1Sale Reviews

The refurbished machine was damaged but return was easy to and refund quick, I would certainly use 1 Saleaday again for some shopping in the CV future. They have selection and prices that are hard to beat.

I bought one their popcorn maker, the products arrived on time, but unfortunately the machine didn’t work. I contacted their customer service and they were very friendly and helpful. They took my matter seriously and replaced my unworkable item for free.

I recently purchased a laptop from 1Sale when I thought my laptop had died, only to find out an hour after ordering my new one that it was unplugged. I sent an email to customer service asking what I can do now that I don't need the new laptop. Within minutes they got back to me and said "no problem. We cancelled the order and refunded your money." Wish all companies online were this good!

Short story: I ordered an item, received a different model. I contacted customer service requesting the right item or refund and return of erroneous item. The replacement item arrived within a day of notification from customer service. I will buy from 1Sale.com again.

I ordered a set of 10 game controllers. When they arrived I found one was not working properly. I contacted them through email and received an automated reply that they were out of the office for a holiday. The day after that I got a reply and they stated that they have already shipped out a replacement. The emails were very friendly, professional and prompt. Would definitely use them again and recommend them to others.

I was really looking forward to receiving my Air Power Fryer which I had recently ordered through 1Sale, at a very low price. Well it finally arrived and was the wrong color. I called the contact phone number given by 1Sale and a gentleman looked up the order and admitted immediately that the mistake was on their end. In a no hassle, very apologetic manner they not only reordered the correct unit but expedited its shipping. I very much appreciate the way 1Sale handled my problem and would recommend them highly.

I ordered a 2 Smart Watch bundle from 1Sale and received the goods in a timely manner. One of the watches was damaged so I contacted Customer Service for a refund. In the course of corresponding with them, I discovered that the second watch was also unsatisfactory for my intended use. When I notified them of this, they gave me an immediate full refund. In addition, when they found out I was a teacher and had purchased the watches to aide in my profession, they told me to keep the products and give out to my students as incentive prizes. The whole transaction was very professional and quick. Even though I was not satisfied with this particular product, I will gladly deal with 1Sale again because of their excellent customer service!

I placed an order that needed to be returned, and contacted customer service. The response was timely & professional, with simple instructions on how to proceed. Unit was packed back in original box & packaging and sent off. A snafu with USPS has delayed the delivery to them- but documentation was provided to show it was shipped, and while they have yet to find the package, a refund was provided without hesitation. 1Sale has shown their integrity and commitment to not only their sales, but to their customers- and I can't express how impressed I am at their follow through and professionalism. These are rare traits in the world these days, and I can't praise them enough- they've earned a customer for life.

Love this company. Always helps you with any issues you may have. Would recommend this company with everyone. Delivered fast, price very good and refund policy is excellent. The air fryer came in excellent condition. Package was delivered in excellent condition and so nothing would get broken. Do not hesitate buying from 1Sale.com.

I received the wrong product. After 2 emails the correct one was sent out and I received it within a week. I was disappointed at first by receiving the wrong product but the way they responded to my email and quickly sent the item I ordered was awesome. I will order from them anytime because I know they respond quickly to problems.

I ordered a pair of Oakley polarized sunglasses- unfortunately they were damaged but I don’t fault 1Sale - things can happen. What’s really awesome is the way they communicated and handled it after I let them know. They didn’t leave me hanging, sent me a return label and have been terrific! Just for fun I took the sunglasses to my eye doctor's office before I mailed them back to make sure they were in fact polarized- they were! :) So I would definitely buy from 1Sale again!

OK so I bought a deal for 3 golf shirts for like $23 and they not only arrived super fast but the quality was great and I loved them, so I decided to buy 3 more! Went to the website, sale was still on but the discount code wasn't working. I sent an email and in like 5 mins had a response and a new code they said they built for me to take advantage of the sale (they were having issues with the old code and were working on fixing it). It worked great and I got the deal on 3 more shirts. Great service, great product and now I have 3 more on the way.

Ordered air fryer and it arrived promptly. The only problem was that it was the wrong cooker and wife wasn't pleased. 1Sale promptly sent out the correct fryer....wife now happy. Will buy from 1Sale again.

I have wanted an airfryer for a long time and I was referred to this site. I am aware of what open box is but the airfryer that I received was obviously used and not what I expected. I will say I reached out to customer service and they responded fast and sent me out a new airfryer within a couple days. Customer Service was on point and they resolved my issue very quickly. The replacement airfryer was what I was expecting and I'm happy now and ready to put it use.

I needed to exchange a faulty Chrome book. After an initial email, I was quickly sent a prepaid FedEx label and then, after my return was complete, was FedExed a new replacement. Very easy process with excellent communication. I would do business with them again.

I really like Method cleaners and soaps so when I saw this deal I ordered. On the day of delivery a low-life porch thief decided this box on my porch was worth the risk (I captured the act on surveillance video). Even though they had nothing to do with the theft, when I contacted 1Sale they offered to sell me another at a ridiculously low price. Believe it or not THAT order was stolen. When 1Sale contacted me to check the delivery I had to tell them that again, my delivery was stolen. Believe it or not, they refunded my money!!! Yes, even though 1Sale is not responsible and though they took a loss they refunded my money. This is beyond 'good' expectations and I am amazed at their actions. 1Sale customer service is better than anyone could ever expect. Excellent!

I was excited to get me my mystery box. I opened it and was a lot of fun. It was a great experience. I was very happy to see the stuff in the box was a lot better than what I thought it would be. Would definitely buy again from them. Thanks a bunch.

I ran across a sale for character socks. I ordered them for a Christmas gift. The product arrived in a timely manner and I was able to track the shipment. When I got them and opened the package I was actually surprised on the quality, they are nicer than I thought they would be. I am happy with all aspects of the order.

Apparently, the glasses in the other color were polarized but not the blue. Customer service was very accommodating and processed my refund immediately. They first offered to give me a partial refund which I wasn't interested in, but it was a nice offer just the same. I've ordered from this group before and never had any issues with what I ordered. Would definitely order again.

1Sale has good products at great prices. Years ago, this site wasn't great and had some customer service issues. They have turned that around and become one of my go-to places to find deals and the customer service is excellent. I would recommend them to a friend without hesitation.

The Ray-Bans that I ordered were authentic. The order came when promised. 1Sale as always in communication with me as to if I received my order. I am very pleased with them. I would recommend them anyone.

I purchased a karaoke microphone from 1Sale Deals and the item malfunctioned in a week. I contacted the company and got a respond and a refund immediately. Very quick resolution by the company and I don't need to send back the defective product.

This item (3 Pack: SCOSCHE StrikeLine Pro Charge & Sync Apple MFi Certified) was very good. I am still using them in NOvember and have no issues. They are MFi so the iPhone recognize them and they work even after updates. I am doing this review because I ordered something else and the chat guy was so professional and gave me a 5 percent discount even though it was expired and asked me to. But I would say the price and quality of the Scosche cords is outstanding. And still working.

Initial question abt printer connection; no DVD port. Answered promptly! Next issue was power connection. After providing necessary info, sent rtr shipping label and credited acct! Will definitely order again!!!

I recently bought something from 1Sale - not only are the product offered great but when I had any questions, their response time was super quick. I won't hesitate to use them again or ask questions. Great service.

I ordered 4 refurbished iPads for my staff to use. They arrived in iPad boxes each with a wall charger and lightning cable. Very good condition for being used. Package arrived undamaged. After charging I had no problem downloading the latest software updates and they work great/look great. Just ordered 3 more for my kids.

I love this website. I've ordered numerous products that have all been exactly what I ordered and I received them on time. I would definitely recommend this site to anyone. The product quality has always been as advertised.

Latest Item ordered was pair of Ray-Bans at a great price. Ordered Red, was sent yellow. Resolved quickly with online chat and all fixed. This is the only problem encountered in 5 years of ordering from this site. Always something interesting and always a great price. Fast shipping too.

I’ve been following 1Sale since they had only 3 Deals per day. I noticed they now carry their own deals again so I bought 16 pairs of Marvel Socks. I was shocked that it arrived so fast and as described! Will definitely share the savings on 1Sale with others...

Easy ordering and fast shipping. I highly recommend! What's even better - is that - I can order through my Amazon acct. I ordered earmuffs and LED light bulbs. Orders came in in just a few days and in great condition. Thank you!!!

I had been a customer of 1Sale for a long time and have excellent experience with both the product and the team. Shopping experience is nice and smooth. Always find good products and super fast shipment with excellent shipment tracking. I had an instance of contacting the online customer care using the chat feature. The rep was quick in understanding the issue and the issue was resolved in less than 24 hours. Can't ask for more than this, truly happy with 1Sale.

Been a big fan of 1Sale for years. Their products are low priced and always top of the line, not to mention fast and free shipping. I recently purchased a Yamaha pressure washer (although I had one, just couldn't resist the price). When I went to use the washer everything was perfect except the wand handle appeared to have a defective valve which wouldn't allow it to spray. I contacted 1Sale and to my surprise the very next day I received an email letting me know a new one would be sent out immediately. The next day it was sent. It's good to know there are still companies that back their products and care about their customers. I'm one for life.

