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Amazon.com Reviews

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About Amazon.com

Pros
  • Wide range of product selection
  • Excellent customer service
  • Easy return process
Cons
  • Occasional shipping delays
  • Inconsistent product quality

Amazon.com Reviews

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    How do I know I can trust these reviews about Amazon.com?
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    Page 15 Reviews 1880 - 2030
    PriceBilling

    Reviewed Feb. 15, 2020

    When deciding to shop Amazon.com I took a look a cost savings & availability of items I continually purchase, Amazon filled the bill. This saved gas, time, & during 60 to 100 miles for shopping. Amazon is my go-to.

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    PriceRates

    Reviewed Feb. 15, 2020

    Vast majority of the merchandise found here remains of an Asian origin particularly auto parts which are often subject to a less than wonderful quality/value review, i.e durability. Claims of an OEM platform simply don't stack up and why I avoid no matter how tempting a price.

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    Staff

    Reviewed Feb. 15, 2020

    I worry about the conditions under which Amazon's staff work and the impact this service is having on local retail outlets. It is also challenging to return items such as a CD player that didn't work properly.

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    Reviewed Feb. 15, 2020

    A person could potentially find just about anything on Amazon's website. There are many many sellers that sell their manufactured goods or hand crafted merchandise on Amazon's website. You are able to find things that you would usually buy from your local food store, warehouse store, drug store, pet store, auto parts, store, apparels store, book store, toy store, baby store, hardware store, feed store, beauty store, nail salon, do it yourself store, shoe store, all rolled into one.

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    Customer Service

    Reviewed Feb. 15, 2020

    Amazon is generally very consistent with their policies and customer service. They extend themselves more towards making a customer satisfied then any other retailer I have dealt with especially with returns.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 15, 2020

    I have always compared prices and items on Amazon and have found them to be very best in price and quality and overall convenience along with great variety. I especially am very happy with speed and free shipping. Amazon is awesome.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2020

    This site has been a great experience every time I ordered! The selection is superior, customer service and support is outstanding and I don't need to go to a box store unless I want to! I receive my order in just days as a Prime member and also receive Prime Home TV as a bonus. There isn't a better service on the planet, in my opinion.

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    PriceStaffRates

    Reviewed Feb. 15, 2020

    Excellent service. Packages arrive sooner than expected. Best shopping available from the comfort of home. Trust website, price better than product website. Convenient, despite weather, 24 hour shopping.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2020

    With Amazon, I am confident that my orders will arrive on time. If there is a problem the return process is easy to deal with. Customer service representatives are friendly and knowledgeable. Products are normally as described.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 15, 2020

    We live in a rural area, going to town and shopping, fighting traffic, finding a place to park, well that's simply too much for us. So we chose to shop online, we find we get better prices and fast service. Amazon has shown up how to get a great deal and fast service. I wonder why people still fight their way through traffic and crowds when they can have their purchase delivered right to their door.

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    PriceRates

    Reviewed Feb. 15, 2020

    Amazon is an on-line resource which delivery is dependable, especially if you are a Prime Member. I've received immediate credit when requested of very seldom overcharge. The prices for household products are competitive and Amazon has a vast selection of practically anything you can imagine.

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    Reviewed Feb. 15, 2020

    I'm Disappointed with Amazon because they make it difficult when I want them to deliver to Ireland. I believe if I want a delivery to Ireland I must pay a monthly subscription of around €8. This is not acceptable for me as I don't plan on purchasing regularly. Maybe I'm wrong about this!

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    PricePunctuality & SpeedRates

    Reviewed Feb. 15, 2020

    I shop a lot with Amazon. They my store. I highly recommend Amazon. They got anything you need at a good price. And if you have a problem they always solve it.. They one of the best stores and high quality and super fast delivery. I give them a ten.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Feb. 15, 2020

    I make 95% of my purchases on Amazon because they have decent prices, fast delivery, great return policy and the best customer service. I have been a customer with Amazon for over 14 years and the quality of products is very good. I have Amazon Prime and I like services attached to it. I love Amazon Music and I like Prime Video. The only online retailer I trust.

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    Price

    Reviewed Feb. 15, 2020

    Can always find what I want. Always cheaper than and local store. Great way to control the monopoly of retail and run all small businesses out of business. I really hate shopping online, but sometimes lack of time or small retail chains don't stock.

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    Reviewed Feb. 15, 2020

    I love shopping on Amazon and the fact that I can get 2-day shipping for $60 a year (student prime) makes it even better. Almost everything you can think of is on Amazon. I recently found out one of my favorite makeup brands has an Amazon store so now I can get what I need within 2 days, sometimes 1-day shipping!

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    Customer ServiceStaff

    Reviewed Feb. 15, 2020

    I love shopping on Amazon! It's so convenient, great customer service, right at your fingertips. I can shop in the comfort of my home. It means a great deal to me to have a logistic company like Amazon that delivers overnight when I'm not feeling well to go out and shop Amazon is there. Once again, Thank you Amazon and all your great staff around the country for providing us customers with awesome service.!!?

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    PricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRates

    Reviewed Feb. 15, 2020

    Ability to find just about anything at a good price. Quick delivery is normal for Amazon. Refunds are never an issue. Cancellations are not difficult. The reviews really help one make a decision. Their app on my android works very well. Making changes to your profile etc. is easy to do. There is a short window of time that you can make changes to your order.

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    Sales & MarketingPriceRates

    Reviewed Feb. 15, 2020

    I like Amazon because you can compare products side by side and see if you're getting a fair deal. Regular people rating the product. I have given many reviews, easy returns, you can go to Kohl's department store or to a UPS drop, if you're in school you can receive a discount for products, same if you are on welfare or receiving EBT benefits. I am always checking them out if I need something if it is worth purchasing.

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    PriceStaffRatesTimeliness

    Reviewed Feb. 15, 2020

    Always has what I am looking for and with other similar products. Delivery, next day. Excellent. Prices are fair. Friends don't go to stores, they rely on AMAZON for choice and service.

