Blooms Today Reviews

If I could give ZERO stars if I could! They are horrible! They continue charge me 9.99 every month! I have called and emailed customer service and each time they say it is cancelled. They told me they would issue me a refund and never did. DO NOT GET THE BLOOMS REWARD MEMBERSHIP!

I placed an order for a funeral wreath to be delivered to a funeral home for a wake. They were suppose to deliver it on 9/04. I received an email that they weren’t able to deliver that day but would the next day before the funeral service. It needed to be delivered before 11:00 AM the day of the funeral. Well, they never delivered the wreath. I didn’t find out that the wreath didn’t get delivered until I had to call them. I’ve never had this experience with a floral shop. DO NOT order flowers from Blooms Today. You will be disappointed.

This is the most inaccurate service for florist. They don’t communicate effectively and the flowers did not get delivered yet! This is a third party. Waste of time when all they had to do was call the senders phone. 😡👎🏾

They delivered something totally different from what I ordered. This was unacceptable for a sympathy gift!! I'll write a negative review wherever I can for this company. I was so disgusted and embarrassed when I saw this arrangement at the coalition! They should ashamed! Stay far away! I've attached photos below. The first photo, without the flowers, is what was received. The second is what I ordered!

Never received my order. This place is an absolute joke. Customer service can’t even give many details on your delivery status. I highly suggest using someone else. When I called to get an order update, they weren’t able to tell me anything.

They are pathetic. Sent my daughter flowers for her birthday. They text her she was right around the corner and asked them to drop them off at the front office. No response, she went to the office and no flowers. She was so upset she's 15 and they ruined her birthday. Esteban text her and she text back and no response. They took my money and no flowers. What the fuck kind of place is this I'm so upset. Nobody use this place they need to go out of business. I'll never use them again and will spread the word. Thought I try them out and huge letdown. I'm furious. Tried to call but they're closed at 5 pm. If you use them you'll be upset, tell everyone don't let them let you down like they did my poor 15 year old daughter on her special day. I'll seek legal actions if this isn't corrected. Esteban should be fired. Please again don't use this shit hole of a company.

Guys Blooms Today is TERRIBLE. Never again will this happen to me. They're not even a florist company. Lou's florist did a great job at fixing their mess whom was SUB 2 the SUB, explain very well when order was placed w/ them. Two days later. Yes if I could give them a fat 0, I would. Do your homework. I don't write many reviews. I'mma drank now. Thanks for reading and hope this helps the great hearted people out there. 🍻

I ordered flowers for my sister's birthday and the flowers never arrived. I called customer service and the representative was extremely curt. Her response was that the flower should arrive the day after by 7pm. Very rude and dismissive. This was a one off for me. I'll never use this company again.

Do not use this delivery service company. I paid the extra fee for delivery in the mng of a specific day for my Mother’s birthday. Not only did the early delivery not happen the flowers were never delivered. Their response the next day was “sorry for any inconvenience” and what would you like us to do! Obnoxious attitude with absolutely no remorse or offer of service. Now I wait a week for a refund. Extremely poor response and service. DO NOT USE this awful company, call a local florist with free delivery if possible.

Ordered over $100 worth of flowers & a balloon for a family member in a hospital out of state. 1st, my order had to be over $90 to get same day shipping. I didn’t get same day shipping because they could not do the flowers I ordered. So, I agreed to a substitution and a day later delivery. Flowers came brown and nothing close to what I spent over $100 on. Disappointed is an understatement. I’ve used them in the past and something very similar happened two years ago. They did credit me $10 back to my card, but this was not what I spent over $100 for.

I ordered flowers for my wife to be delivered on July 1st as this was our 25th wedding anniversary. The flowers never came. I called multiple times and they said that they should be on the way but they never arrived. The representative said that someone from their team would reach out to me by the end of the day and never did. Beware, this company is the worst and extremely shady.

I would give a ZERO IF I COULD!! DO NOT DO IT!!! They never delivered my Bio Moms 85th Birthday Flowers - claimed to had delivered for 2 days - "Oh they were delivered Tuesday." NOPE! "Oh, we delivered them Wednesday." NOPE!! We are trying to get ahold of the delivery driver - They said he doesn't answer WTH?? They are not ethical - based on reviews I'm just one of many.

I was so embarrassed by the arrangement that was delivered for my sister's birthday..especially for what I paid for.. It looked as if they just opened the refrigerator door a grabbed the pre arrangement and not at all what the picture looked like that I picked out... She always sends me such beautiful flowers so I guess I need to find out where they come from.

I ordered the Plants Galore basket from Blooms Today for my daughter-in-law when her mother passed, and I asked my son to send me a picture of what was delivered. Not only were the flowers not in a basket, but only about half the plants were there. Very disappointing! No wonder they don’t have reviews on the website, I should’ve looked into it. I’m including two pictures, the basket is what she was supposed to receive, the other picture is what was actually delivered.

Tried to schedule a redelivery for flowers my elderly father ordered but I wasn't home for delivery. Said it would be easy. That was over a week ago. I called and they said my father would need to call. He called and that was 3 days ago and still no flowers. I called again and they said my father would need to call. I explained that he already did and they were extremely argumentative and hung up. This is not the CIA. Not sure why thy can't give status on a flower order! WARNING! Don't do business.

TERRIBLE experience, and think I got scammed. Placed a same day order (paid extra for that to happen and be delivered by 2pm), and not only did the order not arrive in time, it did not arrive AT ALL.

I placed an order for a funeral arrangement, paid for the expedited delivery and they emailed me the morning of the delivery day to tell me they couldn’t get the flowers to the funeral home by the viewing date. Several emails later, I gave them the address to the church for delivery on the day of the funeral, again they were unable to deliver the flowers. They made an already difficult time worse by there poor performance! I do not recommend this company! They do not provide the services they advertise!!

I ordered flowers for a funeral on 5/25/25 paying $300+ for the flowers to be delivered on 5/28 at the funeral home by 11:00am. I got to the funeral home and no flowers. Called this company only to find out that the delivery was canceled, the “REASON” the florist did not deliver to this area. Which I might point out is un-true because the florist they contracted with is exactly 2.3 miles from the funeral home and I ended up walking there to get flowers.

Horrible experience on Mother’s Day’s. Order # **, placed on Saturday 05/09/2025 for box of chocolate, 2 teddy bears & vase of flowers! No chocolate, No teddy bears and Flowers were broken. I contacted the company Blooms Today via email and I promised a full refund HOWEVER. No refund to my account and it’s Monday 05/26/2025!!!! Blooms Today are thieves with no integrity.

My daughter ordered me flowers with macarons and cupcakes for Mother’s Day. Yes she didn’t pick overnight as she was already maxing out her budget. Instead she called and they said it ships very fast with courier service. Which I don’t think she knew it was Canada Post. Why this company would use Canada post at the moment of potentially striking is beyond me! We received the package 10 days late! When we opened it we weren’t even sure what it was as it came in a box 5 feet high! At the bottom of the box was the gift. However as we opened the box and started to pull out the basket it was wet and stinky! I mean it was disgusting! The rotting juice from the flowers were seeping into the macaroons and cupcakes! The balloon was deflated. I tried to salvage some of the flowers but the smell was too bad. We had to throw everything out!!

Blooms Today took my order for my daughter's birthday flowers, to be delivered the next day. On that day, they sent me a message in the afternoon saying they could not deliver to the zip code I gave. I don't know why they ever accepted my order in the first place. Very dissatisfied with their service.

What a horrible company! I ordered a Mother’s Day bouquet from this company. First off they wouldn’t deliver it on Mother’s Day, second they delivered the wrong bouquet and when I complained and asked for a refund, they tried to give me 10% back. What an insult! Nothing like adding insult to injury. Stay away from Blooms Today!!!!

Product thus far has been fine. We loved the flowers, it's the order process that is bad. Please fix the way orders are received. I can't use my same phone number twice and I'm trying to buy a $100 gift for my daughter. It's almost as if repeat customers aren't welcome. Would I recommend??? Meh...

I've order from here 6 times, The first 2 times were amazing. The last 4 times I paid hundreds of dollars for flowers that when received it was not what I orderd. I've complained multiple times. The last order I did was for my wife for Mother's Day. I ordered the flowers and paid extra for it to be delivered on Mother's Day. Well they never showed up. I contacted them about this and the multiple other orders that they failed at. And they responded saying. "We reviewed your email and we apologize and the flowers will be delivered today." Well still no flowers. This place is absolute garbage. Do not buy from them. They will either rip you off or send you some random flower bundle for the hundreds of dollars you sent them. Absolutely the worst customer service and reliability I've ever experienced in my life.

It said my order was delivered but my mom never received them. They were for Mother’s Day and she was really excited but never got them. I do not recommend them for anybody. Hopefully I can get a refund.

I ordered $118 flower bouquet along with the balloon bouquet to have delivered to my mother-in-law for her birthday. I got a small horribly put together bundle of flowers in a cardboard box, no balloons, no care put into the bouquet. Customer service is just an automated system. I got $16 back on over $100 order when they forgot half of the order and completely ruin the surprise by not having what I ordered. Never again. Your customer service is horrible because it's a computer.