I have been doing business with the prior 1SaleADay for years, though who knows what happened to my purchase history. Weeks ago I gave them a glorious review because I always knew I could count on them for the simple fact, you got what you thought you were buying. Not so in this case. I READ the details of a listing so I don't make a mistake I will be sorry for later. It said to check a specific model to see if your phone is compatible. The model happened to be an LG. My cell was compatible so I ordered it. Not only did a generic headset arrive, but one that was marketed under so many names you don't know where it came from.

The bulbs were a good price for any LED bulbs, but they have a battery in them that lasts 5 hrs during a power outage. I have tried all bulbs and they were as listed. I like that the battery recharges when there is no outage.

Great site for convenient shopping. See something you like. Hit purchase & enter the appropriate information. Get confirmation... receive shipping info & tracking. Order shows up. Simple and no hassle.

Internet companies come and go, but 1Sale formerly 1SaleADay has reinvented themselves over and over again flawlessly. I have never encountered an issue if something isn't right. THEY MAKE IT RIGHT. They want their customers to be happy enough to spread the word. They are right on the top and I never have any issues with telling friends and family about them because they have got your back. They do internet sales right... Modern technology with old fashion value and assistance.

Great price for a name brand. And the Oakley glasses are real. No problems registering them with Oakley for warranty registration. Ordered on a Sunday afternoon, received them the following Wednesday.

Purchased a floor sweeper that arrived timely. Unfortunately the product was delivered damaged. I immediately emailed customer service and I was pleasantly surprised to get an immediate response from a person and not a machine and not an auto response. They were extremely helpful and knowledgeable and sincerely willing to go out of their way to satisfy a customer. I am very impressed and I will be returning for future purchases.

Seems that 1Sale lost my long-time acct - this was my first comment upon placing my order. 1Sale responded immediately with a perfectly acceptable answer! They really do care, which is a pleasure in this day and age. The order got here in lightning-fast time. The only negative about the product is that it came with no instructions. There were 8 bulbs and only 4 hangers - couldn't find anything that said how many should have been there. Product does work great (initial reaction). As always, won't know for a while about durability. I've been buying from 1Sale for a long time, and will continue to do so.

I ordered a Den Haven scooter from 1Sale and was really happy with the price. They did advertise same day or next day shipping which I made the mistake thinking it was going to get to me in one day. What they meant was it would ship out the same or next day, but it took a week to get here. The scooter happened to get here with a broken part and I was pretty upset. I contacted customer service and they took care of everything! They got back to me very fast and were extremely helpful and friendly. They sent me a new scooter and I was very thankful for such a great customer service experience.

I bought a tablet on 1Sale and spent a delightful time chatting with their CSR on their website. I've been looking for a tablet for several months and today this one popped up. It was cheaper than Amazon, with free shipping, and a great person to visit with who answered all of my questions and treated me as if I were the most important person in the world. You don't get customer service like that these days. I can't wait to get my tablet! I will do business with 1Sale again!

I am very satisfied with the service I have received. It was prompt and helpful. In the past whenever I have ordered anything on 1SaleADay, I have had a perfect service and I have recommended to many of my friends. I was anxious due to the delayed postal delivery, but there was satisfying response given promptly eliminating all worries.

I have used this website long before they were 1Sale. They have so many great offers to pick from! I needed to return something and wasn't able to through Amazon and sent an email and I received a lightning fast response with a full refund! They were so gracious to me! I'll continue to be a repeat customer, as I love their unique items and low prices!! Thanks so much 1Sale!!

1Sale have very good deals and have helpful aides on the website. It's easy to understand instructions for ordering and easy to locate on the web. All in all I give a good rating for this website.

My best experience with 1Sale A Day has been the purchase of a refurbished Ridgid 12 volt oscillating cordless power tool that I bought more than 5 years ago. I paid between $30-$35 with free shipping. Came complete with carry case, charger, battery, instructions, cutting heads, change tool, and extra parts for using different attachments. After many years of good use the tool still works wonderfully. I'm glad I bought it. I've bought other useful stuff from them and never have had a problem since I started buying from them. Beats paying 3 times as much in other places.

They have some unique items that I haven't seen anywhere else. But I had some confusion on a shipment and it took a while to get it sorted. Products are ok though. Some better than others.

Sure, the shipment was 3 days later than expected, which I've docked a star for, but I have no other complaints. The product was as expected, in great condition and I saved hundreds of dollars going through 1Sale. I've read about some complaining about it not arriving in time for the holidays. Well, don't order in "crunch time" off a deal website that works with other vendors to source the products. It may take a week or two to arrive at your door! Overall, very satisfied and will be back.

When I spend my hard earned money for a product I expect it to be delivered. Site is questionable? Gamble with your money on this site.

Bought a Samsung microSD card from 1SaleADay. It broke (probably because it's a fake). E-mailed Samsung for an RMA. They told me it's fake card and can't RMA it. I e-mailed 1SaleADay and they told me they can't do anything because it's past the 21-day return window. I remind them that they sold a fake branded microSD card as a Samsung SD card, thus the transaction was fraudulent on their behalf and I now have no warranty (that I would have if it was a genuine Samsung) on a broken fake SD card. They ask for e-mail between me and Samsung. I send them both a PDF and forward them the e-mail I had with Samsung. Never hear a reply after that. Stay away from these scam artists. Seriously, these guys are terrible.

Judging by the multiple complaints on your website, your Customer Service Department should be embarrassed. I ordered an iPad 2 over two weeks ago and sent a request to your company as to when can I expect delivery. To date have not received a response. If a customer takes the time to put his thoughts into words, the least you can do, is have the common courtesy to issue a reply.

I used to work for 1SaleADay. I was a customer service representative. They treated us well there - providing a clean environment to work and lunch for all the employees. I was a level 1 customer service rep. We were only allowed to use scripts to respond to customers. When I started paying attention to the complaints, and especially that gifts were not being received on time for the holidays, I started looking more into the orders. If the tracking number was the issue I would find the tracking number and include it in my response to the customer - those were the easy & resolvable cases. If it was an issue of a shipment that never arrived of a faulty product (especially jewelry) we were told to escalate the email to a "Level 2" customer service rep.

I wrote a request to 1sale trying to get my issue about product warranties resolved. I had purchased a Logitech G600 MMO Gaming Mouse from their site about two years ago. I started have problems with it back this January. Since it's obviously passed their 21-day return policy, I contacted the manufacturer Logitech to have it get fixed/replaced. After emailing back and forth with them they said that my 3-year product warranty is worth **, because and I quote the email from Logitech now, "We regret to inform you that we cannot process a replacement for your device as it was purchased from 1saleaday. This store is not an authorized Logitech device retailer." So they will not even work with me to get a product I purchased from 1sale fixed! Even though the "product has a manufacturer's 3-year warranty". If other manufacturers are going to do this as well any products you purchased from 1sale will NEVER have any form of warranty!

They shipped the products to my complex but left my APT# off the address. I tried to contact UPS and USPS (the package was passed off from one to the other) to get the package but whatever deal they made supposedly prevents them from making any delivery changes and forced them to ship it back to 1Sale. 1Sale decided to refund the money, but never did despite the email they sent me saying they would. I tried to email them again asking about the status with no reply. They scammed me. I have not product and they have my $$. Not worth the 5% you might save. Just buy somewhere that you can get some real customer service... I had a problem previously and they offered me in store credit$$ to make me happy with my next purchase and change my review...and they never credited the account! LOL

Overall, since the revamping of onesaleoneday, late late delivery and slow customer service. I will not be using the site unless I have time to wait, and I know it's something that can't arrive screwed up.

Purchased a refurbished MacBook; instead a newly installed OS that we could set the ADMIN password on. This one came with an ADMIN account created and no password. Not only cannot I not update the OS; furthermore I cannot even install iTunes because the current OS is not update. We have emailed since they no longer accept phone calls. I wonder why? I am going to looking at pursuing legal options against them as well.

Thankfully, the company decided to correct the issue by issuing the RMA number and a full refund on the same day of the receipt. Thank you for that.

I signed up to receive notices on specials 1Sale (formerly 1SaleADay) offers, looked like it was a good thing. I ordered a coffee cup that was very nice, came shipped nicely at a good price. I thought ok, this cannot be a bad thing. My next purchase was a tablet (with $20 rebate). Tablet is fine, but STILL have not received rebate! Ordered tablet in middle of May, Process shows paperwork was approved on July 3rd. Today is 11/14 AND STILL NO REBATE RECEIVED. The process says still pending! I contacted Customer service and they advised that they didn't expect such a high turnout for this rebate. Be aware of rebates with these guys. If they cannot handle the volume, they should admit it.

Bought 5 pairs of earrings - 3 broke. Sent photos and disputed the charge. They reversed the charge and took payment in full. They won the battle and lost the war - I am posting this everywhere.

I have had nothing but problems with this company of late. I have ordered from them a few times and aside from taking a long time to get my items delivered, I usually received my items as they were as expected. The order before last I waited over two months for my order which never came and eventually I received an email from 1sale.com stating that they had run out of the item and that they were cancelling my order and returning my money. I had enough of this company but my husband insisted on trying them one more time because he wanted sunglasses from them. We placed an order for their mystery box and the sunglasses. After waiting a couple of weeks, I emailed and asked where my items were.