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    Reviewed Feb. 15, 2020

    Amazon has too much of variety. I love it but I get lost in too many options added to one page. After a while, I leave it and buy nothing. But when I buy, Amazon is there when needed. Always solve my issues.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 15, 2020

    I like Amazon.com because they are one of the few online retailers that actually do offer free-shipping to Hawaii, which is invaluable. In terms of variety of products, I'd say they do have good amount for example, I managed to find some Chip's Ahoy cookies that were the root beer flavored. It was limited edition. Price wise, nowadays they are comparable to big box stores. Customer service is amazing, the few times I've had to contact them it felt like they truly cared, I remember once emailing their support about my concern of a birthday present for myself not arriving in time; and customer service upgraded that shipment to next-day shipping, and it arrived in time for my birthday! Overall, Amazon.com has lots of value for me.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2020

    Amazon has great customer service and shipping. They text or email when the package has been shipped. They do the same when it has been delivered. I can depend on a time frame. Amazon drivers also take a picture of the delivery and send it to the customer.

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    Punctuality & Speed

    Reviewed Feb. 15, 2020

    Amazon overall has a huge variety but their products are sometimes smaller than you would expect or less quantity as well. They have a terrible return policy but otherwise their delivery is fast although I wish they used more than just the postal service.

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    PriceRates

    Reviewed Feb. 15, 2020

    Great place to get my books used. I am a book lover, and always need a different book, without paying the price of a new one. I do not believe in purchasing my books new. Nothing better than a book that's been already appreciated by someone else!

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    PricePunctuality & SpeedRates

    Reviewed Feb. 15, 2020

    I can find almost everything I need on Amazon. The prices are really good. I do alot of price comparison. The delivery of my items are quick and hassle free. I also like the other perks Amazon offers, like Amazon Prime, and downloading free books. The beauty of Amazon is I don't have to leave the house to shop.

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    Reviewed Feb. 15, 2020

    Amazon can no longer be trusted. They now let anyone sell anything. They check nothing out on the products. It happened to me and many people. Exp: They have full body PLATINUM SILICONE BABIES from diff companies so I bought one to see if it really was a platinum silicone and they are NOT..I make Platinum silicone babies So I used a small test to see if it was.. PLATINUM SILICONE WILL ONLY CURE ON PLATINUM SILICONE IN WHICH CASE IT DID NOT. The baby was very hard in the torso area..So I will say it's either tin silicone or industrial silicone and I def do not by any means want to buy them for a child bc it can be fatal to small children..They contacted me as well asking if I wanted to sell my babies. I said, "No thank you."

    They allow anybody sell anything they want without checking any items..I can go to Dollar Store, buy all the make up and sell it for way more. If people know how dollar stores work they would not buy from Amazon due to lack of checking ingredients that can be fatal and illegal here in the US. So there is my review of Amazon shopping.. Customers have no idea what they are truly buying. Which is a shame bc Amazon used to be the place we went to shop. But no longer! Sad bc they used to be the best store online..I wouldn't recommend anyone to shop there until they change the rules and regulations for the consumer.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 15, 2020

    Easy to make a choice if you want to buy, good price, great choice of brands, you can buy from any place, arrival on time, good choice of books and Kindle. I've started buying books and later other things. Clothes, handbags, shoes, almost eveything that can be brought in an airplane from US to Brazil. Sometimes I order here, have to pay some taxes, but finally the thing I want arrives. I love the films ans series of Amazon Prime. Can't imagine my life without Amazon.

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    Punctuality & Speed

    Reviewed Feb. 15, 2020

    Anything I want I can find on Amazon.com. The quality is great and satisfaction is guaranteed. Shipping is pretty fast on the majority of the items. Sometimes the item ships from China, and it does take longer to arrive. The variety on Amazon is great.

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    PriceEase of Use

    Reviewed Feb. 15, 2020

    Amazon is just so easy to use and it's great having items delivered to my door. Even though they aren't the least expensive, it's the convenience that makes up for it. And returns are so easy! If there is a damaged product, they send another right away.

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    Sales & MarketingRefunds & Payouts

    Reviewed Feb. 15, 2020

    So many companies are now doing free shipping. The amount of days doesn't matter to me. NOT Amazon, no matter what little thing that may be on some super sale only to find you have to pay 8-12 dollars just to ship the tiny little thing of course keep shopping to get to 35 dollar minimum to get free shipping. This is a joke and I don't play it anymore. I shop EBAY more often and get the same to lower $$ with FREE SHIPPING. I did all my holiday shopping on ebay and never once paid for shipped and they were all single small purchases.

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    PriceStaffRatesTimeliness

    Reviewed Feb. 15, 2020

    Shopping is more convenient than it ever has been. Still amazed they can accommodate next day shipping. I can get just about everything I need on Amazon and they usually have the best prices around. Amazon is a lifesaver.

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    PriceRates

    Reviewed Feb. 15, 2020

    I, personally, love Amazon. I can always find what I'm looking for and can compare prices. If I have a problem they correct it immediately. I also shop through smile.amazon.com which donates a percentage to a charity of your choice. Plus, you can't beat having what you need delivered right to your door.

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    Reviewed Feb. 14, 2020

    I find all my pet products here, with no problem. Delivered free and on time. With all pet products to choose from. I recommend Amazon pet section and pet clothes for cats as well as dogs in all sizes and varieties.

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    PriceStaffRatesTimeliness

    Reviewed Feb. 14, 2020

    Amazon.com is my favorite place to shop. The prices are fantastic, the quality of my items are perfect and the shipping is amazing! I buy almost EVERYTHING from Amazon. I am a Prime member so I have the free 2 day shipping but sometimes I get my purchases the next day. Even deliveries on Sunday! It's the best place to shop! Hands down!!

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    PriceRates

    Reviewed Feb. 14, 2020

    I like Amazon, because if the item isn't as described, I can send it back with no questions asked. I usually start with the least expensive of the item I want, and if it doesn't work, I just move on to the next higher price, and it usually works out for the better. If something is just ridiculously bad, they usually remove that from their inventory. Finally, I always get my order on, or before the time it was promised. I don't think you can go wrong with them!

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    CoveragePriceRates

    Reviewed Feb. 14, 2020

    I love their prices, ease for order and the great return policy if there is something wrong. I ordered a Tonneau cover and it was the wrong size and I was impressed with how easy it was to return the product. Great service!!!!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Feb. 14, 2020

    There’s a reason why I’ve been an Amazon Prime member for a very long time, two words: price & customer service, ok sorry, that was 3 words...! There is practically nothing that you can’t get on Amazon, it’s at your house in 2 days, and if for some strange reason that you need to call them, rest assured that your issue will be resolved, quickly & to your satisfaction.

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    PricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Feb. 14, 2020

    Amazon is fast to deliver with competitive price. With the Amazon Prime I almost don’t pay for any delivery. It’s easy to find what I’m looking for and easy to buy, to compare the best products with the best rates and it’s easy to return as well. I just love it.

