WW (Weight Watchers)

Weight Watchers

 3.3/5 (63 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Find a Weight Loss Programs partner

Begin your weight loss journey today

Determine your weight loss goals & needs with Noom’s online evaluation

Get started now

About Weight Watchers

Formerly known as Weight Watchers, WW sells memberships that include online tracking, in-person meetings and one-on-one personal coaching. The app helps you track food intake and activity, find recipes, join local meetings and locate support within the online community. It also offers SmartPoints and FitPoints programs to help dieters stay on track.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • SmartPoints Budget System
  • Digital WW app tracks progress
  • Personal support

Cons

  • In-person aid not always available
  • Most meals must be prepared at home

Bottom Line

WW weight loss plans offer a lot of flexibility to dieters. Workshop + Digital plans offer in-person sessions and support, but all WW plans include a private online community for long-term weight loss success.

Begin your weight loss journey today

Determine your weight loss goals & needs with Noom’s online evaluation

Get started now

WW (Weight Watchers) Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about WW (Weight Watchers)?
How do I know I can trust these reviews about WW (Weight Watchers)?
  • 3,771,032 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 2 Reviews 5 - 35
Rated with 1 star
Verified Reviewer
Original review: Dec. 7, 2021

I joined for the third time in my life. Each plan was different, but this last time, I was succeeding on the Green plan starting April 2021. As I was nearing goal with 5-6 lbs to go, they initiated the Personal Points Plan, initially dropping me 9 daily points. They do not allow continuation on my old plan to complete my arc of success. This new plan is vastly different & not the effort to change at this point in my weight reduction. I am paying just to log my daily foods. Nothing more. This is ridiculous and they’ve lost me as a customer.

37 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 24, 2021

Maybe WW works for some, but it did not for me, and the price to discover that was exorbitant with a $67 early cancellation fee! They switched the entire program right after I started and didn't advise me how to track activity without a cell phone. I tried to explain that due to carpal tunnel, I have limited mobile use. I have a PC but there was no way to enter activity there at all. I will never make the mistake of joining WW again!

21 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 21, 2021

I cancelled my WW plan as I was not using it. I received a single email that said they were giving me one month free. Nowhere in this email did it say you were UNDOING YOUR CANCELLATION. So I clicked ok. Then I get billed for $29.95 the following month. Mind you, I did not use it at all. They said after I clicked ok I was supposed to get an email that said I was back on the hook for the following month at $29.95, I did not. When calling the same day they charged me, knowing I would not be using the plan, they refused to refund my $29.95 and made me cancel yet again. But they are keeping my money. Paypal would not refund it either when I cancelled it. I did lose weight originally, but it stopped working and I cancelled. Be careful and aware they are unfriendly when you ask for a refund. They surprised me as I thought they were a legit company. My bad. Don't make the same mistake. Not worth $30 a month.

19 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 13, 2021

After canceling a 6 mo. registration, they DOUBLED the bill after the ending date and continued to charge me the new amount even though I had called to cancel. They will not reimburse me. I will never deal with them again. They overcharged me over $210. They are a ripoff! They better send me a cancellation email, this time.

14 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 4, 2021

I received no assistance with the website and when I tried to cancel my membership, they charged me $41.95. I don’t know where that number came from. I have come down with a serious illness and told them that was why I had to cancel. They charged me anyway.

10 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Oct. 22, 2021

The company does provide the usual online experience, you have access to a recipe library, and you can track what you ate every day. You can do the same thing for free basically with other online fitness trackers. I do like their recipes though. However, I tried to cancel my account, and apparently they just put it on hold, and then started charging me without letting me know. I didn't notice on my August statement, but saw on the Sept. statement and called, and asked them to cancel and just refund Sept, and they said they never refund a dime. It turns out that they charged for Oct already too, but I don't have that statement yet. I think it was a good company at some point, but now they are totally about doing whatever it takes to make money, including ripping off their customers. DO NOT SIGN UP!

11 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 27, 2021

Their plan did not work and they let you have minimal amount of food. I followed their plan and gained weight. I called them 2 months ahead of time to cancel and they told me to call back on my cancellation date and I did. They had already billed me double and wanted me to wait until October to cancel. I told them no that they needed to cancel right now. They will not refund the money they stole out my account. Please be very careful with them. They are not an honest business. When it’s time to cancel make sure you inform your bank or they will surely charge you extra. I do not recommend this business to anyone.

