eBay Reviews

After over 12 years selling products on eBay have slowly seen their customer service go downhill. Now have implemented a new return policy that will kill all small businesses, THE new return policy is implemented on (auction items also) So I have to ask people have you ever seen a auction company that allows you to return a item because you are not happy with it!!! Anything that you have bought at a legal legitimate auction is sold as a final sale yet EBAY now allows buyers to buy a item at a low auction price review the item at the cost of the seller then decide if they want the item if not they can return it at the cost of the seller expense. THIS IS CRAZY!!! And I think it may be illegal (when you post all sales are final) yet eBay will put a hold on your money and force you to honor the return now!!!

I purchased an item from a seller and she packaged my item in a old coffee box instead of a postal box despite me paying over $100 for my merchandise. The following day my package states it has been delivered but it is nowhere to be found. I contacted the seller and the seller refuses to help and USPS stated "That my package could have been lost and accidentally marked as delivered". I contacted eBay for a refund of my money due to the fact that the seller which is using "eBay" name to sell merchandise did not take the time to order proper packaging. The customer service rep. I spoke to said they are not responsible for how and what the seller does and they will give me a refund but I have to file a police report.

I purchased Boat 225 Earphone from eBay site but when I received and checked them its one side earphone was not working and I have suddenly generate a return claim before 10 days. But still there are not any response from eBay as well as seller and I also talked with customer side but they asked me, "Your product is in under warranty so you can go to service center and change it." But service center is not available at my city so what can I do? They also speak very rudely like they said, "We are only mediator not a responsible about your product. It's all depend upon the seller." I request to everybody don't purchased any item from this EBAY site. They are cheat us and fraud. If you want to shopping then go through other site like FLIPKART, Amazon, etc.

eBay charged took $335 from my credit card through PayPal to refund to the buyer before I received returned item. I sold and sent Louis Vuitton purse, the packaged was held at post office and when the buyer went to pick it up the package was already had a big hold according to the buyer. The buyer said there wasn't Louis Vuitton I sent her. The buyer open return request case, then eBay decided to do favor to the buyer and took $335 from my credit card through PayPal before I even get a chance to received my item back and check. The return tracking number showing the package had address problem and on the way back to the buyer, and eBay already took money from my acct to refund to the buyer. I'm not even sure if the buyer sent me my Louis Vuitton purse or something else since buyer claim there was different brand in the box which is a lie.

I have been a seller as well as a buyer on eBay for over 10 years, and lately I feel eBay is going down the drain! There is a lot of people selling nothing but junk. Over the past month or so, 3 of the electronics/computer related items I bought were non-working garbage. Interestingly, 2 of those 3 sellers just refunded my money without even asking for the items back without question! This tells me they knew they were selling non-working junk. As someone else mentioned, there are a lot of Chinese knockoffs and fake items floating around as well. Ebay's policies are another matter entirely! They seem to change guidelines on a weekly basis, and not in your favor.

I purchased a motorcycle thru eBay from another state with confidence due to eBay consumer vehicle protection plan. After waiting 50 days for the correct title for motorcycle I contacted the protection section and was told that I had no action that could be taken, that I was responsible for contacting the selling party as many times as was necessary to solve my problem and that eBay would neither help nor contact seller. The problem was eventually solved through my own resources with no help from eBay.

My eBay account was stolen and used by someone overseas and eBay didn't fix it. This person changed the email address after hacking into eBay system and used my account to buy expensive 3C/computer items and had them shipped to Greece. He also ordered many unpaid expensive items. The abnormal transactions should have been detected if eBay had reasonable protective mechanisms (e.g., the account owner should at least be notified/verified about changes of email/personal information) but obviously they don't have and they don't care. After I found out and called them several times, they just said they were sorry about what happened to me but there was nothing they could do to help.

I had an eBay account for 18 years with 500+ feedback @ 100% positive. It was hacked and I contacted law enforcement, eBay, PayPal and other relevant agencies. Shortly after this incident my eBay account was deleted by eBay without notice. They claimed it was due to inactivity but that was not an accurate claim, in fact it was a lie! My account was deleted without cause! I don't understand their dysfunction & inability to communicate with their customers.

We have been selling & buying on eBay for a number of years & are a 5 gold star with a 100% buyer satisfaction rating. We are not retailers & only sell items we own and carefully check every item prior to listing with photos as well as when an item is sent out to a buyer therefore do not accept returns nor do we reimburse funds as clearly stated in our listings. Recently we sold a pair of expensive E. Khanh sunglasses which were embedded with many rhinestones, none missing when sent out, however, buyer decided they didn't want them so, due to our no return policy, they intentionally damaged the glasses by knocking out several stones then, knowing they'd have a better chance of receiving reimbursement from eBay, reported the glasses as damaged & wanted full reimbursement which we refused.

eBay is the worst site ever. They failed to return my money on items that clearly wasn't delivered to me. They have bad customer service. I would never try to buy anything from eBay again. Worst site ever.

Absolutely horrible business. I'm a seller on eBay and nothing is in your favor as a seller. Now I make a $150.00 purchase and apparently it's from a highjacked account. I contacted eBay after waiting on hold several minutes and got nowhere, the customer service rep had no clue what he was doing and gave me the runaround. I then contact PayPal and they tell me my money is in limbo for 30 days... What a joke eBay's money back guarantee is. No customer purchasing on there from a hacked account should have to wait for their money back in any amount of time. As a seller I can tell you if a shirt ordered doesn't fit they dispute the purchase and funds are immediately on hold.

I have not had very good luck with the sellers. They give you the runaround. It does not take 5 or 6 days to get a cd from North Carolina to NJ even with standard shipping. 2 or 3 days at the most! Other sellers give an estimated date window, but the item may not show for weeks later. And if you contact them they give you some lame excuse. I will always try and use Amazon! Or anyone else besides EBAY!

Does not eBay ever take responsibility for their actions? And you really have no idea what you're doing. You have cancelled three item that you say I am bidding on, rubbish. I have these and they are paid for. The sellers are happy as I am with them. My attitude is a at fault, rubbish. For 6 months I have tried to communicate with you to get the problems sorted but with your lack of communication and replies that make almost no sense as they are just your way of saying policy without looking at the problem. Now here is the truth again. All can be proved by YOUR Collected Emails addressed to me.

