-owned better name and luxury goods; I also spent several thousand dollars per year shopping on Ebay. It all came to a quick halt in Dec 2015 - a miserable buyer that had defrauded other sellers, purchased a 1.2K new with tag dress from me. Two weeks after it was delivered, ** sent a message stating the new with tag (and fully insured) dress arrived with 2" tear. She opened a case, Ebay sided with her. They "ordered" me to take the return.

I sold a gift card. The buyer claimed nothing was on it when they received it. I asked if there was something I could do to help. They said, "check the balance" which I could not do until I got it back. It had a balance on it. Apparently operator error on their part. I left them a negative review saying they incorrectly said my product was defunct and caused me a lot of effort to get a new card and relist it. Buyer sent me a hateful email, called me mentally ill, and gave me a bad review in retaliation. Ebay said they couldn't take down the review as I had not tried hard enough to resolve the issue with the buyer. Apparently it was my fault they couldn't work a gift card, and I deserved a bad review for not trying to walk them through the steps... even though they wouldn't respond to any of my emails. Absurd. I will never use eBay again.

I sold a coat and after 29 days the buyer opened a case claiming the coat was not as described!! Hello after 29 days??? She returned to me in a terrible used condition. Anyone can see it was used and terrible smell like cigarettes and eBay refund her the whole amount!! Didn't care about my claim!! And now that I want to closed my account they said it would take 180 days to closed??? And in top of that they're going to charge me for the refund. OH Lord please don't sell anything on eBay. They will ALWAYS agree with the buyers and give them the reason to buy used destroy return and get their money back. They don't care about the sellers at all. TERRIBLE. NEEDS TO GO ASAP!!!

eBay buyer protection is false advertising!! I bought a DOA item advertised as new on eBay from a China seller. eBay advertises buyer protection right? WRONG!!! The "new" item was a return that was DOA not new as advertised. Stay away from tomtop seller on eBay. Bad news! The seller NEVER provided a return airbill. eBay just decided for the seller despite early dispute filed by me. eBay buyer protection = not true.

eBay Inc. appears to encourage fraudulent activity. Customer service representatives appear to be trained or are encouraged to be deceptive and rude. The origin of my problems with eBay's policies, procedures, and their customer service representatives date back to the most recent incident that occurred on September 9th and is still ongoing as of today (9-28-2015) and with no resolution to any of our issues. eBay allowed this customer to make what is called a "guest" account. From what I have been told a "guest" account is a temporary, and not completely authenticated, eBay account. It's a kind of place holder account allowed to be made so that anyone without a prior account can make a purchase on eBay, if they so choose, can be turned into a fully functional "registered" account.

I have 480 100%+ reviews on eBay and I thought it was so good as I was mainly a buyer. When I started to use it to sell things I saw the other face of eBay and Paypal: A buyer can open a return case with no real evidence item is not working (a monitor in this case) and this freezes your Paypal payments. You sort it between you and buyer but because the buyer then cannot bother going to eBay and close the case you cannot do anything about it. Here is the note on eBay "The buyer requested a return because there's something wrong with the item. Please take action by 23 Sep. Your PayPal funds from this purchase will be unavailable while this request is open." Today is 26th and still the same.

This is the worst company ever. They hang up on you. They never are for the seller, always for buyer. They let fraud happen and do NOTHING about it. I found a person who bought something and their name was a female's name and their shipping name, eBay name and everything was under a completely different name. They bought an expensive item a few minutes after receiving it. Literally I have the tracking a few minutes went on asked for a return. Then gave us pictures of a COMPLETELY DIFFERENT ITEM! Then one time someone opened a PayPal account in my name and charged it up. Why do they let all these fraudulent people. It is UNFAIR and they say they do not care about sellers or really anyone. They are a horrible business.

Just know it is getting increasing difficult to sell and purchase on eBay. Selling, because you're just not sure if the buyer approves of their item due to not too clear pics and buyers at times do not read. I have never had an issue selling but I encourage everyone to read the description and whatever else is offered about product. Buying, because items are not as described. Recently, I contacted a seller. She became unhinged and was playing a victim over me being unhappy with the frayed torn item she described as "excellent condition." Just note frayed and torn was not the look, just clearly a very worn and grubby item the seller tried to pass off as "excellent condition." Seller did not apologize, she wrote it off like I was difficult and she did nothing wrong, and did not seem to worry about the time I had to spend sending back the trash item I received.

