eBay Reviews

Whenever any detail is left out beware. In dealing with eBay nothing - NOTHING - can be taken for granted as a given. Cheap product with free shipping more expensive to return. I'm out some $30+ and junk still arriving after waiting months. Size, measurements - stick with US sellers whenever possible or risk throwing money down the toilet. Feel bad for their ruined environment. But shady tactics deserve punishment. 1mm cord arrived was .5mm 'beads' arrived looking like balls with tiny holes only mere sewing thread can pass through. Packaged so tight, no regard for quality & upon complaint barely acknowledgment of carelessness. If you get a decent China supplier stick with them. I'm done. I'd rather pay more.

eBay buyer beware! eBay money back guaranteed is a false statement. I bought an iPad pro, tracking number showed that it was delivered but I never receive the item. eBay resolved the case on behalf of seller. I have lost money buying things through eBay. Take my advice, do not trust eBay and do not buy things from eBay. The seller name is loumary8.

I bought one dress buylane new V-neck size large by paying rs 4499/-. But I received the smaller size on 12th Nov 2016. I raise a claim with id- ** on 14th Nov 2016. Claim team called me thrice with different requirement. 3rd time requirement they didn't explain properly what image they wanted hence I uploaded a wrong image. Instead of contacting they closed the request after 48 hrs that is 24th Nov 2016 telling the buyer didn't provide proof. I was been requested for different images from 17th Nov 2016. Now they have declined my claim. eBay is fooling people. Request to take strong opinion on them.

Seller stated that Apple iPod she was selling was in excellent condition. When I received it, it would not hold a charge. When contacted, she stated that they test all their iPods & that they held charges. Funny how shipping it through the post would make the Apple NOT work. When checking closely, I found it a fake! I contacted eBay (eBay connected me to India) but they sided with the seller. EBAY IS SELLING COUNTERFEIT APPLE PRODUCT GOODS!!! I'll NOT buy from eBay again, nor should you!!! Amazon will back their products. Ebay is a scam trading company. "CAVEAT EMPTOR."

In May this year, I ordered 2 smartphones from a company called excelvandirect on eBay, but I never received the phones. When I contacted excelvandirect, they replied that they had sent the phones via royal mail tracked services. So I called Royal Mail about the delivery, they confirmed that the item had been delivered. It turned out that the seller excelvandirect did not write the full address that I gave on the label, so my order was delivered to someone else.

SO... my issue started when a buyer bought an item, ruined it and sent it back as damaged not as described, even though my listing clearly states that the buyer pays the shipping. The buyer goes ahead, opens up a case, ebay rules in this buyer's favor! I get that a buyer is important and that "consumers are always right" or so they say but seriously, who is watching out for the sellers on Ebay?

In the past, years ago, I was both a seller and a buyer on eBay with no issues. Recently I heard they treat their sellers like crap and rip them off every chance they can. Sadly I learned recently this is true. Not only did they allow a no returned item to be returned, they charged me for shipping to the person, back from the person, and then charged me sellers fees. So in total, they stole over $30.00 from me. eBay is an amazing site if you want to buy something but if you want to sell something and are not a store, avoid them and use the new apps or even craigslist.

Have an item for sale on eBay but now not able to log in as they do not recognize my password or accept it when I try to update it. What can I do? They just don't care and I am left wondering what I can do? Don't know if there have been any messages or offers for what I have offered but certainly will not use eBay again. A complete waste of time.

(First of all please excuse my grammar/English.) This is the first time I wrote a review, and when I had an issue with the company I just simply bite my tongue and move along, but not this time. I was a eBay seller for 8 years, had 600+ positive reviews and selling almost the same item on eBay. Recently eBay removed my multiple listing and accusing me I'm selling fake item. I talk to eBay rep. I explained that I never had any issue before and even customers are happy with my products. They still insist that I'm selling prohibited product.

Last month I had to deal with eBay blocking my account because someone had apparently tried to use it without authorization. While dealing with it, I saw that the person who tried to steal the account had changed my email and a few other things. While on the phone with eBay's customer service, we went through and changed all of the information. I updated my personal information, we changed the password, and I supposedly was good to go. I didn't log in again because I don't shop there every day - until today. I tried to use my account but it's blocked again.

Sold an item the buyer wasn't satisfied with. Made claims of scratches and wanted to return it. I asked him to do so. Meanwhile he wrote negative abusive feedback, and lodged a complaint. eBay decided he was right, left the feedback and refunded the buyer without returning the item. I am left with abusive feedback, no item, no cash. I reported the buyer, but I am ignored! Who are they to give away my personal property?

Purchased a Macbook air on eBay. Seller sold as USED, Not for PARTS. Received item and did not start or boot up completely. Contacted seller immediately and eBay Advised them of the situation. I suggested I take it to Apple and they approved. In fact the seller wished me luck and told me to let him know if there was anything else he could do to let him know. The eBay rep never advised me not to do so. They performed a diagnostic. The unit was determined to be a dead unit. Sent a copy of the report to eBay and seller. Remember Seller approved me taking unit to Apple. The seller refused to refund or to take a return. EBay denied refund because I took it to Apple. I called to appeal. Was told the decision was final.

Sold an item for $1250 then customer decided they wanted to return it after using it. At first they claimed it was damaged. We requested pictures. They declined. eBay intervened and decided in favour of customer and deducted the fees from my PayPal account. Customer then refused to return the item, refused calls and am left owing eBay that money. They are now threatening to shut down account and have stopped all selling activities and chasing me for the money although I warned them beforehand that there was something wrong with the customer.

I ordered a computer screen. The shipping was free but when it came, there was a $14.00 charge. I sent the product back and requested it be sent free. I never heard from the vendor and never saw my screen. I had paid over $70 for the part. I asked eBay to help. That was a joke. I only communicated with a computer. I was told to ask for a shipping label and send the product back. Several times I tried to explain that I did not have the product. I never did speak to a real person. I could not order a label since I did not have the product. I had been a pretty good eBay customer with no negative or neutral responses. I am no longer an eBay customer as they are going for volume. I have since found I can usually find the products as cheap on other sites. Goodbye eBay.

eBay sent me an email as follows: "eBay unauthorized use of your account -- action required. We have reason to believe that your eBay account has been used fraudulently without your permission. We've reset your eBay password. Any unauthorized activity, such as buying or selling, has been canceled and any associated fees have been credited to your account. Any listings that we removed are included toward the end of this email. We assure you that your financial information is securely stored on a server and cannot be seen by anyone.

My ordeal with eBay began on December 19 of 2014. On that date my eBay selling assistant vacated the residence that we shared. Unbeknownst to me, this person had been pilfering personal belongings from my children and I, some irreplaceable, for an unspecified period of time and had actually been selling personal items of apparel belonging to me while still residing in the house. In January of 2015 I discovered more of our property listed for sale on a selling page belonging to this individual. On January 3, 2015 I attempted to purchase one of the items stolen from me from this individual, only to have the sale cancelled. I immediately contacted eBay and was instructed to contact local law enforcement and file a report, which I did immediately. A police report was generated and submitted by the detective managing our case in February of 2015.

eBay gives no Seller Protection whatsoever. Sold a Pentax D FA90 lens on eBay for $2250.00. The buyer requested a return which I agreed to because he said it wouldn't focus. When I received the lens it was almost separated in 2 parts, pretty much junk. It appears it had been dropped and the lens hood was not returned with the lens.

I have very very very bad experience with eBay. I had ordered a mobile from eBay and I haven't received the item yet.. It's been more than 1 and a half months. I requested for a refund.. Looks like I won't receive that too.. NEVER BUY FROM EBAY.

eBay PRACTICES ARE TOTALLY DISHONEST! Sellers are SYSTEMATICALLY penalized by eBay in case of conflict. This is the second time it happens (case ID #** and case ID#**). In both cases, eBay decided to settle for the buyer and left me, the seller, with no product back, and a direct withdrawal in my Paypal account. eBay systematically takes the party of the buyers. SO THIS IS MY BEST ADVISE TO THE BUYERS: buy whatever you want; when you receive the product, open a case, refuse to give information back to the seller, take your time (very important – 5 days minimum to avoid coming to an agreement with the seller) and you will win your case. You won't even have to send the product back to the seller. You won't have to prove anything AND you will be refunded.

Horrible customer service. They absolutely refuse to resolve a simply easy problem. I understand policy, but if you're going to hold a seller's account bill for over a year and refuse to have the customer make payments or any kind of agreement, there is something wrong. All I wanted to do is buy a 3 dollar item from an eBay seller, but since I had a bill from a seller's account 1 year ago, they refuse me their service until I pay that bill in full.

My daughter was a first time buyer purchasing an expensive phone. She receive a package that the Post Office had labeled as "received without contents". The seller disputed that the box was empty and eBay's Resolution Center sided with the seller even though the Post Office confirmed that the box was empty. In addition, my daughter was notified by eBay that she was not allowed to leave negative feedback on the seller. When I tried to post a warning on eBay's community site it conveniently malfunctioned. In neither case did we use profanity, or threats. Ebay is very one sided in favor of the seller. Be very cautious. My daughter and I are closed our accounts with eBay, because we just cannot trust them. I hope you have better luck.

My account was shut down for no apparent reason other than "sorry it was a security risk". What does that even mean? Purchased items were not sent. I was restricted of even communicating with my sellers to discuss how I can receive my packages and when contacting eBay was greeted with the same disrespectful and condescending tone of "sorry we can't help you". I asked if I could at least contact my sellers to make sure I received my items since they had no tracking numbers and the operator told me literally that I had to just hope that it would arrive and that there was nothing he could do about it.

I ordered some shipping labels on Ebay. The seller stated Priority Mail shipping. It has been well over 1 week since I ordered and I still have not received anything. I opened a case and the seller did not respond. I checked the tracking and my package is stuck somewhere, I guess. I contacted Ebay to step in, because I have done so in the past. But to my surprise, I was told that my case is on hold until November 8, 2016... On hold, why... where is my merchandise. What happened to the estimated delivery time that ebay sets? I am very disappointed.

My eBay account "got hacked and eBay doesn't care" and I lost my order to somebody at a Markley Street in Port Reading, NJ "Meest". Anyways eBay will not accept any responsibility about this person who signed for something that they hacked my account changing my home address to their address twice! Come to find out this is a federal mail matter and mail fraud! A police report has been made and F.B.I. Fraud division has been notified. Whatever happens I will post to this account to let people know they don't have to take this any more! By the way, I closed my eBay account of 15+ years and recommend more of you consider this too. eBay does not care and will not help!

I sold a working $700 MacBook pro on eBay. I have photos and insurance in the laptop confirming it was shipped working. 10 days after receiving the laptop the buyer stated a return saying the laptop doesn't work. Thinking this was off I asked the buyer why he waited so long and a day later I received the response he was on vacation and just now got to it. I asked for photos of the laptop to see if it was damaged and noticed the laptop was cleaner than when I sent it. I asked the buyer if he attempted to clean it and the buyer refused to answer.

Seller Contact: ** (switched off). Seller: fasnoya. Claim ID: 2343200. SR# **. SR# **. I ordered a shirt from eBay. However, the size didn't suit me, and I asked them to exchange it with another piece. They told me to call the seller, and refused to take the matter on themselves. Meanwhile, my communication is going unattended from the seller's end. As I had no option left, asked eBay to solve the matter. However, they refused abruptly. Such pathetic behaviour and nonsensical customer relationship management of eBay is really unprofessional. As I suffered.

