Blooms Today Reviews

Super disappointing. Try placing the order this morning with some kind of issue between Groupon and this floral service. After speaking to one of their customer service representatives for over 39 minutes, and asking to please verify that the flowers would be delivered today since it was my niece's birthday and today is obviously her birthday. We were reassured that the flowers will be delivered today.

I ordered some roses for my wife to be delivered today for our 10th anniversary. After paying $93 for roses and a guarantee that they would be delivered by noon, not only was the order canceled, but I didn't receive an email until it was too late for me to do anything else. When I called to find out what was going on, the 1st lady hung up on me. I called back and got a different person who was nicer but only wanted to push a new delivery date the next day. Now I have money tied up for close to a week and my wife will not get roses until later. Just horrible service all the way around. This company needs to learn to set expectations cause I had other options before choosing them.

Do not use the service, have have little to no control once they pass along to a local flower shop as it seems. Flowers were ordered for a family funeral member and they did not show up for the event. Calls were placed and no return call was made back to use with detail on how they would fix it.

I had Groupon coupon for Blooms Today that I used to order a bouquet. I am giving 2 stars for on date and time delivery. However, roses and other flowers start withering within 2 days of delivery. It seems flowers were not fresh.

I ordered a heart-shaped funeral arrangement on a stand on behalf of my mom for her deceased brother's funeral. Blooms Today website gave me the option to select "Great" or "Greatest" and of course, I selected "Greatest" for the arrangement type assuming it meant size and presentation. The site did not have the measurements of the arrangements available and after what I received, I know why. The arrangement delivered was very small and did not have the banner I purchased, "Beloved Brother" on it PROBABLY because it was too small to adequately display it. The plants on the floor had a better appearance than the arrangement that I received. I spent $95 (was $150 supposedly), $5 for the banner and $20+ for delivery fees. Also, when you select the discounted item, you are automatically enrolled in their Rewards Membership with a fee of $9.99 monthly, which totally caught me off guard.

I ordered flowers from Blooms Today because I had a Groupon. The flowers are nice, but the pink roses do not smell. Overall, I cannot recommend this company because the flowers are very expensive. I think next time, I will buy loose flowers and arrange them myself.

Do not count on them for a special occasion! I bought a Groupon for $16 to receive $40 off and placed an order on August 1st to be delivered on August 2nd for my mom's 70th birthday. First of all - I either did not read the fine print (which is entirely possible) or it just didn't mention that these flowers arrive by UPS! I had no idea until I received the tracking number from UPS that these would not be delivered by a local florist. The UPS tracking info stated that the order was delayed and would not arrive on time.

I ordered a bouquet of flowers to be delivered to my daughter on her birthday. Blooms Today offered “same day service” and “no delivery charge.” I placed my order the day prior to the delivery date and was told that everything was in place for delivery on her birthday with a delivery charge. WRONG! I learned from my daughter the day after her birthday that she never received the flowers. When I called Blooms Today they were unapologetic and stated in a very perfunctory way that they would refund my money. What a waste of time dealing with this company. Horrible customer service!

If I can give this website a ZERO STAR, I would because it's just that bad. I ordered flowers for a funeral and what I got was nothing like the picture on their website. Not even the vase!!! My 4 years old could've made a better bouquet. I didn't spend $20 for the Groupon plus an additional of $32 for something my kids could’ve made themselves. I emailed Blooms Today and they said they will send the full refund... I just read some reviews in the past that some people never got their refund. Supposedly it takes 5-7 business days... I will wait and see if they do.

First it was the deceptive mark-ups when using a Groupon. Surprise! Then (ordered on Wednesday) delivery expected Friday. Received an email Fri evening, unable to find a florist to make that time frame. $5 more if you want Sat/Sun, or retry delivery on Mon. Monday evening receive another email, unable to deliver on time. Will deliver Tues. Phone call to customer service nets $7 credit to my card for the "inconvenience". I'm furious! They claimed they "struggled with multiple florists and it was a limited delivery area". This address is in a major metropolitan area, numerous florists to choose from. $7 is less than 10% of what I spent. I would have cancelled the order, but her birthday was Saturday and it's already 3 days late! Customer satisfaction = 0

I complained about the flower order for my brother's funeral. I was told I'd receive a full refund. Months went by without the refund check so I contacted the Attorney General in VA. He was told by Blooms Today that a check had been sent to me [dated after the AG's involvement] and that they couldn't contact me by phone. Not true in either case. I NEVER received a refund check and I NEVER received a phone call. Not a dependable company!

I used Groupons on Blooms Today and bought two bouquets for two different graduation celebrations. Both arrived on time and each bouquet was simply amazing! I ordered the Florist’s Choice on both of them and it did not disappoint. Each one was beyond expectation, especially since I ended up paying a total of $70 for over $100 worth of bouquets. And that $70 included the shipping and handling, plus the sales tax! I am so tempted to give myself a bouquet from Blooms Today, just so that I can also enjoy the experience of receiving it.

I purchased an arrangement using a Groupon coupon. The coupon was for $40.00 and with the additional cost of the product the retail of the arrangement was 102.00 which included Saturday delivery and a vase. I sent the flowers as a gift to my daughter-in-love. I asked my son to send pictures. I was disgusted to see what she received. No gerbera daisies as depicted in the product photos and the colors weren't represented in the final product either. What I sent was a modern, beautiful arrangement for a young woman, who while working full time completed her master's degree with two toddlers to boot.

Was very dissatisfied with my order. I ordered a bouquet that was essentially $77 (I had purchased a Groupon towards it- $20 for $40 value) and I paid the difference $37 plus my $20 for the Groupon) but what I ordered was an all pink bouquet including 2 pink hydrangeas and 3 pink roses with other flowers in a shorter glass cube shaped vase. What I got looked nothing like the picture on the site. Only one hydrangea which was green and the 3 roses and some other purplish flowers and lots of greenery and an ugly silver mirrored vase with black scratches all over it. So I would not buy from this company again.

Initial online ordering was ok. It quickly changed to disappointment when the flowers I ordered were cancelled and I was double charged. They only refunded the initial amount and not the unauthorized second charge. If they refunded initial amount immediately, Why would the second unauthorized charge take a week? Only compensation they offered was a 20% discount if I made another purchase right then. No thanks, I will stick to the big name brands from now on where I know I won't be scammed.

Great Service and Quick Delivery. Used a Groupon coupon and ordered a beautiful $50 of flowers, the "Let the florist pick". Very fresh arrangement and nicely done. A nice selection of flowers. Lots of different colors in a small clear vase. The vase was "made in the USA", I was shocked. Using the Groupon for this bouquet of flowers, the delivery was included, so you really got your money's worth of flowers.

*BEWARE!!* DO NOT PURCHASE FROM THIS COMPANY!! Horrible service. I purchased a Groupon deal for Mother’s Day and scheduled delivery for May 11th. May 11th came around and flowers were NEVER delivered! I received an e-mail CONFIRMING THEY WERE DELIVERED. This was FALSE. I did some research on the company after this and was horrified at the reviews I found. This company does not deliver on time and they false advertise. Their arrangements are nothing like what they have on the website. Take your money elsewhere!! I called and they told me they would try to redeliver next week. That is ridiculous and so unprofessional. I do not know how they are a business.

The company did reach out to me to apologize and is issuing a full refund.

Purchased voucher through Groupon for Blooms Today. Placed a order on Friday May 10 for delivery on Saturday or Sunday for Mother’s Day. Received a voicemail on Sunday afternoon say the where unable to find a florist to deliver the flowers. I called Monday to find out what was the issue. I was promised the flowers would be delivered on Monday. Again Monday afternoon received another voicemail saying the where unable to deliver. Called Tuesday and requested a refund so disappointed. All they could say we will refund you we dropped the ball. First time trying to use this company but I will never again try to use them. End of Story my Sister didn’t receive her Mother’s Day flower. I wouldn’t recommend this company to anyone!!

We ordered a bouquet for my mom for Mother's Day, 6 days in advance. It was supposed to be delivered on 5/11, one day prior to Mother's Day. We spoke with my mom in the evening of 5/11; she had not received any deliveries. My wife called their customer service at 8AM on 5/12; she was told the flowers would DEFINITELY be delivered that day. No delivery arrived. We called on 5/13; customer service and was told, "Sorry, the florist ran out of flowers!!" It would have been nice if they notified us at the time. Customer service offered to deliver the bouquet on 5/15 at a discount, which we reluctantly accepted; a discount to us won't make my 88 year old Mom feel better about not receiving the flowers on Mother's Day.

A week before Mother's Day I ordered an arrangement to be delivered to my 93 year old Mom on the Friday before Mother's Day. I chose that day in case there was a problem with delivery, so I'd have time to inquire, adjust, etc. So I call Mom this morning, Mother's Day, and learn that she didn't receive any flowers. I contacted Blooms Today; the customer service rep informs me that the florist ran out of flowers so they cancelled the order. But they never contacted me, by phone or email, so I didn't even have the chance to figure out another solution. I asked if they could deliver flowers today, since it's still Mother's Day and was told "No, Tuesday is the first available day". So, I am certain I would NEVER use Blooms Today in the future.

Ordered Mothers Day flowers almost a week ahead of Mothers Day. Site said could not deliver over that weekend. Chose the option of the Friday before. When I received the receipt it stated Saturday delivery with an additional charge. I was good with that. Saturday came and went. No delivery! I called on Mothers Day, they stated that they could deliver the following Tuesday! What!? They were for Mothers Day idiots! They then offered a 10% discount on my next order. Talk about not being self-aware. Needless to say I canceled the order and will never do business with them again. I apologized to my mother and sent her a picture of the order as that's all I had. Do yourself a favor and stay away from their hype and sales job. It will save you grief and money in the long run. Lesson learned.

