Nutrisystem Reviews

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About Nutrisystem

Welcome to Weight Loss That Works. For over 40 years, we’ve helped millions of people lose weight and find the lighter side of life. With easy-to-follow plans featuring balanced food shipped straight to you, plus the support you need to succeed on your own terms, Nutrisystem provides real weight loss results you can count on.

Pros
  • Meals shipped to your door
  • Vegetarian and diabetic options
  • Affordable
Cons
  • No in-person support

Nutrisystem Reviews

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    Page 21 Reviews 3640 - 3840
    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Oct. 9, 2013

    I get emails often tempting me to rejoin. I went on to re-up and then got called away from my computer. A few minutes later I received an email advertising what should have been the greatest deal for me. When I went to process it the rate was higher than my initial attempt. Needless to say, I didn't rejoin. Frustrating!

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    Price

    Reviewed Oct. 9, 2013

    Wanted to get back on program but it is too much money for a one month program. Have to get two or more months to save on the price. Not fair after doing the program for 3 months then taking a break. Not happy about this!

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Verified purchase

    Reviewed Oct. 9, 2013

    I am entirely delighted with Nutrisystem. It is super important to be motivated. When I first went on, I weighed 225 pounds and really didn't know where I wanted to end up. I did everything as prescribed, exercised (4-mile walk, weather permitting), and in maybe 4 months, ended up at 178 pounds. Far more weight loss than needed, but I just got into in it, and weighed about the same as in High School. Mind, I was in my late 50's when I did this.

    Of course, I got lazy, and over a course of time, some of the weight was put back on...beer mostly to blame. This, I believe, will be my 4th, time. Fortunately, I am not a foodie, but I must knock off the beer. I am confident that I will lose 25 pounds in maybe two months and be back to 190 pounds...where I belong. The weight can be kept off if you care about it. If, like me, you have lapses, Nutrisystem will at least get you back to where you need to be. The rest is up to you. I highly recommend the plan. The food is good (again, I am not a foodie) and I was never hungry. What you do once the weight is gone... Well, that's all on you. Keep exercising, don't eat or drink to excess...you'll be okay.

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    Response from Nutrisystem

    Robert,

    Thank you for providing feedback about your experience with others! We're happy to hear you're confident in the program and getting back on track!

    Verified purchase

    Reviewed Oct. 8, 2013

    I lost my husband last December, and knew I would eat everything in sight from loneliness. Since I no longer had to cook for two, I decided to try Nutrisystem. It was so easy, and satisfied my hunger. I have lost 32 lb. and am eating mostly other foods now, successfully. I gave 4 stars because of Nutrisystem deleting so many of my favorites and giving me fewer I really like. I recommend Nutrisystem when folks comment on my "new me".

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    Response from Nutrisystem

    Karen,

    We are sorry for your loss. We appreciate your feedback! We aim to provide the best selection for your diet solution needs. Congratulations on your success!

    Verified purchase
    Staff

    Reviewed Oct. 5, 2013

    I was hoping to lose 40 lbs. I had been on Nutrisystem years ago and had lost but eventually put it all back on. The food is delicious. It is very satisfying and I never felt hungry or deprived. I ended up losing 52 lbs! Other family members have seen my results and are now on the program. They also are having great results. I have adapted to the new way of life. I intend to follow portion control and all the other good habits I have learned. This time I am a changed person!

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    Reviewed Oct. 5, 2013

    I had struggled with my weight during college, but I was so busy with academics and activities that I didn't have time to cook anything healthy. I ate whatever was quick and easy, and I didn't see the weight going on steadily. I tried Weight Watchers, counting calories and other programs, but none of it worked. Then, I started Nutrisystem. I consistently lost weight and at 45 pounds down from my starting point, I finally reached my goal. The food was delicious, and I went from a size 16 to a size 6. I have already recommended this program to others, and people have gone so far as to call me a Nutrisystem spokesperson! It really worked for me, and I am more confident than I have been in years.

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    Verified purchase

    Reviewed Oct. 2, 2013

    During the past seven months I have lost over 60 pounds by following the Nutrisystem programs. I found their meals and support to be outstanding and really enabled me to be successful. I met my goal weight and am lighter than I was 18 years ago.

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    Response from Nutrisystem
    Congratulations on your great success. Thank you so much for allowing us to assist you! We appreciate that you took the time to share your experience and look forward to helping you continue to lose weight and maintain a healthy lifestyle.
    Regards
    Jean Seward

    1-800-585-5483

    Verified purchase

    Reviewed Oct. 2, 2013

    My wife and I began Nutrisystem about 3 years ago. I will tell you about my personal experience. We began Nutrisystem about 3 months before our son's wedding to lose some weight so that we would look better. I lost 20 lbs. in the three months. Unfortunately, I did not think to take before and after photos because I honestly didn't think I would lose any weight. With exercise (walking 2 miles a day) and sticking to the Nutrisystem diet, I felt I was extremely successful. Although I did not achieve my weight loss goal of 40 lbs., my failure was due to the fact that I didn't stick with the diet strictly.

    Sticking strictly with the diet, I would consume between 1500 and 2000 cal. on average, but I began to mix in other foods outside the diet and my calorie count climbed to 2500 to 3000 cal. or more. Although I some of the weight has returned, I have not returned to my original pre-diet weight. At any time, I can return to the strict diet and lose any extra weight I may have gained should I choose to do so. An add benefit of Nutrisystem food is that there is a wide selection from which to choose. The choices I've made taste good to me, and it is very convenient. Nutrisystem may not be the diet choice for everyone, but for my wife and me, it has worked very well into our lifestyle.

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    Verified purchase

    Reviewed Oct. 2, 2013

    I was on the program 2 months and I lost a total of 12 lbs. I had been on the program a few years ago and had allowed my weight to creep back a little and wanted to drop that weight and a bit more. I found the food to be very tasty and not at all "diet like". I always had a large salad at dinner and very careful with the amount of salad dressing. All in all it was a good experience with very good results.

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    Verified purchase

    Reviewed Sept. 30, 2013

    Simply put, this was an excellent program for me. It was easy to follow and very convenient. I still have a few more days remaining in my program and so far I've lost 10 lbs. It has brought me very close to my goal weight! I would definitely recommend this to anyone who has ever struggled with their weight. In fact my son is now on the Men's Core plan and doing very well!

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    Customer ServiceStaff

    Reviewed Sept. 29, 2013

    I am 67 years "very young" male, and have carried 20 excessive pounds around my body for over 15 or so years. I've attempted lots of "cutting back" ways; regular exercise, weight loss procedures, and never could I get rid of these extra pounds. My wife pushed me into Nutrisystem, and believe me, I "hemmed and hawed", but once I started, I was determined. My experience was terrific, my loss was fast, and, though I really don't feel much different, I look better, and have dropped my blood sugar down to a much healthier level (I was right on the edge of a pre-diabetic).

    With Nutrisystem I was always "content", felt full, most often pleased with the varieties, and taste, and I lost the 20 pounds that I needed in a mere 8 weeks. Now, I'm determined to finally watch myself, and keep this weight at a very reasonable range! One further thing...During my weight loss, every week I'd call in to one of your Counselors, proudly bragging of my weekly loss, and to tell you the truth, psychologically this was very healthy for me in helping to continue my loss. Each Counselor was caring, informative, and encouraging. In summing up, this was such a learning experience for me. I have so much more of an education what portion size is all about, and plan to continue my ongoing battle to maintain what I worked so hard to lose during my Nutrisystem 8 week experience. Thank you so much for helping me to finally "WIN"!

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    Price

    Reviewed Sept. 27, 2013

    I have heard a lot of great things about Nutrisystem and looked them up and was excited to see all the great food choices! I called to order my meals and was reassured that they do not charge shipping and handling. When it came time to give my address to the man I spoke with, he said DO charge to ship to Hawaii and it could take 10 to 15 days to receive my food and the shipping cost would be $50 and I would NOT be able to get the frozen foods. What a bummer! On the Select plan it says: "As always, with each plan you'll enjoy FREE shipping right to your doorstep, FREE access to online tools & community for total support, Auto-Delivery savings, so you can stay on track without a second thought." I was so deflated after learning of the extra cost for shipping and not being able to order the frozen foods. I could maybe see paying $20 for shipping and still get the frozen but $50 is just too much to only get the dry foods!

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    No response received
    Verified purchase
    Staff

    Reviewed Sept. 26, 2013

    I am very happy to say that Nutrisystem has helped me tremendously. I am 61 and fought the battle all my life, literally since I was 4. Up and down on the scale, every diet and weight management plan I was on with little or no success. Perhaps I was not completely resigned to losing the weight all those times or just felt it was fruitless. I decided to try Nutrisystem. I cannot tell you how happy I am that I did. It just worked for me and my schedule. It was easy for us; my husband went onto the program also, and we had no more children living at home to cook for - so it was all about us. I do think that that was one of the important factors, truthfully. Also the ease of this program - no weighing, measuring, etc. All so compact and 99% of the food was good, and to see results in the first couple of days (I cheated to see the weight on the scale before the week was up...glad I did, for there was a loss) it was just thrilling for me.

    My husband, of course, lost more per week, but I knew that that was going to happen so we just laughed about it. (I only got annoyed when he had a "little" cheat and still lost more than I did). But it was nice to see that when I did reach my goal or close to it, I could have a "little" cheat too and not gain. Overall, I wish to thank Nutrisystem for a successful program for my husband and myself. We feel great and look terrific as well. We are hiking and biking now which we never would have dreamed of doing. Thanks, Nutrisystem! We really appreciate all the efforts of those who are responsible for making this program WORK!

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    Reviewed Sept. 25, 2013

    I have to say I was not satisfied with the product. I ordered the 2 month plan but should have paid the penalty for the cancelling fee and not had the 2nd month delivered. A lot of the packaging (dry) was opened and all in the box. I have to say that the only thing I liked were the breakfast bars/granola bars and a few of the meals. Many of them when I tried them I had to throw out because I just thought they were awful. Watching it on TV makes it look very enticing, but I found it a waste of money and still have a lot of it in a cabinet not used. I am happy for others who have succeeded and only wished I had.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Verified purchase

    Reviewed Sept. 25, 2013

    I needed help learning how to control portions and types of food. I strictly adhered to Nutrisystem foods for 2 months, adding only a salad and a slice of low calorie flat- bread with dinner. After 2 months, I was able to begin a walking program. Having lost 40 pounds at that point, I was able to exercise without much discomfort. I also would recommend massage therapy once a month to keep the body stimulated. For the next two months, I was able to stabilize from the rapid weight loss to a more sensible steady drop by adding snacks of nuts and eating out once or twice a week. Now, after 4 months, I am down from 245 pounds to 188 pounds and still dropping about 1 pound every 2 weeks. My exercise has increased and I FEEL FANTASTIC.

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    Verified purchase

    Reviewed Sept. 25, 2013

    It helped me control portions and taught me how to eat correctly. The weight loss leveled out after a month but my waist continued to get smaller.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2013

    I spoke to a gentleman after receiving a message to call about an email I sent about stopping food delivery. I told him I could not afford to continue. He said that I would be charged $61 to cancel and rudely said... "You don't want to do that." I told him, embarrassingly that I just couldn't afford it. He said abruptly... "Fine. You're cancelled." And hung up. He was rude and left me feeling horribly embarrassed because I could not afford the program. I feel that the program works but the customer service does not. Because of this, I cannot recommend the program.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    No response received
    Verified purchase

    Reviewed Sept. 24, 2013

    I had a very good result from this program. I have lost 23 lbs. I am reading labels and eating more fruits and vegetables. My health has improved. My lab tests have greatly improved. I am trying new foods. I am still working on liking black beans. Most of the food I really like. I would definitely recommend this program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2013

    Excellent program! I enjoyed the food choices and customer service was excellent! Would recommend to anyone who needs to get on track for healthier habits and weight loss!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2013

    It was getting pretty hopeless. I was at 185 lbs and growing. I felt there was no way to stop eating the wrong food. Fortunately, I signed up for Nutrisystem who has wonderful tasting food that enabled me to lose about 10 pounds per month until I got the weight off (30 lbs!). And, the best part was that my stomach became flat as well. I felt so much better and learned so much about how to eat from the counselors at Nutrisystem. They were always available to help when I called. They always listen well and offer wonderful advice and support.

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    Reviewed Sept. 20, 2013

    I signed up for the program online and discovered there was a clause that required me to take a minimum of 2 orders...for what I discovered is TERRIBLE food. I wanted to send back what I had received, but they cited that I would need to pay the remaining amount and then be able to cancel...nearly $500 later. My 10lb goal is secondary to the stress this has caused in my house.

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    Nutrisystem
    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    No response received

    Reviewed Sept. 20, 2013

    I contacted Nutrisystem to cancel my membership as I have fallen on hard times and cannot afford the product any longer. Almost 3 weeks after I cancelled my service I received an automatic delivery. I contacted service once again and was told to return the product and was given the information for the return. Unbelievably their mistake yet I had to pay $22.00 for the shipping of the products as well as being out $294 that they charged to my bank account. I was told once they receive the product back I would receive a refund.

