eBay Reviews

I called billing because of charge of unfair billing fees. Spoke with a Sarah that said she could lower my fees to 50 dollars. The next morning realized that was a lie and she lowered them but significantly less than we spoke about. This is not the first time I have had issues but gave eBay the benefit of the doubt. No more. The government regulation agencies really need to look into their business practices. Crooks!!

My response with eBay was easy. I bid or used the buy it now feature and was able to purchase the products I wanted and received them without any problems. Specific things that I like about eBay are that I can get things I want at a cheaper price all of the time. It it simple to use the buy it now feature and not hassle with the bidding process. One of the only things that I dislike about eBay is sometimes the sellers aren't completely clear with their descriptions of their products that they are trying to sell making it a hassle to have to keep going back to ask questions.

The website was terrific and easy to navigate. Very good experience viewing and buying retail goods. I liked all the merchandise and the prices were good. I was very happy with my experience and would return to shop again.

Overall shopping experience is always easy. There is a lot to choose from. Easy to checkout and buyer oriented. Easy to contact if there are any issues but usually there are none. I found what I needed and it was very easy to complete transaction. I feel safe being a buyer because there is so much protection in place. I usually find what I need. It's become more of a store than an auction site. So much so, there are so many sellers selling the exact same thing for the same price. The same sellers are doing multiple listings of the year exact same product at the exact same price. It's very expensive to sell in eBay these days. Not like it used to be.

The shipping is a pain to deal with the last time I ordered something off eBay, it took a while to get here. But I like the fact that sometimes you can buy some stuff for really cheap when no one else bids on. I also like being able to communicate with the seller selling the item. I like shopping on eBay most of the time. However, I have had a couple of bad experiences though with some sellers. They have not shipped out my products in a timely manner, another time a seller said they would send me two of something so I paid the price for two and only got one. Sometimes people can make the product looking more appealing than it really is. Overall experience with eBay was okay, not great.

The sellers are good. People ship fast and it works. This is a very good place to shop and fun. I like the sellers and the community. They also have good prices and lots of selection like worldwide products. It brings people together. But their customer service is horrible and their gift cards are messed up. They need to fix that problem. I lost 50 bucks on a return because it wouldn't go back on my gift card.

It was a positive experience because the item was reasonably priced, there was no shipping cost, the service was fast and friendly. I noticed that there are many sellers and some charge way less than others for the same product. I like the many categories and items available along with the chance to purchase memorabilia you cannot get anywhere else. I also like that eBay also has a money back guarantee program that benefits the buyer. Sometimes though there is a postage fee charged by the sellers and this postage fee can be a bit more than I want to pay for it. Also, sometimes I notice that the ratings given a seller may be questionable as far as how the seller received such a high positive rating.

I have had both good and very bad experiences dealing with eBay. I can order small items, often with no shipping costs and most of the time the items arrive quickly, too. There are also many vendors who permit you to order just one or two items. But I mainly use eBay for small orders that I cannot get on Amazon.com because I have such little trust in the process. There are dishonest vendors on eBay who can and do rip you off. So I only order items that are under ten dollars because I am willing to lose that amount, but no more.

Overall good shopping experience. There are many product selections and I like the ability to find many different items on eBay. No matter what you are searching for, you can usually find something at least close. And there are sometimes multiple versions of the product you are looking for to choose from. Also, the purchasing process was quick and easy. I have received satisfactory customer service from sellers on eBay.

eBay is easy to deal with and navigate website. I like the many choices of selections, ease of ordering, fast and free shipping, convenient and most offer returns shipping. I also like the use of PayPal.

It is a great experience because I can find items I could have never found before. Also, when I take my time and patiently wait I can get some great deals. What I specifically like is the ability to find items that were manufactured years decades ago and before eBay were impossible to find. Also, I can sometimes get great deals on them. What I dislike is there are people who intentionally try to mislead what their items really are. When I first started eBay, I got ripped off on several purchases.

You can find basically anything you could possibly want. Even though you end up spending probably more than you would want to most of the time because of the bidding... The bidding can be quite fun, but nowadays, the bidding feature isn't practical because there are other sites like Amazon.com where there are no bidding and you just buy whatever you want. I also feel like their shipping is more expensive than other similar sites. Overall using eBay is complicated mostly. You never know who you're dealing with or what the product will show up looking like. I received broken or damaged items and getting refunded is such a hassle.

I like that I can find anything I can imagine at eBay. I really like getting a good bargain. I also sell on eBay. It's like a giant garage sale and is so much fun to buy and sell. Selling your no longer wanted or needed items is a great way to make some extra cash. However, I dislike that the fees always seem to be going up. I really dislike that it is so difficult to leave negative feedback any more and that there are always some buyers and sellers that are scam artists and manage to get away with taking the money and not sending the item. Just as bad are the buyers that buy the item but never do send the payment. Luckily eBay will reverse final value fees and refund money when these things happen, but it all takes time and is frustrating. However, signing up is easy. The purchase process is either by winning an auction or using Buy It Now to purchase without waiting for the auction to end. Your purchase is protected by PayPal.

eBay is easy to find a variety of items on, including gently used items. I can easily tell which items are being sold by a company versus an individual person. Also I like the feature where I can bid or quickly buy an item I don't want to wait on. Purchasing and checkout process is easy enough to navigate and I have had little to no need to contact customer service regarding any problems or concerns. The product selection is good but not as good as other sites. Amazon has a more user friendly process as well as a bigger variety of items to choose from. I use Amazon more often than I use eBay. New items tend to go quickly so if I need a night to think it over, the item is usually gone. I dislike impulse shopping so that is a downside but I can usually find a similar item if I decide it is an item I want to buy.

I like the huge variety of items available from a variety of sellers across the country and world. You can spend minutes to hours just browsing the searches and looking for bids on whatever product you want. The customer service representatives really care about a customer's orders and they respond quite fast. It's a much better, lower cost online retailer compared to places as Amazon where the prices are very high and the items aren't exactly as well kept or quality assured. Shipping on eBay is better as well and the item assurance is what can keep bringing you back.

Overall experience with eBay was great. I find eBay to be really globalized and easy and variety of things are available for lower costs. I like the option of selling and buying. It is easy to contact and the details for the orders are precise. However, the international shipping takes a lot of time which is technically not eBay's fault. Also, the interface of the site could be much more appealing. The category search could be more optimized and refined too.

I love eBay. They have easy search and filter abilities in order to limit the items you are looking for and I always find what I am looking for. Easy payment through PayPal, and many other payment types. There is also always Quick and reliable shipping, from many of the vendors with tracking to watch the progress of your item. But when items have not arrived on time, there are limitations on contacting sellers. Also, the pre-generated system is very difficult to navigate through. But items are as described and I have had many great experiences.

It was a very easy purchasing process, though a little stressful because it was a bidding war, and came down to the final seconds. But once the bidding was over, it went very smoothly. I like the variety of things available on eBay. It is interesting to see what is out there, and also have many price options and shipping options from different sellers. But there's a risk of overpaying. It is also possible to have a run in with an untrustworthy seller and get a defective product.

Product selection was good. I was able to find what I was looking for. I can find older items that may not be available on other websites or stores. The overall experience was positive. I am able to bid for an item, I often can find things for less money than a store or other websites. However, I do not like that I can be out bid, or possibly lose the item I was bidding on. I do not like the possibility of purchasing an item that may be fake.

I mainly enjoyed and adored the wide variety of products that eBay provides. Nothing that you look up, you will most likely find it there. It's also very easy to navigate through the site. You can find things really quick so purchasing my products was very simple, too. The only thing I really had trouble with was the shipping process, it took quite a long time for me to get my stuff. But that is mainly the shipping company's fault. Another thing I didn't like too much was the fact that some of the products are used or they aren't what they say they are at all.

I dislike that some of the items have a very high price instead of a low price which is what I want. You also have to pay a fee to sell stuff. Also the eBay rewards points expire too soon in order for me to use them since I shop only during times I need a specific item. On the other hand, I like that I can search for specific items and filter them. Buying, bidding and paying for the items I want is easy. I can use PayPal to pay for my item and if something is wrong with the item like it never comes then I can get my money back. Plus, I was able to find out of print anime DVDs and other merchandise that I wouldn't find on other online sites.

I like that you can find almost anything you want on eBay. New or old, someone is probably selling it and you can usually get a better price on whatever item you are searching for if you have the patience to wait out bids. I did get my account hacked several years ago, but eBay helped me resolve the issue and my account ultimately didn't suffer for it. Also I can be impatient or forgetful so waiting out an auction or trying to remember to be online as it expires to try and win it are not always my strengths. But overall it's been a positive experience.

Using eBay is fine. Sometimes it's hard to find what you want or get descriptions or details from sellers though. Purchasing is straightforward. Easy to buy stuff or just store it in your cart for later purchase. I like that a lot of random stuff is available that you can't find from anywhere else or at least not easily. Also the lots of international sellers so things can be cheap even if shipping takes forever. I don't like that seller descriptions that are often vague, contradictory or outright inaccurate. It can be hard to resolve problems when they occur. Sellers often simply don't respond to questions or give nonsensical answers.

It is easy to search and purchase products with eBay. The website was very easy to use. I like the layout and the way that the categories are separated. I was able to easily find what I wanted. I think everyone would have an easy time using the website. The transactions were simple and quick. It is a site that I would use again, if needed. I highly recommend it.

I can almost always find what I'm looking for and the process is generally pretty easy to handle. We don't sell, but we like knowing we can. There are lots of choices and I can find rare items. The prices depend on supply and demand, not store price. You can't always guarantee quality items so you must depend on each seller. I can see if the person I'm buying from has a good rating. I like that there are many payment methods accepted and I usually get my items very quickly. Though sometimes, they have outrageous shipping charges. Overall, it was great.

Fast shipping and easy website to circumvent and navigate. Most sellers are honest and willing to respond to messages in a timely manner, the selection has always been great and plentiful. However, some sellers are unfair and will not answer messages in a timely manner or at all. Also, some sellers will not ship items once you have purchased either with buy it now or auction. Feedback is a great tool to utilize so that we as buyers can weed out honest sellers versus not so honest sellers who only want your money and not necessarily a good and honest and trustworthy business deal.

I love eBay. Always a good selection and I'm always able to find any item I'm looking for, regardless of rarity or uniqueness. The only thing I dislike is the way the searches are sometimes inaccurate and don't show all the relevant listing, and you have to search the keywords in a different order multiple times to see all the listings. However, I like the competitive pricing on eBay. The sellers always try to underprice each other which makes for a great deal for buyers in most cases. I also like the "best offer" feature, because many times the seller will accept offers of pennies on the dollar for their listings.

eBay has a wide variety of product to choose from at a reasonable price. Easy purchasing process and I like that it's very easy to see shipping cost, tax, and total price before purchasing. Didn't like though having to give them my banking info to sell something. Also didn't want to set up a PayPal account. Some prices are higher than I can find elsewhere.

