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eBay Reviews

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About eBay

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eBay operates an online marketplace for buying and selling goods, facilitating both auction-style and fixed-price sales. Launched in 1995 the platform supports a wide range of categories, including electronics, fashion, collectibles and automotive parts.

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Pros
  • User-friendly interface
  • Wide range of products available
  • Strong seller feedback system
Cons
  • High fees for sellers
  • Inconsistent customer service
  • Frequent account restrictions

eBay Reviews

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    Page 19 Reviews 2480 - 2630

    Reviewed June 9, 2017

    The store has only had something I would buy once since I became aware of them. It was an ordinary purchase, no better or worse than any other online place to shop. It seemed very impersonal and extremely large. I felt overwhelmed with the selection to chose from and it is very hard to tell if you get good service. I did not feel reassured that the quality was there with their store. The price was the reason I shopped there.

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    Reliability

    Reviewed June 9, 2017

    My experience using eBay.com has been excellent overall except for one problem with a particular seller who did not fulfill expectations, but eBay remedied that situation satisfactorily soon enough. I like the depth and breadth of offerings, plus the rating system which gives a good indication of the reliability and trustworthiness of sellers based on past experience by others. However, I no longer use it nearly as much as in years past, partly because there are so many other more product specific sites to choose from now and partly because I just don't shop for as much stuff.

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    Price

    Reviewed June 9, 2017

    Was able to find the product I was looking for fairly easy and at the right price including shipping. Was able to email seller if there were any question or concerns about shipping or the product. I like that most of the sellers include either free shipping or how much the shipping will cost. You are also able to see the seller's previous feedback from other buyers and their experience with their products and or returns. However, I do not like the fact that sometimes you get seller that are not very communicative and also some sellers are not rated honestly or they alter the ad after you buy or bid. But overall a good experience.

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    PricePunctuality & Speed

    Reviewed June 9, 2017

    The prices on eBay were far better than in stores. I was always satisfied with products and the delivery time for the most part was sooner than expected. I could always get product for substantially less than buying them in store and sometimes I could get upgraded or more items for less than store costs. On the other hand, I did not like to have to bid on any items because I really did not have the time to keep checking on the entire process or did not like the idea of wanting something and losing the bid.

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    Customer ServicePrice

    Reviewed June 9, 2017

    eBay has a large selection and different options at lower prices than retail. Their sellers have been easy to work with and I continue to go back to sellers that I have had good experience with. There are some sellers that are new, make you hesitate to purchase until they have proven themselves. eBay also has good customer service and I enjoy their PayPal-backed insurance. My purchases have always been pleasant and I have bought and sold with no issues. On the other hand, I don't like being outbid at the last minute, it may not be what you want at the time you want it, and the selection varies at all times. I also always wonder if the items are as described. Lastly, I'm unsure of some sellers if they are newer or have some negative reviews. Overall, I've had a good experience with eBay.

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    Price

    Reviewed June 9, 2017

    The experience was great, but a bit confusing. Sometimes I dislike how they classify the categories. I think certain items can be found in more than one category and that they should be. Sometimes there simply too many of the same thing/kind that it is hard to choose and the prices were sure all over the place. I always try to find free shipping because I believe they are getting a profit to begin with. But I do like the variety of being able to find almost anything you care to search for. I also like that there are standards by eBay.com that need to be followed and that you can do comments, complaints, etc.

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    Customer ServiceStaff

    Reviewed June 8, 2017

    This would be a zero star review if it were possible. I sold my cell phone on eBay and lost my phone and was never paid. Ebay offered no help and provided quite a bit of incentive for people to use eBay as a forum to commit this type of crime. The first person I spoke with said that it was an obvious mistake and that she could transfer me to someone who could help, but the next person said something quite different. I was sent on goose chase after goose chase with each result not being good enough and something new was required again. Once I had done the things they asked they again changed their tune, and it still wasn't good enough.

    My history with eBay held no bearing, my due diligence meant nothing, and my efforts were in vain. So not only was I asked to pay for the phone which was clearly stolen, but I was asked to pay eBay fees on that phone as well. eBay is a platform for criminal activity and its buyer protection plan is incentive to steal. eBay needs to be investigated for greater crimes and/or for aiding and profiting from those crimes. I know these are strong words, but I assure you that I am not the only person that has had the same issue and I am certain that many have lost much more than hundreds.

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    Verified purchase
    Customer ServicePrice

    Reviewed June 8, 2017

    I was forced to give a return for a pair of brand new Cressi Scuba diving goggles which cost $70 because the buyer claimed an irregular seal allowed water into the goggles. I knew he was lying because I sent them in brand new condition and he mentioned that he was going on a trip for one weekend. My guess is he needed the goggles for just the one weekend and didn't need them anymore. eBay forced me to return even though I fought it, they reported me to PayPal who then stole the $70 from my account plus extra money for a return shipping label.

    Upon receiving the goggles days later, I tested them in a bathtub and found that they fit comfortably and tightly around my face and did not allow a single drop of water into my mask. I called eBay with the complaint that I had been scammed and they said "it's a he said she said" and that there was nothing they could do. They can't even reimburse the shipping label. Really? eBay pulled in almost 9 Billion dollars in 2016 but they can't pay for a $10 label? Any kind of seller protection is non-existent. Apparently you can buy a brand new video game and a scratched up used one, keep the brand new one and return the broken one to the seller who gave you the new one and boom, a brand new game for less money.

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    Customer ServicePrice

    Reviewed June 8, 2017

    I liked there are photos of the product, and that I can ask the seller a question and receive an answer quickly. I also like that I can look for almost anything on the site. The seller was quick to ship the product. I liked that he had a lot of photos of the figure I wanted to buy. He packed it well so no complaints. I also asked that he answered back quickly about what edition that the figure was. However, it can be hard to sort through all the option. Also some sellers seem to want to cheat you with the shipping cost. If you don't read carefully. I have seen sellers want to charge a hundred bucks for shipping and the figure is just a small basic figure. I think eBay should do something about that.

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    PriceReliability

    Reviewed June 8, 2017

    I especially like the variety of things that eBay offers as well as the quality and I also like the fact that I can either bid to get them at the lowest price or if I can't wait for the bidding process I can find a buy now item. The only thing I don't like about eBay is that there are sellers that are not exactly reliable and do not always come across like you would want. But eBay was an exceptional experience. I would highly recommend eBay for a variety of shopping needs.

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    Customer ServicePriceOnline & App

    Reviewed June 8, 2017

    Shopping on eBay.com was an okay experience. I've shopped on other websites and had a better experience with them. eBay has been around for awhile and I wish their website was better or at least represent the 21st century. They also need to offer free shipping instead of charging customers an expensive rate. In addition, their customer service needs a lot of work. And I didn't like how eBay mislead me with all of their extra fees. I was notified after I sold all of my items that I still owed them money. I was under the impression that when I sold my items, eBay would take their money out before giving me the money.

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    Price

    Reviewed June 8, 2017

    I love eBay. I am able to buy and sell things. I have never had a bad experience with anything I have purchased. I love that I can purchase things cheaper and save money. I like how you can compare products and how sellers are rated so you can make sure you are doing business with someone legit. I also like eBay's guarantee. But sometimes the search results do not turn out to be exactly what I am looking for. It is difficult to tell sometimes exactly what the products are. I wish there was a way to talk with sellers faster and get feedback faster.

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    Price

    Reviewed June 8, 2017

    Using eBay was a good experience and I found everything that I needed. The only problem I had was with the tracking number of my order and I hate not knowing if the seller shipped my package or where my package is or when is it going to arrive. It didn't work so I didn't know anything about my package and one day it just arrived (fortunately). Other than that, I like the fact that I can find what I need for a good price from home instead of going from store to store without getting what I want. I would definitely use eBay again for future needs.

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    Price

    Reviewed June 8, 2017

    EBay.com has lots of cool things and can find things for great prices. I like that I can shop for things that are hard to find in my local stores. They are great to find things for my collections and hobbies that I can't find anywhere else. But, I don't like the fees they charge for shipping and could be a lot lower on the actual items. The shipping cost through eBay should be a lot cheaper too.

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    Customer ServicePrice

    Reviewed June 8, 2017

    I usually get a quick response to any inquiries. I like that the shipping is the quickest way possible and I usually get the item before the expected delivery date. The seller is very responsive and I've never returned any items I have purchased on eBay. However, I don't like it when there is a reserve price on auctions since it appears you are bidding against yourself. Then I don't like to buy items listed for sale for more than 10 days when there is not a "buy now" option. Also, some items are counterfeit and you don't know it until you receive it. Returning the item is a hassle. But prices on all brand named items are usually cheaper than found in brick and mortar stores. eBay has good selection and no hassle in selling and purchase experience.