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    Reviewed Feb. 14, 2020

    I've been ordering from Amazon for a long time, I love the merchandise that is sold, and mostly anything that you need clothing, shoes, vitamins, you can find. When I shop in my neighborhood stores and cannot find what I'm looking for I order it from Amazon because they have what you are looking for all the time.

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    PriceRates

    Reviewed Feb. 14, 2020

    Amazon has everything (almost)! I often compare its prices to other retail stores and have found that there is always a 50% chance that Amazon is the more expensive of them. I love their easy return policies and the free shipping.

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    Punctuality & Speed

    Reviewed Feb. 14, 2020

    Amazon is my go to store. Whatever I need I can find it at Amazon. Delivery is quick, easy and flexible. Amazon site is the easiest to use of all the shopping sites. It's glitch free so even if a person is a computer illiterate, the website will be able to use it easily. In addition in the 20 years I've been a members, the site has never been down. So a person can shop anytime.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 14, 2020

    Amazon is useful for last minute shopping for Prime members. They also have a huge variety of options for everything I have searched for! The price points are typically lower than other retailers, but even if they are the same, the free 2-day shipping wins every time. The customer service representatives are also patient and friendly. Amazon's instant messaging option to chat with a customer service representative is very easy, and they are always quick to find a resolution.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Feb. 14, 2020

    I love their Lighting Deals! They are amazing prices. I have purchased several products and saved a lot of money. There are filters to narrow down as to what you may be looking for or just to browse to see what is on sale at really low prices. There is a time limit and so you need to be quick to put your selections into the cart and checkout. You are only allowed to buy a quantity of one at the Lighting Deal price of each product. If the item sells out before the time expires the deal expires as well.

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    PriceRates

    Reviewed Feb. 14, 2020

    Sometimes it can take awhile to find exactly what I want at the price I want, and the experience is always satisfying and economical. The shipping works since I am a Prime member. Prime membership gives me more advantages than just shopping.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 14, 2020

    Not only do they have incredible variety in their merchandise and services, they live up to their motto of striving to be "the planet's most customer-centric company". Their shipping and return processes, crediting options, product trouble-shooting, and even price-matching outclass the brick and mortar stores. The wait-time on customer service calls is nearly non-existent - they call you back! Any human being who's a shopper should be shopping Amazon!

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    Reviewed Feb. 14, 2020

    It's great for finding a million versions of what you're looking for. Lots of reviews and great return policies. Convenient when you can't or don't want to leave house. Love that can get groceries, some of them from Whole Foods line.

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    Reviewed Feb. 14, 2020

    You never have to worry about Amazon. They have it together. They put your packages where you want them, take a picture of where they placed it and ask if you got it and in time. They have built a reputation you can depend on.

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    PriceRatesValue

    Reviewed Feb. 14, 2020

    Membership is a bit expensive, but the prices are good and returns are easy. Amazon Prime TV provides several good original series and other shows that can be binge watched. This, along with available products with 2-day free shipping, makes Amazon a good value.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 14, 2020

    I love shopping at Amazon because they have everything I need for my house, my garage and my family. They have good prices and I love being a prime member so that my items can ship free. They have great customer service that is always there to help you. I love giving opinions on the products I buy from them so that others can see if they would to try them too.

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    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Feb. 14, 2020

    I do most of my shopping through Amazon, including groceries. They have the most customer friendly policies, that make me want to shop with them. Anytime we receive a product that we dont like or that is not up to our standards, we can easily ship it back, and Amazon pays the shipping costs. They are quick to issue refunds as well.

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    PriceMaintenanceRates

    Reviewed Feb. 14, 2020

    Amazon makes it easy to order items and easy to return items if and when needed to return an item. The cost for the prime membership is little high for seniors that are on fixed income and it would be nice if Amazon gave a price break to seniors.

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    PricePunctuality & SpeedOnline & AppBillingEase of UseTimeliness

    Reviewed Feb. 14, 2020

    So much easier than going to the mall and I can find a wider variety of items for most of the time less money. Shipping is fast and sometimes delivered the next day. The website is easy to use and check out is very easy when you put your credit card on file with them.

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    Customer ServicePriceTimeliness

    Reviewed Feb. 14, 2020

    Anything you can imagine is available. I am a prime customer and having the ability to get items in a day or two can be important to me, I recently had to buy a part for my dishwasher and got the part the next day rather than driving or calling around. You do pay a small premium on Prime items but it is well worth it in my opinion.

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    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2020

    Amazon is an amazing online store where you can buy anything and everything. What’s more amazing is that delivery is fast and most times shipping is free. No need to go to a retail store when you can shop online from home.

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    Punctuality & SpeedOnline & App

    Reviewed Feb. 14, 2020

    I love that I can buy almost items in the comfort of my home. It comes really fast. I shopped for Christmas this year and I loved it. Free shipping is something that I look for and fast delivery. I can find everything I want on the website.

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    PriceMaintenanceRates

    Reviewed Feb. 14, 2020

    I always seem able to find what I want on Amazon and at a cheaper price! If I do not like it or it does not work out, I ship it back. It is super easy to order on Amazon and return on Amazon! You can also review your purchases!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 14, 2020

    You can shop pretty much for anything on Amazon, I like it because it is affordable, convenient and fast delivery. Moreover I like it because returns are hassle-free. Customer service reps when needed are courteous, professional and friendly.

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    Customer ServiceTechPricePunctuality & SpeedRates

    Reviewed Feb. 14, 2020

    I like the variety of products. I enjoy using the Amazon search engine. Prices, quality, & delivery are great. Whenever there's an issue, Amazon & the independent vendors are very quick to respond. Satisfactory resolution is always the result.

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    PriceRefunds & PayoutsEase of UseRates

    Reviewed Feb. 14, 2020

    Amazon has a variety of different prices for a single item, which also comes with different qualities. You get to read reviews about the items, and get suggested items from the website which makes it quite simple to use. If you aren't satisfied you can put a review and get your money back. I have never had a problem getting my items replaced, or getting my money back. It is so convenient and a great way to shop.

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    Customer ServiceMaintenanceStaff

    Reviewed Feb. 14, 2020

    I have always someone to call if there is a problem? Usually none however! No Warehouse or Brick & Mortar building can carry the amount of products Amazon has! I really only had one problem with a product and that was an Indoor TV Antenna which had a break in one of the Antenna Pieces?!! People are generally courteous and many Individuals and co's sell through them!

