Weight Watchers Reviews

I have only been on Weight Watchers for 3 weeks and I’ve lost 6lbs. That’s 6lbs without being hungry. I can eat what I want and it trains me about moderation. Yesterday I had pancakes for breakfast. Yes pancakes. Because I had planned all week and saved my weeklies, I was able to go out to eat at Red Lobster and still have points leftover. Now that’s a plan! Down 2lbs this week!!

The Weight Watchers app has made it easy and convenient to stay on track and hold myself accountable. I especially love the restaurant finder that helps me make healthier decisions when eating out. The barcode scanner has also made it easier when grocery shopping. I'm quickly able to determine if the point value is worth it to me or not. I love this app and have lost 11 lbs in my first month.

I started WW Freestyle about 2.5 weeks ago and I have already lost 8.4 pounds!! I have told several people how well I have been doing and they have looked into it. I got my mother to join as well. I try not to weigh myself every day, but I can’t resist. I wish I would have took a picture of the scale from the beginning but oh well, lost that chance. I am loving my journey! So far, so GREAT!!

My experience has been okay and just tracking my meals and figuring out where to use my points. Don’t understand how you can lose weight with extra fit points. I lose over 175 fit points a week. Still giving this a try with all of my food allergies.

I’ve been using WW to help me manage my weight for years (since 2004) and I love how each program is a better version and yet they all work! I’m currently losing on freestyle and I love the flexibility of having so many zero point foods. I feel like I can rely on WW to provide the structure I need to lose weight. Also the Connect platform is a game changer.

I have been a weight watcher on and off multiple times since the 70s. I recall how restrictive it was originally and have watched it evolve into the most doable program yet. The flexibility and options are the best ever, making it a totally liveable experience. The leaders are encouraging and informative making meetings much more enjoyable.

I had such a hard time staying on track with SmartPoints but the new Freestyle plan is the best plan ever! I’ve lost more in less time and am still able to eat out and enjoy social activities! Making some core foods zero points has made all of the difference for me!

I have used the program several times with success. I know that it is always easy to go back, everyone is so supportive and the plan is easy to use and make smart life choices. From listening to the group it is easy to see that everyone really appreciates the leader and respects her experience.

The new Weight Watchers Freestyle program is great. I attend the Downers Grove, IL Saturday morning meeting at 7 am. The leader is wonderful. Meetings are very good, lots of inspiring stories, good tips on when you are struggling, people share recipes, things they have bought.

This is not my first go round with Weight Watchers but it will be the last because this will be my lifestyle it is awesome. I have only been on two weeks and have already inspired 3 people. It is so easy to follow and track. I splurge every day with ginger snaps or chocolate covered pretzels and have still had rollovers every day. I have developed recipes with the app. Just wish it was easier to get scanned foods to show up on the create recipe page.

I have loved the new freestyle program - it’s the best in many years. I have been able to easy drop 15 lbs and it’s easy to go out and live life while doing it! My favorite thing is how many food items I don’t need to count.

I am very happy with Weight Watchers Freestyle! I've been on the program before Freestyle and I always discontinued because I just didn't have time to track every little thing. I love now, knowing what I can eat for zero points and not having to track! Please don't change Freestyle!!

I've joined WW online before and I've quit due to problems with the website. I have to say that this time, I am very pleased. Occasional issues arise, but they are resolved quickly. I would like a few more articles about issues that arise with slow losing. I like Freestyle, but I am losing slowly. I would like to see more info and suggestions about that.

I feel that the Freestyle works very well for me, because I don’t generally struggle with binging and restriction. I feel that if you have any issues with food that the Freestyle could cause issues. I know some people feel they can eat unlimited amounts of 0 sp food, not considering that they still have calories. Outside of my occasional bad day, I’m not having any issues with the program and am down 15 lbs!

The new Freestyle program is SO easy to follow AND I am losing weight - 10 pounds so far. There are many more "free" foods with the new program, and I can even head into dinner some days with all my points intact! And not have felt hungry at all during the day. It is amazing, and I would recommend it (and have been) to my friends.

I’ve been a Lifetime member since 1992. It’s always been the healthiest way to lose weight. I love the new Freestyle program. It’s been very easy to follow. This program promotes making sensible food choices instead of being a free for all. I recommend it to all of my friends.

I have loved WW since the company was founded. I am a 75 year old female who had been overweight since childhood. I joined, reached goal and quit many times. The last time on the plus program I made goal for keeps. The SmartPoints program is more of a lifestyle than a diet. The new Freestyle is back to being a diet for me. I started binging for the first time in years. Back to the SmartPoints plan for me. I’m mentally and physically stable again.

I am really happy with the large database of items WW now has. However I don't think it is as easy to use as the commercial says (eat what you want). I have lost 6 pounds thanks to WW but I have had to learn to really change my eating habits and incorporate a lot of fruit and vegetables which are the only 0 point items available. Basically, eating healthy is hard. :)

Still starting out. Been on WW before but I love this new program! I feel like I can go out and still have dinners out or go over a friend's house and enjoy a drink or two. Officially at my two weigh ins I’ve lost 9.6 lbs. I weigh in tomorrow and it should be about 12 lbs. I think that because I have more of a reason why that truly matters helps. Can’t wait to continue on this journey!

I knew after seeing pictures of myself from Christmas that I had to make a change. I love the fact that at Weight Watchers, you don’t have to but prepared meals or only drink liquids. This is perfect for me. I can eat what I want but using the app makes me aware of how much I am eating and how often. I love the app and I love the meetings. Our leader is great. I have a few friends doing Weight Watchers too. It is great to have support and encouragement!

I feel like I have been welcomed with open arms into a community of understanding people. We have a fabulous leader who guides us through motivating conversations. This network of caring individuals will certainly lead me to my goal. I feel good every day knowing that this network is just a click away.

I believe that Weight Watchers is the only program that works. It feels great to be able to eat out at restaurants or go to a party and know that I will be able to eat something good without guilt. With all the apps and online tools it is simple to keep track of your points. I love this program not only for helping me reach my goal but for keeping me healthy for my family.

I been having problems with weight loss till I started to lose weight with Weight Watchers. I have loss 10 lbs so far. I have a long way to go but with I can do it. My goal is to get down to 200 lbs. When it gets warm I can get more walking in and more exercise down. Thank you for the chance to lose the weight the right way.

I have been on and off WW for decades. The last time I left was after coming close to reaching goal when smart points rolled out and I didn’t like it. I came back after gaining all my weight just when freestyle rolled out and I LOVE IT. THANK YOU WW :)

I signed up for Weight Watchers on January 26, 2018. I signed up for a 3 month program (online, no meetings). I tried using their app on my phone and it kept crashing. The points system made no sense to me and I could get the app to work long enough to figure it out. I contacted customer service on Feb 1, 2018 to cancel my subscription (I had already been charged $14 for the first month). They told me if I wanted to cancel I would have to pay a $39.95 early termination fee or $14 a dollars a month for the next 6 months (6 MONTHS, why?!?) I responded that it was pretty ridiculous to charge some anywhere between $54-80 to barely be able to use their service for 5 days. They responded back that I should have read the fine print. Wow, thanks.

I started out on WW doing the Smart Points plan and lost quite of bit weight and was feeling great, everything I ate was accounted for. Then they switched to Freestyle plan and now foods that are high in calories are zero points but it’s not giving me a balance, I was told to eat till I was full not stuffed and I did so. I was allowed 34 pts a day and I would usually consume 27-30 a day. I worked out 4-5 days a week and ended up with 60 extra points and 28 fit points. I would seldom use those extra points. I cut out sugar drinks, fast food & limited my alcohol intake to 2 times a month. But I would eat lean ground turkey, eggs, bananas, apples on top of my 34 daily pts. When I counted my caloric intake at the end of the day I was well into the 2300-2500 range. I’m a larger guy and have a bigger appetite hence why I was overweight. It’s irresponsible to make a food zero points.

Lost 35 pounds on beyond the scale, over time gained ten pounds back so joined the FreeStyle program. I have lost only 1.5 pounds in a month. I like many of the zero point foods but feel discouraged and unhappy not to be making any progress. I stay within points for the day but without progress I cannot see the reason to continue. Commercials suggest all this fun, unlimited food. Just the opposite, always hungry! Bring back the previous program as an option please.

Like most members on here, I had reached lifetime on previous versions of this program. FreeStyle is not working. I am gaining/losing the same 4 pounds since December. I log faithfully, always within my blue dots, never touch my weeklies. I’m active, get my water in etc etc. When I contact, chat or talk to a leader they ask you “are you eating too many FreeStyle foods”? Of course not. I want to lose weight and I KNOW fruit still has calories, as does all the freestyle foods. I even log all of my freestyle points too. There are days I feel weak, faint, and feel like I don’t get enough calories when I input into MyFitnessPal.