Every time I have placed an order from eBay, it was handled perfectly. I have placed many orders and each was delivered on or before the date promised and always the items I purchased. I have never had a problem with any of the sellers on eBay. I also save lots of money by shopping there.

eBay is easy to read and understand. I do not have any issue or problem with eBay. Every when some things happen to my account. I knew customer service will be there for us.

Ad say 2 day delivery but it took 5; 1 day longer than the "guaranteed" date. Item was as advertised but no instructions. Price was nice. Multiple ads for same item from the same vendor. I guess it's the "auction" thing. Buts let's face it; it's not an auction site anymore. Think about a more agile way to handle multiple entries of the same item from the same vendor.

99% of their vendors are eBay checked and very good. The 1% are from China. eBay takes care of their own vendors, they are very nice and helpful. I love eBay.

Be careful when buying dvds, cds or games online. Some sellers lie about condition big time. I am now very careful about buying online.

eBay is a great site. Very easy to use. I have been very lucky in regard to service, with minor issues being resolved to my full satisfaction.

In my 14' years as a customer with eBay I have had an occasional issue with a seller's product not being as advertised or sub par. The sellers have ALWAYS made the sale right! But over the past year eBay seems to have been taken over by Chinese sellers setting up shipping storehouses in the States. I am currently trying to close my account due to a seemingly part time job adhering to eBay's return policies and seller requests.

I've been using eBay for several years and have spent several thousand dollars in purchases. All of a sudden they blocked my account so I can't even get on it. I called them and talk to customer service and wish they told me they suspended my account over a $32 bill that is 10 years old and I have never been notified of this nor believe that it's even my bill. They couldn't tell me over the phone what it was for. The lady said it's probably just insertion fees for pictures when I sold things through them. I cannot believe this because they always Bill my PayPal account and took the money out right away as soon as I placed any ads. I haven't sold anything in a long time through eBay and they still won't unblock my account unless I pay them for a bill that I'm not even sure that I owe.

I find some deals great and good prices on eBay. Just make sure your items are coming from US. I change option on distance US only because the items from China take 30 days and are cheap.

I love shopping on eBay, it's just that some of the item descriptions are not what they describe when you receive them. The prices are really good, but I guess that's when the problem comes in, you get what you pay for.

I always check this site first when shopping from anything to cosmetics to printer ink. 98% of the time I find the lowest price here. Shopping is easy and eBay are helpful with questions or complaints. I called customer service the other day because of an issue and was surprised to wait only about 2 minutes before an agent was on line to help me. Because there are so many different vendors I use PayPal for my purchases.

I wanted to purchase a camera and found one that met my requirements. Ordered it and paid with PayPal and had the camera delivered in very good condition in only 4 days.

I love eBay, it's a one stop shop for everything. I love the simplicity of it and the freedom it provides. eBay is shopping Nirvana. Brick and Mortar shops are cool but I doubt I will ever go back to do any serious shopping there.

I like the wide variety of items, old and new, the options of making an offer, buying the item, or bidding is great, since you might be able to get what you want and save some money too. Also eBay will help if you have a problem with an item or a seller.

On April 30, 2018 a buyer bought a 'used' computer motherboard I listed as such. Also within the listing, I stated no returns accepted and said that it had been working for me, but it is an electronic and you pay your money and take your chances. Nevertheless in eBay's liberal twisted rule policy, they continue to side with buyers over sellers, regardless of who is right. So they have stolen my money through PayPal to return to the customer and they are to return the non-working (why?) motherboard to me. eBay has been losing sellers for years now because of their policies and now they've lost me. I wouldn't have cared if eBay dinged me for a failed sale, as I feel that my record speaks for itself. After all, eBay guarantees their transactions, what they don't say is they guarantee it because they will turn around and steal the money back through PayPal and give it back to the buyer.

eBay has really disappointed me as a seller... I have been selling on eBay since 2004. They back up international buyers who scams the system. Especially, when they are low feedback etc. eBay really need to understand that these are my items using eBay platform. Without us sellers, there will be any business with eBay.

I had placed a bid on an item and eBay removed it 5 minutes before the bidding process was over because they thought it was suspicious. I had already called a couple of days before to inform eBay that I live in Germany, but the computer system nonetheless marked my bid as potential illegal activity. I was locked out of my account and lost the item completely, and eBay did absolutely nothing to fix their mistake! I am absolutely furious. This is completely and totally unacceptable. I had placed a very high maximum bid on this item and it was extremely sentimental to me.

I was a buyer. I paid for the product, a piece of clothing. When received, it was not the size advertised. I sent the seller an email wondering if it was a mix up. The seller taunted me, telling me I couldn't read. I advised her I didn't appreciate her admonishing me because I asked a simple question. After all there were hundreds of ways to respond. Hers was not appropriate. I was cursed at, mocked, threatened and harassed for over 11 emails. I stopped reading by the fourth. She continued to harass me. I contacted eBay who actually had the audacity to cite two (2) standards saying I was trying to extort the seller! I kept the product so, no extortion there. And they said I was trying not to pay when I already had. No "extortion" there either. For a company to send a ridiculous email to a buyer and support bullying, vulgarity and harassment? I closed my account and can spend my money at any one of many competitor's sites. Let the buyer beware.

eBay stands behind scam-artists who violate their own policies. Buyer through eBay messaging confirms several violations of eBay's own Buyer Protection Policies: Bought item for resale and couldn't consign it at auction. Refused item upon delivery. Said item was damaged and yet couldn't provide photos until after second case was lost. Asked for shipping with no declared value to avoid customs. He has been able to reopen his case three times. Headaches and countless hours on the phone with customer service.

Been shopping on eBay for many years, always have a big selection of what I might be looking for, very impressed with eBay. Give it a try, good folks to deal with online.

I like to shop on eBay because I always find what I'm looking for and then some. I usually get my orders within a few days, depending on where it's coming from, if it's from overseas then it takes a lot longer. But I try to order from the US only.