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    PricePunctuality & SpeedRefunds & PayoutsMaintenanceRates

    Reviewed Feb. 14, 2020

    Great selection and prices. Have had frequent issues with receiving broken products or long waits for products to arrive. Problems are usually resolved but take time. Gifts sometime arrive late. Over the past year I have made about 15 purchases, 2 products did not work on arrival and needed to be replaced and 1 item never arrived and was refunded after 40 days. This seems like a fairly high failure rate for new products.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 14, 2020

    Amazon offers the convenience getting a wide variety of information in one place. A few clicks gets pictures, prices, dimensions and reviews of virtually any kind of product that you might be interested in. With Amazon prime you can also get free quick shipment as well as streaming on many devices.

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    Price

    Reviewed Feb. 14, 2020

    Great variety and enormous selection of products. Not always the cheapest. Sometimes you can get a cheaper product on Ebay. You can spend hours on Amazon. It's the first place I look for a product. Kindle books are a great alternative to print.

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    PriceRates

    Reviewed Feb. 14, 2020

    Despite the fact that I might find lower prices elsewhere, Amazon is my go-to because Prime makes everything so easy. You don't even have to pack up returns anymore, just drop them at your local Whole Foods.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 14, 2020

    Amazon has a new exciting look everyday, from new recommendations tailored to your preferences to reminders about sales you might like, I always enjoy shopping on Amazon. Prime members get free fast shipping and effortless returns. Amazon reviews are a great help in buying confidence as well.

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    Customer Service

    Reviewed Feb. 14, 2020

    Amazon is the 5 star company for shipping. You are notified when item ships, notified when item is out for delivery, notified when item has been delivered via a picture. Customer Service is top of the line also.

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    Maintenance

    Reviewed Feb. 14, 2020

    Amazon has always done right by me in every way, returns, defective items, whatever resolved immediately. I recommend Amazon for almost anything you may be shopping for from RV's, computers, tools, home and garden, automotive, camping, hard to find items, if you can think of search Amazon they will probably have it.

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    Customer ServicePriceStaffBillingTransparency

    Reviewed Feb. 13, 2020

    I find Amazon literally thieve!! After ending my prime annual membership, they renewed it without my consent for the ordinary fee. I called yesterday saying I am student and would like to resume another year of school prime account membership; someone cancelled the membership and sent me an email including a link for school prime account. I clicked on it, and again automatically got charged for Ordinary membership, plus an extra 15$ joining fee.

    I had to call again, and since the customer service people have the least IQ to understand the simplest conversation, I asked to talk to a supervisor, she did not apologize and didn't care that I wasted my time on the web and the phone, and there have been no message regarding of what type of membership I got signed up for, without any information and amount to be charged. They just take off money out of your credit card w/o any consent, no explanation, no apology, no customer service satisfaction, only stealing. No wonder Amazon has a high stock value. Shame shameee!!!!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 13, 2020

    I signed up for Amazon Prime many years ago when they first offered it. Although I enjoy using the movie and music aspects, their fast, included free shipping has been invaluable to me. I’m 76, live in the country making the nearest shopping center a 60 mile round trip. I was able to do my entire Christmas shopping for example and have everything sent right to out of town family members. I never left my house.

    I have also really enjoyed my Amazon Kindles [I have 2 sizes] and love picking out free books every month and buying everything like e-magazines, the music, and books which they keep in the ‘cloud’ so I can just download them when I want and they keep them so I don’t have to worry about accidentally deleting something I wanted. The customer service is the best I have ever had from any company. You don’t have any problems with returns even sending you a pre-paid label and having UPS pick item up at your house. Amazon makes life a lot easier and stress free for me.

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    Reviewed Feb. 13, 2020

    Watch out as they steal your money. Hard to talk with about this issue, I'm filling a law suit in February.. Never will deal with Amazon EVER! I would hope other people would shop elsewhere. I think I made my statement clear enough.

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    Staff

    Reviewed Feb. 13, 2020

    Amazon is amazing, always has everything I want and I need! And lots of things I probably don't need but have to have! Not to mention the free usually 2 day delivery with prime! I absolutely love Amazon!

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    PriceRates

    Reviewed Feb. 13, 2020

    Their return policy is the best. Their customer retention is second to none. I seldom go to brick and mortar stores and unless the stores offer free shipping and returns, I move on. Hard to find a better price.

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    PriceMaintenance

    Reviewed Feb. 13, 2020

    I have started using Amazon for much more of my everyday shopping. With their Prime delivery in one or two days it makes it super easy to get almost everything from them. Plus most of the time items are cheaper on here than at the store. You can find just about anything you can find at Walmart or Target. Plus in the rare occasion I have had an issue, Amazon has done a great job fixing the problem. Plus I have it linked to my favorite charity so every time I purchase something a small donation goes to my favorite charity.

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    Customer ServicePriceRates

    Reviewed Feb. 13, 2020

    Amazon is my place to go store. They offer just about everything with great prices and affordable shipping options. Customer service is awesome. Once I had a package either stolen or lost, who knows, and they sent me a new one (ring doorbell) in two days. I will keep using their services!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 13, 2020

    Wide variety of items. Amazon ebooks don't care much for the well being or sales of authors. Some deals are great but many items are found lower on Ebay. Prime shipping remains superior in speed and prime video has great free content however prime videos might be surpassed by Netflix and Disney+ soon. I'd say Amazon is good for buying and ok for selling. I'd say if Amazon Kindle Direct Publishing didn't terminate accounts and instead deleted content they seem unsuitable, it would be a stronger platform and better for buyers and sellers. There should be proof of any infringement prior to suspension or termination. Amazon shouldn't ask sellers to "prove ownership" if Amazon itself is the publisher making Amazon the grantor of those rights of original works or for those that own master resale rights. Overall decent for buyers.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 13, 2020

    I love the ease of shopping at Amazon, the return is easy and delivery fast. I can look for anything I like and always something. You can also compare prices. The new return policy still needs improvement, tried to return something at Kohl's and I had to wait in line for 1/2 hour.

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    Staff

    Reviewed Feb. 13, 2020

    When it comes to Amazon what they have in stock is simply amazing. I have been dealing with this company since 2011 and I only had a problem one time a shampoo bottle cap was loose and made a mess when opened box, more of fault from manufacture. Plus I get my delivery lots of time within one day being a prime member.

