Amazon.com Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Amazon.com
- Wide range of product selection
- Excellent customer service
- Easy return process
- Occasional shipping delays
- Inconsistent product quality
Amazon.com Reviews
Filter by Rating
- (1,638)
- (403)
- (213)
- (516)
- (5,158)
Popular Mentions
- 4,972,959 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,972,959 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 11, 2020
Living in a rural area about 60 miles from a large shopping area, Amazon is great. Easy to use, large selection, and returns are easy. But I haven’t had much luck with clothes fitting me for some reason even though I’m a basic size 12.
Reviewed Feb. 11, 2020
Amazon is always a good place to go to shop, especially for hard to buy for family members. I love that you can make wish lists, so you can get someone exactly what they want. I do wish though that there were more regulations on quality of products. For example, if something drops below a certain rating, the company should be mandated to either fix their product or no longer be allowed to sell.
Reviewed Feb. 11, 2020
Amazon Prime works for me because of the competition amongst sellers. I have a rare eye disease that makes driving a difficult so amazon has made my life easier and I like that there is a good variety of products to chose from along with the fast delivery.
Reviewed Feb. 11, 2020
I recently bought a 60 pair of sketchers shoes brand new on Amazon for 39 dollars. It was a good deal and I got the shoes I wanted. It has some really good deals. It's easy to search and filter. I would recommend Amazon.
Reviewed Feb. 11, 2020
I can find hard to find items, everyday needs, and great deals. Using my Amazon card is an added benefit, because I pay it off each month, and I earn cash back! I don’t have to run around searching, and shop in the comfort of my home. This saves me gas money and time! I receive all purchases quickly, and have never had any issues. For convenience and cash back earnings, Amazon is personally very beneficial for me! Also, they have daily deals!
Reviewed Feb. 11, 2020
I googled what I was looking for and found it. I ordered it and was offered $50 off for getting the credit card. I applied. Very easy to do. I then ordered and paid with my new card and got $50 off. I was pleased.
Reviewed Feb. 11, 2020
Amazon has become a success because it puts the customer first and bends over backwards to be accommodating. If you have a problem with an order they will take care of it and returns are never a problem. I depend on Amazon.
Reviewed Feb. 11, 2020
Hands down, Amazon is the absolute best shopping experience. They offer variety, extremely competitive pricing and wonderful customer service. Of course, there is the free shipping and quick delivery which is another outstanding feature.
Reviewed Feb. 11, 2020
They don't ring the bell and just leave package on porch and box is usually torn or damaged and the package sits in the weather and gets wet. You would think they would at least ring the bell to let you know package is there if you are home.
Reviewed Feb. 11, 2020
Amazon.com has introduced themselves to the world with a bang! I have been a member since 2016 and Amazon Prime membership has the best layered services. I love the reading with Kindle, the Prime music unlimited, Prime Video and the shopping it's the total package. The deliveries are always on time, it used to be same day or free but over the years the fine print has changed a bit. The prices were at first very low. I've noticed as with any growing successful business that they have went up a bit, but not enough for me to shop elsewhere. I love Amazon... I just wish they accepted Paypal.
Reviewed Feb. 11, 2020
The products are cheap so I usually expect them to break, although the cost is cheap so it’s okay. I prefer better knowledgeable staff at other online stores to make informed decisions and gear which is well made.
Reviewed Feb. 11, 2020
I detest monopolies nearly as much as I hate going into stores. BUT - apart from Best Buy, Costco, Lowe's, Trader Joe’s, King Soopers, I love being able to press a button and buy. Do check prices elsewhere as Amazon aren’t always the lowest cost. They have taken back purchases well of return by dates. Small store service from a giant - excellent.
Reviewed Feb. 11, 2020
I love Amazon. They have everything I need and then some. Plus I am a Prime member so the free shipping helps out a lot and I usually get Amazon gift cards for Christmas so that makes amazon even better. Plus the music and prime video is great since I don’t have cable since I cancelled cable a few years ago. Amazon has everything I need including entertainment.
Reviewed Feb. 11, 2020
When I go to Amazon it is to look for specific items I find overpriced elsewhere. I can always find either the same item or a very similar item for a lot less. There have even been times Amazon found a product I really needed based on a loose worded search. An example would be sinus infection cure. It brought up an herbal called INF that cured the infection where antibiotics had failed for 3 months. I love Amazon.
Reviewed Feb. 11, 2020
Amazon online shopping is amazing for a rural customer. There are limited stores where I live unless you want to drive 50 miles or more. The convenience of shopping from home and having such a vast selection of any product is awesome!!
Reviewed Feb. 11, 2020
I would like a bit more variety. The website could be a bit easier to use. The monthly fee is a bit expensive. But I like getting notified when an item is shipped. Also when an item arrives. I like how easy it is to purchase something. I don't have to re enter billing information etc.
Reviewed Feb. 11, 2020
I use Amazon often for personal and business uses saving me both time and money. Great for gifts and I always try to stick to prime purchases with quick shipping. I've saved countless $$$$ over buying from brick and mortar locations.
Reviewed Feb. 11, 2020
I love that there is free shipping on Prime and also many others offer free shipping. This is a big saving for me. I like the variety as that I can find most anything I want at Amazon. The quality I'm guaranteed. Returns are easy as putting the provided label back and giving it back to the delivery man. Refunds are made immediately and with no questions. Anything I hear about that I might want to purchase, first thing I do is go to Amazon. The ultimate in convenience.
Reviewed Feb. 11, 2020
The convenience of being able to purchase any item and have it delivered in a day or two is one of the main reasons I use and recommend Amazon, especially when I live in a small town. But for convenience, their no questions free return policy makes them more attractive to use for me.
Reviewed Feb. 11, 2020
Amazon is incredibly convenient for me on a daily basis. I am able to order everything from computer supplies to pet food. As an apartment dweller, it's awesome that they provide easy returns, because if I'm not happy with a purchase, I can easily return it instead of letting the product clutter up my apartment.
