1Sale Reviews

I ordered a Sony Vertical CD player (3 of them) on the 11th of March and today’s date is April 9th. I have emailed them and all they say is that they have shipped it. I tracked the order with the tracking number I received. It says that a UPS shipping label has been created on March 21st; once shipment arrives at facility, the tracking status will be updated. This company is very shady. Do not buy from them.

1 Sale A Day would not exchange or return their defective merchandise. I bought an outfit for my son. It stated that it was 12-18 month size but when I received it, it would maybe have fit a 6-9 month size and was obviously mislabeled. I asked to exchange for a different one and was first told that it was impossible due to it already being 21 days since I ordered it. I did order it on February 26th but didn't receive it until March 20th, which I have proof of due to delivery confirmation.

Did not receive product and could not get refund: I ordered a Toshiba Thrive $250 from them a couple weeks ago. I tried to tell them not to leave things at my door because I live in a sketchy neighborhood but there was no place to make notes. When I emailed them (since they do not have a phone number to contact and the one that showed up on my credit card statement only leads to an automated system that says to email customer support), they said they don't make changes to orders, but to contact the shipping company once they gave me a tracking number. They shipped using UPS (worst shipping company in the world) and didn't give UPS any options for me to tell the driver not to leave it outside my door.

Dog Bed: So, finally, I got my money back. I was asked if there was anything they could do to make me happier. I normally have a good experience with them. Having my money back - well, I don’t have too much to complain about now. Thank you.

Update: 1 Carat Diamond 14K white gold bridal set - I have since received a refund with this company. Throughout this whole process, I have heard so many different stories from people that have purchased through them. I have heard a handful of good experiences. I am happy for those of you that have had good experiences with them. However, I have heard lies from them throughout the entire process and if you go on to read other reviews, it is amazing to hear they are all about the same. This company does not take responsibility for the actions that are taken. There is never an excuse to send out faulty products to a consumer and pin it on whomever you can. It is called quality control. If it were you receiving an item that was missing parts or broken, you would not be happy. It is not acceptable especially for those people that have waited well over a month for their item. It is not acceptable by any standards to have to beg for an item that has been purchased.

Update: I got a phone call today from someone, other than the customer service rep I had been emailing, telling me that the problem was with a vendor. She added that the items hadn't actually shipped and they were working with the vendor to get the routers shipped as soon as possible. I told her that knowing that upfront would have made me considerably more patient. I understand shipping issues and problems. What makes anyone unhappy is being told, “Oh, the tracking number will update, just be patient.” They did offer a partial refund and assured me the package would ship soon. Hopefully, it will work out okay.

Follow-up on previous review: A customer service representative called as a result of the review posted here about the vertical CD player. Very warm and friendly lady explained that the misrepresented product had been an accident and they wanted to make things right. I explained that I could not ship the product back because I had thrown the manual and shipping container away, and at any rate, was not physically able to carry it to the post office due to handicap. She offered a partial refund and I replied it was unnecessary (I did not desire to take a refund while keeping the product). She insisted that they do something to make things right and they sent a partial refund anyway.

On March 1, I ordered 10 wireless routers from 1SaleADay.com for a project I'm working on, thinking if we mess them up, it's a small price to pay for test units. I received a tracking number and UPS showed a label had been created and that it was shipping from UPS to USPS. I checked the USPS number and they had no record of it. I waited a few days and checked again—no update in status. I wrote to customer service and after a couple of days, they replied saying they were having trouble with tracking numbers and to please be patient. I waited another week and wrote asking them to look into it. They said it would show up and they were sorry.

I believe 1SaleADay.com advertised (pictured) a Sony vertical CD player alarm clock. It was described as having an input jack and also a headphone/line-out jack. I received a "Global" brand product which looks similar on the face to the pictured product, but does not have headphone/line out jack, which is one major reason for the purchase, nor is it of the quality you expect from the Sony name brand. The picture also showed a unit approximately 1 inch in depth and wall mountable. Unit received is wall mountable but is 3 inches in depth. If you log onto your account at 1SaleADay.com and pull up the transaction order number, it will give the description as “Vertical CD Player Model Number CD-88.” That is all! No "Sony", no picture.

Where is my stuff - I ordered a router from 1SaleADay on Feb.28, 2012, a label was printed on March 1st and that was the last movement. I have emailed several times and I get the same **. I really wish I would have read these reviews before my order. I would still have my money. All I want at this point is my item or my money back.

I ordered a refurbished Toshiba Thrive from 1saleday. I fortunately received it a week later as I was near their distribution warehouse in Miami. Unfortunately, I received the wrong power cord with it. I looked up the part number and the power cord I received was for a Toshiba laptop. It was only then that I realized that the only way to deal with this piece of ** company was to email them and wait until they get around to responding (1 to 3 business days according to their info). I would never order something from this company again. I wish I had seen this site before I ordered. It's certainly not worth the $75 savings on a unit that I don't even know works because I can't charge it! 1saleaday blows!

I ordered a Shark 2-in-1 cordless stick vacuum which was shipped on 2/16/12. When I received the box, it was missing, the motorized floor brush and the short piece to use the vacuum as a hand held vacuum. About 2 weeks ago, I received the short piece, but I still have not received the motorized floor brush so that I can use the vacuum as an upright vacuum, which is what I purchased it for.

I purchased a refurbished Toshiba Thrive in February 2012. It was sent as advertised, without any issues at all, in factory packaging, with all accessories per the advertisement. I was sent tracking numbers that were accurate. I admit I was skeptical, but ended up pleased. Sorry if your experience is different.

I purchased a watch for my husband's birthday on January 16, 2012. To this day, I have not received my purchase. I have emailed this company on 8 separate occasions and was told that they were relocating to a new warehouse and my item would be shipped shortly thereafter. This is now March 20, 2012 and I email and even tried to call, but to no avail. They have completely ignored me. I will never do business with this company. I am hoping others with a warning to please shop elsewhere. I am so disappointed with this company!

Update on the 1 carat diamond and 14K white gold bridal set. On 3/19/2012, the set arrived while I was picking up my daughter off the bus. I opened it immediately. I am just absolutely sick over all of this. The diamond was supposed to be an I2 in clarity and g-h in color. That is not the case. The diamond is absolutely worthless. I brought it to 2 different jewelers who were disgusted that someone would even sell it. It came with a certificate that states that the color and clarity are as stated above I2 and g-h. Also, that the set's estimated retail replacement value is $3000.00. The diamond is cloudy and the amount of flaws is just disgusting.

One of my friends send me a link to a deal on 1saleaday.com. It was a SteelSeries Siberia V2 headset for $40. I bought it without researching the website because I trusted my friend. Afterwards, I decided to look up reviews of the website, and after reading this page, I became very worried. Horror story after horror story.

I bought the Monster Universal Home Theater & Lighting System Remote Control with LCD Screen & Backlit Buttons and I have to say, after reading all these negative comments about this company, I was a little worried about not getting what I bought. But the exact opposite occurred. I received my invoice immediately, got my tracking number the next day and was able to track the entire trip. It arrived at my home when promised and was in great shape. The description said it was brand new and that's exactly what I got. I'm sorry to those that had a negative experience, however I will be doing business with this company again.

I ordered a Toshiba Thrive from 1saleaday.com, and it took 2 weeks to receive it. When it finally came, everything looked fine. I charged it up enough to use and started doing a quick start set-up and came to a screeching halt. The apps they were talking about in the quick start were not on the tablet. The only thing this tablet is good for, is surfing the web.

I would like to update the status on the situation on the 1 carat diamond 14K white gold bridal set with 1saleaday.com. On 3/7/2012 and 3/9/2012 I sent two different emails. I finally received a response on 3/14/2012, stating that my order was not shipped, and that there were delays with the warehouse. However, on 3/6/2012, I was assured that my item was in UPS's hands, and to expect the package shortly. I immediately responded to the email wanting a refund. And just like magic, it was shipped out. I am expecting the package to arrive on Monday, 3/19/2012. I have a claim in with the Better Business Bureau and my bank. I was advised by both to bring the set to a jeweler, to verify that it is real! I forgot to mention before that the diamonds are supposed to be certified. I do not have intentions of keeping the rings at this time. If after all this, I keep the rings, I am validating that this is acceptable behavior for a business. This business needs real help.

I ordered a radar detector from Newegg through 1SaleADay. They supplied a tracking number which is still not valid, two different emails stating it was shipped at two different times. I can’t get any phone response, leave messages, no response. Newegg blows me off. I either want the ** tracking number or the product or the money back. This is **!

