Blooms Today Reviews

I ordered my sweetie roses for Valentine's Day. I emailed to check the status and Blooms Today said they contacted all local florist and cancelled my order because no one could deliver today. Could they not have told me that last night when I ordered so I could have made other arrangements. Now NO ROSES NO VALENTINE'S DAY!

The flowers that you prepared were not complete. There were supposed to be 5 white lilies included and there were no lilies in the bouquet at all. I paid for special handling but the covering on some of the flowers was not even removed. This detracted to the look of the rest of the flowers. The flowers that were there were nice but it seemed empty without the lilies.

I paid for expedited shipping to get an arrangement to a funeral parlor for visiting hours. Was guaranteed it would arrive before the services. It didn't. Not sure where the flowers ended up. Called to complain. First offered me just a refund of the shipping fee. Had to further complain to get full refund.

When ordering flowers, they signed me up as a member without my knowledge, a $9.99 charge every month without me knowing it and bill my credit card that amount every month. I called to remove the charges. She said I had to call back in a week to remove the membership charge. I called visa to stop the unwanted charges.

The company had the products I was looking for and when I needed help I was able to ask customer service to provide me with direction and assistance. Product delivered on time and were in good condition at the time they arrived however they did not provide good customer service at delivery. There were many products available but the style of the available products were too similar that it felt like there were few items to choose from. Very expensive for the product received. I can get a much better product at the local florist for a cheaper price and they deliver for free.

They were quick to answer and knowledgeable about the services and products. They gave me great things to use besides what I was looking for. The delivery was fast and on time for the occasion I needed for. I had to pay for shipping but only because I was outside the US. It would have been free if I was home. They had a lot of different variety of things to choose from but I was stuck on this in particular item and I knew what I wanted when I was calling for my services. It was kind of costly. I would have rather pay a cheaper price but because it was a good product and service I was glad I will pay for a better product and service.

Customer service far exceeded my expectations. I can't believe how polite, cooperative, and easy to work with this company was. I would happily do business with them again. There were not many delivery options but they had exactly what I needed and my order arrived promptly as promised. I couldn't believe how reliable they were. I had so much to choose from. I found products that are amazing for many upcoming occasions and I found the perfect flower arrangement that I needed at the moment. It was the first time ever I felt like I got my money's worth from a flower delivery company. The order looked exactly like it did on the website and arrived fresh and damage free.

Their customer service was great, always friendly and helpful. I didn't have one complaint or issues. I would definitely recommend that to anyone. Their delivery options were great anywhere. From next day to a schedule day for birthday or whatever. I was very happy with this part. More variety than I needed. They have more than enough. My order was kinda simple. From what I saw looked like a lot to choose from. The value was excellent.

It was a very good experience and it was a very good job and I enjoyed it. I will shop there again. The delivery options were very good and helpful. I would recommend this to all of my family and friends and we'll use this service in the future and will recommend it. There could have been a little bit more of a variety but I was able to find what I needed and get my order filled. I think that it was a very good value and that they offer some good value for the money.

I ordered flowers for a wake - the one and only time I ordered flowers from Blooms Today. After the customer rep took my information and credit card for payment for the flowers was I then bombarded with all kinds of options for rewards discounts etc. I said no thanks to everything this person asked. I finally got fed up and told the cust rep that I was only ordering flowers for a wake and needed nothing else end of conversations. Next thing we know our credit card is being charged $9.99 for the past 3 months for rewards I never asked for. Unreal. I had to call my credit card comp to file a case. Keep an eye on your credit card statement for a 9.99 charge a month whether you said no or not.

HORRIBLE, HORRIBLE, HORRIBLE customer service! I ordered flowers and a balloon for my mother's 72nd birthday. They called me the evening of her birthday to inform me that they could not get the flowers delivered that day as promised, but they for sure would deliver them the next day (Saturday). I called my mother to apologize and to assure her that the flowers would get delivered the next day. The EVENING of the next day they called again to say that they could not find a flower shop to adhere to their pricing schedule, and therefore the flowers did not get delivered AGAIN! NOT MY PROBLEM!!! I paid $76 to make this happen. I did my part - they did not!!! RUN, RUN, RUN from this company. DO NOT USE THEM!!!

Beautiful arrangement but ridiculous charges. I'm not sure I would pay to use them again. I don't like the amount of fees they charge to deliver. Expensive for what other companies offer. I think it should be less. I wouldn't use this company again because of their fees. I am not pleased with the way they delivered. They had a decent selection. I was pleased with the arrangements and themes they offered. But compared to bigger brands, they don't have quite as much. But their prices aren't that great either. So overall I was just satisfied. Poor value for the prices and fees they charge. Also the selection is just okay. There are better sites to order floral arrangements. I won't be doing this again.

I didn't really have to interact with much customer service which is a good thing. I didn't have any issues with ordering or anything. It was a bit pricey but not horrible. I've had issues with other services like this but you guys weren't bad at all. To be honest not as good as other flower shops I've walked into and so. It wasn't bad per se but not super great either. Maybe some more exotic options. They are flowers – they died in a week but they were pretty and brought joy but you know it's not like my life was CHANGED by this bouquet.

