eBay Reviews

I ordered from an eBay seller and received a decal with dolphins and I ordered one that was space for my grandson's room. I contacted the seller and he requested a picture which I sent him. I offered to send it back if he paid shipping. I have not heard from him since. I will never use this site again and would advise others not to use it either.

I sold an item on eBay for $2000. Unfortunately, the buyer failed to pay for the purchase. I contacted eBay who opened a case for me. After a week, eBay charged me their commission for the sale, which was $200. I spent an hour on the phone with them... One rep telling me that it will take up to 40 days for the money to be refunded, then saying that it is not eBay's problem, and that I would have to get in touch with PayPal, and if any overdraft charges were incurred, I would have to pay those fees out of pocket. Bottom line - I am getting punished for trying to sell merchandise that the buyer chose not to pay for. The worst, worst, worst customer service. I will be bidding eBay goodbye, and moving on to Amazon to make my purchases/sales!

I purchased a meter from wowpartspro, eBay merchant. They sold me a defective meter. I initiated a return. The merchant asked about a hundred questions about the item. Now they want me to provide video evidence of the defect in order to start the process. Amazon's return policy is so simple that’s why I prefer to shop there. It is as if you are being interrogated by the police for committing a crime just to do a return.

This is my 3rd negative experience. It appears decisions are made in seconds with no real consideration by folks following a script but not common sense. There are no explanation for reasoning or justification. There is no way to speak to a live person. Unfair return policy, worthless appeal. My advice use only for items where you can afford to lose your money or item value.

A friend recommend I use eBay to sell as I downsize and pay bills left by a hoarder ex. Taking that advice was the second worst decision I have made in my life. First couple of sales went great. Then on a big box of CB radios (expensive to ship), eBay randomly decides to "hold" the payment, "to ensure the buyer gets good service". What?! What eBay doesn't see is that buyers are the *seller's* customer and *sellers* are eBay's customer.

I purchased an a SoClean Sanitizer machine - paid for it - got an email of confirmation and date of delivery with tracking number and 3 days later got email that it was mistake. They would contact seller to make them send item as ordered and get back to me in 3 days. Never heard back.

I bought a carpet shampooer. It was 120 volts so when plugged in it burnt out taking out the power in my home. All items on eBay come with a 30 day guarantee but if you buy the same item from a reputable shop you get 2 years warranty where they will repair or replace. eBay is a false economy. Please don’t find out the expensive way. The item I purchased was a Bissell shampooer model 1887.

Every car I have tried to sell on eBay auction the buyer buys and does not contact or pay. eBay does nothing to stop this. I just sold a Hummer 3 times on 3 different 7 day auctions over a month span. All 3 buyers never contacted or left a deposit. Now what happens is eventually it could sell whether it's 3 times 10, or more but when it does it's usually thousands less each time until you lose a lot of money. You cannot leave a bad review for these horrible buyers to warn others. eBay after filing for a credit takes their time. Usually I've paid a big bill by the time they give any credits. This is a very regular occurrence in fact every time. I know for a fact over the last 6 plus years eBay has robbed me from a lot of money. Honestly eBay is by far the worst company I have ever dealt with. The only auction I have ever seen where a buyer can buy a car and walk away without any repercussions... just a slap on the wrist.

I sold an engraved pocket knife on eBay to an international buyer. I normally turn off the international shipping option on my listings but must have missed it this time. Anyway, the pocket knife which I sold is pretty rare (unique, in fact) and I had a matching piece, slightly larger. So I reached out to the buyer, whose email address I received from PayPal (this was after PP separated from eBay, but before they turned off the email share feature) and they said they'd like to purchase my larger piece as well. They sent me some cash and I packaged & mailed the knives together.

eBay now has so many scammers selling from countries that have no rules in place (a seller in China can get booted off eBay for selling violations, and have a new account 5 minutes later), that they can't even be bothered looking into the details or protecting the buyers that actually do follow the rules. Want to spend $30 for a $2.00 plastic/resin/piece of junk...buy it off eBay! And don't bother opening a claim. I've actually been told. "Ohh this guy is a power seller, we can't do anything about him". They aren't interested in fair and honest policies, or even enforcing what policies they have. As usual, the bottom line is the almighty buck.

I ordered a bathroom cabinet storage free standing with shelves in January 2019. My order came but didn’t come all in box just shelves so I tried to contact eBay. They replied they will help with the return with the seller barefoot-run. Well a lot of emails from the seller. eBay didn’t get in touch with me about returns or refund of 18.95. No return slip. No emails until February 16 2019 3:19 am. A email stating, "Your return is closed. barefoot-run (1883)," and eBay never sent any return slips. Nothing was in the box either but the shelves.

I am a Social Worker who works with severely mentally ill people and do not have money to burn. In order to pay off bills I decided to sell my Surface Studio desktop computer on eBay for $2,200. When a buyer purchased my computer I factory reset it, tested it to ensure it worked perfectly, and shipped it out to him. A week later he informs me via Ebay that he wants a refund as he is saying that it does not work. I have been scammed by people on ebay multiple times. I was afraid that this guy was going to take my working computer and swap it with a non-working similar Surface Studio as they are very expensive. I asked that he provide screen shots or a picture or two of the error screen and serial number as I knew what the serial number was. He provided nothing to me and after a few days I put in a complaint with EBay.

I don’t know why eBay has a USA only option, I always click that and it seems anything coming out of L.A. or city of industry is just another overseas seller tricking the system and selling fraudulently on eBay... But yet eBay lets this go on. I purchased an item that did not fit what was listed for a Yamaha R1, filed a return and because I didn't click the right reason they wanted me to pay shipping for return (always click item not as described). Here's the kicker the seller wanted me to ship back to China, so after 4 or 5 calls eBay sided with me that I don't have to return to China and I will get a refund. I still feel like it was a waste of 2+ hours of my time for a 33.00 refund when my shop is 95.00 an hour. Last time I buy at a customer’s request off eBay and will never buy from crazyqueen-2016 again.

I need to re-feedback the seller, 2009shoppingmall (156446), but it is blocked. First, 2009shoppingmall (156446) deceives consumers by fake description of her products, such as, she calls a toy room divider as a room divider. She deceive consumer by take advantage of that Chinese is not familiar with inch and feet. Second, she deceives the buyers by buying reviews. In fact, it is not really buy review. She just lies to her buyers that she would return some money back if they change their review to good. But she does not return any money after buyers change the review. Instead, she just block the review access, so the buyers cannot re-change the review.

I had not been on eBay in a while. As the reviews shows it has been sliding downhill for years. However I needed to sell a gaming laptop so decided to jump on my old account and ignored the voices in my head telling me it was a bad idea. Of course the scammers came on hardcore. The final bid was an obvious scam, using a ghost account and a hacked account. I instantly canceled the order and requested a closing of my eBay account. I knew better and I was stupid for even trying. It is just a hotbed of scams, hacking and criminal activity. The whole platform should have been shut down years ago. The code is incredibly outdated and feels like the whole venture is on autopilot now just raking in fees. They do absolutely nothing to stop the flood of obvious cybercrime.

It is very unfortunate but the reality is that the sellers on eBay will always get the short end of the stick. eBay more often than not will side with the buyer and you will end up with a broken item, exchanged item or simply buyer's remorse. On top of that eBay makes it really clear that if the buyer wants to return the item as defective they don't have to pay to ship it back.

They've known the item was a fraud and not only do not remove the seller who scammed me but won't even STEP IN until a week later. eBay is a sham who doesn't care, about their customers or their money. Don't gamble your money with eBay. Go to Amazon.

I have A1 credit, my credit score is >800 but eBay only gave me a $300 credit limit. I have over $10,000 on other cards. I paid my card off weeks early and they still wouldn't release my funds so that I could make more purchases on eBay. I literally cannot make any purchases with the card. They told me I have to wait 4-5 days after payment before they release another $300. It's like I'm waiting on an allowance like I'm a 10 yr old. They entice you with the 5x points on purchases but they make it impossible for you to reach the amount needed to acquire it. This seems very discriminatory. Their ethical and legal practices need to be looked into. This card is literally useless. PLEASE don't waste your time and efforts on the eBay Mastercard.

