Credit Karma Reviews

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About Credit Karma

Credit Karma is a finance website that offers free services to consumers and provides credit scores and credit reports. Credit Karma designed its financial education resources to help you better understand and manage your finances, from tax filing to finding the right credit card company.

Pros
  • Financial tools available
  • Tax filing assistance
  • Offers free credit reports
  • Financial education resources
Cons
  • Doesn’t include Experian
  • May not be 100% accurate

Featured Reviews

Ruskin , FL
Verified purchase
Never knew Credit Karma had a tax service. It was so easy to use and free! I even did my taxes in a "pay for program" (to compare the totals) and got the same result so knew it wa...

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Eagle Pass, TX
Verified purchase
The Credit Karma helps keep track of your credit report. Also offers free tax service with help if you are audited. I would suggest everyone try this service as it's all at no cos...

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What is Credit Karma?

Credit Karma lets you check your credit score anytime and anywhere. The company also helps you simulate changes to your credit score by weighing your outstanding credit card balances, length of credit history, payment history, types of credit accounts and applications for new credit accounts. The company gives people access to their credit score and credit report from TransUnion and Equifax and provides weekly updates and product recommendations.

How does Credit Karma work?

Credit Karma members receive free credit monitoring and financial tools as well as access to thousands of customer reviews on products Credit Karma recommends, including credit cards and loans. Available financial tools include a credit score simulator, debt repayment calculator, simple loan calculator and amortization calculator.

Through Credit Karma, consumers can apply for any of the following credit card options:

  • Balance transfer cards
  • Reward cards
  • Travel cards
  • Cash back cards
  • 0% APR cards
  • Business cards
  • Cards for fair credit
  • Cards for bad credit

Credit Karma also helps members file their taxes and find personal, home and auto loans.

Is Credit Karma free?

Credit Karma’s services are free. The company will never ask for your credit card information. Credit reports, financial tools and tax filing services are free with Credit Karma.

There are financial products available from banks and lenders on its site, which is how Credit Karma makes its money. Credit Karma receives payment from its partners if you purchase one of the products the company recommends.

Credit Karma FAQ

Is it safe to use Credit Karma?

Credit Karma has a dedicated security system and bug bounty program to help protect the data on its site, and it uses 128-bit encryption to protect users. Additionally, the company promises to never share or sell your personal information to third parties without your consent.

Are the credit scores on Credit Karma accurate?

Credit Karma reports include credit scores and information from TransUnion and Equifax, two of the three major credit bureaus. It does not use Experian, the third major credit bureau, so the reported score may not be 100% accurate.

Has Credit Karma been hacked?

The company did experience a technical malfunction in August 2019, but there was no confirmation of a data breach.

How much is Credit Karma?

Credit Karma’s services are free to consumers. The site makes money when people purchase financial products from other banks or lenders on its website.

Is Credit Karma safe?

Because Credit Karma offers free extensive financial resources and helps people understand their credit reports and credit scores, we think it’s a good service — even though it doesn’t have reporting from one of the three major credit bureaus. We recommend Credit Karma for its free financial tools, resources and tax filing capabilities.

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Credit Karma Reviews

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    How do I know I can trust these reviews about Credit Karma?
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    Page 1 Reviews 0 - 10
    PricePunctuality & Speed

    Reviewed Oct. 28, 2025

    I mean zero if I could! I have long struggled with my credit, some due to bad decisions, but mostly medical bills...I decided to join Credit Karma as I was working to rebuild years of low scores...I was quite proud when I got into high 600s and then I started getting all these "suggestions" to open a new, move that balance, then you are approved for this card or "we" credit karma will pay you 50$ (they never btw) and as I was getting close to max they would say it will help your score if you open a new card...so it was constant...Anyway, 6 months down the road I owe more than I can pay! They are all behind and some are now charging me so much interest, late fees and the balance is 3 times the credit line!!! I have too many open and income has decreased significantly...It is a mess.. Don't get me wrong...I am in charge of what I do, but I feel like I was lead down this path of destruction by trusting that credit karma was a good thing!!

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    Customer ServiceStaff

    Reviewed Oct. 25, 2025

    The IT person did not help me any of my questions at all. It's frustrating. I with them for an hour and accomplished nothing. Very poor customer service. I cannot say any more. I just needed a help to get my Credit Karma account set up. Nothing done. This person has no experience on IT support at all.