Generally I had a good experience with 1sale. But this time the watch I have bought is just not working. First of all it was sent with 1 belt detached and I am having hard time to attach it back. I will highly appreciate if this is taken care by 1sale. I am a regular customer of 1sale but this time the product is not even up to standards. The rating is only for above product.

I ordered a set of 4 pillows from 1Sale. When I went to pick up the box from the post office, the box looked damaged and the clear packing tape was coming off. When I opened the box there was only 1 pillow instead of 4 pillow. To be honest, box didn't seem large enough to hold 4 pillows. I e-mailed the customer service because of course they have no phone number to contact them on Thursday. I got a reply back on Monday asking for photos of the damaged box. I send an e-mail back with photos. It has been a week now without a response. I send another e-mail to them and have not heard back yet. After reading the other complaints and having no phone number to contact them, they have lost a customer.

Been with One Sale for a long time. Every item I bought looked exactly as it was pictured on the the site. One problem. MAIL TOO SLOW.

I opened the box and thought I'd been sent an incorrect order. The earrings I ordered looked, to me, like dressmaking straight pins. The "topaz" was so small that a pinhead was actually larger than what was delivered. They will not refund my money. I don't take kindly to being deceived. They have lost a customer.

Ordered 9 pair of Nike sunglasses. A small box with Air Pak cells and just enough room for 1 pair of sunglasses contained within arrived. Also in the box was a packing ship "proudly packed by RW" showing 9 pair of sunglasses on a checklist included. Upon contacting 1Sale support to request a refund for the 8 pair of sunglasses unshipped and escalating a dispute via PayPal, 1Sale has finally addressed the situation with complete ignorance of my claim/dispute. They have indicated to PayPal that the weight on the box matches the approx. weight that the sunglasses would be. In fact, the weight did read 3 lbs which means that the GROVE CITY, OH merchant they contracted is fraudulently assigning a full ship weight and then removing the items from the shipment.

Ordered a pair is Converse Sunglasses in purple... Shipping was fast got item in 4 days.... Opened the package and they sent me brown (I hate brown)... Emailed them about the issue. They in response 5 days later asked for pictures.... sent the pics the same day. Got another email saying they could not give a refund because item was not damages. My email to them...correct they were not damaged but not the item I ordered... After several email they agreed to a refund, email said 3-5 days. It has now been 2 weeks and no refund.... Have sent several emails. Got return email the other day saying they were escalating my case.... still no refund!!!! Awful customer service!!! !

I ordered an item over a month and a half ago and received the shipping information. I checked the shipping information several times and kept saying will be updated when package arrives with UPS. After a month of this I contacted 1sale.com customer service via email and waited 3 days to receive a response with a canned response saying I need to wait 3-5 more business days. I waited another week and heard nothing. I send another email today requesting more information. I have had issues in the past where my Paypal account was charged and the order was not in my account. After about 2 weeks and several emails back and forth I finally received my money back. I will only use their Partner offers now since 1sale.com is not managing the shipping.

It has been one month since I ordered something from them and they charged my card. 2 weeks in I told them to ship the item or cancel the order. They said they canceled the order and my money would be refunded. 2 weeks later they have not refunded the money and have stopped responding to email. I have now begun the process of reversing the charges with the bank. Please save yourself the trouble and shop elsewhere, this ship is sinking fast. I have had no issues with a similar site nomorerack.com.

After a number of purchases some of which were okay, some not so much. Anyway I never really gave a thought on returning until I have received a pair of sunglasses that were delivered with issues. It is not straight. The front piece seems to be twisted. I tried fixing it myself but no luck. So I went to their website to file a complaint with Customer Service. Their first attempt was to blame the time it took to file the complaint. Then I explained that they were considering the order date and not the delivery date. No the next time around they said that item is PERFECT, WITHOUT ISSUES! This is just OUTRAGEOUS. I have never been this insulted. Member since OCTOBER 15, 2012. Well no MORE. I will be deleting my account and WILL try as much as possible to make people aware of their NEFARIOUS practices and absolutely NO RESPECT for their customers!

I purchased a back brace from 1Sale. After trying it on it was very small and caused a lot of pain under my arms. Please note that I am not a large person (5'4" and 120 lbs.) so I could not wear it. I emailed them 5 times and the latest email from them stated that since it was not defective I would not get a refund.

I have been lucky to have had very minimal issues with this seller with all the bad reviews. I have purchased several dozen items over the years. Mostly items from a few dollars to maybe $25. Besides the extremely slow shipping (which I've noticed lately has gotten much faster) I've been pretty lucky. I did have an issue with customer service recently that I was very disappointed about. I ordered a pack of tank tops variety colors in large. When they arrived they were all different sizes. The small and medium did not fit me. So I emailed and they asked me to send photos of the wrong items. So I took photos showing the small and medium tank tops and sent over to them. I never heard back. So I resent the photos a couple more times. Nothing. So then just to annoy them I sent the photos again 100 times from 4 different email addresses. Still nothing. You'd think they would want to keep one of their very few happy customers happy seeing that most people on here are not happy. I was very disappointed. I didn't even care that much as I gave the tank tops to my little sister. It's the fact that they wouldn't even respond!

Purchased an XBOX ONE, not a cheap price. It took 4 weeks to ship but they never told us there was any problem. Had to investigate on my own. When it finally go to me it was damaged. Now they want to charge me restocking fee. Never again.

Never had a problem with any items purchased from 1SaleADay. Guess you can't make all the people happy all of the time.

I ordered a refurbished Panasonic Toughbook from 1Sale, and paid via PayPal. I received my laptop 15 days after paying for it and proceeded to turn it on and set it up. When I needed to type in characters for a password using the Toughbook's keyboard, I found that the keys on the right side of the keyboard were entering the wrong characters. Okay. I need to contact 1Sale to let them know they sent me a defective product, and I that I will need a Return Authorization to send it back to 1Sale to get a refund. Sounds simple doesn't it? NOT! They do not have a Customer Service phone number so a customer may speak to a representative. They insist on having the customer email them. Okay, so I emailed them. I emailed them every day for 5 days straight and never once got a response.

No follow up from customer service on complaint with regard to defective merchandise. Had a shark cleaner and would not charge. Had unit for three months and thought I was unlucky. So ordered second unit. The clip holding dust bag to main unit completely absent. No quality control on products shipped. Contacted 1 sale customer support and no response. They do not care about customers.

I ordered a Travel Camera Coffee Mug on June 24. I received an email on June 25 indicated the items were shipped. I waited for 3 weeks before I contacted them because the product never arrived. I waited 3 days for them to reply. Nothing. I reported again. Nothing. I submitted missing product email to them again. Today is July 17. I am still waiting.

I used to order from this web site for the past few years, almost all for stuffs below 20-30 bucks. Yes, their product shipping and delivery is slower than the other web sites, but still I will receive the product at last. Consider it is free shipping, I do not have much complains about it.

I followed 1Sale's terms and conditions to a T. The $439 iMac came DOA. It began to freeze randomly right after it was setup. We could barely get past the first time setup!! There was a ton of cosmetic damage as well. I sent them 10 emails requesting a return for a DOA which it states in the terms and conditions is allowed within 21 days of receipt. I never got a single response. I'm out $439.99. I haven't gotten a response to any inquiry since June 12th. BEWARE!!! I don't even think they have customer service employees anymore!

I ordered Beats headphones. It has been about 5 weeks. I contacted them by email, as that is the only way to correspond. I was told another 3-5 days. Still nothing. I have set up a dispute with PayPal. Don't order from this site.

I ordered a Shark Vacuum Cleaner, Order # ** on 6/16/2014 in the amount of $22.99. After several emails, I still do not have the product & no response from 1SALE. This is the worst company to deal with. I will never make another purchase again and intend to sue!!

I ordered a comforter that said Polo Assn. They charged my account but it didn't ship for approximately 6 weeks. When it arrived, the package said "not Ralph Lauren" and it was very cheap. After several ridiculous emails, including asking for a picture of the item, they refused to accept a return since it was not damaged or defective. I would never order from this site again, nor would I suggest anyone else use them either.

I ordered Beats head phones 1 month back - did not received yet. I mailed them but I did not get any reply, worst customer service. Don’t buy anything from this site. There won’t be any phone number to speak with customer service representative in the website.

I've been waiting for over 2 weeks for a delivery. All I can find out is a UPS delivery sticker had been made but no trace of pick-up or delivery route. 1Sale response was as follows, "Dear Valued Customer, Thank you for contacting 1Sale.com. Please allow 24-72 business hours for the tracking number to reflect movement. Should you need additional assistance, please don't hesitate to contact us. Have a wonderful day! Sincerely, Debra. 1Sale.com Customer Service Department." At least I got a response. My review may change if I get my package.

I didn't even want to give 1 star, but the review wouldn't go through without it. I ordered a 1 carat ring that was supposed to be beautiful, sparkly and great quality. I received a ring that looks like it came from a dime store. It has absolutely no sparkle. It was cloudy the day I got it, so I put it in the box and took it out on a sunny day. A ring that is supposed to be valued at almost $6000.00 should have a lot of sparkle to it. This ring has no sparkle. It is very cloudy and looks like glass. I wrote and asked to return it because I was very dissatisfied with the quality of the ring and described to them what I received. I got a response about 5 days later saying that they only took defective products back and I didn't meet that criteria. To receive such a shoddy piece of crap that is nothing like it was described or looked in the picture to me is a MAJOR defect. I will never order from them again. I hope to be able to dispute this with my credit card company.

