eBay Reviews

Been buying on eBay for 10 Years, sold an item and lost $100 because of terrible policy and customer service. Situation: I sold 16GB of RAM brand new and stated "no returns". Seller is not responsible for compatibility. After lengthy discussion between the buyer and me, clearly indicating that the computer component isn’t compatible with his computer. Regardless, I was not allowed to reject the return because buyer stated that it was defective. It is not. I've since received it, tested it, and am using it in my computer right now. I called eBay customer service who told me that because the buyer SAID it was defective, I can’t decline the return and advised me to issue a refund then make a claim with them if the item wasn't defective. They said there was nothing they can do until I refund and receive the item. Then, once I had done that, I could get protection from eBay.

I have purchased different items many times through eBay over the last seven years or so and I have never had a problem. I ordered a skirt (it was new), when I received it I opened it up and it had the worst strongest chemical/perfume smell. It was overwhelming and I had to wash my hands three times with soap and they stilled smelled. I emailed the seller and they never returned my email. I waited over a week and then I called eBay customer service.

My husband's debit card no. was hacked and used on a guest account internationally on eBay. My bank tries to help us get our money back but eBay refused and said we owed the money for 1 item even though it was not our purchase and we did not get it. That sort of thing turns you off of a company like eBay when they don't protect their victims or (customers) and I don't feel safe to use eBay anymore. I just could not sit back and not say something to other customers about eBay.

There are probably many victims who have complained before, but there can never be enough warnings issued for one of eBay's biggest rip offs. Rather than ensure a speedy and economical service for international buyers, this shipping process is a cynical and nefarious way for eBay, in collusion with Pitney Bowes, to increase its profits on every sale using the system.

I do not sell many things on eBay, but when I left my dental office, I had several large things to sell. This complaint is about the sale of my vacuum machine. It is a heavy piece of equipment, at over 150 lbs. I knew it would have to be tied onto a pallet. I saw the standard shipping methods on the site, but evidently did not see the drop-down that says Freight; contact seller for shipping information (or words to that effect). All the information that I filled out for standard shipping put the fee at about $200. The eBay listing said "buyer to pay shipping". The buyer paid that and the cost of the item. However, shortly after, I discovered that UPS wouldn't take anything as large as this, and it had to be shipped via a trucking company. A small panel truck came to get it, I signed their forms which basically said that they would find a trucking company to take it to Indiana. About 5 months after this, I received my first invoice from the trucking company, for $524.

I bought a Samsung S5 on eBay from a seller named Vabies. I communicated with a representative by the name of Chloe via email. I was promised a return package to send the phone back to them. It has been over a month and I'm stuck with a phone that I paid over 900 TT dollars for. The phone is not working. I called eBay. They were no help. I message the company daily. Total silence. I am very hurt and disappointed. I've been conned.

I wouldn't recommend eBay as a seller or buyer. I've been selling there for almost a year and have had so many problems with their customer service and billing policies. I also have to go over my monthly bills with them every month, they overcharge your account, and you really have to watch their billing invoices. I've overpaid and it wasn't reflected on my account, etc. They put holds on your account, even when you're current with your payments. Just ridiculous. I'm looking for another website to list and sell on. Definitely wouldn't recommend them. Not worth it, too many hassles and bad service and policies. Negative.

EBAY WHITEWASHES THE FEEDBACK OF THEIR SELLERS! Why? Because in whitewashing the feedback of sellers these sellers appear to be honest when they're not and it infuses false confidence in the buyers! I've had appropriate and honest feedback removed from 3 sellers in the past year! When I contact EBAY about why they removed it they'll say something like, "well I don't understand why your feedback was removed... Clearly it was justified feedback... But there's nothing we can do here at EBAY to reinstate your feedback...sorry"... EBAY DOES THIS CONSTANTLY! They want absolute control over the feedback left and there is no other site on the world web that is so completely dishonest and controlling of feedback! BOYCOTT EBAY! LET EBAY KNOW YOU WON'T TOLERATE WHITEWASHING FEEDBACK!

This company is a fraud. They will allow seller to use false tracking numbers and pretend to send your item. They will try and hack your account and change your address. Their money back guarantee is a joke. The seller if there is such. Will keep your money and not send item. Their shipping takes forever to get to you. Sometimes you won’t even receive an item and have keep trying to get your refund. It’s a joke and need shut down.

On October 10, 2017 I won an auction at eBay & was to make payment promptly & soon discovered eBay refuses to accept payment through my Visa debit card & wants me to sign up or open a PayPal account to accept my payment. eBay had no issues before accepting payment using the same Visa debit card which I used for 20 purchases in 2017 & as a guest in the previous years without signing up or opening a PayPal account until this last item which eBay now has opened a case against me for an unpaid item. If it matters, I have a 100% buyer feedback by making payment promptly on purchases I owe.

I sold a phone and on eBay and when the buyer received it he canceled the payment, I was ripped off by a Buyer and eBay representatives dont care and pretty much told me they cant help and I'm going to lose my money if the buyer doesnt decide to pay me. I know my business doesnt matter, I'm no one but it will be a cold day if I ever make any more business with eBay, I have removed all my listings and I'll sell somewhere else. If eBay is going to allow a criminal to get away with my merchandise and my money then they dont need my business, I really hoped that eBay couldve helped me resolve this issue, if not it's not like eBay is going to go bankrupt. Sellers should have a little more warranty than go file on IC3 and good luck. Not happy at all!! I highly recommend you never sell anything on any website that offers no protection to you!

I had purchased iPhone 6 64GB from eBay international seller i2cworld_inc on 28 August 2017. I received the product on 12 of August in a very bad state. There were scratches on the mobile plus there was a line on the screen. Soon after 4 days the mobile went dead and I filed a complaint but my complaint again and again got rejected. eBay is a cheat, they have held up my money and cheated me by supporting the seller and rejecting my claim. I will want to tell everyone that i2cworld_inc is also a cheat of a seller.

After an eBay seller tried ripping me off by changing his address after I shipped out the item to the return address, eBay quickly read the case details and gave me my money back. Another seller sold me expired things and eBay stepped in to help. YOU GUYS ARE AWESOME!!!