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    Customer Service

    Reviewed June 8, 2017

    I shop with eBay every few months. I love the ease of shopping online and it was simple to order what I wanted. I like the classic stuff, name brand items, and sold out items from stores. It's a good place to find rare items and a great place to re-sell items. I like everything about eBay. Always great customer service, fast shipping, great quality, and convenient.

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    Customer ServicePriceStaffEase of Use

    Reviewed June 8, 2017

    eBay is really easy to use, even a little fun, and that you can usually find what you want pretty cheap. It is not bad when you get a good seller but I do not like when people are rude or are bad sellers which tends to happen once in a while.

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    Online & AppEase of Use

    Reviewed June 8, 2017

    eBay is one of my favorite websites to use for online shopping. I have used it several times and have always had very good experiences. I have always received what I ordered in a timely manner. I like the concept that users can sell their unwanted items and that other users can bid on the items. I also like the way the website is organized, it makes what you are looking for easy to find without a lot of effort. But while the website is easy to use, it can be slightly annoying if you are looking for a popular item and have to keep re-bidding on it. The only other thing would be on occasion, the pictures that are uploaded by users can be misleading.

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    Customer ServicePrice

    Reviewed June 8, 2017

    I have used eBay for many years and many purchases. It is one of my go-to sites for shopping. I have used it for both buying and selling and customer service has been positive. I like the ability to research prices and put in a bid for something that I need for less than the retail price. I like the ability to add items to a watch list too. But sometimes it is difficult to narrow the search down enough to eliminate unwanted items. I also have issues with the alerts for items that are on my watch list. But all in all very satisfied customer.

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    Price

    Reviewed June 8, 2017

    The products I bought from eBay were delivered just as promised. I like being able to type in a product and get results you can choose from with a lot of different price choices. You get lots of items on a page and don't have to click each line. I got disappointed when I was bidding on something and was at work when it closed and did not get a chance to counter at the last minute.

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    PricePunctuality & Speed

    Reviewed June 8, 2017

    Easy as pie. I purchased an item without having to bid on it. It arrived promptly and was as advertised. The price was what I was willing to pay. If it had been a bid item I might not have won the auction. I also like that you don't have to go through the auction process to purchase something. The Buy It Now option works well when you need the item in a hurry and can't wait for the auction to end to see if you won it or not. If the item I wanted had to be bid on that would be bad.

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    Sales & MarketingPriceOnline & AppEase of Use

    Reviewed June 8, 2017

    I like eBay a lot. There are many diverse sellers, products and payment methods. It's easy to purchase items and I have never been scammed. You can find many cheap items from people who want to get rid of what they have than in stores. The website is clean, easy to use and it's nice that you can make offers on products and also set your shipping price as a seller. However, I wish that there were less bulk Chinese sellers. I often find that there are cheaply made products being sold as the real deal and you cannot tell until they arrive.

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    PriceProcess

    Reviewed June 8, 2017

    eBay is a great place to shop and I love the great selection of items they have, great prices to go along with them and the ease with which you can place an order. If you can't find an item on eBay then you probably can't find it anywhere. The entire process from start to finish is hassle free and I have always been completely satisfied with the products I have ordered and pleased using this site.

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    Verified purchase
    Staff

    Reviewed June 7, 2017

    I sold a brand new Judith Leiber bag on eBay and paid to have UPS package, box, and ship it. UPS inspected it and there was no damage. The buyer said there were scratches on the bottom. I informed eBay that UPS would provide a letter stating there were no scratches on the bottom or any damage to the item. I called eBay and spoke with high value claims representative Dave reference # **. Dave stated, since they cannot determine the cause of the damage or who caused it they will usually decide in favor of the buyer. However, he cannot predict the future.

    Sellers beware. This means a buyer can purchase a brand new item from you and switch it with their item (which is the same but used) or they can damage the item you sent them and say they received it that way. For those of us who sell high end items this could mean heavy $$$ losses. This may be one of the main reasons so many sellers have left eBay. Sellers beware!!!

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    Staff

    Reviewed June 7, 2017

    We sent books to a buyer. He emailed us 20 days later and explained USPS had told him the package was damaged. NOT. He called USPS and put in a claim and told them the package was missing 3 books. (USPS told us that the buyer made them upset.) If we had insured the package he could have claimed for missing books! Anyway, did a tracking claim with USPS took 5 days and they had advised package was delivered and buyer put in a claim himself for missing books for money. We asked him to send pics of said damage. He did not.

    I had called eBay. They advised me that they would wait until the USPS updated their tracking system to prove delivery. EBay gave him a refund in the meantime. So this guy has our books and our money. I asked eBay why did they not wait for the proof of delivery before refunding? The guy was a jerk and primarily said not their problem. So we have closed out our eBay account and would like to inform others so they are aware.

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    Price

    Reviewed June 7, 2017

    I like that I can get products at relative low prices. However, I don't like how long I have to wait for the auction to be over or waiting 5-7 days to even know if I am allowed to buy things - I like the item, I like the price, I want to get it right away.

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    Customer ServiceStaffEase of Use

    Reviewed June 7, 2017

    Favorite website so far - My overall experience with using eBay was that it was pretty easy to use and manage around the website. I liked that you could either bid or buy them now. Sometimes people will save the stuff you want to purchase so you can buy it when you can... I like when people respond to the questions you have and I like the help center when I have question about the website. But I dislike that there are rude people on that website or people who post things and you ask if they still have or available but they never respond...

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    Price

    Reviewed June 7, 2017

    There was good product selection and easy to find items. I can list the items in search window and receive a wide variety of items at great prices. The purchasing process was easy with a wide variety of payment options and great customer support. Sometimes shipping is not free and expensive. Also, some of the options are hard to understand and difficult to implement such as money back guarantees when you don't receive an item ordered.

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    Sales & MarketingEase of UseProcess

    Reviewed June 7, 2017

    eBay is simple to use, has a good ability to browse and narrow your search, and it's buyer friendly. It was a smooth process throughout that made me so unaware that it was a process. It shows a solid way to present an online shopping experience that's intuitive and clean. Also, the payment options are varied, and shipping times are reasonable and varied as well. Sometimes the product is less than advertised but that isn't eBay's fault. eBay favors the buyer, which often leaves sellers high and dry. They also offer home shipping, but to my knowledge, there is no option for pickup? I may have missed it.

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    Reviewed June 7, 2017

    EBay was okay and I liked the large selection of products. It is a good site to find hard to find things and things that are not being made anymore. Also, I liked bidding and winning. I still have an account with them. While I don't use it right now, I will in the future when I feel the need to shop with eBay again.

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    Reviewed June 7, 2017

    Been using eBay for many years and I have had very good luck with them, and have had very few problems. You can find just about anything you need and have lots to pick from at all times. You can get free shipping on pretty much everything, which is a big plus and everyone wants good feedback from you so they bend over backwards to make you happy. Just have to do your homework and be careful what you order. Some companies are of a lower class and you will get junk products. But if you're paying two dollars for a twenty dollar product you should expect that, just have to use your brain when picking. It takes time to have a feel for it. Overall great online shopping.

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    Price

    Reviewed June 7, 2017

    eBay is nice to use when I am looking for something I cannot find easily in other places. I have had a great experience with them so far and plan to keep using them as much as I can when it comes to certain items I need. I like that I can bid on auctions and then possibly win them for a low price. I like the competition and I can also pay with different options such as Paypal and Visa checkout so it makes it quick and easy to check out.

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    PricePunctuality & SpeedStaff

    Reviewed June 7, 2017

    It's my first purchase on eBay and it was a nice and fast process. I wasn't sure if I would trust a site like eBay but the seller proved otherwise. They were able to send my order quickly and I got it earlier than I expected. Their products were also much cheaper than on other sites. Shipping was quick and my order arrived like what it looked like online. I also like that there are stars on the seller's site which shows how people rated them. The more stars they have, the more trustworthy they are. This is very helpful to me. But I dislike is that there are no reviews for a single product, just the seller as a whole. In addition, the sellers are not that trustworthy. You really have to make sure they are good, trustworthy sellers.

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    PricePunctuality & SpeedProcess

    Reviewed June 7, 2017

    I was able to find the item I want at a fairly decent price and shipping was free and fairly fast, which was nice. The process went fairly smooth overall. I like that they have buy it now items and you don't have to bid. I also like that you can find almost anything you would want to buy and your purchases are protected. However, I don't like hardly being able to pick one or two day shipping and having to pay through PayPal. I would rather just use a credit card and not bother with PayPal.

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    Punctuality & Speed

    Reviewed June 7, 2017

    I have always had a good experience with eBay.com. I have always received my products on time and in great condition. They always have at least one of the items I am looking for and they have easy payment and shipping options. They also have several different auctions of a product you are looking for and you can compare price, shipping, etc.

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    Reviewed June 7, 2017

    My experience with eBay is very good. Purchasing is very easy. I look for sellers with good rating and that are in the USA. I like the fact that many sellers offer the buy now option besides bidding on an item. I also use it to check prices on items that may be purchased locally in thrift stores. Sometimes finding the exact item you're looking for can be difficult though. Also sometimes there are way too many sellers of an item. Otherwise have never had to return anything. Overall very satisfied.