Ordered flowers Thursday morning for Mother's day. NEVER DELIVERED!!! It's Saturday evening 10:30pm. These people are beyond pathetic, no phone call no text no email. Customer service is a joke. They know nothing. What company cant find a florist in Philadelphia that can fill orders for Mother's day. No apology is necessary. I dont order flowers often but you can best believe that when I do Blooms Today will NEVER get my money again. I am going on Facebook and every site that I can find to post this review. What is wrong with you, 3 days and no flowers, not even a sorry. I will get my money back, starting with my bank for fraud, then going to Groupon to have your company removed. If you order from these people even after my review then good luck.

I purchased two arrangements at the end of April, one for my mom in Washington and one for my mother in law in California. Flowers were supposed to be delivered on 5/10 but were never received. I called early on the morning of 5/11 only to be told that they were overrun with orders and ran out of time for deliveries. I was assured the flowers would be delivered today. I called again at 4:45 pm PST only to reach a voicemail stating that the customer service department was closed. I'm completely dissatisfied with this company and urge no one to use them. I'll be taking this matter up with my credit card company, but for now I'm trying to find a way to make up Mother's Day to two important women in my life. Thanks for nothing!

I ordered flowers for my mom on Thursday. They call on Saturday the delivery day at 3 pm to tell me my order has been canceled due to no products being available. WTF!! I will NEVER use this company. So unprofessional and now I have to go search for something else. Thanks.

Ordered some flowers from them to be delivered today for my mom. They called me till around 5pm to let me know that they couldn’t be delivered even though I paid more so they can be delivered today specifically! Worst experience. Do not purchase from them. Lack of communication and bad customer service.

Don't fall for their Groupon and then $75 vouchers for $10. The entire thing is a scam. Maybe the Groupon went ok, but still cost me $35. The $25 voucher costs were inflated over Groupon and they had a $20 shipping fee. Flowers to Kalispell were sloppy. Flowers to IA went undelivered on date they were supposed to be. Both of those orders still cost $30+. I called customer service twice and was livid both times. Save your money. The reviews are fake. I cannot review on Groupon or their site. They won't let you??? Not cool.

My original order was never delivered but I received an email saying it was. Then when I called customer service and waited a very long time for a representative to answer my call. I was told they were going to cancel the order and then reorder the flowers for the next day. First I did not get the flowers delivered when I needed them to be and then I am charged for both orders. I had to call back to see why I now have a second charge on my credit card to be told I will get a refund for the first never delivered order but it will be a few days. Also a completely new charge than the first order. I should have researched this company before buying. Will never do that again.

I went through Groupon to order my floral arrangement. The arrangement was pretty and my mother was pleased. BUT it was not what I PAID for!!!! It almost looks like some convenient store flowers that was put in a vase.

On 4/29/19 I purchased a $20 Groupon for Blooms Today. I used the voucher code to partially pay for an order of flowers which were supposed to be delivered. 5/1/19 - the remainder of the flower charge was charged to a credit card. 5/1/19 came and went with no delivery even though a confirmation of delivery email was sent to my email. I called customer service and said they actually were not delivered and the email was sent out by mistake but they would be delivered 5/2/19 by 8:00 pm. That date and time came and past without a flower delivery even though I was assured the flowers were on the delivery vehicle and would be delivered that day. This process is a nightmare. If you need flowers for a specific date, please do not rely on your guaranteed delivery date - they might not ever make it.

I rarely complain about anything, but this experience was mortifying. Wrong names written in card was just the start of this bad experience. My best friend’s dad passed and services are across the country & since we aren’t in the know of good local florist in the area. Since we were unable to attend, I carefully selected & purchased an elegant & respectful SYMPATHY arrangement to send with heartfelt condolences since I cannot travel there. What I ordered & what was sent in its place were vastly different. I understand minor substitutions from florists, but what florist in their right mind would send this in its place for a SYMPATHY arrangement!? Looks better suited for a centerpiece on a picnic table.

Super Disappointed. I order on April 27. Supposedly will be delivered on April 29 to Surprise my mother in law on her Birthday but they called me at almost end of the day that they won’t be able to deliver my order. This is just so sad that I thought I will be able to surprise her. I will never try this site anymore!

Zero Stars! Ordered flowers April 18th to be delivered for a birthday surprise on April 19th. Called April 19th to be sure the order was received and I was told, "Yes, the flowers are out for delivery". The recipient never got them. Called April 20th to see what happened, they were too busy to do it because of Easter weekend. Well then tell me that upfront so I can make other arrangements! When I called April 19th I was told they would be delivered that day with no worries. What a scam. They will lie to get you off the phone and make you think everything is going as planned when it’s not. They take your money ASAP but I’m STILL waiting for my credit for services never rendered. Told my credit should show today after making a second phone call to request it. Take your money elsewhere. - Mom in MN with disappointed daughter in CO.

Ridiculous company -stay away - ordered flowers early AM and paid extra for same day delivery. Called mid afternoon and was told the flowers would be delivered by 5:00 PM. Called back at 6:30 and was told the order was cancelled. I was never notified and it was too late to order from another place. The representative said we can deliver to the home in a couple days. If I wanted that I wouldn’t have paid extra for same day delivery. They just said we will credit the money back in 5-7 days. So now they ruined the moment for my daughter and I have to wait to get my refund. Stay far away from this company...

Flowers were supposed to be delivered by Friday 4/19/19 and received an email they were delivered and they were not. Called Saturday 4/20 and told problem would be immediately resolved. Today is Sunday 4/21 and no flowers. Stay away from this company. You will see other similar reviews online.

I ordered flowers for delivery to a loved one's funeral 2 days before the services. I received a call 3 minutes after the start of the funeral that the flowers could not be delivered. To make matters worse, the agent offered to have a vase of flowers delivered to the house 2 days after the funeral, on the following Monday. I was fit to be tied! What type of shoddy operation are they running!!!??? The late call was absolutely unacceptable and the resolution was frankly, an insult. I don't know how these people stay in business. I would think twice before ordering from this vendor if you want your arrangement to be delivered at all. I am heartbroken to know that these flowers were not delivered at all.

I placed an order with plenty of lead-time and even let them pick whatever flowers they had readily available. It couldn't have been an easier order to fulfill. They didn't deliver at all. They finally sent an email telling me that the flowers weren't going to be delivered at the end of the day - one minute before they closed! The recipient waited all day for 'something special' when the company knew at the beginning of the day that they weren't going to make their deliver. Even so, the fallback position was to authorize a delivery for the next day.

This is the first and only time I have ordered from them. What we received was not at all like picture in the ad. I could do better but going out into the desert and put some wildflowers in a glass. I did call them and they offered to replace them and I did accept. We will see what happens today.

Flower to be Delivered Monday 4-8-19. Not delivered for my brother’s wife Lisa. Her birthday 4-9-19. No confirmation sent to confirm delivery so I guess I needed to use my ESP. I have been calling every day and sometimes several times a day to get the flowers delivered. They told me the flowers were on the truck today 4-12-19 to be delivered by 7:30 pm this evening. Not delivered. They lie, lie, lie lie. I did not want the money returned but the flowers to be delivered. Go somewhere else to buy flowers that has a better reputation. This company gets a big thumbs????

I ordered what I thought would be a beautiful bouquet of yellow tulips for my daughter in law who just gave birth to my grandson. When I got to the hospital for a visit I noticed this bunch of wilted, most of the flower heads hanging almost dead and tulip greens wilted! I was mortified!!! I could have gone to the grocery store and gotten 3 dozen tulips for 6.99 a dozen and purchased a vase. It would have been cheaper and much better quality! I will never order from Blooms Today again and definitely would NOT recommend to anyone.

I made my purchase at about 6 in the morning and they promised it would be delivered the same day. It even said so on my confirmation. But the flowers never came and I missed my grandmother's birthday. To top it off the very next day they attempted to deliver and she was not there so now she has to call and make arrangements to get this delivery. I will not use this service again.

I would like to give negative starts if I could. My husband ordered flowers 9 months ago and we just realized we've been charged 9.99/month since then. It seems like this same situation happens to many people and that they say customers are told of this "rewards program" at purchase. That is completely untrue. I've reached out to the company to make it right. I will take this review down when if it is resolved.

First I would of liked to receive a delivery confirmation. I received a order confirmation. Saw the delivered product it wasn’t as full as it appeared in picture. I feel it was overpriced. Not likely to reorder or recommend. Deceiving & disappointing!!!

I purchased a Groupon ($20) on 3/1 for Blooms Today and had a delivery scheduled for same day ($32 after Groupon). The person I had them delivered to was pleased with the flowers but I wasn't. Since she was happy I decided I was being a little too picky. While purchasing these flowers I was presented with another coupon option of spend 10.00 to get (3) 25.00 vouchers for future purchases. I felt this was an amazing deal especially since I knew I had to send lots of flowers coming up. I had to place 2 separate orders on 3/4 to use the vouchers.

Every time I hear about a good customer service I remember Blooms Today. They handled my issue with cancellation, delivery and refund so professionally. I was so happy and very satisfied that l can't help but remember it every time I encountered or heard about a bad customer service.

Blooms Today contacted me very quickly about my complaint and resolved the situation to the best of their ability. I'm very impressed with how quickly they took care of the complaint.

