Avas Flowers Reviews

Not a local florist like I thought. Ordered a $64.99 dish garden - they sent a $34.99 mum in a basket with the price tag still on it! After numerous calls and emails they offered me a $13.76 refund and a $20 "Store" credit. Are you kidding me?! You're going to rip me off $65.00 and think I'll use your company again!? Worst customer service and accountability I've ever seen! Ridiculous! Buyer beware - stay away from Avas Flowers.

When her husband said the flowers never arrived I called for FIVE days to get a response. My friend's husband scoured the hospital and front desk for the carnations and no one had them. This horrible group of people refuse to give me a refund.

Horrible experience with this company! I ordered Mother's Day flowers and selected a Saturday delivery. Not only did they not arrive but they referred to a policy buried under legal jargon that states this date is just an estimate. I called on Sunday to let them know that the recipient would not be home from noon-7 and that the front porch gets full sun all day. I asked them to leave them in another location instead. Turns out they delivered them during the time mentioned anyway, and left them on the front porch in full sun. The recipient came home to $70 of wilted/dead flowers. When I called them to complain, they refused to take responsibility by stating there was no record of my request earlier in the day, only a note that I had called. They refused to issue a refund and said I couldn't talk to a supervisor. DO NOT SHOP HERE!

My friend of 25 years, mother passed away. I sent an orchid from AVAS flowers. I placed the order online, but prior to doing so, I called and spoke to a representative over the phone. I asked her if the online photo closely resembled what would be delivered. She actually stated that the plantar was "exactly" the one that would be used and that the orchids were huge and healthy and beautiful. Well, when I arrived at the viewing I could not find my large, beautiful orchid. After about 30 minutes I finally came out and asked my friend if it had been delivered. She directed me to a table in the back of the room where some pictures and memorabilia were displayed and it was standing on the back corner of the table, max 14 inches tall, 3 or 4 small blooms and in a 3 inch terracotta pot!!! I was so humiliated!!!

The experience was so horrible that I had to write a review!! My fiance's grandmother passed away and to show our respect, my mother and I ordered what was suppose to be a beautiful 3 1/2 feet tall Peace Lily or Spathiphyllum in a Basket. When I called to place the order, I asked the guy taking my order out of Lumberton, MS if he could confirm the plant was in stock and able to be delivered prior to me placing the order. The guy put me on hold to double check. He then stated that they had one that was 3 1/2 to 4 feet tall and it was very full and gorgeous. He also stated that they could guarantee that the plant would be delivered at the latest an hour before the funeral service, with an extra charge of course. I placed the order that was originally $79, that with all the guarantee charges added up to about $120. I received a call an hour later confirming the delivery address and to let me know that the plant was on its way to the church. I was impressed of how fast they were.