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Amazon.com Reviews

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About Amazon.com

Pros
  • Wide range of product selection
  • Excellent customer service
  • Easy return process
Cons
  • Occasional shipping delays
  • Inconsistent product quality

Amazon.com Reviews

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    Page 16 Reviews 2030 - 2180
    Customer ServicePriceRates

    Reviewed Feb. 10, 2020

    Amazon has been terrific from every aspect you would want from a retailer. Customer service; legitimate returns; availability of products; price; security; delivery to Hawaii and timely delivery to Hawaii.

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    Refunds & Payouts

    Reviewed Feb. 10, 2020

    Because we have a Amazon warehouse near us they process the order immediately and you can not decline the order because of that, if you made a mistake it is already processed. It is a hassle to return it and I think they know that. Other than that it is great and I wish they would indicate on their clothing if it is from India or China because the sizes will not be correct.

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    Price

    Reviewed Feb. 10, 2020

    Amazon provides an abundance of products available for all of your needs. And the best part of shopping online is the convenience of doing it from Anywhere with an internet connection. Even better, usually at a lower cost and with free shipping if you are a Prime member. Shipping not taking 1-2 weeks. But 1-2 days. They have now made hassle free returns so much easier by utilizing local businesses like Kohl’s to accept your returns (packing not necessary).

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    Customer ServicePricePunctuality & SpeedEase of UseRates

    Reviewed Feb. 10, 2020

    Amazon is my go to place to shop online!! Nothing better. Easy to use. Quick shipping. Fair prices. Great customer service. Why go anywhere else? I always use amazon. I have a Prime account. Zero shipping costs. Love it.

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    PriceRates

    Reviewed Feb. 10, 2020

    I look to Amazon FIRST when purchasing everything but everyday items. You can find just about ANYTHING literally. Prices are very reasonable. The shipping is unrivaled. Packaging is solid. I am a Prime member.

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    PriceStaffRates

    Reviewed Feb. 10, 2020

    They are very helpful. They go out of their way to make sure you get what you want, and solve all of my problems. If someone else has a better price, they will compete. They have a great amount of different goods to chose from, clothing, electronics, furniture etc.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2020

    Ultimate Prime Shipping Policy, Return Policy and Customer Service. One or two days and my order is delivered. No hassle to return a product. Bring it to Kohl's for return and credit is issued within an hour after drop-off. If a problem arises, their Customer Service will make it right. There just is no other company in the world that provides this kind of customer benefits. This is the reason I buy most everything at Amazon.com

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    PriceRates

    Reviewed Feb. 10, 2020

    Very convenient and I never have to leave my house to shop. Also the best part is free shipping and nowhere else can compete with free shipping so that is why I Love Amazon although they need to work on the prices because there are other places that offer cheaper prices.

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    Punctuality & Speed

    Reviewed Feb. 10, 2020

    Amazon has practically replaced shopping at all other stores. Being able to search for exactly what you want, find details on, and reviews about a wide variety of any item, provides my family with a freedom not previously possible. Being able to freely return a product less satisfactory than expected also gives us the ability to try out things that we normally wouldn't. I guarantee if easy and free returns weren't offered, I would not have felt compelled to purchase near as much as I had in my early encounters with Amazon.

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    Punctuality & Speed

    Reviewed Feb. 10, 2020

    Amazon is a reputable company. Quick delivery. That's what I like about it! It's convenience shopping from your home no matter what the weather. They usually keep their word on their deliveries too so if you haven't tried it you should.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 10, 2020

    I don't have the time, energy and mindset to shop at a physical store like I do online at Amazon. I can sit at home on my computer and shop in minutes for a variety of things that would take me days driving all over otherwise. And if something isn't right. Wrong size slacks, not enough pockets for a safety vest, hit the wrong button when picking the product off the page, selecting the wrong item, and, getting it corrected right away, Price comparisons right now among a number of different sellers. And if all else fails, very courteous and helpful live help. And to me the biggest surprise might be how quick delivery is most of the time. I like to kid my friends that by the time I got off the phone, Amazon was knocking on my front door with the delivery. And, last but not the least, I find it fun shopping like this. Guess some 100 million people think the same.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Feb. 10, 2020

    As a senior citizen Amazon is my go to market place. If I were price conscience and felt like looking for a better price, l might not buy all l do here. For the convenience it is the best. Amazon Prime is the way to go. It is well worth the speedy 24-48 hour delivery, plus you get Amazon Prime television to watch at your convenience.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 10, 2020

    I love to shop at Amazon, it always has the things I am looking for. Great prices and fast delivery. What a way to shop. You should give it a try, I think you will agree with me it is a good place to order things online.

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    PriceRates

    Reviewed Feb. 10, 2020

    Large variety of goods, most, reasonably priced, easy returns, I have been doing business with this company for a few years now and I have never been disappointed in the quality, service, and their easy return services, I would recommend this company to my friends.

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    Reviewed Feb. 10, 2020

    Amazon has allowed for easy access to random items in the most convenient way. Shipping is usually pretty good but not always delivered when they claim before checkout. I’ve had great experiences on the rare occasions when I’ve had to return something. This makes the shopping experience less worrisome for me.

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    PriceRatesTimeliness

    Reviewed Feb. 10, 2020

    While I like shopping at Amazon with all the variety they have, easy and convenient and delivered to my door next day but no more than 2 days. Their prices are higher on most things. I guess that's the price for being convenient.

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    Punctuality & Speed

    Reviewed Feb. 10, 2020

    Searching for things is easy. Just have everything. Checkout is a breeze and shipping is fast. I really don't know what else to say that's Amazon for you and they stand behind everything they sell!!!!

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    PriceRatesTimeliness

    Reviewed Feb. 10, 2020

    They always have what I am looking for & then some. Prices are competetive & I love the next day shipping. It makes shopping enjoyable. I always look to Amazon to fulfill all of my shopping needs from groceries to socks & underwear.

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    PriceRates

    Reviewed Feb. 10, 2020

    I love that Amazon has a massive amount of competitors to choose from, so you can weigh out how much you want to prioritize cost versus quality of products. Amazon also offers their Prime membership for a very reasonable price for the benefits that come with it, like free shipping and prime video access.

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    Customer ServiceHonesty & Transparency

    Reviewed Feb. 9, 2020

    Every time I buy clothing on Amazon, the sizes are not true to size and the product lacks in quality. Other items I have been pleased with. I am less than pleased with their customer service. They send emails to ask you to review items and then if you review the items, they won’t let you review anymore. Why ask if you don’t want to hear what I have to say??? Keep in mind my reviews were written in a nice, but critical way. I wanted to provide an honest opinion.