Updated on 3/05/2019: I listed an item for sale on eBay. The only activity I got was from scammers, which fortunately I did not get caught in. However, come the end of the month I received an invoice from eBay for $299!!! I never sold anything and they know it because I never received payment and I copied them on all the same emails that I received and yet they still billed me for some random amount!!! They have no customer service and when I try to cancel or report the non payment I get a "Page cannot be found" error. DO NOT USE EBAY!!!

If I could give no stars I would. I sold a cellphone on eBay. Brand new, I tried it out for a week and didn't like it, bought a different phone. Listed it and it sold. The client then emailed me saying there were things missing, it didn't work right, and it was all deeply scratched up. I called eBay to find out the best way to handle this. They told me to work with the buyer. I emailed back that if she watched an independent YouTube video of an UNBOXING of the product she could see that there was nothing missing. I also asked what didn't work right because it was brand new and working fine when I tried it. I asked her to explain.

An issue where a buyer made a false complaint and wanted to return the item and when I received it noted that several items had been taken away from it, which put me at risk of losing a considerable amount. eBay heard and understood my frustration and after conducting their investigation concluded with me not having the end result be taking a loss. I appreciated their genuine care as this is normally lost with a company as large as eBay. But if everyone handled their business this way the world would be a much more pleasant place... A small but happy fish in the sea of eBay users...

Was in the process of bidding, had entered a max bid earlier and then noticed that the "increase max bid" button had disappeared from the upper left corner of the page. I've done quite a bit of bidding lately, and this is the first time that the button did not show up again in perhaps a minute or less. Typically it's available there so you have more than 1 opportunity to increase bidding by using their automated system. I didn't win that particular auction, which I attribute to some glitch on their end, or perhaps worse, something going on behind the scenes where someone has deliberately manipulated an auction.

An order was placed on my eBay account, not by me, and was paid for through my PayPal account which did not have the whole amount, $2700.00, available. The transaction should have then gone to my credit card on file, instead a debit was attempted on my checking account which did not have the funds available and resulted in a $35.00 NSF bank charge. Long story short, eBay and PayPal are both refusing reimbursement of the $35.00 NSF charge, the original transaction was canceled. I have not been told how this happened by either company, just that they are not responsible. Very concerned about how they got access to my checking account and am closing banking account, eBay and PayPal accounts. Company that initiated the order was 6th Ave Express on eBay 800 369 6239.

Ebay is full of **. They let buyers manipulate sellers and leave bad feedback even when sellers have good communication and go above and beyond for a buyer. Ebay needs a wake up call and a class action lawsuit to rattle their hard heads regarding seller protection. They show more favoritism to buyers than sellers. Buyers leave false feedback and even with proof of it, they do nothing to stick up for sellers. No one deserves false marks when they have proof it is not valid feedback. Ebay is a damn giant that needs a lawsuit to shrink its ego. Their egos are so fat they care not for satisfaction. We consumers must put a class action suit to them to make them answer and serve us better.

eBay protects people who sell faulty items. I had a dispute with a product and they told me that PayPal has restricted my return of the product. They are all broken! And when I made an eBay review the company told me they would refund me money if I lied and changed my review. I have closed both PayPal and eBay and will go back to Amazon Prime. A more trustworthy company. I have since purchased 2k in items with no problems.

The worst customer care that doesn't care about their clients and want themselves figure out the jungle their programmers setup for them. Every aspect of the company becomes worse and worse every time I tried selling on their website. More and more problems arose with every sale I was making and eBay doesn't do anything to resolve the issues that become apparent. They want to distance themselves as far as possible from the process claiming they're middleman but they're first to make the worse decisions when scammers attack their honest sellers. It's the worst company out there. Hopefully competition will eat them alive and take this frustration of all the frustrated customers...

New seller to FEEbay. Live on disability and get payment once a month, sold $360.00 worth of model RR cars. I had to have the money to send the items out to the buyers. After 8 call I quit, refunded every dime I had gotten in and cancelled all orders. Their, SO-CALLED customer service is a COMPLETE JOKE, Asians who can hardly speak English and two different ones did not know what a UPS store is! Amazing.

Horrible Service and Customer Service. Did not value money back guaranteed even though item was lost/delivered to wrong address. Stated you had to file a police report which was crazy and there was no point of it. Had to file a dispute with Credit Card Company to get my money back.

Ebay will alter warranty policy on the main product page so it assists them. While on phone, I noticed warranty changing on web-site. I took photo prior. I was told it was a glitch. NOT... Problems with the webpage I was told. When I told them that I had a picture of the original page and that I was going to turn them into Consumer Relations, things changed. Even the wording on messages had changed. I was told that I qualify for the EBAY MONEY BACK WARRANTY... It would only take 3-5 business days to get my funds back.

1st time seller. Sold one item. Be aware of a monthly fee invoice at the end. I was charged 10% of an item I listed and sold. I closed my account. Make sure you pay before closing too. This company is a ripped off for 1 time sellers. Might as well use Craigslist or do a garage sale. Company needs to be reviewed and watchdog.

Sooo...my eBay account has been restricted so that I can no longer sell anything EVER again, purely because my phone and PayPal were linked to my works eBay. My works eBay store was closed due to too many refunds compared to sales, fair enough. But my personal account has NOTHING to do with the work done, I have never sold anything remotely like what my work was selling (and vice versa), I have a PERFECT rating and have had my account since 2003 without an issue.

I tried to sell my laptop on eBay -- and without exception, each person who messaged me concerning the laptop turned out to be a scammer. I fell for one of them, and did not get my money. I reported the theft to the FBI internet crime division, and to eBay. When I indicated that eBay does not protect its users from scams and that it is happening on its platform, they said that they couldn't do anything about it. When I politely asked for compensation, they hung up on me. I will never use eBay again.

I have spent thousands as a buyer and sold thousands as a seller. I have had issues but never said anything. After my experience last night it was too much. No protection at all for sellers. I could sell you gold and you can say it’s silver and ship it back. Even if you don’t take returns and ad says so also. With legal paper trail proven product is what it is you still have to take it back. This isn’t the issue. The issue is the over $200 in shipping fees and eBay fees that will not be covered on a 500 dollar sale. Then told, “Well we are here to make a profit?” I guess I am selling to lose $.

My nightmare started a few months back... I noticed that every time eBay made updates, "strange" technical "glitches" here and there would appear. They restricted my Store a few days back saying yet again; that I had "duplicate listings". I did not. They re-confirmed, exactly like the time before, that it was a "glitch" in the system. All of a sudden, my "Active Listings" (almost 1,000!) stopped showing to the public, and also in the "search-product" area. My Store shows no listings to whoever is searching for a product on my categories pages. My Buyers started to contact me through text messages, FB and the eBay portal asking me if I had gone "out of business".

A package got lost in the mail that is fully insured. eBay will not refund me my money. It has been over a month and I keep getting the runaround from them. I'm trying to deal with it through PayPal and PayPal keeps giving me a Runaround. So my next review will be about PayPal. They keep telling me the same thing over and over, "Ask him to find it for them," four times in the last three weeks is. All I want is my money. I do not have any product. It got stripped and lost in the mail and it is not my fault. The company has insurance on it so they will get their money but I do not get mine. I don't think that is fair and someone needs to do something about this. The lawyer just to get my $139 back. Now it's all about the principle.

eBay suspended my account for "too many" "did not receive" cases after I started purchasing items from China and India and did not receive many of them. They also closed my son’s account wrongfully even though he didn't have any cases and had nothing to do with my account. I called and they said they could not do anything for me or my son so I asked for a corporate number and was given a nonworking number (nice!). I looked online for a corporate number and surprise surprise no other number except for the same nonworking number. I still have outstanding orders that I have not received and may be out of that money too. I am sick to my stomach. I am disabled in chronic pain and on a small income. How do they do this to 2 people. eBay is so cold and cruel they should be accountable for what they are doing. Obviously I am not alone. Check out this website if this has happened to you http://www.ebaylawsuit.com/.

I have sell on eBay for years and it's gotten worse and worse with scam buyer. Do yourself a favor and sell your stuff somewhere else. Especially if you are a new seller stay away from eBay, eBay will feed you to the scammers. They will take the buyer words over you every time. Scammer knows that when you just start out selling. eBay will always take their word over you so stay away from selling unless the item you sell isn't worth scamming.

