1Sale Reviews

On June 12, 2013, I ordered 2 of the Roku 2s. My bank card was charged and as of date I have NOT received my items. I received an email stating it was shipped and when I tracked it, somehow, the carrier put the wrong address?? Now the package is being sent BACK to the sender and I have to WAIT for them to receive it back before they can refund my money. The issue I have is NONE of this was my fault and why do I have to wait for them to get a package back that I NEVER received? Why am I being penalized? And, it wasn't my error. It's clear on the tracking you can see it being sent back so why wouldn't they ship me what I have paid for or why not give me my money back?? Regardless of what happens with the shipment, I didn't receive it so why is my transaction contingent upon it?? I've ordered from them before and received my items; therefore, I had no reason to enter my billing or mailing info.

I was finally issued a refund for the item I never received after opening a claim on this website. I would have preferred to have settled this without bringing in a third-party, but am glad to finally be done with this matter. I will not be purchasing from 1saleaday.com in the future.

I've made several purchases from 1SaleADay and I have to say I am very happy thus far. The deals are unbeatable. I got the Roku 2 XS 1080P Streaming player over 6 months ago for $50. To this day, it's still the cheapest price out there that I've seen at least. I also got JBuds Earbuds for like $21 and they retail for (I believe) $89.99. I check their site everyday and I love the 30-minute timer. I just bought Belkin HDTV Wireless Link Model Number: F7D4550 for $14.99 (in retail box), which goes for $99.99 at Best Buy (same exact model).

I had nothing but a great experience shopping with 1SaleADay. I would use this site again for sure. My camera came in the timeframe and it takes wonderful pictures. I love it.

I ordered a tablet for $59 three weeks ago and received an email stating it would be shipped in 7-10 days. It specifically did not say business days. I told them it was supposed to be shipped the 24th (3 days ago) to which they replied it was 7-10 business days (original email did NOT say that). I told them I better get it by Friday (tomorrow). I then got an email saying allow 3-5 MORE business days. I will NEVER buy from this place again. I really wish I had read here first. I am filing charges against them as we speak.

25% Restocking fee charged - defective item? I ordered and it took so long. I tried to cancel before it got here. Defective, will not charge, emailed, called, and finally an address to return. This company is like a big secret how they run a business. Not acceptable/fair to charge me this 25% fee. I would not recommend to anyone, just unsubscribed to website.

I recently ordered a ceramic knife set. When the shipment came, one of the knives had a broken tip. There was no damage to the package. It looks like they shipped it with the broken knife. When I contacted their customer support, I was initially asked to send the pictures and then they offered me a refund of $5. I wanted to get the broken knife replaced. But they say I have to ship the whole package back to get a replacement. Boy this is pathetic. Thanks.

I purchased over six weeks ago. The United States Post Office tracking number they provided shows up as Not Valid on the USPS website. I have written 1SaleADay six times and each time they respond with non-responsive boiler plate. The last time they asked me to check with my neighbors and family members - as if that will turn up a package that we did not receive and the USPS says was not sent. It looks like 1SaleADay made a mistake, plain and simple. They should have offered to (1) reship the item or (2) issue a refund. They are willing to do neither. I suggest doing business with an honorable and ethical business. 1SaleADay is none of those.

I had ordered 5 bedsheets. All the bedsheets were damaged. When I returned, they had refunded only 1 bedsheet and didn't pay back the amount of the 4 bedsheets. Worst customer support ever. Don't ever buy from 1SaleADay.

On June 3rd - ORDER ID # ** was processed for Father's Day gift. I sent email to Support advising SHIPPING address needs to be updated (We had recently just moved into our new residence). On June 5th, I received a response email from both EBONI and Cynthia stating they will forward this request to the Shipping Department, and get back to us as soon as possible. On June 13th, I received confirmation item is being shipped to WRONG ADDRESS:

Order placed on 5/20/13, Jabra FREEWAY Bluetooth Speakerphone - This order has still not even shipped; it's still processing. It is the 10th order of 11 that I have placed with this company, and the last. I requested the order to be cancelled, and a full refund issued, and got the following response: "I will try to cancel your order ** and if I am successful in doing so, you will receive a confirmation email within 48 business hours. Unfortunately not all orders are able to be canceled and we apologize for the inconvenience. If you do not receive an email saying that your order has been canceled, you can refuse the package for a full refund. Have a lovely day! -- Eboni *"

I have ordered two sets of Watch/Wallet gift set from 1SaleADay on June 3, 2013 for my dad to give him as a Father's Day gift. It is June 14 today and their website still shows that they are processing the order. I have written 3 e-mails to their customer service, but they have not replied to any of my e-mails. I am extremely disappointed and angry at them. I am going to dispute the charge on my credit card today and hopefully I will get my money back. I have never had such horrible customer service experience from any online shops. I do a lot of my shopping online, but I will never buy anything from 1saleaday.com any more. I hope this review will help someone trying to order from this online store and hopefully will save them time and money. Order it through any other online store but this one.

Debra replied, “Thank you for contacting 1SaleADay. Your order has been canceled and you should see the refund reflected on your original form of payment within 5-7 business days. We look forward to your next order on 1saleaday.com!” As you can see, Debra was able to research my complaint immediately, cancelling my order, and refunding the full amount. I think she's a great asset to that company. Also, I thank everyone who took the time to pen their thoughts, where I was able to get the information I needed to get the pleasing results I received. To EVERYONE, thank you.

I received the item on June 25th 2013. The camera is packed very well. but still the customer service has long way to improve. As a discount website, the shipping time is longer than the regular online shopping service. But it still sounds crazy. also a estimation of shiping time when we place the order could help.

customer service line says they cannot help. Just send an email. Meanwhile, I never received the item and I want a refund. There are no supervisors or anyone to help.

The order was made on 5-20-13, and I've since ordered other products from two other companies, and have everything, except my order from 1SaleADay. After reading some of the complaints already filed, I see my situation is the same as another disgruntled customer. I've sent to emails regarding the same entry from day one that never changed "PROCESSING". I asked was it an unusual situation, a problem that I should be notified of, and what I got back to me was some very short pre-answers, from their set of FAQ, in which I wasn't satisfied at all. As suggested on your website by others, I've just sent another email addressed to Debra, and I'm hoping she can help me. At this point I would rather, the money be credited back to my PAYPAL account.

I recently tried to order an item on 1SaleADay.com through their iPhone App. After I entered all of my information and submit, their App said that there was an error. So I tried it again, then one more time with the same error. I sent an email to customer service to see if I can resolve this. The next day after checking my bank account to find that I was charged 3 TIMES for those transactions that I was informed with the ERROR message.

I recently purchased a Blackberry tablet and was told it would arrive within five days. The shipment date has changed a couple of times. After talking with their service department, and now there is no shipping date set. They have sent a note saying they made a mistake and were sorry for my inconvenience, but I still have no shipment date. I also purchased a Griffin iPod/iPhone wireless player for my car (5-29-13), and it is still in the processing stage. It's now 6-9-13. 1SaleADay used to be an excellent company, getting products out very quickly. You have to do your research before buying anything from them, however. Why would I want to wait 2-3 weeks to receive something that I could buy at Best Buy for just a little more, receive it immediately and not have the problem with potential return issues? 1SaleADay needs to get it together for me to spend more money with them!

I put in an order for a gift to be sent to a friend's address. 1SaleADay said to use PayPal because I'm sending to a different address. Fine, I have a PayPal account. On the PayPal site, it allowed me to specify different payment and shipping names and addresses, but then back on the 1SaleADay site, it showed the shipment as going to my friend's address, but with my name instead of his. So I emailed to customer service.

I have bought several inexpensive items from 1SaleADay with no problems. My last purchase was a gift. It was a Bamboo Laundry Hamper. I should have opened the package and put it together first, but instead I wrapped the box. Big Mistake! It was such a piece of junk. I was embarrassed! It was so unstable that you could not lift it in order to retrieve any laundry. I can't believe they would sell something with such bad quality. I e-mailed customer service, and after three days, got a response that "sorry, but we only accept ‘defective’ items for return, and it must be within 21 days". I guess I might take my chances again with inexpensive items, but based on what I've read on this website, I would never buy anything over $20. This was my first experience contacting their customer service, and I was not impressed at all!

