eBay Reviews

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About eBay

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eBay operates an online marketplace for buying and selling goods, facilitating both auction-style and fixed-price sales. Launched in 1995 the platform supports a wide range of categories, including electronics, fashion, collectibles and automotive parts.

Pros
  • User-friendly interface
  • Wide range of products available
  • Strong seller feedback system
Cons
  • High fees for sellers
  • Inconsistent customer service
  • Frequent account restrictions

eBay Reviews

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    Page 14 Reviews 2240 - 2440
    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed July 7, 2017

    LOVE the selection of items. With persistence, you can find almost anything there. Good to great prices. Most sellers do exactly as they are supposed to do, they ship and sell on time and send you what you've bid on. However, I dislike the occasional jerk seller who sends something that isn't exactly all it's advertised to be. I've also had a few sellers who added hidden shipping fees and were jerks about it. Some buyers did not ever pay and some of those were big ticket items. However, that is rather uncommon, thankfully. I also do not like that a seller can no longer leave negative feedback for a buyer who does not pay or does not fulfill their part of the deal. I have bought hundreds of items through eBay and have sold dozens of things as well. Most have been very positive experiences, with myself being surprised often by wonderful, friendly, lovely people who buy and sell. It's so much fun. Excellent experience overall.

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    Price

    Reviewed July 7, 2017

    My overall experience when I shopped online with eBay was a good experience, whereas I will shop again, by me being a reviewer of various types of products on different websites. I am familiar with spotting out very good brands and eBay is one site that has such brands that you are probably looking for. When I shopped on ebay.com, I liked the variety of products they had and the low prices because I had been searching for such vintage toy products from the year of the 90s era and it is very hard to find such items, but when I hit the eBay website my request was instantly granted without the long wait or constantly searching online. However certain items that I looked up and got to see, when I got a view of the prices, they were a little out of my price range and there were no way of having the individual or individuals that were representing the products to come down lower off the price so I could obtain the item or items.

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    Price

    Reviewed July 7, 2017

    eBay is easy to figure out for any beginner or novice or even for people that's not computer smart. Everyone can do ebay. It's also easy to find what you are looking for and reasonable prices that anyone or everyone can afford no matter what your budget is. If you only have $5 I’m sure you can find what you are looking for.

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    Price

    Reviewed July 7, 2017

    eBay is a great online shop when you are looking for a bargain. Everything is sold on eBay, including cars. I feel that eBay is the knick knack store of the online world. You can find books, movies, trinkets, plates, jewelry, and any number of other items. The site provides a variety of ways to make a payment, and all of them are secure. I have been able to do research on items I own based on posts I found on eBay. There is a place to rate the seller and the item, providing feedback for other people that might purchase from the seller. But if you give a seller or buyer a bad review, that review seems to only affect their rating for a short period of time.

    I got on eBay because they were the only place that was selling plates I wanted that were out of production. eBay is a bidding site and it seems there is a 50/50 chance that you will have to bid for the item instead of just buying it outright. There is anxiety of whether or not you will win the item you want but I like the system used to negotiate price. Also, when you do win the item, you have to pay for shipping. This is particularly frustrating since there are other online sites that provide the shipping for free. Also, you can more easily compare prices on other sites, and know whether or not you are getting a good deal. But I felt lucky that I was able to talk the seller down in price.

    The seller had good reviews, and I received the package in the allotted amount of time. Since the items are secondhand, there is no way to guarantee the quality of the item you are purchasing, and the return policy seems to be based on each seller. But the plates were in great condition and were properly wrapped to ensure they made the journey safely. I am grateful to eBay for being the intermediary in the sale. I now have a complete set of dishes to host larger parties.

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    Reviewed July 7, 2017

    They have just about anything a person could be interested in buying. Sometimes the number of options can be a bit overwhelming if you aren't very familiar with how eBay works. But it was fairly easy once I found the specific item I was after. It just takes a bit of looking sometimes to find exactly the right item and then decide which buyer to get it from. Some of the sellers aren't as stand up and they claim. They sell cheap items and then they won't stand behind the warranty if something happens to it.

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    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed July 6, 2017

    We avoided eBay for almost 7 years after our past bad experience getting scammed there. After seeing changes to the site, what appeared to be improved policy against scams by buyers, and having received lengthy apologies and reassurances from them, I figured I would give them another chance. BIG MISTAKE. Here we are years later, only to find out nothing has changed. The customer service reps tell you just about anything to get you to go along with them, only to give you the polar opposite response later, in an effort to shirk responsibility and pass the risk of loss onto someone else who cannot defend themselves. In short: they go back on their word to sock you with the cost of fraud so they don't have to take responsibility.

    We were forced to take a return of an empty product package after delivering a factory-sealed, new condition item to the buyer. Ebay says the buyer doesn't buy much and doesn't use the account much, so they have no way of knowing and simply took their word for it. But when they approved the return request, against our wishes, we called and were told the wording of the notification really didn't match the issue and should be different anyhow, not to worry, that we would be covered for the loss and that this was simply part of their process. Plus the buyer said in a message that buy lots of these type of products on eBay, which seems to conflict with eBay's assessment. Both the buyer and eBay insist that it wouldn't make sense to take the contents of the package and send it back empty, but that obviously is not logical. The contents of the bottle were valuable.

    The buyer claimed the product was empty inside the package, despite being factory sealed and the sound of the liquid product being heard outside the box, which refutes the buyer's claim. Seller also submitted photos of other like items from the same source and assortment showing the bottles full in their boxes. There was no evidence of leakage or loss of substance. The packaging was clean and new with no shipping damage and no major stains. This product when leaked and dried is extremely sticky - if it had broken open in shipping, it would have been obvious. On return the bottle cap was unscrewed, and there was still liquid residue in the bottom of the bottle. Ebay customer CS tried to claim that maybe the factory had made an error and packaged it empty, but the evidence refutes this.

    Buyer didn't even include any evidence or pictures at all, which eBay CS pointed out worked in the seller's favor. In fact all of the evidence showed that the seller delivered the product as specified and that the buyer's claim was beyond belief, to which numerous eBay CS agents agreed. Yet after we got the empty package back, we were billed for it by eBay and denied for a claim under seller protection. Ebay literally allowed this fraudulent buyer to keep our property and billed us for the empty packaging being returned. It was also eBay CS who told us to examine the product when we got it back, and that we would be able to tell if the buyer kept the contents by the difference in shipping weight. Sure enough, the return was 2.5 oz lighter than when it was shipped, the rated weight of the product contents, proving our case.

    Ebay reps said we would only need to call in and verify the product was returned empty in order to be covered by seller protection and complete an appeal. Yet when the time came to do this, they refused and tried to bill us for it anyhow, completely ignoring the evidence. It seemed as if eBay CS deliberately lied to us in an effort to get us to take the box back because previous to them letting me that I told them I would RTS a return from this customer because I knew she was lying.

    The final email received from eBay denying the appeal said that sometimes there is loss in business and that we should simply accept that. It doesn't make sense at all. It says they have no way of validating the buyer's claim, so they let the buyer return it for our inspection. But apparently our inspection had zero impact on their decision already, which despite eBay's claims to us otherwise, was already made up a week prior. Now that we have done so and informed them that it was returned empty, they say they have no way of knowing it was the buyer who emptied the parcel. WHO ELSE WOULD HAVE DONE IT? YOU IDIOTS!! Plus the photos that show the product was sealed from the factory on shipment. So we have abandoned our eBay account with the balance owing. If we should accept risk from fraud in dealing there, so should eBay. Let them pay for it. Fool me once, fool me twice... GOODBYE DIRTBAGS!!!

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    Online & App

    Reviewed July 6, 2017

    I have been a buyer and a seller for many years with eBay and I have had a great experience with them. They provide many services to users and it’s easy to find help on the website. I haven't had too many serious issues and it’s easy to resolve them through eBay. I like the ease of buying and paying for items as I buy it now. I also like that there is a mobile app to use when I’m away from my laptop. I can check on my account easily and I continue to do business on eBay. But sometimes, the sellers can't be trusted and it’s difficult to get payment and I have to go through eBay and it takes a while. I also don't like that eBay makes us put at least 30% markup on our items we are selling if we are using the buy it now option.

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    CoveragePrice

    Reviewed July 6, 2017

    I have been using eBay.com for several years now and I have purchased a lot of different items over the last several years. I love shopping on eBay, the product selection and finding deals on items I want. I like interacting with the sellers that sell on eBay. I like that the sellers are from all over the world. Sometimes shipping can take longer but if you can wait you can find some awesome deals. The only thing I don't like about eBay.com is sometimes the shipping charges are outrageous. I can see charging a few dollars more to cover fees but I wish some sellers were more honest on the charges.

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    Reviewed July 6, 2017

    I buy and sell on eBay. I love the variety of items and the ease of doing business with them. My son did his senior project selling items on ebay and made over 2,000 in just a few months. Very nice but I think all shipping should be free, I know when I sell I always making shipping free. But it's absolutely wonderful and unique experience.

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    Customer Service

    Reviewed July 6, 2017

    My overall experience using eBay ranging from mostly good shopping experience to bad. It's all depending on who my seller is and how that seller described the item, how fast my purchase ship out, returning merchandise as well as how good the seller is at providing customer service. I like to shop on eBay because I can get good deals and products that I can't find anywhere else. Bidding is also a fun experience. If I see an item that I like I usually get stuck into a bidding war. However, item not as described or item not received is certainly the most frustrating experience that I had with eBay as well as seller wasn't being honest at describing their products.

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    Price

    Reviewed July 6, 2017

    I love eBay and using them was a very good experience. eBay is one of my favorite online websites to shop. I love the way you can shop for any item you need and it's easy to find it within seconds. It's easy to view items and fast checkout. There's always low prices available for the products you want to purchase. They also have fast shipping. My items arrived earlier than expected and that was satisfying enough for me. I just wish that not everything went through PayPal. Not everyone has an account. Nevertheless, I will definitely recommend people to shop at eBay.

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    Customer Service

    Reviewed July 6, 2017

    Some sellers are not always honest in their dealings and they try to make it the buyer's issue rather than that they were not honest in their item up for bid. I've sent a complaint to customer service about a dishonest seller, gave all the pertinent info and received no response from them at all. I followed up with an additional email and still no response. Also, I would much rather go to an actual auction, where at least I'm sure of what I'm bidding on. Other than those, I've had a good experience most often.

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    Reviewed July 6, 2017

    My experience with using eBay overall was pretty good but there is certain times where some of my friends that have been ripped off by not getting the right things they ordered or getting something that isn’t right. eBay is a pretty good website but when you buy something expensive you must always make sure to know it’s a trusted person.

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    Price

    Reviewed July 6, 2017

    eBay was ok but it took a long time for me to receive my product though and sometimes it can be a fraud. There was also a point where the person wouldn't ship the product to where I was living. Some people won't take the time to ship things to soldiers overseas who are in need. But I like the fact that you can bid on items and get them cheaper because of it and it gives a variety of different products and the prices are cheaper than buying it new.

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    Price

    Reviewed July 6, 2017

    eBay is a great way to find a wide variety of items with great prices. I shop a lot for my grandchildren, buying them toys and clothing. I also bought things for my garden and for other members of my family. I have also did some of my Christmas shopping on eBay too. But if I bid on an item and win it, I have had the seller cancel and say they no longer have the item because they didn't get what they wanted out of it. Most of the time though I have had positive results and it was a great experience. Overall, eBay is great!

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    Price

    Reviewed July 6, 2017

    My experience has been both good and bad, varying by seller. The product quality has such a huge variable because it is a different seller for everything. I have also found some wonderful deals. I like that there is a huge variety of items, both unique and pretty common. If I can't find something somewhere else, I can usually find it on eBay. However, things can be difficult to find, especially if the lister spells something wrong. The prices can also vary quite a bit and it can be difficult to find a fair deal at times.

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    Price

    Reviewed July 6, 2017

    Large variety, depends what you are looking for. Easy to find and search and ships right to your front. Would recommend them to anyone that wants to shop on line door. It's also easy check out. You never have to leave your home or talk to anyone and arrives right at your house. Prices are very good and you can also bid on certain items depending what you are looking for and easy to return products without leaving it. Everything seems to go smooth and easy. But, sometimes the shipping charges and you do not know where the item is coming from or from whom.

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    Verified purchase
    Customer Service

    Reviewed July 5, 2017

    I purchased a softball bat on eBay. Seller had high approval ratings. The purchase was charged to my credit card. The seller never shipped the merchandise, never provided any USPS tracking number and never responded to my emails. eBay for its part did nothing. I was told I had to wait until the outside delivery date, then eBay would give the seller 4 business days to respond, then eBay would need 2 business days to make a determination. Not cancel the purchase, but then to decide what to do. I guess when you buy on eBay (this was my first and now LAST visit to the website) you are committed to the purchase forever.

    eBay is stuck in the 1990s when it comes to internet commerce. Amazon, and it seems everyone one else, commits to communicating, getting the merchandise out and with 2 day shipping. In my 20 years of internet purchases I have had ZERO issues until I used eBay. Never again. eBay's refusal to place a phone call or request the merchant respond to my inquiries is archaic. I did cancel the transaction through my credit card but it does take 45 days to resolve (banking rules).