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    Sales & MarketingRefunds & Payouts

    Reviewed Feb. 9, 2020

    Bought a window motor from Amazon as used advertised as having a few scratches on it and when it arrived the ends were broke and when I tried to return it I was told that I had to print out the label and take it to the UPS store and would not get the refund in 2 to 4 hours and after 14 hours have not received it and just get a run around. Would not recommend buying anything used from Amazon. The tech does not inspect things.

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    PriceRefunds & Payouts

    Reviewed Feb. 9, 2020

    I have purchased many items from Amazon.com., and most of the time been very satisfied. They offer free shipping for most of their items if you spend $25.00, which is great. And the few times that I had issues with my orders, they either refunded or replaced them with no further cost to me.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Feb. 9, 2020

    I absolutely love Amazon. Their selections, prices, notifications and returns are so easy and customer friendly. I am a disabled veteran with metal rods and screws in my lower back. My resistance to the cold is very low and the cold can be painful. I only bought Christmas presents in a store for 2 of my 14 grandchildren. I was also able to avoid the post office by having 4 gifts sent directly to 2 distant states.

    I have had a few returns and I love how easy it is to send them back. Some I just print a label, repack and leave for my mailman and others I take to a local Kohl's. I do not have to package it up, I just show the QR code Amazon has sent (I show it on my phone or you can print it). It is only a few hours and the money is back in my account. Kohl's will give you your return receipt and a 25% off in store coupon good for a week. Savvy, aren't they. LOL. I have had a few issues that required a phone call directly to Amazon and have been taken care of with courtesy, friendliness and a quick resolution of the problem. As you can see I am in love with Amazon and will continue to buy a $5 or less item or a $1000 plus item. You just can't go wrong!

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    PricePunctuality & Speed

    Reviewed Feb. 9, 2020

    I love the convenience saving time from going from store to store when I am looking for something specific. Just put the item And am searching for and view the different options. Items come quickly in the mail. Once I had problems with solar lights I had ordered and they sent me new ones at no charge.

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    Timeliness

    Reviewed Feb. 9, 2020

    I love the thought of being able to order something online and have it delivered the next day. So far I have had no problem whatsoever with any of the orders that I've placed with Amazon. Totally satisfied with the service.

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    PriceRates

    Reviewed Feb. 9, 2020

    I had a great experience with Amazon. Their products were really nice and described very well. The price of the products I bought were reasonable. I only had a hard time choosing which one to buy. The delivery service was very flexible and on time. As a whole, it was a great experience for me.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 9, 2020

    Amazon.com online store has the most varities of items that consumers can shop for. The prices are very compatible. The delivery is fast and free for Prime customers with a small monthly or annual subscription fee. It also comes with the latest films and videos to watch and enjoy. I can not find any other online store offers these much benefits.

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    Customer ServicePricePunctuality & SpeedEase of Use

    Reviewed Feb. 9, 2020

    Easy to use, quick for gifts, Easy returns via Kohl's especially and quick deliveries. Has wide selection. Even with annual fee, the free shipping, movies, photos and music worth it. Good customer reviews. Only draw is a little hard to ctc directly via phone but worked with that. Love their audiobooks and free Prime movies. Wish they had cable. I had one of their Fire phones and loved it, sorry they don't make anymore.

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    Customer ServicePriceRates

    Reviewed Feb. 9, 2020

    Very large selection. Always have what you're looking for at a great price. The two day shipping option with Prime membership is great. Super simple free returns, and great customer service if you need it.

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    Reviewed Feb. 9, 2020

    Amazon has a large select of most things. It’s very convenient to shop from home and packages are usually on time. However shipping can be a little much, at times. I shop sparingly with amazon but overall I have been very satisfied.

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    Punctuality & Speed

    Reviewed Feb. 9, 2020

    Love shopping on Amazon. They have such a wide variety of products. Whether it's for the house, for ourselves or for out pets, we can almost always find it on Amazon. The shipping is fast, especially with Amazon Prime. You also get a great selection of movies and music with Amazon Prime. I am able to do most of my shopping at Amazon and have found that a lot of the things I get, I save money compared to going out and buying at the individual stores.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 9, 2020

    Lots of variety and options. They have different price points for almost every product so you can purchase a product in your budget. I like how they have reviews for all the products. Amazon Prime makes it really easy where you can get items at a cheap price quickly with free shipping.

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    Staff

    Reviewed Feb. 9, 2020

    I always check 2 places when I need to purchase something: Walmart and Amazon. I love the reviews on Amazon, they are very helpful when making a decision. And now there are multiple ways to return an item, some of which don't require a printer or a label. Awesome!

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    PriceRates

    Reviewed Feb. 9, 2020

    Prime benefits shipping and movies are a good deal. Although many times a low-cost item it is easy to comparison shop and see extra cost is added to the price so shipping is not truly free. Although all in all still worth the monthly fee, especially if frequent orders are placed and one uses the movie streaming.

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    Reviewed Feb. 9, 2020

    Amazon is my first go to shopping place for just about anything I may be looking for! I use their subscribe & save feature for all of my monthly needs such as laundry soap, dryer sheets, doggy pads, vitamins & supplements, etc. I usually find hard to find items on their site as well such as replacement bulbs for my wax warmers. Also buy lawnmower blades, lift kits for trucks, tools, and K&N filters as well. I cannot say enough about how happy I am about my experiences with shopping on Amazon!

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    TechPriceStaffRates

    Reviewed Feb. 9, 2020

    I find many of the products I need to shop for on Amazon - most of these items are for pet care, but also I've purchased household items, books and sometimes food - all arrived within a few days and in good condition. Pricing is very competitive with local vendors and other online companies and free shipping (with Amazon Prime) makes it a 'no brainer'.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 9, 2020

    I have been very satisfied with everything. The one problem I had was immediately rectified. Delivery was excellent and on time. Communication with sellers was quick, concise and very accommodating. I am continually surprised with the service.

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    PriceRates

    Reviewed Feb. 9, 2020

    I purchase from Amazon on a regular basis and have always received the correct items and they were always delivered on time. The quality of the items has always been as expected, and the prices are very competitive.

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    Punctuality & SpeedOnline & AppStaff

    Reviewed Feb. 9, 2020

    The piece is real good and the shipping is so fast. I love to look at all the good stuff that is on the website and shop at home and the people that work there help you if something that I mess up.. They have what I be looking for.