Trust me - Use some other flower delivery vendor. I ordered flowers for my daughter for Valentine's Day but they were never delivered. I called customer service the next day, waited on hold 8 minutes, left my phone number for a callback but never heard anything. I called them back a week later and they acknowledged the delivery was not confirmed and only offered a refund or a discount to deliver them late. VERY DISAPPOINTED. Don't make the same mistake as me - choose another vendor. There are other good options available.

Blooms Today took my order for same day flower delivery and confirmed that they could fulfill this order via the website and via email but they never delivered the flowers. When I called customer service they were barely apologetic and offered no solutions to get flowers to my friend before she was going into surgery on Tuesday. I am very disappointed indeed.

I’ve reached out countless times since my order wasn’t delivered on 2/14/19. I have reached out via emails and phone and NO ONE has gotten back to me. They took my money and I got no product and no one is willing to help. I have requested a refund and still have not heard back. I was given some stupid response stating I’ll get an email confirmation once it’s delivered and STILL NOTHING. Do. Not. Purchase. Anything. From. This. Company. Absolutely ridiculous waste of money and time. ANYWHERE else is better.

I ordered flowers on 2/13/2019 for delivery on 2/14/2019. I got an email confirming my order, and one stating out for delivery, and could be as late as 9:00pm. No further contact. As of 9:00am 2/15/2019 I have requested a full refund. I am very dissatisfied and disappointed. I am not interested in doing business with Blooms Today again.

My husband ordered me flowers from this company instead of our usually company because of the advertisement he heard on the radio. Big mistake! Flowers were supposed to arrive on Wednesday February 13th and never showed up. My husband called them and they said they tried to deliver. Not true! Not only was I here all day but we have Ring with video so we could see no one came with flowers. Then they said they would be delivered the next day on Valentine's Day which is our 34th Wedding Anniversary. Same thing - I was here all day and they never arrived. We have been charged but no flowers! We will go back to 1-800-Flowers which we have used for years and years with no problems. Blooms Today is the worst company we have ever dealt with!

I picked flowers from the website for my wife for Valentine's Day. The flowers that came were definitely not what I ordered. I am not happy at all and I think I deserve a refund. Why should I have to pay for some garbage flowers I didn't even order!!

I ordered flower for Valentine’s Day early enough to get to my wife and daughter. My wife got her flower, but not the one that I ordered. She got totally different one. For my daughter – she never received her flowers. Not only that I called so many times to customer service and sent e-mail – NO RESPONSE. Called again around 5:00PM PST, got recording saying all the flowers being delivered, and office will be open next day. It is now 6:00PM – no flower being delivered. I was going to surprise her at her workplace, and I got the surprise. On the top of it, I found out that they enrolled me in reward program and charge in my card monthly $9.99. I do not recall, there was anything that I click to sign up for this. I tried to call up again and could not get HOLD of any customer service. Left my number no one call me back. I have to call my bank to cancel this.

Orders flowers for my fiancé for Valentine’s Day. They never got delivered and no one at this company answers their phones. I tried repeatedly to get in contact and all I get is a recorded message. Company is a scam with terrible customer service.

I would recommend to anyone that if you're ordering flowers to go directly through the florist, because the florists clearly don't care whatsoever about orders placed through this third party, and they place you at the absolute bottom of their list to be delivered. It is Valentine's Day, and dealing with this ALL day has ruined the what-should-be-happy day. I placed an order for flowers 2 weeks ago to be delivered to a business today. It's now 4:00 pm, and the flowers have yet to arrive (I'm sure they won't for quite some time at this point). I get that the "rule" is that the florists have until 5 pm (which is inconsiderate in itself since it's when people are leaving their place of work?), yet that is also less than ideal considering how much you are paying for these, especially when they are ordered in such advance. I've tried calling customer service twice, and they have been zero help in contacting anyone else. Very disappointed and will not be coming back.

I placed an order today at 11:03am for my Daughter's birthday, last minute, the day before Valentine's day and they delivered them by 6:00pm. They are beautiful and look almost exactly like the picture I picked from. Thanks for helping me make her day special.

I’ll let the pictures do the talking the first one is what arrived and the second photo from their website - what I ordered. Super disappointed in the arrangement which is nothing like the one I ordered.

Sneaky tactics to get enrolled in rewards program. I did not click anything to sign up for this program. Perhaps, I didn't unclick something? Either way... Poor business. Have to wait 7 days to cancel.

So I got my flowers in today. I ordered sapphire skies. As you can see in the picture it wasn’t sapphire. I bought from Groupon $20 then $32 when I placed the order so for $52 I would have expected what I ordered. So disappointed it was the first time ordering and probably the last. You have a bless day.

The plant delivered did not compare to the online photo. I even upgraded to a higher product. It was a little embarrassing to see what was at the visitation with my name on it. The basket was cheap and the promised flowering plant was not included.

I purchased a Groupon to buy some flowers for my best friend for her birthday. I had accidentally selected some wrong flowers and I contacted customer service right away. It was great customer service and they refunded my money right away. I then, selected some other beautiful flowers to send. The website was easy to use. The flowers were delivered the next day, and they were beautiful! My best friend was happy. I would definitely use again the future!

My husband was having a bad day at work so I decided to send him flowers to cheer him up, He received them same day and though he was happy with the gesture when he brought them home I was horrified! They looked store bought with tag as if they are purchased at a grocery store. I called and emailed Blooms Today and talked to Cindy, she was amazing! Friendly customer service and immediately gave me a refund. She did a wonderful job fixing the situation, she impressed me. I don't blame them - I blame the florist. And Blooms Today will no longer use that company. Because of Blooms Today customer service (Cindy) I will purchase again in the future. Thank you again for correcting the situation and having EXCELLENT customer service!

Hi, just joining the other 176 customers on here that have given this shop one star. My mom ordered flowers for me. Was told they would deliver them yest. Yest. they told her they had delivered them to “the intended recipient”. Well, I am the only person with the apt number and complex number in this apt. and I was home all day yesterday. No one delivered flowers. So they told my mom they would re order them and have them sent today. They were delivered today and I asked the delivery guy if they tried attempting yesterday and he told me no. He also had me sign a paper stating they were delivered. So, if they were delivered yest. while I was home, who signed?

TOTAL SCAM. Go elsewhere to order flowers!! Anywhere else! We ordered a huge spray a week ahead of time for an out-of-state funeral. Not only did they take our money, they sent a CONFIRMATION that the flowers WERE delivered. Guess what?? NO FLOWERS ever showed up at the mortuary as promised, for either the viewing or the funeral the next day (same location). We only knew because we sent the family a picture of what we ordered and they said nothing was there.

I called the number to resolve the issue and there is nothing they can do to rectify or make up for the situation. All they offered is to have the same flowers delivered again, and not until tomorrow. This is 4 days after the intended delivery date. If I would not have called then the recipient would have never received the flowers and I still would have paid for it. I paid to have the flowers delivered on 12/31, not 1/3. The person I spoke with only offered excuses that they were busy on New Years Eve with deliveries.

I placed two orders with this company since purchasing the Groupon voucher, Simply Blooms and/or Blooms Today as they appear to have two different names. The first was ordered on December 18th for a delivery date of 12/24 to my Dad in PA. The second was ordered on December 21st for a delivery date of 12/24 to my mother. My Dad & stepmom received the delivery of the candy cane basket however the arrangement looked nothing like the one I ordered but thank GOODNESS THEY CAME. I received a confirmation via email. The flowers that I ordered for my mother who lives with me?!? NEVER ARRIVED ALL DAY NOR NIGHT OF CHRISTMAS EVE. Then to top it off, the company sends me another confirmation that those flowers arrived!!!! Can you IMAGINE THAT?!?

Was given a gift from a friend on Groupon. When I clicked on the link to order the flowers there was an additional cost to me. When I contacted them they said, "Read the fine print," and sent it to me. It was a gift, but when I read it it was very confusing and said it included delivery.

I have ordered from several online florists over the years. However, Blooms Today uses only local florists. I have NEVER been disappointed and when I order through Groupon. There is no delivery charge. I will continue to order from them. Thir flower arrangements are beautiful.

My email to Blooms dated 12/6/2018: This will be my 3rd contact with you and I am greatly disappointed. Flowers were NOT delivered on date requested. Luckily the service was postponed. When I found out I called Tuesday and was told the flowers would be delivered Wednesday. Got a call from my daughter who sent this picture! DEFINITELY NOT what I ordered or PAID FOR!!! Vase can hardly hold the 8 Roses, I ordered 12 and NO FLAGS!!! Called and spoke to Heather. She said those weren't my flowers that they were scheduled for delivery before the service tomorrow. Gave me a tracking number and assured me they would not send something like what I described. Daughter called and said the mortuary found the card. No flags and those 8 Roses were my order.

I ordered flowers on Blooms Today for a funeral. When I arrived, I saw my flowers and noticed that some of the flowers were brown, wilted and dying. The arrangement looked as though it had been made days prior. Very disappointed.

Ordered flowers for a funeral in Ohio, Blooms Today got wrong funeral home in VA. I sent email to contact me-no reply. I called customer service and was told it "would be taken care of". Received confirmation email that the flowers were delivered day of funeral, they were not. Called again, was told that I didn't contact them in time and that the email confirmation of delivery was for the funeral home in VA. The conversation basically said it was "my fault" for "their error" and I should have called instead of using the electronic method-- this is 2018! They also said they called me and sent email to tell me the order couldn't be processed, never received phone call, VM, and found the cancellation in junk mail after being told to look there-it was sent too late.