    Well today I received an email stating that as of midnight tonight the information would be forwarded to their credit processors and to allow 10-14 days for them to get that credit to my banking institution. I find this all totally insane that not only did I cancel and they took the money from my account but now with shipping time and their 10-14 days to get my money back into my account I will be waiting more than 3 weeks for something I did not do. The Nutrisystem product is a good product; however they need to work on their customer service. I will never go back and I will never recommend this company. There are numerous competitors out there offering the same products of equal quality and success. I will be sure to look elsewhere when I am financially able.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    No response received
    Customer ServiceSales & Marketing

    Reviewed Sept. 19, 2013

    I started the ordering process to see how much the product was, after all fees and taxes. The total I was given was $269.99. I cancelled the order, and promptly sent an email offering 40% off and a week free since I didn't complete my order. (Nowhere on the email were any disclaimers or restrictions.) So I followed the links and was taken to the site, where the price after their "discount" was $244.99, $25 cheaper. When I contacted customer service, I was informed that they had two offers and that the price I was seeing was correct. I am very disappointed in the advertising of this company. They also altered the "full retail value" of their packages.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Insufficient response received
    Verified purchase

    Reviewed Sept. 19, 2013

    I started Nutrisystem in May and am now on my last shipment. I will be done on Oct 15th. I was 247 lbs when I started and am now 197 lbs. I should be at 190 by Oct. 15th. I have lost 10 inches on my waist line. My goal was a 50-lb. loss so I will have exceeded that. It wasn't easy getting used to the very small portions. It took me until the 3rd month to really settle on the foods I enjoyed the most. I really got it down to a seven-day cycle which I repeated every week. Most of the food is quite good, especially the Italian choices. I am sure I will maintain a healthy weight when I get off the program since I have gotten used to portion size and healthy alternatives. I averaged 1.8 to 3 pounds a week. I had two weeks with almost no loss but increased on the following week.

    I would highly recommend this program. I did about 20-25 minutes on the treadmill about 5 times a week and spend an hour in the pool every day that the weather permitted. I will be 70 years old in March and if I can do this, so can you. I now weigh less than when I retired from my 29 year career in the Air Force in May of 1991. I put on my uniform this morning for the first time in 22 years.

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    Reviewed Sept. 18, 2013

    I've battled with my weight my whole life (I'm now 62) and have tried every diet and fad out there. In 2009, I went to a wedding and was totally disgusted with how I looked and felt. I started Nutrisystem in Feb. of 2010 @ 165 lbs. By August, I had surpassed my targeted weight loss by 5 lbs, weighing in at 125! I went from a size 16 to a 6. I can't describe the feeling of getting into a pair of size 6 jeans, I cried. NS taught me so much about portion control, good carbs, and the food was good. Three years later, I am holding steady at 128 lbs. The best part? My brother, who teased me about my big butt most of his life, now calls me skinny! Thank you, Nutrisystem!

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    Verified purchase

    Reviewed Sept. 17, 2013

    In 2011, I was able to lose the 20 pounds I was looking to lose. I credit the weight loss to Nutrisystem's step by step tracking and calorie guide. In May 2013, I tried Nutrisystem again to lose 10 pounds but found the new tracking guide hard to follow, not to mention I had no will power and was under a lot of work related stress this time around. I must say the food is great. Nutrisystem has taught me portion control. I would use it again.

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    Verified purchase

    Reviewed Sept. 16, 2013

    I've tried a lot of diets but the Nurtisystem diet is the one that I feel is the best. You get real food and it keeps you so satisfied all day. Not many diets do that! I will always use the Nutrisystem program!

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    Customer Service

    Reviewed Sept. 16, 2013

    I used to be able to just keep my weight off by exercise alone. But as I got older it just wasn't enough. I needed a plan to help me boost my system and get back on track with good eating habits. But with a plan you could live with. Not one that cuts out certain groups of foods. Or you had to starve yourself. Nutrisystem was the answer and my mind was ready for the commitment.

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    Reviewed Sept. 16, 2013

    I started this program at 149 pounds. Now I am at 126 pounds. I lost 23 pounds in 2 months. I can't complain. Food was amazing from the beginning. Then I was getting tired and I started to eat regular food. I am still losing weight because I started counting my calories. Thank you.

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    Verified purchase

    Reviewed Sept. 15, 2013

    Nutrisystems works for me because I love snacks and Nutrisystem provides me the opportunity to enjoy great snacks throughout the day!!!! Nutrisystem also allows me to eat healthy despite my very busy work schedule. Color coded meals makes it very easy for individuals on the run!!!!

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    Verified purchase

    Reviewed Sept. 15, 2013

    Some of the meals were tasty; however, all of them seemed to cause me to have some diarrhea. I liked the amount of vegetables allowed. I did not have the great weight loss as advertised, but I did lose weight.

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    Verified purchase

    Reviewed Sept. 15, 2013

    Nutrisystem is a great weight loss program. Not only do you lose weight but you are educated in more healthy eating patterns. I highly recommend this program to anyone who would like to lose weight!

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    Verified purchase

    Reviewed Sept. 15, 2013

    Nutrisystem helped me lose 40 lbs in 8 months. The food is great and so is the service. I strongly recommend their program. With a small amount of exercise, you will be pleased with the results.

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    Verified purchase

    Reviewed Sept. 15, 2013

    I lost 60 pounds with Nutrisystem. The program helped me get back on a reasonable amount of food intake on a daily basis and helped me shift my patterns of eating and the portions I consumed at each sitting. I am helped by routine and the framework Nutrisystem laid out for me worked well for my type personality. I thought the food tasted good but then again I am not a real picky eater. It was simple and easy to do for me and I didn't even follow the increased exercise of the recommendations although I should have. Passive aggressive I guess I am.

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    Price

    Reviewed Sept. 13, 2013

    I received my package and was excited. I had done Jenny Craig some years ago and achieved success, but it's too expensive for me at this point in my life. The pot pie was tolerable; the flatbread pizza you make yourself was very good. I put pepperoni on it. But pizza was the only thing I liked. I can't eat that for 28 days, so I sent it back. I only liked 1 lunch entree. The food tastes terrible. The good thing is, they pay the return shipping. Don't waste your money on Nutrisystem. It's not good! Also I lost no weight.

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    Response from Nutrisystem
    We appreciate you taking the time to provide us with this feedback. We understand that weight loss is a difficult journey and unique for each individual. On the Nutrisystem program, results vary per individual and there are many factors that can influence weight loss. Nutrisystem has many different programs to fit any budget offering over 150 food selections.

    Nutrisystem also includes a variety of resources to help you succeed! With the purchase of a Nutrisystem program customer can receive access to the Nutrisystem website, a free meal planner and resource guide as well as support, motivation and assistance with setting and achieving goals from the weight loss counseling team.

    If you have any questions or concerns; please don’t hesitate to contact me at any time.

    Have a nice weekend

    Jean Seward **
    Supervisor; Customer Service
    Nutrisystem Inc
    800-585-5483 x3025
    215-346-8076
    8:30 am - 5 pm est M-F

    .

    No response received
    Verified purchase

    Reviewed Sept. 13, 2013

    I enjoyed Nutrisystem when I first joined and did lose weight. Then I went on my own for a while, and then decided to come back again. This time it did not work so well. I have not lost any weight and do not like the meals for lunch. You got me hooked on soup for lunch (good) but now you do not have the soups I like. I started making my own and now find I do not like all the pasta soups (?) that you do. Supper I like, especially the turkey with stuffing, also the beef and potatoes, the ravioli, but after this it all seems to be pasta and I am not that fond of pasta. I will not be renewing after my next order on 16 Sept. 2013.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2013

    I only went on Nutrisystem to save money. When I spoke the customer service rep that I ordered it from, he told me that a lot of people do that and that I wouldn't lose weight so I ordered it. Once I received it I immediately started the program. After a few days I felt tired, hungry, and had stomach aches. I called to return it. When I did, I told the customer service that after counting it was only 600 cal/day. He merely said that doesn't sound right, you’re not counting your vegetables and fruit. I told him even with veggies and fruit that's still half your daily calories and asked to send it back. I sent it 7 days ago.

    When I called to ask when I would be refunded I was told 7-10 business days. I called again to follow up and was told that they had lied, it’s actually 14 business days and that even though I was told 7-10 and it’s noted in the system, they could not do anything. I then asked what the process is and why it takes so long. The lady said it’s just policy. I asked “ok so it's just policy and you don't have a process? Your policy is that you can't tell me?” She then said my package is held in a warehouse until someone can check the contents. I again asked why it takes so long and the lady said that I am not the only person and that I'll have to wait until they have time to check. I immediately hung up as I was not going to be spoken to like I am an idiot. This was very frustrating and an absolutely horrible experience. The customer service is rude and obviously does not know what they are doing!

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed Sept. 12, 2013

    In just 20 weeks I was able to lose 35 pounds. The food provided make it simple and helped me change my eating habits. I would recommend Nutrisystem to anyone wanting to lose weight.

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    Reviewed Sept. 12, 2013

    Love the food. Love the Program. Don't like to have to speak to someone to cancel my auto delivery because they always have to ask way too many questions.... WISH I COULD ORDER THE "SELECT" PROGRAM IN CANADA!!!!!

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    Verified purchase

    Reviewed Sept. 10, 2013

    I had good success with Nutrisystem. It helped me to see that I was woefully lacking in vegetables each meal and that I needed to increase their portion size and decrease the size of the protein. I really can't say the food was delicious, but it did make it easy to not overeat.

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    Verified purchase

    Reviewed Sept. 10, 2013

    This is the second time I have used Nutrisystem and both times have had great results. The food has gotten much better, more variety. I have lost 18 pounds in about 3 months, feel great. The system works and it’s tough to lose weight when you get older. This works for me. The frozen food is much better than the regular food. The only complaint I have was trying to change my order. Was stuck on hold for half hour, never spoke to anyone. I did send email and got confirmation that it was received. We will see how that works. Otherwise very happy.

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    Reviewed Sept. 8, 2013

    In 2010, I found a mass in my breast, turned out to be cancer. Three years and quite a few surgeries later have left me dealing with quite a few issues, especially with weight. I decided to try Nutrisystem. I've seen the commercials and felt I should go ahead and try it. I purchased it about three weeks ago. It's pretty easy to follow and most of the food is fairly good. I've lost a couple of pounds so far.

    Today, I looked up some of the reviews, which I fully admit I should have done before I started this. It seems pretty split between outright success and complete failure. But what I learned about the hassle they give you about canceling is what has me writing now. I only wanted to do 2 months then cancel. Feeling by then I would be well on my way to losing the 20-25 pounds I wanted to. My hope is when that time comes I don't end up back on here with the rest, complaining because Nutrisystem let me down.

    Weight loss is a too common problem. I would hope that Nutrisystem would go out of their way to ensure your success with the least amount of stress possible.

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    Reviewed Sept. 7, 2013

    I was very pleased with my results. It took some time but it was worth it. It helped to log my food intake and I only weighed every week for the first few months. I'm very happy and have achieved the results that I expected.

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    Reviewed Sept. 6, 2013

    Was interested in trying for a month for my wife, my oldest son and myself. Most of the dinners made my stomach cramp so I simply wanted to cancel all of our subscriptions to Nutrisystem. The cancellation fee for my son and mine came out to be $89 each, and for my wife was an additional $82.59. Tell me how this can be in any way appropriate for meals we won't even receive? Talking with a gentleman over the phone who explained that's just how it is and when I asked to speak with someone else, he informed me that he was the only one to talk to regarding this matter. I feel ripped off that's all. I would not recommend Nutrisystem to anyone at this point.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

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    Verified purchase

    Reviewed Sept. 5, 2013

    With diabetic diet and walking 2 hrs daily (6 1/2 miles) I lost 22 lbs and dropped blood sugar from an average of 250 to 115. Was never hungry and have had a lot more energy. Compliments to chefs also. Food tasted great!

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    Reviewed Sept. 4, 2013

    I'm 77 years old and started Nutrisystem at 225 lbs. In 10 weeks time, I was down to 198 lbs. I was never overly hungry, but had a bit of a time with snaking desires. My target has been 30 lbs of loss which I feel I should accomplish without much trouble. The food was good, and plenty of it, although I must admit, there was a lot of Mexican and Italian food. I learned to eat smaller portions and foods with less calories and fat. Now I will see if I can hold my new weight.

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    Staff

    Reviewed Sept. 2, 2013

    I have used the NutriSystem Weight Loss Program for years to lose and maintain my weight. The food tastes great and the NutriSystem representatives and counselors are absolutely wonderful. Friends and family are "awed" by my weight loss. I sincerely thank everyone at NutriSystem for giving the help and support I have needed to accomplish and maintain the weight. I heartily recommend NutriSystem to anyone who desires to be the best they can be. Thank-you!!

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    Reviewed Sept. 2, 2013

    I have had success with Nutrisystem and would recommend it to others who want to lose weight. The plan was convenient for my hectic lifestyle and allowed me to have some snacks and desserts. I rarely felt deprived or hungry. My energy improved and I lost 20 pounds, which is the most I have ever lost on a diet.

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    Reviewed Aug. 31, 2013

    I have used this system and it has worked magnificently from 233lbs. to 187lbs and I am still using the system for the next six weeks and believe that I will finally have a body mass index (BMI) within the "normal" range. From obese to over-weight to normal in a six month time frame and living a normal way of life. Dining out on occasion and an occasional glass of wine. I was all done at a healthy pace and offered a reasonably easy method to follow.

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    Reviewed Aug. 31, 2013

    I didn't do anything special, didn't order anything other than the basic women's program and followed the directions and lost the weight. The 30-minute power walk each evening helped keep me on track. I've found I lose faster with the exercise and the protein drink in the morning kept me from being tempted by the office donuts and bagels.