I have been on WW since 5/16 and had lost 60 pounds and counting. Then came FreeStyle and the weight started to come back. I followed the program to the T but with the zero point foods I noticed I was eating more than before and still stayed within my points. I stayed away from corn, peas, and eggs on SmartPoints eating them rarely because of the point count. Once they were zero I found myself eating them all the time. I have not lost anything since FreeStyle started and even gained some. I went back to counting those zero point foods with the old SmartPoint totals and have started to lose the pounds I gained. I really loved WW before and got a lot of friends to join, but now I cannot honestly recommend the program. Please give us the option of which program we want to do and lets us who are not succeeding on Freestyle get back to succeeding.

I started WW in September of 2017. It was easy to follow, and I lost weight every week. By the time they rolled out Freestyle in early December, I had lost 24 lbs. And now, 2 months later, I am angry and frustrated. I have given the new program 2 months, and in that time I have followed the program religiously, and have lost no weight. I am hungry and have no flexibility. I have even resorted to not eating my weekly points, and still no results. SmartPoints worked so well for me, but Freestyle does not. I wish we had been given a choice as to which program to use. Last week I figured out that I eat less than 1000 calories per day. I can no longer enjoy a little ice cream or anything with any sugar for that matter. And this week I gained 2 pounds for my trouble. Weight Watchers Freestyle sucks. Don’t waste your time or money on it.

I joined weight watchers in August and was steadily losing weight. The Company changed to a new program called Freestyle and I started gaining weight. They have no option to go back to the Smart Points program that works and now I am paying for a program that does the opposite of what I am paying for.

I have been a member of Weight Watchers several times with great success. I always lost weight on the plan and kept it off for quite a while. Of course, after I ignored the plan I regained, but that is not the fault of Weight Watchers. Most recently I joined about a year ago and had a very successful 48 pound loss on Smart Points. I used Connect, used the app and was able to adapt my vegan/plant based lifestyle nicely with the plan, always checking in with a dietitian to make sure I was getting all the proper nutrition I needed. Fast forward to the implementation of Freestyle and I started to gain weight. The only newly "free" foods I could eat with my vegan/plant based lifestyle were beans, edamame, tofu and corn (and veggies of course). The problem is that I had not been eating 7-10 points of comparable foods on Smart Points.

I have been with WW since 2001. I have always been successful until now. I tried the Freestyle program for several weeks and did not lose as I normally would. I think this is true for a lot of people that are getting 23 points. I have decided to go back to Smart Points, my 30 points and counting everything. I found myself hungry and bored with Freestyle. I think people with a lot of weight to lose will find it harder the closer they get to their goal. I wish they would at least give us a choice!

When I heard about Freestyle rolling out Dec 1st 2017, I was excited. I joined Jan 2017 and had already lost 60 pounds with Beyond the Scale. The second I started Freestyle, I trusted the program. I ate the zero point foods in moderation and didn't track them like WW claimed I didn't have to. For 7 weeks, I didn't lose one real pound. I'd lose 1 pound, then gain it back the next week. Finally I returned to BTS by hacking the app and lost 2 pounds my first week back. I would love to have the option to switch back to BTS without so many hacks on my side. I'm giving it another month to see if WW really cares enough about their customers to give us options. If not, I'll be canceling.

I am not sure that you care or are paying attention or so naïve that you don't understand how many people are upset with the new Freestyle program. It doesn't work. How can you eat 200 different kinds of foods for zero points in abundance and lose weight. For example, corn was 2-3 points before the program and now with Freestyle you can eat as much corn as you want. You have failed thousands of people with this new program. The previous Smarts Points program was working tremendously for me as well as others. But now I cannot lose weight and I am constantly hungry. I also don't want to eat unlimited beans, chicken and eggs. You better start listening to the consumer and fix a broken program.

I gained weight on the new Freestyle Program. The new program offers no structure. Anything goes as long as you stay within your allowed points. They no longer encourage you to eat healthy grains, healthy oils, dairy. It seems geared towards extremely high protein.

The SmartPoints system worked well for me for a few months and I lost 22 pounds. Then along came freestyle and I have only lost two pounds in the last two months. I have reached out to the “response team” a couple of times and have been assured that I’ll hear from someone. It has been weeks and still nothing. I have even stopped using all flex points in an effort to up my game, and I’m still not losing weight. The new program simply doesn’t work and I’m tired of eating chicken breast and lentils. The whole point of me joining WW was to track everything I eat and lose weight with a calorie deficit. The new program does not require me to track everything and WW has chosen not to respond to my requests to give me the old system back. I’ll even settle for someone telling me how in the world freestyle is supposed to work for me. The only advice I’ve gotten from WW is to “eat slower”. Really?

I have been a Weight Watchers member since 2011. I have used PointsPlus and SmartPoints. Having pregnancies with both programs, I lost weight afterwards quickly. Most recently I am down 30 lbs using SmartPoints. When Freestyle started I wanted to give it an honest try. Over 6 weeks, and gaining 7 lbs tracking, it's a complete failure!!! It is NOT for everyone. It is TOO restrictive, which is why I loved the program in the first place. It was always the first thing I recommended to my patients who were inquiring about how to lose weight. Well not since the new program rolled out. I have been tracking on my own now SmartPoints for the past week and am already down 3 lbs. I cancelled my meetings tonight, and I will cancel online if we aren't given a choice soon. Will not waste money on something that doesn't work anymore!

I have been a Weight Watcher member since 2009; I have been Lifetime since 2010 after losing 50 lbs. Since that time, I have been through the program when it had a slider calculator, then moved to Points Plus, then moved to SmartPoints, SmartPoints Beyond the Scale and now, Freestyle. On Freestyle, there is only so much chicken I can eat; I don't like beans, tofu or Greek yogurt. I worked the program, I either was too hungry or out of points for the day. I feel penalized for eating "outside of the box" so to speak b/c I do eat "zero" point foods, but for Weight Watchers to claim there are over 200 "Free" foods, it's not true. A calorie is a calorie. This program is not FLEXIBLE NOR FREE.

I’ve been on and off Weight Watchers since 1990. I have embraced every program that’s been rolled out. I’ve always trusted the research and science behind the program. That is, until Freestyle. Everything I feel about Freestyle has been stated countless times in many reviews so I won’t beat a dead horse. I am truly thrilled that Freestyle is working so well for some and I’m not asking to do away with it. I’m asking for options. Give us the structure we need. Give us our SPs back so we don’t have to hack the app, or even worse, cancel our membership.

I'm a lifetime member. I've gone through many retooled programs in the past decade with success. This new program is restrictive in carbs & sugar and focused on consuming more protein. Any program that restricts macronutrients is not sustainable in the long run. (But maybe a moneymaker for a company who has return customers.) Thousands of members complaining and asking to have the old program as an option. Freedom to choose. There used to be two options. Now this is the only option. Do they really want to discourage loyal customers? Until the freedom to choose is restored- I'm not recommending.

I started Freestyle in December 2017. I have barely lost anything and I am very good about eating protein, veggies and fruits. Seems like too many calories to be able to lose weight even though I am not over-eating. I enjoy the food on the program, but I don't think I'll ever lose. I also spin and/or get 10k plus steps everyday. Quite frustrated that I am paying $20/month for this.

It really upsets me to have to give 1 star to WW as WW used to be one of the few companies that actually delivered on what they set out to do. I have been through a few plan changes on WW and have LOVED them all. There has never been a change that took me long to adjust to. I went through the changes without skipping a beat. The reason the new plan, Freestyle, is such a disaster is because for the first time ever, WW has become any other diet. The appeal of WW was that you can make it fit your life. They encouraged you to eat healthier by giving high points to unhealthy things and lower points to the healthy stuff. But you had the choice and the more you wanted to eat, the healthier you had to eat. They gave up what set them apart. The new plan is failing so many people for many different reasons.

I have been a Weight Watchers member since March 2017. I had lost 30 pounds using the Smart Points program, and I loved it. I encouraged several people to join. I had planned to stay in the program for life. Then WW changed to the Freestyle program. I really tried to like the Freestyle program, but it does not work for me. The reason why I think that it doesn’t work is because I feel deprived after lunch. I usually only eat meat for lunch or dinner, so I am almost out of points after oatmeal and lunch. On Smart Points I could treat myself to a treat sometimes because I had 30 points a day. Now with only 23 points, not much room for a cookie or two. I am canceling my membership for now. But I will consider rejoining if they go back to Smart Points. How can corn, beans and extra lean turkey and peppers be zero points. I had a gain after eating that.