Reviewed Feb. 11, 2020
Amazon always has what I'm looking for. Amazon Prime is amazing with perks. Prices great and returns are easy! Love Amazon Then they came out with trying on before paying very smart. The online app is easy to navigate and use. Amazon always are able to help and very pleasant on phone to work with.
Reviewed Feb. 11, 2020
Although convenient to shop at Amazon, shipping is always super fast to receive my items. The variety of items are always appreciated and almost always in stock. When shopping for clothing though, it’s pretty much hit or miss. The quality of the clothing is almost always not what it looks like in picture. Usually it’s poorer quality than expected. So I do not purchase any clothes on Amazon. You have to touch and look at the actual piece of clothing, whether it’s a simple pair of jeans or a tee-shirt- you cannot tell the quality just by the pictures shown. Anything else other than clothing is ok. I also prefer to buy something if I can find it locally. But also I compare prices so there’s that in mind as well. So there are a variety of factors involved overall .
Reviewed Feb. 11, 2020
I frequently purchase products from Amazon. As a Prime member I receive free shipping. The variety of products is outstanding. On those rare occasions where I had to return a product Amazon Customer Service was always helpful, professional and polite.
Reviewed Feb. 11, 2020
I love Amazon. You can find every and anything on their site. To groceries, clothes, even household items. Prices are fair and are very reasonable. If you are in the need of an item right away with Prime you can receive it the next day. How convenient is that. Amazon is definitely my go to site for most of my shopping needs.
Reviewed Feb. 11, 2020
Going out to shop these days are a nightmare considering the traffic and overall congestion in malls or other shopping facilities. The return policy on bad products can not be beat. Example: I had received a bad car charger, beautiful piece of equipment. Opened the box. Set it up. Nothing. I called up Amazon and I was using profanity trying explain it did not work. The customer service told me to take it to my nearest UPS store and said I do not need the packaging. He gave me a return number I presented to UPS and they took care of the rest. I should had of read the instructions but I am a amazon buyer forever.
Reviewed Feb. 11, 2020
I'm an Amazon prime member and I have never been disappointed in them or their products. I'm sure if I ever had a problem, Amazon would make it right. I don't pay shipping fees on "prime" items and I get them super fast.
Reviewed Feb. 11, 2020
Great variety and quality goods. Best thing is you can make payments with no interest. You can also purchase extended warranty. It is very affordable and convenient. Love to shop Amazon! And to top it all off you can join Amazon Prime and get items shipped to you fast and free. You can't ask for better.
Reviewed Feb. 11, 2020
I know that when I need something (even a medication or medicinal cream, for example), I can order it and count on Amazon to get it to me the very next day. That fast/free delivery is included with my Prime membership. It is invaluable and has proven so many times. I have ordered and returned items that didn't fit the description or were not fitting properly. Every time, I return the item back without any cost to me, usually, and receive a postage paid label. These conveniences are incredible for working people. I have been pleasantly surprised at the price of certain items that I can receive the next day, and save myself time by not having to stop at the store on my way home from work, etc. I immensely enjoy the conveniences of Amazon and the pricing is very fair.
Reviewed Feb. 11, 2020
I like Amazon because they do Free Shipping on most Orders & usually the Item arrives sooner than stated, always in good condition. I find their prices very reasonable & have had No problem on Returns.
Reviewed Feb. 11, 2020
Fast and convenient, prices are competitive with like retailers. Shipping is fast, but the search and results need a bit of work as well as filtered categories. Deals are pretty much items you don't need as where national retailers ads/sales are based on consumer needs as per season or holiday.
Reviewed Feb. 11, 2020
Great prices and variety plus prime makes shipping easy. I have ordered at least 4 times a month. The reviews give hints about quality and reliability of the companies and make shopping safer. When you add in the free shipping makes it stand out.
Reviewed Feb. 11, 2020
Amazon is a great resource for finding reviews on almost anything and it has an excellent logistics chain. However, pricing is not always lowest and there is an increasing problem with impostor brands, padded reviews, or misleading descriptions. If you're careful the convenience is worth it and if you are a Prime member with Amazon electronics like a Kindle or FireTV you can get a good deal of value from it.
Reviewed Feb. 10, 2020
After all the years that I've spent thousands of dollars with this company, the treatment I received today is absolutely horrifying. I had to create a new account, because my Prime, through T-Mobile was messed up. Once I finally got it fixed, I ordered $631.81 worth of merchandise, and not only did they cancel my order, but they suspended my account as well. SMH. I can understand precautions, as it relates to the possibilities of fraud. But, for these companies, your mobile number, in so many ways, mimics your SSN, and we're talking about a Fortune 500 company, you mean to tell me, there's no system in place to cross reference accounts; regardless of the difference between emails and delivery addresses being used, while traveling. MY PHONE NUMBER has remained constant throughout the entire time.
Never ever again will I allow anyone to get me crying mad, the way these reps did me today. I'm actually begging you to allow me to spend my money with you??? I'm the idiot lol???? Lls ????... But, I just didn't feel like sitting down and surfing the web all over again, with another merchant. But, seeing that the day is gone, and mind you, my order was placed EARLIER, without resolve, looks like I have no other choice. I just hate that I lost Prime Video, and to keep it????, I doubt I find that same Mother's Day birthstone necklace elsewhere, but I can't force them to cross check their own obviously outdated system, to work with a loyal customer, opposed to being a tremendous hindrance. Nonetheless, I'm comfortable within, that I waited long enough, and for whatever reason, it just wasn't meant for me to spend with them, and I'm okay with that????
Reviewed Feb. 10, 2020
I love that Amazon has a massive amount of competitors to choose from, so you can weigh out how much you want to prioritize cost versus quality of products. Amazon also offers their Prime membership for a very reasonable price for the benefits that come with it, like free shipping and prime video access.
Reviewed Feb. 10, 2020
I love shopping on Amazon!! The prices and quality are great. I have never had to return an item. The Prime delivery service is also great. You can get the delivery link to see where your driver is and what stop you are. This has prevented thefts from occurring. I highly recommend using Amazon whenever possible.