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    Price

    Reviewed Aug. 30, 2013

    The food and choice for the most part was good. Lunch was a little on the lean side. I met my goal of 25 lb. loss in 16 weeks. It was quite an education as to how to eat healthy. Now the bad part. The diet is extremely expensive. The cost of Nutrisystem food was only part of the expense. My wife and I were both on the plan and we're spending 300 dollars every 2 weeks. The vegetables and other food were a little less for the same period.

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    Reviewed Aug. 29, 2013

    Being on Nutrisystem taught me portion control. Also, I've always been a veggie lover, but now I know how many more servings a day I should be eating in place of carbs & snacks and to help fill me up. There were times over the past year due to travel overseas, and a family emergency in another state when I was unable to take the Nutrisystem food with me - but after returning home after several weeks, I discovered I had not gained back any weight, and once on the program again I continued to lose. I am now just under my "wedding weight" from 36 years ago! And I plan to stay here! Thank you!

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    Reviewed Aug. 29, 2013

    I absolutely love Nutrisystem. It changed my life. With Nutrisystem, Losing weight was simple. I didn't starve. And I was able to eat chocolate and pastries (which are my weakness)! I lost 50lbs fast, and have kept it off for 5 years because Nutrisystem helps you learn what foods your body can tolerate best. I recommend this to everyone! It truly works. It'll change your life!

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    Reviewed Aug. 28, 2013

    Protein shakes and container used to be included in the monthly cost. If you want 4 weeks of shakes, it's more than $60 more a month with shipping. Sneaky.

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    Verified purchase

    Reviewed Aug. 27, 2013

    I found, with few exceptions, all the food to be tasty, portions sufficient, and the right diet for me. That is it in a nutshell.

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    Reviewed Aug. 27, 2013

    Food: Most surprising to me was that I really enjoyed the food. The frozen dishes are especially delicious, reason why I switched to the My Way plan towards the end of my time with NS. Despite trying nearly all of the foods, I can count the ones I didn't like on one hand. The portability was wonderful and the packaging wasn't too overt; I was a bit embarrassed about taking my food to work at first, but nobody ever noticed it and I became more comfortable. Eventually others started commenting on how delicious it looked. My one complaint are the shelf stable "Just add hot water" items such as the Loaded Baked Potato; microwaving is tricky to do without causing spillover and still leaves plenty of "crunchy" uncooked bits; I found the only way to get it perfect every time was to use boiling water; this is not feasible for everyone. I tended to save these for the weekends for this reason.

    Diet Plan & Education: Bravo here. Easy to understand, easy to stick to, and very clear. It's so basic that making food choices on my own now is a thoughtless process. Mindset Makeover especially was a great help. I find myself grabbing two or three packages of food at the store and comparing labels more than ever. I can even spot junk food hiding behind fancy labeling at the natural food store now. I have invited guests over for dinner and cooked an NS-friendly dinner for them, and never once have I had complaint or query; the diet is so well-balanced and flexible that it's very sustainable long term and I look forward to eating this way for the rest of my life. Also worthy of mention that I never once felt deprived.

    Shipping: The boxes were well-packed; however on my final shipment, I received everything together in one giant package, which was incredibly heavy and cumbersome. Once opened, less dry ice than usual had been used and all of my frozen food had completely melted/thawed in transit and the entire inside of the box was covered with chocolate syrup from one of the frozen sundaes.

    Website/App: Very easy to use and straightforward. Ultimately, I started using MyFitnessPal because of its crowd-sourced and user-curated food database. Since approximately 2/3 of your daily food is not from NS, I found myself not logging as accurately when I didn't find a premade food tag in your database, which was very often considering I eat a big variety of food.

    One general complaint/suggestion: Make limits on how much of one item you can order, especially newer items. For example, when the White Cheddar Popcorn was released, I added some (six?) to my final order, and didn't receive them because of low inventory; they were subbed out for stuffed apple pie, which I also didn't get because my frozen shipment melted, leaving me short for about three days' worth of snacks. I took to the forums to see if anyone else had the same issue, and the responses I got were along the lines of "Nope, I got all 50 I ordered!" from multiple people. Obviously I'm exaggerating, but it's pretty obvious what the issue is here. A similar situation happened when the biscuits and gravy were discontinued. I would've liked to add a couple a la carte to my order, but was discouraged reading about people who were attempting to stockpile, everyone else be damned. This was frustrating.

    Overall, it was a great experience and I've shown others through my lifestyle changes that NS is sustainable and not a crash diet or a gimmick to get you to buy NS foods for the rest of your life. I truly learned how to eat, what to eat, when to eat it, and how to choose.

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    Reviewed Aug. 27, 2013

    Last July (July 2012), I weighed 283 pounds and was a mess both physically and mentally. My Dr. had been after me to do something for years to lose weight. So, from last July to Feb. of this year, I managed to get to 260 pounds but still was not too happy. I finally made the decision to try Nutrisystem. I followed the Men's plan faithfully, enjoying the selection of what was offered and supplemented with the recommended grocery additions. I also found so much support on the Nutrisystem Website being able to log all my foods, my Glucose readings, my exercise, my weight and all the positive information that was available. You provided positive reinforcement and I learned so much about eating correctly and portion control.

    I was on Nutrisystem for four satisfying months. In Feb. of this year, I could barely walk 2 to 3 blocks. I now walk 5-6 miles a day three or four times a week! I now weigh 213 pounds, have had two meds removed and the dosage adjusted on two others. My A1C blood result is now in the low 6's from over 10! My Doctor simply said, "WOW". I was in my first 5K ever a few weeks ago, the ELVIS 5K in Memphis; I walked it, but I FINISHED it! So, my thanks to Nutrisystem for helping me see through this and providing me with the correct Program to help me achieve my goals; my thanks to everyone that I talked to and all the authors of the various articles that I read and whose advice I followed!

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    Staff

    Reviewed Aug. 25, 2013

    It was obvious from the very beginning that the entire team cared about and valued me. I really felt that my situation mattered. I felt supported and thus encouraged. So as a result of this encouragement and caring, I lost 31 pounds. It took me 6 months but I could never have done it without Nutrisystem. Thank you so much.

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    Reviewed Aug. 25, 2013

    Was a great experience. I learned how to do portion control, and how to eat properly, and had very little to cook to supplement each meal. I highly recommend Nutrisystem.

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    Reviewed Aug. 25, 2013

    This program was great for me because my major problem was that I over-ate and had difficultly with portion control. I ate healthy, but I ate a lot! The program taught me to eat smaller portions and to eat small meals frequently. I thought at first I was not going to lose weight, but in the first week I lost 8 pounds. It didn't matter if it was water weight or what have you, that was the motivation I needed to stick with it! After that I lost 1-2.5 lbs per week. The scale kept going down and that's all I cared about.

    In four months, I lost over 40 lbs! But I was very diligent most of the time. I did cheat but it was for Thanksgiving and Christmas! Another thing I forgot to mention was that I never was hungry. My appetite was suppressed. It was all the little meals. It tricked my body into being completely satiated for a whole day. Some other benefits for me were after about a week, my acid reflux disappeared. That I was happier about than losing the 8 lbs the first week. I think this program was easy to deal with. All you have to do is eat the food. If you're a really good cook, it might be difficult to get used to the taste of the food, but really the food is not that terrible. The benefits of losing the weight outweigh the not so gourmet taste.

    Also, I exercised 4 days a week - cardio and weight training. It helped. I think it is worth a try and if you've never dieted before this could be your way to get started. I've kept the weight off for 3 years now. And I still eat like I'm on the diet, small portions and frequent healthy meals.

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    Reviewed Aug. 22, 2013

    I thought Nutrisystem was the best way to lose weight. I did it off and on for a year and a half. I lost close to 50 pounds and I really learned how to eat so when I wasn't doing I didn't gain back any weight. That is something I've always done when I went off a diet. Thanks, Nutrisystem!

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    Reviewed Aug. 21, 2013

    At first I was concerned that the food included fat and sugar; I thought it would be diet food (low-calorie, low-fat, low-sugar). It quickly dawned on me that the Nutrisystem plan is to train your brain and body to recognize and understand the correct portion size of "real" food, not diet food. This has been a tremendous help in selecting and eating food when dining out. I've lost 30 pounds and couldn't be happier!

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    Reviewed Aug. 21, 2013

    I recommend NutriSystem. The commercial accurately describes the plan. You eat all the time. I grew weary of the food. Also, there are too many hot spicy items. Really hot. I grew tired of food that is dead and sitting in my closet for a month. I tried the frozen dinners and found that they were really no different. I would go on it again when I am off it a while and need to lose weight. I would like more fresh type of selections.

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    Jessica increased rating by 3 stars.
    Customer ServiceStaff
    After a positive interaction with Nutrisystem, Jessica increased their star rating.

    Reviewed Aug. 20, 2013

    Got my finger cut open on a soup can with a flimsy lid (which caused two weeks of pain), tried to send a picture of the defective product to one of the email addresses on their web site to inform them of the problem. Every single email address I tried bounced back.

    Later, after two weeks on the program, I began getting horrible cramps and related stomach problems that need not be mentioned online. Apparently this happens to some people on the program, so I decided to call not to refund my current order, but to cancel my upcoming order. I was informed that in order to cancel my upcoming order, I would retroactively be charged the $99 I had been discounted on the original order. The lady on the phone was rude, and I was told that she was the only person within the company that I could talk to about this issue.

    Once my order has finished I will never purchase anything from this company again, both because it made me sick (spending the entire hour lunch break at work and all breaks in the restroom is not worth trying to lose ten pounds) and because I am disgusted by their unwillingness to work with dissatisfied customers.

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    Resolved outside ConsumerAffairs

    Reviewed Aug. 20, 2013

    Nutrisystem definitely worked for me. I am 36, 6' 6" and at the time I started, I weighed 373 lbs. After 15 weeks on the plan, I weighed in at 273. I took a break from the diet and gained about 15 lbs back but that was due to a life situation change mostly and I did not take the time to eat healthy on my own. Nutrisystem does offer support during your transition off their plans. I was just unable to use it due to new circumstances in my life. Happy to report that I am back on the diet and headed to try and lose 50 more pounds. I highly recommend this!

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    Reviewed Aug. 18, 2013

    Nutrisystem has worked for me in the past and I have done the program several times over the past 10 years as I have regained some of my lost weight. The reason it works for me is because it is controlled portions and ready to eat meals just adding salad, vegetables and fruits. It is easy for me to grab it when I am hungry. Even if I don't have time to prepare anything, I can stick with it.

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    Reviewed Aug. 17, 2013

    Well I started with Nutrisystem 5 months ago, followed the plan program. It didn't work for me. I don't know why but it was a total failure. That was 5 months and 1,500 dollars later. All it really did was make my body ache and really gassy. So my review of this system is it is awful.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Regards Jean

    Verified purchase

    Reviewed Aug. 17, 2013

    I had been following another food plan. It was packets of stuff I add water to with one (1) meal a day I make myself. I lost weight, and gained it all back. Being I was not eating real food, I did not learn how to eat real food. On Nutrisystem, I got to eat REAL food, good tasting food. AND dessert too! I lost 60 pounds. I learned a LOT about portion size. I think I probably already knew, but this put it right in front of my face. I loved it. I highly recommend Nutrisystem. Follow the plan. Get real, and it WORKS!

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    Reviewed Aug. 17, 2013

    I have tried other diets but Nutrisystem worked just great. I'm very happy with it. I have lost 24 pounds. Very easy to use. Love the bars.

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    Reviewed Aug. 15, 2013

    I am a very busy person. I work numerous hours. I thought I would try out Nutrisystem. Several of the foods gave me stomach cramps. Just over the 2 week mark I contacted them to cancel. I assumed it was a risk free trial for the 1st month. I failed to read their 'fine print' that stated it was for 2 weeks only. Nutrisystem did not care that I had a half of box of food that made me ill. They said I could buy another month of food for nearly $300 or pay an $80.00 some dollar cancellation fee. BOO. Bad food. Buyer beware!!!!!!!

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    Verified purchase

    Reviewed Aug. 14, 2013

    Nutrisystem was so easy to apply to my life and fit in to my routine. The food was good and I didn't feel hungry after the first 2 days.

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    Reviewed Aug. 11, 2013

    So, I read all the reviews on the customer service through Nutrisystem itself and those are really the only negative reviews. I don't have time to cook I'm constantly going going going so fast food is a constant in my life.... This seemed like a better way to go. I found the 5 day kit at Walmart and started it. The food is as good as can be from a box :) No complaints. The granola cereal was yummy. I am not used to the portions yet so I feel hungry a lot but I am sure I will get used to it. :P

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    Reviewed Aug. 11, 2013

    I lost 60 pounds on Nutrisystem. I have more self confidence now. I tried to lose weight on my own and it did not work very well. I enjoyed the Nutrisystem foods and the convenience of being able to take the entrees with me if I went out of town. I would recommend Nutrisystem to anyone.

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    Price

    Reviewed Aug. 11, 2013

    I joined not knowing what the experience was going to be like. I have to say that several reasons made me a believer in Nutrisystem. Some of my concerns were taste, cost and if it would work. For taste the only item that I did not like was the split pea soup…but I was able to remove it off the other orders. For cost approximately $350 per month you can beat it for 5 items to eat each day. As far as it working I have lost 20 and am grateful for learning that I was totally eating the wrong proportions and snacking way too much.

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    Reviewed Aug. 11, 2013

    I used first several years ago, lost my goal of 20+lbs within 3 months. This time around I am disabled, cannot exercise, and have 80#'s to go. Lost my first 10 within 3 weeks, just got my second month package :) If anyone wants an additional $30 off their first order shoot me an email at ** or visit **.