I am very unhappy with the new Freestyle program, along with so many others, apparently. Smartpoints BTS was a very realistic, viable and sensible, lifelong plan of eating. Freestyle does not work for me. It's like a weird diet now. Free is not a free-for-all! Can you imagine how many people out there are now eating 6-egg omelets because whole eggs are now 0? Beans and corn, the starch heavies with a considerable amount of calories per serving -- as healthy as they are -- you know people are now dumping 1-2 cups on their plates to eat because it's free!! No wonder why people are gaining and some of these people have health issues acerbated by this program change. The low daily points assignment makes you easily blow through a day, and then you are forced to turn to tofu/chicken breast/seafood/eggs/beans to keep trying to fill you up for the rest of it. Sorry, but that is a lot of extra calories.

Like so many others my story starts in August 2016. I lost almost 30 pounds. I heard about Freestyle and was excited for a change. As soon as I could I started program - 10 pounds higher. I'm so disappointed in WW. One day how can an omelet with 2 eggs and FF cheese be 5 points to the next day being 0 points, white chicken chili 4 points to 1 point. Sure foods are zero points and you're told to eat in moderation and you don't have to track. High carb foods are 0?!

I lost 38 lbs using the Smart Points system. It worked better for me than earlier Weight Watchers programs. My doctor was very happy with my health and blood work. I came to believe I'd be able to lose the last 20 lbs. Enter Freestyle. I'm trying to give it time to work, but my 6 lb weight gain calls for drastic action. I'm thinking of trying to fake the Smart Points system on the site so I can still use the site's other features. I'd be constantly over the Freestyle point counts, so my progress would look bad on the site, but perhaps I'd be losing weight again.

I'd like to start off by saying that Weight Watchers has been extremely beneficial to me in the past. I joined under PP, and was able to lose weight. I rejoined with SP after having a baby. Both plans, although different, worked well and provided structure with freedom of choice. Freedom on how members disperse their points towards food is what made WW superior to all the other diet programs out there. Then comes Freestyle. This program is AWFUL for me and thousands of others out there. This program no longer separates you from all the others. I've spent my time on Freestyle starving, experiencing a severe lack of energy, and horrible headaches.

I joined Weight Watchers (WW) in July 2017. I weighed 270 pounds and my long term goal was to lose 110 pounds. From July to the end of November 2017, WW was using the SmartPoints program. I went to my meeting every week, tracked everything I ate, exercised daily and also tracked that. I would go over my points 1-2 days a week but never exceeded the weekly extra points. I lost 55 pounds from July to the end of November.

Wonderful customer service. My friend and my mother have benefitted so much from this program. 5 stars all the way

Not loving Freestyle - I had reached Goal and Lifetime on the former plan. First month on Freestyle, I almost didn't make my Lifetime weigh in. Although my daily points has dropped 7 points, I found I ate a lot more than what would have been 7 points on the old plan in now "free" foods. For instance, on the old plan, I would never have eaten several full eggs a day because the points would have put me over my dailies.

I joined Weight Watchers a year ago and lost 35 lbs on the SmartPoints program. I liked the fact that it made you accountable for everything. I tracked my journey for a year. Now with the FreeStyle program the accountability is not there. You don’t have the option for the SmartPoints unless you buy another app. And what’s most infuriating is that my whole year of tracking is gone. I can’t go back and look to see what I did before. I’m very upset with Weight Watchers right now.

I’ve been on and off Weight Watchers for the last 15 years and have always done well on the program. I lost 80 lbs after my first child almost effortlessly following previous iterations of the program. Weight Watchers went and changed the program to Freestyle and I’ve had nothing but frustration. I’ve either gained, not lost at all, or lost a tiny amount. For January, I followed the program faithfully for 30 days with no indulgences except two glass of wine for the entire month. Did cardio and strength training.

I joined Weight Watchers over a year ago and I've been very successful. I owe my success to an amazing leader and fantastic group. I'm very disappointed with this company as they fired my leader, whom had over 10 years experience and a member of the program for over 40 years. I, along with others in our meeting, have tried to complain to corporate with no prevail. The way this company treats their leaders is despicable! Weight Watchers actions show a lot about what this company is about and personally I want nothing more to do with them.

I have lost a great deal with WW until the change to Freestyle. I'm very careful about my portion sizes and what I eat. But with Freestyle my weight loss has stopped. I've even gained two pounds now. This programs feels like a diet now. It makes me feel deprived. I've truly given it my best but I just can't do anymore. Bring back SmartPoints.

I joined WW June 2017, and by November 2017 I lost 30lbs. I was so excited, the SmartPoints Program was easy to do, I was never hungry, could eat what I wanted (within reason) I never felt like I was on a diet. In December 2017 WW introduced the Freestyle Program. What a disaster! I have not lost an ounce since! I keep gaining 2lbs and losing 2lbs. I need structure, I cannot be trusted to eat only a serving size of anything without being accountable for it. I like chicken, eggs, beans, corn and yogurt, but I cannot live on them. I love bread, a good steak, spaghetti!

Weight Watchers changed to December to Freestyle. What has happened is the zero foods has turned into high carbs. They refused to allow members to use SmartPoints or Points Plus anymore. They won't discuss changes or allow changes. They no longer support SmartPoints and members are gaining 1-3 lbs each week. I feel as though Freestyle is a way for Weight Watchers to make money because few are losing and many are gaining.

I'm so disappointed in WW. I have been on WW since January, 2014 and have found it to be an invaluable tool to lose weight and manage weight gains after vacations/holidays/stress. Also, I am a practicing nurse practitioner in a family practice and have so believed in the program, that I regularly recommended WW to my patients who needed to lose weight. I was able to lose 20lb easily, (1-2 lbs/week, like clockwork), as long as I followed the PointsPlus and then SmartPoints plans. I was a little annoyed when PP evolved to SP, but had to admit, the program did "nudge" me to healthier choices and I was better for it and still able to steadily lose weight by just staying within my points allotment.

I lost 119 pounds and am maintaining About 3 months into maintaining WW rolled out a new program. They do that. I thought it was a nudge to healthier eating and was optimistic about it as I eat primarily Whole Foods. But it appears to be an abandonment of the folks who did well on the last program. The program benefits some, no doubt. But weight loss is an individual lifetime journey. I paid around $1000 before reaching my goal and no longer being required to pay. I feel that since I receive the Lifetime benefits I no longer count. I’ve gone from a 100% WW supporter to lukewarm at best.

I love the zero point foods but if you eat anything off of the list, or use all of your points I don't lose weight. It's glorified Atkins, and it doesn't work for me. Also, I would love and pay for my kids to join, but they aren't allowed to have a membership and must pay weekly. When you pay weekly you don't have access to the app, which is what my teens would use the most... Plus, it is way too much to pay weekly.

I had previously been on Weight Watchers program in 2016 and signed up for their Lose 10 lbs in 2 months on us. I had success on the plan, and was able to stay on plan for 4 months. Decided to go on plan again this year as it was offered to past customers. Freestyle as it is a great idea, has done nothing but cause more ways of gaining weight. I reviewed my account, and called customer service to discuss my options of cancelling. Come to find out the "Lose 10 lbs on Us for 2 Months" comes with a commitment plan which expires on July 10th. This means even if I stayed on the plan say for 2 Free / 2 Paid Months, I would be charged every month after that (3 addt'l months) until July (or) pay a $39.95 + tax cancellation fee. I was so disgusted, I cancelled my plan. BEWARE of the fine print!!! Weight Watchers never had this stipulation in the past. Lost a re-occurring customer!

I have been involved with Weight Watchers for over 30 years and have recommended the program to many others. I always felt that Weight Watchers was the best until Freestyle. I recommitted myself to Weight Watchers in Feb 2016 and attended my meeting every Sunday. It was a great group with the best ever leader. I loved SmartPoints and felt it was the best program that they ever had dating back to the exchange plan in the 80’s. It took into consideration sugar which made me finally make healthy choices. I lost over 100 pounds and felt great. I am no longer diabetic thanks to the weight loss and SmartPoints. SmartPoints encouraged you to eat smartly just as the name implied.

I was Weight Watchers' biggest cheerleader until Freestyle came along. The old system taught good habits and encouraged balance. The new system trusts people who joined a weight loss program, presumably because they need structure and guidance, to just figure it out on their own with a range of foods they can supposedly eat without tracking or measuring. It’s a clumsy attempt at a high-protein, low-carb diet that still allows carby foods, like fruit. Even when measuring the “free” foods, I still either gained weight or lost nothing.