I like how some items can be purchased for very low prices, and many items are things that cannot be found on other shopping sites. But I found the experience very disappointing. The product that I wanted was represented as in new condition but when it was delivered, I found that it was beat up and rusty. I contacted the seller but was refused a refund. I am unable to judge a seller accurately as to whether they are trustworthy or not. Also, there is no way to hold the sellers accountable if the delivered product is suitable or not. The auction aspect is not something I care for much.

I have been shopping on eBay for several years. There is an amazing selection of products. I have purchased gifts for people that would be hard to find in stores. I bought a sloth book for my sister this year for Christmas. I like that you can narrow your search by item condition, cost, and shipping costs. I enjoy that eBay offers promotions like eBay bucks and coupons at times. I like that eBay.com connects you to individual sellers as well as businesses. I also like that I can sell items on eBay with relative ease, but I dislike that eBay.com charges a fee for selling items. I wish the fee would automatically be deducted from the purchase total so you don't need to take additional steps to pay the seller fee on your own.

I had generally good shopping results, though have had some bad results as well. An unfavorable customer protection outcome made me stop using this site entirely. There are a lot of scammers, and customer protection is next to meaningless. After purchasing a counterfeit CD advertised as the real thing, the site refused to do anything about it, and at last check, the seller was still active. However, you can find a lot of different and varied products for cheap or less than you would pay in a store. Winning auctions can be fun. It's fun just to browse and see what you can find.

I have issues with trusting sellers on eBay. I do not want to be scammed through online sellers. I do appreciate how eBay is associated with PayPal. It puts my mind more at ease. I bought vinyl stickers for a friends car and used the "Best Offer" option to haggle down the price. It was a very smooth experience and I had no issues with my seller. I like ordering pre-loved handbags and accessories from eBay.com. It saves me a lot of money not buying items brand new. It also saves me the hassle of physically going to a store.

I love using eBay. I can shop any time of day or night and being able to bid on items is more fun than buying them outright. I love being able to set search parameters and come up with all sorts of interesting items. I love being able to shop without leaving the comfort of my home and a lot of times I find things I can't find in stores. The prices are less expensive than shopping in stores as well. But sometimes people aren't truthful about the condition of their items. Also sometimes I can only find items across the world and shipping takes a while.

The company sustains itself by being impossibly difficult whenever confronted about crediting money owed. A business that has such an unbelievable lack of transparency to how they charge their sellers should not exist. I loathe this company so deeply. I've never experienced such run around in my entire life. Selling here is a tragic mistake and should be avoided at all costs. A scam of the highest level.

Do not buy or sell on eBay. They do not back up their highly touted 100% money back guarantee. If you buy something that is nothing like as described and return it, you will not receive a refund. Not a dime. They don't care, despite all the promises that they will help. They will ultimately side with a dishonest seller than properly refund your money, despite proof of return. They will side with the dishonest seller who they make $$$ off instead of the innocent buyer. Buyer beware!

I was a little nervous about purchasing on eBay just because I have previously heard bad things, but it actually was not that bad. eBay had the lowest price on the item I wanted, so I decided to purchase from them. I like that you can either bid on something or buy it now. Doing it this way, you can shop around for the best deal and see if buy it now is better or if you want to try and bid for an item to keep the price lower. However, I feel as if it is a little unsafe. Also, I typically worry about the quality of the item or if the seller was honest about its condition. I have also heard of instances where someone has purchased something on eBay and it has been a miniature version of the product they wanted, like a picture frame for instance.

Great experience. Loved my stuff I got. I always like to look on their website to see what kind of deals I would like to buy. EBay so easy to work with. I like that fact that you can use PayPal and that is probably the best thing you can use when you are buying merchandise.

There are quite possibly millions of items for sale on the eBay site. It is very easy to search for items, with certain search conditions. I personally like being able to use the buy it now option, to cut down on stress. You can also find positive and negative feedback about sellers. It also gives you several options, to either shop or sell items.

eBay member since 1999. For the most part it was good. My last purchase arrived broken but the seller gave very good customer service. My money was refunded and I got to keep the part of the purchase that wasn't broken as well. We exchanged positive feedbacks. You can usually get good prices on the items you are interested in. The selection is good and obviously the merchandise is ever changing by the minute. I just don't like bad sellers. Sometimes it can be difficult to speak to a seller directly if there are problems, it seems. There were problems with a seller's PayPal account once and I could not get it to accept my payment. The error message was regarding a problem with the seller account and I tried to contact the seller through eBay repeatedly, to no avail. I was never able to complete my purchase or receive the item that I won.

eBay is very good, amazing and attractive site than other sites. It easy to found any product on this site even if used product with suitable price and high quality. l like it. There are a lot of things on this site - a lot of toys, different design of clothes and a lot of different categories. However, they need to deliver product more early and fees of shipping need to be less cost or free shipping. Especially when l was a familiar customer or buy a lot of product and used this site for different uses.

Product selection on eBay is probably the best. I like that it is simple to use and there is a lot of variety. You can pay securely, so if something were to go wrong with the order it can be fixed fairly quickly. But that has only happened a few times to me. Also, you have to do your research and make sure you do not get ripped off. Some sellers are not trustworthy. The reviews from other buyers help to prevent that. If something seems too good to be true, it probably is. Like with most things, you cannot really trust most people. Sellers can be sneaky, deceitful and still make a living by lying on eBay.

My purchase took a long time for me to get. I had to wait for about a week for the seller to reply to my questions about the product I was buying. Shipping was ridiculous on it and my package was banged up. My product was scratched like it had been previously owned. I liked the PayPal I could buy thru. I may or may not shop here in the future, depends on the product I'm buying. I like the variety and the prices. I can contact a seller about a product and also keep track of my purchase where some sites have no tracking, but it could depend on seller as well.

I like eBay. I can find store sale prices and shop around for things I can't find near me. I like the variety, lower prices and that I can get unique items sometimes. I also like that sometimes I can get very cheap but neat novelty items from China. However, I don't like that it's been taken over by retailers rather than individuals. I also don't like that the company makes selling difficult for people trying to sell things and I don't think it's as fun as it used to be when it was just individuals selling neat items.

I was looking for a CD by Prince and they had what I wanted but when I clicked it on to buy the CD it said it was no longer there and I was disappointed to not be able to buy it. I also dislike the search process, especially for music and CD's. But eBay has great selection of items, especially music CD's, at a range of prices that is impressive and I like that their sellers tend to be fairly reliable.

eBay has simple process for buying, selling, and paying. eBay is good about handling disputes in any of these situations. Problems are usually solved within a reasonable amount of time. And I like that there is a wide variety of products at a good price. But perhaps more advocacy when dealing with a problematic situation would be useful, as sometimes I've had buyers not interact and then make it look like my fault.

I had simple and easy transactions with eBay. Buy items from strangers and they arrive at your doorstep a few days later. Literally the easiest transactions you'll ever make. You can find used, rare items that no other site offers. Trying to find items that haven't been on sale for years and find multiple items in mint condition that fit my needs. This place is about all I could ever ask for. There is nothing wrong with the set-up whatsoever. I would never change a thing, keep on being the same, eBay.

eBay was okay. I don't really like the model where you have to bid on items and then check back to see if your bid has stood up. And if not you have to resubmit at a higher price. I just want to buy it at a great price. But I like the ability to get a good deal. This is probably the best thing I can say about Ebay. Other than this the fact that you find almost anything on the site.

Customer service of eBay is good. Question always answered very promptly. Usually a good selection of products. Can find some things I can't find at other places, sometimes better prices, sometimes prices are too high. I like to get a good deal. Also at times they do not have what I am looking for but most of the time they do. Always received everything on time. Very satisfactory shopping on Ebay.

I liked the product selection and purchasing process. It was interesting to look at all different kinds of products on this popular site. I especially like to find things I really want and/or need for good prices. I generally enjoy the shopping process and the results.

I have had a generally decent experience with eBay. The product selection is large so I can find the best prices on what I'm looking for, and it is a convenient way to purchase items owned by other people, or from another country. And the prices are reasonable. However, there are many low-quality counterfeit products being sold, and eBay does not have involvement in counterfeit item disputes, so it is a bit of a gamble. Also, the design of the website is ugly.

I have listed many items on eBay and am not certain if it's the folks who shop there or the economy or perhaps both but my items should sell for twice what I have been asking, or MORE!!! And I can't sell a dime for a nickel on this site. I'm done selling on this site!

The reason for my review is because eBay allows sellers from all over the world with no accountability whatsoever. I haven't counted fraudulent vendors unreliable vendors and counterfeit vendors and it's getting out of control and I get no support from eBay whatsoever. I stopped selling on eBay because of their high fees which leaves almost no profit for the seller. It almost seems as if we're working for eBay instead of ourselves. Now I face another issue where I purchase things with estimated arrival dates that are not real. For instance I will order a sport jersey estimated to arrive on April 14th when I receive it around April 25th that is almost a two-week difference. EBay sucks and I'm going to Amazon. Yeah Amazon. They have more respect for their customers. I'm only one until everybody else starts thinking the way I'm thinking and then I will be power. I hope eBay founders like the Titanic.

Excellent site and I've been very impressed with the way the site is run and administered. Great selection. In the case of my special interest in jazz cds, the number of selections is amazing and many of the comments by other purchasers are worthwhile. There are people who complain about getting ripped off, but the one time I had a problem with a seller they stepped in and resolved the matter quickly and fairly.

My order was right the first time I ordered it. They had what I wanted at a reasonable price and I was able to get it without paying too much for my shipping. I got everything I ordered and it didn't take that long. I also enjoyed the fact that I could use PayPal.

The whole process of shopping and buying and paying for products on eBay was very good and it was very easy to find, select, check out and buy all of the products I wanted. The best things to like about eBay include the selection being very wide, the prices are low, and there are many sellers to choose from and many offbeat items to consider. The things I dislike include not being able to handle and see the physical product and needing to rely on sellers who are often dishonest about product condition and attributes.

Great product selection, shipping time varies, always able to find what I need and the customer service is usually really good. PayPal is also a great partner. They also have prices that cannot be beat. Sometimes though the shipping will take a long time or seller won't be responsive but the thing about eBay is that there are a bunch of different sellers all over the world.

For a NON tech person, it is hard to follow at first but I accomplished my sells and buys. I like the selection of items, the chance to bid on them and the choice to buy new or used items. I like that people can leave reviews that I can read. However, I hate linking things to PayPal and then my bank. A real pain. It took me a while to figure it out. Some sellers also say they are in the US but the merchandise comes from China. Not good. I avoid China and sometimes it is hard to tell.

I really like the fact that you can basically find anything that you might need on eBay. If you are looking for a certain collectible it's easier than looking through garage sales or thrift stores or antique shops. But sometimes it's difficult to find things because there's just too many products to choose from. It's also difficult to keep up with everything everyday. You never know when that perfect item is going to show up so you kind of have to check eBay constantly. And they have too high shipping and handling fees.

I like the ease of finding things. I like the reviews that it provides. I like the ability to see what other people bought and for how much. However, I don't like the bidding process since a lot of people wait until the very end. I also think that the site has become too popular. But overall, I really liked my multiple purchases from eBay. I have bought a variety of products from them over the years. Including: toys, personal items, and clothes.