Reviewed Feb. 10, 2020
Amazon is an amazing website. I can find everything I need and more at this site. Many orders qualify for free two-day shipping, so you won't be waiting long for your purchases to arrive. Whenever I shop online, Amazon is one of the first sites I go on. No matter what you are shopping for or what your budget is, Amazon has the answer!
Reviewed Feb. 10, 2020
Amazon is my go to place to shop online!! Nothing better. Easy to use. Quick shipping. Fair prices. Great customer service. Why go anywhere else? I always use amazon. I have a Prime account. Zero shipping costs. Love it.
Reviewed Feb. 10, 2020
While I like shopping at Amazon with all the variety they have, easy and convenient and delivered to my door next day but no more than 2 days. Their prices are higher on most things. I guess that's the price for being convenient.
Reviewed Feb. 10, 2020
They always have what I am looking for & then some. Prices are competetive & I love the next day shipping. It makes shopping enjoyable. I always look to Amazon to fulfill all of my shopping needs from groceries to socks & underwear.
Reviewed Feb. 10, 2020
I love shopping at Amazon because there are several variations of any product/book/personal item, that I need, at various prices- the selection usually comes with an accurate description. To date I have only returned one item and have shopped with them for over 10 years. The added opportunity to receive free shipping is the icing on the cake-and their delivery is quick. Merchandise arrives on time!! Amazon also offers a credit card through Chase, which I utilize to make purchases. Returns are usually free, so there is no hassle if a return is needed. I shop Amazon at least once a month.
Reviewed Feb. 10, 2020
Very convenient and I never have to leave my house to shop. Also the best part is free shipping and nowhere else can compete with free shipping so that is why I Love Amazon although they need to work on the prices because there are other places that offer cheaper prices.
Reviewed Feb. 10, 2020
I love shopping on Amazon because I can find almost anything I need on one site. It is especially convenient when you need an item that’s difficult to find and Prime shipping is the icing on the cake.
Reviewed Feb. 10, 2020
Amazon provides an abundance of products available for all of your needs. And the best part of shopping online is the convenience of doing it from Anywhere with an internet connection. Even better, usually at a lower cost and with free shipping if you are a Prime member. Shipping not taking 1-2 weeks. But 1-2 days. They have now made hassle free returns so much easier by utilizing local businesses like Kohl’s to accept your returns (packing not necessary).
Reviewed Feb. 10, 2020
Amazon has practically replaced shopping at all other stores. Being able to search for exactly what you want, find details on, and reviews about a wide variety of any item, provides my family with a freedom not previously possible. Being able to freely return a product less satisfactory than expected also gives us the ability to try out things that we normally wouldn't. I guarantee if easy and free returns weren't offered, I would not have felt compelled to purchase near as much as I had in my early encounters with Amazon.

Reviewed Feb. 10, 2020
Amazon is awesome. I can find products and information for almost anything. Even when I decide to purchase elsewhere, I find great comparisons and details on Amazon. The selection is superb. The variety of options and brands saves running around town to see much fewer choices.
Reviewed Feb. 10, 2020
I do most of my shopping online at Amazon. This website is easy to navigate. The company has quality items at competitive prices. I always compare the prices with other companies and have found that Amazon almost always sells at a better price. Even though price, quality and variety are very important to me, the main reason that I prefer to purchase items from Amazon is their outstanding customer service and commitment to customer satisfaction. Some buyers are hesitant to purchase items online because you don't have the ability to see the product or try it on for size.
With Amazon, it you are not satisfied with the item or it doesn't fit properly, there is no problem whatsoever returning it. A prepaid shipping label is provided or you have the ability to take the item to a Kohl's Store for return. I am an Amazon Prime customer, which has many benefits, to include free shipping. However, even without this membership, it's easy to meet the shipping requirements for free shipping. I have and will continue to recommend Amazon to my friends.
Reviewed Feb. 10, 2020
Amazon online offers the best shopping experience. Great selection of products of good quality. I have purchased a variety of products, coffee, baby clothing, computer, 4k TV, books, photograph equipment, and my purchases have met my expectations. I'm a very satisfied customer. Amazon Premium offers free shipping, which is nice.
Reviewed Feb. 10, 2020
I sometimes get upset because an item arrives a day late, then I remember all the orders that have come a day early. I like it because of the great variety--but watch-out for poorly made foreign products. It's my go-to vendor, but I've learned to check the prices!
Reviewed Feb. 10, 2020
Amazon is great in terms of variety. Basically anything you want or need can be found. The delivery is always on time and professional. Joining Prime will give additional delivery options at basically zero cost. Delivery can be expensive without the membership. They follow up with issues and refunds in a timely fashion. Only issue is that there should be more and better contact options.
Reviewed Feb. 10, 2020
Amazon has been terrific from every aspect you would want from a retailer. Customer service; legitimate returns; availability of products; price; security; delivery to Hawaii and timely delivery to Hawaii.
Reviewed Feb. 10, 2020
Even though they are taking over the retail world I can't help but love them! I still compare between retailers before buying products but very seldom find a better deal. Their consumer protection is excellent. Peace of mind when making a purchase is always a win win for me!
Reviewed Feb. 10, 2020
Amazon is remarkable in the way they service the customer. My family receives approximately 60-80 shipments per annual and 98% are on time as the company schedules your shipment to arrive. They use other carriers I believe to fulfill their commitment to you. Their system is easy to navigate and the follow up emails are great. You always know when to expect your order, even if it gets delayed which seldom happens.
Reviewed Feb. 10, 2020
I look to Amazon FIRST when purchasing everything but everyday items. You can find just about ANYTHING literally. Prices are very reasonable. The shipping is unrivaled. Packaging is solid. I am a Prime member.
Reviewed Feb. 10, 2020
Amazon is my go to for pretty much everything... First place I always look is Amazon. The few time that I have had issues in over 20 years of using Amazon, I have always been able to resolve them to my satisfaction. It is pretty amazing really.
Reviewed Feb. 10, 2020
You can find anything at Amazon. I am a Prime member as well as a Kindle Unlimited member. Whenever I have had a problem all I have had to do call or send and an email, and it has been taken care of to my satisfaction. Returns are very easy.