Bought a $13 pair of London Fog glasses. Upon receipt, they did not fit. I sent a request for an RMA. 3 days later I got a response that my request was denied due to the fact that, per company policy, only defective items ca be returned. Who knew this?? I looked at my invoice and there is nothing clearly stated (a warning at least) that I cannot return the item for any reason. What they have mentions how to return a defective item (within 21 days). Who in the right frame of mind would buy something online if it was advertised that there are no returns? My item was only $13 and I'm stuck with it now. Be aware of this unwritten policy and stay away from these crooks!

Don't hope for answers.... FYI... They are BANKRUPT!! They just laid off 90% of the staff. The CEO's friend and business partner saw the horrible management and pulled out taking all the investors with him!! They might not even be able to pay us for the last week we worked!

As someone else wrote they started shopping with 1 sale a day right from the beginning. I started shopping shortly after the company started back when it was only 1 item. Fast forward to early this year and I needed to buy an inexpensive netbook for my daughter to use while my son fixed her other computer, plus I wanted something that would be light for her to carry to and from school so she would not be carrying her expensive and heavy macbook. I placed the order and received an error message while checking out. So I tried to check out a second time. Finally got the order is placed message. Go to check my email and received two confirmation emails. Turns out the first order did go through, I was placing the order using my iphone and the 1saleaday app. You cannot get a live person and they don't respond to emails. Finally I did receive a response back, but was told it was too late to cancel the order as the ordering was processed and shipped.

I've been a customer of 1Sale, even before it was 1SaleADay (Ben's Outlet). I've bought tons of stuff from them over the past 4+ years, amounting to hundreds of dollars and yes, I've received a few items that were defective, but I've been able to send them back with no argument. On one occasion, I received a defective digital watch and they told me to keep it and not send it back. That's good customer service!

Ordered stuff for Christmas and received it in January. They didn't ship until I emailed them and requested a refund. Then I got it and it was a fake. No refund allowed and am stuck with 2x fake junk. Will report elsewhere.

The description said it's new and open box but when I received, it had so many scratches. Actually a big scratch on top. No original packing. The box was completely torn off. 1sale sucks. Never trust and expect that things will be new and working.

What can I say, but this was their 2nd chance.....DO NOT BUY anything on this site. Why? because by the time they ship the inferior product at a super low price, you'll probably not need or want it anymore. The other thing they do is send you a E-mail with a shipping #. But when you go to check the status, it tells you a "label has been created but has not been received to be shipped". Customer service is only via E-mail, which they say will be answered in 3-5 days due to the large volume of e-mails. (That's a red flag when they tell you customer service receives a large volume of e-mail!!!) Still waiting on stuff that should have been here they said shipped 3 weeks ago, but when you check the tracking # only the label has been printed.

I bought few low cost items from this 1sale after my friend referred to this company. I am OK with those low cost items. I need to buy a laptop for my kid and bought from them assuming it will be good (Refurbished). The laptop they sent is very old and highly used. After I got the laptop, I found the same used items for far less price on eBay. When I requested for returning the laptop, they said it is not damaged, so I can not return. What I would like to tell you is you must be aware of these guys return policy. These are not like Amazon or Costco. Be careful.....I don't buy again from these guys...and suggest you to be cautious.

Emjoi RotoShave Rechargeable Razor. Please do not buy anything from this site, they will send you a piece of junk and not allow to return, there is no customer support available.

I bought a 1.5 karat ring from them. The description said color G-H clarity SI1 and it would come with certificate. Price is $999.99, appraisal price is $9,998 from GAL. 1 month later I got the ring. The diamond is a piece of trash. There are so many scratches from the cut around the side of the diamond. It looks like a glass ring. I brought the ring to the jewelry store and they said the diamond is real bad, not a G-H or SI1. It's a baddest diamond that they have seen. I contacted to 1sale asking for return and refund but they did not write me back.

I ordered a Logitech Harmony Ultimate remote from 1Sale on 4/26/14 and waited 14 business days to find out on the 16th business day (5/19/14) that the item is no longer in stock. I will never order anything from this website! They hold your money for weeks and the shipping time is ridiculous! Some deals are too good to be true!

Anyone knows what you buy from this site will be generic plain items, yet all I see is complaints about "some 2 carat diamond ring" they bought for $15 not standing up to the quality of a $5000 ring. I have bought plenty from them before and I will again if I find other deals I am interested in. Sure quality may be shoddy at times, sizes may be off, item may be refurbished or reconditioned, but this is why they sell this stuff for the prices they do. The companies cannot sell it on their site or store, so they get sites like this to sell it for them. Don't expect a refurbished $200 laptop from there to compete against a modern brand new laptop.

I ordered the dazzling 1/2 carat diamond earrings. I knew they wouldn't be perfect, given the description, but I was NOT expecting the "diamonds" to be pieces of white rock! The quality is awful. I noticed the receipt with them said to let 1Sale know if I'm not completely satisfied. So I did, and I requested a refund. I also told PayPal and now I'm telling you... Do NOT buy from them!

Suppose to be a nice ring, I got garbage. Ordered blue face Seiko watch, I received silver color instead. Never saw original invoice, they refused to refund any money. Do Not Buy From Them Ever.

I bought a refurbished digital camera from them in early December in hopes it would arrive in time for the holidays. After the holidays I contacted them when I had not received it and suddenly it shipped. When I received it the battery would not take a charge. I contacted them and a week went by with no response. I contacted PayPal, who I used to pay for it. At that moment 1Sale.com offered to refund me the price of the battery I was quoted by the camera manufacturer. Then through PayPal they offered a lot less. Then they told me that since I contacted PayPal they couldn't do anything directly for me. Seems they tried to get me to waste my time for the PayPal claim to expire. Well it worked. They've dragged me out for a long time. Bottom line, don't buy from them, it's not worth the frustration for the deals. Their deals are great, but they are a terrible company and no one should support them.

I bought earring ($479.99), 1 carat SI1 Clarity, D-E color. Suppose to be beautiful earring, but I receive crappy piece of rock. I already contact them for refund. If they are not refund I will contact PayPal for fraud. NEVER BUY ANYTHING FROM THEM!! IT IS REAL FRAUD AND CRIMINAL BUSINESS.

I placed an order in early February, which was supposedly shipped, but I still have not received it. I have tried to contact them by email four times in the past several weeks with no reply. They claim to reply within 3-5 business days.

1.5 Ct Diamond advertised as G-H color SI1 SI2 has various inclusions visible with naked eye. I appraised this diamond with a local jeweler and in his words "It's such a bad diamond. We don't have even a scale for its level of inclusions, we typically break this diamond and use it for inexpensive $5 jewelry" It was an expensive $899 lesson learnt. I have reached out to 1 sale customer service with no response. I will have to attempt a dispute with my credit card company.

I bought engagement Diamond Ring ($899.99), estimate MSRP $9,998, 1.5 carat SI1 Clarity, G-H color. Suppose to be beautiful ring, but I receive crappy piece of rock. NEVER BUY ANYTHING FROM THEM!! IT IS REAL FRAUD AND CRIMINAL BUSINESS.

Bought a Diamond Ring ($899.99) that stated 1.5 Carat SI1 clarity and received a diamond that cannot even be graded (no such grade for such a crappy rock). Reported to FBI, PayPal, to my Credit Card Company and will report to BBB and Consumer protection agency. The certificate included was issued by GAL (Gemological Appraisal Laboratory, Inc) and after speaking with them they stated that the ring they (1Sale.com) brought meet the criteria. However, the rings that they sold were anywhere near the quality advertised. I will have to spend some time and effort in trying to MAKE THIS BUSINESS DISAPPEAR.

They offer deals and then make you wait for 30-60 days before order gets processed. Sometimes they forget about it and you call them for refund. Customer service is pathetic. Rude replies and no one to answer to. I am highly disappointed.

I ordered an Android Tablet for my grandson and it came in the time stated and was new, so I am happy.

I placed an order with 1Sale on March 13, 2014. I was told that the order should be here within 2-3 weeks. I checked the website daily and it stated that my order was still processing... for three weeks! They took my money on the same day but I still hadn't even received a tracking number. Well, after the three weeks were up, I contacted 1Sale and I filed a dispute with PayPal. I received a note stating that my order had been delayed but I was NEVER informed that my order was delayed nor was I given a choice of whether I'd like a refund or if I'd like to wait until my order arrived. I told them this and requested a refund. After three weeks, without a word from them, they magically came up with my product and it was shipped today AFTER I'd filed a complaint with PayPal and the BBB.

It took them a month to ship my laptop and when I got it, it literally looked like it had been run over by a car. I sent them pictures of all of the dents and scratches as well as the fact that the battery was about to fail. After all of this effort and waiting, they apologized and offered a $15 refund when the damages and battery alone added up to over $200. Shipping was not refunded. It's a good thing I used PayPal to pay for or I probably wouldn't have gotten my money back that I paid for the laptop. Very disappointed.