I have been shopping on 1saleaday for a while now and I loved it. I saw they were selling a Bluetooth Keyboard Case for iPad and iPad Mini. I have the iPad Mini and have been looking for one of these so of course I bought it. The product was advertised as compatible with iPad Mini so I assumed it meant that it would fit into the case. Well when I got the product, I realized it was made for the larger iPad and if I tried putting my Mini into it that it would just fall out. I contacted customer service and told them that this product does not fit my iPad mini like it was advertised. They simply said, “Sorry, we can't do anything about it because the product is not defective.” This is clearly their fault because they didn't check the size of the case before they put it up for sale. Needless to say, I will never be shopping at 1saleaday and I will make sure my friends won't either. Terrible policies and terrible customer service.

I have purchased smaller, less expensive items from 1SaleADay, like sunglasses and iPod accessories, over the last couple of years, and everything is fine. Recently, I purchased a Raymong Weil watch for $499 based on past experiences. Big mistake. It took two weeks to ship, I had to drive to a UPS place to pick it up, the watch was in a different watch company's box, and the instructions were for a different watch. And, one of the watch hands is not working. Their customer service is HORRIBLE!!! Worst on the internet by far. You cannot get them on the phone, they take days to respond to emails, and when they do, questions go unanswered. My issue is still unresolved after weeks. Buyers beware and don't buy anything that you might actually want to return. $20 glasses are one thing, $500 watch, another. Don't make my mistake. Long live Amazon.com and their excellent service.

However...Good luck everyone!

I ordered 2 standing storage closets along with 2 other items on March 12, 2013. All were paid for at once and were on one invoice. I received one item approximately 3 weeks later, a second item a week after that, and the 2 storage closets 2 weeks later. It took 6 weeks to receive the 2 storage closets. I put them together the weekend I received them. Both were of such low quality as to be totally useless. Parts for one closet broke while it was being assembled. Both closets broke or collapsed with barely even 1/3 of the closet having clothes added, which meant that over 2/3 of the total storage space for each closet was unused when they collapsed!

On May 12th, 2013 I purchased order number ** a Keith Haring Varick Large Box Tote for $9.99 and order number ** a Keith Haring Houston Large Tote for $9.99. Both items were paid for on Pay Pal. Pay Pal confirms that 1 Sale a Day was paid as does the Discover card that my Pay Pal is linked to. After constantly seeing on my 1 Sale a Day account that the items are processing, I contacted 1 Sale a Day. I was asked to add 5 days because of holidays. After the 5 days I contacted Debra, 1 Sale a Day's customer representative, and was told 1 item was not paid for. Pay Pal and Discover card reaffirmed that both orders were paid for on May 12th.

I've been a customer of 1SaleADay for two years. Generally speaking, sometimes you get really cheap price, but just be careful about the "very, very slow shipping" (actually, it is slow handling time, not real shipping time), plus poor customer service. It said 7 to 10 business days to ship out. In my experiences, many Caresse, it was shipped out in 10 to 15 business days. It would be three weeks(calendar days) before you receive your good.

We've been customers of 1SaleADay for a couple of years and have been very satisfied with all our purchases and customer service. One time, we had a delivery issue on a large item as it was taking too long for the delivery and customer support refunded our money. Delivery is sometimes a little slow with this company and that's our only minor complaint. Other than that, all products are as represented or better, and delivered well packaged. This company provides excellent value!

Well, I ordered on 5-11-2013 and haven't received any confirmation on delivery. They said first shipment is estimated to leave on Friday, May 24th, 2013. Orders usually ship within 7-10 business days, under limited circumstances, up to 30 days. This is some **. You go to your account and it says Processing... Okay, you've been processing for almost a month now... The only reason I ordered it is because they were on Wendy Williams and it looks good, $ sounds good... But after reading all the comments, I should have gone to Wal-Mart! I had sent three emails and they responded back in 1 to 2 days saying now they don't work on these days.

I bought a few accessories from them and one of the ring sizes is not what they claim it to be. It says size 8, but it's too big for my finger. The other ring I got from them says size 8 and it fits fine, but it's defective. I wrote an email to them about the defective ring and asked for a replacement. They claim that they do not have it in stock and said that they would offer to refund me just $3 and expect me to keep the defective ring. Guess what... that very night, the same ring was on sale again on their website!! I wrote a few more emails to them and no one responded to me at all!!!

This will be long, but two bad experiences happened within two weeks. I am done with this site after 4 years of buying from them! First...they changed my mailing address on the site, and I didn't realize it when I checked out (yes, I should’ve double checked), but I figured it would be an easy fix with customer service. I WAS WRONG! I ordered this product on May 4, 2013 and emailed them right after I realized the mistake. I emailed them again 4 days later and AGAIN 4 DAYS after that…I got nothing! I called, and they said I never emailed them, and they started going on about how I was LYING to them.

The order was placed 2 months ago. The tracking number shows the order has arrived in my city, but never delivered. I sent tons of emails to customer support, but they simply asked me to wait if they replied or ignored the email/issue at all.

I ordered a violin from this company and never received it. I waited 10 business days before emailing them to see why I had not received a shipping notice yet; they replied that there was an issue with the warehouse and I would have to wait another 3-5 business days for my item to ship. I waited 5 business days and had still received no notification so I emailed customer service once again. This time, I was told there was a delay on the product and they didn't know how long it would take for it to ship and I should have patience. I waited another week before contacting them again to see why my product had not been shipped yet and I was told that they could try to cancel my order but there was no guarantee that I could get my refund. The customer service representative completely ignored my question about whether or not the item was even still available. I emailed once again asking if and when I could expect my product only to receive another email stating that they could try refunding my money, but could not guarantee it. I have reported this company to the BBB.

I ordered a laptop and have not received it as of yet. It says 7-10 days. It has been 9 but I have sent over 10 emails and they will not respond to me. I sent an email on May 6th to ask what color the laptop is and if it had a charger. I got one response that said that sale was over. I said, "Yes, I bought one but could you answer my original email?" Then they sent an email four days later that said it will be shipped within 7-10 business days not including weekends. They have never answered my original question even though I have asked them over 10 times and the status of my order. I have gotten one email that said I would receive an email when it was processed and shipped which I have not received. I will never buy from this company again. I only hope I get the laptop and it works. If not, I will try to get my money back or sue the company if possible. Please do not buy from this company.

I used to shop a lot on 1SaleADay. The orders always took a long time to arrive, but my recent order was already a bit too much. I waited a full month just to see a change status that my order was shipped. That is ridiculous and frustrating. Again, a full month to have a status changed! Crazy! I'll never shop again here. And by the way, I just checked, I purchased 43 items at 1SaleADay in the last year! Sorry guys, you lost a customer! All the best.

I have ordered many things from 1SaleADay. Some have been good items and some not so good. The items are cheap and discounted but most of the items are poorly made. Even though I have purchased several items of jewelry most of it is poorly made. It is a nightmare to try and return items as well as getting a refund. You have to stay on top of them or nothing is done. I highly suggest if you have to do a return, use confirmation. You pretty much get what you pay for. I highly recommend not buying any electronics. They are refurbished items and do not work. I will say any cookware you buy is wonderful. Again, just remember, you are buying items for little money. So don't be shocked when your purchase arrives. I am also still waiting for them to ship items from a month ago. All in all, if you don't have high standards, you won't be disappointed.

Be aware that 1SaleADay has a no return policy, except for defective merchandise. Be absolutely sure that you would have no reason to request a return because it isn't going to happen. Judge for yourself. But I personally will never order from them again because of this policy and their inflexibility.

Don't order from these people if you're in any kind of hurry to receive your item. Also, the only response you get from them regarding shipping is an automated email. Will not buy here again!

I have been buying from 1SaleADay since 2011. Mostly smaller stuff. I have always been a happy customer. Prompt delivery and (mostly) quality merchandise. So I took the plunge and bought a laptop on 4-29-13. This is when the happy times stopped. I am going on two weeks now and still no laptop, nor is it even scheduled for delivery. Yet the website set my expectation for delivery at 7-10 days. Sounds like others are experiencing week delays or even worse. Maybe this company is suffering from its own success. I am very disappointed and will be very cautious in purchasing from them again. We'll see when my laptop arrives (or if it arrives). Right now they have my money and I have no laptop. Not good!

