eBay Reviews

eBay has gotten worse lately. If you have a problem with a purchase customer service is practically non existent. To use, you enter a maze of useless information and blocks to keep you from talking to a real person. I am a top rated buyer but in the future I will shop on ebay only as a last resort.

Purchased automobile accessories through eBay from a company called RP Accessories, was not happy with the item, thought it to be a cheap knockoff as opposed to the OEM part they claimed they were selling, went to return item and eBay wants some ridiculous amount of postage, about half the items cost. I’ve decided to eat my loss on this one, refuse to give the thieves at eBay another penny of my money.

eBay was a great marketplace but now it's horrible online app. platform, away from a Unique Business model. eBay have no customer service, nightmare for sellers like me after 23 years. My last sold item got damaged in shipping to buyer by UPS employees. I was promised by eBay reps. that would be handled after refunded the money to buyer but nothing happened after multiple promises, Denied! So all these eBay people lied! Even a supervisor admitted that eBay is just a online platform, nothing else. "Jamie Iannone is the President and Chief Executive Officer of eBay, Inc." Must know how bad eBay got to be a low class online platform and must know all the liars working for him! eBay is no longer a trustable and safe platform due to scammer employees!

I'd like to start by saying I've used them eBay. For quite some time, really never had a problem. Until this year, so the gist of it is, I ordered 2 different charms from 2 different companies. And the sellers never sent my items when I tried to contact them and told him it didn't arrive. It was delivered to the wrong address. They basically said nothing they could do about it and ebay wouldn't help either.

FOR SCAMMERS.

I would strongly suggest that you stay away from eBay! Had sold and bought maybe 2 or 3 things off of ebay and then they permanently suspended my ebay account. When I finally was able to contact someone (a person) who was extremely rude, very hard to understand with broken english, just repeated a canned line over and over, stating that per ebay policy I cannot tell you why your account has been suspended. I'm not sure why my account was suspended and I did nothing wrong at all!!! And I was in the process of selling an item and all access to ebay has been denied. This is beyond frustrating, and unfortunately I have noticed that this is a common practice now for ebay, to just up and suspend an account without reason or a way to get your account reactivated. Just stay away!!!

eBay suspended my account without explanation. After years of dealing with eBay, without any problems, eBay suspended my account. More than 5 months ago, I ordered a Bemmer off the eBay website. Soon afterwards the seller contacted me, claiming not paid. I immediately contacted eBay and my bank. Yes, the seller had been paid. After receiving a empty box, no Bemmer, I contacted eBay. The seller began messaging me, contacting me outside of the eBay site. Cursing, demanding, threatening on and on. eBay, did nothing to stop it. Now more than 5 months later, eBay suspended my account. This site is for the sellers, to lie, scam the ** buyers. Without any means of actions being taken against the sellers. It is a big scam. The US Government ought to take eBay over. Investigate this company. Which may have connection to China, and or criminal actively abroad.

Title: Avoid EBay – Sold Me a “New” Starlink That Was Used and Unusable. I had an extremely disappointing experience purchasing a Starlink device from this platform. The listing clearly advertised the product as brand new, but what arrived was a used device that could not be activated because the previous owner hadn’t deactivated or disassociated it from their account.

I've just been permanently expelled from using eBay all because my email address isn't the same as my name which I used to pay for rotors, brake pads kit and nicotine gum. I was sent a email saying my account was permanently closed. There was no reason why it was closed. I used my credit card and name on my credit card and address to purchase the items but the name isn't addressed as my name on my credit card. It's the name that is on my email account. As I tried to explain they didn't want to know why I had done all but they permanently closed my account.

I’ve used eBay in the past and never really had a problem until now. These last couple times I purchased things from eBay. I’ve had three people try to scam me. The first one was for an item. Where I had to keep messaging the person then another time my item I never received. This last thing was an electronic item and I ordered it for 1120 2024. This person was so slick they went to the post office, got a shipping label, made it look like they were going to ship it out, got a tracking number, would never shipped out the item. 🤬 I had to finally message them and a message back and lied and said they sold it, but they sold the items to me which was a lie so this is why I will never ever ever ever do business with eBay ever again a life. It’s too many scamming people on there and they steal your money so this person stole my money and never got my items so I will never use them again and I wouldn’t recommend them to anybody!