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    Sales & MarketingMaintenanceStaff

    Reviewed Feb. 9, 2020

    Amazon has a excellent return policy but you need to be careful who you are actually purchasing from. Third part sales can be rather difficult to get warranty/ refunds/ replacements from. You have to really complain loudly with AMAZON when the third party seller neglects to honor their promises. Most of the time AMAZON will fix the problem but not always. One of AMAZON'S biggest problems is not weeding out the unethical third-party sellers quicker.

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    PriceRates

    Reviewed Feb. 9, 2020

    I hate going shopping in a store. Traffic, parking, crowds--no thanks! I like the convenience of shopping online with Amazon.com. Since I'm an Amazon Prime member, I like the extras that I get like free shipping, movies, books, and music. However, sometimes Amazon doesn't have the best price. When I find that, I think that the shipping is included in the price so it's not really free. I do search for products online; I'd say 87% of my purchases are from Amazon.

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    Punctuality & Speed

    Reviewed Feb. 9, 2020

    Free two day shipping is offered for Amazon Prime clients. But we've received our packages a day or two later than reflected when viewing and ordering the product. It's frustrating if I am counting on the item arriving on a specific day.

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    Punctuality & SpeedBilling

    Reviewed Feb. 9, 2020

    I love Amazon as it is so easy to find any item and and payment is a snap! My family all buy on Amazon especially my busy granddaughter who is studying to be a Physician’s Assistant and gets all her medical books easily and quickly on Amazon Prime.

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    Reviewed Feb. 9, 2020

    Amazon has EVERYTHING. Having a Prime membership gives you so much. You get a great app to watch some of the best series like the Marvelous Mrs. Maisel. You receive Free shipping that’s faster than anyone I have ever seen. You get to read reviews of items that you are thinking of purchasing. You get to compare items for things like coffee makers, candy, clothing and shoes. If you need it, you’ll find it on Amazon!

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    PriceRates

    Reviewed Feb. 9, 2020

    Amazon is my go-to store.. it has everything! And with Prime I don't pay shipping! I have bought items from household to garden to pets.. I generally find lower prices on things I want. Returning things is simple... Only once was I charged for returning an item that didn't work for me.

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    Customer ServicePricePunctuality & SpeedMaintenanceRatesTimeliness

    Reviewed Feb. 9, 2020

    Every time I need something urgently and at a good price on Amazon is where I find it. They have a wide variety, great lower prices and usually with shipping the next day, even same day delivery I’ve got a few times. When it comes to customer service they have the best team I’ve seen. I’ve had problems with items that has come broken or damaged, contacted customer service and they immediately processed me a replacement of the items and the returning shipping of the damaged ones at no cost plus the replacement usually arrives the next day.

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    Punctuality & SpeedStaff

    Reviewed Feb. 9, 2020

    BEST del co. I’ve ever exp! Pkgs always in top condition, quiet vehicles, friendly drivers, no supervisors along harassing drivers. Would use Amazon over FedEx, UPS, UPSS speedy. Clean vehicles. They don’t drive on your lawn or throw packages.

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    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Feb. 9, 2020

    I feel that Amazon is a great online experience for people that don’t have the time or the ability to shop like they use to. Being an Amazon prime member even gives you the opportunity to receive next day delivery. I like shopping here cause you are able to track your packages and they also snap a picture and send it to you when the package is delivered. They have comparable prices and usually will work sufficiently with you if somehow you received the wrong item, something was wrong or even missing. So I highly recommend you shop Amazon, some of the best prices, fast delivery and very friendly customer service.

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    Customer ServicePricePunctuality & SpeedRatesHonesty & Transparency

    Reviewed Feb. 9, 2020

    A very honest and straightforward company that is committed to honesty and decent prices and also a wide variety of products for everyone, they are very quick in their response to issues and solve them in a reasonable manner.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 9, 2020

    I love the ease of shopping Amazon at any hour I choose, I also like the very fast delivery right to my front door or to my post office box whichever I choose. I can also pick out items and have them delivered to whatever recipient I decide upon which saves me time and effort going to the post office. Prices are very comparable if not better than a lot of Intown retail.

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    Staff

    Reviewed Feb. 9, 2020

    Most experience have been good. Sometimes the products are not described very good and the picture does not allowed to really understand the quality of the materials. Some of the products have very limited picture angles.

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    PriceRates

    Reviewed Feb. 9, 2020

    Amazon has everything, and I mean everything from refrigerators (I bought one there) to products you can't find in a local grocery store. Not only is there a massive selection, but there are reviews of products that are very pertinent to the product you wish to purchase. The prices are usually always better than local and you don't have to leave home. The Prime account allows delivery without charge (other than once a year minimal amount) and returns are easy.

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    Reviewed Feb. 9, 2020

    I enjoy shopping at Amazon, it is a one stop shopping. The only thing that I don't like is that sometimes I can't return some of the merchandise and I am stuck with the item. Amazon has a great variety of merchandise.

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    PriceStaffRatesValue

    Reviewed Feb. 9, 2020

    Since we joined Amazon Prime, a few years ago, all my gift, household goods and some grocery shopping has been accomplished on this site as well as Prime Video for movies. I feel the variety of high quality merchandise from all over is the key to finding everything I want at the best price. All the online shopping I did before Amazon was more time consuming and more intensive because I bounced around many different sites and merchants. Now I spend very little time "hopping" and more price comparing on one site. Also, with Prime everything is delivered free, in one or two days, and the annual fee is a fraction of what I would have spent on shipping items and the other benefits help make it a great value. I highly recommend Amazon Prime.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed Feb. 9, 2020

    I am really becoming fed up with Amazon - whenever you search for something, it is hit or miss whether you will actually get results related to your search - even if you searched for a specific item and brand! What you WILL get is pages and pages of unrelated "Sponsored" products that Amazon wants you to buy. They don't even seem to care if you find what you are looking for! They throw in things like "Editorial" articles (unasked for and unwanted) and EVERYWHERE there are ads. They actually make it HARD for you to shop and spend money - which is what you would ASSUME that they would want!

    Now Amazon has also started throwing in even MORE ads when you try to add an item to your cart - half the time it doesn't even get into your cart because it takes forever to load all the stuff they want you to have to look at - that is now their first priority. I assume they must get significantly more revenue from advertising than from actual sales, and that is reflected in their lack of interest in customer service. Trying to shop on Amazon is getting to be so frustrating that I am seriously thinking about not renewing my membership in the future.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Feb. 9, 2020

    Amazon is a lifesaver for me. I have become increasingly disabled in the last few years which makes shopping in stores very challenging. Amazon never ceases to amaze me at the variety and scope of products that it sells! And it's customer service is unbeaten!. Returns are easy and problems are resolved immediately and to my satisfaction. An Amazon gift card is always one of my favorite presents with things just waiting on my wish list.