I am normally a huge fan of 1saleaday.com. But my mum's most recent purchase has me fired up. My mum recently purchased a desktop computer from 1saleaday as gift for me. When it arrived, I noticed that the spec of the computer were not the same as they were on the page, which I found minor. I just went out and purchased a DVI converter. But then to my surprise when I go to turn on the computer, the computer doesn't even work!!! I have contacted customer service about this twice and left 1 message on Facebook for them. I have heard no response! What horrible customer service. 1saleaday has great prices, but horrible customer service. I will never order from them again, which is very sad. What a loss.

I have been a customer of 1SaleADay for several years now. They have great prices on many items and until recently, I was a totally satisfied customer. I bought many gifts for family and friends, but in the last 6 months I haven't been able to purchase gifts if they are for birthdays or any other celebrated date. The reason is delayed shipping. Where I used to receive my purchase within 2 weeks, it is now taking a month or longer to receive my purchase.

I tried to buy two 1-carat diamond rings for $1,200 each. The verification dept. sent me an email stating, "We require that you provide a photocopy of your ID and credit card." This seemed quite odd to me and was the first time I had experienced this from any business. I tried calling customer service but, per a person answering the phone at this business, told me the only way to reach customer service was by email. I called my credit card company, which advised that I do not ever send a photocopy of my ID and credit card. Very concerning.

I have placed many orders with them. Sometimes it takes a month to get your items. So, you don't know if it's missing or late. A lot of items have been non-working or different than they state. For example, I ordered dog beds that were supposed to be 5" thick. They were not even 3" thick. They made me jump through hoops and then tried to get me to pay to return them. I still have not been refunded. I have not received three other items and have not been refunded. They are scammers and people are better off ordering elsewhere. And for sure, don't order products that are not name brand because they will come and be cheap China knock-offs.

I have not received my order which I placed on Feb. 22, 2013. I have not heard from customer service with regards to receiving my order or getting a refund since April 22, 2013. I either want my order or a refund.

I ordered 2 of what were supposed to be Extra Large dog beds - they arrived and are more for the size of a small dog! One Sale a Day did ABSOLUTELY NOTHING to make this right and would not allow us to return them! I would DEFINITELY RECOMMEND NOT BUYING ANYTHING from One-Sale A day!

I don’t understand how you can rate this company as "trusted". I placed an order on 29 Jan 2013 for five items. Two of the items were shipped. I placed another order on 09 March 2013 for 3 items. Two have been received. The third item, a 14" ASUS Laptop, has a "dummy" or bogus shipping number. UPS has never received the product from the company. I have ordered hundreds of items from this company and spent thousands of dollars with them. My email inquiries have repeatedly gone answered beyond the computer-generated "auto-responses".

I would give this with no star. I ordered an item (WBM 8" Himalayan Crystal Salt Lamp Model Number: WBM-10) on April 18th. Payment was taken the moment I clicked on submit. Email confirmation says shipping/delivery will take 7-10 days. 2 weeks after of no shipment email confirmation, I decided to contact them. I got a response the next day stating delivery is being delayed for another 3-5 days due to high volume. Really? And they couldn't follow that up after 1 week to let me know the delay? So I decided to just request a cancellation and got approved, but the refund won't get posted back to my account within 5-7 days. Never will I order again from this online website. Just beware.

I purchased my tablet on April 1, 2013 and never received it after one month. It took numerous emails and received one reply yesterday, saying they are having a hard time getting them. They took my money one month ago for a product they don't have and I can't get than to reply or refund me. Crooks.

I purchased a Toshiba Excite tablet on 4-03-2013 and paid $219.99 for it. On 4-17-2013, I filed dispute with PayPal due to the non-shipping of my tablet. About fifteen to twenty minutes after filing my dispute, a shipping (tracking number) was posted to my account showing a shipping label was created on 4-17-2013. I received my tablet on 4-23-2013. The tablet arrived with a 44% percent charge on the battery. I plugged in the charger to change the tablet and it would not charge. I went through the troubleshooting in the user's guide. The tablet would not charge. I am escalating my dispute with PayPal today.

On March 25, I ordered a camcorder for $59.95. When it arrived, the battery that was supposed to be included was missing. I sent them an email and they promised to send the battery. The next email told me that the battery was out of stock and they offered me a $5 refund. I told them the battery was $12.95 on eBay and they said $7 was the most they could offer me. They emailed me a return form and I wanted to send it back. The next problem is that I did not receive an invoice and I don't have the order number. Both are required in order to send the item back. I called them today because I still have an unusable camcorder and was told that all customer support issues must be by email. I will no longer do business with them. What a scam!

On April 10, 2013, I placed an order for a Foscam security camera. There has been no information providing a delivery date. Upon emailing 1SaleADay, I was advised shipping takes between 7 and 10 days. I could have purchased the same item on Amazon or eBay for a comparable price and had free delivery of the item within 3 to 5 days. 1SaleADay has no 800 number and a customer is dependent upon using email and receiving a stored standard response. For any purchase, I have learned to comparison shop and have found that I can usually find what I am in the market for less on sites other than 1SaleADay. I am extremely aggravated with 1SaleADay's delivery of merchandise.

I ordered an Ab Circle Plus on 3/19/2013. On 3/30, UPS tracking had it close to house and then nothing. 1SaleADay claims the order number is incorrect and now the emails back and forth are so bogus. I called and what a runaround. They claim they are a web-based company with no customer service phone support. They will contact you by email only. I did an address look-up and surprise! They were in NY, newly moved to FL. They can't give an address because they will be moving offices again. I feel I was duped and this place is a big scam. No answers = scam company.

They sold me defective merchandise and do not want to help with returns. Worst customer service and company I have ever dealt with.

I placed an order for a TV wall mount on 3/21/13. My account still says "processing". I have emailed their customer service 3 times now and keep getting a blanket response to wait 7-10 business days for the order to be shipped. It has been almost a month and what I ordered still hasn't been shipped. This is unacceptable and I will never order from this company again.

I ordered a Toshiba Excite tablet. 14 days later, it's not even shipped. After sending their customer support a few e-mails, today I received this: "We are currently experiencing a minor delay in shipping this item. Please allow an additional 3 to 5 business days for your order to process and ship." Most probably they are selling items that are not in their inventory. My advice, if you can't wait something like a month, don't order from them.

I guess I should've been skeptical of a business whose customer service will only communicate via email. Email can be ignored; phone calls cannot. In any case, I was sent the wrong item, so I contacted them via email asking how to exchange for the correct item. I waited days and was then told that they'd give me a $5 refund (the item was $39.99) to keep the item. Huh?! I don't want the item. I want what I ordered. I still haven't heard anything back after yet another two days of the email game. Just plain awful customer service.

I purchased a reversible blanket set from this site, and first of all, the description was misleading in that only some of the items were reversible. Secondly, shipping of the item took 3 weeks and I received no shipping confirmation information. Lastly, when I washed the sheets in cold water, the colors bleed all over each other. When I tried to return the items, they said they could do nothing about it since it was after their 21-day return policy. So if any item is defective after merely 21 days of use, you cannot return it. Poor customer service and defective items. Do not use this site. It is cheap because the items are of very poor quality.

This is a follow-up to the previous email I sent. I did receive a refund back after emailing Debra, about a week later, which is what was promised. I am glad I got my money back.

Today, I finally received the tablet I ordered on March 21. I knew their shipping complaints going in so it wasn't a surprise. The tablet is in great condition and can't beat the price. If you can stand the wait, then by all means buy from them.

1SaleADay may have good prices, but their customer service is horrible. I had 3 orders submitted on March 19th and 21st (2). The jewelry I ordered came in a timely fashion and was as advertised. The problem is I also ordered 3 watches. As of April 8th, not only have the watches not arrived, but they haven't even shipped. I contacted 1SaleADay via their website (3 separate inquiries) about the issue and now, a week later, they still have not so much as replied to my order status requests. After 18 days of nothing, I submitted 2 more inquiries. No response. I'm about to issue a fraud complaint on my card if I don't hear soon.

I ordered my handbag from a sale day on 3/22/13. Until today, 4/6/13 (16 days already), the trucking number still hasn't come out. They charged my credit card. I sent many, many emails to them but no person to respond. My God! What kind of company is this? So what can I do now?

I purchased a RotoShaver through 1SaleADay and the charger was not included. 1SaleADay refuses to give me a refund. I checked with the manufacturer to see if I could purchase a charger from them, and they informed me that they stopped manufacturing the shaver and there were no chargers in stock. I am now stuck with a useless shaver.