Selling & buying are a challenge on eBay with unskilled unreasonable customer service representatives making decisions. A computer could do a better job!

eBay has broader range of small sellers, many overseas. Pricing appears very competitive and usually free shipping. Use PayPal to execute transactions. On rare occasion with issue, process can be burdensome to resolve.

When I begin searching on eBay I usually know exactly what I am looking for. Sometimes I find it, sometimes I don't. Other times, I may end up checking for a couple of weeks before locating what I want at a price I am willing to pay.

Every time I try to buy something on eBay I must go through the process of changing my password. In addition, changes are made to the website without notification. We sell on ebay and none of us are notified when they change the system. Sometimes the changes are significant.

I definitely prefer eBay over Amazon, and it never use to be like this. After some really crappy experiences with Amazon I have decided to take a permanent break from them for a while. eBay has always treated me right. The customer service is great and I have always been pleased with my orders. I would definitely recommend eBay to anyone looking for good deals online.

I always finding the product I need or want at a great price on eBay. Even found some things I wasn't looking for. Great quality on the items I have ordered too!

Have begun shopping on eBay for better prices and finding just what I was looking for. HAVE HAD GREAT LUCK WITH THEM. Only one item I ordered was out of stock. Found something better anyway. THEY ARE NOW MY GO TO PLACE TO SHOP FIRST.

eBay is convenient. They have everything you need or want on there, clothes, jewelry, antiques or appliances. They're cheap on a lot of their stuff and they make it easy for you to put stuff on there to sell.

Be careful when buying/selling on eBay. Most sellers are great but many are scams. Selling on eBay has many pitfalls and you can get charged more than you make.

Usually I don't write reviews, as I simply don't have the time, however over the past few months eBay has really gone downhill. I am so dissatisfied as to how they handle cases when an item is not received. In the past year and a half, on three separate occasions, I have ordered 3 separate items through their crooked vendors that I have failed to received.

I like shopping at eBay. The website is easy to navigate with great prices and really good customer service. Free shipping and the speed with which my order arrived was great.

eBay is my go to place to buy whatever I want at a price I want to pay (usually). It’s easy, quick, competitive and complete with anything and everything! I also think they do a great job to assist and make buying and selling as easy as 1 2 3!

I found exactly what I was looking for! It was reasonably priced, arrived on time as promised and was great condition as pictures of it had shown. Perfect shopping situation!

It's always been very positive. Merchandise is good as promised and as our shopping is very limited where I live, it's nice to have someplace that has lots of choices.

We have shopped with eBay many years and keep coming back, due to ease of purchase and quality of items we received. From porcelain figurines to sinus medicines and almost everything in between, it is a wonderful platform.

I have been using eBay for several years to buy car parts, electronics, and clothing. Some vendors are overpriced, it's better to keep shopping even if you find your product, because another vendor might have a better price or free shipping on the same product. After PayPal and eBay broke ties, I must admit it's a little difficult to get PayPal to keep the end of the deal, they keep wanting you to keep contacting seller to work things out, but they don't want you to contact the seller before you buy to make sure what you are ordering is on the up and up.

The first order got lost in the mail, I notified the seller and she immediately sent another product. I was very pleased with this service and I have ordered from this site numerous times.

The sellers are good about relaying information about the products along with shipping information. 1 time I had an issue not only was a replacement sent out but another item free to say sorry for the problem.

eBay allows too many bad sellers on their site, and decent sellers have a difficult time getting support from eBay with bad buyers!!! Also VERY tired of dealing with foreign reps, who do not understand English and America's ways!!! We need better online sites than eBay!

Even though a description of an item I purchased was vague and misleading so I got a partial item. It was a great product. Also, wrong tracking # was given but it was resolved immediately after I called the seller at eBay.

These people stole $2000.00 from me. They have no real people to take your complaint. You can't get corporate on the phone. They think that they are helpful but they all are talk. Shop at your own risk.

I find great deals at eBay that are far less expensive than shopping stores or catalogs. I can also find unique items and craft supplies from great vendors who are fast and accurate.

Any time I want anything, I go to eBay first and I'm never disappointed. I love every experience I've had with them but what I love the most is the free shipping. And every time I ordered anything, it’s exactly what they claim. If they're not what they claim, they're out. They also keep a check on the sellers.

eBay may beat Amazon on prices for some items. I have always had a positive experience using eBay - to include ordering items to be shipped from Japan.

Been shopping with eBay for quite a few years now and have had very few problems. When I DID have a problem it was handled quickly by their people. I'M still shopping on eBay mainly for restoration parts for my 65 Chevelle.

If you make a bid before the close date you have to keep going back on the website to see what the new bids are and make a decision. I have never bought anything when I am bidding on a product as someone else always outbids me on the final day???

I got the impression that sellers and customer service are all too nice until the actual transaction is complete, once that is over, then they take forever to get the product to me... and they use the postal service because they're CHEAPSKATES.

I order specific items from a certain seller. Handmade items are better than store bought. Delivery is always as stated in terms. When I need a certain gift I will always go to her.

Love eBay. If I want anything even something hard to find usually someone has one for sale on eBay. If I want the true value of An item I can look it up on eBay. I do not have to guess among many people I can choose one, I can check their feedback, I can send a message and talk to them about item. A record is kept of all my purchases and I can go back years.

I purchased a ring (was not as described), returned it, and got NOTHING back. eBay did not stand by their money back guarantee. I purchased a ring on eBay on March 20, 2018 for $115. I received the ring on April 13th. I had the ring (item # 172829917764) tested and it was not a genuine moissanite as described. I contacted the seller and was given excuses and offers of a partial refund. I opened a case with eBay on April 20th.

I just recently discovered eBay! However, I am cruising it more and more to compare their prices. I am finding favorable results. All my purchases have turned out very well. Even when there were problems, they were corrected quickly. I like it that payment are withheld until everyone is satisfied... No problems, no worries. It is easy to cruise their webpage, and compare their products. The one thing that I have noticed, is on foodstuffs, with unbelievable low prices, watch the Expiration Dates... They can be out of date.