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    Reviewed Aug. 11, 2013

    Nutrisystem has been a God-send for me. It has been one of the best decisions I have ever made. Granted, I have only been on it for one month, but I already see so many changes in myself. I can't wait to be on it for many more months to come. The bottom line is that Nutrisystem works! It is a healthy, safe way to lose weight. Don't expect to lose the weight overnight, but expect steadfast results. I have followed their plan very strictly over the past month and have lost 18 pounds. I have a lot more to lose, and look forward to Nutrisystem's help.

    The food is great! The portion sizes are "small" compared to most of American's standards. It is definitely a wake-up call, but it gives you some great perspective on how one should be eating. I love how you can customize your menu to your preferences. I also love not having to "think" when it comes to making the right decisions about what I should be eating. It takes the stress, anxiety and fear of failing out of this whole "dieting" thing. I like to refer to Nutrisystem as a "lifestyle change". It really teaches you how to eat and what is best for you throughout the day.

    Nutrisystem can be very affordable, too. Check out their gift cards at Costco, and check to see if your health insurance qualifies for a discount. If you have a busy lifestyle, and the commitment and determination to lose weight, then you won't be sorry when it comes to trying Nutrisystem! Good luck everyone and God bless!

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    Reviewed Aug. 10, 2013

    The meals made it easy to monitor portions. I am not a fan of bell peppers and a lot of Nutrisystem foods had peppers. I recommend people check ingredients before ordering if there are certain ingredients you want to avoid. I ate several meals on my own so I ended up with extra dinners when I was due to reorder. The staff made it easy to help me move out my next shipment when I had run myself too close to the shipping cutoff date. I LOVED the breakfasts! I lost 18 lbs in 2 months and am working on losing the other 12 lbs on my own. I am not a big fan of desserts and had most of those leftover too.

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    Reviewed Aug. 10, 2013

    For the second time, five years apart, I used Nutrisystem for one month. The first time I lost 15 pounds. The second time I lost 12 pounds. I can't think of any other way to lose so much weight in so short a time, healthily. Now, I'll use Nutrisystem to maintain my weight.

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    Reviewed Aug. 10, 2013

    I am 61 yrs old. I have always struggled with my weight. I have been on every diet imaginable. In my 40's I began to put on a lot of weight. My husband is very supportive and loves me regardless. He did not seem to mind so the weight gain continued. I am an emotional eater. I eat when I am sad, happy, bored, hungry, not hungry, whatever. The last few years I have been diagnosed as pre diabetic. My cholesterol is also high. I knew it was just a matter of time before I would have to go meds for diabetes. I really did not want to. One day I just woke up and decided to call Nutrisystem. I had lost 50 lbs 10 yrs ago with them.

    The food arrived and I was excited. The food is delicious! I never felt deprived or hungry. The weight started to come off quickly. I have lost 49 lbs so far. I would like to lose 10 more and I know I will. I recently had my blood work done. My glucose (sugar) level has dropped 21 pts. I am now within the normal range. YAY. My cholesterol dropped 30 pts! Also in the normal range. I am very happy with the new me. My husband is also! The first diet I have ever been on that did not leave me feeling deprived. Nutrisystem has taught me portion control, good carbs and bad carbs. I no longer crave sweets, pop, and carbs. Water is my new best friend. I would recommend this to anyone who has failed on diets in the past. Thank you, Nutrisystem, for getting the old me back!

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    Reviewed Aug. 7, 2013

    Overall, my wife and I had a positive experience and did lose the weight we wanted. However, I do think it would benefit Nutrisystem if one were allowed to suspend deliveries for several months and then resume auto deliveries. We travel and would have continued with our membership had we been allowed to suspend our deliveries instead of cancelling altogether.

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    Customer ServicePriceStaff

    Reviewed Aug. 6, 2013

    I just called to cancel my auto-delivery order through Nutrisystem. Not only is there no way to cancel your order through their website, but I was told on the phone that I would have to pay $89 because the price I paid for the original package I purchased in May was so much cheaper than the actual cost of the food. I asked the representative where that was in writing as I was uninformed about it when I made the initial purchase. I was told that it is in the "terms and conditions" on the website. So, basically, hidden from view! I find this highly suspect. Not only does the company want to make it difficult for you to cancel and order, but they will charge undisclosed fees in order to do so. Consumer beware!

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    Response from Nutrisystem
    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Best Regards Jean

    Customer Service

    Reviewed Aug. 6, 2013

    I'd been dieting and working out for about 6 months prior to starting Nutrisystem and had lost a lot of weight but eventually the weight just stopped coming off. I've only been on Nutrisystem for 1 week so far but have lost 2 pounds so I'm happy there. I did want to comment on the food as I've read a ton of very negative comments there. The food isn't that bad (most of it). So far I've only run into 1 thing that I just wouldn't eat again (hint Risotto) and the rest has ranged from adequate to pretty good. If you're a real picky eater this may not be the diet for you, but if you're somewhat open it seems to be working well for me so far.

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    Reviewed Aug. 6, 2013

    A few years ago I was 242 pounds at 5'8". I was not feeling great about myself and had some minor health issues like IBS. I decided to try NutriSystem for about 6 months. I dropped about 50 pounds. After that I tried it on my own. I was down to about 180 lbs. On my own I was able to maintain that and even fluctuate down to about 175 lbs. Now fast forward to about 20 years later (2013). By the way, the IBS totally went away while on NutriSystem. I found myself at about 189 lbs. a few months ago, and was not happy. I decided to briefly go back on the diet for 3 months. I am now 169 lbs. and feeling great! I can even have my cocktails. Just use diet drinks as mixers. It was just fantastic! I just have to remember to eat smaller portions than I typically did. That's really what it is all about. I also, cut up mixed fresh fruits 5 days a week for work. They can have the bagels and cookies, I'll take the fruit. If the strawberry are a little tart, a little NutraSweet works, great! Thank you NutriSystem!

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    Reviewed Aug. 5, 2013

    Pick out the food that you like, follow suggestions and don't stray too far from selected food that you ordered. Exercise speeds up the process quickly.

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    Reviewed Aug. 5, 2013

    Nutrisystem charged me a cancellation fee of $82 after one delivery. Food was not good and you had to purchase extras to supplement. Their terms and conditions look like you will be charged a $30 fee. They have purposely worded it that way and it is dishonest.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Resolved outside ConsumerAffairs

    Reviewed Aug. 5, 2013

    I have been on Nutrisystem for exactly one week and I am excited to say that I have lost 6 pounds... I look forward to this program because it’s making it so easy for me to stick to eating portions. I love it and I plan on telling all my friends who need to lose a couple pounds to definitely give Nutrisystem a try. I am not a big fan of mail orders but when I saw the Nutrisystem at Walmart I liked the convenience of buying it and bringing it home the same day. Nutrisystem is something that I know is going to change my life.

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    Reviewed Aug. 3, 2013

    Nutrisystem just works. I weighed 222 last December. I started trying to lose some weight on my elliptical and after 3 months I had only lost 4 pounds. Not my first attempt and failure over the last 4 years. So in March I started Nutrisystem and the weight shed like water off of the roof. I now weigh 190. The program is easy to follow, and I was not ever starving. As a matter of fact I enjoyed the food and the learning experience of just how many good things one can eat and still lose weight. Power fuels, smart carbs, vegetables and fruits.

    At 57 I am in better shape than ever! My stomach muscles are actually visible again. Not only do I recommend Nutrisystem I am still on the maintenance plan and I am still losing a little weight at a time. So get your body moving! Get off the couch! And get on the Nurisystem Program tailored for you! Then you too can join the rest of us who can say, "It just works!"

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    PriceStaff

    Reviewed Aug. 1, 2013

    I would have to say that I am very pleased with my success on the Nutrisystem D program. I lost about 70 pounds on the program. The program is very easy to follow and the support from the counselors was very helpful. If I had to find a downside with the program it would be the overall cost of the food to be on the plan. My wife and I were on the plan at the same time and the cost of both of our plans plus the supplemental food from the grocery store made the total food cost for the month difficult to justify the expense, even with the family discount that they offer. Overall I was happy with the outcome and would recommend the program.

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    Customer Service

    Reviewed July 31, 2013

    I just want to say, that I was trying to lose weight for almost a year, until the day I picked up the phone and called Nutrisystem. I am so glad I made that call. Thank you so much Nutrisystem for helping me to get my life back...

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    Reviewed July 31, 2013

    I liked Nutrisystem. It was an easy diet to follow. It's nice that I know if I am unsure of anything I can call and talk to a counselor. It teaches you to make healthy choices.

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    Staff

    Reviewed July 30, 2013

    I was 124.5 lbs. on March 9th. Three years before I was even higher, and with a 1200 calorie a day diet & a fair amount of exercise, I lost 28 lbs. Two & a half years later I put back more than half. For health & self-esteem reasons I needed to lose again. Coworkers were on Nutrisystem & I saw the results. I did the Men's Core Plan. Once I made the decision the restrictions just happened. Getting used to the portion size was difficult. But, I added some fresh veggies & fruit. Some choices were tastier than others, but that's true for menus everywhere. I did very little exercise because of time restraints. I feel great. The compliments from family & coworkers have been amazing & going shopping for new clothes hasn't been bad either. I went from a 42inch waist & 17.5inch neck to a 36 & a 16.5. Now I'm going to try eating on my own.

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    Reviewed July 30, 2013

    It worked for me. I had difficulty monitoring my food intake with a family of five. Having my own separate food made all the difference. I would tell everyone to be realistic in expectations. The food is good but you can't expect gourmet if it is lowfat. Also, exercise with dieting is a must.

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    Reviewed July 29, 2013

    Losing weight takes a personal commitment, a system that works and time to work the system. I have two of those three things with time being my biggest challenge. Nutrisystem solved that challenge with their super easy, quick to prepare, pre-packaged foods. The 19 pounds I have lost has been effortless. If you are busy from sun up to sun down like I am, Nutrisystem will work for you too! The food is very good and Nutrisystem has made it so easy that I don't even have to think about food anymore, I just "grab it-heat it-and eat it". In less than 5 minutes I'm back on the go.

    When I first started Nutrisystem I would take a few minutes at each meal period to review all of my choices to consider what I was in the mood for. But because all the food I selected during the food ordering process is so good, I don't even look anymore. I just close my eyes, grab one and with a smile say... "Oh, I guess I'm having Lasagna tonight." Its a little game I play, like "spin the wheel", but I love everything so much that it's a winner every time.

    My husband added up all of our grocery expenses from before I started Nutrisystem and informed me that (overall) we are actually saving a little money each month on the system, which is a bonus. But, I'm a fan because Nutrisystem worked for me when nothing else that I have tried over the years has and because it's convenient and easy for my busy lifestyle. My husband and I finally took some time off and went on a cruise, post-Nutrisystem, and I have never felt more confident in how I look and feel. Thank you Nutrisystem!

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    Reviewed July 29, 2013

    Nutrisystem food isn't like anything you are use to, but they have so many food to choose from. Heck, you can order same foods for breakfast, lunch and dinner everyday if you want. They don't care. You can also postpone your auto delivery order a few weeks and incorporate their meal plans with your own health meals after you reach your goal(s). I have lost 30lbs on Nutrisystem, losing 10 pounds per month with little or no exercise. Nutrisystem is not really a diet. It becomes a learned behavior way of eating healthy small portions throughout the day, eventually a way of life of eating lots of vegetables, some fruit, lots of water, and it gives you a common sense approach to weight loss that really works.

    Otherwise, if you fall back into old eating habits, such as pizza, ice cream, cheesesteaks, stromboli, fast food, etc. You are just going to gain the weight back!!! That's how you got in this situation of being overweight in the first place, by not eating RIGHT. Not to mention all of the adverse health issues that go along with eating fatty foods, high blood pressure, high cholesterol, diabetes, heart disease... and feeling lousy, sick, lethargic, etc.

    Nutrisystem will NOT work for those people who do NOT have will power, however, if you follow the plan accordingly without cheating (that much) you still will lose weight! If you have the time to walk and burn a few extra calories a day, that's even better. Find somebody who orders Nutrisystem and you and that person will save $30 each on your orders. You really can't put a price on your health. Nutrisystem works if you want it to. If you want to lose weight, whether you use Nutrisystem or not, do something NOW about your weight because the longer you wait the more weight you might gain and the harder it will be in the long run. Find a way... Nutrisystem is a start. It helped me.

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    Customer ServicePriceStaff

    Reviewed July 28, 2013

    After having a baby, I decided to try Nutrisystem and ordered the 28 day program. Upon arrival, the package was damaged and some of the food was smashed. Also, some of the 'chocolate' in the desserts and bars were melted, and re-solidified. I decided to give it a try, and just eat what I had been shipped. The food is horrible, and so far from fresh a few dinners made me feel sick. I've stuck with it for a week, and decided I didn't want to pay any more for this food. When I called to cancel my auto delivery I was also charged a $65 fee! I was under the understanding you have a money back guarantee? The 'customer service' representative was not helpful, and simply said sorry. But not too sorry, because he decided after I had already paid for a product that did NOT deliver, I should pay more and charged my card a 65$ cancellation fee.