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    PricePunctuality & Speed

    Reviewed July 5, 2017

    It was an enjoyable but nerve-racking experience since I didn't know to trust the seller and had heard bad things about it. In the end it turned out ok. The seller was honest, the price low and the product was delivered on time as promised and in good condition on the agreed or projected day of delivery. It was exactly as depicted in the picture, too. So overall a good, safe, secure, trustworthy experience.

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    Sales & Marketing

    Reviewed July 5, 2017

    You can get a lot of food for cheap so I can't complain and I'm impressed with the outcome. They also have a lot of varieties of clothing to choose from and good health and beauty products. This site is a life saver. Take long to deliver order, sometimes don't have tracking info and sometimes they have people who are scammers. Also, had a little difficulties but they got solved with a refund so I'm a happy Customer. Awesome and no complaints from me. Just good sales, happy faces and proud moments. I am a proud customer and I wouldn't trade this place for anything. I love eBay and its products. Will continue to buy. All hail eBay. Thank you for your service.

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    Price

    Reviewed July 5, 2017

    I've almost always been able to find what I wanted, even if I had to wait a little bit for it to pop up. It can be inconvenient when I'm not able to find it at the moment I need it but other than that, it's quite alright. If I'm really desperate for something, I can always buy it from a store. But I like that I'm able to find things that are little less expensive than retail prices and sometimes I find unique things. Plus, using PayPal makes it a lot easier and safer to purchase things. I haven't had any trouble since I've first started to use it and it's better than meeting someone on Craigslist and get murdered.

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    Punctuality & SpeedStaff

    Reviewed July 5, 2017

    There are lots of different items that you can buy on eBay. You can also use the site if you are looking for old items at a reasonable price. The item that was pictured was the exact item that I received. The item arrived in excellent condition and was shipped and packaged with care. This item arrived earlier than the scheduled day of arrival. But you have to be careful who you buy from, if the person you are buying from will send the item that is pictured. Read what other people think of the person selling to see if they have had a bad experience.

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    PriceReliability

    Reviewed July 5, 2017

    Ebay seems to have almost anything new or used that you need. It's nice to be able to use PayPal to purchase items so you know if the seller is not trustworthy that you will get your money back. I like being able to find used or older items, to bid on items and get them for a lower price. I also like being able to use the "Buy it now" on items I need to get in a hurry. However I don't like that not all sellers are trustworthy and that shipping isn't always very reliable.

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    PricePunctuality & Speed

    Reviewed July 5, 2017

    Happy with the choices of what I was looking for and pleased with the transaction and delivery. Able to view a number of products from various sellers and make my choice and order with confidence. I like being able to trust the sellers and eBay enforcing their rules. Also liked the speed of transactions. I like to be able to see prices both asking and prices actually charged for the products and items I was interested in buying. I have reviewed some of the complaints I have heard from others and find little substance to these complaints. Am satisfied and consider my experience to be very positive.

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    Installation & SetupPricePunctuality & Speed

    Reviewed July 5, 2017

    I was able to find the item I was wanting to purchase right away and the price was very affordable. It was very easy to order with step by step instructions. And item arrived on time and was able to track my item that I purchased whenever I wanted. I was satisfied and I will definitely order from there again soon. However I got word that sometimes you can send money to purchase an item and never receive that item. And I think that is horrible.

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    PriceEase of Use

    Reviewed July 5, 2017

    Overall experience was solid and easy to use eBay online auction. It was fairly decent. I purchased a NASCAR back pack that was unavailable. Also, like the fact that see pictures of the products and detailed information. The selection was large. Was able to use visa credit card and prices were reasonable. However I dislike about eBay - concerned with buying from private person. Sometimes quality control would be difficult, unsure of vendor of its reputation.

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    Customer ServicePunctuality & Speed

    Reviewed July 5, 2017

    I love eBay. It's usually easy using it and I like the ease of using it from home, not having to use cash or actually deal with someone face to face. I also like that you can find unique products you couldn't find in a specialty store even, and the variety of products you can find quickly and easily from your phone or laptop that you couldn't find if you just went to one store. I like that you can also save so much money, that you can sell your own items and that there's ratings so you can judge and choose who you deal with. I've only had one problem in years and I can't say it was handled in a timely matter but the good outweighs the bad so I'll use it again. But my biggest complaint would be that when dealing with a situation such as fraud, eBay holds your money until the problem is resolved. In my case it was $1000 and it took 3 months. It kind of messed up my cash flow. Also, sometimes you can't tell the quality of items there such as clothing.

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    Price

    Reviewed July 5, 2017

    Great company and I love it. I like the quick shipping and great low prices. Also, sellers in most cases very easy to work with. eBay is the life for me. Easier to browse than Amazon and loads of other sites. The site itself is very well organized. It’s a really well done site with no shipping charges. In a lot of cases, it’s just fantastic.

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    Reliability

    Reviewed July 4, 2017

    I found eBay frustrating and time-wasting, largely due to the poor search function which is very unreliable. Irrelevant results come up and I often have to search wildly in order to stumble on what I really want to find. However, I enjoyed seeing some of the unusual items that I wouldn't have found in a regular store (e.g., slightly used items, items from estate sales, and decanted fragrances). Also, I can sometimes find clothing of my preferred brands and sizes more easily on eBay than in stores.

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    Reviewed July 4, 2017

    There are lots and lots and lots of stuff, a wide range of products and prices. It is easy to check out after you have bought something but some things could be expensive and the thing could be damaged from poor storage or use. Also, you do not know if the description matched the products. But it's okay, easy to find stuff and I like to look at the products and buying from there.

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    Customer ServicePriceOnline & App

    Reviewed July 4, 2017

    I like eBay a lot, except when I sell on there I get nervous I will be scammed by the buyer. I don't like the possibility of being scammed and poor customer service when I've had a problem. Seller fees are too much, so I quit selling. If they keep it up they'll end up closing. However as a buyer it's pretty good, except a few times I've ordered something and it was cancelled because the seller was a scammer. I like the low prices, lots of items, new and used, good selections. I can easily price items when I'm out and about. I like that I can shop from home and the app is very useful.

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    PriceStaff

    Reviewed July 4, 2017

    eBay is a very good shopping site. I've shopped on this site on several occasions and was pleased with every purchase. It has anything that your heart could desire. It's easy to browse, it's easy to find what you're looking for and prices are good. Love the easy way to maneuver the site. The eBay stores are great. You can go to a seller's store and see what they have to offer, what they sell or have sold. Customer ratings and comments are so very helpful. I always check out the comments and ratings before purchasing. I recommend this site to anyone who asks if I know where to find a specific item.

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    Punctuality & Speed

    Reviewed July 4, 2017

    It was ok. It was quick and easy to find what I was looking for however, some of the things were outside of the scope of my search. I was looking for car parts and got things like accessories, cup holders and things from the Disney movie Cars. It showed me stuff in Washington State before stuff on the East Coast. They really need to work on their refining.

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    Price

    Reviewed July 4, 2017

    I really like everything about eBay and it was a very good experience as far as shopping online goes. The item was pretty easy to find and order and it was easy to select the payment method of my choice as well. It's a nice change from always having to pay full price for things and the seller will still get a good deal out of the sale as well. And when you bid instead of just buy the prices can turn out to be quite low. The item even arrived much earlier than the expected date that I had received.

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    PriceOnline & App

    Reviewed July 4, 2017

    It was a good experience with eBay in general. It is easy to see the products on the website and to find what you need. I also like the different and very numerous payment options highlighting Paypal as first choice. And I like the security of the page to do business and the facility to find the products that I need. The prices of the products are very competitive as well. I would like that the products that are in auctions do not appear in the first option of the search, since it is annoying to visualize them as first options.

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    Punctuality & Speed

    Reviewed July 4, 2017

    Everything was the best. My order came fast. I had no problems whatsoever. I like everything, especially the bidding. It's fast on shipping and answering and helping me resolve my issues fast without hesitation. I love the website, it's superb and one of the best.

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    Reviewed July 4, 2017

    A great selection of just about anything and searches are fairly accurate. However, sometimes it can be difficult to find specific items because of a lot of search results caused by a seller having so many of the same items for sale and the proliferation of sellers. I like being able to use gift cards though. Plus, good prices can be found but you have to be wary of who you are buying from as not all sellers are honest. The seller rating system is a decent indicator but I wish there were more personalized suggestions for sellers. I like sellers with a store as it makes finding items easier and I've found a few sellers I stick with but it took quite a while to discover them.

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    Ease of Use

    Reviewed July 3, 2017

    eBay was easy to use and had a lot of choices as to where and who to buy items from–making the process fun like a game which was cool to do. There was also a big selection of products to wade through to decide what to buy from whom at the right moment and right price and when to pull the trigger on the purchase. Navigating on the site can be tough when items are in several different categories but that may be the problem of the person who posted the item and not the site’s fault.

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    Online & AppEase of Use

    Reviewed July 3, 2017

    My experience is about the same as most online websites. eBay can be compared to sites like Amazon and is great to use for online shoppers. I like to shop at websites like eBay because I like to have a variety of buying options. eBay has decent deals and variety of products. Easy to use too. But, the way the website is setup can be a little annoying when trying to search a specific product. Still, I would recommend to another person.

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    Punctuality & Speed

    Reviewed July 3, 2017

    My experience was pretty good. Lately it has been better than in the past. When I first used it, lots of problems. I tried to explain a time when I did not follow thru on a sale and got blocked by a seller. Before that I always paid and still do. This incident was unfair because I did always pay and had a death in my family. I like the fast experience. However I get aggravated when PayPal doesn't work. Also, when I twice ordered items and one was broke, badly packaged and other I did not get, period. Seller was not nice on either. I also dislike it when I have to go back to original cart of PayPal and it requires other information. Sometimes the menu to look at items is long and lengthy. That gets on my nerves too.

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    Contract & TermsPricePunctuality & Speed

    Reviewed July 3, 2017

    My experience with eBay varies because the seller varies greatly. You could be stuck with a random seller of sketchy quality regardless of the rating system. I'm also not sure about the entire verification process but at least my credit card information is secure. I like the ability to both bid on goods and buy them instantly, that eBay is the most reflective of the market prices of goods at any given time, and that eBay usually has a good turnaround time on goods. However, I dislike the inconsistency in payment methods by the seller. I dislike that the company that owns the auctions also owns the payment terms.

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    Customer ServicePricePunctuality & SpeedReliability

    Reviewed July 3, 2017

    The purchasing process is pretty easy. I like the user friendly process and the large selection of products. Sometimes when it's hard to find what you need on Amazon, eBay has just what you need. They offer basically anything you can imagine with good prices upon comparison. However, some sellers are unreliable and products are not what they seem. Sometimes the actual product's quality in comparison to the online product photo is poor. But customer service is generally fast and helpful.

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    Reviewed July 3, 2017

    Excellent - have never had problems with products ordered and no problems with shipping. Understand what the return policy is, know what is new, used, etc. You can also contact seller and ask questions, can see if there have been good and bad reviews, see % reliable status, know what shipping and taxes are. Have been extremely satisfied with eBay and hope it remains this way.

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    Price

    Reviewed July 3, 2017

    The overall experience was just fine. eBay allows you to find just about anything you would want to purchase whether it be new or used and you could generally find very good deals. I specifically like the variety of item for sale on eBay and the prices they are offered at. Also, everything always seemed to go smoothly. eBay has been around for a very long time so I guess that shows how reputable it is and I have never heard any complaints from anyone about shopping there.

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    Ease of Use

    Reviewed July 3, 2017

    They had the product that I was looking for. No other website nor the manufacturer had the item I wanted in stock. Also, they seem to have items that out of stock. The items was described very accurately in detail outlining exactly what it was that I would receive and what I would not. It was also easy to use and to navigate. The product description was really good and that fact that it was available when I trouble finding any merchant that still carried it was really exceptional.

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    Customer ServiceStaff

    Reviewed July 3, 2017

    I have purchased a lot from eBay and have had good experiences with them. For the most part I am pleased with the transactions. I have contacted customer service and had my problems resolved. I have contacted sellers and had all my issues addressed. They are very helpful when you have issues with things you buy. When I did not receive what I ordered my money was returned. They have different avenues that you can use to fix your problems. I will buy from eBay again.

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    PricePunctuality & Speed

    Reviewed July 3, 2017

    I purchased a cat tree from eBay - the product was as promised, delivered on time and I was very pleased with my purchase - I did not need to follow up about unmet expectations. Their prices are competitive with other sites too. They take major credit cards and you can rate the seller's service which gives you a chance to see if they have met their previous customers' expectations. But even though sellers are rated on their performance, I have some concerns about buying from an unknown individual and the ability to get my money back if not satisfied.