I use eBay occasionally, and find it useful for finding & purchasing less common items, unique or difficult to find items. I shop carefully to find the best buy. I read the description many times so I know exactly what I'm buying. I have found a few great items and for very good prices, even with shipping costs. I have been happy with my purchases and have had good experiences with good sellers.

eBay CAN BE amazing, and extremely powerful, and filled with some great deals. But you have to be aware, READ and THINK. You need to pay attention to how long a seller has been on eBay, what their rating is, if there are negatives what the likelihood their negatives might affect you (your order). I've bought tons of stuff on eBay... hundreds of thousands of dollars worth. Electronics, cellular phones, computers, camera gear, audio gear, video equipment, sporting goods, boats, cars, RV's... a huge variety of things.

eBay is a great, largest Marketplace on earth. What makes it very unique is that mix of merchandise such as new, used, vintage, fashion, art, automotive. Also to add parts especially for electronics for DIY type of people. Common problem is the pricing, you have know what you are looking for and how much in retail market. Customer service also very good, if any problems, they will address it right away.

eBay has the ease of purchase down to a science. They offer a totally secured environment by permitting a buyer back up on a sale, should there be a problem and daily tracking information while awaiting the arrival of a package.

I have shopped on eBay for 15 years. I always find exactly what I want, and the items are shipped FAST. Sellers are personable and friendly. Anytime I've asked a question, I always receive a quick response. I LOVE EBAY!!

I ordered 2 18 volt batteries on eBay. The transaction went very smoothly. I paid using PayPal. Shortly after I made the transaction I received a notice from my credit card company advising me that someone has purchased over $900.00 using my credit card. They wanted to know if I used the card for this purpose and I had not. They credited my account. I do not know how this happened but I will no longer be using PayPal when I purchase something online.

eBay allowed me to get ripped off once and that left a bad taste in my mouth. I paid 60.00 for a product and the lady gave me back one penny.

Excellent in all categories, no issues. Been a dedicated customer for 15 years, when item is incorrect, eBay refunds total amount with positive results.

I first came buying off from eBay cause of the good display and bought it over 3 years and let me tell you... Most of the products pictures are from other sources and they sell fake stuff that they make, which are far less quality, wrong products, cheaper versions, not safe and not guaranteed. The shipping costs less but it takes about 2 months for a product to arrive and they don't have a ratings for INDIVIDUAL items. They only do ratings for each sellers so the sellers slips numerous bad stuff among them and the customers don't even know cause they have generally good ratings. When you go on their ratings, they get a lot of negatives but the customers don't know which products are getting those so it is meaningless. I got fooled by this website. DON'T BUY OFF OF THEM!!

I would suggest that as a seller of items you stay away from eBay. As a seller you have 0 rights. I was selling model train items from my father's estate which included engines. Most of the engines are used and as such I tested them and took videos of each of them so I could prove that they ran if needed. One of the buyers claimed that the engine was broken and requested a return. eBay won't let you deny a return. I called and they said it doesn't matter that the item may have been damaged in shipping or that the buyer programmed the engine wrong and damaged it, so the seller has to pay for any potential issues, real or not. Oh and I get to pay for the buyer to ship back the item he broke. The buyer also choose not to pay for shipping insurance. I have just a few items left to sell, but will never sell or buy using eBay again.

The prices way too high! Mostly dealers on there. If I wanted retail I would go to Wal-mart locally. At least I know I'll get what I buy. Sometimes I didn't receive my package.

Feel bad and had experience with Air Morocco. Next time I can’t fly or use service with this airline. I’m really scared what will happened to me once again. Even I send companies to them but until now how many day have no response from them. No one can response with the problem that staff your airline made it to me.

eBay used to be just auctions and you had to deal with the person you bought from if there were a dispute or problem. Over the years they have evolved into a Vendor-based Marketplace but still has the auctions venue. Now, you have the assurance of eBay Corporate to handle disputes and guarantees your purchase price if there is a problem with the vendor later. eBay is a much better environment now for online shopping and getting the best deal available. I have no hesitation in recommending eBay to others.

eBay is a great place to shop for products at really good prices, just have to keep an eye for irresponsible sellers like foliefrog-us that will steal your money.

I am a very Thrifty shopper. I do much of my shopping online. I do a lot of research before I make a final purchase time and time again. The best price by far is on eBay if you look hard enough. I have saved thousands of dollars especially on big-ticket items. The security and confidence eBay offers in purchasing makes it a win-win situation. The days of scammers are far and few between. I find it to be a very safe place to shop. It hasn't let me down yet. Lastly when I can't find something anywhere eBay has it.

The main problem with eBay is if you have to return something even if it is the seller's error you have to pay expensive shipping cost and many times a restocking fee to the seller. Pay a little more and use Amazon with free returns.

Fees are very high. eBay written discount offers that are accepted are not credited to one's account and one has to call and hopefully get someone to credit it. Customer Service is very difficult and never gets better.

You can find anything on eBay. Great variety of all products. Easy to navigate as well. Mistakes on my part in ordering are easily adjusted. Descriptions and reviews are easy to understand and customer service is awesome too. I refer everyone I know to eBay.

Ordering a computer on this site is just stupid. Received laptop & it was different from posting. eBay classless people hassled ME over the purchase. Sent it back, never received refund. Finally gave up after 4 months. eBay jerks just laughed at me. Why did they instruct me to return, knowing they were going to screw me, and laugh at me. Noticed their stock has slipped in half now. Never buy from these people and expect them to help.

I buy a large amount of electronics, car parts, and other items, and they typically are good values. Unfortunately, over the last several years a lot of the prices have increased dramatically, and eBay prices are creeping up to the same scale as Amazon. I still continue to purchase items on eBay, but I am buying more on other websites, since these other websites have better pricing than eBay.

I have used eBay for years now. I love how easily I can access what I am looking for. I also love the fact that online retailers offer products that I can choose to purchase.

eBay offers everyday items but generally at a cheaper costs. Many of the sellers also give free shipping... but you have to look at the sellers and conditions.

Twice after ordering shoes and a tee shirt I seen that they were shipping to wrong address. I tried to correct in 5 mins after ordering and they said items were shipped? Low life sellers.

It's convenient to shop online, especially if you are pressed for time due to raising children and trying to make a living. I think stuff is too high though for the average American today. If you compare prices of things to wages, we are way behind on the value of a dollar.

Fabulous. Everything I bought was in a good quality and a good packaging on eBay... one time was unhappy and the seller sent me back money instead I paid for the return shipment.