I am very dissatisfied with Freestyle. It's touted as being over 200 foods with zero points. The only problem is you have to consume a lot of chicken, fish, eggs, or veggies. Every day I go over my 23 points. This plan leaves no room for flexibility. It allows for a lot more protein but buying meat, poultry and fish can be expensive not to mention it gets boring. If I decide to squeeze in a few chocolate chips for my sweet tooth, I automatically go over my 23 points. There is no room for flexibility. The 30 points plus plan was so much better. I lost weight on that plan and rarely went over my points. Please, please make some changes to this plan or allow your members to go back to 30 points plus.

I really tried to work with Freestyle, but, it just doesn't fit for me. I would like to know if you seriously considered members health issues, both physical and mental. Including eating disorders, that we're maintaining with Beyond the Scale, by tracking every bite. Or a diabetic that was doing so well, meds were reduced or removed, now struggling for balance. What happen to track every bite? That has been the mantra of every well known weight loss program. Now WW, is telling us, we don't have to track zero foods. And maybe the leaders weren't trained enough to really guide members, as they seem to be encouraging members to eat all the new zero foods. I've seen a recipe that includes 5 large cans of various beans and a couple chicken breast, and it's ONLY 1 sp... So how many calories are in the food, and how much did this person eat because of the Free food.

I joined Weight Watchers June 2017. Between June & December, I lost 50 lbs. Loved SmartPoints and especially loved our meeting leader. About the time Freestyle was starting, Weight Watchers dismissed (Fired) our leader, still don’t know why, but I was still sticking with them because of the great Results. I loved learning how & what to eat. I loved the structure. Then Freestyle was introduced. I began gaining weight. I was trying to work with the plan, but it simply wasn’t working for me. Sorry, but I’m not willing to sacrifice my loss, nor am I willing to pay for something that simply does not work for me. SmartPoints gave everyone the freedom to eat what they liked and how they liked with guidance. Freestyle does not have that structure I need. It’s not a one-size-fits-all world and we should have choices. For me, I’m sticking with the old plan...on my own. It’s my choice. I don’t understand why they felt the need to change something that was working.

I hate the Freestyle program as do many of my friends. I had lost 38 Pounds as of December, 2017, but cannot seem to stay on this new program nor am I losing weight. In fact, I’ve gained 6 lbs. and they are not coming off on the Freestyle plan. How can Weight Watchers, which has been in business for over 50 years, say that this program is the best option when they only spent five months researching it? Or at least that’s what they told me when I called corporate in December.

I have been using Weight Watchers on and off (mostly on) since 2005. Usually after the holidays I hop back on WW and am able to lose weight until I reach my goal again. Overall I have been very happy... until Freestyle. I went back on WW in April 2017 and have lost 20lbs. I was only 5lbs away from my goal when Freestyle was introduced. The loss of 7 points was awful for me because I do not eat a lot of the food on the zero point list. I am constantly hungry. I was okay with using a few points for corn and chicken. Now I feel really restricted. I am eating the same, but eating less and gaining weight. I even tried adding more zero point foods into my diet and I still have not had luck. This has been very discouraging for me. I even upped my exercise to help, but still no results. I really wish I could go back to the old program.

Freestyle is not "Free" -- only is if you can exist on skinless chicken breasts, fish, veggies, and beans. Was losing weight on SmartPoints, but always starving on fewer points with "Free"style. WW taught me how to eat right, but threw it all out the window with the "Free"style program. I used to track calories, but beans (zero points under "Free"style) are loaded with calories. And I now eat lots of them to try to feel full. Chatted with a WW rep today who stuck with the party line and didn't seem to care about my situation. I have stopped tracking because I want to eat right to lose weight and don't want to lose the freedom that the SmartPoints program gave me. Next step for me is to quit WW (stop giving them my hard-earned $$) because they messed up, won't admit it, and now are trying to make me drink their Kool-Aid.

I started with Smart Points at the end of September 2017 and totally enjoyed the program. Tracking for me was never an issue and overeating never an issue. I lost weight on a regular basis and was always excited to go to the meetings. Starting with Freestyle I have not lost very much weight. In fact I am lucky if I lose anything. I stick to my points and always track my foods even the zero ones. Not sure why I am not losing like on the old program. Very disappointed and not sure what to do. If I continue not to lose I will consider quitting and doing the old program on my own.

I rejoined Weight Watchers in April 2017 and was able to lose 55 pounds on the SmartPoints program. I was almost at my goal weight and on my way to lifetime. Since the change to Freestyle I have gained 4 pounds. I was excited to see the addition of 0 point foods and was excited to try it out. It feels very limited and forces you to eat chicken, beans, eggs, and fish. Those were not staples in my eating before the new program. I have found that I am snacking more on 0 point foods and that I have had more headaches in the last three weeks.

While I thought I was simply signing up for a month of their services apparently, somewhere in the fine print they tell you it is a subscription and Weight Watchers will continue to take your money on a monthly basis without sending you a single email or sending anything that would lead you to believe that you are still committed. Over a year and more than $700 later I realized I was still paying. Not one email sent about this subscription was sent and in more than a year I never logged into their App or website once, which is the only way to utilize their “service”.

Joined WW meetings and online in August 2017. Loved the SmartPoints plan and I was losing weight. I am gaining on the new Freestyle plan. Please give us the option to use SmartPoints again or totally do away with Freestyle. I'm seeing lots of people cancelling their membership. I may be doing the same. I am staying within my daily allotted 23 points. Not a happy camper. Who wants to pay $45 monthly, following and tracking and getting 8000-10000 steps a day... No results. Very discouraging. Worst change they could have made. Zero points still has calories???

When I turned 30 last year, I decided to give myself the gift of becoming healthy. Having success on Weight Watchers in the past, I decided to join once again. I moved the course of 11 months, Smart Points Beyond the Scale helped me lose 40 pounds. I was elated. Then came FreeStyle. For six weeks, I have bounced the same three pounds around. I feel bloated, hungry, and like the freedom I had with Smart Points was a thing of the past. I felt like I was on a diet vs. achieving a lifestyle change.

I have been a Weight Watchers subscriber for many years. With the PointsPlus program I lost 72 pounds. When the plan changed to SmartPoints, I struggled a bit at first but eventually caught on and ran with it. With the new Freestyle program, I am extremely disappointed. This is more of a 'diet' than a lifestyle. I have lost 7 points per day, and I am expected to eat zero point foods to compensate. I don't eat much of these foods, so I feel I have no place with Weight Watchers anymore.

I had lost 55 pounds with WW Smart Points Beyond The Scale from Feb. 2017 to Dec. 2017. I bragged about WW to everyone! Gladly paid every month and used my tracker vigilantly. Then, they switched to Freestyle and I tried - followed it, didn't go crazy with the Zero Point items, and kept gaining weight- a little here and there but gaining. IF I discussed it on the boards or WW sites, I got accused of not following the plan, of eating too many zero points foods, etc.

I joined Weight Watchers in January 2016. I hit goal in September 2016 and lifetime in October of 2016. I have lost 51lbs through Beyond The Scale and the SmartPoints program. I miss it, it was structured. Since I started Freestyle if feels like a free fall for me. I have good focus but Freestyle isn't working. I'm frustrated. Please I beg of you bring Beyond The Scale back. This is my opinion.

I joined WW about twenty years ago and had success. I lost 50 lbs. and was able to keep it off. Yes, I gained ten lbs., lost ten lbs. through the years but still have been a pretty disciplined eater. So this past Christmas season I had gained ten lbs. (Damn Christmas cookies!!) I really wanted to lose that. I kept seeing the new Freestyle ad on TV and it intrigued me. I signed up two weeks ago and I'm already down 3 lbs. I love this program because it really is how I normally eat anyway. Yes, I only have 23 points a day, but I haven't been hungry at all. I also haven't used all my daily points on this plan. I have made a few changes so I don't blow my daily budget but this is a great plan for me. I am a veggie/fruit lover so this is right up my alley. I am a big believer in giving myself one cheat day a week. I will continue to do that. I stay disciplined with that mindset. I've read the other reviews on here. It seems you either love it or hate it.

Dear WW, by now you should realize that about 90% of members or more are very dissatisfied with Freestyle. I was very successful on SmartPoints, lost 33 lbs. I ate everything I wanted and liked by counting it out. I was a little skeptical with the Freestyle rollout, stocked up on what I needed and worked it almost to a "T". The only thing I lost in 4 weeks...was 4 weeks! And I was hungry! During this time I also had 2 episodes of lightheadedness with the shakes. So...not thinking too much of it I just ate more, over my 23, and gradually felt better.