Reviewed Feb. 10, 2020
Because we have a Amazon warehouse near us they process the order immediately and you can not decline the order because of that, if you made a mistake it is already processed. It is a hassle to return it and I think they know that. Other than that it is great and I wish they would indicate on their clothing if it is from India or China because the sizes will not be correct.
Reviewed Feb. 10, 2020
They are very helpful. They go out of their way to make sure you get what you want, and solve all of my problems. If someone else has a better price, they will compete. They have a great amount of different goods to chose from, clothing, electronics, furniture etc.
Reviewed Feb. 10, 2020
I like Amazon but if there is an issue I just do not feel like I get support from Amazon when I make a purchase from one of their suppliers. I call for help but in some cases they put me back to the company they supported.
Reviewed Feb. 10, 2020
Amazon in my opinion has the best selection and price on anything and everything. Their website is very easy to navigate. And the check process is simple. I love navigating through all the products and always amazed at how much they offer.
Reviewed Feb. 10, 2020
Amazon is a reputable company. Quick delivery. That's what I like about it! It's convenience shopping from your home no matter what the weather. They usually keep their word on their deliveries too so if you haven't tried it you should.

Reviewed Feb. 10, 2020
I don't have the time, energy and mindset to shop at a physical store like I do online at Amazon. I can sit at home on my computer and shop in minutes for a variety of things that would take me days driving all over otherwise. And if something isn't right. Wrong size slacks, not enough pockets for a safety vest, hit the wrong button when picking the product off the page, selecting the wrong item, and, getting it corrected right away, Price comparisons right now among a number of different sellers. And if all else fails, very courteous and helpful live help. And to me the biggest surprise might be how quick delivery is most of the time. I like to kid my friends that by the time I got off the phone, Amazon was knocking on my front door with the delivery. And, last but not the least, I find it fun shopping like this. Guess some 100 million people think the same.
Reviewed Feb. 10, 2020
As a senior citizen Amazon is my go to market place. If I were price conscience and felt like looking for a better price, l might not buy all l do here. For the convenience it is the best. Amazon Prime is the way to go. It is well worth the speedy 24-48 hour delivery, plus you get Amazon Prime television to watch at your convenience.
Reviewed Feb. 10, 2020
I love to shop at Amazon, it always has the things I am looking for. Great prices and fast delivery. What a way to shop. You should give it a try, I think you will agree with me it is a good place to order things online.
Reviewed Feb. 10, 2020
Amazon has allowed for easy access to random items in the most convenient way. Shipping is usually pretty good but not always delivered when they claim before checkout. I’ve had great experiences on the rare occasions when I’ve had to return something. This makes the shopping experience less worrisome for me.
Reviewed Feb. 10, 2020
Ultimate Prime Shipping Policy, Return Policy and Customer Service. One or two days and my order is delivered. No hassle to return a product. Bring it to Kohl's for return and credit is issued within an hour after drop-off. If a problem arises, their Customer Service will make it right. There just is no other company in the world that provides this kind of customer benefits. This is the reason I buy most everything at Amazon.com
Reviewed Feb. 10, 2020
Amazon is my favorite store because it has all the things I need and want and things I find that I also buy. I love Amazon. I buy all the time. They also have the best return policies. When you buy something you get it quickly. But if something doesn’t work for you you can return it and they are very helpful with that. I will buy from Amazon forever.
Reviewed Feb. 10, 2020
Searching for things is easy. Just have everything. Checkout is a breeze and shipping is fast. I really don't know what else to say that's Amazon for you and they stand behind everything they sell!!!!
Reviewed Feb. 10, 2020
Large variety of goods, most, reasonably priced, easy returns, I have been doing business with this company for a few years now and I have never been disappointed in the quality, service, and their easy return services, I would recommend this company to my friends.
Reviewed Feb. 9, 2020
Every time I buy clothing on Amazon, the sizes are not true to size and the product lacks in quality. Other items I have been pleased with. I am less than pleased with their customer service. They send emails to ask you to review items and then if you review the items, they won’t let you review anymore. Why ask if you don’t want to hear what I have to say??? Keep in mind my reviews were written in a nice, but critical way. I wanted to provide an honest opinion.
Reviewed Feb. 9, 2020
Bought a window motor from Amazon as used advertised as having a few scratches on it and when it arrived the ends were broke and when I tried to return it I was told that I had to print out the label and take it to the UPS store and would not get the refund in 2 to 4 hours and after 14 hours have not received it and just get a run around. Would not recommend buying anything used from Amazon. The tech does not inspect things.
Reviewed Feb. 9, 2020
I absolutely love Amazon. Their selections, prices, notifications and returns are so easy and customer friendly. I am a disabled veteran with metal rods and screws in my lower back. My resistance to the cold is very low and the cold can be painful. I only bought Christmas presents in a store for 2 of my 14 grandchildren. I was also able to avoid the post office by having 4 gifts sent directly to 2 distant states.
I have had a few returns and I love how easy it is to send them back. Some I just print a label, repack and leave for my mailman and others I take to a local Kohl's. I do not have to package it up, I just show the QR code Amazon has sent (I show it on my phone or you can print it). It is only a few hours and the money is back in my account. Kohl's will give you your return receipt and a 25% off in store coupon good for a week. Savvy, aren't they. LOL. I have had a few issues that required a phone call directly to Amazon and have been taken care of with courtesy, friendliness and a quick resolution of the problem. As you can see I am in love with Amazon and will continue to buy a $5 or less item or a $1000 plus item. You just can't go wrong!
Reviewed Feb. 9, 2020
Amazon has a large select of most things. It’s very convenient to shop from home and packages are usually on time. However shipping can be a little much, at times. I shop sparingly with amazon but overall I have been very satisfied.
Reviewed Feb. 9, 2020
I find many of the products I need to shop for on Amazon - most of these items are for pet care, but also I've purchased household items, books and sometimes food - all arrived within a few days and in good condition. Pricing is very competitive with local vendors and other online companies and free shipping (with Amazon Prime) makes it a 'no brainer'.