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    Punctuality & Speed

    Reviewed July 3, 2017

    I have had very good experiences shopping and purchasing items on ebay.com. There is such a wide range of items available, and the delivery is usually prompt and any problems are usually quickly resolved. There is usually a good selection of items available on ebay.com from new to used in almost any condition in between that you can think of. Not being able to physically touch or hold or inspect the item that you are purchasing is a draw back to buying on ebay.com but this is not a deal killer because they usually will stand behind the sell. I recommend using eBay.

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    Customer Service

    Reviewed July 1, 2017

    I had ordered for Maybelline Colossal Super Black Kajal and they provided me a fake product. When I asked them through live chat, they say they are not responsible for quality of the product, very disappointing. My request to all, don't buy anything from this website.

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    Customer ServicePunctuality & SpeedReliabilityProcess

    Reviewed June 26, 2017

    I recently had an experience on eBay wherein a buyer filed a defective product return request, but in an email using eBay's communication system, she admitted that she simply did not want the item. It was not defective. I had to wait 3 weeks and make multiple calls to eBay to finally resolve this in my favor. Ridiculous amount of time and energy. In the past, eBay has cheated me out of a payment despite the fact that the returned item was in said working condition. It is very unethical to set up a resolution system where eBay is the judge and jury all in one. Plus they collude with PayPal to freeze your money until they've decided what they will do. In addition, they have eliminated negative feedback from sellers towards dishonest buyers. Do you see this trend: eBay primarily supports buyers, not sellers.

    In addition, eBay plays mind games with sellers thru its bogus "seller rating system" that's designed to pressure sellers into selling by their rules. To wit, my account got down graded for top rates to above average because I cancelled some of my sale listings, which is my right to do, and despite the fact that I have a 100% customer ratings. More mind games from a very dishonest company. Here is what I advise HONEST sellers that eBay screws, take them to small claims court. It will take lots of work, but it is possible and the same for PayPal. There is a website called: ScrewPayPal.com that offers step-by-step instructions on how to proceed. It is a lengthy undertaking but if you want to see change forced on these companies, it is the sure thing to do. The process will work for eBay, too. Protect your rights from big US corporations that have gotten out of hand.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    When I buy a item it looks great in the pictures. But when I received it, it looked nothing like it! So I check to see if it was fake? It turns out the buyer sent a fake item. I was SO MAD! I called eBay to let them know what happened. The customer service representatives was insanely rude, barely spoke English. No wonder nobody buys from eBay anymore. I am sticking to Amazon. Until they get rid of these "representatives" or change eBay policy about sellers I am never buying from Ebay ever again. Such a disaster! A horrible nightmare. I hope nobody else has to go through this.

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    Customer ServicePrice

    Reviewed June 26, 2017

    I've recently had a couple experiences where buyers have refused to pick up items shipped to them by express mail, due to import fees, requiring me to issue a full or partial refund, with eBay not refunding any of the final value fees. In the most recent case, I refunded the full purchase price minus the shipping fees. EBay kept the final value fee stating that they resolved the issue and sided with buyer:

    'The final value fee on this case is not refundable since it still count as a complete sale. The only reason we credit back the fee is when a seller open an unpaid item case or filed a cancellation of transaction. Please bear in mind that the case got escalated to us and we close it in favor of the buyer. We still uphold the case decision.' Considering it was never escalated that far, as I took care of the issue myself, this response is ludicrous in my opinion. I've been burned by this company, and I have learned my lesson, which clearly happens a lot reading reviews of eBay. I wish I had seen these reviews a lot sooner. Stay clear of this corrupt company.

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    Verified purchase
    Coverage

    Reviewed June 24, 2017

    Biggest mistake I did buying stuffs from eBay India. I was totally carried away by their false claims of guarantee eBay that "Replacement and refund for this product is covered through EBAY GUARANTEE". Much more sellers writes in description, “This is JBL Flip II Portable Bluetooth Mobile/Tablet Speaker New Black Edition Excellent Condition 9/10. The Product Is In Excellent Condition” But when my item reached on 21 Jun 2017 afternoon...utter disappointed. That item did not work at all... I called seller over the phone describing issue. Seller said, "Your item is under eBay Guarantee please raise your claim."

    Even after payment confirmation receipt says, “You are in safe hands when you shop on eBay. In case you don't receive your order or if it is delivered in an unsatisfactory condition, you can reach out to us through EBAY GUARANTEE." But when I described this issue on the very evening to eBay...instead of taking my issue they just rejected my claim and wants to wash off their hands and now it is my headache to sort it out this issue at the service center. Why should I go to service center when the item even not used? Why should I go to service center when Item is sent faulty? Now...it is more hard for me to take leave from my office and travel 20 to 30 km and definitely it is not going to be a one day job. This is eBay Guarantee claim and once the dealing is done...they back off. It is a fraud and robbing people time and money. I would recommend people NEVER EVER consider buying stuffs from eBay India.

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    Customer ServicePriceStaff

    Reviewed June 23, 2017

    It seems that eBay doesn't require sellers to speak fluent English, and it is very hard communicating with someone who only responds with 1 sentence, non-descriptive responses. I ordered a part for my computer, for about $150, expecting it to be a priority order for the seller, and after a long quarrel with my improper address, the seller and I finally got it solved. But the nightmare didn't end there. I ordered the part on June 10th, 2017, and paid almost immediately straight from my credit card. All was going well, and I expected the package only about 4 days later. Again, the seller and I got the address mix up fixed, and the package was shipped. Unfortunately, to my despair, they sent me the wrong item. It is now June 23rd and I am still waiting for the proper item to be sent, bummer.

    Now this may seem like a personal problem, but eBay has done nothing to help me out in this situation. I have asked to see if I could get more personal info about the seller to contact them in a more direct way, but no response from eBay was given. The customer service over the phone was run by another person who doesn't speak fluent English, so I also had a hard time having a genuine conversation with them. Overall, going to use Amazon from now on, would rather pay a higher price for an assured order, tired of all of the waiting that I have to go through because they do not enforce strict rules for their sellers about customer satisfaction. Will not be using eBay for a very long time. (I will not add order numbers for personal reasons).

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    Online & App

    Reviewed June 23, 2017

    I bought an engagement ring on eBay that was consistently described as being a diamond ring in the description, and even came with a certificate of authenticity showing the diamonds as real. There was no mention of the ring having any rings other than authentic diamonds. Later, a relative who was a jeweler appraised the ring and told me the gems were actually cubic zirconium, and not diamond at all. By this point, my fiance was already attached to the ring, and we had the fake stones replaced with real diamonds for about $450 (family discount). I contacted the seller to scold them for their deception, and they admitted to it, not even denying it. The window of opportunity for leaving negative feedback had already passed though.

    Next, I tried to go to eBay, to complain about how these sellers had no negative feedback whatsoever, and at this rate, they never would, even when people like myself realized they had been conned. I wanted to tell eBay that by giving buyers such a small time frame to leave negative feedback, they were allowing con artist like this to accumulate positive feedback and avoid negative feedback from anyone who doesn't professionally appraise their purchases the moment they receive them (all of the local appraisers were closed due to a snow storm in the week following my receipt.)

    eBay's "Contact Us" section was a loop of useless automated screens, encouraging me to work things out with the seller. There is no way to contact eBay at all! The "contact us" section of the site is a ruse! I hate eBay, and I hate what they allowed someone to do to me, and I hate that they will not let me warn anyone else using their site of the dangers. They are still selling these fake rings now, and I can do nothing about it!

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    Verified purchase

    Reviewed June 23, 2017

    Luxury Englon Lightweight Leather Bumper Case Cover For iPhone - I ordered 2 different iPhone leather cases. 1 for iPhone 7 & 1 for iPhone 7 Plus. The seller sent 2 iPhone 7 Plus cases. After much going back & forth with the seller the seller agreed they sent the wrong case & they were going to refund my $. I could not receive the refund back because I did not have a PayPal acct. So I requested the item. The seller agreed and stated they would send the correct case. Next eBay closed the case because the seller showed they sent 2 cases but not the right cases. On eBay's messaging center the seller even stated they sent the wrong case. I have it in my email. This is the 2nd time I had this experience with eBay. Now that eBay closed the case the seller doesn't have to send me the right case. My money gone. This is the 2 time I had this happened with eBay.

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    Price

    Reviewed June 22, 2017

    I reported this to them and BBB. I sent a pair or high-end boots to be sold. This was over a year ago. I've asked many times about my boots. I get no answers. That is a very expensive loss. At the same time I sent several brand name expensive leather jackets. All above 300 dollars, all in excellent condition. They sold them for 14.00 or less and took a commission on them. After seeing that I asked for my boots back. I'd rather keep or sell them myself. I never got them back. They said they could not find them. It has been more than a year and nothing.

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    Verified purchase
    Customer ServiceSales & MarketingPrice

    Reviewed June 19, 2017

    Ebay might be the worst company I've ever worked with, which is sad considering I use Alibaba for the majority of my business. Ebay is not transparent in their listing prices, along with their accounts. I had a person use the "Buy it Now" option on a listed item, but then turn out to be a complete scam from Russia. Luckily I never shipped the item, and I didn't receive any money. Then eBay tries to charge me $100 for the sale that never went through?? If you're going to make a "Buy it Now" option, maybe you should vet your contacts to being active for at least 30 days??? I can't understand how a new account is able to even click that button, let alone when the sale is canceled eBay charge me for something I didn't even sell.

    Then you have to jump through 10 different hoops to even talk to someone about getting your final fee credit back, which yes is a credit they won't even give you a refund!!! Now I'm waiting for a call back from eBay customer support, who I'm going to explain this issue thoroughly with, receive a full refund of my $100, and tell them to delete my account permanently. Basically, never use eBay because it's a horribly run company. Thanks.

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    Verified purchase
    Customer Service

    Reviewed June 15, 2017

    I read several blogs online about eBay censoring reviews. I didn't believe it at first until it hit home. I had a bad experience with one seller who gave me a hard time. I tried several time to contact eBay but no response. I tried 5 time to post review but they refuse to post. Would you not think eBay would be interested in this seller's doings but no they will not post. This is censorship plain and simple. Why they are protecting this seller is unknown. My advice is to shop Amazon where they believe in buyers much better anyway. They don't even have the guts to contact me. They should be ashamed.

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    Price

    Reviewed June 15, 2017

    I sold a $4,000 item on eBay. After shipping the item with the buyer's transportation company that they sent, I marked the item shipped and entered the shipping company's tracking number. Ebay and PayPal still kept a 21 day hold on my money. I did what they said on eBay and marked the item shipped and entered a tracking number. After waiting on hold for over an hour to speak with a supervisor to show proof that the item was delivered 5 days ago, and signed for by the buyer, so they would release my funds, the supervisor told me that with "Local Pick-up" that the buyer should pay half online and the other half in cash at pick up. There is no option for this when listing my item, only PayPal was the payment option.

    Now they say I have to wait 21 days or until I get a positive feedback from the buyer. The story keeps changing on how to get paid. This is a huge rip off, they hold your money for 21 days, they gain interest on it, take out their fee for PayPal and still get their 10% commission. They really don't care about the seller. I ended the other items I had for sale. I will not sell with them again.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed June 14, 2017

    Once again, a seller claims they will ship my item the next day. This time, I paid $90.10 for expedited shipping. It clearly said I would have my item no later than a week ago, yet it still hasn't shipped. He had 15 available when I was the first person to buy one. Two days later, he sold two, and a few days after that, he sold another. Those people have since left feedback for theirs, mine STILL has not shipped, seller won't reply to my emails but he replied immediately (in less than 5 minutes) to a friend I asked to act as a prospective buyer, and said he always ships next day.

    I emailed again and no reply. eBay refuses to let me cancel the purchase so I opened a claim asking for a refund and the seller denied the request in MUCH less than 5 minutes, yet he still refuses to answer me or ship my item. This happens to me FAR too often on eBay. I have 100% positive feedback with over 250 purchases made, and a few sales. eBay has lost my business. They don't care who gets screwed, as long as they make a buck off of it.

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    Reviewed June 13, 2017

    I love eBay, they have almost everything you could ever want to have!! They have so many different products to choose from. So much you can find that is rare. I would love to have endless money to spend there, I could buy everyone an awesome gift! However, I HATE THAT SOME sellers can refuse you because of your payment type. You should be able to pay for any purchase with whatever payment you want, you shouldn't have to limit what you buy.

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    Price

    Reviewed June 13, 2017

    I like that I can buy toys on eBay for my granddaughter. Also, it is cheaper than a store and I also find older items/collectibles I can't find anywhere else. I have been a member for over 10 years and still use it. I like sitting and exploring all the different items that ebay has online. I wish selling on eBay didn't take such a high percentage since a lot of stuff I sold was cheaper items and with shipping can be a little high unless you charge more.

