eBay Reviews

I sold an item. The buyer thought shipping was too long. eBay approves item return without my knowledge. The item was sent to wrong address. Rude customer service stated it was MY fault item was sent to wrong address. BEWARE OF eBAY!!!

Tried to call customer service, the representative was extremely rude! I have sold on eBay for 18 years and now they have placed a hold on my account and they hold my money for 10 days. I sold the item, the customer paid, I have to ship it out, but I get no money, money for what has already sold, for 10 days. Horrible way to treat sellers.

After comparing a number of items from different established online sites and stores with those sold at eBay, I am astounded at the variations in prices and postage costs. I have discovered that those sold at eBay are much higher in cost and often are of an inferior quality, seconds or Asian replicas. In other cases, sizing is clearly not that labeled. Problem is that returning items and obtaining refunds can be so much of a problem and time consuming that one becomes disheartened and gives up.

When an auction on 2/8/18 and paid for the same day. Received shipping notification on 2/9/18 and showed shipment was going to wrong address. Immediately notified eBay and customer service had me correct my address and requested I notify seller in hopes that package was not sent. Was told by customer service that if package was delivered to wrong address and I never received, I could get money back from "Money Back Guarantee".

Preface: I am a personal stylist and have been a part of EBay, buying and selling unique pieces, for years. My sister, a pastry cook, uses this site to post and buy, as does my mother, an artist, and my grandfather, a well-known woodworker. The community has been mostly positive. All of this being said, EBay itself is the most frustrating company I have ever worked with. It has been my experience that, apparently, EBay's goal is to have less dealings with issues rather than deal with less issues. I have been struggling with technical issues for months now: my Watchlist runs an error code whenever I attempt to delete from it (trading 20820) and when I try to change preferences on my account, I am re-directed to my Watchlist. They were mildly frustrating and solvable, I was sure, so I decided to take action.

Shipping Overcharges is quite common on eBay nowadays. Why, eBay doesn't follow its own policy regarding inflated shipping charges. So the sellers add whatever they please to the shipping and make out on it too, at times quite a bit. This isn't fair. There is no way around it and eBay doesn't care.

One star is too much for this fraud site. If you are going to sell something there, be sure. You will lose your items and money, and... lose an extra money because of the stupidest thing of all, called "chargeback" fee for the bank, WTF?! Better go to "Allegro" and sell something safely there rather than be ** by the worst services in the world - Ebay and Paypal, two corporations that don't care of you, it was said VERY gently!!

EBay is Selling poisonous products to its customers worldwide. By not accepting and closing my claim without any intimation to me on mobile and email, eBay has proved its lack of customer courteousness; I am writing this as I have disrespect and hatred towards organisation eBay which is a cheat, unethical and anti-customer organisation; I feel that eBay is surviving by cheating its customers and selling bad quality goods on high margins; eBay has provide this by denying 1. Claim ID: ** (user: **), 2. Claim ID: ** (user: **).

Horrible and discriminating Service!!! First of all they just don't care about sellers and just refund any buyer if they ask to! They don't need any evidence, pictures or something else. One of my buyers opened a case that he received just one custom made product, but he purchased 2 items. In the description clearly said that he had to purchase 2 items for his "size" of product. I also sent him a message, just to confirm, that he understand that 2 items will be used just for 1 product. He confirmed it. After, he received a package, he sent me a message that he need one more and I must go ship him one more for free. Then, when I referred to his message, he opened a case with EBAY and they without any investigating just refunded him!!! Their Indian or Philippines customer service told me that they think that I "cannot charge them too much", because they think it is "too much".

So after years of shopping on eBay it looks like I'm done, USPS said they deliver my packages which they didn't. Whenever you buy a package that you really want you track it every step of the way to the day it said it would be delivered. I waited outside got the mail when it was suppose to come in. Wasn't in the mail yet it said delivered. Contacted the seller. He said sometimes they do that it should show up the next day, I've never had that happen. It's good to know that I'm straight out of luck when things like this happen because it could have been a $300 purchase. After today receiving their decision to not give me a refund on such a cheap item lets me know I can no longer spend my money with them.

eBay has the worst service. Twice I have tried to sell an item just to find out they lied to me about the cost of shipping. They even charged me seller fees on an item that never sold. Unless you plan on giving your stuff away then don't use eBay.

I had a 100% rating. I treat people well and honestly. I sent a brand new pair of very expensive dressmaker's scissors to a buyer which were factory sealed from the manufacturer with no way to get to them except cut into the sealed packaging and I sent them packed very securely. The buyer sent eBay a claim that they were used and defective but "she had to use a microscope to see the defects". When was the last time you took a new item out of a sealed package and put it under a microscope to try to find defects?

I have purchased a LED bar for my truck on EBAY from SOLDEASY. In the description of the bar it stated that the bar has a 5 yr warranty. It is a OSRAM 52in curved light bar. The original seller does not respond to my requests to do something about the light being defective and EBAY is not holding its seller to a high standard. I tried to reach out to the seller SOLDEASY multiple times. Reached out to EBAY where the customer service representative was less than helpful and refused to reach out to the seller and get to the bottom of this issue. I will be filing complaints with all everyone till something is done about this. I paid for a product that is defective and SOLDEASY AND EBAY FAIL TO HOLD THEMSELVES TO WHAT I WOULD CONSIDER A NORMAL STANDARD. False advertising and fraudulent business practices should not be allowed for.

I've sold a high value item to this ebay buyer "**". As soon as the payment was received, I shipped the item. On the process of shipping, the UPS website kept crashing so I had to run to the UPS store near by my house and continued the process there. The buyer paid $125.85 for shipping, but at the UPS store the shipping cost came out $162.80. I happily paid extra $36.95 for the buyer.

I listed a valuable jacket on eBay which was "sold". The listing included a shipping fee of $75. When buyer paid it did not include shipping. When I asked him about shipping He sent me screenshot of the listing which differed from mine. It stated free shipping. Ebay's "solution" was for me to invoice the buyer through Paypal for shipping where they transferred my call. I spent over an hour with PayPal and another hour with the buyer trying to resolve. The buyer agreed to pay reduced shipping and was justly feeling that the terms he agreed to when he purchased differed.

Never received product. Had to wait an additional 9 days past the delivery due date before I received refund. Their system is really bad, better off on Amazon or different site. No wonder people are going to other sites to buy products.

Since the very first time I have purchase powers tools, they use DHL to deliver the packages to Brazil, but it is not working properly. The packages arrives to Sao Paulo, Brazil, so they don't send to me directly. They claim that ¨my ZIP CoDE, my Postal Code, is not attended by theirs trucks¨, which is an absurd! They send by the local Mail, called ¨Correios¨, and they don't provides the tracking number to me, just after I complain in the ¨local kind of ConsumerAffairs from here¨, called ¨ReclameAqui¨.

I am so disappointed and DISGUSTED with eBay. Back in beginning of December, I chose to accept a seller’s promotion offering 50% of seller’s fees. This promotion ended end of December. The promotion required that you list offering 30-day returns. DONE. Then I get our December invoice $750!!!! I was in shock. So I take a look at my invoice and the first thing I realize is that eBay did NOT apply the 50% seller’s fees promotion. I call them. The fun begins... The supervisor I talked to, is attempting to convince me that I looked at the promotion but did not join the promotion. I could see where this was going. I requested that he review my account, as at the time I actually called eBay to inquire about the promotion, "what's the catch"? The rep explained it to me, and even gave me the ending date of the promotion. Now eBay tell me because they don' see anything on their end, about any promotion, I cannot, and don't qualify for the promotion!!

This is not the first time. Sell your merchandise on eBay is taking a chance to lose it all. Both time, the buyers complained that the merchandise is not as described, which weren't true. The first one was the New Old Stock of A Unique Vinyl Album from the Seventy - buyer said it was bad & damaged, ok, I refunded and buyer didn't send back my album and called eBay and nothing was done for me - I have even send the self stamped address package to the buyer to send me back the Album. Nothing come, eBay didn't do anything. The second one was a another buyer that complained as the merchandise as not as description as good condition. I response to him to send it back and I will refund, he complained to eBay and eBay refund him from my PayPal account and I am out of the merchandise and money. eBay has support Buyers and doesn't listen and taking care of the matter as Rightfully Judge!!!

I have been a faithful eBay customer for +15 years. I have sold and purchased thousands from the site. The site has technical issues and eBay refuses to take responsibility. The customer service are poor English-speaking and do not understand the meaning of customer service. Very disappointed.

Long story short... I sold a factory sealed item on eBay for about $150 and charged $13 shipping. I indicated that I do not accept returns. The actual shipping cost about $25 which I was happy to pay as I underestimated the cost. When the buyer received the item (which were trading cards) in individually wrapped boxes, he complained that the individually wrapped boxes were damaged... Not the cards. This was truly the most petty complaint I have heard as the boxes had just minor tears but had absolutely 0 effect on the cards being sent. Reluctantly, I told the guy I would give him a few dollars to keep him happy but he demanded a full refund. I told him not only could I not refund him as the factory seal had been broken, but the additional shipping costs would make the entire transaction a complete loss for me of over $50.

Their money back guarantee is a joke. After waiting a month for an item to be shipped, I contacted eBay and am still trying, unsuccessfully, to get my money back. eBay has ignored my repeated requests for an update. I would never again use eBay.

I tried to sell something and then realized that my account was restricted and I was unable to sell anything. I called Ebay and they told me I sold some counterfeit item back in 2014. I asked them why they never contacted me about this then? She had no answer. Basically was told I should have paid attention to my account. I have sold products after 2014 but never had an issue. She told me using Ebay was a privilege and my selling capabilities are restricted indefinitely. I expressed that, "If you can me what the issue was so that I can dispute it because I know I would never do something like that," and that Ebay was wrong but she said that her records don’t go back that far and there was nothing I could do. Very frustrating moment when I know I did nothing wrong and they would do nothing to help.