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    Reviewed June 7, 2017

    You can find almost everything for sale on eBay. It usually has many choices of the product I am looking for, whether new, refurbished or used. The purchasing/checkout process is very easy, especially if you set up a PayPal account. Usually can get free shipping and no sales tax, and the sellers' ratings are shown. It pays to ask the seller questions about what you plan to buy. Examples are the manufacture date on tires or the specific condition of used items. Some items are shipped from places like China and may not arrive in a timely manner.

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    PriceOnline & AppEase of Use

    Reviewed June 7, 2017

    My overall experience using eBay was decent. I made an order and it arrived in the time that it said it would and it was in perfect condition. The only problem that I had was finding exactly what I needed. But I like that eBay has prices that most people can afford. The website is easy to use and usually has anything and everything that a person may need. What I dislike about eBay is you never know who you are going to be buying from. Sometimes you can be unsure with the quality of your product and I do fear that it might happen to me one day.

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    Price

    Reviewed June 7, 2017

    I use eBay a lot, I like being able to compare prices and finding hard to find items. I shop a lot for autographs and other sports collectibles and it gives me an opportunity to find items at decent prices. I always look for the best items at the best prices. I deal with a select group of sellers who I can trust. I like putting keywords into the database and finding hard to find items. I've been using eBay for about 16 years. The worst part is getting ripped off by scammers. I haven't had it happen to me in several years, one good thing is eBay security has helped me several times in recovering my money.

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    Punctuality & Speed

    Reviewed June 7, 2017

    Good product selection. I was looking for a specific makeup I like and found it. Was easy to find and easy to make the purchase. I liked that there are reviews of the people selling the items. I also like getting items for less money than where I would find it elsewhere. I like being able to order online rather than buying in a store. Saves me time and money. The checkout process is quick and easy too. But not real appealing of a website. It is plain and not real fun to look at. I also do not like when you have to bid on an item. Also, I do not like how some items are shipped from so very far away and then it takes a super long time to arrive.

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    Customer ServiceSales & Marketing

    Reviewed June 6, 2017

    eBay doesn't care what your experience is. Personally, I think if it is someone that sells a lot on their site then sorry buyer it is tough luck. Their ads claiming to protect the buyer are baloney. And, after they let me get stuck with a faulty watch, I posted a bad review for the seller and it was not published. And, good luck getting PayPal to help you. I tried to call them after eBay screwed me, and after finally getting a machine to answer, I was told that current wait time to talk to someone would be between 1 1/2 and 2 1/2 hours. This is all a scam. You are much better off to give them your credit card number. PayPal is a joke.

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    Price

    Reviewed June 6, 2017

    I love eBay. You can find everything you're looking for; new or used. They have a lot of good trustworthy sellers and stores. I like the search engine and the prices are great too. Just be careful of the items you are buying or bidding on and you really need to read the complete descriptions so you're aware of anything wrong with the item. Sometimes the sellers seem a little shady and you really have to be careful by checking their reviews. Some things come from China too, so that's not so great.

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    Sales & MarketingPricePunctuality & Speed

    Reviewed June 6, 2017

    Package arrive on time and no damage. I got exactly what I order. The prices were good bargains. I like everything on eBay. They have different clothes for woman, men and kids. They have jewelry, perfume, movies and everything else you would want. I would buy more from eBay because they are good at advertising what brands you need and look for.

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    Price

    Reviewed June 6, 2017

    This website has a great selection of all kinds of products from new to used and the prices are the best anywhere. You can buy anything from vehicles to pennies. I like that I can narrow down my search with words or categories like Buy it now, Used, price ranges, geographical areas and more. However, there are few rules on what can't be sold so it can get a little weird at times. I would like to have a box that I can load with words to be used to eliminate some things from my search results. Also, I don't like that the charges for selling change too often and aren't really clear.

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    PricePunctuality & Speed

    Reviewed June 6, 2017

    Ebay has simple process and great pricing. Pay with PayPal and receive product. It has large selection of like items so you get the best price. Very rarely do you run into problems and I have found eBay is really good backing you up. Shipping is usually fast and 99 percent of the eBayers are really honest and easy to work with but I’m hate they don't allow legally to own gun parts to be sold. It’s a stupid left wing owned company bunch of garbage. If I can buy it at Dick’s why can’t I buy it at eBay??? Same with using PayPal. STUPID!!!

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    Sales & MarketingPrice

    Reviewed June 6, 2017

    eBay has to have one of the best layouts for not only just browsing content but also looking for something very specific in nature. The search options seem to never disappoint and you’re almost always sure to find what you need. A couple things I could really elaborate on would be the way you can watch and compare things so simply, it helps a large amount when you’re trying to get the best price on something. What I dislike would be the amount the take percentage is when you sell something, although they usually have a vast amount of "coupons" to use it can still be a good amount of money on something a little more expensive.

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    Customer Service

    Reviewed June 6, 2017

    EBay has a large selection and paying with Paypal is a breeze. Whenever you need to find run of the mill items or items that are special, they are there. However, sometimes when you shop it can take a little longer than expected because there is a huge selection. Nevertheless, there is something for everyone here. Overall my experience with eBay was easy and smooth. It's fun to browse and the buying experience is super easy. I never needed customer service because everything is flawless with using eBay. You can't beat them.

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    Reviewed June 6, 2017

    eBay has many items to choose from. They have an easy process to bid on items or buy now and it's safe to order from them. They also have many sellers with fast shipping. I like pretty much everything about eBay. It's a great shopping experience.

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    PriceEase of Use

    Reviewed June 6, 2017

    I enjoy eBay because I can find everything that I need. I even find products from the 1980, my childhood. It is quick and simple to use even for my disabled mother. You can find almost everything and for a price that you are wanting to pay. The costs are always up front and sometimes can be negotiated as well. But, I get annoyed sometimes with having to bid on things and increase bids and follow bids close.

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    Price

    Reviewed June 6, 2017

    I only recently became an eBay customer and am pleased with the ease of ordering. I did my initial/ introductory shopping on a snowy day when no one was getting out. I'm generally ambivalent about online shopping and had questioned the integrity of sellers prior to my actual experience. This isn't something I've consistently done in the past, but this was so much fun that I look forward to doing more of the same in the near future! Ebay definitely has a larger and more varied selection than I had imagined. Beating the competition in price is a thing to be appreciated. All of the sellers sending things to me seemed like nice people to deal with and I tried to make sure I went online to give them great reviews.

    Several forms of payment are accepted and no one is required to open a PayPal account. Shops are "open" for business 24/7. Then everything I chose was received in a timely manner and lived up to my expectations. Several items were shown on Amazon for higher prices and I had avoided ordering them. I highly recommend this type of shopping experience in eBay for most everyone I can think of! Weather, time of day, what you're wearing, etc, don't affect your ability to shop online whenever convenient!

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    PriceEase of Use

    Reviewed June 6, 2017

    It's very easy to use and everything is well organized and you have great opportunities and great prices and products and sales to buy things on reasonable price. I love to shop with it. They have many products on low price and have many deals. Really pleasant experience.

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    PriceEase of Use

    Reviewed June 6, 2017

    It's a really good website and I love it. It's convenient and easy to use and they ship the products to you so you don't have to go out of your way to get it. Some products are really good quality compared to other sites I have seen. Also, some products are cheap but there are some products that are really good for the money you are paying for. Shipping is a little slow but overall good anyways. However, some of the sellers are not honest. They say it looks and run like this but could be a complete and utter difference between what is said and what it does.

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    Price

    Reviewed June 6, 2017

    I like that I can find things cheaper than what they'd cost in-store, even if it means buying things used. Sometimes, used is the only way you can get something because it's no longer being manufactured, and in those instances, eBay was a lifesaver for me. I haven't had an overly negative experience buying off of eBay, but I used to buy things that I didn't need and that I shouldn't have bought in the first place. It was too easy for me to get carried away on that site. I also bought something that smelled like **, though I know that's not eBay's fault. It's just too easy for anyone to sell their things on eBay. I did look at the reviews that seller received, but eBay doesn't show all reviews — only from the past 12 months or something.

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    PricePunctuality & Speed

    Reviewed June 6, 2017

    Product selection was good, delivery time was perfect and purchasing process was easy. There were a lot of payment options to choose from as well so my overall experience was good! eBay gave me a range of prices to choose from. It also has great filters and if you want to go a bit cheaper you can buy second hand stuff and within that also it has various classifications. However, the site should have a better interface and they should reduce delivery fees. Other than that it's a great site to shop online and explore more. I would shop again.

