eBay Reviews

Just so you'll know--eBay keeps money on items you sell for 21 days. First they say they will release it when you hit $250 in sales--then you do and now it's 25 sales too! So you sell a $400 item--you SHIP it --and THEY KEEP THE MONEY FOR ALMOST A MONTH. Any fool knows the use of money IS money--and they are using yours! Also, YOU PAY THEM COMMISSION ON MONEY YOU SPEND ON SHIPPING!!

For some reason eBay changed my account name and the shipping address without my knowledge. Some random address was put in the shipping and when I purchased some things they were routed to an address I'd never heard of. My nickname was also changed to something I would have never done. However, I can't change it back because it is linked to my email. eBay insists they didn't do it and they can't fix it. It cost me extra to have an item rerouted to me and the other the seller just got back. Hours off the phone to eBay simply results in them telling me it was my fault and there is nothing they can do. Obviously it was a computer glitch but they refuse to take any responsibility. They also tried to blame PayPal which was functioning very well.

I placed a bid for a pair of boots, the seller contacted me a few days later to say she had listed the boots as the wrong size and wanted me to cancel my bid, I checked the options and there wasn't one to cancel, so I emailed her back to say I did not have that option. She waited a few days and emailed me again to say the eBay team had told her to contact me and get me to cancel the bid! Again I emailed her to say I did not have that option and she could cancel the item. The sale went through and payment taken and then I received an email stating I would be refunded reason being 'bidder asked to cancel bid'. Fair enough. I then received an email from the seller blaming me for the whole thing! I replied that she always had the option to cancel the item and should have done, Anyway I then received another email which was quite offensive, so I contact eBay.

Went to purchase an item off eBay and the eBay bonus bucks were not showing up correctly on my checkout screen. I called eBay and was assured that they would show up correctly after I paid for the item. Of course in typical fashion, they did not show up. I spent an hour on the phone and got nowhere with them. It wasn't about the money but it was the principle. I got 48 cents rather than $4.80. Not a big monetary amount but it is based on principle.

I have ordered EZ Lip car skirting (lip) through eBay on first week of January 2017. Until now I have send around 20 emails regarding this issue to the supplier and eBay. Just 3 or 4 times they have replied but their replies are same as making us fool. What can I do to get my money back? It is almost 11 months now since I paid for this item. Until now no one called me to collect the item or to ask about my location. I am from Abu Dhabi and I have checked with local postal office, but they do not have any idea about such an item. This is a reminder to all not to be cheated anymore by paying for EZ Lip.

eBay does not have electronic contact, so no proof of what was said. 1st purchase I specifically looked for seller with good reviews and in USA. Items expected in 1-2 weeks. I write them with my purchase said, “See you're in California hope I get it in a week”. No response. Then 2 weeks ago & no product. I view status...coming from China. Sent complaint to seller & eBay said, “Still want items”. No response from either. Wrote again, a month later asking when, where, what's the tracking number. NO RESPONSE AGAIN looked at status now saying by November 17th. Still no product (it's the 24th)... Wrote the seller & tried to email eBay. Only can call, no chat or email so I have a record.

Received permission from eBay to return an item. Followed their instructions with tracking and waited 1 month for return before contacting eBay. Item was apparently lost and since the seller from some province in China, never received the item, they will not refund my money. Never use eBay for returning without buying insurance. Horrible customer service and they won't protect buyers from overseas sellers.

I am very good about giving great reviews when it's great customer service. But, unfortunately Ebay has really made me do this, I don't understand how a company can have customers who continuously buy from them and when you need them when you have a problem with a purchase, plays games and give you the runaround. I had purchased a product, and yes it wasn't that expensive. But, it was mine and I deserve to get what I pay for. As I was saying, I purchased a product online from a seller on Ebay, it was at my doorstep days early, only to pick it up with it completely open at the top and the merchandise not in it. I immediately called them to see if they could track it and see what to do if something like this happens, which was the first time in many years I had experienced this situation.

eBay sells the worst product. I have got some mobile purchases from eBay that their chargers have been spoiled in 2 days. eBay has not changed these and their bill is not valid. Please do not have any service center. Do not buy any products this site. I have not seen anything worse than this, there is a very poor service in eBay, I will never buy anything.

Signed up for an eBay account because I wanted to buy some items with gift cards, and thought that was the only way to do it. 20 minutes later I received an email stating that my account was suspended indefinitely, with no explanation as to why, and no info to contact them about it. After going to the eBay website and through about 10 steps, I finally got to talk to a customer service representative. She gave me the excuse that my account was suspended because a lot of people were signing up and they needed to verify my identity, and wanted me to answer a bunch of personal questions and submit to a background check. I told her no, that I had never encountered anything like this when trying to buy something online, that it was poor practice for them to force people to go through all that, and if it was the way they did business then I didn't ever want to buy or sell anything on eBay.

Spoke to a rep about a return today, as I was talking she said, "We can't talk at the same time." This is because she constantly kept speaking over me as I was trying to explain that I had already reached out to the seller. She was condescending after this and wanted to hurry up and get me off the phone.

A seller advertised 2 bottles of ** for $5.44. Stated someone hacked their site and it was 1 bottle for that price. Now 2 weeks later and bogus site still up under sellers name. Have made calls to eBay 3 times and emailed once about the "fraud", and they have not interceded to take down false ad. I asked to speak to supervisor about issue, but they refused that. They really don't care if fraud is taking place on their website.

I sold a calculator to "Ingrid" but he doesn't know how to use a perfect calculator and returned it to me and refused to repay the shipping cost. eBay could not do anything about it, then where is the eBay's Seller protection plan? eBay, you are a liar.

eBay's customer service is a joke. Rude staff, long (over 30 minutes) waiting times. Do not offer solutions despite sellers that defraud buyers (not sending items or sending not authentic ones or dont send at all). There are sites you can buy cheaper, and better CSR. eBay is outdated and conducts business that is borderline criminal.

I ordered a Halloween costume for my daughter Oct 19th. It said it will be here Oct 26th. I emailed the seller topfun_global because there was no tracking info. They told me I will have it on Nov1st. I said, "What good will it do me then?" They said they will refund my money. Then eBay emails me and says they're not going to refund my money. So basically I had to go buy my daughter another costume and out of the money for this costume. So pls save yourself the stress and time. Do not order from eBay and definitely don't order from topfun_global. Bad business.

