eBay

I've used eBay for many years as a buyer and seller, but never again. After years of sneakier and sneakier fees, outright hidden fees, and my last transaction - I'm done! I had an almost new receiver to sell, posted an ad with full description and links along with several pics. A guy bought it - paid - receiver shipped the next day. I hear nothing for a month. Then, the guy decides to return it - even though I have a clearly stated NO RETURN policy. He didn't answer any of my questions and never claimed the receiver was defective, only offering "sound not so good." SO, I'm now screwed for return shipping, and a damaged receiver = over $500.

eBay strung me along, and the seller for FOUR full days. Broke numerous promises... would make times to call, never call back. I fixed problem myself through PayPal, then only to get an email right after saying they would not be able to follow through with anything. Use Amazon, this is a joke. Sorry I was ever an eBay customer.

Having used eBay for many years, in fact would be a Charter member, I have this to say. A number of years ago, I moved to a foreign country. Got on eBay in that country and could not order anything, no matter what, it would not let me check out. I contacted eBay, AMAZING how little they knew, AND they were no help, every contact a different story as to why, common one was, "the seller does not ship to your country/sell to your country." WELL HELLO, I live there, do ya, do ya think, I MIGHT just know that? AND I was using a USA re-shipper, so I had a USA mailing address!

I always buy on eBay since I have never had problems with the purchases I have made. So I recommend it since it is affordable prices for the different products that you are interested in obtaining either for personal use or for different uses. And they warn you about different items that one has presented interest and of lower prices so that you can obtain them as well as the percentage of satisfaction of the seller.

Bought 24” tires for $1,139.96. Seller also charged my debit card $300 for shipping. Seller sent wrong 20” tires. Contacted seller, seller said, "Give them back to FedEx for return." Seller said they would ship correct tire. Several weeks later Seller contacted me and said they are out of stock 24” tires and will issue me full refund. Seller issues only partial refund and said there is no refund for $300 shipping. Contacted eBay. eBay promised me in recorded call full eBay Money Back Guarantee and said if they can’t get Seller to refund 100% that eBay has a fund to refund me my remaining $300.

As a seller you will shunted out at any minute without reprieve, you will never be informed of the goings on and when you do try to understand they are worse than the bureaucratic government organisation. (You can run pillar to post and be told I quote "I am not in charge please contact someone else" no wonder other platforms are doing much better than them.

eBay is terrible. eBay kept blocking mine and my friend's eBay accounts for no reason and when we asked why they said that it was confidential. Then they said that I was banned for life for asking why my account was suspended when I got a message from them, to ask them why my account was suspended so that I could get it reinstated.

I purchased an item that I did not receive & after no response from the seller contacted eBay & PayPal & neither was of any help in getting me a refund of $100. I called a dozen times to both of them and they each said I have to work it out with the other. Are you kidding me? I feel like I was scammed and stolen from. I have closed my accounts and will never use them again. Very disappointed. POOR POOR SERVICE!!!

Sold china and shipped to California. Same buyer bought 2nd china listed for sale. Filed damage claims on both. No pictures with second claim. Buyer demanded excessive $$ for refund. Third china listed for sale was purchased by first buyer's neighbor. Strange, right? Two shipments both damaged, strange right? What are the odds that two people living in Los Angeles living next door to each other would bid on same china?

Listed a food truck for sale but it didn't sell after 30 days. Was relisted again but eBay charge my bank account $1220. When call them they said that it was a mistake and that I have to wait up to 14 days to get credit back the money they stole, I was charged $178 in overdraft fees. Then 2 weeks later I received an email from a an eBay buyer asking for my address so they can see the food truck before committing to bid but eBay again charged me $320 assuming that I sold the truck outside eBay even that the truck didn't sell until now. So beware. eBay is stealing money from its customers.

Sold a item and was billed for 17.50 commission which is fine. The money went straight to PayPal. No other options given with a 10% charge not disclosed and the balance was not available until 21 days later. I tried to pay 17.50 bill for 2 months. A dozen phone calls later with my credit card it would never be allowed to process with eBay's website. They would say turned down when money was there. eBay was sending me threats of being sent to collections so I made payment finally through my bank account against my better judgement. Then after 2 weeks my payment was returned to my bank or not processed.

I ordered 3 items from 3 different vendors. Items were sent to wrong address. I never received them. I have attempted to contact seller, but with 1 email a day, with irrelevant responses. Have not got my money back. When you purchase it takes seconds for that money to leave your account, but it takes an act of God for a solution to a problem. eBay is a rip off. They are worse than Craigslist. At least on there, you have a phone number and a person's face, so you can track people down. Here eBay dictates it all, except for when there is a problem. eBay needs to go down.

Not Helpful at all, kept talking over me and acted like the manager when i asked for one. I also told him that i wont be shopping at ebay no more and he did not care at all and admitted it. Said he is the only supervisor available and i can only contact a real manager sometime next week. Item showed delivered and he appealed the case because i did not provide signature confirmation,that was never explained to me and now im about to loose out on A LOT OF MONEY.... A LOT.