It's been more than 10 days since I ordered this Nexus 7. They already charged my credit card and have sent multiple emails to get a tracking number or clarification. After a few minutes of searching about 1SaleADay, I stumbled upon this website showing that more people are actually complaining about them. They did a good job though of pushing the bad reviews to the second page of Google search, but it is very frustrating to not know when you would get the item that you ordered or even for someone to get in touch with you and tell you about it.

I ordered a Nexus 7 tablet from them 2 weeks ago. They have already charged my credit card and refuse to tell me when it will ship. I am considering getting my credit card company to do a charge back. Their email responses are curt and uninformative. This company may be a fraud.

After reading other reviews, it appears that I'm not the only one still waiting on a wish and a prayer to get a tracking number for the Nexus 7 tablet ordered on March 21. I've emailed them several times and only received one canned response about their 7-10 business day shipping policy. Well, today makes 10 days and my patience has worn out. Regardless of the outcome for this transaction (I asked for a refund), I would never recommend ordering from 1SaleADay to anyone.

The first time I did business with 1SaleADay was like 2 or 3 years ago and after a month, I started sending emails, went through hoops and then about another month, I received the item. Total time from date of purchase was about 2 months. It has been 2 to 3 years and I thought I would give them another try. I bought a tablet. They said it will ship in 7-10 business days (9-14 regular). After 2 weeks (10 business days), I log into my account and it still says processing. I sent an email and they sent a candid response about there has been an unexpected delay or item was backordered so it should be another 2-5 days.

On March 21, I ordered a tablet. They automatically altered the name on the PayPal address I instructed. When I request they change it to the original PayPal address (name of receiver, attn: me) rather than just my name (which is what 1Sale put), they just reply saying they can't alter the PayPal address because of risk of "fraud”. Once I clarified I actually want the original unaltered PayPal address, they stopped responding. I gave up on that. It's now April 3 and it's still processing. Yes, it has not shipped. I emailed them and got a canned response.

I placed an order for a Nexus 7 tablet on March 21, 2013. As of April 3, my item has not shipped and their company refuses to tell me the status of my order. Several emails have gone unanswered, but after some research, I was able to reach them on the phone. The rep I talked to was rude and told me they would only answer questions through email. After refusing to believe that answer, he told me they were closed 4 out of the last 10 business days, which meant I was only on day 6 or some stupidity like that, and he had no idea when I might get my item. All this after I explained I was leaving town on military orders soon and would not be home to get the delivery if it didn't get here within a week. Still no help. I have since contacted my bank and reported the charge on my account as fraudulent. Do not buy from these people. They should be shut down.

I ordered a comforter/sheet set from 1SaleADay on March 2, and I received the email reply: "Thank you for your order! It is currently being processed and it will ship within 7-10 business days. This is your receipt and contains your order information and important details. Save it, print it, engrave it on an iPod, whatever works best for you." It is Tuesday, April 2, and I still do not have the merchandise in spite of sending 3 emails including one to Debra today. This is poor customer service and I have asked for a refund. We will see if they take any action!

I placed an order with this company almost a month ago and still have not received a confirmation. Responses to my 5 emails requesting an update have all been the exact same standard response, even after I explained in the email that I never received a confirmation email. I swear they don't read the complaints, but just fire off the canned answer. I did receive one response over a week ago after I threatened to escalate the issue with PayPal, apologizing for the delay, but haven't received anything since.

I placed an order on March 14, 2013 and was sent a confirmation email the same day, saying my order would ship within 7-10 business days. Then on March 22, 2013, I was sent an email stating my order had been shipped and the email included a UPS tracking number and link to track my package. Today is April 1, 2013 and the tracking number has never been active! I spoke with UPS, which said the package was never given to them (UPS facility or driver)! I have sent them 4 emails over the course of all this time and have only gotten an answer once to tell me the package had been turned in to UPS and that the tracking number was active, which is a lie according to UPS! I plan on reporting this company to the BBB, police, and more importantly, to my credit card company as fraudulent in order to get my money back if I don't get an answer today!

I bought something from this company on March 21. It’s April 1st. I still don’t have any confirmation of my item being shipped or anything just shows it’s still processing. I have looked at over reviews, and I wish I would have done more research on this sorry ** company before I bought something. This company deserves no rating. No stars. Do not buy from this company!

You’re never going to get help. No customer service number. I placed it Order to time. And I have problems to time. First, I ordered a wireless router, which does not work. Then I ordered Sweeper G2, which is missing a battery. And it takes them to ship you the item 10 to 15 days. And you will receive in 20 days. I don't like them at all and I will not order again.

First off, I was sent a useless tracking number. Several emails went unanswered. When I received my headphones, they sounded worse than a pair I got from the Dollar Store. Total waste of time and money.

This site is selling refurbished products and the warranty period for the product is less than the actual manufacturer warranty.

The subject says it all. You're best to shop somewhere else. You will get a better product and will be shipped/processed in a timely manner. I have bought from them at least four times and each time was a horrible experience. Remember, you get what you pay for!

I ordered from 1SaleADay.com a few times. The first couple orders were great. It said to allow for up to 10 days to ship but they both shipped within 2 business days and I received the shipments about 5 days later. You can't really ask for more when the shipping is free. An issue came up with the last order which was a larger ticket item ($600+). I was buying it as a gift so it needed to ship within that 10-day period to make it in time. It did not. I was disappointed but I wrote an email to their customer service and asked for a refund if it could not ship that day.

Back on 02/22/2013, I purchased an item from 1SaleADay.com. I was told that my item would ship within 3-5 business days and an estimated delivery time of 7 days (max). It has been more than 30 days and the tracking information provided indicate that the package has not even arrived to UPS. I have contacted 1SaleADay.com to request a refund as it has been much longer than originally advised. They told me that I will have to wait until my item arrives to then ship the item back to receive my full refund. This is an unacceptable practice because who knows when I will receive the item? And the seller says that the item has been shipped when clearly it has not been. I'm not a fan!

I have ordered from 1SaleADay since 2010. They are very slow with deliveries. I have purchased items from them and forgot about them until they popped up in the mail a month after the order. But they were cheaper items such as a pair of three-dollar ear buds. I've now purchased two items from them back to back, one being a Sylvania MusicLites and the other being an unlocked cell phone ($65 and $220). This has been a nightmare.

I ordered a set of speakers on 3/4 and am still waiting for them to ship! I have emailed customer service five times and received the same semi-snarky answer: "As indicated in your email confirmation, orders are generally shipped within 7 to 10 business days (excluding weekends and holidays). Once your order has been processed for shipping, you will receive another email with your tracking information and you can also locate it by logging into your account at any time." Well I never received a confirmation email in the first place, and the FAQ section says shipping is 3-5 business days - then up to 10 business days is buried four or five questions down. There is no way to contact them by phone either. And from the looks of it, anyone who can gets shafted anyway. I'll never ever use them again even if I do get my products someday.

I ordered Belkin Dual-Band Router F9K1102 (Latest Generation) on 02/27/2013. I received my package on 03/13/2013 and it is not the same generation that they listed for sale. It is old generation (F7D8302). I emailed customer service about that and they offered me a $10 partial refund or return it to get full refund. I requested to return it for a full refund. They sent me a return form and asked me to ship back the item. That means I need to pay the shipping fee on my own, which is not fair since this is not my mistake and I need to spend extra money. I told them that I don't want to pay return shipping fee since it is not my fault.

You know that saying "Fooled me once, shame on you; fooled me twice, shame on me"? Well, that's this situation! I purchased some sterling silver jewelry from 1SaleADay and it was nothing like what they had described on the site at all! I emailed them and they were very polite in their email. They told me to email picture of the products and what the issue was. It was going to cost me more money in shipping the earrings back than what it cost to buy them! They were real sterling silver. The 2-carat stone was not even 1/4. It was mm and puny! Then I just recently purchased a watch from them. I know my mother would be upset with my stupidity, but I wanted it! It was a brand name, Glam Rock. It looked great on the website. I received the overpriced, fake Glam Rock watch. It looked like a flea market gone bad fake, not even a good one! Do not buy from them!

Do not buy from this company. I just received a Cuisinart coffeemaker from them and it does not work. The warranty that came with this product is invalid. I called Cuisinart and they said the warranty is not valid because it did not come from them, new or refurbished, and that this company is not an authorized reseller. I cannot contact this company by phone, only e-mail. They sell shoddy products and you cannot reach them after the purchase to make good on the crap they sell!