I paid for two light boxes and holder 28.45 each set and received only one. I complained and the seller admitted he was wrong, now eBay say the seller it's right and the case it is closed. It is very upsetting that eBay decided to believe the seller. I do not have the order number but I have the case number **. I'm having trouble submitting the information that I have. I paid with a gift card and this what it shows 10/14/20016 10:42 PM PayPal ** DEBIT 56.90.

I listed and sold an item. Buyer said it didn't work and refused to send a picture of the error code. He finally sent an old used broken one and even with pictures showing the new one I sent serial number and the old broken one that he returned eBay refunded his 168.00 plus shipping and collected my seller fees and shipping fees out of my bank instead of refunding them as a canceled item. So closed all eBay and PayPal accounts for my family and in-laws.

Think twice before shopping on eBay. They try to give lots of trouble to buyers to protect the fake product sellers. There are actually NO OPTION on the whole eBay site to complain about fake product bought, the closest one is request to return it because it looks like a fake one. Once mistakenly chosen, eBay will automatically open a return request for you, and say they will ask the seller to refund once the return tracking shows delivered. If the package is lost, eBay would tell buyer to claim refund for lost package instead, but in fact impossible because shipping counterfeits is illegal, then refund will never issued.

When a shirt I purchased never arrived, I called eBay. Turns out they gave the wrong address to seller. I corrected the address and the shipment still never arrived. When I called a second time to cancel the order, I was told by Customer Service that they showed the package as delivered. They then said they would close the case yet side with seller. No money refunded, no shirt received, and no recourse for me other than to tell them they lost me forever as a customer. It was the worst customer service experience I've ever had.

I have ordered from eBay for several years successfully, but for this one order eBay will not process payment, supposedly because I requested "Shipping", "Seller used Calculator that does not include your address" and so on. So the item continues to be "Unpaid"... Now for weeks. All attempts to contact eBay, correct information (all of which is correct) or get any action at all have failed. This has gone on now for almost a month. So I have to conclude that the Seller does not want to sell, and eBay doesn't care to sort out the problem. I think I'm through with eBay... Too bad.

A family member who lives in another state has a bad eBay account, they logged into their account on my computer and ebay says that shows a link. My account has never been accessed by this person or used by this person yet ebay put restrictions on my account for 90 days. Ebay's reason was they are punishing me for 90 days in case anything happens in the future. Is this legal? That's like going into the bank and the bank says "Since your brother's account is in arrears we are going to punish you." I'm filing a complaint with the attorney general and calling a lawyer. I have never heard of such a thing. My account I've have for over 12 yrs with ebay and my account is perfect. Cannot believe this.

On Sept 18th, I offered for sale my father's 900 card baseball card collection. I repeatedly stated I knew nothing about the cards and couldn't guarantee anything about the sale, which included a number of 1950's rookie cards. I had a buyer repeatedly email me asking me to sell to him and end the auction early, which I refused. He began to bully me stating that I “don’t have to let other bidders keep bidding, you can break the rules, I do it all the time." He bid the auction up to $638 and won the auction. With misgivings about this buyer, I boxed the cards up and mailed them. Within minutes (as shown by the shipping tracking) of this buyer receiving the cards he'd won, he filed with Ebay for a refund claiming 3 of the 900 cards he bought were fakes.

The eBay money back guarantee is fake. No matter what happened, no matter why, no matter anything, eBay won't pay. A crooked seller sold me a used hard drive. He changed the auction description as soon as I bid to "for parts" then accepted my bid! EBay WILL NOT PAY!

Ebay is on the side of the seller, not the buyer. Their 100% customer satisfaction promise is a lie. I ordered from RJK Selections at $25 frame. It never arrived. When I contacted seller, they state Fedex says it was delivered, end of story. Problem is, I paid for the frame and DO NOT HAVE IT. It was not on my porch where they stated it was left. RJK Selections wanted no more communication thereafter. I got Ebay involved and they sided with the seller and completely disregarded their "promise" to make it right. Then when I left negative feedback (which Ebay wouldn't let me do for a 7-day cooling off period??, Ebay deleted it and notified me via email, stating it was deleted at their discretion.

I have been an eBay user for many years with almost no problems. That has changed now. I bought an item from a seller in August and they shipped it using a (terrible) courier service. The courier tried to deliver the item and as there was no one home. I got a card in the mailbox. This particular courier service did not have a location for me to pick up the item anywhere close and also was only open during office hours. So I couldn't pick it up. They told me to contact the seller to get it delivered to a different address with someone there during the day. I did and the seller told me that would be another $30 for postage. I agreed and paid the money directly into their bank account. However, when I checked the tracking number about a week later the item had been returned to sender by the courier company. They had no info on file that any attempt had been made by the seller to change the address to the new one.

I bought JBL speaker of 2999 but seller does not ship and I got my refund after one month. After it again I tries to buy it from another seller of 1999. Seller ships me a Chinese product which is totally fake and was not in working condition. I got it after timeline exceeds. Very poor service quality I have ever seen. So I complaint about it in Customer Care on 14th Oct. Then I got a message from eBay. The Claim Department contacts me within 4 days but till now no call made from eBay.

First of all I bought a pipe. The pipe was returned by the Post Office with no reason. The Seller never contacted me. I would have been more than happy to pay the post. Instead they decided to sell what I had bought. This is known in legal circles as theft by conversion plain and simple. Ebay decides not to punish the seller but, not to allow me to buy from that seller.

Very shady guy, don't buy or sell with him. He got away with not providing me all items I purchased from him by telling eBay he "shipped" them together. Only one item was shipped and received. eBay typically is in favor for their seller, or whoever is bringing them more money. eBay and Charlesgot are nothing more than a shady swap-mart business. Plenty of other reputable online business out there to use.

On 10/03/16, I purchased several new Nintendo 3DS handheld video game consoles for resale. I subsequently listed on eBay and successfully sold most. I sold one on 10/08/16 to an eBay customer in Hawaii which shipped out on 10/11/16, we'll refer to this item as 7010. Item 7010 was delivered to the purchaser on 10/14/16 however, tracking through USPS did not update and the buyer opened a request for refund due to "item not received" on 10/15/16.

They took the word of an unhinged seller over me, a 30 yr buyer who presented evidence of her fraud, deceptive practices, trademark infringement of major co, Kirks Folly, defamation of my character ALL WHILE I AM THROWING UP BLOOD AND UNDER DR'S CARE! I was forced to cancel a Dr's appt and CT scan today, can prove! Went through countless emails, msgs, phone calls, and embarrassing situations in which long time seller relationships were compromised when offers were met with my not being able to complete because I was restricted on the word of this nut without one iota of proof! But worse than that!!! They refused to restore my buying privileges, and restore my good name EVEN AFTER BEING PRESENTED WITH PROOF OF HER MALICIOUS ATTEMPTS AT DEFRAUDING EVEN THEM!!! Unbelievable!

I sold an IMAC 27 to a buyer, he claimed the stand was bust when he received it and sent it back. When it arrived at my home I could hear glass shaking in the box, upon opening box the screen had been broken (the buyer hadn't bothered putting the screen protector nor the bubble wrap around the screen before returning it.

I ordered 2 lots of 2 and received only 1 lot of 2. When I went to the eBay resolution center they denied my refund based on a "thorough investigation" that indicated there had been a delivery receipt. Obviously they did not even bother to read or comprehend my complaint. Based on eBay logic, a seller could sent you any empty box, get a delivery receipt, and not be concerned with eBay's so-called resolution center. eBay's guarantee is totally worthless.

My item was shipped but the address was wrong (my fault). I contacted eBay and told them about this and they said they'd note it in my file. They said to contact the seller and get the address straightened out which I did. The seller (Robercik) said he tried to ship it again but I looked at the tracking info and he did not make a second attempt. Then he asked for more money for shipping which I sent and he said he'd send it on Oct 5th even though he hadn't yet received my extra shipping money. He did not send it on Oct 5th - he lied to me. Ebay said I don't get a refund because the address was wrong. This goes against what they said to me over the phone. Ebay does not stand by its customers! I never received the item and they closed my case without even considering the further emails I sent them (proof of the seller saying he'd send it on Oct 5th). I was robbed and misled.

I was refunded my money through my bank and I have done business again with Ebay and did not have anymore problems. Thank you Consumers Affairs

Awful company, awful service. eBay's programming is ridiculous, it falls apart all the time. Their site is deceptive, they hide access, and I would not trust them further than I can reach. I will never, ever use eBay to buy or sell again.

eBay guaranteed a selling price of $352 for my iPhone 6 which sold for $277. Under the terms of their guarantee I would receive a store credit for the difference between the guaranteed price and the sold price. They are refusing to honor this guarantee because they are arguing that my sale did not qualify for this guarantee. eBay had 7 days to notify me of this before the auction ended and they chose to not make any revisions to their guarantee or notify me that I would not qualify. I believe I was deceived into selling an item with eBay.

I bought a new Samsung brand new galaxy s7 phone from eBay and it stopped working after 3 months. When I connected the phone for charging it heated up like microwave and I am afraid about the recent phone explosions from Samsung. I contacted the Samsung customer care. They said the eBay phone don't have any warranty in US. I paid 540$ for the phone and another 30$ for the cover. It totally useless. I lost the money but I am expecting the similar fraud happen for others also. Publishing the same for general interest. I cannot expect a cheap build quality from Samsung on the phone. Advising all of you to take insurance when you buy Samsung phones

Seller beware!!!! If you are hoping to make any kind of profit or at least break even, this is not the place. Do not sell high ticket items on eBay! By this I mean anything worth over $100. That's right. I said one hundred dollars. Ebay's selling charges are not cheap. You need to take this into account before you consider selling anything on this website. First, you need to find their selling charges page and then look at their tiered selling structure. Find what you think your item is worth. Finally, see if you can sell it somewhere else for less, especially after eBay has taken their cut.

I ordered Lenovo Vibe X3 mobile in eBay website. They send to me more than 6 months used mobile. If I ask to customer care they are telling contact seller. If I contact seller, seller is telling contact eBay customer care. Nobody is responding. What am try to say is don't buy with eBay.

I had a bug on my eBay listing that effectively let people buy my product for much cheaper than I set the price for. (Each variation had a different price, prices would randomly get shifted down the list of variations.) I had to edit my listing probably 10 times and cancel a bunch of orders and send out a bunch of apologies to buyers. Called eBay because I was worried the cancellations would affect my discounted prices for being a good seller, and they didn't believe me, saying I must have edited the listing wrong, but that the cancellations won't count against my seller rating. I was extremely relieved. Bug stopped happening after I deleted my listing and did it all again.

After 14 years as an eBay seller who has prior to a few weeks ago has never lost an eBay complaint I have had enough. Apparently eBay has decided that the Seller has no rights and the Buyer is always right. After selling a toner cartridge with "NO RETURNS" clearly listed in the description the Buyer decided because the box (not the cartridge) was damaged they wanted to return it. Prior to the return request I had to beg the Buyer for 9 days to pay (on a buy it now purchase) and when they finally did pay they had never responded to any of the 3 emails (2 from me and one from eBay). I then notified them when their product shipped with tracking number attached as I said I would in the auction.

I've used eBay gift cards to purchase coins for my coin collection for a couple of years now. It was a better deal than PayPal cash cards because eBay does not charge a fee for the card and PayPal cash cards cost 3.99 for the card itself before you load it. Was eBay losing huge sums of money from these transactions? Why did they change their policy? My coin collecting is just a hobby and a lot of the coins don't cost much so paying for the PayPal card cost of 3.99 can be a large percentage of the cost of the item. eBay card use for coins was great while it lasted, but now, for me, the restrictions are a colossal negative. I will now use whatever alternative to eBay that I can to buy my coins. I mean who made them the consumer police anyway. Their job is to run an Auction house. The other crap is up to the IRS.