I purchased a blouse for my wife off eBay and was notified of its delivery Jan 22 at 3:45PST. I checked my mailbox and the surrounding areas but was unable to locate the package. I have Ring security cameras and it did not show any delivery at such time. I called to complain to eBay as well as the seller and was told that I need to resolve with seller and they would open a case number for the dispute, I would have to wait 3-4 business days. If not resolved with the seller, eBay would then get involved to resolve. How is this a money back guarantee or even customer service. I will never buy from eBay again and will always buy from Amazon. They have excellent service and will put eBay out of business!!!

Agreed to the amount of the offer from the buyer, shipped the item. All went well. Received an automatic return from eBay on the headlight a few days after it was delivered. Received the headlight back with two of the mounting points broken. Sent a message to the buyer about not only it being listed correctly but it also being broken. Buyer completely ignored the part of the message of it being broken and replied that the item...

When I realised my account got hacked, I reported the problem to eBay immediately. I was assured that my problem will be fixed and they will take steps to secure the account. They also advise that I will be receiving an email soon to reset my password. After 3 phone calls and an email over a period of 5 days and nothing was done. The promised email never arrived and I'm locked out of my account. Is eBay taking my security problem seriously???

Since the beginning of the year, I've had problems with their customer service in which you have to wait a good 30 to 45 minutes to get through on some days. A case in point one Thursday recently in which I called to complain about "malicious" feedback left by a seller who had cancelled an order on me because the seller is from the UK and did not want to ship here to the US. I called that very same day to try and get it removed and it was not. Then I spent the next five days calling their customer service in which I was hung up on by one who called himself "Peter" (which isn't his real name anyway) because I wanted to talk to a supervisor about the matter and his aggressive and appalling attitude.

I have had no problem buying off of eBay and linking my PayPal account. The problem is that I just sold my FIRST item, paid/printed a shipping label within seconds of buyer payment, and paid fees. EBAY is withholding my payment from the buyer for 3 weeks for NO REASON WHAT-SO-EVER! I was warned about this and it actually just happened to me. I am now part of a BOSTON TV station in-depth review of eBay’s suspicious and discriminating policies. You know something is rotten with eBay when a TV station is doing an in-depth investigation on them. I will never list another item nor buy anything on eBay ever again. Lesson learned. Sellers and Buyers beware!

I've happily shopped bits and pieces on eBay for years but have always been quite careful, knowing things are not always as good as they are described. I will no longer bother with eBay. My most recent items were all fails: a "Bicycle Seat Cover Silicone Gel Pad", from znuonline, which has no gel or silicone. "Transition Photochromic Progressive Multi Focus Reading Glasses", from 1st.ing, which are worse than no glasses at all and an "ankle Protector Ankle Brace Guard Foot Support Sport" from lalanggift, which was completely different to the one shown. You can pretty much guarantee that items listed as Sterling Silver, even when "marked 925", are only silver plated. It's just too disappointing. I will not bother with eBay anymore. If you are going to shop on eBay, be very alert, read every detail and be very conscious of the dates of expected arrival and when a transaction will be closed.

I’ve contacted eBay, eBay contact the seller then the seller contacted me. Ask to send photos which I did. I’ve explained I wanted a refund. The seller replied and said the warehouse maybe forgot the pieces and no contact from eBay or the seller. I’m stuck with just shelves. $18.95. No refund. No contact from either two.

I purchased an expensive tool on eBay. Had a negative experience with the seller. Seller finally challenged me to leave neg feedback saying they would handle it with eBay. I did and eBay removed it. What's the point? Seller sounded like this has happened before. Had previous neg feedback been left up perhaps I wouldn't have had this experience. If neg feedback is removed, all feedback becomes irrelevant. I was never contacted by eBay. Just had my feedback removed. Horrible! Don't trust feedback on eBay, I certainly never will again. I'm shopping elsewhere whenever possible.

Sold Justice League Ultra 4K HD to a user named ** who files a claim that there's no digital code WITHOUT opening the item. The second most stupidest scam I ever encountered in my 10 years of selling. Despite providing evidence on my end that there's digital code inside, eBay came to a decision at 10:32AM and sided with buyer 1 minute after he escalates claim on eBay (10:31AM).

I recently made a purchase on eBay a phone case for Samsung Galaxy S9. And I received a broken phone case. I issued a refund. And I didn't get a refund. Nothing happened. I lost $5 dollars on a broken phone case. Do not shop on eBay. I will only be doing mall shopping and Dickies clothing store shop for future purchases. Buyer beware!!!

Package was improperly packaged, product arrived broken, eBay refused to refund or replace the product ordered. Total waste of money and time. I will never buy anything from ebay again - they are unreliable.

Been shopping on eBay for 10 years. Recently made a purchase and only received literally half an item. eBay sided with seller and expected me to jump through hoops to leave me at the mercy of negotiation with seller. Done with eBay! So aggrieved! I will only be doing Amazon for future purchases.

If I could pick no stars I would. eBay is a joke! If you are thinking about selling on eBay, DONT DO IT! They will always rule in favor of the buyer, so sellers get screwed. The guy on the phone flat out told me that when sellers or buyers ask them to step in for a return, eBay defaults and approves in favor of the buyer and does a force refund on the seller, they dont even read the case. This came directly from the mouth of one of the eBay phone reps. Sell somewhere else. This company needs shut down. Then on the phone, the rep intentionally would stop talking and wait for 20 min just to see if I would hang up!

Sold an used textbook through eBay. I was provided a shipping address in New York. 5 days later the packing slip changed to California address after item was delivered! Spoke to the resolution team and they confirmed me that the first address is buyer’s primary address...I still lost the case! Lost 5 dollar shipping fee and my book! I don’t know what step went wrong but definitely not on me!!! How can I imagine an address happen to be buyer’s primary address under his name... Of course I was provided the address by eBay!!! Really unfair website and team!!! Will never buy or sell from eBay again.

eBay is selling products that promote hate and violence despite their rules, and they deleted my thread about that in their forum. They also allow deceptive prices in their search results. I'm returning items and closing my account. I don't do business with folks like that.

After years of buying on eBay they “lost” my account and have no records of it. When ordering in December, I had to use a guest account. I had the order shipped to my mother’s address as I work during the day. They created a new account using my email, phone number and credit card number under my MOTHER'S name. I returned the item. I was first told the seller would send a return label. When this did not happen, I was told I had to ship it back. I was not able to add the return tracking number and was told to call back when the item was shipped.

eBay has been a NIGHTMARE for me!! Received 11 5-star ratings from customers over the few months I have been selling on eBay and never will sell on eBay again! Everything from mystery fees popping up to being charged more than I have made on the site to having to call several times a week. Items being shipped and buyers not paying, I cannot even close my account because I keep getting fees! I have sold all my items a while ago, and still I cannot close my account! Thankfully haven't really bought much from eBay in the past and most certainly will not in the future- Do not recommend for anyone to sell as they are unprofessional and do not know what they are doing- Horrible experience with selling on eBay and will continue to sell on Amazon, which has been great over the last few years.

Very difficult to sell on Ebay anymore. Scammers are everywhere. I have lost so much time, money and product that I have finally ended my 12 year relationship with them. Truly devastating and sad but a necessity in the end.

eBay knowingly lets Chinese sellers sell fake Graphic Cards, thousands of them. Made a police complaint. If you buy one it underperforms. A program called GPU-Z tests the cards. Then you find out it's an old chipset. eBay knows all this.

It says it all with so many negative reviews. Will never give them my money again. They stand by the businesses even when they are mistreating customers. When you leave an honest negative review they remove it if the business complains. eBay is a dishonest business. Closing my account after years of using them. Purchased some bedding. Business page states 30 days to return item for full refund. eBay gave me 10 days to return it which contradicts the business page.

Amazing!!! I don't know what eBay does with all its money, but it's clear it does not go into a quality customer service product!! First, you can't understand them - these companies think they save so much by having overseas customer support services. But like in this case, I will never use eBay Customer Support again, much less sell much there!! Second, these customer support people do nothing but read from a script - they truly do not understand anything unless it is in black and white in front of them!! Just an absolutely horrid experience, and I hope more and more people experience the same thing and stop using eBay!! Maybe by forcing them out of business, they'll better understand that by not focusing on customer service, you can't survive!!

It is "free" to list, but they will still take 9-10% of the sold item price as "Final Value Fees". They do not subtract it from the amount you are paid. Rather they invoice for it at the end of the month. This is misleading since their website states that the listing is free, when in reality it costs to list and sell an item.

