eBay Reviews

No. First let me say that I’ve been on eBay for a couple years and I’ve spent pretty close to over $20,000 now. I did a lot of my purchasing with eBay the gift cards because PayPal has leading a 13-year-old child still hundreds of dollars from me when they refused to look at the evidence. I called it a loss so now all day been dealing with eBay. The exact same thing is starting to happen. They will not give me a refund after using eBay gift cards to make it a purchase dentist this is the seller has canceled the order.

It is IMPOSSIBLE to change the shipping address of a purchase right after the order is placed. WHY? Now my choice is to either try to contact the seller to cancel the order or to try to get in contact with delivery address (my old place) and get them to ship it forward. Really? Amazon does not have this issue.

Started an account to sell some household items. One item sold quickly. eBay said since I'm a new seller they need to hold the funds ($119.50) until the item is shipped. Of course I shipped it immediately. Another item was bid up to $203.50 and eBay shut down my account. I called to ask why and have it reinstated. They said it was "a normal procedure" and that they reinstated my account. I went online and none of my items had been reactivated, I have an $11.90 balance due, the money for the shipped item is gone and the bidding on the item which was at $203.50 has to be restarted. I called again (the wait time is substantial) and the customer service rep said my account is still restricted.

Bidding in 2 timeshares. Sizable bid placed. Winning till the end by at least 150 bucks. 30 seconds after end I was outbid on my max bid by 10 dollars. What is wrong with this system. I have been buying and selling on eBay for years.

I sold a 1st Edition book with no returns policy because of how easy it would be for a buyer to say, "Not authentic." I offered to have it verified before the buyer purchased, of which he turned down. Stated clearly, "No returns." Once he received the book the Buyer starts a return stating not authentic (of course) and I get a different book back and the buyer keeps my books and his money. FRAUD.

After messaging them on Facebook about the situation, they were able to work with me and provide another $15 coupon. Finally they heard their customers.

I sold 3 vintage mesh belts to a buyer in New York and when she got them she filed a complaint with eBay stating that the belts were not a described. Of course eBay sided with her (I've been selling on eBay for over 11 years) and stated that I had to pay return shipping because this buyer said the belts were not vintage. After 25 years in the business eBay believed her and not me. If I do not purchase a return shipping on eBay the buyer will be refunded and keep the items. When clearly in my sales it is marked BUYER PAYS RETURN POSTAGE. I truly think eBay has no right to decide that the buyer has the right to keep my merchandise because the merchandise does not belong to eBay as it belongs to me. I would like to connect with other eBayers who would consider filing a CLASS ACTION LAWSUIT against eBay and all the BUYERS who have been screwed by eBay and these dishonest BUYERS? Thanks.

I purchased 8 Tintin figurines from a seller (molit24) from Ebay.fr, which 5 delivered damaged, After contacting with the seller who didn't accept any return although I sent him all the pictures, I request for a refund through eBay, It turns out that 4 items were listed on Ebay.fr which the France department should take care of it and the other one was listed on Ebay.com which The headquarter should take care of it.

Awful experience with eBay time and time again to the point I no longer trader my company on there. Consistent account restrictions and joke policies that only favor buyers, rude customer services, very expensive to now sell items, biased feedback that also only credits buyers... I could go on and on. I genuinely feel eBay will only last another two years maximum before the company goes under. I am at a point where I cannot deal with the pathetic rules, after trying to resolve problems I felt as if I was at school again - it's not for businesses. Facebook Marketplace will wipe eBay from the map.

I've been using eBay for 20 years (WOW), and as for the company itself, I've had reasonably satisfactory experiences. I have had some issues with a few of the items I've purchased and with a few sellers, but through eBay I've always been able to resolve them with returns and refunds. There is a loss of time and energy, and occasionally missing out on a better deal while having to resolve an issue, but I do not hold the company responsible for those mishaps. I do want to quantify that I personally allow for more leeway when dealing with sellers who are just listing the odd item, rather than someone who is selling multiples of new items, or professional collectibles dealers, who are obviously performing in a retail business capacity.

Went through the eBay site to purchase USPS shipping for two separate items that were sold over the weekend. One item was $195.00 and the other $995.00. Purchased shipping PLUS additional insurance on both items. Dropped both items off at our local Post Office. Then, just happened to check the PAYPAL and USPS receipts. NO INSURANCE!!! Yet clear as day, eBay charged for it! Now have to drive back to the Post Office, retrieve the packages, relabel with correct postage, INCLUDING INSURANCE and then turn around and run them back to the Post Office. These two items were sold out of two totally different accounts and processed on two totally separate computers. I am no legal eagle, but I’m pretty sure this meets the classic definition of FRAUD! Do not use the eBay links to buy USPS postage!!!

I will not recommend this site to anyone. I have ordered my first item and have never received it. I waited longer than the due date and was thinking I was doing something nice giving the seller extra time but instead I screwed myself up and now I will not get my item at all. If I knew that this could happened I would have never ordered anything from the site. I have seen lots of sellers are complaining about eBay but here is one buyer that is extremely unhappy. I will never buy anything from that website. I can't believe that this could happened. Some will say it's my fault because I didn't contact them in time, but if the site was better organized and was safer for the buyers, this would have never happened. The seller should be liable for the items they are trying to sell and they should be charged if they don't send their product. It seems so easy to cheat customer out of their product. I wish no one has to go through this.

I wanted help on a minor question. After searching the site carefully I found the help section didn't address my question and there was no way to email them. I had to call or have them call me; either way it was supposed to be a 45 minute wait. It was closer to an hour. Then the first person I talked to couldn't answer my question; she transferred me to another employee. That was another 5 minute wait. She couldn't answer my question either. All either employee did was recite "policy," which I already knew. I asked for an email address and was put on hold.

I was buying on eBay and for no reason was suspended, saying they needed driver's licence, SS#, proof of residence in a bill form, neanwhile had two purchases pending, one that I haven't received a refund for after they say I have so I had to involve my bank to get my money back and they assured me they would and said they have many problems with eBay. 2 sellers also lost sales because of their bad service, better off throwing your money in the fireplace than buying on eBay. I'm done with them.

