eBay Reviews

eBay closed all my auctions and banned me from selling for no real reason and after I talked to them, they said they are not interested in my business because they did not make a lot of money. That when I told eBay rep that this is nothing but discriminating against me. I therefore advise all not to sell on eBay because they pick and choose who has the right to sell!!!?

eBay works against their sellers. I have over 15 years continuous experience selling over $1 million through them. I maintain a 100% feedback rating. They have taken over $100,000 in commissions from me, yet they continuously harass me, and other sellers. They have agreements with particular shippers. If you don't use their 'approved' shippers you cannot leave tracking information. If you don't provide tracking #, eBay marks this against you, on a % basis. If you fall below their 'acceptable' level they increase their fees. My sales are about 1/3 freight shipments.

You've been warned by a 20 year eBayer... With all their policy changes eBay now allows buyers to steal from you. The scam is simple, they pick up a damaged item, search eBay, buy a new product that matches it. Then when they get your new item, they switch it out and file a complaint against you. Or, they have it for a week, damage it while using it and do the same, lodge a complaint. It doesn't matter, you're made to pay return shipping and it's all done automatically. You can't stop it, eBay takes hold of your PayPal account and does whatever they want with it. They DO NOT make the buyer show that item was even damaged during shipping. Even if the boxes are in perfect condition and there is no way a high end cast iron pan could get gouged by cardboard inside two boxes they still just remove the money from your PayPal account like it's theirs.

I find most of sellers on eBay are liars or they are just plain stupid and this site is an extreme example of buyer beware. When questioned they either lie (as in the case of artwork), I had a seller tell me the work was an original Motherwell which he was auctioning at an opening bid of $60.00. I knew this was ridiculous so I wrote him just for fun and he told me it was an original. Then I just bought "dinner" plates which turned out to be lunch plates and the sellers were standing by their description.

I have had issues with the seller's truthfulness as to what it is they're selling, but not with eBay. eBay supports the buyers and stand behind their commitment. They are about customer satisfaction. I use them a lot and have found great stuff at great prices.

This is day five now. I'm trying to resolve this issue. It started by purchasing an item on eBay. I received the item it was the wrong size. I returned it the same day I received it, notified eBay of the situation, told them that the seller was going to charge me a $14 restocking fee and $20.69 for a shipping label. They told me that they will take care of everything not to worry. I received a notification from the seller that he received my funds and he did in full however when I checked my account I noticed that there was a $20 and $0.69 charge from PayPal come to find out eBay charge me for the return shipping label. The seller told me it was out of his hands. He did not charge me eBay charge me and eBay also wanted to charge a $14 restocking fee.

I sold a Croscill King size quilt with two matching shams for thirty dollars. It cost $18.00 to ship it. The idiot person that bought it wanted to return it and told a lie to start a return request. She reported it as damaged and reeked of mothballs and the smell was so bad it gave her a headache. She shipped it back to me, and when I received it, no mothball smell, it smelled rather nicely as it was shipped in a garbage bag. So it smelled like nice clean plastic. He just seen another she liked and wanted to purchase another, and that is supposed to be alright. EBAY ALLOWS SUCH TO GO ON. I remedied the situation. I have deleted my eBay account and will not be buying or selling on eBay anymore.

After over 12 years selling products on eBay have slowly seen their customer service go downhill. Now have implemented a new return policy that will kill all small businesses, THE new return policy is implemented on (auction items also) So I have to ask people have you ever seen a auction company that allows you to return a item because you are not happy with it!!! Anything that you have bought at a legal legitimate auction is sold as a final sale yet EBAY now allows buyers to buy a item at a low auction price review the item at the cost of the seller then decide if they want the item if not they can return it at the cost of the seller expense. THIS IS CRAZY!!! And I think it may be illegal (when you post all sales are final) yet eBay will put a hold on your money and force you to honor the return now!!!

I purchased an item from a seller and she packaged my item in a old coffee box instead of a postal box despite me paying over $100 for my merchandise. The following day my package states it has been delivered but it is nowhere to be found. I contacted the seller and the seller refuses to help and USPS stated "That my package could have been lost and accidentally marked as delivered". I contacted eBay for a refund of my money due to the fact that the seller which is using "eBay" name to sell merchandise did not take the time to order proper packaging. The customer service rep. I spoke to said they are not responsible for how and what the seller does and they will give me a refund but I have to file a police report.

I purchased Boat 225 Earphone from eBay site but when I received and checked them its one side earphone was not working and I have suddenly generate a return claim before 10 days. But still there are not any response from eBay as well as seller and I also talked with customer side but they asked me, "Your product is in under warranty so you can go to service center and change it." But service center is not available at my city so what can I do? They also speak very rudely like they said, "We are only mediator not a responsible about your product. It's all depend upon the seller." I request to everybody don't purchased any item from this EBAY site. They are cheat us and fraud. If you want to shopping then go through other site like FLIPKART, Amazon, etc.

eBay charged took $335 from my credit card through PayPal to refund to the buyer before I received returned item. I sold and sent Louis Vuitton purse, the packaged was held at post office and when the buyer went to pick it up the package was already had a big hold according to the buyer. The buyer said there wasn't Louis Vuitton I sent her. The buyer open return request case, then eBay decided to do favor to the buyer and took $335 from my credit card through PayPal before I even get a chance to received my item back and check. The return tracking number showing the package had address problem and on the way back to the buyer, and eBay already took money from my acct to refund to the buyer. I'm not even sure if the buyer sent me my Louis Vuitton purse or something else since buyer claim there was different brand in the box which is a lie.

I have been a seller as well as a buyer on eBay for over 10 years, and lately I feel eBay is going down the drain! There is a lot of people selling nothing but junk. Over the past month or so, 3 of the electronics/computer related items I bought were non-working garbage. Interestingly, 2 of those 3 sellers just refunded my money without even asking for the items back without question! This tells me they knew they were selling non-working junk. As someone else mentioned, there are a lot of Chinese knockoffs and fake items floating around as well. Ebay's policies are another matter entirely! They seem to change guidelines on a weekly basis, and not in your favor.

I purchased a motorcycle thru eBay from another state with confidence due to eBay consumer vehicle protection plan. After waiting 50 days for the correct title for motorcycle I contacted the protection section and was told that I had no action that could be taken, that I was responsible for contacting the selling party as many times as was necessary to solve my problem and that eBay would neither help nor contact seller. The problem was eventually solved through my own resources with no help from eBay.

My eBay account was stolen and used by someone overseas and eBay didn't fix it. This person changed the email address after hacking into eBay system and used my account to buy expensive 3C/computer items and had them shipped to Greece. He also ordered many unpaid expensive items. The abnormal transactions should have been detected if eBay had reasonable protective mechanisms (e.g., the account owner should at least be notified/verified about changes of email/personal information) but obviously they don't have and they don't care. After I found out and called them several times, they just said they were sorry about what happened to me but there was nothing they could do to help.

I had an eBay account for 18 years with 500+ feedback @ 100% positive. It was hacked and I contacted law enforcement, eBay, PayPal and other relevant agencies. Shortly after this incident my eBay account was deleted by eBay without notice. They claimed it was due to inactivity but that was not an accurate claim, in fact it was a lie! My account was deleted without cause! I don't understand their dysfunction & inability to communicate with their customers.

We have been selling & buying on eBay for a number of years & are a 5 gold star with a 100% buyer satisfaction rating. We are not retailers & only sell items we own and carefully check every item prior to listing with photos as well as when an item is sent out to a buyer therefore do not accept returns nor do we reimburse funds as clearly stated in our listings. Recently we sold a pair of expensive E. Khanh sunglasses which were embedded with many rhinestones, none missing when sent out, however, buyer decided they didn't want them so, due to our no return policy, they intentionally damaged the glasses by knocking out several stones then, knowing they'd have a better chance of receiving reimbursement from eBay, reported the glasses as damaged & wanted full reimbursement which we refused.

eBay is the worst site ever. They failed to return my money on items that clearly wasn't delivered to me. They have bad customer service. I would never try to buy anything from eBay again. Worst site ever.

Absolutely horrible business. I'm a seller on eBay and nothing is in your favor as a seller. Now I make a $150.00 purchase and apparently it's from a highjacked account. I contacted eBay after waiting on hold several minutes and got nowhere, the customer service rep had no clue what he was doing and gave me the runaround. I then contact PayPal and they tell me my money is in limbo for 30 days... What a joke eBay's money back guarantee is. No customer purchasing on there from a hacked account should have to wait for their money back in any amount of time. As a seller I can tell you if a shirt ordered doesn't fit they dispute the purchase and funds are immediately on hold.

I have not had very good luck with the sellers. They give you the runaround. It does not take 5 or 6 days to get a cd from North Carolina to NJ even with standard shipping. 2 or 3 days at the most! Other sellers give an estimated date window, but the item may not show for weeks later. And if you contact them they give you some lame excuse. I will always try and use Amazon! Or anyone else besides EBAY!