I ordered a 1.5 carat diamond ring from 1daysale.com on Feb 16th, 2014. Diamond ring arrived on March 25th, 2014. Open box, look at the ring, my jaw dropped, Oh My God!! It looks like broken glass. Maybe my eyes is playing trick on me, let's put it away, look at it again next day. The ring still looked like broken glass. I am in the process trying to get the corrected clarity and color ring or I am returning. I will post result in the future regarding outcome. Pictures will speak louder than words

I placed an order with 1Sale.com on November 20, 2013 for two items. I received one (very late but I made no complaints) and I still have not received the other item! I have emailed them numerous times with very few replies. When they do reply, they never directly address the issue. I finally got them to agree to refund my money, but that has been over three weeks ago and still no refund. After they agreed to the refund, the status changed on the item from "processing" to "shipped"; however, there is no tracking information and I honestly don't believe it has shipped! Even though this item only cost $40.00, I'm ready to contact my lawyer. I didn't realize that there were so many other people getting the same treatment. Legal action should be taken against this company!

I tried to place an order three times. Each time it told me that it couldn't process my info and to retry. So, after the third time, I decided to check my bank account to make sure that, in fact, the money was in there and that it wasn't on my end. Upon checking it, I realized that my account had been charged $359.98 three desperate times, thus putting my account into overdraft status. The only way to contact them is through e-mail and that can take up to 3 days. I'm very unimpressed with them and will NOT be going back to this site.

Don't expect a great deal when you buy from them. It will take forever to get the items and the products are subpar. I purchased from them many times and know what to expect. Like they say, if it's too good to be true it is. So don't expect top of the line items in the mail, they are probably surpluses.

I have been buying from 1saleaday.com for over 5 years until they changed their name to 1sale.com very recently. I ordered a Lifesmart IR Heater from them in January 9, 2014 and I received it on January 20, 2014 via UPS. As soon as UPS dropped the box, I proceeded to open it. I then realized that the Heater was broken into pieces. The box was exactly the size of the heater with no room, they did not put any bubble to protect it from damage. The remote control was cracked into several pieces. I wrote them three times and I took pictures of all the pieces to show them exactly what I was talking about. The heater cost $89, they told me to send it back. The fee to ship it back was $45. I asked them to send me a prepaid box so I can ship it back to them. I got no reply from no one. I wrote them 4 more times hoping someone will take care of the problem.

1Sale advertised a $299 iPad 2-- factory refurbished. I have bought from them several times. I paid for it and then I promised this as a gift. I got an email a few days later saying the order was canceled because they "couldn't ship to Hawaii." I reviewed their site and the listing and found this nowhere. I've since contacted them three times over several days offering to provide a mainland mailing address-- no response. LAME.

Under the description of the printer, they said there was ink filled at 70%, it was reconditioned, there was misrepresentation because on the right it said the printer, the cord and the instruction were included, most printers include the ink, there was no ink in the box and if I was to buy the ink it would cost more than a new printer, the box was open and the serial number on the box was not the same as on the printer, a 1-800 number with no one at the end the music play for hours with no one there. Do not trust this company, they never send me ink and told me after 3 days in email that the ink was not included, just wasted my money, because the box was open I do not want to buy ink since I am not sure that the printer works because the serial numbers do not match.

I'm not sure why a business would ever make their customers wait 2+ weeks to even ship an item. I purchased an item 2 weeks ago and it has yet to be shipped. When I email them, it takes 3 days for them to respond. They only say the estimated delivery date is 2-3 weeks. If they cannot handle the work load, maybe hire some new people. This is totally unacceptable. I am never going to shop 1sale again.

I ordered Beats from 1sale and they are perfect. They were about 40% retail and I am very happy!

I ordered the iBeats from 1Sale on December 10 for a Christmas gift and they did not arrive until January 14. When they finally arrived I realized they were fake and requested a refund. Their first response was that was beyond the return timeframe. I then sent them the tracking number and they agreed to return the product but only with 25% restocking fee. Do not buy the iBeats from 1Sale!

I tried to place an order. I put in all my information and my credit card information and I got a little circle. It just kept spinning around and around. I don't know if they have my information. I have no idea what's going on. Order with extreme care or if like me you will stay as far away as possible!!

One of the worst places I have ever bought anything! I bought 2 pairs of sunglasses from 1sale.com. I didn't receive tracking information for a week and when I did it was not working for the next 4 days. Shipping issues aside, for one of the sunglasses, they had sent me the wrong pair. I have been trying to get in touch with them since January 28th and believe it or not still have not received that RMA form so I can return the wrong model and get my refund! And don't even try to call them. Big time SCAM!

I purchased a Logitech remote from 1sale.com. What they shipped me was a very used scratched up item with no support documents or manual. I believe this item had to be stolen as all the numbers had been destroyed. After many emails back and forth, 1Sale.com finally agreed to take the item back with a 25% restocking fee! 25% - that's outrageous. That is certainly a pathetic way to make money. Unfortunately, most of us end up here at Consumer Affairs AFTER rather than BEFORE buying from companies like this.

I tried to return an item that was defective and not as advertised and they gave me the run around. They kept sending me questions that they already had answers to and used different first names every time, never a last name or return address. They are con artist and should be put out of business. Run, run, run, run. Do not buy from this company.

I ALWAYS USE PAYPAL when buying from 1Sale. I have bought many items and most have been what they advertised, only they must be buying the stuff from China AFTER you order, because it takes a month to get it. Anything they refused to refund or ship a new one. I just submit a refund from PayPal and they ALWAYS side with the buyer. I have NEVER had a problem getting my money back with PayPal, EVER. Always use PayPal when buying online because they will snatch the money back from the scam sellers without even asking them (it's in the agreement). PayPal will ask for info so just send them your receipt or pic of the broken item, most times you won't even need it.

I've been ordering from 1Sale since 2008 and then it was not bad. They will ship your item within 7 to 10 days. Now be happy if they do it in a month's time. Last year I had a problem with a projector that I ordered. Customer service was horrible, could not return it so I cancelled my account and did not order again. Well this year I saw a great deal. I ordered, it's been three week and I am still waiting. I saw the video about how they changed and improve on their web site when customer service should be first. 1Sale should be shut down.

Bought the diamond ring. Took over 4 weeks. Quality sucks. Shown with my 1 ct diamond in pics. Just buy yourself a cubic zirconia.

DON'T ORDER FROM THIS COMPANY - I purchase several items from this company. I finally received all them except for a pair of headphones. I ordered the headphones on 12/11/2013 and I have still not received them but they got their money in December. Can't get anyone to follow up even though I have sent several emails. I ordered a pair of boots and received the boots late but they sent the wrong size. When I tried to get them to give me a return number so I could send them back, customer service did not respond until after the 21 day return period and then responded saying it was too late for me to return the boots. So that was money down the drain. When I complaint they finally sent me an email saying I could return the boots but I had already given them away to someone that could use them. 1sale said they refunded me partially for the boots - they cost 40.00 and they gave me 5.00 dollars back.

1sale are stealers. They stole my money. Plain as that. It's ridiculous how low and crappy their customer service is. I had purchased one of their deals but changed my mind and asked them to return the item right after purchasing but no response for two weeks. After that a lot of slow back and forth but they still shipped the item (1 month after the purchase). They asked me to do a return to sender when I got the package and they would process the refund even though their policy is to not accept returns. Received the package via USPS when I wasn't home. So I wrote RETURN TO SENDER and put it in the mailbox. Been two months and they don't reply to my emails anymore. Raised a Paypal dispute but they showed Paypal the tracking info. So Paypal closed the case. What can you say to such a ** company?

I purchased a set of Bluetooth speakers on December 2. The status was stuck in processing for two weeks. I contacted them and received no response. On December 26, they said that my order would ship soon. I received the package in early January. The item would not hold a charge. I opened a case with PayPal and contacted the merchant. We went back and forth with a week in between each of their responses. They created an RMA and told me that I would receive shipping instructions two to four days later. I never received any shipping instructions.

I placed an order for a product on November 30, 2013. To date (2-10-14) I have not received the order, but my Bill Me Later account was charged in Nov. I have sent numerous emails and received what I feel are "canned" answers to the issue. I have been told the order cannot be cancelled and my money cannot be refunded because the order is in process. To receive a refund, I was told to refuse the package. Once the package is returned to 1Sale, I will receive a credit. (that may take a week or so) After two and a half months, I don't believe the product is going to ship, so obviously I can't refuse it. I emailed them last week and did not even receive a response. I sent another email today. I have purchased several items and have not had an issue like this. Their processing system must be antiquated if they can't cancel an order that is in process and credit the customer. I am not sure what step to take next to try and get my money back.

We order a diamond ring January 9. They say it takes 3-4 weeks to receive it. Still nothing. We have sent several emails. No customer service number to call anyone. Very disappointed! In this day and time who has $500 to just throw down the drain. On my account it shows they are still processing, however, they withdrew the money out of our account same day! So my question is they have been paid, so where is my product, and what are they processing?????

Diamond earrings that were promised in 2 weeks arrived 8 weeks later. During this time, there is no customer service number or any human contact. You can email them, but response takes 3 to 5 business days and is clearly a generic email. Earrings finely come today and I honestly have never seen "diamonds" so cloudy. I thought they were foggy from condensation outside in the cold to inside. Terrible quality to the point it is almost comical. You can get better looking fake earrings at Target. I am now going to try to return them, but I am afraid of the ordeal coming! Please do not order from this site. If it looks too good to be true, it probably is!!!!!!!! They really should be investigated by the Better Business Bureau.