The best part of eBay is that they stand behind their transactions. I have had a bad deal and eBay has made it right. One case was I was actually contacted by the district attorney as eBay had referred the case for fraud. I feel very confident shopping on eBay. I have over 500 transaction with very successful results.

eBay has come a long way but the ability to buy cheaper things from other countries makes it harder to sell in America. Unless you use titles like "vintage" and "antique" it's not easy. I remember when eBay first started and it actually ran like a great auction house. Now it's too much "buy it now" type things that takes the fun out of it.

Absolutely worst return service I have ever experienced - shipped wrong product and refused to make any adjustment. Partial or otherwise. I will never do business w/ eBay again.

I've done a very limited amount of shopping on eBay, but I've found that I can find items there that even Amazon and Walmart don't carry. These purchases usually are parts from older equipment that have gone bad, and the only options are to buy from the original equipment manufacturer at an obscene price, or take a chance with eBay at a very reasonable cost. I don't know how liberal their return policy is because I've never been dissatisfied with the products.

It has been awhile for purchasing thru eBay. But including this past week, I purchased a Used cellular cover while also a separate Kitchen utensil. The purchases were very proper, the delivering date is clearly accurate, and my specified items were actually greater than what is broadly publicized upon their website. I logically assume that they're not double-checking their external customers including eBay, but all were PROFESSIONALLY FINE.

It's easy to scan multiple choices and make a decision. I like the speed that one can finalize a choice and the ability to bid on certain items.

I don't like how they show a price for something at a certain price and when you go to click on the product there are other products to choose from such as different/older models. The actual item that was showing at a particular price is much higher and the lower price advertised is for the different/older model but it’s sold out (example iPhone 6 for 150 but when placing the order the total due is actually 250. When I check to see why this amount is due I find out that the price of 150 was for an iPhone 5 which so happens to be sold out.) This has happened many times with many items. These items should be listed separately or at the actual cost. That is deceiving to buyers.

Generally the best prices on eBay with, most frequently, free shipping. Try to deal with vendors that have a large inventory or concentrate in one area i.e. cameras, television, bedding etc. Steer clear of non-profit serious vendors with but a few items for sale.

I find eBay a trusted site. Great prices, many times free shipping and no taxes. The downside is Sellers who deceive and then give a Buyer a hard time.

Yesterday I attempted to change the payment method for eBay fees, there was an issue, I contacted customer services and some while later I was told the problem lay with my bank. It does not. I emailed eBay to re-address the issue, in their reply they suggested I post screenshot images of the page containing my bank details of a third party free image hosting site so they can review them. Obviously I did not do that. eBay must know that advice such as this must be verging on the criminally negligent! It is beyond belief that any company in this day and age could even think of proposing such a course of action. I will be closing my account with them immediately.

I have been doing business on eBay for +/- 5 years. On 2 occasions, I have had my monies "stolen"; that is held, for some reason never given - purely at the whim of the powers to be. These companies utilize the "Napoleonic Code" ; i.e. you are guilty until you prove yourself innocent. The last time they did this, eBay/Paypal put me into a very negative cash status. To wit I have now become late on all my credit cards, et. al, and am facing bankruptcy.

eBay has been the best choice for me. Great products and I love the ease of buying. Shipping has been great too. Thanks. Many things I want just not to be found, where I live.

It was very easy to shop at eBay. I found what I wanted. Then I had a few choices to choose from that I did not have to pay for shipping. I absolutely love it.

I like the MIX of new and used I find on eBay. And for me PayPal is my preferred method of payment. I am a small business owner and feel Amazon wants to smother us.

I ordered a wetsuit online, paid and never got it. I emailed the seller more than once and she gave me a sob story about her brother being sick etc. By the time I realized it was never coming, the 30 day PayPal period had expired. I never got my money back. eBay was not interested. On another occasion, I ordered yarn from eBay. It was thread when it arrived. eBay was not interested. On another occasion, I ordered trim from eBay. The seller charged me $30 for shipping a $5 item. eBay was not interested and threatened to ban me when I left a negative review, which they deleted, saying that the shipping policy was published on the site. The shipping policy did not cover international shipping.

Good grief! I tried searching with all words in QUOTES (eBay now requires this if you actually want to see results that actually contain your keywords lol!) "original" "oem" "authentic" "apple" "charging" "cable". What I got were pages and pages of totally FAKE, COUNTERFEIT cables. Every single listing was for cheap knockoff aftermarket cables being sold by a bunch of DISHONEST sellers. Ebay has gotten so big now and are raking in tons money, but isn't concerned about their buyers enough to take affirmative action and PERMANENTLY BAN SCAMMERS from selling on eBay anymore once they're busted. It seems as long as the money's rolling in, they're fine with it. So disheartening, I’m shopping for things less and less on eBay and buying the same items elsewhere for comparable prices. It's worth the few extra cents just not having to deal with eBay's silly search rules and all the scammer sellers.

I was charged $400 selling fees for an item I haven’t sold. They advised me that emails from buyers and sellers cannot contain personal information. I became compliant after knowing supposed to be a new rule but still got charged for their assumption I sold an item outside their eBay platform. I have bought about 600 items on eBay and despite of being a member since 2006 still got scammed. EBay has changed so much for worse in the last few years. I have had so many bad buying experiences that I don’t feel like I won’t ever buy or recommend buying from eBay ever again.

I purchased a pair of sunglasses described as "mint" condition. They arrived badly defective. I sent them back and waited for a refund. I left negative feedback stating that the seller had tried to trick me by selling badly defective glasses as mint. The seller knows how to work the system and opened a claim with eBay. Ebay refunded the purchase price for the seller, the seller made $100 off of eBay, then eBay REMOVED my negative feedback rating completely, in fact, eBay has removed at least 3 negative feedback ratings from this deadbeat seller. I reported eBay to the Better Business Bureau, demanding my feedback be restored and they claimed they "couldn't talk about a seller", but the seller had filed a claim under eBay seller protection or something.

