eBay Reviews

My experience with Ebay, if you don't pay for overpriced advertising, they throttle you until you do. They then sell your product, take a giant portion of your money and make you do all of the work. If you are truly lucky, they may change your shipping to a flat rate priority, where you can pay another third of your product funds with no explanation.

Closed my account without giving me a reason. My funds are on hold for 190 days. Refuse to pay me interest on my funds. Ebay is a joke. So many better sites to sell on. 5 mile. Offer up. Ùuuuuuuummmmmm. So lame. Ùuuuuuuummmmmm ebay bucks. Ùuuuuuuummmmmm use another website. Their customer service is in the Philippines lmao!!!

I am a 19 year seller on eBay with a perfect satisfaction score and will never use eBay again. The selling fees are outrageous and the selling processes (specifically shipping) are either seriously flawed or corrupt. I sold a golf club. I packed it, made and measured the box, weighed it and all was as listed. I took it with prepaid label to UPS where they measured it, weighed it and gave me a receipt after verifying it matched what the prepaid label represented. I have a receipt. The club weighed 3 lbs. Several days later eBay sends me an email stating that the shipper (UPS) states that the 3 lb package I shipped actually weighed over 40 pounds. One golf club weighing 40 pounds. It's impossible.

Had enough of "add specifics", rewording titles, trying to change algorithms and jumping through hoops telling us it's our fault. We were Top Sellers and eBay did everything they could to disqualify us. Went form 60k a year to 3K over 10 years . AI descriptions and poor customer service and 0 views for items equals "Goodbye eBay."

I tried to cancel my order many times all the right ways because I was never prompted with a &250.00 + shipping fee on a $105.00 product which is outrageous and it kept telling me that it was too soon as it was only a few seconds later., Until it said it was too late that my order was already shipped. SMH.

eBay has gotten extremely worse in the last 2 years. The quality of their products has taken a nose dive off a cliff and then of course you must return the LOW QUALITY items and there is no way to contact customer service by phone and their website does not allow you to chat or talk with a LIVE person. No customer service & low quality products is a recipe for failure!!!!

I’ve been selling high end name brand such as Chanel, Hermes, Gucci and high end jewelry on eBay for 20 years. I have never once had any issues with my buyers. Carry a 100% feedback. After I sold a pair of Chanel boots for $1250- $1400 to buyer, eBay has decided to hold my money for 30 days claiming it’s high a high end sale. I’ve sold a $3300 i Gurhan bracelet. So, they are refusing to release my money "per policy" when in fact what they’re doing is collecting interest off my fair money. I’m done with eBay. They do not care.

I have a serious and unresolved issue with eBay Inc., concerning approximately $30,000 USD in withheld funds on my seller account. Despite fulfilling all of my obligations as a seller, including confirmed delivery of all purchased items and compliance with eBay’s seller policies, eBay has continued to withhold these funds without providing a clear reason or timeline for release. I have attempted to resolve this matter through eBay’s internal channels, including contacting their support representatives and requesting escalation to the Payments and Risk departments. To date since October 2024, I have not received a satisfactory explanation, nor have the funds been released. This extended hold has caused significant financial hardship and disruption to my business operations.

If you are a small business like I am, selling sports cards, eBay’s fees will ensure that you never bring much profit back. They are a greedy money eater and I plan to look into a class action lawsuit against them for the gouging they do. Even when you make sales, you end up with less money.

0 stars. A few years ago, eBay restricted my account for unknown reasons. Back-then when I asked why, I was refused with any additional information. Fast-forward to today, my account is still restricted, with no clear reason. Account: Delete. I've never had a company block me (their customer) from being a patron, for apparently no reason at all. It was perplexing and one of those rare curiosities. Unsolved mystery for the ages I guess. Goodbye eBay, good riddance.