Few weeks ago I bought a service to unlock my iPhone. Seller was welcoming and once I paid the seller mark the unlock as Shipped. I was ok with it cause I thought that's his way to say he is processing so I let it go. Said, "You have to wait 10 days." So I did. After 2 weeks I sent an email, he didn't reply. I sent another one the following week so the same didn't reply. So I opened a case and asked about it. He replied 2 days after to say he unlocked the phone then it's locked again and sent me a letter in mail. I didn't understand what the letter has to do with anything (I didnt get anything)!

I purchased a new product, but received a used product and the seller refused to provide a return shipping label. eBay A-Z Grantee procedure is too time-consuming and not worth to spend the time. I feel eBay knows that many sellers are using eBay to sell misdescribed products but they don't do anything about that.

I have had an eBay account for several years and have seen a decline in the site. They hide fees. The site is very hard to get any information from. It is impossible to contact them. They try and make sellers powerless and have unfair policies. It seem as eBay works to cheat out the individual seller's rights and rip them off as much as possible.

Any time I have made a purchase and have some issue (which seldom happens), I can call eBay and talk with a rep. Problem is typically taken care of right away. They encourage their current sellers to offer free shipping. You need to check this on the website, but if they offer free shipping they also offer a free return if you're not satisfied with the item. Be it used and doesn't work, of something new that didn't fit right. It's not a problem. Many eBay prices are lower than the competitions. I like that. I don't have any of my receipts since there's no reason to keep them.

Lately everything I've purchased on eBay has been damaged or defective or DOA upon receipt. I stopped buying electronics, jewelry, even makeup as all delivered with some defect or damage or wrong item. Anything with moving parts is defective, second quality, or used marketed as new. I thought I'd try one more time and buy a Bluray movie. It was posted as new, sealed in package with Bluray disc, Dvd disc and Digital HD copy. I opened movie to load digital copy to my Vudu account.

I bought a tablet on 11 January 2018 on EBAY seller Milazotos Item 142651354247. Next morning eBay notify me the seller's website was hacked and I must contact the seller which I did. No reply from eBay or the seller to refund me. This is not the first time it happen to me on eBay but it is the last time. If you want good service look at GearBest, Banggood or AliExpress. Forget about EBAY.

I have a 500 + 100& rating on eBay. However, I have been screwed several times buying lately. The most recent and worst was from a company out of Florida "vacationpropertiesforless", item# 322967262081, I was the highest bidder on a timeshare they were selling in Va at Massanutten Resort, A Summit. When they sent me their contract to sign it was a joke. It did not have the preagreed on terms in their eBay ad. Ex: They said the $785.00 Maintenance Fee was already Paid by the seller, but they would not add that to the contract. Yet, promised it was paid several times, I have emails of this. I called Massanutten Summit Admin., The 2018 Maintenance Fee was never paid as Vacation Properties Fla promised. I left bad feedback and eBay would not publish their illegal selling scams.

eBay used to provide customers with a case by case consideration, but has gotten so automated that the system uses broad strokes to determine resolution. I have purchased quite a bit through them, often opting to pay the premium vs directly shopping through a business's website because of their buyer protection. Recently I purchased a product, and was send the wrong item. I contacted the seller explaining the situation, in which the acknowledged their error. I followed their instructions in how to process the exchange through eBay.

Lies, lies, lies. NO money back GUARANTEE. eBay closed my case in Seller's favor. I was not able to returned the item even item is NOT AS DESCRIBED! I wish was another web when I can buy and sell AND be SAFE FROM EBAY'S LIES! I stucked with item which I don't need because of seller's lies in resolution center about her item and after they even removed my neutral feedback to that seller. What kind of DEAL is it?

I ordered a watch off eBay and I never received my watch. And when I sent un a request they immediately sent me a sorry letter without explaining why. Now I'm outta my money and didnt receive my product.

I contacted eBay prior to purchasing a car through eBay. I was told I would be 100% covered if a purchased car was not as described & w/ a title. eBay is not backing their promise. On December 3, 2017, I contacted eBay to ask about their buyer protection plan. I recorded our conversation to prove that I was told it would be covered. I then contacted the buyer and asked that he place the car on eBay and I would even pay for the buyer fees so that we had coverage should he turn out to be a bad seller.

eBay charged my Paypal account For a $4.30 return label to a seller. When I clicked on the label and seen the cost of it I backed out of the label and decided to make a return label myself by using Microsoft Word. Then took the item to our post office. I have talked to eBay twice. The first time they told me they could see that I never used the label and would credit me, that never happened so I called them to see why, they read the notes which said, customer understood that he used the label and would not be getting a refund.

I agree with everything Debra just said. I was transferred 3 times, spoke with 4 different "product specialist" and what it boiled down to was they wanted me to log in to my eBay account once a month every month even if you were not using or selling on eBay. If you did not do this they were going to waste your time and frustrate you with completely worthless customer service.

When I buy on eBay I really save because some of the things are open box and the price is a very good saving. Some are discontinued which I only find online. Last of all eBay will help you if you're having problems from the retailer.

Buy on eBay a POWER inverter. I was told that they had the product. I had received the goods made the claim two months ago. I answered only by email. They told me they helped me ask me to send the product or return the money and that I was lying and that the date of claim was fulfilled when I have all their emails with the answers and today they indicate that my case can not do anything because it is possible that it was stolen and for understand I already received it. It is not the first time you see that I buy with eBay but after this experience I do not buy any item again. Bad service when it is a claim. If it had arrived I do not have to make this claim is a lack of respect for this two companies. It is a lack of respect towards the consumer and unfortunately I will not receive my money nor my product but I will let you know the bad service that is being offered with these two companies.

I have used eBay to buy a used GPU. I paid in full amount instantly with valid credit card and my money got exchanged to USD. The seller cancelled the order after two days of payment. He said he shipped the item but he did not. My payment refund became pending for 5 days. The money is being refunded in USD and not my credit card for some reason. So I lost about $65 to exchange it back to Japanese Yen. (Order amount is $950) Moreover eBay suspended my account saying, "Your actions pose threats to the community." All I did since registering is ordering this used GPU. And I used my legitimate credit card through my PayPal which I have for about 10 years now. I tried to resolve the problem or at least understand why my account is suspended without any result. Ebay support simply told me to look for other auction websites.

eBay said I received a payment on my item for $730. I shipped the item, and when the buyer received the item, the payment was withdrawn. I spoke to eBay on this, and they transferred me back and forth with PayPal for 3 hours until I collected enough evidence that the buyer was a scam. The representative told me she was opening a case with the Internal Department and that they will contact me within 48 to 72 hours. A week and a half later with still no response, I called them back and they told me there was nothing they could do. I followed their selling procedures, and have sold thousands of dollars of products on eBay's platform. Now that I know I cannot be protected in these situations, I cancelled my membership with eBay.

Wonderful! When I didn't receive my purchase I called Customer Service and they most effectively and efficiently resolved the issue and reordered from another vendor. I was most impressed by the Customer Service Rep and the entire company culture. I want to personally choose my animal welfare rescue. HOW!

I got rip off by eBay. I purchase parka coat from eBay and contact seller, "Where is my coat" and they fool me for couple months. That was wrong address and they will send again. I never got that coat and my case was expired before expiry date and eBay send me email that I will not get my money back because seller told them that my order was delivered already, then I understood that eBay telling me that I got already that coat and I'm trying riping off them. I will never again shop from eBay. They are ** thieves. I had good opinion about them until now. ** eBay. Your Never again customer.

I had a problem posting to eBay, after 4 days of waiting and six hours total on hold, they cannot seem to figure out the problem with this technical issue, which is on their end. I got the same pat answer each and every time. The last call I was insistent and would not just accept the "pat answer" and the operator hung up on me. I am deleting my seller account and I would advise anyone who is considering becoming a seller on eBay TO STAY AWAY, they have horrible customer service and there are hidden fees on everything!

After "unsubscribing" countless times and still receiving email promotions, I wanted to contact eBay to see if there was something less drastic than deleting the account. The only method of contact I could find was a phone call. Trying to navigate through their "contact us" menu was like navigating a labyrinth. I refer emails for questions, but that wasn't available. "Chat" is my last resort. Past that, if it's that important I will call. Generally though, I will find another way around. Like deleting my account (still getting emails). It's too bad, but I figure if there's something I want that badly, I'll create a new email for that item and delete the account when through.

I was scammed out of my money and the item after purchasing a supposedly authentic All-in-One VR Headset. The scam was thought up by a dishonest Chinese eBay seller who is selling counterfeit items on eBay. When the seller from China signs up for selling on eBay they give two different addresses to eBay, one is real and the other is fake, and eBay unknowingly allows them to do this. When a buyer unknowingly purchases a counterfeit item and returns the item the seller has to automatically pay for the return shipping but puts the fake address on the label and the United States Postal Service is not able to deliver the package and it ends up lost due to the fake address. PayPal and eBay will not refund the buyers money if the item is never delivered to the proper address.

eBay is fraudulent through and through. They do not stand behind their policies for sellers. I was ripped off by eBay, was repeatedly lied to by various reps and resolution center. They let con artist buyer take advantage of me when returned item with missing parts, was forced pay for return ship. Would tell me to fill out affidavit form that they never sent. In meantime they refunded money to a con artist buyer and told me that I am not entitled to open an appeal. eBay is rotten and needs to be shut down. So many violations and so much abuse. How they manage to stay open with all of that?