Sold 2 items and after all was said and done I was $14.00 in the hole? When I called customer service they explained that they charge a percentage on the shipping because of customers complaining about exorbitant shipping costs from sellers? How does this help? Shipping costs time, wrapping materials, and gas and time to the post office. All which is not charged for. With this practice I will have to raise my shipping costs (again, a useless and greedy policy). 100% I do not recommend eBay. Save yourself the aggravation!

Don't expect any customer service from this site. If you have an issue with a seller they will automatically side with them. You are on your own. It will take at least 3 days to get someone to "step in" and it will be someone from India that you can barely understand telling you as polite as they can that they are sorry but you will not be getting any help from them. Just go to Amazon. They have the best customer service. Or really any other website. This place is a joke full of rude sellers and bidding scams.

I've been ripped off by international sellers on eBay a couple times now. eBay really doesn't do much to help you as a buyer when you have a problem with a seller. This is a great place for less than honest sellers. Getting a refund for an eBay product is generally impossible even when you receive a defective or wrong item. I shop on eBay far less now than previously. Amazon is far better at weeding out the bad sellers and refunds are so much easier when need be. If you use eBay, be sure to make yourself well aware of return policies because eBay is going to leave you on your own when a problem arises. eBay makes a lot of money from its sellers so they are not likely to take action because they will lose revenue when a seller is banned. Buyer beware is a fitting statement when using eBay. Their offshore call center is next to useless. I hope you have better luck than I have.

Purchased a Xmas gift for my minor nephew in another state. Item did not arrive. Seller will not return emails. Contact eBay and because it is a guest account they cannot expedite the refund. And want to walk me thru the process on the computer. He states that the Account was set up in the Ship to addresses Name which is a minor and that he will just close the account because they are not allowed to have transactions with a minor. I consider this a threat! Telling me he will just close the account so the seller can keep my cash without delivery! This felt like a back alley drug transaction! BUYER BEWARE! They will let anyone sell on this site. After tracking the seller I find out he is less than favorable and is in the headlines of newspapers!

I ordered a product that never came. Prior to product not coming I checked the status of the seller and within 1 week they received 58 negative feedbacks (since my order). Either their account was hacked or they are scum bags. I have been on the phone with eBay whom obviously doesn't give a crap about people being ripped off as they have not stopped this account. Their wait period for refunds is ridiculous. They are ACTUALLY ALLOWING people to get scammed. Customer Service hung up because I got pissed off with them after 5 phone calls and no progress. WISH THERE WAS A BETTER and SAFER PLACE THAN EBAY. Someone has got to come up with something.

Sold a non reserve item. Buyer opened a NOT AS DESCRIBED claim the day after I shipped item. EBAY refund buyer's money and allowed buyer to keep item. When I complained, eBay said that IT DOES NOT GUARANTEE RETURN OF SELLER'S TOP ITEMS. PayPal is eBay partner in fraud. Stay away or lose your money. It is that simple.

Taking the time to report this. eBay seems to be ignoring the fact that many vendors from overseas are selling sub-standard merchandise, or not shipping items at all. It is getting almost impossible to find certain items without having to weed out the tremendous number of mostly Chinese vendors who are selling broken, sub-standard, non-functioning or especially counterfeit items. Seems that even if a vendor has a huge number of negative ratings, they are able to remain a selling presence on eBay. This needs to be stopped. Soon.

I ordered ear domes for my hearing aids. The seller stated that this item had free returns. I started the eBay returns process and received a message from eBay stating that eBay will charge me $2.66 for the return label. THIS IS NOT FREE RETURNS!!! I figured it would cost me this much in postage so I went forward with the return. After I selected the "print return label", eBay took me to a Paypal sign on screen to pay. I do not have a Paypal account and never will have one. There is no other payment option available and you must create a Paypal account. Is forcing customers to open a Paypal account to complete their free return legal? I am reporting this to my SAG office to see if this is even legal. The money eBay will spend answering the SAG office complaint will be more than the $2.66 charged for the return label.

I have used eBay in the past but not for several years until as of late. Sold an item. Plainly stated that there are no refunds, no returns, listed as a parts piece and had issues. Buyer get product. Sends me a picture showing he has taken it apart and it doesn't work properly and demands a refund, so I ask eBay for assistance in this matter. Nothing happens from eBay so I decide lesson learned. Give buyer a refund and pay eBay their 10%. Never again will I sell anything on this rip-off company's site. This company should cease to exist and other sellers beware. You will not get any assistance from eBay. SO SAD.

EBAY - You have given me 2 years of constant aggravation. Almost every item I wanted to list was questioned in a unreasonable manner with a letter of standard rhetoric by some brainless imbecile. Never did you demonstrate the kind of professionalism to encouragement of your customers that many years ago you did. That was a time when you as an organization had the drive to grow. Now you’re simply too big for your boots, overpriced and with your added muscle power PayPal utterly complacent.

eBay customer service literally waste your time. They are unable to do anything and will constantly lie to you in emails and then be unable to find the representatives who emailed you. Simply put they are a bunch of liars.

This is the second time in the last year I’ve had to use eBay customer service. Both times proved that I have wasted my time calling eBay customer service. I don’t know what happened to this company. They used to be so good and were of great assistance. Now it seems like they hire twits with no customer service skills and they are no service to the buyers who have been loyal, faithful and support their business. And trust me I have dropped a lot of money on eBay over the years.

I recently listed an item (one) for sale on eBay. They wanted access to my checking account which I allowed. All is good, item is listed. Then I get an email from my bank saying that it is not really a good idea. Even PayPal sent an email to showing how to cancel the connection. So, I revoked access. Today, eBay suspended my account and cancelled all orders. eBay sent me an email that I could not respond to and it did not include a phone number. Once I got someone on the phone, I was asked all kinds of ridiculous questions. I was enraged that my integrity was doubted. I told eBay that I do whatever it takes to make my customers happy and that will reflect positively on them. I was told that I was a “threat” to the eBay community. Absolutely beyond absurd!

I am periodic eBay user since 2004 with about 130 transactions and 100% positive feedback. I recently sold a 10 month old, fully working, under warranty Apple laptop to a buyer for $1,049. The buyer had 0 feedback and had been eBay user for less than 30 days. Four days after receipt of my laptop the buyer started a return request claiming and showing with photos that the laptop display was malfunctioning (showing blurry for a 4” vertical strip).

On October 18, 2018 I purchased a E M B 2000w home portable Bluetooth speaker model number PKL4001BT from Auto Watt store through eBay. This speaker was a Christmas present to myself. I read all the reviews and got all the information that I could on it before I made my purchase. The speaker was delivered on October 26. I put it away until Christmas. On December 26 I took this speaker out of the box charged up the battery and I expected this speaker to be very loud and clear like the information that I have found out about.

Always agents out of country, bad information, slow service, long wait times, never a pleasant experience. They need to hire USA employees. They are happy to take their fees. I wish there was another company that offers the same service.

Updated on 12/25/2018: I can't even talk to anyone on the phone because it won't allow me to call. They always take the seller's side. Seriously I shop there was quite often. Know I'm good off them. Hella GH shady business. I don't understand how they won't give me refund. The seller told me to use the return labels that was provide in the box when I received the piece of junk and the seller straight up said, “Use the return label in the box.” That's what I did then all a sudden when it's time for my refund they/they said it wasn't the address they have on record. That's not my problem. I did what I was told to do. That's the seller’s Ignorance!!!

eBay has been increasingly difficult to contact over the past couple of years. From time to time things will go wrong but, not being able to even discuss a resolution is beginning to make it a less attractive option for purchases.

I have in the past purchased many items, including a Corvette, on eBay but never will again. I recently won an auction to buy a vintage Corvette jacket on eBay. The purchase was completed and my credit card was billed. The item's auction number was **. However, the seller cancelled my order saying that he had previously decided to sell it to someone else. eBay complaint representative Kia on 12/23/18 told me there was nothing they could do for me. This is not the way that this online internet auction is supposed to work and yet she claimed nothing could be done. I told her I felt that eBay should force the sale or provide me with a like item however eBay could arrange it in order to uphold the integrity of the process. I BELIEVE THAT EBAY IS FRAUDULENT IN CLAIMING THAT THIS IS A TRUE AUCTION AND THE WINNER IS ENTITLED TO THE PURCHASED ITEM!

eBay now has a system set up to defraud new sellers. If you do not know how to spot scammers on eBay you will get scammed by both. Do not use eBay. Unethical. System is set up so if you get a fraudulent customer you can get charged fees from eBay if you don't press return button. So you either get scammed by them or the customer.