The customer service was great. Didn't know what I really wanted and they helped pick and put an order together. I / their service to family and friends. They were able to deliver wherever you wanted the arrangement to go. They gave many options on how to send them so they would get there fresh and beautiful. Had no idea what flowers went together. They had such a variety of flowers and helped me arrange them in a price range I could afford. Will definitely try them again for other occasions.

Easy to deal with whenever I have a problem. And also happy to help me when I need it but I usually don't need help because their website is easy to use. I had it delivered to a friend's house and it was on time. My friend received the package at her front door and said everything was in great shape. The bouquet has several different types of flowers. I am not a flower person but it was pretty and colorful. It was a good value. Yes it is expense but when you think about what you are getting it's a great deal compared to some of the others.

They were very kind hearted people. They answered all the questions I had and made my visit very pleasing. I would recommend this company to anyone. I will go back next time I need flowers. They are great. They had quite a few different options for shipping. I enjoyed the choices I could choose from. They were also very good at making sure my flowers were delivered on time at the place I needed them. They had so many different options of flowers. It made it kind of hard in a way to pick some for what I needed. So I just asked for some help and they knew exactly what I needed. For the price I paid the flowers were fantastic. They lasted a very very long time. Still looked the same a week later after they were delivered to the location.

I did not like the customer service. They were slow to respond and did not even help out in the end. I had wasted $100. Though in the end I got a discount. They were fast to deliver the product. It took 3 day to get it, which is great. The delivery person was nice too, even brought it inside my house for me so I did not have to carry it. They have enough different kinds to satisfy anyone really. I love the dark colors – the best. They remind me of my emo days and listening to mcr. Though they could have a option to make your own. The value is either bad or good, depends on what you want. Some of the stuff I liked cost too much I did not want it. But some of the stuff I liked was cheap.

They have great customer service and support! We got great flowers in time for our planting season. They are very helpful when you're selecting the right flowers for our region! The delivery options were very easy to select the right one that got the flower bulbs here in time for planting season! They have a fantastic variety of flowers to choose from! We are very happy with all the flowers we bought! For what we paid for the flowers it was a great value! Other places are higher but this place has flowers for a great price!

I absolutely love Blooms and was pleasantly surprised when I received the flowers as a gift. Now I am hooked and only order from them. Their customer service is fabulous and they really care about their customers. They have superior delivery options and always deliver on time. They have so many options to choose from that it's hard to settle for one specific kind and you find yourself choosing more than one. Order from them and you will not regret it.

I feel that the customer service is good and available for twenty four hours a day seven days a week and I would recommend it to any one that wants to use this service. There is a bucket load of options for delivery and anyone should try it, at least once-in-a-lifetime. For any flower service the pricing isn't bad either. The variety of the flowers is outrageous you can get just about any flower you desire of. Like this service a lot. Great value for the money and any other questions you may have there is a majority of customer service that will help you with your every need. Delivery is fast.

Was a very easy and fast transaction. I loved the arrangement. I purchased it to go to my daughter's work as a surprise for her birthday and it was delivered just as promised. Delivery options are many, even same day is available. I think there are various fees added if I remember correctly but they were not anything too expensive at all. Huge variety of flowers and plants and special gifts such as stuffed animals and balloons and candies. Also categorized by occasion as well for helpful navigation. Was a beautiful day as well, we were celebrating my daughter's birthday. The gorgeous flower arrangement just made it even more special.

The flowers came cut fresh full of good colors. It was easy to order. The process went very, very smooth and I enjoyed being able to see them for weeks and weeks. Overall it was a very, very good experience. One that I would recommend for others. Delivery options are very easy. Once I made my order they were able to contract with local flower shops to get me exactly what I was able to order. The flowers came in good containers that were fresh and made it wonderful bouquet.

The service was topnotch. Took all my request very well. The item was just as described and I was very happy with how you get treated. I got to say, "Wow!" The delivery options were perfect for me. It allowed me to set up the perfect time. It allowed me to thrill my mom at the right time and the right place. Great! Had so many choices of flowers I could choose from, so many colors. The prices vary on type and size, etc., but you get just what you want and at your budget. Not the price is the aspect i wanna talk about. I looked at a lot of the so-called top guys and none of them competed with these guys. Don't be fooled.

I had absolutely no issues and they were very very helpful and efficient. I'm definitely going to be exclusively using their company going forward in the future. Thanks again from the Lillie's. It came exactly when I was promised it would upon ordering with no damages or imperfections. I couldn't have asked for a better product. Seriously any and every flower that you could possibly dream of. If they don't carry it then it doesn't exist. From roses to lilies they have it all. Affordable for any and every budget big, small, or on between. I was relieved to see that I could get my girlfriend something so amazing without breaking the bank.

I thought the customer service was very helpful. They assisted me in selecting the flowers for my occasion. The flowers were great upon receipt. The delivery options were acceptable. I had it planned for some time. The order was placed several days prior so I just used normal shipping. The variety of flowers was numerous. It was hard to pick but with assistance the choice was narrowed and made a great choice. Very happy with the choice. The value was in line with other flowers delivery stores. Still not as cheap as non-delivery option but great nonetheless. Stayed within budget and happy with selection.