I purchased the items from the seller on eBay that's free shipping, invoiced it, then paid for it. When time to ship it, the seller wants to charge me shipping. The seller will not honor this transaction. These baiting practice is bad and dishonest. No Trust! Can't find help from eBay. "Mr. No customer service".

I received an email from eBay telling me to sell three items and leave the fees to them. I prefer OfferUp now but figured I'd give them a try since the fees would be waived. I listed my Apple Watch. It sold same day. Great! Not so great. eBay decided they wanted to hold the payment and mind you I've sold items before on their marketplace and never had an issue. I called and voiced a complaint with Rose (service req **) who told me I need to do my research before selling and that it's posted in the user agreement. Who reads that!? You expect a reputable company to alert you before posting that if your item is sold your payment could be held for 21 days. Then I could make the decision to continue or not. Now I am forced to mail the watch with no money in hand. Never again!

Because of an attempt to contact a seller about an eBay LISTED item, eBay blocked my account from contacting ANY sellers or making buy-it-now bids or best offer bids on ANY listing. I contacted customer service and they informed me it is eBay policy to block communications from accounts and the ban would continue another 5-7 days! I've been an active customer of eBay for 15 years. NO MORE Terrible policies. Researched it online and found hundreds of other eBay buyers and sellers leaving eBay because of their unacceptable policies. AVOID EBAY at all cost. Amazon has much better customer service.

I ordered a Samsung mobile from eBay on 08 November 2016 worth Rs. 24500 via online payment mode but it received me next month in December in broken state and I complain customer care approx 100 of times and its seller name: cell4ever24 (585), 100 of times regarding broken phone but they can't listen my request and mailed me I change it soon, and I change it soon but they are both make me fool and not returned or change it. I was send all regarding it. Please I requested you help for this type of cheat and action against him.

I bought a wallet from eBay, and have not received the item yet. The listing says it should be delivered by today, and the item has not been delivered. Called eBay to file a complaint and I was just told by someone overseas that I had to call back tomorrow to file a not received item. Customer service with eBay is getting worse and lawsuits need to be filed against eBay.

I'd avoid it as a seller, the fees are very high and there is no service from eBay when things go wrong. Buyers can bid on items and then just not pay, eBay allow this and there are no repercussions for this. Users that have done this to me recently have still got 100% positive feedback because eBay don't allow you to review them so are just encouraging the behavior. Their customer support is incompetent, I sometimes wonder if it's a robot I'm speaking to as they just repeat their policies that are inadequate.

I paid for an item I purchased on eBay on 9/16/2017. I sent several emails to the seller with no response. The shipping estimate (which was about a 2 week window) came and went and I had to wait another 3 days to file my money back guarantee claim. When I attempted to file my claim with eBay, which of course promises money back guarantee, the system said I had to send yet another email to the seller and wait 4 days for a response. If no response then eBay will step in. Except today is the 4th and I filed today. Their system now says I have to wait until the 11th for eBay to honor their contract with me, the buyer!

Ebay decided to refund me the purchase money.

These people hacked my accounts, changed all my details and eBay customer service helped in no way! All I wanted was account to be closed as I don't feel safe. They said I tried to purchase items and they couldn't close account with pending items. The hackers tried to spend my money and those are not my items. Now they said that's sorted but have to wait 7 days to close account! Wtf? People know personal details about me and I want account closed! I was on phone for 2 hours and have two babies, I don't have time for this ** at all. I got them to put it in writing that account will be closed in 7 days but won't hold my breath! Such a shame as I wanted hacked account closed and the make a new safe one but not now! Attached some photos of hackers info they changed and some things they tried to buy using my account.

I purchased a streaming TV box from China in May. It was defective so I was told to send it back. They couldn't produce a return shipping label so I was told to ship it back and I would receive the money credited back to my PayPal account for the shipping cost because the seller was responsible. The seller was to reimburse me after receiving the broken item. This took over 30 days to return. Since early July I have been trying to get my shipping returned.

I bought eBay gift card to buy something and now I have not used that because the thing which I wanted to buy got cheaper from a dealership. Now eBay is not returning my eBay gift card money. Is it not ridiculous to hold money of customer? I am frustrated by their immature customer care who does not have any reply, that why customer money should not be returned to his bank account. This is how they have captured my 1000$ and I am stuck with them. Really frustrated and I do not know how to get my money back from them now. Can you please help? Really very frustrating.

I purchased a cargo cover from eBay, when it arrived it looked nothing like the picture. And returned the item quickly following their instructions in the email sent to me. Even the picture sent in their email was the item I wanted, but was nothing like I received. I got a refund on my bank account. But did not get the shipping which cost $19. I called eBay, they said they do not refund shipping on returned items. Very bad business. Will never shop with them again. Don't waste your time.

In short, the things not to purchase on ebay are large live plants and any newer Cabela's big man's Gore Tex rainwear. I am tied up in three protracted disputes as a buyer with a total of several hundred dollars in limbo. Two are orders for live blueberry plants. In each case the deliveries were refused due to damaged packaging. One of the sellers asked me to pay for half the shipping. Couldn't believe it.

eBay will let anyone sell on their site, protect them from bad ratings by stretching out pending cases past time to leave accurate feedback. They know we are not going to take the time to package up proper and send back a product and pay shipping as it is not worth it. Their "go to reply" "return the item" knowing we won't. We bought a product and want that product and eBay doesn't care if you get paid back or not as long as they get paid. We have all recommended they make it known. If sellers get paid they should deliver the product described or eat the cost as we do FOR FREE when taking our time away from business to package up and send back a product that is not what they listed or missing items from shipment.

Proud to say I'm an American and a proud eBay shopper. The best deals and complete package is always found on eBay. Have never had a problem that can't be worked out. Upon receiving the package; all four box corners are fully intact (not pressed inward). The contents are well bound in a box that made it through the Hurricane Irma in Florida. Those poor people struggle and still push through in delivering the product here. I pray they find better days and find their smiles.

I would suggest that everyone cancel their eBay accounts. I sold an item for $40.00 and the buyers has received the item, completed feedback and eBay is still holding the funds for 5 days. IT'S ALL A SCAM FOR EBAY AND PAYPAL TO USE "YOUR" MONEY FOR DAYS BEFORE RELEASING TO THE SELLER... ** eBay and PayPal. Cancelled both accounts.