I acquired a Smart TV Box through eBay at the seller Smartbuy 101 and received the defective device. I contacted the seller and sent the item back to the later exchange. That was October, and so far, I got nothing. I tried to connect with the store via eBay but they refuse to help me or provide me with the seller's phone. Be careful when purchasing electronics on eBay, especially in this Smartbuy 101.

eBay is the satellite service of shopping. The variety is unending. From name brands to generic you can find it all. Plus shipping rates aren't that high. It's easy to navigate but you do need to gain info on reading about sellers. CS at eBay has always been fast, friendly, efficient and reliable. This is the site I recommend most often.

I got cheated when I used the Global Shipping Program (GSP) of eBay to sell a brand New Laptop - Apple MacBook Air Sealed 2017 edition. GSP claims / says - "no hassle selling, you just ship the item to Kentucky & we will take care of everything else." So I sold my laptop for $899. Buyer was from Russia. I sent my item to GSP & it was received & accepted & shipped to the buyer. I dont know the buyer & I was comfortable with the transaction. I saw that the product got cleared the customs & was delivered.

If you're a seller beware. eBay will hit you with so many fees that you won't make anything on what you sell. They charges %10 on everything you sell as well as a PayPal fee and then you have to pay for shipping. That as well as a monthly fee. Sell elsewhere because for a $200 item you sell you will have to pay them $30 to $50.

eBay does not care about you or your concerns as a seller. I have had returns due to "Defective Item" because the buyer's computer did not have the proper specs, they always win because eBay cannot prove 100% that it worked when I shipped, it's ridiculous. This has cost me $100s of dollars because of course eBay will keep their share no matter what. They also do not care when they make a mistake, during a return there was 1, literally 1 out of the 6 different ** addresses that was set to an old address and that is the one they used for a return, needless to say when it's a $600+ item of course the current resident didn't receive it. eBay will do nothing because 1 address (address used to signup 4+ years ago) was incorrect, even though the other 5 were current. I have had a similar experience with customer service, buyer bricked a product I sold to him, I fixed it, did it again and then wanted a return.

EBay does not care about you or your concerns as a seller. I've been hung up on, given attitude and disrespected. Policies are not clear or explained. I was charged a ridiculous amount for selling an item that was supposed to be returned, mind you it was never returned. I lost my money and my item selling on eBay. You'll be better off selling on Facebook. EBay is a scam.

I have ordered many things from eBay over the last 5 years and with the exception of only one, every single item purchased was excellent and all the sellers were wonderful to work. When I did have an issue, where I did not received a product, eBay's process was very simple and they issued me a refund almost instantly. Love love shopping on eBay!

eBay is a scam, I've been waiting on two to three shipment for over a week, and it takes a long time for the shipment to arrive, I guess eBay is trying to rip people off since it's the holiday season. Buyers beware.

STAY AWAY FROM — they are built for buyers so they can keep making money. Buyer said item was defective and nothing was wrong with item at all - then the item was never returned and they debited from PayPal.

In general eBay is an even playing field. It allows novice buyers and sellers as well as experienced ones to do business together. The rules & guidelines are clear and make things fair for all. The variety of merchandise is virtually unlimited.

THIS IS A WARNING TO ALL EBAY SELLERS! I recently sold my S8 Galaxy phone on eBay, under the good faith and goodwill that eBay was going to abide by their own policies on their own rules. The buyer took my phone for two weeks and makes claims that an "unlocked" S8 Galaxy Samsung phone purchased in Canada doesn't work with the network in the US. I am from Miami and I used the phone without any issues or limitations claimed by the buyer. eBay after two weeks, decided to favor the buyer under buyer's remorse!!! In their own policy, it clearly states "it is not covered"!!! They lie and make up rules as they go, and their policies mean nothing! They should write one simple policy, "WE DONT PROTECT THE SELLERS AND BUYERS CAN SCAM YOU OUT OF YOUR HARD EARNED MONEY"!!!

I order frequently from eBay, at least a couple of times per month. "Usually" I order the same item, but not always. I have found eBay to be a very simple way to order items online and the prices of the items I order are very much below cost of what I would normally pay at a store. In the past 6 or 7 years I have only had ONE issue. I never received the item I had ordered and for which I had already paid. This was NOT the fault of eBay. The tracking number for the item showed that it had been delivered to my home address along with the time the item was placed in my mailbox which was in the afternoon.

I ordered a DVD boxed set for a Xmas gift the week before Thanksgiving. It came fairly quickly, but was the complete wrong item. I opened a case with eBay, but apparently chose the wrong option "I didn't receive my item" over a semantic issue. I DIDN'T receive the item I ordered, so chose this and explained in the text of the message what happened. Apparently I was supposed to select something else, but none of the options really seemed to fit "I was sent the wrong item". The seller did his part in getting me the return label, I returned it, and asked when my actual item was being shipped to me. He said "today" but after over a week, that didn't happen. I asked where it was, but got no response after a few days. Then I got a Refund notice from eBay to solve the problem, but now it's too late to get the item for Xmas.

I accidentally ordered an item from an individual. Going by Scarlafermion I contacted them 15 min after to let them know I needed to cancel the order. They responded with, "I'm so sorry to hear that. Let me help you with that." So they obviously received the message. I contacted eBay to see what I could do about stopping the payment and they stated that they could not stop the payment and had to allow it to process before they could do anything.

I made a purchase on Dec 2. Item should of arrived Dec. 12 shipping from Florida to Ohio. Item hasn't arrived yet and eBay can't do anything. Stick with Amazon. eBay ripping people off and all sellers are cheap.

I sold an iPhone on eBay for $1,500.00 on October 6, 2017. eBay received the money and sent me a shipment label to ship the item. We requested the signature on delivery and paid an extra amount for that. It said that eBay had received the money and will hold for 21 days in case the item is returned. We shipped the item and waited for the payment. When we did not receive the payment, we contacted eBay. They told me that the buyer has cancelled the payment and I should not send the item. I never received any email or any information on that.

I ordered a tent that I never received. I complained but was told the order was received so I wasted my money. After complaining to eBay closed the case even though I told them I never got it. I will never use eBay again.

This company endorses people who claim they sell new genuine phones like HTC and Samsung. The phones are cheap made in China knock offs and when you bid, the location tells you it is in the USA, when in fact it comes from Hong Kong. The seller uses an address in the States and provides a tracking number that does not show any tracking information as the package has never been dropped off at the USPS office. Then, when the cheap item from Hong Kong arrives in the USA the product gets shipped. eBay and PayPal do nothing about this, especially since many people complaint and left negative feedback. They endorse and enable this behaviour! Also, eBay claims to be a separate entity from PayPal, when in fact they work together in scamming the customer!

I received 3 Terracotta aquarium ornaments that I ordered from an eBay seller that were almost $20. Two came in broken, and one had black mold. I tried to salvage the chipped ornaments and cleaned them thoroughly with strong vinegar and water washes for hours. Two chipped but salvageable ornaments were used for fish but the one that had the black mold (cleaned out thoroughly) killed my fish. The ornaments after being cleaned extensively had no smell before being used for a fish bowl. After finding the fish dead the next morning, I removed the one ornament and could smell an ammonia like chemical smell. The other ornament had no chemical smell and both ornaments were cleaned in the same place at the same time, the other fish did not die.

I sold a product on eBay. The buyer claimed the item was damaged. It was in perfect condition when sent. eBay "ruled" that I needed to refund the buyer and pay for return shipping. They refunded the buyer, but the buyer never sent the item back. They will not respond to email, and the buyer will not respond.

Ordered a key and it said it was delivered. It was only a ten dollar item so no real gain if I was to be a scammer. I contacted the seller. All they did was send me shipping information on a order which did not resolve the problem. I asked eBay to help and they did nothing. Gave me the same runaround as the seller. I will never purchase from eBay again. Amazon has never given me problems. This is the third time I've given eBay and its sellers a chance and again they screwed me. Worst website ever.

I ordered an item on Nov. 28th. The item showed estimated delivery date of Dec. 4th-11th. It didn't arrive and when I checked the tracking info it showed it had been transferred to the delivery service provider in GA on the 6th and the tracking info stopped there. The location was about 300 miles from me. I contacted the seller and got the, "Oh well it is the holidays, give it more time." I'm sorry but an 8 day delivery window that isn't met isn't acceptable. I talked to an agent at eBay after a long hold and she went back and forth. At first it was she would put in a refund request and I should have my money back within 24-48 hours. Then it went to well it actually will be the 18th before we can escalate this and give you a refund.

Don’t sell with eBay!!! You’d be better off selling with Craigslist, Facebook etc where there’s no fees anyways. I have been screwed a NUMBER of times because eBay does not enforce their policy that a bid is a contract to pay. They don’t require payment up front so I’ve had a number of fraudulent buyers and even buyers who just changed their mind refuse to pay. The most frustrating was my most recent sale of an item that was out of stock at the time and I had multiple bidders, the winner decided not to pay and now the item is back in stock so I can no longer sell it. EXTREMELY frustrating because I had other bidders who I could have sold it to but now it’s too late because eBay doesn’t enforce their own policies. Ridiculous.

I ordered a Tiffany & Co. 925 necklace from an eBay seller. When the item didn't arrive, I contacted the seller who said this her account had been hacked and she never listed this item nor did she receive the PayPal payment. I reported this to eBay who insisted that although they could see that the seller's account had been hacked, they would not step in until the 4 day waiting period expired. They refused to stop the transaction or refund the money. Absolutely TERRIBLE customer service. I asked for a supervisor to escalate this and was told there isn't one!! Lies on top of bad service. I will close my eBay account!