Buyer returned Merchandise Broken and Not all there. eBay gave her the refund without consulting me first. I had not had time to even open the packages. eBay stated that once the item is back in the hands of the seller, they go ahead and refund to the Buyer. Then they charged it back to my account. This statement is a false one, because, I returned an airbrush make-up kit to a Buyer that did not work right. They did not refund my money until the Buyer checked it out, to see it was not working correctly. Now, I am told, I can not get any compensation on any of my jewelry that is broken and missing.

Wrongful suspension and banned for LIFE? They refused to allow me to sell for life? WHO DOES THAT? EBay can't force me to keep my account open. Someone look into this. I requested to have my suspended account shut down and they refused. EBay also turns a blind eye to big sellers selling replica products UNTIL someone reports it. THAT'S WRONG. EBay likes CASH and big sellers and will protect them. The small fish they are getting rid of regardless how long you have been with them. 15 yrs with eBay and it means NOTHING.

I would like to know how many eBay members have had the same problem selling an item as I have. I have listed a high-end watch 3 times on eBay - and after it sold, as usual, I sent an invoice. Then, eBay sends me an email stating that someone actually hijacked the buyer's account and the item is not sold after all. The 'party line' is that eBay is 'protecting the seller' by removing and cancelling the sale and reimbursing any fees (I would hope so). Then they state that to prevent this type of activity, you should 'request immediate payment'. Well - lo and behold - in order to have access to THAT feature - you need to upgrade to a Premier Account, or a Business Account - which of course, is more expensive.

Ordered replacement screen and digitizer for Samsung S4 phone. Received screen and after testing screen before installing found screen lighting up. Removed battery and proceeded to install screen in frame. Installation was performed same as numerous installations before. After installation, screen failed to function. Upon finding screen failure, contacted seller and explained screen failure. Right away failure was my fault, something I had done wrong.

You are either directed to an Asian or Indian person who in 90% of cases have not mastered the ability to speak English in an understandable format. They have heavy accents and speak very fast and you have to keep repeating "What did you say?" - "I'm sorry, but could you repeat that?" It turns these service calls into one, two and even 3 hour long sessions. The representatives are not trained well at all, as they do not know how to solve your issue without needing assistance from "Level 2 or Level 3 Support personnel".

I purchased 2 lamps. They never came. I contacted the seller, he answered me at first but then disappeared. I contacted eBay. They gave me a refund... to an account I do not have. So now I have no lamps AND no refund. An expensive lesson. DO NOT BUY from this place. This is not a good way to do business. If you get the urge and see something you THINK you like... just go to a regular store and buy it. At least then you get something for your money. The eBay people say, "Go to your pay pal account." I don't have a Paypal account, I always paid with a credit card.

Borlee i3 3D Printer DIY - I had an unfortunate experience with this very bad seller. I bought the printer in a hope that it would be a nice experience to assemble something like that since I am an experienced engineer. Oh boy how wrong I was!! To start with, let me tell you that the parts of this printer DIY kit are printed with the same poor quality printer. SD card that came with it had to have the manual, but it was so much damaged that I could not retrieve half of the files from it. So, no good manual, I had to dig for it online. The frame did not have all the holes aligned so some parts became crooked when installed. Cables to power the Z axis motor would barely fit into the holes. Final issue that put a fat dot for me was that the extruder would not properly extrude the filament. Yada yada yada, long story short - the printer was a piece of crap.

I sold an iPod touch generation four recently. The iPod was sold, shipped and received. The buyer then filed a claim against me for a defective iPod due to it not being able to run Spotify Pandora etc. etc. That would be the same as purchasing a 10-year-old computer and expecting it to run Windows 10. But eBay sided with the buyer and automatically refunded their money out of my personal account. Even communication with the buyer he stated he should have done more research but eBay didn't want the details.