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    Price

    Reviewed June 13, 2017

    I like the wide selection of products on eBay and the competitive prices. I like to compare their prices to sites like Amazon to where I can get the best price. I do wish they had more items that did not require bidding to get the item I want to purchase. Easy to search for and find products I want and compare them to find the one that best fits my needs. I also like I can use PayPal to pay for my items.

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    Punctuality & Speed

    Reviewed June 13, 2017

    eBay is one of my favorite websites! It has so many unique and various items. Using eBay was quick, easy, and hassle free for finding rare items from other countries and collective things. I had a problem with one of my orders and I loved how easy it was to return it and get my money back. However, I don't like that you can bid or purchase only some items. I wish I could flat out purchase some items and then bid for others.

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    Ease of Use

    Reviewed June 13, 2017

    I love eBay and I buy a lot of things. It is really organized and I like it. They have a lot of stuff. I like the nice layout of the site. It is easy to navigate and it's fancy. It is so cool and I love them so much.

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    PriceStaff

    Reviewed June 13, 2017

    I like that eBay is both fixed price and auction style. I like that I can find almost anything I would ever want on this site with varying prices. I also like the fact that I can find things there that I can't find anyplace else because they don't make them anymore, but sometimes the things I find I want are overpriced, or I get outbid on something I really wanted and can't find elsewhere... I also don't like when people give you negative feedback for no good reason. There is no way to fix this problem and it can affect your buying and selling online. In general, my experience has always been very positive. I love being able to shop around for products by price and by the seller. And by shipping cost or free shipping. It's an enjoyable site to buy from.

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    Punctuality & SpeedEase of Use

    Reviewed June 13, 2017

    Great experience. There are an incredible array of products avail and you can see reviews of the sellers. This helps me be an educated consumer. Virtually anything one could want is on eBay. Tons of products make this a virtual smorgasbord of items from which to choose. I have purchased ink cartridges, cookware, clothing and many other items on eBay. Most of the sellers are of high quality and are responsive to questions and issues if they arise. Once in a while there is an unscrupulous seller but there is always eBay to fall back on if there is a problem. But all in all most of the time the sellers are honest. Delivery is always prompt as well, making this buying online site very easy to use and results in good experience most of the time. All in all it is a great online buying site.I never thought a site like this will be available just a few years ago. I hope they keep up the good work; if they do I will continue to buy products on eBay.

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    Customer Service

    Reviewed June 13, 2017

    eBay product selection was huge and good. The purchasing process was not very hard to figure out and I had no problem purchasing what I wanted. The customer service was an adequate experience. The process of shopping through eBay is an easy hassle free experience. I would like it more if they had better deals, more free shipping and an ability to earn cash back on purchases so at some point you could buy things with money you earned by buying things.

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    Customer Service

    Reviewed June 13, 2017

    My experience was good. Everything was organized and made my shopping easy. The checkout process was good and secured I received an email saying when it was shipped and everything. I liked that they only took PayPal for safety issues. I wasn't concerned too much about security. I felt safe using the site searching and shopping and relief after I saw how safe and organized the site was. Anybody can feel safe visiting the site. Everything met my expectations. My experience was better than I thought so it was perfect.

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    Customer ServicePriceOnline & AppEase of Use

    Reviewed June 13, 2017

    Ebay is a very fun, reliable and easy website to shop from. The website is easy to navigate and there's nothing wrong about it. There is a variety of items to choose from too and the prices are great. The customer service is very great as well. I like everything about ebay.

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    PricePunctuality & Speed

    Reviewed June 13, 2017

    The experience was okay. I have bought and sold w/ this website. It was mostly gratifying at the time. Do not have too much interest in it these days I'm afraid. I have been ripped off for over 50 USD on eBay before w/ no compensation which may be the end of my eBay days. Most things also seem overpriced. Beauty may be in the eye of the beholder but these guys can get downright greedy when they have a rare item but whatever. I just say good luck w/ a sale w/ that kind of price. I do like to look on there still but I don't feel like I need any of the stuff on there any more since I've changed my routine over these last few years. eBay typically has items that are hard to find/cheaper than retail stores. More likely to find random items during a search that would be of interest.

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    Customer ServicePunctuality & Speed

    Reviewed June 13, 2017

    With eBay, I am always satisfied and never disappointed. It was quick and convenient. There were plenty of options, even though many of them were far higher priced than some others. Customer service was also good. I like that I can either wait to win on a bid or I can buy the product immediately from some sellers. I also appreciate the fact that I can access the site to shop anytime day or night. I've never had a bad experience with any sellers or products that I've ordered or purchased.

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    Punctuality & Speed

    Reviewed June 13, 2017

    I like eBay and when I am looking to buy something, this is one of the first places I check. It is a very good way to find reasonably priced merchandise; usually, a good selection and I can find what I want and the items are always shipped very quickly and received in a timely manner.

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    Customer ServicePunctuality & Speed

    Reviewed June 13, 2017

    It was overall a good experience. eBay is trustworthy, the product selection is good, purchasing process is fast, and customer service is pleasing and has many varieties. Though it is not good as Amazon, I like my experience with eBay very much. It is a good website and quick response. It gives me good results.

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    Price

    Reviewed June 13, 2017

    I love eBay. Nearly every product I researched was available. If there are various sizes of each product, they are always listed so that you could choose the exact size or quantity of each product and specific details were also included. The price of the products was lower than on any other website and usually, there was free shipping included. The quality was excellent and I have never returned any products. On the other hand, often, they will give me a list of products which are completely off the subject of what I am looking for. In that case, I have to look at each item to see whether it is what I am looking for, and this can become time-consuming. Then I have to go back to my main subject, refine it and start all over again to search for the exact product that I am looking for.

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    PriceEase of Use

    Reviewed June 13, 2017

    They offer everything you can think of at great prices. When wedding planning, I ordered a variety of items off of eBay including mirrors, candles, and fake flower bouquets. eBay was easy to use and it was also easy to find what I was looking for. I was specifically looking for fake flower bouquets and all I had to do was search it and then look through a few producers. However, I don't like how it can be hard to identify foreign products at times and it doesn't always identify the length of time that it will take to ship. Some of the foreign products take a long time to receive.

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    Customer ServiceStaff

    Reviewed June 12, 2017

    I purchased an item from eBay for $175. To my knowledge I put my entire address for the seller. After over a week I looked up the tracking number because the item had not been received, the USPS had it flagged as undeliverable and being returned to seller. I called USPS, they said that there was no apartment number so it was being returned to the seller. They held it in a locker for 24 hours, this was June 2nd. And then it was been returned. At this point I am sure the seller has already received the item back. I reached out to the seller who did not respond. I opened up a case with eBay, the seller sent the tracking information and eBay sided in favor of the seller. I called eBay's support specialists and they said that the seller provided the service, they did not care that I did not receive the item. And they would do nothing to help me either get the product I ordered or my money back.

    I called back again and they said they would be sending me an email on how to get money back, they sent me an email saying they could not help. So I have no product and my money was taken. eBay is refusing to step in and do the ethical/legal thing and make sure that I either receive the product or my money. All because of a small typo or mistake on an address. I have never dealt with a business who would handle a situation like this before. I even left feedback on the seller's page describing a 100% factual statement and eBay took it down. I just want my $175 back and I will never do business with eBay ever again.

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    PricePunctuality & Speed

    Reviewed June 12, 2017

    It is easy to find the type of product that you are looking for. The selection is great. I like that you can shop at home any time of the day. Paying is secure and easy, and shipping is fast. Also, returns are handled fast and fair. However, sometimes the selection is not very good for the specific items that you are looking for. There are not always the best shipping options available and it can be somewhat expensive.

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    Customer ServicePrice

    Reviewed June 12, 2017

    Great experience. Easy to find what I want and prices within my price range. Only a few problems that got resolved with fast customer service. However, there are scalpers for when a new video game system comes out and people way overprice it.

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    Sales & Marketing

    Reviewed June 12, 2017

    Product selection was great. You can find just about anything on eBay and it's a great place to buy collectibles online. I like how you can also sell just about anything, but I dislike the fact people can scam other with this website. I heard of a man posting a 'picture' of a game console and describing it like it was a real one to trick people and sadly someone fell for it. Other than that, it's a great website overall but I wish it had more competition.

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    Reviewed June 12, 2017

    I have been a frequent eBay shopper for about 20 years and I have only had one problem with a seller. Ebay.com is the very first site that I would go to, to research or purchase various items of interest. Ebay has a very wide variety of products among household, clothing, tools, beauty, health. It's so easy to find nearly any item you would have an interest in purchasing and good for selling unwanted items too.

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    Price

    Reviewed June 12, 2017

    I always find what I want and the prices are cheap. You are able to pay with PayPal which makes checkout very easy. Whenever I have a complaint they also work with me to fix the problems. They have anything and everything you want on there. You are able to buy or even sell things to make a little extra money and there is also an app to buy and sell on there. Sometimes their products are cheap. You get what you pay for. Also, sometimes when you put stuff for sale if things don't get sold you loss everything you add after so long. But eBay is the best way to go about shopping.

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    Reviewed June 12, 2017

    It is a great website and many items available and unique, fun items are featured as well. I like the payment options and the convenience. You can get items from other counties where you cannot get them anywhere else, but sometimes there is question whether items authentic . Also, if the buyer is reliable is a concern. Another concern is if the information I share is safe.

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    Reviewed June 12, 2017

    EBay seems old-fashioned to me now that I can use Groupon and similar sites. It has been a very long time ago since I purchased from eBay. I mostly liked eBay's variety. I have bought tablecloths, napkins, vintage handkerchiefs, old Elvis albums to replace the ones that my Mama had lost when her house was damaged, school books when I homeschooled my kids, and even songbooks and old sheet music which was difficult to obtain. I dislike the dishonesty of some sellers. 'What you see is what you get'... NOT TRUE! At least not always. I have purchased old song books, expecting to receive cherished tunes that have been photographed as a part of the 'Table of Contents' and then received books with some of the songs ripped out (probably sold earlier as individual treasured songs). Not fair!

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    Customer Service

    Reviewed June 12, 2017

    Pretty much anything you could ever want to buy is on there. There are tons of products to buy or look at, pretty good customer service with the millions of user and sellers and there's typically a better deal and prices than anywhere else online or in a store. I like the auction option too and shipping can be free sometimes. But sometimes the items in the pictures aren't accurate and you buy a phony or knock off item (I had this issue with an NFL jersey). The authenticity can come into question as well. But pleasant shopping experience on the whole.

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    Coverage

    Reviewed June 12, 2017

    I have had some issues with eBay and fraudulent sellers but eBay immediately refunded my money and penalized the seller. Most of my experiences have been very positive. I love that you can shop and not have to worry about fraud. eBay has you covered which is a great worry free way to shop and keep your peace of mind when shopping. There are sellers out there who sell knock off products which makes it harder to trust what you are buying. You have to do your research and learn how to spot fakes.

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    Reviewed June 12, 2017

    I like the eBay experience including product selection and the flexible purchasing processes. I like that there are so many products on eBay to choose from and it is simple to do a transaction and you can find some fantastic deals! I like to shop there frequently but I do try to steer clear of sellers that have a lot of negative feedback as I don't like dealing with unreliable sellers. I got upset when I scored a great pair of boots, then the seller backed out! I try to stay with sellers with good feedback.

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    Reviewed June 12, 2017

    I have been able to find and buy whatever I wanted on eBay. There are many levels of products and so with the photos and ratings you can narrow down the exact product you want. For an example, a baseball card in any condition at various price levels. You can see any wear on the corners of the cards via the zoom on the photos. The only thing is that there are no returns. If you bought something and it was shipped and if the photos did not really show you the true detail, you cannot return to most vendors. Otherwise, eBay is the best.

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    Punctuality & SpeedReliability

    Reviewed June 12, 2017

    I had a good time ordering products from eBay. Everything was reliable and fast including the delivery of the products and my items came all in one piece. I will continue to use the service and I recommend buying from ebay all the time you can.

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    Sales & MarketingPrice

    Reviewed June 12, 2017

    I like the low prices and the fact that I can usually get free shipping. Having the option to sell my own stuff is pretty cool too. They have some good sales, too, but I do wish they would have more coupons for featured stuff sometimes. Also, the multiple listings for the same item makes it hard to find stuff and some scam sellers are allowed to keep listing things with no real consequence. In order to avoid scams, it's important to check the seller and buy from the most reputable one. All the seller's I've bought from have been cool though.

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    Staff

    Reviewed June 12, 2017

    Using eBay was great and the site works perfectly! I had one issue and the people on eBay's Twitter page was happy to help me solve it!!! They have a wide variety of products! I also like the fact that you can shop all over the world. It's also good to buy products that you can no longer buy. However, some people are pretty untrustworthy. It's hard to buy from the users who have 0 feedback as you don't know if they know what they are doing. It's disheartening.