    I will be returning the rest of my food because of that and getting a refund per their "money back guarantee" policy. Hopefully that will happen. Or maybe they will decided to charge me more money because they have poor customer service, and a product that was anything but what was promised. Buyer beware! You can eat healthy and portion your food on your own much cheaper and better than the product they deliver. IT looks NOTHING like the commercials. This food really is like army rations, and that is absolutely accurate! They actually ship you 'meat' that has to have hot water poured on it before you eat it. YIKES, they don't tell you that before hand!

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Resolved outside ConsumerAffairs
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    Reviewed July 28, 2013

    I have always had problems with portion control. Nutrisystem provided a specific and easy way to handle this issue. With an ability to select foods that I liked (I'm a very picky vegetarian) I was able to select my food and learn how to eat the size portion that is appropriate. The pre-packaged meal are simple and convenient to use and I was able to find the success with my weight that I have struggled with for over forty years.

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    Reviewed July 26, 2013

    The only problem I ever had with any of the NutriSystem foods is when they discontinued most of the ones I liked. By that time I had thankfully reached my goal and am now happily on maintenance and using all the tools I learned. Thank you for a great experience and helping me make a true lifestyle change!

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    Customer ServiceStaff

    Reviewed July 26, 2013

    I am very happy with Nutrisystem and happy I did this for myself. Instead of constantly obsessing about my weight, how tight my clothes got, and what shirt would hide the rolls, I finally ordered. It wasn't fast for me but steady depending on how hard I worked for it. There are a couple of items I wasn't fond of with first two prearranged boxes of food, but very easy to get into the hang of it. I want to lose 15-20 lbs (in that range) and I'm almost there. I took no pictures because they couldn't tell the story of how easy, inexpensive, and rewarding it is. I know I would already be at target weight if I had done 30 minutes of activities a day every day. With the 10 lbs I have lost I feel better. Thank you, Nutrisystem. P.S. Your telephone representatives are wonderful and knowledge.

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    Reviewed July 25, 2013

    The diet was easy to follow and enjoyed most of the food especially the frozen. Lost 15 lbs and thinking of trying it again in the fall for another 10 lbs.

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    Price

    Reviewed July 24, 2013

    I have used NS twice before; logged onto your site yesterday to begin ordering again and saw that now, in order to have only the foods I want, I must choose other than the Basic plan and pay extra per month. The last time I was part of your program this was not so; ordered whatever I wanted each month at no extra cost. Told your on-line consultant that I would not be using you again because of the new "program choices" and would not be recommending it to anyone in the future.

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    Response from Nutrisystem
    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
    Best Regards

    Jean

    No response received

    Reviewed July 24, 2013

    I ordered Nutrisystem. They told me I would lose 1 to 2 lbs a week. I lost 2 lbs in a month. Their food is disgusting and they don't want to do a refund because the box was open. I followed all their rules. I have to keep the food and it doesn't even help you lose weight.

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    Reviewed July 21, 2013

    I am a 72 year old lung cancer survivor and had gained 25 pounds over the past couple of years. With one lung I have some limitations but it seems that my "belly fat" had made breathing even more difficult and I am determined not to ever have to rely on oxygen to live a normal everyday life. I was very hesitant about spending the money and getting a shipment of "cardboard stuff" that I couldn't eat. To my extreme surprise, your food products are as good as can be cooked in any kitchen.

    I have lost my 25 pounds and feel and look as good as I did when I was 40. I own an accounting and tax practice and wish I could can all of the wonderful comments I receive from my clients. I would recommend this program to anyone of any age who has a weight problem and really wants something that works. I do not know how to send pictures so will leave these comments to stand on their own. Thank you for making my life so much better.

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    Reviewed July 20, 2013

    Not having to measure and prepare is the best part of the diet. Food is not delicious but it's not bad either so that's a plus. Big plus is learning quantity of food you should be eating. I have recommended Nutrisystem to others (who can afford it). I, on the other hand, cannot. I used my tax refund to purchase Nutrisystem and when that ran out, my orders stopped. I have, however, made up my own log sheets and continue to follow the Nutrisystem plan.

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    Price

    Reviewed July 19, 2013

    I was at my wits end with regards to my weight and my health in general. I had no self control or proper sense of portion control. Then I got up the courage to try Nutrisystem, and my world, my health, and my life changed - for the better!! Most of the foods were delicious, and they were all filling enough so I wasn't tempted to cheat or pick at unhealthy foods. The weight and inches fell away so easily. The daily log for all I consumed and for my water consumption, and exercise made it incredibly easy for me to keep track, and stay on track. At the age of 52, at a height of 5'4", I lost 32 lbs., and 12 inches. And I look and feel better than I have in over 20 years!! I would recommend (and already have) this program to anyone who needs the structure and guidance to help them reach a healthy weight. It is simple, effortless (almost), and highly effective. So, don't wait any longer, go out & order Nutrisystem so you can get started on your BETTER LIFE!!

    One last word to those who are hesitant about the cost of the program. Think about what you spend each week or month on groceries. For me, we spent about $200 per week. While on this program, my weekly grocery bill went down to about $90 - $100 a week (for food for my husband and the few "add-ins" for me). So spending the $300 a month on the program did not increase my monthly output for food. Break it down and you'll realize that you're only spending about $75 a week for food. That isn't very much at all. In addition to the Nutrisystem, the only things I added to my diet were water, milk, almonds, salad, and vegetables. Thank you, Nutrisystem, for helping me find my way to a healthier existence.

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    Customer ServiceStaff

    Reviewed July 19, 2013

    Was shipped what I would call the bottom of the barrel, food nobody wanted or was the cheapest they had. Homeless people won't even take this food for free. What I could eat along with food I bought did allow me to lose a little weight. I canceled after my 3 month contract was up and received a hostile call from them demanding I continue the plan. This is not a company I would recommend to anyone.

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    Verified purchase

    Reviewed July 18, 2013

    I had a busy lifestyle. This system was foolproof & didn't require a lot of my time. I didn't exercise other than walking around at work but I still lost weight.

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    Reviewed July 18, 2013

    Simply follow the program and the pounds fall off. As the weight falls off, your self confidence rises. I am 80 year and lost 40 pounds.

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    Staff

    Reviewed July 18, 2013

    I have never had an issue with my weight before but after a foot injury and not being able to work out, 14lbs kinda crept on. I tried everything. I am good at counting calories but ended up becoming bored with eating the same food all the time so I thought I would give Nutrisystem a go... Am I ever glad I did!!! I lost 2-3 lbs the very first week and the food was great, tasty and fulfilling and never dull or boring. I continued to lose 2 lbs per week and it was so easy. I finished one 28 day supply and had lost almost 10lbs. I wanted to lose a another 4 or 5 so ordered another 28 days worth!!! I never even finished the box, within just over 2 weeks had lost 5 lbs!! I am so happy with my results. I have roughly 14 days supply left that I will keep on standby in case I ever need to lose a couple of lbs. I would definitely recommend Nutrisystem to anyone who is trying lose weight!!! Healthy and delicious and it WORKS!!!

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    Customer Service

    Reviewed July 18, 2013

    I started Nutrisystem in January. I was worried that I would not lose the weight because I had a bad knee injury that would keep me from exercising... but I had to do something. I needed to lose about 31 pounds. I am 4 pounds within my goal. I lost weight slower than I wanted, but as I said I could not exercise. The best part about the program is the food! It was wonderful and delicious. I ate throughout the day so I was never really hungry. I have learned the importance of a balanced diet and portion control.

    Before I started I researched the program and read customers' reviews. Some of the horror stories about stopping the program being a big headache were simply not true (in my case). Customer Service was very accommodating and efficient. I am so happy I went on the Nutrisystem program. I am almost 31 pounds down and feel wonderful. Please do the program... You will not regret it!

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    Customer Service

    Reviewed July 18, 2013

    Most of the food was pretty good except for breakfast. All of the muffins, scones, etc were dry as dinosaur bones. I thought the breakfast bars were pretty good. I didn't get hungry on this and lost 12 pounds within less than a month. I was losing for my health at the age of 70 more than my appearance and my blood pressure dropped - and I look darned good. I have 8 pounds to go. My only complaint is that I called before my second order and asked that other items be substituted for about 5 or 6 things and was told that would be done, then it wasn't. I got the same things anyway.

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    Customer ServicePriceStaff

    Reviewed July 18, 2013

    I was told when I called to cancel my order that I would be charged $89 since I did not receive 2 shipments. I was ok with that. To my dismay, I was charged $89 x 2. I called to dispute this and said this was not explained to me. The customer service rep said, "You were told and should have paid attention to the terms and conditions." No, I was not told. I was told I was going to be charged $89 and this was per household. It was not explained to me that I would be charged $89 per person in my house. The customer service rep was extremely condescending in her tone. I told her I will never use Nutrisystem again. The food is ok, at best and overpriced. Just buy snack bars and healthy soup if you want the Nutrisystem experience. Progresso and Healthy Choice is a lot better tasting anyway.

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    Reviewed July 17, 2013

    Totally pleased with everything about this program. Delivery, ordering, and results were just as promised! It was such an easy way to lose weight! Plus the bonus of the meals being terrific! If I need you in the future - I know I can count on you! Thank you!!

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    Reviewed July 16, 2013

    I am an old man, 75, and my weight had steadily crept up to a point that my clothes were too small (tight!). I looked a bit like Terry Bradshaw did before his experience with Nutrisystem, and decided that if he could do it I could do it too. So I bought the food and was surprised at how good most of it tasted, even more surprised that I WAS NOT HUNGRY during my program. Also I was very pleased at all the supplemental aids and support available. I did reorder food and I am glad to say that Terry did not lead me astray. My clothes are now too big!!! This is a good program, easy to follow, and most important, IT WORKS.

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    Reviewed July 16, 2013

    My husband & I joined but were not happy with the EZpay arrangements. When we signed up we explained our situation & the representative said "no problem." Well it turned out to be a problem. Spoke to a supervisor who told us to return the food (we were in the 30 day eligibility) so we did and our money was returned. On the following Friday they took a payment for me and the one for my husband the next day. We called that Saturday but they were closed. We called on Monday (on hold for almost 30 min) and were told that it was all taken care of and our money would be returned. When the money wasn't there on Tuesday we called and the rep went through everything again without a resolve so we asked to talk to a supervisor again.

    The supervisor said they weren't returning the funds because they were never taken out (we are not know as liars). So I asked if that was the case why were we told that the money would be returned? She stated that she could not speak for the rep (I guess there is no unified training given to their reps & there is no supervision. Why pay for supervisors?). She said that IF we could send proof that the money was sent she would refund it. We have sent the required info and called the extension provided but surprise, surprise - the call went to voice mail. Waiting for our money....

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    Customer ServicePrice

    Reviewed July 16, 2013

    The program works for me for convenience - delivered to my door, no meetings to have to go to, no measuring and calculating, and the price is OK.

    The food is OK - (have to be honest - I have done Jenny Craig and the food is much better).

    The biggest problem I have is the cancelling of the program. Usually I get an email a couple of days before the shipment telling me to make my final choices - this July I didn't get that - I just got a message saying my shipment has been processed. I called to cancel - I had reached my 10lb loss over a month ago but the consultant wouldn't let me cancel - saying I needed it for maintenance - I told her I was fine with that but she said that the shipment couldn't be stopped and made the cancellation effective next month.

    I will not join again as I find it wrong that you insist I buy more and have pressure to do so when I don't need to spend the extra money and have reached my goal! Anyway - I will eat the food that is coming but that will be it - and friends that are interested in your program will learn from me about making sure you cancel well ahead of when you need to - so that you don't end up buying more than you need!

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    Online & App

    Reviewed July 16, 2013

    Nutrisystem enabled me to finally lose the weight that I had gained with my last pregnancy 19 years ago!!! I have tried almost every other diet and failed in these last nineteen years. Nutrisystem took away all the guessing about what to eat is it allowed... etc. By having portions already separated and having the App on my phone I was able to track what I could eat and when to quit for the day due to reaching the calorie limits and knowing exactly how many calories I was consuming. I lost 61 pounds over the past 15 months! The best part of it is to have the confidence and be able to look in the mirror without feeling disgust. I highly recommend Nutrisystem!!

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    Reviewed July 16, 2013

    The program itself is easy to follow and with 6 small meals a day, you do not go hungry. However most of the food in the grab and go section for lunch and dinner is not all that good. With trial and error, I finally found some items I liked. The breakfast items and the desserts were all good. I didn't find anything in the frozen section that I did not like. Everything was very good.

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    Reviewed July 14, 2013

    The program overall was good. I wish there was a "breakfast and snacks" option, with a bit of savings over the "a la carte" price. I did find the website a bit difficult to navigate.

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    Customer ServicePrice

    Reviewed July 12, 2013

    Today, I received my first box of food. It got here super fast, and I am very excited to get started. Tomorrow morning, it starts (so we celebrated with a nice dinner at cheesecake factory). #lastminuteeats. I have been looking up information about getting started/hints and tips/etc. - and wanted to explain something for someone who may be reading the other reviews. I have read several people who have complained about having to pay a cancellation fee - I specifically asked about this when I called and was placing my order. I am not sure about the others, but I signed up for the auto delivery - which gave me free shipping and a hefty discount ($229 first month and graduated 5% discount every month after). I have 14 days in which I can cancel - with no charge - but if I cancel after the 14 days, then I will have not met the obligation of the "auto delivery" as I only did the one month, and would then be obligated to repay the discount I had received (original price is $309 I believe) plus the shipping and handling.