Does not eBay ever take responsibility for their actions? And you really have no idea what you're doing. You have cancelled three item that you say I am bidding on, rubbish. I have these and they are paid for. The sellers are happy as I am with them. My attitude is a at fault, rubbish. For 6 months I have tried to communicate with you to get the problems sorted but with your lack of communication and replies that make almost no sense as they are just your way of saying policy without looking at the problem. Now here is the truth again. All can be proved by YOUR Collected Emails addressed to me.

Every time I have placed an order from eBay, it was handled perfectly. I have placed many orders and each was delivered on or before the date promised and always the items I purchased. I have never had a problem with any of the sellers on eBay. I also save lots of money by shopping there.

eBay is easy to read and understand. I do not have any issue or problem with eBay. Every when some things happen to my account. I knew customer service will be there for us.

Be careful when buying dvds, cds or games online. Some sellers lie about condition big time. I am now very careful about buying online.

eBay is a great site. Very easy to use. I have been very lucky in regard to service, with minor issues being resolved to my full satisfaction.

99% of their vendors are eBay checked and very good. The 1% are from China. eBay takes care of their own vendors, they are very nice and helpful. I love eBay.

Ad say 2 day delivery but it took 5; 1 day longer than the "guaranteed" date. Item was as advertised but no instructions. Price was nice. Multiple ads for same item from the same vendor. I guess it's the "auction" thing. Buts let's face it; it's not an auction site anymore. Think about a more agile way to handle multiple entries of the same item from the same vendor.

In my 14' years as a customer with eBay I have had an occasional issue with a seller's product not being as advertised or sub par. The sellers have ALWAYS made the sale right! But over the past year eBay seems to have been taken over by Chinese sellers setting up shipping storehouses in the States. I am currently trying to close my account due to a seemingly part time job adhering to eBay's return policies and seller requests.

I've been using eBay for several years and have spent several thousand dollars in purchases. All of a sudden they blocked my account so I can't even get on it. I called them and talk to customer service and wish they told me they suspended my account over a $32 bill that is 10 years old and I have never been notified of this nor believe that it's even my bill. They couldn't tell me over the phone what it was for. The lady said it's probably just insertion fees for pictures when I sold things through them. I cannot believe this because they always Bill my PayPal account and took the money out right away as soon as I placed any ads. I haven't sold anything in a long time through eBay and they still won't unblock my account unless I pay them for a bill that I'm not even sure that I owe.

I like the wide variety of items, old and new, the options of making an offer, buying the item, or bidding is great, since you might be able to get what you want and save some money too. Also eBay will help if you have a problem with an item or a seller.

I love shopping on eBay, it's just that some of the item descriptions are not what they describe when you receive them. The prices are really good, but I guess that's when the problem comes in, you get what you pay for.

I wanted to purchase a camera and found one that met my requirements. Ordered it and paid with PayPal and had the camera delivered in very good condition in only 4 days.

I love eBay, it's a one stop shop for everything. I love the simplicity of it and the freedom it provides. eBay is shopping Nirvana. Brick and Mortar shops are cool but I doubt I will ever go back to do any serious shopping there.

I find some deals great and good prices on eBay. Just make sure your items are coming from US. I change option on distance US only because the items from China take 30 days and are cheap.

I always check this site first when shopping from anything to cosmetics to printer ink. 98% of the time I find the lowest price here. Shopping is easy and eBay are helpful with questions or complaints. I called customer service the other day because of an issue and was surprised to wait only about 2 minutes before an agent was on line to help me. Because there are so many different vendors I use PayPal for my purchases.

On April 30, 2018 a buyer bought a 'used' computer motherboard I listed as such. Also within the listing, I stated no returns accepted and said that it had been working for me, but it is an electronic and you pay your money and take your chances. Nevertheless in eBay's liberal twisted rule policy, they continue to side with buyers over sellers, regardless of who is right. So they have stolen my money through PayPal to return to the customer and they are to return the non-working (why?) motherboard to me. eBay has been losing sellers for years now because of their policies and now they've lost me. I wouldn't have cared if eBay dinged me for a failed sale, as I feel that my record speaks for itself. After all, eBay guarantees their transactions, what they don't say is they guarantee it because they will turn around and steal the money back through PayPal and give it back to the buyer.

eBay has really disappointed me as a seller... I have been selling on eBay since 2004. They back up international buyers who scams the system. Especially, when they are low feedback etc. eBay really need to understand that these are my items using eBay platform. Without us sellers, there will be any business with eBay.

I had placed a bid on an item and eBay removed it 5 minutes before the bidding process was over because they thought it was suspicious. I had already called a couple of days before to inform eBay that I live in Germany, but the computer system nonetheless marked my bid as potential illegal activity. I was locked out of my account and lost the item completely, and eBay did absolutely nothing to fix their mistake! I am absolutely furious. This is completely and totally unacceptable. I had placed a very high maximum bid on this item and it was extremely sentimental to me.

I was a buyer. I paid for the product, a piece of clothing. When received, it was not the size advertised. I sent the seller an email wondering if it was a mix up. The seller taunted me, telling me I couldn't read. I advised her I didn't appreciate her admonishing me because I asked a simple question. After all there were hundreds of ways to respond. Hers was not appropriate. I was cursed at, mocked, threatened and harassed for over 11 emails. I stopped reading by the fourth. She continued to harass me. I contacted eBay who actually had the audacity to cite two (2) standards saying I was trying to extort the seller! I kept the product so, no extortion there. And they said I was trying not to pay when I already had. No "extortion" there either. For a company to send a ridiculous email to a buyer and support bullying, vulgarity and harassment? I closed my account and can spend my money at any one of many competitor's sites. Let the buyer beware.

eBay stands behind scam-artists who violate their own policies. Buyer through eBay messaging confirms several violations of eBay's own Buyer Protection Policies: Bought item for resale and couldn't consign it at auction. Refused item upon delivery. Said item was damaged and yet couldn't provide photos until after second case was lost. Asked for shipping with no declared value to avoid customs. He has been able to reopen his case three times. Headaches and countless hours on the phone with customer service.

Selling & buying are a challenge on eBay with unskilled unreasonable customer service representatives making decisions. A computer could do a better job!

eBay has broader range of small sellers, many overseas. Pricing appears very competitive and usually free shipping. Use PayPal to execute transactions. On rare occasion with issue, process can be burdensome to resolve.

Been shopping on eBay for many years, always have a big selection of what I might be looking for, very impressed with eBay. Give it a try, good folks to deal with online.

When I begin searching on eBay I usually know exactly what I am looking for. Sometimes I find it, sometimes I don't. Other times, I may end up checking for a couple of weeks before locating what I want at a price I am willing to pay.

I like to shop on eBay because I always find what I'm looking for and then some. I usually get my orders within a few days, depending on where it's coming from, if it's from overseas then it takes a lot longer. But I try to order from the US only.

I definitely prefer eBay over Amazon, and it never use to be like this. After some really crappy experiences with Amazon I have decided to take a permanent break from them for a while. eBay has always treated me right. The customer service is great and I have always been pleased with my orders. I would definitely recommend eBay to anyone looking for good deals online.

eBay is convenient. They have everything you need or want on there, clothes, jewelry, antiques or appliances. They're cheap on a lot of their stuff and they make it easy for you to put stuff on there to sell.

Be careful when buying/selling on eBay. Most sellers are great but many are scams. Selling on eBay has many pitfalls and you can get charged more than you make.

I always finding the product I need or want at a great price on eBay. Even found some things I wasn't looking for. Great quality on the items I have ordered too!

Every time I try to buy something on eBay I must go through the process of changing my password. In addition, changes are made to the website without notification. We sell on ebay and none of us are notified when they change the system. Sometimes the changes are significant.

Have begun shopping on eBay for better prices and finding just what I was looking for. HAVE HAD GREAT LUCK WITH THEM. Only one item I ordered was out of stock. Found something better anyway. THEY ARE NOW MY GO TO PLACE TO SHOP FIRST.

Usually I don't write reviews, as I simply don't have the time, however over the past few months eBay has really gone downhill. I am so dissatisfied as to how they handle cases when an item is not received. In the past year and a half, on three separate occasions, I have ordered 3 separate items through their crooked vendors that I have failed to received.

I have been using eBay for several years to buy car parts, electronics, and clothing. Some vendors are overpriced, it's better to keep shopping even if you find your product, because another vendor might have a better price or free shipping on the same product. After PayPal and eBay broke ties, I must admit it's a little difficult to get PayPal to keep the end of the deal, they keep wanting you to keep contacting seller to work things out, but they don't want you to contact the seller before you buy to make sure what you are ordering is on the up and up.

I found exactly what I was looking for! It was reasonably priced, arrived on time as promised and was great condition as pictures of it had shown. Perfect shopping situation!

eBay is my go to place to buy whatever I want at a price I want to pay (usually). It’s easy, quick, competitive and complete with anything and everything! I also think they do a great job to assist and make buying and selling as easy as 1 2 3!

It's always been very positive. Merchandise is good as promised and as our shopping is very limited where I live, it's nice to have someplace that has lots of choices.

I like shopping at eBay. The website is easy to navigate with great prices and really good customer service. Free shipping and the speed with which my order arrived was great.

We have shopped with eBay many years and keep coming back, due to ease of purchase and quality of items we received. From porcelain figurines to sinus medicines and almost everything in between, it is a wonderful platform.