I bought some pistons from eBay seller, Eristic piston. I put pistons in car running funny then boom my engine gone no more. I build motor for many years. Never have I ever had this happen to me. I call eBay and this is what they said "Claim to Paypal???" Wtf is that eBay always all about making things right.

Hi! I am Amit **. I have ordered Nikon Coolpix L610 16 Megapixels, 14x Optical Zoom Digital Camera (Silver), item ID:321855918449 on 09-Sep-15 from eBay website. I have already paid money by PaisaPay ID ** on date 14-09-2015. I received a Parcel from eBay, when I have opened the parcel, I did not get any camera inside. Till now from your side I am not received any call from eBay regarding my complaint.

I purchased a 10 oz Silver bar from a scammer on eBay. This seller listed a bunch of these same exact items, for a good price, and a buy it now format. This all for a quick sale, quick money for him with no intention to deliver. Checked his previous selling record, after the purchase. He didn't have a sale for 6 months prior, then all of a sudden threw a bunch of expensive items all in 1 day. The seller quickly marked item shipped with no tracking, and listing said expedited shipping (which should take no more than 4 days), but eBay estimated shipping date a lot longer. More time for the scammer to get a way with this. I was getting worried about this situation, so I checked his account, and seen others were having same problem with him.

Can't understand the customer service. They CAN'T SPEAK ENGLISH. They suck.

BEWARE OF A COMPANY THAT GOES BY "VEGASBESTPICKS" or "TODAYSBESTPICKS". The sellers are BAD NEWS! I paid $825 USD to this company based in Henderson Las Vegas for a Brand New Nikon D7200 on eBay. They took my money and never sent the camera. They posted shipped but never provided a tracking number. I emailed them the next day and they advised me it was shown as shipped by mistake and that there was a problem with shipping. They said they had computer problems and couldn't get in contact with anyone. After 6 emails full of excuses why they still didn't ship, they tell me they would send it overnight mail. Guess what? Nothing.

I bought a bassoon on eBay which was RETURNABLE. I returned it and got my refund. The seller was supposed to send me a prepaid return label which I NEVER received. eBay sent me a demand letter that I ship the bassoon. eBay and the seller assured me that the seller would refund the shipping cost which was $137. The seller received the bassoon on Aug. 29 and has NOT refunded the $137. eBay says there is nothing they can do and that they are not legally obligated to do anything. Clearly eBay and the seller are purveyors of empty promises.

As a relatively new and very small seller I had a perfect 100% rating with 18 successful sales of antiques and jewelry. I always tried hard to provide multiple closeup pictures with very detailed descriptions, and above all else I always strive to be VERY HONEST. I stay in contact with my buyer from the point of sale, with a message thanking them for their purchase and clear shipping information, and as I state to all of my buyers, I always ship their item within one business day after their purchase, and purchase my postage through eBay and provide them with a tracking number.

I am eBay seller. I have store subscription on eBay. I have premium before with that subscription... I was not selling that much. In mid-July I call to eBay Support and talk about the downgrade or termination the subscription. So she tell me about downgrading plan if I go to year subscription on basic store, then I will get credit back. She created credit note for me and put me for basic subscription. Now two month gone they disapprove, saying this is early termination. Now I am stuck on basic store about her wrong guidance on yearly basic for downgrading. eBay says seller to send item as per created listing. But eBay always cheat seller.

So my house burns down and is completely destroyed on 25/07/15. I do the right thing and notify all my buyers (about $250 worth of that) and refund all paid money and cancel all other sales. I get a message of eBay on August 20th telling me I am no longer allowed to sell. I appeal and provide proof from the CFA and they knock back the appeal. I ring up highly irate and am apologised to profusely and told another appeal will be put through.

eBay helped us to list all of our products over a 3 month period as we had account technical difficulties. We had almost $4000 in total sales and had a 100% rating. eBay gave us an increase of 300 listings and $15,000 for sales on our account saying all our listings looked great and the descriptions were clear. We asked one day for a credit for free listings they offered as the time zone made it so we ran out of time. We now know the manager we spoke to upset we asked for a credit and was short with us. We were given without notice a 3 day suspension and eBay delisted over 80 of our listings of a total of 84 saying that our products are prohibited. eBay allows many other sellers to sell the brand Yocan portable Vaporizers for years and also has over 17,000 listings in the same category as us.