Upon ordering ** pills for IBS, I had concerns about the product being in blister packs which were recalled by manufacturer. I sent in two separate requests but no answer. Instead they put the order through my credit card. To top it off they put a window of six weeks from Fresno, California to Vancouver, BC. It is impossible to contact them by phone and as eBay also refused to contact them, I am out close to $100.00 Cdn. I will never use eBay again. There appears to be nothing to govern them.

Sold an item in good faith and posted. Money held by eBay for up to 21 days. You have to call up to get funds released!!! Supposedly it to aid security. Nah cancel account. It's a pair of shorts. 21 day payment!!! Don't make me laugh.

I bought a hammock stand, was home at the time of "delivery", never received it. Saw it was supposedly delivered and immediately called FedEx who said they would send the driver out to find it. They never did find it. I opened a case with eBay, told them what was going on, FedEx requires the seller to open a full investigation. Seller said the item was delivered, and eBay closed the case without talking to FedEx. I am out $70. I have been an eBay customer over 5 years. This is insane. I no longer trust them.

eBay lists their 100% guarantee on items they do not cover - actually they bailed on their guarantee even though I was clearly scammed. Dont trust them - they won't help you, just shop on Amazon because it is safer and cheaper in the long run.

I buy everything on eBay from clothes to phones and accessories, and even car parts. We get great deals, fast Shipping, and most of the sellers are trustable! I would highly recommend this website to anyone that does not like to spend their days shopping in stores! It's so much easier to just download eBay and shop right away!

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

eBay has great quality military clothing, caps. I have ordered several times from eBay, always having excellent results with whatever I ordered. Great shipping, many with free shipping and relatively quick, and great quality. It's a great place to shop.

It seems that eBay is allowing dishonest people to steal items and does't help the seller. This may be part of a dishonest scheme that allows people to purchase an item through eBay and the day it is delivered they stop the payment on PayPal. eBay instructs seller to contact PayPal. The stopped payment starts a over 70 days dispute on PayPal. After some time PayPal informs that the buyers financial institution doesn't will release the payment.

Don't get involved with this company, they take your money, along with PayPal they're partners in crime, and sit on it making interest until you scream, then you wait a while longer before they eventually say... "We need more information???"

Between sellers bidding up their own items to scammers taking your money and not sending the item purchased, eBay is a joke. There are very few, if any, checks and balances in the company. Will never buy ANYTHING from eBay again.

I had issues adding pictures and responding to a potential buyer. After an hour of trying to fix it on my phone and computer I called into the company. I was put on hold for over 30 minutes and was told to try again in 24 hours. No one was going to call me back or anything, terrible customer service. The gal finally after 45 minutes realized it was because I has sent a counter offer to a potential buyer, shouldn't she have know that immediately???

First off I buy over $400 in dog food every month, and when I ordered 6 bags from one sell for just 200 bucks. The seller gives me the wrong tracking number, this tracking number states it was delivered to someone else. Called UPS to find it wasn't delivered to my house and that the package was 4lbs. I ordered 6 40lbs of dog food. When I explained this to eBay they said, "We have the tracking number and it says it was delivered so we can't give you a refund." The original seller never replied to me at all. After many calls and hours talking to eBay I get them to open a ticket for it. They say I have to call the cops and file a report. I file the report but eBay says it was too late that they gave me plenty of time, that they can't help me. Well if I could I'd give them 0 stars - just worthless. They let someone steal my money and they couldn't even care. Well I won't be using them ever again and I suggest no one else does either.

eBay cut my seller's account off because someone tried opening an account up using my address. They will not overturn it. Wow. I called customer service and even spoke with a supervisor. They will not turn my account back on as a seller. Byebye eBay. Welcome Amazon.

Today I cancelled my eBay account, cancelled my Paypal account and blocked all my employees from both sites. Not only did I do that but I called my bank and CC company and blocked any future transactions from Both companies. As a Consumer and seller I spend a minimum of 14K per year on eBay & Paypal. I am now going to give Amazon all my business even if it costs a few dollars more.

Ordered 3 motherboard kits with CPU and RAM, opened a case, tried to solve it with the seller (DNA outlet) but the seller (DNA outlet) contacted eBay and closed the case. My negative reviews were removed, “DNA outlet” still has 100% positive reviews and I lost 150 pounds because eBay favours the sellers because they pay percentage from sales maybe. There were a couple more negative reviews for DNA outlet and now they are gone.

I had a bad experience with eBay years ago and hardly ever used them. Decided to buy some things and made an account with my Gmail to watch some items. I paid for everything right away with PayPal, nothing was outstanding. Few hours later they cancelled my account for no reason. I called and they said they do it to all new accounts with activity. No one could tell me where it says they would cancel all my orders and refuse to help me unless I give them all my information and a credit card. No, I paid my fees, with PayPal. They had no reason to suspend my account and take a bunch of money from me. Glad to see their company is going down. Hope something better takes its place.

Terrible service. Got gypped out of five dollars. And talk to management and they were rude. I would suggest to anybody looking for auto parts or anything through eBay stop ordering from them. Go to your local people. Give them your hard-earned money instead of these people that don’t deserve it.