The sellers are good about relaying information about the products along with shipping information. 1 time I had an issue not only was a replacement sent out but another item free to say sorry for the problem.

Even though a description of an item I purchased was vague and misleading so I got a partial item. It was a great product. Also, wrong tracking # was given but it was resolved immediately after I called the seller at eBay.

These people stole $2000.00 from me. They have no real people to take your complaint. You can't get corporate on the phone. They think that they are helpful but they all are talk. Shop at your own risk.

The first order got lost in the mail, I notified the seller and she immediately sent another product. I was very pleased with this service and I have ordered from this site numerous times.

eBay allows too many bad sellers on their site, and decent sellers have a difficult time getting support from eBay with bad buyers!!! Also VERY tired of dealing with foreign reps, who do not understand English and America's ways!!! We need better online sites than eBay!

Been shopping with eBay for quite a few years now and have had very few problems. When I DID have a problem it was handled quickly by their people. I'M still shopping on eBay mainly for restoration parts for my 65 Chevelle.

Any time I want anything, I go to eBay first and I'm never disappointed. I love every experience I've had with them but what I love the most is the free shipping. And every time I ordered anything, it’s exactly what they claim. If they're not what they claim, they're out. They also keep a check on the sellers.

eBay may beat Amazon on prices for some items. I have always had a positive experience using eBay - to include ordering items to be shipped from Japan.

I find great deals at eBay that are far less expensive than shopping stores or catalogs. I can also find unique items and craft supplies from great vendors who are fast and accurate.

Love eBay. If I want anything even something hard to find usually someone has one for sale on eBay. If I want the true value of An item I can look it up on eBay. I do not have to guess among many people I can choose one, I can check their feedback, I can send a message and talk to them about item. A record is kept of all my purchases and I can go back years.

If you make a bid before the close date you have to keep going back on the website to see what the new bids are and make a decision. I have never bought anything when I am bidding on a product as someone else always outbids me on the final day???

I got the impression that sellers and customer service are all too nice until the actual transaction is complete, once that is over, then they take forever to get the product to me... and they use the postal service because they're CHEAPSKATES.

I order specific items from a certain seller. Handmade items are better than store bought. Delivery is always as stated in terms. When I need a certain gift I will always go to her.

I purchased a ring (was not as described), returned it, and got NOTHING back. eBay did not stand by their money back guarantee. I purchased a ring on eBay on March 20, 2018 for $115. I received the ring on April 13th. I had the ring (item # 172829917764) tested and it was not a genuine moissanite as described. I contacted the seller and was given excuses and offers of a partial refund. I opened a case with eBay on April 20th.

eBay is a great, largest Marketplace on earth. What makes it very unique is that mix of merchandise such as new, used, vintage, fashion, art, automotive. Also to add parts especially for electronics for DIY type of people. Common problem is the pricing, you have know what you are looking for and how much in retail market. Customer service also very good, if any problems, they will address it right away.

eBay CAN BE amazing, and extremely powerful, and filled with some great deals. But you have to be aware, READ and THINK. You need to pay attention to how long a seller has been on eBay, what their rating is, if there are negatives what the likelihood their negatives might affect you (your order). I've bought tons of stuff on eBay... hundreds of thousands of dollars worth. Electronics, cellular phones, computers, camera gear, audio gear, video equipment, sporting goods, boats, cars, RV's... a huge variety of things.

I use eBay occasionally, and find it useful for finding & purchasing less common items, unique or difficult to find items. I shop carefully to find the best buy. I read the description many times so I know exactly what I'm buying. I have found a few great items and for very good prices, even with shipping costs. I have been happy with my purchases and have had good experiences with good sellers.

eBay has the ease of purchase down to a science. They offer a totally secured environment by permitting a buyer back up on a sale, should there be a problem and daily tracking information while awaiting the arrival of a package.

I just recently discovered eBay! However, I am cruising it more and more to compare their prices. I am finding favorable results. All my purchases have turned out very well. Even when there were problems, they were corrected quickly. I like it that payment are withheld until everyone is satisfied... No problems, no worries. It is easy to cruise their webpage, and compare their products. The one thing that I have noticed, is on foodstuffs, with unbelievable low prices, watch the Expiration Dates... They can be out of date.

Excellent in all categories, no issues. Been a dedicated customer for 15 years, when item is incorrect, eBay refunds total amount with positive results.

I have shopped on eBay for 15 years. I always find exactly what I want, and the items are shipped FAST. Sellers are personable and friendly. Anytime I've asked a question, I always receive a quick response. I LOVE EBAY!!

I ordered 2 18 volt batteries on eBay. The transaction went very smoothly. I paid using PayPal. Shortly after I made the transaction I received a notice from my credit card company advising me that someone has purchased over $900.00 using my credit card. They wanted to know if I used the card for this purpose and I had not. They credited my account. I do not know how this happened but I will no longer be using PayPal when I purchase something online.

eBay allowed me to get ripped off once and that left a bad taste in my mouth. I paid 60.00 for a product and the lady gave me back one penny.

I first came buying off from eBay cause of the good display and bought it over 3 years and let me tell you... Most of the products pictures are from other sources and they sell fake stuff that they make, which are far less quality, wrong products, cheaper versions, not safe and not guaranteed. The shipping costs less but it takes about 2 months for a product to arrive and they don't have a ratings for INDIVIDUAL items. They only do ratings for each sellers so the sellers slips numerous bad stuff among them and the customers don't even know cause they have generally good ratings. When you go on their ratings, they get a lot of negatives but the customers don't know which products are getting those so it is meaningless. I got fooled by this website. DON'T BUY OFF OF THEM!!

I would suggest that as a seller of items you stay away from eBay. As a seller you have 0 rights. I was selling model train items from my father's estate which included engines. Most of the engines are used and as such I tested them and took videos of each of them so I could prove that they ran if needed. One of the buyers claimed that the engine was broken and requested a return. eBay won't let you deny a return. I called and they said it doesn't matter that the item may have been damaged in shipping or that the buyer programmed the engine wrong and damaged it, so the seller has to pay for any potential issues, real or not. Oh and I get to pay for the buyer to ship back the item he broke. The buyer also choose not to pay for shipping insurance. I have just a few items left to sell, but will never sell or buy using eBay again.

eBay is a great place to shop for products at really good prices, just have to keep an eye for irresponsible sellers like foliefrog-us that will steal your money.

The prices way too high! Mostly dealers on there. If I wanted retail I would go to Wal-mart locally. At least I know I'll get what I buy. Sometimes I didn't receive my package.

eBay used to be just auctions and you had to deal with the person you bought from if there were a dispute or problem. Over the years they have evolved into a Vendor-based Marketplace but still has the auctions venue. Now, you have the assurance of eBay Corporate to handle disputes and guarantees your purchase price if there is a problem with the vendor later. eBay is a much better environment now for online shopping and getting the best deal available. I have no hesitation in recommending eBay to others.

Feel bad and had experience with Air Morocco. Next time I can’t fly or use service with this airline. I’m really scared what will happened to me once again. Even I send companies to them but until now how many day have no response from them. No one can response with the problem that staff your airline made it to me.

I am a very Thrifty shopper. I do much of my shopping online. I do a lot of research before I make a final purchase time and time again. The best price by far is on eBay if you look hard enough. I have saved thousands of dollars especially on big-ticket items. The security and confidence eBay offers in purchasing makes it a win-win situation. The days of scammers are far and few between. I find it to be a very safe place to shop. It hasn't let me down yet. Lastly when I can't find something anywhere eBay has it.

The main problem with eBay is if you have to return something even if it is the seller's error you have to pay expensive shipping cost and many times a restocking fee to the seller. Pay a little more and use Amazon with free returns.

Ordering a computer on this site is just stupid. Received laptop & it was different from posting. eBay classless people hassled ME over the purchase. Sent it back, never received refund. Finally gave up after 4 months. eBay jerks just laughed at me. Why did they instruct me to return, knowing they were going to screw me, and laugh at me. Noticed their stock has slipped in half now. Never buy from these people and expect them to help.

I buy a large amount of electronics, car parts, and other items, and they typically are good values. Unfortunately, over the last several years a lot of the prices have increased dramatically, and eBay prices are creeping up to the same scale as Amazon. I still continue to purchase items on eBay, but I am buying more on other websites, since these other websites have better pricing than eBay.

Fees are very high. eBay written discount offers that are accepted are not credited to one's account and one has to call and hopefully get someone to credit it. Customer Service is very difficult and never gets better.

You can find anything on eBay. Great variety of all products. Easy to navigate as well. Mistakes on my part in ordering are easily adjusted. Descriptions and reviews are easy to understand and customer service is awesome too. I refer everyone I know to eBay.

It's convenient to shop online, especially if you are pressed for time due to raising children and trying to make a living. I think stuff is too high though for the average American today. If you compare prices of things to wages, we are way behind on the value of a dollar.

eBay offers everyday items but generally at a cheaper costs. Many of the sellers also give free shipping... but you have to look at the sellers and conditions.