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    Price

    Reviewed June 12, 2017

    It has been a long time since I purchased anything from eBay but I had no problems in the ordering process and received everything in good order. The prices are reasonable and it's neat to be able to find something there that you might not be able to find elsewhere.

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    Price

    Reviewed June 11, 2017

    My experience with eBay is not bad but Amazon is better. Bidding is kind of fun plus you try to get the lowest price possible. But the Buy It Now feature is kind of a ripoff. It's overpriced. Some vendors on the site are legit and offer great everyday pricing but some vendors or sellers are complete frauds. They will ship you a box of the item that you thought you purchased. And then eBay get involved very slightly when issues like these occur and they do not take ownership of the transaction. I had a couple of orders that were shipped in bad condition and it took weeks to get it resolved. The engine is also a little cluttered. They should take a look at Amazon's site and try to replicate it.

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    PricePunctuality & Speed

    Reviewed June 11, 2017

    I love everything about eBay.com - the fastness that it has to get a product to you and how nice the sellers are. I like ebay.com because of the great products that can find online. I prefer them better to any other website. I like the pricing that consumers have, and the quick time to get products. I like that buying online is very simplified. The purchase was for a dvd and the sale went very well. eBay.com is a very good website and I would recommend it to everyone.

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    Customer ServicePricePunctuality & Speed

    Reviewed June 11, 2017

    eBay is a reliable, respected online retailer. So far I only had positive online shopping experiences with eBay. Orders were handled correctly and prices are very comparable. Products arrived as expected and within the timeframe promised. If there was any defect return was arranged easily and taken care of within the warranty period. Communications with eBay were handled professionally both on the phone and with email exchange. eBay uses PayPal as their primary financial tool for payments and I have a major problem with PayPal. But since I can use other payment processing tools and methods it's not that big of a problem anymore.

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    Price

    Reviewed June 11, 2017

    eBay has goood choices of products and great prices and is super easy to buy from. So far a few clicks and you can pay and get all the answers you need. No more entering payment every time you purchase something. Most of the sellers are great to work with. You just need to check feedback before you buy. The last time I bought I had no problems as they are constantly updating making it easier to buy from. They could put overseas selections in a separate area so you can select from individual countries.

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    Price

    Reviewed June 11, 2017

    I love shopping for eBay for many different items at once. Purchasing is easy and fun, no fuss, and I love that PayPal is offered especially since it is a more secure checkout and less chance of being hacked and identity stolen. If you have any issues either in PayPal or eBay, eBay will investigate then refund you if needed. Each seller had a rating so you know which ones are trustworthy and which ones you want to stay away from. Plus there are many different stores to shop from. Also, used and new items are available. However, shipping price can be extremely expensive. I wish there was more options like combining shipping and lower costs for multiple items shipping and more like Amazon multiple sellers and one shipping fee. The selection could also use some more items. Overall, it was great.

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    PriceStaff

    Reviewed June 11, 2017

    Fun to shop. There is honest pricing, good people and familiarity. I like how interesting the categories are. I also like finding products at a good deal and dealing with the different sellers. You're able to meet some interesting people. I've even made some friends through communicating with sellers because we have similar interests.

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    Reviewed June 11, 2017

    They have a wide variety of products so it was quite easy to find what I was looking for. I searched for what I was shopping for then I was able to filter and sort in the ways I needed to find exactly what I was looking for. Also, there's a variety of the same products, so you have your choice. It also has reviews of different sellers so you can buy based on the seller, instead of just the product. But, there are certain items that are only for bid and not to buy directly and sometimes, the search pulls up items that have nothing to do with your search term.

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    Reviewed June 11, 2017

    Most of the time I really like eBay. I can usually find good prices on the things I am looking for. Sometimes I have to wait and watch before I buy but it is usually worth the wait for me. Sometimes I can find better prices on Amazon but I usually have pretty good luck with eBay. Every once in a while you will find a seller that is kind of sketchy like you pay for the item and never receive it. Sometimes you don't receive your items in a timely manner either. But most of my experiences have been good. There have been a couple of times that there have been problems but they were taken care of.

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    PricePunctuality & Speed

    Reviewed June 11, 2017

    EBay has very good selection, easy to checkout and purchase items, and the sellers very, very good. It has fast shipping and the items were perfect. I like that it is easy to shop for anything you want and you can find rare items for great prices. I also love the eBay protection, they will back you up with whatever you buy. Although sometimes shipping prices made by sellers can be a little too high and unrealistic.

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    Punctuality & Speed

    Reviewed June 11, 2017

    I like eBay's bidding process but sometimes, it takes forever for the bid to end on an item that I'm looking for. I bid on an item and waited for it to arrive. Sometimes, the item arrives fast and sometimes, it takes a long time.

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    Price

    Reviewed June 11, 2017

    I like the layout of the eBay site and the easy way to use the search feature to look for different items and to pay for my purchases when I was finished shopping. It was very easy to purchase a gift card and didn't require any bidding for an item. I found it and paid for it. It was simple and so was the checkout. But I wouldn’t like having to bid for items and have people counterbid because I wouldn’t know how much the item might cost or if I'd get it or if I should just look elsewhere.

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    Reviewed June 11, 2017

    I have been buying on eBay for over 15 years, and it has gotten so much easier. With the smartphone app it's easier to shop and spend money, and with PayPal it's easier to pay. I find lots of good stuff at great prices there and I can easily sell stuff I don't want to pay for the new stuff I buy.

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    PricePunctuality & Speed

    Reviewed June 11, 2017

    It was nice to buy something that didn't cost an arm and a leg. eBay offers products at a reduced price plus I got an item that I couldn't get anywhere else. I like finding something and win the bid then save money. I also like that it usually ships fast. On the other hand, I don't like the bidding process. It gets too high for my taste sometimes. I usually do better when you don't have to bid for the item. It isn't fun losing a bid.

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    PricePunctuality & Speed

    Reviewed June 11, 2017

    You're able to find just about anything you want at eBay. I have found some of the strangest things on eBay even my wife has said that are impossible to replace. Really good prices and most of the time really fast for shipping. So far out of 250 purchases only had to return maybe 5 times for defects and was paid for return fees and cost. Also, just about all sellers I have contacted have been really easy to deal with. I have had a lot of good luck dealing with eBay so I will keep dealing them.

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    Price

    Reviewed June 10, 2017

    I used eBay to find a replacement bowl for a set of 4 that I had already, but I couldn't find what I was looking for. I had an unfulfilling experience. I'm also not a fan of bidding on prices; I like to see my options, evaluate the price, and then think about my decision. When prices fluctuate it makes it difficult to consider my decision. The site caters to quick decision makers, so this site isn't a good fit for my online shopping.

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    Price

    Reviewed June 10, 2017

    I always have good service on EBAY because I use the search feature for things I need to find and I have my favorite sellers as well. When I find what I want I add to my watch list and the shopping cart. When it is time to check out and pay I am pleased with the payment options. I like how easy it is to use the site and that I can search for anything I am looking for by type or brand or by price and the choices available are perfect. However, I do wish it was easier to sort the pages that pop up when doing my searches so then I know I need to use more filters but sometimes the results that show are too many.

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    Customer ServicePunctuality & SpeedEase of Use

    Reviewed June 10, 2017

    Ebay was easy to navigate and items are easy to find. I found a lot of unique items listed I can give as gift to others and I love to browse even if I do not intend to buy anything, there are items that always catches my eyes. I like that you can save items in the basket until you are ready to buy them. I once found a figurine that I gave to my aunt as a gift in Jamaica and she was thrilled. We called her Aunt Polly and she loves those vintage, hand painted figurine. I was in luck to find one with Tom Sawyer and his aunt and the inscription was Aunt Polly, she loves it. The deliveries are often on time as promised and I get the right orders. The customer service is very efficient and the payment method varies, you can even pay later using PayPal. I like eBay as it is and it is great when all retailers have unique qualities.

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    Reviewed June 10, 2017

    Using eBay has always been very easy for me. You simply search for what you want and it brings up all relevant results which you can filter through to narrow down to specifics like size/price/color/etc. I like how many filters they have available when searching for items. It makes it really easy to narrow down thousands of results to something more specific to what you're looking for. However, I wish that sellers that post false or misleading information were removed quickly from the website to prevent fraudulent transactions. Sometimes merchandise is made to sound or look higher quality than it actually is and people end up wasting their money.

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    Customer ServicePrice

    Reviewed June 10, 2017

    eBay's product selection is very broad both with type of products and choice of each product type. The customer service depends on the seller but generally a good experience. In addition, you can get slightly used items for a lot cheaper than in most stores. I have bought 2 golf clubs that were in good condition that I got for around 40% cheaper than I could have in a store. On the other hand, you never can be 100% sure if you are really getting what you think you are purchasing or if the seller is pulling a scheme. It's a level of uncertainty that some are not comfortable with.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 10, 2017

    eBay has great prices and the vendors are very good and knowledgeable. I very much enjoy using eBay since they have such A wide variety of items you can't find anywhere else. You can usually find the right prices for whatever you want. Also using eBay makes shopping simple. The customer service is always prompt and courteous.

    But although I very much enjoy this site sometimes there are unscrupulous sellers trying to sell knockoffs as the genuine thing. There should be stricter ways of getting these people so that we don't end up buying fake knockoffs then having to deal with the hassle of contacting eBay and getting our money back. Some of the items are clearly knockoffs just from looking at the price alone. Getting rid of these vendors will make me more confident in buying from eBay in future. Nevertheless, my overall impression of eBay is very positive. Purchasing and paying for my items are always easy and hassle free.

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    Reviewed June 10, 2017

    I like to order Jiffy Lube gift cards on this site. I like to buy gift cards that are discounted so I get a great deal and I like to look for items I can't get anywhere else. I also love having things delivered straight to my door. I bought a gift card, my last purchase from them and it ended up being a digital gift card. I was pretty bummed. I don't like having to bid either. It's kinda annoying. But I have also sold a few things and it's worked great. And if I had anything to sell in the future I would consider eBay. My experience was pretty good overall.

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    Price

    Reviewed June 10, 2017

    It was a good experience. eBay had what I was looking for and for reasonable prices. The site offers many different kinds of choices and easy pay options. I found a lot of options for the item I was looking for. There were different price ranges to choose from. The site had easy access around the website. Overall I like eBay. I am not much into the bidding and auction part of the website so it isn't always my first choice of a site to shop at. I prefer to just buy the item right out.

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    PricePunctuality & Speed

    Reviewed June 10, 2017

    I have not experienced any bad thing through eBay and though it is so cheap it has very good quality and I had fun when I was shopping and adding products to my cart. I like their makeup products, clothes, toys, wigs, stickers, DIY stuff for cheap duplicate products of brands so that I don't have to spend too much money on the things I can buy for cheap money. My experience was really great even though some of the items took a long time to arrive, that was okay since none of them were broke.

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    Customer ServicePriceStaffReliability

    Reviewed June 10, 2017

    My experience with eBay has not been as good as amazon.com. The selections of items is low and the places bought from are non verified. Prices can be high and shopping is hard on there. But the auctions are fast and sometimes you are able to find rare collectibles or things not sold anywhere else. Also they have the buy it now and the auction options. But their customer service is horrible. People that you buy from can be unreliable and can easily steal your items or money. Also, eBay customer service usually sides with the person that ripped you off for some reason.

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    Punctuality & SpeedStaff

    Reviewed June 10, 2017

    I was very happy with my eBay experience because I was able to find exactly what I wanted and it was cheap and delivered quickly. The seller was very professional and even followed up after the sale. I like the availability of products and shipping options. You can find anything you want or need on eBay. It's much more convenient than traditional shopping. I don't have to fight crowds or worry about a product being out of stock. My whole experience was positive.

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    PricePunctuality & Speed

    Reviewed June 10, 2017

    The shipping was really fast and could not have come any faster. I really liked it because everything came back in an orderly and timely fashion. The prices were really good and fit into my low budget. Some of them could have been a little better but that is alright. eBay should try to get that fixed though. The experience was okay although it could have been better. However, I will keep shopping through them because they are efficient and legitimate.

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    Customer ServicePrice

    Reviewed June 10, 2017

    I like the ability to bid on many items or to pay a specific price if desired. You are notified it you get the bid and you have the ability to keep bidding if you want until the sale closes. I like the ability to rate the seller’s response etc and I also like the checkout process. It goes off without a hitch. Also, I occasionally sell items on eBay and that is easy to set up and the payment process is clean and takes minimal time. But I dislike how they use your searches to determine what they think that you may want and I would prefer that I have an informative home page without suggestions unless I ask for them.