Ordered 'Magnificent Life Spray' flowers to be delivered at a Shook's Cedar Grove Funeral Home for the recent loss of a family friend only to see that 1) the delivered flowers were not what was ordered and 2) the flowers looked like they were days old! According to the company website, 'Magnificent Life Spray' will have "green roses, green carnations, white gladioli, white stock, white cushion spray chrysanthemums and bells of Ireland is accented with green tea leaves, spiral eucalyptus and lemon leaf" but the flowers that were delivered were not even close to the description on the website.

If I could give less than one star, I would. We placed an online order for a plant the night before a funeral in Orange TX. The funeral was at 10:00 am the next day. Confirmed with Blooms Today about 8 am the morning of funeral that they could deliver plant by 10:00. We were assured that they could make the delivery - funeral was in a small town. Blooms Today called me at 11:05 (the funeral ended about 10:45) to say the plant wasn't delivered because several florists in town did not have the plant we ordered - a Peace Lily. I asked why didn't they substitute a plant, and she said it's not their policy to substitute.

Flowers didn't show up even though I ordered days in advance of funeral service. They're only waiving service fee. I wish I would've read the reviews of this company prior to ordering seeing it's a common theme of this happening. I'm in the military and can't be home from my uncle's funeral so this really made me feel terrible. Highly disappointed and do not recommend this company. Buy directly from local florists.

I ordered funeral flowers for my husband's godmother from Blooms Today. Paid extra fee to have the flowers delivered by 5:00 viewing. Flowers were not there. I checked each bouquet in case it was different from the bouquet ordered. Called the next morning and was told the flowers were delivered at 2:36 pm. We went to the church service at noon the following day - no flowers. Nor were they at the gravesite or reception at the church. Called again and was given the option of getting another delivery with $20 discount (the bouquet was $148.50), or getting a refund. I requested the refund.

Ordered flowers for my grandmother's funeral days in advance. I show up and no flower to be found. Called twice and finally someone answered saying there was an emergency, flowers were dropped and damaged and stand could not be replaced. They could provide us a basket with “upgraded flower”. Have a feeling unless I called them, no flowers would have ever showed. Will never be ordering from them again.

My wife placed a order to be delivered to her mother in a time sensitive manner. My wife found this company on Groupon and the deal looked appealing, so we went and ordered the flowers. On the day the flowers were supposed to be delivered the order never arrived. My wife called customers service and was told that the delivery services stopped at 7 pm; and it was past that time. They asked her if she wanted a full refund, and she stated she want the flowers to be delivered as promised. She said she would give the delivery person some extra time in case there was a backup with the delivery. Blooms Today agreed and that my wife would call back if the flowers were not delivered.

I just want you to know that I am very dissatisfied with the quality of your flowers and service. I ordered flowers initially to be delivered to my daughter yesterday before noon, and paid extra for it. They did not arrive before noon and was closer to 1-2 pm. When my daughter got them there were like 5 flowers and one dead. I was angry. For the price and what the picture looked like, I clearly did not get that. I called and explained my displeasure with the quality and delivery. I used your company because I recently got flowers from your company and they were beautiful. Your customer service rep apologized and said she would refund and I could reorder and get 20% discount. And I did.

I went with Blooms this time because there was a special going on. I am out of town on work and it was my wife's birthday. I made sure that the order went in ahead of time to establish a firm delivery date. They charged my card and sent me confirmation emails that it will be delivered. Her birthday came and went with no flowers!!! I immediately called the next day to find out who was sleeping on the job. They told me my order was put on hold because they flag my card as fraud. I was wondering why they couldn't have told me that sooner so I could have went somewhere else. Didn't get an email or anything from them about this. They wanted a lot of extra information about my card like Names, Numbers, Routing and stuff. This to me says (Blooms is a Fake Business)!! Go elsewhere and be warned! The ONLY reason I gave them a star was because cancelling service from them, so far, appears to be easy. Good Luck folks.

Bought a Groupon for $20 off of $40. Ordered my flowers for an extra $15 for my sister-in-law who just lost her mother. Today I get an email saying they had to cancel my order. So I called. They said they have no florist in the area so the flowers would have to be shipped UPS, and the cost would be an extra $ 40. This is nothing but a scam.

I ordered flowers for my mother's birthday 10 days before the actual date from this company. Today which is her birthday they called me at 12:15 pm to say that there are no available florists to deliver to my mother today but that they can overnight some flowers to her tomorrow. I said okay and asked if they would be taking care of the shipping since this was their mistake and was told that no, I would need to pay more. I just broke down and cried. My mother is 76 this year and has been battling cancer and I was not able to be with her today. I am angry that they are promising products and services that they cannot deliver and that they are preying on people’s emotions and asking them to pay more money for delivery of products that are not even on the days they should be delivered. Shame on this awful company. Buyers beware!!!!

My husband placed a order for my b-day and I never received it!! He was very unhappy and called them directly and they kept saying it’s on the way. Order never came and they would not do anything to make it right!! Very unhappy!!

It was a terrible experience. They divulged my personal information to the recipient's ex-husband who called Blooms' customer service representative demanding to know who sent the floral arrangement to his ex-wife. They obliged because he threatened to have the flowers returned. Upon learning about this privacy invasion I called Blooms immediately. They apologized and said they can't refund the money but they would look into the situation. I wrote to Groupon and they were understanding and kind enough to issue a refund. It was not for the money, how dare them share something so personal with an unknown voice over the phone! I would think twice or go to your local florist. The card read nothing threatening, terroristic or vile that the information need to be handed out so leisurely. So unprofessional!!!

I was at Legacy.com signing a guest book for a deceased family member and decided to order flowers thru their site. The arrangement was $60 plus $20 delivery. When I saw the arrangement at the funeral I was mortified. See the 3 pics below- what it was supposed to look like and 2 show what it was (pink flowers in pic not part of the arrangement). When I called to complain she offered me 30% refund, when I said their website said 100% money back guarantee, she didn't skip a beat or say anything except you will be refunded 100%. Terrible product and then try to squirm out of their policy. Legacy.com should not allow them on their website.

I live in Ma. My Aunt Lived in LA. When she recently passed Our family wanted to send flowers to the funeral home. I used the website provided to me by the Obituary site. The business was Blooms Today. The day after the funeral I received a call saying they failed to get the flowers there on time and were sorry IF there was any inconvenience. IT WAS A FUNERAL. They had one Job. Deliver Flowers. They FAILED! Apologies and refunds don't make up for your failure. After talking to other people I've found out that this is the normal routine. My advice is go to your local florist because this company is not competent enough to be trusted.

I will never order from this fraudulent company again. Flowers were never delivered to my Dad for Father's Day. I called and was told an attempt was made and no one was home and a tag was left. This was a complete lie as more than one person was home all day and no tag was left on any door. I was told they'd attempt delivery the next day. No flowers. I have called in 3 times to customer service now requesting a refund and being advised I'd receive a refund confirmation email shortly. Never received. No refund, no flowers. This company is not legitimate. Do not use them.

I paid money for a Groupon. Then I had to pay more for the flowers and it all added up to $70 and a little $5 vase wasn't included? Very very disappointed with this company. They wanted to do a cancellation and a refund and then redo the whole order and it was going to take too long to do that. I asked them to please comp a $5 vase but they wouldn't. I won't be using them again.

I ordered flowers for my boyfriend’s birthday and they were supposed to be deliver on Saturday night. I made a first attempt to call but there is no customer service after 5 pm. The next day I called and I was informed that the order was with the florist and that I would be receiving an email, still waiting for the email and the flowers.

I ordered flowers for my wife for our anniversary. Paid extra to have expedited shipping. Flowers never arrived, when I called they told me the florist had the order. I asked the name of the florist, and when I contacted the local florist, they had no idea what I was talking about and had no order for me. I am traveling for work, so my wife never got her flowers and has to wait until tomorrow as I called another local florist for delivery tomorrow. Not the same at all. BloomsToday had the nerve to offer me a credit, and I needed to talk to three people before getting them to agree to a refund, that apparently takes 7-14 days to process. Absolutely terrible...

Flowers delivered after hours approx. 6:45 p.m. No one answers the phone after 5:00. Everyone passes the buck to another contract number.

I was out of town when my sister in law's mother died so I ordered flowered from BloomsToday.com. I spoke to my sister in law the next day and she didn't mention the flowers. Curious, I asked if she saw the flowers I sent. She replied that she had not. I called BloomsToday.com and found they never delivered the flowers. How many people never find out that the flowers were not delivered and still get charged for them. They said they would refund my money but that really is little help. They said they could send the flowers onto my sister in law now but that is no help either. I will never order from these people again, and I suggest anyone else go to another company.

I received flowers at work the Friday before Mother’s Day from my son who is currently in the army training to protect our country. I was surprised and emotional from the thought that my son sent me flowers, I miss him terribly. I had mixed emotions, the flowers were half dead, brown tips, leaves falling off. Even the baby’s breath was turning brown. I call the 1-800 number and was told all they could do was refund 20%. REALLY? I don’t know how this can be legal.

Apologies for the length of this rant but the truth must be known!!! Consider it a public service message... So my wife's aunt passed away last week and as we are in Europe we could not attend the funeral service. Last Thursday, we went online to read her obituary and saw a link to send flowers to the service. We clicked the link and were sent to #Bloomstoday.com. We ordered a wreath and scheduled it to be delivered on Friday before the funeral on Saturday. On Friday we received an email from them, stating that they contacted every florist in the area and that a circular wreath was not available so they would replace it with a heart-shaped one. My wife was concerned it would be tacky, so we called the 800 number and were reassured by their customer service person that it would be appropriate and that the florist would email us a picture of the wreath prior to delivery.