Reviewed Feb. 9, 2020
I love the thought of being able to order something online and have it delivered the next day. So far I have had no problem whatsoever with any of the orders that I've placed with Amazon. Totally satisfied with the service.
Reviewed Feb. 9, 2020
Very large selection. Always have what you're looking for at a great price. The two day shipping option with Prime membership is great. Super simple free returns, and great customer service if you need it.
Reviewed Feb. 9, 2020
Every time I need something urgently and at a good price on Amazon is where I find it. They have a wide variety, great lower prices and usually with shipping the next day, even same day delivery I’ve got a few times. When it comes to customer service they have the best team I’ve seen. I’ve had problems with items that has come broken or damaged, contacted customer service and they immediately processed me a replacement of the items and the returning shipping of the damaged ones at no cost plus the replacement usually arrives the next day.
Reviewed Feb. 9, 2020
I love the convenience saving time from going from store to store when I am looking for something specific. Just put the item And am searching for and view the different options. Items come quickly in the mail. Once I had problems with solar lights I had ordered and they sent me new ones at no charge.
Reviewed Feb. 9, 2020
I enjoy shopping at Amazon, it is a one stop shopping. The only thing that I don't like is that sometimes I can't return some of the merchandise and I am stuck with the item. Amazon has a great variety of merchandise.
Reviewed Feb. 9, 2020
I had a great experience with Amazon. Their products were really nice and described very well. The price of the products I bought were reasonable. I only had a hard time choosing which one to buy. The delivery service was very flexible and on time. As a whole, it was a great experience for me.
Reviewed Feb. 9, 2020
Amazon is awesome; WELL worth the Amazon Prime membership fee. Competitive pricing, free 2 DAY SHIPPING, folks! Not to mention all the tv perks, etc. Glad to get away from brick and mortar stores!!!!
Reviewed Feb. 9, 2020
I have been very satisfied with everything. The one problem I had was immediately rectified. Delivery was excellent and on time. Communication with sellers was quick, concise and very accommodating. I am continually surprised with the service.
Reviewed Feb. 9, 2020
Amazon.com online store has the most varities of items that consumers can shop for. The prices are very compatible. The delivery is fast and free for Prime customers with a small monthly or annual subscription fee. It also comes with the latest films and videos to watch and enjoy. I can not find any other online store offers these much benefits.
Reviewed Feb. 9, 2020
I always check 2 places when I need to purchase something: Walmart and Amazon. I love the reviews on Amazon, they are very helpful when making a decision. And now there are multiple ways to return an item, some of which don't require a printer or a label. Awesome!
Reviewed Feb. 9, 2020
Prime benefits shipping and movies are a good deal. Although many times a low-cost item it is easy to comparison shop and see extra cost is added to the price so shipping is not truly free. Although all in all still worth the monthly fee, especially if frequent orders are placed and one uses the movie streaming.
Reviewed Feb. 9, 2020
Lots of variety and options. They have different price points for almost every product so you can purchase a product in your budget. I like how they have reviews for all the products. Amazon Prime makes it really easy where you can get items at a cheap price quickly with free shipping.
Reviewed Feb. 9, 2020
I purchase from Amazon on a regular basis and have always received the correct items and they were always delivered on time. The quality of the items has always been as expected, and the prices are very competitive.
Reviewed Feb. 9, 2020
Amazon has a excellent return policy but you need to be careful who you are actually purchasing from. Third part sales can be rather difficult to get warranty/ refunds/ replacements from. You have to really complain loudly with AMAZON when the third party seller neglects to honor their promises. Most of the time AMAZON will fix the problem but not always. One of AMAZON'S biggest problems is not weeding out the unethical third-party sellers quicker.
Reviewed Feb. 9, 2020
I hate going shopping in a store. Traffic, parking, crowds--no thanks! I like the convenience of shopping online with Amazon.com. Since I'm an Amazon Prime member, I like the extras that I get like free shipping, movies, books, and music. However, sometimes Amazon doesn't have the best price. When I find that, I think that the shipping is included in the price so it's not really free. I do search for products online; I'd say 87% of my purchases are from Amazon.
Reviewed Feb. 9, 2020
Free two day shipping is offered for Amazon Prime clients. But we've received our packages a day or two later than reflected when viewing and ordering the product. It's frustrating if I am counting on the item arriving on a specific day.
Reviewed Feb. 9, 2020
The piece is real good and the shipping is so fast. I love to look at all the good stuff that is on the website and shop at home and the people that work there help you if something that I mess up.. They have what I be looking for.
Reviewed Feb. 9, 2020
I feel that Amazon is a great online experience for people that don’t have the time or the ability to shop like they use to. Being an Amazon prime member even gives you the opportunity to receive next day delivery. I like shopping here cause you are able to track your packages and they also snap a picture and send it to you when the package is delivered. They have comparable prices and usually will work sufficiently with you if somehow you received the wrong item, something was wrong or even missing. So I highly recommend you shop Amazon, some of the best prices, fast delivery and very friendly customer service.
Reviewed Feb. 9, 2020
I have purchased many items from Amazon.com., and most of the time been very satisfied. They offer free shipping for most of their items if you spend $25.00, which is great. And the few times that I had issues with my orders, they either refunded or replaced them with no further cost to me.
Reviewed Feb. 9, 2020
Amazon has EVERYTHING. Having a Prime membership gives you so much. You get a great app to watch some of the best series like the Marvelous Mrs. Maisel. You receive Free shipping that’s faster than anyone I have ever seen. You get to read reviews of items that you are thinking of purchasing. You get to compare items for things like coffee makers, candy, clothing and shoes. If you need it, you’ll find it on Amazon!
Reviewed Feb. 9, 2020
Love shopping on Amazon. They have such a wide variety of products. Whether it's for the house, for ourselves or for out pets, we can almost always find it on Amazon. The shipping is fast, especially with Amazon Prime. You also get a great selection of movies and music with Amazon Prime. I am able to do most of my shopping at Amazon and have found that a lot of the things I get, I save money compared to going out and buying at the individual stores.
Reviewed Feb. 9, 2020
Most experience have been good. Sometimes the products are not described very good and the picture does not allowed to really understand the quality of the materials. Some of the products have very limited picture angles.