We are Top Rated eBay sellers with approximately 1500 positive feedback ratings (100%) since we really turned our eBay account into a store just over a year ago. This is a family run side business that has done about 2500 transactions in the past year reselling clothing, games, electronics, collectibles, sporting goods etc. Store address is: **.

I have been a satisfied eBay customer for some years but lately I've been dunned by sellers who want me to change negative to positive ratings, and one seller who won't accept back an electrical appliance that broke on the third time of use (that seller says the item is four months old so we have to work through the warranty; my opinion is that seller should have accepted the item back without question, which is what a good store would do). It's just too darned much trouble to order through this online site any longer, and I am stopping my patronage. Mind you, this has been my "Filene's Basement"-type online department store, and they will now lose a really, really good client.

eBay closed my selling account because of the new policies. My seller performance dropped in 2 weeks from high rated to below standard. I received in 1 month more cases than in 4 months before. It looks like a lot of buyers opens cases instead of contacting me. What is going on? I did not change anything. My feed back is great. I also know that this happened with more sellers on eBay recently and there are more to come. I have spoken with 5 account specialists after they closed my account and finally it was clear why eBay restricted me. I cannot sell anymore on eBay.

Have you ever had a complaint with eBay? The customer service department {WHAT A JOKE} is run by a bunch of 18 year old idiots who read a complaint then draw a pencil line to the answer. They have no idea what they are doing and just read off a list of answers provided by eBay. Complete MORONS with no idea of fair play or reasonable & FAIR. GO SQUASH YOUR PIMPLES & GET OF YOUR FAT BOTTOMS & FIND OUT WHAT & WHEN TO DO THE RIGHT THING. I am sure you do not tell of your employment at parties. You would be by yourself very quickly. Grow up. Go and find a real job.

eBay is "on the side" of the buyer. They will not do anything to assist the seller should an issue arise no matter how simple, nor if it is a US Federal regulation for them to do so. Avoid eBay and go with other 3rd part selling sites like Bonanza. I spent nearly 5 hours on the phone with them today to try and get them to assist me in working with the buyer to reach an amicable resolution and they would not do anything except "close" the sale which would have put the money I should receive in jeopardy. It is odd that they are not equally loyal to buyers and sellers as us sellers are the ONLY reason they exist. Without our items there would be no need for buyers.

I bought a laptop from eBay and it arrived with the wrong hard drive. The seller told me to return the item and ship it back. After I shipped it back, I did not receive a refund for the shipping cost. I called eBay and said that I had to use the eBay return shipping label, which the seller did NOT provide until after I returned the item.

I am definitely seeing a trend building up once eBay change their return and performance policy. I read over 20 reviews, and in all these reviews I find a common theme that has happened to me as well. After investing all of money to build my own website on eBay platform, it is time to move on, as I have been losing too much money on fraudulent returns. I am in agreement with all the other negative reviews about eBay's new policies which are hurting sellers. I have bought and sold on eBay for more than 17 years. I have always been a highly-rated seller until recently. The only problems I have encountered over the years is with the few consumers who refuse to take any responsibility on their part of the transaction. With eBay policies now, it's even worse letting consumers run rampant over sellers.

I have been a long time eBay user, and have loved them for years. However within the last couple years I have noticed a HUGE increase of 'scam sellers' on the site. In the past 2 years I have been sold: 1. A laptop that was cracked and malfunctioning. 2. A music box that didn't work. 3. Defective dvds. 4. MANY items from Chinese sellers that were of unbelievably poor quality. 5. Used/non-working cell phone batteries advertised as "new." There have been other things but I can't list them all.

I ordered an item which was supposed to delivered within 2 weeks. The seller didn't ship it for a long time, and I had to buy it from another source because there was no response from eBay seller regarding the delayed item. Finally after one month the item arrived. eBay refuses to censure the seller or even accept my review for the seller.

Avoid seller "qualitycellz" - I ordered a cell phone from him and it did not reach to me. They delivered it somewhere else but charged my account. The seller is noncooperative. Seller has blocked me from making feedback on eBay. Do not go for what eBay rating shows. This is what eBay replied when I made my feedback - "Hi, recently, you opened an eBay Buyer Protection case for New Samsung Galaxy S6 Edge Plus G928v 32GB Verizon + GSM Factory Unlocked 4G LTE. We also received the feedback you left for the transaction, but it's been removed from the seller's feedback profile because of a recent decision on the eBay Buyer Protection case."

I purchased an item which cost only $8.75 from eBay. PayPal declined the transaction. I sent a message to the seller to cancel the order because I faced a problem with PayPal. When the seller knew about that, he quickly opened a case in eBay to force me to pay. ((He didn't ship the item yet, and wanted me to pay))!!! When I tried to contact with eBay customer service by sending messages as I used to if I faced any problem, I didn't find this service. It was probably removed. I found only three contact options: "Ask the Community", "call us", and "call me".

On January 30th, 2016 I had a house fire and had to move into a hotel. Nothing that I sell on ebay was affected by the fire or the smoke. I sell high-end women's fashion, shoes and accessories. On March 12th I was in terrible pain because I was having to watch my 18 year old Himalayan cat die for 2 weeks in the hotel room. It was on a Saturday and just the day before I had to take him to the 3rd vet with whom validated what I already knew in my heart. I had already taken him to 2 other vets and they said that everything was fine. Well it wasn't fine. He was not eating and he was growing weaker by the moment. The last vet told me to come back on the 14th and he would do blood work. The blood work would have been done that day but I couldn't afford it. All night Friday and all day Saturday I was so grief stricken and I truly believed that I was going to find Spirit dead in the hotel room.

eBay - ** joke... Ordered gps smart tracker watch from China. The watch was used and the usb charge port was broken as well as sim card slot. Useless junk. Contacted seller, no response. Contacted eBay - couldn't help me but asked me to open a claim with PayPal. Opened the claim, they told me "wow how horrible. We will be able to help you. You will get your 29.99 back..." Waited a few days. They told me that I have no PayPal account (lol) and that my claim was closed in seller's favor... ** idiots to say the least... Filed a dispute charge with my bank and they have refunded me the money. Stay away from shina and **bay as well as **pal morons.

I don't even know where to start. I've had so many terrible experiences with eBay - I just hope another honest and ethical competitor comes along soon because I love the idea behind eBay but the people running the show clearly care nothing for their consumers and hopefully will reap what they sow. My latest example: I placed an order on 9/13/16. Six days later I noticed it hadn't been shipped yet so I contacted the seller who said he/she would send the tracking number later that day. I never heard back from them. On 9/27/16 I opened a case requesting a refund for an item not received and left the appropriate, negative feedback.

I recently bought what I thought would be 2 Algae scrubber covers (saltwater aquarium product) for 12.99 from someone on eBay, and what I received was just one and I was shocked to find out it was so badly made it wasn't worth one dollar. So I tried to contact the seller and there now seems to be no way to do that directly (no phone or email address on eBay policy) so I tried to contact eBay. I sent a message asking them to call me on their so called help/contact/ resolution page. I know they have my correct phone number because they called me in the past but all I got was a no reply email (I cannot use this email to reply to them) stating that they tried to call me.

The initial purchases are without any difficulties, however I have encountered some problems afterward relative to Q&A. If and when I have spoken with a rep., my concerns were answered in a professional manner. And ensuring if there further questions/concerns. My purchases were auto related and one has to have a layman knowledge of the product in which he/she are interested in purchasing. The site allows one to research to ensure the correct part(s) for the appropriate vehicle. Have knowledge of the product in which you are interested in. Do check other sites. Check the difference between OEM and spin-offs.

Love buying items that I can't find in stores and eBay is the right place for that. They are great at helping you get the seller's attention when they don't ship the item out in a timely fashion. Paypal makes everything easier. eBay is the best online shopping spot for great deals.

Very easy. I was looking for 2 iPhones found them immediately and in my price range.

There is absolutely no comprehension from this company as to what customer service actually is. The most nightmare experience any shopper can have now is to use eBay and for online purchases. The likelihood now in the majority of cases is that the goods you pay for rarely materialize, and even if and when they do, they are rarely are they as described on the website. Electrical items in particular are a major fraud problem. Often if these are new they are imported copies that have never passed any European safety standards, and if you are considering buying second hand or vintage electrical items, these are generally goods which have previously been disposed of and/or salvaged from a skip or reclamation unit.

In regards to item nr 302083134860 on Ebay - USSR DIVER WATCH SCUBA SOVIET ZLATOUST STEEL GENIUNE MILITARY RARITY EXCELLENT (302083134860). I bid on the item and told the seller that I will make payment on the 11 October 2016. The seller then made a case that I want to cancel the transaction which is not the case and neither did I communicate any suggestion that I want to cancel transaction. Ebay then posted me on 2016/09/29 a email - "We want to let you know that frommyrusheart cancelled your order and mentioned the reason as The buyer asked to cancel the order, or there's an issue with the buyer's address. Keep in mind that an unpaid item can be recorded on your account and result in future restrictions to your account. You don't need to do anything else."

BEWARE! BEWARE! BEWARE! eBay is TERRIBLE for sellers. You have NO protection; they can stiff you for $1000s of dollars. I sold a $1000 exhaust and paid $75 to ship it. The buyer did not read the listing, his motorcycle is a different year, he found a way to get eBay to force a return and force me to pay for another $75 for return shipping. eBay policies side with the buyer to screw the seller. eBay did not reach out to me for any information and made the “permanent” decision in the buyer’s favor. I even called eBay proactively before contacting the buyer and they said it would go in my favor.

Avoid this seller savoryconsulting100. I won a laptop from this person. I was suppose to receive laptop by the following Friday. I received notification that item was shipped. After several days of no tracking I contacted and never received any response. After several more days I went through eBay's refund process. After several more days nothing from eBay or savoryconsulting100. I then left negative feedback and less than an hour later I received notification from eBay stating they favored for the seller. I have been following savoryconsulting100 and I am not sure how they do it but every time I see a negative review it somehow gets removed. This is my first time having a problem on eBay. I still think eBay is a great place to get things as long as you don't run into garbage like savoryconsulting100.

I've been with eBay more than 10 years now. eBay used to deliver high quality service, and care about their customers, but lately it's very poor. I brought an item from the seller, and my package is lost or stolen. I contacted the seller, and told me to check with my neighbor, friend or check with local mail office like it's not their responsibility anymore after the item is sent out. If I have to go through so much hassle to deal with this why would I even want to order at the first place.

I am very unhappy with my purchase of a trumpet from elderarrows through eBay. I needed to buy a trumpet for my son who wanted to join the band. I needed it before Sept 15, Thursday, for his 2nd band class. I’ve made bids to buy other trumpets but didn’t win and I was watching other trumpets for sale including the one for sale by elderarrows. The item for sale is a used trumpet and its case. There is no mouthpiece included. The item was advertised as used and is supposed to be "An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used."

I just want to tell everyone what a "TERRIBLE" experience I had in attempting to purchase a $14.95 item on eBay today. I started at 8 am till 9:26 and still no satisfaction, transfer, transfer. I again later that day still no satisfaction. This time 35 minutes. Apparently eBay has decided to make it extremely difficult to buy something and not bidding on it. If this isn't resolved don't waste your time anymore. I'm one dissatisfied customer. (4) chrome Porsche center caps.

