Blooms Today Reviews

I, like many customers should of read the reviews first! I paid for flowers on Valentine's Day the day prior. They said they would be delivered next day. Early afternoon they messaged me saying if it was ok to deliver on the 17th because unfortunately they couldn't deliver due to no flowers shops being available and that they would contact me soon. This was $155 I spent and no one has contacted me yet!! I need a full refund! This was the worst experience! I can't believe these people are still in business scamming people!

PLEASE STAY AWAY FROM THIS COMPANY. They took my money and never delivered. It was my anniversary but this company doesn’t care. They are SCAMMERS!!!!

Absolutely the worst place ever to buy from. They said order would be delivered then over half way through the day they say they can’t deliver the order but by god they sure will take your money quickly.

Terrible with customer service, terrible with responding, terrible with information, just a terrible group. I wrote a total of 7 times trying to figure out my delivery, and did not get a response til 7pm, almost 24 hours without a response.

If you are not able to make a delivery and it is right before a holiday (let's say Valentine's Day) you should not rely on emails as notifications. Try calling or texting. This was the second time that this company screwed me over. Stay away from them and stay local. I learned my lesson. Horrible

If I could give it no stars I would because what in the world is this scam?? How do you advertise an assortment then deliver nothing similar to the assortment whatsoever?! It’s disappointing, hideous and infuriating. An absolute embarrassment. I am severely upset that something special for a loved one represented me as such.

My experience was amazing! I ordered on Feb 11th and they were delivered by the 13th. I was fortunate enough to have the order made out in an area with many very skilled florists. Of course the size of the arrangement will vary based on the local florists' pricing. No matter the size you choose on the website. Be mindful of this when ordering an arrangement. I chose the most expensive option and the arrangements came out average sized. I later checked the florist's delivery rates and was able to understand the size.

Scam. Would not recommended ever using this company. Charged more than what they were supposed to. Got the flowers half dead. Half of them are missing and definitely not what it was supposed to be. Never received the chocolates.

Ordered from this company. Place days in advance and paid to get the flowers delivered before noon. It was for my wife's birthday and the flowers never arrived on the day. I got a notification saying the flowers were delivered but they were not, they arrived the next day. It wasn’t what I paid for and it was missing 2 balloons I paid for. Please avoid at all cost!!

I requested sympathy flowers. The flowers did arrive on time, but looked "nothing" similar to what I selected online. Yes, it was a cross. But, the image of what I selected and what was delivered were night and day. Very disappointing, as this arrangement was sent for a dearly departed friend. Moreover, I spent $170 for a tiny 2ft. floral arrangement. Not happy!!!

WOW I'm mind blown at how horrible the customer service is with this company. The 1 day delivery for my mom's birthday was taking forever and they don't send you a tracking number. I called to see why there isn't a tracking number and they said, "We don't do that because we're using a mom and pop store." I asked what the name of the store was to see if I could pick it up and they said that information is confidential. I asked why and she said in a very rude tone "because we just don't." I said I've read horrible reviews and am worried they're never going to come and she said "oh well I don't know what to tell you." Eventually they sent the cancellation which says it will take 7 days. Service is horrible.

Quick to take your money, but failed to deliver, and they give no email status updates. Absolute scam. Praying they refund me. Use any other flower brand but this. Can't believe Bank of America promoted this joke.

Bouquet ordered for my wife was 1/4 of the size represented in the product listing and showed up looking nothing like the picture. When I called to complain, customer service was very friendly and placed a new order the following day. Although the correct flowers showed up, the size was again 1/4 of the size listed. 25” x 25” is what the listing represented. What I received was 17” tall and 12” wide. Very disappointing for $150.

I ordered flowers for my daughter's birthday from Blooms Today. Paid extra for the Saturday delivery, paid extra for delivery before 4 PM, and now, my daughter didn't receive her Birthday flowers. No support team to talk to, no one responded to my questions about my delivery via email, and it appears that there will be no one to speak to till Monday. I am frustrated, upset, and mad at the same time. This is not how you run a reputable business. If you are not able to deliver, don't take the order and don't charge the money.

Blooms Today is an absolute JOKE! Ordered for family in Nashville and never delivered or responded to emails. SO Disappointed -- NEVER order from this company!!!! They confirmed delivery but in fact it was never delivered. https://www.bloomstoday.com/confirmation. FRAUD Company!!!!

I am so mad, but I am so sad too! I specifically ordered the flowers for 12/23/25, so I could thank my sister in law before Christmas for taking such good care of my mother in law while she has been sick. The DAY OF DELIVERY they said they could not deliver and would deliver 12/27/25! They did not ask if that would work. They just said that is what is happening. So yesterday came and went. NO FLOWERS SHOWED UP! Today I woke up to an email that said they decided to cancel my order! Not even a nice email. Just a standard company email. These people have no soul.

Terrible customer service! Can not get a response from this company regarding a recent order. The order was incorrect. The website does contain any phone numbers which we can use to reach a representative.