Desperate for a vehicle, I found a 2003 Land Range Rover for sale on Facebook. After reviewing the profile of the lady who was supposedly selling the vehicle I figured it to be true. To my demise I was directed to an email address to a so called sister of hers who was selling the vehicle. Upon contact with the lady Brittney ** via email, she stated that she was in the military and needed to sell the vehicle before the 15th of the following month. Sadly, I am out of 2000.00. I will never purchase anything off the internet again. I need my money back.

I have noticed a rash of accounts selling fake micro sd cards. They are 1-8 gb cards that have been reformatted to read as 256gb or so and comes in fake Samsung packaging. They may trick people who don't fill them up right away and then later on they will think something else is wrong but the card is fake. These sellers have pumped their account full of fake positive reviews by buying things from their own account and then writing a review. Ebay isn't doing crap to stop this unless you go way, way, way out of your way to get them to report one instance. If you get ripped off, I hope you're prepared to spend 500 hours trying to maybe get the situation fixed with ebay.

Motorola XT1100 XT1103 Google Nexus 6 LCD Screen Display Digitizer - I purchased this item (item number: 131460236840) a month ago from ebay because my phone was shattered and I needed it badly. It says it was delivered a few days after, but I never received the package. I checked with USPS (the carrier) multiple times but they didn't have it either. So I contacted the seller and explained what happened and asked for a refund or resend, after a couple days they responded that it's a decision of ebay. Ebay denied it and did not take any responsibility although they "claim" they have "eBay Money Back Guarantee". I was so angry with how they reacted, I was treated like I'm lying and the fault is on me!!! This was a 100$ purchase (99.98$ when I bought it), it's not something I can ignore because it's not a cheap purchase for a student and I needed this item.

I bought a glassy protector for my previous tablet a few months ago. Unfortunately it didn't arrived until my tablet's screen broke! I asked about that and eBay told me you can keep that protector free! But I lose my tablet at that time and I didn't need that protector more! After about 2 months later I found the protector in my mailbox that it was broken!!! I decided to never buy again from eBay but unfortunately I forgot the promise that I made with myself! I bought a CISS ink bank for printer and also 4 colors ink for my printer again in eBay. This time they arrived soon. When my printer's inks finished I decided to use that inks and CISS.

Never received the product neither the refund; lost $48.25. I ordered some medical stuff from China through EBAY... the product never arrived; I received a message that they would try again to send it... did not get through. Today I just received an email from eBay that my case was closed... period. I cannot even contact the customer service because the item # does not show up anymore and it is mandatory to contact customer service. Never had a problem with Amazon. Will never ever use EBAY again.

I bought this eyeshadow palette from this seller and in 24 hours, this seller cancelled my order and I am still waiting for my refund!?? I opened up a case with eBay to no avail. ** customer service, lots of telling me call back on "this date or that date." Shady AF!! DO NOT BELIEVE EVERYTHING YOU SEE.

When shopping eBay, you are shown the product, and the lowest price for one item. When you go to the page to make the order, the lowest price is for something completely different, and always a much higher price for the item you thought you were gong to get in the first place. This wastes your time and pisses you off. How can we stop them from doing this!

I bought LG G Pro 2 smartphone. After 8 months phone stop working... issues with sim card reader. Phone still in warranty period but seller said "how come it gets faulty when using it for long?" It seems the seller doesn't want to honor the phone warranty. The seller stops communicating with me. I sent report to eBay regarding seller's fraudulent behaviour.

When item purchased was not received, I went through the proper channels of filing a case with eBay. I sent eBay a police report; a USPS theft report; documentation that I was not at home when the package was supposedly delivered. I followed all the eBay directions, and was told no refund; no explanation; just no refund. An eBay employee told me to say I received the package but nothing was inside; also sent me an email telling me that was the way eBay could help me. I refused to file a false report. I spoke with managers and was told there was nothing they could do. The eBay money back guarantee was not worth the paper it was written on. Will never ever use eBay or Paypal again; will share story with everyone I can using any means available. Will file report with State of California.

The product was not as it was advertised... I was not able to return nor refundable... I was so disappointed and would never use this application again.

It makes me so upset to think that eBay gives false hope to letting sellers know that sellers are "protected" when selling on eBay. I've been selling on eBay for many years. I sold a MacBook air and shipped it out to the buyer who is located in Alabama. I shipped it with tracking and signature confirmation and although it's not mandatory for sellers to purchase additional insurance for the seller, I shipped it out anyways. Fast forward 2 weeks later, buyer opens a request requesting refund because it was never delivered. Tracking shows that it's just delayed, not lost. After immense investigation calling the buyer's USPS and distribution facility, USPS thinks the most logical explanation is that the label was somehow altered enough that the shipping address is unreadable. For packages with damaged labels, packages will be sent to another facility to be sorted out and it can take anywhere from 90-120 days to find it but that's not even guaranteed.

I'm new to eBay shopping but my experience has been positive. Although each seller is different, I always get my order within a week. I also feel secure using PayPal for payment. You just have to check the feedback on the seller.

I have been shopping on eBay since 2000. In the beginning the climate felt quite different than now. I liked bidding in auctions as it challenged me to really think about what I was trying to buy, and what value it had for me. But monitoring auctions can be very time-consuming and especially those closing in the middle of the night. I was really happy when I found sniping software so that I didn't have to sit in front of my computer waiting for an auction to end.

eBay offers easy transactions and no shipping fees. I can use PayPal credit or credit cards. No hassle with returns or questions. They also have vendor contact with ratings and customer reviews.

eBay is nothing but a waste of time. You bid and still get nothing. Then they send you all these emails and the product looks nothing like the picture. It's used retail at a high price. I hate eBay. I will never order from them again.

I'm not a fan of eBay but sometimes it's the best bargain in town. I had a bad first experience but I gave it another try. Just be careful with whom you do business with and guarantees.

I recently purchased some hair extension from eBay seller. She didn't list on her page the true product detail. So of course I was unhappy. I contacted seller about product and thereafter to give me 10$ back towards my 200$ purchase. I refused and had eBay step in. I was able to get full refund but eBay made it where I had to at shipping back to China. Nope. I kept the hair and just made due.