Ebay does not offer a 'customer service'! I returned an item because it was not as described. Being small and light I sent it back by first class mail. At first the seller denied receiving this return so I left a negative feedback. She then twice offered to refund but only on condition that I remove the negative feedback - this amounts to blackmail and surely not something eBay would condone - they do! They denied my refund because I did not have a tracking number (not possible with first class post) and removed negative feedback, encouraging seller to be dishonest again to another unsuspecting purchaser. She was then able to resell the item making double the profit, which means even more fees for eBay! Obviously the fees obtained by this seller is more important than their customers or in fact honesty. Do not expect any support from eBay, they do not care about customers only making money, even if it is dishonestly.

I bought a phone off eBay and paid with PayPal. The item arrived missing parts and not working. I asked to return it and eBay told me to ship it back. I sent it back. When the seller received it he lied. Claimed I sent a different phone eBay closes my case as did PayPal. So I lost my 100 dollars and the seller techpayless2013 got to keep the phone and the money. Now he can relist it. eBay, Paypal and techpayless2013 will all make money again. I think it is a scam.

DON'T BUY FROM EBAY. THEY ARE NOT HONEST. NEITHER IS PRICEPOUNDERS, LLC. I purchased apatite rock from Pricepounders LLC through eBay for $18.53. Instead of 3 lb they sent 2 1/2 pounds. I got a return label from them and sent the product back. Pricepounders LLC has not refunded me. They will not respond to my messages. Ebay says they have a money back guarantee. However, they sent me an email stating they have ruled not to reimburse me.

Hi, I have purchase "Micro Sd Card Memory TF Card 128Gb Class 10 With Sd Adapter" (Item ID: 222235979345) with spending 950 on ebay with adonesq8 seller. The given item is not working since beginning at all. As per ebay seller has to refund the balance but no information of seller and he is not contactable at all. Please be aware with such fake seller.

Ebay is all about the money. They send invoices to sellers that are out of the normal billing cycles. They give you an excuse "well it goes by the day you listed". I have never heard of advanced bill. The customer service rep wanted to argue that that's just the way Ebay bills. I will never sell another item on that site. Amazon here I come. Will shut down my Paypal account too!

Has to be the world in the world. You submit data, they say you already have an account and the system keeps looping around. Never ever buy or sell anything on eBay.

Dear Ashish ** and eBay team. I just asked a question to all of you. Ebay and the registered eBay shippers send fake items to the customers. Recently I was ordered one 64 gb Samsung EVO micro SD card to ebay. Item number is 272362492696 shown in ebay website. I ordered and pay money by my card. But unfortunately I received two 32 gb cards. I raised complaint and the ebay team refund my money. And also gifted two 32 gb fake memory cards. Recently I using these memory cards but they don't work.

Colton ** works for eBay. I got bullied by a buyer and I canceled an order and Colton did not take off the negative feedback. One of the other gals that works there said, "don't worry we will take it off." Then Colton refused to help with this matter. He should be fired for treating his sellers like this!

If you are looking for a place to sell items and get ripped off at the same time, eBay is your best option. I have been selling on eBay for close to ten years, off and on. I have a perfect feedback score (close to 1500) and 5 stars for items as described. BUT, as we all know, if a buyer decides to scam you, as a seller, there is no recourse through eBay. They will inevitably TAKE SAID BUYER'S SIDE EVERY TIME!!! I suppose I should actually be grateful that most buyers, thus far have been honest. Otherwise I would have really been up that creek long ago.

When selling an item on eBay, once the item is sold - the buyer has 48 hours to pay for the item. I have been selling on eBay for several years now and I'm frustrated with buyers who do not pay for items purchased. What's even more frustrating is eBay's policy. After 48 hours, I open up an unpaid item case but then the buyer has 4 days to pay for the item. It takes 6 days to close the case without having to pay penalties. After the 6th day, I can relist the item. eBay needs to shorten the time. 24 hours and open an unpaid item case and another 24 to pay -- 2 days total before sellers can close the case to relist it without penalties.

I have been a seller on eBay for years. If I start an item off at 99p and sell it, that's my fault. I am an honest eBayer. This month I have won several auctions and the seller refuses to send it, eBay said they will report seller but what to stop them opening another account if their first account is closed. It stinks. eBay look after those who make them the money. Buyer beware. Shop elsewhere.

eBay has really changed significantly over the years, all in an effort to not only make it profitable, but also to ensure it is a marketplace where buyers are not deceived by seller tactics. When I say sellers, I mean sellers from first time to mega. Particularly with regard to used item purchases. I can say 97% did not have damage properly disclosed or photographed in the listing. By this I mean any damage to an item that has an effect on its value, its aesthetics, it's usability, or its remaining life. eBay sellers excel at photographing an item from an angle that doesn't show damage. eBay sellers excel at posting one photo of an item and claiming it is in mint condition, yet when you receive the item, you find out why another side is not shown. This is not only deceitful, it is fraud. It is rampant on eBay. Counterfeits of anything are plenty on eBay. If they policed their ads, they could find them easily.

Total joke. Sold a computer, checked the feedback of the buyer (take a look at the Feedback: **), he leaves negative every time. So called the third world eBay helpline, understood through the terrible broken third language English that I could cancel the transaction & avoid dealing with this trouble maker. So gave a full refund, with a polite note explaining that I was uncomfortable with his feedback, blocked him as a bidder & offered the item to the previous bidder. 5 minutes later NEGATIVE, SCAVING, FURIOUS FEEDBACK, called eBay, to get it reviewed and removed as promised - oh no, but if that was his experience he has every right to leave this Feedback and we are not going to remove it. eBay you are the worthless scum of the earth - but you own the market you set of **.

I am absolutely dissatisfied with selling on eBay. First of all, you can sell only almost for nothing the lowest imaginable cost and when you get eBay fees and PayPal fees deducted you get nothing at all! Open your eyes! eBay support team is no use at all. They don't even try to investigate the matter and continue sending to you the same template answers word by word giving even wrong information about the date of the listing that caused problem and have no idea what was wrong with it that it was removed and my account banned forever. The only answer you get in each email is that this is permanent decision. So I did investigation myself. I listed my item as usual with photos and full description and got the confirmation email with a gallery photo in it. The next morning I found 2 emails saying that I don't have photos in my listing and 2-d saying that I am indefinitely restricted in selling in this category. Can you imagine my shock?

I bought an Infini Empreinte Speedy 30 at the Louis Vuitton store. Last year I sold this purse to a buyer on Tradesy. My buyer sold this bag on the resale market that led to Smiley7938 getting this bag. She impersonated me by showing a receipt with my name on it and falsely saying she is the original owner of the bag. The seller is committing fraud by pretending to be me on her listing on eBay. In addition, she lied to her buyers to avoid them knowing the bag has been owned by other people before them.

FedEx lost a package I sent through eBay shipping and eBay and FedEx refuses to pay for a lost package. Since eBay and PayPal are separate companies how can eBay freeze my PayPal account??? eBay admits it is more concerned about keeping buyers rather than sellers and terminated me for not selling enough and I have a letter from eBay to prove it. Without sellers there is nothing to buy!!! eBay is a big rip off of sellers' money, due to the loss of the sale/money and the parts you lose. Someone should file a class action law suit against them. I would be happy to join them since there are so many, just here on this site alone.

If you have ever thought of selling on eBay you better be ready to get taken by customers and eBay themselves. Let say you sell an item on eBay that is a $ 1,000.00 eBay takes about 12% of the total amount of the sale including any freight charges which in my business is a little more than I will profit on the transaction will ALL the risk of the buyer not cancelling their credit card charges which happens more than you think and PayPal loves it because they get to hold on to your money as long as the case is open. I have been selling on eBay for about 12 years and am getting very sick of them not caring one bit about the sellers.

First time purchase from eBay (because the item was sold out on Amazon). Although being a bit skeptical I looked at the reviews from the seller and thought to myself "Ok looks legit. I'll give it a go." Besides paying for the item I had to pay another fee for the global shipping company. Almost two months later I haven't received my item. Filed a complaint, opened a case, called countless occasions, contacted shipping courier, contacted seller, but all I got was some shipping info saying that my package was sent to an address in New Jersey. I opened a new case in PayPal and it's the same issues. They all playing a part in one big scam. I feel really cheated and angry. I wish I had prior knowledge about their scams before my purchase. I will NEVER buy from eBay and also I would warn everyone I know not to buy from them. Stick to Amazon. Been shopping there for years and I have never had a problem.

I recently purchased an item on Ebay my past purchases have gone well. On my last purchase the seller managed to string me along in excess of 6 weeks well exceeding the time frame for leaving feedback to his account. The seller does not respond to me now. Time frames have been exceeded. Ebay is not flexible in allowing feedback to this persons account as there is a 30 day window. Not knowing this I accepted a delivery time of 4-6 weeks and am not able to leave feedback in the hope to prevent this person from scamming someone else.

I purchased an item that was sent USPS 2nd day Express. The item not delivered in time. This qualifies for a refund of all postage. The seller refused to refund this postage so I processed a claim to return the item. Ebay found in the seller's favor so I processed an appeal. After several calls to eBay's Help no. they told me to send the item back and I did. Now eBay refunds me for the item plus postage but I have to pay for shipping to send it back. Talk about rewarding a seller who won't cooperate. He gets to keep $386.98 and $49.25 postage that he got back for USPS, plus he gets the item back, and the feedback that I gave seller gets removed by eBay.

After having several outrageous bids from 8,100.to 8,700.00, we received a notice that they were withdrawing our sale because of intellectual infringement rights. Our written sale was no different from anyone else's.

Just had a very unsavory experience with eBay after listing and selling a high ticket item a couple of months ago. I listed a compressor in May which sold for $3500 to a buyer in California. I hired a freight company for $755, crated the unit and shipped it out a few days later. The freight company completely botched the shipment, uncrating the unit and "losing" some of the merchandise before it arrived in CA. The buyer obviously rejected the shipment due to its condition and I received an email that it was rejected and would be sent back to me. Things got progressively worse with that whole ordeal and I barely got back half of the sell price from the company's insurance, but that's a different story. Meanwhile, the buyer asked for a refund, understandably. However, I never received any explanation or photos or anything from the buyer, the freight company or eBay; all I knew at this point was that the shipment was rejected.

You may think just because you have been with eBay for many years, it is a sure way to avoid suspension. Nope, you are wrong people. Many people assume sellers who have been suspended are a result of shady activity. I don't think so people, you make assumptions, but you haven't been on the other side of the fence. You will see once you wake up, log into your account and realize you have been suspended.

I recently listed two items on one single sale and it sold. That same day, packed it up myself and took it to the post office to go out for early arrival. Buyer received product but then claimed item was broken. However, he claimed that the part that was broken was stuck in the bottle. Puzzled, I wondered how that could be as I packed them separately. He claimed it was not broken in shipment and that I sold the item broken. Then he offered to buy one but not the other. All conversations were on website so eBay resolution could read. I thought since it was clear that they were packed separately they would clearly see that the buyer broke it or at least lied about it.

I purchase an item on eBay. Didn't receive what was listed. Going back and forth with the seller throughout vulgar emails they sent me. Got a refund. I posted negative feedback. The seller defamed my character with a reply that had nothing to do with the actual purchase. She was angry because she got busted scamming people and I wasn't tolerating it. I asked eBay to remove the defamatory remark, but they wouldn't. I closed my account after 8 years. I can think of many other places that don't allow their Sellers to disrespect their customers while shopping. They don't deserve my hard earned cash. Case closed.

