Blooms Today Reviews

Bouquet ordered for my wife was 1/4 of the size represented in the product listing and showed up looking nothing like the picture. When I called to complain, customer service was very friendly and placed a new order the following day. Although the correct flowers showed up, the size was again 1/4 of the size listed. 25” x 25” is what the listing represented. What I received was 17” tall and 12” wide. Very disappointing for $150.

I ordered flowers for my daughter's birthday from Blooms Today. Paid extra for the Saturday delivery, paid extra for delivery before 4 PM, and now, my daughter didn't receive her Birthday flowers. No support team to talk to, no one responded to my questions about my delivery via email, and it appears that there will be no one to speak to till Monday. I am frustrated, upset, and mad at the same time. This is not how you run a reputable business. If you are not able to deliver, don't take the order and don't charge the money.

Blooms Today is an absolute JOKE! Ordered for family in Nashville and never delivered or responded to emails. SO Disappointed -- NEVER order from this company!!!! They confirmed delivery but in fact it was never delivered. https://www.bloomstoday.com/confirmation. FRAUD Company!!!!

I am so mad, but I am so sad too! I specifically ordered the flowers for 12/23/25, so I could thank my sister in law before Christmas for taking such good care of my mother in law while she has been sick. The DAY OF DELIVERY they said they could not deliver and would deliver 12/27/25! They did not ask if that would work. They just said that is what is happening. So yesterday came and went. NO FLOWERS SHOWED UP! Today I woke up to an email that said they decided to cancel my order! Not even a nice email. Just a standard company email. These people have no soul.

Terrible customer service! Can not get a response from this company regarding a recent order. The order was incorrect. The website does contain any phone numbers which we can use to reach a representative.

This was our first time using, horrible experience. Never using again! The flowers were not delivered on the correct date and when calling customer service they were no help and rude. When the flowers did get delivered, they looked nothing like the picture on the website, the delivery lady had dropped them so the flowers were all flat and some were broken, they looked awful, the note did not say what we had wrote online. We were so disappointment and not worth the money. We also found out they bought pre-arranged flowers from our local HEB that was nowhere near the amount we had spent. Over all horrible experience will not be using again. I can not express how disappointing this was. Do not recommend to anyone.

If I could give zero stars I would. This is the first time I used this service, and this is the first time in all the years I've been ordering flowers, that an order was not delivered on the day that was promised. They promised delivery the next day instead, and it's 4pm right now, and the flowers were still not delivered. I spoke with customer service about it, and the best they could do was refund the fee I paid for same day delivery. In addition, I had to contact their customer service number a few times before speaking with an agent, and was put on hold and then disconnected. I will never use them again. There are so many other companies that

I ordered flowers for a memorial service and the flowers and sympathy note were not delivered. This is an inexcusable error. This company is unreliable when I needed reliability at an emotional time for our family.

I ordered flowers for my daughter’s birthday. When the flowers were delivered, they were placed on the steps at the front door. The person did not ring the doorbell. I received a notice that they were delivered 3 hours later. The flowers that were delivered were not even close to what I ordered. The bouquet was flat on one side with no flowers on that side. There were leaves hanging down on the glass vase. Very sparse flowers in the bouquet. The flowers I ordered were to come in a basket. The only similarity was the color of the flowers. I did write a complaint and was told I would get a refund of $18.83. I then sent a picture of the product I received with a not-so-happy message. I was then given a full refund. So they do get points for their customer service and refunding my money. They really do need to review the florist they send these orders to. I think the florist tries to get by with sending an inferior product if they can.

If I could give ZERO stars if I could! They are horrible! They continue charge me 9.99 every month! I have called and emailed customer service and each time they say it is cancelled. They told me they would issue me a refund and never did. DO NOT GET THE BLOOMS REWARD MEMBERSHIP!

I placed an order for a funeral wreath to be delivered to a funeral home for a wake. They were suppose to deliver it on 9/04. I received an email that they weren’t able to deliver that day but would the next day before the funeral service. It needed to be delivered before 11:00 AM the day of the funeral. Well, they never delivered the wreath. I didn’t find out that the wreath didn’t get delivered until I had to call them. I’ve never had this experience with a floral shop. DO NOT order flowers from Blooms Today. You will be disappointed.

This is the most inaccurate service for florist. They don’t communicate effectively and the flowers did not get delivered yet! This is a third party. Waste of time when all they had to do was call the senders phone. 😡👎🏾

They delivered something totally different from what I ordered. This was unacceptable for a sympathy gift!! I'll write a negative review wherever I can for this company. I was so disgusted and embarrassed when I saw this arrangement at the coalition! They should ashamed! Stay far away! I've attached photos below. The first photo, without the flowers, is what was received. The second is what I ordered!