20 years! NO MORE! China has not only taken over the website in many ways. I.e. everything is coming from their with $20 shipping charges. I purchased 2 items of the same thing and they doubled up on the $20 and I did not notice at the time. Until it was too late. Then somehow something was bought from my account on my eBay site- I looked at it but did not purchase it! But I was told someone in my family got online and purchased it! He acted like it came from some reliable sources. I was not able to receive a refund. This came on top of the fact that last month I did not receive 2 items last month- for a total of $120 and they did nothing about it. I am just done~ And cannot wait to see them just fall like the junk they are... They owe me a good $200 for last month over loss.

I just bought a "new" CO2 changeover. It arrived nonfunctional, due to corrosion and deposits in the valve. I tried to connect with the seller (commercialkitchendirect) or eBay, but all the links are apparently corrupted, so I am not able to give any feedback or talk with anyone to fix the problem.

I sold an item on eBay. They are "holding" the sale funds for over a month. I contacted buyer and buyer had no complaints. Item was delivered; I have proof of delivery and confirmation from buyer item arrived in good condition. It's over $1000, so it is grand theft. It's extortion as eBay wants an extra fee to speed up fund transfer. Ebay should be paying me interest on the amount held. If this was not a company it would be a lawsuit and criminal charge.

I haven't used my account since 2015. I only bought and sold refurbished computers and computer parts as an LLC and had a good rating upon last using my account. When I tried to sign in, it told me I didn't have an account. I created a new account to sell a water cooler and 2 minutes after creating a new account, before even listing anything, I received an email saying I have been permanently banned from using eBay because I have been deemed a threat to the community.

I purchased an item on eBay on May 4, 2025, and never received it. The seller uploaded a USPS tracking number that appeared to show delivery to my ZIP code, but when I contacted USPS, they confirmed the tracking number was not related to me or my address. It had been used months earlier for a completely different package. Despite providing this information to eBay, including USPS confirmation that the tracking was spoofed or recycled, eBay denied my refund and my appeal. They chose to side with a fraudulent tracking entry instead of protecting a legitimate buyer. There is clearly a loophole in eBay’s system where sellers can upload fake tracking to avoid refunds, and eBay will do nothing about it. I lost my money and got no support from eBay. Extremely disappointing for a company of this size.

I have been an eBay customer for 15 years and have bought numerous items throughout the years. They really disappointed me this week with their eBay guarantee phrase. I ordered a Gshock watch from a seller and the tracking number never updated until it arrived at my door step this Friday. I have conversation chat with the seller on my account that shows he agreed to let me return it if it showed up since I bought another from a different seller. eBay customer service said yes they see that conversation and would help me. Today I get a notice saying they are sticking with their decision on not helping me get my money back. So now I have two of the same watches. I have emailed the seller also and he's not even answering. I will not be using eBay any longer. Also they are no longer open on weekends to help out customers.

I purchased a new aluminum radiator that advertised a 5 year warranty from an online seller on Ebay. When I received the package I noticed there was no physical address for the seller. My gut feeling said, keep the box it came in. I installed the radiator on my car and it leaked. After numerous call to Ebay, I was finally able to speak with an Ebay representative, who in essence said, Ebay doesn't have a phone number or address for me to use to contact the seller, for a replacement radiator. I continued to use the email system provided on the Ebay website to reach out to the seller, to no avail. Now, I'm out $250.00!!

As a seller on eBay since 2007 I experienced either difficulty or impossibility to reach an agent who is able to assist with a problem. eBay created a labyrinth of next to impossible selections that are not geared to easily accomplish the consumers required request. For example: At the Buyers request, I attempted to cancel the $1500 sale and refund his money. $1274 was my portion eBay deposited in my bank account. eBay created a convoluted series of confusing steps I followed. I learned weeks later eBay prevented the refund and all my efforts were unsuccessful. Why, I wondered. What became evident to me was eBay designed a system that allows eBay to 1. hold onto money as long as possible, 2. eBay delayed my efforts to imposes penalties against me (Seller). 3. The Buyer is given only choices to select that eBay uses against the Seller to impose various fees.