My computer got hack and an item was placed. When I called ebay and told them to retract the item. They told me to go through the process and send the email seller to cancel it. Now, given that as soon as I saw this transaction placed, I called eBay right away but they said they have any process to handle the retract. At about this time, my amazon also got hack and I called amazon and they handled very professionally.

I sold a watch on eBay. The buyer made a false claim then change the claim. eBay put a hold on my funds. Once the case was closed in my favor they was suppose inform PayPal so they could release my funds. They did not handle the business properly. It took me two weeks to even get the correction going. One person says one thing the other company said something different. At the end of the day I was out of my product and no money. Contact person RYAN ** eBay-- Jeff #**. PayPal mess everything up.

I've been using eBay for several years for both buying and selling and I have to tell you, if you're a buyer, you totally benefit but if you're a seller, you do not. The problem with eBay is first - you have too many buyers that are fakes. Lot of times they claim that you sold them a defective item which I tested and packaged good before shipping it out. I try to bargain with them such as by keeping the item and I refund the buyer half but with no success. On top of that they want you to pay for the shipping when they return it to you. This happened to me several times.

eBay always make the buyer's win even when they steal from the seller. I have the tracking number from the item that I shipped with the sign of the person that received and even with this evidence he assured eBay he never received the item and they make me refund them. Beware. There are some bad people that knows this easy way to rob and are buying in eBay. Buyer username: ** (Beware).

On August 20, 2016 I sold a Princess Of Ireland Barbie Doll to a buyer for $19.35 including shipping. On August 22, 2016 I sent it out via USPS First class. Mail to the address the buyer specified. Then three days later on August 25, 2016 according to the tracking information from USPS.com the buyer refused the delivery in Portland, Oregon at 7:23 am. And the package was being returned to me. After informing the buyer of this they told me that they received packages from this address all the time without problem. Well, clearly there is now. I told them I was at a loss for what to do because this has never happened to me before. After told the package was being returned they said that they spoke with the people the package was sent to and they told them maybe the carrier delivered to the wrong area. Could I please verify the information with the post office. Which I spent most of Friday afternoon doing.

Ebay decided to charge me fees that should've never been put on my account. I disputed these fees two weeks ago and was told I wouldn't be charged. Then yesterday I seen they charged my bank account. I called and disputed these fees again and they said they would "gladly" refund my money. Called back again today and now they are saying they won't refund my money! Account closed and I will NEVER buy or sell on eBay. So disappointed. And now I am out hundreds of dollars!!!

Did not receive item paid for. Filed a complaint. Seller kept sending proof of delivery (apparently) to resolution investigation. After research I found item was delivered to address in New Jersey. I live in Missouri. Seller did not check to see if they were sending to verified address. eBay resolution closed case because of the proof of delivery to unverified address. I feel cheated. Lastly... I gave unsatisfactory review to the seller. Crowning blow. eBay sends email to me saying they will not post negative feedback because they closed the dispute case in favor of the seller. So if powers that be can step in and take away feedback, how does anyone trust what buyers are saying about a seller? Been a buyer on eBay for over 10 years. I will be closing my account and dealing with stores directly. Item was only $25. I can get by and forget this sum of money. Don't want someone else to get cheated out of a bigger sum of money.

Let me tell you my story. I bought some items from a buyer on Ebay. The item was shipped to a hotel address in Georgia, because I was staying at that hotel at the time. The shipper at Georgia, however, refused to take the package to the hotel (maybe (s)he thought hotels did not take packages or (s)he was intimidated by the hotel idea or something). Thus, the package was marked "undeliverable as addressed, and was being sent back to the seller." I emailed the seller saying that the shipper refused to take the package to my address and the package was being sent back to him, and thus, I requested a refund. The seller agreed. However, I had been waiting for 3 weeks but have not received a refund, even though the seller was based also in Georgia, and package was sent from Georgia as well.

Been an eBay member for over 13 years, although not a power seller or a business, I buy and sell for fun and hobbies. I will never use eBay again!!! They suspended my account out of the blue due to security violations! And to this day they never told me what security I had breached??? They requested documents of proof of address which I provided and I called customer service and got the Philippines! Go figure. Another big US company going down the peanut route of outsourcing cheap labor. You get what you pay for eBay... Got nowhere with C/S, just canned scripted answered. Told them to close my account... With all their over priced charges and fees anyway they have lost my business. Plenty of other places to shop... Now the name Fleabay is so much more appropriate.

Ordered Sandusky storage rack. Was not received and eBay closed the case and wouldn't replace or refund the item. Ordered Gucci Sunglasses. They've not been received and again eBay ignores my request or refunds. Worst customer service Experience. Both purchases money lost. Do not trust eBay guarantees. They are FRAUDS. They did not investigate the shelving. And I lost my money on that purchase. And now the Sunglasses. I'm going to try small claims to try and get my monies. Tired of being TAKEN by eBay fraud guarantee.

I wrote about my Samsung 32 having red and green laser lines and finally going white screen. I purchased the appropriate T-CON Board on EBAY for $45.00. It is a simple fix and I fixed my TV - took about 20 minutes. I watched a couple YOUTUBE videos about T-CON Board replacement. My TV works. I saved over $200.00 for a new TV. I am happy.

Buyer always wins. I have run into two situations now whereby the buyer of a product my company was selling claims the item arrived inoperable. This is highly unlikely since we tested the gear before we sold it, and we packaged the items extremely carefully. It seems to be a scam: the buyer claims the item arrived broken, knowing that eBay ALWAYS sides with the buyer (one buyer even wrote us an email telling us not to bother to contest his claim because he had done this many times and eBay always takes his side).

eBay has gone downhill in the last few years. Their rating is low for a reason. I have been selling on eBay for years. They allow purchasers to give you negative feedback. As a seller you can't leave negative feedback. So that means the buyer can lie and give you negative feedback for any reason. I suggest that you buy and sell on Amazon which has much better ratings and customer service is superior. When calling eBay you will be put on hold forever. Once they answer you get the runaround. If I could give them no stars I would.

I did not get my order on time. When I complained it was agreed to send again. I waited, but I never received. Meanwhile, Ebay sent a warning that would close the process. I was on vacation and I did not see the information and in three days they closed. Now I do not have my order and I can not complain to Ebay. No Product and no money. I was fooled by Ebay. The only answer I got is "we have rules".

I have made over 100 purchases on ebay over the last couple of years. The majority have been correct, easy transactions. I have enjoyed bidding on items I really wanted. But in the last month and half that has changed. I have not received the items (especially if my winning bid was low). I tried contacting the seller to get them to resend it and specifically said that I do not want a refund. They give a refund. Ebay said that they can only send another request for them to send the item but they can not make the seller send the item.

We was very unsatisfied with "new" HD camcorder we order few days ago for the low quality filmed plus the package was not original from factory. Our review for the seller was erased by eBay. We are not able to return the product and received money back. We canceled eBay account.

Let me say it straight... eBay sucks! Avoid at all cost! Used to have a profitable business on eBay as power seller, but they chosen to pick on us, that's fine! EBay continuously give sellers hard time with unfair rules, sellers cannot leave negative feedback even to scam artists, try to google 'PayPal chargeback scam'! Forget eBay, just sell traditionally, once they ran out of online sellers, they may reevaluate their way of doing business (or not). Who cares!

There is NOTHING good about eBay anymore. I find it very interesting that they rate their sellers with a star rating and their own star rating according to online reviews is a ONE to 1.5! If you run auctions 2 out of 5 sellers will not pay so you have to play around to get your seller fees back and relist the item, total PAIN. eBay wants sellers to offer FREE SHIPPING, well nothing is free so that comes out of profit. Their fees are SO HIGH because they barely have sellers anymore so the few stupid ones left are paying THEIR SALARIES. Feedback is rigged, the seller will ALWAYS LOSE.

Ebay policy is suck. All I can say that eBay is suck. eBay helped buyer scam people who is doing business in eBay. eBay is not a good place for business. Don't waste your time dealing with eBay customer service. Nothing will help. Again...eBay is not a good place for seller.

I bought a Zhu Zhu hamster ball from Sapphire Toys eBay shop - they are based in Canvey Island, Essex. After 8 days I emailed them to ask where my item was. They said that they sent it but it was in the Royal Mail system "for some reason". They told me to go to my local sorting office which I did but not surprisingly, it wasn't there. They would not provide me with a tracking number and will not refund my money or resend the item. EBay will not help me because I checked out via PayPal with my debit card! What difference should that make???!! I am disgusted with eBay as the site is full of con artists like Sapphire Toys!

I sold my own sewing machine because I wanted a newer. The machine worked flawless and was in mint condition. The buyer used it for 5 days, and requested a return. Stating the machine was defected. I issued a return label as ebay.com assured me that the matter will be investigated. The machine returned broken, to the point of good for the dumpster. Ebay.com forced me to refund her money or, lower my review. It was dishonest buyer, who deliberately broke the machine. Seller's protection? Where? Ebay.com turned into a criminal protecting business.

Bought 3 river raft on Ebay. Opened at river and inflated them. Went to river and was going to float on them down the river. We then noticed one was ripped and we had to replace it. Filed claim with seller to either refund or replace. They refused. Ebay agreed with them. A very disappointing experience with a new purchase. Ebay claims since I failed to see the rip when I blew it up that it is not covered. What a joke.

I had been an ebay customer since they began... I had well over 1000 transactions, all positive. I accurately listed an item and said it was not returnable. It was a reg. auction and a person won as a few questions about the item which involved me taking more pics of the item. After receiving it and noting a blemish on the item which I had detailed in the listing and sent additional pics of, the customer asked to return the item. It was no return and I responded that was the case. He appealed to ebay and they sided with him taking money from my account... After getting no satisfaction I quit ebay...

My account has just been unfreeze on August 9. 2016. Nothing I have been done or sold anything. Why it is now been frozen again? How many times I have been submitted my personal data to ebay? It is damn ** ridiculous. I am not going to sell anything. Why I have to submit any purchase proof? What the ** time I need to spend to entertain ebay? The previous products had been sold few months ago. Ebay did charge me what you like to charged and I did pay no outstanding. What the ** hell. You are asking me to provide the previous sold products proof which must be contained my name on it? Are you kidding me? Will ** of Samsung stated your name on the invoice? Will they? Are you real HK people? Where will the place will state your name on the invoice? Don't you think you guys are ** ridiculous?

I've been a eBay seller since 2007. I have done very well for eBay and myself. I was a power seller until last year 2015. My mother passed away a month later. I thought I was capable of handling my eBay account. Anyway I made 4 mistakes. 2 of them was listing when I didn't have the item so I ended the listings. In addition I tried to understand eBay's policy on line. I didn't call them. This should have been simple which it was (I hate calling eBay because I cannot understand the people that answer their phones so I took it upon myself to try and correct it and should have called). According to their help section I thought I was doing the right thing. Well now I am below standard. I'm only allowed to sell $1200 a month or twenty items. I called very upset and they had no problem telling me goodbye...Nice. I worked so hard to be treated this way.

The so called "eBay's Buyer Protection Program" is bad engineered and it's opening the doors to scammers like this unscrupulous buyer who broke the item upon unpacking it, and blamed the USPS and me. All my pictures, my correspondence with the buyer, my years as a reliable ebay seller and my extensive positive feedback were irrelevant, and ebay decided nevertheless decided in favor of the buyer! Now, I'm liable for a $403.80 USD refund plus the price to return the item!!!