My husband purchased a bridal set for me on 2/29/2012. It is supposedly 14k white gold and 1 carat of real diamonds, it seemed like a steal, for $649.99 with free shipping. Sounds good, right? On 3/2/2012, I received a tracking number for UPS. I emailed them several times up till yesterday. I was told on 3/6/2012 not to worry that they were having a problem with the tracking numbers updating and that my item should arrive shortly.

I ordered a Bluetooth speaker phone from 1saleaday.com. The item arrived within the specified time. When I opened the package, the product looked okay, but when I tried to make it work, it never did. They sent me a defective product. They do not have a phone number for me to contact, and the only way to communicate with them is via their website email system, which generates automated emails, sent to you asking you to wait for at the most 3 business days. These people never gets back once they sell anything to the people. To my surprise, how are they managing to do business today? This company should be taken to the court. Never ever in my lifetime would I purchase from 1saleaday. In fact, I am putting this site in my blocked list.

I purchased a Skill 18v drill and flashlight with 2 batteries and a charger. When I received the package, it was not damaged. However, when I opened the package, I found to my dismay the flash in several parts, and could not be assembled. In other words, it was packaged broken. The batteries would not charge. I think they are either worthless, or the charger is a piece of junk. I contacted 1saleaday two times, and each time I was told that someone would be in contact with me in 1 to 3 business days, depending upon the volume of calls they got. I was contacted by an auto reply set up. 1saleaday is a scam operation. Their guarantees are just as worthless as the drill set I purchased. Warn all your email buddies.

I ordered for my first time and it was shipped through UPS. It was supposed to be delivered on a specific date. It never came. UPS also claims they never delivered the item and to contact 1SaleADay. I did so. After numerous emails, I never received one correspondence back. I filed a complaint with my bank, got my money refunded, and still have never received any information from 1SaleADay. I will never do business with them again. Buyer beware! But as long as you have a bank to back you up, I would steer clear.

They, 1saleaday.com, emailed me a tracking number for a reversible pet bed I bought my dog. Ever since the 17th of February, there has been no tracking information. I emailed Customer Support and this guy Yeney keeps telling me it got delivered. I keep asking for the tracking number that said it was delivered. Seeing as someone is home at my house all the time, my bed never got delivered.

I purchased a bluetooth keyboard workstation folio from 1 Sale A Day. It was for $14.99, but somehow, I was charged over $25.00. I tried to find a phone number for them and there was none. I can only contact them through email. Then, they said in the Contact Us page that there are only returns on defective merchandise.

Privacy violation: 1SaleADay has sent me a product that I did not order and I have not been to their website until now to see who they were. I am concerned how they got my private information as we just moved here. I would like to know which state and local and other authorities to contact over this.

I just wanted to let everyone on this page know that there has been some great experience also. I have purchased over 20 different items from 1saleaday and have had no problems. Shipping had been prompt and my merchandise was fine. I also purchased "refurb" merchandise, but it was advertised just what it was, not to discredit your "bad" experience. I hope you all get things worked out. I just wanted to give this company some support because I'm sure there are more good stories than bad. Unfortunately, most people with good stories never give accolades when they are deserved and people with bad stories will tell everyone that will listen. Good luck with your issues. I hope everything works out to your satisfaction.

I placed an order for a Toshiba Thrive tablet they were advertising for $259.00 which, after shipping and handling, was $264.98. As they gave the option to use the billing or shipping address, I gave my shipping address and credit card number which they kicked back with an automated note telling me that the billing address wasn't the same one as on the card.

I purchased a bluetooth speaker. The item was defective. I contacted order support, which can only be done via the website email. Whenever a reply or request is made, it takes three or more days to be contacted. Once a reply is received, you get the runaround. They do not have accurate information as to the orders, claiming the order had been over their 21-day return policy, when in fact it had only been eight days. They did not even check the history of my order in my account on their website. Never again!

I bought an iPad case with keyboard and the glue came off the keyboard. Also, the wireless NETGEAR stopped working after 30 days, the battery didn't work and the bluetooth device was outdated.

I ordered sheets on 2/14 and it shows a tracking # but no other info. It tells me to call the shipper after 3 days if no more info is shown. They don't answer my e-mail and their phone system is a joke. I want my product or my money back.

I received the Shark cordless vacuum, model SV800-14, today and it is missing the floor brush and small attachments along the wall. How do I get the rest of the vacuum?

After posting my complaint, I contacted my credit card company. They gladly put a dispute on the charge and refunded my purchase price in full, including S&H. I will keep the money. 1saleaday can keep the product and I will never do business with them again.

I ordered 2 separate items on 02/15/2012. One item was delivered. The second item was never processed, but I was charged for the item. When I contacted "customer service" they said it was due to a reorganization of the warehouse! They guarantee delivery in 5 days and it is 9 now.

I bought a GPS two years ago or so. It arrived with chord having cracks along entire length, exposing wires. I tried getting a refund unsuccessful. Against my better judgement, I allowed myself a limit of buying items under $25. I purchased an FM wireless transmitter that was DOA. I wrote explaining my situation and was beyond the 20 days for a refund. I was told that they can only do a return authorization, no credit, refund, nothing. They even suggested I gift it to someone else.

A Bluetooth headset arrived today. It was obviously used or refurbished, but that was not mentioned in the ad, or the email receipt. Most of the accessories in the original box were missing, including an ear bud. It was sent with the wrong quick start guide (and no user's guide), so I couldn't even get it to work, until I found the manual at the manufacturer's site.

I returned the tablet in November and they had no record of it. I have sent proof of the return, which they can't find also.

I just bought a "Wiki Reader" and can hardly read the screen. I looked for a button to brighten the screen light but could find none. Please advise. Thanks, John **.

I ordered from 1 sale a day back in September. They sent me 2 tablets that didn’t work! I paid about $150 total for them. Here were some of the main problems: 1) They took 2 months to get delivered to me. 2) They didn’t work. 3) I wrote to them and received no response. Finally, I complained on Consumer Affairs and they finally responded to me with this for everyone to see: "Hi Sarah, I'm so sorry to hear your tablet is defective! We've sent you call tags to ship the merchandise back to us at no cost to you, and we’ll issue you a refund. I'm also going to give you a $5 store credit to try and make up for the disappointment. I hope you'll continue to take advantage of our awesome deals in the future. Sincerely, John." I never received call tags nor did I get a $5 credit to my account. I have tried emailing them and calling them since then and nothing. I am so disappointed in their service. They pretty much stole $150 from me.

I had ordered from this company a little before December last year, had always debated on them seeing is one of those "too good to be true"; but I couldn't let the offer pass me by. I ordered a set of pearl necklace/earring/bracelet set for my wife. I had intentionally ordered them before December wanting them as a present for my wife. At this time, I had also ordered a bracelet/ watch combo.

This is an addendum to my last complaint. After I notified 1saleaday.com of the problems resolving the issues with the MID tablet I bought from them with the manufacturer, and that despite knowing that I had sent the tablet to the U.S. rep for Eken (the manufacturer), the woman at Eken persisted in repeating that I could send the tablet (which of course I no longer had) to China for repair and that the U.S. rep was not answering his phone or answering emails. I was turning the whole mess over to law enforcement. I did this, and my law enforcement had his law enforcement go out and knock on his door, after which he answered his phone promptly.

In late September 2011, I ordered two LCD TVs from 1saleaday. Upon receiving them, I immediately discovered that they did not work properly and they were misrepresented. I contacted 1saleaday both by email and using their website contact form. Communicating with them is largely a wasted effort, as they are slow in responding and mostly send generic "canned" responses that don't address the issue.

Sometimes they're good, most of the time not so much. The 1st purchase I made was a reconditioned mini camcorder, I was expecting the worst, but was pleasantly surprised. From then on, it was mostly downhill. The necklace I ordered for my daughter's birthday was substituted with another that wasn't even similar and I was told they don't accept returns. Maybe they should make people aware. So last try, a necklace for myself ($139.99 for $9.99). It looked okay, I wore it 2 days, and my whole neck was broke out so bad I constantly sat and scratched it! Oh, I guess they didn't say the chain was a POS!

I purchased to 2 WIFI tablets on 11/30/11, only 1 worked, 1 would not connect to the internet. I have sent over 20 emails to the support email on the web with no luck. I have requested that they give me a call tag number so UPS can pick up the item and return it but they will not do so. and I do not feel I should have to pay to ship it back.

I returned the falsely advertised diamond bracelet (from a $49.99 plus shipping and handling) purchase in September to an address in Florida, as instructed by CSR Cynthia. I have a very long chain of emails to prove the runaround I've been on. Now in January, they cannot find my returned "junk" and are issuing me $15.00 credit! I am ready to tip over! Please help!