I have used eBay for years now. I love how easily I can access what I am looking for. I also love the fact that online retailers offer products that I can choose to purchase.

Fabulous. Everything I bought was in a good quality and a good packaging on eBay... one time was unhappy and the seller sent me back money instead I paid for the return shipment.

Twice after ordering shoes and a tee shirt I seen that they were shipping to wrong address. I tried to correct in 5 mins after ordering and they said items were shipped? Low life sellers.

Absolutely worst return service I have ever experienced - shipped wrong product and refused to make any adjustment. Partial or otherwise. I will never do business w/ eBay again.

I've done a very limited amount of shopping on eBay, but I've found that I can find items there that even Amazon and Walmart don't carry. These purchases usually are parts from older equipment that have gone bad, and the only options are to buy from the original equipment manufacturer at an obscene price, or take a chance with eBay at a very reasonable cost. I don't know how liberal their return policy is because I've never been dissatisfied with the products.

eBay has come a long way but the ability to buy cheaper things from other countries makes it harder to sell in America. Unless you use titles like "vintage" and "antique" it's not easy. I remember when eBay first started and it actually ran like a great auction house. Now it's too much "buy it now" type things that takes the fun out of it.

The best part of eBay is that they stand behind their transactions. I have had a bad deal and eBay has made it right. One case was I was actually contacted by the district attorney as eBay had referred the case for fraud. I feel very confident shopping on eBay. I have over 500 transaction with very successful results.

It's easy to scan multiple choices and make a decision. I like the speed that one can finalize a choice and the ability to bid on certain items.

It has been awhile for purchasing thru eBay. But including this past week, I purchased a Used cellular cover while also a separate Kitchen utensil. The purchases were very proper, the delivering date is clearly accurate, and my specified items were actually greater than what is broadly publicized upon their website. I logically assume that they're not double-checking their external customers including eBay, but all were PROFESSIONALLY FINE.

I don't like how they show a price for something at a certain price and when you go to click on the product there are other products to choose from such as different/older models. The actual item that was showing at a particular price is much higher and the lower price advertised is for the different/older model but it’s sold out (example iPhone 6 for 150 but when placing the order the total due is actually 250. When I check to see why this amount is due I find out that the price of 150 was for an iPhone 5 which so happens to be sold out.) This has happened many times with many items. These items should be listed separately or at the actual cost. That is deceiving to buyers.

I find eBay a trusted site. Great prices, many times free shipping and no taxes. The downside is Sellers who deceive and then give a Buyer a hard time.

Generally the best prices on eBay with, most frequently, free shipping. Try to deal with vendors that have a large inventory or concentrate in one area i.e. cameras, television, bedding etc. Steer clear of non-profit serious vendors with but a few items for sale.

Yesterday I attempted to change the payment method for eBay fees, there was an issue, I contacted customer services and some while later I was told the problem lay with my bank. It does not. I emailed eBay to re-address the issue, in their reply they suggested I post screenshot images of the page containing my bank details of a third party free image hosting site so they can review them. Obviously I did not do that. eBay must know that advice such as this must be verging on the criminally negligent! It is beyond belief that any company in this day and age could even think of proposing such a course of action. I will be closing my account with them immediately.

I have been doing business on eBay for +/- 5 years. On 2 occasions, I have had my monies "stolen"; that is held, for some reason never given - purely at the whim of the powers to be. These companies utilize the "Napoleonic Code" ; i.e. you are guilty until you prove yourself innocent. The last time they did this, eBay/Paypal put me into a very negative cash status. To wit I have now become late on all my credit cards, et. al, and am facing bankruptcy.

I ordered a wetsuit online, paid and never got it. I emailed the seller more than once and she gave me a sob story about her brother being sick etc. By the time I realized it was never coming, the 30 day PayPal period had expired. I never got my money back. eBay was not interested. On another occasion, I ordered yarn from eBay. It was thread when it arrived. eBay was not interested. On another occasion, I ordered trim from eBay. The seller charged me $30 for shipping a $5 item. eBay was not interested and threatened to ban me when I left a negative review, which they deleted, saying that the shipping policy was published on the site. The shipping policy did not cover international shipping.

I like the MIX of new and used I find on eBay. And for me PayPal is my preferred method of payment. I am a small business owner and feel Amazon wants to smother us.

It was very easy to shop at eBay. I found what I wanted. Then I had a few choices to choose from that I did not have to pay for shipping. I absolutely love it.

eBay has been the best choice for me. Great products and I love the ease of buying. Shipping has been great too. Thanks. Many things I want just not to be found, where I live.

Good grief! I tried searching with all words in QUOTES (eBay now requires this if you actually want to see results that actually contain your keywords lol!) "original" "oem" "authentic" "apple" "charging" "cable". What I got were pages and pages of totally FAKE, COUNTERFEIT cables. Every single listing was for cheap knockoff aftermarket cables being sold by a bunch of DISHONEST sellers. Ebay has gotten so big now and are raking in tons money, but isn't concerned about their buyers enough to take affirmative action and PERMANENTLY BAN SCAMMERS from selling on eBay anymore once they're busted. It seems as long as the money's rolling in, they're fine with it. So disheartening, I’m shopping for things less and less on eBay and buying the same items elsewhere for comparable prices. It's worth the few extra cents just not having to deal with eBay's silly search rules and all the scammer sellers.

I was charged $400 selling fees for an item I haven’t sold. They advised me that emails from buyers and sellers cannot contain personal information. I became compliant after knowing supposed to be a new rule but still got charged for their assumption I sold an item outside their eBay platform. I have bought about 600 items on eBay and despite of being a member since 2006 still got scammed. EBay has changed so much for worse in the last few years. I have had so many bad buying experiences that I don’t feel like I won’t ever buy or recommend buying from eBay ever again.

I purchased a pair of sunglasses described as "mint" condition. They arrived badly defective. I sent them back and waited for a refund. I left negative feedback stating that the seller had tried to trick me by selling badly defective glasses as mint. The seller knows how to work the system and opened a claim with eBay. Ebay refunded the purchase price for the seller, the seller made $100 off of eBay, then eBay REMOVED my negative feedback rating completely, in fact, eBay has removed at least 3 negative feedback ratings from this deadbeat seller. I reported eBay to the Better Business Bureau, demanding my feedback be restored and they claimed they "couldn't talk about a seller", but the seller had filed a claim under eBay seller protection or something.

I have sold on email many times. I recently sold a black Gucci bag. The listing said NO returns. The listing had photos of both inside and outside the bag. The buyer emailed me and asked about the condition and I told her she would have to clean the inside because it’s dirty and there are a few pen marks in there. She said it would be no problem. The buyer wanted a refund when she received the bag, claiming there were black stains. The buyer provided no photos of this and claims the stains were black yet the bag is black! Makes no sense. eBay rules in favor of the buyer, despite NO photos and emails and photos in the listing that supported my claim that the buyer was fully aware of the condition of the bag. In addition to that, eBay does not uphold to a NO return policy. This is the second time something like this has occurred and eBay does NOT support the seller IN ANY CASE. Sell your stuff somewhere else!!!

First bad experience in probably 20 years on eBay. eBay seller completely lied in the listing. eBay will not intervene because it's a power seller. I can return the item but might get hit with a 20% restocking fee. It was fraud and eBay sides with the seller. No more eBay for me, if you haven't been taken yet you will be if you keep using that site. Amazon at least protects the buyer.

I have tried to buy a nice LV handbag for my mom cause Mother's Day is coming but the seller/SCAMMER has sent a big box with full of papers and no LV bag. I was excited to receive the package and opened in front of my mom but there was NO LV bag in the box. My mom is shocked and almost falling off the chair. I have contacted eBay Team right away but they said I need to wait 1 week for the seller to respond but as you know if the SCAMMER have planned to do this scam, he/she has prepared this. Please stay away from this SCAMMER. I can't forget this day as hurting mine and my mother's feeling. Now praying to GOD to receive my money back as I'm working to earn my proper money. So sad and too bad!!!

Item not received and seller did not refund money back. eBay does not care for its buyer and does not serve customer very well. The customer service was so bad and the supervisor was not helpful. I made a purchase via eBay, but I forgot to put my apartment number on the shipping address. The item got returned back to the seller and the seller being contacted to reship the item back. The seller requested reshipping cost and the cost was made. Then, the resolution center being contacted and asked to email the seller. I doubt it the eBay resolution center associate emailed the seller. After that the seller did not respond back to me. My whole experience with eBay service will get a rate of zero. Zero customer service and are not capable of handling issues or becoming a mediator between the seller and buyer. Poor customer service. I do not recommend to anyone to use eBay.

I have been dealing with eBay to get my money back when I did not receive the item. eBay says the seller is right and I am wrong. The seller's email no longer works. eBay seems to be partnered with this seller to take my money. So how many others are being done this way? Below is the email quote from the seller to me and they never refunded me and eBay says that does not matter that the seller said they would refund me, eBay says the seller does not have to refund me. "Well soon you will receive a full refund of your money. Not worry. Thank you I'm very sorry for what happened." I will never use eBay anymore and I will be posting about this on many websites, I am even going on the local TV next week to talk about how eBay is helping people steal.