I ordered my item on 3/2/2013 and have yet to receive it. I went through the proper channels (email) as they suggested; still no item. When I called and explained I had already emailed them and needed info regarding my item, I was hung up on. I then contacted PayPal and will file a claim for not receiving my item. This is the biggest disaster of a company I have ever had the misfortune of dealing with! Never will I order anything from them again!

When I did misorder, I reported them immediately. Then the support team said they will do cancel it within 2 days. However, they didn't do that and they shipped. When I contacted them again, they said to refuse the delivery because they used UPS. In addition, they said "do not open it." However, they used USPS instead of UPS. When I contacted them for the last three days, they didn't reply to my email.

1SaleADay sucks! It's only getting worse. It takes weeks for them to send any item you order, they are horrible with their e-mail support, and you have to Google to find any kind of phone number. And even if you reach someone, they say to send an e-mail. I had to file a dispute with my credit card company to get my money back after a month. The savings are not worth the hassle! They think just because they are an 'e-seller', they can flip you the middle finger and send your items when they find it convenient. Or, in my case, not ship the item at all. It's always been slow, but now it’s unacceptable! The worst seller on eBay will ship your item faster than these people! Avoid! Spend your money elsewhere. These people clearly don't care about you, and the time the items get shipped. And their customer service is clearly the worst I have encountered in years.

I ordered a device through 1SaleADay via Newegg. I received the item very quickly only to find out that it was broken. RMA through Newegg went quickly, and I sent it to 1SaleADay very quickly in hopes of a new unit. 1SaleADay lost my item once it got to the warehouse, found it and offered to refund my product. When I mentioned that I expected a replacement, I was told it should come in 5-7 business days. It has been 12 days with no package. When requesting a tracking number, I was told my request was sent to the correct department. Calling was no help as I was told I needed to email. I will not be using 1SaleADay again!

Worst customer service ever! Items are okay if you don't need any customer service. Most recently, I ordered a product and it didn't come with everything that was advertised. When I emailed them to inform them of this, they sent me a truncated copy of the advertisement. You could totally tell they cropped the additional info out when they sent it to me. When I called them out on it, they never responded. Of course, you can't call and talk to anyone. Any money you save with them you will lose on a future product! I am never ordering from them again! It's fun if you like Russian Roulette.

I ordered a set of sheets on February 1, 2013. The sheets shipped via UPS on February 15 and made it as far as Jacksonville, Florida. They have been sitting in the Jacksonville warehouse since February 19 (three weeks). I have contacted 1SaleADay three times since March 1st, each time getting the same polite response that it will ship soon. I honestly think I've patiently waited long enough. We used 1SaleADay at Christmas time with great results. We will not use them again.

I sent an email inquiring about the status of my order that has been "pending" for two weeks. I got an email back stating that the problem was with their warehouse, but they couldn't update me as to when I would be getting my product. I've waited over 11 days now, and according to their website, most orders ship within 5 days and on rare occasions may take up to 10 business days. Since it had been 11 business days and I would like an answer, I called 1-800-419-0100. An automated system directs you to option 1 if you have a question about your order.

I have used 1SaleADay multiple times for small ticket items, mostly decent experiences. I wouldn't recommend wasting time or money on the jewelry. You also can't expect fast shipping. The fastest I have ever received any item was almost 2 weeks after the purchase date. With that being said, my latest purchase has turned into an absolute nightmare. I decided to purchase a mattress from one of the daily flash sales on Jan. 14. I received a confirmation that stated I should expect to receive shipping confirmation within 10 business days. Of course, 10 business days went by so I began following up. Since then, I have received an e-mail every five days with an apology and a request for 3-5 more days to look into the issue. I have been e-mailed by 5 different customer service reps. to which none of them has an answer.

I placed an order for a shaver on February 18, 2013. It was to be a gift for my son's March 8th birthday. The one and only email I received indicated that shipping could be as late as February 28th. Not only have I not received a follow up email with a shipment date, I can't get account information. The site isn't loading the information for my review. This is my first experience with this company and it isn't favorable. I have been an online shopper for years, and this is the worst experience I've had. I’m still waiting for them to return my email. The company doesn't have a customer service number.

I went to 1saleaday.com on Monday. I thought I had purchased the iPad2 they had on the flash sale. I placed my information in and hit submit. I never received an email confirmation, but the money came out right away. I sent an email. I got a reply saying that my order didn't go through. A hold usually occurs for 24-48 hours, at which point it will fall off. Well, it's now Friday, and it still hasn't fallen off. I've already called my bank and notified them; they are investigating it. I’ll never order anything from them again!

Several weeks ago, I learned I had won a heart pendant and all I had to do was click the enclosed URL, enter the voucher code, click redeem and submit my shipping info. Easy, right? Well, after numerous attempts from IE with no success, I contacted customer service and was told to try Google Chrome, which I did, still no success! I have tried on many occasions to redeem this voucher on Chrome, IE and Firefox and get to a page that states, "Oops we are busier than a pub in Ireland...", but when I go to 1SaleADay's daily email, they are not busy! To say this has been a frustrating experience is an understatement!

The order was taken, and it showed that it will be shipped within a few days. The tracking information was never updated. I asked about it, and I was told the system was having a problem. Now, it is almost 2 weeks since item was "shipped". I have received no item yet.

I bought a Vizio TV several months ago and have been having issues with it shutting off by itself and it has been having an increasing number of red pixels throughout the display. I contacted 1SaleADay support and was told that it would be covered by the factory warranty. I contacted Vizio and was told that 1SaleADay is not an authorized dealer therefore there was no warranty at all. I recontacted 1SaleADay via email and was told that my warranty was expired. I recontacted Vizio and confirmed there was never a warranty. Had I known that there was no warranty, I would never have purchased it. I have requested a phone number multiple times, and they have thus far refused to give me one. Every time I email them again, I get a response days later; and it is always from someone different than the last time. Horrible service and integrity. I will never buy from them again and neither should anyone else.

I've ordered an MK wristlet/wallet and my cc was charged. I got a confirmation a week after saying that the item has shipped but the tracking information was invalid. It's been almost 2 months now and I still have not received my order. I asked for a refund ASAP. We'll see how long my refund will take. Their customer service sucks. Plus, their stupid email is all automated and you can't even get a precise response. I will never buy anything from this website ever.

The products are okay. Of the ones I've ordered, the majority have been crap. But that's okay, they've been cheap. Not as much off retail as it says but cheaper. But God forbid you have a problem with a shipment. Their customer service line says that they don't do customer service and you have to email. I've sent plenty of emails to get the same form letter response. I ordered a Roku for $20 less than Roku.com's price. I used PayPal to pay and unfortunately, it somehow defaulted to an old address even though I put my correct address in the web form. I wrote as soon as the confirmation showed incorrect information. The package wasn't even close to shipping. They said there's nothing they can do and sent a form response about how I can try to retrieve it from the old address. The address was from 6 years ago and is 3 hours away.

After placing an order on 1/20/13, I checked with them on 2/12/13 to see where my item was. This was the response: "We have received your item at our warehouse as it was undeliverable as addressed. Unfortunately, our system is not supporting re-shipments at this time so you have been fully refunded for the returned item(s). We apologize for any inconvenience this may cause."

Three weeks after I purchased a Stanley car charger, they stated it would be sent 7-10 business days. Eleven business days after, I emailed them to ask where my item was, as I received no email or notices from them. The reply stated that they basically had a lot of orders and were running behind fulfilling them and to allow 3-5 more days. Five days later, I got an email telling me that they cannot fulfill the order and to expect my refund in about 5 business days. This is not acceptable! I have bought before and 2 times returned the garbage jewelry they sold. Also beware when they sell linens; they are not quality. I would suggest avoiding the trouble and get your products elsewhere! I give them zero stars.

I am still waiting to hear back from them. They only accept emails. My bedding, they claim to be retail at $450, is like sandpaper and napkin. It's so rough and thin there is no way this is worth the $35 I paid for it. Now I want my money back. I will never ever use them again and I will tell everyone I know in person, on Facebook - you name it. They won't be around for long. I will make them sorry they didn't refund a mere $35. Chump change for me, but they'll lose a lot of business because I have a very big mouth and I hold grudges forever. Just ask Graf Optical.