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      Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedStaffBilling

      Reviewed Sept. 26, 2025

      Read the reviews. There are more one star negative reviews than the total two, three, four and five star combined. Says they check credit daily - NOT A CHANCE - they still show a 30+ day balance on a credit card that was paid online in full the day the invoice was received. The site serves no purpose other than to try and entice you into applying for additional credit cards, loans and auto insurance. Seems pretty obvious, at least to me, that Credit Karma makes the majority of their money from redirecting you to these other sites which then will bombard you with spam email to try and get you to commit. Think I’m just a bitter user with low credit score? Current 819 with TransUnion and 830 with Equifax. To me Credit Karma is a waste of time unless you’re just bored and have nothing else to do. Go directly to each individual credit reporting bureau for your accurate and CURRENT information.

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      Customer ServicePunctuality & SpeedStaffLoan Process

      Reviewed Sept. 23, 2025

      I haven’t read a ton of reviews on Credit Karma, but I’ve read enough to know that people sometimes put too much stock in it. I first signed up for CK about 7–8 years ago, back when I couldn’t even get a regular bank account and needed a way to direct deposit my paychecks. I didn’t use it much at the time, but about three years ago I started using it more seriously as part of my credit rebuilding journey. Back then, my credit was in terrible shape.

      What I liked about CK was that it gave me a quick daily snapshot of my score potential. I never relied on it 100%—I had accounts with all three credit bureaus, so when I wanted the real details, I went straight to Experian and the others. Still, CK was useful for things like filing disputes, tracking debts, and figuring out what I could pay off. I also liked the feature that showed which credit cards I might qualify for. Of course, I wasn’t approved for everything I applied for, but that’s to be expected.

      As old debts started to fall off, I began getting approved for cards I never thought I’d qualify for. My very first card (in 2022) had just a $300 limit. I didn’t get all my cards through CK, but it helped me get started with those “building credit” cards. When I began, my score was around 350–400. Through consistency, strategy, and advice from others, I’ve raised it to roughly 750 in 2025. Just this year, I was approved for a $6,000 line of credit.

      I don’t use CK much anymore, especially now that I’ve been with a credit union for the past two years. Still, I’ll say CK can definitely help—if you’re willing to do the work and not rely on it alone. Funny enough, when I logged in for the first time in almost a year, I realized I still had money sitting in an old CK checking and savings account from a previous job. It also showed me a personal loan offer with the promise that if I wasn’t approved, I’d get $50. I’m pretty skeptical about that, but I’m almost tempted to try it just to see what happens.

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      Customer ServicePunctuality & SpeedOnline & AppMaintenanceStaffBillingLoan Process

      Reviewed Sept. 22, 2025

      Credit Karma will send you pre-approval notifications in their app. When you open the notification to read it, they will apply on your behalf for the product without your permission. They deny that they apply and they refuse to make it right. I have never applied for a credit card or a loan through credit karma EVER. Opening and reading a notification from CK is nowhere near the same thing as applying for the service. Credit karma needs to fix this and take responsibility. Now it looks like I applied for CC and a loan I didn’t apply for.

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      Staff

      Reviewed Sept. 13, 2025

      Last email I sent was on the 22 of Aug. I get updates every day from Credit Karma but for some reason for the last month I haven't been able to get a v-code in my email but I never ever had this problem now. So, I have been emailing their support team and haven't gotten any results.

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      Reviewed Aug. 26, 2025

      Asides the fact that they steal your info, I can't understand asking for a card transfer of $25k and getting a $2k worth which I had to get another credit repair company to finally fix my credit. I wish I knew all these before using this company.

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      Sales & Marketing

      Reviewed Aug. 20, 2025

      They will run your credit without your approval. They send you false information. Bait and switch on their ads. Terrible experience. Terrible app. Sent me guaranteed approval loan and credit card offers and then got declined. Terrible Company. Terrible experience.

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      Customer Service

      Reviewed Aug. 19, 2025

      I’ve spent hours and hours trying to get them to fix a glitch in THEIR system but just wasted 3 days as they don't care and will DO ABSOLUTELY NOTHING to fix their own system. Sent 30 emails back and forth. They state they do not have a tech dept and the ** just send the same worthless answers that actually do nothing. Hundreds of hours working to try to fix it along with customer service, I have given up. Their customer service may as well be ai for the NO GOOD they claim to do. NOTHING!

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      Customer Service

      Reviewed Aug. 19, 2025

      They give me a auto loan refinance offers with an OUTSTANDING chance to lower my payments and what I get is more credit report inquiries and a very rude response from the Nasa and it reducing my credit score. 😡 I didn’t even really need the loan, but I thought it would be nice to lower my payment. Don’t trust anything on this site…it’s full of scammers who pay CK. 😑

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      Credit Karma Company Information

      Company Name:
      Credit Karma
      Website:
      www.creditkarma.com