Reviewed Feb. 9, 2020
I love the ease of shopping Amazon at any hour I choose, I also like the very fast delivery right to my front door or to my post office box whichever I choose. I can also pick out items and have them delivered to whatever recipient I decide upon which saves me time and effort going to the post office. Prices are very comparable if not better than a lot of Intown retail.
Reviewed Feb. 9, 2020
Amazon has everything, and I mean everything from refrigerators (I bought one there) to products you can't find in a local grocery store. Not only is there a massive selection, but there are reviews of products that are very pertinent to the product you wish to purchase. The prices are usually always better than local and you don't have to leave home. The Prime account allows delivery without charge (other than once a year minimal amount) and returns are easy.
Reviewed Feb. 9, 2020
Amazon is my go-to store.. it has everything! And with Prime I don't pay shipping! I have bought items from household to garden to pets.. I generally find lower prices on things I want. Returning things is simple... Only once was I charged for returning an item that didn't work for me.
Reviewed Feb. 9, 2020
Easy to use, quick for gifts, Easy returns via Kohl's especially and quick deliveries. Has wide selection. Even with annual fee, the free shipping, movies, photos and music worth it. Good customer reviews. Only draw is a little hard to ctc directly via phone but worked with that. Love their audiobooks and free Prime movies. Wish they had cable. I had one of their Fire phones and loved it, sorry they don't make anymore.
Reviewed Feb. 9, 2020
I am really becoming fed up with Amazon - whenever you search for something, it is hit or miss whether you will actually get results related to your search - even if you searched for a specific item and brand! What you WILL get is pages and pages of unrelated "Sponsored" products that Amazon wants you to buy. They don't even seem to care if you find what you are looking for! They throw in things like "Editorial" articles (unasked for and unwanted) and EVERYWHERE there are ads. They actually make it HARD for you to shop and spend money - which is what you would ASSUME that they would want!
Now Amazon has also started throwing in even MORE ads when you try to add an item to your cart - half the time it doesn't even get into your cart because it takes forever to load all the stuff they want you to have to look at - that is now their first priority. I assume they must get significantly more revenue from advertising than from actual sales, and that is reflected in their lack of interest in customer service. Trying to shop on Amazon is getting to be so frustrating that I am seriously thinking about not renewing my membership in the future.
Reviewed Feb. 9, 2020
Since we joined Amazon Prime, a few years ago, all my gift, household goods and some grocery shopping has been accomplished on this site as well as Prime Video for movies. I feel the variety of high quality merchandise from all over is the key to finding everything I want at the best price. All the online shopping I did before Amazon was more time consuming and more intensive because I bounced around many different sites and merchants. Now I spend very little time "hopping" and more price comparing on one site. Also, with Prime everything is delivered free, in one or two days, and the annual fee is a fraction of what I would have spent on shipping items and the other benefits help make it a great value. I highly recommend Amazon Prime.
Reviewed Feb. 9, 2020
Amazon is a lifesaver for me. I have become increasingly disabled in the last few years which makes shopping in stores very challenging. Amazon never ceases to amaze me at the variety and scope of products that it sells! And it's customer service is unbeaten!. Returns are easy and problems are resolved immediately and to my satisfaction. An Amazon gift card is always one of my favorite presents with things just waiting on my wish list.
Reviewed Feb. 9, 2020
I have bought curtains, flower pots, games, cd's, Amazon alexa products, socks, shoes and more from Amazon and have always been completely happy with them. Whenever I need something I always go to them. I tell my friends and my family all the time. The delivery is quick and always exactly what I ordered.
Reviewed Feb. 9, 2020
Amazon is my first go to shopping place for just about anything I may be looking for! I use their subscribe & save feature for all of my monthly needs such as laundry soap, dryer sheets, doggy pads, vitamins & supplements, etc. I usually find hard to find items on their site as well such as replacement bulbs for my wax warmers. Also buy lawnmower blades, lift kits for trucks, tools, and K&N filters as well. I cannot say enough about how happy I am about my experiences with shopping on Amazon!
Reviewed Feb. 9, 2020
BEST del co. I’ve ever exp! Pkgs always in top condition, quiet vehicles, friendly drivers, no supervisors along harassing drivers. Would use Amazon over FedEx, UPS, UPSS speedy. Clean vehicles. They don’t drive on your lawn or throw packages.
Reviewed Feb. 9, 2020
A very honest and straightforward company that is committed to honesty and decent prices and also a wide variety of products for everyone, they are very quick in their response to issues and solve them in a reasonable manner.
Reviewed Feb. 9, 2020
I love Amazon as it is so easy to find any item and and payment is a snap! My family all buy on Amazon especially my busy granddaughter who is studying to be a Physician’s Assistant and gets all her medical books easily and quickly on Amazon Prime.
Reviewed Feb. 8, 2020
This is a great company, especially with the prime membership. If you have items you purchase monthly or even up to every 6 months, each month you have 5 set for delivery you save 10%, less than 5 still gives you 5% off. So setting it up to have it delivered instead of a trip to the store is amazing. I used to buy my monsters at A Costco/Sam's Club type of store but through Amazon I can get them for the same or less than I would pay at the store before you add on the tax, this way the tax is already included and I’m saving money. Plus the 2 day free shipping (or 1 day or same day free shipping) makes it awesome.
Reviewed Feb. 8, 2020
Wonderful experience, a courtesy of employees at customer service, fast delivery of my order. Lost merchandise problem handled quickly and efficiently.
Reviewed Feb. 8, 2020
Saves me wasting my time running around to all the stores in the area looking for things they don't have and at higher prices. Sometimes listed online and stores still don't have in stock. If I collect items and put in my cart until I have $35 or more the shipping is free. Items come very fast.
Reviewed Feb. 8, 2020
It's the variety of items that keep me buying. No matter what I am looking for, Amazon has it. Towels, lighting, plants, clothes, furniture, vitamins, emergency food. I needed to replace tablets and ointments in my First-Aid kit and they had everything. Delivery, even wothout Prime, is very fast. It's a pleasure to call customer service. Everyone knows what they are doing. And the customer reviews are very helpful.