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    Reviewed June 10, 2017

    I like the convenience of online shopping, the variety often found on eBay, and the thrill of the hunt. With patience, I can find a new treasure, a much-need item, or a gift for a loved-one... I have found some fair bargains and interesting items on eBay. Occasionally, I can't find what I'm looking for though and there is no guarantee of product either. I also dislike the lack of description and/or information sometimes present in listings. But I enjoy browsing for different items that I'm looking for. I've had one or two negative experiences but overall my experiences with eBay have been positive.

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    Customer ServicePrice

    Reviewed June 9, 2017

    eBay has a large selection and different options at lower prices than retail. Their sellers have been easy to work with and I continue to go back to sellers that I have had good experience with. There are some sellers that are new, make you hesitate to purchase until they have proven themselves. eBay also has good customer service and I enjoy their PayPal-backed insurance. My purchases have always been pleasant and I have bought and sold with no issues. On the other hand, I don't like being outbid at the last minute, it may not be what you want at the time you want it, and the selection varies at all times. I also always wonder if the items are as described. Lastly, I'm unsure of some sellers if they are newer or have some negative reviews. Overall, I've had a good experience with eBay.

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    Reliability

    Reviewed June 9, 2017

    My experience using eBay.com has been excellent overall except for one problem with a particular seller who did not fulfill expectations, but eBay remedied that situation satisfactorily soon enough. I like the depth and breadth of offerings, plus the rating system which gives a good indication of the reliability and trustworthiness of sellers based on past experience by others. However, I no longer use it nearly as much as in years past, partly because there are so many other more product specific sites to choose from now and partly because I just don't shop for as much stuff.

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    Punctuality & SpeedEase of Use

    Reviewed June 9, 2017

    My overall experience was decent, but it took forever for my items get shipped to my house. Once I got them, I realized that the quality was actually very decent. I would shop there again. Specifically, I like how the page is set up. Easy to use, very convenient. Also, items are always kept in stock so there's no big chance of not being able to find what you need or want.

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    Reviewed June 9, 2017

    The store has only had something I would buy once since I became aware of them. It was an ordinary purchase, no better or worse than any other online place to shop. It seemed very impersonal and extremely large. I felt overwhelmed with the selection to chose from and it is very hard to tell if you get good service. I did not feel reassured that the quality was there with their store. The price was the reason I shopped there.

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    Customer Service

    Reviewed June 9, 2017

    I like eBay's variety. I am able to look for almost anything. I like some of the deals and I like being able to shop from home whenever I want to. I don't like shopping in stores and shopping online is less time-consuming. I also like getting stuff in the mail. Most of the time experience is good but I wish eBay had stricter rules and repercussions for bad sellers and buyers. I hate the amount of time it takes to resolve issues and that I have to wait to get my money back after a seller never sends my item. Also, I hate trying to figure out American versus international sizes, sending messages and having to wait for an answer... sometimes never getting one. And I hate getting items that are not as described and spending more money to ship an item back that's not as described.

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    Price

    Reviewed June 9, 2017

    Was able to find the product I was looking for fairly easy and at the right price including shipping. Was able to email seller if there were any question or concerns about shipping or the product. I like that most of the sellers include either free shipping or how much the shipping will cost. You are also able to see the seller's previous feedback from other buyers and their experience with their products and or returns. However, I do not like the fact that sometimes you get seller that are not very communicative and also some sellers are not rated honestly or they alter the ad after you buy or bid. But overall a good experience.

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    Reviewed June 9, 2017

    eBay has a wide variety of products since regular people sell on the platform. The sellers I've personally dealt with were wonderful. I like that it gives you some free listings. I also like the wide selection and that you can be in touch with sellers to discuss questions, issues, etc. I don't like that you have to pay eBay for the shipping of items I sold if I take care of the shipping myself. I understand the processing fee, but shipping fee?

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    Price

    Reviewed June 9, 2017

    eBay is one of my favorite places to shop, fun plac and great stuff with great prices. They have always had everything I want and more. All colors, shape and size and it's easy to get more than one. I look at eBay just about every day just to see the new stuff that I like. There are both new stuff and used stuff but I always go for the gently used stuff because there is so much more life left in it. Shipping can be combined as well.

    The sellers are easy to work with and they have a great variety for the public. But sometimes sellers are hard to deal with however I have had a great turn out when I have bought from them. I really have not had but one bad experience on eBay but that was the lack of attention of a seller. The problem was resolved and both seller and I came out happy. I really enjoy eBay and you too will like eBay as much as I do with their easy returns and easy prices. Go check them out for yourself.

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    PricePunctuality & Speed

    Reviewed June 9, 2017

    The prices on eBay were far better than in stores. I was always satisfied with products and the delivery time for the most part was sooner than expected. I could always get product for substantially less than buying them in store and sometimes I could get upgraded or more items for less than store costs. On the other hand, I did not like to have to bid on any items because I really did not have the time to keep checking on the entire process or did not like the idea of wanting something and losing the bid.

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    Reviewed June 9, 2017

    eBay is great and I loved it. You can find almost everything on there. When I was using eBay I would bid on bed sheets and action figures. I find most of my collectibles on eBay. Also, my girlfriend is always searching for new fabrics that she cannot find in store around our area. It was normally a good experience except for when you get bid out at the last second. I do wish eBay would work a little harder to weed out scammers.

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    Sales & MarketingPrice

    Reviewed June 9, 2017

    I like the wide selection of products for sale on eBay.com and the fact that they have customer reviews, so you can see what customers have to say about products sold by certain vendors etc. It was an overall good experience, but it can be confusing at times because of not knowing the actual price of a product. You can also bid on some products versus paying the full posted price of the item, which adds an extra level of excitement to the shopping experience. eBay.com also has plenty of picture illustrations of the products that are up for sale or up for auction. But, I don't like when some items are advertised as new or slightly used and they are actually in an "old" or "frequently used" state. Also, every vendor has a different setup for returns and some vendors purposely make it very difficult to return items bought online through eBay.com.

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    Price

    Reviewed June 9, 2017

    It was very easy to order from ebay.com. The products were great quality and it was very easy to find what I needed every time. I have severe anxiety and eBay has been my best friend for years. I like how easy the search engine is and how the quality of being able to find what I need without leaving my house is a great feeling. It makes me happy. You can stay in your PJs and slippers and order it from home. I also love how the products are good and new and how it gives you different sellers selling the same products for cheaper prices than what you are looking at from your search engine. It gives clear posting items too.

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    Price

    Reviewed June 9, 2017

    eBay has a great product selection at competitive prices, money back guarantees. There are many items that include free shipping and a wide selection of items from cars to office products. You can find almost anything on the site so it becomes a one stop shopping place, very convenient. I don't like that some items are overpriced to compensate for shipping costs when they can be bought locally for less, some of the items searched for aren't necessarily listed in their categorized section and must be searched for independently of the category where they usually would go.

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    Price

    Reviewed June 9, 2017

    The experience was great, but a bit confusing. Sometimes I dislike how they classify the categories. I think certain items can be found in more than one category and that they should be. Sometimes there simply too many of the same thing/kind that it is hard to choose and the prices were sure all over the place. I always try to find free shipping because I believe they are getting a profit to begin with. But I do like the variety of being able to find almost anything you care to search for. I also like that there are standards by eBay.com that need to be followed and that you can do comments, complaints, etc.

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    Customer Service

    Reviewed June 9, 2017

    I like that there is a large variety and selection of products all in one place. The selection for common products is good. I also like that you can find rare or hard to find products on eBay. Then the checkout process is easy and usually straightforward. I also like that you can usually find a pretty good deal if you shop around in the site. However, one thing I don't like about eBay is that you cannot physically hold and look at a product or try it on for sizing although this is with any online retailer. I also don't like the fact that people can buy items that are popular and sell them in eBay for HUGE markups! I run into this often with Disney products. But customer service is good and I have never had an issue with it.

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    Customer ServiceStaff

    Reviewed June 8, 2017

    This would be a zero star review if it were possible. I sold my cell phone on eBay and lost my phone and was never paid. Ebay offered no help and provided quite a bit of incentive for people to use eBay as a forum to commit this type of crime. The first person I spoke with said that it was an obvious mistake and that she could transfer me to someone who could help, but the next person said something quite different. I was sent on goose chase after goose chase with each result not being good enough and something new was required again. Once I had done the things they asked they again changed their tune, and it still wasn't good enough.

    My history with eBay held no bearing, my due diligence meant nothing, and my efforts were in vain. So not only was I asked to pay for the phone which was clearly stolen, but I was asked to pay eBay fees on that phone as well. eBay is a platform for criminal activity and its buyer protection plan is incentive to steal. eBay needs to be investigated for greater crimes and/or for aiding and profiting from those crimes. I know these are strong words, but I assure you that I am not the only person that has had the same issue and I am certain that many have lost much more than hundreds.

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    Verified purchase
    Customer ServicePrice

    Reviewed June 8, 2017

    I was forced to give a return for a pair of brand new Cressi Scuba diving goggles which cost $70 because the buyer claimed an irregular seal allowed water into the goggles. I knew he was lying because I sent them in brand new condition and he mentioned that he was going on a trip for one weekend. My guess is he needed the goggles for just the one weekend and didn't need them anymore. eBay forced me to return even though I fought it, they reported me to PayPal who then stole the $70 from my account plus extra money for a return shipping label.

    Upon receiving the goggles days later, I tested them in a bathtub and found that they fit comfortably and tightly around my face and did not allow a single drop of water into my mask. I called eBay with the complaint that I had been scammed and they said "it's a he said she said" and that there was nothing they could do. They can't even reimburse the shipping label. Really? eBay pulled in almost 9 Billion dollars in 2016 but they can't pay for a $10 label? Any kind of seller protection is non-existent. Apparently you can buy a brand new video game and a scratched up used one, keep the brand new one and return the broken one to the seller who gave you the new one and boom, a brand new game for less money.

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    Customer ServicePrice

    Reviewed June 8, 2017

    I have used eBay for many years and many purchases. It is one of my go-to sites for shopping. I have used it for both buying and selling and customer service has been positive. I like the ability to research prices and put in a bid for something that I need for less than the retail price. I like the ability to add items to a watch list too. But sometimes it is difficult to narrow the search down enough to eliminate unwanted items. I also have issues with the alerts for items that are on my watch list. But all in all very satisfied customer.

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    Customer ServicePriceOnline & App

    Reviewed June 8, 2017

    Shopping on eBay.com was an okay experience. I've shopped on other websites and had a better experience with them. eBay has been around for awhile and I wish their website was better or at least represent the 21st century. They also need to offer free shipping instead of charging customers an expensive rate. In addition, their customer service needs a lot of work. And I didn't like how eBay mislead me with all of their extra fees. I was notified after I sold all of my items that I still owed them money. I was under the impression that when I sold my items, eBay would take their money out before giving me the money.

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    Price

    Reviewed June 8, 2017

    Using eBay was a good experience and I found everything that I needed. The only problem I had was with the tracking number of my order and I hate not knowing if the seller shipped my package or where my package is or when is it going to arrive. It didn't work so I didn't know anything about my package and one day it just arrived (fortunately). Other than that, I like the fact that I can find what I need for a good price from home instead of going from store to store without getting what I want. I would definitely use eBay again for future needs.

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    Customer ServicePrice

    Reviewed June 8, 2017

    I liked there are photos of the product, and that I can ask the seller a question and receive an answer quickly. I also like that I can look for almost anything on the site. The seller was quick to ship the product. I liked that he had a lot of photos of the figure I wanted to buy. He packed it well so no complaints. I also asked that he answered back quickly about what edition that the figure was. However, it can be hard to sort through all the option. Also some sellers seem to want to cheat you with the shipping cost. If you don't read carefully. I have seen sellers want to charge a hundred bucks for shipping and the figure is just a small basic figure. I think eBay should do something about that.

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    PriceReliability

    Reviewed June 8, 2017

    I especially like the variety of things that eBay offers as well as the quality and I also like the fact that I can either bid to get them at the lowest price or if I can't wait for the bidding process I can find a buy now item. The only thing I don't like about eBay is that there are sellers that are not exactly reliable and do not always come across like you would want. But eBay was an exceptional experience. I would highly recommend eBay for a variety of shopping needs.

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    Customer ServicePriceStaffEase of Use

    Reviewed June 8, 2017

    eBay is really easy to use, even a little fun, and that you can usually find what you want pretty cheap. It is not bad when you get a good seller but I do not like when people are rude or are bad sellers which tends to happen once in a while.

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    Customer Service

    Reviewed June 8, 2017

    I shop with eBay every few months. I love the ease of shopping online and it was simple to order what I wanted. I like the classic stuff, name brand items, and sold out items from stores. It's a good place to find rare items and a great place to re-sell items. I like everything about eBay. Always great customer service, fast shipping, great quality, and convenient.

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    Price

    Reviewed June 8, 2017

    EBay.com has lots of cool things and can find things for great prices. I like that I can shop for things that are hard to find in my local stores. They are great to find things for my collections and hobbies that I can't find anywhere else. But, I don't like the fees they charge for shipping and could be a lot lower on the actual items. The shipping cost through eBay should be a lot cheaper too.