I won an auction item which was a little cheaper than other online stores because of the discount code. I won the auction, but the discount code did not work, but as I had won the auction I had to pay the full amount. Ebay customer services escalated the problem twice, guessing (yes, guessing) at what might be wrong, all of which were things I did wrong of course (none of which were the cause). With a final response of "they think it may be x (it wasn't), as such no discount for you and we aren't pursuing it further to see what may have been wrong. But you may be lucky enough to win another discount code, thanks for contacting us". So not only did they not honour the code, they didn't actually find out what was wrong and their answer was to offer me the chance of winning another code that may not work!

Purchased and cancelled the transaction within few minutes once I realized that might be a fraud. eBay representative assured me that my account will never be charged, and I don't have to be worried (eBay protected). The sellers account has been removed from eBay immediately. Three days later over $1,009 was charged. eBay is blaming PayPal, PayPal is blaming eBay for not sending them any indication that this was a scammer. Nobody want to take any responsibility, and PayPal response; "we need nine days to investigate." The worst experience ever!

Ordered 2 items, that were never delivered. eBay allows sellers that do not track their packages and that cannot explain what happened. Customer service is zero. Worst experience ever. Never using it again.

Ochirlady - Very bad experience!!! Shoes does not look like what I ordered off eBay and I ordered woman’s 8.5... They sent me a pair of kids shoe. Will not order from them again. Ordered 12/07/2018... Just now receiving them on 12/20/2018. Only to see that the boots does not match the picture off eBay and definitely not the size I ordered!!!

Been defrauded on the eBay platform three times in 12 months. First a video camera that did not work, next Christmas glasses where the monogram washed off and just now a book with the last 5 pages blank. A shame but won't use them again.

I had purchased 3 bottles of Dermablend make up remover from a seller by the name of kandlresale9. I received an empty mailing envelope due to the seller not properly packaging it and now I am out $50 because the post office delivered an empty package. I have contacted multiple parties and filed multiple claims to get this resolved. eBay responded and said that because the envelope was delivered. No refund would be given. However, if I didn’t receive any product and the cop I live with says that’s ** up since he was the one to get the mail. Worst experience ordering thru eBay and this seller.

eBay is a worst app. I request to everybody do not order anything from it. I ordered 2 jackets. Even I paid for that and when I email to them they said, "We do not sell jackets." But I saw on eBay app. So it is worst app ever.

I bought Mickey Mouse character costume through eBay on the 24 Oct 2018 and was promised to be delivered between 11 Nov to 14 Dec 2018. I'm hosting a kiddie’s festival on the 21st of Dec 2018 and I promised the kids that I'm going to bring Mickey at the event of which will not happen because I never received the delivery. I'm really disappointed and don't know what to do, I trusted eBay with their estimated delivery and now I’m in a dilemma. It looks like the seller doesn't care because after the delivery date has passed, he/she never contacted me to check if I did receive. The shipping process is very poor.

I sold an item through eBay which was delivered in time to the seller. I printed a label that had the cost calculated according to the item’s, dimensions and weight. I visited FEDEX and shipped the item on November 11th, 2018, from one of their local offices. I confirmed cost and delivery time there. The item was delivered in time to the buyer. Buyer confirmed the item was received exactly as promised and delivered in time. eBay charged a 10% selling commission for that item. This was much higher than their normal commission (5%), but they said my item (a musical instrument - saxophone) was an “exception” to the rule. As I began to learn more about their listing fees and selling commissions I realized that they charge too much for trying to sell one-off small, low-value items, like in my case. (I don’t own an online store and the items I would like to sell are of relatively small value.).

Was bidding for something on eBay and always the high bidder. Tonight I received an email saying that my bids had been canceled and I can look on the history to see why. I went to the original posting. There is no way to check bidding history and underbid it shows zero. There is no way to report this or contact eBay about it. The seller was **. Betting the item will show up again in a couple of days relisted for a higher price since there was a bidding war.

I ordered a used textbook on eBay. The seller stated the book was in good condition and I feel it was in fair condition with very little marks or highlighting. The problem was the book was dirty with a lot of sand like substance in the book and the packaging. I wondered why the book was wrapped in 2 plastic postal bags and a cardboard postal box. I thought it was sand or dirt as I poured the contents of the bags in the garbage. The book was stained around the edges and I have no idea what was on the book. I feel if someone is going to list a product on eBay or anywhere else they should make sure it’s at least clean and worth selling. My classes has started and I have no time to order a new book at this point. To the person who just mailed it to me, you know you’re wrong, would you like if it was you? Just food for thought. Have a Merry Christmas.

They have no control over their system and provide no recourse when their terms are violated. It's **. Their entire system is meant to enrich their pockets, while simultaneously screwing over the buyer and seller. They take no responsibility for their system and this is not the first time I have vowed never to use their system. Alas, I have learned my lesson that if you are winning a bid, and the seller cancels the item at the last minute because they are not getting the amount of money they want, you have absolutely no recourse. I would have won an item valued at $1200 for $550, but they canceled with less than 24 hours to go, and I don't get my item that I agreed to purchase, and that they agreed to sell, all because they weren't getting the money they wanted. eBay just says, "we'll talk to them" or maybe suspend their account if they keep doing it, you can't rate them, you can't review them, you can't do anything but just lay back and take it.

I bought some beauty products (a makeup brush set, an eyebrow pencil, a contour palette and a blackhead remover set) with the seller SIKENEW from eBay. The items never arrived to me. I contact the seller multiple times and also contact eBay and told them the seller has been lying to me all the time and they didn't even talked to the seller. The seller told me he would send me the items again, he never did and he told he would refund me each time I complained about it but he never did either. I was scammed, lost my Money and eBay has nothing to tell me about it, they didn't even apologized. Such a shame. Those are the messages the seller sent me telling me he would refund me but he never did:

After hours of trying to locate item sent to wrong address, and hours trying to get any resolution for a 7.00 Xmas item lost eBay refused to guarantee money back. Why? Because the seller had incorrect tracking showing wrong address. Although I reached the seller before shipped she did nothing to stop (in which she could have). To make matters worst is it was for my almost 80 yr old mother whom had to move and lost all her vintage miniature Christmas ornaments and tree. Do you even think these people have a heart.

This is the message I keep receiving from the eBay website after a supplier didn't shipped my merchandise, didn't respond to my messages and I tried to escalate the problem and asking eBay to step in. This is clearly an evasive from eBay. An unacceptable one! Technical hiccup? Try again later? Never received that kind of messages while browsing products and buying. They are doing that on purpose. That's a scam. Now they report the seller as no longer available. How this can be my fault? Where is my money? eBay already charged the commission. I don't have my product and they got my money and they don't respond! EBAY MONEY BACK WARRANTY IS A LIE!!

Crooks. I bought an item from the seller blowitouttahere. They sent me an item nowhere close to my purchase. After slow walking me a few days eBay's crack team of support workers got them to agree to a refund. Despite their mistake I had to send back the faulty item. I immediately printed the return shipping label provided and put it in a postal box. After a few weeks and no word from the seller, I left them negative feedback. In just 1 day eBay not only closed the case on me, allowed blowitouttahere to keep my money and their faulty merchandise, but erased the negative feedback I left preventing me from warning buyers and giving an honest review. They protect rip off artists. You don't even know when a seller is a crook because most who get robbed don't get to leave a review. It gets removed. Their customer support told me this. God's honest truth.

Like most people I frequently use eBay for purchases of items and am absolutely disgusted with their customer service and ethics. I have now probably bought in excess of 20 items that were fake/counterfeit and in direct violation of UK laws and legislation around the sale of goods. One seller openly admitted to me that the things he was selling (Nike Air Max trainers) were fake and his answer was simply, "So what!" I was amazed to see lots of feedback from other buyers on eBay saying the same thing about this seller (that he is selling fake/counterfeit goods in breach of UK trading laws).