I ordered 3 products yesterday and just realized that I was charged for 4. At present, they have stolen money from me. I will be having an attorney contact them if this isn't remedied well before the 1-3 business days window they give. Unacceptable.

I needed an activity gym for my 1-month-old baby and saw one advertised for 60% less than what they retail for in the store. I'd never heard of 1SaleADay, but the deal seemed too good to pass up. I ordered the activity gym and it says on the website it takes 5-10 business days to ship. It has now been 15 business days and they are telling me it is going to be another 3-5 business days to ship! It is unfortunate that this company does not have a phone number to contact them when problems arise and that all you can do is e-mail. After this experience, I will not order from the company again and would advise others not to either.

I ordered a tablet from them about 2 months ago. It took roughly 2 weeks for me to get it and then when I got it, I used it for a day. When I plugged in the tablet to charge it, the charger port was broken. I emailed them and they told me to send it back. I sent the tablet back exactly how they requested. A few days after they received the tablet back, I got an email. The email was dated for January 30, 2013 and stated the money would be refunded to my account within 5 business days. On February 8, 2013, I emailed them because the money was not refunded to my account. On February 10, 2013, they replied to me and said it can take a few days for processing.

I ordered a pair of sunglasses from the site, 1SaleADay. This was my first purchase I have made from this site. When I received the glasses, they were not even the right color to which I did order off the site. Also, when I got the glasses, I wrote many different emails to them stating I was displeased with the glasses and would like to return them and would also like for someone to call me or a number I can call. After many different emails, they would not call me or give me a number to call. Also, I didn't find it right at all that I had to pay for the shipping to send the glasses back when the error was not my fault at all! When I sent another email stating it was not right that I had to pay for the shipping, they never responded! I'm very displeased and will never ever do business with this site again! They are awful and horrible; customer service is the worst I have ever dealt with!

I contacted 1SaleADay via email regarding 2 purchases that was made. I wanted information on how to return the items and be refunded for a tablet that didn't have a clear picture and the magnification of the picture is small. The jewelry is fake and tarnished looking. I have purchased many items from the website. If there is a problem, I need assistance and not an apology saying that 1SaleADay is just a reseller and I need to contact the manufacturers. I need assistance! Please help.

I actually checked out this site before I placed an order with them, but thought I wouldn't be so unlucky. I was wrong. They charged my card right away. It's been 7 business days, and I hear nothing from them. I know my case is still not a long time waiting, but there is something I want to point out now so I may save you, potential buyers, time and money. Stay away from them. Anyway, I know what I have to do after the 10th business day now - filing a dispute.

I ordered two different pairs of earrings. Both were absolutely ugly. Neither were as pictured! Imagine my surprise when I learned that 1SaleADay does not accept returns. The only thing I ended up with was the satisfaction of writing this review and two ugly pair of earrings that do not look like what was pictured. This is the last order I will ever place with this company!

I ordered an item on 1/3/13 as a gift. After several emails and promises, 1SaleADay.com informed me on 1/25/13 that the item I had ordered was not available. I was also informed that a refund would not be processed for 7 business days. They lied about when the item would be shipped. In one email, I was told that the warehouse was at fault. Then today, 1/28/13, 1SaleADay.com offered a $5 store credit which is insulting. It's too little and way too late. I am very disappointed in how this entire matter has been handled. Not only was I a customer of 1SaleADay.com, I also have ordered several items from your sister online companies (BensOutlet.com and DynamiteTime.com).

I ordered those 1600TC sheet sets. They failed to tell us, the consumer, that the "1600TC" is the ** seller’s model number and not 1600 thread count sheets. I opened the package and the label on the sheets is marked 100% Microfiber, and not Egyptian cotton. My very last purchase from these thieves! Run very fast away from this site and these people, who have no regard for our money! Good luck all.

On Jan. 5, 2013, my son ordered me a computer. As of today, Jan. 23, I have not received it. On the 10th business day, I sent an email. The answer was the standard about shipping in 7 to 10 days. I don't know when or if I will see it. I will have my son check to see if he has been billed for it. I am hoping it is not dead when I get it but don't have much hope after reading reviews. Also, beware that they share your information with credit companies. I have had an ongoing battle with a collection agency over a bill that was paid and they keep trying to get from me. I sent something from 1Sale to my son in another state and suddenly he started getting notices from the collection agency at his address with my name on it. I will not order from them ever again!

I would avoid doing business with this company!

I ordered on Dec. 31, 2012. It's now Jan. 22, 2013 and I'm still getting their same runaround about them having shipping issues. The tracking # is inactive and I get the same email back, "I sincerely apologize for the inactive tracking number. We are currently experiencing some system problems with the tracking information. Unfortunately, your order has already begun processing and at this stage, we are unable to cancel it." This is not right! If this was shipped on the 7th of Jan. 2013, I would have gotten my package with or without the tracking number. Don't even bother with this company. If you look around, you can find the same products for the same prices, i.e., Amazon and so on.

I have had it with these people. I have spoken with my bank (I used my debit card for payment) and confirmed that they are, indeed, in violation of Terms of Service by immediately charging for items not shipped within their 7-10 business day window (they may be in violation after the 5th business day since that is all that is printed on their website prior to purchasing, it isn't until you receive a confirmation email that it states 7-10 business days). They try to get away with it by issuing the tracking number within this window, and then state "We are experiencing problems with our online tracking system," when it is the UPS website that displays the tracking info, not 1SaleADay. I checked with UPS on this as well, and it is a blatant lie. Tracking information is displayed within a few hours except in "extremely rare circumstances" and is based on the UPS system and has absolutely nothing to do with 1SaleADay's "online tracking system."

I made the mistake of buying my second refurbished item from this company and once again it is not refurbished. Neither of the refurbished items I bought worked. I think they just buy returned junk for pennies and see how many people just keep the non-working item and eat the cost. When contacted, you are told to send it back at your cost. What company charges you shipping to send back a defective item? I buy almost everything online and this is a first for me. I am done doing business with this company. Buyer beware. Never buy refurbished from this company. Also like others have said, they automatically charge your card which is illegal and then sometimes don't send the item for 3 to 4 weeks.

Don't even bother with this company. I wish I had visited this site before I placed two orders almost 10 days ago. So far, I have received nothing. Oh, I did receive a tracking number from UPS which said that my item would be delivered today. The current status is that my package was turned over to the Post Office. So in addition to the crappy service from 1SaleADay, now I need to wait for the super crappy Post Office service. All I can say is my item better be in new condition with no problems!

On Dec. 7, 2012, I ordered a nail kit for $40.00. It is now Jan. 17, 2013 and I have no nail kit and no refund. I did complain on Jan. 3, 2013. I asked about my order. I was told that it would ship in 3 to 5 days and they apologized for the delay (email from Jennifer signed Jenny). I waited 12 more days and asked that they just cancel my order. The $40.00 came out of my Paypal account on Dec. 7, 2012, so they've had my money all of this time. I just got a response from Eboni ** that since it is in processing, it cannot be cancelled and I need to just refuse the package and when they get the package back, they will refund my money.

I placed an order for 2 pieces of furniture totaling $100 on 1/9. My card was charged instantly (not just a hold, fully processed and charged). On 1/11, I received an email stating that my order had partially shipped with a tracking number. On 1/16, the tracking number still stated that a shipping label had been created, and when the package arrived @ the UPS facility, it would update. I found it strange that after 5 days the package that was supposedly "ready to ship" still was not at the facility, so I wrote an email and started to read reviews. I received the same generic email with the same exact wording "apologize for the delay in shipping... experiencing problems with tracking system... blah, blah, blah" from someone named Genesis.

I wish I had found this site prior to placing my order with 1SaleADay. I ordered a luggage as a replacement for our current luggage. As others stated, my card was charged immediately. I received an email from the company that the order I placed on 01/08 was shipped on the 10th via UPS. Accordingly to their email, I should have received it on the 14th. Well after following up with the support email, I received: “I apologize for the shipping delay. We are currently experiencing some system problems with the tracking information. You can expect delivery shortly. Please let me know if you have any further questions.” Needless to say, I feel as though I am getting the same runaround as others.

They had a great deal on Roku 2 refurbished units and I should have known it would take forever to get. I am still waiting and it is 01/15/2013. I received an email on 01/08/2013 stating that my order had recently shipped via UPS but, to this day, the tracking number is showing that it has not arrived at UPS. I hope I get my order. I should have spent a little more money and bought through Amazon.