I’ve bought many items over the past year from eBay and only ran into one issue where I was conned. But eBay backed me up and I got my money refunded. Other than that, I’ve had great service from sellers, fast response times, mostly quick shipping, and have had no major complaints with anyone. I have bought digital DVD codes from different sellers thinking it could be a scam but it was not. The codes worked great. I don’t have any issues with the service that eBay and its sellers provide.

I have proof I received a damaged item from an eBay seller. The seller ignored communication until I negative posted feedback. They suddenly became keen to resolve the dispute until they successfully had my feedback removed. They now can afford to ignore my emails again. Hardly surprising I hear you say. What is incredulous is that eBay claim to have investigated the feedback, without contacting me, before its removal for simply stating the truth in a respectful manner (IE nonabusive). It beggars belief that the feedback rating system lacks any integrity whatsoever and can be sorted in this fashion with eBay's support.

On October 31st, I received a package that I ordered. I had ordered the wrong thing so I sent it back on November 1st. 6 days later I called my bank to check on the refund, they don't have a record of it. Just the original purchase. I contact the seller at 10 am, Central Time. I get a response from the "U.S." seller 12 hours later stating that "am not have product".

Purchased a Halloween costume for my daughter. My oldest son was home. No package arrived. Contact seller. He refer me to the post office. Place a complaint with post office. They refer me back to seller to inquire if insurance was placed on package. He said no. My daughter Halloween was ruin. But I’m suppose to be ok with eBay resolution center decision. Package was left on porch. “Oh well. If you didn’t receive your item it’s not our problem.” Seller place tracking. Who cares... eBay is horrible. There is no buyers’ protection just the seller.

I ordered a few movies months ago and it was sent to my old address. I do know the people living there and asked them to let me know when it gets there. They never received it. That was at the beginning of this year. I didn't bother with it because I went to Montana for a summary job but I still receive emails from eBay and I will never use them again.

I sold a open box new product with a clear No Return policy. Buyer received it and emailed me that he installed it and it did not work with his system and “after he installed it” the screen was twisted. Ebay allowed him to keep the item and refunded the full amount including shipping. SELLER BEWARE. No returns means Ebay will steal your money!!!

I ordered a big bumper. FedEx must have delivered to the wrong address. I asked neighbors and no one saw a package get delivered or stolen. Pretty hard to miss a big ** box. So eBay money back guarantee is all ** because I don’t have my item and I ended up dishing out couple hundred for nothing so ** you eBay.

Very bad experienced with eBay. I ordered 3 items together and all were very bad quality, bad finishing. I try to return, and those sellers were not responding on time. They said, "We already sold this item to you. Please keep it, otherwise, our business will go down" etc. I said. "This is not fit on and completely different." When I check my same items, I found the same item are very low price and feel very sad. Now, I decide I will never buy again from eBay.

Purchased an item from eBay seller here-2buy a Samsung tablet, with Australia 2 years Warranty they wrote, in less than 3 months the tablet is already dead blank screen. Samsung Australia could not help me which I understand. I investigated it was originated from Germany and the seller disappeared. Ebay throw responsibility to Paypal with their buyer protection. My question is DOES EBAY CHECK THE DECENCY OF THEIR SELLERS??? AU warranty was a lie and even phone no they provided was also a lied. I will never shop on eBay again, too risky and only 30 days money back guarantee and they don't even care with buyers! It's not a safe place to shop!

Freezer Parts sold me a 4x4 snorkel that does not fit the vehicle. It says in their ad. I have informed them and they are still selling item. eBay have been no help. Untrustworthy seller. Do not buy from them.

Been selling on eBay for 10+ years, no more!!! I sold an iMac monitor and glass in good working order on eBay, specified No Return. The buyer complained the monitor had spots, sent pictures that did not show any problems, asked to return the item. The listing said No Returns (esp. on electronics, never know what the buyer does). eBay accepted their appeal, approved the refund and instructed the buyer to return the item to me. The buyer only sent back the monitor, no glass (maybe that was the plan all along??). I appealed to eBay and they reversed the case in my favor. The problem is now getting reimbursed by eBay. They have already deducted the refund and are now charging me for return shipment and listing fee. What a circus over there. No more eBay for me...

I bought a Nexus Google phone and when I received it I saw it wasn't as described. The screen was very dim and my eyes hurt after a while trying to see what was there. I returned the phone, provided a tracking number and was informed I would be refunded in 7 days. The vendor never did, and eBay sided with him. I appealed their decision but they stood by their first one. No explanation whatsoever to me. I am very disappointed and really consider that their return policy isn't applied in some cases. I am considering closing my account with eBay, and only kept it open for the moment to see if - still - there maybe some resolution. I don't know if there is another avenue to try.

I ordered the album and immediately realized it was being sent to an old address in another city. Within 30 seconds of placing the order, I wrote to the Seller and canceled the order and also said I'd love to re-order it but have to have it sent to my current address. The seller didn't get back to me for several days and then told me it was shipped. It was sent to the wrong address and eBay wouldn't back it up. I filed a claim and they closed it in favor of the seller. I appealed it and they denied any refund. I closed my account and will NEVER do business on eBay again and I have been a customer for 15 years or more. Amazon is the BEST!

It used to be that you could call ebay and speak to someone in America but now you end up talking to someone not in India but someone in China who can’t understand our values or issues and are completely unhelpful and unreasonable making promises that you will receive a refund or feedback removed from your account sometimes disregarding ebay policies. I most recently purchased a Petzl ascender. The seller sent me a roll of tape. They wouldn't offer a refund and then they relisted the item I purchased. So I leave them negative feedback and ebay removes it.

As a 20 year customer of eBay, I have to share two of my latest experiences. I have sold and purchased a substantial amount of product for myself as well as my businesses. My first and only complaint is that we sold an item "as is" "where is". The machine in question left our building in working order. The buyer opted not to come and see it in production and sent his relative to pick it up in a U-Haul truck. When the machine arrived at the buyer's location 380 miles away, he claimed it didn't work. Immediately sent a request to return the item and eBay approved it without any direct contact with me. eBay has lost us a customer and I can see by their ratings, they are losing more and more customers every day.