Tried selling a unit and was harassed by multiple other sellers who retail the same thing. Was "sold" without payment multiple times, then sold again and now the money has come back out of my account. eBay has returned to the horrible way it was when it was originally launched. I've been with eBay since the VERY beginning and it's now time to part ways with both eBay And Paypal for good.

I bought a tail light from Am-Autoparts via eBay back in November 2018. They send me a tracking number saying that they have shipped the item to me. After a couple of weeks when I checked the tracking number it said item is delivered in different city than where my address is. Also I didn’t receive the item so I send Am-Autoparts saying that I didn’t receive the parts and mention them that delivery address city was different. But they replied saying that they are only responsible for delivering the item to shipping company which is shipping partner of eBay. After that it is eBay’s responsible.

I ordered a "Cutaway Design Electric Acoustic Guitar with Guitar Case, Strap & Tuner in Brown"... That's the actual description that I ordered from tong9167... The order comes in, IT'S JUST A GUITAR CASE. NO I repeat NO GUITAR! I tried to contact seller - to no avail, tried to contact eBay - also to no avail! I am so furious right now because what I thought my daughter was getting for Christmas is only half of what I ordered! But the end joke is on them, I plan on telling friends & family what a joke eBay AND tong9167 are & stress to anyone & everyone not to order on or from. I'm sorry to all the sellers who get shafted by eBay for ignorant lying buyers & I'm sorry to all buyers for daddy lying sellers. I rate zero stars, but had to put 1 star for it to accept my review.

Wow, I have sold a lot of things on eBay, but when I recently sold a motorized trailer dolly, eBay took 10% chunk out of the price, and their sister co. took another chunk out of the buyer's payment to me. Wow, will find other ways to sell things. This stinks.

Had a problem with a seller. Called on 11/30, again on 12/4 talked to two different people. They did not follow up with my appeal. Called again first call talked to 2 people, asked for a supervisor. Got disconnected, called again, 2nd time talked to two more people, connected me with a supervisor. "JUSTIN IN APPEALS". Very unprofessional, uncaring, and incompetent. He told me about their return policy and shipping and said he could read it to me. It was very long and then said, "It is our policy whether you like it or not!!!" I said, "Excuse me... You should take some lessons from Amazon!!!" Thru my conversations, from 11/30 till today, I received very consistent information from eBay customer service as well as appeal, no followup, and they don't note your conversation so you need to repeat yourself over and over again!!! NEVER RECOMMEND EBAY. TRY AMAZON, ETSY OR POSHMARK. THE BEST!!!

After an item is listed for a certain amount of time eBay allows buyers to make offers. Sometimes you receive email notification that this feature has been turned on, but not always. I've complained and gone round-and-round with eBay, to no avail. I'm not thrilled they take it upon themselves to turn this feature on (at which time I have to go back into the listing to turn it off, again), but when they don't notify me, it's infuriating. I HATE receiving an offer from a buyer and telling them I'm not accepting it. I always tell them this is on eBay, but it's a waste of my time. eBay doesn't own the item so what gives them the right to turn on this option? If I wanted to offer this option I would turn on the feature when I list it. eBay should take heed - it's no longer the only game in town. There are other popular sites gaining momentum that are much more user friendly.

I am selling for over 5-6 years on eBay, but lately I am getting very disappointed by the lack of customer service and siding with buyers on cases clearly showing the buyers are lying. I have very minimal return requests and most of them are to ask for extra discount or false claims for defect. Today I finally had enough and cancel my store and all my listings due to an ugly episode in which I had no fault but still ended up on the losing end. I had a return request based on made up lie about a defect (I had the photo to prove it) and eBay sided with the buyer without notifying me and giving me the chance to appeal. I was sent a message at the time I actually received the package back and the money taken from my account.

Never use eBay. I’ve got scammed on there selling shoes and the people at eBay won’t help you at all. I contacted them over five times and they just won’t respond to you. I sent a letter to the company and still no response weeks later. Only thing they did do was delete my account. eBay is worthless. This place is worth ZERO stars. Never buy on eBay. Never sell on eBay.

I bought a cell phone based on a 10% discount that was offered to me by eBay by email. When I started going through the transaction process, I kept expecting then to find a place to insert the discount code. Then, before I knew it the transaction was announced as being complete. No discount applied. I emailed the seller about it and they said to talk to eBay. I finally found someone to talk to at eBay and they told me they couldn't apply it because the promotion had ended (duh). It was valid when the transaction went through. Short story, buyer beware. eBay doesn't always honor its own promotions.

I returned inferior product for a refund via USPS 1st class mail. Seller claimed return not received. I called eBay and they told me they would keep the issue open longer, to allow for longer delivery time. Two days later the refund request was denied, and the issue closed at seller's request. Same exact item, with same exact "unique item number" was relisted by the seller at the time eBay closed my request. The item was listed as LAST ONE when I originally purchased it, and again when they relisted it.

I am a victim of the Paradise campfire fire. I have very little funds. I have an online store which eBay is a selling point for it. I have made 2 1500 dollar sales on eBay. Both items the funds were held by eBay. I tried asking them relentlessly to release my funds so I could continue my income. eBay was unsympathetic and unyielding to my requests and situation. In result I lost 500 dollars and have 1000 dollars of my own wrapped up I am not able to touch. So now I am suffering bad reviews, lost sales and horrible customer complaints because of this.

I never received my item and contact the seller. He had terrible customer service and talked to me like I was an idiot. I contact eBay for a refund and they promised my money back due to their so called money back guarantee, but they emailed me within hours after siding with the seller. Be aware of this seller "save-on-retail". He is a ripoff. Had to contact my bank to get my money back. Poor Service and will not shop with eBay in my life.

I manufactured two very expensive Hermes pillows. I took eight pictures of them inside and out and described them perfectly! I had three different bidders and the final price was not even what I had invested in the product. I shipped the item immediately and it went to the party within three days. I kept waiting for eBay to deposit the money into my account but it Never happened! All they have done is taken money out of my account over and over for selling fees, for shipping fees, for return fees, I am out a tremendous amount of money. Then it was over two weeks before the buyer said they had open the boxes and were not happy with the product saying it was not authentic. I have multiple documents of proof of authenticity but eBay sided with the buyer and I refunded their money within 24 hours of receiving my pillows back.

I'm a long-time eBay customer and have had generally positive experiences. On Nov. 26, I purchased a larger ticket item ($185) but thought I was safe because I was covered by eBay's buyer protection program. The seller created a shipping label, but never shipped the product. Creating the shipping label apparently delays your ability to file a complaint with eBay because you have to wait for the estimated shipping time to pass -- despite the fact that the tracking information clearly shows the item was never shipped.

I have been a buyer on eBay for 17 years. Recently ordered an item from a seller located in the USA, I made the order Saturday evening and immediately realized I had made an address mistake and sent a request to cancel the order w/ the correct shipping address included in the message. The seller ignored my messages for over 24 hours and shipped the item to the original address on the following Monday which of course I never received. eBay decides that their money back guarantee does not apply to me when I am the person following their Terms of Service. If I buy from a seller located in the USA, I expect them to Read/Write English and respond to customer service messages. I have since deleted my account and will never buy on eBay again.

I purchased a diamond engagement ring on eBay for $6600. When I received the ring, the stone was horrible. Milky white with a local gemologist stating the stone was an I3 grade (almost the lowest). Stone was advertised as VS2 (almost the best). I contacted the seller and was told every ones opinion is different, and if I didn't like I could return it. I did return it, but eBay deleted my negative feedback due to the seller accepting the return. eBay seems to be allowing a dishonest seller to try to steal from consumers with no recourse. Shame on eBay!

Recently purchased an item on eBay, paid for it with PayPal. Several hours later eBay cancelled the auction and returned the funds as they said the seller was fraudulent. Days later my account was hacked by a Russian hacker as they captured my email and hacked into that, as the transaction I had thru eBay provided them my email address. With access to my email they were able to get past eBay's poor security and purchase a $750 item, through my linked PayPal acct. PayPal flagged the purchase as fraudulent, but they did nothing to stop it though I responded to their text alert immediately.