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    PriceRates

    Reviewed Feb. 9, 2020

    Amazon is awesome; WELL worth the Amazon Prime membership fee. Competitive pricing, free 2 DAY SHIPPING, folks! Not to mention all the tv perks, etc. Glad to get away from brick and mortar stores!!!!

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    Punctuality & Speed

    Reviewed Feb. 9, 2020

    I have bought curtains, flower pots, games, cd's, Amazon alexa products, socks, shoes and more from Amazon and have always been completely happy with them. Whenever I need something I always go to them. I tell my friends and my family all the time. The delivery is quick and always exactly what I ordered.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 8, 2020

    Amazon is my go-to place. They have just what you need! I find everything I am looking for and at a great price. Shipping is reasonable and quick. When I want to shop Amazon is it. I shop Amazon and save every time.

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    Sales & MarketingPriceRates

    Reviewed Feb. 8, 2020

    You can find just about everything on Amazon. They usually offer the best prices, promotions and I always feel secure with my purchase when free shipping and returns are offered. I think they have the best policy of all the retailers online.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 8, 2020

    Wonderful experience, a courtesy of employees at customer service, fast delivery of my order. Lost merchandise problem handled quickly and efficiently.

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    PriceRatesTimeliness

    Reviewed Feb. 8, 2020

    With a Prime membership we find just about everything we need on Amazon at a great price. Plus the items we buy often arrive the next day! Don’t know how they manage that but it really is a good service. Occasionally we need to return an item and since Kohl’s is partnering with Amazon to process them returns are simple. My husband can’t stop buying stuff!

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Feb. 8, 2020

    It's the variety of items that keep me buying. No matter what I am looking for, Amazon has it. Towels, lighting, plants, clothes, furniture, vitamins, emergency food. I needed to replace tablets and ointments in my First-Aid kit and they had everything. Delivery, even wothout Prime, is very fast. It's a pleasure to call customer service. Everyone knows what they are doing. And the customer reviews are very helpful.

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    Punctuality & Speed

    Reviewed Feb. 8, 2020

    Value and convenience is great. That being said, I have had some issues with shipping even being a prime member. I will order and date of arrival doesn't always come to fruition. I have ended up waiting an additional 2 to 3 days for an item.

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    Value

    Reviewed Feb. 8, 2020

    Amazon always treats me right. Best value, best products! I have always been satisfied with every order I have done with Amazon. I have used Amazon for more than 5 years and always orders are correct. I haven’t 1 time been disappointed!

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    Reviewed Feb. 8, 2020

    Overall I feel Amazon is a "good thing" even though it (and others) is killing local brick and mortar retailers. The product assortment is vast, the search engine is good and even if I don't know the exact description of the widget I am looking for, the analytics steer me in the right direction. I think this is what sets Amazon above Walmart.com, AliBaba, Ebay etc.

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    Punctuality & Speed

    Reviewed Feb. 8, 2020

    I like the fast delivery method and the number of choices you have for selections. I also like the return policy and the fast return of funds if not satisfied with the items... I also like the fact that I can return my items to Kohls instead of wrapping them back and taking them to the post office or UPS.

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    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2020

    Amazon is just about the best place to order things online. They always come through for everything I need. Can't really say enough when you need anything. They get it here quick and they are very helpful when there is a problem.

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    Reviewed Feb. 8, 2020

    I love the many options of buying you have with Amazon. You can either purchase some items such as books brand new or used, Amazon is my go to for school books. The delivery is always great and on time.

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    Staff

    Reviewed Feb. 8, 2020

    The variety of products offered is great! The free two day shipping with Prime also adds to the positive shopping experience. The opportunity to buy almost anything you need, all in one place is amazing especially for someone, like myself, who is disabled and unable to get out to go shopping. The option to also order groceries and hand made items is also a wonderful option. I can even do my holiday/birthday gift shopping and have it delivered to my loved ones which is also a great help to me. Amazon.com is not only convenient, it is a useful tool for disabled people.

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    Refunds & PayoutsFollow-Through

    Reviewed Feb. 8, 2020

    I order 90 percent of my household's apparel as well as other household items from Amazon. The sizes and description have always been spot on and I've never had to return an item. The quality of the garments have been as expected. Many of my small appliances, such as a blender, toaster, electric can opener, crock pot, and my steam floor mop have been purchased at Amazon. Each one of these items are of good quality and value for the money I paid for them. I have Amazon's prime subscription, my deliveries are always delivered on the date and within the time frame as promised.

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    Profile pic of the author.
    Customer ServicePriceRates

    Reviewed Feb. 8, 2020

    I'm very happy with my Amazon account. Bringing chronically sick and having pain issues often keeps me confined to my home. Amazon makes it possible to order the things I need from my cell phone and delivers within a few days while offering products at comparable prices.

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    Sales & MarketingPunctuality & Speed

    Reviewed Feb. 8, 2020

    The fast and free shipping and variety is really king - but there are a lot of things I wouldn't buy on there like electronic or brand names b/c they can easily be counterfeit, used, refurbished and advertised as new, etc.

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    Customer ServicePriceStaffRatesTimeliness

    Reviewed Feb. 8, 2020

    Amazing selection, prices and free two day delivery for prime members! Same day delivery offered on select items. I love that I can read reviews, answers to common questions and ask new questions when necessary. Great customer service, support and easy returns. You can even take returns to your local Kohl’s store. Highly recommend!

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    PriceRatesTimeliness

    Reviewed Feb. 8, 2020

    Same day and next day delivery. About says it all. Need to be more competitive with pricing, but overall no one else can match the convenience of buying from your couch and delivered next day. Prime membership should be cheaper as well.

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    PriceStaffRates

    Reviewed Feb. 8, 2020

    I appreciate the detailed descriptions, the variety of a given product, particularly the competitive pricing. All of the merchandise my family has purchased through Amazon, has met or exceeded our expectations. I am also very satisfied with the expedition of shipping. The team members who make the deliveries, do so with care and timeliness.

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    Profile pic of the author.
    Refunds & Payouts

    Reviewed Feb. 8, 2020

    I am more frequently turning to Amazon to fill my grocery and household needs as retail stores continue to reduce inventory. I often can qualify for free shipping, meaning I do not need to pay for Prime.