I'm going to make this short, since I just spent 2 hours trying to contact eBay to no avail. In the past week I've had 2 buyers refusing to pay on products they bid. Each with a different excuses, the first was because they bid on the same type of item twice, the second was "my 13 year old did it without my approval"! No support from eBay, couldn't even leave a negative review... what a waste of time. They are nothing, but a platform collecting fees, no humanity or culture whatsoever. I'm a stockholder, selling my shares first thing tomorrow morning! And with that I don't need their assistance.

Been buying on eBay for 10 Years, sold an item and lost $100 because of terrible policy and customer service. Situation: I sold 16GB of RAM brand new and stated "no returns". Seller is not responsible for compatibility. After lengthy discussion between the buyer and me, clearly indicating that the computer component isn’t compatible with his computer. Regardless, I was not allowed to reject the return because buyer stated that it was defective. It is not. I've since received it, tested it, and am using it in my computer right now. I called eBay customer service who told me that because the buyer SAID it was defective, I can’t decline the return and advised me to issue a refund then make a claim with them if the item wasn't defective. They said there was nothing they can do until I refund and receive the item. Then, once I had done that, I could get protection from eBay.

I have purchased different items many times through eBay over the last seven years or so and I have never had a problem. I ordered a skirt (it was new), when I received it I opened it up and it had the worst strongest chemical/perfume smell. It was overwhelming and I had to wash my hands three times with soap and they stilled smelled. I emailed the seller and they never returned my email. I waited over a week and then I called eBay customer service.

My husband's debit card no. was hacked and used on a guest account internationally on eBay. My bank tries to help us get our money back but eBay refused and said we owed the money for 1 item even though it was not our purchase and we did not get it. That sort of thing turns you off of a company like eBay when they don't protect their victims or (customers) and I don't feel safe to use eBay anymore. I just could not sit back and not say something to other customers about eBay.

There are probably many victims who have complained before, but there can never be enough warnings issued for one of eBay's biggest rip offs. Rather than ensure a speedy and economical service for international buyers, this shipping process is a cynical and nefarious way for eBay, in collusion with Pitney Bowes, to increase its profits on every sale using the system.

I do not sell many things on eBay, but when I left my dental office, I had several large things to sell. This complaint is about the sale of my vacuum machine. It is a heavy piece of equipment, at over 150 lbs. I knew it would have to be tied onto a pallet. I saw the standard shipping methods on the site, but evidently did not see the drop-down that says Freight; contact seller for shipping information (or words to that effect). All the information that I filled out for standard shipping put the fee at about $200. The eBay listing said "buyer to pay shipping". The buyer paid that and the cost of the item. However, shortly after, I discovered that UPS wouldn't take anything as large as this, and it had to be shipped via a trucking company. A small panel truck came to get it, I signed their forms which basically said that they would find a trucking company to take it to Indiana. About 5 months after this, I received my first invoice from the trucking company, for $524.

I bought a Samsung S5 on eBay from a seller named Vabies. I communicated with a representative by the name of Chloe via email. I was promised a return package to send the phone back to them. It has been over a month and I'm stuck with a phone that I paid over 900 TT dollars for. The phone is not working. I called eBay. They were no help. I message the company daily. Total silence. I am very hurt and disappointed. I've been conned.

I wouldn't recommend eBay as a seller or buyer. I've been selling there for almost a year and have had so many problems with their customer service and billing policies. I also have to go over my monthly bills with them every month, they overcharge your account, and you really have to watch their billing invoices. I've overpaid and it wasn't reflected on my account, etc. They put holds on your account, even when you're current with your payments. Just ridiculous. I'm looking for another website to list and sell on. Definitely wouldn't recommend them. Not worth it, too many hassles and bad service and policies. Negative.

EBAY WHITEWASHES THE FEEDBACK OF THEIR SELLERS! Why? Because in whitewashing the feedback of sellers these sellers appear to be honest when they're not and it infuses false confidence in the buyers! I've had appropriate and honest feedback removed from 3 sellers in the past year! When I contact EBAY about why they removed it they'll say something like, "well I don't understand why your feedback was removed... Clearly it was justified feedback... But there's nothing we can do here at EBAY to reinstate your feedback...sorry"... EBAY DOES THIS CONSTANTLY! They want absolute control over the feedback left and there is no other site on the world web that is so completely dishonest and controlling of feedback! BOYCOTT EBAY! LET EBAY KNOW YOU WON'T TOLERATE WHITEWASHING FEEDBACK!

This company is a fraud. They will allow seller to use false tracking numbers and pretend to send your item. They will try and hack your account and change your address. Their money back guarantee is a joke. The seller if there is such. Will keep your money and not send item. Their shipping takes forever to get to you. Sometimes you won’t even receive an item and have keep trying to get your refund. It’s a joke and need shut down.

On October 10, 2017 I won an auction at eBay & was to make payment promptly & soon discovered eBay refuses to accept payment through my Visa debit card & wants me to sign up or open a PayPal account to accept my payment. eBay had no issues before accepting payment using the same Visa debit card which I used for 20 purchases in 2017 & as a guest in the previous years without signing up or opening a PayPal account until this last item which eBay now has opened a case against me for an unpaid item. If it matters, I have a 100% buyer feedback by making payment promptly on purchases I owe.

I sold a phone and on eBay and when the buyer received it he canceled the payment, I was ripped off by a Buyer and eBay representatives dont care and pretty much told me they cant help and I'm going to lose my money if the buyer doesnt decide to pay me. I know my business doesnt matter, I'm no one but it will be a cold day if I ever make any more business with eBay, I have removed all my listings and I'll sell somewhere else. If eBay is going to allow a criminal to get away with my merchandise and my money then they dont need my business, I really hoped that eBay couldve helped me resolve this issue, if not it's not like eBay is going to go bankrupt. Sellers should have a little more warranty than go file on IC3 and good luck. Not happy at all!! I highly recommend you never sell anything on any website that offers no protection to you!

I had purchased iPhone 6 64GB from eBay international seller i2cworld_inc on 28 August 2017. I received the product on 12 of August in a very bad state. There were scratches on the mobile plus there was a line on the screen. Soon after 4 days the mobile went dead and I filed a complaint but my complaint again and again got rejected. eBay is a cheat, they have held up my money and cheated me by supporting the seller and rejecting my claim. I will want to tell everyone that i2cworld_inc is also a cheat of a seller.