The shopping experience was great. I did the buy now option and it was simple. The price came up, I paid and then put in my address and then the seller sent me the product in about a week and it was just as I was looking for! I gave the person a positive mark because they did a great job with the product and shipping!

Let me just say, if you’re thinking about selling on eBay beware that they don't protect the sellers like they say they do. Both eBay and PayPal are for whom ever is paying the money and how much they will make, it’s not for what's right and wrong or as written that they protect the sellers from buyers, like for instance, a buyer, even after having the purchased item from the seller can come back several months later and complain they have issues with the items or just changed their mind and want a refund even when you as a seller disagree due to it clearly says per sellers return policy all sales are final. This is mandatory when listing an item to sell on eBay. You are stepped through a listing process that asks you about returns if you will accept or not.

After all these years buying on eBay I have only had 1 problem. I never received my item I purchased but the seller had to cancel it and gave me a full refund. Other than that I have enjoyed purchasing many fine products without any problems. I love buying through eBay.

Being a primary school teacher I learned that by using eBay I could find everything that I need for my classroom. And the items were less than buying the same item at retail price.

Although my purchase was recent it was the last purchase I will make with eBay. I ordered books for my son who was in college. I ordered them well in advance of the start of his classes. One of the sellers did not send the book for weeks after school started despite multiple attempts to contact him for a promised delivery date. Finally, after several calls to eBay the next day, the book was delivered via FedEx weeks after his class started.

I have been an eBay buyer for a couple of years. I have always been pleased with my purchase and if I have had a problem, customer service has always been willing to help solve the problem quickly.

I like shopping on eBay because I can shop any time - day or night! When searching for certain items, there have always been multiple choices for selecting exactly what I am looking for. I have never had any problems when paying for my purchases. It's a great service for consumers!

It doesn't make me happy to be so down on eBay but my experiences doing business, making purchases has been not very satisfying. Wrong, fake, and often zero products even though I paid for them. No fun.

Thanks to bad information given to me by a live person when I called eBay customer service I am now out almost $300 dollars and growing. I attempted to return a refurbished cell phone. I paid almost $12 to get a return shipping label that, on multiple computers I was unable to print. I contacted eBay regarding the issue and lost track of time while waiting for a response. Flash forward 30 days and I receive a message from eBay stating the seller received the item and a refund was issued though I hadn't even sent it back yet? I immediately call eBay and I'm told that is an automated message they send assuming everything has been taken care of. I ask what should I do. I explain the entire situation and I'm told not to worry about the 30 day return policy, I should mail the item back myself and call eBay back with the tracking number. I was told they would take care of it and even refund my original shipping I was unable to use.

First off, every single customer service rep that I speak to (which is often because there are always hiccups) sounds the same. I feel like eBay just clones their workers like oompa loompas. Secondly, why is it that even for the simplest of issues they have to transfer me to somebody else (which again sounds like the same person) an average of 3 times each call? Everything takes FOREVER and they are always so rude and condescending.

Some sellers are not eager to ship your products that are paid for and do not respond to your contacting them. But eBay has a money back guarantee and are helpful when products are not being received. The customer service reps are pleasant and are quick to resolve issues and get you your products refunds. They live up to your expectation and care about the consumers be you can feel confident when you use their website.

This involves a few items purchased on eBay during the past several months. (I have been buying on eBay for years, and am usually pleased with items bought, prices, shipping times, and interactions with sellers. I will continue to buy from eBay.) My main problems with buying from eBay are that sellers may describe items incorrectly, send the wrong item, or quality of a manufactured item may be poor. For example, I ordered a pair of plain black espadrilles and received a pair in a leopard print. (Seller did give me a full refund.)

When eBay started it was great. Reasonable prices. Now eBay sucks. The shipping charges are too much. It's just not appealing anymore. I can find some of the same items on Craigslist.

I've only had one bad experience with purchasing products on the eBay website & it was having to deal with a very young or immature salesperson with zero customer skills. I was very understanding of their mistake, but was accused of researching the site for people who accepted returns to ship back the wrong product they shipped to me in the first place. Unfortunately it was my last purchase for an inexpensive necklace I needed for a themed dinner party. Otherwise, I LOVE, LOVE, LOVE ALL of the rest of my purchases I have experienced through the eBay website!! I've been a member for around 6-7 years.

I have bought many pairs of shoes on eBay and they have always fit the description to a tee. The pictures of every angle are very useful in helping me make my purchases and I have been very happy with my purchases.

eBay - DO NOT CALL ME, I do not wish to speak with any of you after this experience. I used to get calls from Pierre Omidyar when there was an issue - that's how far back I go with eBay, these cust service reps were not even born then. After posting this review - below, I get a call from eBay Customer Service 9/1/17. (NOTHING I said during the message process on eBay gave me any indication that they cared to resolve this issue.) It took this review. They were very careful not to admit they may have been wrong (calling defective shoes "buyer's remorse", or suggesting I just resell them - which IMHO is totally dishonest) etc but once I posted my review, they refunded me anyway. I checked my PayPal balance and the refund was there.

You can always find good prices on eBay, also, unusual and vintage items. The only thing I find is the shipping can be slow, but if there is a problem, it is taken care of promptly.

EBay is great in purchasing products in 2 ways. If you have the time to bid, then you just might get a downtown price or if you want to buy right away that option is also available. If you have a PayPal account it's even easier!

In the past I bought Kindle Fire HDX... I thought it was a great deal, I also knew it was refurbished and I know how refurbish it is. It's a piece of crap. I can't do anything with but sit pretty and collect dust. A waste of money.

I have been an online shopper with eBay for many years and I love that I can find products that are no longer available or are difficult to find. Most of what I purchase are items that are vintage or antique products and I like that eBay has the option to find vintage, antique, or discontinued items that I am in search of. The purchase and delivery is very good and the sellers are very easy to work with. Many communicate quickly and answer questions that I have. But I do have to be careful to compare prices as eBay sellers resell products that can be found on other sites such as Amazon for a cheaper price.