I have sold on email many times. I recently sold a black Gucci bag. The listing said NO returns. The listing had photos of both inside and outside the bag. The buyer emailed me and asked about the condition and I told her she would have to clean the inside because it’s dirty and there are a few pen marks in there. She said it would be no problem. The buyer wanted a refund when she received the bag, claiming there were black stains. The buyer provided no photos of this and claims the stains were black yet the bag is black! Makes no sense. eBay rules in favor of the buyer, despite NO photos and emails and photos in the listing that supported my claim that the buyer was fully aware of the condition of the bag. In addition to that, eBay does not uphold to a NO return policy. This is the second time something like this has occurred and eBay does NOT support the seller IN ANY CASE. Sell your stuff somewhere else!!!

First bad experience in probably 20 years on eBay. eBay seller completely lied in the listing. eBay will not intervene because it's a power seller. I can return the item but might get hit with a 20% restocking fee. It was fraud and eBay sides with the seller. No more eBay for me, if you haven't been taken yet you will be if you keep using that site. Amazon at least protects the buyer.

I have tried to buy a nice LV handbag for my mom cause Mother's Day is coming but the seller/SCAMMER has sent a big box with full of papers and no LV bag. I was excited to receive the package and opened in front of my mom but there was NO LV bag in the box. My mom is shocked and almost falling off the chair. I have contacted eBay Team right away but they said I need to wait 1 week for the seller to respond but as you know if the SCAMMER have planned to do this scam, he/she has prepared this. Please stay away from this SCAMMER. I can't forget this day as hurting mine and my mother's feeling. Now praying to GOD to receive my money back as I'm working to earn my proper money. So sad and too bad!!!

Item not received and seller did not refund money back. eBay does not care for its buyer and does not serve customer very well. The customer service was so bad and the supervisor was not helpful. I made a purchase via eBay, but I forgot to put my apartment number on the shipping address. The item got returned back to the seller and the seller being contacted to reship the item back. The seller requested reshipping cost and the cost was made. Then, the resolution center being contacted and asked to email the seller. I doubt it the eBay resolution center associate emailed the seller. After that the seller did not respond back to me. My whole experience with eBay service will get a rate of zero. Zero customer service and are not capable of handling issues or becoming a mediator between the seller and buyer. Poor customer service. I do not recommend to anyone to use eBay.

I have been dealing with eBay to get my money back when I did not receive the item. eBay says the seller is right and I am wrong. The seller's email no longer works. eBay seems to be partnered with this seller to take my money. So how many others are being done this way? Below is the email quote from the seller to me and they never refunded me and eBay says that does not matter that the seller said they would refund me, eBay says the seller does not have to refund me. "Well soon you will receive a full refund of your money. Not worry. Thank you I'm very sorry for what happened." I will never use eBay anymore and I will be posting about this on many websites, I am even going on the local TV next week to talk about how eBay is helping people steal.

I was foolish enough to send a dress for a refund WITHOUT a tracking number. The seller didn't refund. And a few days later listed the exact same dress for selling. Needless to say, eBay didn't even write to a seller for a clarification. Hello, Amazon. The name of the seller: virtualthreads.

I have purchased many thing from eBay in the past few years. Usually everything goes well. Items shipped in few days after payment, delivered as expected. But when something goes wrong it can be really frustrating. Sellers offer you replacement for item you haven't received which in my opinion shouldn't be doing. Because sellers says they send you a replacement and ask you to close a case you have opened. And poof... after that they disappear. After some time you realize that there was no replacement. And you can't do anything because case is already closed. And there is no one you can ask for help. Do not accept any replacement, if something goes wrong just say you want your money back.

eBay has become a shadow of its old self. I have been an eBay seller and buyer or over 10 years and they have come a nickel and dime your company with little to none of a service dept. And they let lying buyers control how they run their operation and all waysides with the seller when there is a seller buyer dispute when there is a issue and they try to avoid getting involved and make it very hard for the buyer to get some help from them when basically is being ripped off by the buyer with that Brig said, “They just don't care."

Everything I am about to say is 100% true. This nothing to do with the vendor, just eBay. I have been an eBay customer for 19 years and have purchased over 600 items. Today I bought something and attempted to pay for it with gift cards. That did not work so I called customer service and got the runaround. I got referred back and forth between eBay and PayPal several times and talked to 8 people in about 2 hours. Apparently my eBay-issued gift cards cannot be used for my eBay purchase. What? Then why is there a place on the payment page to enter the gift card info to pay?

Sold an item. Customer wanted to return. I issued refund. Customer didn't return the item (stole it). eBay would not help at all, even though they prompted to refund and issue shipping label, which I did. eBay told me I shouldn't have issued refund, yet, they told customer to throw away the item, which they denied they did say later. You can not leave negative feedback for buyer on eBay. eBay is one-sided. I will stop selling on eBay, move to Amazon and Etsy.

eBay no more buyer friendly. I bought a dress from a seller in China on Feb 05. This liar cheater seller DIDN'T disclose about possible holiday delay before taking payment. Then it shipped 20 days later. After 67 days no item. Asked many times eBay for help but instead of helping eBay told me to wait till 25 May: 90 days. So 90+20 days=110 days since payment. Even Worse They won't let you leave feedback after 45 days??? Seller didn't reply messages. Thanks???? To PayPal???? For helping get my hard earned money back. DON'T BUY AT EBAY! NEVER!

I bought brake pads for my car that I didn't get and until now I don't get a refund all, anyway I put a negative feedback to the seller but eBay after the phone call of the seller decides to erase my feedback. They don't like what I put there and eBay decide just to erase it and after my phonecall they told me that I can't put anything, of course, I don't have money back yet and there is anything that I can do. Don't trust in eBay.

Today I had to contact Customer Service to rectify a problem with a buyer and the seller assistance associate was so incompetent, I felt like the 10% commission I pay to eBay is just taken from me and I don't get anything in return. I am closing the account today and I do not recommend doing business with eBay. I am switching to Amazon where almost everyone is professional and paid fee goes long ways.

I have been selling on eBay for over 14 years. eBay is constantly making little changes in how we see information on such things as relisting etc. I wish they knew or either gave a care on how difficult this makes in on us out here to keep up and continue relearning how to relist, or get information we need. Even a small change throws us off completely and may require hours and hours of clicking this then that or worse yet finally have to contact a help personnel who usually has such an accent that we can't understand a word they are saying or more commonly it's a female with such a high squeaky pitch to her voice that it sounds like a cat whining on the other end of our phone.