Customer service was excellent very helpful over the phone while ordering. Made such a difference allowing the ordering process for not be stressful. Delivery options for my order were same day, next day, or I believe within a few days. Which I did not need same say delivery, but it was great to learn that it was a possibility if I needed it. The flowers were beautiful and fresh. They lasted very long time. I was very impressed. The arrangement was beautifully arranged and very close to what I viewed online. But better! This helped me to recognize and celebrate my mom birthday and mother's day for over 300 miles away. The beautiful flower arrangement brought such joy and happiness to my mom.

The customer service for this particular item was great. The women knew exactly what she was talking about and had great suggestions on where we could put our arrangement as well. It was great. I was going to have the flowers just delivered to my house but I decided that it would be more exciting if I were to have them delivered to her work so everyone could see the flowers as well. Likening said before they had a huge variety of flowers that I really didn't know what to pick but thanks to your guys customer service I was set up with a beautiful arrangement that my wife couldn't be more happy about. The price of the flowers was very reasonable since I was a first time customer. I got a 15 percent discount which was awesome and I joined their email list for coupons for the future.

Very nice and helpful. Always willing to help me solve my problems regarding flowers and they would give me advice of which kind is the best for me or friends.

I order these flowers for my mother on Monday & I had them by Wednesday. The delivery was extremely very fast. They were extremely 1 of the best flowers arrangement I ever had and even more flowers that I thought there would be. They were very nice and I would order them again. My mother was happy. That's all that counts. The cost was way cheaper than I ever paid before.

It was quick and efficient. The customer service was simple and helpful for all the things that I needed to get sorted out. The number put me in contact with a real person. There were many options to choose from and they were all really pretty. I liked the prices that they offered and the places that they would deliver to was wide. I liked all the colors and different flowers that the company offers. I was able to pick out several ones I wanted to send, but it was difficult to choose just one because they were all wonderful. The price was very good for the variety. I didn't break the bank but the payoff for the flowers was very good. The payment was secure and I felt safe.

Customer service was very appreciative, compared to others & I'd recommend this to anyone without hesitating. Seeing is believing & you won't be disappointed. Delivery options were very reasonable unlike other companies. Variety was very selective with a wide assortment compared 2 others. Value was very recognizable.

The people were very nice, and I was very satisfied with the flowers. They were pretty, and I would recommend this flower service. So, go NOW and buy your own beautiful flowers! Plus, it's cheap! It didn't deliver super fast, but it didn't like, take two months, so that was good. Although, I wish it had delivered faster! But overall, it's a nice flower service. There are so many different flowers, and they are so so so beautiful, so very beautiful. I'd recommend this flower service because they have so many different kinds of flowers! I think the price is good for them, because they are very pretty.

The customer service is great. They were really helpful and willing to help with anything. Any problems I had they helped with, and any questions I had they were quick to help. They described the flowers I was getting in detail so I wasn't confused. Made for a great gift and I really appreciated it. They had a lot of different delivery options, including bringing a note of anything I wanted. I could have it delivered any day or time I wanted. I was really happy overall. They had a wide variety of flowers of anything I wanted. Also if they don't have something if you tell them in advance they will get them for you. They were beautiful flowers that just came out of the garden for really cheap. The value is amazing and more so than any other company.

The flowers are just great. There is a nice variety to choose from and customer service is super helpful. Definitely worth the money in my opinion. You can choose how soon you want flowers delivered. The prices are consistent with the delivery options. There are a lot of flower choices available. You can choose however many you want to be put in a bouquet. You can choose from a large variety of flowers and colors. These flowers have a great value. They are priced reasonably and you definitely get what you pay for. The flowers are healthy and well cared for.

The customer service was very good. The flowers were very fresh and high quality. The delivery was on time on the date that was promised and the price was very reasonable. I would use them again the next time that I need floral services. You can have the flowers delivered to your home or any other location that you desire. Delivery services include United Parcel Service and FedEx. A wide range of floral arrangements are available, I ordered red and white roses but they also offer many other types of flowers as well. The purchase was for my girlfriend for Valentines Day. She was very happy and excited to receive such a beautiful arrangement. The value was great to see her reaction.

Gentlemen, further to your flowers delivered to funeral home, the flowers delivered were not representative of what was pictured on your website (on your site they were enlarged) nor when I ordered was there any mention of delivery chargers. Flowers delivered were the worst in the entire funeral home. I was embarrassed and had to apologize to the family. The flowers sent, were similar to flower bouquets at Walmart priced at $14.99. Your company should be ashamed for selling this type of product at $83.98.

Ordered funeral easel-type arrangement online on the 16th. Did not receive order confirmation e-mail, so I called customer service next day. Was told to check "junk mail" but they re-sent order confirmation. Did not receive either e-mail (and was NOT in junk mail). Called customer service on the 18th; still no e-mail. Family member confirmed flowers received, but not the easel-type ordered. No way to determine if the arrangement received was close in cost to amount charged to credit card. My guess is that local florist simply sent what they had.

We ordered flowers from them early am and now it's almost 7 pm and we have dinner plans to go to for a birthday but may have to cancel because we still have no flowers. They were even bought and paid for. This is the worst service ever.

I ordered flowers for a very important funeral I was not able to attend 7 HOURS before it started. I was reassured that my flowers would be delivered way before the funeral. 1 hr before the funeral I get a phone call saying that it couldn't be delivered and needs an alternate address. Had to get a refund and live with the embarrassment that my flowers never made it to that funeral???