After an eBay seller tried ripping me off by changing his address after I shipped out the item to the return address, eBay quickly read the case details and gave me my money back. Another seller sold me expired things and eBay stepped in to help. YOU GUYS ARE AWESOME!!!

I purchased the items from the seller on eBay that's free shipping, invoiced it, then paid for it. When time to ship it, the seller wants to charge me shipping. The seller will not honor this transaction. These baiting practice is bad and dishonest. No Trust! Can't find help from eBay. "Mr. No customer service".

I received an email from eBay telling me to sell three items and leave the fees to them. I prefer OfferUp now but figured I'd give them a try since the fees would be waived. I listed my Apple Watch. It sold same day. Great! Not so great. eBay decided they wanted to hold the payment and mind you I've sold items before on their marketplace and never had an issue. I called and voiced a complaint with Rose (service req **) who told me I need to do my research before selling and that it's posted in the user agreement. Who reads that!? You expect a reputable company to alert you before posting that if your item is sold your payment could be held for 21 days. Then I could make the decision to continue or not. Now I am forced to mail the watch with no money in hand. Never again!

Because of an attempt to contact a seller about an eBay LISTED item, eBay blocked my account from contacting ANY sellers or making buy-it-now bids or best offer bids on ANY listing. I contacted customer service and they informed me it is eBay policy to block communications from accounts and the ban would continue another 5-7 days! I've been an active customer of eBay for 15 years. NO MORE Terrible policies. Researched it online and found hundreds of other eBay buyers and sellers leaving eBay because of their unacceptable policies. AVOID EBAY at all cost. Amazon has much better customer service.

I ordered a Samsung mobile from eBay on 08 November 2016 worth Rs. 24500 via online payment mode but it received me next month in December in broken state and I complain customer care approx 100 of times and its seller name: cell4ever24 (585), 100 of times regarding broken phone but they can't listen my request and mailed me I change it soon, and I change it soon but they are both make me fool and not returned or change it. I was send all regarding it. Please I requested you help for this type of cheat and action against him.

I bought a wallet from eBay, and have not received the item yet. The listing says it should be delivered by today, and the item has not been delivered. Called eBay to file a complaint and I was just told by someone overseas that I had to call back tomorrow to file a not received item. Customer service with eBay is getting worse and lawsuits need to be filed against eBay.

I'd avoid it as a seller, the fees are very high and there is no service from eBay when things go wrong. Buyers can bid on items and then just not pay, eBay allow this and there are no repercussions for this. Users that have done this to me recently have still got 100% positive feedback because eBay don't allow you to review them so are just encouraging the behavior. Their customer support is incompetent, I sometimes wonder if it's a robot I'm speaking to as they just repeat their policies that are inadequate.

I paid for an item I purchased on eBay on 9/16/2017. I sent several emails to the seller with no response. The shipping estimate (which was about a 2 week window) came and went and I had to wait another 3 days to file my money back guarantee claim. When I attempted to file my claim with eBay, which of course promises money back guarantee, the system said I had to send yet another email to the seller and wait 4 days for a response. If no response then eBay will step in. Except today is the 4th and I filed today. Their system now says I have to wait until the 11th for eBay to honor their contract with me, the buyer!

Ebay decided to refund me the purchase money.

These people hacked my accounts, changed all my details and eBay customer service helped in no way! All I wanted was account to be closed as I don't feel safe. They said I tried to purchase items and they couldn't close account with pending items. The hackers tried to spend my money and those are not my items. Now they said that's sorted but have to wait 7 days to close account! Wtf? People know personal details about me and I want account closed! I was on phone for 2 hours and have two babies, I don't have time for this ** at all. I got them to put it in writing that account will be closed in 7 days but won't hold my breath! Such a shame as I wanted hacked account closed and the make a new safe one but not now! Attached some photos of hackers info they changed and some things they tried to buy using my account.

I purchased a streaming TV box from China in May. It was defective so I was told to send it back. They couldn't produce a return shipping label so I was told to ship it back and I would receive the money credited back to my PayPal account for the shipping cost because the seller was responsible. The seller was to reimburse me after receiving the broken item. This took over 30 days to return. Since early July I have been trying to get my shipping returned.

I bought eBay gift card to buy something and now I have not used that because the thing which I wanted to buy got cheaper from a dealership. Now eBay is not returning my eBay gift card money. Is it not ridiculous to hold money of customer? I am frustrated by their immature customer care who does not have any reply, that why customer money should not be returned to his bank account. This is how they have captured my 1000$ and I am stuck with them. Really frustrated and I do not know how to get my money back from them now. Can you please help? Really very frustrating.

I purchased a cargo cover from eBay, when it arrived it looked nothing like the picture. And returned the item quickly following their instructions in the email sent to me. Even the picture sent in their email was the item I wanted, but was nothing like I received. I got a refund on my bank account. But did not get the shipping which cost $19. I called eBay, they said they do not refund shipping on returned items. Very bad business. Will never shop with them again. Don't waste your time.

In short, the things not to purchase on ebay are large live plants and any newer Cabela's big man's Gore Tex rainwear. I am tied up in three protracted disputes as a buyer with a total of several hundred dollars in limbo. Two are orders for live blueberry plants. In each case the deliveries were refused due to damaged packaging. One of the sellers asked me to pay for half the shipping. Couldn't believe it.

eBay will let anyone sell on their site, protect them from bad ratings by stretching out pending cases past time to leave accurate feedback. They know we are not going to take the time to package up proper and send back a product and pay shipping as it is not worth it. Their "go to reply" "return the item" knowing we won't. We bought a product and want that product and eBay doesn't care if you get paid back or not as long as they get paid. We have all recommended they make it known. If sellers get paid they should deliver the product described or eat the cost as we do FOR FREE when taking our time away from business to package up and send back a product that is not what they listed or missing items from shipment.

Proud to say I'm an American and a proud eBay shopper. The best deals and complete package is always found on eBay. Have never had a problem that can't be worked out. Upon receiving the package; all four box corners are fully intact (not pressed inward). The contents are well bound in a box that made it through the Hurricane Irma in Florida. Those poor people struggle and still push through in delivering the product here. I pray they find better days and find their smiles.