I was foolish enough to send a dress for a refund WITHOUT a tracking number. The seller didn't refund. And a few days later listed the exact same dress for selling. Needless to say, eBay didn't even write to a seller for a clarification. Hello, Amazon. The name of the seller: virtualthreads.

I have purchased many thing from eBay in the past few years. Usually everything goes well. Items shipped in few days after payment, delivered as expected. But when something goes wrong it can be really frustrating. Sellers offer you replacement for item you haven't received which in my opinion shouldn't be doing. Because sellers says they send you a replacement and ask you to close a case you have opened. And poof... after that they disappear. After some time you realize that there was no replacement. And you can't do anything because case is already closed. And there is no one you can ask for help. Do not accept any replacement, if something goes wrong just say you want your money back.

eBay has become a shadow of its old self. I have been an eBay seller and buyer or over 10 years and they have come a nickel and dime your company with little to none of a service dept. And they let lying buyers control how they run their operation and all waysides with the seller when there is a seller buyer dispute when there is a issue and they try to avoid getting involved and make it very hard for the buyer to get some help from them when basically is being ripped off by the buyer with that Brig said, “They just don't care."

Everything I am about to say is 100% true. This nothing to do with the vendor, just eBay. I have been an eBay customer for 19 years and have purchased over 600 items. Today I bought something and attempted to pay for it with gift cards. That did not work so I called customer service and got the runaround. I got referred back and forth between eBay and PayPal several times and talked to 8 people in about 2 hours. Apparently my eBay-issued gift cards cannot be used for my eBay purchase. What? Then why is there a place on the payment page to enter the gift card info to pay?

Sold an item. Customer wanted to return. I issued refund. Customer didn't return the item (stole it). eBay would not help at all, even though they prompted to refund and issue shipping label, which I did. eBay told me I shouldn't have issued refund, yet, they told customer to throw away the item, which they denied they did say later. You can not leave negative feedback for buyer on eBay. eBay is one-sided. I will stop selling on eBay, move to Amazon and Etsy.

eBay no more buyer friendly. I bought a dress from a seller in China on Feb 05. This liar cheater seller DIDN'T disclose about possible holiday delay before taking payment. Then it shipped 20 days later. After 67 days no item. Asked many times eBay for help but instead of helping eBay told me to wait till 25 May: 90 days. So 90+20 days=110 days since payment. Even Worse They won't let you leave feedback after 45 days??? Seller didn't reply messages. Thanks???? To PayPal???? For helping get my hard earned money back. DON'T BUY AT EBAY! NEVER!

I bought brake pads for my car that I didn't get and until now I don't get a refund all, anyway I put a negative feedback to the seller but eBay after the phone call of the seller decides to erase my feedback. They don't like what I put there and eBay decide just to erase it and after my phonecall they told me that I can't put anything, of course, I don't have money back yet and there is anything that I can do. Don't trust in eBay.

Today I had to contact Customer Service to rectify a problem with a buyer and the seller assistance associate was so incompetent, I felt like the 10% commission I pay to eBay is just taken from me and I don't get anything in return. I am closing the account today and I do not recommend doing business with eBay. I am switching to Amazon where almost everyone is professional and paid fee goes long ways.

I have been selling on eBay for over 14 years. eBay is constantly making little changes in how we see information on such things as relisting etc. I wish they knew or either gave a care on how difficult this makes in on us out here to keep up and continue relearning how to relist, or get information we need. Even a small change throws us off completely and may require hours and hours of clicking this then that or worse yet finally have to contact a help personnel who usually has such an accent that we can't understand a word they are saying or more commonly it's a female with such a high squeaky pitch to her voice that it sounds like a cat whining on the other end of our phone.

I ordered items from lotsgoods88 through eBay and was informed order dispatched 31 Oct 17 ETA 21 Nov 17 to 18 Dec 17. When the time had passed I queried the delay and was informed they would send a second consignment. When that one's due date had come and gone I was informed 'lotsgoods88 is out of the office'. On 3 April 18 Ebay messaged me that I had been suspended and to phone a number in the USA. I was not prepared to spend money on an international call to be put into an automated service. They advised that they would find an alternate. I suspected a scam and advised them accordingly - no reply since. They have my money, I have no goods; they are unprofessional and act like some basement scam setup.

I sold a Platemaker on eBay, when buyer received it he said it was not pulling paper from the bottom tray. I sent manuals to change settings. He told eBay he wanted to return it and since I didn’t respond in 5 days they made me take it back. Paid for shipping both ways and their fees and credit buyer. eBay always sides with buyer.

I’ve been a seller since 2002 with 100% positive feedback as a seller. I am not a store or a company. I am a private seller and sell some item from time to time, item that I don’t need. However I have sold over 500 items with positive feedback. Lately eBay changed their policy that if you don’t sell anything for certain amount of time they will hold your funds and not release it which I think it’s not fair for an old time seller who has 100% positive feedback...

I have been selling on eBay since 2009 and never had a bad issue with products and 100% approval rate. I always got paid immediately after submitting shipping date and tracking numbers online. Last month I sold a brand new pair of leather riding boots and eBay held my payment until I called them several times asking to have my funds released? I just sold a expensive Emerald ring (Women's 14K Yellow over solid Sterling silver 9.0 CTW, Size 7), shipping the day after it was sold and paid for, submitting tracking and ship date.

I need my money back. The seller already received the item back, he also already sold again the item and I don't have my money back. This configures stolen property and eBay don't solve it. I need eBay to honor the Money Back Guarantee Program, the product is covered by the program as advertised but eBay simple denied it. The item was returned back on April 18. eBay was supposed to refund me in 4 days, April 24. eBay asked me to talk with Paypal but the order was done using Credit Card, Paypal was not involved in it. The seller didn't pay for the return back shipping. I need this money back also. The seller didn't send the charger as advertised. The phone doesn't work in Israel. He was supposed to know this and not me. I already left a negative review about the seller and passed almost a month the review is not live, I need this to be solved as well.

Agreed to terms that all insurance and fees were paid by seller and after paying the agreed price now I am told that the vehicle is undervalued and I have to pay for additional coverage. Why was this discovered after the unit was loaded for delivery?

I purchased a Hermes silk scarf from eBay seller Mon.Carre. Scarf was described as having stains, which I knew I could get out. When the scarf arrives it is riddled with more than 13 moth holes, which were never mentioned in the description. Attached are photos of thee of the holes. eBay and PayPal, despite having ten photos of the holes, protect bad seller Mon.Carre and refund to provide a refund. What is going on there?? I leave feedback saying, 'Scarf arrived with hole. Avoid this seller', which Mon.carre gets eBay to withdraw. This is eBay and PayPal prioritizing sellers who lie over trusting and honest buyers. I have been on eBay for years and years and have a 100 percent rating.

Poor service for seller - Sold an item that was in great condition. A person did something to the shoes when they arrived. Instead of contacting me they gave the person a refund and required me to ship the shoes that the person damaged back.

that she sells products in the US, but they are from China. I sent the item back to be repaired in March and now it is April and still have not received my merchandise back. The vendor was very ill-mannered. I'm still fighting with her now. Have continued communications with her and eBay they are both useless. BEWARE OF THIS VENDOR. She is very Untrustworthy!!! Valmurr is the seller.

I bought a new phone (Google Pixel XL). Showing problem after 1 week. I open a case 3 weeks later when the phone was getting unusable. Those ** retired customer service case the close. Like wtf, why do they even have customer service. That's why I always go with Amazon. They will return if a simple thing. That's why they hold their customer by their great customer service. ** EBAY. And do not eBay is just like Craigslist and offer up. You buy something mean you are at big risk. They will send you crappy stuff and never get a return. Don't waste your money. Go to Amazon. You will appreciate their service and even they will return if you just do not like it.

I have been a buyer and seller on eBay for almost 16 years now and have never had an issue with a seller or buyer until just recently when I sold a prepaid Samsung phone to a buyer. The buyer claimed that he couldn't activate the phone and that the item wasn't as described so he could get a refund. I had indicated that I don't accept returns on new items, but in good faith, went ahead and initiated the return anyway. I received the phone back a few days later. The blister pack had been visibly broken into, the buyer wrote on the IMEI card, and he had peeled most of the protective plastic the phone came in completely off and did not replace it. I then tried to see if I could activate the phone myself, which I was able to do after chatting with a TracFone representative online.

There are two overseas sellers on eBay that have been engaging in unscrupulous practices. They are engaging in the bait and switch. They send you a product they KNOW IS NOT AS IT IS DESCRIBED. When you contact them to let them know you want a refund they ask you to send photos. You send photos then they say we will take $5 and you keep it. No persist for refund. Then they want you to pay to send it back to them track it. Or they say, "We will send you the right item but it will take 5 to 35 days." So you are past eBay's 30 day refund policy so they don't have to give you a refund. And keep your money and you don't have the item either.

I sold an item for the price of $93.00 and was ecstatic to receive this for the item I had sold. In the past I had no issue with the buyer automatically paying when they win the bid. The whole point of using a company like this is so that you don't have to worry about receiving payment for your item. Payment should be automatic and paid towards the seller once they ship - which is what I thought eBay does. WRONG. You can ship without the company being paid to pay you! And guess what happens then if you don't get your payment - they credit you only 10% of your selling price so $9.30 - which is less than I even paid for a shipping label!

