Blooms Today Reviews

I ordered flowers to be send to a funeral home. When I got there, after searching and reading all the cards, I finally found it but...it was NOT the arrangement I ordered. It was a wreath! And the card had the message I wrote BUT....there was NO name on it! How embarrassing and unprofessional! Last time I ever use Bloomstoday!

I ordered flowers to be delivered to a dear friend's funeral that I could not attend. They did not deliver them due to no florist in the area. The family now thinks that I disregarded them. Why did they offer a service, charge me, and send me confirmation if they do not have advanced knowledge in that zip and city?

This company just rudely cancelled my order today, SENT AFTER I ALREADY HAD PLACED AN ORDER THINKING IT WAS ON ITS WAY!!! This insulted me and offended the one I was trying to please because NOW IT WILL BE LATE AND SEEMS AS IF I FORGOT! Now they will not get any flowers for 2 additional days! Why? Because they FALSELY advertised that they could deliver them THE NEXT DAY! Other florists had their sites say if I placed in the next hour I could get in 2 days but I thought since you offered to deliver the next day it was better.

I wish I could give them no stars. I have never had anything like this happen to me and I will never have another order with them EVER. I ordered flowers yesterday for my friend, and wanted them sent to her work. I even called today to make sure that they understood the notes and that everything was good to go. I was assured that everything was good and she would receive the flowers. I got a call at 3pm stating that they could not find a shop in the area that delivered there.

I was trying to find a place to review Bloomstoday.com since my mom loved her flowers so much and I was stunned to see so many negative reviews. My mother LOVED her flowers. She said they are better than any FTD or other places I have sent to here. She sent me an email saying that they were packaged over the top well and were exquisite. I sent her 2 bouquets for her 60th bday and she was just thrilled with the quality. I will use them again guaranteed.

My daughter, college student away at school ordered flowers for my wife, on her birthday. They never arrived. She called to inquire where the flowers were. Their records indicate they were delivered. I assume to a wrong address. So we confirmed they were never received, and my daughter requested they send another arrangement. These jokers told her she'd have to pay the rush charges to get them to be delivered on time. This was to correct THEIR DELIVERY ERROR! What a joke. Of course my daughter is a meek girl and she succumbed. Stay away from these jerks. Oh and the arrangement they did finally deliver several days after her birthday was more expensive and half to one third the size/number of stems as another friend ordered from a local fresh market (Adams Fairacre). Blooms Today is not worth the money nor the aggravation of their clueless customer service.

Non delivery of funeral flowers - Informed me at four o'clock on the day flowers were to be delivered that they have no florists in Memphis that can deliver the flowers.

I lost my sister to cancer recently and my mother-in-law sent me some flowers from BloomsToDay.com. The first delivery arrived on my porch on a very cold day so by the time I found them they were frozen and dead. My husband called the company and told them that dead flowers do not cheer up anyone. They apologized and sent more flowers the next day. This time I received the flowers as soon as they arrived. However, these were not in much better shape than the first batch. I could not tell my mother-in-law that the flowers I received were ugly and half dead, so I lied to her and said "thank you." She meant well, but she just picked a very bad company to provide the gift. I am writing this to inform and prevent someone from sending dead, ugly flowers to a loved-one that is already feeling depressed.

I ordered a Christmas bouquet. It was supposed to be a white and red Christmas themed bouquet. Instead they sent a purple and orange bouquet. I chalked it up to being Christmas. I ordered a birthday bouquet 2 days ago and they delivered the wrong bouquet again. Didn't have the right flowers and they forgot the birthday balloon. They were supposed to redeliver the right bouquet today and they didn't bother to deliver them at all. This place should not be in business.

DON'T EVEN THINK OF ORDERING ANYTHING WITH THESE GUYS! I ordered flowers to be delivered at my wife's office, but they were never delivered. I paid extra cash for same-day delivery, but they did nothing about it. When I called at 12 pm, they said they will deliver by 3 pm, but when I called at 3 pm, they said they will deliver by 5 pm. When I called at 4:45 pm inquiring about the delivery, the EXTREMELY RUDE lady said, "You have 15 minutes left. If we cannot deliver, we will repay all the money." I called her again at 6:28 pm, and she had no clue that the delivery was never made. Her only answer was "Sorry", and when I asked her what about the fact that I wanted to give my wife flowers on a special day, her reply was "I can't do anything about it."

So very, very disappointed and angry with this company. I placed an order on Monday, May 6th (not yesterday or today, but almost a week ago) for a Mother's Day delivery in Hawaii. Blooms took my order, took my money and confirmed it. Then today, Mother's Day, a Sunday, I got an email cancellation and a voicemail that says, "Sorry, our florists in that area can't accommodate any more deliveries on Mother's Day. We'll cancel your order and refund your money within 5-7 business days. You can place a new order if you want it delivered Monday," which is so not Mother's Day. Are you serious? You've had my order and my money for almost a week, and you wait until this morning when I have no way to order from another more reputable vendor to cancel my order? Then you won't give me my money back for another week?