    I hope to write an update in a week or so as to my progress, I will be starting in the morning, but I just wanted to say what I think may have happened to some of the other reviewers on here. I could also be completely wrong about their situation - but was hoping to give advice/information to someone who was interested in checking the program out and had concerns about cancellation fees. :)

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    Reviewed July 11, 2013

    The reason I chose your product was because I'm a diabetic. You had a program that I felt fit my lifestyle. I started the program weighing 259 lbs on a 5’11 inch frame. As of today, I weigh 210 lbs. Because of what I've learned from your program, I will get down to 200 lbs in the next couple of months. I am a very satisfied customer. Thank you.

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    Customer ServiceStaff

    Reviewed July 11, 2013

    I'm a nutritionist with a degree in Nutrition Science from UC Davis. I've hit the wall with dropping estrogen, and related weight gain. I called Nutrisystem to learn about their program for an easy method of adjusting my portion size. At the end of the call, the agent was up-selling protein shakes. I was shocked to find they contain fructose, but they claim to be a low glycemic index product. Fructose causes an insulin spike. I ended the call with the order placed, but looked more closely at ingredients listed on the website. Very high salt content in their non-frozen items=high blood pressure. USRDA over age 40 is 1,500 mg/day, but their program is 2,200 mg/day. Their products list whey protein, which is healthy and fine...but then they cheap out and use soy protein as filler. Soy protein is a low-quality plant protein in which there are doctors recommending its removal from the food supply. It acts as an endocrine disrupter, and increases the risk of cancer (certainly breast cancer in women over 40).

    Their products also contain gluten-enhanced ingredients (society is moving towards gluten-free due to genetically modified wheat containing 6x the amount of gluten in natural crops, and causing inflammation in the body which causes various disease states). The food is so processed, I was shocked! They are stuck in a knowledge base that dates back to the 1970s. Nutrition knowledge made many advancements in the last 40 years that Nutrisystem seems to have ignored. The food is low quality, and gross. I also think one should not have to order dessert, if it isn't wanted. It is a required part of their program, but not part of my eating habits, and I don't want to create a bad habit.

    I called to cancel my order 21 hours after it was placed. The true scummy attitude toward their customers became clear. Though nothing had been shipped, they claimed it was impossible to stop the shipment. I called FedEx, and they verified they had no package record; Nutrisystem hadn't shipped. I called Nutrisystem and asked for a manager who insisted that it was impossible for her to call their own warehouse to notify them of cancellation. Miraculously, she then managed to say they could cancel the "frozen" half of the order, which is expensive for them to ship, but she could not cancel the high-salt packaged food, though it hadn't left their warehouse. This is "Guerrilla Marketing." We will force our product on you, and you will be too busy to return it. "We will get your money!" Scummy!! The website says 14-day cancellation, no charge for shipping, but clearly from this complaint site, everyone has to waste time calling to complain to get shipping money back. Also, by partially crediting the "frozen" portion of my order, they hope you don't do the addition to verify a full refund. They hope to abscond with their "handling fees". Scummy, Scummy company, with very low quality, high sodium, soy-based cheap food. Gross!!! The Jenny Craig in my neighborhood closed. I don't know where to find a healthy alternative.

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    Response from Nutrisystem
    The Nutrisystem Program is consistent with national guidelines for general nutrition. The use of portioned-controlled foods in a structured, low calorie diet plan has been found to facilitate dietary adherence and enhance weight loss. Home delivery of our low fat, low GI foods adds to the convenience. To address some of your specific concerns:
    Fructose (found in the Whey Protein Shakes) has a very low GI compared with glucose and sucrose. In research, fructose showed minimal changes in blood sugar levels.
    The Nutrisystem programs (including the recommended grocery additions) provide approximately 2000 mg of sodium daily. This adheres to the recommendation of the US Dietary Guidelines 2010 of less than 2300 mg for the general population. The average American consumes 3400 to 4000 mg/d of sodium. For those individuals with special needs, such as hypertension, a low sodium menu with the target of 1500 mg is available.
    Soy protein is a high quality complete protein and is used as a healthier alternative to meat. Soy foods have been shown in clinical trials to lower cholesterol and reduce blood pressure. The American Cancer Society states that current research finds no harmful effects from eating soy foods.
    The majority of individuals tolerate gluten; only those individuals with an allergy or intolerance to gluten would experience inflammation.

    We are sorry to read that you were unsatisfied with the products. Nutrisystem offers.

    Customer ServicePriceStaff

    Reviewed July 11, 2013

    I chose Nutrisystem to help me jump-start my weight loss. I figured the cost would be my motivation to stick with it, and that the weight loss would eventually take over as motivation to keep going. I've found most of the food to range from okay to delicious, and the few things I didn't like, they replaced with a smile. Some people have complained about the cost of canceling after one month, but you're told up front that the special discount/free shipping comes with a 2-month commitment, so it's ridiculous to complain. I've dealt with their customer service several times already and have found them extremely friendly and helpful. Bottom line, it's easy and delivering as promised. I've been on it about a month and have lost 12 pounds so far, and it was easy. I would recommend it, and in fact already have.

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    Reviewed July 9, 2013

    First, just the facts. In 16 months, I lost 44 pounds from 266 to 222. Reduced 4 inches from chest, 11 inches from waist and 5.5 inches from hips. That was great and amazing. My secondary goal, however, was to learn something about nutrition, especially that I was recently widowed and on my own. I have grown especially the roll of vegetables and fruits which I will continue now on my own. I am frankly amazed to think I ever weighed 266 pounds! Thanks, Nutrisystem!

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    Price

    Reviewed July 9, 2013

    ...and that's it, getting healthy meals that along with the recommended exercise, brings desirable results at a decent price. I have no complaints. By the way, the service is just great.

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    Reviewed July 7, 2013

    I was on the Nutrisytem plan for 3 months and that was what I had planned on doing from the start. It was a way to get started on a diet and now I think I can do it on my own for another 10lbs. I have lost 25lbs. One of the keys is that you do have to exercise. The food was good and gave you the right portion control which is very important. I would recommend this plan to anyone who wants to get started losing that weight and just take it from there.

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    Reviewed July 6, 2013

    The program was great. It got me started and thinking differently. The food was great with so many choices. Highly recommend to anyone that needs to kickstart a lifestyle change.

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    Reviewed July 3, 2013

    I have reached the goal I had in mind, which was to lose 20-25 pounds. I am at the 21 pound mark now and still have about 2 more weeks to remain on the program. I reached this goal in 4 months. I feel and look so much better and hope to continue on this path, and eat healthy and exercise each day for the rest of my life. After working so hard at it, I think it's important to keep on track!! Thank you Nutrisystem!!!

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    Reviewed July 3, 2013

    I was skeptical when I started the program, but I had to do something different because I couldn't get the weight off just by tracking calories on my own. The program made it easy to not eat so much and the food is really good. It is so convenient that I may continue to use it for my breakfasts and lunches. 40 lbs. lighter and loving it!

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    Reviewed July 2, 2013

    More than what I hoped for... lost 75lbs in 5 months... lost 6 inches in waist size and am wearing pants I haven't been in for 25 years!!! Food was acceptable and I had a struggle eating what they wanted me to eat after about a month. Got past it and the rest is history... SUCCESS!!!

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    Reviewed July 2, 2013

    I have tried various diets before I decided to try Nutrisystem. Honestly, I thought I cannot afford it and that it probably tastes bad and would leave me starving... Well, all those were not true. My monthly grocery bill ended up much less than otherwise; the food was tasty and sufficient. I never felt hungry, but was always full and satisfied. I felt energetic and healthy. Furthermore, I lost the weight I needed to without any effort and/or work out. Nutrisystem really took out all the work from losing weight.

    There was no portion measuring, no calorie counting, no starving for chocolate, no thinking of what to cook or buy at the store. It's just all there. Open the box and lose weight. It's just that simple. It gets even better. By time you lose the weight you want, your mind will be retrained to eat healthy and in moderation. The reason why is because this is not so much a diet, but an eating plan. I loved every minute of it. I feel great and I look great. I've been off Nutrisystem for a few months now and I am keeping my weight right where I left off when I stopped Nutrisystem. It just doesn't get any better. Thank you, Nutrisystem!

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    Reviewed July 1, 2013

    I felt the program worked very well. I lost the 26 pounds I wanted, and it taught me to recognize and appreciate serving size and good eating habits. However, I must be honest, even though I followed the program, I didn't care for most of the pasta dishes, didn't care for the tomato based sauces, but then the good taste probably is a problem with nutrition control. Otherwise I felt the program worked well as advertised.

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    Customer Service

    Reviewed July 1, 2013

    The program works. I would give the program results five stars, but the lunches and customer service bring the rating down. I had great results, but wasn't given the promised family discount even though three of us joined.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    No response received
    Verified purchase

    Reviewed June 30, 2013

    Let me start with my age, 93 years old. I have been on Nutrisystem for five months. During that time, I have lost approximately 25 pounds. That combined with the much slower weight loss (when I was not utilizing your program) has allowed me to cut my medications by 75%. What I like the most about your program is it is so easy for me to fix. At my age, independence means a great deal.

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    Kelly increased rating by 2 stars.
    Sales & Marketing
    After a positive interaction with Nutrisystem, Kelly increased their star rating on July 2, 2013.

    Updated review: July 2, 2013

    Thank you to Jean, a supervisor at Nutrisystem, for resolving this matter and crediting my credit card the $82.00 "cancellation fee" that was never supposed to be charged. She also assured me that the employees would be made aware of the cancellation policy so this doesn't happen again.

    Original Review: June 29, 2013

    I am a new customer to Nutrisystem, and I ordered the month-by-month auto delivery program. However, when I called in to cancel my auto delivery, Robert informed me that I would be charged $82.00 to cancel. What!? I was not aware that I would be charged to cancel. Robert tells me, "Yeah, most people don't realize that when they sign up." Okay, so Nutrisystem needs to put that in big bold red print..."WARNING, if you cancel your auto delivery, you will be charged!" Buyer, beware! This is a scam! Robert rudely laughed and argued with me about it, sounding as if this was a common occurrence.

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    Response from Nutrisystem
    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Best Regards Jean 1-800-585-5483 x 3025

    Price

    Reviewed June 28, 2013

    My husband recommended Nutrisystem as my diet for weight loss. I have been struggling with what's on my plate and going to the gym 4-5x a week. I even considered hiring a personal trainer because I was desperate. I'm on my 3rd baby and it was harder than ever to lose the weight I gained being pregnant. I didn't want to get the Nutrisystem because it was expensive and we were on a tight budget. Well... I got it anyways. The food that I ordered came perfect! Nothing was spoiled when it arrived, nothing was damaged, etc...

    I can honestly say that Nutrisystem helped me in my diet and I did lose weight. It gave me knowledge of how to diet properly and what is good to eat and not to eat. It helped me with portion control also. When it came down to the ending of my 28-day meals, I called to cancel because I couldn't afford the next cycle. They said I had to pay the shipping and handling of $82 since I am canceling. That's the only thing that upset me the most about Nutrisystem. Most of the foods I got did taste good that it made me excited for the next day to eat. The tuna casserole, the beef thing in the cup and the lasagna were disgusting out of everything else I ordered.

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    Reviewed June 27, 2013

    I liked their food just fine. What I could not tolerate were their continual charging of my credit card, lies, refusal to credit, lack of customer service and beyond horrible business practices. I will never use their products again. Their company is in business by defrauding consumers. Unacceptable!

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Insufficient response received
    Verified purchase

    Reviewed June 27, 2013

    My husband and I were on Nutrisystem for 3 months and could not be happier with our experience. This has to be the easiest and healthiest way to lose weight. If you are married, it is ideal if your spouse does it with you because you can be an inspiration to each other.

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    Customer ServiceStaff

    Reviewed June 26, 2013

    As a Cancer survivor for close to 3 years, I had been having serious issues with weight gain, and also other health issues. After a vacation in New York, I knew I had to do something about my weight. We walked that day close to 5 hours. When I returned to my room, I was so out of breath and my legs were all red and swollen with a rash. When we returned to our home in California, I threw down my bags and grabbed the phone to call Nutrisystem! If Marie Osmond can do it, so can I! I so admire Marie for all her triumphs and success! A few months before, we went to Las Vegas to see her show with Donny. It was the best floor show I have ever seen and I have seen quite a few in my 72 years! After a week, I saw results! I loved all the foods, especially the frozen foods and I always enjoyed my desserts!

    I walked a lot trying to do my 30 minutes a day. Then one day, my husband surprised me with a stationary bicycle. At first, I could only do 5 or 10 minutes, with a level of 3 which was low. After a while, as I was watching my favorite show which is "Marie", I looked down and couldn't believe it but I was doing 20 minutes with a level of 7 and 8! After being on the program for 5 months, I reached my goal weight which was 40! I couldn't believe the scale! What I thought was impossible was very possible! I faithfully get on my bicycle every day! I feel bad if I don't exercise! I know I am keeping my heart and lungs in good, healthy condition, as verified by my doctors.

    I am on maintenance now and if I need encouragement, I call the counselors at Nutrisystem, who are so kind, encouraging and informative. Before anything goes in my mouth, I check the fat content and calories. Yes, I do have an ice cream cone once in awhile to treat myself, but I always check my scale to make sure I am always within my goal weight. Thank you, Nutrisystem, for changing my life! I will be forever grateful!

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    Reviewed June 25, 2013

    Using this Nutrisystem plan and its food, I lost 30 lbs. in a year. This is a big deal, as I have a huge permanent blood clot near my heart and into my neck that severely limits what I can do physically - so I lost that weight with very little exercise. It also taught me a strong sense of portion control and got me off sugar and diet soda. I already have bragged you up to people and I may be back myself depending upon how well I do alone.