That "star" is really no stars, but I had to put something. I purchased a pair of black diamond earrings on 12/27/11, and have not received them yet. All the emails I've gotten from "Alan" at 1saleaday.com are pretty much telling me the warehouse is too busy to ship my purchase, and when they do ship it, they will let me know. I received another random email from Alan today, so the warehouse is in the process of shipment. I am calling my bank today, and have the charges reversed. They can keep the earrings, and sell them to another fool!

I purchased two Braun electric razors on 12/15/11, one for a holiday gift and one for myself. As of 1/6/11, I have still not received the one intended as a gift. The one I did receive was not a US model but a European model that I can't even plug in. I realize you can purchase a converter but this is totally unacceptable. 1saleaday sells fraudulent not as advertised products. I am totally dissatisfied with this company and will never do business again. I sent 5 inquiries about the problem item received, and their response was "your item is showing as delivered on..." totally ignoring the issue at hand. Now they won't even respond to my follow up emails about returning a European electrical model not intended for US sale. It’s bogus.

They send fake products to you but advertise it as brand name (OEM). Never trust a website like this.

I ordered 3 Velocity Cruz Tablets T301 on Nov. 30, 2011. I received them on Dec. 9, 2011 and one was defective. I returned them on Dec. 13 with their paperwork that they sent me on Dec. 13. They received the package on Dec. 19, and it has been hell since. Email after email, I may get a response 5 days or so later to say that their warehouse isn't showing they received the item. Yet, I have sent them the confirmation number and a copy of the receipt. I am still waiting. I am out the item and my money. Today is Jan. 4, 2012. Still, I got no answer to my email with the confirmation that they have received the item. I am totally disgusted.

I have received my four camera security system on 1/4/2012, only to find no installation instructions and what appear to be the wrong parts for the H.264 DVR. I am very disappointed. I need assistance or refund instructions!

I ordered a "deal" from this website and they sent a generic cheap version of the product advertised. It’s false advertising and the product was the wrong color. Also, their customer service was horrible. After I contacted them, I received an email stating they do not accept returns, exchanges, etc and "have a fantastic day!" buyer beware. If it seems too good to be true, it is! The worst company I have ever dealt with. I called my credit card company to dispute the charge and they generously agreed to refund my money, no questions asked. So, I will not pursue anything further with 1 Sale A Day, but will also never purchase from them again.

See my prior complaint about Newegg.com who used this company to ship me a broken used unit with missing part, 2 different serial numbers and no working 800 number. Their email is 1saleaday@newegg.com. They finally sent an email, no calls, to say all their Samsung receivers were used or reboxed and they never had any new ones which is what Newegg sold me. They want a return all handled by me, who is fully disabled, but Newegg has all the funds and Newegg wants the unit back but will only promise a refund for the Black Friday sale price

I can't believe that I thought 1SaleADay was a great company! For my first purchase, I ordered a necklace (Black Diamond Heart Key Pendant). I thought I was getting a great deal (it was shown that ARV was $200 - that should have been my first clue) since it was being offered for $14.98. When I finally received the item, I was extremely disappointed with this purchase. It came extremely mangled to the point that I couldn't get all of the tangles out. It did not even look like it was worth the $14.98 I paid for it. There were no black diamonds on it like it was advertised. It's extremely low quality material that looks like it was painted black and melded onto a flimsy piece of silver metal! Seeing as how disappointed I was, I decided to contact customer service and that's when my nightmare began.

I ordered a Panimage tablet for my daughter for Christmas. It just doesn't work. It has a demo on the screen that can not be removed, it will not connect to WI-FI, the touch pad doesn't work. I can not register it or get customer support help online and they refuse to work with me.

I ordered a Panimage tablet for my son for Christmas. When I received it, about two weeks after ordering it, I wrapped it and placed it under the tree. When my son opened it Christmas morning, he was thrilled, as he had been asking for a tablet for about a year. What a disappointment to find out that it would not turn on, hold a charge or anything! The green power button would come on, but that's all. We have repeatedly emailed 1saleaday and all we get are canned email responses. I'm disappointed! I want my money back.

I ordered the pan image tablet on 11/30/11, for my daughter's main Christmas gift. It arrived on 12/13/11, which was fine with me. I opened it on 12/24/11 to charge it, so it would be ready for her to play with on Christmas morning. It appeared fine, and charged after many many hours. Christmas morning came, and she excitedly opened it. However, she couldn't do anything on it, because the apps that are already preloaded, wouldn't even work. We set up the WiFi, and it still always said it wasn't connected, and the market wouldn't download anything. She ended up vying herself to sleep that night, since her main gift didn't even work. I stayed up that entire night, trying desperately to fix it, and figure out what was wrong with it, but to no avail.

I ordered 4 LED work lights to give a Christmas present. All 4 do not work! I couldn't find a phone number to call them, and received a generic response via email, when I filled out their "contact form". I have ordered from this company before, and didn't have a problem with their product. However, after reading all the complaints, I won't be doing business with them again. From reading all the other complaints, I probably won't go through the expense of shipping these LED lights back to them. I'll just throw them away, and chalk it up to a learning experience, and never order from them again!

On 11/30/2011, I ordered two android tablets, at the cost of $59.99 a piece plus shipping, spending a total of $128.98. On that date, these android tablets were advertised as "new". I specifically made sure the advertisement for this tablet was "new", because they were selling numerous tablets on that date, and some were listed as refurbished, and I knew I did not want a refurbished one. I point that out, because I saw this same item on sale a few more times throughout December, and those were advertised as refurbished. The items arrived promptly on 12/7. We opened the packaging, and both boxes appeared new, and in good condition, so we tucked them away in the closet. We were very excited about them as they were the "big gift" for our sons for Christmas this year. I did not open them until 12/20, because we wanted our boys to be the first to turn them on, however I had purchased a case for each, and wanted to be sure they fit in them.

I ordered two Panimage 7-inch tablets. One will not turn on, it powers down as soon as it boots up, junk. These were ordered as Christmas presents, which created disappointment on that special day. I emailed them with the only reply being a generic email telling me to have a good day. No phone number to talk to a person. Never again.

Ordered a Tom Tom GPS after reading description which did not mention merchandise was refurbished. Received merchandise without any packing list, # to call is incorrect/defective, etc. Front of box stated refurbished.

I ordered a scan disk card on 12/03/11. I never got it. I sent two emails. This is the third time that I have not received an order. They said they would refund one of them but did not! Here is the order: 12-03-2011 **, shipped ** for $12.98.

I have not received the merchandise I ordered and I get insufficient email response from company. This is merchandise ordered for a Christmas present for my grandson who now will not be able to receive it in time. The only email response I got after sending them four emails was that there was a delay in shipping with no further information. I will be addressing this further if I do not hear back from this company and will pursue additional avenues to ensure that other customers are not affected by the same issues.

Never trust a site whose canned acknowledgment of a complaint reads as follows: "Your message has been hastily delivered and a response will be cooked up very soon. Have a great day!"

Can I rate a zero? I ordered a "new" tablet that was clearly marked "refurbished" on the box. When I powered it up, it does not even work. It just stays at loading animation. This is my third Android tablet and I do know how to use this operating system. This unit is 100% completely defective. After 6 emails, they have not responded with return instructions. I am now working with my credit card company to get my money back.

I ordered two iPads. Both arrived and one is defective. Phone number is voicemail stating I must email support@1saleaday.com. I have done so without a reply. I would like to return the defective unit. I want a refund.

I wish I'd read your comments before ordering from this company! Never had I been so disappointed from an online retail company. I ordered a graphic card ATI 5850 OEM. I received it in about a week or so. Once received, it was wrapped in bubble wrap. But it was supposedly "new". That is questionable. Anyway, after a day of use, that card started clicking and not a silent, a very annoying one. I did some research and confirmed it's the bearings going out. Usually that happens after wear and tear. So, I can safely assume this card is not new.

I purchased an Android tablet that did not work as described. After some very pleasant email correspondence with a customer service representative, they agreed to refund my original payment/shipping. I shipped the item back at my own expense and received an email on 11/30/2011 stating that my refund had been mailed to me in the form of a check. To date, I have not received the check and my emails have not been answered. I now am out of $75 for the defective product and $9 for the price of shipping it back to the company. I have made other purchases without a problem, but will not choose 1 Sale a Day for future purchases.

I ordered a pan image 7" Android tablet. It is clearly a refurbished product. It does not work even with adapter. I'm not sure what refurbished means, must I find it hard to believe this was refurbished other than someone knew it was broken, placed back in the box and was sent back into the distribution channel as refurbished. For example, the plastic covering on the device was half ripped off. The other items in the box were not sealed, obviously opened. Usually items like this have the items refurbished correctly.

