Weight Watchers Reviews

This program charges for EVERYTHING. I missed an appointment due to sickness and was charged $100. Tried to cancel, but my membership is locked in for 6 months. Physicians do not respond in a timely manner. The process is too stressful and financially draining. I'd rather lose the weight myself.

I wanted to price the GLP-1 and had to join WW to talk with someone. When I discovered that it was more than what my doctor would charge, I decided not to use them. However! The person I spoke with said my charge was 30 days. That was okay. I spent $49 to find out they were more expensive than everyone else. What I didn't see coming was the charge for $149 the following month. I did not know that this charge was coming. I also contacted them the day that the charge went through. They refused to refund my money. Bad customer service. I will never use WW again.

I have not even gotten into the med plan but I can tell you, that getting into the plan is difficult and frustrating. They have already taken my first payment and I have not even gone through their registry process. I tried to cancel my application and there seems to be no one who can do that. Their system is complicated and you have no idea from the start of how much you are going to have to spend for their program including medication. I will never recommend WW to anyone and I totally regret ever having heard of WW.

Oh my gosh...I wish I would have found these reviews SEVEN days ago. So many of the previous reviews use the same words I just messaged to customer support and my supposed "care team." "Predatory." "Scam." "Fraudulent." What. A. Joke. I don't mind paying for the first month, even though I figured it out within 7 days that this wasn't right for me. But locking me into the 6 months is crazy. By the way, it took almost 7 days to get the info from the care team for me to make this determination. WW is a massive company that doesn't need to operate like this. I'm sure most of us would be willing to pay even $100 for a one-time visit to get all the info upfront.

Had a disappointing experience with this program and cannot recommend it. I was charged an upfront $49 enrollment fee, which I paid with the understanding that the intake and onboarding process would begin promptly. However, the intake process was delayed until the payment fully cleared, creating unnecessary wait time before any meaningful interaction or service began. Once that delay passed, I was then informed that I would need to pay an additional $99 for a consultation in order to proceed. At that point, with no services rendered and mounting costs, I decided not to continue and accepted the loss of the $49 fee.

I joined the WW Med+ plan. I tried to cancel the plan and they refused to work with me. I couldn't afford the medication and I had other financial problems as well. I canceled before the month was up. They would not let me out of my contract and they wouldn't even consider a pro rated amount since I don't use their platform. They didn't even try to help. This company only wants your money. They care nothing about their customers. It's about money alone. Their cancelation policy is unfair. I even asked for a lower payment. They said no and that they would no longer discuss the matter with me. After reading other reviews, I found out I am not alone. I hope they are investigated and are forced to change their policies, so that other consumers are not taken advantage of. I would not recommend them to anyone unless they have money to throw away.

Tried the clinic for more resources and meds. They enroll you in multi month plans which auto-renew, which was not clear to me. When I tried to cancel as it was not helpful to me, they said I had to pay for another 3 months even though I wasn't using their services. Meds are also advertised at a lower rate than they actually cost. The higher doses are double the price of the lower ones. This was not disclosed. Finally difficult to navigate the website. You can't enter regular weights. You have to chat to do everything. Would not recommend.

I signed up for the med plus clinic. I committed for 6 months at $89 a month, The medication was not a good fit for me and I discontinued it after 3 months but honored my commitment and continued to pay the $89 for an 3 more months and then submitted a cancellation. I received an email that my plan was cancelled and 10 minutes later received an email that I had switched to a new plan at $49 month for 6 months. I did not sign up for another plan but they withdrew money from my account. The representatives at WW were not helpful and then I received an email that they would no longer talk with me concerning this. I am now disputing this with my bank. I was a WW member on and off for over 15 years and was treated horribly. They are not the organization that they once were.

They are deceptive & deceitful. The app is impossible to navigate. On day 1 I had to submit health information/scale picture etc multiple times because they would not verify it. Then they submitted to my insurance company which they said would take 3 weeks. HOW? My pharmacy has been able to get insurance verification within 24 hours. Then it was rejected so they said they would submit again WHY?? They submit up to 3 times and in the meantime I can't move past the front screen that says they are waiting for insurance verification. They never offered a self pay option.

I thought I was signing up for a GLP1 prescription and ended up with some 1 year contract I cannot cancel for something I've never used. This company has gone totally downhill and should be investigated for fraud schemes!

Med+ might cost you $1200/year or it could cost you $2400/year. The only way to know for sure is to sign up for the whole year now! (And find out two weeks later it’s gonna be $2400/year). Nothing shady at all about that practice.

I joined WW a couple of weeks ago to the med+ plan. Once I realized that I constantly had to pay for everything I tried to cancel my subscription. They informed me that I would continue to pay monthly until my subscription ended. I believe this is unfair practices from a company claiming to help people, instead they are ripping people off! It's time we go to social media and expose their practices. I'm tired of being ripped off by these companies.

WW is a very deceptive & deceitful practice, they do not tell you the cost of the medications prior to signing up, when you are told the price of the medications you are not able to cancel, they remind you of your "obligation". The clinical staff are rude and condescending. The medications that they say are "free" are Metformin and some sort of addiction medication. No-one wants that. Please look for other companies to go through or ask your Dr to prescribe something. WW is just a scam, you aren't even able to talk to a live person, everything is done through chat. If I knew back then what I know know I never would have signed up. They are just a terrible company overall, I am really surprised someone hadn't sued them yet.

My experience with Weight Watcher was terrible. I never obtain the prescription. The doctor in the clinic was dismissive. I should have read the reviews. I think this is a SCAM! Will not recommend WW to anyone. I am paying for something I never got. I signed up for 6 months.