I hope something will be changed soon. I started to sell on eBay and soon after discovered that buyers can lie on you and get away with it. When you call eBay you don't get no help... And they feed of sellers, we pay them huge fees. I feel very unappreciated and hurt. One lady (buyer) even called me names in her email to me... She even said, "I don't give a flips," of what I have to say etc. Nobody should be talking to you like this, but you are not protected here so nobody will help you. I don't find this normal and you d think something needs to be done but no eBay takes buyers side no matter what. So hopefully someone sees my complaint and will be able to do something.

I have been with eBay for 17 years. I was a seller for a transaction where the buyer wanted to return for fraudulent reasons. eBay sided with the buyer. Even with pictures and videos eBay sided with the buyer. Multiple reps, at least 10 said they will always side with the buyer no matter what. After over 15 calls and emails and sending videos and pictures I still got nowhere. Every person I talked to said the buyer is always going to win a case no matter what. I proved my case and they said they did not care.

I purchased an item from an eBay seller. Decided I did not want the item soon after. But I waited until it arrives and did not open the box and contacted eBay to return item and I was willing to pay for the return fee. The seller immediately decline my request for a return refund because I no longer wanted the item. I did not know such a thing even exist. I am a regular online Shopper and sadly surprised. I hope to never, ever order from eBay again.

A buyer requested a refund for fraudulent reasons. I asked for further information. The buyer did not respond and eBay was involved to adjudicate. eBay instructed me to refund buyer and the buyer to return the item. I refunded the buyer and the item was never returned. After weeks of contacting the buyer with no response and contacting eBay and speaking to people who I could not understand and refused to help me, I decided to post this review. eBay does not, admittedly, protect its sellers. It is only interested in protecting its buyers. My buyers is still on eBay and eBay has done NOTHING!!!

I LISTED 4 ITEMS, ONLY ONE SOLD FOR 20.00. Which is fine. I understand my items didn't sell. The problem is I received an invoice today for $5.98, received a promo discount of 1.75. That's a total of 7.73. You are charged for stuff that doesn't sale. I don't mind a small fee and understand it but one item, listed for less than 20.00 to sale, that didn't, was charged 4.25! This is crazy to me!!! I'm done! WHAT A RIP OFF FOR THE AVERAGE PERSON! A business fine, or if a person sales a numerous amount! But ONE individual listing 4 items??? NOT THIS CHCK!

First of my buying experience has been terrible, especially buying equipment for my business. I first search for products or business in USA so if there's problem I can deal with someone here in the states. Well as it turns out on 2 pieces of equipment that I bought thinking it was a US company turned out they were a company from China. Both products didn't work or broke down within few days. I spent weeks trying to deal with the company only to find they only communicate in Chinese. Sent video links and instructions in Chinese. Then I was instructed to ship item back to China.

I sold a freezer gasket to a buyer. I included the product number and information for what freezers it fit. When the buyer received it, she said it was not the right one. I asked her to call me to discuss. The buyer said, "I'm sorry but I can't talk right now." The item was never delivered to me so I could inspect it. eBay supervisor told me that it did not matter what I, as a seller, said, eBay would only go by what the buyer says. They have forced a return and given the buyer a refund. I spent far too long on the phone with eBay to try and escalate this issue and report the buyer. I removed all my other posts on eBay and will never do business with them again.

I have been an eBay seller and buyer for many years. I have my downs as a buyer with eBay seller, where eBay has not protected my purchase. I have cases where eBay stated they could not do a thing. (After I canceled the order with the seller, and from messaging back and forth with the seller, the seller has not shipped at the time of the cancellation. The seller forced the shipping anyway. I initiated a return immediately, and the seller declined the return. Since the return was closed and eBay customer service claimed they could not do anything about it and passed the bug to PayPal. Luckily I refused the shipment and was able to get the PayPal refund for this scenario.)

All eBay cares about is MONEY! They don't care if more than half of their sellers sell fake items or if people misrepresent their products because it will bring money into the Founder's and CEO's pocket. I've been scammed and I've had to pay more out of my pocket to pay for additional postage. I had ordered a 14kt gold Ruby and diamond ring from China. Their description and the actual product did not match. The ruby was poor quality with large scratch marks on it. The ring was supposed to have almost a carat of small diamonds but the total carat weight was less than 1/4 carat TDW. The ring was described as being 14kt but it turned out the ring was 9kt gold. 9kt gold has very little gold. The ring was nothing but garbage.

I haven't used eBay before in all the years it has been around, but I found a really good deal on a AC and decided to create an account for this purchase of over $700. After they drain my account of the money, they send me a notice telling me my order has been cancelled and that my account has been permanently deleted. This sends me into an absolute panic. After waiting on the phone for over a half hour to finally talk to someone they I finally get my account reinstated. They ask if I want to sell on eBay?!! Ha! I don't ever want to use eBay again. Good deals aren't worth this. I'll stick with online shopping I can count on.

Usually find the lowest prices in eBay if I invest the time to carefully search. But I do have to be careful when searching because certain similar items show up and I have purchased things in the past by mistake. Got better than expected support for returning item.

They think they are the smartest guys in the industry. Wrong. They just don't care anymore. Right. No matter who you are - buyer or seller. They just want to make money. At your costs. Ignoring your wishes. Ignoring your complains. They are big. You are small. Just don't do it anymore. Show this people that you are not an idiot they think and wish you are. Just ignore them. And tell other people to do the same. eBay sucks.

After selling my laptop on here, the seller did not understand how to use Windows and demanded a refund. The seller made up problems with the laptop and claimed that it did not work just to get a refund. They used eBay as a platform to threaten me with returning a product that had worked until they started messing with it. eBay only supports the buyer in the deal, and if they complain at all, the seller gets demerits pretty much immediately from eBay. I also had to pay shipping costs both ways and eBay gets upset if you are slow to do a refund (even though I just wanted to test my product upon its return). Never sell on eBay as an individual. You lose 10% of your cash for anything you sell, and lose an additional 3% from the world's worst banking system: PayPal. I will never sell again on here, since it is horribly slanted toward the buyers.

I ordered an iPhone. Came with iCloud locked and I also ordered another iPhone and did not receive. And eBay did not refund me and PayPal said it's just software issue and the phone is used. I will never, never, never trust eBay or PayPal. They want money, money, money. They don't care about customers. Literally the agent on PayPal told me it's a used phone and this is a software issue. I told her iCloud lock is against Apple policy and I told her I cannot use the phone with an iCloud account on it and yet she said I'm gonna escalate the case and judge it for the seller favor. Her name is Jennifer. I called her on 6/27 and recorded the call after I asked her if she is ok with that and she said yes.