I ordered items from lotsgoods88 through eBay and was informed order dispatched 31 Oct 17 ETA 21 Nov 17 to 18 Dec 17. When the time had passed I queried the delay and was informed they would send a second consignment. When that one's due date had come and gone I was informed 'lotsgoods88 is out of the office'. On 3 April 18 Ebay messaged me that I had been suspended and to phone a number in the USA. I was not prepared to spend money on an international call to be put into an automated service. They advised that they would find an alternate. I suspected a scam and advised them accordingly - no reply since. They have my money, I have no goods; they are unprofessional and act like some basement scam setup.

I sold a Platemaker on eBay, when buyer received it he said it was not pulling paper from the bottom tray. I sent manuals to change settings. He told eBay he wanted to return it and since I didn’t respond in 5 days they made me take it back. Paid for shipping both ways and their fees and credit buyer. eBay always sides with buyer.

I’ve been a seller since 2002 with 100% positive feedback as a seller. I am not a store or a company. I am a private seller and sell some item from time to time, item that I don’t need. However I have sold over 500 items with positive feedback. Lately eBay changed their policy that if you don’t sell anything for certain amount of time they will hold your funds and not release it which I think it’s not fair for an old time seller who has 100% positive feedback...

I have been selling on eBay since 2009 and never had a bad issue with products and 100% approval rate. I always got paid immediately after submitting shipping date and tracking numbers online. Last month I sold a brand new pair of leather riding boots and eBay held my payment until I called them several times asking to have my funds released? I just sold a expensive Emerald ring (Women's 14K Yellow over solid Sterling silver 9.0 CTW, Size 7), shipping the day after it was sold and paid for, submitting tracking and ship date.

I need my money back. The seller already received the item back, he also already sold again the item and I don't have my money back. This configures stolen property and eBay don't solve it. I need eBay to honor the Money Back Guarantee Program, the product is covered by the program as advertised but eBay simple denied it. The item was returned back on April 18. eBay was supposed to refund me in 4 days, April 24. eBay asked me to talk with Paypal but the order was done using Credit Card, Paypal was not involved in it. The seller didn't pay for the return back shipping. I need this money back also. The seller didn't send the charger as advertised. The phone doesn't work in Israel. He was supposed to know this and not me. I already left a negative review about the seller and passed almost a month the review is not live, I need this to be solved as well.

Agreed to terms that all insurance and fees were paid by seller and after paying the agreed price now I am told that the vehicle is undervalued and I have to pay for additional coverage. Why was this discovered after the unit was loaded for delivery?

I purchased a Hermes silk scarf from eBay seller Mon.Carre. Scarf was described as having stains, which I knew I could get out. When the scarf arrives it is riddled with more than 13 moth holes, which were never mentioned in the description. Attached are photos of thee of the holes. eBay and PayPal, despite having ten photos of the holes, protect bad seller Mon.Carre and refund to provide a refund. What is going on there?? I leave feedback saying, 'Scarf arrived with hole. Avoid this seller', which Mon.carre gets eBay to withdraw. This is eBay and PayPal prioritizing sellers who lie over trusting and honest buyers. I have been on eBay for years and years and have a 100 percent rating.

Poor service for seller - Sold an item that was in great condition. A person did something to the shoes when they arrived. Instead of contacting me they gave the person a refund and required me to ship the shoes that the person damaged back.

that she sells products in the US, but they are from China. I sent the item back to be repaired in March and now it is April and still have not received my merchandise back. The vendor was very ill-mannered. I'm still fighting with her now. Have continued communications with her and eBay they are both useless. BEWARE OF THIS VENDOR. She is very Untrustworthy!!! Valmurr is the seller.

I bought a new phone (Google Pixel XL). Showing problem after 1 week. I open a case 3 weeks later when the phone was getting unusable. Those ** retired customer service case the close. Like wtf, why do they even have customer service. That's why I always go with Amazon. They will return if a simple thing. That's why they hold their customer by their great customer service. ** EBAY. And do not eBay is just like Craigslist and offer up. You buy something mean you are at big risk. They will send you crappy stuff and never get a return. Don't waste your money. Go to Amazon. You will appreciate their service and even they will return if you just do not like it.

I have been a buyer and seller on eBay for almost 16 years now and have never had an issue with a seller or buyer until just recently when I sold a prepaid Samsung phone to a buyer. The buyer claimed that he couldn't activate the phone and that the item wasn't as described so he could get a refund. I had indicated that I don't accept returns on new items, but in good faith, went ahead and initiated the return anyway. I received the phone back a few days later. The blister pack had been visibly broken into, the buyer wrote on the IMEI card, and he had peeled most of the protective plastic the phone came in completely off and did not replace it. I then tried to see if I could activate the phone myself, which I was able to do after chatting with a TracFone representative online.

There are two overseas sellers on eBay that have been engaging in unscrupulous practices. They are engaging in the bait and switch. They send you a product they KNOW IS NOT AS IT IS DESCRIBED. When you contact them to let them know you want a refund they ask you to send photos. You send photos then they say we will take $5 and you keep it. No persist for refund. Then they want you to pay to send it back to them track it. Or they say, "We will send you the right item but it will take 5 to 35 days." So you are past eBay's 30 day refund policy so they don't have to give you a refund. And keep your money and you don't have the item either.

I sold an item for the price of $93.00 and was ecstatic to receive this for the item I had sold. In the past I had no issue with the buyer automatically paying when they win the bid. The whole point of using a company like this is so that you don't have to worry about receiving payment for your item. Payment should be automatic and paid towards the seller once they ship - which is what I thought eBay does. WRONG. You can ship without the company being paid to pay you! And guess what happens then if you don't get your payment - they credit you only 10% of your selling price so $9.30 - which is less than I even paid for a shipping label!