I ordered necklaces and two camcorders. I received the necklaces and one camcorder but the other one never shipped. I've contacted the company several times with no response. Finally, today I get an email that they are sending me another $1 necklace that I didn't order but there’s still no word on the camcorder. They quickly charged my credit card for two camcorders when I placed the order, but I did no receive my product. Do not buy from this website. It's a scam.

They tend to lie about the sales they put up there, on how much you're saving. If you Google what their "huge" savings is on, it's not even close to what they have listed. They said i could save $800 on my camera. I came to find out, I paid $10 less than I would in any store. Granted I'm still saving some money, but lying makes me question the integrity of their whole business, and whether or not to condone, let alone, support them.

I have emailed them twice and have not heard back from them.

This website is a scam. They sold me an old model sidekick cell phone, in which the internet provider no longer works. Therefore, I paid for a cell phone that will never work. I am trying to contact them, but I have no answer from them. I want my money back.

Ordered a Gateway Netbook for $299 plus shipping. It is a piece of crap! It sometimes types double letters and the touch pad is so sensitive I get redirected quite often. The print on the little screen is so small that I can't read it, so I wanted a refund. They refused to refund my money. They wanted to send me a new one. I don't want the same thing back. I want my money so I can buy a new computer from someone legit.

I ordered a product of a Clover System 14-inch security system. After over 2 weeks of not seeing anything but processing emailed, I called, I finally got the response of "unavoidable delay." Well, the unavoidable delay was they sold an item they didn't even have on hand. I was later informed of a replacement exchange that they could "sell me" and refund a small amount. I agreed, then it took another week and had to file a claim with Paypal. Suddenly my item was shipped and they made good on the small refund.

I ordered 2 3-Channel Helicopters on 11-29-2011. After 9 days of waiting, the order is still showing up as "processing" on their website. I emailed them with several inquires and never got any response. I also tried to call them directly, but no one answered my call. This is definitely one of the worst buying experiences that I have ever had and I am very disappointed. I am now asking to cancel my order and get a full refund. If that won't work, I will have to call my credit card company to dispute the charge associated with the purchase.

I ordered a Logitech Harmony remote in the middle of October. The product arrived in a reasonable time frame. But to my dismay, the LCD on the remote had lines missing and was unreadable, making the remote worthless. I contacted 1saleaday through their email support. I was told that I could get a replacement, but that I would need to ship the remote back. I shipped it back via UPS which cost almost $10 (the remote was only $50). Eventually, I received the replacement remote and found that not only does it have the same issue, it is even worse on this remote. I have now emailed the 1saleaday support team 3 times over several weeks with no response. I do not care if I get a refund or a new remote, but I do want the issue resolved. This was supposed to be part of a Christmas present for Pete's sake.

I purchased an item from 1saleaday. The next day they generated a UPS shipping label. They did not ship for eight more days via economy shipping; then it was transferred to USPS. When I received it, it was re-manufactured and not new as advertised. They offer a 14-day refund, but the way the ship it you do not get it before it's too late for their return policy.

I bought an RCA Corded Phone, Model # 25204re1 from 1saleaday.com on 11/19/2011 and I still have not received a tracking #. I sent an email to customer service on 11/30/2011 and on 11/30/2011, I got an email from Alan on the support team asking for my order # and I responded with it on the same day. I did not get a response and resent my order # and got a response from Alan, "I would like to take this opportunity to apologize for the delay in receiving your order. Unfortunately, there has been an unavoidable delay with this shipment."

On 20 November 2011, I ordered two SanDisk 8GB Sansa Clip+MP3 Players (refurbished). I received the shipment on 2 December 2011 but instead of giving me the 8GB versions of the Mp3 players, I received the 4GB (there is a huge price difference between both versions and they were also refurbished, which made me even more distraught).

I ordered the Gyro Spy Copter (model number ZX-35828) on November 13th and was charged for it the same day. After 8 business days had passed (November 23rd, one more than the maximum that they say it will take to ship an order), I contacted them requesting an updated status.

I tried to buy a single steam cleaner on Nov. 29th, but the system turned out error message about billing information. In this case I changed credit card, and clicked 4 times in total. I never got any confirmation when I logged in my account on 1saleaday.com. Of course, there was no order history either. But the next day, I found my 2 cards have been charged 4 times. Of out shock, I contacted 1saleaday immediately on Dec. 1st. They didn't reply. The next day (today), I tried to call several times to **. No representative spoke to me. More than $70 was gone. It's totally not cool.

I ordered 3 pairs of underwear from 1saleaday on 11/9, the money was taken from my account the same day. My status still said processing. Well, it'safter 7 business days so I emailed customer service and "Devorah" said there was "an unavoidable delay with this shipment" and it would be shipped soon. Later that night, I received confirmation that my packages had been recently shipped via UPS Mail Innovations. On 11/28 I emailed UPS MI because my package tracking numbers weren't showing up in their system. They emailed me back and they had only received one package so far, and it was finally in their possession on 11/29. The other two packages they did not have.

This order was made on 11-13-2011 and they money was taken from my account on 11-14-2011. As of today (11-30-2011) the order is still listed as processing. Devorah of the support team has informed me that the order has been processed to the contrary on their website, and the order can not be canceled or refunded from them and I will have to send it back to the "sender" for reimbursement. I can't send it back if it is still "processing" and I didn't buy it from the "sender." I bought it from 1saleaday. They took my money; they can give it back. Perhaps this company needs to be investigated for fraud and theft.

I have ordered for a RC Car from 1saleaday, and it has been more than 20 days now. The status is showing as processing. I wrote couple of emails to them saying, "Hi, I don't want the product now, I have bought another gift for my son. My concern is, if it is getting delayed, the customers should be notified. That is what proper service should be. Still, you have not mentioned when this product will be shipped. I am cancelling the order due to the extended delay, and I need a full refund. Let me know if you have concerns". They act as if they are giving something to charity. We pay with our money, and we demand the right customer service. They response time is poor, even after of couple of emails. I am now waiting for a full refund from them. According to the email they sent me, they only process refunds if an item is out of stock.

I have ordered for a dragon buggy RC car for my sons birthday, and it has been more than 20 days. The status is showing as processing. When I wrote couple of emails to them, they just said, "Dear Valued Customer, I would like to take this opportunity to apologize for the delay in receiving your order. Unfortunately, there has been an unavoidable delay with this shipment. You should be receiving an e-mail once the item is shipped, with the tracking number for your package. Thank you for your patience. Please feel free to contact me if you have any further inquiries. Have a wonderful day!" Poor response, even after of couple of emails, as reminder and question. I am now waiting for a full refund from them.

I ordered a product and during the transaction it became unavailable. My PayPal account, however, was charged $500. I immediately emailed customer service letting them know what had happened and it wasn't until four days later that I got a response saying it would take "several days" before I would see a refund. I ordered the product on November 10th and received the email about the refund on November 14th and have still not received a refund. I inquired about it today, November 28, and was told that my case would be expedited then told it would take a few days for the refund to be issued. I emailed the customer service representative again asking for a more detailed timeline and I received no response. I requested that I get my money back that day but it was ignored.

I ordered two TV wall mounts on 11/04/2011. This Item was shipped November 15th and I finally received this order, delivered Friday, November 25th 2011. The box of my two TV wall mounts were delivered, opened with missing pieces and missing screws. It is unfortunate the box was not sealed to uphold a shipping process of 10 days and I am shocked UPS would deliver such damaged merchandise as well. My credit card account was charged and I am requesting a refund. If you would like for me to return the items please give me the necessary information to do so. However, I can assure you this package is worthless and is the equivalent to junk.

I ordered 3 iPhone data cables on 11-12-2011, and was promptly charged for them on my credit card, yet it has been over two weeks, and they are still listed as processing, with no shipping date or tracking information. They are quick to charge your card, but not to ship your order (order #100786847).

I ordered several items from this company, including a digital camcorder this past weekend. My mother has also ordered 2 e-readers this past week. My first order was on 11/12 and is still listed as processing. My other two ordered on 11/25 and 11/27 are just listed as billed. My mothers e-readers, ordered on 11/21 (from a different account) are also listed as billed.

I ordered an MP3 player for my granddaughter, thinking it was new, just a great price, as you are supposed to expect from a great, daily, one time deal. It a came in a crummy plain white box, with no packing, and rattled, when I took it out of the mail. It had no instructions of any kind. I had to have her go online to find a user manual. The box was marked refurbished. Well if that's how they presented it , I completely missed it. I just read they show that little detail at the end of the product features list. Any legitimate company selling refurbished items , make it part of the order description. I checked with a couple other online companies selling this item refurbished (only $5.00 more regular price) and they were clearly marked on the sales page, and both said they came well-packaged, and with instructions.