I like the wide variety of categories that I can choose from. And I really like all the various products that I can browse through at my leisure. And prices for products vary greatly. It is also fun to shop and be able to choose the vendor who has what I want at a price that is acceptable and the vendor ratings. The only thing I find frustrating at times is that I have difficulty choosing the correct category for what I want to shop for. It is somewhat difficult to narrow down a product category so there aren't hundreds of choices.

There is a huge selection of products on eBay that can't be found anywhere. I like the search feature and I like that I can see what other products a seller is selling. However, it is hard to compare similar products because prices and shipping costs vary. I don't like to wait to see, if I won an auction so I mainly use the BUY NOW products. I don't like that there are so many different sellers and I don't know who to trust. I also don't like the feedback score that may not be truthful and the members that don't answer questions.

I like the products because they have a great choice of items. I like the the pricing because some dealers do not make things overly expensive. I like the guarantee of getting my merchandise. However, I do not like how the payment process is done. It is confusing and difficult with some of the dealers on the website. It is also hard sometimes to get the dealers to contact you if there is an issue with the order and you have to return things. Using eBay was not as easy as people make it to be. It would be nice if the payment section was a little simpler and that you didn't have to have a PayPal account with some of the dealers to buy things.

Easy to find what I was looking for and easy to compare prices of all the different products and sellers that list things on the site. It takes a lot of forms of payment. I liked that the search box makes it easy to find and narrow down what I am looking for and I can compare different sellers prices for the same item or similar items. There is nothing that I don't like about eBay. It usually has what I am looking for and sometimes I can find a better price through a direct seller or other site or Amazon.

eBay is easy, fun, insightful and very convenient. I like being able to find products that are no longer sold in stores, or bargains in general and have them shipped to me quickly. There's always something new to discover. I like being able to narrow down the search results to find exactly what I want, or, if I don't know exactly what I want, to become inspired. I also find eBay.com to be reliable and trustworthy. It has virtually everything a shopping website should have.

I've been a customer since 2000. The payment processing is a breeze and it's so easy to find just about anything. So many items I love can be found on there for reasonable prices. I like that my purchases are protected by their money back guarantee if anything goes wrong. The only thing I do not like is they always side with the buyers when something is not the sellers fault. That can be a burden on a seller, which I do on there from time to time.

The best prices can usually be found at eBay and their quantity of products available are outstanding. I have had only one issue with them in the many times I have purchased from eBay but the customer service was quick to reply and eventually solve my issue. I like that there are hard to find and discontinued items not found almost anywhere else and almost always for a lower price. The items are very easy to look up and follow, as well as sell if I wanted to. The shipping has gotten faster than in years past adding to the value of using eBay. The only issue I see is if someone did not like setting up a PayPal account, which many eBay sellers want buyers to have, for security reasons. I have heard it is difficult to use prepaid visa gift cards to pay for items.

I purchased a clutch on eBay, made a simple mistake, got the wrong one! Then the one needed this guy of course don't carry the one I need. So here's where the $$$$ start to rack up. 117.00 clutch, shipping to send back 29.87, Oh and don't forget the 23.50 restocking fee 53.47. 117 - 53.47= 68. Really guys come on.

I ordered 10 bulbs, Fall Blooming SAFFRON CROCUS Sativus; Item ID: ** on March 19th, 2017 from Seller - pietrsaemia. The seller appeared to be confused about what I had bought from the beginning. The bulbs I order was not in good condition when I received them. I planted them, but NONE of the bulbs came up. I sent a message to the seller but he did not respond until I gave him a bad review. The seller then replied to me and told me that since I had given him a bad review, he was not responsible and that was eBay policy. I really wasn't as concern about the refund as I was about his comment about that if you give a seller a bad review, eBay policy guarantee is no longer any good. Somehow when I filed the claim, it was filed as I had not received the product. I tried to change the claim to that I had a problem and I had receive the product, but eBay system would not allow it.

As a long time seller on eBay with a 100% positive feedback rating, I have recently become more and more dissatisfied with their listing policies as they continue to evolve. I recently had a listing removed for violating policy. The item was a lot of antique toy key chain cap guns about 1.5 inches in length that were compliantly listed to eBay's policy by having a orange cap affixed to the end of the barrel. What the policy doesn't tell you is that the orange cap has to be affixed by the manufacturer albeit something that the manufacturer's did not and were not required to do 40 years ago.

An incident happened to me about seven years ago. Still very angry today. I was the victim of identity theft. Someone used my information & checking account to set up an eBay account and make purchases. Several purchases were made. I contacted eBay customer service and explained what had happened. They refused to give me any information about what was purchased and where it was sent. As you can imagine, that information would have been more than a little useful to finding and prosecuting the thief. They flat out REFUSED to give me that information! It was their policy to protect the thief's privacy! So sadly, it's all about the profit. I have not, and will never use eBay. Hope this does not happen to you, but it may. I was forced to give this one star. It would not let me give a negative five rating!

Purchasing a faulty item from a sell (later so discover the seller was untrustworthy based off 100's of other reviews I really should have read before buying), I returned it. My mistake was forgetting to include a tracking feature. Basically... despite my 100% positive reviews and thorough communication vs the sellers very high number of negative reviews about the same issue and absolutely zero communication from the seller with myself or eBay, eBay tells me "their question is how will I pull it (fraud) off" after asking them how can the seller be trusted over myself. Wow huh. I don't care about the item. The main thing is what disgraceful treatment of a loyal user.

I sold a pair of very expensive Gucci shoes to a buyer in Israel. I send the shoes with free shipping. Buyers contacts me and said she received different shoes and wants a refund. Is crazy because the correct shoes were send. Ebay makes me send them a return label for $60 and also will refund buyer $300. I am left with wrong item return and minus $360 and a negative feedback. Ebay told me I had no choice but to accept return and pay for label!!! So upsetting so how am I getting protected by Ebay???

I purchased an item from a Power Seller on Ebay called fivestar007. This seller posted a nice picture of a reserve tank for 1998 M3 BMW. So I purchased it based on the picture. When the item arrived, it did not look anything like the picture. It was a complete bait and switch. So I sent the seller a message requesting a return because the item was falsely advertised. The seller refused, and in fact was really rude. Claiming that I had faked the pictures that I had taken of the product. This was probably one of the worst Ebay experiences I have ever had. So I opened a case against the seller. The seller continued to be rude through the whole process. Finally Ebay stepped in and gave me my money back. So I left a bad review for this obviously poor seller. Then Ebay never posted my negative review. I waited and waited, then I realized that it was never going to post my negative review.

So I was looking for stuff to go into my new car and I find this listing that says, "Seat Covers and Mat Combo" for $24.95. So to me that says, "Hey, you're buying a combo set that involves seat covers and mats." Right? It doesn't say, "Seat Cover and Mat Combo Variations." Well apparently there is a drop-down arrow somewhere for you to pick which combos there are to choose from and the site automatically already had one picked. I only got mats so it wasn't even a combo of anything.

The product that was ordered and the one received in the package is not the same. The MK watch has three buttons, but the one that is sent has only one button. Also the dial for the date is different. It is clearly visible that the product sold is not an original product. The Michael Kors sticker is just put on the dial. I demand that the complete amount to be refunded and arrangements be made to collect back the product. Such a shame that eBay is selling fake products to customers. They are faking the MK watches for woman. The packing is also low standard and doesn't have a premium look.

Ebay was a failure at problem resolution. So their fix was to rule for the buyer at every turn. Also the fact sellers cannot rate buyers is wrong. Why even show a negative rating when you can leave nothing but good reviews for buyers. Unreal. Been selling for years. Have like two negative ratings. First one was the guy gave it to me for painting a tool. Never contacted me. The second was a listing that the buyer ask me to relist. A 100 year old headlight lens. He claimed it was scratched. I listed it as scratched and no returns.

Man I bought a laptop from eBay. Lady tells me it shipped. Don't even shows the status or the tracking number... What type of companies keeps allowing 3rd party scammers to sell online to the community that need their items. Amazon does the same thing. SMFH.

The eBay is becoming a site without any security. I believe many profiteers should sell products that do not exist. Only to receive your payment within 60 days and after that the dollar is falling, the value will be refunded and you will have lost part of what buying and seller Invest profiting by selling products that do not exist. Estoou buying since 2012 and never received the products purchased. I really believe hesitate a mafia.

A large number of people have been harmed by the actions of the company eBay, Inc. EBay's policies are unfair to sellers and make it easy for dishonest buyers to defraud them. EBay and PayPal (the payment-processing company owned by eBay and required for all eBay transactions) always side with buyers over sellers in any dispute, allowing buyers to keep whatever items they bought and receive a full refund of the purchase price. Furthermore, in such instances eBay also keeps the listing and selling fees collected from the sellers. EBay makes it difficult for sellers seeking refunds of fees for items which eBay allegedly de-listed even though the buyers did not follow through on the sale. I will contact a class action lawyer and get this ball started. I will try to make contact at the very least once per 3 weeks, even if there is nothing to report.

I sold a product on 3/12/17. Pick up only. The item was picked up. Item was paid for. eBay refuses to release my funds for 22 days after the transaction is complete. Even after multiple calls to PayPal and eBay they refuse to release my money. So people be aware when using pick up only or PayPal payment they are a 0 out of 5 ratings.

eBay members play games with people's accounts. Specifically by emailing questions like a customer then screwing with the stars in response. I ain't stupid. Also if you tell em off on phone they manipulate your status. Also, I think if you have something really rare, some workers block bids and tip off high-end dealers for kickbacks. Workers play little games. Do not doubt me on this. It may be borderline fraud. Anybody can be an eBay worker. There are workers in there that have no life, are a cancer to the company. They wouldn't do it face to face with me, no backbone, work behind the scene. They play Ha Ha. They screwed company up. Losers trying to stick their nose in like big shots. Hidden fees, manipulative, and fraudulent activity. Somebody gonna sue the hell out of em one day and win big.

Ebay does not have any money protection for your purchase. It's a lie. I bought a laptop through eBay and never got it. It might be stolen. When I tried to talk to the seller the seller refused to give my money back. I was thinking I was protected by eBay money guarantee. That's not true!!! Now I do not have the money and no computer. Ebay refused to give me money back too.

I ordered Wellesse Glucosamine Chondroitin Juice on the 4th of March. The seller canceled the order on the 14th. He took my money, and I never received the item. Ebay and the seller promised a $17.99 refund but I have yet to see it.

I'm very upset that I got scam out of 1200 dollars and eBay didn't do anything about it. These scammers are using eBay name and getting people for their money. EBay ask me to send them receipts and the gift card information but they said they couldn't do nothing about it. It's very bad for their business and they need to get an handle on this. I'm ??? that they couldn't do anything to help me.

I have ordered EZ Lip car skirting (lip) through eBay on first week of January 2017. Until now I have send around 20 emails regarding this issue to the supplier and eBay. Just 3 or 4 times they have replied but their replies are same as making us fool. What can I do to get my money back? It is almost 75 days now since I paid for this item. Until now no one called me to collect the item or to ask about my location. Anyways it is no more useful for me, so kindly guide me how can I get my money back.