I have heard great things about WW in the past and was very excited to join until reading about the new Freestyle plan. Very disappointed. Will not be joining and will discourage my friends as well. If it's not broke, don't fix it. If they offer SmartPoints again I would join.

I joined WW January 2017 and was successful on SmartPoints Beyond The Scale. December 2017 WW changed the plan to Freestyle. Freestyle is a DIET. It is not a sustainable lifestyle. The advertising is smoke and mirrors. Most of the advertised zero point foods were already zero points. Added to the list were some very high carb foods and high protein foods. Supposedly no one overeats these foods. Not true. Advertising claims eating out is easier. Not true.

I joined Weight Watchers in 2016 with SmartPoints program. Lost 52 lbs to date. With Freestyle implementation, I gained 5.4 lbs in one month. I wish they had offered members a choice of programs to use. A lot of carbs are now 0 points and, for me, carbs are a trigger food. If the focus is on health, would not the 'patient' know her body better than anyone else.

I joined Weight Watchers in July of 2016. I initially lost 38lbs and it was the easiest, most recommended program I’ve ever done. For the first time in my life, I was able to lose weight and managed to keep it off UNTIL the Freestyle program. Since this program started, I have had 7 points taken away from me and given some free foods. The problem is I can’t stand the free foods. I used to eat a flavored, sugar free yogurt for breakfast and chicken thighs was my go to dinner. Having the 7 points taken away from me, my yogurt is 4 points... while everyone else who can stomach fat free plain yogurt get it for 0 points. My chicken thighs are 4 points for 4 ounces, while everyone else who likes white meat chicken... get that for 0 points.

Weight Watchers has proven successful for me and as a Lifetime member, I am required to enter a code every two months and attend at least one weigh in during that period. I usually weigh in every week and religiously enter my code on time. However, on perusing my year end bank summary, I noticed seven months of charges to my credit card. When I called, I was offered a reimbursement of four months which I refused to accept, then was offered a six month reimbursement, which I refused. An hour and two supervisors later, I got a confirmation of seven months reimbursement. However, on logging into my account settings, I see another two months of charges! Has anyone else had this experience?

As a person who has successfully lost weight on other WW programs, it does sadden me to write this review. However, I am very disappointed in the new Freestyle program. I rejoined because my weight had started to creep up from when I reached my goal 15 years ago. The difference for me between now and then is that now I am a Type 2 Diabetic. The new programs 0 point food list is filled with foods that send a diabetic's blood sugar through the roof!! The 2 major offenders are beans and fruit. I know that everyone thinks that beans are this amazing superfood, but if you look at the carb content in beans it is super high and that is what diabetics have to watch carefully.

I, like many other on this forum, am extremely disappointed in the new Weight Watchers Freestyle program. I reached lifetime on with SmartPoints and rejoined this past month. I have followed the Freestyle program faithfully and am NOT losing weight. I could count on 2 lbs a week with the Smart Points program. This is not the case with Freestyle. I will be finding a new program to help me meet my goals.

This was my email to WW the day it changed for me. I've included a response. It's very condescending because being a vegetarian is not a "bump along the way". I've been gaining every since the change (Weight Watchers Freestyle) and if I wanted a fad high protein diet I'd be doing Paleo or Atkins for free! My email: "I'm so angry with your change in the program. I wasn't thrilled with the last change either. I don't eat meat and I don't eat eggs. This new way is extremely limiting. I also want to continue doing Weight Watchers on my own and it is now difficult to even do that. After losing 30 lbs I'll continue with the old way but I won't be recommending Weight Watchers any longer. Just stop changing!!!"

I rejoined May 2017 and was so successful with the SmartPoints program that I lost 60+ pounds by the end of 2017. I have tried to be positive about the new freestyle program; however, I just don't like it. I am not losing as I did prior to FS, and actually have now gained. Maybe I'm eating too many "zero/free" foods. My leader says, "Eat till you're satisfied with your free foods." Well, if I knew how to stop eating when I was satisfied, I would never have gotten 100 pounds overweight! I am currently researching other weight loss apps to find one to track my smart points as I did in 2017. PLEASE WW, IF YOU ARE LISTENING... GIVE US A choice!

Like many others, I was extremely successful losing weight after beginning the program in May '17. From the start of the program I consistently lost weight, without feeling deprived. It was fun to figure out the best strategy for using my points. I never felt deprived, was truly making a healthy lifestyle change, and regularly bragged about the program to friends because it worked so well. I even opted to ease up and just maintain my weight in November and December, because I had so many events planned and knew, with full confidence, that I would continue on with my weight loss after they ended. Boy was I in for a rude awakening. Freestyle was released just as I ready to get to work again. I've struggled and have lost no weight since it began.

I joined Weight Watchers last March, with Oprah on board and a fantastic reputation, it seemed to be a good fit for me. I fell in love with the SmartPoints plan, I had finally found a lifestyle that would help me reach and maintain my weight loss goal! I absolutely love the support and social aspects of the meetings. But then they RUINED it with a restrictive FAD diet called Freestyle, which is anything but freeing. The company line that they added over 200 zero points foods made me lose respect for WW because fruits and vegetables were always zero, and listing every single bean variety and fish in the sea separately is FUNKY MATH. We see you.

My Husband and I have been Weight Watchers members since June 2010. We have a combined loss of 140 pounds and have been around goal for more than 6 years. The new program is awful. I have been following FreeStyle since the December 2016 launch. There are simply not enough calories in day. I am constantly hungry. If you were a member and had been following the SP Plan and eating lean protein before with low carbs the only thing the new program has done is take away liveable points. This new plan is not a lifestyle, it is a DIET. Give members the option of staying with SP. Don't take that away.

I have been a Weight Watcher off and on for the last 28 years. I have been through all the changes from counting fats and proteins to the latest debacle "Freestyle". I realize change is hard for anyone on any program but I feel like WW really missed the mark on this combination of Smart Points/Simply Filling plan that they have recently rolled out. Plain and simple...after 2 months of trying it...IT DOES NOT WORK! I'm not sure who they tested this on and where they got their data, but it's a bust! You are dealing with people who have a food addiction! You cannot tell someone one month that 3 oz of chicken is 3 points and then roll out a new plan and it's free!? Nothing is free! All food has calories! The reason WW worked in the past is because it taught people portions and boundaries with food. They have lost me a member until they get this straightened out! WW needs to take a hard look at this as I am not the only one who feels this way!

I have been a WW member on and off since 2004. I have suffered through 3 program changes now and have still not lost all my weight. I was the most successful losing weight with the Momentum Program and then they changed it before I could reach goal. All this new science in eating is just a waste of money to me. The Points Plus did not work for me, and the Smart Points program was really restrictive. I tried the new Freestyle program and unless you are a vegetarian, the program is NOT going to work. Who eats such a mundane menu of food? Chicken, turkey, beans, tofu, vegetable and eggs? Really?

I was very successful for 11 months on Weight Watchers losing 65 pounds with the SmartPoints program. The new Freestyle program is not working for me due to lack of structure. I’m currently committed to Weight Watchers until June 2018 under the Apple Watch promo. The contract I agreed to was for SmartPoints, not Freestyle!

WW Freestyle- I was initially excited to begin WW. It's been almost 2 weeks and I've lost 5 pounds. That sounds great except for I feel like I'm starving, shaky and can't think straight sometimes. I went over my point allotment today (24). So I decided to input my food into MFP for comparison. I'm averaging just under 800 calories a day, no wonder I feel terrible. I feel too weak to even workout, or God forbid I eat a cookie. Severely disappointed in this program so far. I know there are zero point foods but am I really expected to live off of that list for the rest of my life? Not sustainable. I will be canceling my membership and chalking this up to a lesson learned. I would rather stick to a healthy 1600 calories a day on MFP than be punished by WW starvation any longer.

I have been an off and on member of WW for over 15 years. This new point system is the worst system they have ever rolled out. It is such a shame that we can not choose what point system we want to use on the app or site. I am seriously thinking of quitting forever. Such a shame with all the weight loss apps that only cost $2.99 per year. You really messed up with this change.

I have been with Weight Watchers for 3 years now. I lost 26lbs and became a lifetime member!! Loved it but I stopped tracking and going to meetings and gained most of the weight back. Decided to get back on it and was doing great until they changed the plan. Not a fan and I'm considering canceling my membership. Why fix something that was not broke. On the new Freestyle plan I feel like I'm dieting and do not have enough points... Never felt this way before and that is why I was able to lose!! Hope they change back fast!!