17 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: June 25, 2021

I've lost 8 lbs, it's small but encouraging. Helps me to be more self-aware of my portions. I like the ease of the app and you can scan barcodes to see the number of smart points items are. Lots of great tasty recipes.

4 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: June 25, 2021

The first 5 months I lost 35 pounds. The food you get to eat is great. Basically whatever you want. The only problem is I couldn’t lose the last 20 pounds. It’s been a year and I have kept off the weight which is great. Excellent way to diet and not a lot of money. 21.00 a month.

7 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: June 24, 2021

I used Weight Watchers 1 time and did lose 35 lbs. but still had 60 more to go and lost interest in their way. They didn't have Vegetarian at that time. So, took classes in school on nutrition and herbology, and worked up a program of my own that worked far better along with exercises daily. I dropped 75 lbs in short time, and was able to reach my goal. Weight watchers is a good program for many, it's a group therapy, they do have their own foods as well like Jenny Craig - and many other programs. But if you understand nutrition and your body you can do better. Unless you require group therapy and that one on one to keep you honest.

16 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: June 23, 2021

It gives you more options and is a gentle slow process to change bad habits. The commercials are bad but hey there are a lot of bad ones out there. Be sure to check your health and your Dr. before trying any weight loss program.

3 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 22, 2021

I tried the Weight Watchers program several times---It always worked but I didn't. The WW plan works if you stick to it---I didn't. I lost weight when following their food plans and recommendations--but I didn't. That is why I will try again. Reading the information helps but going to the meetings helps more---you get encouragement and advice from the WW group leader and the other attendees. WW----here I come again!

5 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 21, 2021

Even though I was dead set against WW for over 60 years because I thought it was a rip off I decided to join? Their plans are reasonable. The food you can eat is practically everything you would eat normally. I have been on Ww for 3 weeks and have lost 4 pounds. I enjoy my beer and wine as well as sugar reduced dessert. Yes there is always a nice steak to chow down. Like so many prejudices they are often found on an illogical foundation. I even signed up for 3 months at a great price. There is also free coaching.

20 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 20, 2021

It's more of a way of life than a diet, and teaches you to be kind to yourself, manage your stress, and get healthy. It's the only plan that has worked for me. No food is forbidden; you just count the points and modify the rest of your day to stay within plan. It does require some pre-planning, but that becomes habit very quickly. It's really the only plan that promotes lifestyle changes that really work.

5 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: June 19, 2021

I find the point system cumbersome, but the variety of recipes made available by the company and fans is helpful to make this program workable in one's daily lives. Also, the availability of snacks and the apps make this program user-friendly.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 18, 2021

The program is extremely easy to follow. This program is healthy and and works for all age. It is good for a lifetime. It is nutritionally balanced and works for everyone. It is a great lifestyle change.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 17, 2021

I love the ease and flexibility of the WW plans! Each designed to fit different needs of individuals. I chose Purple plan that includes a great variety of different kinds of foods that are free. Have a craving? Purple let’s you have it in moderation with no guilt afterwards!! Fruit, potatoes, meats, you have a plethora of choices! Online WW is fun and easy to maneuver through with online support and several fun communities to join and share recipes. All I say is join and enjoy????

4 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 16, 2021

WW's new program is very easy to follow. I lost 20 pounds during the pandemic (when most people gained weight) and never felt hungry or deprived. I still enjoy things like ice cream, cake and wine. I just adjust the rest of my eating to accommodate those foods. I have been maintaining this weight for quite a while now. I recommend this diet very highly, mainly because you can eat regular food and do not have to buy products from them. The meetings are very worthwhile and so is the required monthly weigh ins.

7 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 15, 2021

This program allows you to eat whatever you want. Fish, poultry and eggs counts as zero points in the Blue plan, so you can load up on proteins and eat less carbs. Vegetable and fruit are also zero points.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 14, 2021

WW let you eat regular food that you are making for the family, allows for eating out just to stay in Boundaries. Let’s you exercise how you like when you like. I feel it works good for a whole family including children.

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer
Original review: June 13, 2021

Great program, I would like to be able to enter my own recipes and have something to modify it to make them healthier. I do like the recipes they have, it's nice to try new things. It also has great workout options.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 12, 2021

I've used WW in the past and successfully lost the weight that I wanted to. It's an easy program to use and you can personalize it to meet your needs. I've put on a lot of weight and I'm going back to WW because I know it's going to work.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 12, 2021

This diet makes the most sense nutritionally. I am a Registered Nurse and with this diet plus 30 minutes of walking 3x a week, I was able to lose weight and keep it off...until I started eating sweets again.