After receiving a 15% off coupon from eBay I decided to use it to purchase computers for my grandchildren, no matter how I tried to redeem this coupon I was turned down for not having the right code, I've made purchases galore on this site and found this to be the last straw. I may be a single customer but local merchants are not too large for my business.

eBay Inc is using a top rated seller (user) Joseph ** seller ID "Hubcapjoes" to abuse and go after me and my workplace on YouTube under the "Crazeenydriver", and "CrazeenydriverNYC" channels. He is a spokesperson for eBay Inc and is doxxing my workplace telling people to get me fired. I was also a user of eBay Inc but not anymore. This is a privacy concern eBay allowing their top sellers to cyberbullying, bully and harass former users of eBay Inc.

After selling on eBay for over 20 years (yes, really), I received my first negative feedback due to a buyer complaining that I sent an item not as advertised. I immediately accepted the return and upon receipt of the package, opened it to find a different item than I shipped. I sent a new item, the one I received back was used, damaged and had sand in it. I would also like to note that the buyer did not contact me, not even once regarding the transaction. After reporting the buyer to eBay, I have heard nothing. I then looked at the buyer's account and they have left a negative feedback on dozens upon dozens upon dozens of transactions, clearly abusing the feedback system. This again has been reported to eBay. After waiting and waiting, I have still heard no response from eBay and the buyer is still leaving negative feedback comments willy nilly all over eBay.

I contacted their Customer service. Got very upset as I am seller with eBay tho, I did have an account back in 2013 for a 2 years so I am not brand new seller. That account I believed was still open as I changed emails. I need to use a new email, to use my eBay. I thought this was ok no problem until last month I sold a number of books as I started selling quite a lot of books, so this month 6 days into the month and my PayPal account is over £26 pounds and I am not in work. I was happy at first to get a few sales... Then I noticed and realised every sale they withhold my money up to 3 weeks. Their policy I think it's a joke. So upset. Today I cannot post item. Had them a week or more now! Affected me. Very upset.

I bought two products from eBay. One was IP TV, the product received in used condition and not working. I tried to return it or replace it or even fix it. They got me on touch with third party seller. Refuse to cooperate. Stating it was received by October 19 and I tried to contact them on Nov 23. More than 30 days. Ignoring my request to confirm it is not new as described in their letting and bad non working product. My experience with eBay is very negative. No action taken with people misleading consumers with wrong information selling used products as new. Poor response from eBay is very suspicious.

In several cases where items were returned damaged by the buyer, eBay continues to find in favor of the buyer by refunding the purchase price! They give no credence to the Seller's position! Even when logic and the evidence supports the seller, they defend the buyer! And many times they don't refund the selling fees to the seller! This is highway robbery! We are talking about 10% or MORE of the selling price!!! So Seller beware! I would NOT recommend you use eBay to sell your products! They pretend to offer seller protection but they DON'T. It is no wonder they are no longer leaders in the reseller marketplace. There are many other options on the internet and apps available for selling your products. Available now and I would recommend these alternative be used. Don't waste your time using eBay. If you don't look at these other options, you will soon live to regret it!

I received the following email from eBay: eBay policy breach: Feedback Extortion. We’ve looked at your eBay account and see that some of your actions do not follow eBay's Feedback Extortion policy. As a result, we've taken the following steps: The following feedback you left has been removed: Using the feedback or detailed seller ratings (DSR) systems in exchange for any of the following isn't allowed:

That's having trouble with my eBay account. I could not pull it up but the gentleman I talked to help straighten my account out was very nice and polite. It took about 15 minutes to figure out that I have my email address wrong and we were able to pull up my account then so I am very pleased customer service.

eBay promises to protect you in your purchases. WRONG! I used eBay for years. Had a 100% rating on sales/purchasing, then I made the mistake of buying a large item "CAR". There is so much confusion (I think intentionally) in customer service it's unreal, you never get the same person and it's always a runaround. I'm out in expenses of $7,000.00 and all eBay is concerned about is their listing fee. I refused to pay and so instead of helping solve my problem, they simply blocked "MY eBAY" use. Suits me, it's been a total nightmare that I will have many years of trying to recoup from.

On November 29th at around 9:30 -10 AM I tried to purchase an RTI Priest Bullpup Air Rifle listed for sale on eBay for auction and a "Buy It Now" for $900. That item is worth $1600 new and is very rare so the $900 was a great deal. After clicking the buy it now it said the normal warning that I agreed to buy it and when I clicked to pay I received a message saying due to restrictions in my state I could not buy it. I live in Virginia and know that no such restrictions exist. I have purchased Air Guns from Amazon and Air Gun Depot online with no problems so I immediately called eBay. I spoke to six different people at eBay on my first call. Two of them agreed with me that the blocking of my purchase should not be happening. One had me try to make the purchase from my mobile device as each one failed they passed me to different departments.

Just so you'll know--eBay keeps money on items you sell for 21 days. First they say they will release it when you hit $250 in sales--then you do and now it's 25 sales too! So you sell a $400 item--you SHIP it --and THEY KEEP THE MONEY FOR ALMOST A MONTH. Any fool knows the use of money IS money--and they are using yours! Also, YOU PAY THEM COMMISSION ON MONEY YOU SPEND ON SHIPPING!!

For some reason eBay changed my account name and the shipping address without my knowledge. Some random address was put in the shipping and when I purchased some things they were routed to an address I'd never heard of. My nickname was also changed to something I would have never done. However, I can't change it back because it is linked to my email. eBay insists they didn't do it and they can't fix it. It cost me extra to have an item rerouted to me and the other the seller just got back. Hours off the phone to eBay simply results in them telling me it was my fault and there is nothing they can do. Obviously it was a computer glitch but they refuse to take any responsibility. They also tried to blame PayPal which was functioning very well.

I placed a bid for a pair of boots, the seller contacted me a few days later to say she had listed the boots as the wrong size and wanted me to cancel my bid, I checked the options and there wasn't one to cancel, so I emailed her back to say I did not have that option. She waited a few days and emailed me again to say the eBay team had told her to contact me and get me to cancel the bid! Again I emailed her to say I did not have that option and she could cancel the item. The sale went through and payment taken and then I received an email stating I would be refunded reason being 'bidder asked to cancel bid'. Fair enough. I then received an email from the seller blaming me for the whole thing! I replied that she always had the option to cancel the item and should have done, Anyway I then received another email which was quite offensive, so I contact eBay.

Went to purchase an item off eBay and the eBay bonus bucks were not showing up correctly on my checkout screen. I called eBay and was assured that they would show up correctly after I paid for the item. Of course in typical fashion, they did not show up. I spent an hour on the phone and got nowhere with them. It wasn't about the money but it was the principle. I got 48 cents rather than $4.80. Not a big monetary amount but it is based on principle.

I have ordered EZ Lip car skirting (lip) through eBay on first week of January 2017. Until now I have send around 20 emails regarding this issue to the supplier and eBay. Just 3 or 4 times they have replied but their replies are same as making us fool. What can I do to get my money back? It is almost 11 months now since I paid for this item. Until now no one called me to collect the item or to ask about my location. I am from Abu Dhabi and I have checked with local postal office, but they do not have any idea about such an item. This is a reminder to all not to be cheated anymore by paying for EZ Lip.

eBay does not have electronic contact, so no proof of what was said. 1st purchase I specifically looked for seller with good reviews and in USA. Items expected in 1-2 weeks. I write them with my purchase said, “See you're in California hope I get it in a week”. No response. Then 2 weeks ago & no product. I view status...coming from China. Sent complaint to seller & eBay said, “Still want items”. No response from either. Wrote again, a month later asking when, where, what's the tracking number. NO RESPONSE AGAIN looked at status now saying by November 17th. Still no product (it's the 24th)... Wrote the seller & tried to email eBay. Only can call, no chat or email so I have a record.

Received permission from eBay to return an item. Followed their instructions with tracking and waited 1 month for return before contacting eBay. Item was apparently lost and since the seller from some province in China, never received the item, they will not refund my money. Never use eBay for returning without buying insurance. Horrible customer service and they won't protect buyers from overseas sellers.

I am very good about giving great reviews when it's great customer service. But, unfortunately Ebay has really made me do this, I don't understand how a company can have customers who continuously buy from them and when you need them when you have a problem with a purchase, plays games and give you the runaround. I had purchased a product, and yes it wasn't that expensive. But, it was mine and I deserve to get what I pay for. As I was saying, I purchased a product online from a seller on Ebay, it was at my doorstep days early, only to pick it up with it completely open at the top and the merchandise not in it. I immediately called them to see if they could track it and see what to do if something like this happens, which was the first time in many years I had experienced this situation.

eBay sells the worst product. I have got some mobile purchases from eBay that their chargers have been spoiled in 2 days. eBay has not changed these and their bill is not valid. Please do not have any service center. Do not buy any products this site. I have not seen anything worse than this, there is a very poor service in eBay, I will never buy anything.

Signed up for an eBay account because I wanted to buy some items with gift cards, and thought that was the only way to do it. 20 minutes later I received an email stating that my account was suspended indefinitely, with no explanation as to why, and no info to contact them about it. After going to the eBay website and through about 10 steps, I finally got to talk to a customer service representative. She gave me the excuse that my account was suspended because a lot of people were signing up and they needed to verify my identity, and wanted me to answer a bunch of personal questions and submit to a background check. I told her no, that I had never encountered anything like this when trying to buy something online, that it was poor practice for them to force people to go through all that, and if it was the way they did business then I didn't ever want to buy or sell anything on eBay.

Spoke to a rep about a return today, as I was talking she said, "We can't talk at the same time." This is because she constantly kept speaking over me as I was trying to explain that I had already reached out to the seller. She was condescending after this and wanted to hurry up and get me off the phone.