Under the "SmartPoints: Beyond The Scale" system, this was a fantastic service. The system changed to "Freestyle", and it's stopped working. "Freestyle" may work for some, not me. I contacted Weight Watchers to lodge a complaint. It's their service, they can choose to listen to my feedback, or ignore. It's my money; I can choose to spend it with them to use a service or not. I'm giving it 2 more weeks, if it doesn't start working, then I'll cancel and find something that does work.

Weight Watchers changed the plan to Freestyle... That's fine,I attempted it for 1 month.gained weight. Headaches, bloated, hungry, food not adding up to the correct SP. I feel so confused from the scanner on app on foods, not being correct. I feel as though WW has completely done wrong, by not giving their paying members a choice between SP Beyond the Scale and the Freestyle. Track or not track 0 FSP? Eat or not eat. The plan is not clear! People all over social media getting into arguments over this. I'm now tracking 3 different ways just to attempt to do Smart Points Beyond The Scale.

I loved the SmartPoints program. I joined in November and I chose the 6 month program. Once Freestyle dropped I've not had much success. I don't eat many 0pt foods, and it's good that I don't, because so many people are gaining weight. The past 4 weeks I've lost 2 lbs. I've been exhausted, hungry, and overall unhappy with the new plan. I went back to calculate my calories that add up to my 23 points. I was only eating 900 calories! This new system is so flawed. I now put my points back to 30 and I'm tracking SP again. Once May comes I will be terminating my subscription with Weight Watchers. Wish I could terminate now, but I don't want to pay the fee. There's so many trackers out there that follow the SP plan and way less money.

I joined WW in April and had success with Smart Points. Freestyle rolled out and not only have I gained, I am disappointed in the program. I cancelled my account yesterday and will use an app to track my food intake. If WW brought back Smart Points, I would seriously consider rejoining.

I joined Weight Watcher's and had tremendous success with Points Plus. I still think it was their best program ever. When they switched to Smart Points, I absolutely hated it! I didn't do well at all. Now with FreeStyle, I am doing so much better. Very happy with the change.

I have been a member of WW on and off for almost 20 years. I recently joined back in May of 2017 and have since lost nearly 90 lbs on the SmartPoints program. I have never and I mean never had as much trouble with WW as I did the two weeks I followed Freestyle. I gained 2.2 lbs that week despite keeping up my water intake and measuring/weighing and tracking all my free foods. The week I went back to SmartPoints using a third party app I lost that weight plus some. WW needs to listen to their members and make SmartPoints an option once again. I've cancelled my account which expires tomorrow because I don't think Freestyle is good nor a viable lifetime plan.

I have been at goal for over 5 years but since Freestyle was introduced I've been fighting to maintain. With no clear healthy guidelines and the lack of suggested portions it is so easy to manipulate the program to eat way too many calories in zero point food, leaving room for eating 'whatever I want.' I used to recommend WW to friends and say how well balanced it was. No more. I'm not encouraging anyone to join as long as Freestyle is the only option. I will keep attending my meetings because the leader and group are great, but I'm switching back to SP.

When I first joined WW in 2005 I dropped 35 lbs. I gained most of it back and rejoined in August of 2017. I had success with the Smart Points losing 18 lbs in 5 months. Now they started this Free Style plan and I gained 5 lbs. How can something 4 weeks ago have a point value and then all of a sudden it doesn't? The best program was the old one in 2005. Now it seems this is a modified Atkins diet where you cannot have any Carbs or sugars. It has now evolved to a diet and not a lifestyle way of eating as it did in the past. Shame on WW for making a change for the sake of change. You lost your way for profits. I have a 6 month commitment and will be canceling at that time. I can no longer recommend WW as it's just another diet that you can't do for the rest of your life. IT'S WAY TOO restrictive and if you use your points you gain weight.

I have been a member of Weight Watchers for over 20 years (LT and WAS at goal before FS) and a big fan of the points program in every iteration. Except the latest Freestyle program. I am a healthy eater who overeats. Making foods that I eat all the time zero points is causing me to overeat. I know, I know portion control! But, I need the check-in of calculating points to control my portions. I don't need more freedom, I need more control.

I join the ranks of thousands very disappointed-and quitting-in the WW program now being forced on its members. Have been with WW through different changes, over the years, having lost 45 lbs in last several months. Offering the new Freestyle, with no option to stay on the existing program, is turning into a massive mistake. WW has never before offered a plan that keeps one from losing. I gained 8lbs before I put myself back on the SmartPoints (previous) program and letting my membership expire. Obstinate customer service who refuse to listen-or can’t understand (outsourced) only compounds the issue. Waste of money, or worse - we don’t need to shell out money to gain.

I joined in March 2017. I've successfully lost weight with WW twice and knew it was for me... But there are 2 issues. I have gone to many different meetings and the Leaders are boring. It used to be fun to go to meetings as they drew things out of us. But now (and I've tried many) they just read from the weekly (I can do that myself) and have their own small group who always dominate the meetings. Second, Freestyle has had me gaining 8 pounds after hard work and losing 30... Not sure what I'm going to do because the program I depended on is letting me down.

I have been a WW for over 10 years off and on and lifetime for more than six of these years, the past four years I have attended weekly and reached goal again over three years ago and have maintained below it since. I have always been open to changes in the program and welcomed improvements. So you cannot imagine how very disappointed I am with Freestyle!!! It has gone from being a lifestyle I embraced to a four letter word “DIET”. It is very misleading advertising by saying there are 200 free foods...really. How can anyone consider lemon zest a food!!! I’m allergic to fish, beans upset my stomach, have never liked yogurt of any kind and it is ridiculous to think I will eat chicken, and eggs every day to make up for my lost points! Not to forget I’m just plain miserable doing it...

I have been a member for years, and have been very successful on the Smart Points program. Smart Points offered members a way to eat nutritious foods and learn proper portion control. I love my WW Leader, and whenever anyone asked me about my weight loss, I couldn't wait to tell about Weight Watchers. Not anymore, sadly. I am VERY disappointed in the Freestyle program. Many of the now zero point foods were very low in points to begin with, but honestly, there's only so much chicken, beans, and eggs one can eat? This basically became a high protein, low carb DIET instead of a rational, scientifically proven LIFESTYLE. Weight Watchers has apparently forgotten that zero point foods have calories. Simply plugging what I was eating on Freestyle into My Fitness Pal, it was pretty obvious why I was suddenly gaining weight.

I have been losing weight on the BTS program. Freestyle doesn't work. I feel abandoned and rejected by WW as they don't care. All I want is for the choice to change the app back to BTS. As a vegetarian zero point meat doesn't work for me. Who wants to eat beans all day? I hate tofu. BTS gave me options. Now I feel restricted and like I am on a diet. I need the meetings and accountability but I refuse to pay for a program I can't use. WW customer care doesn't care either and that is the worst part.

I was never given an option to try the new program before paying 122 dollars upfront. Now after 2 weeks I know for sure this program will never work for me being on a restricted income. I hope I can get my money back. The old program was much better. I have gained instead of a loss.

I lost 80 lbs on Smart Points over the last two years. Freestyle comes in and has me gaining, the wrong direction. I do not eat any of the free foods and giving me only 23 points for the day, I was starving and my body was hanging onto everything it had to survive. Freestyle is a diet, not a lifestyle change. One cannot live on corn, chicken and beans! Weight Watchers needs to admit failure and bring back Smart Points. Weight Watchers staff refuse to listen to your issues and tell you to make Freestyle work. There's no making it work! Will be canceling my membership and going with another app to count Smart Points.

I joined Weight Watchers in October when SmartPoints was our Program. I lost 22#'s in less than a month! I felt better, looked better and was on my way to losing the weight I needed to lose to get off BP Meds! Then December 1, 2017, Weight Watchers decided that SmartPoints wasn't "good" enough and changed our App that we PAY for to FreeStyle... No choice given to stay with SmartPoints!! I'm ticked because I joined to lose weight, not gain or stay the same (I gained btw!)! Weight Watchers needs to give us back the original program we signed up for, not something they think is better! It's Bait & Switch, which by the way is illegal!!!

I have to preface my review by saying that the Smart Points plan worked great for me. I steadily lost and never felt deprived or hungry. I was very open to the Freestyle plan when it was first announced. My enthusiasm was hampered by instant weight gain. I followed the plan to a T. The same thing happened the next couple of weigh ins. I thought I was doing something wrong. I really looked at what I was consuming daily. I charted my food along with the WW app. Clearly I was consuming far too many calories as well as carbs. Yet, I still did not feel “free” to eat out like I had on the previous plan and I felt deprived.