I purchased a remote control helicopter from 1saleaday. It arrived in a broken condition-- 3 of the 4 rotors did not spin because the small wiring had been disconnected in transit and were beyond repair. I immediately reported the problem on the 1saleaday web page and after 4 days, I received an email response that advised me to return it at my own expense. What kind of company delivers faulty merchandise and then wants the customer to pay extra to handle the problem? I have tried calling the phone number the company posted to my credit card statement, but that number is not good. I purchase from many of these web-based companies and have never had a problem rectifying any issues in the past, but this company is shoddy and I will no longer deal with them.

I just purchased the new Android 7" tablet. I wasn't pleased that it took over a 1.5 to receive it, and it was left at a neighbor's house. But now that I have it, it is almost impossible to use. It doesn't connect to the Android Market. It "freezes" for hours at a time. It won't charge, and it only powers on if it is plugged into the charger. It also screen locks for no reason. I am out $150, and the company hasn't responded to emails or phone calls.

I purchased 2 household phones that were retailed packaged per their ad. When the phones finally arrived, the package had a cutout piece of cardboard with the shipping label on it taped to the box. This was a red flag. When I opened the package (I did not sign for the package it was left on stoop), the phones had been repackaged in two (2) white boxes. It's not a very good job either. I have no idea what happened to the phones for them to be re-boxed.

We purchased a set of certified diamond earrings of decent quality for our anniversary. The diamonds that came in were of worse quality, than I ever expected. As soon as we opened the bag they were in, I saw foggy diamonds, but assumed it was the plastic cover. Much to my dismay it was not. The $500 diamonds purchased were beyond horrible. They look like foggy clouded water. There is no sparkle! In fact you cannot even see in the diamond. We could have gotten more sparkle from a CZ! I'm beyond disappointed in this company, who we use regularly. The worst part is the "No, return policy". Thanks for ruining our anniversary.

I ordered phones on October 26, 2011. They were not shipped to me until November 08, 2011 and received on November 11, 2011. After my husband tried to hook up the phones, including using the DVD and calling support, we came to the conclusion the phones were defective. I emailed customer service on November 14, 2011 to ask about returning the phones for a refund.

I tried to order a wireless router. When I tried to pay, it said my billing address was not correct and I tried using a different card. Again had the same experience with that card too. And the next day, when I checked my statements, I was charged on both the cards. Surprisingly I don't see any orders in 1saleaday account. What can I do? Those two cards are gift cards. I can't even dispute.

I bought a $20 coupon to 1saleaday's sister site papergoods.com in September for $10 (plus tax!). The listing said I'd have through November 21st to use the code they sent me. The email confirming my purchase didn't state the expiration date. The email I received with my coupon code (almost a week after my purchase of the coupon) didn't state the expiration date. I had to remember it from the listing which magically disappears at midnight. But luckily tonight, I did find a blog with a screen shot from that day, just to verify.

Where to start, I ordered 6 speakers from this company over 7 weeks ago which I never received. After 4 weeks, I emailed the company (because get this, they do not have a business phone, really?) asking where my order was, and I was told by Alice that the company was currently having difficulty with its tracking system but she was sure the items would arrive soon (as a company owner who ships a lot of material I know that you don't just ship things and have no idea where the items are going, there is always a record). After two more days, I wrote back asking for the company to supply shipping information or to please cancel my order. In which, I got the reply, "We are sorry for your wait the items should be there soon." Anyway after many more emails, I decided I did not want the items since it had been 5 weeks and the company could never give tracking. So I asked for a refund multiple times and each time my request was ignored.

I placed an order that day, patiently complied with your FAQ's concerning shipping and waited. Later I received the "stock" excuse concerning "an unavoidable delay with this shipment". I wrote back and asked as to the new timetable for shipping. I was told by Devorah, that orders take about 3-7 business day(s) to ship out, and that mine would be shipped out shortly. Of course, I asked what "shortly" meant. Devorah responded that it would be 1-2 days. This was two weeks ago.

I purchased 3 tennis bracelets and a screw driver set. I got my screwdriver set but no bracelets. It has been a month since the purchase. I have emailed several times, and called.

I ordered in-wall speakers on 10/5/2011, that totaled over $300. 1saleaday immediately charged my credit card, but never sent the items. After several email complaints that went unanswered, I finally received a bogus FEDEX tracking number, that never went past the "initiated" stage. This whole process has dragged on for 6 weeks. I'm tired of their scam! I am going to contact the BBB and my credit card company.

I ordered 3 net books from 1SaleADay.com for my family for Christmas. They accepted my order, took my payment and processed the order, only to contact me later to tell me that they miscalculated and oversold the product! I replied back to the email, asking what they were going to do to rectify the situation, and they said it was against company policy to provide substitutions, which I see is not true after reading the responses on this website.

I previously posted about not receiving the 2 android tablets that I ordered on September 14th. Interestingly enough, I actually received a response from "customer service", after posting a complaint on this website. Since that time, I've emailed them requesting an update. Please note, on October 11th, I received a shipping notification for this order. Today is Nov 11th, and when I check on the shipping, it still shows that UPS hasn't actually received the package to ship.

I placed two orders of a total of six pieces of Diamond Accent Cat Pendant (Model Number: DFMC-BDACP) from them two weeks ago on Oct 26, 2011. Their ad claimed that each pendant would come with gift box. Original price they posted was over $150 (close to 98% marked down). To my greatest shock, the order came in with tiny cheaply made pendant in small plastic bag. For one of the orders for five pieces, they put them in one US postal bubble envelope and charged me five times of shipping charge.

There are plenty of internet only companies with phones, Amazon and Woot, just to name two. Ever heard of them? Concerning your claim that the first call tag you issued was for both TVs, that's just plainly untrue. I have a copy of the call tag and it clearly states that it is for 1 item that weighs 22 lbs. It doesn't say 1 of 2 and 2 of 2. It says "1", and 1 means one, except in the fantasy world of 1SaleADay.

I ordered a simple little HP printer that I could have gotten off of Amazon for $5 more. I emailed you guys about 4 times and I keep getting the same nonsense. And now it has been 11 days! They say that it would take them 10 days to process an order in their FAQs. So why are you guys lying?! Even when I take 10 minutes to write a nice little email trying to explain the problem, I get the same stuff. To be honest, you might as well fire your customer support and get an auto responder to reply from 10 random sentences. It doesn't take 10 days to process an order. So, cut the lies and give me the trust this time.

I ordered a $199.99 + $4.99 Shipping eMachines EL1850G-42w Small Form-Factor Desktop PC With 18.5" LCD HD Display and 2.60GHz Dual Core Processor! I received the computer with no monitor. I notified them that the monitor did not arrive. I ordered a video card for this machine after I received the computer from another company to upgrade it. I can't find a new 18.5" monitor for $50 and if I send it back, I'm stuck with the video and no computer.

On October 11th, I ordered the Emerson EM 510 Bluetooth headsets as a gift for a family member. Here it is over three weeks later, coming up on a month and in my account, it's still listed as processing. I've contacted customer service multiple times and have received a response; hence getting more than one star. I have been told the following as excuses for the delay - "We have experienced a back up in the warehouse concerning the shipment of a portion of this item" and "Unfortunately, there has been an unavoidable delay with this shipment."

I contacted their customer service so many times about the order I placed on 10-11-2011. They always had a standard reply - "Unavoidable delay in the shipment". Till today, I am provided with any estimation on the shipment of the order. It has been 3 weeks already.

1SaleADay has still failed to live up to their statement ,that they would issue call tags for my 2-deficient HD TV sets, that I purchased from them 6 weeks ago. They sent 1 UPS call tag, but since I have 2 TVs I need a second call tag. In spite of my over 7 emails to them since they sent the first call tag, they just don't respond.

I placed an order for three Android OS 7" touchscreen tablets on September 14th 2011. My order number is **. I have sent numerous email messages requesting either the tablets or a full refund. I received a refund for the shipping costs on October 25th but I still have not received the tablets. I am extremely frustrated since they have repeatedly assured me that my tablets should arrive shortly.

I recently purchased a cookware set off 1saleaday.com. I placed my order on October 4. After several emails back and forth, I finally received my order on October 31. When I took the cookware out of the box, I found that it was extremely rusted! Now they are asking me to send it back, at my cost of course. The discount is definitely not worth the hassle and the product quality is very poor. I will never order from them again and I would never suggest this site to anyone I know.

Placed an order on 9/14 for 2 Android Tablets $149.96. I requested a refund on 10/4 when they hadn't been shipped. Requested another refund on 10/22 because they still have not been shipped. Requested another refund on 10/26, they refunded my shipping cost only, $9.98. I have also requested refunds through Facebook and Twitter, no response. There is no telephone number to contact. I don't want the product anymore I just want my money back.