I discover a few weeks ago that the company, Bloomstoday.com, has been charging me $9.99 a month for over two years to my American Express credit for a membership that I do not recall joining. I noticed the charged on my October 2012 account and proceeded to call the number shown on the card. I spoke to Dawn at Blooms Today on Nov. 1, 2012. She stated that I made a purchase back in 2010 of flowers through another website. I supposedly took a discount on the purchase that made me join the Blooms Reward program with the Bloomstoday.com website. I informed her that I did not recall any agreement to such program and I did not receive any notice of being part of it.

Funeral arrangements - I am sorry to see all the comments by unhappy customers. Just wanted to say I have used this company twice for loved ones who have passed away and I was very pleased with the beautiful arrangements that were delivered on time! I'm going to use them again!

On 5/6//12, I ordered the serenity arrangement for my sister-in-law for Mother's Day. I wanted it to be a morning delivery as she had a funeral to go to on Saturday, 5/12/12. I contacted Blooms Today and asked them to deliver them to my home instead. They arrived at our home at 3:15 pm on 5/12/12. This arrangement was to be in a copper colored container with orange, green and lavender roses with crystal stems in the arrangement. The item that was delivered was a glass bowl with two dead white lilies, 4 red roses, and some green and purple filler stuff.

I ordered flowers for mother's day for my mother-in-law and they were not delivered! No one answers the phone! I want to be reimbursed ASAP!

I ordered flowers from them. I then looked at my statement and they charged me $9.99 membership fee. When I called customer service, they said they could not charge it back to my credit card. They said I will get $20.00 off my next order. There will not be a next order. I want that money back, I think it is a scam. I looked on the BBB and there were same complaints. Please help me.

I ordered flowers for my aunt's funeral online. I called to check if I put my aunt's name on the card, they could not find my order. They said that they would check into it and said my aunt's flowers would get there in time, and also said would call me back. No one called, I called again the next morning, they said that they would send it to a supervisor and they will call me again but said the flower would get there again. I called again and still could not find my order and again said they would call and that the flowers would still get there. I called again when I was getting dressed for the funeral on Saturday and still could not find my order and that the florist were closed and was sorry but there was no way the flowers could get there now. I called 5 times, someone should have fixed this. They said it must have been a glitch in the system, but they made sure to take the funds out of my account.

I ordered flowers from Blooms Today for valentines day. They cost a lot and when I got the flowers, they looked cheap, no color. They looked like a bad yellow, I'm not happy at all.

I placed my Valentines order with Blooms Today on Feb 9th with a delivery date of Feb 14th. Aside from automatically being signed up for their rewards program, which costs $9.99 and cannot be canceled until 22 days later, I received my confirmation number and my account was charged within minutes with no indication or messages of any problems with receiving the product and services that I had paid for. On Feb 14th, at 8:03, my wife sends me a text saying, "Ok, I thought that you would send me flowers... Disappointed." Needless to say, the flowers never showed up and the customer service number only provided a pre-recording that stated that all orders are in process for delivery and if there are any problems to call back tomorrow at 8:00AM.

I placed a order on 2/10/12, for flowers and candy to my wife for our 39th anniversary, to be delivered 2/14/12. They never made the delivery. They never contacted me and they had promptly charged my Visa card. Now, I've been trying to contact by phone this company, to no avail. They have a recording stating they can't answer the phone, try again later. Ten hours later, I realized that on their web page there is no way to email or even a customer service chat line available. Now, all I'm trying to do is get a credit to my Visa card for the $82.49 and cancel this order. At this time, I would hate to think that I am a victim of a major scam, as I have been checking complaint sites for this company, and have found tons of complaints for "Blooms Today". Highly upset.

I wanted to order flowers for a bereavement. I got the order placed and then was offered a discount if I would join their Rewards program for $9.99 per month and receive an immediate $35 discount on my current order. I joined, got my discount and then read the details of some of the programs available. After a week, I decided their programs were not worth the $9.99 per month fee.

On Saturday morning, December 31, I ordered African Violets sent to Barbara Stein in Panama City, FL. It was because of a death. I was called and told that it could not be delivered until Tuesday January 3. It was not delivered on Tuesday or Wednesday so I am still waiting. There should be something done to help me get over my anxiety and much time calling their representatives over this matter.

I ordered flowers via the Internet back in May. Unbeknownst to me, I recently realized that I was given a monthly membership to the company with a fee. Also, I was enrolled in an identity theft protection account with a monthly revolving fee. I called the company and found their customer service representatives to be defensive and unresponsive to my concerns. I asked to speak with a supervisor; I was told she was in a meeting. I questioned the charges and was told that their computers were down. I was told that a supervisor would call back, which never happened. The deceptive business practices, with the dreadful customer service, led me to contact your agency.

On May 6, 20011, I ordered items that came to the total of $102.58 from the company "Blooms Today" for a Mother's Day gift. On May 10, 2011, I received an email from them stating:

I ordered flowers from Bloomstoday.com for a sick co-worker (it was on top of the Google search results) and noticed an extra $9.95 charge. Luckily, another search told me this was a monthly scam. I'm calling the company tomorrow and my credit card tonight. It's sad how any order from a top Google search result can lead to a scam. I won't trust Google search results anymore.

I ordered flowers on-line for a birthday present. The flowers were ordered on July 24th to be delivered on July 25th. In the comment box I asked that they be delivered in the morning and to please call first. I do understand that it said on the website that they would try to accommedate my request, but I guess they couldn't. The flowers were not delivered and the florist left a message to call for deliverly.