I ordered an arrangement for my friend who has been going through a difficult time at the moment. The product that she received looked so chintzy and cheap that I had to complain to "Blooms Today". When I did they got back to me with an offer of refunding my money or sending another recipient an arrangement. I opted to have them send an arrangement to my friends in Washington state and even sent their home address. I never heard another word back from them. I'll trust my business with TELEFLORA in the future because Blooms Today is a joke.

Terrible company. Does not deliver on time or in fact even deliver at all in my experience. Order Valentines flowers which they finally offered to deliver on the 19th of February. Tried again because of the Groupon coupon I had and ordered expedited delivery. They failed at that (my wife's birthday) and are still saying it will be delivered by 7 pm, Don't use them. They are terrible.

The absolute worst company I’ve ever dealt with .. Never delivered my flowers the florist lies and says it’s been delivered.. Can’t get in contact with the florist. Save yourself the stress and use a different company. The absolute worst.

Keep in mind that before purchasing from here if anything goes wrong with your order or you're not home all day long to wait for your delivery that they will not refund your order at all. Shady business with questionable business tactics.

Do not order from this company if you expect to get your flowers much less any kind of flowers that look decent. Unfortunately I didn't see all these bad reviews before I ordered from them. They never delivered the flowers on Valentine's Day for my 86 year old mother. They do not have a phone number where you can call and actually speak to a person. It just tells you to send them an email which is no good because the response you get back is automated. I encourage everyone that has been had by this company to turn them into the Federal Trade commissioner so they can get shut down because they are stealing people's money. Which I will be doing that first thing Monday morning!!

DO NOT USE THIS SERVICE. I ORDERED FLOWERS FOR MY WIFE ON January 29 for Valentine’s Day. I got an email at 7:00 p.m. saying they were delivered and NOTHING SHOWED UP and now they won’t return my emails. This company is a scam and just steals money from people and refuses to provide service or refund money.

I ordered a dozen pink roses for my 10 year old granddaughter to get at school for Valentines. I called days before to make sure they would be delivered before school let out at 2pm. I was assured it would be and even sent a confirmation email. The flowers did not arrive before 2pm. Luckily they got there around 3pm so at least the teachers hadn't left yet and I was able to go get them since the school is closed until Tuesday. I contacted Blooms by email since they aren't answering their phones today and explained the delivery was unacceptable since she had already left the school an hour before they got there and they had ruined her Valentines tradition. I just got an email letting me know they had been delivered. I did not pay $140 for flowers to be delivered to her an hour after she left the school.

I ordered next day delivery of flowers to a loved one for special occasion. The day of I noticed flowers wasn’t there. I was told they were on their way to deliver them. Called back half hour after the time line has passed. They still assured they was being delivered. Well loved one has left the office and they didn’t have much concern of the matter. Simply you will get your full refund in 5 to 7 days. Please never use this company. Bunch of lazy people with no answers.

**Blooms Today: A Complete Scam in Every Sense** Blooms Today is, without a doubt, the worst flower company I’ve ever dealt with. As someone who adores flowers and purchases or receives them often, I find their service to be an absolute disgrace—especially during Valentine’s season when quality should be a priority. Even outside of the holiday rush, their blatant disregard for quality and customer satisfaction is appalling. Their portrayal of their products is pure deception, their execution is laughable at best, and their attempts at rectifying issues are beyond insulting.

Ordered yesterday for today delivery, and it was confirmed. Today received email saying they could locate no florist to do the work and wanted me to agree to a different delivery date without offering any compensatory decrease in cost. No indication yesterday that their confirmation was tentative and not final. Too late now to get a delivery done today. "Hi Jacek, Thank you for placing your order ** with Blooms Today. Below are the details of your order. DELIVERY: Tue, December 31, 2024".

The flowers were pretty but the delivery service couldn't have been worse. They were left at the front porch in the freezing cold. The delivery person didn't even bother to ring the doorbell to let anyone know that they had arrived. They could have been severely damaged or destroyed. And they didn't put my name on the card so the recipient didn't even know who the flowers were from!

Do not use Blooms Today!! I ordered flowers for my mother in law's birthday and they were never delivered!! I emailed them and received an AI generated response…. No apology so impersonal… I’m waiting on my refund, will never order from here again and I will make sure everyone I know won’t either!

This is a very very dishonest company…They are scammers. Say price is one thing then start adding all kinds of fees and not selling item for the price they have posted on website. They are big fat scammers.

Ordered flowers for my girlfriend for her birthday. They didn't deliver them. Then I checked in with customer service and they said they'd deliver them. And then they still didn't. Total disappointment. Absolutely do not use these jokers.

Horrible experience. Wanted to send anniversary flowers and they messed up the first order. It was actually the ugliest set of flowers. Not even bloomed yet. Then sent another set the next day. STILL NOT THE RIGHT SET. Looks nothing like the photos. Definitely not 120$ worth. They added 2 red cheap carnations like what.

I got flowers from my Mom which I'm so thankful for, but when she sent me the picture off the website, it didn't look like the picture. I didn't even get pink roses. I showed my Mom and she was very disappointed. I would not recommend them to anyone.

I ordered a flower delivery for Nov 10-11, I didn’t care which day they arrived. Come Nov 13 they never came. I called twice on the 11th and was told the delivery was coming. I canceled my order on the 13th. Was not offered any constellation for this mishap, just a refund. Do NOT buy from this company, terrible customer service.

I am a loyal customer of my local florist. Out of town I had to resort to using Blooms. The flowers were overcharged (should have been 122.00 was charged 244.00 on my VISA. Tried the ‘customer service number’ at 3 different times, “No one is available to take your call…" The website is unresponsive. Visa is investigating and will refund the charges. Meanwhile, no flowers, no surprise, no present for my friend’s birthday. Pretty disappointed, but should have read the reviews at this site before I ordered. Stick to your hometown florist. You know where to find them if something goes awry. Local business is honest business,

They should be called "Blooms NEVER". The flowers I ordered for my mother's birthday didn't arrive as scheduled. While they claim I'm getting my money back... there wasn't even an attempt at an apology. TERRIBLE!

They refunded my money and will be delivering the right Bouquet Saturday.

It's a scam! I purchased a voucher on Groupon and Blooms today sent this embarrassing bunch of weeds. The photo on the right is what was sent and the other photo is what I purchased and was told what was being delivered.

Do not order. WORST EVER. Please always read the views on anything. You order for delivery like this. I ended up crying Ryan. 'Cause these flowers needed to be delivered. And now I have to wait for my money back. I ordered on Friday the 25 October. They Said that they could not deliver to my daughter's home address. Change the address to her employment at a bank in a very big town. Received an email that they could not deliver to that zip code again. I changed the address to my home address again. They say they cannot deliver to this address.

My son is in the army. He ordered me a flowers. They were supposed to be here on the 26. Today is the 29 and I still have not received them. He paid extra for same day delivery... $115 was his total. Customer service refused to give me any tracking information unless it was him who called but he's in a different state in the army and cannot call... So who knows when or if I'll ever get them. I'm so disappointed... He tried doing something kind for me and couldn't because there's no tracking available no communication and no way for me to check on it... This was a horrible experience and I feel like they ripped him off with extra fees for same day delivery. False advertising and very heartbreaking.

I ordered flowers 5 days in advance and paid extra for expedited delivery (before noon). I called at 3pm because they had not been delivered. They couldn't tell me why or answer any of my questions. Horrible customer service. Do not use - even if you pay extra. Not worth it.

I ordered flowers from Blooms Today. What ordered in no way resembled what was delivered. It was embarrassing. To Blooms Today’s credit, I was offered a full refund. Bottom line: Use local florists directly. These are small business owners. They don’t wish to scam you. They want you to be satisfied. They are reputable, for the most part. And don’t be afraid to push back on these horrible companies if you’re not satisfied!

Ordered from here and had the worst customer experience. The flowers were late paid for expedited delivery. The flowers sent weren’t even the ones advertised. Had to contact multiple times to find out about the delivery. Just ruined an anniversary. Would not recommend. Better off just going to the florist yourself and building a bouquet.

Worst experience ever with ordering online. I should’ve read the reviews and looked up. Local florist myself. The communication was good with Bloom, but their delivery services and who they are associated with is just about the worst ever. They really need to figure that out. I first had ordered on a Sunday with extra to expedite it on a Sunday on a certain timeframe for my girlfriend and I anniversary. They failed to deliver or communicate that they couldn’t until after the timeframe. The next day I had them delivered again and they fail to show up, didn’t get delivered, no communication once however, third day rolls up finally came through even after the timeframe. Worst of the worst.

Ordered flowers to be delivered 10/4 to a business. Received an email stating they could not be delivered and were rescheduled to Monday 10/7. Called customer service after 3pm. Was told they would be delivered by close of business at 5pm. Never delivered. I have never had this happen for a flower delivery. Don't ever never ever use these people. Don't do it. Was told I would receive a refund. I will be shocked if I don't have to dispute this!