I sold my Coach Luggage on eBay. The buyer decided that it was not what she wanted. eBay took money from my acct without me ever receiving my product back to pay the buyer. Although it took them about 2 weeks to give me my money from her at the beginning!!! Then, they said that my address was not valid to return my item but, she verified it with me at the beginning of the conversation. She was VERY rude! So, not only did the buyer get her money back she is going to receive my luggage back. $350 luggage. Win/win for the buyer. When I spoke with Appeals they said that is considered a Loss of Business. Really??? Beware! I WILL NEVER USE THESE ** AGAIN! They don't protect the seller AT ALL for me! I am so angry!

When I created my eBay account, my address was completed in its entirety with suite number and street name, etc. However, when I purchased a pair of Comedy/Tragedy Face Masks from eBay my address was not completed properly on the shipping label. Needless to say, I did not receive the item. I have bought items from Amazon, India and China and never had a problem with my address. This is the reply I received from eBay Customer Support, "eBay Customer Support has reviewed the case and made a final decision. We've considered the case carefully and decided not to issue you a refund. We're sorry this didn't work out." RIP OFF!

I noticed that there are currently Charles Manson and other criminals autographs for sale on ebay. Checking previous sales, many were sold. Seeing this I listed a similar item which was taken down within 12 hours by ebay as a violation of their supposedly "high moral code." When I contacted them and told them that there was a bunch of similar items on ebay for sale, they told me they would get right on it. Needless to say, the items are still there and ebay is chock full of nimrods hired to spew platitudes to the minions. I put less and less items on this thoroughly dishonest website!

I sold a DVD on EBAY! I stated right in the description that it was a REG DVD, NOT a BLU-RAY edition! The buyer filed a complaint saying it was not blu-ray. To my surprise EBAY went against me, and said the buyer was to send it back at my expense. I paid the postage to begin with. So now I'm out 2 postages and the $5 for the DVD! RIGHT? WRONG!! The buyer sends back the DVD DAMAGED beyond use or resale!! Now I'm OUT the DVD the 2 postages and the ability to resell the DVD again, as it is ruined!! I go to E-Bay and what do they say? There is NOTHING we can do about this problem - TOO BAD!! E-BAY needs to be SHUT DOWN and NOT allowed to do business until they KNOW HOW to do business!!

So Here is my story. I am from Israel and has been Ebay customer for many years - recently I have bought 8 6.5 inc Hoverboard wheels and The way that this item was shipped was using the "Global Shipping Program " in which you pay taxes at the selling point and Ebay will take care that you will receive your item with no special customs issues. In my case unfortunately according to Aramex customs agent "Hoverboard wheels are not allowed to be imported to Israel." So after the Aramex (shipping company) in Israel informed me that These wheels are not allowed to be imported I have contacted Ebay and opened a case.

eBay charged me an invoice for a product that never sold! And when I made a complaint they never returned my funds. Now my bank account is overdrawn and guess who is footing the bill!!! eBay is for suckers. Not to mention those scammers out there who run amuck on eBay. Trust me, it is safer to sell things on the streets in a dark alley than to use eBay, smh.

I was selling used clothing on eBay. I had a 5 star review and was consistently making purchasers happy. eBay felt there was a threat to my account and logged me out. After numerous calls and hours on the phone, I was not able to log back in due to a change in email address. After regretfully giving up... I continuously received purchase notifications and emails from buyers and could do nothing. I called eBay one more time for feeling guilty about accepting money through PayPal but not being able to see the shipment address or product and they said it's up to me to figure it out. Very rude customer service, terrible business practices and ZERO care for buyers. I will never use this business again.

Never ever buy anything from eBay. They will never give any refund even though they received the items. It's a pain in **. I have been trying to get refund since 2 months. Yes 2 months! Resolution centre doesn't do anything. Every time you call or email they say contact to Paypal or to seller directly. Even Paypal doesn't do anything. I have closed the account with eBay. Please if you are reading this don't purchase any thing from eBay. They are big scammer. They all are same. Those seller is part of eBay. Nothing is separate. They all work together and will take your money. Be careful everyone!

I purchased a cellphone from an energy electronics seller who listed the phone as new other. It states will work as a brand new phone. It doesn't!! I tried to work with the seller. He was going to refund only $75 plus he had a 20% restocking fee for a phone he knew wasn't going to work. eBay backed him. I find this to be appalling when I go back and dig into his reviews how many people he has sold used items as new. In addition eBay would not allow me to leave feedback. REALLY? I wonder how many other buyers have not been allowed to leave feedback when they have been ripped off by this guy. Shame on you eBay!!!

I bought iPhone case as new and genuine. It arrived with scratches and the different color. I compared the photos of the original case and the case I received. It's seen that it's fake. As I understand, eBay has politics to protect the seller now. So I received no refund. My negative feedback was deleted too. If I knew I would not apply for refund, as the money is not big. I would better leave negative feedback to inform other buyers. Many of the items of this seller (bazko786), are described as "Item is New, Box may have shelf-ware!" You should understand it as "damaged, with scratches and fake".

I bought a phone with broken screen. Description said only it has broken screen and button, not working/for part. The phone is probably stolen and water damaged, I can't use any of part it. Money back guarantee is a **, they just closed my case so it was my last purchase on eBay!

On July 31/16 it was SUNDAY, I order some item from different seller on eBay. I paid by PayPal, and by mistake I repeated one item 2 times from a seller named "price pounder". On the same day (Sunday 7/31) I realized my honest mistake. I sent an email to cancel one of the item through eBay. They answer me after about 15 minutes on Sunday 7/31 saying "it too late to cancel". I repeated the request the same day, they answer me "price pounder is out of the office". Anyway, I waited until I received the item (Watson meat grinder $28.45+$1.71 tax) then I request to return the item. They said they will deduct $5.xx for restocking and I pay for reshipping and PayPal will charge $8.xx as fee. Now, how much left out of $30.16? For very simple and honest mistake. I think it is a game played in such situation by the seller, eBay and PayPal to retain most of the money, which I never see similar behavior for online order for past 25 year!!!

When I contacted ebay customer service about my DownUnder solar cover, only 2 months old, they told me the product was over 30 days old and they couldn't do anything. Couldn't even contact the seller for me to see if they could help me. I emailed the company thru ebay and they never got back to me. That is the only round about way to do it. I won't be using ebay again, it is Amazon all the way. NEVER had a problem with Amazon. Beware of ebay.

I tried to sell a CPAP machine. I know they say no sale of medical devices but when I saw they were letting everyone else sell theirs I figured I would try. 2 days later they pulled it. I called and they kept saying against eBay rules. I asked why they kept all others on and just jerked mine well. "If you report them we will take a look at them." So I have to do a big company's dirty work and report them. I told them I felt discriminated against. "Sorry you feel that way but we have a lot to look at." So they kept letting others sell them and so I looked at the others worded mine like theirs. Tried it again - no luck. 2 hrs later taken off again. Called again. Was told the same - report them. So I am aggravated because still could not sell so created new acct. Still took it down. Got message "Your selling privileges have been suspended for 3 days." No biggie so I called and argued about others being allowed to sell them. Got nowhere.

I opened my seller's account in 1999. EBay was wonderful then. A place to find treasures and make connections with honest people. No more. I am closing my account today after a bad experience. I don't sell much anymore on the site because it has become a fishing site for crooks and scammers, peppered here and there with some great sellers and buyers.

I have been selling on eBay for years and am now looking into a new place to advertise. First, they've gotten real fussy about pics put up for your products and what category you can place your item in. I know what I'm selling!! I don't need eBay's help all of a sudden that is incorrect. I feel the prices to sell keep going up with all these extra fees included. I was in the hospital for 2 wks with kidney failure. I went from an above standard seller to having my account restricted. I even emailed my customers from my hospital bed explaining my situation and they were fine with it.

Sold Pannier racks on eBay. Buyer selected a UPS shipping method. I only offer USPS. Convenience for UPS is not available to my location. Boxed up and shipped to buyers’ non-PayPal certified address. Post office called and said there was no such address. I picked up the parcel at the post office and returned home to cancel the sale through eBay! I contacted the seller and he said bad curse words. I was out two 20 mile round trips, once to mail the package, then a second return to pick it back up. I received negative feedback. When I reached eBay customer service "Pakistan/India", the non-English speaking representative said there was nothing I could do about the negative feedback.

The same thing happened to me. I had a buyer switched out parts and then returned my item. e-Bay said that is the cost of doing business. They refunded the buyer and billed me for the cost. I called three times and wrote an appeal letter to their headquarter. I also filed a police report. It was a waste of time. I did not get my money back. It seem like to me e-Bay purposely cover up these kind the frauds because it is more cost effective for them.

As a buyer and a seller I find eBay to be one of the most pathetic company. I was ripped off by a seller who sold out-of-date merchandise and after complaining to eBay the seller is still selling out-of-date product. When I left negative feedback eBay removed it and I had to pay for postage to return item that should not have been sold in the first place. As a seller in the last few weeks I have found to my horror how the buyers can lie about receiving a product that is not faulty and get me as a seller to pay for getting the item back - thus making me lose money in postage both ways. I have now decided to close my eBay account after 12 years - I will not encourage criminal behavior and frankly eBay is more like e**.

They show the ability to leave a seller a negative review. But if you go thru their resolution center (because the seller won't work with you) then you can't leave a negative to warn other buyers. If you bypass their resolution center (and get a refund thru your credit card company) PayPal will shut down your account and your negative review will be deleted. So you can't leave a bad seller a negative review which makes sellers seem good when they are a nightmare to work with! I hate having to buy anything thru eBay. Most of my business has moved to Amazon.

I ordered combo t-shirts from eBay using guest log in. My money got cut and I didn't received any confirmation message from eBay. Forgot to say this is my first time on eBay. I thought I'll receive it as my money got cut. 2 weeks passed and I didn't receive the product nor a call from eBay. After long waiting I contacted the customer care and they said the order itself is not placed and they will return the money. I bought this to gift my friend on her birthday. Now a week passed and eBay says that they are gonna return the money... I'll never recommend eBay to anyone. This will be my first and last usage of eBay.

I sent the buyer pants + all tags - new not used. Buyer said that the pants are used because they were ironed iron (he says that if someone uses iron trousers are used). THIS is absurd. He founded the dispute. I lost the dispute (not right), but now I have no money of more than 200 USD, and I have no pants!! I've been robbed! eBay has given the buyer my money and my new pants. I was robbed by eBay!!! Help me!!

I have been selling on Ebay for a long time and I have a feedback rating of 100% with 868 feedbacks left, which should be at least 1000, but some do leave a feedback. "Hi, I purchased the power board for the Emerson and I installed it and it did not work. I noticed it says no returns, is there something we can do? Thanks in advance. Jeff" All circuit boards are tested before they are listed. The boards are tested by me personally. This power supply board was pulled from a television with a busted screen. The reason I put no returns is because I can't provide a working board for someone to just try to aid in the troubleshooting process. This case has been decided in the buyer's favor. I deleted every item that I still had for sale on Ebay. I have not received the so called defective power supply board back and now Ebay sent me a notice.

Ordered truck light from Cute Little Parts on eBay and paid about 31$. Part received was for wrong side of car. Notified eBay, sent a letter to return to seller. Returned at cost of $34. Heard nothing so contacted eBay by email. Called eBay and got email to an unknown eBay customer name. Said seller never received return and eBay's 30 day return policy expired, said they couldn't send me anything by email including sellers email, address or phone number. Said had to call PayPal. Said not affiliated w/ PayPal. Called PayPal, computer disconnected, said it couldn't hear me. Called back- connected me back to eBay. Called back and PayPal was busy so would call back in 28 mins - never did. Will call PayPal every day for next 3 months so that I'm only out my #$34 return shipping.