Flowers were supposed to be delivered by local florist on day of funeral. Boxed flowers mailed. Some wilted, broken. Delivered day before and left on outside of door of church. Horrible. Misleading. I was embarrassed to have these flowers at my brother’s funeral. Shame on Legacy.com for advertising this company as legitimate.

Hopefully they will refund my money as they claimed they would. Though the customer service apologized, she had no idea as to why they didn't call. Never again would I ever use them.

I ordered small bouquet with 1 balloon for our granddaughter's bday. We have sent them to her every year. I called at 2 pm EST 12 MST hers. It was not there but guaranteed by 5pm. At 445 MST still not there. At 530 still not there. They were leaving to go to church so I had to ask for refund. They didn't keep their guarantee. Why would we want flowers there on the day after her bday? I just hope I see my 60 dollars again.

I specifically ordered a sympathy arrangement they had shown that had 3 peace lilies, greenery, and a cream wicker basket to be delivered to the home of my best friend whose mother passed. Peace lilies are her favorite flowers. What arrived was not comparable except it had a few green plants. She received a plastic brown square container with a black & white ribbon with about a dozen daisies which wilted the next day and were completely dead within 3 days. I usually send very pretty flowers to her so she called and told me that my card did not match what was in the basket... I was embarrassed.

Do not use Blooms Today! They are a rip-off company. The flowers we ordered for a family funeral was embarrassing, not to mention they said they would send new ones before the funeral and never did! Said they would give me a full refund and send replacement flowers to the home at no additional cost and I just got another bill!!! Every funeral home needs to take Blooms Today off of their website! The worse customer service I've ever dealt with! Don't use!!! Beware!!!

Don't ever use Blooms Today to order flowers!!! I called and ordered flowers Monday to be delivered to my cousins viewing today (Thursday) and they called me one hour before the viewing to let me know they won't be delivered. Didn't even give me enough time to find someone else to order them from... The customer service agent would answer my questions with "I don't know, that's not my department." I asked to speak to a manager and at first she wouldn't let me but later after my raving, she said they would call me back, they were on another call... One hour later no call yet!!!

We had ordered flowers, calling for hours and they were not delivered, yet we were charged. We were offered a refund for delivery of the flowers to someone's home. Not good enough! How embarrassing! A full refund and free order should have been offered. Based on the other reviews I've read, I wouldn't recommend this company to anyone!

I ordered a premier $170 of funeral flowers 2 days prior to the funeral. It was for my best friend's dad. Blooms Today never delivered the flowers but charged my card. All they offered was a refund. Total losers at my expense and embarrassment.

I ordered a flower to be delivered on Friday, August 14, 2015 at 12 noon, since the service was to be held on Saturday, August 15, 2015 at 11 a.m. An email had been sent stating that they needed to substitute the plant since they were not able to prepare the exact one that I had ordered. I verified that the substitution would be fine. After checking with relatives after the funeral, they stated that the plant was never delivered. Called back to see what happened, representative stated that she wasn't sure where the ball was dropped.

I ordered a planter to be delivered to a funeral home. 79.00 for a planter! Outrageous, but it was for a dear friend who lost her mother. I was at the funeral home, so I saw firsthand that the planter was Not delivered. I called right away and complained, but since I got a email stating that the planter was delivered, I am not going to get refund. But they did offer me 10.00 off my next order (like that's ever going to happen). Stay away from Blooms Today! I can't stress this to you strongly enough.

I ordered a bouquet of flowers to be delivered on the same day (like the ad says, "same day"). I got an email stating it was delivered. She never got them! The money was taken out of my credit card. Don't get it!

Wanted to send flowers to my sister who broke her leg. FTD (normal florist) couldn't deliver when I wanted so I tried using Blooms Today. What a joke. Definitely don't recommend doing business with these folks. Upon ordering very early in am (7-8) and paying for same day service, nothing was delivered. I called to check on order when at 7 pm I still hadn't received either notice from Blooms Today or my sister. The customer service rep didn't even seem interested in helping me, giving me a big run around. Finally, I get a manager who gives me a bunch of excuses... florist busy, florist doesn't deliver there, we sent to wrong florist... on and on. She then assures me they'll be delivered the next day. Didn't even offer to give me a discount until I pressed her.

Websites like this job out the orders to local florist. If you want a good customer service, google florist in the town you're looking for. Call them and they will make suggestion based on what they have on hand. Do not fall for order collectors.

I ordered a bouquet of flowers to be sent to my uncle on the loss of his wife. In addition to the flowers, I had a tree planted for her and printed out a certificate all from Blooms Today. They were to be delivered on 6-26-15 by noon. At 1:08 pm pacific time, 4:08 pm eastern time in Virginia, on 6-26-15, where Blooms Today is located, after placing the order on 6-25-15, I got a message there are no florists in that area. This is false. I've been there. There maybe none that work with this company, (and I see why) but they are there.

I placed an order ** on Friday 6/5/15 looking for a bouquet of flowers that would be delivered by Saturday 6/6/15. I found a bouquet I liked and purchased it with the website guarantee that it would be delivered the next day with the added "Saturday delivery fee" which I paid for. I needed these for a friend who would be traveling out of the country and expected them to be there on Saturday, as promised.