Signed up to WW on 2nd October for 3 months. Or so I thought!! My subscription was due to end on 2nd January. I wanted this purely for 3 months. I just noticed that I've been charged from 2nd January. Apparently it's a recurring subscription and I should of read the small print! Ok my bad, however, I called the customer service's line today, spoke to Olivia, who sounded really uninterested, was really patronizing and kept repeating I should of read the terms and conditions. Refused to raise a complaint. I called again as the number I originally dialed stated complaints and spoke to Helen. Helen was equally repetitive as if they are all programmed to state READ THE TERMS AND CONDITIONS. Apparently they don't like people talking to them unless we are happy. Oh no. God forbid I should be unhappy!

I have been a Weight Watchers member since January 2017. I lost 35 pounds on their smart points program. I was very happy with my progress, and I was almost to my goal weight when Freestyle happened! I am very unhappy with the new program. I am always hungry, and feel quite unhappy that I am gaining weight. Previously, I liked the fact that I could eat whatever I wanted on smart points, and the portion size was recommended, and controlled.

I received an e-mail offering me a birthday gift of 40% off 3 months of meetings + OnlinePlus for Weight Watchers. I signed up through a link, paid the full amount which promised there was no hidden fees. I printed my Monthly Pass and headed off to a meeting. At the meeting I was told that I needed to pay a local fee and that their Weight Watchers would not honor my pre-paid pass. While this was not an online advertised price, it was a direct marketing to me under the guise of a birthday present. Weight Watchers shame on you for trying to target me and take my money!!!

I did WW successfully when it was Points Plus, I know it's changed many times over the years, I fell off the wagon years ago and decided to get back on track, I went with the new WW, I dont get it? It feels like Mediterranean and Atkins had a baby called Freestyle, it's not geared towards portion control or calories, it's now eat whatever fruits veggies and chicken and fish 0 points, I'm finding my usual go to oatmeals and added nuts are in excess of 9 points one serving, I'm only allotted 25 points, which means I'm stuck with the zero points beans and chicken, no capping of these items.

I joined Weight Watchers in January of 2016 with a little over 100 lbs to lose to reach a healthy BMI. By simply following the Smart Points program (tracking what I ate and staying within my daily and weekly points budgets) and attending weekly meetings and weighing in, I lost 75 lbs in one year and to date have lost a total of 90 lbs. Some aspects that I particularly appreciate about Weight Watchers have been: approachable, helpful leaders and receptionists; other members sharing what works for them - tips, recipes, etc during meetings; stickers and charms to acknowledge progress; the app which makes tracking really easy.

I am very disappointed with the new Weight Watchers freestyle plan. It seems that WW wants people to keep paying and not lose weight. It is very difficult to follow this diet, and I find myself hungry more often than when it was just the smart points, so it is easy to overeat. Basically, this plan is not really a free plan, but a way to overeat and keep paying WW because the weight loss experience is extremely slow.

I joined Weight Watchers in 2013 and successfully lost 25 pounds using the PointsPlus system. I am not a fan of the new Freestyle program -- it is almost impossible to eat within the 23 points I'm allotted daily. It creates a defeatist mindset -- if I have a small bowl of cereal and two cups of coffee for breakfast in the morning, I've used almost half my points for the whole day! It just feels very restrictive and frustrating.

The old system in 2017 was excellent. I was able to lose 45 pounds in 10 months. Then just before the New Year (when most people start their diet for the New Year) they changed the plan. The 200 free items were on every news station and got lots of free advertising for Weight Watchers. The timing of the rollout and the lure of free points makes great press. However it is not good for their clients. The new system does not limit overeaters or those with a large appetite. 1 can of chickpeas has 1500 calories which will make about 1 cup of hummus. Hummus made without olive and eaten with 6 carrots is 0 points but it is 1800 calories. Turkey chili made with kidney beans, ground chicken or turkey breast and fresh tomato sauce is zero points. An average bowl has 3 cups or 600 calories. A full size meal can easily eat 2 bowls or 1200 calories.

I lost 60 lb on the 30 point SmartPoints. I consistently go over the 23 points on Freestyle. I've been a WW since 1970 and do not want to go back to such a limited plan. Bring back the option to use SmartPoints! Not all of us want to eat only chicken, turkey fish and eggs! We want our carbs back without going over allotted points!

#1 - Buyer beware! I signed up for Weight Watchers' (WW) online service and meetings using my health insurance sponsor code and was sent a receipt email showing I'd signed up for $15.96 (insurance was to subsidize the remainder). I was reassured over the phone that the code was accepted and that my insurance would cover. I paid on 1/5/18. Imagine my surprise when I looked on my credit card statement this morning and found that WW had charged me $31.96 on 1/20! - FIFTEEN days after charging me the $15.96! The only reason I even checked is that they did the EXACT same thing to my coworker who has the same health insurance provider as I do. She's calling them now to cancel entirely and demand her money back as well.

I've read online that WW is offering a 6 month meeting 'deal' for $128. There is no way to access this deal on their website, if it ever existed. The internet says it's thru January 2018. I've called the WW 800 number (and written the help line), and I'm told the deal is over and it was for January 2018. Well, today is January 22nd, and it should still be valid. There are no senior citizen discounts, and I am on a fixed income. If I sign up for the 3 month plan, the price doubles at the end of the term. The 6 month plan is what I can afford, and since I can't get it, it's no WW for me. A lose-lose situation. Angry. If you're not going to honor the price, take that info off the internet!

I rejoined Weight Watchers in June 2017 and have experienced many of the versions they have offered over the many years of my weight loss war. I firmly believe that SmartPoints finally hit the nail on the head... for me anyway. It provided a structure to limit my sugar intake while leaving me enough wiggle room to feel like I was living a normal life. I was eating SMART for the first time in my adult life. I lost over 20 pounds without feeling deprived for one moment and felt healthier than I had in decades.

I joined WW in April of 2016 and over a period of 10 months lost 85 lbs and made it to my goal weight. I loved the smartpoints program. It worked for me. Last year I took a break and gained back 25 of the pounds I had lost. So In January I decided it was time to go back. Since I've rejoined I've gained 7 lbs on Freestyle. I hate the program. I don't eat fish, am allergic to eggs and feel like if I eat any more chicken I'll start clucking. I miss the old program because it worked for me. Now I either have to quit again and use a different program that will work or jimmy-rig the ww app back to Smart Points. I've chosen the latter so I can continue with meetings. I wish Weight Watchers would give members the option of the old Smart Points program or Freestyle. I'm very disappointed.

I started WW back in 2009. I lost 83lbs. I was losing 10 pounds per month. I weighed about 220 back then. I was really happy once I saw the weight coming off. I felt better about myself. Sadly, once I got to my goal and maintenance points that was it for me. I can't do points for the rest of my life. I stayed the same weight for about 3 years and then it all started coming back. I did it again and lost 50lbs. Now, 2018 I gained about 80 pounds (some weight due to medical circumstances) back. I have to do my own weight loss. Weekly meetings were never an issue for me. I do have the support I need at home and for myself, but the points aren't the best unless you plan to stay on it for life.. That's why they call it a LIFESTYLE change. Good luck to all on WW. The weight was the easy part for me... It's "keeping" it off...

I joined Weight Watchers in June 2016 and loved it until they changed the program. I had lost 38 lbs on SmartPoints beyond the scale. It was about lifestyle changes portion control and better choices but I could choose any food I wanted as long as I stayed in points range. Now it's more like a diet not enough points if you don't eat the foods on their zero points list. This causes deprivation and leads to binges in my opinion. I think they should offer members a choice before just pulling the rug out from under you. I was a loyal customer and feel I should have been treated as such. If you want to feel limited on your foods or starving all the time this is the plan for you.

I was losing weight on Smart Points. I never went hungry, and I had so much energy. However, now that Smart Points is no longer available and Freestyle is the only plan available, I am always starving and gaining weight!! I try filling up on free foods and I am still hungry. I am miserable. I had no other option. I cancelled my membership.

I signed up about two years ago after having a heart issue. I struggled for a while due to personal stress but found my groove. I was down 45 lbs, SmartPoints worked for me. I was never hungry, I was able to plan for special occasions and, most importantly, my cardiologist said my cholesterol was back in normal range. Then they switched the Freestyle. After reading the material and food lists, I knew this was not going to work for me. I had nine less daily points and, since I eat very few of the 200 zero point foods, I was hungry all the time, something that never happened on SmartPoints. I contacted WW thru their Chat on their app and got nothing but condescension and finally a blatant lie: a rep named Edith told me if I cancelled and restarted the app, I could go back to SmartPoints.