I would suggest that everyone cancel their eBay accounts. I sold an item for $40.00 and the buyers has received the item, completed feedback and eBay is still holding the funds for 5 days. IT'S ALL A SCAM FOR EBAY AND PAYPAL TO USE "YOUR" MONEY FOR DAYS BEFORE RELEASING TO THE SELLER... ** eBay and PayPal. Cancelled both accounts.

Desperate for a vehicle, I found a 2003 Land Range Rover for sale on Facebook. After reviewing the profile of the lady who was supposedly selling the vehicle I figured it to be true. To my demise I was directed to an email address to a so called sister of hers who was selling the vehicle. Upon contact with the lady Brittney ** via email, she stated that she was in the military and needed to sell the vehicle before the 15th of the following month. Sadly, I am out of 2000.00. I will never purchase anything off the internet again. I need my money back.

I have noticed a rash of accounts selling fake micro sd cards. They are 1-8 gb cards that have been reformatted to read as 256gb or so and comes in fake Samsung packaging. They may trick people who don't fill them up right away and then later on they will think something else is wrong but the card is fake. These sellers have pumped their account full of fake positive reviews by buying things from their own account and then writing a review. Ebay isn't doing crap to stop this unless you go way, way, way out of your way to get them to report one instance. If you get ripped off, I hope you're prepared to spend 500 hours trying to maybe get the situation fixed with ebay.

Motorola XT1100 XT1103 Google Nexus 6 LCD Screen Display Digitizer - I purchased this item (item number: 131460236840) a month ago from ebay because my phone was shattered and I needed it badly. It says it was delivered a few days after, but I never received the package. I checked with USPS (the carrier) multiple times but they didn't have it either. So I contacted the seller and explained what happened and asked for a refund or resend, after a couple days they responded that it's a decision of ebay. Ebay denied it and did not take any responsibility although they "claim" they have "eBay Money Back Guarantee". I was so angry with how they reacted, I was treated like I'm lying and the fault is on me!!! This was a 100$ purchase (99.98$ when I bought it), it's not something I can ignore because it's not a cheap purchase for a student and I needed this item.

I bought a glassy protector for my previous tablet a few months ago. Unfortunately it didn't arrived until my tablet's screen broke! I asked about that and eBay told me you can keep that protector free! But I lose my tablet at that time and I didn't need that protector more! After about 2 months later I found the protector in my mailbox that it was broken!!! I decided to never buy again from eBay but unfortunately I forgot the promise that I made with myself! I bought a CISS ink bank for printer and also 4 colors ink for my printer again in eBay. This time they arrived soon. When my printer's inks finished I decided to use that inks and CISS.

Never received the product neither the refund; lost $48.25. I ordered some medical stuff from China through EBAY... the product never arrived; I received a message that they would try again to send it... did not get through. Today I just received an email from eBay that my case was closed... period. I cannot even contact the customer service because the item # does not show up anymore and it is mandatory to contact customer service. Never had a problem with Amazon. Will never ever use EBAY again.

I bought this eyeshadow palette from this seller and in 24 hours, this seller cancelled my order and I am still waiting for my refund!?? I opened up a case with eBay to no avail. ** customer service, lots of telling me call back on "this date or that date." Shady AF!! DO NOT BELIEVE EVERYTHING YOU SEE.

When shopping eBay, you are shown the product, and the lowest price for one item. When you go to the page to make the order, the lowest price is for something completely different, and always a much higher price for the item you thought you were gong to get in the first place. This wastes your time and pisses you off. How can we stop them from doing this!

I bought LG G Pro 2 smartphone. After 8 months phone stop working... issues with sim card reader. Phone still in warranty period but seller said "how come it gets faulty when using it for long?" It seems the seller doesn't want to honor the phone warranty. The seller stops communicating with me. I sent report to eBay regarding seller's fraudulent behaviour.

When item purchased was not received, I went through the proper channels of filing a case with eBay. I sent eBay a police report; a USPS theft report; documentation that I was not at home when the package was supposedly delivered. I followed all the eBay directions, and was told no refund; no explanation; just no refund. An eBay employee told me to say I received the package but nothing was inside; also sent me an email telling me that was the way eBay could help me. I refused to file a false report. I spoke with managers and was told there was nothing they could do. The eBay money back guarantee was not worth the paper it was written on. Will never ever use eBay or Paypal again; will share story with everyone I can using any means available. Will file report with State of California.

The product was not as it was advertised... I was not able to return nor refundable... I was so disappointed and would never use this application again.

It makes me so upset to think that eBay gives false hope to letting sellers know that sellers are "protected" when selling on eBay. I've been selling on eBay for many years. I sold a MacBook air and shipped it out to the buyer who is located in Alabama. I shipped it with tracking and signature confirmation and although it's not mandatory for sellers to purchase additional insurance for the seller, I shipped it out anyways. Fast forward 2 weeks later, buyer opens a request requesting refund because it was never delivered. Tracking shows that it's just delayed, not lost. After immense investigation calling the buyer's USPS and distribution facility, USPS thinks the most logical explanation is that the label was somehow altered enough that the shipping address is unreadable. For packages with damaged labels, packages will be sent to another facility to be sorted out and it can take anywhere from 90-120 days to find it but that's not even guaranteed.

I have been shopping on eBay since 2000. In the beginning the climate felt quite different than now. I liked bidding in auctions as it challenged me to really think about what I was trying to buy, and what value it had for me. But monitoring auctions can be very time-consuming and especially those closing in the middle of the night. I was really happy when I found sniping software so that I didn't have to sit in front of my computer waiting for an auction to end.

I'm new to eBay shopping but my experience has been positive. Although each seller is different, I always get my order within a week. I also feel secure using PayPal for payment. You just have to check the feedback on the seller.

eBay offers easy transactions and no shipping fees. I can use PayPal credit or credit cards. No hassle with returns or questions. They also have vendor contact with ratings and customer reviews.

I'm not a fan of eBay but sometimes it's the best bargain in town. I had a bad first experience but I gave it another try. Just be careful with whom you do business with and guarantees.

eBay is nothing but a waste of time. You bid and still get nothing. Then they send you all these emails and the product looks nothing like the picture. It's used retail at a high price. I hate eBay. I will never order from them again.

After all these years buying on eBay I have only had 1 problem. I never received my item I purchased but the seller had to cancel it and gave me a full refund. Other than that I have enjoyed purchasing many fine products without any problems. I love buying through eBay.