Never received my order. This place is an absolute joke. Customer service can’t even give many details on your delivery status. I highly suggest using someone else. When I called to get an order update, they weren’t able to tell me anything.

They are pathetic. Sent my daughter flowers for her birthday. They text her she was right around the corner and asked them to drop them off at the front office. No response, she went to the office and no flowers. She was so upset she's 15 and they ruined her birthday. Esteban text her and she text back and no response. They took my money and no flowers. What the fuck kind of place is this I'm so upset. Nobody use this place they need to go out of business. I'll never use them again and will spread the word. Thought I try them out and huge letdown. I'm furious. Tried to call but they're closed at 5 pm. If you use them you'll be upset, tell everyone don't let them let you down like they did my poor 15 year old daughter on her special day. I'll seek legal actions if this isn't corrected. Esteban should be fired. Please again don't use this shit hole of a company.

Guys Blooms Today is TERRIBLE. Never again will this happen to me. They're not even a florist company. Lou's florist did a great job at fixing their mess whom was SUB 2 the SUB, explain very well when order was placed w/ them. Two days later. Yes if I could give them a fat 0, I would. Do your homework. I don't write many reviews. I'mma drank now. Thanks for reading and hope this helps the great hearted people out there. 🍻

I ordered flowers for my sister's birthday and the flowers never arrived. I called customer service and the representative was extremely curt. Her response was that the flower should arrive the day after by 7pm. Very rude and dismissive. This was a one off for me. I'll never use this company again.

Do not use this delivery service company. I paid the extra fee for delivery in the mng of a specific day for my Mother’s birthday. Not only did the early delivery not happen the flowers were never delivered. Their response the next day was “sorry for any inconvenience” and what would you like us to do! Obnoxious attitude with absolutely no remorse or offer of service. Now I wait a week for a refund. Extremely poor response and service. DO NOT USE this awful company, call a local florist with free delivery if possible.

Ordered over $100 worth of flowers & a balloon for a family member in a hospital out of state. 1st, my order had to be over $90 to get same day shipping. I didn’t get same day shipping because they could not do the flowers I ordered. So, I agreed to a substitution and a day later delivery. Flowers came brown and nothing close to what I spent over $100 on. Disappointed is an understatement. I’ve used them in the past and something very similar happened two years ago. They did credit me $10 back to my card, but this was not what I spent over $100 for.

I ordered flowers for my wife to be delivered on July 1st as this was our 25th wedding anniversary. The flowers never came. I called multiple times and they said that they should be on the way but they never arrived. The representative said that someone from their team would reach out to me by the end of the day and never did. Beware, this company is the worst and extremely shady.

I would give a ZERO IF I COULD!! DO NOT DO IT!!! They never delivered my Bio Moms 85th Birthday Flowers - claimed to had delivered for 2 days - "Oh they were delivered Tuesday." NOPE! "Oh, we delivered them Wednesday." NOPE!! We are trying to get ahold of the delivery driver - They said he doesn't answer WTH?? They are not ethical - based on reviews I'm just one of many.

I was so embarrassed by the arrangement that was delivered for my sister's birthday..especially for what I paid for.. It looked as if they just opened the refrigerator door a grabbed the pre arrangement and not at all what the picture looked like that I picked out... She always sends me such beautiful flowers so I guess I need to find out where they come from.

I ordered the Plants Galore basket from Blooms Today for my daughter-in-law when her mother passed, and I asked my son to send me a picture of what was delivered. Not only were the flowers not in a basket, but only about half the plants were there. Very disappointing! No wonder they don’t have reviews on the website, I should’ve looked into it. I’m including two pictures, the basket is what she was supposed to receive, the other picture is what was actually delivered.

Tried to schedule a redelivery for flowers my elderly father ordered but I wasn't home for delivery. Said it would be easy. That was over a week ago. I called and they said my father would need to call. He called and that was 3 days ago and still no flowers. I called again and they said my father would need to call. I explained that he already did and they were extremely argumentative and hung up. This is not the CIA. Not sure why thy can't give status on a flower order! WARNING! Don't do business.

TERRIBLE experience, and think I got scammed. Placed a same day order (paid extra for that to happen and be delivered by 2pm), and not only did the order not arrive in time, it did not arrive AT ALL.

I placed an order for a funeral arrangement, paid for the expedited delivery and they emailed me the morning of the delivery day to tell me they couldn’t get the flowers to the funeral home by the viewing date. Several emails later, I gave them the address to the church for delivery on the day of the funeral, again they were unable to deliver the flowers. They made an already difficult time worse by there poor performance! I do not recommend this company! They do not provide the services they advertise!!

I ordered flowers for a funeral on 5/25/25 paying $300+ for the flowers to be delivered on 5/28 at the funeral home by 11:00am. I got to the funeral home and no flowers. Called this company only to find out that the delivery was canceled, the “REASON” the florist did not deliver to this area. Which I might point out is un-true because the florist they contracted with is exactly 2.3 miles from the funeral home and I ended up walking there to get flowers.