Ordered anniversary flowers that never came. Pay attention to the reviews, they tell you everything you need to know. When I tried to use the text for help option I did not in fact get text support but rather a emailed response telling me that if delivery wasn’t made that it would be delivered in the next available delivery time. I think the whole point to people making flowers orders is that they are for an occasion that has timing attached to it. Do what you say you will do.

I wish that I had read these reviews before ordering flowers from these people. Should be called Blooms tomorrow. Their website wouldn't let me select today's date so I went with the next day. Paid $10 extra to have them delivered by 12:00 because my girlfriend has to work. I got a call at 12:00 saying they are stuck in traffic as if all of a sudden we have traffic. And the flowers did not look as nice as their advertisement as you can see. I highly recommend that everyone should go somewhere else.

Rating: 1/5. I had the worst service experience with this store. I paid an extra $10 for expedited delivery, and not only were they late, but they left my package on the floor outside. This completely ruined the excitement of receiving my order. If you want someone to ruin your surprise, this is the place to go—they provide the worst delivery service I’ve ever experienced. I would not recommend this store to anyone expecting reliable and professional service. Absolutely disappointing! I wanna give them ZERO BUT I CAN NOT.

Blooms Today charges fees for specific day deliveries and do not hold up to their end of the contract to have the purchase delivered on the specific day. Nor do they communicate with you if there is going a delay in delivery. They have a chat with us Icon however it takes you a form to fill out and you receive a pre-generated response. Choose a different florist broker.

The assurance made to deliver flowers to my family member's funeral was treated like it was of no importance. They did not let me know that they could not deliver until 15 min into the service. The flowers were ordered 2 days prior and they charged for express delivery. Because they did not deliver, there were no flowers at my family's member funeral. They sent me a canned email of apology for the inconvenience. This was much more than an inconvenience. Now I have to wait 10 days for a refund. Going forward I will speak directly with the local businesses. No confidence in BLoom!!

Ordered funeral bouquet on Monday morning September 2nd 2024 for Friday delivery the 6th, I arrived on Saturday the 7th for funeral and order was not delivered and no notice of any problems with delivery. Wish I had read reviews first and saved the embarrassing I had endured after telling family members I got this covered.

I received information today that Blooms Today had data hack in November 2023. Name, physical address, phone number, email address, and partial credit card information was acquired. Blooms Today did not contact me for something that occurred nearly a year ago. Please be aware if you have used them!

Was not pleased with experience trying to place an order for my wife’s birthday. I paid for express delivery by 2 PM. 2 calls to customer service and they have no idea where the delivery is. Refund!!!

Today I ordered my flowers because I was sad and down and feeling unhappy so I sent myself some flowers at 12 and they brought them at 1:30. On time y’all. They are so beautiful and they made me cry. The lady who brought them to me made my day. She was very friendly and very nice. I don’t know about nobody else but they was fast and on time and gave me a discount. I will be ordering more. Thanks.

I placed an order through Blooms today on a Friday for flowers to be delivered on Monday. The flowers never arrived and when I reached out to customer support they were not sympathetic to my frustration & offered no solution. I finally received a full refund and will never be using blooms today ever again.

Do not use this company! My daughter is 19 and was making her first flower purchase for my birthday. She works a part time job and was super excited to use her own money to purchase me the “Large Sunset Blooms” arrangement. She paid extra to have them “guaranteed” delivery by 2 pm. She called me at 3 and they had not been delivered. She received an email at 5:07 they had been delivered and she FaceTimed me to see them. They had not arrived….but finally were delivered by 5:30. When I FaceTimed her back and showed her the flowers she started crying. They were pathetic compared to the picture and description online. She had paid $123 and this arrangement was not a $100 value.

My daughter started a new job and I wanted to surprise her with flowers. They were delivered on time which was amazing, because I ordered same day. However, it’s disappointing when the flowers that are delivered are a fraction of what you ordered for $121. Literally less than half of the flowers depicted were in the bouquet that was received. Mostly green fillers and what I ordered had NO green in it. I guess the florist didn’t see the same picture I saw and paid for. Blooms Today should probably reframe from advertising with false pretense of receiving something that is NOT delivered.

I ordered flowers in an upgraded vase and a box of chocolates. The flowers arrived in the wrong vase, with no chocolates. I called the company, who apologized and said the chocolates would be right out. We'll, that didn't happen. I called them back, and the person who answered said that wouldn't happen and that they would have to refund for the upgraded vase and the lack of chocolates. She said the florist must have been out of the upgraded vase and chocolates. What a hassle!

Terrible company!!! Never order from these people unless you want a disappointed loved one. I placed my order on the 25th of June for July 3rd. Spent 160 dollars on a large bouquet and a teddy bear just to get told on the day of, that my order could not be delivered because of my zipcode. I was only made aware of this after I personally went out of my way to write an email regarding the status of my delivery. Then, when asked if they could deliver to a zipcode near me so that I could pick it up I was told, "Sorry. Your order has already been canceled so you would have to reorder." This place blows and I'm surprised they’re still in business. I will personally be praying on the downfall of @BloomsToday.

I ordered flowers to be delivered on a Sunday, the site said, "Yes, no problem." They were to be delivered between 1-7 pm, I was fine with that. I inquired about delivery 3 different times on the day and received an automated response. That’s another problem, I never spoke to a human until asking for a 100% refund - very annoying! The element of surprise was gone. I’m very disappointed!

This sounds like a great idea doesn't it? But there's nothing better than doing it hands on for your special occasion. Just save yourself a headache and go to a local flower shop! Our grandson was arriving and we were excited to send flowers to his momma to bring a smile to her face for all her hard work. We paid extra for the delivery to make it there that day by 2:00pm. They didn't make it there by that time, so I called and they did refund me that extra cost. Of course it won't be back in my account for 5/7 working days. Ugh. 3pm comes and No Flowers. I called again and was told they are in route for delivery... 5pm comes around and still No Flowers.

I placed an order three days ago for Flowers to be delivered to my wife’s place of business on her birthday, I got notification on my phone that the charges were reversed and credited back to my credit card. But no email, no contact that they were not delivering flowers on a very important day, I still have not heard back from them and had to order from another florist. Since as many you know you cannot have flowers not delivered to your beautiful wife on her birthday. I do not recommend this company, they do not respond quickly. They live chat is actually Email and as of writing this review I still have not heard back from them. If the notification hadn’t come across my phone, the flowers just would not have been delivered, look at other reviews, there are reviews.

I ordered my flowers and a teddy bear. $160 order. Paid for same day delivery. Was told by 2pm it would be delivered. Called at 330 pm and was told it would be the next day. Highly not recommended....

I ordered a flower arrangement for a funeral. I made sure I asked that the flowers be delivered by 11. I got a call from a florist in Santa Clara which told me that she has my order and asked me if I can come pick it up, as they don't delivered. It was close to the cemetery, so I said yes. The next morning I got a call from the same florist who told me that the order was canceled and moved to another florist. I called Blooms Today and spoke with a sales representative who told me that my flowers will be delivered by 11. At 11:30 I called them back and another sales rep said that my flowers will be delivered by 2. I canceled the order and called a local florist. So don't go with them as they are horrible and the customer service is awful. Never again. Order from local flower shops.

I had ordered a flower arrangement for my wife to be delivered to her work and specifically asked for it to be delivered from 12-5pm, and it got there first thing in the morning before she got there, so she wasn’t even able to receive them herself. Also had problems ordering the flowers with it declining my debt and 2 credit cards until I messaged them and got it resolved. Nice flowers but terrible communication.

The flowers were delivered on time which was amazing! Because it was same day. But it's disappointing when the flowers that are delivered are a fraction of what you ordered. Literally less than half of the flowers depicted were in the bouquet that was received. Mostly green filler. Which I guess is more on the florist than Blooms Today, so I don't blame blooms. But if you're planning on ordering flowers, pick the arrangement out in person if you can.

If I could give 0 stars I would. DO NOT purchase from Blooms Today. They have deceptive business practices and try to enroll you in their subscription services. When asking for cancellation and refund they charge you again. I would never have ordered here know this was the case.

The service provided was unsatisfactory. The flowers delivered did not correspond to the order placed. The discrepancy was significant, rendering the arrangement unsuitable for the intended recipient. Consequently, I advise against utilizing this website for floral purchases.

I usually don’t leave any review but I feel the need to express my discontent with this company. I ordered flowers for Mother’s Day, expensive one too, about three days prior Mother’s Day. I called them on Mother’s Day at 2:52pm and someone told me the flowers will be delivered before 5pm. It is 10:35pm and no flowers has arrived. I need a refund. Thank you.

DO NOT USE THIS SITE. Terrible. Scam. Same story as every other story. Money taken, no delivery. No human representatives. All email. Stay away. Go to competition. Sad to see my story told so many times!