So I bought a rebuilt salvage title Cadillac on eBay, it wasn’t cheap. I thought I was doing OK cause the seller offered a 2000 mile warranty satisfaction guarantee, in the car only have 31,000. The title showed up a month after the car. The seller Discount Luxury, because the transmission shutters at one point agreed to take the car back and then backed out.

They now charge an up front fee of 13.5 percent of the reserve amount regardless if your item sells or not. Highway Robbery. Customer service rep would not escalate me to a supervisor. Shady business. Closed my account after 24 years.

Extremely unsatisfied. I never received my items, but got mail to review them. For some of them time of delivery did not come yet, but it asks if it was delivered in time.... I wrote I never received. The seller is offended. I contact e-Bay customer service with screenshots of threatening mail like address can not be found and extra charges are going to apply. I explain that every delivery man finds my PO mail box easy and this is checked and clear and there is no mistakes. I am getting the answer with advices to check my home address, like house or apartment number, etc. and they close the conversation! Extremely rude and disrespectful!

eBay looks great but is a horrible experience for sellers. They charge you fees for even the shipping label as well as the taxes. Further, I ship all things well but things break I guess. So, trying to process a refund is problematic. First it does not allow me to refund everything as, guess what, eBay charges a fee for the return, and second, tells me I have to wait 7 days before I request an insurance claim with USPS. (When I will be on vacation.) Never ever again with eBay as seller.

I was contacted by eBay Sales to list my 5th Wheel. We discussed the asking price in which they said was good. They’d list it on several sites. 2 months later and no leads. They contacted me to drop the price. I did. No leads. I wrote them a month ago to inform them I had dropped again. I wrote them 3 times and no response. We paid them $450 and as of today, not a single call or return response from my emails. Looks like they hook people for the money and do nothing. Never trust or buy from them again.

Been a seller for many years. I’m done selling on the platform. High fees, tax, shipping, poor customer service, a buyers bias, and horrible customer culture are too much. I hope the platform is served with a class action lawsuit for unfair business practices. Now there is a made up evaluation system to gouge even more fees from their sellers. After 5k items sold, I’m done. I hope every other seller follows suit.

Not a great company to work with staff and representatives are no help at all I purchased a part and had to send it back and during that time I had to cut my card off because it was compromised. Now they say they can’t do anything to help me get my money back me nor my company will be shipping here anymore

I bought a pair of shoes and need to return and that is when the problem started. I have spent hours over a week's period trying to get a return label that works with no luck. You will be out of luck if you purchase from eBay and had the bad luck of having to return. I have not found a way to talk to a live person. None of the numbers bring you to anything but AI. I give up now but will not purchase anything from this company.

Ebay is such a scam. I just sold an item for $8500. I promoted my listing for extra money and in addition to that, charged me a $1000 fee for the sale. I walked away with only $6500. This is ridiculous. I would never sell anything through ebay again.

eBay is a reap off. I wouldn't use ebay. I sold a dress for $40.00 and the buyer paid for shipping. The buyer had no problem with the item. My payout was only $14.00. Also good luck talking to a human.

Worst selling experiences ever. Buyer initiated claim to return item under false pretense stating item was damaged and I had no way to dispute claim and they fail to honor our return agreement I made with buyer. Despite the buyer offering to accept a refund of less than the purchase price as well as pay return shipping, eBay still refunds buyer 130% more than what I received from selling item. Multiple hours wasted with customer service and many more ensuring I followed all policies only for eBay not honoring their own policy’s in the end.

The absolute worst place to buy and sell ever. They pull ridiculous and inexcusable reasons for screwing you over. From not backing you to not renewing listings. They change the rules and policies at a whim without notice. Nothing ever gets solved. Every person you talk to there has a different answer. They tell you what you want to hear not what they are going to do. I would not recommend anyone doing any kind of business with them. The FTC needs to get involved and investigate them. If enough people complain then maybe something would get done. They treat people horribly. All they care about is taking your money. I wish there was a rating below zero. But then again they are not worthy of any kind of rating.