When sellers list "used" women's clothing and/or have a "shipping charge" with what they are selling, these sellers are being deceived by eBay. This is because eBay has deceptively and automatically "already" placed a check mark in the box to search only for "new" clothing with with "free shipping". This means when buyers go into women's clothing and go into the "category" of say: dresses, blouses, sweaters or skirts etc, the buyers are "not aware" they are seeing only "new" items with "free" shipping. For buyers to see "used" clothing or clothing "with" shipping charges, the buyer must be smart enough to know eBay is deceiving them by already "pre-checking" the boxes that causes them to see only "new" items with "free" shipping.

I purchase a dress, but when I received it was covered in stains. I let know the seller that the dress is covered in stains and I let the seller know as a courtesy I will try to dry clean it, but it did not work. I asked for return and asked eBay team to help, but they closed case in favor of the seller stating that I should have contacted for return before taking to dry cleaning, even so in my communication with the seller I stated the moment I received this dress that it was covered in stains. Not very clear and not reliable policy and no guarantee that as the buyer you are protected. I will not be shopping there.

I was on eBay for over 6 years, compiled a 1000+, 100% positive feedback as a seller. Just recently they removed all my listings and said that my account was "indefinitely suspended" and called eBay after this unfolded. Talk to a woman that didn't hardly speak English and was transferred over to someone that handles the account suspensions. She looked into it and had me on hold for awhile, came back and told me my account was suspended because of an account I used 3 years ago to buy items and that was suspended for a completely different thing and decided to suspend my selling account because of it.

After delivery of my product I complained regarding missing parts after 30 to 40 minutes long call waiting for which they took 4 days. When I called again solution they gave me direct seller will contact me but seller never called me. Then again after some days I again called them after waiting for 30 minutes on call for their reply and this happened 3 to 4 times - they asked me to return the product by courier as they can't send someone to collect it.

I bought 10 bottles of nasal spray and the stuff burns so badly there has to be something wrong with it. No way to use it without fear of doing damage. I had it packaged and ready to return. Ebay rules in the sellers favor when I tried to return it and said it was as advertised. How can eBay possibly know this stuff doesn't burn or think I'm lying as they evidently do? The stuff is likely dangerous medication but no concern at all for me or future customers. I would think "as advertised" would mean it is usable. Why in the world would I buy something like this and then return it for no reason, makes no sense.

eBay imposed punishment for irrelevant listing infractions on this small disabled seller. They have done this to thousands of small sellers. The penalties for being a below standard seller force you to leave eBay after they take all your money and hard work, they spit on you. They have hurt me for the last time, and I left yesterday, closing my account with them. I have invested what little money I did make into inventory and building storage and office space in my home as selling on eBay is my only means of financially sustaining myself as a disabled person. What eBay has done is criminal and inhumane and I would like to see justice served by joining with others who have been hurt to make them pay for their crimes and stop them from preying on people.

If you sale on EBAY you are ordered & required to leave positive feedback scores for scammers. I sale & buy on EBAY & I had a scammer bid & win. He was at a perfect score 32. I called EBAY several times & emailed once. They said they would take care of each time. The last call I made was when this SCAMMER had a perfect feedback score of 48. When I informed EBAY I was going to fill out an IC3 form on the FBI website, next day I get six emails in a row telling me this is a scammer. I could not understand how this was possible until I read the FEEDBACK comments from the sellers - all negative. Each seller has to choose the positive symbol instead of the negative symbol.

I am out 400+ dollars. Thanks to a buyer buying an item, tampering with it, and claiming that it won't work. eBay sided with them even though I provided video evidence of it. Anyone can do this and make you be out a lot of money.

I recently gave $49.99 for a FitBit on eBay; assuming I was going to receive it and did not receive it. I say, gave and not purchased because the word purchased would imply acquire by paying for it. In this transaction I paid and receive nothing. The on-line eBay tool with my account was hacked into. My Ship To address was changed from New York to California. It is e-Bay's tool that is flawed.