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    StaffTimeliness

    Reviewed Feb. 8, 2020

    This is a great company, especially with the prime membership. If you have items you purchase monthly or even up to every 6 months, each month you have 5 set for delivery you save 10%, less than 5 still gives you 5% off. So setting it up to have it delivered instead of a trip to the store is amazing. I used to buy my monsters at A Costco/Sam's Club type of store but through Amazon I can get them for the same or less than I would pay at the store before you add on the tax, this way the tax is already included and I’m saving money. Plus the 2 day free shipping (or 1 day or same day free shipping) makes it awesome.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 8, 2020

    Saves me wasting my time running around to all the stores in the area looking for things they don't have and at higher prices. Sometimes listed online and stores still don't have in stock. If I collect items and put in my cart until I have $35 or more the shipping is free. Items come very fast.

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    Customer ServiceRefunds & PayoutsEase of Use

    Reviewed Feb. 8, 2020

    I have Amazon Prime which I really like a lot. I get prime video with many different movies and TV shows etc. I think my favorite thing about Amazon is the free shipping. They have superb delivery. They tell you when a package is going to be delivered and it always gets there on time, plus I'm not able to track the package too if I need to. The return system is great. When I order something and I want to return it I just go in plug in what are returning and where I'm going to return it. The best part is that I can return a package at Kohl's department store. Amazon just sends me a barcode by email, I bring my package to the store and they scan the code and that's it. I also like the fact that they have a lot of reviews on products, and I utilize their repeat deliver methods for vitamins, pills, etc. Overall Amazon is just easy to use. Only complaint is customer service if I need to resolve something by phone.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 8, 2020

    Very convenient. They have just about everything, and the prices are decent. The delivery sucks though. My packages get lost all the time, and they'll "deliver" something but end up taking it to the wrong address. It's so frustrating. Customer service can be annoying sometimes too. For many of them, English isn't their first language, and that's fine - but it becomes a problem when they don't know what I'm talking about, and now there's this language barrier. And then I get to go around in circles with the service rep and nothing is accomplished. It can get annoying.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 8, 2020

    I love shopping with Amazon. They have anything you're looking for and some things that you didn’t even know you needed. Prices are fair and delivery is quick. Making returns is very easy. I got a Prime membership this year and I am hooked on some of the Amazon original programs. I would recommend Amazon to anyone.

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    Customer Service

    Reviewed Feb. 8, 2020

    Simply put, I LOVE Amazon. I love the fact that Bezos started in his garage, I love how he stayed the course and expanded (and continues to expand) the vision, products, and convenience for customers. The customer service has never disappointed me (and that is hard to find these days) and the variety is reading materials, merchandise, electronics, accessibility to the product is unparalleled. I love how a lot of the earnings are used to enhance products and services, and this may be a little forward, but I love the hedge fund management attitude of you won’t blackmail me, I’ll share the information for you, take calculated risks. ???‍♀️Sorry, I had to say it. I LOVE Amazon.

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    TechPricePunctuality & SpeedStaffRates

    Reviewed Feb. 8, 2020

    Like it when I use Prime delivery with Amazon. Usually gets here on time. Great selection and price. Customer help very prompt. Returns are easy. Know where the provider is from. This is important to use United States companies.

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    Reviewed Feb. 8, 2020

    I love Amazon! My orders arrive timely and I am always notified if there is a delay in shipping which is rare. Product is always correct! Amazon is great when you need a special gift for someone as they have so much to choose from!

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    Customer Service

    Reviewed Feb. 8, 2020

    Amazon is incredible. They have a wide variety offering and their customer service is on point. They take ownership for lost orders and always send a replacement without question. I will continue to use amazon for life.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 8, 2020

    I check out 99% of my larger purchases with other sites to make sure I'm getting the best price, Amazon is normally the best, but there are some sellers that are ridiculous on their prices. Especially when buying seasonings or spices. Walmart almost always is the better choice. But have to love the fast delivery time!!

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    Punctuality & Speed

    Reviewed Feb. 8, 2020

    I truly love Amazon and the variety of products they provide. I a a prime member which has many benefits and shipping is free and fast I shop for all my daily needs and products and I enjoy Prime music and videos.This truly is a one stop shopping experience and I am so happy to be a member.

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    Punctuality & Speed

    Reviewed Feb. 8, 2020

    Amazon is awesome. It really just depends on what you buy, because it maybe good quality or it may not. Products tend to arrive whether quickly, so double check where the carrier is shipping from. There are situations where the carrier maybe very far away, and it could take up to several weeks for an delivery. Also, some products may not appear as they seem when they arrive.

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    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2020

    Everything and anything is available here. Ordering his quick and accurate online and the delivery is excellent. If there is a problem encountered They ensure a quick resolution. Like doing business like this.

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    Customer ServiceTechPriceRefunds & PayoutsStaffBilling

    Reviewed Feb. 7, 2020

    In December we had a fraudulent purchase on our Amazon account that was charged to our credit card. We disputed the charge with our credit card company and they in turned closed that account and reestablished a new account. The unusual events for a fraud purchase, the merchandise was delivered to our house which we immediately returned to the vendor.

    Do to these events, Amazon has locked our account and we have done everything they have requested to resolve the issue. We had to give them a new credit card number for the charge of the merchandise and in turn they would apply the full vendor credit. That has not been done. Their response when called is that we will receive an email with instructions on how to unlock our account. Some of these emails have not been received(?sent) others have gone to an archive file on our email.

    At the beginning of this frustrating episode, I had renewed our Prime membership for a full year. This Prime is attached to the locked account and is not usable even though we have paid for the service. To date, we have had no success with Customer Service by phone or email. The customer service reps are human robots that have no capabilities to provide customer service. They just answer phones.

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    Maintenance

    Reviewed Feb. 7, 2020

    Just wanted to say thanks to Amazon for always being there good or bad. You’ve always did your best to fix issues. In a world of complaints I wanted to say thank you. I’ve been a prime member for a year now and love it. Lots of benefits.

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    PriceRates

    Reviewed Feb. 7, 2020

    Amazon is a great store filled with tons of variety. It's my usual go-to for price checks and deals. I usually find goods I'm looking for, a few dollars less than other retailers. Their shipping options are great and gives them an edge over competition.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 7, 2020

    I love shopping on Amazon, very easy and convenient, quick shipment with Prime. Some things are cheaper and then some things aren't but that's where comparing prices comes in to play. It's definitely my go to retailer online, would recommend a thousand times over.