Horrible experience on Mother’s Day’s. Order # **, placed on Saturday 05/09/2025 for box of chocolate, 2 teddy bears & vase of flowers! No chocolate, No teddy bears and Flowers were broken. I contacted the company Blooms Today via email and I promised a full refund HOWEVER. No refund to my account and it’s Monday 05/26/2025!!!! Blooms Today are thieves with no integrity.

My daughter ordered me flowers with macarons and cupcakes for Mother’s Day. Yes she didn’t pick overnight as she was already maxing out her budget. Instead she called and they said it ships very fast with courier service. Which I don’t think she knew it was Canada Post. Why this company would use Canada post at the moment of potentially striking is beyond me! We received the package 10 days late! When we opened it we weren’t even sure what it was as it came in a box 5 feet high! At the bottom of the box was the gift. However as we opened the box and started to pull out the basket it was wet and stinky! I mean it was disgusting! The rotting juice from the flowers were seeping into the macaroons and cupcakes! The balloon was deflated. I tried to salvage some of the flowers but the smell was too bad. We had to throw everything out!!

Blooms Today took my order for my daughter's birthday flowers, to be delivered the next day. On that day, they sent me a message in the afternoon saying they could not deliver to the zip code I gave. I don't know why they ever accepted my order in the first place. Very dissatisfied with their service.

What a horrible company! I ordered a Mother’s Day bouquet from this company. First off they wouldn’t deliver it on Mother’s Day, second they delivered the wrong bouquet and when I complained and asked for a refund, they tried to give me 10% back. What an insult! Nothing like adding insult to injury. Stay away from Blooms Today!!!!

Product thus far has been fine. We loved the flowers, it's the order process that is bad. Please fix the way orders are received. I can't use my same phone number twice and I'm trying to buy a $100 gift for my daughter. It's almost as if repeat customers aren't welcome. Would I recommend??? Meh...

I've order from here 6 times, The first 2 times were amazing. The last 4 times I paid hundreds of dollars for flowers that when received it was not what I orderd. I've complained multiple times. The last order I did was for my wife for Mother's Day. I ordered the flowers and paid extra for it to be delivered on Mother's Day. Well they never showed up. I contacted them about this and the multiple other orders that they failed at. And they responded saying. "We reviewed your email and we apologize and the flowers will be delivered today." Well still no flowers. This place is absolute garbage. Do not buy from them. They will either rip you off or send you some random flower bundle for the hundreds of dollars you sent them. Absolutely the worst customer service and reliability I've ever experienced in my life.

It said my order was delivered but my mom never received them. They were for Mother’s Day and she was really excited but never got them. I do not recommend them for anybody. Hopefully I can get a refund.

I ordered $118 flower bouquet along with the balloon bouquet to have delivered to my mother-in-law for her birthday. I got a small horribly put together bundle of flowers in a cardboard box, no balloons, no care put into the bouquet. Customer service is just an automated system. I got $16 back on over $100 order when they forgot half of the order and completely ruin the surprise by not having what I ordered. Never again. Your customer service is horrible because it's a computer.

I ordered an arrangement for my friend who has been going through a difficult time at the moment. The product that she received looked so chintzy and cheap that I had to complain to "Blooms Today". When I did they got back to me with an offer of refunding my money or sending another recipient an arrangement. I opted to have them send an arrangement to my friends in Washington state and even sent their home address. I never heard another word back from them. I'll trust my business with TELEFLORA in the future because Blooms Today is a joke.

Terrible company. Does not deliver on time or in fact even deliver at all in my experience. Order Valentines flowers which they finally offered to deliver on the 19th of February. Tried again because of the Groupon coupon I had and ordered expedited delivery. They failed at that (my wife's birthday) and are still saying it will be delivered by 7 pm, Don't use them. They are terrible.

The absolute worst company I’ve ever dealt with .. Never delivered my flowers the florist lies and says it’s been delivered.. Can’t get in contact with the florist. Save yourself the stress and use a different company. The absolute worst.

Keep in mind that before purchasing from here if anything goes wrong with your order or you're not home all day long to wait for your delivery that they will not refund your order at all. Shady business with questionable business tactics.

Do not order from this company if you expect to get your flowers much less any kind of flowers that look decent. Unfortunately I didn't see all these bad reviews before I ordered from them. They never delivered the flowers on Valentine's Day for my 86 year old mother. They do not have a phone number where you can call and actually speak to a person. It just tells you to send them an email which is no good because the response you get back is automated. I encourage everyone that has been had by this company to turn them into the Federal Trade commissioner so they can get shut down because they are stealing people's money. Which I will be doing that first thing Monday morning!!