I used Blooms Today to send flowers for a funeral. After placing my order I read a lot of bad reviews so I was quite worried. However, everything went smoothly and the arrangement was bigger than I thought and very lovely. It was also delivered 6 hours ahead of delivery time. I’m very pleased with my experience.

Horrible service. They accepted my order BUT only after the viewing and funeral stated they did not have a local florist. Bloomstoday.com should have never accepted the order if they could not fulfill the order. Unreliable. Please do not use if you need to send timely flowers for a viewing or funeral. Very poor customer service.

I ordered flowers on-line for a funeral. First I got an email stating that the flowers had been delivered. I went to the funeral; I didn’t see my flowers but I was not concerned because it was a big funeral. After the funeral I got an email stating that they had “tried many times” to contact me but that the flowers had not been delivered. My phone number was correct; they never called me. When I called to complain they asked me if I wanted an attempt at redelivery. THE FUNERAL ALREADY OCCURRED. Do not order from these idiots.

I ordered flowers for my dad's neighbor as a 'thank you' for her assistance in a recent medical crisis dad had. I received my confirmation and tracking number but, when checked for delivery the address I gave was incorrect. Blooms Today had contacted and told UPS to destroy the shipment. I STILL have not been contacted by them - not for a corrected address or that it was undeliverable. I should have read these reviews first, then I would have known about the lousy customer service. Now, I'm out the money and still need flowers delivered.

I ordered the ‘Greatest Precious Hearts Bouquet’ to arrive on Valentine’s Day, I placed this order 3 weeks in advance. It arrived today February 13th. Blooms Today, February 13th is NOT Valentine’s Day. I am mainly upset because the bouquet is SO small. It’s the size of the small bouquet, if not smaller. They even got the type of flowers wrong. I spent a fortune even with a Groupon. This is absolutely pathetic and there is no excuse. This place should be out of business; they’re robbing people. Please save your money and go elsewhere unless you want to be furious.

I've used Blooms Today for happy occasions and funerals for out of state needs. Each time I was given good customer service and a timely delivery. On the receiving end I asked for a picture of the product I ordered. I was not disappointed.

My good friend lost her mother and lives in Illinois. The funeral in Robinson, Illinois uses a flower vendor called Legacy who then uses Blooms Today. I ordered flowers and waited for a confirmation email and never received it. I then called them and they said it was overlooked and didn't get delivered. How can a florist overlook a flower order? My heart sunk as they gave me excuses.

I ordered a Peace Lily plant on Jan. 11, 2018, to be delivered to a Rochester, MI, funeral home for a Sunday only visitation. I went through the funeral home's website which directed me to Legacy.com. They then passed my order off to Blooms Today. The visitation is today only, Jan. 14. I indicated that I wanted the plant to be delivered on Saturday, the day before. I looked at all the floral arrangements and plants, but to my shock, mine wasn't there. We tried to call from the funeral home, but they didn't have a phone number for me.

I could not make my good friends, mother’s funeral so I picked out a beautiful dozens roses to be placed at her memorial which was on the 30th. The flowers arrived days late… This is not acceptable!! No one answers my communications to them. You do not send flowers to a memorial late. Idiots!! Do not use them. I wish I would of read these reviews before I ordered and what funeral home uses a place that doesn't come through and has sooo many complaints. Not acceptable!

I ordered a beautiful arrangement for my wife’s birthday to be delivered to her job. Paid extra to have it there before noon. It is now 6:30pm no flowers. Called several times. Got a runaround and different answer each time. My wife came home from work. I told her about what happened and she had to call herself. They told her that they should be delivered within the next 30 minutes or so. She told them to cancel the orders and told them that they can keep them. Now I need to wait 3 to 5 days to have the money refunded on my debit card and I have no gift for her birthday. Thanks Blooms Today, you sure know how to ruin a special occasion. You’ve lost this customer for good and I’ll make sure that I tell everyone I know NOT to use your company because you’re disgusting and have no customer service skills whatsoever!!! You shouldn’t be in a delivery business.

I am irate. I ordered flowers for my grandmother's funeral. I put a lot of thought into the "arrangement" that I picked out. I called the funeral home to see if they arrived. They have not. The funeral home told me that they will be BOXED. What in the world?! For 120.00 they should be fresh and as pictured. I put a lot of thought into this. I went to several stores online, as I live 650 miles away! Now, my beloved grandma will get boxed, crap flowers. They changed the delivery date without even telling me. I cannot understand how a company can prey on those grieving. I sincerely hope that they are caught with their lies, manipulation, and false advertising. The Alton Telegraph should be ashamed that they recommend this company.

I preferred flowers for a funeral, it was terrible. I arrived and flowers NEVER did. I called and was told they were in “transit”. I ordered early Sunday, the rosary was late Wednesday. I had called customer service number to verify order on Tuesday and was assured they would arrive early that day. So disappointed! I would never order from them again!

Poor customer service. We will never use this service again especially with the 18$ fee. Waste of time and money.

Hey dear friend of our family passed away, by his death noticed was the name of this company to order flowers. We ordered flowers in plenty of time for them to place the order and have them delivered to the site of the funeral. They called us two hours before the funeral and said they were not able To deliver. We scrambled and ordered on our own. What a joke. It’s now 12 days and we still have not received our refund of $110. Once again do not use these people.

Ordered flowers weeks in advance for my aunt's 92nd birthday. Called them at 3 pm. They said the flowers would be delivered in 15 minutes. I called and was told they left on the porch at 6 pm, they never rang her bell. After I called I was told they were on the porch, they were there all night. Terrible service.

This is the second time in less than 3 months that Blooms to Go messed up my order. First order, the chocolates arrived melted, embarrassingly melted to the point that they looked like something foul... it was not packed in a cool package or dry ice. The second order I placed for my cousin's milestone birthday to arrive on her birthday. The order was placed over the weekend for that Monday. I called in the afternoon (3pm) to confirm delivery & customer service personnel was snarky & replied they had until 5:00 for delivery. Her tone was rude & she sounded annoyed… 4.5 hours later I received a voice message from another customer service rep stating they could not deliver since there was a problem with the florist!! My cousin received NOTHING on her birthday after I spent close to $50.00 to have her feel special during a difficult time in her life. Blooms to Go let me down, made me look bad & I am highly embarrassed a second time.

The website for Blooms Today showed that there was Sunday delivery. No such thing! The Monday was a holiday so delivery was expected on Tuesday. Apparently, the florist left the bouquet outside in the bushes even though the homeowners were home and it sat out there for two days. By the time they found it, it was dead. They complained and got a very cheap version of what was ordered. They complained again and finally (on the third attempt) got a fairly decent arrangement. On top of that, there is a selection to be on a subscription which cost $9 a month. I specifically, did not accept that but my bill showed that charge! I was leaving for Europe and not able to cancel at that time. When I got back and went to their website, the website no longer existed! OMG! I knew they were a scam and that just proves it!

I ordered a flower arrangement for my husband's best friend's visiting hours/memorial service through the newspaper's obituary 3 days before the event. When we arrived at the service I looked for the flowers to make sure they were nice. Our arrangement was not there. I immediately called Blooms Today from the e-mail confirmation I had received. Their ad & recording states that they deliver even on short notice and use the best local florists. The rep told me there was a small delay in delivery according to a note on my order. I asked to speak to a manager and received a callback.

Charged $39.99 for a $29.99 small bouquet. Charged $12 for 3 trees and did not tell me about charge. Downloaded the tree certificate that was not made out and was a carbon copy; charged ridiculous charge for delivery. Watch out for extra charges like "rewards" program.

I got a Groupon for Blooms Today. The reviews on Groupon were good. I must say their customer service was good. Three times I tried to get the arrangement I wanted sent to my mom for my father’s passing. First arrangement was the smaller version and left out in the Arizona heat so it was all wilted. Got my money back and tried again. Second bunch were sent in a box and were in a UPS truck all day! In Arizona. Flowers arrived dead and smelled bad. Had to wait a week for all my money to be returned.

I ordered flowers for my father's funeral. The flowers arrived in a timely manner and were lovely, but the salesperson obnoxiously kept trying to upsell me. First they tried to sell me trees in the rain forest or whatever, I said no. Then they tried to sell me a monthly membership. How often do they think I send flowers???Again I said No. Then they wanted me to order expedited delivery or some such thing. I was ordering the flower 5 days in advance, so I asked them why I would need such a thing. They said because the service was before noon. I basically asked "So what" and they said to ensure a timely delivery. Then I asked, "Are you telling me that if I don't pay an extra $10, the flowers will be late" and he said no, not at all.

This website was offered by obituary so I ordered an arrangement for the passing of a close friend. I specifically ordered a white vase with flowers because it looked very tasteful. Not only were the flowers wilted and sparse, but the vase was a clear vase and was cracked. They seemed heartless and manipulative when resolving this matter. I would strongly urge people to research the local florists where the services are being held before using Blooms Today.

I just had a talk with customer service for a full refund. A fresh flower arrangement was send out and sent through 5 hot summer southern states in airplanes and in non air conditioned trucks with the package on a 4 day journey. I was now told they didn't deal with any local florist in the area. They should have called me about this because anyone with a brain would never send out flowers that way. I'm almost afraid to see a photo of them. This was for a very special occasions and I am sick about this.

Arrangement was not the upgraded size that was paid for and it was sent in a plain glass vase and not the decorative vase with a Cross on it. Item (BTFL-ETBLMD). I emailed the company and received no response. I paid $100.96 for basically what I would normally pay $30 to $35.00.