I was unable to attend my brother's funeral in Colorado although I wanted to be with my family. The only thing I could do, aside from praying, was send flowers. I ordered the funeral spray on the 16th of May so they would be in time for viewing on the 17th. They guarantee same day delivery. I received a phone call at appx 5 pm on the 17th that they couldn't find anyone to deliver. Of course I was distraught. They said they could try to get delivery for the following day. As my brother's funeral and burial was on the following day I told them it wasn't good enough.

My wife ordered flowers through this site only to find that we also got signed up for ID Worldwide behind our backs to the tune of $20 a month! This is a total breach of trust and is most likely illegal, sending our VISA number to another company behind our backs. ID Worldwide claimed on the phone that we agreed to signing up and gave them our Social Security number during the flower ordering call which is total BS. We know better than to do that and my wife claims she never did. I can't locate the order number because it looks like they never sent an email confirming the order, but the flowers were delivered. This company should be fined and shut down!

I ordered mother's day flowers on 05/04, plenty of time to be delivered on time. They were scheduled for 05/08, but they never showed with the flowers. We were hopeful they would be delivered on Saturday or maybe Sunday but nope. I called them on Saturday but they are apparently closed on one of the busiest flower time of the year (that speaks volumes). I called on Monday and they said they couldn't give me a reason why flowers were not delivered but offered me nothing. So I just cancelled the order and mother got no flowers. DO NOT USE THIS COMPANY, go with another company PLEASEEE.

I wish I would have found this website before I used this company. I order flowers to be delivered Saturday so my mom would have them early. Well it's Monday and I'm cancelling the order, she never got the flowers and when I tried to call there is nobody available on the weekend--wow! This place is a joke and ruined Mother's Day for me--I WILL NEVER USE THIS COMPANY AGAIN! If I could give them a 0 rating I would. Horrible company, no customer service, no product!

I ordered flowers for Mother's Day on the May 7th. I received an email on May 8th around noon stating they required additional information in order to process the order. I called and spoke to the most rude, obnoxious customer service agent. She told me they had cancelled my order. I asked why and she told me they needed the name of the bank that issued my credit card, their phone number, and additional information. I told them that this sounded like a scam and I was not going to give them any additional information than the standard info. required to make an online purchase.

I placed an order on the 8th to be delivered the same day. My mother stayed home all day and her flowers never came. I called to check on the order and it had been cancelled. I never received a call that the flowers that I ordered for my mom were not coming there. ** took another order and said the flowers were there and would be delivered today, the 9th. Well, needless to say, that order was canceled too and no one ever called me but sent me an email. Now I have two different transactions that have come out of my account and will not receive an refund for 5 to 7 business days! I called FTD which is the 1-800 number that was given to me to follow up to make sure they would be delivered today and they had no zip code in that area to deliver to. So I called Blooms Today back and they're open on the weekend so my Mother's Day gift to my mom will not happen! I would advise no one to ever use them!

I was so embarrassed when I saw the plant at the funeral. It looked cheap and cheezy. If there were information as to how small the $80.00 basket was, I missed it - shame on me. If not, shame on you. I will never use your service again and have notified the JSOnline (Milwaukee Journal Sentinel) obituary link how disappointed I was.

I ordered flowers to be delivered to a hosp. in which my friend just had surgery. She was being moved to another floor so I called the rep back to inform them to please stop by the front desk to make sure what room she was in... Well, I waited for the call to let me know she got them... silence all day... I called the hosp. and nothing. No one delivered flowers she said. So I looked up the U.P.S. info, they were delivered to a ** at the front desk. I was told there's no one named **.

I ordered flowers from Blooms today for a cousin who had just had major surgery and recovery was going to be difficult. I ordered a vibrant bouquet with what looked like daisy's from the pic. And when they were delivered and a photo was sent via text they were disappointing very plain and full of greenery and the focal point were what looked like carnations. I called customer service and complained and was given the option of half the cost of the arrangement back that did not include any of the delivery fees or other fees or a discount coupon I accepted 22.00 which was half the arrangement, but am very disappointed that I was taken advantage.

I ordered flowers from them for my stepmother's funeral. I was told they'd be there before the wake started. They call my house later that night telling me they couldn't find any shops to deliver my flowers, that they'd be there the next day. They never showed. I get email a week later saying they will refund my money in 5-7 days. Yeah I'll see. I will never ever use this place.

I ordered from Blooms Today and purchased the one-day delivery and not only were my flowers not delivered, my order was never placed. After calling 7 times (they hung up on me twice) they finally told me it would be 3 more days. On top of that, they secretly signed me up for a monthly account that I did not agree to and withdrew $10 from my account every month. They happily cancelled it and refunded the money, thank God. But the entire experience with them was such a headache and I will never use them again. The flowers that arrived weren't even that great. Awful customer service, awful flowers, lots of scheming. Yuck.

I ordered flowers marked $27.00 with "same day delivery". Upon submitting the order the total was shown for the first time indicating a large delivery charge and a premium charge for same day. I looked for a way to cancel the order and there is none. I called the customer service number listed. Call #1 result - After wait time and IVR options, I reached an "at-home" rep who was unprofessional with dog barking and speaking on a cell phone. While she was trying to take care of her dog the call dropped.