A seller advertised 2 bottles of ** for $5.44. Stated someone hacked their site and it was 1 bottle for that price. Now 2 weeks later and bogus site still up under sellers name. Have made calls to eBay 3 times and emailed once about the "fraud", and they have not interceded to take down false ad. I asked to speak to supervisor about issue, but they refused that. They really don't care if fraud is taking place on their website.

I sold a calculator to "Ingrid" but he doesn't know how to use a perfect calculator and returned it to me and refused to repay the shipping cost. eBay could not do anything about it, then where is the eBay's Seller protection plan? eBay, you are a liar.

eBay's customer service is a joke. Rude staff, long (over 30 minutes) waiting times. Do not offer solutions despite sellers that defraud buyers (not sending items or sending not authentic ones or dont send at all). There are sites you can buy cheaper, and better CSR. eBay is outdated and conducts business that is borderline criminal.

I ordered a Halloween costume for my daughter Oct 19th. It said it will be here Oct 26th. I emailed the seller topfun_global because there was no tracking info. They told me I will have it on Nov1st. I said, "What good will it do me then?" They said they will refund my money. Then eBay emails me and says they're not going to refund my money. So basically I had to go buy my daughter another costume and out of the money for this costume. So pls save yourself the stress and time. Do not order from eBay and definitely don't order from topfun_global. Bad business.

I’ve bought many items over the past year from eBay and only ran into one issue where I was conned. But eBay backed me up and I got my money refunded. Other than that, I’ve had great service from sellers, fast response times, mostly quick shipping, and have had no major complaints with anyone. I have bought digital DVD codes from different sellers thinking it could be a scam but it was not. The codes worked great. I don’t have any issues with the service that eBay and its sellers provide.

I have proof I received a damaged item from an eBay seller. The seller ignored communication until I negative posted feedback. They suddenly became keen to resolve the dispute until they successfully had my feedback removed. They now can afford to ignore my emails again. Hardly surprising I hear you say. What is incredulous is that eBay claim to have investigated the feedback, without contacting me, before its removal for simply stating the truth in a respectful manner (IE nonabusive). It beggars belief that the feedback rating system lacks any integrity whatsoever and can be sorted in this fashion with eBay's support.

On October 31st, I received a package that I ordered. I had ordered the wrong thing so I sent it back on November 1st. 6 days later I called my bank to check on the refund, they don't have a record of it. Just the original purchase. I contact the seller at 10 am, Central Time. I get a response from the "U.S." seller 12 hours later stating that "am not have product".

Purchased a Halloween costume for my daughter. My oldest son was home. No package arrived. Contact seller. He refer me to the post office. Place a complaint with post office. They refer me back to seller to inquire if insurance was placed on package. He said no. My daughter Halloween was ruin. But I’m suppose to be ok with eBay resolution center decision. Package was left on porch. “Oh well. If you didn’t receive your item it’s not our problem.” Seller place tracking. Who cares... eBay is horrible. There is no buyers’ protection just the seller.

I ordered a few movies months ago and it was sent to my old address. I do know the people living there and asked them to let me know when it gets there. They never received it. That was at the beginning of this year. I didn't bother with it because I went to Montana for a summary job but I still receive emails from eBay and I will never use them again.

I sold a open box new product with a clear No Return policy. Buyer received it and emailed me that he installed it and it did not work with his system and “after he installed it” the screen was twisted. Ebay allowed him to keep the item and refunded the full amount including shipping. SELLER BEWARE. No returns means Ebay will steal your money!!!

I ordered a big bumper. FedEx must have delivered to the wrong address. I asked neighbors and no one saw a package get delivered or stolen. Pretty hard to miss a big ** box. So eBay money back guarantee is all ** because I don’t have my item and I ended up dishing out couple hundred for nothing so ** you eBay.

Very bad experienced with eBay. I ordered 3 items together and all were very bad quality, bad finishing. I try to return, and those sellers were not responding on time. They said, "We already sold this item to you. Please keep it, otherwise, our business will go down" etc. I said. "This is not fit on and completely different." When I check my same items, I found the same item are very low price and feel very sad. Now, I decide I will never buy again from eBay.

Purchased an item from eBay seller here-2buy a Samsung tablet, with Australia 2 years Warranty they wrote, in less than 3 months the tablet is already dead blank screen. Samsung Australia could not help me which I understand. I investigated it was originated from Germany and the seller disappeared. Ebay throw responsibility to Paypal with their buyer protection. My question is DOES EBAY CHECK THE DECENCY OF THEIR SELLERS??? AU warranty was a lie and even phone no they provided was also a lied. I will never shop on eBay again, too risky and only 30 days money back guarantee and they don't even care with buyers! It's not a safe place to shop!

Freezer Parts sold me a 4x4 snorkel that does not fit the vehicle. It says in their ad. I have informed them and they are still selling item. eBay have been no help. Untrustworthy seller. Do not buy from them.

Been selling on eBay for 10+ years, no more!!! I sold an iMac monitor and glass in good working order on eBay, specified No Return. The buyer complained the monitor had spots, sent pictures that did not show any problems, asked to return the item. The listing said No Returns (esp. on electronics, never know what the buyer does). eBay accepted their appeal, approved the refund and instructed the buyer to return the item to me. The buyer only sent back the monitor, no glass (maybe that was the plan all along??). I appealed to eBay and they reversed the case in my favor. The problem is now getting reimbursed by eBay. They have already deducted the refund and are now charging me for return shipment and listing fee. What a circus over there. No more eBay for me...

I bought a Nexus Google phone and when I received it I saw it wasn't as described. The screen was very dim and my eyes hurt after a while trying to see what was there. I returned the phone, provided a tracking number and was informed I would be refunded in 7 days. The vendor never did, and eBay sided with him. I appealed their decision but they stood by their first one. No explanation whatsoever to me. I am very disappointed and really consider that their return policy isn't applied in some cases. I am considering closing my account with eBay, and only kept it open for the moment to see if - still - there maybe some resolution. I don't know if there is another avenue to try.

I ordered the album and immediately realized it was being sent to an old address in another city. Within 30 seconds of placing the order, I wrote to the Seller and canceled the order and also said I'd love to re-order it but have to have it sent to my current address. The seller didn't get back to me for several days and then told me it was shipped. It was sent to the wrong address and eBay wouldn't back it up. I filed a claim and they closed it in favor of the seller. I appealed it and they denied any refund. I closed my account and will NEVER do business on eBay again and I have been a customer for 15 years or more. Amazon is the BEST!

It used to be that you could call ebay and speak to someone in America but now you end up talking to someone not in India but someone in China who can’t understand our values or issues and are completely unhelpful and unreasonable making promises that you will receive a refund or feedback removed from your account sometimes disregarding ebay policies. I most recently purchased a Petzl ascender. The seller sent me a roll of tape. They wouldn't offer a refund and then they relisted the item I purchased. So I leave them negative feedback and ebay removes it.

As a 20 year customer of eBay, I have to share two of my latest experiences. I have sold and purchased a substantial amount of product for myself as well as my businesses. My first and only complaint is that we sold an item "as is" "where is". The machine in question left our building in working order. The buyer opted not to come and see it in production and sent his relative to pick it up in a U-Haul truck. When the machine arrived at the buyer's location 380 miles away, he claimed it didn't work. Immediately sent a request to return the item and eBay approved it without any direct contact with me. eBay has lost us a customer and I can see by their ratings, they are losing more and more customers every day.

I'm going to make this short, since I just spent 2 hours trying to contact eBay to no avail. In the past week I've had 2 buyers refusing to pay on products they bid. Each with a different excuses, the first was because they bid on the same type of item twice, the second was "my 13 year old did it without my approval"! No support from eBay, couldn't even leave a negative review... what a waste of time. They are nothing, but a platform collecting fees, no humanity or culture whatsoever. I'm a stockholder, selling my shares first thing tomorrow morning! And with that I don't need their assistance.

Been buying on eBay for 10 Years, sold an item and lost $100 because of terrible policy and customer service. Situation: I sold 16GB of RAM brand new and stated "no returns". Seller is not responsible for compatibility. After lengthy discussion between the buyer and me, clearly indicating that the computer component isn’t compatible with his computer. Regardless, I was not allowed to reject the return because buyer stated that it was defective. It is not. I've since received it, tested it, and am using it in my computer right now. I called eBay customer service who told me that because the buyer SAID it was defective, I can’t decline the return and advised me to issue a refund then make a claim with them if the item wasn't defective. They said there was nothing they can do until I refund and receive the item. Then, once I had done that, I could get protection from eBay.

I have purchased different items many times through eBay over the last seven years or so and I have never had a problem. I ordered a skirt (it was new), when I received it I opened it up and it had the worst strongest chemical/perfume smell. It was overwhelming and I had to wash my hands three times with soap and they stilled smelled. I emailed the seller and they never returned my email. I waited over a week and then I called eBay customer service.

My husband's debit card no. was hacked and used on a guest account internationally on eBay. My bank tries to help us get our money back but eBay refused and said we owed the money for 1 item even though it was not our purchase and we did not get it. That sort of thing turns you off of a company like eBay when they don't protect their victims or (customers) and I don't feel safe to use eBay anymore. I just could not sit back and not say something to other customers about eBay.

There are probably many victims who have complained before, but there can never be enough warnings issued for one of eBay's biggest rip offs. Rather than ensure a speedy and economical service for international buyers, this shipping process is a cynical and nefarious way for eBay, in collusion with Pitney Bowes, to increase its profits on every sale using the system.