Ordered through the Groupon app where I purchased a voucher. I paid $19.99 for the birthday flowers along with balloons for $5.00. The delivery fee was $18.99 and there were a couple of other fees. My delivery date was set to be delivered on my mother's birthday. No flowers! They were not delivered. I called the following morning and complained. The representative assured me a supervisor would contact the florist to find out what happened. After that the supervisor would be giving me a call. I never received a phone call. Horrible customer service! I had to call them back and I immediately asked for my money back. They issued me a refund. My birthday gift to my mom was a complete disaster. I will be telling all my friends and family NEVER order from them! Just horrible!

Used this flower shop that was connected to the obituary. I don't know if they thought we wouldn't see the flowers since funeral was in NJ and billing was from FL. When we saw the flowers (4 snapdragons, 3 roses, 3 mums, small daisies as fillers) that were delivered we were greatly disappointed. The arrangement was small (not what was ordered) in a regular color woven style basket, shameful. I wrote the company and complained but I have not heard from them. Terrible flowers, terrible customer service.

Fees are OUTRAGEOUS. Ordered a simple 18.00 bouquet of flowers. By the time the purchase was complete with all additional fees, the bill was $54.00. This did not include anything special. Random items were added. I canceled the order before payment processing however, I know that not everyone even pays attention to all this added items. Florist Choice - Multi-Color Item #:BTFC-MULTI39 $17.49. You Saved $12.50. Clear Glass Vase Item #:BTGB-VAS4045 $4.99 Subtotal $22.48. Express Service Fee $9.99, Standard Service $18.99, Care And Handling $2.99, Same Day Service $1.99, Order Total $56.44.

funeral flowers - I was extremely disappointed and embarrassed when I saw the flower arrangement I ordered for my brother's wife. I paid an additional cost to get the larger bouquet. What I received was a small bouquet of flowers. Two of the roses in the bouquet had large brown spots. I will never order from this company again. The total cost for this mess was a little over $100.

I order from this site frequently for events at my job. I had to personally use them when my boyfriend had a fishing accident, and hurt himself. I thought flowers would cheer him up during his excruciating hospital stay. When I arrived at the hospital that evening, the 2 balloons were great - but where were the flowers? They were fresh and gorgeous, but just a small handful - unlike the picture at all.

I used Blooms Today to order funeral flowers since their link was provided on the funeral home site. I got an email 4 days later with my cancellation and refund. According to them they contacted all the florists in the area and couldn't find one to deliver which I find hard to believe. Avoid Blooms Today. I will NEVER use them again. VERY angry and disappointed.

I ordered $300 flowers for a Saturday funeral. Flowers were to be delivered on Friday to funeral home; funeral home would transport flowers to service on Saturday. The flowers were never delivered. Blooms Today contacted me on Saturday afternoon, hours after the funeral was over, to tell me that they did not deliver the flowers on Friday. They could offer no reason why the Friday delivery was not made or why they did not contact me sooner.

Ordered flowers for a funeral service to be held on a Monday, flowers were supposed to be delivered on Sat. Received call from family member of deceased an hour before funeral saying they were not there. Called vendor who said "sorry, she is off my list of suppliers". Offered to send flowers to family member with a small discount. Can't recommend this company. Let us down at a difficult time. Do not order from them!!!

I purchased the Groupon voucher - mistake! The order (Original order # **) was processed through a cheap local florist with a known horrible reputation (Minnesota Ave. Florist in Washington DC). The flower arrangement received didn't match what I ordered – not even close, wrong flowers and color. They delivered a small cheap flower arrangement, wrong balloon, no card, and never received the Plant a Tree certificate offered on Blooms Today website at checkout. I gave 2 stars, because Blooms Today reprocessed the order through another florist with better results, but we still never received the customized Plant a Tree certificate that was from her son for Mother's Day. Companies like Blooms Today need to make local florist accountable. They should verify with the florist if they can indeed fill the order exactly!

I made the mistake of ordering a Groupon for Blooms Today (including the ZIP code), only discovering after entering the Groupon code that there were extra fees totaling nearly $30. Have you ever heard of a $30 delivery fee? Scam.

Unhappy with Groupon deal. This Groupon deal was a complete scam. They advertised $40 dollars worth of flowers for $20. All of the flowers on their special Groupon page were more expensive than the ones listed on their website which were all 20% off. You didn't know this until you purchased and entered the redemption code. They also added on $18.99 service fee, $2.99 for "handling" and taxes. When all was said and done my SMALL bouquet still cost me $55.00 out of pocket, which is more than I would have paid NORMAL PRICE on a comparable flower service website. It should be ILLEGAL for them to advertise "50% off" when this is NOWHERE CLOSE TO 50% off. I will never buy from them again.

I ordered flowers for a family that unexpected lost a deeply loved one, but when purchase arrived at the funeral home the vase was broken & they couldn't do anything with it. If it was packaged right it should've never arrived broken & when I called to get a refund, I spoke to a lady that said, "well we can only refund 30% of your purchase", in which on the site is says 100% money back guarantee, well that's a lie. And by the time I got to the bottom of what happened it was too late to order any more flowers because the funeral was today & this happened yesterday... I'm very unhappy!

I ordered my sweetie roses for Valentine's Day. I emailed to check the status and Blooms Today said they contacted all local florist and cancelled my order because no one could deliver today. Could they not have told me that last night when I ordered so I could have made other arrangements. Now NO ROSES NO VALENTINE'S DAY!

The flowers that you prepared were not complete. There were supposed to be 5 white lilies included and there were no lilies in the bouquet at all. I paid for special handling but the covering on some of the flowers was not even removed. This detracted to the look of the rest of the flowers. The flowers that were there were nice but it seemed empty without the lilies.

I paid for expedited shipping to get an arrangement to a funeral parlor for visiting hours. Was guaranteed it would arrive before the services. It didn't. Not sure where the flowers ended up. Called to complain. First offered me just a refund of the shipping fee. Had to further complain to get full refund.

When ordering flowers, they signed me up as a member without my knowledge, a $9.99 charge every month without me knowing it and bill my credit card that amount every month. I called to remove the charges. She said I had to call back in a week to remove the membership charge. I called visa to stop the unwanted charges.

The company had the products I was looking for and when I needed help I was able to ask customer service to provide me with direction and assistance. Product delivered on time and were in good condition at the time they arrived however they did not provide good customer service at delivery. There were many products available but the style of the available products were too similar that it felt like there were few items to choose from. Very expensive for the product received. I can get a much better product at the local florist for a cheaper price and they deliver for free.

They were quick to answer and knowledgeable about the services and products. They gave me great things to use besides what I was looking for. The delivery was fast and on time for the occasion I needed for. I had to pay for shipping but only because I was outside the US. It would have been free if I was home. They had a lot of different variety of things to choose from but I was stuck on this in particular item and I knew what I wanted when I was calling for my services. It was kind of costly. I would have rather pay a cheaper price but because it was a good product and service I was glad I will pay for a better product and service.

Customer service far exceeded my expectations. I can't believe how polite, cooperative, and easy to work with this company was. I would happily do business with them again. There were not many delivery options but they had exactly what I needed and my order arrived promptly as promised. I couldn't believe how reliable they were. I had so much to choose from. I found products that are amazing for many upcoming occasions and I found the perfect flower arrangement that I needed at the moment. It was the first time ever I felt like I got my money's worth from a flower delivery company. The order looked exactly like it did on the website and arrived fresh and damage free.

Their customer service was great, always friendly and helpful. I didn't have one complaint or issues. I would definitely recommend that to anyone. Their delivery options were great anywhere. From next day to a schedule day for birthday or whatever. I was very happy with this part. More variety than I needed. They have more than enough. My order was kinda simple. From what I saw looked like a lot to choose from. The value was excellent.

It was a very good experience and it was a very good job and I enjoyed it. I will shop there again. The delivery options were very good and helpful. I would recommend this to all of my family and friends and we'll use this service in the future and will recommend it. There could have been a little bit more of a variety but I was able to find what I needed and get my order filled. I think that it was a very good value and that they offer some good value for the money.

I ordered flowers for a wake - the one and only time I ordered flowers from Blooms Today. After the customer rep took my information and credit card for payment for the flowers was I then bombarded with all kinds of options for rewards discounts etc. I said no thanks to everything this person asked. I finally got fed up and told the cust rep that I was only ordering flowers for a wake and needed nothing else end of conversations. Next thing we know our credit card is being charged $9.99 for the past 3 months for rewards I never asked for. Unreal. I had to call my credit card comp to file a case. Keep an eye on your credit card statement for a 9.99 charge a month whether you said no or not.

HORRIBLE, HORRIBLE, HORRIBLE customer service! I ordered flowers and a balloon for my mother's 72nd birthday. They called me the evening of her birthday to inform me that they could not get the flowers delivered that day as promised, but they for sure would deliver them the next day (Saturday). I called my mother to apologize and to assure her that the flowers would get delivered the next day. The EVENING of the next day they called again to say that they could not find a flower shop to adhere to their pricing schedule, and therefore the flowers did not get delivered AGAIN! NOT MY PROBLEM!!! I paid $76 to make this happen. I did my part - they did not!!! RUN, RUN, RUN from this company. DO NOT USE THEM!!!

Beautiful arrangement but ridiculous charges. I'm not sure I would pay to use them again. I don't like the amount of fees they charge to deliver. Expensive for what other companies offer. I think it should be less. I wouldn't use this company again because of their fees. I am not pleased with the way they delivered. They had a decent selection. I was pleased with the arrangements and themes they offered. But compared to bigger brands, they don't have quite as much. But their prices aren't that great either. So overall I was just satisfied. Poor value for the prices and fees they charge. Also the selection is just okay. There are better sites to order floral arrangements. I won't be doing this again.