I just sold some gorgeous new Dooney & Bourke purses for my sister on eBay. She didn't have an eBay account so I listed them under mine. I took several photos of the purses with my cell phone's camera and listed them as "Buy It Now" items. We took some really nice close-ups of the purses at various angles. Almost immediately one potential buyer started asking me about the color of one of the purses. I told her it was CHESTNUT - the color it says on the purse's tag, on our listing and in our photos. Before listing them, my sister and I had compared the photos to the purses to be sure we were accurate with their colors.

I love to shop on eBay and there are some great deals and prices, however I have found more recently that many of the personal items listed can be purchased for less on other sites.

eBay closed all my auctions and banned me from selling for no real reason and after I talked to them, they said they are not interested in my business because they did not make a lot of money. That when I told eBay rep that this is nothing but discriminating against me. I therefore advise all not to sell on eBay because they pick and choose who has the right to sell!!!?

eBay works against their sellers. I have over 15 years continuous experience selling over $1 million through them. I maintain a 100% feedback rating. They have taken over $100,000 in commissions from me, yet they continuously harass me, and other sellers. They have agreements with particular shippers. If you don't use their 'approved' shippers you cannot leave tracking information. If you don't provide tracking #, eBay marks this against you, on a % basis. If you fall below their 'acceptable' level they increase their fees. My sales are about 1/3 freight shipments.

You've been warned by a 20 year eBayer... With all their policy changes eBay now allows buyers to steal from you. The scam is simple, they pick up a damaged item, search eBay, buy a new product that matches it. Then when they get your new item, they switch it out and file a complaint against you. Or, they have it for a week, damage it while using it and do the same, lodge a complaint. It doesn't matter, you're made to pay return shipping and it's all done automatically. You can't stop it, eBay takes hold of your PayPal account and does whatever they want with it. They DO NOT make the buyer show that item was even damaged during shipping. Even if the boxes are in perfect condition and there is no way a high end cast iron pan could get gouged by cardboard inside two boxes they still just remove the money from your PayPal account like it's theirs.

I find most of sellers on eBay are liars or they are just plain stupid and this site is an extreme example of buyer beware. When questioned they either lie (as in the case of artwork), I had a seller tell me the work was an original Motherwell which he was auctioning at an opening bid of $60.00. I knew this was ridiculous so I wrote him just for fun and he told me it was an original. Then I just bought "dinner" plates which turned out to be lunch plates and the sellers were standing by their description.

I have had issues with the seller's truthfulness as to what it is they're selling, but not with eBay. eBay supports the buyers and stand behind their commitment. They are about customer satisfaction. I use them a lot and have found great stuff at great prices.

This is day five now. I'm trying to resolve this issue. It started by purchasing an item on eBay. I received the item it was the wrong size. I returned it the same day I received it, notified eBay of the situation, told them that the seller was going to charge me a $14 restocking fee and $20.69 for a shipping label. They told me that they will take care of everything not to worry. I received a notification from the seller that he received my funds and he did in full however when I checked my account I noticed that there was a $20 and $0.69 charge from PayPal come to find out eBay charge me for the return shipping label. The seller told me it was out of his hands. He did not charge me eBay charge me and eBay also wanted to charge a $14 restocking fee.

I sold a Croscill King size quilt with two matching shams for thirty dollars. It cost $18.00 to ship it. The idiot person that bought it wanted to return it and told a lie to start a return request. She reported it as damaged and reeked of mothballs and the smell was so bad it gave her a headache. She shipped it back to me, and when I received it, no mothball smell, it smelled rather nicely as it was shipped in a garbage bag. So it smelled like nice clean plastic. He just seen another she liked and wanted to purchase another, and that is supposed to be alright. EBAY ALLOWS SUCH TO GO ON. I remedied the situation. I have deleted my eBay account and will not be buying or selling on eBay anymore.

After over 12 years selling products on eBay have slowly seen their customer service go downhill. Now have implemented a new return policy that will kill all small businesses, THE new return policy is implemented on (auction items also) So I have to ask people have you ever seen a auction company that allows you to return a item because you are not happy with it!!! Anything that you have bought at a legal legitimate auction is sold as a final sale yet EBAY now allows buyers to buy a item at a low auction price review the item at the cost of the seller then decide if they want the item if not they can return it at the cost of the seller expense. THIS IS CRAZY!!! And I think it may be illegal (when you post all sales are final) yet eBay will put a hold on your money and force you to honor the return now!!!

I purchased an item from a seller and she packaged my item in a old coffee box instead of a postal box despite me paying over $100 for my merchandise. The following day my package states it has been delivered but it is nowhere to be found. I contacted the seller and the seller refuses to help and USPS stated "That my package could have been lost and accidentally marked as delivered". I contacted eBay for a refund of my money due to the fact that the seller which is using "eBay" name to sell merchandise did not take the time to order proper packaging. The customer service rep. I spoke to said they are not responsible for how and what the seller does and they will give me a refund but I have to file a police report.

I purchased Boat 225 Earphone from eBay site but when I received and checked them its one side earphone was not working and I have suddenly generate a return claim before 10 days. But still there are not any response from eBay as well as seller and I also talked with customer side but they asked me, "Your product is in under warranty so you can go to service center and change it." But service center is not available at my city so what can I do? They also speak very rudely like they said, "We are only mediator not a responsible about your product. It's all depend upon the seller." I request to everybody don't purchased any item from this EBAY site. They are cheat us and fraud. If you want to shopping then go through other site like FLIPKART, Amazon, etc.

eBay charged took $335 from my credit card through PayPal to refund to the buyer before I received returned item. I sold and sent Louis Vuitton purse, the packaged was held at post office and when the buyer went to pick it up the package was already had a big hold according to the buyer. The buyer said there wasn't Louis Vuitton I sent her. The buyer open return request case, then eBay decided to do favor to the buyer and took $335 from my credit card through PayPal before I even get a chance to received my item back and check. The return tracking number showing the package had address problem and on the way back to the buyer, and eBay already took money from my acct to refund to the buyer. I'm not even sure if the buyer sent me my Louis Vuitton purse or something else since buyer claim there was different brand in the box which is a lie.