I have purchased a wrist watch of Armani AR1756 which is not a genuine Armani watch. I didn't get any bill or warranty card with watch. I will never shop anything from eBay if my matter will not be resolved.

Customer service are missing: judgment and common sense! I purchased a car starter that need to be installed by technicians. I paid $100 for the technicians to install all the wiring in my truck, which involve a lot of work for dismantling part of the dash board and soldering. Turn out the interface module (pc) of the car starter is defective. Seller didn't want to replace the module only but wanted me to return everything, including the wires which would mean additional cost for me (another $100) in order to have the technicians to redo all the works. I made several suggestions as compromise (refund part of the amount, which would allowed me to buy another module) but seller and eBay refuse and wanted me to buy another module from the same seller!

Burberry Reverse Brim Hat Return ID: ** Seller ID: ** eBay willfully allows the sale of fraudulent items on their website. The buyer is punished and has to wait and go through a series of questions and proof before his money is returned. eBay does not care about the consumer. What they're concerned with is a loss from the sale. When I received this hat it was clear to me and anyone else the seller created a fake tag and attached it to the hat.

I have purchased four different balance boards via auctions on eBay. All four are listed from China. I spent much time to win these bids. Only to wait months and never get my products. It almost seems that they (ebay, the seller or PayPal) is putting things up for auction sales, only to hold people's money for months. I always get my money back but someone I think is making a lot of money in interest holding people's money for months. I really think this is a scam to hold and collect interest off others money. If this is the seller's doing this then why isn't ebay policing this better. Or perhaps it's ebay doing it to make money via interest collections for bogus sales. Just saying! Seems to be a scam to me.

We bought a kitchen stuff in Sep, 2016 from an Asian seller (lgf6789), and the stuff was damaged on the way of shipping. We opened up a request for refund to the buyer right away with pictures of the item received, the buyer agreed for full refund at beginning, but they sent us another message next day that says they could only do partial refund without any reason. At the same time, I saw an instruction message from eBay team for the refund case opened that says: "The seller is responsible for return shipping charges. Contact the seller for a return shipping label. If they can't provide one, you can purchase a label, and we'll ask the seller to reimburse you." And eBay also informed us that the seller "cannot buy a shipping label" for the return.

For 15 years I have been an eBay seller with at present a 99.1% feedback rating and have always maintained a rating of 99%. The few negative ratings never had anything to do with late shipments. My customers have been satisfied and now big brother has come up with a convoluted rule that eliminates what your positive feedback is supposed to do.

I have two incidents and complaints. 1 was when I sold unopened iPad Pro for just under $400 more than $400 with shipping. The the buyer received the package and either during shipping by USPS or from the front door to his living room one of the corners was slightly rounded and on the clear plastic around the package there's a small one and a half inch slit on cellophane wrapping. The buyer claimed that it was damaged and he had doubts the authenticity of the clear plastic wrapping. And claimed that it was a counterfeit item. All of this was done while never actually opening the box.

Ebay is the Worst online shopping website. They sell fake products and not talk to customers. They also have unauthorized sellers. I purchased iPhone 5s from eBay, the seller of this product is Blueberry. The Apple iPhone 5s is Totally Fake Product. If eBay is not ready to solve my problem, I will give their complaint in respected department, then they will know the power of COMMON MAN. I am waiting for their reply to refund my money. PLEASE DON'T BUY ANYTHING FROM EBAY.

I've been an eBay top-rated seller since 2004. I've lost that status because of 2 buyers who are clearly in the wrong. I sold a brand new hoodie, buyer said it was used, opened case, eBay sided with her, let her keep the hoodie and forced me to refund her. Now I'm out $50 and she gets a free hoodie. Most recently, a buyer bought a video game for $12 which I shipped free. He said it didn't work, opened a case, eBay charged me the return shipping. He returned an empty package, stuffed it with papers to make it look full. EBay said because the tracking said "Delivered" I was forced to refund him the full $12. I ended up losing about $20 with original shipping and return shipping, plus I don't even have the game to show for it! No help from Customer Service whatsoever.

First I sold a Guinivere Ralph Lauren Set to an **! I told him when I sold it to him the Comforter is a King size, however it had no tag on it, this was before I ever shipped it to him; the comforter has no tag and he still wanted it. He altered it and had it cleaned and decided he didn't want it. He makes a request "Item not as described," what does Ebay do? Side with him, they forced a return. Therefore, I purchased $18.85 off Ebay site to mail it to him, and when I took to the post office it cost me another $22.00 just to ship to him. Now I got to pay the shipping for him to return to me. I guess what infuriates me most is Ebay siding with him; the ** that purchased it. After reading some of the post on here, which I wished I had read first, I am now done with eBay! PLEASE WATCH YOUR P 7 QS WHEN PURCHASING FROM EBAY, I WILL NOT BE PURCHASING OR SELLING ON EBAY AGAIN!

I have two seller accounts on ebay. On one I used Stamps.com to create shipping labels. On another occasion I use PayPal shipping, pack them up, take boxes to the post office to scan the items in and then have them shipped. On several occasions these tracking labels didn't show up in "my ebay" and ebay docked me for these labels not being transferred from Stamps.com or PayPal into "my eBay". That is a penalty and "defect" (like I'm in grade school!). Just got another one today even though the post office scanned the items in a week ago. One item already delivered, showed no uploaded by carrier. One defect!

I bought a unlock service on eBay, the service delivery period was 11 days. After completing my purchase I noticed on the order the delivery period was now 22 to 30 days. I reported the seller's fraudulent behavior and eBay responded informing me that the account has been suspended for authorized activities. I called eBay to get my money back, went through the automated response system, then kept on hold for 5 minutes to get to speak to a service agent, they collect my details then I am kept on hold again for 15 minutes awaiting to speak to a supervisor to handle the refund request then the line hangs up. I redial again same process.

False information in the website and did not receive the product. I need the eBay team to cancel my order as soon as possible and return my money as soon as possible and don't want it to be delivered now. I don't want your product. Better cancel it and immediately return the money. Return the money as soon as possible and don't want your product.

I have been a perfect eBay seller for over 10 years. Last December I got ripped off by a South Korean buyer. I listed a GoPro Hero 4. This buyer named ** made a offer and I accepted. He paid and I mail the camera in the same day. I wasn't aware that I was not able to track the item after leaving USA when mailing to South Korea. I have mailed items to Brasil, France and Japan without tracking issues. Sure enough the buyer opened a case against me stating that he did not received the camera. PayPal put my funds on hold until the case was resolved. I did contact eBay different times and customer service was awful. They did not stand by me for a second. They told me that I had to find out if the camera was delivered. Well... after many attempts and searches online I was able to get a hold of the Korean post office via email.

eBay does not care about the sellers when they have issues. I got my account suspended because of a buyer claiming a fraudulent dispute even after evidence proves that the item was sent and signed for. I forwarded all info to eBay thinking it would be in my favor. Did it go my way? Nope. They sided with the buyer despite the evidence proving otherwise. Buyer gets their money and the item and I get my account in the negative and suspended outright. Tried several months to get in contact with eBay to get my account reinstated, but with no success. All that time wasted which I just gave up. Only other option was to go stealth using the help of Auction Essistance. I am back on, but I am pretty sure it won't be for long since eBay does some dumb things to begin with.

Beware of New products claimed to have warranty or guarantee that were being sold on eBay. Most sellers are not authorized resellers, therefore the manufacturer will not honor any defective items even if they were brand new and being sold off eBay. Call Manufacturer to verify if sellers product includes warranty. Ebay cannot insist that Sellers honor their promise of refunding the money once the resolution time frame has ended. China Sellers knew the limited times for buyers protection and play the stalling game, to temporary pretend to want to resolve an issue, until buyers lost their voice and their rights as resolution time had lapse. There is no guarantee to get our money back even if a promise of a refund was implied by a seller.

We sell on eBay for several years and have 100% positive feedback. In order to make our items accessible to buyers from countries with lower income we give them the option to make a purchase without insurance. This option is clearly displayed in the listing description and our Shipping Policy. It states that By paying for the order the Buyer confirms his decision to make a purchase without insurance and agrees to give up his right to demand the payment and shipping costs in case the shipment is lost or damaged.

I have the delivered defective piece. I purchased Intex Cloud 4G Star mobile from eBay at 5/02/17. I received at 8/02/2017. This mobile phone was used and damage and headphone was not working. Flip cover screen guard was missing inside the box. I call eBay about my product. They take my PaisaPay Id then I call seller on this number **. He told me "what you want." I told him for replacement as soon as possible. 10/02/2017 they rejected my PaisaPay Id. Now today eBay also misguiding me. Seller not picking my call now. I want refund my money. I saw comment about seller inside eBay. Someone told him fraud seller.

I recently sold an item to a customer for $20, plus roughly $10 for shipping and handling. I matched the images with the serial number of the item and shipped promptly. The customer first demanded a refund because they said they had not received the item despite FedEx tracking proving otherwise. Then the customer opened a case for a return stating the item received wasn't what was listed. EBay sided with the customer, sent me 4 separate emails about the case and stated the case was on hold (which it turns out wasn't the most recent case notification or even relevant to me, they were waiting for me to send the buyer more money).

Don't trust the Ebay guarantee - weaseling out of undelivered items. I purchased an electronic item from a vendor in China. Cost was $15 + $5 shipping. After three weeks tracking showed the item was delivered but never reached me. I proceeded to file a claim and was told to wait another three weeks to see if it turned up. I did this and still didn't get it so I contacted the vendor. Vendor wanted to replace it and refused a refund request, though they admitted it probably was lost in the mail. So I filed a claim under the eBay Buyers Protection. eBay said they denied the warranty because the vendor had tracking however their customer service said that Chinese tracking information isn't reliable.

A buyer bought a purse from me and as soon as she got it, she open up a case saying the item was not as described so she could get return shipping from me. eBay sided with her even though she lied about it. I have decided to closed my seller account, they are a very unfair company. So sellers beware, if you sell something on ebay it will end up costing you money and at the same time you have an unsold item.

I sold two items on eBay and was charged 10% on my shipping cost. The shipping is separate from the item sold and should not be charged 10%. My customers were charged less than the actual costs for shipping these items, so a extra 10% is a eBay price rip-off.

Before I went on a 3 week vacation, I placed my eBay store on vacation mode, which displays a message under every listing telling buyers the seller is away until a certain date so they can decide if they want to still purchase that item and wait for me to return and then ship it to them or to move on and purchase from someone else. During my vacation I checked my eBay activity and saw that people were still buying items from me so when I got the chance I would contact every single buyer making sure they understand the wait and asking to confirm or for a refund. Every single buyer either agreed to wait or said they did not see the message but are ok waiting.

My husband purchased some items off of eBay. There was an error in the address so we never received the items. We then contacted eBay trying to resolve the issue. They are telling me there is nothing they can do for me since the seller tried to send out the items. Not only did I not receive my items, I am out of my money. The only option they gave was to go get it from the seller. I live in SC the seller shipped out of Florida!! This is the worst experience ever and I will NEVER shop with them again. They are not even trying to fix it like it's ok to purchase something and never get it! GO FIGURE EBAY!!!