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    Reviewed June 25, 2013

    I like Nutrisystem because if you follow the plan, you will lose the weight whether you exercise or not. It's also nice to be able to buy a la carte to maintain after reaching your goal. Drinking lots of water is the key.

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    Reviewed June 25, 2013

    I started the Nutrisystem plan to get myself going and planned on only doing it for 3 months. That is what I'm about to do. The end of my third month is coming up. This has helped me to get started and to know what I need to do. I feel confident that I can continue to lose on my own and I always can come back. I have lost at 2.5 months 21lbs and I'm happy with that. I have my daughter starting the diet now. She started last week and I hope that it will work for her. My sister started on the Nutrisystem first, so it is all in the family. I think it works.

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    Reviewed June 24, 2013

    If you follow this program, you will lose weight and feel better. It just works. The principles of small, more frequent meals including food with low glycemic index and fiber work!

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    Reviewed June 23, 2013

    I would highly recommend anyone who needs a simple and yummy way to lose weight. I loved all the online tools too. It was delivered and very organized. I lost 20 lbs in three months.

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    Reviewed June 23, 2013

    I went on Nutrisystem in January 2010. I followed the diet for 6 months to the letter. I started at 289 lbs. I finished at 241 lbs. I lost 48 lbs and kept it off for three years thereafter. Nutrisystem taught me how to eat properly. I am a diabetic. I went from four insulin shots per day to two. During the time on the diet, my blood sugar numbers improved ten folds. I’ve tried every diet known to mankind. I can honestly say that Nutrisystem is the only diet that has ever worked for me. I now want to lose another 30 lbs, and I will go on Nutrisystem again as soon as I decide when I want to start.

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    Reviewed June 21, 2013

    Having been a part of the Nutrisystem family, I have definitely learned portion control. Controlling my urges to snack, when I shouldn't, I have lost weight; I have an exercise program, and I am feeling very healthy. My thanks to your help in accomplishing this.

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    Reviewed June 21, 2013

    Not only did I not lose weight on this system, I also had a very, very hard time cancelling. I specifically asked them to cancel my account, and they did not, charging me AGAIN. Then they went on to say that they hold no responsibility over what has happened, that it was MY fault. I am absolutely disgusted with them and I definitely do not encourage anyone to waste their money. They are just trying to get your money and keep it.

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    Reviewed June 20, 2013

    I loved my Nutrisystem experience!!! I was focus and lost twenty pounds. I wanted to lose 10 more but being Caribbean, everyone started to tell me I was losing too much :). My advice to those who want to try Nutrisystem is to go for it! But please stay committed and dedicated. It can be hard not to cheat when things are available to you. But remember the money spent and the results you are looking for and I promise it will work in your favor!

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    Staff

    Reviewed June 20, 2013

    I see a lot of negatives about Nutrisystem. A lot of people complained about the portion sizes and the taste of the food. Let me deal with these complaints in order:

    If you are on the plan, you obviously already ate too much. Go ahead, admit it. There is no magic bullet. I like to eat, so do you. And controlling portion sizes is important in losing weight. Being a bit hungry now and then in normal when you are restricting calories, as the Nutrisystem plan does. The plan does that because it works. As for the food itself, you have to learn what you like and what you do not. I find the snack and breakfast bars to be really good. Some of them are better than anything you find on the store shelves. Obviously, some of the entrees, being vacuum packed, are not all that great, but they are palatable. If you consider yourself a gourmet or a foodie, you probably should not be on this plan.

    The food is not that bad. I think a lot of the comments saying the food is terrible are coming from people looking to rationalize quitting the diet and going back to the same old lifestyle of pigging out. The people complaining about it not being organic or healthful enough? I doubt those folks got fat eating apples and granola. They got fat eating the usual suspects: chips, bread, ice cream, and so on. I was on Nutrisystem a couple years ago for about 14 weeks and I lost 23 pounds. I went off the diet and gained a lot of the weight back because I went back to my same old eating habits. I am back on Nutrisystem because I know that it works if you stick to it, and you will not starve to death.

    It is not a crazy diet of just grapefruit or just sardines or something like that. It is not low carb but it is fairly low glycemic, which is what makes the most difference. If you are serious about losing weight, you need to accept the fact that you will be hungry sometimes, you will have to eat more vegetables and less comfort food, and you should exercise some. If you go on Nutrisystem, or even design your own plan that mimics the caloric intake of Nutrisytem (easy to say, but hard to do, and stick to it), you will lose weight, guaranteed.

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    Reviewed June 20, 2013

    I received the Nutrisystem food and it tasted ok. However, the food gave me stomach issues the entire time. Instead of going through the trouble of returning the food in the 14-day period, I decided to just keep food, use the 1-month supply and not re-order. Seems to me to be a fair request. They instead charged me an additional $80 to stop the program, even though I was not happy with the food. It seems to me that it is easier on all, that I did not have them pick-up the food and refund me my money. Also, the ingredients listed on the packages are all things we are told to limit like WHEAT GLUTEN. I was disappointed with all aspects of Nutrisystem.

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    Response from Nutrisystem

    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    No response received
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    Price

    Reviewed June 19, 2013

    Most of the food tasted fine but not worth 9 dollars a day and I was spending at least another 50 dollars a week on grocery items to go with the food. I didn't lose a single pound in a month on the program and I had terrible gas. But I couldn't quit early without penalties. Basically, I wasted 500 dollars that I could have spent on a gym membership. Stupid me.

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    Response from Nutrisystem

    We appreciate you taking the time to provide us with this feedback! We understand that weight loss is a difficult journey and unique for each individual. On the Nutrisystem program, results vary per individual and there are many factors that can influence weight loss. For this reason, we have a team of trained weight loss counselors that can assist you with setting and achieving personal goals. Also, a Counselor can provide you with tips for including cost efficient grocery additions to your program. On Nutrisystem it is necessary to supplement the entrees with fresh grocery items for a healthy, balanced diet. Your meal plan has been designed to give you all the essential nutrients needed for optimal nutrition as well as for sensible weight loss. You can contact a Counselor 7 days a week from 7 am-Midnight EST at 1-800-585-5483, opt. 3.

    Sometimes people experience gastrointestinal discomfort when changing their eating habits. The most common cause of gas or bloating in our program is due to the high amount of fiber present in our products and in the fruits and vegetables you add in to complement your program. Our program delivers the recommended fiber intake consistent with the American Heart Association, which is often much greater than our consumers are used to eating each day. You body typically adjusts and these symptoms subside within the first couple of weeks on the program. To limit initial gas and bloating in our program, we recommend drinking water with meals and consuming a minimum of eight glasses of water per day. If you need additional tips or you feel you've been experiencing these symptoms for a prolonged period, please contact a Counselor who will help adjust your meal plan and provide further tips to help minimize discomfort associated with gas and bloating.

    If you're not 100% satisfied with your 28-day program, you are able to take advantage of our 14 day Money Back Guarantee. Call 1-800-727-8046 within 14 days of receiving your order and send the remaining weeks of non- frozen food back for a full refund—simple as that. We'll even cover return shipping! (Offer good on new 28-Day plans, first order only. Limit one guarantee per customer.)

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    Price

    Reviewed June 19, 2013

    I think the product is good overall. However, it tends to be the same food over and over each day. I have used the product twice and the second time I did not lose any weight. I would use the product again but it seems a little costly.

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    Reviewed June 18, 2013

    I now look like Terry Bradshaw and will start playing QB soon. You delivered on your promise. What more can I say? I'm satisfied with the results. Lost 30 pounds.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 18, 2013

    On 5/31/2013, I received the first shipment of my silver program. I quickly read through all of the material and created my grocery list. On Day 1, I had my Nutrisystem meal for breakfast and lunch, and my stomach began to hurt and I got the worst headache. Chalked it up to not feeling well. On Day 2, I decided to eat my regular meals to let my system recharge and had a Nutrisystem dinner; again, the stomach pains began and my head began pounding. I decided to give my body a rest on Day 3 and not eat any Nutrisystem meals.

    After reading the risk-free guarantee ("Risk-Free Guarantee: Give us 14 days. If you're not 100% satisfied, call 1-800-727-8046 and send the remaining weeks of food back for a full refund, simple as that. We'll even cover return shipping! [Offer good on new 28-Day plans, first order only. Limit one guarantee per customer.])", I thought I'd keep trying for 14 days.

    On Day 17, I called the 1-800 number and told the customer service rep my complaints. He immediately transferred me to another department. The second rep, I told her my problems and that I wanted a full refund since I had tried the product for 14 days. She said it was past the 14 days and I couldn't get a full refund. I told her it says on the site to give you 14 days, and I did, but I'm not satisfied and the food literally made me sick.

    I asked to speak someone else, so she transferred me to Deana. She was completely rude and not helpful. She said the policy states you have to call within 14 days, and if I wanted to return the remaining product for a credit, I could. I again stated the website says 14 days, and she said I could file a complaint with my credit card company and she would send them the policy.

    This is the most unprofessional company I've ever dealt with. Completely false advertising on their website and rude customer services. My daughter also ordered Nutrisystem the same time and called the same day I did, and she received a full refund. I think it's discriminating to fully refund one customer but not another.

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    Response from Nutrisystem
    We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.

    Best Regards Jean

    No response received
    Verified purchase

    Reviewed June 17, 2013

    My husband and I have always eaten the proper food, but as we started to age, the weight naturally started growing as well. Nutrisystem taught both of us that the most important thing in weight control is "Portion Control." Once you master the amount of food you eat, you seem to stabilize quite nicely. I also think that the quality of your food has increased substantially. Although I didn't have a lot of weight to lose, the small amounts are sometimes the hardest to lose. Thank you and I would not hesitate to use your program again.

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    Reviewed June 17, 2013

    It is an easy, convenient, and extremely effective diet program. I can't say that I was never hungry, but the resultant weight loss was well worth the sacrifice.

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    Customer Service

    Reviewed June 17, 2013

    Nutrisystem changed my lifestyle and ultimately my life. I lost 40 pounds over a six month period. I learned good eating habits, portion control and the importance of meal planning. I got back into serious fitness training (Serious for me at least :-) ). I went into the maintenance program, learned to cook healthy foods and keep the weight off so I was ready to do it on my own. It has been a year and a half now and I am still maintaining. I would recommend Nutrisystem to anyone that wants to control their weight. You only need to bring a few tools of your own... discipline and determination.

    There is one weakness. Customer Service sucks. I tried to get assistance more than once and was pretty much blown off each time. Promises were made and never kept. I was told I wold be called back right away. That was four months ago... still waiting. Too bad, because it is otherwise a great program and a great tool.

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    Reviewed June 17, 2013

    I began the NutriSystem weight loss program on 01-01-2012 after being on several different programs. This is by far the best program that I have ever been on. I lost 150 pounds in 11 months while I was on the program with very little exercise. The meals were great and I always felt as if I had plenty to eat without feeling hungry. I went off the program in December of 2012 and I still continued to lose weight. I lost an additional 20 pounds. The program teaches you how to eat and eat the right foods. I spend a lot of time on the road and used to stop at fast food restaurants. I have learned that there is nothing you can really eat at a fast food restaurant and drive right by them. Their food is filled with sodium - even the salads if you look at them for nutrition content has elevated amounts of sodium in them. I have been going to supermarkets and making salads from their salad bar and picking up like a turkey sandwich on whole grain bread and a little bit of fruit. I can't believe how my energy level has gone up since losing the weight and I feel great. I have had no problem in keeping the weight off. Thank you, NutriSystem for helping me out. P.S. I don't have a lot of pictures of before but if necessary I could submit one at a later date.

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    Price

    Reviewed June 14, 2013

    The price is bad. I want to lose weight, not go broke. I was just looking for some help, not run around and lose money.

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    Reviewed June 12, 2013

    Knowing someone else was doing Nutrisystem and getting results, I decided to try it in order to get back down to a proper weight. I know everyone talks about watching portion sizes (which is probably more important than watching calories), but Nutrisystem made it easy. After I got past week 2, I was used to small amounts of food six times a day.

    Once you get that down, you realize how easy it is to stick with the lifestyle for life. You do have to watch what you choose to eat and how much. But Nutrisystem gives you food you'd not expect on a diet, and that reinforces the importance of portion control. Other diets fail because you sacrifice all you love to get to your goal, but then what? You never learned how to allow yourself to live while eating sensibly. Of course, Nutrisystem pretty much ruins you for restaurants. What I could have eaten without a second thought could easily make 3-4 meals by itself. It's no wonder American society has become so obese.

    Best of all, no crazy amounts of exercise to get to your goal. I didn't have tons of energy on the diet, but I did manage to stick with going to the gym regularly for some light to moderate weight training (to maintain tone and strength), and I still lost 2-3 pounds a week. So, I didn't have to commit to some insane amount of activity to make it all work. As such, I don't have to relearn a diet routine to account for reduced activity after the weight loss phase.

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    Reviewed June 11, 2013

    This program got me in the habit of eating the right portions. Treating myself to 5 chocolate raisins, eating them slowly as other items of my favorite foods.

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    Reviewed June 11, 2013

    Hello all! I have been on Nutrisystem since late September and paired with exercising, I have gone from 274 to 212 in 8 months. I feel like a brand new person! The only reason I am stopping the program is because I feel like I have been given the power to make my own portions and have self-control. I gave this 4/5 because of the quality of food. I loved the breakfast and lunch options, but I wasn't crazy over all of the pasta based dinners or all of the crunchy, savory "desserts." I highly recommend Nutrisystem to anyone who can stick to a guided program!