Ordered a $100 bouquet of flowers plus 2 mylar balloons for Mother's day. My mom received what looks like a $15 Walmart bouquet without the balloons. Will not order from again or recommend this company to anyone. SCAM!

My mom ordered me flowers. What I received and what she ordered were two different things. Broken stems and all. So disappointed. Wrong vase color. Some dead flowers. She was here when it arrived so she was disappointed as well.

I ordered a same day delivery for a Mother’s Day Bouquet. It was delivered less than two hours from the time I ordered it!! The arrangement was Beautiful!!! My Sister In Law Absolutely Loved the arrangement!!!

I'm deeply disappointed with the service provided by this company. Despite ordering flowers to be sent to a friend who lost a child, the company failed to include the accompanying card with our heartfelt message. When we contacted them about the oversight, their response was shockingly callous. They offered a ridiculous $10 refund as their only solution, showing a complete lack of understanding and empathy for the situation. I strongly advise against using this company for any occasion, especially when compassion and reliability are crucial.

You will not get the flowers they are selling on their site. Do not purchase, it is a scam. They basically send you whatever they want and nowhere near the price point. This site is a total scam and needs to be stopped.

On 4/19/24 I ordered an arrangement to be delivered on 4/20/24. Despite a confirming email, by 5:00 p.m. nothing was delivered even though I paid to have it done by 12:00 p.m. Contacted customer service through email since it was closed for the day. No response. Called the next morning and was told that the order was on hold because they needed to confirm address information related to my credit card. Kind of confusing since the charge already appeared on my credit card, but OK they are trying to prevent fraud. Then they wanted the phone number for my credit card company. That made no sense when I had already been charged. Long story short, flowers were never delivered and the order was cancelled because I declined to provide the phone number for the credit card company for a charge that had already been processed.

I ordered a dozen yellow roses for my mother, to be delivered in the day of the memorial for her husband of 65 years. I paid extra for early morning delivery. At 906am the day of the reported delivery they email me to tell me to make a substitute choice, while I was traveling. They had my phone number, and didn't call? Terrible. So mom got nothing. I'm heartbroken

I called this morning to have flowers delivered. The staff were super helpful. They helped me and kept me in constant communication on the arrangement and delivery. This is the best customer service I’ve ever had when buying flowers. 100% would shop here again!!!

My mom has never had much in her life as surprises. I saved for years to do something special for her and this year was it. The flowers for her birthday and Thanksgiving were not delivered as they should have been. It was a surprise and because she didn't answer her phone alerting her of a delivery which was to be a surprise, she didn't get her flowers. Who calls ahead of time on a surprise delivery of flowers.

I ordered flowers and paid for the expedited delivery to have it delivered before 2pm. Not only was it late, it didn't even make it there before she left from school. No refund, call or anything. Just a, "Sorry about your bad experience and we'll try better next time." There will never be a next time and I will never use them again!. Use at your own risk but be warned, they will not make it on time and charge you extra as an expedited fee to still be EXTREMELY LATE.

I placed an order last week for a funeral I attended today. The arrangement was never delivered. I felt horrible. I called the 1-800 number and was simply told “We can issue you a refund”. Highly, HIGHLY recommend you DO NOT do business with them! (I sure hope to see my refund but I’m not holding my breath).

If you have lost someone dear to you, please do not purchase flowers from this company. I ordered a spray for a two year-old’s funeral who was murdered. I received an email stating that the order had been delivered to the funeral home. Lies. I contacted Blooms Today. They had me on hold for 35 minutes and came back and told me that the flowers would be delivered by 2 PM the following day which was the actual shield they never arrived. I never was able to reach anyone by phone after this and then I received an email the following business day, telling me that my order had been canceled, all they had to offer me besides a refund was $20. To say the least this was a slap in the face, as a business owner, this was completely subpar and unacceptable And it is clear that they do not care about the people that use their service.

I purchased a Groupon for Blooms Today (I've used them several times in the past). I ordered a plant with a Lily for my mom. (She's allergic to so many different flowers but the Lily is the one she can have, and loves it) So...My mother received a bunch of flowers that she is allergic to instead of what I ordered and paid for. Also, I upgraded my order so I paid an additional 60.00!!!

It was our daughter’s 30th birthday. We ordered the most beautiful arrangement and paid for expedited delivery. Not only that the delivery was half day late, the arrangement was the most ridiculous, cheap and an utter disappoint. A $5 arrangement from a gas station would have been a hundred times more beautiful.

I placed an order for same day delivery on a Friday. The order wasn’t delivered Friday and when when I called Saturday they said they switched florist and it would be delivered Saturday. The flowers weren’t delivered Saturday. I called Sunday morning and was told all the florist are closed. This was a terrible experience.

I wanted to surprise my best friend who turned 50 with a nice bouquet of flowers and balloons. First I received no confirmation as to when it was gonna arrive. The reason this got a 2 star from me is because it did arrive by 5. But the bouquet was so tiny! For A 120 bucks I expected what the picture looked like. I could've just gone by Kroger and got a way better deal. Get the flowers yourself. This place over charges and under delivers.

Ordered Joyful Memory sympathy arrangement. Co. claims while subs are sometimes necessary they will maintain shape size & color. Flowers delivered looked like those from a grocery store stuffed in vase.

I ordered a birthday bouquet from Blooms Today for my mother who lives in another state. I did not read any Blooms Today reviews until after I placed the order, and was then very nervous because so many had negative experiences. My experience was excellent! Ordering was very easy, and the arrangement arrived the following day and my mom loved it! It was fresh, fragrant and colorful! I would recommend Blooms Today based on my experience.

I ordered flowers for my wife for our anniversary. I picked the sapphire skies which is my wife’s birthstone color. I paid over $100 for this item and I could have gotten better from a truck stop. It was supposed to have Cream Roses. Cream Spray Roses. White Asiatic Lilies. White Mini Carnations. Purple Statice. Pittosporum Greens. Blue Cube Vase. There was no lilies only three roses and was not sapphire blue. Customer service has not responded in over two weeks about my issue. PLEASE USE SOMEONE ELSE!!!

I wanted to order some flowers for my mother for her birthday so I decided to give Simply Flowers a try since I live in South Carolina and she lives in West Virginia. I picked a beautiful bouquet that had yellow roses and these nice purple flowers so I was pleased. Well she sent me the picture when she got them and they look like pure trash. First of all there are zero purple flowers at all. And not a single yellow rose, instead all yellow daisies that look like they were just picked out of someone’s yard.

While the sympathy plant that was sent was okay, it was nothing like what I thought I was ordering. The planter shown had various plants with a peace Lily and ferns, called White Garden. The garden that was received looked like all succulents. A bit disappointing.

This was my first and last time using Simply Blooms (also calling themselves Blooms Today). I placed my order and paid for delivery by noon. 5pm and still no delivery. Don’t waste your time using this company. No updates from them. When I hadn’t received delivery confirmation by noon, contacted them and was told they could deliver by 5pm which is the time my wife was leaving work. Ruined a nice surprise I had planned for her and I get to wait 5-7 business days for my refund…funny, the credit card got charged immediately when they took the order.

Flowers never showed up. Canceled the order and the Canceled billing in what will take 5-7 days. They should not be allowed to advertise services. They do not provide any. This is a clever alternative to borrowing people's money for 5 days. I would like an explanation.

I placed an order for an arrangement and paid an extra $10 plus tax to ensure it arrived the next day before noon. After calling 4 times between 11:30-3:30 they gave me no updates and couldn't track the order. The person I sent these to left so I had to cancel. All they did was give me my money back in 5-7 business days. Didn't try and compensate that they ruined an anniversary surprise by their unprofessionalism.

My sister-in-law's company ordered a plant for my dad's funeral. It was never received. I called Blooms Today, they said florist said it was delivered, I asked for confirmation because it was not received. They "couldn't" tell me anything else because I am not the sender. They were supposed to contact the sender. A week later after hearing nothing, I called back. Same story but this time she said they don't call the sender, sender has to call them. DO NOT USE THIS COMPANY! YOUR RECEIVER WILL NEVER GET WHAT IS ORDERED AND YOU WILL NOT GET A REFUND.

We relied on Bloomstoday.com for my father’s funeral floral arrangements as they were recommended by the obituary site Echovita. A lot of our friends and relatives used that link on the obituary for the bloomstoday.com and sent floral arrangements to be delivered at my father’s funeral. Well, from all the flowers that were ordered and paid for, not a single bloom made it to the funeral at the time they were supposed to be delivered, or later that day or the day after… No flowers were delivered. When I reached out to bloomstoday.com, I was told that they can help me with my order, but all those other people that sent flowers for my father’s funeral will have to call themselves….

Ordered flowers, paid extra and were never delivered. Ruined a very special day that I can’t get back. Thanks to Blooms Today. I will never use again. First time using and will be the last. Now trying to get a refund.