I started to sell on eBay with a lot of their help as I had many technical problems. I purchased and listed these items because there was many other long time sellers with the exact same products as mine. There is more than 28,000 vaporizers for sale on eBay. I have been in business for only 3 months and have total sales of more than $4000 from 100 customers. I have managed to maintain 100% seller rating.

My wife and I had been sellers on eBay since 2003, and our rating was very good, with a 99.5% buyer approval rating. We received a notice from eBay stating that our account had been suspended, as we didn't conform with shipping policy. We tried to get them to explain exactly why we didn't conform with shipping policy as we had been a long time seller since 2003. All we got from them was the runaround, and customer support was speaking out of both sides of their mouth! They never told us what we did wrong, but said we would never be able to sell on eBay, yet our buyer account was still open. We never intend to buy anything from eBay again.

I try to give a fair assessment of eBay when I leave feedback. So I decide in all fairness give a seller who gave me poor service and a poor product a negative feedback. Bam, right away eBay stops my processing of the feedback and says I have to wait a additional 7 days in which to leave negative feedback as it gives the seller time to supposedly fix the problem. By the way it never ever gets fixed because eBay refuses to leave any negative feedback by the buyer in question, which is namely me. Call that fair and impartial. Hell no.

I'm selling on many websites but this is a most worst website or business place to sell. All of my friends you people don't open a seller's account cause they believe to put a payments on hold and stopping payments on any of the minor issues. In our small world not possible to make every happy but this company needs a 100% satisfactory products and services. No one is 100% perfect. Not at all recommended for sellers. Please don't do it.

I recently sold some very rare and valuable items to an eBay buyer. He writes me and tells me that two of the rarest items he purchased were not in the package. I knew he was either mistaken. We do the requisite back and forth with no resolution so he opens a case against me. How can I prove that I sent them and he did get them!?! eBay never contacted me about proof of package weight, post office receipts, or anything else. To eBay, his word is all that was needed and they ruled in his favor the same day I asked them to help resolve the case.

There is nothing I dislike more than eBay as a seller. No matter how good a seller you are, no matter that you have a 99% satisfaction rating, no matter what return policy you put or what you sell, the buyer is always right. My experience is putting a no return policy on brand new cell phones and customers on ebay forcefully returning them to be for bogus reasons. My favorite case was lost after 23 days of the customer having the phone. I get it returned to me with a cracked screen and my money was put on hold. I contacted customer support having strong confidence that the buyer was in the wrong, however they stated they received the item like that and it was my fault. After 23 days of ownership... I lost the case and ebay lost me as well. I am solely an Amazon seller from now on. After selling over $30,000.00 worth of merchandise I broke even due to scams and false seller protection. I hate you eBay, with a passion.

We have placed an Order vide Paisa ID ** for San Disk 64 GB. The seller ** has defrauded by falsely sending message. A series of message each contradicting to another about the status of Delivery of my ordered product. Presentably to defraud its customers. I placed 3 orders on various dates. The present matter is against my Paisa ID ** which was confirmed by E-bay on 13th August 2015 where I have paid in full by paying through my Debit Card, and I got confirmation of my order on 22nd August 2015.

I don't have an eBay account but my husband does. He sold my iPhone online. Not only do we keep having fraudulent buyers attempting to buy the phone without payment. But if you have paid a shipping company (a third party) and have receipts that you have paid for a product to be shipped to the confirmed address, and provide this as proof to eBay, this is not considered proof that you sent the produce if the buyer lied and said they didn't receive it. Even though the buyer has no proof and you do have proof of shipping it eBay's terrible customer service will HARASS you and make you pay for an item you no longer have and now must pay for. Or they want YOU AS THE SELLER to pay extra for tracking as proof because proof that paid for shipping to the confirmed address is not sufficient. DON'T USE EBAY!! USE ANYONE ELSE BUT EBAY!!!

Please stay away from selling on eBay. They're charging very high seller's fees and always make decisions on the buyer's behalf. Do yourselves a favor and sell on Amazon or pawn shops to save the time and aggravation.