I have been shopping on eBay for 10 years now. Most of my experiences have been good. However I have bought some counterfeit products as well as some falsely described products. But I wasn't mad. I knew that came with the game. Recently I have been made aware that eBay is definitely tailored to the seller. As a buyer you always run the risk of getting screwed over. Just recently I placed an order with several sellers at once. However the address I used for my order is somewhere I no longer reside. Recognizing my mistake a minute later, I tried to cancel my order. Most sites you cancel your order and they do it. Because it normally takes a site a couple of days to process and ship items. Unfortunately eBay makes you go through the seller to cancel a transaction. Which is BS because each of the 5 sellers all failed to contact me about the cancellation.

If I can give eBay zero stars I would give them zero. I order iPad and within 10 mins I cancel order. The sellers on second day he shipment me the order. He said "I didn't see cancel email". Why Amazon has better system than eBay. I returned the item but I was charged 3.56 for shipping returned.

I am 81 years old and have been an eBay "Power Seller" for more than 8 years, usually Top Rated. eBay will not abide by their own Return Policy... which is as follows... "If you receive a different item, an item in a different condition than the way the buyer received it, or an empty package, contact the buyer and try to resolve the issue. If you're unsuccessful, report the buyer to us. We take these reports seriously, and will carry out a thorough investigation before taking any appropriate action. To protect the privacy of our members, we're unable to inform you of any actions we may take against another member. You shouldn't report the buyer if you receive the item back with the same damage that they reported. We recommend you purchase shipping insurance to provide coverage for items lost or damaged in transit."

"Get the item you ordered or get your money back... Covers your purchase price and original shipping." is the eBay refund promise. I received the wrong color car floor mats paying $49.00 and was returned $25.00. The wrong color floor mats had been reportedly shipped to at least three other buyers. The dispute has not been resolved; however, just try to talk to a person at eBay about a problem... they give no customer service phone number. It is very frustrating dealing with customer service. Resolutions are tilted to sellers not buyers. I've the choice to cancel my account and I will take that option... Be cautious of the refund guarantee... it's not really a guarantee. I will be taking my complaint to the CA. Department of Consumer Affairs..

I inadvertently sent a double payment to eBay for some items I sold in the amount of $615. After several attempts to find out when this payment would be sent back I was told it takes 30 days! So eBay used this money for 30 days instead of returning it to my PayPal account. Then prior to receiving this payment I sold another item and they immediately deducted the commission on the sale without my permission and without first seeing me a statement or informing me of this transaction. So in effect if eBay owes a seller money they choose how they will handle that money without informing seller of their intentions. Beware of these tactics before you choose to use their service. I will never again buy or sell an item on eBay!

Recently a buyer purchased something from me that was used and had normal wear and tear. The photos were presented to represent the product. The buyer did not have enough money when purchased and decided to get back with me in a couple days to pay for the unit. I granted him that. A few weeks later the buyer said the speaker piece next to the listening part on the phone was broke. Clearly in the picture taken just seconds before posting it was perfect. My son even inspected the phone prior to sending. He then stated that the battery was dented.

Buyer is always Right. I feel betrayed as a seller on eBay. I feel betrayed and neglected as a seller, about the way the great and powerful eBay acting as judge, jury, and excursion in matters regarding buyer initiated returns. Furthermore, I believe that eBay is acting outside of UCC law, acting as my agent in authorizing a return without my consent or input in the matter. I thought that eBay was a neutral trading platform. One final note, the great and powerful eBay grants a return, on my behalf, without my authorization, and when I get a non-sellable product back in damaged product beyond recovery the great and powerful eBay tells me that it is not their problem, unfortunately, the return process is not eBay's responsibility. I would beg to differ once they intercede in the buyer-seller relationship they take ownership of the consequences. There must be warranty and insurance in place to cover errors made by eBay employees.

1/27/17 Ebay is doing the "buyer is always right" thing again to me.. I Sold an vintage toy cap gun in good condition, with pictures to prove it. I packed it safely. Now the buyer says that I didn't describe it well cause it was broken. Ebay has agreed that my pix show it wasn't broken, and that the insured seller (USPS) should pay. BUT they've withheld my money so that if USPS insurance doesn't cover it... they'll take it from MY paypal anyway. EVEN THOUGH IT WAS USPS OR BUYERS FAULT!! What a ripoff. Please put me down for the next class action lawsuit against ebay/paypal..(maybe I'll call around to some "contingency lawyers" myself.

I have been on eBay for almost 20 years and have kept a pretty good honest record as well as helping them keep the criminals off along the way. Recently this happened and so far greed has seem to be the results... I recently found out my 20% discount on my bill was removed! After calling them and being passed on to 3 different time consuming people I was told that the reason was that I was OUT OF STOCK on 4 different transactions. I said I was never out of stock my entire time on eBay which has been about 20 years! What we found out was I gave a partial refund to these 4 people and they kept the items and were all satisfied and we moved on. Since I did not go and find a page to let them know I gave a partial refund they marked it as I never shipped the item! I told them the customer would of filed a complaint had I never shipped anything but that does not matter. I had to go and file with eBay that I gave a partial refund!

Terrible buying experience. It's always difficult to buy glass on eBay. Some sellers seem to think it's acceptable to describe their glass as perfect, forget to photo the area of damage to the glass, then when you open a case. To start the long drawn out process of getting a refund. I've been told numerous lies from eBay staff from here's the number to give to PayPal for an instant refund. When no such thing happens. To the seller has not claimed the money so phone PayPal for an instant refund. What a shambles run by idiot liars and dishonest sellers. They should be all chopped up and disposed of.

SquareTrade offered an extended warranty on a Crosley console cd and radio I purchased on eBay. What SquareTrade did not mention was the extended warranty was completely contingent on the manufacturer's limited warranty. A week or so after the purchase the manufacturer wouldn't honor their warranty. Because the item was purchased on eBay. Thus the extended warranty was invalid. SquareTrade refuses to refund money and eBay will not step in and help.

Insurance my a...! I was just cheated of £200, and eBay won't do nothing about it even though they know they have a dodgy seller on the site (UK-Performance-UK) that sell fake car parts. After returning the item last month, never received my money back (and eBay closed the resolution case 3 days before deadline and before they paid back). I did nothing wrong, kept in contact with that cheating seller, asking about my return. Because the case is closed and the item wasn't paid through PayPal, there is nothing eBay will do to help. Only told me to be more careful in the future(!!!) Scum!

EBAY SELLERS BEWARE has ripped me off for over $800. I have had a domino effect lately after being a seller with them for several years. I've sold several items that abide by their seller protection policy and have done 100% right as the seller. Seems like every time I sell anything the buyers are getting one over on me. eBay DOES NOT CARE about their sellers any more. I sold and shipped quite a few items in perfect condition they receive it and after having it for a few weeks they open a case claiming not as described.

eBay's customer service is below average at best. Which makes the app pointless. The presence of knockoff products is overwhelming. There has been several occasions where I have received products that were fakes and eBay seems to not acknowledge this issue. SO BEWARE.

Beware there is a 10% additional fee once your item sells on top of listing fees. Unacceptable in my opinion. Lots of scam artists and high risk to sell anything of value on eBay. STEER CLEAR!!

I ordered a toilet supply line from eBay. The seller sent me the wrong item. I requested a return label be sent by USPS. The seller refused as well as eBay. My request reason is because I do not have a printer and I am Disabled. I wanted to do the right thing by returning the item, so by getting no help from either the seller or eBay I paid a person to ship it back to the seller a $10.03 item. My cost to do this was $42.63. Needless to say I will never do business with eBay. By the way I told eBay person I am Disabled and the rep said to have someone go take care of it when this could have easily been prevented by sending a return label by mail.

This would be my first transaction on eBay. I've always tried to avoid using eBay and similar sites because in my personal experience people will try and pull one over on you. It's hard enough to hold the direct retailer accountable if a good is damaged or not what was stated, so I never liked the idea of the added risk for purchasing second hand item through a middle man. Well I recently became interested in a tabletop RPG that is no longer available from the manufacturer and after reading eBay's money back guarantee and exhausting other search option, I let my excitement for the item get the better of judgement.

I had an account there for 15+ years with a 100% perfect feedback rating and sold thousands of dollars worth of items. Some hacker idiot decided to create an account last August using a similar username but not exact, my physical address, my phone number, and my email. I assume he proceeded to try and sell something and apparently never shipped it and when I looked had about 5 bad feedback ratings. eBay noticed the similarity in the account info and decided to link the accounts and permanently ban me and my account and this bogus one. This is the worst security practice ever.

I was a very enthusiastic buyer for 10 years Nov 2006-Jan 2016. I called myself an eBay junkie constantly looking for items on eBay. Car parts, DVDs, items from China, a big variety of merchandise, even antique, saws, chain saws and fossil sharks teeth. But over time eBay kept giving me problems. I found out 90% of silver dollars from China are counterfeit fakes. I noticed they are always the same years. So I refused to pay for a few I won and tried to have the sellers cancel the transaction and eBay gave me "didn't pay for items" marks against my account. Then they started this harassing "items out - bid" pop-ups list that appeared over and over constantly covering the items I was trying to look at on my eBay.

I have had an eBay Store for over 14 years and haven't had any complaints till now. Ebay calls it buyer's remorse because the product I sold the buyer stated it was indeed brand new. I sell nail polish and she indicated she did not like the color against her skin. She bought another color a completely different shades and stated the same. My polish is almost all one of a kind colors. So this was a large sale amount. I cannot take returns on open, used or tested products obviously because who wants to use polish a stranger used because you haven't already clue if they have a nail fungus. I decided to offer a partial refund and she could just keep the polish. She has not replied other that one text saying the next day she would get on eBay so we could resolve this issue. Well I never heard back from her.

I bought some eBay gift cards from Target and had them for about 20 days. When I wanted to use them, the balance was zero. Called eBay numerous times to get the balance back but they said they are gonna work on it but never received any response back.

Bought couple of items on eBay. After two weeks saw that the tracking information stated that the purchase was delivered via USPS. But no sign of the package. Since we have received our neighbor's packages in our mailbox before, we assumed that the same happened here. Contacted the seller who chose to use USPS, he basically told us tough luck. He clearly knows eBay practices well. eBay told us that since tracking showed delivered, they're good with that, never mind the fact that we don't have the two items we paid for. We paid $20 (not a large sum) and don't have anything to show for it. Thank you eBay. We have filed a lost mail with USPS, not sure if that will lead to anything. We did deliver neighbor's packages to them in the past, seems that a neighbor was not as nice to us.

I received an email from eBay that someone tried to change my email address and hack into my account. By the time I called into eBay, the hacker had taken over my account. eBay lets this happen! Someone tried to change the email address and without any verification needed, voila! It was done! I called eBay to complain and they were totally unhelpful (specifically Archie a supervisor, who basically told me it's my fault for that happening and eBay has no method in place to prevent this kind of behavior from happening!). In the day and age of internet and identity theft, ANY site that I request to change my email address will send me a verification email before letting me change the email. NOT EBAY! They don't care. With access to passwords and PayPal accounts etc, it's very scary and they provide ZERO security to your account. SCARY!