My mother transition and I wish I would have checked this website, first! Never will I order from this company, nor use Groupon because they are tied together and fraudulent companies. I paid over $200 for a heart stand-up arrangement with a banner that states OUR MOM, but I received a small floor-bound circle with a glue and glitter ribbon!! How embarrassing! I called trying to rectify the situation, but first they said they don't have time while toying with my emotions! Shame on Blooms Today! They also refused my refund request til I told them I had pictures and I have legal representation!

Ordered flowers on the 3rd for delivery the 7th or 8th. Checked in late on the 7th when the order wasn't delivered. They said it was scheduled to be delivered the next day. Next day, still not delivered. Emailed again. Then said, "Oh sorry, now Tuesday or Wednesday." Email Wednesday when order STILL hasn't been delivered. Get a message Thursday morning, "Order is on hold. Waiting for approval to be delivered." What the heck?!?! Email yet again saying, "It's been supposedly scheduled for delivery for days now." Email reply, "Oh we didn't have approval"..?! Email yet again saying, "Just deliver the order already!!" Save your sanity. Go with another company.

I ordered a Mother's Day arrangement. The pictured arrangement had purple flowers and roses. What I received didn't have a single rose in the bouquet at all. No purple flowers either. There is very little contact information for the company other that a phone number they never answer. Stay far away from these people. I wish I could post pictures here.

I purchased what was supposed to be a beautiful plant arrangement for a coworker and her family due to a lost loved one. What we paid for and what they received was completely different. The basket the skimpy plant came in was so flimsy, it was already falling apart when they went to move it. I called to let the company know that what they sent was in terrible shape and not at all what I ordered. I was told to email along with the order number and pictures. I did that and I NEVER heard back. So I went online to Blooms Today to click on contact us and I submitted yet another complaint. I don't expect them to rectify the problem, reimbursement, since I am now finding hundreds of bad reviews. I wish I would have researched them a bit more.

This company should be ashamed of themselves. I sent a thank you arrangement to an employee and the arrangement received versus their picture of the $70 arrangement was completely different. If I could have given a zero star rating I would have. I am so embarrassed that I was associated with this poor arrangement with only about 25% of the flowers and way too many cheap greens versus the picture on their site. Do yourself a favor and do not use this company. I wish I could upload a picture on this site to show you how sad the arrangement was. I would have left this review on their site also, but there is nowhere to do a review and now I know why.

If I could give 0 stars I will, I’ve paid a lot of money for my order and even paid extra to get it delivered on a certain day and they delivered it late with my order being incomplete. I didn’t get my full order and it looks nothing like the picture. I’ve tried contacting them through email multiple times and have yet to received a reply. I’m disappointed with them, fake advertising people with pictures and reviews on their site. Please be safe and choose a different company.

Twice I have tried to order flowers for delivery from this company and neither time has been done on time. The online ordering lets you pick a date, but both times I received a notification late that delivery day that the delivery could not be accomplished. I won’t be using them again. There are better companies for this.

I ordered flowers in plenty of time for a very special occasion. I checked with my receiver at 4:00 if they had been delivered. No! I called Groupon and was told that Blooms would be contacting me. Did not! Flowers were delivered at 6:00. Way late in the day to help celebrate. When I complained to Blooms, was told I should have ordered the option of window delivery time which cost extra. 1. I shouldn't have had to follow up on delivery. 2. That's ridiculous to have to pay extra to have flowers delivered at specific times.

Canceled my husband's flowers for his retirement party! Will never order from them again!! They canceled the day of my husband's party. I was so mad. Why take the order if you cannot fill it. I could have went somewhere else.

Ordered flowers for my mom. What I ordered and what she received were completely different. I contacted Blooms Today and they said they'd redeliver. Then they emailed and said they wouldn't be able to deliver so they cancelled the reorder and said they'd refund my money (I'm at the point of waiting for the refund). Have never had this happen with any other florist so definitely won't use them again.

I’m so sick of online florists giving such a scammy vibe. I purchased a Groupon voucher for $40 off a purchase with a free vase. Here I am thinking, “Awesome, I’ll go pick an arrangement without upsizing, and not have to pay anything else out of pocket except maybe tax and a small shipping fee”. Nope ... as you can see in my screenshot, what you are led to believe is not actually the case. None of these additional charges are mentioned or shown until the very last step of the checkout process. Before arriving on this page, the customer is given the impression that the order total is a fraction of what they will actually be charged in the end. You’re basically paying full price by the end of the transaction. $40 on Groupon + $23 in “fees”.

I ordered flowers for Mother’s Day a month in advance. They canceled this order the day it was scheduled to go out. I got nothing for it except a $20 off coupon for future orders. I am just really sad for the missed opportunity of not getting my mom flowers on Mother’s day????

I ordered a bouquet of flowers for my daughter's birthday, I upgraded the bouquet to a bigger arrangement, the order was delivered but it was not the arrangement I had ordered and it was not upgraded, they delivered another arrangement 2 days later, still not the correct arrangement, and the second one was worse than the first. Extremely disappointed, will never order from them again!!

Flowers ordered for Mom after my father unexpectedly passed. I got an email telling me they were delivered while on phone with her. Nothing was delivered to her home. Called Blooms. They told me they were left at her door to which I told them, "NO THEY WERE NOT." They told me they would contact florist and return my call or email me! Never got a return call or an email, no flower deliver but my account was charged! Still waiting for any reply and or a refund! They are now closed of course. They will be getting a very unpleasant call again tomorrow! Furious they made an already difficult situation far worse than you’d imagine!

I was raised by my grandfather and was informed he passed on Tuesday. I was unable to get a flight that I could afford to attend his funeral on Friday. I was deeply distressed at not being able to go and honor him, so I ordered flowers to be delivered graveside at his Military Honors service. I starting chatting with a representative this morning to make sure they would be there before the service started and they informed me that they would not be delivered on time for any part of the service! They asked me who's house I could send them to!?

I bought a Groupon for Blooms Today Florist. I entered the wrong date of delivery. I called and explained. They told me they would correct. They did. I was so happy and my birthday gift arrived in time.

I ordered flowers for my wife for Valentine's Day. Two days before delivery was supposed to occur I received a call from Blooms Today to tell me they had no florist in the area to complete the order. I asked how that could happen when they had all my address information when I placed the order. They couldn't explain this. I asked for a full refund. Two days later my wife received an email from Blooms Today with my Groupon certificate for flowers. She ordered her flowers and surprise surprise she received them.

Ordered a full basket of flowers and got a lousy handful in a drinking glass. No basket. 5 flowers. The picture shown when I chose the arrangement was a full, lush basket. So dishonest. Buyer beware! Price was $70. Look at the pictures!

I ordered flowers to be delivered by 7pm Saturday. The Flowers never came! I Chatted and emailed that I was worried that they had not been delivered. Received a response that they were busy and be patient. I am very frustrated and mad that they have had my phone number since I ordered the flowers and not a single call or email to keep me updated. Will I use them again? NO! Will I recommend them? NO! So Do NOT WASTE YOUR TIME AND MONEY with this POOR COMPANY!

I ordered a dozen pink roses for granddaughter's pageant. Order placed on Monday for delivery Thursday (pageant was Saturday). I checked with the recipient on Thursday and again on Friday night; no delivery. At this point I cancelled the order. The next day I called to inquire what happened. I was told that the local florist had a "technical issue" that caused the order not to print. Evidently, neither Blooms Today or the florist was curious enough to make sure a time-sensitive customer order was honored. P.S. They did refund the price.

Groupon said $50.00 with shipping. Pay voucher. Got to site. $10.00 additional for Saturday delivery. $15.00 additional for Sunday. No additional for Monday after Valentine's. The 12 roses were really $100.00. $50.00 more dollars. Deceptive advertising. We never use again.

I ordered a $45 coupon on Groupon. When I used it, the order said I owed $5. My charge came in for $50! I tried to look back on order & flower price was raised from $45 to $85!! I didn't screen print the initial order page so I didn't have proof. Flowers were to be delivered today so I called around 2p to check. The rude customer service person said they would be delivered at 5p. I said "she closes business at 4p"! She said "Sorry.. But that's the time". I asked what they could do about it and she said "Nothing"! I have never worked with any florist delivery service that was so rude! Will never do business with them again!

Ordered floral bouquet for funeral service. Received an e mail stating the flowers have been delivered! After arriving at the service I find there are no flowers there! After calling Blooms Today, they tell me the confirmation was a mistake, that they couldn't deliver the flowers. They did refund my money, but it was a traumatic experience for me, at a time when you should not have to deal with that. They should NOT be in business!!

I purchased 2 vouchers on Groupon and ordered 2 arrangements with the vouchers and paying the difference with my bankcard. The first order was cancelled because they were unable to facilitate a delivery during the holidays. So I placed the order again for after the holiday. That was to be delivered on December 30th. They then pushed it out to December 31st. It is now January 5th and we are still waiting for an update on this order. The other order I placed the same day was delivered today but was a major disappointment on the arrangement. The one I ordered was so full and had color. The one received was a fraction of the size and was only green with a few yellow flowers. I'm embarrassed to have my name on this.