A few years ago, someone stole video gear from me and when I report that to eBay with evidence they refuse to cooperate with the police or help at all. Now a few years after, I purchased an item through their server and they did not only failed to protect me against a fraudulent seller when all evidence was on my side but they actually protected the seller who stole 7,000 USD from me.

Sold a laptop. Buyer received 3 days later saying screen was cracked. I knew this was impossible due to the way it was packed. Besides that, after seeing so many complaints from sellers online, I videotaped the product condition as I was packing it and the extra packaging the P.O. clerk added. Told the buyer there was no refunds and found it hard to believe the screen was cracked. Ebay ignored my proof (video) and offered the buyer a refund and had him return laptop to wrong address.

My listing was removed for being a prohibited item i.e. the Confederate flag on a belt buckle. Account suspended, free listings taken away. 12 other sellers allowed to sell exact same item for two months later after being reported numerous times. Finally, eBay took all but one seller down and continued to allow that seller to sell more of the same item. Always got the runaround when called customer service. Hypocritical eBay to prohibit item because of discrimination but yet practice discrimination with their sellers.

Ebay is simply a money grab...has been since its inception. Encourages and profits greatly from fraudulent practices, especially in the selling of illegal, counterfeit items and successfully hides behind its "venue only status," and treats its sellers with zero respect. Changes its policies constantly to only advantage itself. Potential buyers and sellers, seriously beware and understand the risk you assume on every transaction you engage in. Buyers especially should only fund their payments with major credit cards for the protections they afford against online fraud.

I use Paypal for my clients to pay me and so far no issues in that part but when selling on ebay you ship your merchandise and can't get paid until 3 days after. This is bull. I cannot go inside a store and get shoes and not pay until days after. I will never ever sell on ebay again. NEVER!!! I want my money!

Ebay is an exceptionally frustrating organization to do business with and they are grossly overpriced. Their "buyer protection" program is a scammer’s paradise for dishonest people. Ebay tells you to accept the return (doesn't matter if the buyer returns it damaged--that's what they call a faulty return and you get to eat it), takes the money out of your account and when you want to appeal, they just say too bad. Ebay’s policies change every 6 months. It changes to give the buyer unfair advantages over the holidays, and then it gives the seller unfair advantages for the other 6 months of the year. It’s like they’re schizophrenic.

2 items ordered. 1 signed for, 1 not. The not arrived ok. The signed for still not here. Went through process. The seller states they have both been signed for (not by me). Conversed with seller for 10 days and didn't claim through eBay till 12th day. When they came back within 2 hours in the seller's favour!!! How can they get that outcome when I not signed for anything!!!

I have been an eBay member since 2004. I used to sell items but stopped selling due to too many issues getting paid and the high fees eBay is charging sellers. Recently I decided to try again but after selling a couple of items AS IS for parts or repair, and clearly describing ALL known issues to the best of my knowledge and clearly saying that items were SOLD AS IS no returns, the buyers decided that they did not want the items and opened a case.. Of course eBay took the buyers side with no explanation to me the reason why they made that decision when I am clearly RIGHT!!! Will never sell again in eBay...

I had ordered 02 wallets online on 3rd Aug 2015, once the transaction happened, there was a basic detail highlighted on my inbox. Post that I have not heard anything on the shipping progress or tracking information. I could also not register the complaint on eBay account page due to no information about my transaction on the eBay.com page, though I have the transaction ID and the item no. in place. I then tried calling the toll-free no. of eBay Customer Care...it's been hell of a wait and still no resolution. I was given another toll-free no. which was invalid.

Ebay is a joke. If you are trying to sell more than one item. Yes your items will sell better, but the hoops you have to jump through to maintain your positive feedback is not worth the sales. I would rather take a loss than sell on such a joke of a website.