I have been a seller as well as a buyer on eBay for over 10 years, and lately I feel eBay is going down the drain! There is a lot of people selling nothing but junk. Over the past month or so, 3 of the electronics/computer related items I bought were non-working garbage. Interestingly, 2 of those 3 sellers just refunded my money without even asking for the items back without question! This tells me they knew they were selling non-working junk. As someone else mentioned, there are a lot of Chinese knockoffs and fake items floating around as well. Ebay's policies are another matter entirely! They seem to change guidelines on a weekly basis, and not in your favor.

I purchased a motorcycle thru eBay from another state with confidence due to eBay consumer vehicle protection plan. After waiting 50 days for the correct title for motorcycle I contacted the protection section and was told that I had no action that could be taken, that I was responsible for contacting the selling party as many times as was necessary to solve my problem and that eBay would neither help nor contact seller. The problem was eventually solved through my own resources with no help from eBay.

My eBay account was stolen and used by someone overseas and eBay didn't fix it. This person changed the email address after hacking into eBay system and used my account to buy expensive 3C/computer items and had them shipped to Greece. He also ordered many unpaid expensive items. The abnormal transactions should have been detected if eBay had reasonable protective mechanisms (e.g., the account owner should at least be notified/verified about changes of email/personal information) but obviously they don't have and they don't care. After I found out and called them several times, they just said they were sorry about what happened to me but there was nothing they could do to help.

I had an eBay account for 18 years with 500+ feedback @ 100% positive. It was hacked and I contacted law enforcement, eBay, PayPal and other relevant agencies. Shortly after this incident my eBay account was deleted by eBay without notice. They claimed it was due to inactivity but that was not an accurate claim, in fact it was a lie! My account was deleted without cause! I don't understand their dysfunction & inability to communicate with their customers.

We have been selling & buying on eBay for a number of years & are a 5 gold star with a 100% buyer satisfaction rating. We are not retailers & only sell items we own and carefully check every item prior to listing with photos as well as when an item is sent out to a buyer therefore do not accept returns nor do we reimburse funds as clearly stated in our listings. Recently we sold a pair of expensive E. Khanh sunglasses which were embedded with many rhinestones, none missing when sent out, however, buyer decided they didn't want them so, due to our no return policy, they intentionally damaged the glasses by knocking out several stones then, knowing they'd have a better chance of receiving reimbursement from eBay, reported the glasses as damaged & wanted full reimbursement which we refused.

eBay is the worst site ever. They failed to return my money on items that clearly wasn't delivered to me. They have bad customer service. I would never try to buy anything from eBay again. Worst site ever.

Absolutely horrible business. I'm a seller on eBay and nothing is in your favor as a seller. Now I make a $150.00 purchase and apparently it's from a highjacked account. I contacted eBay after waiting on hold several minutes and got nowhere, the customer service rep had no clue what he was doing and gave me the runaround. I then contact PayPal and they tell me my money is in limbo for 30 days... What a joke eBay's money back guarantee is. No customer purchasing on there from a hacked account should have to wait for their money back in any amount of time. As a seller I can tell you if a shirt ordered doesn't fit they dispute the purchase and funds are immediately on hold.

I have not had very good luck with the sellers. They give you the runaround. It does not take 5 or 6 days to get a cd from North Carolina to NJ even with standard shipping. 2 or 3 days at the most! Other sellers give an estimated date window, but the item may not show for weeks later. And if you contact them they give you some lame excuse. I will always try and use Amazon! Or anyone else besides EBAY!

Does not eBay ever take responsibility for their actions? And you really have no idea what you're doing. You have cancelled three item that you say I am bidding on, rubbish. I have these and they are paid for. The sellers are happy as I am with them. My attitude is a at fault, rubbish. For 6 months I have tried to communicate with you to get the problems sorted but with your lack of communication and replies that make almost no sense as they are just your way of saying policy without looking at the problem. Now here is the truth again. All can be proved by YOUR Collected Emails addressed to me.

Every time I have placed an order from eBay, it was handled perfectly. I have placed many orders and each was delivered on or before the date promised and always the items I purchased. I have never had a problem with any of the sellers on eBay. I also save lots of money by shopping there.

eBay is easy to read and understand. I do not have any issue or problem with eBay. Every when some things happen to my account. I knew customer service will be there for us.

Ad say 2 day delivery but it took 5; 1 day longer than the "guaranteed" date. Item was as advertised but no instructions. Price was nice. Multiple ads for same item from the same vendor. I guess it's the "auction" thing. Buts let's face it; it's not an auction site anymore. Think about a more agile way to handle multiple entries of the same item from the same vendor.

99% of their vendors are eBay checked and very good. The 1% are from China. eBay takes care of their own vendors, they are very nice and helpful. I love eBay.

Be careful when buying dvds, cds or games online. Some sellers lie about condition big time. I am now very careful about buying online.

eBay is a great site. Very easy to use. I have been very lucky in regard to service, with minor issues being resolved to my full satisfaction.

In my 14' years as a customer with eBay I have had an occasional issue with a seller's product not being as advertised or sub par. The sellers have ALWAYS made the sale right! But over the past year eBay seems to have been taken over by Chinese sellers setting up shipping storehouses in the States. I am currently trying to close my account due to a seemingly part time job adhering to eBay's return policies and seller requests.

I've been using eBay for several years and have spent several thousand dollars in purchases. All of a sudden they blocked my account so I can't even get on it. I called them and talk to customer service and wish they told me they suspended my account over a $32 bill that is 10 years old and I have never been notified of this nor believe that it's even my bill. They couldn't tell me over the phone what it was for. The lady said it's probably just insertion fees for pictures when I sold things through them. I cannot believe this because they always Bill my PayPal account and took the money out right away as soon as I placed any ads. I haven't sold anything in a long time through eBay and they still won't unblock my account unless I pay them for a bill that I'm not even sure that I owe.

I find some deals great and good prices on eBay. Just make sure your items are coming from US. I change option on distance US only because the items from China take 30 days and are cheap.

I love shopping on eBay, it's just that some of the item descriptions are not what they describe when you receive them. The prices are really good, but I guess that's when the problem comes in, you get what you pay for.