I am curious to know if anyone has been overcharged by eBay's final value fee. I believe their final value fee is 10%. Does eBay have the right to round to the next cent? It seems that I was overcharged by 1 cent which isn't a lot and can easily go unnoticed. With a million sellers that one cent can add up very quickly.

I had ordered a book through eBay on 5 Jan costing 356 Rs. My account was also deducted the same. But when I received the book on 9 Jan the invoice send to me was of 156 Rs only. I requested eBay to return my 200 Rs & the seller are telling that it is my fault that I would have purchased a low price book instead of a high price & they haven't forced me to buy it. I have almost done half of my shopping through online but this was the baddest experience I got. Thank you very much for giving me a good experience eBay. Never will I rely on your service & would like to suggest students like me not to buy books from here as they fool people.

Was told I was getting refund by eBay for the over 100$ I spent. Ebay told me to call back after so many days and (they are reminding me again the call is monitored) so from the start I opened a case called back few days later and was told to call back on Monday. I called on Monday morning was told I am not getting my money back from eBay. I called back then Monday evening and was told they are giving me my money back. I haven't seen it yet. I called back Tuesday night and was told that I am a liar and eBay said I am making all of this up. Still haven't got my refund. Will take longer through PayPal. I have had to give eBay my address and phone number and when I call they have an attitude.

On Dec. 8th and 9th of 2016 I won 20 items from the same seller on eBay (silvershop123). When I went to pay for the items I was only able to pay with cash I had in my PayPal account according to the seller. I paid for the items and realized on Dec. 13th 2016 that the seller had denied my payment and refunded my money. I sent the seller an email asking them why he refused to accept my payment but never received an email back. When a seller uses Paypal to accept cash only payments that gives them the ability to accept or deny the payment from the buyer. When I did not receive a reply from the seller as to why they denied my payment I started to think the seller did not get the amount they wanted for the items I had won so they denied my payment allowing them to repost the items to eBay and try and sell them again until they get the amount they want for each item.

I have been a loyal eBay customer for over 10 years. I have been a buyer and a seller with five stars throughout. Recently I sold an item on eBay that a customer was dissatisfied with. The customer returned it but the postal service screwed up and marked it undeliverable, and mailed it back. I was in contact with eBay, buyer, and UPS re the item since November 2016, re the item and its whereabouts.

July 27 I paid eBay $31.41. After three month did not receive the material. Ebay close the purchase order and promise to refund the money. I waited two month but refund did not come. When I contact with eBay they told me to write to PayPal. Now two months. I am hanging between eBay and PayPal giving you the details below: Item #: **. Sale price: $3.99. Quantity: 1. Sale date: Jul-27-16 09:58:53 PDT. Seller: ezguard. Case #: **. Case opened: Nov-12-16 09:50:44 PST. Item # : **. Color: Black. Sale price: $21.55. Quantity: 1. Sale date: Jul-27-16 09:58:53 PDT. Seller: bozhu19790621. Case #: **. Case opened: Nov-12-16 09:51:57 PST. Please help to refund my money back.

I have been dealing with eBay for a long time now and I have an excellent buyer rating. Lately I have joined a Facebook buy and sell group and the difference between them and eBay is night and day. On the Facebook site I can figure out if I want the product, inform the seller that I want the product at the price they have it listed for, receive an invoice, pay the invoice and have the product in 4 days. For some products on eBay you have to bid on the product and you don't even find out you have been outbid on the product until 4 days later. I needed it before then! Needless to say, I won't buy through eBay anymore. They are so outdated!!

I was sold a counterfeit coach purse by thelibrarybear, on eBay. This bag was advertised as authentic. When I received it and realized it was a fake, I emailed the seller asking them to take it back. Seller said, "No, items are sold as is." eBay is standing behind the seller and has closed the case. Beware of buying from this seller and eBay! They're money back guarantee means nothing!

Since eBay removed the ability for sellers to leave negative feedback for non-paying buyers- there is no protection for sellers at all. Sellers are the ones that pay the fees on items sold- and are the people that keep eBay afloat. I have had 50+ buyers who simply choose to change their mind- lodging a non-paying bidder (NPB) complaint goes through eBay's automated system, and is automatically closed after 30 days- whether the complaint is resolved or not! How can eBay treat their sellers like dirt & get away with it?? EBay only survives because there is no viable alternative. Come on FB/Amazon/Google... Open an auction site!! You will instantly have MILLIONS of disgruntled sellers flock there.

This is in my selling manager that keeps track of what we are list. Example: Auctions. 34 Fixed Price and now 0 on Jan. 9, 2017. 5 Fixed Price (GTC) was 195 on Jan. 9, 2017. On Nov. 30, 2016 I had 227 good until canceled and others in 30 duration, and some in the auction. On Dec. 27, 2016 I was charged: Dec 27 15:58:38 Ruby Platinum Ovl Sterling Silver Ring 1.17 tcw size 7 152297589730 Insertion Fee $0.20. Dec 27 16:15:12 Navajo Sterling Wolf Turquoise Feather Dangling Earrings 152297603343 Insertion Fee $0.20. Dec 27 16:25:13 Ruby, Diamond Platinum Ovl Sterling Silver Ring 1.0cts size 5.25 311730113996 Insertion Fee $0.20.

I have been an active member of eBay since Sept. 03, 2003. My feedback is over 2000. I've sold as much as I've bought. I recently decided to sell some coins I bought on eBay. The buyer contacted me and said it wasn't gold on both sides. I responded with "It's a coin that only has 4999 others. They are all the same. All 5000." They said a bunch of discount mumbo jumbo. I contacted eBay because I've have sold Harleys, jet skis, Mary Kay, cars, plants, rare chicken eggs, everything. They left me hanging with no proof of default. They didn't even look at the other 4999 coins which I own 2 of. Both bought from mints on their site.

My experience with eBay has started okay. Just have had enough with their policy sellers can open a no pay case 3 days after purchase if you don't pay BUT sellers can take your money and take 5-7 plus days to send?? Sometimes longer ordered this part 6 days ago and nothing. If out of stock state that don't take pees money then say you're out of stock?? EBay needs to change their policy and clean up the cheaters. After last issue def using Amazon in future. Ebay is becoming a joke!!!

I bought an item made from glass. When I got it in the mail it was broken because the seller did not wrap it correctly. This is not a reason to get your money back on eBay. Seller refused to give me my money back and eBay does not help on broken items. Never buy glass items from them. Seller told me to file a complaint with the Post Office but there was no insurance on it, and it was shipped in a way that does not get a refund from them.

I been trying to be an eBay seller for almost a year now and I found that their fees and services are high and since their fees are so high, I was expecting a much better seller support. Their customer service is TERRIBLE!!! Even Supervisors and top Managers that I spoke to are absolutely crap! Unprofessional and do not help you resolve ANYTHING! You keep paying fees without any business support. eBay steals your money and gives it all back to customers without any proper solid investigation. They will hold your money and there is NOTHING you can do about it! TRUST ME. Stay away from these crooks and try another selling platform and not eBay!

After buying an item on ebay.ca or ebay.com the seller become unregistered user. I called eBay and they said I have to follow up with PayPal. WTF!! I literally was on hold for 2h and 45min before I give up. The below is the eBay message: "This listing (112253032302) has been removed, or this item is not available. Please check that you've entered the correct item number. Listings that have ended 90 or more days ago will not be available for viewing." I canceled eBay from my life. Trust me you should too.

I was sent a counterfeit item. Completely and utterly fake. It was advertised to be a high end, designer produce and I was sent a replica. I complained to the Ebay department and they told me to send my item back so I could get a refund. I find this so horrifically tacky of Ebay's customer service department (especially considering the amount of snow and inclement weather my town is in, it would be such a pain to go to the UPS carrier store for this return). I spoke to the seller directly in my message inbox and the seller confirmed they were fake by stating "I never advertised them as ____ brand and you never directly asked".

eBay refuses to remove a crooked seller, and the crook's Listing, from their active seller listings. This is a crook from the United Kingdom. This is a crook, who is trying to represent a Piece of literal junk, as a Littmann stethoscope. I have messaged The crooked seller, twice, to modify the listing. The crook has refused. I have reported the crooked seller, six times, repeat, Six times, to the eBay customer service team. eBay flatly refuses to remove the listing.

eBay is a unique place to find many hard to get items and if you can sort out problems with a seller things may go OK, but if you can't look out. I've bought about $30,000 worth of items in the past, mostly breakable sculptures and people who don't wrap them properly will have them damaged in transit. First thing to realize the CR at eBay is exactly what the company wants. Few at eBay even know basic policy which is why I've made so many calls. I've been given two scenarios for returning items US to US and both turned out be wrong. The insane requirement to get a damaged piece back to the UK puts all the burden on the buyer if the seller wants to cause major difficulties.

I am skeptical to buy things from the internet, but when I try eBay I feel secure using PayPal and their money back warranty and I like they have a variety of customers where I could choose from. They have confirmation and tracking of my order and I love it.

Received a broken item. I returned it on time but USPS didn't scanned it when I shipped in Miami, so first scan was in NY one day after the deadline, so they didn't refund even when was obvious I was right. They told me to call the seller (DEAL-BUYS) but they never answered, both of them not HONEST. Now they have the money and the item. If you have any possibility of a return be very careful, they will not help you. Actually I will never use eBay again!!! One more detail, they block me to make a bad review, so they have all covered!!! Reviews are one sided in EBAY!!!! This what I call MAFIA!!!

3 years ago I tried to sell a cellphone on Ebay. After approximately 1 month I did not hear any responses or bid responses. I took the phone off Ebay. After trying to buy an item I got a message onscreen that the seller did not take bids from people with negative feedback. Here a woman was bidding on my phone without me receiving any notification from anyone. No money or product changed hands. The buyer tagged me as a "scammer". After two failed attempts at trying to arbitrate I quit. Three years later I tried to get the negative feedback removed from my account. The fist rep said "not my department". Second rep said it should be removed after 1 year then sent me to another department.

I purchased a blanket and they sent me a shower curtain. I contacted them and it was agreed they would send the correct item along with a return shipping label, which never happened. Then they wanted me to send them additional money for an item I already paid for and return the shower curtain at my expense and they would reimburse the shipping. That never happened either.

I sold an item on eBay, stated a NO RETURN policy. Of course, buyer going by the handle **, says item is broken. I state the item is brand new, and wanted proof that the item was broken, which the buyer would not provide. I then stated, and copied the portion of the listing that stated no returns. Buyer opened a case. EBay rules in the buyer's favor. Directs the buyer to return the merchandise, which is 2 pieces. As soon as the tracking shows it was received, eBay refunds the full purchase price.