Flocks of scam sellers have come to eBay because of their policy changes and liberal mentality. Mostly, the Asian community is getting rich off of selling trash products, bad seeds, whatever they can misrepresent and get away with. Seeds take some time to sprout and then months to bloom before you can ensure what you got. The constant bad changes to eBay have exacerbated this. These crook sellers are so brazen now that they don't even provide the proper species of seeds and will throw anything in the bag and dispute that it is real or genuine. It's very difficult to dispute and win because eBay has become so broken under current management. I used to enjoy eBay 25 years ago. Since that time, it's become an infestation of crooks and cheats, led by biggest crook and cheat of them all!

I am a business owner of more than a decade and been in the field of customer service for more than two decades. I placed an order with eBay and received damaged items. The process of attempting to get a return has been hideous. The case was closed and the representative I spoke to had absolutely no interest in attempting to assist via eBay. I am out of my money. I will never order from eBay and will do my very best to avoid PayPal as well.

As a longtime eBayer with 100% feedback rating both as a Buyer and a Seller I can honestly say I expected much more from eBay. Like many other sellers I finally had that transaction that infuriated me to the point where I will no longer EVER deal with them again, in either capacity. I recently sold some Desktop memory that was in near new condition. I had been using the memory in my own machine up until the time of the eBay sale. Once the sale was made, I removed the memory from my desktop and replaced it with the newer/faster memory I had just purchased from eBay, packaged the Memory sold into the original packaging and sent it off to the buyer.

I used eBay for many years and found 99% of the items I bought from China were trashy products! Whether it was plant seeds that would not grow to wooden watches that stopped working and broke after 2 years. I've stopped buying from China just for that reason. They may be less expensive, but you get what you pay for! Be careful when buying products from China!

Buyer damaged the item and then ask for a refund. Buyer sent me photos of the damage she did and eBay is forcing me to refund her money on a damaged item I can not resell. I even have to pay for the buyer to ship it back to me. I would not recommend selling on eBay. The buyer can say anything they please and eBay sides with them. There is no sellers protection on eBay. The buyer is always right. I have no returns in all my listing and I am forced to take back the item anyway. eBay seems to have forgotten that the seller is the one paying to be on the site not the buyer. They can freeze your money anytime they please and there is nothing you can do about it. Think twice before you become a seller on eBay.

The customer service is horrible! Someone hacked into my eBay account and it took me 4 days to get someone on the phone which happened to be someone in Asia. I finally got it taken care of today - jeez.

I found very good tech here and good prices. The sellers on eBay are great to deal with in my experience. They have very good website and it work well most time. I like the community page works and they're nice people.

I am selling stuff on eBay for years, I started selling my kids clothes then turned to business 3 years ago. I was sold a brand new top to buyer last week, buyer received, tried on and said that the top was too tight, so wanted to return it. I said, "Yes! Please read our return policy prior ship it back." Once I received the return item back, it was not the same as original. Buyer tore the bag of the top which was new in bag and never take out of bag. (This item is value if new in the bag) I expected buyers to opened the bag carefully in case they need to return it. Then I asked eBay to step in for this case which was opened by buyer for returning the item, once stepped in, it turned out I am the one who filed the case. I didn’t want to open the case, but that the only choice I had to do with the current case which opened by buyer, my bad I didn’t have this experience before, I should just send buyer a message instead.

I've been an eBay(er) for a long time. I began selling items when my daughter was a toddler, she's 14 now. My feedback is 100%. At some point someone got into my account and began posting fake handbags. I didn't know until I left work and saw the emails from ebay. Where I worked, the signal was horrible, so I didn't get any email notifications until I left the building. I immediately called eBay when I saw the last email saying my account was restricted. I explained to them I was at work during this time, etc. I also asked why didn't they try to call me instead of restricting me. Looking through my seller history, they'd obviously see this was not the norm as the items I've sold do not reflect that of a person who sells fake handbags. They would not budge. I've sent letters and no responses.

The incorrect item was sent to me from iaaputility_4 but he never reimbursed me for return shipping so I placed a negative review on his site but eBay removed it because they closed the case, eBay doesn't help buyers.

Buy opens not as described claim. eBay decides in favor of buyer. Buyer never returns item. eBay closes case and states that buyer failed to return item. 6 days later ebay refunds buyer. Here is my experience with eBay. Read this. It will blow you away. 3-14-2018 I was trying to contact the buyer again and accidently clicked continue and to my surprise it shows I had agreed to accept the return. I did not want to accept this return. The page did not allow me to cancel it so I immediately called eBay on 3-14-2018 7:45 am duration 4:16 and requested the return be canceled. C/S stated they could not cancel it but can instead open a case to resolve this issue and that EBAY WOULD EMAIL BUYER AND IF NO RESPONSE THEY CANCEL REQUEST THE REQUEST TO RETURN ITEM.

A seller of a little $9.50 made me wait the full delivery time, while ignoring 2 of my messages & 1 if eBay's. Ebay refused to think anything of it even after I got the device with basically no instructions (& written in font about .05 lol). I did an BBB report & Ebay removed my rating of the seller & also themselves, leaving the seller w/ 0 bad reviews that I could see from my end. Along the way, 2 Ebay reps even boldly lied about their ID #s!

Bought a replacement screen from eBay for my broken Sony Xperia mobile. Seller sent a defective screen. Opened my case on eBay Guarantee. I was asked to send photos of the screen. Sent them 3-4 photos. The authorized mobile repair person said, "The display sent to you was defective." Instead eBay seller said that I had tampered with the display though I didn't. So they cancelled my refund and I'm left here the defective screen. Amazon are much better than eBay and can be trusted unlike eBay. They never ask you a single reason for the return. Even if the return item is perfectly OK but the customer is dissatisfied Amazon happily collects the item from your home. eBay a one of my favorite sites for shopping but now I think to use it very rarely for buying items...☹

Paid for my item. Seller provided a USPS tracking number, saying my item was supposed to be delivered on 03/23/2018. No item. Checked tracking number and it has not been taken to the post office at all. It is now two weeks since I have paid for the item. I opened a dispute for item not received on eBay and have to further wait another two days to have it escalated by eBay. Ridiculous. I cannot believe sellers can keep a buyer's money and have no consequences. Will never buy anything off of there again.

Received wrong item for phone - did not fit but seller repeatedly insisted it did even though I sent him multiple photos. Returned item and finally received partial refund, but was not reimbursed for return shipping! Called eBay customer service and they said could not do anything!

I was shopping for something and kept seeing offer to get the item for about 20% off, by joining eBay Bucks. I finally decide on purchase, click on button for eBay Bucks. They give me a code to use, and on the next page entered the code and said invalid. I have spent hours on hold and dealing with people that know nothing except denying culpability for it, and basically told "tough luck". Finally got a call back from supervisor about 18 hours later, and given same lame excuses. I will only buy from them again if I can not find anywhere else. Will buy from Amazon from now on, which is usually cheaper, even with tax. Only thing I do not like about Amazon is you have no idea where it will ship from. That is the only plus about eBay, but if I do not need urgently, screw eBay from now on.

As a very honest Seller with 100% positive feedback (combined from selling and buying), I would have expected eBay to stand behind me when I sold an new, unworn item, with tags still attached, clearly stated as a FINAL sale on my listing when the Buyer claimed it arrived damaged. The Buyer never responded to my emails asking what the damages were or provided photos or any evidence to back up their claim of damages. The Buyer also had 0 feedback and had joined eBay two days prior to buying my item.

Whenever you have a problem with a transaction, it always takes up to 15 minutes to get it resolved over the phone. Their dispute team is incompetent and never call you back. I think I am done selling with eBay. I paid for the 19.95 subscription and wanted to cancel it because I wasn't doing well and they said that it will cost me 75$ to cancel the subscription and that it would be better for me to keep it. The funny thing is there was never a disclaimer when I purchased the description. BIG SCAM.

I sold an expensive Swiss watch in early February. Even though the buyer knew about and had received photos of a 1 mm scratch on the 18 karat gold case, he demanded a refund for damaged goods. I accepted to refund him the money and the bad started right afterwards. He decided to file a claim with PayPal after I refunded him the money (once the watch was returned). Because of his claim with PayPal, eBay told me they could and so far have, refuse my seller fee refund of $750. I find this to be a very unfair practice on their part. It appears that if you, as a seller, accept a refund, the buyer can screw you over by filing a claim with PayPal afterwards so you don’t get your seller fee back. Can you imagine what those fees could be on some of the $30,000+ items selling on eBay. I say seller beware. You too could get that buyer from Hong Kong who knows how to make you pay when you have played by the rules. eBay needs to relook at this policy.

We SELL new item (Molecular Devices SoftMax Pro 6.3) sent to: **. The cost is $900. He used ready and he activate software ready and return. ** eBay never review, took my money and return. Not help. ** eBay go all the hell.