I have bought several items through 1SaleADay.com. My most recent order was on 12/25/12 of 2 items. Item 1 - a portable battery charger/jumper/source came in after 16 days looking as though it went through WWIII! Item 2 - a watch - never arrived. You have to do a Google search to find a phone # to call them, as they don't respond to email. The guy who answered only took my info and said they would get back to me, after first lying that he couldn't access my account info. When I explained further, he was able to access it! I called: 305-423-1524. The tracking information does not work for the parcel. Not a deal if you never get the item or if it is broken or doesn't work! Buy elsewhere! Their prices are rarely a deal!

I ordered a product on day 1, tried to upgrade the order by $200 an hour later. They would not allow me to do so; I found this out on day 4 when they finally replied to my email. Okay, I didn't like that. But if those were the rules, I was willing to accept the original product ordered. It is now day 14 and I have no idea of where my order is/stands. I have called my credit card company for their assistance in resolving this matter and found out that the funds were issued on day 3, even though I don't believe 1SAD even has the product on hand even now (day 14). I have no way of finding out where it stands unless I am willing to write another email and wait another 3 days for another insufficient response. Companies with sole reliance on pricing never have a long life, and 1SAD will be no exception. If they do not amend their business model, they too will pass.

It's a very, very bad company. I don't normally give people a poor rating until they have proven that they, in fact, are very bad. I ordered a Dell Streak 3G tablet. The item arrived, a Dell Streak WiFi only. So, here is definite problem #1: It's false advertisement. I called and asked for a return/exchange (since it was falsely advertised), and got a very long runaround, lasting basically four weeks before I was issued an RMA. I went ahead and returned the item according to RMA instructions which said I should receive my refund within 15 days. Okay, or so I thought. Well past 15 days, I emailed them wondering where the money went. They replied, "Your order is now in dispute, it takes 75 days to be resolved."

I had been looking at the deals at 1SaleADay for about a month waiting for a good selection of bed-in-a-bag sets that would fit my decor and my bed size. I finally found what I needed and placed an order on December 30, ordering 3 different styles for a total of $95.97. They immediately charged my bank account. On January 4, they emailed me to say my order had shipped. The order wasn't actually taken to UPS at that time. I finally contacted them via email to complain that they had charged me and said they had shipped while the tracking service so clearly said the item hadn't been received by them yet. They responded, after those items had been dropped off at UPS. I suspect if I hadn't raised a fit, they would still be waiting to be shipped.

I ordered a Cuisinart Bread Maker from this company. It was missing parts like the bread pan and the kneading paddle. This company has refused to resolve this issue. I have sent well over 4 messages. I was not even seeking a refund, just the missing parts. I will never do business with this company again. I have filed a complaint with the Better Business Bureau, and I plan to seek legal action. Yes, this bread machine was $64, but it's the principle of the matter. Perhaps this company will not scam other customers like they have done me. Purchase from this company at your own risk!

I purchased refurbished Roku from them. The deal was not very good in the first place. They claimed it was 50% off original price, but it was actually only $5 cheaper than brand new. The item arrived broken. I contacted them and they suggested to deal with manufacturer because it was a few days past 21 day return window. I realize it's their policy, but they really shouldn't sell so many broken items at such high prices.

I bought 7 pairs of Gemstone Earrings for $7. Wow, what a deal (I thought)! They just showed great photos of the earrings, of how beautiful (and large) they each were, but no size or carat weight. When I finally got them (2 weeks later), they were so tiny. I would be embarrassed to give them to anyone. When I contacted customer service and informed them that their ad was deceptive, the reply was "I appreciate your order, and we accept returns within 21 days when an item is defective. Unfortunately, your order does not qualify for a return, and I do apologize." These guys sell closeout and refurbished junk! Buyers beware!

I placed an order on 12/10/12 and was told to wait 10 business days for delivery confirmation. On 12/27/12, I inquired on my order because it was a Christmas gift and was told to give it another 3 to 5 business days. On 1/6/13, I emailed again and was told again 3 to 5 business days. When I emailed back on 1/7/13, I stated that if they could not ship the order, I would like to be refunded and the order canceled. Christmas has come and gone. The only response I got was please allow 3 to 5 business days, so this is obviously canned emails that get sent out with different customer service names. I called the 800# and spoke to a person Samantha who could only inform me that the only way to communicate about an order is via email! I have filed a complaint with the BBB and will never order from this site again.

I ordered a ring from this company that stated it was fine quality. When the ring arrived, I was astounded at the cheap look of it. It looks like it came out of a gumball machine! When I contacted them via e-mail to get return information, I received an e-mail from them that stated they were sorry for the miscommunication but that it could not be returned! It was pretty much a too-bad-so-sad response and they will not refund my money. I would never ever buy from them again. And I would like to caution anyone else considering making a purchase from a company that sends out poor quality merchandise and then when you contact their customer support, you are told "too bad"!

I ordered night vision goggles for a Christmas order. They withdrew the money from my account on December 14. However, they did not mail the item until December 26, and it did not arrive to my house until the evening of January 3. I tried contacting them twice via email, and I only received standard, rote replies. Nobody addressed my concern that the money was withdrawn on the 14 and the product not mailed until the 26th, nor did anybody seem to be concerned that the gift did not arrive in time for Christmas. I will not use this company ever again, just because it is clear that customer service is of little concern.

I ordered Hotel Collection bed sheets on 11/09/2012. They immediately charged and posted it to my card. This wasn't a hold and I'm sure that they are breaking some rule with the credit card company as a charge can't be posted to your card until the item ships. I didn't get tracking information until the 1st of December on some of my orders. Upon opening one of the packages, I noticed that the sheets were not Hotel Collection sheets sold at Macy's. They were Hotel New York. The quality was not the same as the Hotel Collection. I refused the rest of the orders and have been credited all but three. I have been emailing customer service for almost a month now, and it's like talking to drones. They need to have a phone number so that we can talk to someone and get the issue resolved. I had to go to my credit card company to dispute the charges which hopefully get this company to resolve the matter with me. I'll never purchase from them again no matter how good of a deal it is.

I have ordered from them about 6 times in the last year and always received my items in a somewhat timely manner, until this order on Dec. 6th, 2012. I ordered a remote; it was still in process 3 weeks later. Their site stipulates that they have 10 working days to fill out the order (I know because once I asked and she wouldn't even look up my order till it was past the 10 day period) and ship. When I emailed them to ask where it was, all they told me was that they were having an issue with the product and would ship in the next 3 to 5 days. Yup, no apology or promise for better service, just wait and you will get it. After 5 days I contacted my credit card company and began to dispute the charge. I emailed them and let them know I did as such and wouldn't be shopping with them again. Lo and behold, I got a shipping confirmation.

I ordered a Logitech wireless mouse on 11/27/2012. On 12/17/2012, they stated in an email that it had been shipped to me. I just received it today, 1/4/2013, in the mail via USPS. The mouse is dead. It does not work at all. I emailed support and am still waiting to hear back. Very slow shipping and the products, well DOA.

I have bought several things from this company. On or around the 10th of December, I ordered something from them and requested that I get it before Christmas as it was for my grandson. I get an automated response (I know this because they forgot to fill in one of the "fill in" spaces). I again emailed and get an automated response. I have yet to receive my grandson's gift, and it is the 3rd of January. I cannot get any type of response from this company and am very dissatisfied. Needless to say, I will not be buying from them ever again and will not be recommending them to anyone I come across.

I have been a customer of 1SaleADay for a year or so. I never had a problem with my orders. The shipping has always been slow but worth it for the price. But I don't know what is happening. All of my last four orders have been sent to a wrong address. From the very first order sent incorrectly, they assured that my address was wrong. I had to provide them the correct one so they can update their records. When I give them my address, they realize that it was correct. The only thing I heard from them was "I’m sorry. We will refund your money." They even try to resend the package. Since that first time, all of my packages have been sent to the wrong address.

I ordered a Canon lens in October but somehow the courier company returned that lens back to the company, saying undeliverable. On November 19th, I requested them to redeliver as my address was right. Since then, I have sent approximately 9 mails to request for a refund or redeliver, but I got neither of them. USPS says product undeliverable and returned to shipper. The shipper says they did not get it. Where should I go? I’m feeling mentally harassed and thinking of suing them as I have plenty of proof to file a case. So, I am completely unsatisfied with 1SaleADay. Thanks.