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer
Original review: June 11, 2021

This is the most sensible program with reliable results. My only problem is that programs change too often — yearly or oftener, for the ostensible purpose of selling more calculators, guides, books and classes. I am one of the earliest members (1970) and have seen plans change so often that one wonders which is truly best. The weight invariably returns when you go back to normal living, but they will always welcome you back. Lifetime Member.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 10, 2021

Over the years I have enrolled in Weight Watchers and have always had favorable results when I follow the program. The program has changed a lot since the early days and I really like the ease of using the WW app on my phone making tracking food super easy. It's always been a great program but now it's easier than ever to stay on track and get results while still indulging in some of your favorite foods. You just need to hold yourself accountable and the program does work!

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: June 7, 2021

Our Weight Watchers chocolate bars were delivered today by the post office, on Sunday at 11 am, they were left on the trash container on the other side of the garage. No one knocked or notified us that they were left there. My husband found them at 3 pm. ALL MELTED. RIDICULOUS. Nothing on the package indicated they shouldn't be left in the sun. I think you and post office are at fault. I want refunded or new ones sent properly. Thank you. Brenda **

3 people found this review helpful
Rated with 5 stars
profile pic of the author
Verified Reviewer
Original review: May 27, 2021

I was able to lose 20 pounds or so twice by counting calories with the LoseIt! app, but then the third time around, it didn't work. I recently started the Weight Watchers (WW) program around 3 weeks ago to try a different approach. I didn't think it would work as I've been struggling with this on and off for a while. I expected that I was going to be hungry and only allowed to eat salads, since this was a diet. But to my surprise, I was already seeing results by the first week! I've been losing a pound/week pretty steadily and I'm still going to keep working towards my goal.

There are so many amazing meals from WW that I never even thought of! I'm a pretty picky eater and I love pasta, pizza, pancakes sort of foods. I can't believe I'm still able to eat them. I don't feel deprived or hungry on this diet. In fact, I haven't been needing as much sleep. I don't have to stress about burning a certain amount of calories, but I do try to run everyday and that just speeds up the weight loss progress. I'm glad WW doesn't require exercise. Plus I have the most amazing coach ever. What I love about WW is that there are 3 different food plans and different subscriptions you can get. In the beginner I found it most helpful to have one-on-one coaching. There's also WW meetings in person and virtual. I would highly recommend this program to anyone that wants to lose weight, but in a fun way where they get to eat the foods they want. I even eat dessert on this diet, and I didn't think I'd ever be able to do that!

15 people found this review helpful
Rated with 2 stars
profile pic of the author
Verified Reviewer
Original review: April 1, 2021

I have only been on WW for a little over a week and lost 10 lbs. The program itself works if you are committed to it. However, I am not computer savvy and was not able to participate in tracking and other online activities that young people today are second nature to. I joined a program for $3.34/wk and while it isn’t much, I really wasn’t using it. So today, I thought I’d cancel and after I receive my second COVID shot, attend in person weekly meetings in my town. Little did I realize that to cancel the online membership cost me $41. and change! That was only made known to me after I pressed the cancel option online. A call to the rep only got me an apology. So make sure you understand exactly if it will cost you anything if/when you want to cancel your membership.

10 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 20, 2021

In September of 2020 I cancelled my subscription online with Weight Watchers because I couldn't afford the luxury of this program. I was offered an additional 30 days for free before the subscriptions ends and took it. That offer is not to get an additional 30 days, it is only a credit for one month then they start charging again. Having time restraints I haven't been able to review all my charges every month. Here it is March of 2021 and find out they started charging again in October of 2020. I called them and the best they could do was offer me deals and two months of refunds. Not good! I should have gotten the entire six months. Not happy!

14 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Feb. 13, 2021

I joined WW on a buy 6 months get 3 months free promo. I only signed up for the app. It was $7 a month. After the 3 months they started billing my account nearly $25 a month just for using the app. When I contacted customer service they told me it was in the Terms of Agreement. On top of that they there was an undisclosed $40 early termination fee and the 6 month promo was considered a 9 month contract! Nowhere in their advert did they mention a contract. Seems ridiculous that WW would violating the public’s trust for a $100 profit. Of course the greater tragedy is betrayal of the public’s trust.

21 people found this review helpful
Loading more reviews...

WW (Weight Watchers) Company Information

Company Name:
WW (Weight Watchers)
Website:
www.ww.com