EBay was amazing. I was able to locate and his on multiple items. I found and got notification on an item I at first but on them for a notification on and was able to purchase the item and once receive it was the actual item I ordered! Love eBay!!!

I ordered a DVD tape that wasn't listed under Turner Classic Movies. eBay said they had it. It was more money than any of my other tapes. Purchase it and it has a professional picture of what I wanted, but it's blank. Disappointed.

I have stopped using eBay because the goods received were not what was expected. The item I saw and ordered and paid for was a game for my grandson. I got a package of newsprint; there was no recourse. It was a loss and that was that. They need to screen their sellers.

I have always loved eBay and the fact that you have an option to buy it now, or buy by AUCTION. The shipping is generally quick from anybody and everybody that sells their products to you as well!!!

I thought I was buying a Nikon D80 SLR. Digital camera. The posting was misleading. It appeared that the camera was being sold by a seller that repairs and refurbishes cameras. The camera was represented as a refurbished camera with a description of the camera and lenses. My bid was accepted and I was given a tracking number and shipping arrival date. When the camera did not arrive I contacted EBAY though they did not receive item email. I received an email telling me to contact the seller. I received an email from him and the seller informed me that he only repairs cameras.

eBay is so easy. It's self-explanatory, super simple to find out how much you are paying for something unlike Amazon. Shipping and handling charges are clear as day unlike Amazon. I love eBay...

eBay is the last resort for finding replacements for favorite items. The prices are generally fair, but not all of them are as advertised. There are petty annoyances along with the low pricing. The bidding process can be tedious and usually drive the price up beyond the worth of the item - a great position for the seller. The Buy-It-Now option can be the most expedient and less expensive option, but often the shipping costs are ridiculously inflated to cover the low item cost. To score well on eBay, the buyer has to be informed and leave emotion out of the bidding process.

The items at eBay are not always as described. A sun visor for a "classic car," was not authentic as seen and described; an "art deco" picture frame was a mass produced junky frame; other auto parts were not as described. However, some purchases were nice surprises. If you're no expert in what you are looking for, beware. One buyer accused me of not paying, when I had and wanted to give me a "poor" rating. You are not dealing with a business, but with individuals or groups. Little recourse for problems. If you know exactly what you want, you can get some delightful, hard-to-find bargains.

I use to use eBay a lot, but these days, I am looking for specific things and their system no longer works for me. Too slow, too hard to compare prices.

I buy and sell a lot on eBay. It's so easy to list an item and I have never had a bad experience that eBay didn't stand behind me all the time. I buy things with the idea in my head that I'm taking a risk and quality can be substandard, but to date, I have not been disappointed. I've bought high-quality bags to cheap items I needed that were not found anywhere else. I stand behind eBay.

I'm both a seller & buyer on eBay. I've been a seller since Jun 2012 and a buyer since 1997. I never go to a brick and mortar store without checking eBay first for a purchase. When I'm out and about, I always look some something unique in any category I think my buyers might appreciate. For me, eBay is the best of both worlds to sell & buy.

You can find almost everything on eBay. I have been very fortunate to have had great experiences with the quality of the item being as described, good packaging, reasonable shipping and fair prices.

I was told I could not cancel my purchase when I ask to do so within 1 hr of transaction. I never received any confirmation from seller. I was told from eBay I would receive my item in a week or two. I searched eBay and seller just vanished from eBay. I emailed seller several times, finding seller's email address on my Paypal confirmation, to confirm payment received or shipment and tracking of my item. I never received any reply from seller on this question. I filed a claim for refund thru Paypal and it sounds good for me to receive a refund from Paypal but why should Paypal bail eBay out on these false transaction? Shopped Ebay for decades but I will close my acct. because of their negligence in screening their sellers!

When looking for a product, I always research the item for cost and ratings using Google. Thereafter, I search eBay for the same product and compare price and the sellers ratings from buyers. eBay usually has a better price that may include free shipping. Bingo! I also like using PayPal. So easy and quick. Caution though. Not all sellers on eBay are reputable and may even try to sell you stolen items. A friend purchased an iPhone on eBay and it was confirmed to be a stolen iPhone when it was received. However, my experiences have been great.

I bought recently on eBay, two times I had to get customer service involved for resolution since the shipper did not send the item. Finding customer service was a total pain. I eventually googled the number outside of eBay since it was nearly impossible to find a customer service number. I believe this is completely intentional and horrible customer service through eBay. Once a human is reached, all went well, but finding a human was a total pain in the ass and not worth buying through eBay.

I have had too many problems and eBay doesn't stand behind consumers who use their service. They are impossible to work with when there is a problem encountered. The products are often coming from overseas, and may not be of adequate quality when they arrive.

You do have to be careful when shopping on eBay. Lots of Asian sellers that sell junk or counterfeit products. I'm not being racists, I'm Asian too, just being blunt here. But, now eBay has made it much easier for buyers to get their money back from sellers that try to rip off consumers. So it's a lot better. I wish they did that a lot sooner. So many times I should've gotten all of my money back & I didn't. But, now I feel safe buying from eBay.

I've been ripped off on eBay. There are too many scam artist on there, especially the foreigners, you have to be very careful! And don't always trust pics, and the buyer keeps putting things off saying they are trying to send etc until it's too late to do anything about it. I returned a collector book that I paid $700 for and it wasn't the exact book in the pics. So I returned it and tried to be patient waiting for my money and the deadline passed and I never got it.

I can usually find great deals on eBay and have been taking advantage of them for many items. I like they have been having a promotion for free shipping with no minimum, I feel I am not getting ripped off then and wish I were able to get gift cards for eBay and not always Amazon since I find better deals there.

I make purchases on eBay often and have for several years now and I have never once had any problem with any of my many purchases. I will always check them before looking at any online retailer. With the very rare exception products are available and way less costly on them.

eBay is a buyer Skewed marketplace where buyers definitely have the upper hand and eBay protects them to the extent that sometimes may be detrimental to sellers. I've been on both sides of the fence and I've had much better experience as the buyer than the seller which is why I rarely if ever sell on eBay. For the rest of us you can find lots of stuff here but also on many other marketplaces such as Amazon and Google.