I didn't really have to interact with much customer service which is a good thing. I didn't have any issues with ordering or anything. It was a bit pricey but not horrible. I've had issues with other services like this but you guys weren't bad at all. To be honest not as good as other flower shops I've walked into and so. It wasn't bad per se but not super great either. Maybe some more exotic options. They are flowers – they died in a week but they were pretty and brought joy but you know it's not like my life was CHANGED by this bouquet.

The customer service was great. Didn't know what I really wanted and they helped pick and put an order together. I / their service to family and friends. They were able to deliver wherever you wanted the arrangement to go. They gave many options on how to send them so they would get there fresh and beautiful. Had no idea what flowers went together. They had such a variety of flowers and helped me arrange them in a price range I could afford. Will definitely try them again for other occasions.

Easy to deal with whenever I have a problem. And also happy to help me when I need it but I usually don't need help because their website is easy to use. I had it delivered to a friend's house and it was on time. My friend received the package at her front door and said everything was in great shape. The bouquet has several different types of flowers. I am not a flower person but it was pretty and colorful. It was a good value. Yes it is expense but when you think about what you are getting it's a great deal compared to some of the others.

They were very kind hearted people. They answered all the questions I had and made my visit very pleasing. I would recommend this company to anyone. I will go back next time I need flowers. They are great. They had quite a few different options for shipping. I enjoyed the choices I could choose from. They were also very good at making sure my flowers were delivered on time at the place I needed them. They had so many different options of flowers. It made it kind of hard in a way to pick some for what I needed. So I just asked for some help and they knew exactly what I needed. For the price I paid the flowers were fantastic. They lasted a very very long time. Still looked the same a week later after they were delivered to the location.

I did not like the customer service. They were slow to respond and did not even help out in the end. I had wasted $100. Though in the end I got a discount. They were fast to deliver the product. It took 3 day to get it, which is great. The delivery person was nice too, even brought it inside my house for me so I did not have to carry it. They have enough different kinds to satisfy anyone really. I love the dark colors – the best. They remind me of my emo days and listening to mcr. Though they could have a option to make your own. The value is either bad or good, depends on what you want. Some of the stuff I liked cost too much I did not want it. But some of the stuff I liked was cheap.

They have great customer service and support! We got great flowers in time for our planting season. They are very helpful when you're selecting the right flowers for our region! The delivery options were very easy to select the right one that got the flower bulbs here in time for planting season! They have a fantastic variety of flowers to choose from! We are very happy with all the flowers we bought! For what we paid for the flowers it was a great value! Other places are higher but this place has flowers for a great price!

I absolutely love Blooms and was pleasantly surprised when I received the flowers as a gift. Now I am hooked and only order from them. Their customer service is fabulous and they really care about their customers. They have superior delivery options and always deliver on time. They have so many options to choose from that it's hard to settle for one specific kind and you find yourself choosing more than one. Order from them and you will not regret it.

I feel that the customer service is good and available for twenty four hours a day seven days a week and I would recommend it to any one that wants to use this service. There is a bucket load of options for delivery and anyone should try it, at least once-in-a-lifetime. For any flower service the pricing isn't bad either. The variety of the flowers is outrageous you can get just about any flower you desire of. Like this service a lot. Great value for the money and any other questions you may have there is a majority of customer service that will help you with your every need. Delivery is fast.

Was a very easy and fast transaction. I loved the arrangement. I purchased it to go to my daughter's work as a surprise for her birthday and it was delivered just as promised. Delivery options are many, even same day is available. I think there are various fees added if I remember correctly but they were not anything too expensive at all. Huge variety of flowers and plants and special gifts such as stuffed animals and balloons and candies. Also categorized by occasion as well for helpful navigation. Was a beautiful day as well, we were celebrating my daughter's birthday. The gorgeous flower arrangement just made it even more special.

The flowers came cut fresh full of good colors. It was easy to order. The process went very, very smooth and I enjoyed being able to see them for weeks and weeks. Overall it was a very, very good experience. One that I would recommend for others. Delivery options are very easy. Once I made my order they were able to contract with local flower shops to get me exactly what I was able to order. The flowers came in good containers that were fresh and made it wonderful bouquet.

The service was topnotch. Took all my request very well. The item was just as described and I was very happy with how you get treated. I got to say, "Wow!" The delivery options were perfect for me. It allowed me to set up the perfect time. It allowed me to thrill my mom at the right time and the right place. Great! Had so many choices of flowers I could choose from, so many colors. The prices vary on type and size, etc., but you get just what you want and at your budget. Not the price is the aspect i wanna talk about. I looked at a lot of the so-called top guys and none of them competed with these guys. Don't be fooled.

I had absolutely no issues and they were very very helpful and efficient. I'm definitely going to be exclusively using their company going forward in the future. Thanks again from the Lillie's. It came exactly when I was promised it would upon ordering with no damages or imperfections. I couldn't have asked for a better product. Seriously any and every flower that you could possibly dream of. If they don't carry it then it doesn't exist. From roses to lilies they have it all. Affordable for any and every budget big, small, or on between. I was relieved to see that I could get my girlfriend something so amazing without breaking the bank.

Customer service was excellent very helpful over the phone while ordering. Made such a difference allowing the ordering process for not be stressful. Delivery options for my order were same day, next day, or I believe within a few days. Which I did not need same say delivery, but it was great to learn that it was a possibility if I needed it. The flowers were beautiful and fresh. They lasted very long time. I was very impressed. The arrangement was beautifully arranged and very close to what I viewed online. But better! This helped me to recognize and celebrate my mom birthday and mother's day for over 300 miles away. The beautiful flower arrangement brought such joy and happiness to my mom.

I thought the customer service was very helpful. They assisted me in selecting the flowers for my occasion. The flowers were great upon receipt. The delivery options were acceptable. I had it planned for some time. The order was placed several days prior so I just used normal shipping. The variety of flowers was numerous. It was hard to pick but with assistance the choice was narrowed and made a great choice. Very happy with the choice. The value was in line with other flowers delivery stores. Still not as cheap as non-delivery option but great nonetheless. Stayed within budget and happy with selection.

The customer service for this particular item was great. The women knew exactly what she was talking about and had great suggestions on where we could put our arrangement as well. It was great. I was going to have the flowers just delivered to my house but I decided that it would be more exciting if I were to have them delivered to her work so everyone could see the flowers as well. Likening said before they had a huge variety of flowers that I really didn't know what to pick but thanks to your guys customer service I was set up with a beautiful arrangement that my wife couldn't be more happy about. The price of the flowers was very reasonable since I was a first time customer. I got a 15 percent discount which was awesome and I joined their email list for coupons for the future.

Very nice and helpful. Always willing to help me solve my problems regarding flowers and they would give me advice of which kind is the best for me or friends.

I order these flowers for my mother on Monday & I had them by Wednesday. The delivery was extremely very fast. They were extremely 1 of the best flowers arrangement I ever had and even more flowers that I thought there would be. They were very nice and I would order them again. My mother was happy. That's all that counts. The cost was way cheaper than I ever paid before.

Customer service was very appreciative, compared to others & I'd recommend this to anyone without hesitating. Seeing is believing & you won't be disappointed. Delivery options were very reasonable unlike other companies. Variety was very selective with a wide assortment compared 2 others. Value was very recognizable.

It was quick and efficient. The customer service was simple and helpful for all the things that I needed to get sorted out. The number put me in contact with a real person. There were many options to choose from and they were all really pretty. I liked the prices that they offered and the places that they would deliver to was wide. I liked all the colors and different flowers that the company offers. I was able to pick out several ones I wanted to send, but it was difficult to choose just one because they were all wonderful. The price was very good for the variety. I didn't break the bank but the payoff for the flowers was very good. The payment was secure and I felt safe.

The people were very nice, and I was very satisfied with the flowers. They were pretty, and I would recommend this flower service. So, go NOW and buy your own beautiful flowers! Plus, it's cheap! It didn't deliver super fast, but it didn't like, take two months, so that was good. Although, I wish it had delivered faster! But overall, it's a nice flower service. There are so many different flowers, and they are so so so beautiful, so very beautiful. I'd recommend this flower service because they have so many different kinds of flowers! I think the price is good for them, because they are very pretty.

The customer service is great. They were really helpful and willing to help with anything. Any problems I had they helped with, and any questions I had they were quick to help. They described the flowers I was getting in detail so I wasn't confused. Made for a great gift and I really appreciated it. They had a lot of different delivery options, including bringing a note of anything I wanted. I could have it delivered any day or time I wanted. I was really happy overall. They had a wide variety of flowers of anything I wanted. Also if they don't have something if you tell them in advance they will get them for you. They were beautiful flowers that just came out of the garden for really cheap. The value is amazing and more so than any other company.

The flowers are just great. There is a nice variety to choose from and customer service is super helpful. Definitely worth the money in my opinion. You can choose how soon you want flowers delivered. The prices are consistent with the delivery options. There are a lot of flower choices available. You can choose however many you want to be put in a bouquet. You can choose from a large variety of flowers and colors. These flowers have a great value. They are priced reasonably and you definitely get what you pay for. The flowers are healthy and well cared for.

The customer service was very good. The flowers were very fresh and high quality. The delivery was on time on the date that was promised and the price was very reasonable. I would use them again the next time that I need floral services. You can have the flowers delivered to your home or any other location that you desire. Delivery services include United Parcel Service and FedEx. A wide range of floral arrangements are available, I ordered red and white roses but they also offer many other types of flowers as well. The purchase was for my girlfriend for Valentines Day. She was very happy and excited to receive such a beautiful arrangement. The value was great to see her reaction.