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    PriceStaffRatesTimeliness

    Reviewed Feb. 7, 2020

    You can find about anything that you want or need at Amazon. I wanted to buy a Serger sewing machine. I priced used ones and new ones. I was able to get a brand new one with a dented box for the cost of a used one. It arrived and it is in perfect shape. It has every thing I want. I also am a Prime member a get next day shipping. Over a year that saves a lot of money. Shipping fees are crazy! I also order on Amazon Smile. Every order has a small portion go to a charity that I choose. Also, if you need to return something, I can go to Kohl's and drop it off. They will take care of the return shipping to Amazon. I have never had a bad experience! So they are the first place I check, when I need something.

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    Reviewed Feb. 7, 2020

    Amazon has the items you need and the wants you never knew you wanted. The reason for my answer is simply the fact you think of something you see somewhere chances are Amazon has it and within a couple of days or even overnight sometimes you get it in your hands!

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    Customer Service

    Reviewed Feb. 7, 2020

    Amazon offers almost anything you need to shop for, makes it so easy for me to shop as I have health issues. No hassle shopping and delivered to my home. I am a Prime member so free shipping on Prime items. Easy Returns on most items. Great Customer Service which has depleted in today's Corporate world. Thank-you.

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    Punctuality & SpeedRefunds & PayoutsRates

    Reviewed Feb. 7, 2020

    The range of products is exceptional as we can almost always find some particular item that we are interested in purchasing. Delivery of products ordered is very fast. This is a company that we always go to in order to locate and pay for whatever it is that we are interested in obtaining.

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    PriceRatesTransparency

    Reviewed Feb. 7, 2020

    Always available with everything I need with suggestions and best prices. I recently received an item from UK. Always get what I expected in record time. Get updates on every stage of the order to delivery process.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    Only online company that I know of that, even though their calls are outsourced, will still connect you to someone in the US just by asking, and without any hassles. Not to mention their customer service is outstanding.

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    PriceRates

    Reviewed Feb. 7, 2020

    Amazon does have good variety of items however the price could be more competitive. For example some of the electronic items are as pricey as other retail stores. Also, free shipping is only above $25 which makes it difficult to buy just one or two items.

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    Price

    Reviewed Feb. 7, 2020

    I have always had good results when ordering from Amazon. Some things are pricey but overall not too bad. Always check out the seller to make sure they take returns and/or exchanges. Also ask about return shipping as to whether you have to pay the return shipping and be sure to find out if there is a restocking fee.

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    Customer ServiceTechPricePunctuality & SpeedRatesTransparency

    Reviewed Feb. 7, 2020

    There is a shower curtain I ordered a few days ago in January, just an ordinary shower curtain. I am in the process of moving and going to update a bath, and it said it will not come until March 27th! Even if this shower curtain came from ICELAND, over two months and extra shipping with no other better options seems a bit much. This is the vendor, not Amazon, I am sure, as I have never had this occur when I shop Amazon regularly. My packages arrive on time or early. My package yesterday was delivered with an emailed receipt and photograph of where it was left on my porch. Returns are made easy, swift, and customer service is great -better than most places and this is why I continue to use them. Price, variety, and convenience would be nothing without the other side I mentioned. I just wish there was a faster way to get my shower curtain! I may change addresses and have a problem!

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    Reviewed Feb. 7, 2020

    The products can be deceitful. Some come smaller than what your ordered. And some don’t last long which make a buy useless. But some are great. The problem with it is you never know the true quality of what you are getting.

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    Punctuality & Speed

    Reviewed Feb. 7, 2020

    When I need something out of the ordinary, I always go to Amazon first. I can usually get it fast with prime and I don't have to search high and low locally for what I need. Very convenient and I have not had many issues with products. Always just right and there when you need it!

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    PricePunctuality & SpeedRates

    Reviewed Feb. 7, 2020

    I was a bit intimidated when first purchasing anything online until established on account with Amazon. It’s not only super convenient, but enables me access to a variety of item, comparison pricing, and quick delivery. Hate to jinks myself, but I’ve never had any issues with any product I order there. Return policy is very simple as well. Shopping from home in your pjs, can’t beat it!!

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    PriceStaffRates

    Reviewed Feb. 7, 2020

    Amazon is easy and convenient. I have had very little trouble with purchases and delivery. Prime membership is absolutely worth the Price with the benefits. Free delivery is fantastic, though sometimes things can take a little longer to get to where I live. Usually items do arrive within the two days like they should. I like being able to buy open box items for significantly less than buying brand new and you can see a description of what is wrong with the open box items, which is usually damaged packaging. I like that I can have things gift wrapped and sent to family members, it makes sending gifts to my in laws in another state very easy. When I lived in Maryland I used prime restaurants and prime fresh all the time, at least once a week. Unfortunately those services are not available in Maine.

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    CoveragePriceRefunds & PayoutsStaffRates

    Reviewed Feb. 7, 2020

    We have shopped Amazon for years and always find them a pleasure do deal with. We live in a isolated area where there is no shopping unless you want to drive over 200 miles to the stores. It really doesn't matter because Amazon can deliver what we want or need when we want it and accepts returns without any hassles. You may find a product for less money at other places but when you figure tax and shipping it always comes in higher than with Amazon. We have bought a few items of clothing throughout the years and have also returned some. Other than this they are where we shop. We buy paper products from them as well, such as stables for house. We always check other outlets first but always end up going to Amazon.

    After many years of shopping with this store, without a doubt we know for a fact that we do not have any worries about a return or refunds with this outlet. If we have any issues we can always rely on a Rep. taking care of it without any stress on our part. They have always come through 100% for us. There just isn't any online store like this one for shopping for they cover anything one might want to buy, all lines of any product you are interested in along with reviews which greatly help in making decisions to purchase. They continue to be our number one online for us, can't see that ever changing.

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    PriceRates

    Reviewed Feb. 7, 2020

    Everything good and all products, the prices are super good too. I don't have no problems. Y'all don't need to change nothing. Because is easy to find the products and all the time have a good deals, easy access for everyone to find the products.

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    Reviewed Feb. 7, 2020

    Amazon is a name I trust for all my on-line shopping needs. They stand behind their products and I can always find what I need at Amazon, such as automotive, household, clothing or personal items. Also, Amazon Prime is awesome.