This bidding process I hate. Normally when I use eBay I only buy now option. The customer real items pictures is perfect. This is something Amazon doesn't have.

eBay is the best online retailer I have used, with no problems whatsoever, great prices & service. Received my purchase faster than other places.

eBay has just about everything for sale you can think of and more. This site gives the opportunity to sell and buy without leaving your home. Allows buyers and sellers a safe and secure platform to buy and sell around the world. eBay guarantees purchases. I have been a member since 2007, with no problems selling or with purchases. Overall a great experience.

I've had good and bad experience with eBay sellers. However this one is specific for seller named ANNASFACTORY which is a top rated seller. annasfactory. Located: Staten Island, NY, United States. Member since: Nov 15, 2012. Positive Feedback: 100%. In short: She sent me the wrong item (US to CH). eBay rule: if it's the seller's mistake, they need to refund the return shipping as well. I asked her and she confirmed 'only first class shipment'. When I told her that in Switzerland the cost is x CHF, she then said CHOOSE THE CHEAPEST (yes I got capital letters here and there). Item arrived to her but I heard nothing. Messaged her and she said she is waiting for eBay. I called eBay, who then confirmed that seller REFUSED to refund.

Never will I do business again. Purchase a pair of shoes, given too tight shoes. Till this day the matter never taken care of. The seller contact me all hours of the night wanting me to change the ratings I given. eBay was not help in giving my money back after I send them pictures and everything. I closed out my account. Never look back.

On eBay I can usually find the items I want at great prices but shipping is usually a hassle. Often the items I order do not arrive by the estimated time and trying to track the shipment has proven to be difficult. The customer service has always been great as far as assisting with returns. Overall eBay is about average in comparison to other online retailers.

eBay has always had great deals from the sellers, and I would recommend anyone to use eBay as a way to get great prices on popular merchandise or those unique, hard to find items.

I have enjoyed what eBay has to offer both in retail and in user resales. Sometimes the hard to find and unusual items can be found on eBay. The eclectic and eccentric things. This is why I enjoy it, it has the common and the uncommon. Purchasing is easy as well as having the eBay quality of service, it is all good.

Never had a problem with a purchase, purchases as describe. Also no tax on most of them. Never had contact directly with vendors too but some left lovely e-mails and genuine acknowledgments. Don't usually use auctions...too frustrating for me. Usually use "buy it now".

I've been purchasing goods on eBay for well over a decade. My experience is good in general, although not as good as I have had at Amazon.com. Every so often I would receive goods that were not to specifications or were broken.

I have used eBay occasionally when they have items I can't find elsewhere. I find eBay more difficult to use than Amazon in general. I only had a problem with a purchase once but eBay wasn't at all helpful in resolving it, so I stick to small ticket items.

eBay erroneously billed me for their commission of merchandise they alleged I sold through them. Wouldn't correct the problem and insisted I owed the money. I had to hire an attorney to write eBay a letter before they would stop harassing me. I closed my account and will not do business with them again.

I love eBay. I usually get to bid on items I want. Then merchant pays shipping and handling for free. I have purchased beautiful jewelry (wholesale usually). It's so addicting.

I love eBay; the selections, choices in which to purchase items and qualifying for a line of credit with PayPal! For every $99 or more I purchase I get 6 months to pay for my items though it's probably not that good a plan, and I maybe shopping too much! Lol.

I like buying from eBay. However, there can be problems with buyers (I am a seller) who have trouble with a purchase. When a customer complains, eBay is likely to refund their money before you get a chance to fix the problem.

I only purchase a few thing many moon ago. I use Wikibuy to get the items off eBay. Just had crappy experience when bidding then the spam email would come about. Winner did not have the funds. And I am not going to send money overseas via WU. When this happen, just never went back to eBay.

I being a customer of eBay for over 2 years and never had a problem. All the items that I order come in great condition. eBay is one of my favor place to shop online.

I have always been able to find what I was looking for on eBay. I look for the 100% sellers. I have found great prices and good selection. I would recommend looking on eBay for people who want the convenience of shopping in the comfort of their own home.

eBay.com is very easy to use and I am happy with it. But eBay.in (India) I do not recommend for anyone. eBay.in requires so much verification that it is a nuisance (they want your passport, last bank statement, visa). Even when you send it to them they give you a hard time.

Most of my purchases on eBay have been wonderful! Just be careful to purchase items from USA because one purchase I made was too small for our puppy and I couldn't get the seller to respond to the email I was given!

I ordered 2 bracelets and one came with a broken clip. This made the unbroken one more expensive. It's all too hard to return damaged goods as it is never acknowledged anything has been received. For the bit of money saved, it's not worth the risk and stress.

eBay is not a place I go to often because of the shipping costs versus price on new items. I have only purchased used items on eBay. I find that the shipping costs are high but it has outweighed the cost of the items I have obtained so far.

I got away from eBay for a few years. When I went back, I found the changes horrible. The prices are set at store level so there is really no deals. I was told I had no choice but to use PayPal. I don't like that. Never use it again.

I have bought several items & have only had 1 problem. eBay banned a seller before my item got shipped and I am in the process of trying to straighten it out with the eBay customer service now.

It is always very easy to shop on eBay. The value is reasonable and you can also watch an item for pricing. Customer service was great answering any questions.

Transactions generally go well but wish there was a good competition. Also, I don't like their censorship of items to purchase and their feedback policy.

eBay is hit or miss. Frankly, if I can get it close to the price, I MUCH prefer to buy it on Amazon. Sometimes purchased items are not exactly fresh. That being said, you might be able to find a great deal.

95 % of my online purchases are via eBay. I try other sites for pricing, back to eBay for service and pricing. Never a problem. Use PayPal for payment and give seller a message for their service, helps for quicker service.

Fun site, been using them for years if even only to browse. Always great prices and delivery times usually early. Never had a bad experience. Well once and customer service sorted it out.

Do not buy anything from eBay specially in India. eBay doesn't have any authorized seller. I bought 360 Degree Full Body Protection Cover for iPhone 6 / 6S with free tempered glass (**) from eBay. I purchased iPhone case cover from gadgetcastle1991 until 17th he has not shipped my product. I think gadgetcastle1991 is a fake company only the registered on eBay. I highly recommended please don't buy any thing from gadgetcastle1991. This company received one-time phone after that they do not receive any call. I called this seller more than 20 times but seller gives no response. I cancel my order after his bad response but until now I have not received my refunded amount.