Gentlemen, further to your flowers delivered to funeral home, the flowers delivered were not representative of what was pictured on your website (on your site they were enlarged) nor when I ordered was there any mention of delivery chargers. Flowers delivered were the worst in the entire funeral home. I was embarrassed and had to apologize to the family. The flowers sent, were similar to flower bouquets at Walmart priced at $14.99. Your company should be ashamed for selling this type of product at $83.98.

Ordered funeral easel-type arrangement online on the 16th. Did not receive order confirmation e-mail, so I called customer service next day. Was told to check "junk mail" but they re-sent order confirmation. Did not receive either e-mail (and was NOT in junk mail). Called customer service on the 18th; still no e-mail. Family member confirmed flowers received, but not the easel-type ordered. No way to determine if the arrangement received was close in cost to amount charged to credit card. My guess is that local florist simply sent what they had.

We ordered flowers from them early am and now it's almost 7 pm and we have dinner plans to go to for a birthday but may have to cancel because we still have no flowers. They were even bought and paid for. This is the worst service ever.

I ordered flowers for a very important funeral I was not able to attend 7 HOURS before it started. I was reassured that my flowers would be delivered way before the funeral. 1 hr before the funeral I get a phone call saying that it couldn't be delivered and needs an alternate address. Had to get a refund and live with the embarrassment that my flowers never made it to that funeral???

Flowers were supposed to be delivered by local florist on day of funeral. Boxed flowers mailed. Some wilted, broken. Delivered day before and left on outside of door of church. Horrible. Misleading. I was embarrassed to have these flowers at my brother’s funeral. Shame on Legacy.com for advertising this company as legitimate.

Hopefully they will refund my money as they claimed they would. Though the customer service apologized, she had no idea as to why they didn't call. Never again would I ever use them.

I ordered small bouquet with 1 balloon for our granddaughter's bday. We have sent them to her every year. I called at 2 pm EST 12 MST hers. It was not there but guaranteed by 5pm. At 445 MST still not there. At 530 still not there. They were leaving to go to church so I had to ask for refund. They didn't keep their guarantee. Why would we want flowers there on the day after her bday? I just hope I see my 60 dollars again.

I specifically ordered a sympathy arrangement they had shown that had 3 peace lilies, greenery, and a cream wicker basket to be delivered to the home of my best friend whose mother passed. Peace lilies are her favorite flowers. What arrived was not comparable except it had a few green plants. She received a plastic brown square container with a black & white ribbon with about a dozen daisies which wilted the next day and were completely dead within 3 days. I usually send very pretty flowers to her so she called and told me that my card did not match what was in the basket... I was embarrassed.

Do not use Blooms Today! They are a rip-off company. The flowers we ordered for a family funeral was embarrassing, not to mention they said they would send new ones before the funeral and never did! Said they would give me a full refund and send replacement flowers to the home at no additional cost and I just got another bill!!! Every funeral home needs to take Blooms Today off of their website! The worse customer service I've ever dealt with! Don't use!!! Beware!!!

Don't ever use Blooms Today to order flowers!!! I called and ordered flowers Monday to be delivered to my cousins viewing today (Thursday) and they called me one hour before the viewing to let me know they won't be delivered. Didn't even give me enough time to find someone else to order them from... The customer service agent would answer my questions with "I don't know, that's not my department." I asked to speak to a manager and at first she wouldn't let me but later after my raving, she said they would call me back, they were on another call... One hour later no call yet!!!

We had ordered flowers, calling for hours and they were not delivered, yet we were charged. We were offered a refund for delivery of the flowers to someone's home. Not good enough! How embarrassing! A full refund and free order should have been offered. Based on the other reviews I've read, I wouldn't recommend this company to anyone!

I ordered a premier $170 of funeral flowers 2 days prior to the funeral. It was for my best friend's dad. Blooms Today never delivered the flowers but charged my card. All they offered was a refund. Total losers at my expense and embarrassment.

I ordered a flower to be delivered on Friday, August 14, 2015 at 12 noon, since the service was to be held on Saturday, August 15, 2015 at 11 a.m. An email had been sent stating that they needed to substitute the plant since they were not able to prepare the exact one that I had ordered. I verified that the substitution would be fine. After checking with relatives after the funeral, they stated that the plant was never delivered. Called back to see what happened, representative stated that she wasn't sure where the ball was dropped.

I ordered a planter to be delivered to a funeral home. 79.00 for a planter! Outrageous, but it was for a dear friend who lost her mother. I was at the funeral home, so I saw firsthand that the planter was Not delivered. I called right away and complained, but since I got a email stating that the planter was delivered, I am not going to get refund. But they did offer me 10.00 off my next order (like that's ever going to happen). Stay away from Blooms Today! I can't stress this to you strongly enough.

I ordered a bouquet of flowers to be delivered on the same day (like the ad says, "same day"). I got an email stating it was delivered. She never got them! The money was taken out of my credit card. Don't get it!

Wanted to send flowers to my sister who broke her leg. FTD (normal florist) couldn't deliver when I wanted so I tried using Blooms Today. What a joke. Definitely don't recommend doing business with these folks. Upon ordering very early in am (7-8) and paying for same day service, nothing was delivered. I called to check on order when at 7 pm I still hadn't received either notice from Blooms Today or my sister. The customer service rep didn't even seem interested in helping me, giving me a big run around. Finally, I get a manager who gives me a bunch of excuses... florist busy, florist doesn't deliver there, we sent to wrong florist... on and on. She then assures me they'll be delivered the next day. Didn't even offer to give me a discount until I pressed her.

Websites like this job out the orders to local florist. If you want a good customer service, google florist in the town you're looking for. Call them and they will make suggestion based on what they have on hand. Do not fall for order collectors.

I ordered a bouquet of flowers to be sent to my uncle on the loss of his wife. In addition to the flowers, I had a tree planted for her and printed out a certificate all from Blooms Today. They were to be delivered on 6-26-15 by noon. At 1:08 pm pacific time, 4:08 pm eastern time in Virginia, on 6-26-15, where Blooms Today is located, after placing the order on 6-25-15, I got a message there are no florists in that area. This is false. I've been there. There maybe none that work with this company, (and I see why) but they are there.

I placed an order ** on Friday 6/5/15 looking for a bouquet of flowers that would be delivered by Saturday 6/6/15. I found a bouquet I liked and purchased it with the website guarantee that it would be delivered the next day with the added "Saturday delivery fee" which I paid for. I needed these for a friend who would be traveling out of the country and expected them to be there on Saturday, as promised.

I was unable to attend my brother's funeral in Colorado although I wanted to be with my family. The only thing I could do, aside from praying, was send flowers. I ordered the funeral spray on the 16th of May so they would be in time for viewing on the 17th. They guarantee same day delivery. I received a phone call at appx 5 pm on the 17th that they couldn't find anyone to deliver. Of course I was distraught. They said they could try to get delivery for the following day. As my brother's funeral and burial was on the following day I told them it wasn't good enough.

My wife ordered flowers through this site only to find that we also got signed up for ID Worldwide behind our backs to the tune of $20 a month! This is a total breach of trust and is most likely illegal, sending our VISA number to another company behind our backs. ID Worldwide claimed on the phone that we agreed to signing up and gave them our Social Security number during the flower ordering call which is total BS. We know better than to do that and my wife claims she never did. I can't locate the order number because it looks like they never sent an email confirming the order, but the flowers were delivered. This company should be fined and shut down!

I ordered mother's day flowers on 05/04, plenty of time to be delivered on time. They were scheduled for 05/08, but they never showed with the flowers. We were hopeful they would be delivered on Saturday or maybe Sunday but nope. I called them on Saturday but they are apparently closed on one of the busiest flower time of the year (that speaks volumes). I called on Monday and they said they couldn't give me a reason why flowers were not delivered but offered me nothing. So I just cancelled the order and mother got no flowers. DO NOT USE THIS COMPANY, go with another company PLEASEEE.

I wish I would have found this website before I used this company. I order flowers to be delivered Saturday so my mom would have them early. Well it's Monday and I'm cancelling the order, she never got the flowers and when I tried to call there is nobody available on the weekend--wow! This place is a joke and ruined Mother's Day for me--I WILL NEVER USE THIS COMPANY AGAIN! If I could give them a 0 rating I would. Horrible company, no customer service, no product!

I ordered flowers for Mother's Day on the May 7th. I received an email on May 8th around noon stating they required additional information in order to process the order. I called and spoke to the most rude, obnoxious customer service agent. She told me they had cancelled my order. I asked why and she told me they needed the name of the bank that issued my credit card, their phone number, and additional information. I told them that this sounded like a scam and I was not going to give them any additional information than the standard info. required to make an online purchase.

I placed an order on the 8th to be delivered the same day. My mother stayed home all day and her flowers never came. I called to check on the order and it had been cancelled. I never received a call that the flowers that I ordered for my mom were not coming there. ** took another order and said the flowers were there and would be delivered today, the 9th. Well, needless to say, that order was canceled too and no one ever called me but sent me an email. Now I have two different transactions that have come out of my account and will not receive an refund for 5 to 7 business days! I called FTD which is the 1-800 number that was given to me to follow up to make sure they would be delivered today and they had no zip code in that area to deliver to. So I called Blooms Today back and they're open on the weekend so my Mother's Day gift to my mom will not happen! I would advise no one to ever use them!

I was so embarrassed when I saw the plant at the funeral. It looked cheap and cheezy. If there were information as to how small the $80.00 basket was, I missed it - shame on me. If not, shame on you. I will never use your service again and have notified the JSOnline (Milwaukee Journal Sentinel) obituary link how disappointed I was.