I purchased 2 iPhones and the seller disallowed a return. I was not aware you must start the return process within 30 days. Say 31 was New Year's day and no shipment was possible. I called eBay to appeal and was sent to 'High Volume Claims' and spoke to an eBay associate. She informed me that the appeal was possible because eBay could use the estimated date of arrival. So she looked at the seller's website and said that I fell within 30 days of the estimated date of arrival. I ask her point blank, "You're telling me that I can purchase new merchandise because the appeal will go through." She said "yes!" and said she would send all the information to my email.

Bought an item today on eBay...signed in as a guest. When I received a confirmation email from eBay stating if I want to review my order 'please sign in using your email add and provided code. When I followed these directions I was sent to a Seller's Acct that had gone to collection in 2010. I've never had an eBay acct. Never sold anything on eBay! For the next 1 hr and 20 min I spoke to 5 account specialist. All of them insisting I had set up an acct from the device that I was using (oh by the way I have a brand new laptop and could never have set something up 7 years ago from this device). They were kind enough to give me the name of the collection agency my so called account had been sent to...no longer in service/disconnected - no luck there. Sorting this out.

The runaround. Sold my tractor at half price on eBay to pay my land taxes, eBay says "your funds are pending in PayPal for up to 21 days, until it's been 90 days since your first successful sale, your seller level is Above Standard or higher, and you've had at least 25 selling transactions worth a combined $250". I have met all eBay requirements and they release $11.00 and hold Thousands. After talking to over 7 people at eBay, everyone says unfortunately. Buyer has left Positive feedback. Just not good business. Account ID: **.

Nov 2016 I bought some parts from UK. Global shipping was the carrier with tracking number. On 9/12/2016 the parcel was track to Brisbane {underwood} Then no further tracking. I contact the seller who was very helpful before Christmas and come to agreement I will wait till new year. I got a email from eBay stating delivery was done 30/12/2016. I contact them and ask if they can track the parcel. I never received it. The next thing the case was closed by eBay and the sellers details been removed from my buyer's list? Can't leave feedback? I found out that eBay doesn't cover any sales and you are on your own. If they can't get money from the sellers there is no guarantee from eBay. Conclusion used eBay to found out about an item and buy direct. It will be cheaper from seller and use normal post office service.

eBay suspended my account unfairly and indefinitely. I listed an item for sale on eBay site stating it was not authentic. I did not realize this was against their terms and also did not realize that they would suspend my account from buying or selling indefinitely less than two days upon notice that they had restricted my account. I feel that they are unfairly holding my accountable to their terms of use that I was not aware I was in violation of.

I am disappointed at how eBay has handled my case. I purchased sunscreen on Dec 8 and expected time of arrival was Dec 23. The package showed that it was delivered to my place on Dec 20 but I did not receive it. I proceeded to contact the seller who suggested that I should follow up with the local post office but even after following up with them none of this proved fruitful. I opted to get a refund from eBay but after reviewing my case I will not be refunded and there's no reason behind this decision! I will NOT be purchasing anything from this website!!!

I don't normally write reviews ever, but eBay has grinded my gears so many times. Their customer service section sucks. You think you're going to chat with an agent, as there is a nice wonderful smiling face next to the 'contact' button and then you're asked to narrow down your choice. Most times you can't because issues are never that simple. So you choose one that is completely incorrect and you're not able to talk to anyone via online chat. You have to write a message and hope to get a response. When you get a response you're told you're in the wrong section. Like seriously? Why do I want to buy from this place? Their shipping is slow. Their service sucks and good luck ever returning anything. Grow up eBay or be buried. Your choice.

Real nice eBay. I have been a member with you for over 5 years. Top rated status and feedback of over $10, 000, yet somehow that gives you the justification to suspend my account for suspicious activity? What suspicious activity? You send a scripted email, but never tell sellers why? Not only that, you tell my buyers to open disputes due to suspicious activity even though tracking numbers prove the item was delivered? Are you kidding me? My PayPal is in the negative because of you and I have no way of trying to fight it when you simply ignore cold hard facts. I mean who is monitoring all this? Are they smoking pot? That is absolute garbage. eBay never replies to emails, gives you the run around, and yet has the sense to hang up on a long time user.

I bought a Vinex Junior Golf Set - Soni from eBay by paying Rs 1848.00. As per specification given by eBay the golf clubs were supposed to be metallic but to my horror I found that the golf clubs are made of plastic painted in metal colours. I raised the issue with eBay & told them that their action amount to cheating & unethical business. After lots of correspondence they agreed to refund my money & asked me to return the golf set. They told me that their courier will collect the item but I have to pay his charges which will be refunded by them. The courier never came to me to collect the item & I got a message from eBay that my claim is rejected due to delay on my part. There are two important issues here. 1. They cheated me by selling a plastic item at the rate of a metal item. 2. They fooled me by false promise to refund my money. I have decided to never purchase anything from eBay the cheaters.

You run a ad on eBay and the buyer gets the item as you listed it. Buyer says he wants to return it, but you listed as no returns. Nothing damaged on item. Part number is as I listed and eBay tells me I have to take it back, pay the shipping both ways and pay the eBay cost for listing. Never give me the pics the buyer sent in no prove of any problems at all. Don't list with eBay because if anything happens you will pay for everything and they pay nothing and they force you to pay via PayPal or they just take the money from your bank. No company should have that kind of power over the customer.

I recently bought a T-shirt online for around £30. When it arrived I noticed it was a cheap knock off, so as anyone would do I requested a return with the seller. The seller responded, and of course their returns address would be in China, and to make things worse I got an automated messaged from eBay saying the seller couldn't pay for the return postage (despite it being a fake!). So I had to pay £10 to ship the item back to China. I sent this tracked via Royal Mail to cover myself and uploaded the proof of postage to the return case that was open (as eBay guarantee that the seller will cover postage if the item is a fake). Some time passed and I noticed I had not receive any form of refund for the T-shirt.

Let me state I have an Excellent Buyer rating with eBay, 100%, no complaints and I have spent a lot of money over past 2 years on eBay, which has now ended!! Amazon blows them away when it comes to Customer Service!!! On Nov 28, 2016 ordered a Nursing Book for the wife, needed ASAP. Dec 6 eBay msg notifies me canceled by seller, no explanation. Go to seller website and order another and sent him email msg asking why order cancelled. Dec 8 see BS explanation about book lost, etc., no more books available. I reply, "just ordered another from you since your eBay site said more available." After reading email response from seller regarding 1st order cancelation, I state "might as well cancel this 2nd order and refund us the money since you don't have the book". BY now over a week has gone by and we needed the book ASAP. I told seller I would order from Amazon and asked to refund the money.

Hi. I sold a heater on eBay. I listed local pickup or you arrange for shipping. The person made me a best offer and I took it. He paid and a week later he asked when am I going to ship the heater. I sent back to him "if you read the listing it clearly says local pickup - you arrange for shipping." He put a complaint to get his money back. I called eBay on 12/13/16. Told them everything. They looked at my listing said I did everything right and they decided in my favor. Then the buyer appealed and eBay then decided in his favor and took 700.00 out of my bank account without my consent and gave the buyer his money back. I called eBay and they told me I can't have the money and the item. I told them I don't want the item. He has to pick it up. They told me too bad they are taking the buyer's side.

Ever since eBay split from PayPal, my experience with any issue related to payments has been just awful. If I have a payment related issue, eBay immediately tells me to go to PayPal. They refuse to get on the call with PayPal and me to resolve the issue. When I contact PayPal they tell me it's an eBay issue and there is no problem on PayPal side. eBay tells me it's a PayPal issue. Both companies ping pong me until I give up. This happened to me several times now. Complete waste of time, energy and money. PayPal reps are usually very knowledgeable and clearly explain the problem. eBay reps are restricted in what they can do and absolutely refuse to help resolve the issue with PayPal.

Worst service by eBay. It's now third time my item get returned. Didn't you guys check before shipping whether courier support that area or not. Decided not to buy anything from eBay... Also the item return only when I order from eBay. You guys know nothing about e-commerce.

We have purchased an item. This item was defective, non-working and we have placed a complaint in eBay. But seller fraudulently claiming that he has called us & we are not responded & eBay India is supporting their seller claim that warranty items should be handled in service center. If I have to do window shopping then why should I purchase through eBay? They says about eBay buyer warranty. But that does not exists at all. DON'T BUY ANYTHING FROM EBAY INDIA. THEY ARE BUNCH OF FRAUDS.

I had been on eBay since 2004 and made a lot of transactions until 2012, literally thousands and only once had a problem bc the seller forgot to send out the item I purchased. Then I started having issues with using PayPal on eBay and I couldn't even make purchases. Not until recently did I start using eBay again. I made about 20 transactions from businesses (all with good ratings) and only 15 of the items came by the due date, 5 of them not at all. I had to contact eBay repeatedly, go through "resolutions" and even if I didnt receive items I was unable to get a refund and the comments I left on the sellers' pages were removed. If you are paying money for items in advance there is no reason to have to go through hoops to just get what you pay for then given "reasons" as to why you were swindled. Customer Service is inept and eBay is a very poorly ran company who do not value the people who keep them in business. Deserve no stars.

I looked at many Sorel boots and decided on a pair for the reason that I could return them. I have a hard time with sizing. On the 3rd day, I heard a slapping noise coming from the left boot. The sole had come apart from the upper from the front of boot around the left outside for about 6 inches. I emailed Star City Traders out of Santa Fe, New Mexico and stated that I would be returning the boots for a refund. Right before mailing, I decided to open a dispute resolution with eBay to keep my 100% good standing over 14 years. And I had no response from the seller which is a first for me.

Ordered two books in November from a seller. Never received them. Contacted eBay. They decided that because the tracking says they were delivered. There would be no refund. So what is the "money back guarantee"??? Because of the guarantee I never worried about what would happen if they were not received. The books were less than $8. Packages are lost all the time especially during the holidays. I was looking forward to reading these to my Pre-K class. Certainly not worth lying about. But what pisses me off is, don't lie and say you have a money back guarantee and then say "seller has tracking number so no refund". Closed my account immediately.

On Dec. 4, 2016 I sold an item and when the item had arrived with the customer she was very happy with the item and gave me a 5 star feedback. Now you would think I would then get my money for the sale, right? NO, eBay said that they were going to hold my funds until the 21st of Dec. and then I would have to wait 3 days for the funds to get to my bank account. This will put my money, Christmas money for my granddaughters by the way, on the 24th of Dec. What good will that do me or my granddaughters on Christmas morning?

Bought a MacBook Pro from the seller ranch_r55. The list described the laptop as on "perfect conditions". Once I received the laptop immediately I noticed that the laptop shutdown while running on batteries around 40%. I reported this to the seller. The seller never recognize this problem, so I opened a case. Ebay always covered the sellers back, even when this seller lied on the list... Seller and eBay pretend that I check the laptop on an Apple Store, and have a quotation of the cost of the repair with just 4 days left on the case!!! Ebay is garbage. Instead of protect the buyer, they protect dishonest sellers!!! That was my last eBay transaction after 8 years of buying and selling items there...

On 11/1/16 I made a purchase for 2x Desert Trip Tour 2016 California T-Shirts, item id: 331995362432. The ad shows seller will send Online Tracking for the order, and it is coming from Malaysia. Waited weeks and still nothing, so I contacted seller about the order and he said he sent it and I should continue to wait. The items finally arrived, it looked decent so I was happy with the order.