Being a primary school teacher I learned that by using eBay I could find everything that I need for my classroom. And the items were less than buying the same item at retail price.

The shopping experience was great. I did the buy now option and it was simple. The price came up, I paid and then put in my address and then the seller sent me the product in about a week and it was just as I was looking for! I gave the person a positive mark because they did a great job with the product and shipping!

I recently purchased some hair extension from eBay seller. She didn't list on her page the true product detail. So of course I was unhappy. I contacted seller about product and thereafter to give me 10$ back towards my 200$ purchase. I refused and had eBay step in. I was able to get full refund but eBay made it where I had to at shipping back to China. Nope. I kept the hair and just made due.

Let me just say, if you’re thinking about selling on eBay beware that they don't protect the sellers like they say they do. Both eBay and PayPal are for whom ever is paying the money and how much they will make, it’s not for what's right and wrong or as written that they protect the sellers from buyers, like for instance, a buyer, even after having the purchased item from the seller can come back several months later and complain they have issues with the items or just changed their mind and want a refund even when you as a seller disagree due to it clearly says per sellers return policy all sales are final. This is mandatory when listing an item to sell on eBay. You are stepped through a listing process that asks you about returns if you will accept or not.

I like shopping on eBay because I can shop any time - day or night! When searching for certain items, there have always been multiple choices for selecting exactly what I am looking for. I have never had any problems when paying for my purchases. It's a great service for consumers!

I have been an eBay buyer for a couple of years. I have always been pleased with my purchase and if I have had a problem, customer service has always been willing to help solve the problem quickly.

Although my purchase was recent it was the last purchase I will make with eBay. I ordered books for my son who was in college. I ordered them well in advance of the start of his classes. One of the sellers did not send the book for weeks after school started despite multiple attempts to contact him for a promised delivery date. Finally, after several calls to eBay the next day, the book was delivered via FedEx weeks after his class started.

It doesn't make me happy to be so down on eBay but my experiences doing business, making purchases has been not very satisfying. Wrong, fake, and often zero products even though I paid for them. No fun.

Thanks to bad information given to me by a live person when I called eBay customer service I am now out almost $300 dollars and growing. I attempted to return a refurbished cell phone. I paid almost $12 to get a return shipping label that, on multiple computers I was unable to print. I contacted eBay regarding the issue and lost track of time while waiting for a response. Flash forward 30 days and I receive a message from eBay stating the seller received the item and a refund was issued though I hadn't even sent it back yet? I immediately call eBay and I'm told that is an automated message they send assuming everything has been taken care of. I ask what should I do. I explain the entire situation and I'm told not to worry about the 30 day return policy, I should mail the item back myself and call eBay back with the tracking number. I was told they would take care of it and even refund my original shipping I was unable to use.

First off, every single customer service rep that I speak to (which is often because there are always hiccups) sounds the same. I feel like eBay just clones their workers like oompa loompas. Secondly, why is it that even for the simplest of issues they have to transfer me to somebody else (which again sounds like the same person) an average of 3 times each call? Everything takes FOREVER and they are always so rude and condescending.

Some sellers are not eager to ship your products that are paid for and do not respond to your contacting them. But eBay has a money back guarantee and are helpful when products are not being received. The customer service reps are pleasant and are quick to resolve issues and get you your products refunds. They live up to your expectation and care about the consumers be you can feel confident when you use their website.

I have bought many pairs of shoes on eBay and they have always fit the description to a tee. The pictures of every angle are very useful in helping me make my purchases and I have been very happy with my purchases.

I've only had one bad experience with purchasing products on the eBay website & it was having to deal with a very young or immature salesperson with zero customer skills. I was very understanding of their mistake, but was accused of researching the site for people who accepted returns to ship back the wrong product they shipped to me in the first place. Unfortunately it was my last purchase for an inexpensive necklace I needed for a themed dinner party. Otherwise, I LOVE, LOVE, LOVE ALL of the rest of my purchases I have experienced through the eBay website!! I've been a member for around 6-7 years.

This involves a few items purchased on eBay during the past several months. (I have been buying on eBay for years, and am usually pleased with items bought, prices, shipping times, and interactions with sellers. I will continue to buy from eBay.) My main problems with buying from eBay are that sellers may describe items incorrectly, send the wrong item, or quality of a manufactured item may be poor. For example, I ordered a pair of plain black espadrilles and received a pair in a leopard print. (Seller did give me a full refund.)

When eBay started it was great. Reasonable prices. Now eBay sucks. The shipping charges are too much. It's just not appealing anymore. I can find some of the same items on Craigslist.

eBay - DO NOT CALL ME, I do not wish to speak with any of you after this experience. I used to get calls from Pierre Omidyar when there was an issue - that's how far back I go with eBay, these cust service reps were not even born then. After posting this review - below, I get a call from eBay Customer Service 9/1/17. (NOTHING I said during the message process on eBay gave me any indication that they cared to resolve this issue.) It took this review. They were very careful not to admit they may have been wrong (calling defective shoes "buyer's remorse", or suggesting I just resell them - which IMHO is totally dishonest) etc but once I posted my review, they refunded me anyway. I checked my PayPal balance and the refund was there.

I have been an online shopper with eBay for many years and I love that I can find products that are no longer available or are difficult to find. Most of what I purchase are items that are vintage or antique products and I like that eBay has the option to find vintage, antique, or discontinued items that I am in search of. The purchase and delivery is very good and the sellers are very easy to work with. Many communicate quickly and answer questions that I have. But I do have to be careful to compare prices as eBay sellers resell products that can be found on other sites such as Amazon for a cheaper price.

EBay is great in purchasing products in 2 ways. If you have the time to bid, then you just might get a downtown price or if you want to buy right away that option is also available. If you have a PayPal account it's even easier!

You can always find good prices on eBay, also, unusual and vintage items. The only thing I find is the shipping can be slow, but if there is a problem, it is taken care of promptly.

In the past I bought Kindle Fire HDX... I thought it was a great deal, I also knew it was refurbished and I know how refurbish it is. It's a piece of crap. I can't do anything with but sit pretty and collect dust. A waste of money.

EBay was amazing. I was able to locate and his on multiple items. I found and got notification on an item I at first but on them for a notification on and was able to purchase the item and once receive it was the actual item I ordered! Love eBay!!!