I was an eBay seller years ago, my seller account had monthly subscription and prepayment. After stopped selling on eBay, my account has a credit balance on eBay. An email received on 10/21/2015: "We noticed that you haven't signed in to your eBay account for quite some time, and we'd like to invite you back to buy and sell again." eBay's a great place to buy what you want, and sell what you have. I have nothing to sell or buy so I might have ignored the email. However, eBay keep sending email to me each month, showing monthly invoice with credit balance. I spend 30 minutes to contact eBay and explain the case to several staff this month, all answers were account has been deleted. Hahaha, EBAY ABSORBED CREDIT BALANCE.

The website states that the seller offers free international shipping but when you try to buy the item you would get charged $13.08 for shipping. All eBay was willing to do after over 2 very frustrating hours on the phone was to offer a call-back sometime in the future. No supervisory staff was available after 2 hours of waiting!!! I believe it is fraudulent to entice a buyer with free international shipping and then try to charge the buyer. KEEP AWAY FROM EBAY!!! If you a problem they are unwilling to help in a positive manner.

I sold prelude88rober items on November 21st for $40, went out of my way to get him the items quick and insured so instead of shipping cheap as I was paid, 3.50, I paid 7.20 instead to make this idiot happy. He got it quick, didn't want it, suppose to send back which he never did, and eBay is backing him on his word. eBay is a scam, there's some good people selling good stuff, but don't let their half ** reviews fool you, it's a setup. Add up all the money and items they RIP people off for each year, I'm such it's 100's of thousands or millions. Please don't get ripped off. Don't buy or sell to prelude88robert, shameful idiot.

Advertisement "Viewing Video Anywhere Anytime, You can view live video or record and playback" A big lie. There is no hard drive inside. Iweiga, the seller doesn't tell you that the hard drive isn't included or that you have to buy it separately, you find out after trying to play the video. Don't buy it.

However, I wanted to caution that eBay seems to have ramped up removing appropriate negative seller reviews. I could hardly believe it because, being a seller that has received one manufactured negative review in 19 years, I couldn’t get any resolution! I had ongoing issues with a book purchase... never sent, no communication in weeks. When I filed a complaint with PayPal, suddenly I got communication, albeit being yelled at by the seller. The books that I paid priority shipping for arrived shoved into a paper envelope that got damp. I left a negative comment originally and, then, when the mess arrived, tried to leave the follow-up. Thought it was odd that after trying three times, it just wouldn’t post. I perused recent feedback and people were being screwed out of $80+ for calculators they never received and said the seller refused to return their money. So, much worse than my $15.

eBay decided to make me pay $38 because they think I sold something outside of eBay??? I never did! When I listed something, one of eBay user asked me if he/she could pay $370 with shipping for my PS4 using PayPal. I told that person to go to my eBay listing and click on "buy it now" to purchase it. But that eBay user still gave me his PayPal address to me?? I ignored it and thats when eBay thought I sold the PS4 to that person because I got PayPal address from that person??? I tried to tell eBay I never sold to that person and I ignored the messages. They still said I have to pay $38??? For something I never did?? This is bull!! I have been with eBay since 1996 with perfect feedback and now this crap they are throwing at me? I WILL not pay the $38 to them! And after I get all my paid items, I will close my eBay account. They are greedy and thief!

No one there is educated enough to actually help you when you have a real issue and they hung up on me 5 times and blamed technical issues. Not once did they call me back. I wish there was another company offering the same services because then no one would use eBay anymore.

I had experienced problems with SELLING on eBay where buyers decided they wanted a refund and eBay sided with them and it cost me time and shipping. I had thought they were biased toward buyers. I just tried to purchase a software item and the seller pointed me to a Dropbox to download the bits. Despite several messages, I never got a serial number (making the software useless.). eBay Resolutions said that I did not qualify for the money back guarantee. So they are allowing this obvious scammer to operate.

eBay has "rules" sellers are supposed to follow, but eBay does not enforce them. They allow sellers to collect money from buyers, and many sellers just take your money and never ship the item. Worst of all, they allow sellers to post your PRIVATE information anywhere they want to on outside websites. This includes your full name, address, phone number, email address, and anything they want. Contacting customer service does nothing. They just say that they "can't" control what other websites do, which is the truth, but they NEED to hold their sellers liable for this terrible breach of privacy. This, along with many, many other breaches by too many sellers, make eBay a horrible risk to your privacy as well as your wallet.

eBay has some of the worst customer support I have ever dealt with. I contacted them late October with an issue with an order. After a long hold I was connected to a non-native English speaker. After not being able to help me and bouncing me between departments they issued a credit. I was told "the credit must be used by the end of next month." Nov 30th I log onto eBay to use my credit, but there is no credit. I contact eBay support again. Another long hold followed by a non-native speaker. This speaker once again transferred me off. The next representative was extremely difficult to understand and I had to continuously ask her to repeat herself. They refused to honor what the previous employee had stated when I had called in October.

By mistake I purchased twice a video game. I didn't know my son had press the button for buying and transaction with one seller was not completed so eBay canceled my account. But I still had the other purchase and they didn't care about holding the guarantee with it. I had paid so had to wait... and wait... and seller bedheads_detroit didn't ship it. I started a claim with PayPal and he immediately shipped it arguing he had already shipped it... But he shipped empty boxes!!! eBay allows this type of actions by closing accounts and not being responsible for a purchase and then you can't even post the result so fraudulent sellers will take advantage of that. Avoid eBay... and bedheads detroit who also sells on Amazon.

My items for sale were ended by eBay for a bogus reason. I was selling authentic designer shoes and they stated that due to the fact that it could be "unauthentic" they had to remove the items?! eBay is no longer a site to find good deals and sell personal items. They are in competition with retail stores and their deals are not good deals. I will sell my items at a consignment shop and buy my items from other websites or stores from now on. I was once able to sell items on eBay about 15 years ago on my old eBay account. This was a horrible waste of my time and time is scarce. I am offended that someone would accuse me of selling "unauthentic items." WTF.

On 10/29/2018 I ordered a translate device. PayPal quickly removed the money from my account. As of this date I still have not received my product. I just finished a conversation with one of their reps with no solution. I have been on hold forever and decided to write this review. I have come to find out eBay has locked me out of my account. I wish to close my eBay account and get a refund from this highly unorganized company. Beware. DO NOT GIVE THEM YOUR CREDIT CARD NUMBER!!! It will take you forever to fix the mess they will make of your account. Apparently there was an unauthorized charge placed on my account for 13.99 from Amazon. I closed my Amazon account several months ago. I was charged 99.99 for the translate device. Should be simple to fix this with a good company.

I had a very bad eBay experience, where I ended up leaving (18) negatives for a Seller. In 17 years of using eBay, I may have left 3 or 4 negative total. Long story short, the Seller was pissed, and left my name, phone, address and email information in his responses to my feedback. The first eBay representative says, "Oh that's bad," but he cannot do anything. He passed me to a supervisor, who talked over me, removed (1) feedback I had left for the Seller, and sent me a nastygram from eBay stating I was in violation of their policies for "feedback extortion". I called back and got nowhere, Friday I will try in the day and hope to get my call taken by an call center on this continent. I tried to email eBay support first, knowing the call center would not be anything but a disaster and it totally was worse, it is a megadisaster. I use the site to collect Baseball Cards, so it's going to be a bummer, to stop using it, but I'll save money and make my wife happy.

I have been a member of eBay for some years and never had a problem that was not resolve quickly. I have a 100% positive rating and have an above standard rating. I have not used them for over a year as I had nothing to buy or sell. Then three months ago I tried to sell a complete camera package. Someone from an African country tried to scam me and I reported the issue to eBay complaints. Instead of thanks I got a warning email. Strange as I was in the right. I decided to break the camera package down and sell it as individual lots.

I always shop eBay. I never had an issue until now, I purchased a unicorn costume for Halloween. When it came in it was defective. The fringes were falling off the dress. I had to sew it by hand. The crown of the unicorn was broken off. I had to super glue and sew that as well and the mane was all torn apart. It was very frustrating as if I wanted to I could have made the costume myself. The point was to buy it so I wouldn't have to do anything as I am a single mother that works. My daughter was upset. I had to fix the problem. I wrote a review honestly and recently got a message from the buyer bribing me to send the money back to the incorrect place so I could revise my review and it said as though in this is copied from my email. "sarejidian has asked if you can revise the feedback that you left for Unique Girls' Deluxe Rainbow Unicorn Costume Halloween Everyday Cosplay Dress-Up!"

