eBay Reviews

Ebay has become all about big business. I'm an occasional seller & recently sold a phone. They're insisting on holding my funds for 12+ days. Claiming "since I haven't sold in awhile". It doesn't take a big company like Ebay more than 2 business days after delivery to clear me. Plus their fees are outrageous. I have other things to sell but it won't be on Ebay

I just wanted people to know that you can scam eBay. A buyer bought a pair of shoes -$80. They tried to return them because they didn’t fit. I declined the return. They opened another one because they aren’t very intelligent: eBay refunded them immediately and they got to keep the shoes. About a year ago, I sold a candle set. The buyer kept it for weeks, and then opened a not as described return saying they were dirty. And sent them back damaged. I opened a claim, and they refunded me the shipping and item cost, but they charged me $18 in shipping the damaged item back. They said that sellers are responsible for paying for return shipping, and typically do not get refunded initial shipping, even if the buyer has lied. eBay scams their sellers, and apparently buyers can scam them too!

I’ve been waiting on my hat for over a week. The seller or eBay won’t refund d my money back. I’ve been scammed. I will never use them again. It’s ridiculous. It’s like they are protecting the seller against me. I paid my money and can’t get my item.

eBay is an absolutely *criminal* company that has a corporate policy to rob honest, hardworking sellers on the platform of their funds--all so they can unjustly collect interest off those funds for weeks or longer. I sold a collectible and created a USPS label through the platform; shipped the item *same day*; and it was delivered the following morning. My Seller dashboard immediately showed the item as delivered, and the USPS website also confirmed delivery at 11:23am to the buyer's zip code. The buyer left me immediate positive feedback. Easy, right? Wrong. eBay chose to place my funds on a 30-day hold, citing a non-existent issue with the tracking--even though their own tracking number clearly showed it as delivered. So, I called Customer Service, assuming it would be a quick and easy call to get my funds released.

I have been a seller on eBay for 4 years and eBay is holding my money with no good explanation. I did have my account restricted in February but I reconciled it and received a message from eBay on March 22: Success! All Seller Privileges Restored. Hi Shannon, Thank you for resolving the open issues. Your selling privileges and listings have been fully restored. To maintain marketplace safety, funds earned from your sales will be available for payout within 3 days after delivery confirmation of the item. After we’ve seen ongoing confirmation of successful deliveries, you’ll start receiving your funds again 2 days after the buyer pays. We appreciate your cooperation. If you have any questions or concerns, just get in touch. Thanks for being part of the eBay community.

eBay has the worst customer service of any company I have ever dealt with. You have a choice between their pre-written issues or talking to an AI chatbot which can't answer any issues. And they always circle you back to help articles. I sold $25K with them last year and I have NEVER been able to get them on the phone. I'm starting to move my product to other sites because of this lack of concern for their selling clientele. The only ones they make happy are their stockholders.

eBay is a thief. Refusing to release my money which has been in their possession for 16 days now. No end to the funds hold in sight and no explanation for why. Not a darn thing I can do to facilitate the release.

Seller was a Chinese Hoax! eBay did not Honor their money back guarantee. So I went to Amazon.

I sold an engine on eBay on april 15th 2026. Website stated I would be paid within 3 days of delivery which was bad enough, but they are now holding my 2K because buyer had me ship to different zip code. His was residential and his daughters was a business. Now they say it will be May 17th before they release my funds and yet have proof of delivery! They say they can't over ride system to release my funds. I'm not stupid, yes they can! So they get interest off my 2K for a month and I'm without my money and they made an additional $350 fee off my sale!! Don't use ebay!!! We are a small family business and they are hurting us!! And don't care. Deborah **-Evolved Auto

I purchased a Hurricane juicer from eBay. It says delivered, but I never received it. It did not state where it was delivered. I was home that day, and I also have a porch and mailbox. Where was it delivered? Please help. eBay has closed my case, but I’m so livid and disheartened by the way they handled this.

ebay keeps blocking my account for no reason, they collect the funds from the buyer and hold it for as long as they want with no explanation or reason. After calling their customer service more than 10 occasions they tell me that I have to wait for all the items I have sold in my account to be delivered even if the funds for items that have been delivered and 30 days have passed so they can pay me. This is a new seller account and I have followed all of their rules and regulations. Not fair and illegal their practices. As of today 5/4/26 my account has been blocked twice for no reasons with more than 20 days and the funds on their possessions.

Ebay nickel and dimes sellers and buyers with taxes and seller fees. I issued a refund because buyer used item two weeks and returned to me, so I did a partial refund, told that shipping label will be returned to me and transaction fees adjusted. eBay charged buyer 43.95 and gave me 11.74 from my own sale. I don't think that is right or fair calling eBay they were nice when asking for return then after they collect their fees and money calling to get my share that didn't help or understand, eBay is a scam.

eBay encourages fraud and does not care about long-time buyers or sellers. Scammers are allowed to flourish. I had a buyer return a $300 item for a false arrived damaged claim. They sent a mail piece to an address in my town to have their return show as delivered. (USPS tracking does not show recipient or street address, only town.) I had the supervisor at my post office confirm that this is what happened. The supervisor told eBay that the package was addressed and sent to someone other than me. They also offered to show visual evidence. eBay did not care and told me they were not going to reverse their decision to side with the scammer. They know exactly what is happening and could stop it with a few simple policy changes. They choose not to!