This was our first time using, horrible experience. Never using again! The flowers were not delivered on the correct date and when calling customer service they were no help and rude. When the flowers did get delivered, they looked nothing like the picture on the website, the delivery lady had dropped them so the flowers were all flat and some were broken, they looked awful, the note did not say what we had wrote online. We were so disappointment and not worth the money. We also found out they bought pre-arranged flowers from our local HEB that was nowhere near the amount we had spent. Over all horrible experience will not be using again. I can not express how disappointing this was. Do not recommend to anyone.

If I could give zero stars I would. This is the first time I used this service, and this is the first time in all the years I've been ordering flowers, that an order was not delivered on the day that was promised. They promised delivery the next day instead, and it's 4pm right now, and the flowers were still not delivered. I spoke with customer service about it, and the best they could do was refund the fee I paid for same day delivery. In addition, I had to contact their customer service number a few times before speaking with an agent, and was put on hold and then disconnected. I will never use them again. There are so many other companies that

I ordered flowers for a memorial service and the flowers and sympathy note were not delivered. This is an inexcusable error. This company is unreliable when I needed reliability at an emotional time for our family.

I ordered flowers for my daughter’s birthday. When the flowers were delivered, they were placed on the steps at the front door. The person did not ring the doorbell. I received a notice that they were delivered 3 hours later. The flowers that were delivered were not even close to what I ordered. The bouquet was flat on one side with no flowers on that side. There were leaves hanging down on the glass vase. Very sparse flowers in the bouquet. The flowers I ordered were to come in a basket. The only similarity was the color of the flowers. I did write a complaint and was told I would get a refund of $18.83. I then sent a picture of the product I received with a not-so-happy message. I was then given a full refund. So they do get points for their customer service and refunding my money. They really do need to review the florist they send these orders to. I think the florist tries to get by with sending an inferior product if they can.

If I could give ZERO stars if I could! They are horrible! They continue charge me 9.99 every month! I have called and emailed customer service and each time they say it is cancelled. They told me they would issue me a refund and never did. DO NOT GET THE BLOOMS REWARD MEMBERSHIP!

I placed an order for a funeral wreath to be delivered to a funeral home for a wake. They were suppose to deliver it on 9/04. I received an email that they weren’t able to deliver that day but would the next day before the funeral service. It needed to be delivered before 11:00 AM the day of the funeral. Well, they never delivered the wreath. I didn’t find out that the wreath didn’t get delivered until I had to call them. I’ve never had this experience with a floral shop. DO NOT order flowers from Blooms Today. You will be disappointed.

This is the most inaccurate service for florist. They don’t communicate effectively and the flowers did not get delivered yet! This is a third party. Waste of time when all they had to do was call the senders phone. 😡👎🏾

They delivered something totally different from what I ordered. This was unacceptable for a sympathy gift!! I'll write a negative review wherever I can for this company. I was so disgusted and embarrassed when I saw this arrangement at the coalition! They should ashamed! Stay far away! I've attached photos below. The first photo, without the flowers, is what was received. The second is what I ordered!

Never received my order. This place is an absolute joke. Customer service can’t even give many details on your delivery status. I highly suggest using someone else. When I called to get an order update, they weren’t able to tell me anything.

They are pathetic. Sent my daughter flowers for her birthday. They text her she was right around the corner and asked them to drop them off at the front office. No response, she went to the office and no flowers. She was so upset she's 15 and they ruined her birthday. Esteban text her and she text back and no response. They took my money and no flowers. What the fuck kind of place is this I'm so upset. Nobody use this place they need to go out of business. I'll never use them again and will spread the word. Thought I try them out and huge letdown. I'm furious. Tried to call but they're closed at 5 pm. If you use them you'll be upset, tell everyone don't let them let you down like they did my poor 15 year old daughter on her special day. I'll seek legal actions if this isn't corrected. Esteban should be fired. Please again don't use this shit hole of a company.

Guys Blooms Today is TERRIBLE. Never again will this happen to me. They're not even a florist company. Lou's florist did a great job at fixing their mess whom was SUB 2 the SUB, explain very well when order was placed w/ them. Two days later. Yes if I could give them a fat 0, I would. Do your homework. I don't write many reviews. I'mma drank now. Thanks for reading and hope this helps the great hearted people out there. 🍻

I ordered flowers for my sister's birthday and the flowers never arrived. I called customer service and the representative was extremely curt. Her response was that the flower should arrive the day after by 7pm. Very rude and dismissive. This was a one off for me. I'll never use this company again.

Do not use this delivery service company. I paid the extra fee for delivery in the mng of a specific day for my Mother’s birthday. Not only did the early delivery not happen the flowers were never delivered. Their response the next day was “sorry for any inconvenience” and what would you like us to do! Obnoxious attitude with absolutely no remorse or offer of service. Now I wait a week for a refund. Extremely poor response and service. DO NOT USE this awful company, call a local florist with free delivery if possible.