I have dealt with them at least for 10 purchases. They have been excellent previously. But, for whatever reason, they have dropped the ball. They have completely forgotten to process my order. I had put an order with them on December 6. It has not been processed for nearly 3 weeks. The payment was taken the day of the order (December 6). I sent them an email on December 26 inquiring about the holdup and got a response at 2:55 pm stating that my order has been shipped. Later that day, I got another response stating that the order will continue to be delayed for another 3 to 5 business days. I asked them through email to clarify what the status was and have yet to receive a response. Funny how they sent the last email at 5:30 pm, their closing time, so I could not respond to them about lying about having the item shipped and also delaying the delivery again.

I don't understand how this isn't fraud. I ordered a pair of Emporio Armani sunglasses on December 2. The funds were withdrawn from my bank account on December 3. On December 10, I received an email that the package has shipped, along with a tracking number. The tracking number continually didn't show up in the UPS Mail Innovations site, so I tried to call 1SaleADay. As others have stated, it's a continuous loop of on hold and finally disconnect. On Christmas Eve, I received an email from them stating the item I had ordered was not in stock, and a refund would be issued in 7 to 10 days! So they have essentially had my money tied up for an entire month while they issued a fraudulent shipping notice/tracking number. In the meantime, I had ordered another item from them that is still 'processing' fourteen days later. I am on my way right after this to First Hawaiian Bank to contest the charges. Please, save yourself the time, frustration, and money, and do not do business with 1SaleADay under any circumstances.

I placed my order on December 12th. I have yet to receive the package. After sitting on the phone for 45 minutes, they could give me zero information. I had to email them. I sent the email and was told it could take up to three days to get a response! It's unacceptable! A mailing label was generated on December 14th. Today is December 26th, no package. All that shows is that a label was generated. The package has yet to be shipped. This is the absolute worst company I have ever dealt with! They couldn't care less about the customer or their products. They take your money immediately, too bad they aren't as quick with the product. I will never do business with them again! I am contacting PayPal for a refund. Stay away from this company! They're a huge ripoff!

The item was ordered on November 30th. It took 12 business days to get it in the mail. It was taken to UPS innovations on December 17th. It arrived at USPS on December 22 and sat in the post office through Christmas. It was scheduled to be delivered on December 24th which never happened. Other things I ordered from them also took 3 weeks to a month to get here while other items took 2 weeks. They need to make sure the companies they are selling for have better shipping policies. When I contacted them, which is only by email, all they said was it can take up to 10 business days to send out orders. I think they need to change this to 5 days. Some companies are not adhering to the current shipping policy and 1SaleADay will not contact the company to find out what is wrong.

I ordered a headset on 11/27/12. I was told that the item would be shipped within 7-10 business days. I contacted 1SaleADay. After 10 business days, I was told that they did not have the item in stock. I requested to have a refund. 1SaleADay said that they would give me tracking number and it would be trackable on the UPS system. I received the UPS tracking number on 12/14/12, but UPS only received their billing information. They actually did not ship the item. I checked every day, but 1SaleADay still did not ship the item to UPS. Today is 12/22/12. I checked again and it’s still the same thing. 1SaleADay still has not shipped the item. UPS only has their billing information.

On December 5th, I ordered one of their daily deals, the Roku XS, refurbished. Upon its arrival on December 19th, I installed it and it would not work. I have another identical Roku XS purchased from the Roku official website that works perfectly. I contacted the returns department at 1SaleADay.com immediately. I received an email from them stating that my return was outside of their 21-day return policy (I ordered on the 5th, which was 14 days ago. It took them that long to ship it.) Thankfully, I paid through Paypal and I will be filing a complaint with them in the hopes of getting my money back. Avoid this site like the plague. They will not provide even the slightest hint of customer service. The worst experience I have ever had buying online.

After not being sure if I should trust 1SaleADay, I decided to place an order for a violin they were selling. Five days later, I purchased a slide/picture scanner. The terms of service clearly stated my order will be shipped within 5 - 10 business days, with 10 being a rare occasion. After waiting a full month and giving them the benefit of the doubt that maybe weekends don't count, I finally wrote their customer service asking about both orders. Two to three days later, I got a response saying the violin was out of stock. Now, how a company that sells an item for only one day and not know the amount of inventory is beyond me. Plus, they were more than happy to charge me for an item they did not have. I wrote a nice letter back, demanding a refund, and that they better hope the other item I ordered not share the same fate. I got my refund, and my scanner arrived a month after I purchased it.

I ordered 3 initial necklaces for my nieces on December 5th, 2012 and a shipping label with the tracking number was out there on December 6, 2012. It stood with no progress whatsoever until December 19, 2012 and the expected delivery date to my home is December 26, 2012. I have already filed a complaint with PayPal (excellent customer service there BTW). I had to go out last night and buy 3 other things for my nieces so I do not arrive on Christmas empty-handed. They are 8, 10 and 12 years in age so would not understand if uncle arrived without gifts.

Extremely poor service, potentially fraudulent - I ordered 3 Dutch ovens on 12/11 for Xmas delivery through Newegg. Although it was stated as "Shipped" at Newegg by 12/12/12, no merchandise was ever delivered to Fedex by 1Saleaday. Getting in touch with these folks by phone is deliberately impossible. If you connect, they will just hang up after a while. I did get a response by email promising to take care of the problem, which did not happen. When I attempted to cancel the order so I could order elsewhere, they ignored the request, which had to be made through Newegg since they were not willing to do honorable business. Still no resolution. But of course, "We care about you. Your call is very important to us" and "Sorry" over and over.

I ordered an item on November 26 which stayed in processing for ten days. UPS label was then created but the item was not received by UPS for an additional five days. It was finally delivered after 22 days. I now have my last item ordered through 1SaleADay which has sat in processing for ten days and has now had a label created but still has not been transferred to UPS.

I ordered a 7-piece bedspread set on November 11, 2012. They took the money from my credit card right away. I received an email on November 21st saying a shipping label with UPS has been created. After waiting a week, I sent them an email on November 28th asking the status of my delivery. They said they were sorry that they were waiting for the carrier to pick up the package. I asked for a refund and they said they don't give refunds. After many emails back and forth, I wrote to the Better Business Bureau. I sent another email to 1SaleADay on December 17th telling them that I contacted the BBB. They replied that I should check with my neighbors and that tracking says I received the package. They said I should wait a few days and let them know. They will open a claim on my behalf.

I made a purchase with 1saleaday on 11/26/12. I paid, and they sent me an order confirmation and said it would take no longer than 5 business days to ship and then I should get a tracking number. I was fine with that because that’s a reasonable time frame. So 5 days go by and no email with my tracking number. I check my 1saleaday account, and it still says my order is "processing". I email their support and ask why it still says that because at this point it has been 7 days. Then 2 days later, they get back to me and say it will take 7-10 business days.

I used 1saleaday to purchase a tablet. It’s now one week before Christmas, and I purchased it on 11/28/12. This company never sent me the tablet. They charged my card. They did not contact me. I contacted them, and it took them several days to get back to me. They told me my card was declined. I checked and the sale went through just fine. I then contacted them again that they had charged my card - no response. I emailed them again for a third time and told them that I had put through a dispute with my credit card because they had not contacted me back and I wanted a phone number or someone to call me - no response.

I placed an order on 12/5/12 for a necklace and was pleased to see a shipping confirmation on 12/6/12. Since it has not yet arrived, I checked the tracking # provided. The number given was not a valid tracking number, so I called 1saleaday. I had been on hold for 20 minutes when a rep answered the phone. She refused to take my order number or look up anything. She said she could not check on orders, not to mention she was extremely rude. She said I had to send an email and someone would get back to me. I find such customer service behavior very suspect, particularly when an invalid tracking number was given out. If I receive no response from the company, I will be disputing the credit card charge. Normally I would wait before disputing, but given the fact that they have given me an invalid tracking number and the rep refusing to look up my order and telling me I had to email only, I don't consider this normal business practice. I will never order from them again.

I love the deals. They really do have amazing prices. I love everything I have gotten from them. The only thing is they take forever to ship. I don't understand why it takes almost a month to get anything. I once worked for a vendor that sold to them and we would ship out the orders the next day. Why does it take a month to get a snuggie? By the time I get some of the things I order, I find them on sale at local stores. I wish they would do something about the shipping time although I do love my new TV and it only took 2 weeks to get. Thanks.