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    StaffBilling

    Reviewed Feb. 7, 2020

    Christmas shopping this year was easy, convenient, economical and stress-free on Amazon. I was able to get ideas on what's trending and read the reviews to help me avoid mistakes. As an added bonus, I saved $100 by signing up for an Amazon store card when I was checking out. This card is not a credit card - it is only good for Amazon purchases - and I will be able to use it for my frequent Amazon shopping in future.

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    PriceRates

    Reviewed Feb. 7, 2020

    Pros - I don’t have to go out. Some things are cheaper. I can get items delivered monthly. There are a few things I can watch free. Kindle period. Con-Membership price has gotten too expensive. I am going to have to really look at cost vs use and may have to cancel soon.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 7, 2020

    Variety of products with fast delivery and easy return program. You can shop with assurance that your needs will be considered under all circumstances. Their customer service people are most helpful for most every situation that may arise.

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    PriceRates

    Reviewed Feb. 7, 2020

    There is the ease of accessing Amazon almost anywhere, add-on apps to compare and track prices. Daily deals allow for not only great specials but also to discover new products easily. Free shipping that is 1-2 days, or incentives to consolidate shipments make for a pleasant experience.

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    Price

    Reviewed Feb. 7, 2020

    Great company that ships and honors their word with my experience. I've been using Amazon Prime and Amazon for years to order items I can't normally find locally. Walmart is overpriced and the hustle and bustle is a deal breaker for me.

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    PricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Feb. 7, 2020

    Easy to order, always in stock, orders are delivered quickly. Great refund policy. Very convenient and the prices are reasonable. If a product arrives damaged, they refund your money within a couple of days. Saves in running around and is delivered right to you.

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    PriceStaffRatesTimeliness

    Reviewed Feb. 7, 2020

    I go to Amazon.com first for almost all of my retail shopping. Great return policies and so many choices. Shipping is amazing, so many items available next day. Almost always have the best pricing and prime is just the icing on the cake.

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    Sales & MarketingPunctuality & SpeedHonesty & Transparency

    Reviewed Feb. 7, 2020

    Amazon is a great company. I love their speed of service and delivery. The only thing I dislike is that Amazon sales cheaply made clothing products made in China for whom uses less than honest photos of said products. Thus making it hard and time consuming to shop for good products/clothing due to having to carefully discern and sift through the barrage of Chinese crap which could even be unhealthy for consumers or below legal consumer standards in the U.S..

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    PriceStaffRatesHonesty & Transparency

    Reviewed Feb. 7, 2020

    Amazon saves time & money with their sophisticated delivery system. Instead of getting in a private car, driving around here & there looking for things, a dedicated UPS driver delivers packages to individuals. Two, it's easy to compare prices on Amazon, plus consumer reviews usually give an honest assessment of items. I'm not crazy about how Amazon treats its employees, but, I live in a rural area, and for me, the company's existence is a real boon.

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    PriceRates

    Reviewed Feb. 7, 2020

    ALL good with never a problem! Selection/price/shipping/service/packing/...and I am a long-time user and have ordered a variety of item (house/clothing/plants/bath supplies/etc). Some have been gifts as well! I will certainly be staying with Amazon!

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    Reviewed Feb. 7, 2020

    I ordered a wedding dress using Amazon from BeDazzled. It was delivered earlier than they said. The description was perfect. I ordered it 2 sizes too big and it fit perfectly. I am overly happy about my decision and the look of the dress.

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    Reviewed Feb. 7, 2020

    Life changes as we get elderly. It’s so easy to shop from home and have your item door-delivered within 24-48 hours. No traffic, no crowds, what can be more comforting than this? A pure delightful shopping experience from your best lounge chair with a cup of coffee in your hand.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed Feb. 7, 2020

    I’ve shopped at Amazon for a few yrs now. I like Amazon because it has anything you're looking for. The service is wonderful. I have never had a problem with returns or help with a product. They are fast to fix the problem. I receive my orders exactly when they say. If there is a delay they always send a notice explaining. You can send orders to other addresses which is great for me. I help my mother-in-law out who lives in a different state. She’s not a healthy woman and doesn’t get out much to shop so I have orders shipped right to her door. With that being said Amazon is a godsend in so many ways.

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    PriceRates

    Reviewed Feb. 7, 2020

    Everything I have purchased through Amazon has been more than I expected! I have found everything I was looking for also. The clothes fit, the parts for our new truck work and the household items were easy to find and reasonably priced.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Feb. 6, 2020

    I've just had the worst experience with Robert a Amazon refund manager. Very unprofessional loud and unwilling to listen. He literally cursed me and called me out of my name. I am so angry right and my issue wasn't resolved. Needless to say I emailed corporate and I'm now waiting to hear from them. The absolute worst customer service I've ever experienced with any company.

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    Refunds & Payouts

    Reviewed Feb. 6, 2020

    Amazon is the ideal store! I can shop wherever I am and at any hour of the day. With Amazon Prime, I could get the item in a couple of days. At times when the product is not what I expected or if I need an exchange, I could return it and my refund is in my account even before they receive the item. I don't think any other store would beat Amazon!

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    Punctuality & SpeedRefunds & Payouts

    Reviewed Feb. 6, 2020

    I just love the fast service the product and if you not satisfy they will see to it that get a replacement or refund... But I never had a problem. Everything was to my need. No need to worry about not being happy with everything I order.

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    CoveragePricePunctuality & SpeedRates

    Reviewed Feb. 6, 2020

    I have had great experiences with Amazom.com shopping. When I have had a problem, they have quickly repaired the order. I am pleased with my experiences with them. All items have proven well worth the price. Delivery is fast and well packaged.

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    PriceStaffRates

    Reviewed Feb. 6, 2020

    When I first started buying from Amazon I thought this is great. I can get stuff that's pretty reasonable because when you go to the store to buy it it's a different price. You can also buy groceries, hardware, lawn care, I mean whatever you want. They have it from clothes to refrigerators, car parts etc.

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    Punctuality & Speed

    Reviewed Feb. 6, 2020

    The convenience is great, and they have many hard to find items that I never see when I'm shopping in stores. Everything arrives quickly, too. I recently purchased some flashing LED lights for a party at work, to put in the drinks, and they upped my tips by a hundred dollars.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    Overall, I do like the fast delivery on the majority of items purchased. Buying clothing can be a challenge if you are not familiar with the company brands. Most non U.S. clothing for adults run small almost childlike size. Do your comparison shopping, there are some items that you may find cheaper elsewhere. Online returns or replacements is hassle-free and easy. Customer service will return your call ASAP and you speak with live representatives who are pleasant, polite and will help to resolve your issues. There is an new addition to the return policy where Kohl's department store will accept your returns. It is free and easy, the only downfall is if you don't have a Kohl's store near you. You can ship to multiple addresses which comes in handy when you have multiple gifts to send for birthdays, holidays or special occasions.