It is clear that eBay and Paypal are protecting and hiding criminal and scamming activity on their site. I tried selling an item and the despite listing that the item was shipped overseas only through the eBay shipping center a buyer tried to have me ship the item through USPS. When I wouldn't do this they triggered a complaint through Paypal. I immediately approved their fees to be returned but still suffered through bad feedback by the scammer. In addition, eBay charged transaction fees for the sale which had already been terminated. To get my money back required them keeping it for 10 days interest free. When I asked for the feedback to be removed they declined and did not offer me an opportunity to explain. EBay should be broken up and investigated. It's another silicon valley company that has too much powerful influence in DC and in return has provided a boon to criminal activity and scams.

Philips importer in Finland first told over phone that they will handle this when they were told that the product was bought from eBay, not Amazon which they do not cover. After over a month's "process", they answered bluntly that they DO NOT cover (after all) the warranty issues and that I have to directly be involved with eBay regarding warranty. After some correspondence with eBay, they told that it is too late for their 30-day money back guarantee. The seller does not respond to any emails and keeps selling through eBay. What I learnt from this: There is no warranty on items bought through eBay. Thus if you want to support scam activity of eBay and lose money, keep buying until it hits you.

I purchased a wall mount landline phone from a seller Atsun Vista through eBay on 2.6.2016. The product received is defective. Same was reported to eBay guarantee. I was asked to contact the seller and I did so but the seller refused to accept my claim. When I reported the same to eBay a case was opened on 18.06.2016 @ eBay guarantee. I was asked to courier the product to the seller and courier charges will be paid to me along with the product amount. I did the same and mailed the copy of the courier receipt to ebay@ebay. in on 22.06.2016. I received a mail from eBay that my claim will be attended at the earliest. When I didn't hear from eBay even after 3 weeks I started contacting customer care over phone. Every time I was told they haven't received the copy of receipt which I mailed. Whenever I spoke to customer care I promptly mailed the receipt again and again.

It is clear that eBay and PayPal allow and encourage criminal activity on their website in the name of profits. They make it the responsibility of the consumer to prove their criminal activity before taking action and change their policies to make it difficult for the consumer to identify and eliminate the criminal activities. Purchased an item that was dropped shipped to Austin, TX and when I received the tracking number the only thing I could was the Austin address. I contacted the seller because the item was damaged. The seller said he would replace it but to give him 3-4 weeks.

Sold a Kate Spade purse recently and the bidding process went very smooth. Nobody reached out to me or asked any questions prior to purchasing the item. Sent the item to the purchaser and the day it was delivered, they sent me a very nasty e-mail: "Got the "kate spade" purse. This bag is a fake. There is no country of origin tag. I want my money back now!" Told buyer where the tag was inside of the purse, to which she acknowledged finding it. She proceeded to complain because the tag said the purse was made in China. Next argument was that the purse was fake because it was made in China. Then after I told her that I had 3 other Kate Spade bags that all said that, she proceeded to argue that the bag was not leather. She asked another seller on eBay what the leather should feel like, and used this third party's advice to tell me the bag was not real.

I recently sold an external Hard Drive over eBay (to a Donnie **, of Elizabethtown, KY). I was away from home for a couple of days when the item sold and thus the shipping of the item was delayed to 4 days (instead of the promised 3 days). I sent the item USPS, but then lost the receipt and tracking information. The buyer opened a case, and eBay informed me that I needed to provide the tracking information or a decision would be made in the buyer's favor by the 22nd. I thought "sure, no problem - he should receive the item in enough time and close the case." No such thing! The case closed on the 22nd, and eBay took money out of my PayPal account and refunded it to him. So, I was able to find the receipt, and called the USPS to verify that the item had been delivered 'to his front porch' on 7/21. Now, eBay refuses to re-open this case, despite this new information! I am out the money and the item!

No support or contact when a buyer asked to be refunded because they said that our listing was deceptive because it didn't have the original box. By the way the listing never once indicated it had the original box. After I questioned the buyer they came back and said the item was now damaged. The fact that eBay made this decision without contacting the seller and assessing the facts means I will no longer use this mode to sell items for my small business. eBay is only in favor of those sellers who have an eBay store and not supportive of other sellers. Extremely disappointed in their customer service!!!

I sold cell phone. Guy says it could not work on Verizon so I told him to send it back for refund but he wanted the refund before the phone came back. When I got the Phone the phone was not turning on at all. The phone is completely dead. A rep told me for eBay to help me I have to find out what the buyer did with the phone before returning it. So I should find out. I ask the buyer what happened to the phone because it was working when I sent it to him. He said the only thing he could think of was it was damaged by heat because he left it in the 90-degree Sun. Now when I told this to eBay they said it is not the buyer's fault. So the problem is whose fault is it? It got damage while the buyer has it.

I sold a watch on eBay for $80. The buyer said the item was damaged and wanted a return. The original listing did not accept returns and the watch was brand new with proper shipping and handling so I know the buyer is lying. The only way to settle this was proof. The funny thing is, eBay IGNORES proof. They will 100% side with the buyer in this situation and if the buyer ships back a broken item, the seller must deal with it. In this scenario, I as the seller must pay for shipping both ways ($20) and if the buyer send me back a broken watch (worth $80), I lose $100 and the time I spent on listing and shipping this watch. eBay is NOT a good company. I will NEVER sell on eBay again and will ONLY use Amazon, Target, Walmart or any other store/company. Do not use this unethical company. Calling their customer service will NOT help you.

This is another place no one should be doing business... You buy an item.. It never comes. Just try getting your $$$ back. I'm done with eBay and Paypal.

I have to laugh at the level of customer service that eBay gives to their members. They (in my opinion) only care about their "bottom line". They don't give a damn about customer service. If they did care about their customers, they would provide a way (other than a phone call that is NEVER answered. I waited over 75 minutes before I decided to call it quits on the call) that buyers could contact them. eBay needs some SERIOUS customer service improvements. I may retain my account, but I SERIOUSLY doubt I will ever purchase anything through eBay again. Amazon and other sites care about their members. eBay does not give a rat's butt about their members. If they did, they would provide members with a way to communicate with their customer service department OTHER than providing a phone number that is NEVER answered!

Had a cancellation on one of my items. Money returned to buyer. Transaction closed. Then eBay made a $350.00 unauthorized charge to my checking account. Was told last week, charged reversed. Called them this week and told nothing was done but would be. What are my chances of getting my money back? How does a company stay in business making fraudulent charges? This criminal operation should be shut down immediately. Rather than calling themselves eBay maybe Buyer Beware would be better.

When I went to sell 3 items for 500 each the first 15 accounts that bid on it (and some marked it as paid and did not pay, etc.) I got on phone with eBay and changed settings so only good customers supposedly would buy my item, and a couple hours later item sold so I called eBay and had rep on phone walk me through transaction but even though they told me I did everything correct eBay says my items are not covered even though when I was on the phone with a rep it was covered, and they refuse to listen to a recording of it unless I file a lawsuit. EVERY ACCOUNT WAS HACKED OUT OF 18. I WILL POST ALL INFO HERE IF YOU WANT! Stay away from eBay. At one time it was good but not now.

So I got a coupon code for $42 to use for eBay. They sent me a message. However in the message they neglected to inform me that I could only use the code once, and not several times for small amounts of money. I only bought something for $10, then I wasn't able to use the code any more. I called eBay and they were no help. The girl on the phone basically just said "Oh well, sorry about that - your bad." >:( They are so sneaky!

EBay doesn't prevent phishing at all. If you sell any electronics $100+ there is more correspondence from abusers than real buyers. I lost at least $100 on my laptop because the phishing issue was being resolved for 2 weeks and the price of laptop went down in that time period.

Now item is purchased I find Silver City Hobby sells defective items on eBay and then send so many email wanting to know how item was wired up, etc., etc. Then finally I receive an email "eBay Customer Support has reviewed the case and made a final decision. We've considered the case carefully and decided not to issue you a refund. We're sorry this didn't work out." In the past I bought 100's of items on eBay but I now find the last few items were either counterfeit or defective.

I purchased a dress which was a complete fake to the one pictured. I returned it via economy post as they request (I now realise why, as obviously they can claim it hasn't been received with no tracking). eBay have altered their policies so reviews cannot be left after 60 days. This whole drama has lasted longer than that and this policy only seems to benefit the buyer. The buyer is also selling under a different name now and frequently changing their email contact which appears to only be for their benefit also and as they are not being genuine, obviously there would be no need if they were. eBay seems to be enabling sellers to defraud customers and for that reason I won't be going near them ever again.

I bought an eBay gift card from Kroger to pay for a concert ticket I won. I paid on June 24, 2016. I disposed of the gift card after there was a 0 balance. Two weeks past and there was no response from the seller. I wrote messages to the seller, but they continued to be nonresponsive. I contact eBay. Ebay transferred me to PayPal to have funds reversed. Paypal sends funds back to Ebay card services. Ebay now says it's not possible to retrieve my gift card. I didn't receive my concert ticket and then they are keeping the $104.50 that I used on eBay gift card.

We sold two items on eBay, they very new old stock 1960's boots never worn. A lady purchased them, said they were beautiful. Then she somehow did a fraudulent chargeback on her Visa card. She has another eBay and Etsy site where our boots are for sale for $700. And Paypal want us to pay for the boots ** stole, turns out she and her husband are career criminals. He is currently in prison, armed robbery, armored car robbery. eBay has been made aware there are stolen items on their site, they do not care? I would say that verifies that they condone criminal activity. And Paypal is equally as corrupt.

EBAY sends me deals on selling items with a reduced selling fee rate often and I have used some of them. The latest one they sent me said a $1 selling fee. I sold an item and they charged me their usual 10% selling fee. I disputed it with my credit card company, which they arrogantly ignored, and sent me another bill. So I called them (India). The wait was 28 minutes for a callback. They denied that they sent the email. They did send it because it links directly to my account to pay them or else. They claim it was a spoofed email and told me to send it to spoof@ebay.com.

Back in May my old blender finally succumbed to planned obsolescence so I needed a new one. I'd once seen a Vitamix demo and really liked it, so I started my search there but settled on a Blendtec since it is more powerful, and I'm a guy. I found the model I wanted and a very good price on eBay for a new one. I ordered and paid. The next week I got an email telling me it was to arrive on June 13th. On June 14th I hadn't receive it so I contacted the seller who responded immediately that they would investigate and it could take up to 8 business days. After 10 days I tried again and reached out to eBay. This dragged on another two weeks until they closed my case saying it was delivered on June 8th and signed for.

I've been an eBay seller for 10 years and have always maintained 100% positive feedback and above standard performance. All the new 'changes' eBay has made has been making it harder and harder for sellers to manage their businesses. Recently I have had 3 bad experiences with shady buyers, who eBay has 'catered' to at my expense and loss. All the buyers have to say now is that the item was damaged and not only do I have to refund 100% including shipping but they also get to KEEP THE ITEM. This is ridiculous as eBay requires them to provide a photo of the damage, the photo I saw was so obviously fake and photo-shopped. But GOOD ENOUGH FOR eBay!