I ordered an Android OS 7" Touchscreen Tablet. To date, there is no tablet. I don't even have any shipping information that my tablet has been shipped - although reading from others' comments, I think this is even more frustrating to get that it's been shipped and not get anything.

On 10/23/11, I purchased a Plantronics Voyager 855 bluetooth headset. My order was shipped and received in a timely manner but, it was not as described. It was stated in the user guide booklet that the item contents are: headset, ear loop stabilizer, stereo plug-in cable ear loop, 3 sound isolating ear buds (small, medium, large), and a charger. However, I only received the bluetooth headset, charger, and the user guide booklet. I would like the rest of the parts that are supposed to come with it, otherwise I just want a refund on this item.

I ordered two tablets for $69.99 and paid $4.99 for shipping. (I paid two shipping amounts for two items). They were bought and paid for (and taken off my credit card on the same day) on 9/14/2011. Today is 10/29/2011, and I have still not received the two tablets. I don't want a refund. I want to know where my tablets are! I want what I paid for! They sent out emails with tracking numbers, but the tracking numbers just show that they have paid for the tracking number, and UPS has yet to see the package. What a way to run a company!

The order number is **. I contacted 1 Sale a Day several times regarding my order. In fact, I've contacted them regarding more than one order. The above order takes the cake! I contacted them several times regarding the above order number. I warned them that I would contact the Better Business Bureau. They have ignored my warning. The order was placed 7/2/2011! Read below what I said to them today, 10/29/2011. I inquired about the above order that I never received. I never heard back from you. Then I login to check another order to see that you have put “cancelled” in the system. You got my money! Give me my ** order!

I ordered a pair of binoculars and have been charged for them; however, I have not received them. I have received a later order. Please check into this as soon as possible.

I purchased a "refurbished" Logitech Harmony remote. There was nothing "refurbished" about it - it was used. The sync cable was used, the software CD was ripped open, and the remote itself is all banged up, and actually has green stains where the batteries go from someone else's old batteries leaking. This is a used, old, worthless **. I have sent them an email with no response. There are no phone numbers anywhere on their site, and they hide behind anonymous domain registration. I have been burned for $55.

I ordered 2 android tablets on 09/14/2011. As of 10/26/2011, I have yet to receive even one. Several contact attempts have been made with a response of hold up by company, then by customs. On 10/11/2011, the item was labeled as "shipped". When I requested information about a refund, I received an email stating that it would take 5-7 days for it to be credited. However, they did not process it because of receiving the email stating that it has been shipped already.

I have not received the tablet. They sent a bogus email with a tracking number that does not work. This is a gift, and since there is no phone number, I cannot reach a customer rep. Although inclined to request a refund, I actually would like to have the tablet. I hope it works and is not a bad apple like the response to one of the other posts.

On September 14, 2011, I ordered the 7" Android tablet, and the same as everyone else, I have gotten nothing but a runaround. My order number is **. After getting nothing but lies, I emailed them on Friday telling them I just want my money back. Today I get an email telling me I can't have my money back because the order has been processed. That's what they've been telling me since I ordered it then. They lie and send an email on October 11, 2011 saying they were mailed out. All I want is my money back. It's been six weeks, and from what I hear, they don't work anyway. So now that they don't want to do anything, as soon as I'm done writing this, I am on my way to my bank to have them help me get my money. I have ordered a lot of stuff over the past few years, but never again.

I ordered 2 Tablets on 9/14/2011 I then requested an update on 9/26/2011. On 9/27/2011, I received an email saying there was a delay in getting them from their vendor. On 9/27/2011, I asked if they were going to expedite the shipping for us. On 9/28/2011, they offered to issue a partial discount on shipping prices.

Like many others, I ordered the tablets and received the same emails about custom delays. Then on October 11th, I received the tracking number stating it has been shipped. There were no further updates to the tracking number, and multiple emails requesting status updates have gone unanswered. I am just asking for an update, and if you do not have the merchandise, then issue me a refund.

I ordered two 7" Android tablets on 9/13/11. My initial address in PayPal was incorrect as I had moved since my last transaction. I contacted them on 9/14/11, advising of the situation and attempting to get the address corrected. They gave me a runaround about being unable to change my address due to fraud prevention. Eventually, I got an email that they would look into it; this after offering to supply all information in regards to my account with them, as well as my payment process.

I purchased a radar detector that was advertised with numerous features but it was not the product delivered to me. I have tried contacting them but I got no response.

I bought an ARIO 32" TV that was described as having S Video. When I got the TV, there was only an HDMI option and I still needed to buy a $15 cable in order to stream videos. I have emailed 5 times, as there was no phone number anywhere to be found, and kept getting the same form letter response. Response has nothing to do with the complaint. This is a disreputable company as they not only do not respond to emails, but do not have any phone number anywhere on their website or by reviewing search engines. I would never deal with 1SaleADay ever again.

1SaleADay continues to send out generic email responses and ignores the real issues. Even though they responded via a posting on consumeraffairs.com to my initial complaint regarding my order# **, nothing else happened. I did not receive an RMA or a refund. So I emailed them again, just like the other 8 times I've attempted to contact them and got another automated reply that was exactly like the very first one I got from "Mike".

I also ordered two Android tablets from them 6 weeks ago. Emails were received explaining "delays" and notification sent that they were being shipped via UPS on 10/11/2011. In addition, I have paid for three other items that were shipped to the wrong address, but that I have paid for, and I can't get any response on that. I have not been given a chance for a refund; one email stated that they would adjust my shipping charges. You guys need to get it together. People are patient, but you need to be honest with us and tell us what is going on.

I just purchased the new Android 7" tablet. I wasn't pleased that it took over a month to receive it, but now that I have it, it is almost impossible to use. It "freezes" for hours at a time. If I power off then power back on at a later time, when it gets to "loading", it can freeze for up to 1-2 hrs. It also screen locks for no reason, and is very hard to connect to WiFi.

I was notified by consumeraffairs.com that 1SaleADay.com had responded to my complaint by saying, "We would be happy to issue an RMA/full refund in this situation." They continue to say, "If you have any further questions, please contact us on our website through the contact page." The problem is that I have not been issued an RMA or a full refund, and I have contacted them on their contact page over 7 times. I do not get any return correspondence from them. I notified them again, just now, that I'd like an RMA and refund for the items. So far, I got no response, again.

Like so many others I have placed several orders with no problem, until I placed an order on 09/14 for 4 of their 7" android tablets for my children's Christmas. After weeks of waiting, I inquired as to why the order was still processing and not shipped. They stated the holdup was with their vendors and apologized stating they should ship soon. Another week passes and I email again to which they reply stating the tablets were now held up at customs and they were waiting to be released.

Like many others, I have read one after another complaint about 1saleaday. I too, purchased some items from this outfit, but used PayPal to pay. And day after day waiting for my items, I decided to look around the web about this company finding. I was not alone by far as to purchasing, paying and not receiving! After getting what appears to be an auto reply as everyone else seems to of received same emails in reply, I finally turned it over to PayPal and I am seeking a full refund back.

My credit card was charged but the item was not delivered, the same as the many complaints that I am seeing. I inquired about why the item was charged and not shipped and I kept getting told that there was a delay in expected shipping. I was also told that it should be shipped within 5-7 business days (please note, I complained after 7 business days). It doesn't appear that this company is very reputable.

This message is for Brittany who posted that she hasn’t received the free 12-in-1 tool yet. The freebies often take longer to arrive than regular orders. Several friends and I ordered this same free tool. All of them received theirs weeks before I did. My account showed that it was mailed on September 2 but I didn’t receive it until four weeks later. The same thing happened with another couple of freebies. So please, be patient (And in my opinion, posting a complaint about a freebie isn’t cool).

I bought an HDTV from them. When it finally arrived, it was defective. They told me to send it back and they would either replace it or refund me. Neither has happened. I have sent numerous emails but up to this date, there has been no progress. The first email I sent them last Oct 11 was to inform them that the TV I ordered came with a very loose cable, which broke when I tried to hook it up. I then asked if my order can be replaced or refunded. They following day I got a reply, they apologized and told me to send the order back for a replacement. They also informed me that if the merchandise is out of stock then my order will be refunded in full and that the return process may take up to 14 days. Since their instructions were very vague, I sent them another email asking for a more detailed one. A series of exchange of emails has taken place but unfortunately, I feel that they have just been delaying everything. In my last email on Oct. 21, I told them that if I don't get anything ASAP, I might have to file a complaint with BBB and my credit company.

I purchased four Android tablets over six weeks ago and have not received them. I have had the same e-mail notices saying they were delayed at customs, delayed in the warehouse and then finally available to ship out, as a UPS tag had been printed, but the items have never shipped and my several e-mails to the support group go unanswered. They have had the benefit of my money for over six weeks and I have received nothing.