I do not sell many things on eBay, but when I left my dental office, I had several large things to sell. This complaint is about the sale of my vacuum machine. It is a heavy piece of equipment, at over 150 lbs. I knew it would have to be tied onto a pallet. I saw the standard shipping methods on the site, but evidently did not see the drop-down that says Freight; contact seller for shipping information (or words to that effect). All the information that I filled out for standard shipping put the fee at about $200. The eBay listing said "buyer to pay shipping". The buyer paid that and the cost of the item. However, shortly after, I discovered that UPS wouldn't take anything as large as this, and it had to be shipped via a trucking company. A small panel truck came to get it, I signed their forms which basically said that they would find a trucking company to take it to Indiana. About 5 months after this, I received my first invoice from the trucking company, for $524.

I bought a Samsung S5 on eBay from a seller named Vabies. I communicated with a representative by the name of Chloe via email. I was promised a return package to send the phone back to them. It has been over a month and I'm stuck with a phone that I paid over 900 TT dollars for. The phone is not working. I called eBay. They were no help. I message the company daily. Total silence. I am very hurt and disappointed. I've been conned.

I wouldn't recommend eBay as a seller or buyer. I've been selling there for almost a year and have had so many problems with their customer service and billing policies. I also have to go over my monthly bills with them every month, they overcharge your account, and you really have to watch their billing invoices. I've overpaid and it wasn't reflected on my account, etc. They put holds on your account, even when you're current with your payments. Just ridiculous. I'm looking for another website to list and sell on. Definitely wouldn't recommend them. Not worth it, too many hassles and bad service and policies. Negative.

EBAY WHITEWASHES THE FEEDBACK OF THEIR SELLERS! Why? Because in whitewashing the feedback of sellers these sellers appear to be honest when they're not and it infuses false confidence in the buyers! I've had appropriate and honest feedback removed from 3 sellers in the past year! When I contact EBAY about why they removed it they'll say something like, "well I don't understand why your feedback was removed... Clearly it was justified feedback... But there's nothing we can do here at EBAY to reinstate your feedback...sorry"... EBAY DOES THIS CONSTANTLY! They want absolute control over the feedback left and there is no other site on the world web that is so completely dishonest and controlling of feedback! BOYCOTT EBAY! LET EBAY KNOW YOU WON'T TOLERATE WHITEWASHING FEEDBACK!

This company is a fraud. They will allow seller to use false tracking numbers and pretend to send your item. They will try and hack your account and change your address. Their money back guarantee is a joke. The seller if there is such. Will keep your money and not send item. Their shipping takes forever to get to you. Sometimes you won’t even receive an item and have keep trying to get your refund. It’s a joke and need shut down.

On October 10, 2017 I won an auction at eBay & was to make payment promptly & soon discovered eBay refuses to accept payment through my Visa debit card & wants me to sign up or open a PayPal account to accept my payment. eBay had no issues before accepting payment using the same Visa debit card which I used for 20 purchases in 2017 & as a guest in the previous years without signing up or opening a PayPal account until this last item which eBay now has opened a case against me for an unpaid item. If it matters, I have a 100% buyer feedback by making payment promptly on purchases I owe.

I sold a phone and on eBay and when the buyer received it he canceled the payment, I was ripped off by a Buyer and eBay representatives dont care and pretty much told me they cant help and I'm going to lose my money if the buyer doesnt decide to pay me. I know my business doesnt matter, I'm no one but it will be a cold day if I ever make any more business with eBay, I have removed all my listings and I'll sell somewhere else. If eBay is going to allow a criminal to get away with my merchandise and my money then they dont need my business, I really hoped that eBay couldve helped me resolve this issue, if not it's not like eBay is going to go bankrupt. Sellers should have a little more warranty than go file on IC3 and good luck. Not happy at all!! I highly recommend you never sell anything on any website that offers no protection to you!

I had purchased iPhone 6 64GB from eBay international seller i2cworld_inc on 28 August 2017. I received the product on 12 of August in a very bad state. There were scratches on the mobile plus there was a line on the screen. Soon after 4 days the mobile went dead and I filed a complaint but my complaint again and again got rejected. eBay is a cheat, they have held up my money and cheated me by supporting the seller and rejecting my claim. I will want to tell everyone that i2cworld_inc is also a cheat of a seller.

After an eBay seller tried ripping me off by changing his address after I shipped out the item to the return address, eBay quickly read the case details and gave me my money back. Another seller sold me expired things and eBay stepped in to help. YOU GUYS ARE AWESOME!!!

I purchased the items from the seller on eBay that's free shipping, invoiced it, then paid for it. When time to ship it, the seller wants to charge me shipping. The seller will not honor this transaction. These baiting practice is bad and dishonest. No Trust! Can't find help from eBay. "Mr. No customer service".

I received an email from eBay telling me to sell three items and leave the fees to them. I prefer OfferUp now but figured I'd give them a try since the fees would be waived. I listed my Apple Watch. It sold same day. Great! Not so great. eBay decided they wanted to hold the payment and mind you I've sold items before on their marketplace and never had an issue. I called and voiced a complaint with Rose (service req **) who told me I need to do my research before selling and that it's posted in the user agreement. Who reads that!? You expect a reputable company to alert you before posting that if your item is sold your payment could be held for 21 days. Then I could make the decision to continue or not. Now I am forced to mail the watch with no money in hand. Never again!

Because of an attempt to contact a seller about an eBay LISTED item, eBay blocked my account from contacting ANY sellers or making buy-it-now bids or best offer bids on ANY listing. I contacted customer service and they informed me it is eBay policy to block communications from accounts and the ban would continue another 5-7 days! I've been an active customer of eBay for 15 years. NO MORE Terrible policies. Researched it online and found hundreds of other eBay buyers and sellers leaving eBay because of their unacceptable policies. AVOID EBAY at all cost. Amazon has much better customer service.

I ordered a Samsung mobile from eBay on 08 November 2016 worth Rs. 24500 via online payment mode but it received me next month in December in broken state and I complain customer care approx 100 of times and its seller name: cell4ever24 (585), 100 of times regarding broken phone but they can't listen my request and mailed me I change it soon, and I change it soon but they are both make me fool and not returned or change it. I was send all regarding it. Please I requested you help for this type of cheat and action against him.

I bought a wallet from eBay, and have not received the item yet. The listing says it should be delivered by today, and the item has not been delivered. Called eBay to file a complaint and I was just told by someone overseas that I had to call back tomorrow to file a not received item. Customer service with eBay is getting worse and lawsuits need to be filed against eBay.

I'd avoid it as a seller, the fees are very high and there is no service from eBay when things go wrong. Buyers can bid on items and then just not pay, eBay allow this and there are no repercussions for this. Users that have done this to me recently have still got 100% positive feedback because eBay don't allow you to review them so are just encouraging the behavior. Their customer support is incompetent, I sometimes wonder if it's a robot I'm speaking to as they just repeat their policies that are inadequate.

I paid for an item I purchased on eBay on 9/16/2017. I sent several emails to the seller with no response. The shipping estimate (which was about a 2 week window) came and went and I had to wait another 3 days to file my money back guarantee claim. When I attempted to file my claim with eBay, which of course promises money back guarantee, the system said I had to send yet another email to the seller and wait 4 days for a response. If no response then eBay will step in. Except today is the 4th and I filed today. Their system now says I have to wait until the 11th for eBay to honor their contract with me, the buyer!

Ebay decided to refund me the purchase money.

These people hacked my accounts, changed all my details and eBay customer service helped in no way! All I wanted was account to be closed as I don't feel safe. They said I tried to purchase items and they couldn't close account with pending items. The hackers tried to spend my money and those are not my items. Now they said that's sorted but have to wait 7 days to close account! Wtf? People know personal details about me and I want account closed! I was on phone for 2 hours and have two babies, I don't have time for this ** at all. I got them to put it in writing that account will be closed in 7 days but won't hold my breath! Such a shame as I wanted hacked account closed and the make a new safe one but not now! Attached some photos of hackers info they changed and some things they tried to buy using my account.

I purchased a streaming TV box from China in May. It was defective so I was told to send it back. They couldn't produce a return shipping label so I was told to ship it back and I would receive the money credited back to my PayPal account for the shipping cost because the seller was responsible. The seller was to reimburse me after receiving the broken item. This took over 30 days to return. Since early July I have been trying to get my shipping returned.

I bought eBay gift card to buy something and now I have not used that because the thing which I wanted to buy got cheaper from a dealership. Now eBay is not returning my eBay gift card money. Is it not ridiculous to hold money of customer? I am frustrated by their immature customer care who does not have any reply, that why customer money should not be returned to his bank account. This is how they have captured my 1000$ and I am stuck with them. Really frustrated and I do not know how to get my money back from them now. Can you please help? Really very frustrating.

I purchased a cargo cover from eBay, when it arrived it looked nothing like the picture. And returned the item quickly following their instructions in the email sent to me. Even the picture sent in their email was the item I wanted, but was nothing like I received. I got a refund on my bank account. But did not get the shipping which cost $19. I called eBay, they said they do not refund shipping on returned items. Very bad business. Will never shop with them again. Don't waste your time.

In short, the things not to purchase on ebay are large live plants and any newer Cabela's big man's Gore Tex rainwear. I am tied up in three protracted disputes as a buyer with a total of several hundred dollars in limbo. Two are orders for live blueberry plants. In each case the deliveries were refused due to damaged packaging. One of the sellers asked me to pay for half the shipping. Couldn't believe it.

eBay will let anyone sell on their site, protect them from bad ratings by stretching out pending cases past time to leave accurate feedback. They know we are not going to take the time to package up proper and send back a product and pay shipping as it is not worth it. Their "go to reply" "return the item" knowing we won't. We bought a product and want that product and eBay doesn't care if you get paid back or not as long as they get paid. We have all recommended they make it known. If sellers get paid they should deliver the product described or eat the cost as we do FOR FREE when taking our time away from business to package up and send back a product that is not what they listed or missing items from shipment.