Flocks of scam sellers have come to eBay because of their policy changes and liberal mentality. Mostly, the Asian community is getting rich off of selling trash products, bad seeds, whatever they can misrepresent and get away with. Seeds take some time to sprout and then months to bloom before you can ensure what you got. The constant bad changes to eBay have exacerbated this. These crook sellers are so brazen now that they don't even provide the proper species of seeds and will throw anything in the bag and dispute that it is real or genuine. It's very difficult to dispute and win because eBay has become so broken under current management. I used to enjoy eBay 25 years ago. Since that time, it's become an infestation of crooks and cheats, led by biggest crook and cheat of them all!

I am a business owner of more than a decade and been in the field of customer service for more than two decades. I placed an order with eBay and received damaged items. The process of attempting to get a return has been hideous. The case was closed and the representative I spoke to had absolutely no interest in attempting to assist via eBay. I am out of my money. I will never order from eBay and will do my very best to avoid PayPal as well.

As a longtime eBayer with 100% feedback rating both as a Buyer and a Seller I can honestly say I expected much more from eBay. Like many other sellers I finally had that transaction that infuriated me to the point where I will no longer EVER deal with them again, in either capacity. I recently sold some Desktop memory that was in near new condition. I had been using the memory in my own machine up until the time of the eBay sale. Once the sale was made, I removed the memory from my desktop and replaced it with the newer/faster memory I had just purchased from eBay, packaged the Memory sold into the original packaging and sent it off to the buyer.

I used eBay for many years and found 99% of the items I bought from China were trashy products! Whether it was plant seeds that would not grow to wooden watches that stopped working and broke after 2 years. I've stopped buying from China just for that reason. They may be less expensive, but you get what you pay for! Be careful when buying products from China!

Buyer damaged the item and then ask for a refund. Buyer sent me photos of the damage she did and eBay is forcing me to refund her money on a damaged item I can not resell. I even have to pay for the buyer to ship it back to me. I would not recommend selling on eBay. The buyer can say anything they please and eBay sides with them. There is no sellers protection on eBay. The buyer is always right. I have no returns in all my listing and I am forced to take back the item anyway. eBay seems to have forgotten that the seller is the one paying to be on the site not the buyer. They can freeze your money anytime they please and there is nothing you can do about it. Think twice before you become a seller on eBay.

The customer service is horrible! Someone hacked into my eBay account and it took me 4 days to get someone on the phone which happened to be someone in Asia. I finally got it taken care of today - jeez.

I found very good tech here and good prices. The sellers on eBay are great to deal with in my experience. They have very good website and it work well most time. I like the community page works and they're nice people.

I am selling stuff on eBay for years, I started selling my kids clothes then turned to business 3 years ago. I was sold a brand new top to buyer last week, buyer received, tried on and said that the top was too tight, so wanted to return it. I said, "Yes! Please read our return policy prior ship it back." Once I received the return item back, it was not the same as original. Buyer tore the bag of the top which was new in bag and never take out of bag. (This item is value if new in the bag) I expected buyers to opened the bag carefully in case they need to return it. Then I asked eBay to step in for this case which was opened by buyer for returning the item, once stepped in, it turned out I am the one who filed the case. I didn’t want to open the case, but that the only choice I had to do with the current case which opened by buyer, my bad I didn’t have this experience before, I should just send buyer a message instead.

I've been an eBay(er) for a long time. I began selling items when my daughter was a toddler, she's 14 now. My feedback is 100%. At some point someone got into my account and began posting fake handbags. I didn't know until I left work and saw the emails from ebay. Where I worked, the signal was horrible, so I didn't get any email notifications until I left the building. I immediately called eBay when I saw the last email saying my account was restricted. I explained to them I was at work during this time, etc. I also asked why didn't they try to call me instead of restricting me. Looking through my seller history, they'd obviously see this was not the norm as the items I've sold do not reflect that of a person who sells fake handbags. They would not budge. I've sent letters and no responses.

The incorrect item was sent to me from iaaputility_4 but he never reimbursed me for return shipping so I placed a negative review on his site but eBay removed it because they closed the case, eBay doesn't help buyers.

Buy opens not as described claim. eBay decides in favor of buyer. Buyer never returns item. eBay closes case and states that buyer failed to return item. 6 days later ebay refunds buyer. Here is my experience with eBay. Read this. It will blow you away. 3-14-2018 I was trying to contact the buyer again and accidently clicked continue and to my surprise it shows I had agreed to accept the return. I did not want to accept this return. The page did not allow me to cancel it so I immediately called eBay on 3-14-2018 7:45 am duration 4:16 and requested the return be canceled. C/S stated they could not cancel it but can instead open a case to resolve this issue and that EBAY WOULD EMAIL BUYER AND IF NO RESPONSE THEY CANCEL REQUEST THE REQUEST TO RETURN ITEM.

A seller of a little $9.50 made me wait the full delivery time, while ignoring 2 of my messages & 1 if eBay's. Ebay refused to think anything of it even after I got the device with basically no instructions (& written in font about .05 lol). I did an BBB report & Ebay removed my rating of the seller & also themselves, leaving the seller w/ 0 bad reviews that I could see from my end. Along the way, 2 Ebay reps even boldly lied about their ID #s!

Bought a replacement screen from eBay for my broken Sony Xperia mobile. Seller sent a defective screen. Opened my case on eBay Guarantee. I was asked to send photos of the screen. Sent them 3-4 photos. The authorized mobile repair person said, "The display sent to you was defective." Instead eBay seller said that I had tampered with the display though I didn't. So they cancelled my refund and I'm left here the defective screen. Amazon are much better than eBay and can be trusted unlike eBay. They never ask you a single reason for the return. Even if the return item is perfectly OK but the customer is dissatisfied Amazon happily collects the item from your home. eBay a one of my favorite sites for shopping but now I think to use it very rarely for buying items...☹

Paid for my item. Seller provided a USPS tracking number, saying my item was supposed to be delivered on 03/23/2018. No item. Checked tracking number and it has not been taken to the post office at all. It is now two weeks since I have paid for the item. I opened a dispute for item not received on eBay and have to further wait another two days to have it escalated by eBay. Ridiculous. I cannot believe sellers can keep a buyer's money and have no consequences. Will never buy anything off of there again.

Received wrong item for phone - did not fit but seller repeatedly insisted it did even though I sent him multiple photos. Returned item and finally received partial refund, but was not reimbursed for return shipping! Called eBay customer service and they said could not do anything!