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    Customer ServicePricePunctuality & SpeedRatesTimeliness

    Reviewed Feb. 13, 2020

    Amazon has cheaper prices, no shipping fee with Amazon Prime, can get anything you are looking for and delivery with 1-2 days. I would recommend Amazon prime to everyone. In addition if there is a problem they correct the same day, no waiting weeks for a response.

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    Staff

    Reviewed Feb. 13, 2020

    They started out great. After becoming fully established they removed Alaskans from many of the deals. They started refusing to ship many items that would be shipped in the past. Most of their Savings programs were not offered to Alaskans as well. Alaska helped put Amazon on the map and then pulled the proverbial rug out from under us.

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    PriceRates

    Reviewed Feb. 13, 2020

    They make shopping easy. And I love the hassle free return policy. It's easy to find what I need and the prices are good. I've recently noticed built in part number checkers to be sure part elected fits your car or printer etc.

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    Maintenance

    Reviewed Feb. 13, 2020

    I enjoy shopping on Amazon. The delivery options are very convenient. The Amazon lockers are a good option especially if they are near your job. At times, I have received items that were broken, look used, or just didn’t meet my expectations based off the description. The Prime Now app is also a convenient tool if you need groceries but don’t feel like going to the store. Within two hours you can get what you need, including wine and beer.

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    Customer ServicePriceRates

    Reviewed Feb. 13, 2020

    Amazon is a great place to shop. Sometimes there is too much to look through and the reviews are sometimes not necessarily something I would rely on. Sometimes the packaging isn't very well done either. Great customer service, selection, and prices though.

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    Punctuality & Speed

    Reviewed Feb. 13, 2020

    Amazon has fast deliver with Prime. The packages are packed tight so they don't move too much. Haven't to return any thing so far. The merchandise has been close the way it was described and looks like the picture. I been ordering from amazon for several years. When we bought our house it seemed they were delivering something every couple of days. I enjoy shopping at Amazon. Thank you.

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    PriceStaffRates

    Reviewed Feb. 13, 2020

    My whole entire life was ruined. I couldn't go anyplace without several people showing up to harass me. This has been going on for years before I ever came across amazon.com. This constant daily harassment really wore me down and kept me from going out. I only went when I really needed to. But what made it worse is that I had all this money stockpiling like I never had before but was very limited in ways to spend it. So in 2013 I get myself a modern day computer due to work demands and come across amazon.com. Well hey the rest is history! I love Amazon.com! I can shop at my leisure and spend again. Plus all these great prices they have to offer. Well this might not win me $250 bucks but it does provide me an opportunity to thank amazon.com for helping me with my very oppressed life and filling it with all kinds of stuff that I have found and bought from them. It made a difference, thanks!

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    Customer ServicePriceStaffRates

    Reviewed Feb. 13, 2020

    Amazon makes life easier with subscribe and save, 2 day shipping etc. The majority of the time I can price check Walmart to Amazon and still make my purchase from Amazon. Excellent customer service and support.

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    PriceRates

    Reviewed Feb. 13, 2020

    I love Amazon.. I shop here every week. I don’t go into stores. I just go to amazon. They have everything you want or need and with the best prices. Great quality and stuff that you will pay more at the big box stores.

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    Staff

    Reviewed Feb. 13, 2020

    I love my Amazon.com membership, I make great use of all the offered features: Amazon shopping, Amazon apps, Amazon music, books And my Prime membership includes videos too and movies. Amazon has amazing originals and series..

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    PriceRefunds & Payouts

    Reviewed Feb. 13, 2020

    It should be clearer that when having to return whatever consumers are buying from a overseas company or location, they are responsible to pay for the shipping cost. I would NOT have purchased these items had I realized that I would have to absorb the cost of shipping the items back.

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    Punctuality & SpeedTimelinessValue

    Reviewed Feb. 13, 2020

    Amazon is the best value of providing same day or next day delivery. Being a Prime member I can get my art material quickly and on time. Shipping is one of the best values that Amazon offers. Return items is the most easier process that I encountered all these years.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 13, 2020

    Amazon Prime makes shopping so convenient and you get the best price all the time. Best customer service and easy to return stuff. Also so many options of products I never knew existed. Customer reviews help a lot!

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    StaffTimeliness

    Reviewed Feb. 13, 2020

    I shop exclusively online which results in many deliveries several times a week. Amazon consistently delivers on time, if not sooner if you choose your Prime delivery day instead of next day... I've even gotten things SAME DAY!!! The packaging is always neat, secure, and obviously has been handled with care. No matter what time of day, there will be a package exactly where you asked for it to be placed appearing to have been delivered by the tooth fairy! LOVE IT!!

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    PriceOnline & AppStaffEase of Use

    Reviewed Feb. 13, 2020

    Amazon offers the full package, one day delivery, incredible selection, and very reasonable costs. I have used Amazon for a long time and never had any issues with product or delivery. I have used other online services successfully, but no one compares to the variety of goods as Amazon; their website is very user friendly and ridiculously resourceful.

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    PricePunctuality & SpeedRatesTimeliness

    Reviewed Feb. 13, 2020

    Very efficient service. Prime offers same-day delivery, although lately, they say next day they have been fending at a couple of days. If I wanted to wait, I would special order from other stores. Really need to change this. They originally did very good. Prices are comparable.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 13, 2020

    You can find almost anything at Amazon.com, possibles are endless. Prices are far, and shipping is fast. Return and exchange is great, never had any issues. I do most of my shopping on Amazon, Christmas, birthdays and everyday things. I love Amazon.

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    PriceStaff

    Reviewed Feb. 13, 2020

    I am a disabled veteran and have run into problems with sellers in the past and could not find a conclusion to the problems. Upon contacting Amazon & their entering the issue I have always found a conclusion to the issue. It is kind of hard for me to come up with the yearly cost for Prime but I seem to be able to.

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    StaffTimeliness

    Reviewed Feb. 13, 2020

    At first, I was reluctant to bypass brick and mortar stores, but after giving Amazon a try, I was convinced time; money; and my nerves were saved. Receiving purchases in one, and sometimes, the same day, further convinced me I made the best decision. Now Amazon is my first choice for merchandise and some grocery items. Their deliveries are on time; the delivery persons are polite; considerate; accommodating.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 13, 2020

    I love the convenience of Amazon. They have a huge range of items and the shipping is very fast. I love the customer service and their excellent return policy. I am originally British and there are still English foods that I really miss. Over the years, Amazon has expanded to include items from many countries. Their food items are amazing, I am home-bound and I love the fact that I can get healthy, nutritious food delivered to my doorstep.