Purchased a Logitech keyboard and it took a month to ship. It ended up being defective. Logitech would not honor warranty because 1sale is known for selling second hand items. 1sale did not answer any of my emails until after 21 day return policy was over. Authorized the return but as soon as they received it said they won't refund my money because it's past 21 days. So not only did they steal my money, they stole the defective keyboard too. Filed a fraud report with bank who agreed with me, closed the account number and send me a new cc. STAY AWAY FROM ONESALE.

I have ordered 2 items recently from this "company", items which needed to be returned; 1 due to malfunction and a 2nd due to my own dissatisfaction with the product (both reasons which they "claim" to support as reasons for product returns, by the way). In both instances, I first tried to submit their online request form. In neither instance did I receive a reply.

After sending them photos "twice" the 1Sale.com rep had admitted that they indeed sent me the wrong item but after more than a month of countless back & forth redundant emails, I was still waiting for them to send me a return label. I finally got so frustrated that I emailed them and said that I had already donated the sunglasses because I get upset every time I see it....... Two weeks later they sent me an email saying that they will send me a return label. I replied and told them it was too late and 1Sale.com can just eat my hard-earned money. STAY AWAY FROM 1Sale.com. I should have listened to other reviewers from various sites.

I have ordered for urBeats by Dre but they delivered eroded/defected iBeats. The the ear plugs are worn. I tried mailing them couple of times no reply. I tried to get their contact number (I got 800 419 0100 in internet, but no response yet) no response yet.

Ordered a cuisinart griddler before Christmas 2013. Item shipped to me was an inferior product, and didn't arrive until 01/06/14, although it was supposed to arrive on 12/26/13. I sent several emails, and finally received a response on 01/28/14 advising me that if I returned the item, I would be charged a 25% restocking fee. I'm keeping the item, but will NEVER order from them again. Do not order from this company. They have no customer service and will advertise one item, then ship an inferior product, then charge you 25% for returning the inferior product. Scam scam scam!

Ordered a watch from 1 Sale a Day in December, and it arrived defective. The glass on the watch face was misaligned, and I'm surprised it was even sent out in that condition. I emailed them as they instructed for an RFA, which was to take 3-5 business days to arrive, but never heard back. I emailed them twice in a month's period but still no reply. This company is a SCAM! I notified my bank to stop and dispute payment. Buyer beware!

I bought a pair of diamond earrings for $199.99 on Nov 30, 2013 as a Christmas present. I was expected them to arrive 2 weeks later at the most. I did not receive them until 12/30/13! The earrings were advertised to be worth $4999 as certified by GIA. Mine came with a GIA certificate claiming they are worth $1999. One of the earrings came severely scratched, color was almost yellowish, not the color G-H, not the clarity SI2 advertised. In the end, I returned the product and got a refund thru PayPal. After what I went thru with this website, I will never buy anything from them again.

I have seen one product online and the shipped item was totally a different one. The one they showed online were the original urbeats by Dre but the ones which are shipped to me are not the same ones. Immediately I emailed them saying I want to return the product but there was no response even after a week. Then again I emailed them but no response till now. I am really unhappy and will never purchase anything from this site. Bad customer service as well as selling the wrong product to the customers.

This company has sent me two of the 3 items that I ordered that were not as described, let alone pictured. They have only responded to my first e-mail, after that nothing. Once I sent pictures of proof that the items were not as advertised, they stopped communicating with me. I would like to get their physical address so I can send a small claims filing to them. Also report them to the FBI for fraud. At a loss as to my next step. But surely I will not do business with them again. Consumer Affairs & BBB should outright advertise poor ratings and warn people to stay away from this business. This type of business gives Internet commerce a bad name!

Well, I order the DSC-QX10 from them on December 4th, 2013. I thought savings of $70 was good and was hoping to use it during the holiday, but I did not get it until January 25th, 2014. That is almost 2 months. Also, instead of doing overnight mailing to make up for the agony that this cause me, they still shipped regularly. Every time I ask for refund, this is what they respond with... "Please be advised that we are experiencing a longer than usual processing time for your order. We've spent the past few days working to resolve this issue, and expect your order to ship within 1 week." They have no problem taking your money immediately but when it come to delivering the product, they have a whole bunch of problem. I am glad that I got the product, and I learn my lesson not to deal with them again, no matter what kind of savings I might get.

I was offered a choice---$5.00 credit or return for full refund. I asked for instructions for returning---now they will not answer my emails.

I purchased 2 sets of Beats by Dre on December 2nd. It is now January 23rd and after contacting them 5 times on their form, their email and even Facebook, I have not received one response. I have filed a complaint with BBB. I am hoping I can just get a refund. I have also filed a complaint with my bank and they are looking into it. I know it is only $100.00 but my next step will be small claims court if I don't get my money back. At this point I am more angry than rational so spending extra money to make them pay is worth it.

50 days to deliver my order! Terrible customer service! Never again!

I'd much rather give this company no stars than even one. I purchased Beats from them on December 2nd and was told they would arrive in 1-2 weeks of the purchase. After repeated unsuccessful attempts to contact the company by phone and by email, I sent a request to PayPal to cancel the order on January 14th. (6 WEEKS LATER!) Two days after I began to dispute the transaction, the company responded to PayPal and shipped the Beats. It is now January 21st and the Beats finally arrived today. I cannot express enough how disappointed and dissatisfied I am with this company. I strongly urge others to NOT become customers!

I ordered diamond earrings and they were not the quality promised. I returned the earrings and after 6 weeks still do not have a refund. After exchanging numerous emails I requested a phone number. When I tried the phone number the messages states that the number has been disconnected due to high call volume.

I ordered the Beats by Dre headphones more than a month ago and have been sending emails and attempting to reach them by the phone number that never works. Their address which recently changed is a house, not a warehouse. I sent in a claim to the BBB and now 1Sale is responding, although the refund they said processed a week ago has yet to pay.

I ordered a watch from 1Sale.com. It was cheap and not as described. I contacted them for 4 weeks before I returned the watch on my own. They only responded to my emails by saying they could not find my order. I sent them the order number and then they did not respond at all. I finally contacted eBay and they gave me a credit as 1Sale never responded. They are awful!

I ordered a Slingbox off Newegg.com (via 1sale.com) in mid-December. Two days later, I ordered two wall mounts for a 19"-46" TV seeing as how I have 2x LED TVs in that size range and they were only $19 per. I received the Slingbox in 5 business days. I have still yet as of this date (1/20/2014) received the two swivel arm wall mounts. I am disgusted with their lack of customer service, you are not able to reach anyone at all. The worst part about this website is that a reputable online dealer like Newegg.com affiliates themselves with this company.

Was sent wrong items and have been trying since receiving them Dec 26. This business needs to be shut down and investigated. BEWARE and MOVE ON.

My advice to anyone is to spend a little extra money somewhere else because prices may sound good here but chances of getting your order are slim to none! BEWARE!!!!!!!!!!

Recently purchased diamond earrings for my wife and after a couple of weeks they arrived. Upon opening the package I found two absolutely horrible diamond earrings. I immediately contacted 1Sale to request an RMA. That was two weeks ago and still no response other than the automated emails. Tried calling their phone number but the message says they are too busy and I should contact them via email. Asked Paypal for help but still have not heard back from them either. Will never buy anything from this company again. Looks like I am out $320.

1Sale Changed name from 1saleaday. A simple study on the net explains why. A company that runs your card prior to delivery is always doing so illegally. I ordered a watch 12/25/13 at the time of this post, I still hadn't heard. I emailed them as their 800 number (listed on my purchase at the bank) was disconnected due to call logs. I AM NOT satisfied with the service, or delivery or ability to contact them. Most of all I'm disappointed that WOOT affiliates themselves with this company. It takes the credibility of Woot and lowers it with the endorsement. I asked for an immediate refund along with "DO NOT SEND ITEM" and I am being told to wait 3 days for them to respond. I want a full refund and no monkey business.

Ordered a pair of Beats by Dr Dre for $139 before Christmas. My daughter opened them Christmas day and they did not work. Have contacted 1SaleADay on 4 occasions and each time receive the automated reply that they will get back to me in 1-3 days. Contacted them Christmas Day for the first communication and 3 subsequent time and have yet to hear back. So, I contacted PayPal and they said they cannot help because it is now after 45 days since my purchase. I have bought other items from 1SaleADay and have usually been happy. Had one other item that was received broken and they did refund but again - a hassle to get any form of communication from them. My most recent issue has encouraged me to find another company to buy from... I encourage you to read others reviews.

Ordered stuff almost 3 weeks ago and still did not get it. Contacted their customer service and told look at delivery dates on the website. STAY AWAY FROM THIS COMPANY. They will go bust eventually.

Placed an order on Dec. 6th 2013 for an Asus Ultrabook laptop and it did not get to me until Jan.11th 2014. The item was as described and came well package but I was not happy about getting it so late. It is nearly impossible to get a hold of them as you will only receive automated messages and they don't have a phone number to call. I seriously believe there is one guy managing this whole operation dealing with thousands of orders and that is why things don't get done in a timely manner. Order at your own risk and expect to receive your order in 4-6 weeks’ time. I probably would not order from them again unless it is a really good deal and I am in no rush to receive it.