Reviewed Feb. 8, 2020
Value and convenience is great. That being said, I have had some issues with shipping even being a prime member. I will order and date of arrival doesn't always come to fruition. I have ended up waiting an additional 2 to 3 days for an item.
Reviewed Feb. 8, 2020
Amazon always treats me right. Best value, best products! I have always been satisfied with every order I have done with Amazon. I have used Amazon for more than 5 years and always orders are correct. I haven’t 1 time been disappointed!
Reviewed Feb. 8, 2020
I check out 99% of my larger purchases with other sites to make sure I'm getting the best price, Amazon is normally the best, but there are some sellers that are ridiculous on their prices. Especially when buying seasonings or spices. Walmart almost always is the better choice. But have to love the fast delivery time!!
Reviewed Feb. 8, 2020
I like the fast delivery method and the number of choices you have for selections. I also like the return policy and the fast return of funds if not satisfied with the items... I also like the fact that I can return my items to Kohls instead of wrapping them back and taking them to the post office or UPS.
Reviewed Feb. 8, 2020
Very convenient. They have just about everything, and the prices are decent. The delivery sucks though. My packages get lost all the time, and they'll "deliver" something but end up taking it to the wrong address. It's so frustrating. Customer service can be annoying sometimes too. For many of them, English isn't their first language, and that's fine - but it becomes a problem when they don't know what I'm talking about, and now there's this language barrier. And then I get to go around in circles with the service rep and nothing is accomplished. It can get annoying.
Reviewed Feb. 8, 2020
Amazon is my go-to place. They have just what you need! I find everything I am looking for and at a great price. Shipping is reasonable and quick. When I want to shop Amazon is it. I shop Amazon and save every time.
Reviewed Feb. 8, 2020
Overall I feel Amazon is a "good thing" even though it (and others) is killing local brick and mortar retailers. The product assortment is vast, the search engine is good and even if I don't know the exact description of the widget I am looking for, the analytics steer me in the right direction. I think this is what sets Amazon above Walmart.com, AliBaba, Ebay etc.
Reviewed Feb. 8, 2020
I love shopping with Amazon. They have anything you're looking for and some things that you didn’t even know you needed. Prices are fair and delivery is quick. Making returns is very easy. I got a Prime membership this year and I am hooked on some of the Amazon original programs. I would recommend Amazon to anyone.
Reviewed Feb. 8, 2020
I'm very happy with my Amazon account. Bringing chronically sick and having pain issues often keeps me confined to my home. Amazon makes it possible to order the things I need from my cell phone and delivers within a few days while offering products at comparable prices.
Reviewed Feb. 8, 2020
I love the many options of buying you have with Amazon. You can either purchase some items such as books brand new or used, Amazon is my go to for school books. The delivery is always great and on time.
Reviewed Feb. 8, 2020
Simply put, I LOVE Amazon. I love the fact that Bezos started in his garage, I love how he stayed the course and expanded (and continues to expand) the vision, products, and convenience for customers. The customer service has never disappointed me (and that is hard to find these days) and the variety is reading materials, merchandise, electronics, accessibility to the product is unparalleled. I love how a lot of the earnings are used to enhance products and services, and this may be a little forward, but I love the hedge fund management attitude of you won’t blackmail me, I’ll share the information for you, take calculated risks. ???♀️Sorry, I had to say it. I LOVE Amazon.

Reviewed Feb. 8, 2020
I am more frequently turning to Amazon to fill my grocery and household needs as retail stores continue to reduce inventory. I often can qualify for free shipping, meaning I do not need to pay for Prime.
Reviewed Feb. 8, 2020
With a Prime membership we find just about everything we need on Amazon at a great price. Plus the items we buy often arrive the next day! Don’t know how they manage that but it really is a good service. Occasionally we need to return an item and since Kohl’s is partnering with Amazon to process them returns are simple. My husband can’t stop buying stuff!
Reviewed Feb. 8, 2020
Amazing selection, prices and free two day delivery for prime members! Same day delivery offered on select items. I love that I can read reviews, answers to common questions and ask new questions when necessary. Great customer service, support and easy returns. You can even take returns to your local Kohl’s store. Highly recommend!
Reviewed Feb. 8, 2020
I love Amazon! My orders arrive timely and I am always notified if there is a delay in shipping which is rare. Product is always correct! Amazon is great when you need a special gift for someone as they have so much to choose from!
Reviewed Feb. 8, 2020
I have Amazon Prime which I really like a lot. I get prime video with many different movies and TV shows etc. I think my favorite thing about Amazon is the free shipping. They have superb delivery. They tell you when a package is going to be delivered and it always gets there on time, plus I'm not able to track the package too if I need to. The return system is great. When I order something and I want to return it I just go in plug in what are returning and where I'm going to return it. The best part is that I can return a package at Kohl's department store. Amazon just sends me a barcode by email, I bring my package to the store and they scan the code and that's it. I also like the fact that they have a lot of reviews on products, and I utilize their repeat deliver methods for vitamins, pills, etc. Overall Amazon is just easy to use. Only complaint is customer service if I need to resolve something by phone.
Reviewed Feb. 8, 2020
The variety of products offered is great! The free two day shipping with Prime also adds to the positive shopping experience. The opportunity to buy almost anything you need, all in one place is amazing especially for someone, like myself, who is disabled and unable to get out to go shopping. The option to also order groceries and hand made items is also a wonderful option. I can even do my holiday/birthday gift shopping and have it delivered to my loved ones which is also a great help to me. Amazon.com is not only convenient, it is a useful tool for disabled people.
Reviewed Feb. 8, 2020
I order 90 percent of my household's apparel as well as other household items from Amazon. The sizes and description have always been spot on and I've never had to return an item. The quality of the garments have been as expected. Many of my small appliances, such as a blender, toaster, electric can opener, crock pot, and my steam floor mop have been purchased at Amazon. Each one of these items are of good quality and value for the money I paid for them. I have Amazon's prime subscription, my deliveries are always delivered on the date and within the time frame as promised.