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    PriceRates

    Reviewed Feb. 13, 2020

    No one beats Amazon .Consumers can find virtually anything their heart desires and have it delivered to their doorstep in 2 days. Less carbon footprint by not driving to the store. The prices are very competitive. Folks it is a Win Win.

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    PriceRates

    Reviewed Feb. 13, 2020

    I’m pretty much done with brick and mortar shopping for durable goods. Nobody has what I am looking for on the shelves. Amazon seems to have what I want and it is usually competitively priced, and most of the time it is shipped for free. Additionally I can support one of my favorite charities because I order through Amazon Smile. Win, win, win!

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    PriceRates

    Reviewed Feb. 13, 2020

    I really love 2 Shop on Amazon. Whatever I am looking for I can find on Amazon for the most part at reasonable reasonable prices and being an Amazon Prime member always free shipping I totally awesome place to shop. Sometimes I don't even know what I'm looking for and I'm just browsing and I find things that I need are things that didn't even know existed. Always a thrill to shop on Amazon. I love my Amazon.

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    Online & AppStaff

    Reviewed Feb. 13, 2020

    I Love Amazon because I can find anything and everything and the online website is super easy. Also, they sell items from small businesses who thus get their name out in the world. I have Prime membership so items are shipped within two days, unless I have chosen to support a small business, which may take a little longer. An excellent option in a busy world.

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    Staff

    Reviewed Feb. 13, 2020

    I found in shopping through Amazon online the way you look up items is simplified. They are separated into categories and listed per household items or mechanical or yard/lawn and so on. There is a helpful support system along with a moneyback guaranty.

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    PriceRatesTimelinessValue

    Reviewed Feb. 13, 2020

    You can go to Amazon and order anything you can possibly think of and get it at a good price and good value. If you have prime you get your order the next day and they allow access to video, books and movies.

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    Staff

    Reviewed Feb. 13, 2020

    Amazon.com is literally the best thing since sliced bread. You can find just about anything and have it delivered right to your door. This saves the consumer time and money with the convenience offered. I cannot help, but say that Jeff Bezos is a genius for coming up with this business model. There are plenty of people out there with the resources to finance such a business model, but it takes true insight, creativity, and business acumen to author and implement what Amazon.com offers to the consumer.

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    Reviewed Feb. 13, 2020

    I cannot say enough about Amazon, I am constantly ordering items for my 106 yr old mom. Lots of times the need is immediate and they have never failed to be on time with items that are imperative to her well being. Any concerns I have or had about my orders were immediately satisfied. Sunday delivery is great.

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Feb. 12, 2020

    In the past two months, four packages I ordered from Amazon were lost, and I sought for refund. The first three got refunded successfully. For the fourth one, which is a Nintendo Switch game Ring Fit Adventure, the Amazon customer service told me that they made a so-called "dedicated" investigation group for that. Three days later, I received a NOTICE: POLICY WARNING, which accused me that too much packages lost from me and if I continued to do that, they would CLOSE my account. I think this is DISRESPECT, and I believe they regarded me as a liar. Amazon accused me as I was cheating for refund, while I actually did not receive the goods. The customer service was so terrible. I even suspected Amazon were RACISTS since I am an Asian. I didn't even receive an apology. If you are an Asian, trust me not to purchase anything on Amazon for shipping.

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    PricePunctuality & SpeedOnline & AppEase of UseRates

    Reviewed Feb. 12, 2020

    I like Amazon but I have noticed that the pricing is higher than it used to be so it's best to shop around. The website is easy to use and they have a reminder of what you have viewed in the past so you have an idea of what you were looking at in the past and can compare pricing with other sellers. I like the look of the site and it is easy to navigate through it. Ordering is also easy. I like that Prime members get free shipping for the most part along with other perks and shipping is fast.

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    Punctuality & SpeedRefunds & PayoutsBilling

    Reviewed Feb. 12, 2020

    Ever since I get additional rewards using my Capitol One credit card, I try to go to Amazon first. I can also use my points to pay for items I buy at Amazon. Being a prime member, I addicted to the speed of shipping.

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    Reviewed Feb. 12, 2020

    New Delivery service, their web notification service is very basic, does not give accurate info, they need to upgrade the notification process. Their delivery times are very general and if you are having the parcels delivered to a receiver, need to know what time to go to pick up parcels.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 12, 2020

    I compare pricing and value of most items I shop for and Amazon usually has the best price and fast service. They save me time as well as money as I don't have to drive somewhere to purchase many items.

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    Reviewed Feb. 12, 2020

    Amazon is great to work with. If I have a problem with a product I've ordered, I can send it back with no questions. I was even able to get a free label and packaging by dropping off my item at a local UPS store. They've worked with me in the past regarding a fraud issue too.

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    Customer ServicePriceRefunds & PayoutsBillingRates

    Reviewed Feb. 12, 2020

    Amazon.com is great in most aspects, especially price and variety. However, if you ever need to call their support dept to warranty any of their devices, you will find yourself in an ignorance loop talking to their all Indian support dept that you can't get out of no matter how many times you ask for a supervisor. These people turn a 10-minute phone call into a one hour blood boiling ordeal. I also had a case where someone internally at Amazon took my credit card and signed up multiple people to Amazon Prime. (Amazon refunded me.) The other downside of Amazon is that a lot of their third-party sellers are selling "Class A" fakes. You cannot tell the difference in packaging/product and then the real manufacturer gets a bad rating based on a counterfeit poor-performing/quality product. Many of the Amazon reviews are fake or for previous/switched products too. You have to be on your toes, but I tend to just avoid all third-party sellers now.

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    Customer ServicePriceRefunds & PayoutsStaffRates

    Reviewed Feb. 12, 2020

    I find this company very helpful, even though they have raised their prime membership price, I still enjoy their overall service. I've begun using their Prime Card for orders and enjoy the 5% reward for ding so. Recently I had enough to receive a free pair of House slippers. I am very likely to continue using Amazon perhaps so much so that the 5% will pay for next year's prime membership fee. I have found better prices elsewhere and have bought elsewhere, but I always check them to see if I should use them first. I have not found their live customer service to be very helpful especially when returning something. I find it much easier to just print the return authorization out and do it myself.

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    StaffBilling

    Reviewed Feb. 12, 2020

    Being a victim of social anxiety, I benefit greatly from online shopping. Amazon gives me the option to shop many products without having the stress of being in a store. Most importantly, with Amazon I feel I save money, because I can easily compare products and I save five percent off my purchases with their brand credit cards. Another feature I love is the reviews. I am careful with spending, so I always read reviews about a product before buying it. Of course there can be problems with buying online, such as receiving damaged merchandise, however the Amazon return process is fantastic. I highly recommend shopping with Amazon!