I am an actual florist and we have problems all of the time with Blooms Today, From You Flowers, Avas Flowers, and several other order gathering systems.. That is what these companies are!! They are order gatherers and are not actual florists. They take your order charge a huge fee (they always offer sales on the flowers.. if they are offering a dozen roses for $19.99 on sale question it!!). These prices are well below what it costs for an actual florist to fill the order.. Say you paid $150 for the order by the time it gets to the florist the amount given to the florist is probably closer to the $80-100 mark.

Ordered 'Thank You' flowers for my child's teacher who was taking extra time to tutor him. After 2 days of NO delivery and random emails from Blooms Today, I called and they gave me another number to call. This number had no history or file of my order, not by name, phone number or order number. Now trying to get my money back! AWFUL EXPERIENCE!

I ordered flowers from Blooms Today 2 days before a funeral. I was informed an 1-1/2 hours after the funeral via email that they would not be able to deliver the flowers to that zip code. Not acceptable!!!!! I would have contacted someone else to make sure that they could deliver them to the service. I will NEVER order from them again!!! They should have not taken the order if you could not supply the product!! I'm going tell all my friends that don't already know and you about their unacceptable service. Their email said I will be credited in 5 to 7 days? Come on it's 2015. I think they are just a bunch of losers trying to sell flowers in the big cities. Stay away from them.

If you want flowers delivered, do yourself a favor and DO NOT call bloomstoday.com. I really wish I had CHECKED THEIR REVIEWS before using them. Here is my story: I sent flowers to a coworker who was recovering from surgery. I received the order confirmation via email and thought everything was all set. Two weeks later, I was reviewing my bank statement and noticed a credit in the amount of the flowers. So I called Bloomstoday.com and they informed me that my order was cancelled because they couldn't find a florist near enough to service the order. (I live in Connecticut, not Alaska. There are two florists within a 10 mile radius, but anyhoo)...

I ordered flowers for a wake/funeral that were NEVER delivered. Oh but they took my $100.00! I called to check, they said they would email the florist they sent my order to, and email me back. I asked for the florist # myself. Called left a message. No one called or emailed me back!!! I called back and demanded a credit! Over 36 hours go by and I hear from the florist that they never got my order! I then receive an email giving me a $10 voucher for my trouble. Ten bucks, what a joke! I would never recommend them! They can't get flowers to a funeral, can't get any worse than that!!!

Paid for balloons and a teddy bear. $68.00 for my boyfriend for Valentine's day and paid extra to have it delivered before noon. They sent a email confirmation at 5pm. We never received our merchandise. When I call the number I get a recording then it hangs up. So disappointed. Stayed home all day waiting, ruined my 1st valentine's with my boyfriend. So disappointed.

I ordered flowers for a funeral I couldn't attend but my mother in law did and it was not the flowers I order and they was artificial. Called for a refund and was hung up on! The flowers was nowhere close to what I ordered.

I ordered flowers over a week ago for a dear friend of mine who underwent a major surgery. I scheduled delivery for Monday. Weather conditions hindered their ability to deliver my flowers on Monday, but I was not informed of this until I called to track down the delivery.

Never buy anything from these people! They did not deliver the flowers I ordered. After 4 days when I called they said it was because of weather. Meanwhile I live in the area and the weather was fine. Bunch of liars and used a lame excuse. They take your contact information when you place the order and they didn't even bother to give a courtesy call to let me know that there will be no flowers delivered. Stay away from these people. They do not appreciate their customers!

My wife ordered flowers 11/24/14, which were delivered late and were not what was ordered. Well guess what, we are now enrolled in BLOOMSRWRD, which has been charging my credit card $9.99 for the past 3 months (just found it out today while checking my credit card account). After reviewing consumer complaints (too numerous to mention, I saw many people with the same complaint). Unable to speak to them today (Sunday) but they will get an earful tomorrow.

I had ordered a $140 flower arrangements for my best friends mother's funeral a week in advance. Well I show up to the funeral and my flower arrangement was not there. When I called to complain they said they could not help me. They did not know what happened or where the flower arrangement was now. When ordering the arrangement it does not give you a specific time to have them be delivered by. They tell me it's automatically delivered by 5 o'clock. Everybody knows that standard procedures wake start at 4 o'clock. So they wanted to walk into the middle a wake to drop off flowers?

My Mother ordered these for me and surely didn't know how to look up reviews. She was told they would be delivered from a local florist, this was surely not the case. They were wrapped in wet foam and when that was removed, half the flowers had rotten stems and the flower heads popped off when the netting was removed. I have three drooping sunflowers left, the others in the trash.

I am seriously furious! I ordered flowers 2 days in advance and even paid the extra fee to have them delivered by noon. They sent me an email at 1:00 pm telling me they wouldn't be getting my order out today at all. If they even would have let me know the morning off, I could have made other arrangements! I wish I would have read the other reviews before placing my order! I was sending flowers to one of my dearest friends and I needed them there today! I usually don't put complaints up like this, but I felt it necessary & hopefully this company will either step up their service or go out of business! They did fully refund my expense after I called them and told them I needed them there today, but it doesn't make the situation any better for me!

I really wish I would have read these reviews before I purchased yesterday. I am in college and was looking for an inexpensive arrangement to send home to my mom for her birthday. I saw on this website there was an arrangement for $19.99 so I couldn't pass up the deal. When I was checking out, I was asked if I wanted a discount since I was a first-time customer. Of course, I took it.