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    PriceProcess

    Reviewed June 8, 2017

    eBay is a great place to shop and I love the great selection of items they have, great prices to go along with them and the ease with which you can place an order. If you can't find an item on eBay then you probably can't find it anywhere. The entire process from start to finish is hassle free and I have always been completely satisfied with the products I have ordered and pleased using this site.

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    Price

    Reviewed June 8, 2017

    The products I bought from eBay were delivered just as promised. I like being able to type in a product and get results you can choose from with a lot of different price choices. You get lots of items on a page and don't have to click each line. I got disappointed when I was bidding on something and was at work when it closed and did not get a chance to counter at the last minute.

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    Price

    Reviewed June 8, 2017

    I love eBay. I am able to buy and sell things. I have never had a bad experience with anything I have purchased. I love that I can purchase things cheaper and save money. I like how you can compare products and how sellers are rated so you can make sure you are doing business with someone legit. I also like eBay's guarantee. But sometimes the search results do not turn out to be exactly what I am looking for. It is difficult to tell sometimes exactly what the products are. I wish there was a way to talk with sellers faster and get feedback faster.

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    Online & AppEase of Use

    Reviewed June 8, 2017

    eBay is one of my favorite websites to use for online shopping. I have used it several times and have always had very good experiences. I have always received what I ordered in a timely manner. I like the concept that users can sell their unwanted items and that other users can bid on the items. I also like the way the website is organized, it makes what you are looking for easy to find without a lot of effort. But while the website is easy to use, it can be slightly annoying if you are looking for a popular item and have to keep re-bidding on it. The only other thing would be on occasion, the pictures that are uploaded by users can be misleading.

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    Sales & MarketingPriceOnline & AppEase of Use

    Reviewed June 8, 2017

    I like eBay a lot. There are many diverse sellers, products and payment methods. It's easy to purchase items and I have never been scammed. You can find many cheap items from people who want to get rid of what they have than in stores. The website is clean, easy to use and it's nice that you can make offers on products and also set your shipping price as a seller. However, I wish that there were less bulk Chinese sellers. I often find that there are cheaply made products being sold as the real deal and you cannot tell until they arrive.

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    PricePunctuality & Speed

    Reviewed June 8, 2017

    Easy as pie. I purchased an item without having to bid on it. It arrived promptly and was as advertised. The price was what I was willing to pay. If it had been a bid item I might not have won the auction. I also like that you don't have to go through the auction process to purchase something. The Buy It Now option works well when you need the item in a hurry and can't wait for the auction to end to see if you won it or not. If the item I wanted had to be bid on that would be bad.

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    Customer ServicePrice

    Reviewed June 8, 2017

    I usually get a quick response to any inquiries. I like that the shipping is the quickest way possible and I usually get the item before the expected delivery date. The seller is very responsive and I've never returned any items I have purchased on eBay. However, I don't like it when there is a reserve price on auctions since it appears you are bidding against yourself. Then I don't like to buy items listed for sale for more than 10 days when there is not a "buy now" option. Also, some items are counterfeit and you don't know it until you receive it. Returning the item is a hassle. But prices on all brand named items are usually cheaper than found in brick and mortar stores. eBay has good selection and no hassle in selling and purchase experience.

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    Verified purchase
    Staff

    Reviewed June 7, 2017

    I sold a brand new Judith Leiber bag on eBay and paid to have UPS package, box, and ship it. UPS inspected it and there was no damage. The buyer said there were scratches on the bottom. I informed eBay that UPS would provide a letter stating there were no scratches on the bottom or any damage to the item. I called eBay and spoke with high value claims representative Dave reference # **. Dave stated, since they cannot determine the cause of the damage or who caused it they will usually decide in favor of the buyer. However, he cannot predict the future.

    Sellers beware. This means a buyer can purchase a brand new item from you and switch it with their item (which is the same but used) or they can damage the item you sent them and say they received it that way. For those of us who sell high end items this could mean heavy $$$ losses. This may be one of the main reasons so many sellers have left eBay. Sellers beware!!!

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    Staff

    Reviewed June 7, 2017

    We sent books to a buyer. He emailed us 20 days later and explained USPS had told him the package was damaged. NOT. He called USPS and put in a claim and told them the package was missing 3 books. (USPS told us that the buyer made them upset.) If we had insured the package he could have claimed for missing books! Anyway, did a tracking claim with USPS took 5 days and they had advised package was delivered and buyer put in a claim himself for missing books for money. We asked him to send pics of said damage. He did not.

    I had called eBay. They advised me that they would wait until the USPS updated their tracking system to prove delivery. EBay gave him a refund in the meantime. So this guy has our books and our money. I asked eBay why did they not wait for the proof of delivery before refunding? The guy was a jerk and primarily said not their problem. So we have closed out our eBay account and would like to inform others so they are aware.

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    Price

    Reviewed June 7, 2017

    I use eBay a lot, I like being able to compare prices and finding hard to find items. I shop a lot for autographs and other sports collectibles and it gives me an opportunity to find items at decent prices. I always look for the best items at the best prices. I deal with a select group of sellers who I can trust. I like putting keywords into the database and finding hard to find items. I've been using eBay for about 16 years. The worst part is getting ripped off by scammers. I haven't had it happen to me in several years, one good thing is eBay security has helped me several times in recovering my money.

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    Punctuality & Speed

    Reviewed June 7, 2017

    Good product selection. I was looking for a specific makeup I like and found it. Was easy to find and easy to make the purchase. I liked that there are reviews of the people selling the items. I also like getting items for less money than where I would find it elsewhere. I like being able to order online rather than buying in a store. Saves me time and money. The checkout process is quick and easy too. But not real appealing of a website. It is plain and not real fun to look at. I also do not like when you have to bid on an item. Also, I do not like how some items are shipped from so very far away and then it takes a super long time to arrive.

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    Reviewed June 7, 2017

    You can find almost everything for sale on eBay. It usually has many choices of the product I am looking for, whether new, refurbished or used. The purchasing/checkout process is very easy, especially if you set up a PayPal account. Usually can get free shipping and no sales tax, and the sellers' ratings are shown. It pays to ask the seller questions about what you plan to buy. Examples are the manufacture date on tires or the specific condition of used items. Some items are shipped from places like China and may not arrive in a timely manner.

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    Price

    Reviewed June 7, 2017

    There was good product selection and easy to find items. I can list the items in search window and receive a wide variety of items at great prices. The purchasing process was easy with a wide variety of payment options and great customer support. Sometimes shipping is not free and expensive. Also, some of the options are hard to understand and difficult to implement such as money back guarantees when you don't receive an item ordered.

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    PricePunctuality & SpeedStaff

    Reviewed June 7, 2017

    It's my first purchase on eBay and it was a nice and fast process. I wasn't sure if I would trust a site like eBay but the seller proved otherwise. They were able to send my order quickly and I got it earlier than I expected. Their products were also much cheaper than on other sites. Shipping was quick and my order arrived like what it looked like online. I also like that there are stars on the seller's site which shows how people rated them. The more stars they have, the more trustworthy they are. This is very helpful to me. But I dislike is that there are no reviews for a single product, just the seller as a whole. In addition, the sellers are not that trustworthy. You really have to make sure they are good, trustworthy sellers.

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    PriceOnline & AppEase of Use

    Reviewed June 7, 2017

    My overall experience using eBay was decent. I made an order and it arrived in the time that it said it would and it was in perfect condition. The only problem that I had was finding exactly what I needed. But I like that eBay has prices that most people can afford. The website is easy to use and usually has anything and everything that a person may need. What I dislike about eBay is you never know who you are going to be buying from. Sometimes you can be unsure with the quality of your product and I do fear that it might happen to me one day.

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    PricePunctuality & SpeedProcess

    Reviewed June 7, 2017

    I was able to find the item I want at a fairly decent price and shipping was free and fairly fast, which was nice. The process went fairly smooth overall. I like that they have buy it now items and you don't have to bid. I also like that you can find almost anything you would want to buy and your purchases are protected. However, I don't like hardly being able to pick one or two day shipping and having to pay through PayPal. I would rather just use a credit card and not bother with PayPal.

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    Reviewed June 7, 2017

    My experience with eBay is very good. Purchasing is very easy. I look for sellers with good rating and that are in the USA. I like the fact that many sellers offer the buy now option besides bidding on an item. I also use it to check prices on items that may be purchased locally in thrift stores. Sometimes finding the exact item you're looking for can be difficult though. Also sometimes there are way too many sellers of an item. Otherwise have never had to return anything. Overall very satisfied.

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    Sales & MarketingEase of UseProcess

    Reviewed June 7, 2017

    eBay is simple to use, has a good ability to browse and narrow your search, and it's buyer friendly. It was a smooth process throughout that made me so unaware that it was a process. It shows a solid way to present an online shopping experience that's intuitive and clean. Also, the payment options are varied, and shipping times are reasonable and varied as well. Sometimes the product is less than advertised but that isn't eBay's fault. eBay favors the buyer, which often leaves sellers high and dry. They also offer home shipping, but to my knowledge, there is no option for pickup? I may have missed it.

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    Reviewed June 7, 2017

    EBay was okay and I liked the large selection of products. It is a good site to find hard to find things and things that are not being made anymore. Also, I liked bidding and winning. I still have an account with them. While I don't use it right now, I will in the future when I feel the need to shop with eBay again.

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    Punctuality & Speed

    Reviewed June 7, 2017

    I have always had a good experience with eBay.com. I have always received my products on time and in great condition. They always have at least one of the items I am looking for and they have easy payment and shipping options. They also have several different auctions of a product you are looking for and you can compare price, shipping, etc.

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    Reviewed June 7, 2017

    Been using eBay for many years and I have had very good luck with them, and have had very few problems. You can find just about anything you need and have lots to pick from at all times. You can get free shipping on pretty much everything, which is a big plus and everyone wants good feedback from you so they bend over backwards to make you happy. Just have to do your homework and be careful what you order. Some companies are of a lower class and you will get junk products. But if you're paying two dollars for a twenty dollar product you should expect that, just have to use your brain when picking. It takes time to have a feel for it. Overall great online shopping.

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    Price

    Reviewed June 7, 2017

    eBay is nice to use when I am looking for something I cannot find easily in other places. I have had a great experience with them so far and plan to keep using them as much as I can when it comes to certain items I need. I like that I can bid on auctions and then possibly win them for a low price. I like the competition and I can also pay with different options such as Paypal and Visa checkout so it makes it quick and easy to check out.

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    Customer ServiceStaffEase of Use

    Reviewed June 7, 2017

    Favorite website so far - My overall experience with using eBay was that it was pretty easy to use and manage around the website. I liked that you could either bid or buy them now. Sometimes people will save the stuff you want to purchase so you can buy it when you can... I like when people respond to the questions you have and I like the help center when I have question about the website. But I dislike that there are rude people on that website or people who post things and you ask if they still have or available but they never respond...

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    Price

    Reviewed June 7, 2017

    I like that I can get products at relative low prices. However, I don't like how long I have to wait for the auction to be over or waiting 5-7 days to even know if I am allowed to buy things - I like the item, I like the price, I want to get it right away.

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    Customer ServiceSales & Marketing

    Reviewed June 6, 2017

    eBay doesn't care what your experience is. Personally, I think if it is someone that sells a lot on their site then sorry buyer it is tough luck. Their ads claiming to protect the buyer are baloney. And, after they let me get stuck with a faulty watch, I posted a bad review for the seller and it was not published. And, good luck getting PayPal to help you. I tried to call them after eBay screwed me, and after finally getting a machine to answer, I was told that current wait time to talk to someone would be between 1 1/2 and 2 1/2 hours. This is all a scam. You are much better off to give them your credit card number. PayPal is a joke.

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    Price

    Reviewed June 6, 2017

    I love eBay. You can find everything you're looking for; new or used. They have a lot of good trustworthy sellers and stores. I like the search engine and the prices are great too. Just be careful of the items you are buying or bidding on and you really need to read the complete descriptions so you're aware of anything wrong with the item. Sometimes the sellers seem a little shady and you really have to be careful by checking their reviews. Some things come from China too, so that's not so great.

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    PriceEase of Use

    Reviewed June 6, 2017

    It's very easy to use and everything is well organized and you have great opportunities and great prices and products and sales to buy things on reasonable price. I love to shop with it. They have many products on low price and have many deals. Really pleasant experience.

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    PricePunctuality & Speed

    Reviewed June 6, 2017

    I had an overall good experience. Quality merchandise, good price and reasonable shipping. Delivery was extremely quick and items packed adequately. Able to find just about anything I might want including hard to find items. Sometimes there are multiple sellers with the same item so you can comparative shop to get the best deal. But the fees to sell items is getting very expensive. They charge listing fees, final selling fees and photograph fees, etc. I also dislike that they store fees for sellers and I do not like their feedback system.