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    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed Feb. 12, 2020

    I have never before encountered a company that can fulfill an order so efficiently in terms of speedy delivery and correct contents while guaranteeing the precise delivery time. Shopping at Amazon is a preferred option for older retired folks especially as the delivery time is almost as fast as purchasing an item at a local store. This also applies to perishable items we buy at Amazon Market Place although we do not buy our vegetables that way. I have an Amazon Prime membership renewable annually which covers all shipping charges and is well worth the investment.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 12, 2020

    The customer service is great. I have received damaged items and the return process was super easy. I love shopping online! The ability to purchase what I want when I want is always a plus. Amazon fresh is ok. The prices are kind of high. I do like the new 2 hour delivery turn around.

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    PriceRates

    Reviewed Feb. 12, 2020

    Amazon has some great prices and they give reviews. With Prime, the free 2-day shipping is a bonus, Great for seniors and those who don’t have time to shop Also great because you don’t have to hunt for size or color available.

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    Reviewed Feb. 12, 2020

    Some hidden benefits, easy receipts and records of purchases, easy reorders and returns are fair most of time. I would prefer lower annual premiums and less bells and whistles as it is a shipping company and I don't want it for audiobooks or movies etc. Easy to read site. Variety unduplicated.

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    Customer ServiceRefunds & Payouts

    Reviewed Feb. 12, 2020

    I pay for Prime so I can have 2 day delivery. Lately they are not meeting that promise. The customer service person tried to say.... it is 2 days from when it is shipped not ordered. I called them on that and they gave me a small credit on my account. Watch out for that excuse.

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    Customer Service

    Reviewed Feb. 12, 2020

    I have purchased several things on Amazon.com, but the best was a product called Disolvatol, Which is only sold on Amazon and his for kidney stones. It works perfectly, and I am glad to say that it was on Amazon. Other products I buy come rapidly, sometimes before the expected delivery date. Most, I would say, of the deals, are better than anywhere else.

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    PricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Feb. 12, 2020

    Amazon is extremely convenient and has a huge selection of everything. The problem is that the Prime membership can be costly and then if you do any cost research, they are usually NOT the best price. You pay for that fast shipping that is "free" in that sometimes inflated price. Last few years it has turned in to a marketplace for Chinese knock offs. But I have been a prime member for 20 years, amazon is ingrained in my life through Alexa, Prime video, fire sticks, Prime music. I steadily shop less and less on amazon as the "value" has declined.

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    Refunds & PayoutsStaff

    Reviewed Feb. 12, 2020

    Amazon overall is extremely useful to me. I am a very forgetful person, so buying gifts or items that I need last minute is really easy. There is 1-2 day shipping, which I don't mind paying for at all with how many things there are to choose from on amazon! If I ever have a bad experience, it is with the seller, not amazon. They have always been able to help me out when I do have issues, so I think Amazon is great!

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    Amazon is awesome! Huge variety of whatever you are looking for and the customer service is hands down the best...well next to T-Mobile anyway. I have never had an issue with Amazon. If their seller will not respond or help they will always help their customer and then go after the seller!

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    CoverageTechPunctuality & Speed

    Reviewed Feb. 12, 2020

    I like Amazon because they have a nice variety of items and usually something for everyone. I almost always get free shipping and if there is ever a problem they fix it immediately. Plus you can even order food to be delivered from Whole Foods which is really great when I just can’t get out to shop and it’s fast and if you are a prime member you can get a nice savings off of certain items.

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    Punctuality & Speed

    Reviewed Feb. 12, 2020

    I love the fast delivery. I have shopped at other places and I have had to wait four, five, even six days to get the item. Amazon has improved a whole lot. The quality of their products is as good as any other store, plus I can find most of what I buy at Walmart, at Amazon.

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    PriceRates

    Reviewed Feb. 12, 2020

    Amazon is the best place to find everything you need and things you just want. I always shop for pet toys, clothing and gifts at Amazon. You can always find great deals that save you a lot of money. They have the lowest prices to fit any budget. Prime is where the best deals are. I would highly recommend Amazon to my friends and family.

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    Staff

    Reviewed Feb. 12, 2020

    Amazon has always had a nice, broad, selection of whatever I've been looking for. I am especially fond of Prime Wardrobe. The program allows you to choose up to eight items and you have seven days to decide what you'd like to keep. It affords me the time to try on either clothing or shoes with my existing wardrobe in the privacy of my own home. I find it much more attractive than running around a store, collecting items and feeling rushed trying to vacate a dressing room for another customer. I appreciate the items I order being delivered to my home, so much more convenient, especially in the winter. The quality of the products I've ordered have been excellent. I would encourage giving Amazon a try, I don't think one would be disappointed.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 12, 2020

    Amazon has a huge variety and usually has the lowest prices although Google shopping will sometimes find better deals at other sites/ stores. With Prime shipping is usually fast and usually two days or less, but not always on time hence the four-star rating. Perhaps the best part is how easy they make returning items. This is a definite when purchasing items online.

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    PriceRates

    Reviewed Feb. 12, 2020

    Amazon seems to have whatever you are looking for. Prices are usually very competitive. It's a one-stop shopping place, saves time searching around. The availability of customer reviews are one of the best things, it plays a great role in my decision to make a purchase. Shipping rates are reasonable and they also offer frequent purchase incentives with a prime membership.

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    Staff

    Reviewed Feb. 12, 2020

    Have made several divergent purchases and one return. All purchases arrived in excellent shape, were exactly what I expected, and were on time. My single return was handled professionally with little or minimal effort from me. Well run organization!

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    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2020

    Amazon has been an amazing retailer. Always having what I need and delivering it quick. Don’t know anyone as sufficient as amazon! It is one of the only retailers that also allows you to open up your own business and be able to succeed tremendously!

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    Punctuality & Speed

    Reviewed Feb. 12, 2020

    I had made an order for my mother who lives in another state. They told me my order will arrive within two days to my present address, off of my last order. I explained to them in the middle of the night that I wanted to go to a different address. I was expecting it to arrive two days later at my mother's. It arrived 7 hours later in the morning with no one being aware. How in the world could that happen. Thanks, Amazon. That was impossible. My mother was all giggles.