I have always loved eBay and the fact that you have an option to buy it now, or buy by AUCTION. The shipping is generally quick from anybody and everybody that sells their products to you as well!!!

I have stopped using eBay because the goods received were not what was expected. The item I saw and ordered and paid for was a game for my grandson. I got a package of newsprint; there was no recourse. It was a loss and that was that. They need to screen their sellers.

I ordered a DVD tape that wasn't listed under Turner Classic Movies. eBay said they had it. It was more money than any of my other tapes. Purchase it and it has a professional picture of what I wanted, but it's blank. Disappointed.

I thought I was buying a Nikon D80 SLR. Digital camera. The posting was misleading. It appeared that the camera was being sold by a seller that repairs and refurbishes cameras. The camera was represented as a refurbished camera with a description of the camera and lenses. My bid was accepted and I was given a tracking number and shipping arrival date. When the camera did not arrive I contacted EBAY though they did not receive item email. I received an email telling me to contact the seller. I received an email from him and the seller informed me that he only repairs cameras.

I buy and sell a lot on eBay. It's so easy to list an item and I have never had a bad experience that eBay didn't stand behind me all the time. I buy things with the idea in my head that I'm taking a risk and quality can be substandard, but to date, I have not been disappointed. I've bought high-quality bags to cheap items I needed that were not found anywhere else. I stand behind eBay.

eBay is so easy. It's self-explanatory, super simple to find out how much you are paying for something unlike Amazon. Shipping and handling charges are clear as day unlike Amazon. I love eBay...

eBay is the last resort for finding replacements for favorite items. The prices are generally fair, but not all of them are as advertised. There are petty annoyances along with the low pricing. The bidding process can be tedious and usually drive the price up beyond the worth of the item - a great position for the seller. The Buy-It-Now option can be the most expedient and less expensive option, but often the shipping costs are ridiculously inflated to cover the low item cost. To score well on eBay, the buyer has to be informed and leave emotion out of the bidding process.

The items at eBay are not always as described. A sun visor for a "classic car," was not authentic as seen and described; an "art deco" picture frame was a mass produced junky frame; other auto parts were not as described. However, some purchases were nice surprises. If you're no expert in what you are looking for, beware. One buyer accused me of not paying, when I had and wanted to give me a "poor" rating. You are not dealing with a business, but with individuals or groups. Little recourse for problems. If you know exactly what you want, you can get some delightful, hard-to-find bargains.

I use to use eBay a lot, but these days, I am looking for specific things and their system no longer works for me. Too slow, too hard to compare prices.

I'm both a seller & buyer on eBay. I've been a seller since Jun 2012 and a buyer since 1997. I never go to a brick and mortar store without checking eBay first for a purchase. When I'm out and about, I always look some something unique in any category I think my buyers might appreciate. For me, eBay is the best of both worlds to sell & buy.

When looking for a product, I always research the item for cost and ratings using Google. Thereafter, I search eBay for the same product and compare price and the sellers ratings from buyers. eBay usually has a better price that may include free shipping. Bingo! I also like using PayPal. So easy and quick. Caution though. Not all sellers on eBay are reputable and may even try to sell you stolen items. A friend purchased an iPhone on eBay and it was confirmed to be a stolen iPhone when it was received. However, my experiences have been great.

You can find almost everything on eBay. I have been very fortunate to have had great experiences with the quality of the item being as described, good packaging, reasonable shipping and fair prices.

I bought recently on eBay, two times I had to get customer service involved for resolution since the shipper did not send the item. Finding customer service was a total pain. I eventually googled the number outside of eBay since it was nearly impossible to find a customer service number. I believe this is completely intentional and horrible customer service through eBay. Once a human is reached, all went well, but finding a human was a total pain in the ass and not worth buying through eBay.

I was told I could not cancel my purchase when I ask to do so within 1 hr of transaction. I never received any confirmation from seller. I was told from eBay I would receive my item in a week or two. I searched eBay and seller just vanished from eBay. I emailed seller several times, finding seller's email address on my Paypal confirmation, to confirm payment received or shipment and tracking of my item. I never received any reply from seller on this question. I filed a claim for refund thru Paypal and it sounds good for me to receive a refund from Paypal but why should Paypal bail eBay out on these false transaction? Shopped Ebay for decades but I will close my acct. because of their negligence in screening their sellers!

I can usually find great deals on eBay and have been taking advantage of them for many items. I like they have been having a promotion for free shipping with no minimum, I feel I am not getting ripped off then and wish I were able to get gift cards for eBay and not always Amazon since I find better deals there.

You do have to be careful when shopping on eBay. Lots of Asian sellers that sell junk or counterfeit products. I'm not being racists, I'm Asian too, just being blunt here. But, now eBay has made it much easier for buyers to get their money back from sellers that try to rip off consumers. So it's a lot better. I wish they did that a lot sooner. So many times I should've gotten all of my money back & I didn't. But, now I feel safe buying from eBay.

I've been ripped off on eBay. There are too many scam artist on there, especially the foreigners, you have to be very careful! And don't always trust pics, and the buyer keeps putting things off saying they are trying to send etc until it's too late to do anything about it. I returned a collector book that I paid $700 for and it wasn't the exact book in the pics. So I returned it and tried to be patient waiting for my money and the deadline passed and I never got it.

I have had too many problems and eBay doesn't stand behind consumers who use their service. They are impossible to work with when there is a problem encountered. The products are often coming from overseas, and may not be of adequate quality when they arrive.

I make purchases on eBay often and have for several years now and I have never once had any problem with any of my many purchases. I will always check them before looking at any online retailer. With the very rare exception products are available and way less costly on them.

eBay has just about everything for sale you can think of and more. This site gives the opportunity to sell and buy without leaving your home. Allows buyers and sellers a safe and secure platform to buy and sell around the world. eBay guarantees purchases. I have been a member since 2007, with no problems selling or with purchases. Overall a great experience.

eBay is the best online retailer I have used, with no problems whatsoever, great prices & service. Received my purchase faster than other places.

eBay is a buyer Skewed marketplace where buyers definitely have the upper hand and eBay protects them to the extent that sometimes may be detrimental to sellers. I've been on both sides of the fence and I've had much better experience as the buyer than the seller which is why I rarely if ever sell on eBay. For the rest of us you can find lots of stuff here but also on many other marketplaces such as Amazon and Google.