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    PriceEase of Use

    Reviewed June 6, 2017

    It's a really good website and I love it. It's convenient and easy to use and they ship the products to you so you don't have to go out of your way to get it. Some products are really good quality compared to other sites I have seen. Also, some products are cheap but there are some products that are really good for the money you are paying for. Shipping is a little slow but overall good anyways. However, some of the sellers are not honest. They say it looks and run like this but could be a complete and utter difference between what is said and what it does.

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    Price

    Reviewed June 6, 2017

    I enjoy shopping on eBay and find it has a great selection of things I am looking for at a variety of prices. You can find things that are no longer sold in the store or retired by the company. You can find unique things from all over the world and sometimes, you can find out of stock items. If you have an issue you can contact the seller and they usually work with you. But sellers sometimes will buy things that are in high demand and resell them for higher amounts of money. Some people charge excessive amounts for shipping.

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    Reviewed June 6, 2017

    eBay has many items to choose from. They have an easy process to bid on items or buy now and it's safe to order from them. They also have many sellers with fast shipping. I like pretty much everything about eBay. It's a great shopping experience.

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    Customer Service

    Reviewed June 6, 2017

    I have been active with eBay for about 10 years now and my experience has been good. They have everything under the sun and when it's something hard to find that's usually where I search. I won the auction for the item or items I was trying to buy and they sent them to my address without any trouble. Also, I have never had a problem with returns or opt outs. Some of the sellers there are rude but there is always one in every crowd.

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    Price

    Reviewed June 6, 2017

    This website has a great selection of all kinds of products from new to used and the prices are the best anywhere. You can buy anything from vehicles to pennies. I like that I can narrow down my search with words or categories like Buy it now, Used, price ranges, geographical areas and more. However, there are few rules on what can't be sold so it can get a little weird at times. I would like to have a box that I can load with words to be used to eliminate some things from my search results. Also, I don't like that the charges for selling change too often and aren't really clear.

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    Sales & MarketingPrice

    Reviewed June 6, 2017

    eBay has to have one of the best layouts for not only just browsing content but also looking for something very specific in nature. The search options seem to never disappoint and you’re almost always sure to find what you need. A couple things I could really elaborate on would be the way you can watch and compare things so simply, it helps a large amount when you’re trying to get the best price on something. What I dislike would be the amount the take percentage is when you sell something, although they usually have a vast amount of "coupons" to use it can still be a good amount of money on something a little more expensive.

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    Price

    Reviewed June 6, 2017

    Most buyers are good. Some have bad ratings but all in all they are good. Shopping is easy. A variety of choices to choose from since one seller may be cheaper than the other. I love to shop for my grandbaby because the prices are cheaper. I like that most items are free shipping and some are buy it now which is great. The things I dislike about eBay is not being able to cancel an order before someone ships it and the different charges from eBay. Sometimes charges that you have to pay to sell on eBay seem high.

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    PricePunctuality & Speed

    Reviewed June 6, 2017

    Ebay has simple process and great pricing. Pay with PayPal and receive product. It has large selection of like items so you get the best price. Very rarely do you run into problems and I have found eBay is really good backing you up. Shipping is usually fast and 99 percent of the eBayers are really honest and easy to work with but I’m hate they don't allow legally to own gun parts to be sold. It’s a stupid left wing owned company bunch of garbage. If I can buy it at Dick’s why can’t I buy it at eBay??? Same with using PayPal. STUPID!!!

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    Sales & MarketingPricePunctuality & Speed

    Reviewed June 6, 2017

    Package arrive on time and no damage. I got exactly what I order. The prices were good bargains. I like everything on eBay. They have different clothes for woman, men and kids. They have jewelry, perfume, movies and everything else you would want. I would buy more from eBay because they are good at advertising what brands you need and look for.

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    PriceEase of Use

    Reviewed June 6, 2017

    I enjoy eBay because I can find everything that I need. I even find products from the 1980, my childhood. It is quick and simple to use even for my disabled mother. You can find almost everything and for a price that you are wanting to pay. The costs are always up front and sometimes can be negotiated as well. But, I get annoyed sometimes with having to bid on things and increase bids and follow bids close.

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    Customer ServiceSales & MarketingPriceOnline & AppEase of Use

    Reviewed June 6, 2017

    I like eBay's low prices and selection. I also like how you can get good deals on used items and no taxes. Their website is easy to navigate and find items. I have usually good experience. Also, I like eBay bucks and coupon codes. However, the shipping takes much longer than Amazon and sometimes the items are overpriced and expensive. There are some scammers over there. It's hard to overbid for auction, sales are hard to find and people can be rude at times.

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    Customer Service

    Reviewed June 6, 2017

    EBay has a large selection and paying with Paypal is a breeze. Whenever you need to find run of the mill items or items that are special, they are there. However, sometimes when you shop it can take a little longer than expected because there is a huge selection. Nevertheless, there is something for everyone here. Overall my experience with eBay was easy and smooth. It's fun to browse and the buying experience is super easy. I never needed customer service because everything is flawless with using eBay. You can't beat them.

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    PricePunctuality & Speed

    Reviewed June 6, 2017

    Product selection was good, delivery time was perfect and purchasing process was easy. There were a lot of payment options to choose from as well so my overall experience was good! eBay gave me a range of prices to choose from. It also has great filters and if you want to go a bit cheaper you can buy second hand stuff and within that also it has various classifications. However, the site should have a better interface and they should reduce delivery fees. Other than that it's a great site to shop online and explore more. I would shop again.

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    Price

    Reviewed June 6, 2017

    I only recently became an eBay customer and am pleased with the ease of ordering. I did my initial/ introductory shopping on a snowy day when no one was getting out. I'm generally ambivalent about online shopping and had questioned the integrity of sellers prior to my actual experience. This isn't something I've consistently done in the past, but this was so much fun that I look forward to doing more of the same in the near future! Ebay definitely has a larger and more varied selection than I had imagined. Beating the competition in price is a thing to be appreciated. All of the sellers sending things to me seemed like nice people to deal with and I tried to make sure I went online to give them great reviews.

    Several forms of payment are accepted and no one is required to open a PayPal account. Shops are "open" for business 24/7. Then everything I chose was received in a timely manner and lived up to my expectations. Several items were shown on Amazon for higher prices and I had avoided ordering them. I highly recommend this type of shopping experience in eBay for most everyone I can think of! Weather, time of day, what you're wearing, etc, don't affect your ability to shop online whenever convenient!

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    Reviewed June 6, 2017

    eBay connects you to unique and hard to find items. This includes unique handmade items, older items that are no longer in stores or unusual items that you cannot find locally or on marketplaces like Amazon. On the other hand, it is sometimes difficult to weed out inaccurate item descriptions. Because it deals with individuals, there are sometimes misleading or dishonest sellers. Some people are just out to make as much money as they can off of selling items so do not have a moral issue with posting misleading information to get someone to buy it. So you have to be very diligent about reading the descriptions thoroughly. There does not seem to be a standard way to post items for sale.

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    Price

    Reviewed June 6, 2017

    There are a lot of options of products on eBay and I like that anyone can buy and sell on eBay. It allows collectors to find each other and it gives people the opportunity to find a great deal on an item that is not necessarily new. But I had to get PayPal in order to use it and some of the items that I get are not shipped to me right away. If I can find my product on a different site, I will most likely purchase from elsewhere. That way it ensures that I know the price of the product and I know I will get it no matter what. And eBay is not as popular as it once was. It used to be an auction site that was fun. People would wait by the clock and watch the bids add up. Now, it's outdated. A lot of the items are being sold at the original price and it allows people to purchase right away. It is not as popular as it once was so it is much easier and desirable for me to purchase from a different website now.

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    Price

    Reviewed June 6, 2017

    I like that I can find things cheaper than what they'd cost in-store, even if it means buying things used. Sometimes, used is the only way you can get something because it's no longer being manufactured, and in those instances, eBay was a lifesaver for me. I haven't had an overly negative experience buying off of eBay, but I used to buy things that I didn't need and that I shouldn't have bought in the first place. It was too easy for me to get carried away on that site. I also bought something that smelled like **, though I know that's not eBay's fault. It's just too easy for anyone to sell their things on eBay. I did look at the reviews that seller received, but eBay doesn't show all reviews — only from the past 12 months or something.

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    Sales & Marketing

    Reviewed June 6, 2017

    If I ever had bad experience or any item that was bad or not like the sale said it was and I had trouble with the sales and could not work it out then eBay took care of it for me. I cannot complain too much about eBay because there been only a few times that I had trouble with an item and the sale would not work or respond to working it out and eBay had to help out and they took care of the problem and refunded me the money. I was able to name branded items for less than store sale them. For most people will send free shipping and can compare prices with or the sales until I find a good deal plus find someone the sale close to where I live and get it fast.

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    Price

    Reviewed June 5, 2017

    With eBay, I get good deals on hard to find products that are not found other places without any problems dealing. I like when I DO NOT HAVE TO CONTACT THEM. It is exciting to bid on things and see what the best price is that you can get what I want without a hassle but sometimes you have to contact eBay. Sometimes it is hard to return items that the seller sold to you that were not as described. They're fun to do business with but sometimes the seller is hard to deal with. But usually it is a good experience.

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    Customer ServiceOnline & App

    Reviewed June 5, 2017

    eBay was interesting because I had to bid on the purchases that I got and the customer service was really good. They email, they notified me of the status of my order and the shipment and it was a very good experience. eBay is very different so I have to get used to using their website and understanding their bidding process on a lot of their items but overall, it was a very good learning experience and I will probably use it again for something that I'm looking for in particular.

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    Customer ServicePunctuality & Speed

    Reviewed June 5, 2017

    Ebay has a great product selection and their customer service is great. I like that there is feedback about the sellers and buyers. I also like that they sell everything from cars to CDs to land to shoes. You can pretty much find anything you want. The payment process is alright. it could use a little improvement. Sometimes it's hard to use a gift card for purchases. Then from time to time I have to wait a little longer than I would like to have my packages that I ordered shipped. But the wait time for the products that I have ordered has been reasonable. I have had a good experience overall and I would use eBay again in the future if I found a good deal.

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    PricePunctuality & Speed

    Reviewed June 5, 2017

    I love eBay because it was fast and enjoyable experience. Compared to other online site I like this one the best. What I like about eBay is the selection and possible steal of a price. I save so much from buying on eBay compared to buying from retailer. It’s just that there will be times when eBay fails the customer. I hate when seller take forever to ship the product or the seller is a scammer and I have to go through the hassle of getting my money back. Most of the time eBay will back the customer but there are the times where they let the seller win because of a technicality.

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    PriceStaff

    Reviewed June 5, 2017

    eBay has a large selection of many different products. Some of these items are reasonably priced while some are overpriced for what they are worth. There are hard to find items always being sold there and out of circulation items for sale. I like that you have the choice to either bid on an item you are interested in, or you can choose to just buy it without bidding. On the other hand, I dislike how greedy people can be when selling their items. They sell things for way above their value. I also do not like those people that try to sell junk and crap.

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    Price

    Reviewed June 5, 2017

    There are a lot of products to choose from for reasonable prices. It's sometimes hard to choose what you want but you will find what you're looking for. Then you will buy more so be careful. But I like how easy it is to check out with PayPal and with the dealer you're purchasing from. You just have to be sure that the people you are buying from will send your product. You don't want to be scammed but trust eBay. They have your back when it comes to scammers.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaff

    Reviewed June 5, 2017

    The majority of the time I have good experience on eBay. The purchasing process is extremely easy and 95% of the time the product arrives in a timely manner and as described. I have never had to deal with any employee from eBay directly so I can't comment on their customer service. I have almost always found at least one of the item I am looking for if not more.

    I really like that I can find items that companies have stopped making but my children are still into. Like pipeworks for example. I do also like the buy it now option. I'm pretty impatient and when I find something I need or want on eBay I like to purchase the item and be done. I also like the fact that you can give feedback. If you do happen to have a bad experience you get to at least voice it so others know to beware when purchasing from a specific seller. Being able to bid and view products from your mobile device is also a plus. However, I dislike how long a lot of the auctions run for. I'm an impatient person and hate waiting. People can bid on your item over and over and raise the price but then just not pay for it when the auction is over. It is a huge time waster. I am not a fan of selling on eBay as a whole.

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    Customer ServiceSales & MarketingPrice

    Reviewed June 5, 2017

    Ebay has great deals on a wide variety of items. There are obscure items available on here that you wouldn't find anywhere else. I love the auction feature as well. Ebay is great for buying items but terrible if you require a return or exchange. It is also confusing to shop on because you need to calculate the shipping on each price. I wish they would be clear about the total cost for each item with shipping included. It's hard to look for the best deal when the low prices shown are deceptively advertising without shipping included. It is also hard to return items and contact customer service in a satisfactory manner.

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    eBay Company Information

    Company Name:
    eBay Motors
    Website:
    www.ebay.com