Avas Flowers Reviews

HORRIBLE and DISAPPOINTED!!!! Arrangement did not even look like their picture from their website. They used totally different flowers and look like they just put anything in a vase! They were delivered a day late!!! So sad because they charged over $100 for this arrangement! Added photos so you can see the comparison! HORRIBLE AND DISAPPOINTING!

☆☆☆☆ – Absolutely Disgusting Experience During a Time of Grief. I honestly do not even know where to begin with how disappointed and frustrated I am with this company. I placed an order on Saturday for a Sunday delivery because I was trying to do something thoughtful for a coworker and his family after they suffered the heartbreaking loss of their grandson. This was not some random occasion or late birthday gift — this was for a grieving family during one of the hardest moments of their lives.

Flower never got delivered for Mother's Day. Avas Flowers offered 50% refund. I ask for a full refund because my MIL received no flowers. Still no resolution, no flowers, no refund. This business should have their business license revoked for fraudulent services.

I ordered flowers for Mother's Day, allowing the delivery window to be May 8 - 10th. It is the 11th and no flowers have been received. I try to call, you cannot get a person. I try to submit a ticket online, no one reaches out. Awful service, no human contact. They took my money and I have received nothing.

I ordered flowers for Mother’s Day, but four days later they still haven’t been delivered.

Mother's Day order placed early last week. Was contacted via text 2 days prior to delivery that the product (FLOWERS) was not available and they offered an option to deliver a different arrangement and chocolate covered strawberries. Guaranteed delivery between 5/7/26 and 5/9/26. This was okay with me as it was still before Mother's Day. Product was delivered today. Monday 5/11/26 and the flowers were broken and the strawberries were rotten and chocolate was dried and broken. To make it worse, I could not connect with Customer Service rep online or on the phone. All I want is my refund.

This is the worst flower delivery service! I ordered flowers for my mom on Mother’s Day 3 days before and they promised delivery within and up to the day of Mother’s Day. Not only did they still not deliver the flowers but they had a hidden $25 service fee that I did not see until I got the receipt. They had a promotional free delivery coupon on their website for $10 and then charged $25 service fee. When you call there is only automated service which lets you cancel or reschedule and no way to get in touch with a human customer service or have them call you back. I was only able to get in touch with a person to “place a delivery” option and it rang overseas somewhere in South Asia. I was promised a call back from customer service and still waiting. Don’t know if I will get my money back but my mom did not get my flowers on Mother’s Day so it’s already not the point. I will never use this service. What a scam!

Unreliable scam site. Avoid. Ordered flowers 4 days before Mother's Day. Never delivered. No one contacted about delivery being late. Unable to reach anyone via phone. Spent 40 mins trying to get a refund. Don't know how they're in business. AVOID.

I ordered flowers for Mother’s Day and quoted that delivery would occur between 5/8-5/10. When I submitted the request, it stated delivery was scheduled for 5/8. Nothing arrived. I checked again on 5/9. It stated in progress. Nothing was delivered. On 5/10, I checked again and now status was ordered but could deliver up to 7pm. At 6 I engaged customer service and received an automated ticket stating it would now be processed and delivered on 5/12 and attached a 20 page terms of service stating they can pretty much deliver whenever they want and that cancellation wasn’t possible.

I went online and read reviews claiming they have 547k 5 star reviews, also a lie. The site says it is uses local florists around my small town in Georgia. Well that's another lie, the bouquet that was advertised is what I ordered. $55 for bouquet and at checkout a $27 service fee. I wanted my wife to have the flowers for Mother's day, so I bought them.