This bidding process I hate. Normally when I use eBay I only buy now option. The customer real items pictures is perfect. This is something Amazon doesn't have.

I've had good and bad experience with eBay sellers. However this one is specific for seller named ANNASFACTORY which is a top rated seller. annasfactory. Located: Staten Island, NY, United States. Member since: Nov 15, 2012. Positive Feedback: 100%. In short: She sent me the wrong item (US to CH). eBay rule: if it's the seller's mistake, they need to refund the return shipping as well. I asked her and she confirmed 'only first class shipment'. When I told her that in Switzerland the cost is x CHF, she then said CHOOSE THE CHEAPEST (yes I got capital letters here and there). Item arrived to her but I heard nothing. Messaged her and she said she is waiting for eBay. I called eBay, who then confirmed that seller REFUSED to refund.

Never had a problem with a purchase, purchases as describe. Also no tax on most of them. Never had contact directly with vendors too but some left lovely e-mails and genuine acknowledgments. Don't usually use auctions...too frustrating for me. Usually use "buy it now".

eBay has always had great deals from the sellers, and I would recommend anyone to use eBay as a way to get great prices on popular merchandise or those unique, hard to find items.

I have enjoyed what eBay has to offer both in retail and in user resales. Sometimes the hard to find and unusual items can be found on eBay. The eclectic and eccentric things. This is why I enjoy it, it has the common and the uncommon. Purchasing is easy as well as having the eBay quality of service, it is all good.

On eBay I can usually find the items I want at great prices but shipping is usually a hassle. Often the items I order do not arrive by the estimated time and trying to track the shipment has proven to be difficult. The customer service has always been great as far as assisting with returns. Overall eBay is about average in comparison to other online retailers.

Never will I do business again. Purchase a pair of shoes, given too tight shoes. Till this day the matter never taken care of. The seller contact me all hours of the night wanting me to change the ratings I given. eBay was not help in giving my money back after I send them pictures and everything. I closed out my account. Never look back.

I love eBay. I usually get to bid on items I want. Then merchant pays shipping and handling for free. I have purchased beautiful jewelry (wholesale usually). It's so addicting.

I've been purchasing goods on eBay for well over a decade. My experience is good in general, although not as good as I have had at Amazon.com. Every so often I would receive goods that were not to specifications or were broken.

I have used eBay occasionally when they have items I can't find elsewhere. I find eBay more difficult to use than Amazon in general. I only had a problem with a purchase once but eBay wasn't at all helpful in resolving it, so I stick to small ticket items.

eBay erroneously billed me for their commission of merchandise they alleged I sold through them. Wouldn't correct the problem and insisted I owed the money. I had to hire an attorney to write eBay a letter before they would stop harassing me. I closed my account and will not do business with them again.

I love eBay; the selections, choices in which to purchase items and qualifying for a line of credit with PayPal! For every $99 or more I purchase I get 6 months to pay for my items though it's probably not that good a plan, and I maybe shopping too much! Lol.

I being a customer of eBay for over 2 years and never had a problem. All the items that I order come in great condition. eBay is one of my favor place to shop online.

I like buying from eBay. However, there can be problems with buyers (I am a seller) who have trouble with a purchase. When a customer complains, eBay is likely to refund their money before you get a chance to fix the problem.

I only purchase a few thing many moon ago. I use Wikibuy to get the items off eBay. Just had crappy experience when bidding then the spam email would come about. Winner did not have the funds. And I am not going to send money overseas via WU. When this happen, just never went back to eBay.

I have always been able to find what I was looking for on eBay. I look for the 100% sellers. I have found great prices and good selection. I would recommend looking on eBay for people who want the convenience of shopping in the comfort of their own home.

Most of my purchases on eBay have been wonderful! Just be careful to purchase items from USA because one purchase I made was too small for our puppy and I couldn't get the seller to respond to the email I was given!

eBay.com is very easy to use and I am happy with it. But eBay.in (India) I do not recommend for anyone. eBay.in requires so much verification that it is a nuisance (they want your passport, last bank statement, visa). Even when you send it to them they give you a hard time.

I ordered 2 bracelets and one came with a broken clip. This made the unbroken one more expensive. It's all too hard to return damaged goods as it is never acknowledged anything has been received. For the bit of money saved, it's not worth the risk and stress.

It is always very easy to shop on eBay. The value is reasonable and you can also watch an item for pricing. Customer service was great answering any questions.

I have bought several items & have only had 1 problem. eBay banned a seller before my item got shipped and I am in the process of trying to straighten it out with the eBay customer service now.

eBay is not a place I go to often because of the shipping costs versus price on new items. I have only purchased used items on eBay. I find that the shipping costs are high but it has outweighed the cost of the items I have obtained so far.

I got away from eBay for a few years. When I went back, I found the changes horrible. The prices are set at store level so there is really no deals. I was told I had no choice but to use PayPal. I don't like that. Never use it again.

95 % of my online purchases are via eBay. I try other sites for pricing, back to eBay for service and pricing. Never a problem. Use PayPal for payment and give seller a message for their service, helps for quicker service.

Transactions generally go well but wish there was a good competition. Also, I don't like their censorship of items to purchase and their feedback policy.

eBay is hit or miss. Frankly, if I can get it close to the price, I MUCH prefer to buy it on Amazon. Sometimes purchased items are not exactly fresh. That being said, you might be able to find a great deal.

Fun site, been using them for years if even only to browse. Always great prices and delivery times usually early. Never had a bad experience. Well once and customer service sorted it out.

Do not buy anything from eBay specially in India. eBay doesn't have any authorized seller. I bought 360 Degree Full Body Protection Cover for iPhone 6 / 6S with free tempered glass (**) from eBay. I purchased iPhone case cover from gadgetcastle1991 until 17th he has not shipped my product. I think gadgetcastle1991 is a fake company only the registered on eBay. I highly recommended please don't buy any thing from gadgetcastle1991. This company received one-time phone after that they do not receive any call. I called this seller more than 20 times but seller gives no response. I cancel my order after his bad response but until now I have not received my refunded amount.

I have been selling and buying from eBay for almost a year. I have found that their products are very good as well as the prices and I'm happy with their sellers.

Waiting for help takes too long, heavy Chinese accents make it difficult to understand the English words. But... They have an excellent policy of fixing problems.