This is a scam or a bait and hook program for GLP meds. I signed up to get a discount, did not read fully and i am committed for a year membership. It was suppose to be 25 a month…. Went up to 75. And the meds are 200 more than what I was paying!!!! So an extra 270 a month!!!! Do NOT do it.

I have always eaten my veggies and then my proteins. With the new app, it’s almost impossible to keep track of which veggies you’ve listed! Before it was easy to keep track. Now it’s next to impossible! I may ditch the app and keep a paper record. I’ve used the app long enough that I’m fairly sure of “points values”.

I am writing to formally contest the billing structure associated with my Weight Watchers (WW) subscription, which I initiated in January 2026. Upon attempting to cancel my service, I was informed that I am contractually obligated to pay for the full duration of the 12-month term regardless of my usage or cancellation status. I found the disclosure of this "commitment period" to be insufficient during the enrollment process. In standard subscription models, cancellation typically terminates future billing; the fact that WW maintains a financial obligation for the remainder of a year is a significant and material term that was not clearly or conspicuously presented. Had this obligation been disclosed in a straightforward and transparent manner, I would not have agreed to the terms. I am requesting a formal termination of my contract and a waiver of all remaining fees effective immediately. I look forward to your prompt response and a resolution to this matter.

Invited to try Med+ via email, answered questions and told I qualified. Before you know it I am signed up for 12 months, even before I could understand the process or cost. So after video conference and reviewing plans, insurance won’t cover the cost of medicine and requested to cancel, believe I have been taken. I started WW back in 1974, rejoined in 2009 and been a good customer. Am extremely disappointed in the company.

What a scam. If it is such a good product why do they trick people into longer memberships that advertised.

I’ve been using Weight Watchers for years and it’s been very helpful and losing and maintaining weight until this last update where all lean meats and potatoes among others became zero point foods. I started gaining weight so I went to a calorie deficit and not using all of my points and I still can’t lose weight. I’ve looked into going back to the previous version that worked great for me, but apparently that’s not an option. Big fail, Weight Watchers.

I would strongly caution anyone considering signing up for Weight Watchers (WW), especially their long-term commitment plans. I enrolled in a 12-month plan in January 2026 under the reasonable assumption that if I canceled the service, billing would stop—consistent with how most subscription services operate. What was not made clear at the time of enrollment is that cancellation does not stop your financial obligation. Even if you cancel, you are still required to pay through the full commitment period. This is a significant and material term that, in my experience, was not clearly or conspicuously disclosed during the sign-up process. Had this been presented in a straightforward and transparent way, I would not have agreed to a 12-month commitment.

Don’t sign up!!! If you need to cancel out they won’t let you!!! WHAT A HORRIBLE COMPANY!!!!

They are 1000% a scam. I would give negative stars if possible. They led me to believe that I was signing up to receive GLP-1 pills for a year at a subscription price of $75 per month. I literally went on their site and chose that pill, selected it and started the process of getting approved and signed the contract. I then jump through hoops for a week providing them documents for proof of this and that. Then when they finally approve me, they tell me to select my medication and I'm thinking 🤔... I already did. Turns out the pills are an additional $150 per month, on top of the $75 that I'm paying for just existing I guess.

I signed up for the 3-month core plan. I knew I was committed to pay for 3 months. Unknown to me they re-signed me up for another 3 months. (Total of 6 months.) They will not cancel the plan, they are very deceptive in their business practices. If you want to do the program, look up the points for free online. They assign everyone 23 points a day. With 20-30 extra "weekly points" one day a week for a "cheat" day. Chicken, fish, legumes, corn, potatoes, vegetables and fish are all "free" points.

I enrolled in the WeightWatchers Med+ program through their website on Feb 2026 with the intent and believing that I will have access to the GLP 1 that is advertised. Its April 2026 and not only have I not been prescribed a GLP 1, Weight Watchers as well as my insurance has informed WW that they will not cover any glp 1s for the WW program. WW encouraged me to join the program that my insurance company has suggested as a condition in order to gain access to the medicine. So in other words, WW is not able to get me access to any GLP medications because the insurance won't approve it. What WW purposely neglected to tell me is that the program my insurance had me to enroll in will replace WW for my weight loss medication request. Once I got clarity of the situation, I proceeded to cancelled my WW subsciption due to WW not having a legal capability to fullfill their condition of prescribing or gaining me access to the weightloss med.

I thought but I was signing up for one thing but once completed I found out I was signing up for something totally different. And within minutes canceled. However, now they will not let me actually cancel until the year term is completed. This is deceptive business practices. I have been with Weight Watchers off and on for more than two decades and I have never had an experience like this. I guess their rebranding means that now they are not receptive to their customers at all. It's all about the money and nothing else.

Don’t sign up for the long term plan until you understand all of the hoops and additional costs. Not as advertised! Poor service.

I signed up late at night thinking I was purchasing GLP-1 medication access at a low rate. Within minutes, I realized I had made a mistake and immediately canceled. I never used the service, never completed intake, never met with a clinician, and repeatedly told them I did not want the program. Despite that, they still charged me and have continued refusing to cancel my membership.

The website is misleading regarding what you are signing up for, and then if you sign up in error and try to immediately cancel, they will not cancel until after your six-month subscription or whatever length of subscription ends. This is a deceptive business practice. Plus, you have to jump through hoops and wait for a huge amount of time to get through to a live person, and even then it is only on chat and not by phone.

They are a scam. They do not tell you when enrolling that the medication may take up to a year to work. Then they lock you in to paying for an entire year.