I have been selling and buying from eBay for almost a year. I have found that their products are very good as well as the prices and I'm happy with their sellers.

Waiting for help takes too long, heavy Chinese accents make it difficult to understand the English words. But... They have an excellent policy of fixing problems.

I purchased some items on eBay and was given a $15 voucher. When I attempted to use the voucher I received a notification that informed me I had to pay with PayPal in order to use the voucher. I don't use PayPal, I use a card. Why is it I have to use a specific form of payment to use the voucher? Why wouldn't the voucher simply be offered to those who use a PayPal account instead of offering it to those who use other forms of payment? Frustrating catches to "positive" promotions by a company.

I do use other sources to buy but eBay consistently has a lower price with no shipping costs. This of course is a main feature for me. My friends cite other sources as easier to return product to which may or may not be true but the few products I have returned on eBay have presented no insurmountable problems. All in all "Good stuff Maynard!" 10/10.

I love shopping on eBay. It's easy. You can bid or buy and it's cheap in price. Although they give you an estimate on your shipping date my items comes before that date. I also bought a tablet for my son for Christmas and one was messed up. I sent it back with no problem and received a new one. I love eBay.

This was the second time I tried selling a bike on eBay. I should have learned from the first time, but I was in a desperate need to bring in some money. A "buyer" on eBay paid the money via Paypal and as soon as I notified him that I had shipped the bike, he put in a request for refund. I was stunned. He said that I had not advertised the bike correctly and I knew he was out to get my bike and his money back. Thank God I was able to intercept the bike via USPS but this cost me more money and I actually paid $70 of the shipping for the "buyer." Even after all of this happened, I called eBay, sent multiple messages, they refunded the "buyer" and even refunded him the shipping. Then, they said that I still owe them the seller fees of $43.

I have never ventured into the "selling" end of the pool with these folks as just too many restrictions for the genre of product I might be willing to sell. I can find relationships elsewhere with Benz centric people with vast amounts of product knowledge not generally found here. There very well may be some but perhaps not spent enough time searching and or cultivating. On the "BUY" side of things, I have been far more successful in multiple genres of merchandise in a spectrum from auto parts to specific m's casual sportswear. I know what I am looking for with a reasonable understanding of the quality/value relationship of the product (s) and pay almost instantly at the completion of the auction or whatever the buying proposition might be.

I have been a buyer and seller on eBay for over 5 1/2 years. I have purchased goods for over thousands of dollars with them. Recently, I came across a potential criminal seller. They did not send me the item I ordered, but instead sent me a poisonous/toxic anthrax paper. They admitted to it through our messages, and said it was not meant to go to me. I advised eBay, & spent 2 hours of my time on the phone, while they transferred me from department to department. They never resolved my issue. They never suspended the seller's account. 2 supervisors claimed to have reported them but each time I get transferred they tell me that no one reported them.

We sent a printer and monitor to eBay Valet to be sold on eBay. We had the items packaged by eBay Valet's FedEx pack and ship service. The monitor was rejected and returned to us by the eBay Expert Seller for "residue on screen". The "residue" on the monitor is some substance that was spilled on the screen either in transit or by the Expert Seller - the monitor was clean when we originally had it packaged at FedEx. The printer was also returned to us for not being testable due to shipment without cartridges... after eBay's own shipping service instructions specified that it must be shipped without cartridges.

I have been with eBay 15 years. 100% feedback. Mainly a buyer, but I have sold items in the past even cars, but NOW all of a sudden I sold an item 30 days ago for $220 my money was received instantly. I was happy. Good, fast, happy transaction, so decided to sell something else. I posted some shoes and got it sold for $43 + 13 shipping. And now when I went to shipping no money available, so when I called they "Your funds are pending in PayPal for up to 21 days."

It is fun to bid on items and get interesting purchases. However, you are at the mercy of the sellers to accurately represent items and send with adequate packaging. Although most sellers give accurate descriptions and good pictures, and answer questions about products, unfortunately sometimes items are not in condition described or shipped with poor packaging and arrive damaged. Then most sellers do not offer returns so if there is a problem you are either stuck with item and sometimes an adjustment or even though a seller's site states no returns they will not give a refund unless you return item at your expense. But Customer Service can be helpful as well as resolution process if seller is willing. When it is good, it is very good and when bad it is awful.

I ordered a Mobile phone through eBay. Payment terms were only before delivery. I paid for the purchase of mobile. MPAISA ID No.**. To my shock when I received parcel on opening found empty box. We raised Claim no. **. eBay informed that the product is covered under eBay Guarantee. Be assured if seller doesn't resolve your claim we will settle out. After 8 days suddenly eBay informed that your case is rejected as parcel was delivered in 500gm weight. Can anyone tell me do they keep weighing machine at home and weight the parcel. On the shipping Details attached to parcel says Est Wt 0.3 kgs. When seller asked us what is the weight of parcel we took it to a shop and weight it. It was 0.24. (Empty box) It indicates no mobile was shipped. As it is clearly mentioned on shipping Details 0.3kg.

eBay has a good selection of things and the prices are fair. I think they're better for some things than others. But overall the selection is pretty good.

Easy to buy and sell with a PayPal account. Terms are usually well defined, and most sellers are fantastic. Occasionally you run across someone, buyer or seller, who is temperamental or difficult, but that is rare.

Sold and bought items on eBay for a few years. Each year, more stupid policies, and more and more unfair business, and LESS sales. In case you need the money you make on eBay === The end result is you become a slave that works for them, pays them most of the earnings and keeps quiet when eBay gives away YOUR money as refund, just to keep some scammers happy (to return). SO they are illegal (I do not see what legislation can accept that someone (buyer) keeps the products and gets his money back.... while the seller lost his products and the cash for it), their practices unfair and immoral, and they try operate legit hiding under that "policy" lie!

Great items, the seller is always fast, and shipping as well. Only problem I came across was one phone seller I wanted to return my item to and they never got back but so far so good. I buy on eBay what I can usually at the best price.