I always check this site first when shopping from anything to cosmetics to printer ink. 98% of the time I find the lowest price here. Shopping is easy and eBay are helpful with questions or complaints. I called customer service the other day because of an issue and was surprised to wait only about 2 minutes before an agent was on line to help me. Because there are so many different vendors I use PayPal for my purchases.

I wanted to purchase a camera and found one that met my requirements. Ordered it and paid with PayPal and had the camera delivered in very good condition in only 4 days.

I love eBay, it's a one stop shop for everything. I love the simplicity of it and the freedom it provides. eBay is shopping Nirvana. Brick and Mortar shops are cool but I doubt I will ever go back to do any serious shopping there.

I like the wide variety of items, old and new, the options of making an offer, buying the item, or bidding is great, since you might be able to get what you want and save some money too. Also eBay will help if you have a problem with an item or a seller.

On April 30, 2018 a buyer bought a 'used' computer motherboard I listed as such. Also within the listing, I stated no returns accepted and said that it had been working for me, but it is an electronic and you pay your money and take your chances. Nevertheless in eBay's liberal twisted rule policy, they continue to side with buyers over sellers, regardless of who is right. So they have stolen my money through PayPal to return to the customer and they are to return the non-working (why?) motherboard to me. eBay has been losing sellers for years now because of their policies and now they've lost me. I wouldn't have cared if eBay dinged me for a failed sale, as I feel that my record speaks for itself. After all, eBay guarantees their transactions, what they don't say is they guarantee it because they will turn around and steal the money back through PayPal and give it back to the buyer.

eBay has really disappointed me as a seller... I have been selling on eBay since 2004. They back up international buyers who scams the system. Especially, when they are low feedback etc. eBay really need to understand that these are my items using eBay platform. Without us sellers, there will be any business with eBay.

I had placed a bid on an item and eBay removed it 5 minutes before the bidding process was over because they thought it was suspicious. I had already called a couple of days before to inform eBay that I live in Germany, but the computer system nonetheless marked my bid as potential illegal activity. I was locked out of my account and lost the item completely, and eBay did absolutely nothing to fix their mistake! I am absolutely furious. This is completely and totally unacceptable. I had placed a very high maximum bid on this item and it was extremely sentimental to me.

I was a buyer. I paid for the product, a piece of clothing. When received, it was not the size advertised. I sent the seller an email wondering if it was a mix up. The seller taunted me, telling me I couldn't read. I advised her I didn't appreciate her admonishing me because I asked a simple question. After all there were hundreds of ways to respond. Hers was not appropriate. I was cursed at, mocked, threatened and harassed for over 11 emails. I stopped reading by the fourth. She continued to harass me. I contacted eBay who actually had the audacity to cite two (2) standards saying I was trying to extort the seller! I kept the product so, no extortion there. And they said I was trying not to pay when I already had. No "extortion" there either. For a company to send a ridiculous email to a buyer and support bullying, vulgarity and harassment? I closed my account and can spend my money at any one of many competitor's sites. Let the buyer beware.

eBay stands behind scam-artists who violate their own policies. Buyer through eBay messaging confirms several violations of eBay's own Buyer Protection Policies: Bought item for resale and couldn't consign it at auction. Refused item upon delivery. Said item was damaged and yet couldn't provide photos until after second case was lost. Asked for shipping with no declared value to avoid customs. He has been able to reopen his case three times. Headaches and countless hours on the phone with customer service.

Been shopping on eBay for many years, always have a big selection of what I might be looking for, very impressed with eBay. Give it a try, good folks to deal with online.

I like to shop on eBay because I always find what I'm looking for and then some. I usually get my orders within a few days, depending on where it's coming from, if it's from overseas then it takes a lot longer. But I try to order from the US only.

Selling & buying are a challenge on eBay with unskilled unreasonable customer service representatives making decisions. A computer could do a better job!

eBay has broader range of small sellers, many overseas. Pricing appears very competitive and usually free shipping. Use PayPal to execute transactions. On rare occasion with issue, process can be burdensome to resolve.

When I begin searching on eBay I usually know exactly what I am looking for. Sometimes I find it, sometimes I don't. Other times, I may end up checking for a couple of weeks before locating what I want at a price I am willing to pay.

Every time I try to buy something on eBay I must go through the process of changing my password. In addition, changes are made to the website without notification. We sell on ebay and none of us are notified when they change the system. Sometimes the changes are significant.

I definitely prefer eBay over Amazon, and it never use to be like this. After some really crappy experiences with Amazon I have decided to take a permanent break from them for a while. eBay has always treated me right. The customer service is great and I have always been pleased with my orders. I would definitely recommend eBay to anyone looking for good deals online.

I always finding the product I need or want at a great price on eBay. Even found some things I wasn't looking for. Great quality on the items I have ordered too!

Have begun shopping on eBay for better prices and finding just what I was looking for. HAVE HAD GREAT LUCK WITH THEM. Only one item I ordered was out of stock. Found something better anyway. THEY ARE NOW MY GO TO PLACE TO SHOP FIRST.

eBay is convenient. They have everything you need or want on there, clothes, jewelry, antiques or appliances. They're cheap on a lot of their stuff and they make it easy for you to put stuff on there to sell.

Be careful when buying/selling on eBay. Most sellers are great but many are scams. Selling on eBay has many pitfalls and you can get charged more than you make.

Usually I don't write reviews, as I simply don't have the time, however over the past few months eBay has really gone downhill. I am so dissatisfied as to how they handle cases when an item is not received. In the past year and a half, on three separate occasions, I have ordered 3 separate items through their crooked vendors that I have failed to received.

I like shopping at eBay. The website is easy to navigate with great prices and really good customer service. Free shipping and the speed with which my order arrived was great.

eBay is my go to place to buy whatever I want at a price I want to pay (usually). It’s easy, quick, competitive and complete with anything and everything! I also think they do a great job to assist and make buying and selling as easy as 1 2 3!

I found exactly what I was looking for! It was reasonably priced, arrived on time as promised and was great condition as pictures of it had shown. Perfect shopping situation!

It's always been very positive. Merchandise is good as promised and as our shopping is very limited where I live, it's nice to have someplace that has lots of choices.