Proud to say I'm an American and a proud eBay shopper. The best deals and complete package is always found on eBay. Have never had a problem that can't be worked out. Upon receiving the package; all four box corners are fully intact (not pressed inward). The contents are well bound in a box that made it through the Hurricane Irma in Florida. Those poor people struggle and still push through in delivering the product here. I pray they find better days and find their smiles.

I would suggest that everyone cancel their eBay accounts. I sold an item for $40.00 and the buyers has received the item, completed feedback and eBay is still holding the funds for 5 days. IT'S ALL A SCAM FOR EBAY AND PAYPAL TO USE "YOUR" MONEY FOR DAYS BEFORE RELEASING TO THE SELLER... ** eBay and PayPal. Cancelled both accounts.

Desperate for a vehicle, I found a 2003 Land Range Rover for sale on Facebook. After reviewing the profile of the lady who was supposedly selling the vehicle I figured it to be true. To my demise I was directed to an email address to a so called sister of hers who was selling the vehicle. Upon contact with the lady Brittney ** via email, she stated that she was in the military and needed to sell the vehicle before the 15th of the following month. Sadly, I am out of 2000.00. I will never purchase anything off the internet again. I need my money back.

I have noticed a rash of accounts selling fake micro sd cards. They are 1-8 gb cards that have been reformatted to read as 256gb or so and comes in fake Samsung packaging. They may trick people who don't fill them up right away and then later on they will think something else is wrong but the card is fake. These sellers have pumped their account full of fake positive reviews by buying things from their own account and then writing a review. Ebay isn't doing crap to stop this unless you go way, way, way out of your way to get them to report one instance. If you get ripped off, I hope you're prepared to spend 500 hours trying to maybe get the situation fixed with ebay.

Motorola XT1100 XT1103 Google Nexus 6 LCD Screen Display Digitizer - I purchased this item (item number: 131460236840) a month ago from ebay because my phone was shattered and I needed it badly. It says it was delivered a few days after, but I never received the package. I checked with USPS (the carrier) multiple times but they didn't have it either. So I contacted the seller and explained what happened and asked for a refund or resend, after a couple days they responded that it's a decision of ebay. Ebay denied it and did not take any responsibility although they "claim" they have "eBay Money Back Guarantee". I was so angry with how they reacted, I was treated like I'm lying and the fault is on me!!! This was a 100$ purchase (99.98$ when I bought it), it's not something I can ignore because it's not a cheap purchase for a student and I needed this item.

I bought a glassy protector for my previous tablet a few months ago. Unfortunately it didn't arrived until my tablet's screen broke! I asked about that and eBay told me you can keep that protector free! But I lose my tablet at that time and I didn't need that protector more! After about 2 months later I found the protector in my mailbox that it was broken!!! I decided to never buy again from eBay but unfortunately I forgot the promise that I made with myself! I bought a CISS ink bank for printer and also 4 colors ink for my printer again in eBay. This time they arrived soon. When my printer's inks finished I decided to use that inks and CISS.

Never received the product neither the refund; lost $48.25. I ordered some medical stuff from China through EBAY... the product never arrived; I received a message that they would try again to send it... did not get through. Today I just received an email from eBay that my case was closed... period. I cannot even contact the customer service because the item # does not show up anymore and it is mandatory to contact customer service. Never had a problem with Amazon. Will never ever use EBAY again.

I bought this eyeshadow palette from this seller and in 24 hours, this seller cancelled my order and I am still waiting for my refund!?? I opened up a case with eBay to no avail. ** customer service, lots of telling me call back on "this date or that date." Shady AF!! DO NOT BELIEVE EVERYTHING YOU SEE.

When shopping eBay, you are shown the product, and the lowest price for one item. When you go to the page to make the order, the lowest price is for something completely different, and always a much higher price for the item you thought you were gong to get in the first place. This wastes your time and pisses you off. How can we stop them from doing this!

I bought LG G Pro 2 smartphone. After 8 months phone stop working... issues with sim card reader. Phone still in warranty period but seller said "how come it gets faulty when using it for long?" It seems the seller doesn't want to honor the phone warranty. The seller stops communicating with me. I sent report to eBay regarding seller's fraudulent behaviour.

When item purchased was not received, I went through the proper channels of filing a case with eBay. I sent eBay a police report; a USPS theft report; documentation that I was not at home when the package was supposedly delivered. I followed all the eBay directions, and was told no refund; no explanation; just no refund. An eBay employee told me to say I received the package but nothing was inside; also sent me an email telling me that was the way eBay could help me. I refused to file a false report. I spoke with managers and was told there was nothing they could do. The eBay money back guarantee was not worth the paper it was written on. Will never ever use eBay or Paypal again; will share story with everyone I can using any means available. Will file report with State of California.

The product was not as it was advertised... I was not able to return nor refundable... I was so disappointed and would never use this application again.

It makes me so upset to think that eBay gives false hope to letting sellers know that sellers are "protected" when selling on eBay. I've been selling on eBay for many years. I sold a MacBook air and shipped it out to the buyer who is located in Alabama. I shipped it with tracking and signature confirmation and although it's not mandatory for sellers to purchase additional insurance for the seller, I shipped it out anyways. Fast forward 2 weeks later, buyer opens a request requesting refund because it was never delivered. Tracking shows that it's just delayed, not lost. After immense investigation calling the buyer's USPS and distribution facility, USPS thinks the most logical explanation is that the label was somehow altered enough that the shipping address is unreadable. For packages with damaged labels, packages will be sent to another facility to be sorted out and it can take anywhere from 90-120 days to find it but that's not even guaranteed.

I'm new to eBay shopping but my experience has been positive. Although each seller is different, I always get my order within a week. I also feel secure using PayPal for payment. You just have to check the feedback on the seller.

I'm not a fan of eBay but sometimes it's the best bargain in town. I had a bad first experience but I gave it another try. Just be careful with whom you do business with and guarantees.

eBay offers easy transactions and no shipping fees. I can use PayPal credit or credit cards. No hassle with returns or questions. They also have vendor contact with ratings and customer reviews.

eBay is nothing but a waste of time. You bid and still get nothing. Then they send you all these emails and the product looks nothing like the picture. It's used retail at a high price. I hate eBay. I will never order from them again.

I have been shopping on eBay since 2000. In the beginning the climate felt quite different than now. I liked bidding in auctions as it challenged me to really think about what I was trying to buy, and what value it had for me. But monitoring auctions can be very time-consuming and especially those closing in the middle of the night. I was really happy when I found sniping software so that I didn't have to sit in front of my computer waiting for an auction to end.

Let me just say, if you’re thinking about selling on eBay beware that they don't protect the sellers like they say they do. Both eBay and PayPal are for whom ever is paying the money and how much they will make, it’s not for what's right and wrong or as written that they protect the sellers from buyers, like for instance, a buyer, even after having the purchased item from the seller can come back several months later and complain they have issues with the items or just changed their mind and want a refund even when you as a seller disagree due to it clearly says per sellers return policy all sales are final. This is mandatory when listing an item to sell on eBay. You are stepped through a listing process that asks you about returns if you will accept or not.

I recently purchased some hair extension from eBay seller. She didn't list on her page the true product detail. So of course I was unhappy. I contacted seller about product and thereafter to give me 10$ back towards my 200$ purchase. I refused and had eBay step in. I was able to get full refund but eBay made it where I had to at shipping back to China. Nope. I kept the hair and just made due.

Being a primary school teacher I learned that by using eBay I could find everything that I need for my classroom. And the items were less than buying the same item at retail price.

The shopping experience was great. I did the buy now option and it was simple. The price came up, I paid and then put in my address and then the seller sent me the product in about a week and it was just as I was looking for! I gave the person a positive mark because they did a great job with the product and shipping!

After all these years buying on eBay I have only had 1 problem. I never received my item I purchased but the seller had to cancel it and gave me a full refund. Other than that I have enjoyed purchasing many fine products without any problems. I love buying through eBay.

I like shopping on eBay because I can shop any time - day or night! When searching for certain items, there have always been multiple choices for selecting exactly what I am looking for. I have never had any problems when paying for my purchases. It's a great service for consumers!

It doesn't make me happy to be so down on eBay but my experiences doing business, making purchases has been not very satisfying. Wrong, fake, and often zero products even though I paid for them. No fun.

I have been an eBay buyer for a couple of years. I have always been pleased with my purchase and if I have had a problem, customer service has always been willing to help solve the problem quickly.

Although my purchase was recent it was the last purchase I will make with eBay. I ordered books for my son who was in college. I ordered them well in advance of the start of his classes. One of the sellers did not send the book for weeks after school started despite multiple attempts to contact him for a promised delivery date. Finally, after several calls to eBay the next day, the book was delivered via FedEx weeks after his class started.

Thanks to bad information given to me by a live person when I called eBay customer service I am now out almost $300 dollars and growing. I attempted to return a refurbished cell phone. I paid almost $12 to get a return shipping label that, on multiple computers I was unable to print. I contacted eBay regarding the issue and lost track of time while waiting for a response. Flash forward 30 days and I receive a message from eBay stating the seller received the item and a refund was issued though I hadn't even sent it back yet? I immediately call eBay and I'm told that is an automated message they send assuming everything has been taken care of. I ask what should I do. I explain the entire situation and I'm told not to worry about the 30 day return policy, I should mail the item back myself and call eBay back with the tracking number. I was told they would take care of it and even refund my original shipping I was unable to use.