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    PricePunctuality & Speed

    Reviewed June 6, 2017

    I had an overall good experience. Quality merchandise, good price and reasonable shipping. Delivery was extremely quick and items packed adequately. Able to find just about anything I might want including hard to find items. Sometimes there are multiple sellers with the same item so you can comparative shop to get the best deal. But the fees to sell items is getting very expensive. They charge listing fees, final selling fees and photograph fees, etc. I also dislike that they store fees for sellers and I do not like their feedback system.

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    Customer Service

    Reviewed June 6, 2017

    I have been active with eBay for about 10 years now and my experience has been good. They have everything under the sun and when it's something hard to find that's usually where I search. I won the auction for the item or items I was trying to buy and they sent them to my address without any trouble. Also, I have never had a problem with returns or opt outs. Some of the sellers there are rude but there is always one in every crowd.

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    Price

    Reviewed June 6, 2017

    There are a lot of options of products on eBay and I like that anyone can buy and sell on eBay. It allows collectors to find each other and it gives people the opportunity to find a great deal on an item that is not necessarily new. But I had to get PayPal in order to use it and some of the items that I get are not shipped to me right away. If I can find my product on a different site, I will most likely purchase from elsewhere. That way it ensures that I know the price of the product and I know I will get it no matter what. And eBay is not as popular as it once was. It used to be an auction site that was fun. People would wait by the clock and watch the bids add up. Now, it's outdated. A lot of the items are being sold at the original price and it allows people to purchase right away. It is not as popular as it once was so it is much easier and desirable for me to purchase from a different website now.

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    Price

    Reviewed June 6, 2017

    I enjoy shopping on eBay and find it has a great selection of things I am looking for at a variety of prices. You can find things that are no longer sold in the store or retired by the company. You can find unique things from all over the world and sometimes, you can find out of stock items. If you have an issue you can contact the seller and they usually work with you. But sellers sometimes will buy things that are in high demand and resell them for higher amounts of money. Some people charge excessive amounts for shipping.

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    Customer ServiceSales & MarketingPriceOnline & AppEase of Use

    Reviewed June 6, 2017

    I like eBay's low prices and selection. I also like how you can get good deals on used items and no taxes. Their website is easy to navigate and find items. I have usually good experience. Also, I like eBay bucks and coupon codes. However, the shipping takes much longer than Amazon and sometimes the items are overpriced and expensive. There are some scammers over there. It's hard to overbid for auction, sales are hard to find and people can be rude at times.

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    Reviewed June 6, 2017

    eBay connects you to unique and hard to find items. This includes unique handmade items, older items that are no longer in stores or unusual items that you cannot find locally or on marketplaces like Amazon. On the other hand, it is sometimes difficult to weed out inaccurate item descriptions. Because it deals with individuals, there are sometimes misleading or dishonest sellers. Some people are just out to make as much money as they can off of selling items so do not have a moral issue with posting misleading information to get someone to buy it. So you have to be very diligent about reading the descriptions thoroughly. There does not seem to be a standard way to post items for sale.

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    Sales & Marketing

    Reviewed June 6, 2017

    If I ever had bad experience or any item that was bad or not like the sale said it was and I had trouble with the sales and could not work it out then eBay took care of it for me. I cannot complain too much about eBay because there been only a few times that I had trouble with an item and the sale would not work or respond to working it out and eBay had to help out and they took care of the problem and refunded me the money. I was able to name branded items for less than store sale them. For most people will send free shipping and can compare prices with or the sales until I find a good deal plus find someone the sale close to where I live and get it fast.

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    Price

    Reviewed June 6, 2017

    Most buyers are good. Some have bad ratings but all in all they are good. Shopping is easy. A variety of choices to choose from since one seller may be cheaper than the other. I love to shop for my grandbaby because the prices are cheaper. I like that most items are free shipping and some are buy it now which is great. The things I dislike about eBay is not being able to cancel an order before someone ships it and the different charges from eBay. Sometimes charges that you have to pay to sell on eBay seem high.

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    Price

    Reviewed June 5, 2017

    My shopping experience at eBay is wonderful. I like browsing at the wider selections they have and I can find more things that are worth my money for because they are usually cheaper. So far, I have been shopping online with eBay and I couldn't remember that I had single trouble about it. Shopping on eBay provides more convenient shopping experience. What I don't like about shopping online is the shipping fee. I hope they will gonna offer deal with cheaper shipping fee or free shipping would be a lot more better for their customers.

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    PriceStaff

    Reviewed June 5, 2017

    I usually have a good experience with eBay. I can sell what I want including stuff I don’t need, find other cool items that are hard to find elsewhere and buy stuff cheaper. There are a lot of interesting items that can be found on ebay and anyone can post there anything that they want. I love that I can usually find whatever I need to buy. The main thing that I dislike about ebay are the fees they charge sellers are just too high. I also don't like how they side with buyers in disagreements and I hate that one cannot leave feedback for buyers.

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    Customer ServiceSales & MarketingPrice

    Reviewed June 5, 2017

    Ebay has great deals on a wide variety of items. There are obscure items available on here that you wouldn't find anywhere else. I love the auction feature as well. Ebay is great for buying items but terrible if you require a return or exchange. It is also confusing to shop on because you need to calculate the shipping on each price. I wish they would be clear about the total cost for each item with shipping included. It's hard to look for the best deal when the low prices shown are deceptively advertising without shipping included. It is also hard to return items and contact customer service in a satisfactory manner.

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    PriceProcess

    Reviewed June 5, 2017

    I enjoy shopping from eBay, the process is simple and easy. They also have more products than Amazon. I can get books there I can't find on Amazon. I buy books from other countries you just can't find else. I also enjoy using gift cards that I work hard for. Though a lot of the items are overpriced but that's not really eBay's fault. When it comes to shopping I've never had a problem but I've tried selling and they only allow you 10 items till you receive good reviews.

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    PricePunctuality & Speed

    Reviewed June 5, 2017

    I love eBay because it was fast and enjoyable experience. Compared to other online site I like this one the best. What I like about eBay is the selection and possible steal of a price. I save so much from buying on eBay compared to buying from retailer. It’s just that there will be times when eBay fails the customer. I hate when seller take forever to ship the product or the seller is a scammer and I have to go through the hassle of getting my money back. Most of the time eBay will back the customer but there are the times where they let the seller win because of a technicality.

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    Reviewed June 5, 2017

    I was able to find the item I was looking for which was no longer sold in stores or made by the company and in brand new condition with the tags still on it. It was an easy experience. I like the ability to find diverse products on eBay. I also like that I was able to find products I would not find in stores. They were more unique. However, I don't like that I am unsure about the quality of individual sellers. I am not sure how much eBay vets their sellers, so I feel like I am taking a risk by purchasing on eBay.

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    Customer ServiceStaff

    Reviewed June 5, 2017

    EBay is a cool website and I love the variety of products. There are many different items and the sellers are mostly friendly and helpful in product info. Also, the purchasing process is easy and there is a variety of shipping options. I also love the payment options. The payment process is okay though I wasn't able to send money orders at 1 time. While the customer service is okay, it can take a while to get a response. That would be ok if I didn't need the item right away. Furthermore, sometimes the sellers like to rip off customers by not sending the item even though they said they sent it.

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    Price

    Reviewed June 5, 2017

    With eBay, I get good deals on hard to find products that are not found other places without any problems dealing. I like when I DO NOT HAVE TO CONTACT THEM. It is exciting to bid on things and see what the best price is that you can get what I want without a hassle but sometimes you have to contact eBay. Sometimes it is hard to return items that the seller sold to you that were not as described. They're fun to do business with but sometimes the seller is hard to deal with. But usually it is a good experience.

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    Customer ServicePunctuality & Speed

    Reviewed June 5, 2017

    Ebay has a great product selection and their customer service is great. I like that there is feedback about the sellers and buyers. I also like that they sell everything from cars to CDs to land to shoes. You can pretty much find anything you want. The payment process is alright. it could use a little improvement. Sometimes it's hard to use a gift card for purchases. Then from time to time I have to wait a little longer than I would like to have my packages that I ordered shipped. But the wait time for the products that I have ordered has been reasonable. I have had a good experience overall and I would use eBay again in the future if I found a good deal.

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    Customer ServiceOnline & App

    Reviewed June 5, 2017

    eBay was interesting because I had to bid on the purchases that I got and the customer service was really good. They email, they notified me of the status of my order and the shipment and it was a very good experience. eBay is very different so I have to get used to using their website and understanding their bidding process on a lot of their items but overall, it was a very good learning experience and I will probably use it again for something that I'm looking for in particular.

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    Price

    Reviewed June 5, 2017

    There are a lot of products to choose from for reasonable prices. It's sometimes hard to choose what you want but you will find what you're looking for. Then you will buy more so be careful. But I like how easy it is to check out with PayPal and with the dealer you're purchasing from. You just have to be sure that the people you are buying from will send your product. You don't want to be scammed but trust eBay. They have your back when it comes to scammers.