On November 25th, 2013 I order in IPOD Touch for my son that was going to be a Christmas gift. About 2 weeks before Christmas I got an email from 1 Sale a day saying that there was a delay in shipment and my order would be there in 1-2 weeks. Well, a week later I received another email say would be 2-3 weeks until I received my order. I sent an email asking a question, which populates an automatic email saying I take 1-3 days to get a email back. Well 1-3 days later nothing. So I decided to wait for my package to come. And it never came. So on January 3, 2014 I sent another email asking about the status of my order. Again I received a automatic email saying I would get a response in 1-3 days. Three days later nothing. January 10th send email again same thing. Did this again on 13th and 14th nothing. I finally sent an angry email saying that I have sent many emails and I have never received an answer and I am not happy regarding this. Oh and guess what I finally got an answer and you know what they told me. The product is no longer available, and not until I sent the email almost a month and a half after ordering it and them charging my card did they process a refund.

Ordered a Brother, never received the printer. Cannot contact this company. The federal government should investigate this company for fraud.

Bottom-line (this should be 1Sales slogan): Order at your own risk! I started dealing with 1Sale in September 2013. I have placed three (3) orders totaling ten (10) items within those orders. Overall, I was satisfied with 1Sales service as the orders arrived within their posted estimated delivery timeframe (1-2 Weeks) for the items I ordered. In addition, the quality of the items met my expectations for the money I spent. So, I was a fairly satisfied customer UNTIL I had to return two (2) defective items. First, let me start with statements taken from 1Sales FAQ page to put my following comments/complaint in the proper context:

I ordered a very nice shower head on January 3rd at a deep discount. I was billed immediately. As of today when I look up the status of the order it states 'processing'. I have sent numerous emails to them and tried calling them (found a phone number online). However, when calling they say to send email - but no email responses. Do not think this is a very well run company!!! I'm calling my credit card company to dispute the charge. Don't recommend doing business with this company.

I ordered some headphones, but they are not original package. I email 1Sale for return. They never email me back for return instruction. And there is no way people can talk with a live person at 1Sale. Worse online shopping experience ever!

I ordered a pair of Diamond earrings back in Nov. 2013. I got billed for them immediately on my credit card. Did not get them for 6.5 weeks (unacceptable). Why should I have to pay for something that I don't have in my possession. Opened the box and looked at the product, it was nowhere near the quality the website claimed it was. I was still OK with it. So I put them back in the box and waited for my hubby to look at them since he was giving it as a gift to me for our anniversary. Well guess what, he took them out of the box and looked at them and saw there was a tiny diamond missing under one of the prongs holding the main stone in one of the earrings. I decided to contact 1 sale a day. I have sent them numerous emails, today is Jan 13, I have no response as of yet. The credit card is demanding payment.

One sale contacted me on 27 Nov 2013 to advise me that I had won a 32" television in their online contest. After an initial exchange of e-mails that week, I HAVE HAD NO ADDITIONAL COMMUNICATION FROM ONE SALE. I also have an order that has been pending since 14 Dec 2013 without fulfillment or shipping notification for over one month. My emails to the customer service account have GONE WITHOUT ANSWER.

We bought 10 laptops from 1Sale (formerly 1SaleADay). Turned out 1 year later, one of the laptops had a hard drive crash. Our IT consultant ordered a new drive but needed the computer's product key. Every computer has a unique product key. You can't sell a computer without a product key. It's illegal. A Microsoft product key consists of 5 sets of letters and numbers with 5 characters in each set. Normally it is a sticker on the back of the machine. However, our laptops didn't have this sticker so we had no idea what our product key was.

I've ordered a total of 17 items from 1Sale/1SaleADay over the past 2 years and have never had an issue until my last 2 orders. The items were always as advertised and in good condition; however, shipping times have been increasing over time. I ordered a laptop on 12/18/2013 and received a shipping notice the next day. Within a few days, I realized that a 1Sale shipping notice was meaningless. (The shipping notice was created by 1Sale in Florida and the item was eventually shipped from the manufacturer New Jersey.) In the meantime, the UPS status showed: A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated.” This status remained unchanged for 3 weeks.

We ordered four tablets for our grandchildren on 12/11/13. 4 e-mails, one crappy response: "We understand that you were looking forward to receiving your item as advertised and we apologize for the inconvenience. At this time, we are experiencing a minor delay in shipping. Please allow an additional 3 to 5 business days for your order to process and ship. We appreciate your continued patience. Should you have any questions, please don't hesitate to contact us." Nothing since then..... doubt ever..... Stupid me paid with debit card...... See if bank can help. 1st time ever burned by a site!!!

1Sale.com is probably the worst online company. They took my money for product I ordered and for more than 2 weeks pass and won't send it. I send several massages (they don't have phone #) and ask for refund and got no response. They have the worst customer service. I think it's a one man show ripping off people on line and getting away with it. I can't understand that after all the complaints I see about them, how come they are allowed to scam people off? They need to be shut down.

I ordered earbuds by Beat on December 2nd. I have yet to receive them. I have been emailing them and received 2 responses so far. The first was said they had trouble processing my order. The second one said they were changing the way they ship... or something like that. This was supposed to be a gift. They had no trouble taking my money. I have emailed them like 6 times. No response after the 3rd email.

Order items long before Christmas (two months), and just before Christmas had note that they could not fulfill. This happened on several items I had ordered. They have cancelled orders and will not respond to emails.

I ordered 3 watches on Dec. 8. One watch arrived Dec. 29th. I have e-mailed the company several times and they say that they sent all three watches. They gave me the tracking number for the first watch. I have asked for the other two to be sent or for a refund for the two I didn't receive. I turned it over to PayPal. This company is not to be trusted. They don't even have a working phone number. Don't purchase anything from this company.

Ordered jacket 11/18. Finally received jacket 12/18, but wrong size jacket. Sent first support request 12/18 with no response. Sent second support request 12/25 with no response. Finally received response via email 1/9/14 with return authorization, however I must pay shipping and 25% restocking fee. There is no phone number listed anywhere on their website, so searched online to find one, only to call and get message that call volume is too high, use email (which we know will be ignored).

I've made two purchases from 1Sale. Both of them have been the worst experience I've had. First was a Blue Ray player. After three weeks I followed up on the order. Their site said that the order had shipped. When I tracked the order, UPS's site said: "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated." Clearly they never shipped the merchandise. I e-mailed their customer service and received an auto e-mail acknowledging receipt and stating that it would be 1-3 days to get a response (not very customer service focused). After waiting 6 days, I received an e-mail blaming the shipment delay on "an unexpected delay in the warehouse". I received the Blue Ray player a week later. It stopped working 3 days after that.

Order coat Dec 12, today Jan 10 no coat. Turn over paypal for refund 89.00. These people need to be closed down and go back where they came from and leave every one hanging.

Still have not received all of my items from my December 13th order and it is now January 9th 2014. I have contacted customer service 4 times. This is a disgrace.

On December 4th I bought two pieces of jewelry as Christmas gifts. A few weeks later one of the pieces I ordered showed up at my door. I waited another week and the second item never came. I sent an email informing the company of the missing item and express it was a gift and if I would receive it by Christmas. I received an email back stating they had sent the item and gave me a tracking number. The tracking number they gave was for the first and single item. I emailed them again stating the fact only one item was in the bag. I waited a few days and again no response. So I emailed them again no response. I have sent a total of 4 emails requesting the item or my money back and no response. ... BUYERS BEWARE!!

By order # **, I ordered Men's wristwatch but they delivered me a bracelet for women. I tried lots of times to the customer care but they are not replying on phone and there is no option to leave a message either. I also tried to complain by emails but they are not even replying regularly on emails either. They already got their money, they charged but they delivered a wrong item and are not responding. TIP: You will see very attractive offers on this website but you can get different item delivered, probably not related to the item you ordered at all. And they will ignore you when you try to complain.

Made 3 purchases from this company. I bought a watch from them. It was DOA when I received it. Also one suit was shipped out on 12/11/2013, cannot track it. Called UPS, was told that they had not received anything from this company. Also bought a Camcorder that cannot be used at all. Called company that made it, was told that it was no longer made and was not supported. So I cannot get the drivers that I need to run it nor the user manual. Have written 1Sale many times to no avail.

Although, unlike many buyers, I did receive an order, it wasn't my order. The items in the package I received were not remotely comparable to the merchandise I bought. I've been trying to contact the company for weeks. They do not respond to emails. Their phone number (1800*419*0100) takes me to a mailbox that is full so there is no way to leave a message or information for a call back. I'll be filing a chargeback with my bank this week.

I have placed 3 orders with 1Sale. They were glad to take my money, but reluctant to send the products I had ordered. I have submitted many emails and service complaints after not receiving the product and have had no response. I would, at the very least, like to get my money back and would like to ensure that companies that cheat their customers out of their money cease to exist all together. Stanley, I'm interested in the suit. Please contact me if this action materializes. - A concerned Colorado customer.