Item purchased promised 3 day delivery, I specifically emailed seller that I will no longer be present at that address thereafter. I paid much more for the item because it was 3 day delivery. Now 3-6-9-11 days so 11 days now, I am no longer at that address. It’s a vacation home and if the package is left there it will get stolen. eBay's answer is, "Well if it’s late you can return the item and ask for a refund." Is this a joke? Nearly 2 weeks to deliver an item marked 3 days and my recourse is to return an item that might be delivered after a month when I’m no longer at that address. This was within the United States.

Today I checked the status of a refund I was approved as I shipped it out on 3/20/18 from my company via their USPS Return Label. On eBay's tracking status, it showed my returned package was delivered to the seller that is to issue my refund. When I called to ask why they emailed me this morning accusing me of NEVER REPLYING TO THE REFUND nor Providing a Return tracking number that is also to be automatically uploaded into my status by eBay, the eBay Rep, Michelle, stated that it's a MISTAKE ON EBAY'S END yet I will need to call USPS and ask the status of the delivery being they only show it's on its way to a USPS office! Michelle again repeated to me that I have to call because they are unable to do so!

I understand eBay need add fees so they can make money but come on when is it enough insert fee, final value fee, And value fees on shipping? When they say fast and free shipping only benefit them as a Corporation. You have mark up items just so eBay can make money while you make nickels and dimes. And I know what most Corporation say. One complaint out of millions they're still gonna make money no matter who Complains. Got love making rich richer.

Seller used a photo that was misleading and sent to the wrong address. I contacted them and told them my package still wasn’t here and they said it would be here about seven days late. This package was a gift and I have received it a week late. The seller promised to refund me. Then when I sent the case to eBay they sided with the seller. So not only was it late due to their computer system, I have to buy another from a shop 30 miles away for a gift. They used a misleading photo. I closed my account today due to not so much the seller who, was wrong but eBay itself. Plus my emails from the seller disappeared.

We purchased an expensive item from an eBay seller who was supposed to ship UPS so we gave them our shipping address (not USPS address) as there is no rural delivery of mail to our location. The seller shipped it USPS so there was no way it could be delivered. We tried 4 times to email the seller and they would not respond so we contacted eBay and they gave us their phone number. We called the seller and explained the situation asking them to re-ship our item UPS. They said they would and then did nothing.

This mobile phone is v good but your delivery is the worst of worst. I am not satisfied with the products. Not responsible for the items timings. I suggest to my friends please don't selling it for any items for the eBay stores.

I purchased a product from Amazon.com. I then resold Divas Never Age and the CEO said that this was fake. It was the same item that he was selling. I had stock photos of the product up but Ricardo Chavez CEO of the company said I was selling freebies, when I proved that wrong, then he said fake, so I showed him an invoice, so then he told me that it must of expired. When all his reasons had failed he reported to eBay that it was fake. I explained about owners rights initiative and that the owner could not know the authenticity with stock photos so obviously was perjury. eBay claims that they don't support the Supreme Court ruling for owners rights initiative. They will remove an item even if you can prove it's real just because the manufacturer doesn't want you to sell their product. I am now in the process of closing my store with eBay and going to my own online store. eBay only favors manufacturers, not the sellers who support their platform.

Sellers can call eBay and remove bad feedback even when they totally screw up... eBay is trying to push the “trustworthy“ so people have confidence to spend more & you end up dealing with a scum of a seller who looks to have 100% positive feedback but probably 10-20 deleted negatives! I left a feedback after eBay had to step in to resolve the issue because seller won’t respond and they removed my feedback... He’s not 100% positive... Good luck to next buyer.

When I sold an item on eBay prior to this incident, I was told NOT to ship the item until I saw the monies deposited in my PayPal account. For this item, I am being told I will receive payment within 21 days after the item is delivered. As the item is being delivered to Vietnam, I have no idea how long it will take to be delivered. Furthermore, I am not putting a $900 pair of shoes in a box for mailing until I know for a fact that the money has been deposited. I have tried to talk to eBay and have held more than 2 1/2 hours, in total, being told repeatedly I need to speak with a payment hold specialist. Each time, by the time the call is routed, it is also disconnected. This is a disreputable and absurd method of doing business. #eBay=IdiocracyAtItsFinest.

I ordered a large birdcage on eBay from a company called One Big Outlet. Described it as a Cockatoo Macaw cage weighing 49 pounds. What was shipped was a much smaller Parakeet Cockatiel cage weighing only 14.2 pounds. I learned of the discrepancy from FedEx when I received a tracking notice. I notified the company and eBay immediately that the wrong item had been shipped. I did get a response from both. However neither offering to send a return label. I told them that I have no intention of accepting the delivery but no one seems to care once they have your money. I had a similar problem with eBay once before, trust me when I say that eBay only backs the seller and not the buyer as they claim. However I did make the purchase with a Visa card and Visa has safeguards in place to protect consumers against this kind of fraud. So do yourself a favor and do not order anything from an eBay dealer. If you do expect to get ripped off.

Despite their boast of "get what you paid for or your money back" it's still possible to get ripped off on eBay! I bought a batch of vintage items from the seller eombayacct based in NYC who deals in antiques. Two items arrived broken. I sent the seller clear photos of the damaged items. In my message I stated that as the other items in the lot were fine and I preferred to keep them (rather than return the entire batch) I would happily settle for a partial refund for the two damaged ones. That way I would be compensated for my loss and the seller would still have some profit. A WIN/WIN situation.

I decided to sell some things on eBay. I should have listened to all the bad reviews for both of these companies. I sold an item and foolishly bought a shipping label on the eBay site. I was sent to PayPal and had to give my credit card to pay for the ship label. The sale was cancelled immediately and I informed eBay and PayPal immediately by phone. The charge was on my PayPal account anyway. I was told by the PayPal rep on the phone that my credit card would not be charged unless the label was used.

eBay is doing what he wants with sellers. The customer have always right and always eBay refund money buyer. I asked customer support if he had proof that the customer was right. They told me that they have not proof, but even so, the customer is right. Money is always returned to the customer. Just when a customer opens the case for whatever reason, and eBay immediately takes the money to the seller. I am a seller who is free of money, without the goods I have sent to customers and I am due to eBay in debt!!! No earnings, only fees!!! I wish good luck with business of eBay!!! You'll need it!!!

In my last report on my own horrible eBay experience I said that we will never know who came first. The bad seller or the bad buyer. Well the answer is neither. eBay came first. And it’s eBay who is responsible for finding solutions to find and remove the scumbags of eBay. But they are not even trying. And let’s be honest there is 0 and I mean ZERO seller protection from eBay for eBay sellers like myself. Scumbags who lie cheat and steal are free to buy items and then turn around and abuse the eBay buyer protection/return policy. These bad buyers victimize eBay sellers on a daily basis and what does eBay do to prevent this from happening? The answer is NOTHING!

I was never told they could give me a shipping label and I ship back an item that was $76.78. And refused to do a one time courtesy refund. Said that they weren't a business. I have already filed a complaint with the B.B.B and ask the 3rd party seller to send me the money back to refund me. He ignores my emails. The only thing that eBay said that they could do is send a courtesy email to third party seller. That that's all that they can do and for me to keep trying to get my money back from the third party seller.

What more can one want; it convenient, affordable and always available. Whenever I need anything from clothes to cars, eBay is just one magical click away. :)

I purchased an item from seller “cars-store” for my husband for Christmas and do so through eBay. After finding out that he already had that particular item, costing about 150$, I sent a return request to the seller. I got the runaround from the seller and was not given ANY aid by eBay about THEIR seller. In fact, they told me contact PayPal because that was the method of payment and PayPal has a protection plan for their consumers. Huh! What a NOVEL idea! Thank you PayPal! Unfortunately it did not end there.

I recently sold a brand new Surface Book 2 at lower cost than purchased. Item serial number listed on auction, shipped next day and buyer submitted refund request within 24hrs of receipt, claiming I had shipped a Surface book first generation. Long story short, after escalating to eBay resolution, eBay sided with buyer and refunded money. Return shipping fee, listing fees were charged to my seller account and I was frauded, as I received a used older version Surface Book. I lost $2,400. Returned used unit value is less than $100. I have been an active seller for over 15 years and never had any buyer claims or transaction issues, ever...

Can anybody relate to the experience I am having with eBay at the moment. Are we the only dissatisfied seller to have experienced a sudden drop in sales for no apparent reason. We have contacted eBay countless times asking why this is constantly happening to us. We have tried to build our business up using eBay as a business seller as this is the only option we have at the moment. We started to have a little bit of success by selling items every day for about a month then all of a sudden it takes a nose dive for no reason at all. This is the second time this has happened to us as we had to close our shop the first time around. We restarted a second time with no shop and our sales were better than when we had a shop which eBay suggested would enhance our sales. NOT! They also are very unfair to their sellers, especially small sellers. It seems if you are a large player in this market their policies are far more attainable than for us smaller sellers in the game.

I paid off my seller's account a few days ago, because I am not happy with eBay & their forever changing policies. eBay wouldn’t allow me to close my account because I am supposed to be suspended. I would think they would glad to get rid of this A-Seller, if I was that bad. I haven’t seen any notification of any dispute & seriously tried to end this business transaction the right way, but they have left me no choice. Either they make their dispute available or close my account. I have no intention of dealing with a company who allows shady business dealings to go unchecked.