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    PriceStaff

    Reviewed June 5, 2017

    eBay has a large selection of many different products. Some of these items are reasonably priced while some are overpriced for what they are worth. There are hard to find items always being sold there and out of circulation items for sale. I like that you have the choice to either bid on an item you are interested in, or you can choose to just buy it without bidding. On the other hand, I dislike how greedy people can be when selling their items. They sell things for way above their value. I also do not like those people that try to sell junk and crap.

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    PricePunctuality & SpeedOnline & AppEase of Use

    Reviewed June 5, 2017

    My overall experience using eBay.com was great. They have a wide variety of things to choose from with great sellers, low prices, and speedy shipping. EBay is always my go to when it comes to online shopping. Specific things I like about eBay.com Include the ease and overall aesthetics of the website, it is very easy to use and you can easily find things you want. Another thing I like about the website is that it makes it easy for you to contact the seller if you have any problems or any questions and they get back to you quickly. I dislike the fact that some people have learned to get around the policies put into place to protect buyers and scam buyers which puts me on edge when buying from sellers I have not interacted with previously, otherwise the website is fantastic.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaff

    Reviewed June 5, 2017

    The majority of the time I have good experience on eBay. The purchasing process is extremely easy and 95% of the time the product arrives in a timely manner and as described. I have never had to deal with any employee from eBay directly so I can't comment on their customer service. I have almost always found at least one of the item I am looking for if not more.

    I really like that I can find items that companies have stopped making but my children are still into. Like pipeworks for example. I do also like the buy it now option. I'm pretty impatient and when I find something I need or want on eBay I like to purchase the item and be done. I also like the fact that you can give feedback. If you do happen to have a bad experience you get to at least voice it so others know to beware when purchasing from a specific seller. Being able to bid and view products from your mobile device is also a plus. However, I dislike how long a lot of the auctions run for. I'm an impatient person and hate waiting. People can bid on your item over and over and raise the price but then just not pay for it when the auction is over. It is a huge time waster. I am not a fan of selling on eBay as a whole.

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    Online & AppEase of Use

    Reviewed June 5, 2017

    I love eBay! It is such a fun way to shop online. I have had great experiences purchasing through it. The sellers I've bought from have been helpful and the wide selection of products made it so I was able to find exactly what I was looking for. eBay is a really great. The site interface is good and I like the option to buy now. The site is easy to navigate and find what you are looking for. All of my experiences with eBay have been very positive.

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    Installation & SetupStaff

    Reviewed June 5, 2017

    eBay is a very simple service to use. Setting up an account takes mins like a kid could do it. It's a great service. You just search the product you're looking for and bid for it or sometimes buy it now. It takes most currencies and about 90% of the time you're left with exactly what you want. The only thing I don't like about eBay is the abundance of scammers. Around 10% of the time you don't get the stuff you paid for.

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    Reviewed June 5, 2017

    I found several items that I was looking for when I started shopping for Christmas. I generally shop locally or at Amazon and was surprised by what I found. My search brought up several new artist that I had not yet considered for gifts including stuffed animals. I now watch for these items throughout the year so I can find the best specimen. I can find matches to my old china that was gifted to me years ago and that items ordered were in excellent condition. I also like the ratings of the seller and know what I receive is what is shown.

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    Punctuality & SpeedStaffEase of Use

    Reviewed June 5, 2017

    Shopping with eBay is a breeze and I like everything about them. Great experience. I shop there quite often to find things I normally can't find anywhere else and at cheaper prices. A great variety with fast shipping too. Fun and easy to use. Cart is easy to fill and I can find exactly what I want and more. Sellers are helpful and working with them is great. Would shop there again.

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    PriceProcess

    Reviewed June 5, 2017

    I have purchased many things off of this site and it is normally my first port of call. I like that you can find anything on the site, if not brand new then used. I also like the bidding process. Makes it very exciting and it is a great way to buy something. Also, you can find seller from many parts of the world. Can be pretty disappointing when you lose out on an item though. I just like the whole process. Although there are many occasions when the shipping fee can really inflate the price of the item you are bidding on and sometimes even more expensive than the item itself which surely cannot be a good thing. Other than that I love the site.

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    Customer ServiceCoveragePrice

    Reviewed June 5, 2017

    I am a buyer and a seller. The seller's fees are exorbitant. Buyers may be paying a higher price for items so that sellers can cover fees. Sometimes it takes a while for the seller to ship items. You are usually paying a lot for shipping even if it is built into the price. There are a large number of sellers to choose from. You can read many descriptions of the product that you are seeking and compare the pictures in each of the listings and ask questions of the sellers. You usually get a quick response. eBay protects buyers from bad sellers and helps buyers if items need to be returned. The arbitration process for disputed purchases is simple.

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    Price

    Reviewed June 4, 2017

    I like shopping at eBay. Sometimes you get good bargains for good products. But overall I would not say that it is better than Amazon. At Amazon, you don't have to bid, but a lot of stuff on eBay makes you bid. This makes it harder to get what you actually want sometimes. Overall though it is a good store, and has been around for a while and seems to be working. In addition, I like that you can get things as cheap as you can. I also like that when you bid on things winning, it always makes you feel like you got the best deal possible. I think it has a nice and unique design and is worth shopping at, especially if you enjoy this kind of bid shopping. You can also buy things off private dealers, which is sometimes even better. However, I don't like that you can get robbed or screwed over. I find it unfair and quite unprofessional. Nonetheless, they do an okay job of making sure things like that do not happen sometimes.

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    Price

    Reviewed June 4, 2017

    eBay is a great site to find anything that you want and you can either buy or bid on the items that you want; anything can be searched, thus you can buy it even with odd items. It's a great place to shop. They have a variety of products being sell. Due to site has many sellers, some items you can buy at very best prices. But there are some sellers charging inflated shipping charges to make up for the low price on items are being sold; sometimes items received take more than 2 weeks to deliver.

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    Price

    Reviewed June 4, 2017

    I like that eBay offers a wide variety of products that would be difficult to find in stores or elsewhere. The site also has huge brand recognition, so it's easy to find others who've used it if you run into difficulty. However, I would like more background information on the seller and the product's history sometimes and also bidding can sometimes get out of hand and prices are run up higher than the product is worth so it can be a stressful experience. It was also difficult to find the products that I wanted and the site was somewhat confusing to navigate, but overall I was satisfied. I was able to find a product that wasn't available to me in stores, so it was worth the hassle of figuring out how to use the website.

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    Customer Service

    Reviewed June 4, 2017

    You can find almost anything on this site from something that is rare and hard to something up to date and new that is out now. It is also easy to search for your items. But they have useless customer service as they could not help me when I was being harassed for leaving negative feedback. They literally just let him keep messaging and harassing me, which I was concerned. eBay needs better safety measures to protect us from harassment on the site as I had recently experienced from a psycho member. I wish they banned him from the site rather than allowing him to continue as normal.

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    PricePunctuality & Speed

    Reviewed June 4, 2017

    The ease of using the eBay.com site, selection of goods and ease of purchasing with prompt delivery service is my ideal superior online shopping experience. I like the variety of items being sold for anything one can image obtaining for sale. Also, I like that items are usually cheaper than what can be, quick delivery and convenience of shopping from home. There are also some things that I dislike about shopping at eBay.com which would be some traditional carriers don't deliver at night or at weekends. Browsing around a wide range of shops can take as long as a traditional shopping visit at a regular brick and mortar outlet.

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    Price

    Reviewed June 4, 2017

    I like the variety of different things you can order and there are many different clothing brands that you can shop for all just on one site. Also, I like when most users do feedback so that it can help me feel secure with my purchase. eBay was a cool website until I was shopping and decided to order a game. The game end up never coming and the person wouldn't give me my money back so basically I was scammed out of $12. There are many scams on that website which makes me not want to use it that much anymore. I don't care how cheap the product is I still don't like to be scammed out of my money.

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    Ease of Use

    Reviewed June 4, 2017

    My experience was great. My transaction went off without a hitch. It was easy to navigate the site and find what I was looking for, and the checkout process was well set up and efficient. I also like the individual ratings for each seller on the site. It helps me to pick a trustworthy seller and know what to expect. It also lists how many transactions each seller has had to provide a frame of reference. But, the website can be a little jumbled on the pages with specific product descriptions. Occasionally it takes awhile for the site to load, particularly the item pictures.

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    Price

    Reviewed June 4, 2017

    At eBay, I sometimes find exactly what I want at a price I want to pay. Other times, I can't find the item I'm looking for or the item is way overpriced compared to the same items at local retailers or a seller has questionable feedback on the item and I can't/don't want to purchase the item anymore. Occasional over the top shipping costs also are annoying. But I like that there is a very wide variety of items listed and some great deals to be found if I put in the work. I also appreciate that I can find older items that would not be available at a local retailer. I have had mixed experiences using eBay.