Account limited, they're holding my money for good reason - Unbelievable. Looks like they're just doing whatever they want, I don't understand why people have still trust in PP. It looks like that's the way they do their business, they hold your money and make a % markup by lending my money to other people, I would take them off from the web. They simply robbing indecent sellers.

It is time for eBay to regret the high fees that sellers need to tack to items for sale. Time to use sites like OfferUp and make eBay regret treating seller unfair. When you call eBay you get China people that never bought or sold on eBay. They are the most ignorant people in the world to be telling us what to do. They suspended me for putting in a phone number for buyer to ask question. I explained that buyers like to talk to sellers on the phone. China said no and I have to listen or leave eBay. I have been pushed too far this time. I have had other problems over the years but had no other site to sell on. NO MORE CHINA BOSS/MIDDLE MAN.

Good alternative to brick and mortar and easy way to shop if not interested in going out. Good place to look for items I am interested in. Also good deals on many items.

BOYCOTT EBAY... Purchased 2 iPad Air 2 tablets. Both sellers shipped something other than ipad air. eBay does nothing to stop these scammers. You have to wait weeks to get your money back. eBay makes it impossible to leave negative feedback for them and then reverses negative feedback once you leave it.

I have used eBay since 1999. I have over 1,000 transactions where I have sold and bought items. I am very pleased with and their systems works very well for the buyers and sellers. I have had a few problems but generally they were taken care of. I have loved being able to sell many items easily and for a fair price.

eBay is "fun" to actively bid on new or used items. Even the used items are frequently in good, if not excellent condition and at prices that frequently can't be beat!

When purchasing from eBay you may not get the quality represented in the advertisement. But what has always been a big problem with EBAY for me is the fees charged by EBAY when you sell on EBAY. EBAY misrepresents and lies about what they will charge in order to sell an item on their site. The fee charged can very easily be more the you are profiting with the sale or simply not the sale worthwhile.

I found out the hard way that you need to research everything about a company before you order from them, I ordered a shirt that I really liked only to find out it was made in Singapore and their sizes do not match American sizes. Anyone who sells online with any site should only sell AMERICAN MADE PRODUCTS. I was out my money. Buying from China, and other countries need to be investigated thoroughly before they accept their products.

I like eBay. I've bought a lot items, there's only one mishap that I was angry about. I ordered a wallet from somebody in China and it took almost two months to get to my address. I gave a bad review on their shipping. They didn't like that at all. I have purchased items from China, but didn't have to wait that long. I told them I wouldn't be doing any more business with them.

I sold a brand new book on eBay. Buyer thought that it was a copy of an old book due to gray highlighted parts in the book. I believe he expected to see yellow highlights. He started to return. I replied his email with some proof showing that it was an original book. I told him that he could go to Barnes & Nobles or visit Amazon to see the same book and pages. He didn't reply.

EBAY SHILL BIDDING COMPLAINTS - 19 ITEMS I SUPPOSEDLY PURCHASED INITIATED JUNE 23, 2017. STILL NO RESOLUTION JULY 31, 2017. When I suddenly won 13 items, all of which I had been outbid on, I knew something was wrong. I called and spoke to a woman who told me this was "shill bidding," a term I had never ever heard before. Since June 23, 2017, I have called eBay at 866-540-3229 on three separate occasions spending over ten hours on the phone reporting eBay sellers in India who are consistently using shill bidding to inflate the price that buyers pay. On June 23rd, they did this to me on 13 items. In less than a week, they claimed I won six other items that I had been outbid on. I have told the buyers that shill bidding is illegal. I told them I had already discussed this at length with eBay.

Sold an item which the buyer decided did not meet his expectations. I agreed to accept return under my seller's listing policy of 14 days purchase refund, "no refund of shipping". He wanted to resolve as a "Not as Described" return. We agreed to disagree and send to the Resolution center for processing. An automation error sent this as a return accepted as "Not as Described". I contacted EBAY and they reviewed the case and determined that this should be handled as a return under my sellers listing. They told me, and sent an email to confirm their decision and state that they would contact the buyer to have him return the item. The next day I received an automated email indicating that I needed to send shipping expense to buyer and failure to do so would result in the buyer keeping the item and receiving a refund of purchase and shipping paid to me.

Actually I ordered 58 mm lens cap, I paid with my debit card. Even after 1 month no delivery. I ask them to refund but until now no response. They will show small prices for the product and they will take money. After that nothing delivered. It's just fraud. Cheating.

I joined eBay about one month ago. I obtained a PayPal account and everything. So whenever I had the chance, due to my busy schedule, I would take photos and post things until I reached my limit of five items that totaled less than $500, which was my max limit. In the meantime I bid on a few items and bought some on the purchase now format. I was given two coupons which I used and was having fun with this new idea of buying online. Then the day after I posted my fifth item I received an e-mail saying my account was suspended. Mind you that no one ever purchased anything from me.

They really could care less about the little seller who made eBay what is is today. I will never shop there again, it's Amazon all the way, where you're treated fair, with respect. After several phone call explaining why I had problems, trying to solve them, they never helped me. Just tried to have a reason to stop me from selling as they have gone (China) and new items, not the way it was! After selling since 2002 with 3,449 positive wonderful feedback selling fun items and men's clothing with several repeat customers and they never took the time to help me to hear me to hear my concerns!

I purchase thousands of dollars worth of stuff on EBAY every week using my debit card. Every now and again my card is declined and I have to transfer money over to that account to continue using my debit card (security feature to avoid $34 fee for NSF), no big deal. I do this every couple of days. However, for the past couple weeks when my card is declined my eBay site crashes and is empty. I have no history, no purchases, no nothing. It has taken me hours on the phone with them to try to figure it out and still they cant. They dont know why. They ask me to send screen shots, wait 24 hours, call back and yet all it takes is a transaction to be cancelled and it starts all over again. Why is this site so unstable?

I sold a s5 which was used but good working order. The buyer complained after a week to say that it kept switching off (it does like all phones do this when the battery drains!). I agreed to refund. PayPal froze my account to the sales value and postage return label. The returns label was issued and I received the phone. I topped up the PayPal account and the buyer was automatically sent a refund! (This is common practice look at other forums.)