We have shopped with eBay many years and keep coming back, due to ease of purchase and quality of items we received. From porcelain figurines to sinus medicines and almost everything in between, it is a wonderful platform.

I have been using eBay for several years to buy car parts, electronics, and clothing. Some vendors are overpriced, it's better to keep shopping even if you find your product, because another vendor might have a better price or free shipping on the same product. After PayPal and eBay broke ties, I must admit it's a little difficult to get PayPal to keep the end of the deal, they keep wanting you to keep contacting seller to work things out, but they don't want you to contact the seller before you buy to make sure what you are ordering is on the up and up.

The first order got lost in the mail, I notified the seller and she immediately sent another product. I was very pleased with this service and I have ordered from this site numerous times.

The sellers are good about relaying information about the products along with shipping information. 1 time I had an issue not only was a replacement sent out but another item free to say sorry for the problem.

eBay allows too many bad sellers on their site, and decent sellers have a difficult time getting support from eBay with bad buyers!!! Also VERY tired of dealing with foreign reps, who do not understand English and America's ways!!! We need better online sites than eBay!

Even though a description of an item I purchased was vague and misleading so I got a partial item. It was a great product. Also, wrong tracking # was given but it was resolved immediately after I called the seller at eBay.

These people stole $2000.00 from me. They have no real people to take your complaint. You can't get corporate on the phone. They think that they are helpful but they all are talk. Shop at your own risk.

I find great deals at eBay that are far less expensive than shopping stores or catalogs. I can also find unique items and craft supplies from great vendors who are fast and accurate.

Any time I want anything, I go to eBay first and I'm never disappointed. I love every experience I've had with them but what I love the most is the free shipping. And every time I ordered anything, it’s exactly what they claim. If they're not what they claim, they're out. They also keep a check on the sellers.

eBay may beat Amazon on prices for some items. I have always had a positive experience using eBay - to include ordering items to be shipped from Japan.

Been shopping with eBay for quite a few years now and have had very few problems. When I DID have a problem it was handled quickly by their people. I'M still shopping on eBay mainly for restoration parts for my 65 Chevelle.

If you make a bid before the close date you have to keep going back on the website to see what the new bids are and make a decision. I have never bought anything when I am bidding on a product as someone else always outbids me on the final day???

I got the impression that sellers and customer service are all too nice until the actual transaction is complete, once that is over, then they take forever to get the product to me... and they use the postal service because they're CHEAPSKATES.

I order specific items from a certain seller. Handmade items are better than store bought. Delivery is always as stated in terms. When I need a certain gift I will always go to her.

Love eBay. If I want anything even something hard to find usually someone has one for sale on eBay. If I want the true value of An item I can look it up on eBay. I do not have to guess among many people I can choose one, I can check their feedback, I can send a message and talk to them about item. A record is kept of all my purchases and I can go back years.

I purchased a ring (was not as described), returned it, and got NOTHING back. eBay did not stand by their money back guarantee. I purchased a ring on eBay on March 20, 2018 for $115. I received the ring on April 13th. I had the ring (item # 172829917764) tested and it was not a genuine moissanite as described. I contacted the seller and was given excuses and offers of a partial refund. I opened a case with eBay on April 20th.

I just recently discovered eBay! However, I am cruising it more and more to compare their prices. I am finding favorable results. All my purchases have turned out very well. Even when there were problems, they were corrected quickly. I like it that payment are withheld until everyone is satisfied... No problems, no worries. It is easy to cruise their webpage, and compare their products. The one thing that I have noticed, is on foodstuffs, with unbelievable low prices, watch the Expiration Dates... They can be out of date.

I use eBay occasionally, and find it useful for finding & purchasing less common items, unique or difficult to find items. I shop carefully to find the best buy. I read the description many times so I know exactly what I'm buying. I have found a few great items and for very good prices, even with shipping costs. I have been happy with my purchases and have had good experiences with good sellers.

eBay CAN BE amazing, and extremely powerful, and filled with some great deals. But you have to be aware, READ and THINK. You need to pay attention to how long a seller has been on eBay, what their rating is, if there are negatives what the likelihood their negatives might affect you (your order). I've bought tons of stuff on eBay... hundreds of thousands of dollars worth. Electronics, cellular phones, computers, camera gear, audio gear, video equipment, sporting goods, boats, cars, RV's... a huge variety of things.

eBay is a great, largest Marketplace on earth. What makes it very unique is that mix of merchandise such as new, used, vintage, fashion, art, automotive. Also to add parts especially for electronics for DIY type of people. Common problem is the pricing, you have know what you are looking for and how much in retail market. Customer service also very good, if any problems, they will address it right away.

eBay has the ease of purchase down to a science. They offer a totally secured environment by permitting a buyer back up on a sale, should there be a problem and daily tracking information while awaiting the arrival of a package.

I have shopped on eBay for 15 years. I always find exactly what I want, and the items are shipped FAST. Sellers are personable and friendly. Anytime I've asked a question, I always receive a quick response. I LOVE EBAY!!

I ordered 2 18 volt batteries on eBay. The transaction went very smoothly. I paid using PayPal. Shortly after I made the transaction I received a notice from my credit card company advising me that someone has purchased over $900.00 using my credit card. They wanted to know if I used the card for this purpose and I had not. They credited my account. I do not know how this happened but I will no longer be using PayPal when I purchase something online.

eBay allowed me to get ripped off once and that left a bad taste in my mouth. I paid 60.00 for a product and the lady gave me back one penny.

Excellent in all categories, no issues. Been a dedicated customer for 15 years, when item is incorrect, eBay refunds total amount with positive results.

I first came buying off from eBay cause of the good display and bought it over 3 years and let me tell you... Most of the products pictures are from other sources and they sell fake stuff that they make, which are far less quality, wrong products, cheaper versions, not safe and not guaranteed. The shipping costs less but it takes about 2 months for a product to arrive and they don't have a ratings for INDIVIDUAL items. They only do ratings for each sellers so the sellers slips numerous bad stuff among them and the customers don't even know cause they have generally good ratings. When you go on their ratings, they get a lot of negatives but the customers don't know which products are getting those so it is meaningless. I got fooled by this website. DON'T BUY OFF OF THEM!!