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    Sales & Marketing

    Reviewed June 4, 2017

    I like that eBay is an open and friendly site with a good range of products both new and used and some that can be very difficult to locate through the usual channels, some products can be very rare and no longer available in the usual stores. Being available all day every day is a big bonus as I am able to drop into the site at a time that suits me. I like that there's no sales pressure to purchase items, but the last few seconds rush on the auction site can result in a missed purchase that can be very disappointing especially if the item is hard to find or of a limited availability.

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    Customer ServicePricePunctuality & Speed

    Reviewed June 4, 2017

    I have been very happy with all the purchases on eBay. Great place to shop. It is easy to contact the seller for questions and all the vendors I have dealt with have responded quickly and have sent out the items as advertised. It is EASY TO CHECKOUT. There is too much commercial selling though. There are too many items that are for sale that cost more than in the store and have hefty shipping prices.

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    Ease of Use

    Reviewed June 4, 2017

    Once I figured out the eBay website, it was pretty easy to use. The big challenge is to sort the categories to get to your item. Seems to have a selection of prices and sellers. Like the guaranteed. I also like the auction style and ability to find hard to find items. It is my go to place to find hard to find items. I like you can find disco items. Also, I like the rating of sellers. Helps to avoid scammers. However, sometimes it is hard to find what I want and to sort through the site to find my items... color, style, type of item. They could have better filters. And I wish better "vetting" on sellers sometimes. Price point of guarantee sale.

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    Punctuality & SpeedStaff

    Reviewed June 4, 2017

    I have made several purchases on eBay and I have really gone very well. They are responsible, and most of the time the shipments are very fast. They have a good reputation and are very attentive to all their users. They’re good and everything was perfect. They have a few forms of payment though and one time, I have ordered a product and got something that was not what I ordered.

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    PriceReliability

    Reviewed June 4, 2017

    Anything made by man eventually winds up on eBay. It is fun to see what is listed there. I like the selection and the easiness of buying and paying for items. I also like looking at new ways to do things by buying new products. The feedback system works well and with eBay, things flow smoothly. But the feedback is not always reliable and you can be stuck by a seller going suddenly rogue. There are also a lot of counterfeit items on eBay. I try my best to search other sites to see if they are real. I get excellent results and good prices but have learned the hard way what not to do.

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    Punctuality & SpeedReliabilityEase of Use

    Reviewed June 4, 2017

    I like the amount of products being sold and able to choose from many sellers and prices. All backed by a guarantee which gives a sense of ease when shopping. Trying to find out whether a person selling is backing his product and is a reliable source can be hard to verify at times. With the seller being very efficient it was quick and convenient. Even the updates to the site have made it very easy to navigate. Overall a good shopping experience.

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    Reviewed June 4, 2017

    eBay can be fun because you get good deals but you have to make sure you're online when an auction ends. I like that because it makes buying exciting but I'm sad if I lose or forget. I like the crazy amount of items they sell as well as the buy it now feature, and being able to pay with PayPal. It makes me feel safer. But, I don't like when I can't find what I'm looking for and when an item is misrepresented or the seller didn't ship with care.

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    Customer ServicePunctuality & Speed

    Reviewed June 4, 2017

    It has been easy to find products using their search options. There are many deals and having a Buy it Now makes it very easy to buy what I am looking for. It is a fast process to make payments and their customer service is responsive and effective. Their listings are also very user-friendly. Can find hard to find items. Easy to pay for items and good refund and purchase protection as well. They have always been problem free transactions. Their customer service time frame has been very timely as well. Whenever there was an issue they took care of it right away. Have not had any problems with them that was not resolved quickly and efficiently. Overall it has been a very positive experience.

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    Punctuality & Speed

    Reviewed June 4, 2017

    I find eBay a fast, convenient and reliable way to find hard-to-find products, or to find deals on used items. It is a great way to buy used clothing and purses. I have always received the item as ordered and the items have all been in good working order. Shipping is usually faster than listed and the items are shipped so they arrive in good condition. But I like touching things before I buy. One time I bought a blouse and did not notice in the description that the sleeves were shortened so I bought a blouse I can't wear. My fault but if I had seen it before I bought it I would have noticed.

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    Price

    Reviewed June 4, 2017

    The prices are usually good, and the selection is vast--you can almost always find at least one of whatever item you're searching for which is handy. I like the feedback available on all sellers, and I like the "buy it now" feature. But, I'm not crazy about the option format and bidding. I especially don't like when someone snaps it up last minute when it looks like you're going to win.

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    Reviewed June 4, 2017

    I first started shopping on eBay.com about 3 years and have enjoyed every minute of it. I've never had a bad experience with anything I have bought or had any bad luck with the payment process. I love that they have so much variety to choose from. I especially like to buy stuff right away or bid on auction items. Though I can't win every auction I enter, I have won plenty of auction and am quite pleased with the promptness of receiving my products. Also, I like the checkout process either with PayPal or using my own credit cards.

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    Reviewed June 4, 2017

    I have been a buyer and seller on eBay since about 1998. The experience was good but not as good as it used to be. There are many sellers to choose from when buying what I want and there is both old and new stuff to be able to choose from. There are also sellers that are willing to work with you as far as combining shipments. But, the selection on eBay used to be much better. Lately, the site seems to be filled with "dollar store" junk. Also, paper payments are discouraged and sellers are not allowed to advertise that they will take paper payments. I dislike that PayPal is the main payment processor and that niche sellers and sellers of vintage items have been pretty much run off to other sites as well. I used to be able to check eBay when I wanted something... Now I have to check several sites to find it as eBay seller policies are not friendly.

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    Customer ServicePriceOnline & AppStaff

    Reviewed June 3, 2017

    I have 2 major problems with eBay. First when you search for something and sort the results by price, the results are now worthless. Sellers now combine a $1.00 or so junk item with the real item costing say hundreds of dollars so they will show up on top of the list. So you cannot get a real price comparison. I searched for an item tonight that had thousands of listings under $1.00 at the top of the results and those are either not available or not the listed item because the sellers are using this trick.

    The second major problem I have with eBay is that they do not want customer contact for issues such as these. You will not find any way to contact them on their website about such problems. They have discontinued their chat, and email customer support, and if you Google their phone numbers they change them often and if you find one that works you will wait on hold for 30 minutes or so to reach an incompetent overseas employee that barely speaks English.

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    Ease of Use

    Reviewed June 3, 2017

    The service from eBay was very good. I received my order in a reasonable amount of time and the shipping on said order was free of charge which was awesome. I highly like the ease of use and how popular it is so that I can find any item I may be looking for. I just typed what I wanted and many results came up easily. They also have other offers to compare it to because more offers means one will be cheaper saving money. But perhaps there should be a way to better organize search results so that you don't have to scroll through so many pages to find which item you actually want.

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    Price

    Reviewed June 3, 2017

    Overall experience with eBay was very positive. I got the product I was looking for at a very good price. I have bought many items from eBay, from books and dishes, to automobiles. The sellers are honest and eBay stands behind their name and reputation. They have everything available that you can think of, and you can get a much better price than anywhere else, or wait, and try again later. Sometimes, they have items you can just buy or wait and get them on auction. It creates a great satisfaction to win an auction for a great price. However, I dislike the high competition for products, it takes more time to buy from them to get the best price. There are times when you will be disappointed with not winning an auction and thus not getting the object you seek to buy, but that is the chance and opportunity you take.

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    Sales & Marketing

    Reviewed June 3, 2017

    I have always had a successful experience. Because this service is easy, simple and streamlined. The things that I like the most about eBay is the access to different vendors, give you more chances of finding what you're looking for, you can earn eBay bucks sometimes if there’s a promotion happening, and the free shipping offered by most sellers. The service is pretty secure as you pay through PayPal so that adds to the level of trust I have in shopping on this website. I've had mostly positive experiences but last year for the first time I bought an item which was advertised as authentic but I realized that it was fake after the return period ended and reported the seller on eBay but that same seller is still allowed to sell on eBay and misrepresent his products.

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    Sales & MarketingPrice

    Reviewed June 3, 2017

    I found what I wanted in eBay at my price and I felt secure using PayPal. I even got a refund without asking because eBay felt the seller was a fraud. It was a first time seller and I got to keep the merchandise. They said he just wanted card numbers. I also find eBay a good resource for estate sales. Sometimes you can find the same thing a lot cheaper and sometimes it is a great price. I have bought a few things at estate sales for less than five dollars that sell on eBay for five hundred and all similar sell for that. You can find anything and get an idea what some of your things could sell for you can choose new or used, and there is a seller review and there is usually a good description. But putting something up for sale is complicated and time consuming and sometimes trying to find some things give you other non related items.

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    Reviewed June 3, 2017

    eBay has a good selection of products. They had good and informational previous client reviews which helped me select my options for purchase. They also had a lot of lower priced items and they offered a lot of free shipping options, which is good for me.