First off, every single customer service rep that I speak to (which is often because there are always hiccups) sounds the same. I feel like eBay just clones their workers like oompa loompas. Secondly, why is it that even for the simplest of issues they have to transfer me to somebody else (which again sounds like the same person) an average of 3 times each call? Everything takes FOREVER and they are always so rude and condescending.

This involves a few items purchased on eBay during the past several months. (I have been buying on eBay for years, and am usually pleased with items bought, prices, shipping times, and interactions with sellers. I will continue to buy from eBay.) My main problems with buying from eBay are that sellers may describe items incorrectly, send the wrong item, or quality of a manufactured item may be poor. For example, I ordered a pair of plain black espadrilles and received a pair in a leopard print. (Seller did give me a full refund.)

When eBay started it was great. Reasonable prices. Now eBay sucks. The shipping charges are too much. It's just not appealing anymore. I can find some of the same items on Craigslist.

I have bought many pairs of shoes on eBay and they have always fit the description to a tee. The pictures of every angle are very useful in helping me make my purchases and I have been very happy with my purchases.

Some sellers are not eager to ship your products that are paid for and do not respond to your contacting them. But eBay has a money back guarantee and are helpful when products are not being received. The customer service reps are pleasant and are quick to resolve issues and get you your products refunds. They live up to your expectation and care about the consumers be you can feel confident when you use their website.

I've only had one bad experience with purchasing products on the eBay website & it was having to deal with a very young or immature salesperson with zero customer skills. I was very understanding of their mistake, but was accused of researching the site for people who accepted returns to ship back the wrong product they shipped to me in the first place. Unfortunately it was my last purchase for an inexpensive necklace I needed for a themed dinner party. Otherwise, I LOVE, LOVE, LOVE ALL of the rest of my purchases I have experienced through the eBay website!! I've been a member for around 6-7 years.

eBay - DO NOT CALL ME, I do not wish to speak with any of you after this experience. I used to get calls from Pierre Omidyar when there was an issue - that's how far back I go with eBay, these cust service reps were not even born then. After posting this review - below, I get a call from eBay Customer Service 9/1/17. (NOTHING I said during the message process on eBay gave me any indication that they cared to resolve this issue.) It took this review. They were very careful not to admit they may have been wrong (calling defective shoes "buyer's remorse", or suggesting I just resell them - which IMHO is totally dishonest) etc but once I posted my review, they refunded me anyway. I checked my PayPal balance and the refund was there.

In the past I bought Kindle Fire HDX... I thought it was a great deal, I also knew it was refurbished and I know how refurbish it is. It's a piece of crap. I can't do anything with but sit pretty and collect dust. A waste of money.

I have been an online shopper with eBay for many years and I love that I can find products that are no longer available or are difficult to find. Most of what I purchase are items that are vintage or antique products and I like that eBay has the option to find vintage, antique, or discontinued items that I am in search of. The purchase and delivery is very good and the sellers are very easy to work with. Many communicate quickly and answer questions that I have. But I do have to be careful to compare prices as eBay sellers resell products that can be found on other sites such as Amazon for a cheaper price.

You can always find good prices on eBay, also, unusual and vintage items. The only thing I find is the shipping can be slow, but if there is a problem, it is taken care of promptly.

EBay is great in purchasing products in 2 ways. If you have the time to bid, then you just might get a downtown price or if you want to buy right away that option is also available. If you have a PayPal account it's even easier!

I ordered a DVD tape that wasn't listed under Turner Classic Movies. eBay said they had it. It was more money than any of my other tapes. Purchase it and it has a professional picture of what I wanted, but it's blank. Disappointed.

EBay was amazing. I was able to locate and his on multiple items. I found and got notification on an item I at first but on them for a notification on and was able to purchase the item and once receive it was the actual item I ordered! Love eBay!!!

I have stopped using eBay because the goods received were not what was expected. The item I saw and ordered and paid for was a game for my grandson. I got a package of newsprint; there was no recourse. It was a loss and that was that. They need to screen their sellers.

I have always loved eBay and the fact that you have an option to buy it now, or buy by AUCTION. The shipping is generally quick from anybody and everybody that sells their products to you as well!!!

I thought I was buying a Nikon D80 SLR. Digital camera. The posting was misleading. It appeared that the camera was being sold by a seller that repairs and refurbishes cameras. The camera was represented as a refurbished camera with a description of the camera and lenses. My bid was accepted and I was given a tracking number and shipping arrival date. When the camera did not arrive I contacted EBAY though they did not receive item email. I received an email telling me to contact the seller. I received an email from him and the seller informed me that he only repairs cameras.

I buy and sell a lot on eBay. It's so easy to list an item and I have never had a bad experience that eBay didn't stand behind me all the time. I buy things with the idea in my head that I'm taking a risk and quality can be substandard, but to date, I have not been disappointed. I've bought high-quality bags to cheap items I needed that were not found anywhere else. I stand behind eBay.

I use to use eBay a lot, but these days, I am looking for specific things and their system no longer works for me. Too slow, too hard to compare prices.

eBay is so easy. It's self-explanatory, super simple to find out how much you are paying for something unlike Amazon. Shipping and handling charges are clear as day unlike Amazon. I love eBay...

The items at eBay are not always as described. A sun visor for a "classic car," was not authentic as seen and described; an "art deco" picture frame was a mass produced junky frame; other auto parts were not as described. However, some purchases were nice surprises. If you're no expert in what you are looking for, beware. One buyer accused me of not paying, when I had and wanted to give me a "poor" rating. You are not dealing with a business, but with individuals or groups. Little recourse for problems. If you know exactly what you want, you can get some delightful, hard-to-find bargains.

eBay is the last resort for finding replacements for favorite items. The prices are generally fair, but not all of them are as advertised. There are petty annoyances along with the low pricing. The bidding process can be tedious and usually drive the price up beyond the worth of the item - a great position for the seller. The Buy-It-Now option can be the most expedient and less expensive option, but often the shipping costs are ridiculously inflated to cover the low item cost. To score well on eBay, the buyer has to be informed and leave emotion out of the bidding process.

You can find almost everything on eBay. I have been very fortunate to have had great experiences with the quality of the item being as described, good packaging, reasonable shipping and fair prices.

I'm both a seller & buyer on eBay. I've been a seller since Jun 2012 and a buyer since 1997. I never go to a brick and mortar store without checking eBay first for a purchase. When I'm out and about, I always look some something unique in any category I think my buyers might appreciate. For me, eBay is the best of both worlds to sell & buy.

When looking for a product, I always research the item for cost and ratings using Google. Thereafter, I search eBay for the same product and compare price and the sellers ratings from buyers. eBay usually has a better price that may include free shipping. Bingo! I also like using PayPal. So easy and quick. Caution though. Not all sellers on eBay are reputable and may even try to sell you stolen items. A friend purchased an iPhone on eBay and it was confirmed to be a stolen iPhone when it was received. However, my experiences have been great.

I was told I could not cancel my purchase when I ask to do so within 1 hr of transaction. I never received any confirmation from seller. I was told from eBay I would receive my item in a week or two. I searched eBay and seller just vanished from eBay. I emailed seller several times, finding seller's email address on my Paypal confirmation, to confirm payment received or shipment and tracking of my item. I never received any reply from seller on this question. I filed a claim for refund thru Paypal and it sounds good for me to receive a refund from Paypal but why should Paypal bail eBay out on these false transaction? Shopped Ebay for decades but I will close my acct. because of their negligence in screening their sellers!

I bought recently on eBay, two times I had to get customer service involved for resolution since the shipper did not send the item. Finding customer service was a total pain. I eventually googled the number outside of eBay since it was nearly impossible to find a customer service number. I believe this is completely intentional and horrible customer service through eBay. Once a human is reached, all went well, but finding a human was a total pain in the ass and not worth buying through eBay.

I have had too many problems and eBay doesn't stand behind consumers who use their service. They are impossible to work with when there is a problem encountered. The products are often coming from overseas, and may not be of adequate quality when they arrive.

I've been ripped off on eBay. There are too many scam artist on there, especially the foreigners, you have to be very careful! And don't always trust pics, and the buyer keeps putting things off saying they are trying to send etc until it's too late to do anything about it. I returned a collector book that I paid $700 for and it wasn't the exact book in the pics. So I returned it and tried to be patient waiting for my money and the deadline passed and I never got it.

You do have to be careful when shopping on eBay. Lots of Asian sellers that sell junk or counterfeit products. I'm not being racists, I'm Asian too, just being blunt here. But, now eBay has made it much easier for buyers to get their money back from sellers that try to rip off consumers. So it's a lot better. I wish they did that a lot sooner. So many times I should've gotten all of my money back & I didn't. But, now I feel safe buying from eBay.

I can usually find great deals on eBay and have been taking advantage of them for many items. I like they have been having a promotion for free shipping with no minimum, I feel I am not getting ripped off then and wish I were able to get gift cards for eBay and not always Amazon since I find better deals there.

eBay is the best online retailer I have used, with no problems whatsoever, great prices & service. Received my purchase faster than other places.

I make purchases on eBay often and have for several years now and I have never once had any problem with any of my many purchases. I will always check them before looking at any online retailer. With the very rare exception products are available and way less costly on them.

eBay has just about everything for sale you can think of and more. This site gives the opportunity to sell and buy without leaving your home. Allows buyers and sellers a safe and secure platform to buy and sell around the world. eBay guarantees purchases. I have been a member since 2007, with no problems selling or with purchases. Overall a great experience.

eBay is a buyer Skewed marketplace where buyers definitely have the upper hand and eBay protects them to the extent that sometimes may be detrimental to sellers. I've been on both sides of the fence and I've had much better experience as the buyer than the seller which is why I rarely if ever sell on eBay. For the rest of us you can find lots of stuff here but also on many other marketplaces such as Amazon and Google.