I ordered six orders of flowers and upgraded them all as Christmas gifts. One arrives looking horrendous as though it’s been dead for weeks. They were all to arrive on December 21 I got an email saying they will head arrives. Well the one I sent to my aunt never arrived. She checked every single day at her front desk. When I emailed Blooms they didn’t respond except some premade response that was sent back immediately so when I called them they said oh yes they see that it said it was delivered but it actually wasn’t delivered.

CUSTOMER BEWARE!!!! DO NOT USE BLOOMS TODAY! I purchased a Holiday Centerpiece, on 12/14 scheduled for delivery on 12/17, order was confirmed and delivery was confirmed. CENTERPIECE NOT RECEIVED. Called and emailed, Customer Service said they would refund and send another one express. Credit card charged again and then I received a phone call telling me they have no vendor to send centerpiece to recipient.

I tend to buy a lot of flowers for different occasions and it really adds up. I went on Blooms Today and after visiting a couple sites and getting to the end of their checkout page, I believe I found a very fair price. I ended up calling because I noticed their membership and after inquiring it seemed a great fit for Me. You would have to weigh that out yourself. Like I wrote, great fit for me because I buy at least 15 bouquets a year. 9.99 a month and save 25 on any arrangement, no limit, and they send free shipping offers regularly. Also can be used for discounts on other things ie. movies, clothes, food. I doubt I’ll use it but it looks legit.

Deserves zero star rating. I paid extra for delivery before noon to the public school my sister works at. I received an email confirmation at 5:43 pm EST stating my gift had been delivered. The school office is closed at 3:00 pm CST and they did not receive the delivery. I want my money back!

I ordered a $62.00 Fall bouquet Which should have had roses, sunflowers, fall leaves and bow for a friend and she received a $10.00 grocery store variety bouquet of mums. Not only was I humiliated, but I was so upset at being ripped off. After I calmed down I sent the company pictures of what I had ordered and what was actually delivered. I received a reply email asking for more information so I called customer service. They were very apologetic and said I would receive a full refund and I would receive an email confirmation of the resolution. To date I haven’t received either. We try to support businesses during this pandemic, but in this case Buyer Beware. Shame on you Blooms Today!

I sent flowers to 2 people and both said the flowers were beautiful. However, I was very disappointed that they advertise and sell vouchers to save you $, but then add on $22 service/handling fee. Seems a bit excessive to me. Just disappointed that I already purchased the vouchers, and now am committed to 3 more purchases. When I called and spoke to management, they seemed complacent to my concern.

I placed an order earlier in the week to be delivered on Fri. Aug. 21. My Aunt did not receive her delivery. I did not receive an email nor phone call to let me know that order was not delivered. Spoke with a supervisor this am. She reassured me my order would be delivered by 2. Received email to let me know unfortunately they could not complete my order (technical issues). Spoke with supervisor. She began talking to me in a not so professional tone. I told her that I would not tolerate her talking to me like that. She said all vendors within their network could not complete order. I told her I knew that she could go outside her network to make it better. Still no delivery.

Ridiculous, ordered the day prior to needing and got a call late that night that they couldn’t fill my order. They needed my authorization to substitute and it was given. I was assured on two different phone calls the order would make it to the funeral in time, then they call me back and tell me they can’t make it happen. Absolutely appalled and upset. Never again will I trust a florist that is not local. This service is a farce. I would not recommend this business to anyone.

Try showing up to your own wedding with no flowers. (NO BOUQUET!!) I’m so angry with this godforsaken company, they cancelled my flower ordered without telling me and the day of my wedding I discovered they had cancelled it. I will never forget how much pain this company caused me. They shouldn’t be in business. Save yourself.

Ordered flowers to be delivered to the funeral home 2 days before the funeral. On the day of the funeral, no flowers. They did not call or email regarding lack of delivery until after the funeral was over. They chose to cancel the order without informing me because they could not find a local florist. The funeral was in Indianapolis where there are florists on every corner. The funeral was for my father and the arrangement was from me. The delivery was to the funeral home so they knew the arrangement was for a funeral. This company is horrible. DO NOT USE THEM!

The anniversary floral bouquet was extremely small and the advertised “Vase” was in mason jar. I’ve never been so embarrassed. Marriage is quite a feat. So, when a couple achieves an 11 year milestone, a mason jar with a few flowers is insulting.

Flower delivery to Georgetown Texas. I had to call three days in a row because of no delivery and was told no vendor in the area, We have delivered flowers to the address previous times so that shouldn't be an issue -then offered me a gift basket but for more money to be paid to them. Is this some kind of scam. Very concerning and the representative was not at all apologetic.

They legitimately sent a cluster of weeds a day late for 67 dollars. This is an absolute scam and everyone should avoid this company. I cannot tell you how disappointed I was using them. They should be removed from Groupon for their horrible quality of service. They are also liars and nearly impossible to reach by phone. Truly an embarrassment of a company.

Daughter sent flowers For Mother’s Day. Flowers arrived two days late. They must have sat in a hot truck during that time. Yellow roses were turning brown, pink roses were all blemished. Do not buy from Blooms!

Placed an order for a floral arraignment, balloons and Tree Planting Certificate on Thursday May the 14th. For my daughter's virtual graduation from Salva Regina RI. today the 17th. Called to verify delivery and much to my dismay they informed me that the order was cancelled via an email. I checked and of course there was no email! I asked for them to send me a copy of that email and of course they couldn't! They sent me a new email dated today. According to customer service they couldn't find an open florist in NJ. WRONG, in the town of Flemington a local florist was and is open today for deliveries. Verified by my daughter! To say that I am extremely disappointed would be an understatement. DO NOT DO BUSINESS WITH THEM!

I paid an outrageous amount for a very cheap looking arrangement. Flowers that were delivered looking nothing like the arrangement on the website. When I contacted the company I got no response. Absolutely not a company I would ever use again.

I ordered through Groupon special. There was a delay in delivery due to the virus....which is understandable. I had tried for 2 days to call, was on wait for an hour, so decided to leave call back number. Never got a call back. Emailed....no response. On delivery day I got email they could not fulfill the order. Groupon won’t give me refund. Can’t get through Blooms.... They gave me $20 coupon but I really don’t want to deal with this company. Ugh this is very frustrating!!!!

Just now. Critical: Responsiveness. I ordered flowers to be delivered five days after I placed my order which was 3 days before Mother’s Day. I did not receive them on Thursday. I called them on Friday and they said they were behind and should be delivered by Mother’s Day. They still were not delivered by Mother’s Day which now was a week that I still haven’t got my flowers. I called back every day after that week went by and now it’s saying the customer care center isn’t available. It’s been a week and a half and they are still not available for me to get my money back. Will never order from them again!!!! They should of canceled my order and refunded my money but they kept my money will no flowers received!

I ordered a bouquet using a Groupon. I received a confirmation that the flowers were delivered, but they were not. When I tried to call Customer Service, there was no answer, even though it was during business hours. When I have gotten through to a call back service. No call back ever came. Additionally, the site claims to have Live chat, though the chat is always closed. If you want to lose your money, then this is the place for you. If you want flowers for you loved one, then please choose another company!

I ordered flowers for my 85-year old mother using this company. I ordered them several days before Mother's Day for delivery. The day before Mother's Day. They did not deliver them. My subsequent emails to the company have not been answered. My repeated attempts to reach their customer service using their toll-free number have been unsuccessful -- I either receive a busy signal or a message saying they are not open (even though I called during business hours).

This site is a complete and total scam! First, I ordered flower for my mothers birthday. They were to be delivered on the day BEFORE her birthday. She never received them. The next morning I received an email from Blooms today saying, “The florist was unable to make delivery on date scheduled however, we have set up delivery for today and will send deliver confirmation once delivery is complete.”

Placed an order a week ago for Mother’s Day flowers. Got email they were delivered Saturday and they were not. Have been working to get in touch with customer service since then to get a refund and can’t get a call back or response. Never ever again. This place is obviously a scam!!!

Update. The flowers were delivered on today and my Mother Love them. Awesome!

My daughter ordered flowers through Groupon for Mother’s Day. The flowers could only be delivered Wednesday 5/6/20 - by Saturday 5/9/20 they were wilted and had to be dumped and according to the delivery card the flowers were sent through 1800flowers/Conroys| - so thanks for screwing up a simple job and ruining a Mother’s Day.

I ordered congratulatory flowers for my daughter. My delivery date was confirmed. I used a Groupon coupon I purchased along with additional funds to complete my $60 order. I received an email on the day of delivery stating that delivery would not take place and asking me to call. I called. Was placed on an extended hold with no answer. I left my phone # for a call back. This happened several times. On one occasion a recording said that they were closed and were not taking any more orders. I then left a written message on their email. I received a response that my order had been canceled. I was never given the courtesy of speaking with a representative or option of a resolve.

At first, I liked this company. I thought I could get my mother and grandmother sent some flowers. They were willing at the time, to work with me and get them sent today. However, when I awoke this morning, I received an email the day before MOTHER'S DAY saying they could not deliver. They could have warned me earlier in the week, but y'all this place is a scam. Do not order from here. For me, it did not ruin Mother's Day as I have a willing stepfather to take me out to get something for my mom, but for many other consumers, it has.