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    Customer ServiceEase of Use

    Reviewed June 3, 2017

    Love the service. Takes PayPal which makes it easier to pay for merchandise and is much more safer when paying. I love the customer service very much and hope they continue the same service. Easy to navigate the websites and look for the merchandise you are interested in when shopping online. It is a website that has a lot and big selection of products that you are looking for and I never have ever had any problems with merchandise that I ordered in the past and think if there was problems that the customer service from eBay would rectify the problem immediately and get my thanks. I have never received any merchandise that I disliked and always have had good service in the past from eBay.

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    Price

    Reviewed June 3, 2017

    I purchase a lot of items on eBay and overall I keep going back because I can find what I want at a price I want. So far never had any problems and I always have gotten my items in a timely manner. I like that you can either have an option of buying the item now or bidding it as well and they also have an option of making a best offer which is fun to try to get an item cheaper. Sometimes the shipping costs can be too high though. The sellers do not correctly calculate shipping costs and sometimes sellers are not honest about the quality of an item.

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    Sales & MarketingPrice

    Reviewed June 3, 2017

    Ebay has a very large selection to choose from and I like how eBay will make similar suggestions to you as well. Then they will send email with other products later on. But shipping prices can be large and you have to factor that into the price before making your decision. You have to have a bit of trust in the individuals that what is advertised is in the same quality as shown when you get it and sometimes pictures are not clear.

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    Reviewed June 3, 2017

    I was looking for a DVD of Orange Is the New Black that had not come out yet. I looked on eBay and was happy to find the movie. It was great being able to find what I was looking for. It was a good experience. Overall, eBay is a great online site in which you are able to go on to and find anything that you are looking for. You also have many options to choose from. I like that you can either bid on an item, or you can buy it outright.

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    Price

    Reviewed June 3, 2017

    eBay has a great selection, low prices, easy to check ratings for sellers and great policies for buyers. They do have some great buyer protections in place. eBay has a great and easy payment system too. With eBay, it is so easy to buy through PayPal. Set it up, go. You never have to enter your info again, just click and pay. But, sometimes it feels like eBay is a little too buyer friendly and the seller gets the short end of the stick through no fault of their own. As a buyer, you have to read the listings, you can skip stuff and be wrong!

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    Price

    Reviewed June 3, 2017

    You can find almost anything on eBay and the prices are usually better than other sites. I was able to find an item for my grandmother to finish a set of dishes that were in the family for many years. The only issue I had with eBay in the past was with the quality of the products not matching the description. You have to take the buyers description as truth and that is not always the case. I've had to send items back before. Also, I dislike the fact that there is a chance that the items you order will not be the quality that the website states. Since items are coming from individual sellers, you never know what you are really getting.

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    Price

    Reviewed June 3, 2017

    I have always been able to find things I was looking for at eBay. I found things I could not find anywhere and a lot of different stuff I did not know I wanted either. Finding stuff online is a lot of fun. I like that I can search through the same product from different people or companies for better prices. I even was able to find things that were lightly used that were for sale also. I like anything that I feel like I got a great deal on. I have no problems with eBay but I have sisters who were not happy because the things they bought did not look like the things they ordered when they saw them online.

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    Price

    Reviewed June 3, 2017

    I like that I can find hard to find items, crafts, makeup, garden accessories, cookware. Easy to look at variety, can do multiple searches. You can have automatic searches look for items so you are constantly seeking without using your own time which is valuable. Also, using PayPal is easy and don't have to worry about credit card fraud and hacking. Shipping is usually reasonable but some shipping is high. Some sellers have ridiculous prices. It's also easy to miss out to people who come in and snipe a bid at the last minute which is unfair.

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    Price

    Reviewed June 3, 2017

    I've purchased a lot of great and unique things on eBay. I also get most things for a really great price. I like that there's all sorts of variety to choose from and purchase. Sometimes sellers have unique, one of a kind things you can't get anywhere else. There's also an option for me to sell things if I wanted to. However, some sellers are not honest and sell things that smell bad like cigarette smoke. I wish some sellers were more honest.

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    Ease of Use

    Reviewed June 3, 2017

    eBay is easy to use from the convenience of your home. It has many products and I can usually find anything I am looking for ranging from new technology to old. I have been ordering from eBay for many years. I have heard some people complain about not receiving items that were as described, but that has not happened to me. Product I ordered was delivered in a timely manner and the product was as described, shipped fast, billing and payment process was fast and easy. I had a great experience.

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    Price

    Reviewed June 3, 2017

    At times, eBay can be fun. Other times, it can be overwhelming. There are too many items which makes it difficult selecting the right product with the right quality and it takes a while to find what you need that is a trusted vendor. Comparing items to make sure you select the right one is a lot of work. Not all dealers are honest and trustworthy too. Not all products are in great condition, and it can be concerning finding the ones that are in great condition. Also, shipping can be expensive. It was a lot easier years ago than it is today.

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    PriceEase of Use

    Reviewed June 3, 2017

    Ebay is the best website in the entire universe. It was a very useful website that can almost always guarantee to have exactly what I am looking for at a very affordable price. I have never been let down using eBay that I can recall. I like that the search engine is very easy to use to type in anything you could possibly be looking for. Varieties change from sports to cooking utensils. Though sometimes, bidding can get to be a bit of a nuisance while using the website in controlling the bids and monitoring everything to make sure all goes according to plan.

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    PriceEase of Use

    Reviewed June 3, 2017

    eBay really seems to have everything. I have never done a search that didn't give me results. I can usually find pretty good pricing as well. On the other hand, the search filters are difficult to use quickly and the search feature is a bit too generalized. I find it a bit too big to find everything I'm looking for. I'd love to be able to specify exactly what I want without having to use all those filters. Each click means a wait for the page to reload. It would be nice to be able to set all the filters at once.

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    Punctuality & SpeedProcess

    Reviewed June 3, 2017

    EBay is an auction site so I could possibly get an item for pennies on the dollar. But, I have to wait it out when I order something that I can't get with the buy it now option. A couple of times I've been priced out of an item and I've also lost an item or two in the auction process when someone came in at the last instant and made a higher bid than mine. Other than that, the many times I've used it has been no problem. The product selection was great and change daily, the whole process was seamless and secure and the products always have arrived on time and many times they arrive early. Also, they accept Paypal as a means of payment.

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    PriceEase of Use

    Reviewed June 3, 2017

    eBay is easy to use and quite fun. A very enjoyable experience with many areas that are appealing and you can actually spent unlimited hours just browsing the many selections of interest. It has wide variety of products available for almost any price range that suits you. The prices are generally good and most times offer free or discounted shipping. A truly different and unique shopping experience for everybody. But there's almost too many different product categories to use. Despite this eBay is a great site for any product or service you might be interested in.

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    Verified purchase
    Customer ServiceStaffReliability

    Reviewed June 2, 2017

    Buyer lies about an item being defective... Says it's a lie. And eBay still gives them a full refund. Reps lie on the phone and waste over 45 minutes of my time to just tell me they side with the liar.

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    Price

    Reviewed June 2, 2017

    It was easy to shop on eBay. I just typed in what I was looking for and hit search and the products came up on the screen. I looked for specific Christmas ornaments and was able to find exactly what I wanted. A wide variety of articles are offered and you can usually find what you are looking for and prices were reasonable.

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    Reviewed June 2, 2017

    I had great deals and bad deals and their feedback system is not good. I like the fact that there is some purchase protection if the deal turns out to be bad. I continue buying there, 16 years after opening the account.

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    Price

    Reviewed June 2, 2017

    My experience with eBay was satisfactory. I found the product I was wanting at a reasonable price and it arrived in a timely manner. I like the chance to get products at a lower price point and the opportunity to get low or free shipping. I also like the option of the Buy It Now instead of only having auctions. I don't always want to do an auction and the wait time on auctions is sometimes a factor in me choosing other websites. Also, would like the option to earn free shipping or discounted shipping cost. Overall happy with my experience though.

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    Customer Service

    Reviewed June 2, 2017

    They have a great selection and make it easy to buy, and they also guarantee your purchase, even if it is an individual selling the product. The customer service is second to none and I would recommend them for almost any purchase that you have in mind. I like that they guarantee your purchase and if you are selling something they have a lot of ways to keep track of all aspects of the process and also they make it easy to relist an item that is similar to the previous one. Sometimes it takes a while to get the product and if you are selling it takes a while to get credit because they are waiting on the buyer to evaluate it and make sure that it is in good condition and what they expected to receive.

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    Online & AppEase of Use

    Reviewed June 2, 2017

    I normally shop online for automotive parts and eBay always have exactly what I need. It was the most stress-free online shopping experience. The site is easy to navigate, and I always find the best deals on eBay. 9 out of 10 times I only use eBay. I'm never unsatisfied with eBay.

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    Customer Service

    Reviewed June 2, 2017

    The eBay bucks for purchases are fantastic and the search engine for items is great. I like the variety of items available, the free shipping, the good customer service, and the payment options available. The seller rating system and comments are great tool. I have over 200 purchases. I had a bad experience from only one seller I would not praise or rank highly and customer service resolved it. Overall, my experience with eBay has been fantastic.