Ordered a low cost item in mid-November and received them January 6th ... only after opening up a Case with Paypal. Also ordered a $400+ laptop on 12/16 and they still have not shipped. I opened up a case with paypal again and this time, Paypal just refunded my money. I suggest that you stay away from this company. And, if you do decide to risk it, you should use Paypal since they'll stand behind you. When companies begin extending their delivery times like this, it often means they are having cash-flow problems. I don't know if that's the case with 1sale.com but, I would not be surprised. I won't be ordering from them again.

Bought urbeats earphones Dec 2. Never have received them. I emailed 5 times, 1 response that I will receive them soon. It's been 6 or more weeks. They have no phone number to call. I tried to cancel and get my money back, no response. They should be investigated. I see there are a lot of other people complaining. This company is a scam.

Ordered on December 5th, 2013 a Macbook for my kid thinking this would be a cool Xmas present with enough time to process the order. On December 10, 2013 I received an email that a UPS tracking no. was submitted and as soon as the computer would reach their facility, they would ship it immediately. Unfortunately that day NEVER came. PayPal is in the process of refunding the money and reviewing the account of 1Sale. The PayPal rep could already tell me that most likely the account would be closed soon. That is still too long I told her and I have files a complaint with the State Attorney General (Pam Bondi) of Florida. 1Sale made an unfortunate mistake by taking my money in July 2013 and never send me anything. This is considered mail fraud and will get a nasty turn for them. We are also in the process of filing suit. If you are interested in joining please write.

Ordered a double pack of wallets on December 8th, 2013. Today is January 6th 2014. I've sent numerous emails. Received one automated reply about their system updates. Yeah right. Then last week, I received a "tracking" number that is invalid. If someone knows how we can sue or do anything to bring this company, please let me know!! After reading many comments, the only comfort I have is that my purchase amount just about $20. Thank God!! Going to contact my bank in the morning!!!

I received a product 7 weeks from the time of order and it was supposed to be received no later than 3 weeks. The product was ordered weeks before Thanksgiving so Christmas mail slowdowns weren't the issue. No communication on delivery of the product was sent until I wanted to cancel the order after it hadn't been received a week after the delivery date. Lastly, the product received was not the authentic product that was advertised on the website. You didn't even do the right thing and refund my purchase cost. After receiving a knockoff product and receiving it 3 weeks after the promised delivery date.

Ordered a pair of "urbeats" by Dre, but they are not actual urbeats. They look exactly like the old-style ibeats. The picture 1Sale shows have the tangle-free cabling, which these do not. Also the description 1Sale uses states they have the tangle-free cabling. This is flat-out false advertising. I'm trying to get a replacement or refund. We'll see what happens. Not expecting much from a company with such a bad reputation.

Today I received a reply back that my order would be cancelled and refunded back to me.

These guys are fraud. I ordered on Dec 4 2013 and still waiting for my item. Even after repeated emails asking for a tracking number (now Jan 4th). No one responded. Today I post a message on their Facebook page and they immediately removed the post. Can someone suggest how to drag them to court?

I ordered 2 pair of gloves on October 25, 2013 for my boys. As of today, 1/4/14, I have not received them. I have emailed them about 2 weeks ago and was told they could not refund my money because the items were being processed. Hello, you took my money the same day I ordered it and I have no product. I had a similar issue with 3 tablets I ordered 10/01/13, which were not delivered until 12/20/13. While I had problems with the tablets, they offered me a refund for them even though they were processing. I opted to wait and they finally came in. I asked for a refund and if I do not hear anything by Monday 1/6/14, I will be contacting the BBB. This is nuts. STAY AWAY from this company. Oh yeah, 1 star = ANGRY.

THIS COMPANY IS A SHAM. DO NOT ORDER ANYTHING FROM THEM. They will send you DEFECTIVE/USED merchandise!!! On October 23rd, I ordered Beats by Dre studio headphones for a Christmas present. By the week of December 18th, I still had not received my order. I sent a nasty email to them.. because there's not a phone number. I received a generic form letter email. THREE DAYS LATER, a box arrives at my house... I open it up... NO PACKING SLIP, NO PADDING.... JUST A PAIR OF BEATS HEADPHONES IN THE BLACK CASE WITH A B. Now usually they would come in a box with Saran wrap on it,etc. So immediately a RED FLAG. Upon further examination... these are used and damaged. So disgusted. And frustrated.

I ordered from 1sale for the first time over a month before Xmas. Today is January 3 and I still haven't received my order. My items were supposed to arrive in 1-2 weeks when they didn't arrive in the time I contacted the company via email. I received an automated response saying I would be contacted by customer service in 1-3 days. I received an email from a customer service rep telling me to give it an additional 3-5 days. The 3-5 days came and went I never received my products and I kept sending emails but they no longer were answering my emails. These people took my money and never sent the products. This is a scammer site. The only reason I gave this site one star in the ratings is because I had to. As far as I'm concerned they deserve zero stars.

I placed an order on December 2nd 2013. It's been more than a month and I never received the purchased product!!! Sent few emails since then and the only response I got was this:

I ordered a product on Dec. 8th and after several emails with no results... have STILL not received my order. However, the main reason I am writing this review is to warn people.... I used my debit card and shortly after this order, it was compromised and I had to block it and get a new card and wait for my account to be credited back the 650.00 that was charged on it... and this was Christmas Eve. I saw others with this same complaint and I want people to KNOW that it IS THIS company that is the fraud!!!! If you use your debit card, it will be compromised. BEWARE!!!

I ordered a vacuum cleaner on 12/16/13 and I never received it. I will be filing a complaint with my bank.

On 12/11/13 I ordered an Apple iPhone 16 GB white for the verizon network and on 12/24/13 when the package arrived, I received a first aid kit totaling $12.99. I paid $229.99 for the iPhone. I have sent 30 emails to the company and have received no response, it is now 1/2/14. I am filing a complaint with my bank today.

Placed an order for a Hot Wheels set on 12/2 that was intended to be a Christmas present. Estimated delivery time was 1 to 2 weeks. I emailed them on 12/16 to ask about the status of my order. 3 days later, I received a reply that shipping had been delayed and it would be another 1-2 weeks. I emailed them back on 12/19, asking they cancel the order since there was now no way I would receive it in time for Christmas.

Astute consumers will live up to 1 Sale's name and be the patron of no more than "1 Sale" from that service depraved entity. I made several calls and sent many emails to advise them that if it weren't mailed within seven days, no one would be there to receive delivery. I warned them: do not leave the package at the front door, and if it is given to someone, have them sign for it... Would you know: I lost the two DVRs, left at the front door by UPS and PayPal refused to credit me because UPS left it at the door. And that was but one of my little 1 Sale horrors. 1 Sale is extremely slow to ship and you dare not attempt to call them because if, per chance, you are answered, you will not achieve resolution. Once you've completed the purchase, you'd best hope for the best. But before you buy, check out the prices because you can often beat them--at least, I do.

I ordered 2 sets of DVD players and 1 pair of gloves. Three weeks go by and I do not hear anything. I emailed support and got no response from them. I told them I wanted to cancel my order, I hear nothing. Then they send an email stating they are slow because they are revamping their site. Luckily, I paid with Paypal, I opened 3 claims. I guess that got their attention. I got a shipping statement for the gloves, but it says they may not be shipped out until 72 hrs later... I still have not gotten any gloves... A few days later, I get an email from Paypal that my money has been returned to me for the DVD players. I guess they were not going to ship. Guys, open claims with your bank or Paypal... Make them give you your money back.

I ordered these on 11/27/13 and 12/2/13. It said these both would take 2-3 weeks for delivery. I had intended for these to be Christmas gifts, I still have not received these items. I have contacted the company by email 4 times only to get an automated email saying someone would contact me in 2-3 business days. Guess what, no contact. I have finally contacted Paypal and filed a dispute. I am going to contact the Better Business Bureau. I am totally disgusted with this company. It is just a scam. Do not order anything from them.

I'm going to keep this short and simple. I've been a 3-year 1sale customer and longtime fan of low prices and free shipping, until this year when on November 19th I placed a hundred dollar order for 3 pairs of sunglasses. It is now the day before New Year's 2014 and not only have the sunglasses not shipped (despite the fact that they've been paid for 42 days ago), but no one from support will return any of the HUNDREDS (yes) of emails I've sent requesting either an explanation or a refund. They took my money, and won't deliver the goods and services I've paid for, and they hide behind this digital wall of "oh we don't have a phone number. Please see our FAQ page if there's anything you need." These people are scammers. Be smart and shop on Amazon.

I also had made a complaint with the BBB. They (BBB) got in touch with the company (1Sale) and then my refund was made into my debit card account. I am happy that the BBB was able to get in touch with the company for me, and that the 1Sale company refunded me without any problems. I do think that I will never again buy anything ever from 1Sale! They seem to have very poor business practices, such as requiring payment before sending anything. Not having a phone number on their website. Lying about shipping time.

I placed an order on 12/01/13 in the amount of $94.96 for 2 pairs of sunglasses (Nike and Nicole Miller), a radar detector (Early Warning), and a pair of earrings (Black Spinel studs). When the package arrived, one pair of sunglasses were missing, the radar detector was missing, and the wrong pair of earrings was shipped. In addition, a pair of sunglasses (a different pair of Nicole Millers) that were not ordered shipped but they were shipped in pieces! The only item that correctly shipped and was not broken was one pair of sunglasses (Nicole Miller). I have sent several emails to customer support and have not received a reply or reconciliation of their mistakes.