I ordered flowers to be send to a funeral home. When I got there, after searching and reading all the cards, I finally found it but...it was NOT the arrangement I ordered. It was a wreath! And the card had the message I wrote BUT....there was NO name on it! How embarrassing and unprofessional! Last time I ever use Bloomstoday!

I ordered flowers to be delivered to a dear friend's funeral that I could not attend. They did not deliver them due to no florist in the area. The family now thinks that I disregarded them. Why did they offer a service, charge me, and send me confirmation if they do not have advanced knowledge in that zip and city?

This company just rudely cancelled my order today, SENT AFTER I ALREADY HAD PLACED AN ORDER THINKING IT WAS ON ITS WAY!!! This insulted me and offended the one I was trying to please because NOW IT WILL BE LATE AND SEEMS AS IF I FORGOT! Now they will not get any flowers for 2 additional days! Why? Because they FALSELY advertised that they could deliver them THE NEXT DAY! Other florists had their sites say if I placed in the next hour I could get in 2 days but I thought since you offered to deliver the next day it was better.

I wish I could give them no stars. I have never had anything like this happen to me and I will never have another order with them EVER. I ordered flowers yesterday for my friend, and wanted them sent to her work. I even called today to make sure that they understood the notes and that everything was good to go. I was assured that everything was good and she would receive the flowers. I got a call at 3pm stating that they could not find a shop in the area that delivered there.

I was trying to find a place to review Bloomstoday.com since my mom loved her flowers so much and I was stunned to see so many negative reviews. My mother LOVED her flowers. She said they are better than any FTD or other places I have sent to here. She sent me an email saying that they were packaged over the top well and were exquisite. I sent her 2 bouquets for her 60th bday and she was just thrilled with the quality. I will use them again guaranteed.

My daughter, college student away at school ordered flowers for my wife, on her birthday. They never arrived. She called to inquire where the flowers were. Their records indicate they were delivered. I assume to a wrong address. So we confirmed they were never received, and my daughter requested they send another arrangement. These jokers told her she'd have to pay the rush charges to get them to be delivered on time. This was to correct THEIR DELIVERY ERROR! What a joke. Of course my daughter is a meek girl and she succumbed. Stay away from these jerks. Oh and the arrangement they did finally deliver several days after her birthday was more expensive and half to one third the size/number of stems as another friend ordered from a local fresh market (Adams Fairacre). Blooms Today is not worth the money nor the aggravation of their clueless customer service.

Non delivery of funeral flowers - Informed me at four o'clock on the day flowers were to be delivered that they have no florists in Memphis that can deliver the flowers.

I lost my sister to cancer recently and my mother-in-law sent me some flowers from BloomsToDay.com. The first delivery arrived on my porch on a very cold day so by the time I found them they were frozen and dead. My husband called the company and told them that dead flowers do not cheer up anyone. They apologized and sent more flowers the next day. This time I received the flowers as soon as they arrived. However, these were not in much better shape than the first batch. I could not tell my mother-in-law that the flowers I received were ugly and half dead, so I lied to her and said "thank you." She meant well, but she just picked a very bad company to provide the gift. I am writing this to inform and prevent someone from sending dead, ugly flowers to a loved-one that is already feeling depressed.

I ordered a Christmas bouquet. It was supposed to be a white and red Christmas themed bouquet. Instead they sent a purple and orange bouquet. I chalked it up to being Christmas. I ordered a birthday bouquet 2 days ago and they delivered the wrong bouquet again. Didn't have the right flowers and they forgot the birthday balloon. They were supposed to redeliver the right bouquet today and they didn't bother to deliver them at all. This place should not be in business.

DON'T EVEN THINK OF ORDERING ANYTHING WITH THESE GUYS! I ordered flowers to be delivered at my wife's office, but they were never delivered. I paid extra cash for same-day delivery, but they did nothing about it. When I called at 12 pm, they said they will deliver by 3 pm, but when I called at 3 pm, they said they will deliver by 5 pm. When I called at 4:45 pm inquiring about the delivery, the EXTREMELY RUDE lady said, "You have 15 minutes left. If we cannot deliver, we will repay all the money." I called her again at 6:28 pm, and she had no clue that the delivery was never made. Her only answer was "Sorry", and when I asked her what about the fact that I wanted to give my wife flowers on a special day, her reply was "I can't do anything about it."

So very, very disappointed and angry with this company. I placed an order on Monday, May 6th (not yesterday or today, but almost a week ago) for a Mother's Day delivery in Hawaii. Blooms took my order, took my money and confirmed it. Then today, Mother's Day, a Sunday, I got an email cancellation and a voicemail that says, "Sorry, our florists in that area can't accommodate any more deliveries on Mother's Day. We'll cancel your order and refund your money within 5-7 business days. You can place a new order if you want it delivered Monday," which is so not Mother's Day. Are you serious? You've had my order and my money for almost a week, and you wait until this morning when I have no way to order from another more reputable vendor to cancel my order? Then you won't give me my money back for another week?