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    Customer ServicePricePunctuality & Speed

    Reviewed June 2, 2017

    It was a very easy process having a PayPal account already set up and check-out was smooth and no problems. The prices and selection are good. You get a variety of options. The customer service and shipped products were efficient and timely. I like that sometimes you can find unique products than other places and also sometimes the seller will lower the price of something as well, and work with you. I like the reviews of people to see the integrity of the seller also. The one thing I don't particularly like is the auctions where you bid on something. A lot of times you get outbid at the last minute and that's no fun.

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    Customer ServiceInstallation & SetupPrice

    Reviewed June 2, 2017

    Shopping with eBay was great. I love the setup of the site. It definitely has all of your shopping needs on one site. It's amazing! When dealing with eBay their customer service was very helpful with any issue that may come up with an order and that is definitely a plus when it comes to shopping online. I love the variety of items that you can purchase on eBay. You can find things on eBay that you wouldn't find in a normal store. A lot of stores don't carry the amount of items that eBay has all on one site! However, I hate shipping costs when shopping online. A lot of places have outrageous prices for shopping. But to get the products that you can't normally find you have to pay the shipping.

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    Online & AppEase of Use

    Reviewed June 2, 2017

    I have generally had good and problem-free experiences buying and selling all sorts of items on eBay. The site is easy to navigate and use. I enjoy browsing for interesting items. Ebay also has a wide selection of items priced to fit all budgets, so you can usually find whatever you are looking for. It is a fun way to make money, selling items that are just sitting around unused. The bidding is fun and easy, and the sellers are basically top notch as well. But I dislike that you can't try things on as you would in a store, so clothing shopping on eBay can be a risk. Sometimes descriptions of items are also not 100% accurate. I also dislike paying the shipping and handling fees too.

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    PriceOnline & AppEase of Use

    Reviewed June 2, 2017

    eBay is easy to use and payment is still easy. Listing on the site is straightforward and quite smart. However, it is a lot harder to sell than comparing to years ago. Less and less people are on it to bid and buy. I have very little traffic selling items that used to sell quick and with high bids. Buying is also not as good as before. Most people are merchants and I rarely run into people that are selling old used items which could be antiques. It is like Amazon now but with extremely limited amount of selections. It used to competitive because it was a bidding site. Now, it's just simply a shopping site and the price is not competitive. It doesn't serve my needs any more and I don't trust most of the seller.

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    Customer ServicePricePunctuality & Speed

    Reviewed June 2, 2017

    I bought a watch from eBay for a very reasonable price and safe way to pay for the item is by using PayPal. I did not have to use customer service this time but I have had very good results in the past using customer service. I like that it's a fast, safe and secure deal. The selection of items that I was interested in was very good and very good information to describe the item that I bought. The eBay website has almost any item a person might need.

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    Customer ServicePrice

    Reviewed June 2, 2017

    I found a good selection of products at low prices and the purchasing process was simple and easy. Security seems adequate for sharing financial information to complete the transaction too. Most purchases are tax free if purchased from out of state sellers. Shipping is often included and if not the charges are stated clearly and upfront. Also, communication after the purchase to track progress of order fulfillment is excellent. However it is difficult to search for certain items because the results also include accessories and peripheral items which are hard to filter out to just include the main item you wish to purchase.

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    Customer Service

    Reviewed June 2, 2017

    Ebay has great product and fast service. I would love to use them again for whatever products I would need. Customer service is excellent and the site is great. Sometimes a long wait for my products to be delivered to me but that can be expected.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 2, 2017

    I love using eBay as it's so easy and cheap. Customer service is awesome and responds quickly. Most items are what they say they are and users are usually friendly and honest. The tracking information is usually accurate and easy to follow. Most items are sent quickly and with little or no damage. Their money back guarantee is exceptional whenever you're not satisfied with a purchase. Sometimes items are cheap and come from China, being fragile and cheaply made. Items from China and other countries take a while to ship and arrive at their destination in the U.S.

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    Reviewed June 2, 2017

    I like how eBay was back in the old days but there was a victim of its own success and there are way more sites than there used to be. It was back in the early 2000's when there was a bigger selection for it. It was the heyday of ebay.com. It was a great experience but it isn't as great now. I don't like how it's set up now compared to when it first was started. I am not going to be using it anymore. I realized that it wasn't as great as it once was.

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    Online & App

    Reviewed June 2, 2017

    My experience with using eBay has been a positive one. I like that eBay has a plethora of helpful things to be found on their website. eBay has helped me start recollecting things from my childhood. They also have everything to suit my needs. They have always delivered my stuff in a timely fashion and I receive every item undamaged.

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    Reliability

    Reviewed June 2, 2017

    eBay has fast delivery, good shipping rates and a variety of items so you can decide when and if you want to buy something and if there is a specific vendor. I like their competitive prices and you can review other people experiences and problem with a vendor, and sometimes the shipping can take or product or item or if the seller is less than honest. But I don't like defective items and when they are misleading in the items to make you believe you are getting something you're not sometimes. Also, I don't like when you're not sure what the difference is between items. But overall a good experience.

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    Price

    Reviewed June 2, 2017

    I do not like the bidding part of eBay, I have tried this before and you think you are going to win and get the item for a good price and then right at the end you lose out. But now that I know I don' t have to bid on things in order to buy from eBay, I like shopping there. They have a very large selection and variety of many of the items I am interested in. I like the prices of most items and that a lot of items come with free shipping. I also like checking out with PayPal. It is easy and I feel secure.

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    Punctuality & SpeedProcess

    Reviewed June 2, 2017

    I enjoy the process and finding what I want to bid on or buy direct. Place the order and then it is usually shipped quickly. The only thing I do not like about eBay is if you get a seller that is dishonest about their product or do not ship as stated. Then you have to get eBay involved in the dispute to get it settled.

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    Price

    Reviewed June 2, 2017

    I shopped more than 30 times over this year and it’s very good appealing shopping in this site. I like all the merchandise and price. All the delivery process is very easy. Awesome and amazing experience.

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    Customer ServiceStaff

    Reviewed June 2, 2017

    It was so much fun to buy and very easy to browse on eBay. Purchasing on ebay was a breeze as well because we have to pay with PayPal which is safe and secure and easy to pay without using credit cards. Paying with PayPal is the best part with eBay. It allows me to pay online securely and directly from my own bank account. And you can make payment out of your home couch not getting to go to your bank itself. There is not much I dislike about eBay except their customer service which is not too good. I contacted them once but they're not so helpful. Also their phone number is hidden and hard to find online.

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    Customer ServiceContract & Terms

    Reviewed June 1, 2017

    I had a store rate for posting on EBay for several years. I knew that I had committed to a year subscription in order to get that rate, so I let it run with payments automatically deducted from my account monthly despite my not posting any listings for the entire year of 2017. On June 1 2017 I received an email stating that my yearly subscription is automatically being renewed as of today. I went online to cancel and a pop up appeared stating that I will be charged $73 for early cancellation. I called and was told that I had to cancel by yesterday and there is nothing they can do for me and that it is in my contract. I now have to pay for a year or pay a penalty for something I haven't used in at least 5 months.

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    Verified purchase
    Customer Service

    Reviewed June 1, 2017

    I bought the item (digital camera) Apr 18, 2017. I didn't receive it till now. I tried to communicate with seller - no answer. I opened case for refund money. EBay closed it without any reasons. Message: "Based on your communications with the seller, we see that you received the item". I don't have any communications with seller. I wrote twice in support - no answers. So at the moment I don't have item, I don't have money and I don't have any answers from eBay support.

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    Price

    Reviewed June 1, 2017

    Whenever I look for something not sure what category of it is, I go eBay, usually what I am looking for are found there at affordable price. I buy dolls from Japan, music from mid East, mostly I can get on eBay. If seller is in USA, I can expect the items to be here in few days and I can also ask them to take package on Saturday and many sellers ships immediately. However, process of payment, only PayPal, once registered with it, difficult to change. Also, if Items are on the auction only, I have to wait to get it until the auction ends, or gotta pay more than expect depends on how the bid goes.

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    Customer ServicePrice

    Reviewed June 1, 2017

    eBay is a great site! There is a very wide and grand product selection. Every time I have used it I have not had any problems. I like that it is quite reputable. The items are mostly of quality and I really like how easy it was to purchase the item that I wanted. It was a very simple process and their customer service is great. My overall experiences have been nothing but good. It's a really good website to purchase new or used items for reasonable prices.

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    Customer ServicePriceProcess

    Reviewed June 1, 2017

    Very good overall. Good selection and competitive prices. Bidding can be fun but it's good to have the option to buy things right away too. You can find things you cannot get elsewhere and fun to get bundles of items like stag sale. Process works smoothly and I never needed customer service.

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    eBay Company Information

    Company Name:
    eBay Motors
    Website:
    www.ebay.com