Zero stars if possible. Needed an aftermarket electric part for my truck and found one on here. I ordered it and it didn't do anything. It was like a hollow plastic shell. I message the seller to try to resolve it and they tell me to have a shop check the wiring. I thought it could possibly be the wiring myself so I said ok. After the wiring was showed to be good they offer me a 30% refund to keep it. It’s broken.. Why would I want it? They then ask me to find a shop to buy it from me so I can get my money back.. That's not my issue. They carry this out for a month. They finally tell me they will refund it if I start a return so I did. Then they denied it and said they wouldn't return it because they can't resell it.

Hi. I’m having money coming out of my account. Trying to get help from eBay but no luck. They have me going in circles for hours. They took $76 Out of my account. I never purchased anything but some headphones for 35 plus 3.95 for warranty. Can’t get their help for nothing. Beware of this. If you need help from an eBay associate, you will not get it. This is all based more or less on the way that they run their stuff on helping people you know if I had some type of understanding of where the money went or any type of help which you do not get on eBay. They keep sending you to places for that. There’s no help I could get.

I purchased an album from eBay and the seller didn't even have the album. So I tried a 2nd seller and it said it would arrive on December 5th, which was important to me. On December 4th they had not even shipped it. So I tried to cancel the order. eBay said if it had not shipped they would refund me the money. The seller said it had already shipped on the 5th, and the day they stated that it was December 4th. eBay accepted that and refused to refund my money. I have all of the documentation showing they failed to ship it until I canceled the order. Then it was 2 days later that they even shipped it out. Chase Bank fortunately refunded me the money as the date was important due it being a birthday gift.

I purchased an order from smartdepodeals on eBay and when I received the package parts were missing out of it. Seller did not seem concerned so I did a negative review and I contacted eBay and he contacted me and asked me to revise my review and close out and he would send me a new one. He did not do so so I contacted eBay and that did not appear to help out much. I would highly recommend not purchasing anything from this guy. He is out of Bulgaria.

Ebay is the best company with the best customer service. Please trust this review and please read. Ebay is the best company I've bought from and I've dealt with them all. Ebay has the best products, free shipping, no membership fees. It's just great. I would recommend anyone anywhere to shop and buy on Ebay. They're the best and their customer service is outstanding. Thanks Ebay.

Of the many terrible things about eBay... Here's one that's so egregious: I've basically proven now that when you promote an item via "pay-per-item-sold", eBay skews the results so that you're more often paying - even when someone doesn't click on the promoted ad. Explanation: So if you promote an item at 10%, you pay 10% of the item's cost each time someone clicks on the ad and then buys the item. However, I'm finding that even when someone buys your item when NOT clicking on the promotion, you're still paying for the promotion cost. FRAUD / SCAM ... Yup... That's eBay!

Do not use eBay. They are all brain dead. I was ripped off on a sale made to a hacked member site. I spent several hours to correct it. I ended up getting my money due to eBay’s hacked site but now I get an email that they are charging us for a bogus member site. I have been selling since 2003 and will never buy or sell anything with eBay morons. They have no idea what they are doing. All of the customer service people are very stupid and foreign.

I have been selling on Ebay for about 10 years, only had a few bad buyers until recently. A buyer purchased an item which was detailed about everything including pics to show any flaws. This buyer took over two weeks to contact Ebay wanting a refund, said the item was "not as described" which was a false claim. Not only did Ebay refund the untruthful buyer, they let them keep my item! I will go to another platform, this is unacceptable.

Ordered an item which never arrived. Waited as long as the 30 day policy allows and then reported the item not received. Immediately told no refund or resending of product and the case is fully closed. Then spend the next 2 days trying to contact ANY human at Ebay and met with only AI hogwash telling me that my order does not exist. Never using again if I can simply not receive an order and then be completely out of luck on a simple purchase.