I bought two of the Android Tablets on September 14th and just like everyone else, there was a shipping label created but nothing. I have tried contacting them numerous times, but they do not respond. I just want my money back!

I ordered two android 7" tablets on September 14th. I have patiently awaited their arrival without contacting support. I received a few emails from their support, giving reasons for the delay and apologizing.

On September 14th, I bought an Eken tablet. After waiting for three weeks, I sent a message asking how long it would be processed. They told me that they got problems with customs, but it will be processed early next week. Another week went by and I sent another e-mail. They said that it would be by next week. They can't seem to give me a straight answer as to when I will receive it. They even went as far as to create a shipping label on October 11th and sent me an email saying that they had shipped it. When I checked, they still have not shipped according to the tracking number provided as of October 21st.

I ordered 2 Ario 21.6" LCD HDTV with model number HC2269D from 1SaleADay. Shipping was very slow, but that's not my main issue. The main issue is that the TVs do not work as HDTVs. It is not a warranty issue either; the TVs are deficient and do not tune in to High Definition channels on my Road Runner Cable service. For instance, many channels such as WSYR-TV have two available channels, a standard definition channel at 9 and a high-definition channel at 9-1. The Ario TV will not tune in to the high-def channel. Therefore the TV is not truly HDTV and was misrepresented on 1SaleADay.

Customer Service is very poor. I ordered 3 of the 7" Android Eken Tablets on 9/14/11 and was supposed to receive them w/in 5-8 business days. They charged my credit card on the same day, but it's been 5 weeks yet still no products delivered. After inquiring via email on the status, to date I received 3 automated emails stating that the products will be shipped soon. When I use the tracking number they provided, it only shows the date the label was printed and no shipping information. I called UPS and they confirmed that only a shipping label had been created and they did not receive the products yet for shipment. I called the saleslady’s phone number and receive an automated message that directs you to a mailbox that does not have the ability to accept messages with directions to email their support address. This is the first time I have ordered from this company and I am disappointed with their customer service and will likely not order from them again.

I bought an Eken tablet on 9/14. After waiting for 2 weeks, I sent a message asking how long it would be processed. They told me that they got problems with customs, but it will be processed early next week. Another week went by and I sent another e-mail. They said that it would be by next week. The following week, they sent me a tracking number that didn't work. I sent another e-mail. They said that I have to wait, but they would send me a credit for the shipment. I really don't care about that. I think that they are playing games with me and my money.

I ordered 5 tablets over a month ago and I still have not received them. They managed to charge my credit card right away, but still they can't seem to give me a straight answer as to when will I receive it. They even went as far as to create a shipping label a week ago and then they sent me an email saying they had shipped it. When I checked, they still have not shipped according to the tracking number provided.

This was the first time I decided to buy anything from 1saleaday.com. I was hoping that it was a serious business and that I'll get the items that I want in a short period of time. But my mistake was that I didn't research enough information about this website.

I purchased the WORX lawn care set in late August 2011. The set was advertised as having two batteries, which was what I needed as one battery would only last about eight minutes. However, the package only include one battery. From some deal discussion forums, I know that other people also received just one battery. I emailed the customer support on 1 Sept 11 and was told to check back every two to four days for updates.

I ordered the Eken Tablet, and it was delayed in shipping. I was really worried that the company is a scam. I got the Tablet today, and I was pleasantly surprised. It fired up (there was even battery power) with no problem and I was on the Internet in minutes.

I went on the site because I immediately saw a camera that would record underwater. This is a great asset to me as I run a year-round private swimming classes business. This enables me to record students underwater and show them their progress. This site made it easy to simply create an account, input my information and purchase my product, no hassle whatsoever! I did run into a problem for shipping as I sent it to the wrong address. But that was no problem for the customer service people. They quickly re-routed my package to my home, and I received it at the proper time.

They sent me a damaged item and they're refusing to replace the item because they said that I have to send them a confirmation number, that I never received from them. Yet they sent me sale notices of items for sale everyday. They have poor customer service and the number on the package they sent me was wrong. I had to call my bank to get the correct number and still nobody answered it.

It's a pretty great website. Sometimes the orders take forever to ship, but they warn you about that in the small print, so that's fine. Everything I have ordered has arrived, although one thing didn't work at all (ever), and the returns policy and other issues like that are a little difficult to find on the site. Other than that, it's a great site that I check almost every day just in case it has something that tickles my fancy.

I bought a refurbish HP printer, that came with initial cartridges and scratches from being used. However it was not a good deal because I have to buy the cartridges and printer which cost me over $90. For a new HP printer it's only $99, the others I saw at Fry's are less than $80. I'm very disappointed with 1saleaday.com

I bought a cool mist humidifier, but it didn't work upon arrival. I couldn't get a hold of anyone to return it, and when I finally did by calling them, they said it had no warranty.

An item did not arrive as described. and their customer service is non-existent. It took them more than a week to finally reply to my email. They also have no company phone number. They would not replace the item. All I got was a $5 refund on an item that cost $20 plus shipping. They are a bad company to do business with.

I make several orders because the deals are good, but it takes so long to receive those orders. It takes so long for shipping that I have not made some purchases because of the length of time it would take to get my order. Sometimes, the cost of shipping is a bit much also. I usually don't order something I have to pay for shipping. If I order something, I don't expect shipping to be almost the same amount as the "deal".

I have always been satisfied with the service I have received but one time, I ordered and it took almost a month for my order to get to me. When I paid $4.99 for shipping I don't expect it to take that long.

They hardly ever answer consumer e-mails, and they don't have a customer support telephone number. Also, any promotional offer they have is always late. For example, the last promotional offer I participated in with them was ordered September 10 and even though it has been marked as shipped, it has not arrived. I am not the only one who has not received it. Their lack of customer service and lack of any information or updates about items ordered are two of the main reasons in conjunction with the late shipments that I do not rate them highly.

It took them over a month to ship the item with inaccurate updates from their system. I had to call numerous times. When the item eventually came, it came as described.

I ordered some headphones over the summer. It took at least a month for me to get them, and after using them for maybe two days, they broke. I tried to contact the customer service, and they replied by asking for my order number, I gave it to them, and never heard from them again. I was very disappointed. I knew the good stuff for cheap amounts was too good to be true.

I personally like this company but that may change in the very near future.

I have not received 2 of my items I requested that were free items. I haven't brought it up, because I didn't pay for them in the first place, so it wasn't as important to me. The most recent was the 12-in-1 tool. I got an email that it shipped a few weeks ago, but have not received it.

Products that can be purchased on 1saleaday.com are good products, but you never know for sure if you are going to receive the product that you ordered.

It's a very great website that offers items at a substantially reduced price. The only reason they did not receive five stars is the fact that they do not mention you are unable to use debit/credit cards through your local bank. My wife and I missed out on a product for the children. When she contacted customer service, they basically said: “** for you. There's nothing we can do.”

I have had both great and super experiences with this company. I have ordered 5 different items, at various times. Three of the items arrived very fast, within a couple of days. One item took a month. And the last item is still pending, a month and a half later. Supposedly, it'll be delivered this week.

I have ordered a few things from 1SaleADay.com. My last order, some of my DVDs, weren't shipped and I never received them. I'm a little disappointed since they were $1 each (I am missing 2). But everything else I had ordered came through (17 items).

They offer a few deals each day, with completely free offerings about once a month. I ordered several of the free deals, and have been very happy with the ones I received. I am still waiting on an order which was placed over 2 months ago. They also offer no tracking number, even though the post office allows tracking numbers free to companies who ship frequently.

First, I took advantage of several free offers from the company. The first arrived broken and unusable. The other never arrived, although they insisted that they shipped it. Finally, I placed a paid order. Despite the emails they send out with every order, saying they ship within X number of days and send tracking information, they never sent any tracking information with any order. And they have never shipped within the time frame they promised. The third item did finally arrive after I complained that it was taking a long time.

For the most part, they have good products at good prices. Sometimes (about 15-20% of the time) a cheap product, something sold at about $1, will arrive non-functional. When I contact customer support, they usually issue a refund.

First of all, the way to contact and speak with a customer representative is horrible. In December of last year, I received a digital picture frame that did not work. The only way I could contact this company was through email. I was sent a return label and mailed it back.

I have ordered through 1SaleADay maybe 5 or 6 times. All but one were free items. The one that I paid for arrived as described with no complaints on my end. My issue is for the things listed as free. I have only received 2 out of the 5 or 6 free items I ordered that were free. I called customer service about one of the items and was told I was out of luck. On one of the items, I even received an email saying the item was being shipped, but I still never received. I know I shouldn't be complaining about not receiving something that was free, but it shouldn’t be offered if it is not going to be delivered on. Or better yet, send items so they can be tracked, so if they really are lost, rather than not sent, then the last destination would be known.