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    Punctuality & Speed

    Reviewed Feb. 6, 2020

    I can always find what I’m looking for on Amazon, or something comparable. The option of Amazon Prime makes it even better. Fast delivery, and great service. Searching for items is convenient and very quick.

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    Sales & MarketingPunctuality & SpeedTimeliness

    Reviewed Feb. 6, 2020

    Plenty of choices, stand behind their sales, and quick deliveries. It is the best no hassle way to shop. When we need something like batteries, just ordered them they arrived next day. No running from store to store trying to find something. Need something last minute for kids school project they forgot to mention, next day. Have more time more choices and options, just love the service, plus the extras we get with Prime are the best.

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    PriceEase of UseRates

    Reviewed Feb. 6, 2020

    Amazon Prime is a wonderful thing to have. When shopping you have a great variety to choose from plus free shipping. It usually comes in 1 to 2 days. Also you get to watch a good variety of movies. There are premium channels you can add on for a nominal fee. I have added on 2 channels. It is very easy to navigate through the website to make any changes. I also have subscribed to kindle unlimited. You have lots of free books to chose from with a huge variety of interest. I read all the time. Although there are great deals on Amazon you will need to know your prices. I have seen some products cheaper elsewhere.

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    Reviewed Feb. 6, 2020

    With Amazon, you do not need to shop at 10 different stores to find what you are looking for. There is so much variety. I find the product usually arrives far in advance of the date it is supposed to arrive. Great store!

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    PriceRates

    Reviewed Feb. 6, 2020

    I no longer bother with retail stores...Amazon has everything I need..(and some things I don't). I can always find the best price at Amazon as I do shop around on the internet for the best price on bigger ticket items...and always go back to Amazon.

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    PriceTimeliness

    Reviewed Feb. 6, 2020

    Amazon has just about everything you could possibly want. Some things they can get delivered FREE to you the same day. Other items may take a couple of days. Returns are easy to send back. The items you buy are quite a bit cheaper than what you would have to pay if you purchased from the store.

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    Reviewed Feb. 6, 2020

    Most everything & anything is available at your fingertips, recently hosted a wedding & were able to get, table linen, apparel, outdoor solar lighting etc. delivered right to our door, which was most valuable since we only had a few weeks to pull it all together while working. The wedding was a beautiful success, by the way!

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    PricePunctuality & SpeedRefunds & Payouts

    Reviewed Feb. 6, 2020

    Amazon.com online shopping is always a pleasure for variety, cost and fast free delivery. Got everything, one stop shop. For economy and convenience, the Amazon platform is the best. Safe, reliable and easy returns and refunds.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 6, 2020

    They have a large variety of item to choose from but prices on the same item may change from day to day. If you order an item, make sure to see who the seller is even if it prime shipping. If the name look Chinese beware their product are not the best quality a lot of the time. And sizes for clothes are super small! But overall, very quick deliver if you're a prime member!

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    Reviewed Feb. 6, 2020

    I love Amazon! They never disappoint and I don't even have to leave the house! We buy the essentials and more. Now I can save money with subscriptions on pet food, dish soap and more. Makes life a ton easier being a single mom of two.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    They have good customer service. It is easy to return items, and they have fast delivery. There is a large selection of items to buy in many different categories. The online reviews of other shoppers is very helpful.

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    Customer ServicePriceRates

    Reviewed Feb. 6, 2020

    Great service. Easy process. Easy purchase, cancellation and return. Love it. Prices are not the cheapest though. I always find better deals in eBay. but the delivery and customer service lack comparing to Amazon.

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    Refunds & PayoutsStaff

    Reviewed Feb. 6, 2020

    Anytime I wasn't happy with a purchase on Amazon's site, they had no issues on helping me with returns, refunds or exchanges. Since I am a Prime member 2 day shipping is free on most orders and a boot for watching movies and prime shows on my FIRETV. Shopping online with Amazon is a time saving experience for me because they have everything I need for the times I need to do on the spot purchases from home or when I'm away on business trips.

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    PriceRates

    Reviewed Feb. 6, 2020

    Amazon is great for convenience. I work 16 hours days and I do t have time for shopping therefore I use Amazon. Their prices are not always comparable to other stores for instance Walmart. I have found things ordered on Amazon much affordable at Walmart.

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    Reviewed Feb. 6, 2020

    I buy mostly books and bags on Amazon. The part that has me going back for more is the variety. For books, I can get out-of-print books that I can't find anywhere else. Because Amazon has so many different sources of book sellers, I have never been disappointed when I went looking, always finding what I wanted. The same goes for purses. I have recently stopped buying leather purses and Amazon has a great variety of stores that sell fake leather bags. The descriptions are always spot on, and there is always a host of colors to choose from. I like Amazon for its variety!

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    PriceRates

    Reviewed Feb. 6, 2020

    I am now living in the country, farther than I have ever lived from a variety of stores and I don't enjoy driving. Amazon Prime is a life saver! Prices are more often than not the best I can find and the variety of products cannot be beat.

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    PricePunctuality & SpeedRefunds & Payouts

    Reviewed Feb. 6, 2020

    I love the variety of different items you can find most of the time at a lower cost. I like most item can be order prime so you get them quickly. I even like to just window shop so to speak and see what they have new or something I just overlooked and with them selling for so many other partners it offers more than what you would normally expect to find. Even though buying through out of country partners can be risky I have been able to buy a lot of kids clothes at a very low cost. They are easy to deal with if you need a refund (except for out of the country items) and I have been pleased when having to return items at the quick service.

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    PriceStaffRates

    Reviewed Feb. 6, 2020

    You cannot beat Amazon Prime! Selection is fantastic, most pricing is just about the best you can find, although I have seen better prices at Costco for their specials, and returns are as simple as it gets. All from the comfort of home. If you are not one who "enjoys" shopping (and I am not) then this is your avenue to get what you need.

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    PriceRates

    Reviewed Feb. 6, 2020

    Amazon.com continues to grow in variety/selection. Prices are usually the best online. "Prime" membership allows for free delivery on MANY items, as well as free Amazon Prime video-streaming service. Haven't used their food + free delivery service for food since the prices seem a bit high and selection a bit limited - hopefully that will improve.

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    Amazon.com
    Website:
    www.amazon.com