I started selling my stuff on Half.com. I had good experience with my customers (or buyers) but the customer service at eBay was a joke. Two months after selling my stuff, I haven't received my money yet. I called the customer service and they told me that the payment didn't go through because my bank didn't let it. So I had to call my bank so they can authorize the transaction. It's RIDICULOUS. I called and they said it is a normal business transaction and they don't have to authorize anything like that. I called eBay again and they said it wasn't a reason why the payment didn't go through. It is because I didn't have PayPal account. So I asked what I have to do to receive money. They said they couldn't assist me any further. I have to contact buyers by myself for the payment. WTF???

I've been selling my old locksmith key machines and tools then one day they took my key machine down and said it cannot be sold on ebay so I started to look for key machines and they have a site just for that then I saw lock picks which once you learn in a few days you can pick someones house or business and go right in. They didn't like me telling them that cause China sells lots of the pick sets with a practice lock on that comes with it.

In regards to their return policies - I sold an item for X amount of money, customer says item does not work correctly. Return is started. Once item comes back to me, item is broken and not in the condition it was in when I sent said item to buyer. Ebay refunds the money, I appeal and lose. They state the because the buyer didn't come RIGHT OUT AND STATE THEY BROKE SAID ITEM, I lose the X amount of money for the item and the item as well. This is not what their return policy states. Their return policy states the item needs to be returned in the condition it was in when sent out to the buyer. I have pictures and multiple messages with the buyer on record but they refuse to cover the cost because buyer won't admit to breaking the item. THIS IS FRAUD.

I bought an electro domestic from an eBay user named: tri228. Don't buy from him. When it arrived it wasn't working even trying different solutions, so I agreed with the seller I started the return process. The seller asked to send the item back because he couldn't arrange the shipment telling that he would pay it back. After he received the object he refused to refund the shipping cost, because he told that the refund is allowed only if the object is broken. He waited more than 1 month to make the procedure, so I can't give any feedback to him. Always give feedback immediately if something is not going well. In response eBay said that they can't refund the shipping cost if the user paid directly for it. But in the email they sent this information is not written.

ALL calls are outsourced. You will never speak with a US Representative and in most cases the person you get to speak to will not understand you. I have purchased 316 items from EBAY with 98% being great interactions. Recently I purchased an item from a seller that is 100% false and misleading. I have reported them and EBAY still allows them to sell - probably because they are getting 10% from each bogus sale. Horrible customer service support from EBAY and they are on the side of the Seller who blatantly is ripping people off.

I've been selling on eBay for over 5 years now and the last year has been an absolute nightmare with regard to eBay/PayPal. My most recent experience, after numerous payment holds has been that I've sold a phone. The customer was not happy due to a software bug that I later tracked down to a Google software update. Regardless he was entitled to a refund which I provide in all my auctions. Having contacted the customer and confirmed that a refund would be given once the goods were returned I later found that he had opened a case with eBay who in the space of one day closed the case and refunded the buyer - informing me all at once.

I had been eBayer for 12 years. Never asked for help, as did not required. But recently received damaged item. Was given information by the seller pack up and leave in front door for pick up by USPS, arranged by seller. Escalation eBay department ask for the proof. We have provided. Now they want tracking number, that seller arranged. Seller aaangie23 does not respond to emails. Suggestions from escalation department are jokes. THEY SHOULD FIND NEW JOBS. They refused to assist the customer. Now studying reviews I SEE I am not alone. NO more eBay for me. I learned my lesson.

I submitted a negative comment regarding a extremely poor experience with a ebay vendor to warn others not to purchase anything from them, and the comment was removed, giving the party in question a 100% rating. That should be illegal. They are deceiving potential buyers that it is safe to do business with these vendors. Negative comments should be allowed just as positive ones. In addition, they would not help me resolve the issue after contacting the seller several times.

Purchased an item from a "preferred seller"; transaction was completed on same day. Less than 24 hr later, I receive this message from seller: eBay New message from: shoesandfashions Top Rated Seller (93,717 PurpleShooting Star). "I am very sorry to inform you, but we were unable to locate the item that you have ordered. We would like to offer you another item with a retail value of up to $88 (listed in the title). You can browse our inventory at shoesandfashions.com. Please let us know how you would like for us to proceed. Thanks Beki." When I tried to leave negative feedback to warn other buyers, I got a message prompt from eBay basically stating that I "[can't] leave negative feedback--within seven days of the transaction"!!!

I have been buying from eBay for a long time. Never tried to sell personal items until recently. I listed a pair of expensive shoes for sale at a ridiculous cheap price. I took the time to post pictures, gave specific details of the condition of the item (pictures and description). The listing was for a fix price and no returns accepted. This buyer contact me asking to lower the price, for some reason I accepted, sent the item and paid shipping on top of everything. The buyer came back saying that I was a dishonest seller, that the shoe leather was wrinkled (preowned shoes for God sake and the listing had pictures) and dirty on the bottom, that she wanted to return them.

Most of the items I've ordered on eBay do not work. I have had to send things back. The people know when they sell the items that the items don't work. This happens 9 out of 10 times with large items over $100. I'm really tired of it. I will have to quit buying from EBay. These items are sewing machines (I just got the 7th machine) and they don't work. Two months ago I sent one back, and tomorrow I'm sending some brand new clippers back. Then in a few weeks when I can get a shipping label I'm sending the second sewing machine back ($330 with shipping I paid). I can't locate the order number right now, because I'm on the phone and will have to close out to get that number. You can contact me. There was a $20 item quite a while back that I never received.

First time listing an item and selling it. After selling I was charged 56 in fees from eBay and 12.55 from paypal. Instead of directly stating what fees are for they send you to pages with lots of small texts and unclear wording, when all they have to say is "we will charge a 10% fee on the final sale." See how easy that is? "We charge a 10% fee on your final sale." Also "paypal is a separate company" yet is the only option listed for collecting payment and they charge a fee too... Great.

I received a delivery advice from eBay this morning advising a package was delivered, "To unit" at 6:08 A.M. I checked but the package was not delivered. I called eBay who said there was nothing they could do, and to contact the post office and the shipper. They refused to provide me with an e-mail address where I could send them the screenshot of the notice they sent and refused to confirm that I had even called. They did give me a twelve digit conversation reference number over the phone and said that number would confirm that I had called. Gee thanks.

This has to be one of the biggest scams I heard of. So I hook up with EBay maybe over a year ago. I've bought a few items and once I opened up my business I decided to do selling on eBay & the first few sales my money was shipped to my bank account. Then on the third item my money was held & I was told that it can take up to 21 days before I receive my money. I eventually sold over $1000 worth of merchandise in one day. Now what business has to wait on funds until the buyer receives their product. If thats the case I will never be able to stay in business. It takes money to make money & if Im waiting on my funds its almost impossible for me to reinvest. Im just lost on how anyone can profit from using this service. My experience with this company has been a stressful one.

I sold an item on eBay using the global shipping program and shipped it as eBay instructed. A week later the item is returned by the global shipping program indicating that the buyer canceled the transaction. I contacted the buyer and they said they did not cancel anything. I then contacted eBay on Facebook and after a long exchange where they could not explain why the item was returned they told me to have the buyer open a case, they will refund the buyer in full and I can keep the item and the funds I received.

You are going to get rip off selling anything on eBay unless you don't mind losing money. Seller fee is 10%. Beware and consider paypal fee also. I bought a laptop on sale, thinking I was going to make some money. Nope not at all. I lost money. Scam, scam, scam. Stay away from selling unless you have old stuff you want to get rid of!!! Use amazon or different alternatives.

Ebay allowed this company to rip me off. Ebay not only let this Alienbid company rip me off, when I tried to leave negative feedback to warn other buyers eBay told me I can't leave negative feedback on one of their protected sellers. I assume eBay owns them. I bought a brand new ladder. They sent me a dirty, old, dented ladder missing parts. When I contacted them they called me a liar and wanted me to send pictures and shipping labels and all kinds of other stuff. I am a busy guy. I don't have time for all that. Account ID: Alienbid (52860).

An abusive seller named Tikis Handicrafts starts pouncing on me for leaving her "neutral" feedback. Of course, the quality of her items were extremely good. I never denied it. I never told her anything negative about the product but her choice of the shipment company was India Post. Now, India Post has clearly tried to open my parcel again. I left her a neutral feedback and explained clearly in it that India Post had tried to indulge in thefts again with me though I gave them a chance. Without being reasonable, she leaves me a negative feedback asking me never to visit her store again though I always pay up the dues to every seller when I buy the goods. There have been absolutely no complaints against me before. None whatsoever.

Ebay should be shut down!!! They allow fraud and theft on a massive scale. They encourage it too. They encourage buyers to do anything they want and get away with it. Do they not realize that sellers will only take so much before they go somewhere else. I've never seen anything like it. They need to have charges brought against them. Their business practices are disgusting! They're using sellers until they can't afford it or take the abuse any longer. I was ripped off 3 sales in a row in as many weeks. They refuse to do anything about it except tell me to go to small claims court or file a mail fraud complaint. Then they had the nerve to tell me fraud was extremely rare! I couldn't believe he said it with a straight face. I LOATH THEM! STAY AWAY SELLERS.

I have been scammed by the "Buyer Protection" labeling promised by this company. They are linked with their sister site "Half.com". I purchased a text book through a new Half.com seller on November 24, 2016, I received an EMPTY mailer on November 29, 2016, with post office documentation that it was "Received without its contents" and "Received Empty". Photographs were taken and sent to the seller, as well as Half.com, and eBay when a claim was filed. I am now being asked to return the empty mailer to the seller, with additional UNREIMBURSED shipping costs in order for the site to issue a refund. How ridiculous is this? This is actually a form of fraud on the part of eBay and Half.com. No longer will I be doing business on either site, and will inform others to avoid these entities as well.

I had bought from eBay and it is by people that do not have a seller permit and anybody could sell junk. The IRS needs to tax eBay for every item they sell from California because the internet business is located in California. I have bought items and did not receive a lot of the items. I had bought overseas items and I received a lot junk and it was not worth sending back because you would lose out on what you paid for.

eBay will almost automatically take the buyer's side no matter the situation. I recommend OfferMeUp for an alternative. I sold some items that were impossible to get damaged, but buyer made false accusations. I included the original packaging instead of throwing them into an envelope. The buyer stated a couple of the figures had scratches when I know they did not. The items were purchased a week prior from the store, but ended up being duplicates. Needless to say eBay went with the buyer. Ad clearly stated no returns and used. Will never do business with eBay again.

Ordered a used washing machine control board for my washing machine. Seller described as excellent working condition. Received part and immediately installed it. Turned machine on. It gave me a error code on screen which indicated that the control board was bad. Sent eBay pictures of the control board displaying the error code and asked for a refund. A few days later received confirmation that I would be getting a full refund. Now about a week later I receive another email saying that they made the decision not to refund me my money back with no explanation! Never using eBay again. I will just stick to Amazon. Never had any problems with them!!!