I sold a speaker system to a buyer on eBay. They requested a return because "the item doesn't work." I tried to resolve the issue over email, but we were not able to do that. The item was mailed back to me, cosmetically damaged. The item worked perfectly upon receiving it back. I was very proactive with eBay about this whole situation, calling them before things escalated to a "Case" and prior to feedback being left asking them for advice. They suggested I contact the buyer and work out a partial refund. After bringing this up to the buyer, he became rude and terse and made threats to open a case. He refused to look at any of my pictures or documentation showing the damage. eBay closed the case in favor of the buyer, who immediately left a negative feedback rating stating that "the item was sent broken." Even though I followed their suggestions, I was penalized for it and eBay refuses to help.

I sold a coat to an eBay buyer in the UK, he said it wasn't as described -- the fur was not authentic -- and wanted a refund. He said he would 'pick the threads' to prove it wasn't real fur. After speaking with the mfg and verifying the fur was fake I offered the buyer a full refund. Two weeks later he opened a case claiming I was refusing to refund him or send him a return shipping label. I responded to eBay stating all they had to do was look at our back and forth emails to see I wasn't refusing to refund him; and look at their own return policy to see that the buyer is supposed to contact the seller for their return policy. eBay responded that if I didn't supply the return label by Aug 10 they would refund the buyer regardless of whether he returned the coat or not. What??? I sent the return shipping label, cost $180, and eBay said as soon as tracking showed the coat was delivered they were going to issue a full refund.

Stair climbing cart - I didn't notice the dimensions on this cart and didn't know it was the size of a toy. They told me what to do to return it. They made some kind of a complaint to ebay after they got it back. Ebay agreed with them. Now they have my money and the cart. They refuse to refund my money.

I purchased a skin care product (Skin Medica Moisturizer Broad Spectrum SPF 20) on eBay on July 27, 2015. It was MY FAULT that I did not scroll down to read the details (I am not a regular user of eBay and the internet.), but based on the description that it was NEW, I did not think that the product had expired 6 months prior. The seller refused to take the product back. Neither eBay or PayPal were responsive and I wasted valuable time, mostly speaking with people out of the country such as the Philippines. I am urging you to STAY AWAY FROM the seller "mgleary", eBay, and PayPal. No one should be selling a sunscreen described as New that has expired 6 months ago.

I sold an item. Buyer took parts out from the item and sent it back to us, saying that item did not work, even warranty seals were broken. eBay asked me to refund buyer's money because it is eBay policy if buyer return any item as defective than seller has to return money including shipping cost. I explain eBay all the situation how this buyer is ripping me off but eBay has no way to find out who is wrong or right. Look like it is very tricky to do business on eBay. According to eBay recent policy you can easily ruin any seller or seller reputation, plus seller will also get discredit as reward. For me eBay is not good platform to do business.

I have ordered a item i.e yonex mavis 350 and these shuttles are not working/they are old stock materials. While contacting to the eBay they are telling that "we are not responsible for this and contact to seller" but while I'm contacting to the seller they are telling that "we are not responsible and contact to eBay." So I request to all to not to buy any of the product from eBay.

I bought MacBook Air online from eBay for $450, but the seller give me ps3 maybe only $200 value, and I am sure a seller knows about this. He try to made deal to accept this ps3 with some negotiate but I refuse it. After that I spent $100 dollar to sent it back to seller and eBay give me limit about a week. I try to sent it but the carrier just give me tracking number 2 weeks after, so this case closed by eBay. I try to call eBay they said can not do anything. I lost $550 dollar and I do not get What I should get.

I sent 5 sets of golf clubs, men's right handed iron set and asked eBay to not sell them for under $610.00. They did not sell them. eBay claimed that they used FedEx and that FedEx simply dropped off my golf clubs at my address. I never received the golf clubs. When I asked eBay who signed for them eBay claimed under eBay policy they only require a signature when the value is $750.00 or more. THIS IS NOT IN THE TERMS OF USE AGREEMENT PUBLISHED BY EBAY AND THE ONE THAT EBAY REQUIRES YOU TO AGREE TO THEIR TERMS BEFORE YOU CAN USE EBAY. Also FedEx under their terms of use policy states that they always require a signature when the package is listed for $500.00 or more! EBay denied my claim. When I filed a complaint with the Better Business Bureau in California of course they let eBay get away with this!