The bouquet ended up showing up and it is beautiful. We are very satisfied with the quality. When I connected with customer service they were polite and helpful.

I ordered flowers for Mother’s Day on April 30th for delivery May 8. They charged me $77 and then the day of the scheduled delivery, May 8th sent me an email that they canceled my order... Too late for me to make other arrangements, not to mention having to wait 5-7 business days to get my money back! This was important as I am out of state and unable to be with my mother this year. Thank you for ruining Mother’s Day!

Received a Groupon for $40 worth of flowers by spending $20, buying flowers for my daughter for her first Mother's Day. Found the bouquet I wanted, went to check out and was hit with errors, none of the dates for delivery were selectable without paying more (Groupon deal included delivery). Picture of flowers included vase, they added that to the bill on checkout, none of which was clear when navigating. As said, delivery was included, but on the final invoice there is an another adder. $62 later ($82 if you consider the price paid for Groupon) for a $40 bouquet.

I ordered flowers after purchasing a Groupon for this site. They were ordered April 28th and set to deliver May 8th. They were NEVER delivered. I tried to call the customer service, email, and live chat but was not able to get a hold of them. I am SOO disappointed. I was looking forward to giving these flowers to my mom for Mother's Day and now I am left empty-handed. I am literally in tears because I am so frustrated. My mom deserves nothing but the best and this company let me down.

Ordered flowers for Mother's Day, got delivery notification that flowers were delivered Thursday 5/7/20 at 6:12pm. Called at 6:40 to see how she liked flowers, to my surprise, no flowers had been delivered. Called customer service (website states they are open to 8pm Eastern time) but the message was that they were closed. Called again at 9am on 5/8 to be on hold for 2 hours, had to go to work so I put in for a call back. Received a call at 12:45 from their 800 number and when I picked up, they hung up. Sooo, no resolution, no flowers, no call from customer service. NEVER AGAIN! Horrible.

I ordered flowers to be guaranteed to be delivered 5/7. They never arrived, can't get ahold of anyone for a refund. I've emailed, tried the "Live Chat" which isn't a chat but another email form, no response. AVOID this company. This is theft.

Ordered on May 2, 2020 for a May 7, 2020 delivery. Email stated it was delivered; however that was false. Called customer service and was left on hold for 38 minutes before hanging up. This company is NOT legit! Do Not Order!!!

Arrangement that was delivered was nothing like the description/picture that I paid for. Arrangement was on sale from original price of $80. No way, this is not honest advertising. Company states 100% satisfaction guaranteed - refund now please and go pick up your flowers.

I ordered a 60 dollar bouquet and was very disappointed with the results of what I received. Was not as full at all seems, and definitely not worth the price honestly! I could’ve got way more for less.

I purchased a $40.00 Groupon for $20.00. I then paid another $47.00 for an anniversary bouquet. The bouquet pictured had at least 4 red roses, 5 red carnations, 3 white lilies, several white daisies in a red vase. The bouquet received had 2 red roses, no red carnations, 1 white lily, 4 white daisies in a white vase. The bouquet pictured was very full....the one received not so much! Pretty disappointed in it for the $70 price tag and that's with $20 off! I wish this would let me upload pictures to show the difference.

I ordered a bouquet to be delivered to my Mom on a Saturday (2 days after I placed my order). Saturday no flowers were delivered. Sunday I called and they said they emailed me about a different delivery date. I check my email and junk mail, no email. I told them, "No problem, please deliver Monday." (The day they stated they could deliver). Here it is Monday and again nothing is delivered. Tried calling and offices were closed 2 hours prior to time on noted on website. I sent an email asking if and when I can get my Mother's flowers delivered, waiting to hear back. I have never had such horrible delivery service. Thank god it is not for a funeral or special occasion.

I ordered 19 bouquets to be delivered on a special occasion to different people. 16 were delivered on time, one was a day late, and 2 required 3 phone calls to customer service before discovering the shop did not plan to ever make or deliver the flowers. The two very late ones were delivered 5 days after the requested date.

I ordered flowers for my mom's funeral and scheduled to have them delivered a day before the actual funeral, on 3/6/2020. I wanted to make sure they were not late. These flowers were a special tribute to my mother from my wife, and I and our four adult children. We arrive on 3/7/2020 at the funeral... no flowers. I was already with a heavy heart, then to find the flowers I ordered were not going to arrive. I was pissed, disappointed and hurt. I verified and yes, My credit card was charged for the flowers.

I ordered a Blue Sky Bouquet, beautiful spring flower arrangement, and what was sent was a mess. It had dark flowers, for a fall arrangement, with a bright blue hydrangea in the front of the vase. I also ordered a balloon and paid for and didn't even get that. I was sent a picture of the arrangement from the recipient and it looked awful. Called and spoke to Abby and she assured me that she would refund the money, but didn't inform me that I would be charged again. The next day, I checked with the recipient and she didn't even receive the second order. Told them that would not be using this company in the future. I requested a complete refund from both orders.... NOT HAPPY.

I ordered flowers to be delivered on Valentine's day and I even joined the rewards club. I got an email to asking me if I could change my order because the florist couldn't make the original order, so I called and told them that it was ok to change it. I even did a live chat with customer care on the day that flowers were suppose to be delivered to make sure that I would receive the order and they ensured me that I will get the order on time. Well Valentine's day came and went and still No Flowers!!! I called today to ask what happened and I was told that I never did call to give them permission to change the order, which is a lie. I talked to them twice.. anyhow I told them that I wanted a refund and had them also cancel my Blooms Rewards.. Worst experience ever, basically the customer care rep told me that it was my fault. Even though I know that I talked to someone twice. Just a Horrible experience.

I ordered flowers for a funeral and I received an email the day of the funeral that the flowers could not be delivered. Unfortunately, I didn't see the email until it was too late. A phone call would have made all the difference. The customer service agent I spoke to that evening was helpful, but it was quite disappointing not being called to resolve this in real time.

I will never use Blooms Today again! I ordered flowers for a co-worker and they weren’t delivered on the first delivery date given. They were supposed to be delivered the next day; so I called to confirm and was told yes they were going to be delivered that day. Lo and behold at 3:30 I get a call that they’d be delivered on Monday. I told them to just cancel the order. The most ridiculous inept service I’ve ever dealt with.

I will NEVER order from Blooms Today again! My mom lives in Arizona and I live in PA, so I thought I would send her a Christmas delivery. My order was not delivered on set date so I called. First they said they didn't deliver the flowers because they said they had to change the floral arrangements, so I got that all settled.... or so I thought.

Easy to communicate with. Very helpful when a problem is needed to solve. Great customer service. Always a pleasure to do business with. They also have beautiful arrangements. Will recommend them. Will also continue to do business with them.

Don’t order from this #Bloomstoday flower shop. I ordered beautiful white lilies for a funeral and they replaced them with daisies. I called and spoke to John at Blooms and he had a lot of excuses around substitutions, which I understand, but that means substitute with a like value flower. He also tried to tell me that the arrangement I ordered only came with 2 lilies. There was only 1 size option on their website for what I ordered and I count at least 4 lilies in the picture they show. I wonder how many people they rip off while they are in mourning. They did give me a 20% refund. Certainly not the 100% money back guarantee they promise. I tried to post this comment on their FB page twice but they must have controls that allow them to only show their customers positive comments. I would highly recommend another florist.

I had a Groupon (which I think is a bit misleading, but that’s another review) and ordered. Then I received an email indicating that the company couldn’t find anyone to send the arrangement that I chose, so an equal but different one would be sent. Soon thereafter, I received another email indicating that they couldn’t find anyone to do that one, either, so the only choice I had was to have something sent UPS. My friend did get the delivery (quite a meager arrangement for a total of $62) but it’s not what I ordered or paid for. I do not recommend and advise against using this service.

BUYER of Groupons for this company BEWARE! I checked Blooms Today prices for a plant delivery before I went onto Groupon's site. With the prices I had seen and the information about the Groupon, I believed I could send the plant for the $40 value, with free shipping/delivery. So I went through the steps and bought the Groupon for $16. Then I went on Blooms Today and ordered the plant. They charged me $42 on top of the groupon value! So, I paid a total of $58 for the plant.

Placed a order on 12/10. Called before I placed order to ensure that order could be filled and delivered same day. Received a call at 2:30 in the afternoon saying they were sorry but the order couldn’t be filled until 12/11. Called on 12/11 to ensure that order would be delivered that day and I was promised. It would again no delivery. I was told they arrived at the business at 4:00 and no one was there which is untrue. Now I will have to wait for a refund because company could not do what they said they could do very disappointed.