I love buying from 1 Sale A Day! I bought an expensive mp3 player, some children's toys, and many more things! The prices are really low. I always received what I bought. I have never had any issues with billing or shipping (the shipping does take a little while). But overall, my experiences with 1 Sale A Day have been excellent. I will be continuing to use their site for my shopping!

They are usually very good. I have ordered several times; only one bad experience. One order was delayed in shipping out of their facilities. When I emailed them inquiries about it, they were very responsive and said that they had been overwhelmed by orders. While I don't think that is a good reason to be behind, it happens. I would have liked to have gotten a peremptory email from them, just a "Hey, we have your order, we know we're late, we're working on it," but they were responsive to my questions, so even my worst experience was acceptable.

I ordered earbuds and a toolkit from this business. The toolkit was lost in the mail (envelope got to me, but the toolkit was ripped out). The earbuds were just my backup pair for about a month until I lost my regulars. Now, the 1SaleADay earbuds are falling apart. One of the earbuds doesn't work, and the plastic around the wiring is loose from the wires. Considering both of these things were free, with no purchase necessary, I am completely fine with that.

1saleaday.com offers a variety of products that fulfills the numerous needs of their consumers. The prices for these products are very fair and everyone gets a great opportunity to purchase what they need within the 24 hour window.

I would give them a zero on customer service. I ordered 4 tablets for $69.95 each twice over 3 months ago. They have taken the money from my credit card and I have not received my product. They have no phone number to contact. And when I emailed them, they gave me the same message that it's the vendor's fault and they expect them shortly. I will never ever buy from this company.

They have great deals and good customer service.

It's a decent website. I like all of their deals. Shipping can be extremely slow. I had to contact them after I had not received my item after about a month. It seems like they almost forgot about sending out the item I bought. Once I emailed them though, the item was sent with no extra hassle. I will continue to buy from them. However, I will only buy low cost items just for my own security. I would hate for them to forget to send an item I paid a lot of money for. Overall though, you can't beat their prices. My only suggestion is I wish they would combine shipping.

I ordered a Logitech wireless keyboard & mouse combo, listed normal retail price was $99 while Logitech site lists $39 as retail price. After 3 weeks of not receiving it, it showed that it had been with UPS in Mesquite, Texas for 2 weeks. They sent me another one and I received it quickly.

I have purchased multiple items from this online company. Many of the prices are awesome. They have many cheap gifts for kids too. I have purchased several pairs of earrings too. I've been very happy. Sometimes their flat rate shipping seems high for the smaller items and the shipping can take 2-3 weeks to arrive. Overall though, I'm still happy.

I have purchased many things from 1 Sale a Day. I have received everything within a decent amount of time. I have also ordered many things for other family members and have had no problem with sending my orders to different addresses. I have appreciated the quality of the products and the wonderful shipping. I will be ordering from them again.

My HDMI cable didn't work. The cord looked fine but when I plugged it in, nothing showed up on my screen.

The customer service is involved and friendly. The products arrive quickly and as promised. The only negative experience is that they don't track packages and we have not received 2, both of which were shrugged off as "lost" by USPS. It's very disappointing.

I love the site and the deals! Some items take so long to ship! One item was shipped out last August and I just received it on October 15. When I contacted customer service, they couldn't really do anything about it so I just had to wait. Other than that I really do love the site!

I bought a radar at their site and it worked amazing. It was cheap as well, not like others taking a lot of money and not providing results.

This merchant often offers free, no-strings attached items with free shipping and doesn't collect credit card numbers to send them to. They have sent the items to me as promised on the three occasions I ordered from them. The free stuff isn't the highest quality but it's passable. I appreciate 1saleaday.com and will continue to do business with them as long as my needs and wants overlap with their offerings.

I have used 1saleaday.com several times for their freebies. I can get lots of free stuff without having to even give my credit card, since they offer free shipping on most products. This is a great site with amazing deals and I have always been satisfied with them!

I've ordered multiple products from 1saleaday at fantastic prices; lower than I could find anywhere else. These items arrived quickly, or in the event of an issue, I was able to easily and swiftly get a hold of the support staff for assistance via e-mail. The products were exactly as advertised, and the funny stories with each product are enjoyable to read on the main website.

They have absolutely amazing deals, great customer service, and they fix all issues and problems, which wasn't all that much to begin with, that I had. I truly believe that 1saleaday cares for its customers and I hope to continue to see that trend for a while.

I purchased 1 Monster Powernet 100 starter kit on 10/11/2011 and have not even received a tracking number yet. I have tried to contact 1SaleADay but have heard nothing from them.

I received Logitech mouse and keyboard and the condition was junkyard status. The mouse was scratched all over and the keyboard actually had missing keys! I sent a picture to customer service immediately and asked for a refund. I received the customer service's reply to send the product for return on my own dime. I was very disappointed. I requested a return label and full refund. I had multiple previous purchases that were great. I was just very disappointed with this item and the company's response after discovering the problem.

I ordered three free items from this company. All three, I was told, were shipped quite a while ago and I still have not received them. When I sent the company an e-mail, they responded stating they are all out of the items and I am just pretty much out of luck. I know the items were free; however, if I was told I am getting the free items, I should receive them.

I purchased two deal of the day wireless Logitech keyboard and mouse. I found out however that there was no USB key to make them wireless. I contacted the company by email but have not received any reply. I spent $79 for both of this including shipping. I am willing to send it back at my own expense but would like my credit card refunded. If not, I will file the complaint through my credit card company.

I was trying to refrain from complaining against this site but I haven't had enough. I placed an order over a month ago for an Eken Android Tablet. After several emails back and forth, I finally received my order, only to find that there is a big scratch going across the screen. I am highly unsatisfied with this site.

I purchased the 7" Android tablet over 5 weeks ago. After waiting and not getting email, I really wondered what was going on. Finally yesterday, my mother received hers and today I received mine. We both charged ours, and neither of ours works. Are you kidding me? What are the chances? I just would like to know how many others got their tablet and it just does not work.

They shipped me a used Logitech keyboard in a used box with no software!

I purchased a Pandigital 9 Android Tablet. When I received it, it was missing user manual and system stylus. I sent an email. They said they would look around for one and if they had one, they would ship it to me. A few days later, I was using the tablet. I went to turn it off, but the unit would not allow me to shut it off. The touch screen went dead and was unable to select power off. I had to wait for over 6 hours for the battery to run out. I sent customer service a message about my problem. They told me to contact the manufacturer, which I did. But they couldn't help me because of the power issue. The manufacturer said that the unit motherboard/power supply is bad, and that I should return it as this was a common problem with the unit. Plus, it was a refurbished item!

I received a product that was DOA. I emailed support and was told to contact the manufacturer. The item was refurbished so it has no warranty so I requested a replacement or refund, but I have not received an email back. They refuse to get back in touch with me. I feel like someone just stole $40 from me. Even if this issue ever gets resolved, I will never recommend them and will warn everyone I know that shops online or for "deals". I am not sure how they live with themselves stealing money from people. I wish I have done a little more research before I let them in my wallet.

I have been waiting for my order of a Kodak ZX3 Camcorder on Oct. 2nd, 2011. Per the website FAQ's this is their policy: “Delivery timelines vary from item to item. Most orders are processed and shipped within 5 business days. But on rare occasions it can take up to 10 days.” It is now October 14th and my order still says processing. They had no problem taking my money, but they take their time getting me my stuff. I e-mailed them asking where my order was. This was their reply: “I apologize for the shipping delay. We are currently experiencing some system problems with the tracking numbers. You can expect delivery shortly. Please let me know if you have any further questions.” I then e-mailed them again with a copy of their policy that I have posted here. I said that if my item is not shipped by Friday (today), I would like a refund. I got the same e-mail back as a reply to that. This is stupid. I will be contacting the BBB and my bank. These people rip you off like a thief.

I ordered the seven inches Android tablet on September 14, 2011. It finally arrived today (exactly one month later), after very little communication from the company. I was willing to overlook all that because I was excited to have my tablet, until I realized there's a crack/line in the screen that makes it is not operable! Seriously, they packed it in a bubble envelope! So, the tablet was face up in the box, with just the LID to protect it and then a bubble envelope. I'm very disappointed in this company. I'm hoping the refund process is not as much of a nightmare as the purchasing process.

On 8/28/11, I ordered a sharper image hammock. We received it in a reasonable amount of time and opened it and set it up. A few days later, it was broken! I contacted 1saleaday.com support by email on 9/12/11 and was told that a UPS shipping label was being issued to me so that I could return it.