I’m a seller and there are other sellers that sell the same things I do. They often have the same item listed multiple times so the only way I can compete is to list multiple listings for the same item as well. I get a 7 day ban for multiple listings and they don’t. I also have knowledge of a seller who not only violates this policy, but violates several, other policies including having multiple accounts to circumvent rules and misrepresenting where the items come from. These are things that are easy to verify. What does eBay do after reporting them multiple times? Nothing. Yet I get punished for doing the same thing they do as it appears to be common practice. Going to call a lawyer later and see if that’s legal.

I been a seller for ten years. I sell my candles at $12. Handmade. eBay without my permission or knowledge keep turning on best offer at $6. This candle take me five hours to make and dry. I am sick of turning it back off every day. They only care for them to get their fees faster not if we lose from our pockets.

I and two friends bought SuperBraid fishing line from three different sellers on eBay. We all bought 80 lb test line. After each of us tested the received line, all three lines broke at 30 to 35 lbs. When I buy 80lb test line, I expect 80 lb test. Caveat emptor.

I canceled an order because I lost some items from the lot. When I moved the mouse close to the icon "just paid" that indicate that the buyer paid for the merchandise I activated the eBay icon without clicking on it. I found the missed items and I believed that the customer have already paid so I emailed her to tell that I would restore the order and send the items. She didn't answer and I thought that she agreed. When I realized that she received the items but she didn't pay and eBay icon "just paid" was wrong, I tried to make her pay for the items, a lot of jewelry, 23 pieces like necklaces, earrings, brooches, and bracelets. She refused to pay me by telling that I canceled the order and she didn't want the items anymore. I spent $6.7 to send the items and I bought a new label for $8 to get the items back.

It seem to me as long as they get their cut they could care less how the transaction go on. They willing let people continue to use their site to scam people. Buyer and sellers. At least with Craigslist you're not being scam by the website for protection you're not getting.

As a seller, people can return products because they no longer want the item. I sold a laptop and the buyer stated that the laptop was described as a brand new, but was not. 1) I marked the laptop as used. 2) Light scratches and a dent were described. 3) He felt he paid too much. He purchased the laptop for $218. He messaged me stating that he would not request a refund if I gave him a $63 refund. This means he would have received an HP Envy 15 TS laptop with some small cosmetic issues for $155. This same buyer has had several returns after searching through forums and is still a member on eBay. EBAY DOES NOT DO RESEARCH INTO THE PROBLEM. They allow buyers to return for anything, despite describing the product accurately. I have now paid $30 on shipping to keep my item.

Attention if you are a seller, so it works eBay buyer makes his purchase. After a few weeks the buyer tells eBay, "I do not authorize that purchase. Someone stole my account. I want my refund" and I do not understand why eBay always agrees with the buyer and I, as a seller, lost a lot of money. There are many honest buyers but there are also many buyers who steal.

They stole my $54.99. The seller never sent me my order. I used the tracking number and found they used a wrong address. They refused to return my money because they did not have a return address so it is somewhere in USPS limbo and eBay sided with the seller and on the appeal because they didn't get the shipment back from USPS!!! That would be the seller's fault on all counts and they will not let me leave feedback.

I have been an eBay member since 2001 with 100% positive reviews. I bought a BIN (buy-it-now) cell phone worth $1000 in May 2018, from a decade old eBay member with over 6,000+ reviews and 98%+ positive feedbacks. Upon clicking 'BUY-NOW', a message popped up saying "Seller do not accept payments now, please contact the seller with a personal email" and that's when my eBay nightmare started!

I have been a buyer on eBay for 6 years - almost 500 purchases. Always 100% feedback. I recently purchased an item. I was told I needed to use a new checkout method. Not PayPal. I had to put my card number in. Later that day, my card had been hijacked and purchases were mounting. My Mastercard froze the card and contacted me. This was the last straw for me. I have had trouble with Chinese sellers, just not happy in general. Ebay has lost a customer. I have a few packages on the way, and I am done. I will shop elsewhere.

Absolute disgrace. As a seller, who pays Ebay their fees, you are treated as the bad guy in any dispute. Buyer claimed that they hadn't received item, I had the proof of posting, but despite that, Ebay totally disregarded that, and just refunded the buyer, without any warning, causing me to go overdrawn. Would not even refund seller's fees, as to quote the most unhelpful customer adviser... 'we had to step in.' Really?

Completely dissatisfied with the customer service eBay is providing. The product is taken back from me but no refund is provided. After six months they sent me a apology mail. Don't go with this fraud online store.

Despite a clean record, it takes one buyer to completely wreck your selling experience. Customer bought an item, didn't wait to receive it, never contacted me, nothing. I called up eBay and apparently it's my fault. USPS hasn't delivered in the item, just a year ago, they looked into delays, in fact, they still do on their policies. eBay employee deflected the topic and used buyer "opinion", I didn't know threats were considered opinions, demanding refund and even stating they would leave a negative feedback; absolutely abhorred. Do not sell on here, you are a statistic in "their" domain. I was forced to refund, or face trouble despite them "having your back". It seems this site's true nature is: take losses, you can afford to, there's nothing you can do about it.

Bought an item from rosecitypremium... Ad stated guaranteed delivery Fri 11/16... No item on Friday... No item on Saturday... No item on Sunday... Seller indicated eBay had put "guaranteed delivery Fri 11/16" so not their fault. Be careful of false promises.

They have screwed up badly with my seller account. Charging me for items I have listed and stopped payment for items I sold and shipped. For months I have been trying to get my money. But knows what happened or how to fix it. I have proof of everything. They also alerted PayPal so they have many hold and began to refund buyers for no reason. I’m a single disabled mom with very little income and because of this PayPal overdrafted my bank account 870$.

eBay is very customer focused. Unless YOU are the seller/customer. Their policies for selling are subject to their interpretation. Which is say, if they want a policy to apply, it will. If they do not, it won't. If you attempt to reason with them about this, their response is, "our decision is final." After telling you to go ahead and appeal they then tell you there is no recourse. If they decide to suspend your account, it is unable to be closed. Since you cannot reinstate your account, you also cannot close your account. Given the unstable nature of their policies, the fact you cannot close your account is inexcusable. After many years of being a top seller on eBay, my best recommendation is that you take your selling services elsewhere when possible.

An eBay seller since 2000, until this last one I had 374 continuous transactions all with 100% positive feedback. I have always obeyed the eBay rules. I have better communications in terms of depth and speed; ship and pack much better; and each transaction I sell has my customer getting at least three emails from me plus a ship date email with tracking number. Every time. I am a legend at description and have many many superlative comments in the all positive feedbacks.

I have spent many years on eBay purchasing every day without an issue. Now I am forced to log in on every other click going through three login screens. What a nuisance. I've called and complained but still not resolved. So this will end my shopping on eBay, going back to Amazon and checking out Banggood, Alibaba, and Aliexpress. I have already had better shopping experiences on both.

I've just sold an item on eBay. I shipped it the same day I received notification that the item was bought. Then I received a notification that the proceeds of the sale will not be available to me for 21 days. At first I thought I'd neglected to update a credit card or something, but I called Customer Service and discovered that a new eBay policy requires such a blockage of funds for any customer who has not sold 25 items. They say I've sold only 6. Well, I've been an eBay customer since 2003, and have mainly been a buyer. I have never received any negative feedback. Withholding funds from a loyal customer is not just a bad business practice, it's unethical.

eBay is the worst ever. If I could give it no stars I would. I sold an expensive wedding dress and the buyer never paid me for it. Every customer service representative told me something different. They wouldn’t even let me talk to a manager to complain. I will not be doing any business with them ever.

I placed a bid on an item intended to be gift for my Dad's SUV. Upon realizing I selected wrong size, I appropriately messaged the seller who 'cancelled the order' & replied with a confirmation message. It has been two weeks and the $70+ item still remains in my cart. I've messaged the seller 3 times and called eBay customer service 5 times and told something different with every call. One representative moved item to 'HIDDEN' under my unpaid tab and told me resolved. One rep told me she needed authorization from the seller, despite a clear message history authorizing. Finally, I called to CLOSE EBAY ACCOUNT and was told I couldn't because I have an unpaid item in cart!!! Either I am being scammed by eBay or or by eBay's seller but either way, eBay is RESPONSIBLE for transactions made on their site. Disappointed would be an understatement. I guess I'll have to cancel PayPal account to close account with eBay.