I would suggest that as a seller of items you stay away from eBay. As a seller you have 0 rights. I was selling model train items from my father's estate which included engines. Most of the engines are used and as such I tested them and took videos of each of them so I could prove that they ran if needed. One of the buyers claimed that the engine was broken and requested a return. eBay won't let you deny a return. I called and they said it doesn't matter that the item may have been damaged in shipping or that the buyer programmed the engine wrong and damaged it, so the seller has to pay for any potential issues, real or not. Oh and I get to pay for the buyer to ship back the item he broke. The buyer also choose not to pay for shipping insurance. I have just a few items left to sell, but will never sell or buy using eBay again.

The prices way too high! Mostly dealers on there. If I wanted retail I would go to Wal-mart locally. At least I know I'll get what I buy. Sometimes I didn't receive my package.

Feel bad and had experience with Air Morocco. Next time I can’t fly or use service with this airline. I’m really scared what will happened to me once again. Even I send companies to them but until now how many day have no response from them. No one can response with the problem that staff your airline made it to me.

eBay used to be just auctions and you had to deal with the person you bought from if there were a dispute or problem. Over the years they have evolved into a Vendor-based Marketplace but still has the auctions venue. Now, you have the assurance of eBay Corporate to handle disputes and guarantees your purchase price if there is a problem with the vendor later. eBay is a much better environment now for online shopping and getting the best deal available. I have no hesitation in recommending eBay to others.

eBay is a great place to shop for products at really good prices, just have to keep an eye for irresponsible sellers like foliefrog-us that will steal your money.

I am a very Thrifty shopper. I do much of my shopping online. I do a lot of research before I make a final purchase time and time again. The best price by far is on eBay if you look hard enough. I have saved thousands of dollars especially on big-ticket items. The security and confidence eBay offers in purchasing makes it a win-win situation. The days of scammers are far and few between. I find it to be a very safe place to shop. It hasn't let me down yet. Lastly when I can't find something anywhere eBay has it.

The main problem with eBay is if you have to return something even if it is the seller's error you have to pay expensive shipping cost and many times a restocking fee to the seller. Pay a little more and use Amazon with free returns.

Fees are very high. eBay written discount offers that are accepted are not credited to one's account and one has to call and hopefully get someone to credit it. Customer Service is very difficult and never gets better.

You can find anything on eBay. Great variety of all products. Easy to navigate as well. Mistakes on my part in ordering are easily adjusted. Descriptions and reviews are easy to understand and customer service is awesome too. I refer everyone I know to eBay.

Ordering a computer on this site is just stupid. Received laptop & it was different from posting. eBay classless people hassled ME over the purchase. Sent it back, never received refund. Finally gave up after 4 months. eBay jerks just laughed at me. Why did they instruct me to return, knowing they were going to screw me, and laugh at me. Noticed their stock has slipped in half now. Never buy from these people and expect them to help.

I buy a large amount of electronics, car parts, and other items, and they typically are good values. Unfortunately, over the last several years a lot of the prices have increased dramatically, and eBay prices are creeping up to the same scale as Amazon. I still continue to purchase items on eBay, but I am buying more on other websites, since these other websites have better pricing than eBay.

I have used eBay for years now. I love how easily I can access what I am looking for. I also love the fact that online retailers offer products that I can choose to purchase.

eBay offers everyday items but generally at a cheaper costs. Many of the sellers also give free shipping... but you have to look at the sellers and conditions.

Twice after ordering shoes and a tee shirt I seen that they were shipping to wrong address. I tried to correct in 5 mins after ordering and they said items were shipped? Low life sellers.

It's convenient to shop online, especially if you are pressed for time due to raising children and trying to make a living. I think stuff is too high though for the average American today. If you compare prices of things to wages, we are way behind on the value of a dollar.

Fabulous. Everything I bought was in a good quality and a good packaging on eBay... one time was unhappy and the seller sent me back money instead I paid for the return shipment.

The best part of eBay is that they stand behind their transactions. I have had a bad deal and eBay has made it right. One case was I was actually contacted by the district attorney as eBay had referred the case for fraud. I feel very confident shopping on eBay. I have over 500 transaction with very successful results.

eBay has come a long way but the ability to buy cheaper things from other countries makes it harder to sell in America. Unless you use titles like "vintage" and "antique" it's not easy. I remember when eBay first started and it actually ran like a great auction house. Now it's too much "buy it now" type things that takes the fun out of it.

Absolutely worst return service I have ever experienced - shipped wrong product and refused to make any adjustment. Partial or otherwise. I will never do business w/ eBay again.

I've done a very limited amount of shopping on eBay, but I've found that I can find items there that even Amazon and Walmart don't carry. These purchases usually are parts from older equipment that have gone bad, and the only options are to buy from the original equipment manufacturer at an obscene price, or take a chance with eBay at a very reasonable cost. I don't know how liberal their return policy is because I've never been dissatisfied with the products.

It has been awhile for purchasing thru eBay. But including this past week, I purchased a Used cellular cover while also a separate Kitchen utensil. The purchases were very proper, the delivering date is clearly accurate, and my specified items were actually greater than what is broadly publicized upon their website. I logically assume that they're not double-checking their external customers including eBay, but all were PROFESSIONALLY FINE.

It's easy to scan multiple choices and make a decision. I like the speed that one can finalize a choice and the ability to bid on certain items.

I don't like how they show a price for something at a certain price and when you go to click on the product there are other products to choose from such as different/older models. The actual item that was showing at a particular price is much higher and the lower price advertised is for the different/older model but it’s sold out (example iPhone 6 for 150 but when placing the order the total due is actually 250. When I check to see why this amount is due I find out that the price of 150 was for an iPhone 5 which so happens to be sold out.) This has happened many times with many items. These items should be listed separately or at the actual cost. That is deceiving to buyers.

Generally the best prices on eBay with, most frequently, free shipping. Try to deal with vendors that have a large inventory or concentrate in one area i.e. cameras, television, bedding etc. Steer clear of non-profit serious vendors with but a few items for sale.

I find eBay a trusted site. Great prices, many times free shipping and no taxes. The downside is Sellers who deceive and then give a Buyer a hard time.

Yesterday I attempted to change the payment method for eBay fees, there was an issue, I contacted customer services and some while later I was told the problem lay with my bank. It does not. I emailed eBay to re-address the issue, in their reply they suggested I post screenshot images of the page containing my bank details of a third party free image hosting site so they can review them. Obviously I did not do that. eBay must know that advice such as this must be verging on the criminally negligent! It is beyond belief that any company in this day and age could even think of proposing such a course of action. I will be closing my account with them immediately.