Worst firm to buy anything if you ask me. Never buy a simple 10 rs item from it and their eBay guarantee sucks. It took three months for me to get my claim approved and get my dd delivered to me. I am not gonna trade anything with ebay pathetic customer service.

My husband listed a gun part for sale, 3 hours before the auction ended. They pulled the listing. They called him and made up a story about why they pulled it and insinuated that whoever bought the part could go on a shooting spree. However, eBay has listed 5,606 items almost identical to what we had listed. After a long phone call to customer service and no answers from them - just more nonsense about looking into it - we now await a call back from yet another department. Lots of apologies, no answers, rude customer service reps and more importantly customer service reps who make accusations and obviously they know nothing about their policies or gun parts or safety.

A buyer from Switzerland purchase a brand new item from me on eBay. Weeks after the purchase the buyer file a "does not meet the description claim." They stated the item was not the model listed. Even though I sent them the invoice from the manufacturer they still ruled in the buyer's favor. I agreed to refund the buyer, but before the buyer returned the item eBay refunded the payment and shipping to them from my PayPal account without any approval from me. The final determination stated that a full refund would be provided after receipt of the item's return.

I bought an iphone through eBay that was supposed to work with any cell phone carrier, but I was lied to as my sim card did not work with it. I contacted eBay and the first thing they told to do was to contact the seller who was plain condescending in the messages saying things like, "Oh I guess my ad was misleading and it was a mistake our both our parts." EBay told me to call in earlier this week promising me a refund if I escalated the opened case, and was lied to again now being told to return the item in the same used condition to get the refund. When I explained that the seller kept sending rude messages they ignored it, and that was with 3 different representatives. I highly suggest no one buys electronics from eBay expecting to get the money back if there are mishaps with the purchase, because there are too many scamming sellers on there and their money guarantee involves too much to get a simple refund. Amazon is much better!

When it comes to eBay never trust them! They are the most paranoid morons out there. You would think after 3 years and buying over $40k of merchandise they'd trust a person who has no complaints. Every single time you start buying things from them, especially multiple items, they give you this BS message saying that your PayPal account isn't available and to contact PayPal.

BEWARE!!! New eBay security rules automatically link all family member with the same last name and same address is unlawful and discrimination. eBay restrict my son account for something and automatically restrict EVERY accounts for ALL family. When I call them, they told me this is new rules because you have same last name and address, and the only way to lifted restriction from my account to push my son to fix his, and they don't care how good and long you maintain yours. I have 4 family member and I don't know who have accounts and what they doing on eBay. I'm assuming if eBay let them open accounts they know what they doing. EBAY SOFTWARE DESIGNER, PLEASE JUST THINK WHAT YOU DOING. THIS IS NOT SECURITY - THIS IS DISCRIMINATION.

If you deal with a bad seller and eBay will not help - they never do - you can submit a complaint about the particular seller here: **. Ebay's "buyer protection" is a scam and covers nothing. I learned this firsthand when a rather expensive item was returned by the post office (their mistake) to the seller, who then manipulated the tracking information by removing the part that indicated that the item had been returned to her. Ebay does not check; they take the seller's word even after you submit the actual document. Ebay customer service advised me to "ask her nicely" for a refund - on an item that had been returned to her; that I did not receive. She was not required to do so by eBay and so declined to refund the money.

Well we all have seen it. Me as a buyer can leave negative feedback but as a seller, NOT! Sellers like me spend money so they can sell on ebay to make a little profit. Basically older model cheap laptops for people who can't afford high price new ones, but most cases & few scams comes from feedback 0. Some with feedback up to 8 but still, they demand on return items. Then they won’t. They open case & won’t respond... WHY? When these noobs don’t know much about ebay & as soon as they come to ask the seller a question, ebay offers this questions:

I spent 3 hours today on a telephone trying to prove a point with eBay over a problem I had with a buyer. I spoke to 3 different level workers at the company from line hand to senior manager and still no joy in solving my problem. If it's not on the card they are working from then they cannot answer or try to bluff you into holding the line in a stalling procedure so you get fed up and hang up. My problem. I sold an item to a buyer in the U. S (I live and sell from the U. K). I shipped the item to a P.O. BOX address using Royal Mail. I then had a mail from the buyer saying the tracking number that was listed on the details at eBay was invalid. I sent a copy of the receipt as proof of posting to the buyer after he had opened a case with eBay for item not received. I also politely informed him that no Postal service provider will ship to any P.O. BOX address and give a signed for and tracked number which I thought strange.

Whenever you list something and the buyer wants to return the item, you will pay for Final Value Fees not to mention the return shipping fee. Also, if the item you are listing is defective and you list it as "PRE-OWN" and not "USED", regardless if you have photos and in the description you have the flaws of the item, Ebay will still charge you the Final Value Fee. The final value fee was $18.84 and the return shipping fee was $7.05. I have been a member with Ebay since 1999 and this taught me a very valuable lesson not to use Ebay ever again.

I purchased a bracelet for $365 on eBay from India that had a "30 day money back guarantee" with confidence because eBay has always stood behind my purchases. It was much smaller than expected or pictured and I decided to return it. However, the seller would not take it back, and on the third call to eBay was informed that they could not help me because it was on eBay India and not eBay USA. This was a huge surprise to me that eBay was not just eBay! So before you purchase from a foreign country, know that you MAY NOT BE PROTECTED. Hopefully, this story will have a better ending as it appears that PayPal is stepping in to ensure that I can return the item and get a refund.

They did not abide by their own return policy as stated in the company policy. New 6 Men's Boxers Plaid Shorts Underwear Lot, Cotton Briefs Pairs Pack Size S-4XL (**). QTY: 6 BOXERS. Bottoms Size: 4XL.

Mr. Devin Wenig, President and CEO, eBay Corp. June 9, 2016. eBay Inc. 2145 Hamilton Avenue San Jose, California 95125. Below is our letter to eBay Customer Support asking for appeal, attached is the answer from the eBay Customer Support Joy **. It looks like the appeal took 2 hours or less (from the time the message was received by Customer Support and the time they sent us the answer), which sounds like another automatic response.

Purchased Samsung Galaxy Tab 4 7.0 SM-T230NU Touch Screen Digitizer Replacement+Adhesive on eBay from the buyer 'apexdsycharge'. The buyer send the counterfeit and I realized it after installing it. I complained to eBay and the seller accepted that it is counterfeit. Asked for me to return it but as it was already installed, I could not take it out without damaging it. So eBay closed the case and did not give me an option leave the feedback. eBay supports these kinds of sellers. Worst experience ever.

I am in agreement with all the other negative reviews about eBay's new policies which are hurting sellers. I have bought and sold on eBay for more than 15 years. I have always been a highly-rated seller until recently. The only problems I have encountered over the years is with the few consumers who refuse to take any responsibility on their part of the transaction. With eBay policies now, it's even worse letting consumers run rampant over sellers. I have had more bad episodes in the first 6 months of this year, then I have had in all the other years I have dealt with eBay. It is both frustrating, and sad. I am now being blocked from posting any new listings, getting this message when I try: "Your limits can't be increased at this time because your seller performance is Below Standard." The reason I am all of a sudden below standard is the new policies.

Please beware from eBay... they sold their products on less price but they sell second hand and defective products... I purchase mobile phone from eBay and after some days when I go to Micromax service centre they tell me that "your mobile is 8 months old." My advice to all is don't purchase from eBay any product.

I am not only speaking from my own experience but for all my friends on the net and strangers contacting me about the eBay issue. I think this company needs to get buried for good. And for 5 reasons: 1) Their money back guarantee is a scam and can lure the one in a pickle to lose the opportunity if they get the wrong help from the supporters on eBay. I got lured to make the claim on another site. What they didn't tell me was that the claim is GLOBAL but the SUPPORT LOCAL. So I went and closed the claim on UK site and went to do the claim on the American site. But I have closed the claim. I tried to plea for help but once you do something wrong you will not get the "help" you desperately need to reopen the claim.

I order 3 bras - black, beige and white size 36 d. I pay with my debit card from popular bank. I have the statement already and I never receive the bras, eBay don't want to refund me and the the sellers either. The total value of the order is $32.80. eBay and the sellers said that I claim that I never receive the bras in order to have it for free. I'm a 54 year old retired woman with values that I never steal from no one. Please help me, the supposed tracking number is ** and the item number is **. The amount is not that much but they do the same thing with big purchases. They do that to a lot of people. They need to stop. They keeping saying that the people receive the merchandise in order to no to refund the money, please help me. I'm Jacqueline ** I'm a honest woman, ** and I never receive the merchandise. Order placed on Saturday, Jun 11, 2016.

I ordered two items from eBay.in. They charged my card successfully. Then they sent a notice that my purchase was rejected. When I called they refused to help me. They gave me the runaround. They repeated the same thing over and over. They showed no intelligence, no discrimination ability and were not interested in doing anything. If you place a charge on a card and it is successful, they should accept your purchase and mail that purchase to you. When I asked for a manager they refused to give me one. Also when finally one eBay service person did give me a number they gave me a wrong number so I wasn't able to call a manager. These people are either ill trained or work only for the money and do not care if they help people. Personally I will not try to buy from eBay.in again. eBay.au and eBay.usa are fine and very helpful. But India eBay.in needs an entire overhaul of their business. I will tell everyone not to buy from them.

They did not care about the people that shop with them. Very disappointed with them.

For this transaction I give no stars. Seller accepted the offer and I paid for the cello. After 3 weeks contacted the seller if he had chance to post it. No response. After a week emailed again. No response from the seller. Called eBay and was told that I am no longer covered by "money back guarantee". So you pay, wait 3 weeks and seller is not responding and eBay is backing out. Worthless to say that they got paid by the seller. Seller has the item and the money. Great business!

Me and my husband was blocked from selling on eBay for no reason. We didn't sell at the same time. First I started selling then I was blocked from their site without warning or a reason why. Then my husband started selling. He was doing good there then they did the same thing to him. I called them and talked to a lot of people over there. They couldn't find a reason either. This happen in 2012. Is it too late for me to sue them?

I wear size 4 shoes which is extremely hard to find but when I found on eBay so many size 4 shoes, I was so delighted. The prices were so reasonable, I was doubly pleased. When the shoes started arriving, I was so disappointed, they were clearly a full size bigger. Their size 4 is clearly a size 5. All the shoes were from China. The shoe prices ranged from $24 to $68. To ship them back, cost $22.50. They would not return shipping fee. If you have to get a tracking number, that is an added cost of $14 if shipped USPS.

I paid over the eBay website for a used cell phone over eBay and at the time of the order my shipping address was included. Item: Samsung Galaxy Note 4 32GB SM-N910T GSM Unlocked 4G LTE Android Smartphone (**). The eBay seller called: CellFee shipped the item with the wrong address on the package and was returned by USPS back to the shipper as: "Undelivered as Addressed". I submitted to eBay and the seller proof of the returned from the USPS website and I never got my money back and eBay denied my appeal. This is a clear robbery situation. The seller got the item back, and they didn't returned my money, so I paid for something I did not received. Seller and eBay are clearly conspiring to steal my money. I am going to start letting the internet community about the way I got my money stolen by eBay and this Seller.

Beware of eBay seller cell-plaza, they do not honour the warranties that they state in their item description. I bought a Nexus 5 phone from them, whose GPS unit stopped working after a few months. When I contacted the seller, they said that to replace it, I would have to pay for 40% of the cost of the phone in addition to paying for shipping. They had stated on their item description that they would provide a full 1 year warranty on the phone, which they have lied about. Just posting this so that other buyers will not fall into their trap.