I'm a new seller on eBay. At first I was so happy with the way that they do their thing. I was happy with how easy it is to post stuff, how they're able to give you an idea of what the item costs. You know what it sold for so I was happy with them until I seen their fees. Their fees are ridiculous. Okay I'm talking about I've sold just an example out of 10 items that I've sold for each item over $10 I've only got $3 payout from them. I am so mad. I'm so dissatisfied. If you are on eBay trying to make money just saw your stuff do not promote your listings because they will rob you!

DO NOT SELL ON EBAY. The seller fees are a trap. I listed an item. I ended the listing. eBay still has the nerve to keep charging me the listing fees. I am jumping through hoops to get someone to assist. NEVER AGAIN!!!!

This is the absolute worst company on the Earth. Do not buy anything from these people. Every single person, every single seller, every single experience, every single piece of crap is all just a bunch of crap that has nothing to do with what you ordered. I will never ever trust this company again. This is the absolute worst company on this Earth. Let this thing die.

EBay became a nightmare!!! Dishonesty, Hurd to talk to customer service. Worst service ever. I was 7 years with eBay, no more!

Purchased a cell phone new in box so I felt good about the purchase. As it turns out T-Mobile says it's a stolen phone so good luck! Now I'am out 400.00 and ebay is 0 help.

eBay is a bunch of crooks. They keep your money and then you have to buy a print label for $11 more? I just bought some shoes that supposedly had a guarantee, but the miserable seller doesn't even answer my emails. eBay says I have to talk to the seller to reach an agreement? So this money-back guarantee includes begging the seller for your money back when something doesn't fit? Bunch of idiots. Dishonest.

I sold an item for 19 dollars and after the fees I received 13 dollars then 2 weeks later I was charged 41 dollars which means I was -27 dollars for an item I sold for 19 and I will never use eBay ever again!

eBay keeps glitching my ability to send offers to customers. I lose $1000s because of this. For over 5 months, ebay refuses to fix the problems.

I used to buy and sell on eBay all of the time. It used to be great. Not anymore. The last time I bought something on ebay, I received a faulty auto part and they gave me an offer to keep the part for 1/2 price if I kept it. I was able to use parts off the new one to fix the old one so I took the offer. Then I get a notice that I am permanently no longer allowed to use ebay. WTF!!! No loss, Ebay is a joke now. They have no buyer protections. I even requested the reason why I was blocked from using my account and they could not give me a reason. Just an automated message. I would never use them again.

Beware on buying China or Japan new phones with a warranty, not honored in the US. I lost my money on a 2-year warranty, phone went out in 3 months.

The tracking number associated with my eBay purchase was delivered to a different name and address. The post office confirmed that my package was sent to a different name and address within my zip code. The shipping address on my order was my home shipping address. I received other packages that day by mail @ 12:51. This package was delivered to a different name and address with the same zip code. I informed ebay that I believed this to be a case of mail fraud by the seller. The seller had a 100% review rating with no bad reviews listed for the other 8 graphics cards claimed to have been sold. Checking the sellers reviews a few days later, I found that another buyer had posted a review similar to my experience. I requested ebay to investigate.

Very disappointing experience with eBay customer service. I made an honest mistake by sending a buyer the wrong (but very similar) item and immediately worked to fix it—shipping the correct item right away and providing a prepaid return label for the incorrect one. The buyer initially agreed but never returned the item, which was expensive, and eventually stopped responding. As a result, the buyer now has two very expensive items but only paid for one. Although eBay did release the funds to me, it was extremely difficult to reach customer service. When I finally did, the representatives were rude, combative, and not helpful at all. Sellers deserve better support and a more professional experience when issues arise.

Fyi, those ** apparently suspend people without giving a single warning. I got suspended out of the blue, and their description is lacking detail and reasoning. Absolute disgrace and disappointment from a platform that I've been using for years.

Ebay is shadow of its former self. Scammers, criminals and fraudsters run amok on eBay. It seems that hijacked a profiles – then used by criminals -- is far more common than one would imagine. Few months ago, I bought an item for a fairly attractive price. Item should arrive in about 5 to 6 days. Upon checking the tracking number in the morning (less than 12 hours after having placed the order), to my astonishment the item was marked as been delivered. The tracking no. was for some item that was delivered to the city where I live and obviously I have not received anything. After having contacted UPS, I found out that some item related to that tracking no. was delivered to the same city where I live, but not to my address – rather, a completely different address.

Ebay allowed a seller to scam me out of $4500. When I asked eBay to step in and help me with a refund, they refused. I’ve been waiting on a refund for several months. Do not buy anything on eBay unless you plan on losing all of your money and the money back guarantee is a sham.

Ebay absolutely scams sellers out money! They charged 187.50 for something that was never sold. They said the money would be returned to me after initially being denied, waited for my money to be returned to my checking account which they basically stole it from and then stated that the three other customer service agents lied and the money was not going to be returned to me. They liars, scammers and thieves

I ordered, they took my money plus, never heard from them again. They claim now I am suspended? Absolutely no customer service.