I discover a few weeks ago that the company, Bloomstoday.com, has been charging me $9.99 a month for over two years to my American Express credit for a membership that I do not recall joining. I noticed the charged on my October 2012 account and proceeded to call the number shown on the card. I spoke to Dawn at Blooms Today on Nov. 1, 2012. She stated that I made a purchase back in 2010 of flowers through another website. I supposedly took a discount on the purchase that made me join the Blooms Reward program with the Bloomstoday.com website. I informed her that I did not recall any agreement to such program and I did not receive any notice of being part of it.

Funeral arrangements - I am sorry to see all the comments by unhappy customers. Just wanted to say I have used this company twice for loved ones who have passed away and I was very pleased with the beautiful arrangements that were delivered on time! I'm going to use them again!

On 5/6//12, I ordered the serenity arrangement for my sister-in-law for Mother's Day. I wanted it to be a morning delivery as she had a funeral to go to on Saturday, 5/12/12. I contacted Blooms Today and asked them to deliver them to my home instead. They arrived at our home at 3:15 pm on 5/12/12. This arrangement was to be in a copper colored container with orange, green and lavender roses with crystal stems in the arrangement. The item that was delivered was a glass bowl with two dead white lilies, 4 red roses, and some green and purple filler stuff.

I ordered flowers for mother's day for my mother-in-law and they were not delivered! No one answers the phone! I want to be reimbursed ASAP!

I ordered flowers from them. I then looked at my statement and they charged me $9.99 membership fee. When I called customer service, they said they could not charge it back to my credit card. They said I will get $20.00 off my next order. There will not be a next order. I want that money back, I think it is a scam. I looked on the BBB and there were same complaints. Please help me.

I ordered flowers for my aunt's funeral online. I called to check if I put my aunt's name on the card, they could not find my order. They said that they would check into it and said my aunt's flowers would get there in time, and also said would call me back. No one called, I called again the next morning, they said that they would send it to a supervisor and they will call me again but said the flower would get there again. I called again and still could not find my order and again said they would call and that the flowers would still get there. I called again when I was getting dressed for the funeral on Saturday and still could not find my order and that the florist were closed and was sorry but there was no way the flowers could get there now. I called 5 times, someone should have fixed this. They said it must have been a glitch in the system, but they made sure to take the funds out of my account.

I ordered flowers from Blooms Today for valentines day. They cost a lot and when I got the flowers, they looked cheap, no color. They looked like a bad yellow, I'm not happy at all.

I placed my Valentines order with Blooms Today on Feb 9th with a delivery date of Feb 14th. Aside from automatically being signed up for their rewards program, which costs $9.99 and cannot be canceled until 22 days later, I received my confirmation number and my account was charged within minutes with no indication or messages of any problems with receiving the product and services that I had paid for. On Feb 14th, at 8:03, my wife sends me a text saying, "Ok, I thought that you would send me flowers... Disappointed." Needless to say, the flowers never showed up and the customer service number only provided a pre-recording that stated that all orders are in process for delivery and if there are any problems to call back tomorrow at 8:00AM.

I placed a order on 2/10/12, for flowers and candy to my wife for our 39th anniversary, to be delivered 2/14/12. They never made the delivery. They never contacted me and they had promptly charged my Visa card. Now, I've been trying to contact by phone this company, to no avail. They have a recording stating they can't answer the phone, try again later. Ten hours later, I realized that on their web page there is no way to email or even a customer service chat line available. Now, all I'm trying to do is get a credit to my Visa card for the $82.49 and cancel this order. At this time, I would hate to think that I am a victim of a major scam, as I have been checking complaint sites for this company, and have found tons of complaints for "Blooms Today". Highly upset.

I wanted to order flowers for a bereavement. I got the order placed and then was offered a discount if I would join their Rewards program for $9.99 per month and receive an immediate $35 discount on my current order. I joined, got my discount and then read the details of some of the programs available. After a week, I decided their programs were not worth the $9.99 per month fee.

On Saturday morning, December 31, I ordered African Violets sent to Barbara Stein in Panama City, FL. It was because of a death. I was called and told that it could not be delivered until Tuesday January 3. It was not delivered on Tuesday or Wednesday so I am still waiting. There should be something done to help me get over my anxiety and much time calling their representatives over this matter.

I ordered flowers via the Internet back in May. Unbeknownst to me, I recently realized that I was given a monthly membership to the company with a fee. Also, I was enrolled in an identity theft protection account with a monthly revolving fee. I called the company and found their customer service representatives to be defensive and unresponsive to my concerns. I asked to speak with a supervisor; I was told she was in a meeting. I questioned the charges and was told that their computers were down. I was told that a supervisor would call back, which never happened. The deceptive business practices, with the dreadful customer service, led me to contact your agency.

On May 6, 20011, I ordered items that came to the total of $102.58 from the company "Blooms Today" for a Mother's Day gift. On May 10, 2011, I received an email from them stating:

I ordered flowers from Bloomstoday.com for a sick co-worker (it was on top of the Google search results) and noticed an extra $9.95 charge. Luckily, another search told me this was a monthly scam. I'm calling the company tomorrow and my credit card tonight. It's sad how any order from a top Google search result can lead to a scam. I won't trust Google search results anymore.

I ordered flowers on-line for a birthday present. The flowers were ordered on July 24th to be delivered on July 25th. In the comment box I asked that they be delivered in the morning and to please call first. I do understand that it said on the website that they would try to accommedate my request, but I guess they couldn't. The flowers were not delivered and the florist left a message to call for deliverly.