Rakuten.com

The check I just got had the check number where the routing number should be first on the line. The routing number, or so I presume, is second on the line format. Then it appears some garbage account number ** is third. No bank will allow deposit for cashing of this check. This can't be a mistake if this company is legitimate and has been in operations for more than a year. Could be a scam. Check is stamped signed by Mail Patel, CEO. Two banks identified at the top Silicon Valley Bank Pittsburgh PA and presumed routing number is for The Bank of New York Mellon, New York NY. And the company address is identified as 160 Spear Street 19th floor San Francisco CA 94105. Don't know what is true about this company and what is false.

I've been trying to access my cash back for a month now. Every time I sign on I go to my account settings, tells me what my cash back balance is and then it tells me to add address then I click on address and then continues to continuously pop up saying that address there is no way for me to add an address so there is no way for me to access my cash back which means that this is a big scam.

My experience has proven that what is promised as the percentages in rewards at the time of purchase is not necessarily what you always receive. When the browser extension states 4%, 5% or 6%, you will only receive 1%! I bet if you check your history of payments you will see that this has happened many times to you as well. I am in the process of collaboration on a class action suit since I believe that they are operating under the wire and if others really check, they too will realize that Rakuten is cheating them as well.

I opened an account with this business and had it open for several months. Over these months I purchased several items through their website and accumulated around $150. However, right before the payday they closed my account claiming that it's in a violation of their policy. They don't have any numbers so I emailed them to find out what policy is violated. After a week they just responded the account is in violation of their policy and provided no further explanation. I told them to reimburse me the cashback balance which they had collected from the businesses I made a purchase from. After another several days they responded that I have forfeited my rights to get any cashback. This a scam and a fraud I have never seen before.

I recommend this app to so many family and friends, but I'm now doing reviews to see if they are a scam because, for months they keep on changing the mailing days for checks. My family and friends are now getting rid of the app. They think it's a scam. I feel really bad for recommending it to them, I'm confused.

I received a cash back check from Rakuten. Deposited the check in my account and the check BOUNCED. THERE WAS NO ROUTING OR ACCOUNT # ON THE CHECK, PLUS IT WAS NOT SIGNED. Rakuten is a total waste of time. There was no way to explain the problem in their website and guess what, they don't have an email address or phone number. I am sorry these people have my information and they are not in the U.S.

I have been a member of Rakuten since 2012. Recently I made purchases through AT&T and Verizon as well as many others. Suddenly my account was closed and the reason was I had ineligible purchases. They told this in past when owed $250 and I spoke to the company and waS told they have no say in what Rakuten pays. They're liars, plain and simple. Now they me $417. 72 which they tell me is ineligible. This been on my account since February. I find very convenient for them. They get money from the vendors and tell you are ineligible, that is how they make their money. Greed runs this company.

Beware of fraud and follow-up collection threat! We signed up with the Rakuten Affiliate platform in early 2020. They promised great data of affiliates and publishers with amazing features and abilities. All was overpromised and underdelivered. If I say straightforward - they just give you any information you like to hear to get you signed up on a monthly fee and it is nowhere near reality. Total **. After spending many months on paid service and get absolute zero results we demand termination based on a false advertising argument. But they kept promising boost and kept charging us. After almost a year they agreed to terminate it but still threat us with a collection for thousands of service fees for service they never delivered. People at Rakuten who is responsible for this ad fraud: ** Kenny, ** Catherine.

My account became unavailable online and they were asking for all kinds of proof for an online transaction. I was a little frustrated and told them to cancel it. The agent proceeded to delete my account without even empathizing. Now I have list my cashback. I have been a customer for seven years and this is how they treat customers. I can't call or speak with anyone and my emails get ignored.

I have used Rakuten for a number of years and had no problem. Recently I was sent my rebate check but it was not signed. My bank will not deposit or cash this check without a signature and there is no phone number to call to get another check.