What has happened to the new Ebay is that scam sellers now can operate with immunity, They will use your bar code to deliver an empty mail piece to another address in the same city and zip code but a different address and name, so you order a $500 item that weight say 50lbs, they mail an empty envelope to somewhere else and show it as delivered, and as far as Ebay are concern your item was delivered to you. No matter what the post office says your case is closed, you have to go to your bank to get that refund and it will take up to 45 days if the scammer do not respond, bottom line close your account and stay away from Ebay or you will get scam sooner or later.

EBay has no customer service or a money back guarantee! They are liars. I placed three orders, was given tracking numbers, all three show delivered. But where were they delivered to? I then opened a case and customer service closed the case stating seller provided tracking number that shows package delivered, so I again appealed that yes there is tracking number but it does not show that it’s delivered to my address and the main reason for opening the the case is that although tracking number just shows delivered but main issue is package is delivered somewhere but not to my address, customer service closed the appeal as well stating the same that tracking number shows delivered, very disappointing, DO NOT BUY FROM EBAY, VERY POOR CUSTOMER SERVICE.

EBay has no customer service or a money back guarantee! They are liars. I placed three orders, was given tracking numbers, all three show delivered. But where were they delivered to? I contacted the postmaster. She confirmed that my tracking numbers were delivered to somewhere else and not my address. I filed three complaints to eBay, got case numbers. They all tell me that they were delivered and washed their hands of it. The Postmaster cannot disclose where my orders were actually delivered to for privacy reasons and they won't give me anything in writing stating that. I quit EBay! So should you because you're dealing with LIARS!

No such thing as customer service. Fees are outrageous. I have decided to dispose of items rather than spend all the time necessary to list them and then be charged crazy fees for doing nothing but hosting the sale or purchase.

I’ve been a loyal eBay seller, but this experience has been nothing short of devastating. I sold a functional Etcmc Miner, which the buyer falsely claimed was defective. Without proof, eBay approved the return. The buyer shipped the item to an incorrect address, and it was sent back to them. I provided a new return label and clear instructions, but they ignored me. eBay ultimately refunded the buyer and left me empty-handed—no item, no payment.

Ebuygoodshome on eBay said they were going to refund ALL my money but they tricked me into paying for the return postage and telling me they would reimburse me for the cost, which was a lie. They refunded my money on Aug 7, 2024, but not the postage. I showed them the receipt and tracking number, which did little good, because they had no intention of refunding my postage expense. That was almost 4 months ago. I have sent them numerous messages and they ignore all of them. eBay won't help because, as far as they know, my money was refunded.

One star is been nice. eBay suspended my account without explanation. To top it off I haven’t used the site for months and never even bought anything on it. You can’t even get a person or a way to fix or find out why.

I went and bought a stereo that was specifically for my vehicle. When I was finally able to install it, it turns out to be laggy and glitchy to the point of being unusable. The seller continue to give me "methods" to fix the problem get nothing works. They continue to deny a refund because it'll limit their profit. Avoid this seller like the plague, they will sell you junk and fight to keep your money.

eBay is a great place to find items and that is why they are getting the one star. Otherwise it would be zero. Recently I have had a lot of issues with sellers sending me offers. I have tried numerous times to block the offers. I have read numerous articles how to block offers but to no avail I was still getting offers. This has been extremely frustrating. I look at an item and the next thing I know I have an offer like a minute later. It reeks of desperation on the part of the seller.

EBay has completely abandoned sellers. Nothing but scammers on eBay these days. Buyers make false claims and eBay backs them up. I’ve been a seller for 15 years and now I’m shutting down my store. It’s a shame what it has become.

I purchased a sterling silver Tiffany heart-Item came Not what I ordered or thought I was ordering. Fire stated no refunds eBay cited with no questions asked. I was stuck with it fast forward next day. I relist it however, I put pictures of the size and I mark, ”review photos all sales final." I put it as auction and buy it now. A seller bought it now. I printed the label and went to mail it out. And all of a sudden she says she went to a Tiffany’s store and it said it was a fake I told her I listed it as a Tiffany marked Sterling silver heart, that item has been sent and it was being sold as is. She got the item, contacted eBay and eBay now is saying I have to refund her money, item not described properly. What bull crap.