Price: I bought a voucher on Groupon for Blooms Today for $20 a supposed ($40 value) with free shipping. I was under the impression that I was getting a great deal but that was not the case. I paid Groupon the $20 for my said $40 value voucher, which then led me to Blooms Today's website and there I choose a $75.00 flower arrangement which said 50% off ($35.00) next to the flower arrangement. So I figured $35.00? That's a steal for a said $75.00 arrangement. I thought heck yea....$35.00 plus 5.00 for the vase=$40.00, deduct the $20.00 I already paid on Groupon... leaves me with a $20.00 balance. I was good with that so I thought but at the checkout, I had a total balance of $42.00 so between Groupon & Blooms Today I ended up paying $62.00. How is that a deal? For a $20.00 deal?

12/2/19, I contacted you guys, via phone, to find out why the order I placed had not been delivered. Not only did could your co not fulfill the requested delivery that YOU offer on your website and not only did you lie about contacting me to resolve (I have thoroughly checked all inboxes and trash folder for said email and NO voicemail was ever left), but I received a lot of bad attitude from the customer service rep I spoke to. Because this was a first time using you and the experience I had with the service AND your customer service, I promise I won’t ever use you again.

They were prompt, the arrangement is alive & well almost a week later. It was a great value for the price we paid. We would HIGHLY recommend this company for your floral arrangements!! You can’t go wrong with Blooms Today!

I purchased a flower arrangement for my boyfriend's birthday. We live in different states. I purchased Blooms Today through Groupon. I did the florist's choice. For a $50 arrangement. A extra $10 for a vase. Like what would the flowers come in if I didn't spend a extra $10 for a vase, paper?? Bad mistake. Nothing like the pictures. I was very embarrassed and ashamed to see I sent him this tiny arrangement. Especially when he spends a lot of money on flowers sent to me. This arrangement made me look very Cheap!!! I would have been better off buying roses in the neighborhood grocery store. A half pint flower arrangement with maybe 5 flowers and greenery fill in. This looked like a six year old child picked flowers for Mommy on the way home from school. My first and last time for Bloomstoday.com and to further add insult. I've brought better vases for 99 cent in the Everything 99 cent store. This $10 vase was a comparison to a mason jar.

I made a purchase, as a rewards member, and the price was clearly indicated as $25 on Thanksgiving sale, plus a $2 care and handling charge. After my order was delivered I looked at my account and they took $47 from my account. There was a hidden charge they refer to as “Standard Service”. This was in no way clear during the checkout process. I paid $10 a month to be a rewards member and that apparently entitled me to pay $47 for a $25 bouquet. Call your local florist and order directly without paying this superfluous website a ridiculous access fee. Canceling my membership ASAP.

The flowers I received were just left at my doorstep, they never bothered to ring the bell. I’ve seen better arrangements from a supermarket, yet this cost $65, not worth $10. I would never recommend this company. Plus the water was old & dirty, needed changing when they arrived. Pitiful!

I purchased a Groupon for $40 value with free shipping on Blooms Today. I ended up spending an additional $22 for an arrangement "pure elegance" for my daughter for her Birthday. What was delivered was anything but. Not even close to the picture and small arrangement was put in what looks like a colored Mason jar. When I called I was told I could either get a 50% refund of only the $22 or another delivery of what should of been delivered in the first place. I was going to let them send the right flowers, but they wanted to charge my card again and then process a refund for the first charge? Excuse me? Well regardless I did not have card with, but at this point I think I will just take an $11 refund. Also website boasts 100% guarantee, which clearly is not true. Never again! Lesson learned. Unfortunately I don't know how to add pictures to this review because that would speak volumes!

I ordered a floral arrangement for a Memorial Service three days before the scheduled service. I requested that it be delivered the day before to guarantee that it would be there since the service was early in the morning. My arrangement got mixed up somehow and never arrived. When I called Blooms Today, they apologized and offered no way to compensate me for the error. I was only asked if I wanted the arrangement to be delivered and this is while the service had already started. I am still waiting to see the credit on my credit card so I will allow a few more days and will then contact them. Unfortunately, I will never order another arrangement from them again. So disappointed!

My Grandmother had passed away. My mom flew out to be with family. I ordered flowers on Thursday to be delivered the next day, Friday. They weren’t delivered. I then got an email asking if it “would be ok” if they could be delivered on Saturday. They weren’t delivered on Saturday either. No email or communication. I then received another “would it be ok” email on Sunday asking if they could deliver it on Monday. Really?! My mom was only able to stay with family for a limited amount of time. At this point, I didn’t want the flowers delivered because no one would be there to enjoy them.

I used a Groupon discount to order flowers from Blooms Today. There was no problem ordering the flowers online from Blooms Today website and using the Groupon code which I did on Monday 10/28/19 for a Saturday 11/2/19 delivery. I called Blooms Today customer service early afternoon to check on the delivery as I had not heard from the party I sent the flowers to that they had received them. I was told by Blooms Today that they were ordered under Standard delivery and that they will be delivered today and that they would call the florist to check. Once delivered they said I would receive an email.

I ordered flowers, received emailed order confirmation & received emailed delivery confirmation but flowers were not delivered. Difficult to get to speak to someone to discuss issue. Today no refund & no flowers.

I was happy to get a good deal on sending my mother a bouquet in Maine. I made sure to read the fine print, that didn't list Maine as restricted. Excited, I bought three, hoping to send a regular gift every couple months. Once purchased, I was slightly disappointed to see the value of my Groupon still required an additional fee to meet the minimum bouquet cost. I was dismayed when I tried to complete the order, only to find out my mother's address was not available for delivery. She lives near one of the largest ski resorts in Maine, and I would have expected some caution listed in the fine print if I were to expect an issue. Needless to say, Groupon deferred me to the company directly, and the company has had no response. Despite reading fine print, you can still lose. Love Groupon but buyer be aware with outside companies.

I ordered a bouquet using my Groupon for my sister's birthday. I ordered October 21 for an October 24 delivery to the school where she teaches. I waited to hear from her about her suprise and when I didn't started calling. When the agent checked with the florist at 11 am, the flowers were on the truck; at 1:00 the flowers were on the truck; at 3:00 the flowers were on the truck even though I shared school closed at 4:00 pm. I spoke with the office administration who shared not delivery person had brought anything for my sister. When I spoke with a representative, I was informed the flowers had been delivered according to the florist. I hoped the delivery person did not leave them outside the school door.

I ordered a flower arrangement for my mother's birthday using the Groupon deal and did florist's choice. I was mortified when I received the flowers. It was small and looked like they plucked flowers from someone's backyard and put it in a vase with their eyes closed. I kid you not, flowers from any local grocery store will be half the price and look 10 times as good. Never again will I order from this company.

On Saturday I ordered a large flower spray for my aunt's funeral. The order process asked that I specify when the flowers were to be delivered and to where. I chose Tuesday delivery and provided the funeral home address in Maryland. On Tuesday afternoon I contacted Blooms Today to check the status. I was told that the order would be delivered before the end of the day. On Wednesday, the day of the graveside funeral, I arrived at the grave two states away in Woodstown, New Jersey. There were no flowers. The funeral director informed me that no flowers had been delivered to the funeral home by 9 am when they had set out to transport my aunt in her coffin.

I purchased a Groupon for flowers. I completed an order on Blooms Today website for flowers to be delivered to my mother in law on her 84th birthday. Order was confirmed. Next day in her birthday I received an email late that they couldn’t deliver. I called customer service and he apologized but said he had no reason why they couldn’t deliver. He said maybe in 2 more days after her birthday. I decided to just get refund but I still lost 16 dollars to Groupon because they said voucher was used. Very disappointing that I missed her 84th surprise. Thanks for ruining it Blooms Today.

I had ordered a "Special" cheery type flower arrangement for a dear friend who is losing her husband to cancer. I ordered the flowers days ahead of time and they were scheduled to be delivered on a Friday to the recipient. After Friday, my friend and her husband were to travel for further treatments and would not be home at the scheduled residence. That DAY!

I ordered a $100 sympathy flower/plant arrangement and some trees of life to be planted in memory of the deceased party. The Plants Galore arrangement should have been approximately 18”W and 16”H but what was sent was measured at 7-8”W and 11”H and no certificate for the trees of life was sent or even mentioned. The writing on the card on my behalf was barely legible (similar to a 6 yo printing). I called Blooms and the lady stated she would credit me 10% and if I wanted my full refund (which I demanded) they could go back to the house and take the arrangement back. I would never have known this is what was sent if I had not been at the house. I have pictures of the pathetic piece and feel for $113.00, and the embarrassment of the arrangement size, more should have been done. No mention on their behalf as to why there was no certificate for the trees of life. I will never order from them again and feel they did not make right their wrong.

Ordered flowers on 9-6 for delivery 9-9, using a Groupon. Got a delivery confirmation from them at 5:45 PM, but the flowers were not, in fact, delivered. Called customer service who agreed to deliver 9-20, and did not offer me any compensation. IDIOTS!!! Hope it happens on 9-10.

I ordered these flowers with a Groupon coupon for the majority of the price. Delivery was included in the price. They arrived on time, beautiful and prettier than described! Very pleased with this purchase. My daughter loved the flowers!