Joined Weight Watchers early 2017 and was very successful to the point that I convinced others to join. I wanted to renew my efforts after the Holiday season but hate the new Freestyle program. The only way I can truly get it to work is to eliminate breakfast - which leads to extra snacking at some point during the day. I do not believe in fat free food, the fat is always replaced by extra sugar and salt. My partner does not eat fish - so it is expensive as well as not practical to include in my diet.

In October 2017 I got on the Weight Watchers site a couple of times looking at the different plans and trying to decide if I should even join. I only have 5 lbs. to lose, I had joined back in 2011 when I had about 12 lbs to lose, I lost the weight and was very pleased with the overall experience. I was still considering joining in October but still had not done so. On November 5th they took the money out of my PayPal acct. I had used PayPal back in 2011!!! When I tried to cancel, they told me I was signed up for a total of 6 months! To lose 5 lbs? I would have never signed up for 6 months. They also told me there would be an early termination fee which I said I would pay just to be done with it. I would advise anyone getting on the Weight Watchers site to be very careful. I wouldn't think an organization of this size would need to resort to such dishonest practices but it seems they do!

I have had great success with Weight Watchers in the past and left the program because I was good with where I was. I rejoined this last December with the new Freestyle program. It sounded like it might work so I gave it a try. Long story short, I canceled my 6 month plan early for an additional 39.95 because I hate this program that much. I loved the old plan because I could eat what I wanted in moderation. On this plan, while hitting my point goal, I was calculating my calories and several days, I was under 1200 calories. You don't lose weight eating less than 1200 calories. In fact, your body goes into starvation mode and causes you to retain weight. I understand that you are to make choices that are from the 0 point list, however, as a busy working professional, I am unable to eat plain fish, chicken, and eggs all day. I am really disappointed because I have recommended the program to many people and will no longer do that.

I've dealt with weight issues all my life and I've been on WW on and off for over 20 years. I've always found their programs to be very workable. The new Freestyle is nothing but a modified Atkins high protein diet. You may be able to stick to it for a while but a lifestyle it isn't. (Ironic, since WW always stated that their program is a lifestyle and not a diet.) If you don't like poultry, fish and beans, you're pretty much out of luck. With only 23 points a day for other types of foods you'll run out of points early in the day, feel like a failure and binge on everything in sight. You're really much better off with one of the free apps like Spark People or My Fitness Pal where you just count calories and can eat what you want within the constraints of 1200-1500 calories per day. I'm done for good with Weight Watchers.

Danielle with Weight Watchers Resolutiom Team is the best. I’m giving the Freestyle plan a little more time and looking forward to continued success with Weight Watchers.

My mother and I joined Weight Watchers together over a year ago. We have both successfully lost weight and have enjoyed the program immensely. Our favorite part about the WW experience was the flexibility and not feeling like we were on a "diet". That has all changed with Freestyle. It has significantly reduced our options, taken away our choices and now we feel like we are on a restricted diet that we can no longer maintain. If you cannot eat or do not like the new zero points foods you are out of luck. My daily points are now so low that I can no longer enjoy the foods I like while losing weight. Unlike Oprah, we do not like this new program. What were they thinking??? To us, this new program does not align with what WW's is all about. Or at least what it used to be all about. What was once a 5 star program with Smart Points is now 1 star. Most likely we will end up leaving WW as it no longer works for us and we are not happy about it.

What a HUGE negative the surprise Freestyle program is for me - I joined and have stuck with WW because of the sense of self-control, discipline and power it gave me over my eating habits, combined with a healthy, balanced diet. The Freestyle program is a change I didn't ask for, came as a surprise and undermines the entire sense of control and self-discipline I had on the original program. In addition to taking away 7 points per day, it promotes a cheater's mentality of "ooh, free food" - that's the Opposite of what I had learned and benefited from in the original WW program.

I am a lifetime member since 2003 having lost 42 pounds and finally finding a program that worked. Through the years I had mastered the original smart points program and never missed an opportunity to share my positive experience with anyone who asked. When freestyle was introduced I had serious reservations which I expressed at the meeting only to be asked to just try it. After my first week, I did lose but was already feeling I satisfied with all the free proteins. Common sense told me as an overeater that nothing is FREE. I felt hunger for the first time as a weight watcher. I don't regularly eat beans or legumes for dietary reasons and I ate so many eggs and chicken breasts that the mere thought of them made me nauseous. For the first time in 15 years, I am seriously thinking of moving on.

I was contacted by Weight Watchers and my credit card was refunded for the charge. This is further evidence that making your voice heard counts.

I must be a slim exception to the other comments here. I enjoy the new program and the zero points not free points. I don't feel hungry whatsoever, it is a better program for me. Seeing a lot of complaints that they cannot eat the 0 points, that's why Weight Watcher gives you the freedom to choose other things that you can eat. And no I am not a Weight Watcher employee I am a member.

I joined WW on July 15, 2017 and on December 22, 2017 I had lost 95 pounds. I was very very strict and followed all the plan to letter. Once Freestyle started and tracking changed I have failed. I gained 5 pounds and struggle to work the plan with the new rules. I would like the option to use the old plan without having to track manually. Is this possible. The leaders at our meetings do not have answers and are not supportive of any negatives on Freestyle conversations. They are a big disappointment to many of us in the room. I am considering quitting WW because of the lack of support. The old program worked and I would like to be on it again.

Personally I liked the Weight Watchers product but eventually decided that it cost too much for what it did. I tried to cancel my account 5 times and each time it wasn't actually cancelled and I received "cancelation fees". I finally was able to get them to refund some of my money but it won't be coming through for 7-10 business days. It was a huge waste of my time and I'm not getting all of my money back... Also if you cancel keep your cancelation number. My account randomly started up and started charging me again and then I asked for my money to be refunded they told me because I couldn't remember my cancelation number from six months ago they wouldn't refund my money.

Re-joined Weight Watchers after having some success with Smart Points a while back. Now on the Freestyle program which is anything but free! The program boasts that all new zero point foods were added but in reality, you lose daily points. Those points used to be yours to use however you liked. Now, it seems if you eat anything that isn't zero points, the point values are very high. It's a high protein, low carb diet and I know that's not for me. Since I signed up for the 6 month commitment, I either have to stick with it or pay $40 to cancel early (I signed up two days ago so 2 days will cost me $40?!?). Weight Watchers, you should either let customers choose to stay on Smart Points or allow us to cancel with less than 2 weeks in without penalty when we discover the new program isn't for us.

I have been an on again off again member with WW since I was diagnosed with Diabetes at the age of 12. The program back in 2003 really didn't work for me and I quit, it had you paying points for fruits and veggies and taught me nothing about being healthy. Then comes along the Smart Points and IT CHANGED MY LIFE. It was the holy grail for me. I lost 30 lbs and was half way to my goal. It was teaching me to make better choices and focus more on fruits and veggies and protein if I wanted to stay within my goal.

Danielle was so wonderful and sweet and resolved the problem. She renewed my faith in WW. Thank you Danielle!

I joined Weight Watchers online only back in March 2017. Since that time I have lost 75 lb on a plan that really worked for me! I could eat a variety of foods and never felt restricted. Then along came Freestyle and everything has changed. I have digestive issues & IBS - this prevents me from eating a lot of the free foods (especially beans) that are on the program. I firmly believe what my nutritionist told me - "everything in moderation", but this plan stresses high protein, low carbs. I'm concerned about its effect long-term. Been trying to follow since its inception 1 month ago, and have really been struggling.

I joined WW in 2017, originally just for 3 months, and lost over 45 pounds EASILY all while eating a wide variety of healthy foods and some treats in moderation. I had just turned 50, developed some weight-based health issues & went kicking & screaming into WW out of necessity - only to find it was the best thing that could have happened to me and the most natural, easy change I have ever made. It was so wonderful that my husband joined with me, and we both renewed our memberships and extended to six more months, and I was a cheerleader for WW and encouraged several of my friends to enroll too.

I was subscribed to Weight Watchers and using their Smart points plan. It worked beautifully, best plan they had offered and it made sense. Then Freestyle program rolled in, very disappointing I started to gain weight. It does not work for people that their job and life does not allow time for you to sit and eat until you are just satisfied or for stress eaters. Measuring your meals, especially protein and planning ahead and set a limit in how much you can eat is a lot more helpful to lose weight. If we were all so capable of eating until you are just satisfied we would not be in the need of joining Weight Watchers or for that matter any other plan. Just cancelled my subscription and going to count calories in my Fitness Pal that is free! VERY disappointed!