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    PriceStaff

    Reviewed Feb. 12, 2020

    Love Amazon but they really need to do something about the excessive packing which is a strain on the environment. Although the cost is great and the variety and the trustworthiness of the products and delivery is excellent. But all that is marred when the item is tiny and it is packed in a huge box with a lot of packing plastic/cardboard materials.

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    Customer Service

    Reviewed Feb. 12, 2020

    Customer service is superb. Happy with the quality of merchandise and if there is occasion where I am not happy, they always make good on it. They have everything from soup to nuts. It is very easy to negotiate their web page also.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 12, 2020

    Amazon is convenience at your fingertips! A large selection and good prices with fast shipping. One stop does it all right from the comfort of your living room! I also enjoy the product reviews from others that help me decide what to purchase. If you take the time to read the reviews you won't have buyers remorse after!

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    Sales & MarketingStaff

    Reviewed Feb. 12, 2020

    This company is taking over the retail business. They have just about any thing you could possibly search for. They deliver in 1-2 days normally if you are a Prime customer. This by the way also gives you Amazon tv. They are very responsive when you want to return or need help with a product. You can now return the product at Kohl's unwrapped and get a 25% off coupon. The only problem I have is sometimes understanding their customer representatives.

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    Refunds & Payouts

    Reviewed Feb. 12, 2020

    Brick and mortar stores are pretty much a thing of the past for me. I live in rural Tennessee so shopping Amazon is a lot more convenient for me and they have pretty much anything you can think of and with a prime membership shipping is free and on your doorstep in two days. Lots of other perks as well. One being Amazon video which has tons of movies and shows. Returns are super simple also easier than you would think. Just drop off at any UPS drop off. As soon as they scan at UPS it’s refunded to your cc. So I would definitely recommend Amazon.

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    Customer ServiceStaffBilling

    Reviewed Feb. 12, 2020

    Amazon has made their returns process VERY difficult to ensure receiving FULL credit to the original form of payment. The buyer MUST make sure to follow up on EVERY single return and NOT just assume if they see a credit posted to their CC it's the correct amount because most likely Amazon has deducted a return shipping fee even tho they are not supposed to. You must then call customer service and spend no less than one hour or more and possibly multiple calls to resolve the rest of the credit. You're lucky if the call goes smoothly, the rep understands and comprehends English and if the rep doesn't transfer you multiple times without you having to reexplain yourself over and over again just to get your FULL CREDIT back as you should have received in the first place!!

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    Reviewed Feb. 12, 2020

    The only and best way to confidently shop for anything - anywhere - especially for elderly persons with disabilities!!! I never have had a occasion to regret a purchase or an exchange with Amazon. Very convenient!

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    Punctuality & Speed

    Reviewed Feb. 12, 2020

    Fast service! That's one of the main reasons I like Amazon. The other main reason is the variety of different products available---everything from books to televisions and microwaves. I live in a small rural town and there aren't many stores which sell these things. Amazon is available any time of the day. Thanks, Amazon!

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    Reviewed Feb. 12, 2020

    Love the ease of ordering, free shipping and return policy. I love I can get stuff when not available anywhere else. Also the when my local store are out I can brag to them I ordered on Amazon. Really shows them up and makes me happy.

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    Customer ServiceStaffBilling

    Reviewed Feb. 12, 2020

    Wonderful shopping experience, fantastic variety and a great return policy. Returns you can call ahead to arrange pick-up from your home also. Would recommend Amazon credit card with first first purchases with 5% cash back is a plus.

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    PriceRatesTimeliness

    Reviewed Feb. 12, 2020

    Always has what I am looking for at great price and arrives next day with Prime membership. I love Amazon Prime and recommend it to all my friends and family. Returns are simple as well. I can't say enough about Amazon prime and Amazon video is absolute favorite bonus that is included with membership.

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    Staff

    Reviewed Feb. 12, 2020

    I am very happy with all my purchases since I have been shopping on Amazon website. I never had to return any of my items. I buy for myself, any member of my family and friends. I like how I can zoom in to see the photos of the item that I am purchasing from all angles. This helps very much with the decision making if I will really make the purchase. Description of the product as well. I like how I can track my items while it’s in transit to me. The convenience of shopping online is the best. You can get just about everything by shopping online on Amazon. The option to pick up my package at locations nearest to me is great. I just love Amazon Prime as well. How can I forget that???? I recommend Amazon to anyone that I come in contact with and they’re looking to make a purchase. I always say look ???? it up on Amazon from the comfort and the convenience of wherever you are. Make your purchase and it will come right to your door.

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    Staff

    Reviewed Feb. 11, 2020

    We contacted Amazon because we received sexual products addressed to our minor disabled daughter, the mindset of a 2 year old. We requested to know who bought and sent such product and Amazon denied being able to help? When furnished with the USPS tracking # they said they couldn't find the number so it wasn't them who shipped it yet the item was sent in a Prime package? When I asked how is this possible unless someone stole their packaging and is shipping out products they said maybe that is true! Incredible. Amazon is turning into a money sucking machine at the public's expense for profit.

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    PriceBilling

    Reviewed Feb. 11, 2020

    I would like a bit more variety. The website could be a bit easier to use. The monthly fee is a bit expensive. But I like getting notified when an item is shipped. Also when an item arrives. I like how easy it is to purchase something. I don't have to re enter billing information etc.

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    Reviewed Feb. 11, 2020

    The convenience of being able to purchase any item and have it delivered in a day or two is one of the main reasons I use and recommend Amazon, especially when I live in a small town. But for convenience, their no questions free return policy makes them more attractive to use for me.

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    Refunds & Payouts

    Reviewed Feb. 11, 2020

    Amazon is incredibly convenient for me on a daily basis. I am able to order everything from computer supplies to pet food. As an apartment dweller, it's awesome that they provide easy returns, because if I'm not happy with a purchase, I can easily return it instead of letting the product clutter up my apartment.

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    PricePunctuality & SpeedRatesTimeliness

    Reviewed Feb. 11, 2020

    I know that when I need something (even a medication or medicinal cream, for example), I can order it and count on Amazon to get it to me the very next day. That fast/free delivery is included with my Prime membership. It is invaluable and has proven so many times. I have ordered and returned items that didn't fit the description or were not fitting properly. Every time, I return the item back without any cost to me, usually, and receive a postage paid label. These conveniences are incredible for working people. I have been pleasantly surprised at the price of certain items that I can receive the next day, and save myself time by not having to stop at the store on my way home from work, etc. I immensely enjoy the conveniences of Amazon and the pricing is very fair.

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