Completely horrible. I did not receive a simple item to my home and needed to change my address on file. Not only did she literally tell me that it’s not eBay's problem and that I needed to figure it out for myself, but told me that eBay won’t change my address on file to the correct address. WTH??? So you’re going to just continue to send items to the wrong address should I purchase again. She told me that I should have been more careful when inputting my address and double check things. (I forgot to add my apt number, I’m brand new to this state and had not even moved in yet). She was absolutely horrible and was unwilling to help me aside from telling me to contact the seller myself and that basically it’s my own fault.

I recently made a transaction through a seller called allthat2015, for a fourth generation as advertised new tablet. I received the tablet at $219 and it was not new. It was used in very good condition from the outside but with this tablet you could no longer make an Apple ID. You could not make purchases. You couldn't even download free apps. There was really not a whole lot you could do with this tablet.

I have been on eBay as a buyer for 18 years and never needed to use their resolution center. Any time there I had problems, I was able to resolve them directly with the sellers. Today I called eBay for help and spoke with a resolution specialist Keshia, and her supervisor Vince, and both were completely unhelpful and basically just told me they don't care and it's my problem if I lose my $40.00. Horrible customer service, and there is no money back guarantee at all! They just couldn’t care less about their 18 year long customers. And I live on an island so basically all my shopping is online, either on eBay or Amazon. This is what happened: I bought labels for my printer (2 packs of 50 labels $20 each, for a total of $40). It turns out the labels were for a laser printer and I own a inkjet printer, so I started a return, which was easy and fast.

List a nice item with some flaws, well described with also stated "no returns accepted" and "ask any question". The item was made of paper and had some light greasy stuff on it. ** buyer does not read description, asks no question, gets the item, only then starts to pay attention and finds the flaws as mentioned. Claims however that flaws were not mentioned and lies about the stuff as described in calling it "glue". Despite all this, the ebay freaks refund him and want me to pay for it. As I am NOT going to pay for an item that I described well, I am now forced to close my ebay account after 19 flawless years! EBAY ARE CROOKS AND MORONS!!

Hi. Please don't sell in eBay, You will get a monthly invoice of 10% deduction on your selling price and shipping on FedEx is a joke. You might think it's a 10$ but you will get a invoice for 20$. If you sell an item for 100$ with 20$ profit - you need to pay eBay 10%+shipping+Paypal transaction money fees + they will keep your money for 5 working days - finally you won't get anything.

No refund for selling fees if returned - If the buyer wants to return the item and the seller doesn't agree (advised no returns), eBay will step in and decide for the buyer. They do this to keep all the fees associated with the transaction. Thus in my case, I sold an item that gave eBay $55 in fees, the buyer wanted to return and since the situation was escalated to the resolution center, they decide in the buyer favor and then get to keep the fees. They stipulate if there is any problem with the transaction and if the buyer and seller asks for 3rd party decision, refund of fees are never given regardless if the seller has to refund the item. Perfect for them, seller loses out, even if they clearly state no returns in listing. If you are a buyer, then you can get away with anything.

Ordered 2 and paid for 2 cables from Gatorcable thru Ebay. They sent me 1 cable only. Filed a complaint ebay and they were useless. They closed my complaint and I never received my refund. I got ripped off. I'm definitely closing my account with Ebay. I'm going to go everywhere I can on the internet to complain about Ebay and Gatorcable. They are both crooks!

Set up my eBay buyer account to sell two items. Listed them trying to avoid any costly extras they suggested through the process. The items were on list for 7 days, failed to sell and I thought my selling affairs are over. Today I got a welcome mail from eBay followed by an invoice of 61 USD for what they called "Advanced listing upgrade fees". I did not recall choosing advanced listing, asking for it or receiving any "advanced" service. Tried to use their help system, impossible mission. Tried to cancel my seller account, not real option.

I don't know what country their resolution center is located, but it is NOT in the United States! TWO PURCHASES IS NOT BEING TAKEN CARE OF. One I cannot print out a return shipping label, so the resolution people did not listen and now the problem is sitting and claims I did not deal with the seller? The other is broken bowls that a stupid seller failed to pack properly and the four bowls were sitting on top of each other and the bubble wrap was all around the bowls, but NOT IN BETWEEN THE BOWLS??? I never had a problem getting my money refunded, but NOW this DEPARTMENT IS RUN BY IDIOTS! They don't understand what I'm saying so now I will call my credit card companies to take care of these RIDICULOUS PROBLEMS!

I paid immediately $200 on 2/23/2018 (ATM card) for a blanket that I never received. EBay told me that they wouldn't refund my money until 3/7/2018. I feel that this is a highly fraudulent business policy/practice, so I would never use EBay again. I spent two entire days trying to contact USPS regarding tracking and an EBay seller who told me I must pay shipping to re-deliver (even though EBay said shipping was free). The experience was an absolute nightmare. How many millions of customers is EBay literally stealing money from for 16 days (with no product received) without customer consent whatsoever?

Another over the top consumer and of course vendors. So easy to a new member. My shopping was so easy cheaper than what I expected. I have a large parrot that I buy my bird food online. Compared to spending $6.99 a pound that's more than my food. Very happy so far.

As a seller on eBay it was the worst experience ever! Our items were listed with accuracy and full disclosure in the descriptions of what the customer was purchasing. As long as the customer know exactly what they are purchasing there should have never been an issue! However, eBay pulled our items not allowing us contact with the buyers to finish our transactions. Causing countless problems with refunding and lost merchandise cost! I would never sell on this again and if I had known how horrible their policies were to the sellers I'd have stayed away. eBay asked for further information that I provided fully and they still couldn't and wouldn't resolve the issues. In my opinion they are a scam to sellers especially when they give chargeback and won't explain why! Bonanza policies and customer service is far better!!!

eBay does not protect its sellers. Without sellers there is no platform therefore no eBay. Had a buyer wait 6 weeks before telling me the item was broken. Item was in perfect working order and packed extremely well with fragile stickers all over the box. Buyer demanded refund despite having admitted she had tampered with the item (a typewriter). Had the cheek to return the item at extortionate postage even though I said I couldn't accept the item back as she had admitted tampering with it. Guess who eBay sided up with. I would have been happy to refund had she been honest and not waited 6 weeks. Absolutely disgusted. eBay fees are extortionate too in my opinion. Closing my account. Have already moved on. All I'm trying to do is downsize my possessions selling only anything I would deem worthy of buying myself. Rest is split between Salvation Army and recycling.

They are very unfair people towards their customers, I don`t like their behavior towards their customers. I hate eBay, I have bought a fur coat, it was not the same as picture, I have returned the item with an expensive record delivery. The seller did not pay back to me and eBay supports thug sellers, this is against sustainability and code of ethics in business. Shame on you eBay.

I earlier wrote about ordering boots from Shoes.com, a company protected by eBay. They sent the wrong boots, I sent them back. Shoes.com promised a refund for their mistake. After a few weeks they said eBay wouldn't allow a refund. eBay then said they would refund my payment for the mistake. After many excuses about no refund, eBay said PayPal stopped the refund. Contacted PayPal and they said eBay was lying and had no record of this. eBay then said they would refund the payment. After 5 weeks eBay said they would refund a partial payment for their mistake. Still no refund to date, and am sure the next message from them will be another excuse. I have we closed my account with them and they still harass me.

Let me tell you a nice story, I'm a buyer from Panama, our country does not have mail or whatsoever, so I hired a shipping agency. Which cost me money and it's completely legal, then I had to change my shipping address on my account and the stupid eBay put me a restriction on it. When I called customer service and tell them about this they totally tell me to better stop buying on eBay and be on another website!! Wtf!? What kind of customer service tells you this, they don't care if you have problems, they didn't even try to help, they are a selfish and stupid business. Worst of all! Been with that acct for years and suddenly they did this! Not fair! I do not recommend eBay to anyone, if you are from the states, cool, if not, don't buy.

I've been a member since 2001 and I have seen all of the changes over the years - all for the worse if you sell on the site. eBay is the big horse in a 1 horse town. The site is no longer an auction site based on buyer + seller feedback (this changed around 2007). It's now (mostly) a fixed-price format site. All the risk is assumed by the seller and eBay rarely sides with a seller when a dispute arises. You cannot leave anything other than positive feedback on buyers. They just need to scrap the system entirely and stop making a joke of the old process.

Sold my personal beautiful cd player to a man in the states. It was packaged very well. Buyer made a claim that it's damaged and not working. I opened a damage claim to Canada post. A week later Canada post contacted me and refused to pay for the damage item because Canada post says item arrived undamaged to its destination. Now eBay is making me pay the buyer return shipping fee and once I receive the item I have to refund his full auction fee plus his first shipping fee. Now I got a badly damaged cd player in my hand. I lost 55 dollars to ship it. and I lost 40 dollars to get back a damaged cd player. This is sooo stupid. What the hell is wrong with eBay for making stupid foolish policy like this. You have no idea how upset I am. So disgusted by eBay.