I have been doing business on eBay for +/- 5 years. On 2 occasions, I have had my monies "stolen"; that is held, for some reason never given - purely at the whim of the powers to be. These companies utilize the "Napoleonic Code" ; i.e. you are guilty until you prove yourself innocent. The last time they did this, eBay/Paypal put me into a very negative cash status. To wit I have now become late on all my credit cards, et. al, and am facing bankruptcy.

eBay has been the best choice for me. Great products and I love the ease of buying. Shipping has been great too. Thanks. Many things I want just not to be found, where I live.

It was very easy to shop at eBay. I found what I wanted. Then I had a few choices to choose from that I did not have to pay for shipping. I absolutely love it.

I like the MIX of new and used I find on eBay. And for me PayPal is my preferred method of payment. I am a small business owner and feel Amazon wants to smother us.

I ordered a wetsuit online, paid and never got it. I emailed the seller more than once and she gave me a sob story about her brother being sick etc. By the time I realized it was never coming, the 30 day PayPal period had expired. I never got my money back. eBay was not interested. On another occasion, I ordered yarn from eBay. It was thread when it arrived. eBay was not interested. On another occasion, I ordered trim from eBay. The seller charged me $30 for shipping a $5 item. eBay was not interested and threatened to ban me when I left a negative review, which they deleted, saying that the shipping policy was published on the site. The shipping policy did not cover international shipping.

Good grief! I tried searching with all words in QUOTES (eBay now requires this if you actually want to see results that actually contain your keywords lol!) "original" "oem" "authentic" "apple" "charging" "cable". What I got were pages and pages of totally FAKE, COUNTERFEIT cables. Every single listing was for cheap knockoff aftermarket cables being sold by a bunch of DISHONEST sellers. Ebay has gotten so big now and are raking in tons money, but isn't concerned about their buyers enough to take affirmative action and PERMANENTLY BAN SCAMMERS from selling on eBay anymore once they're busted. It seems as long as the money's rolling in, they're fine with it. So disheartening, I’m shopping for things less and less on eBay and buying the same items elsewhere for comparable prices. It's worth the few extra cents just not having to deal with eBay's silly search rules and all the scammer sellers.

I was charged $400 selling fees for an item I haven’t sold. They advised me that emails from buyers and sellers cannot contain personal information. I became compliant after knowing supposed to be a new rule but still got charged for their assumption I sold an item outside their eBay platform. I have bought about 600 items on eBay and despite of being a member since 2006 still got scammed. EBay has changed so much for worse in the last few years. I have had so many bad buying experiences that I don’t feel like I won’t ever buy or recommend buying from eBay ever again.

I purchased a pair of sunglasses described as "mint" condition. They arrived badly defective. I sent them back and waited for a refund. I left negative feedback stating that the seller had tried to trick me by selling badly defective glasses as mint. The seller knows how to work the system and opened a claim with eBay. Ebay refunded the purchase price for the seller, the seller made $100 off of eBay, then eBay REMOVED my negative feedback rating completely, in fact, eBay has removed at least 3 negative feedback ratings from this deadbeat seller. I reported eBay to the Better Business Bureau, demanding my feedback be restored and they claimed they "couldn't talk about a seller", but the seller had filed a claim under eBay seller protection or something.

I have sold on email many times. I recently sold a black Gucci bag. The listing said NO returns. The listing had photos of both inside and outside the bag. The buyer emailed me and asked about the condition and I told her she would have to clean the inside because it’s dirty and there are a few pen marks in there. She said it would be no problem. The buyer wanted a refund when she received the bag, claiming there were black stains. The buyer provided no photos of this and claims the stains were black yet the bag is black! Makes no sense. eBay rules in favor of the buyer, despite NO photos and emails and photos in the listing that supported my claim that the buyer was fully aware of the condition of the bag. In addition to that, eBay does not uphold to a NO return policy. This is the second time something like this has occurred and eBay does NOT support the seller IN ANY CASE. Sell your stuff somewhere else!!!

First bad experience in probably 20 years on eBay. eBay seller completely lied in the listing. eBay will not intervene because it's a power seller. I can return the item but might get hit with a 20% restocking fee. It was fraud and eBay sides with the seller. No more eBay for me, if you haven't been taken yet you will be if you keep using that site. Amazon at least protects the buyer.

I have tried to buy a nice LV handbag for my mom cause Mother's Day is coming but the seller/SCAMMER has sent a big box with full of papers and no LV bag. I was excited to receive the package and opened in front of my mom but there was NO LV bag in the box. My mom is shocked and almost falling off the chair. I have contacted eBay Team right away but they said I need to wait 1 week for the seller to respond but as you know if the SCAMMER have planned to do this scam, he/she has prepared this. Please stay away from this SCAMMER. I can't forget this day as hurting mine and my mother's feeling. Now praying to GOD to receive my money back as I'm working to earn my proper money. So sad and too bad!!!

Item not received and seller did not refund money back. eBay does not care for its buyer and does not serve customer very well. The customer service was so bad and the supervisor was not helpful. I made a purchase via eBay, but I forgot to put my apartment number on the shipping address. The item got returned back to the seller and the seller being contacted to reship the item back. The seller requested reshipping cost and the cost was made. Then, the resolution center being contacted and asked to email the seller. I doubt it the eBay resolution center associate emailed the seller. After that the seller did not respond back to me. My whole experience with eBay service will get a rate of zero. Zero customer service and are not capable of handling issues or becoming a mediator between the seller and buyer. Poor customer service. I do not recommend to anyone to use eBay.

I have been dealing with eBay to get my money back when I did not receive the item. eBay says the seller is right and I am wrong. The seller's email no longer works. eBay seems to be partnered with this seller to take my money. So how many others are being done this way? Below is the email quote from the seller to me and they never refunded me and eBay says that does not matter that the seller said they would refund me, eBay says the seller does not have to refund me. "Well soon you will receive a full refund of your money. Not worry. Thank you I'm very sorry for what happened." I will never use eBay anymore and I will be posting about this on many websites, I am even going on the local TV next week to talk about how eBay is helping people steal.