Reviewed Feb. 8, 2020
Amazon is incredible. They have a wide variety offering and their customer service is on point. They take ownership for lost orders and always send a replacement without question. I will continue to use amazon for life.
Reviewed Feb. 8, 2020
Same day and next day delivery. About says it all. Need to be more competitive with pricing, but overall no one else can match the convenience of buying from your couch and delivered next day. Prime membership should be cheaper as well.
Reviewed Feb. 8, 2020
You can find just about everything on Amazon. They usually offer the best prices, promotions and I always feel secure with my purchase when free shipping and returns are offered. I think they have the best policy of all the retailers online.
Reviewed Feb. 8, 2020
Amazon is just about the best place to order things online. They always come through for everything I need. Can't really say enough when you need anything. They get it here quick and they are very helpful when there is a problem.
Reviewed Feb. 8, 2020
I truly love Amazon and the variety of products they provide. I a a prime member which has many benefits and shipping is free and fast I shop for all my daily needs and products and I enjoy Prime music and videos.This truly is a one stop shopping experience and I am so happy to be a member.
Reviewed Feb. 8, 2020
I appreciate the detailed descriptions, the variety of a given product, particularly the competitive pricing. All of the merchandise my family has purchased through Amazon, has met or exceeded our expectations. I am also very satisfied with the expedition of shipping. The team members who make the deliveries, do so with care and timeliness.
Reviewed Feb. 8, 2020
The fast and free shipping and variety is really king - but there are a lot of things I wouldn't buy on there like electronic or brand names b/c they can easily be counterfeit, used, refurbished and advertised as new, etc.
Reviewed Feb. 8, 2020
Like it when I use Prime delivery with Amazon. Usually gets here on time. Great selection and price. Customer help very prompt. Returns are easy. Know where the provider is from. This is important to use United States companies.
Reviewed Feb. 8, 2020
Amazon is awesome. It really just depends on what you buy, because it maybe good quality or it may not. Products tend to arrive whether quickly, so double check where the carrier is shipping from. There are situations where the carrier maybe very far away, and it could take up to several weeks for an delivery. Also, some products may not appear as they seem when they arrive.
Reviewed Feb. 8, 2020
Everything and anything is available here. Ordering his quick and accurate online and the delivery is excellent. If there is a problem encountered They ensure a quick resolution. Like doing business like this.
Reviewed Feb. 7, 2020
In December we had a fraudulent purchase on our Amazon account that was charged to our credit card. We disputed the charge with our credit card company and they in turned closed that account and reestablished a new account. The unusual events for a fraud purchase, the merchandise was delivered to our house which we immediately returned to the vendor.
Do to these events, Amazon has locked our account and we have done everything they have requested to resolve the issue. We had to give them a new credit card number for the charge of the merchandise and in turn they would apply the full vendor credit. That has not been done. Their response when called is that we will receive an email with instructions on how to unlock our account. Some of these emails have not been received(?sent) others have gone to an archive file on our email.
At the beginning of this frustrating episode, I had renewed our Prime membership for a full year. This Prime is attached to the locked account and is not usable even though we have paid for the service. To date, we have had no success with Customer Service by phone or email. The customer service reps are human robots that have no capabilities to provide customer service. They just answer phones.
Reviewed Feb. 7, 2020
Just wanted to say thanks to Amazon for always being there good or bad. You’ve always did your best to fix issues. In a world of complaints I wanted to say thank you. I’ve been a prime member for a year now and love it. Lots of benefits.
Reviewed Feb. 7, 2020
Variety of products with fast delivery and easy return program. You can shop with assurance that your needs will be considered under all circumstances. Their customer service people are most helpful for most every situation that may arise.
Reviewed Feb. 7, 2020
Only online company that I know of that, even though their calls are outsourced, will still connect you to someone in the US just by asking, and without any hassles. Not to mention their customer service is outstanding.
Reviewed Feb. 7, 2020
Great company that ships and honors their word with my experience. I've been using Amazon Prime and Amazon for years to order items I can't normally find locally. Walmart is overpriced and the hustle and bustle is a deal breaker for me.
Reviewed Feb. 7, 2020
Amazon has the items you need and the wants you never knew you wanted. The reason for my answer is simply the fact you think of something you see somewhere chances are Amazon has it and within a couple of days or even overnight sometimes you get it in your hands!
Reviewed Feb. 7, 2020
Always available with everything I need with suggestions and best prices. I recently received an item from UK. Always get what I expected in record time. Get updates on every stage of the order to delivery process.
Reviewed Feb. 7, 2020
Amazon saves time & money with their sophisticated delivery system. Instead of getting in a private car, driving around here & there looking for things, a dedicated UPS driver delivers packages to individuals. Two, it's easy to compare prices on Amazon, plus consumer reviews usually give an honest assessment of items. I'm not crazy about how Amazon treats its employees, but, I live in a rural area, and for me, the company's existence is a real boon.
Reviewed Feb. 7, 2020
You can find about anything that you want or need at Amazon. I wanted to buy a Serger sewing machine. I priced used ones and new ones. I was able to get a brand new one with a dented box for the cost of a used one. It arrived and it is in perfect shape. It has every thing I want. I also am a Prime member a get next day shipping. Over a year that saves a lot of money. Shipping fees are crazy! I also order on Amazon Smile. Every order has a small portion go to a charity that I choose. Also, if you need to return something, I can go to Kohl's and drop it off. They will take care of the return shipping to Amazon. I have never had a bad experience! So they are the first place I check, when I need something.
Reviewed Feb. 7, 2020
ALL good with never a problem! Selection/price/shipping/service/packing/...and I am a long-time user and have ordered a variety of item (house/clothing/plants/bath supplies/etc). Some have been gifts as well! I will certainly be staying with Amazon!
Reviewed Feb. 7, 2020
Amazon does have good variety of items however the price could be more competitive. For example some of the electronic items are as pricey as other retail stores. Also, free shipping is only above $25 which makes it difficult to buy just one or two items.
Amazon.com Company Information
- Company Name:
- Amazon.com
- Website:
- www.amazon.com