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    Reviewed June 10, 2013

    Nutrisystem really has got it down. When they say all you have to do is eat the food, it's not a lie. So easy to follow you can't help but lose weight. The staff is also great to talk to. It was a good experience and the weight is still off.

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    Reviewed June 9, 2013

    Since starting Nutrisystem in May 2012, I've lost 94lbs. I've always been skeptical of diet plans and started this one with little faith. Boy, was I wrong. In the first month, I lost 25lbs. Thankfully, I didn't take this journey alone. My roommate is also on Nutrisystem, and between the two of us, we've lost over 150lbs. Our success has prompted friends and co-workers to also start the program. The great thing about NS is that you can still eat things you enjoy, like pasta, pastries, and ice cream. Anytime someone asks how we've lost the weight, we proudly say that we did it with NS.

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    Response from Nutrisystem

    Wow between you and your room mate you lost a whole person. Please remember that every person you refer and place an order you will receive a $30.00 Buddy Bucks Coupon. Thank you so much for allowing us to assist you! Congratulations on your successful weight loss. We appreciate that you took the time to share your experience and look forward to helping you continue to lose weight and maintain a healthy lifestyle.

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    Reviewed June 8, 2013

    Great food. I lost 20 pounds in 2 months! Food was great. I was hungry at first but was great. Program worked fantastic! I will do it again if I gain weight back! Why would you not do the program?

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    Response from Nutrisystem
    Thank you so much for allowing us to assist you! We appreciate that you took the time to share your experience and look forward to helping you continue to maintain a healthy lifestyle.
    In fact, we have Transition and Maintenance programs that are a vital part of our program and encourage you to talk to a counselor if you need further assistance. Please call 1-888-849-4686.

    Best Regards Jean

    Verified purchase

    Reviewed June 7, 2013

    I lost 20 pounds and only Nutrisystem had the methods that finally worked for me. The small portion sizes really made the difference. Now I'm comfortable eating smaller portions. I never would have been able to cut down on portion sizes without Nutrisystem.

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    Reviewed June 5, 2013

    Of course, I am responsible for what I write! Except for that ridiculous warning given in this comment box, I was very pleased with the program provided by Nutrisystem. I learned many good habits as a result of my experience and I lost about 26 pounds over eleven weeks.

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    Reviewed June 5, 2013

    Loved the food and it really works. My only complaint is that I can't stay on it forever. It was a bit pricier than doing it on your own.

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    Reviewed June 2, 2013

    I would have ordered all frozen entrees and ice cream if I had the choice. I have a lot of freeze-dried entrees and lunches left over after I lost my desired weight. I guess I'll save them for my next diet.

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    Reviewed June 1, 2013

    They have all different kinds of foods... something for every craving. You will love the frozen selections... you will feel like you are not on a diet.

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    Reviewed May 31, 2013

    I have used Nutrisystem about three times over the last 20 years, for anywhere from 12 to 20 lbs. of loss (about 3-4% of body mass) in two to three months. Has worked for me because it really takes most of the decisions out of the process, and is relatively easy to take lunches and snacks to the office. Most of the entrees are reasonably good. (Look: It's diet food. It is never going to be as good as the real thing. But it is generally tasty and satisfying. You still need determination, a goal, and willpower.)

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    Reviewed May 31, 2013

    I was interested in buying a la carte items for maintenance. I wanted to buy the Select 10 package, but then I saw that you were automatically enrolled in a three-month program. I wish you could buy a la carte items as needed and not be committed to a 3-month program. That is the only thing that would keep me from buying from Nutrisystem. I am only looking for a month of maintenance.

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    PriceStaff

    Reviewed May 30, 2013

    I was considering ordering Nutrisystem to drop a few pounds and was pleased to see a starter kit from Walmart for $45. Was I shocked, the food is simply terrible! Full of processed chemicals. A few of the snacks were edible. The small amount of food simply isn't worth the cost. I did even more research about their questionable and misleading business tactics in cancelling their program. Not what I expect from a company that has been around as long as they have. Glad I found out in time before signing up. What is even more incredible is that it is $300 a month! I also have to wonder if Nutrisystem staff are sneaking reviews on this site. Save yourself the money and heartache. You can buy fresh real organic food for a lot less. Eat sensibly and exercise. This is what I will be doing. My advice is to stay clear of this company. Good luck.

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    Reviewed May 30, 2013

    I had been fighting weight gain, up and down, for years. Raising children, taking care of aging parents, lack of money, all kept me from taking the step to sticking with a program that would help me achieve my goal. Nutrisystem was easy to follow. The meals and snacks could be used away from home or on vacation. Nutrisystem taught me how to eat, and made me realize I needed to put less on my plate!!! I have lost 24lbs and am maintaining that weight. Thank you Nutrisystem!!!

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    Reviewed May 30, 2013

    Thirteen years ago I started a new career. I went from a physical job to a desk job. Over those 13 years, I gained 75 lbs and I was finding it was getting harder and harder to play sports and Mountain/Road bike. A buddy asked me to do a road race with him in later this year and I thought there is no way I can do this at my current weight. So March of this year, I decided to start the NS program and exercise with my road bike on a trainer (in-doors). I have done other races before and I have only lost 15lbs in 3 months and tried to watch what I was eating.

    After the first month on NS, to my amazement, I dropped 25 lbs. I have dropped 12lbs in April and 14lbs this month for a total of 51lbs. I have another 20lbs to get to the healthy BMI zone. Now some of you may say that it's because of the exercise. Well, it is a big part of it and if you think you are going to diet and keep it off without excesses, then you are destined to fail on any program. With Nutrisystem, the convenience is no thought in what to eat. I am given a breakfast, lunch and dinner, a snack and dessert for around 1100cal a day. I would add the food I would need like vegetables, hardboiled egg into my large salad at dinner or whatever to get me to 1500cals, and it's working.

    I haven't felt this good in probably 10 years. I have gone out for pizza and beer (first month) with the boys after hockey and instead of cutting back on cals, I did an extra hard workout to make up for it. One of the biggest things I have learned was portion size. I am not in my 20's anymore and the body just doesn't burn them off like they use to. I need to exercise 30 minutes a day 6 times a week to maintain a healthy body weight. This plan is not for everyone and that is why you should try the 7-day sampler or check out the Costco deal. Check out the food, see if you like it and agrees with you.

    Personally, the portion sizes are good. I usually don't feel hungry unless it is time to eat. There are some foods that I really like. There are some that are just okay and some I just can't stand and will never order again. I was a little gassy when I first started, but that went away. I use the member's website and the Android/iPad app to track my exercise, meals, water and weight. It is a useful tool that will assist in your weight loss. You can see what you have eaten and what could have caused your weight gain. I have never dealt with the customer service and I have only had a few things replaced in my orders, so I can't comment on that. I live in Canada and never had an issue with delivery, but I wish we could get the frozen products here.

    Overall, I am very happy with Nutrisystem and I feel it has given me the tools (portion size and now energy) to continue after they are gone. I realize that I need to do 30 minutes every day or it will be back in no time. Good luck to everyone who is considering NS. Read the fine print and I hope you are as successful as I have been.

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    Sales & Marketing

    Reviewed May 29, 2013

    Tried to place a single order yesterday. I learned, to my dismay, that I'd be assessed a $90 penalty if I didn't order the 2nd month. I felt the whole deal was a bait and switch. Will never order from Nutrisystem again and will share my views with others. I have some gift cards and won't use them. I certainly won't give them to anyone to use. You've lost me.

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    Reviewed May 29, 2013

    I received first 28-day supply. 90 percent of it has tasted good to excellent, and I've lost about ten pounds from 180. The system works. When you feel really hungry, you know you're losing it. An NS snack helps to take the edge off. I have another 30 days or so to go. I know I'll meet my goal to be back at 155 lbs, my 17-year-old weight, in the CCC.

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    Reviewed May 29, 2013

    For me, Nutrisystem was easy to follow with all the instructional tools available both online and included with the shipments. I knew what types of foods I should choose throughout the day and how much of each. I enjoyed being able to pick extra of the NS meals I loved the most and skip the ones I didn't. There was a large selection of foods to choose from (both NS and add-ons) that kept me from getting bored, even after several months of using Nutrisystem! Plus the food was very good!

    I enjoyed reading the blogs other members posted... Many of them I could relate to, letting me know I was not alone in the long weight loss journey. Also, when I posted concerns or bragging moments, I had tons of support from others sharing the same feelings. Having support can really keep you motivated and going in the right direction. After losing 80+ pounds, everyday someone will ask me how I did it and I tell them with Nutrisystem. The next question they ask is: "Oh, isn't that where you have to buy their meals?" Yes, I bought the meals until I met (okay, and I exceeded) my goal weight.

    Now I use what I learned and apply it to my everyday life, and have not gained back a single pound since I started eating normal meals all the time. I can eat out, go to parties, host cookouts and have the knowledge to make good choices on my own! I've learned proper portions and healthier choices. That is why I think Nutrisystem works... because it teaches you how to eat better on your own in everyday situations. With other fad diets I've tried, as soon as you stop the program you gain all the weight back. But with Nutrisystem, I have not only lost weight, but I've gained a ton of wisdom!

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    Reviewed May 29, 2013

    This program really worked for me. It taught me how to eat properly. I am able to maintain a healthy weight for the first time in my life!

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    Reviewed May 28, 2013

    I believe Nutrisystem worked for me because of two significant reasons: 1- I learned a valuable lesson about portion control; and 2- the packaged meals allowed me to have a balanced diet and provide a choice of meals, snacks and deserts that would be difficult for me to buy and prepare on my own.

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    Staff

    Reviewed May 27, 2013

    I found the food to be surprisingly good. I was on the program for 11 months and have lost 6-7 dress sizes and 70lbs. It has been a year and half since and I am still the same weight, but continue to tone. Many people in my life asked what I had done and how I was able to have such success. I was happy to tell and was surprised to learn that about 7 family members and close friends had started the program after me. I remain thankful for the NS lifestyle and confident that I will continue to grow and my health journey for the rest of my life.

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    Price

    Reviewed May 27, 2013

    My wife decided to buy one week (one box) at Walmart. We are disappointed. The food doesn't taste good. Even Chicken Alfredo had a strange taste and color was not white but brown. We are trying to eat healthier. We are avoiding sugar, carbs, starch, bread... We are trying to eat lots of green stuff. Now this Nutrysystem is loaded with carbs and sugars - pasta, mashed potato, bread, pizza, etc. But portions are so small that is laughable. I understand it is a diet, but volume of food is too small. Bars. They could include bars based on sugar alcohols (such as Atkins bars), but no, these bars are loaded with sugar and syrup.

    So what is the point of this diet? There are carbs and sugars, but portions are so small that total calorie intake is low. But why would I buy this untasty food to get small tittle portions of sugar? You can do this yourself. Just cut portions you eat to so small that you will be starving all day long. It will be cheaper and tastier, and probably with less chemicals and preservatives... Waste of money...

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    Response from Nutrisystem

    We are sorry to read that you did not enjoy the entrees! Thank you for your feedback on the variety included in the Jumpstart Kit available at Walmart. Nutrisystem Direct currently offers a wide variety of entrees (over 150 entrees) for breakfast, lunch, dinner and dessert. On Nutrisystem, you can enjoy foods like donuts, pizza, and even ice cream, all while losing weight! The Core and Select plans allow you to customize your order so that you can receive items that are your favorites!

    We are happy to hear that you are working towards a healthier lifestyle. The Nutrisystem® plan features "good carbs" (low glycemic), but it is not a low carb meal plan. Nutrisystem is based on the science of the Glycemic Index, which measures the quality of carbohydrates and how they impact your blood sugar levels. Carbohydrates that break down slowly encourage stable blood sugar levels so they rate well or "low" on the Glycemic Index. The slow and steady breakdown also produces a greater feeling of fullness. With the recommended combination of fresh grocery items and the Nutrisystem® entrees and snacks, we do the work for you.

    We understand your concern about the portion sizes of the Nutrisystem entrees. With Nutrisystem we do all of the counting, weighing and measuring for you. The Nutrisystem® program provides approximately 65-70% of your daily calorie needs. To complete your Nutrisystem® program, you will need to add in additional grocery items including vegetables, fruit, and low fat dairy and protein choices. We have grouped these grocery additions into 3 simple categories called PowerFuels, SmartCarbs and Vegetables. Descriptions of these foods can be found in the Personalized Daily Planner, which is included in the Walmart Kit. The addition of these grocery items ensures that you are receiving a well balanced diet!

    Reviewed May 27, 2013

    First, NutriSystem claims that they have been helping people lose weight for over 40 years. They forgot to mention that was only after they suddenly shut their doors and kept the money of everyone who was currently participating. So now, they reappear with their same old tired recipes and the folks that so badly want to lose weight line up. It is so sad to see. I suggest you try Weight Watchers, the only thing that has worked for me. I got healthy AND lost weight eating fruit, vegetables, lean meats, etc. I feel so healthy!! And guess what happens when you reach your goal weight? You continue eating the same great food because you have retrained yourself. Instead of gaining it ALL back after going off their tasteless meals. I'm just saying ;)

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    Response from Nutrisystem

    Thank you for taking the time to post your feedback. We are glad to read that you have established a healthy lifestyle! Nutrisystem did transition from a center model to our current structure which allows us to continue to assist customers from the convenience of their homes.

    We launched our current line, Nutrisystem Success, in 2012 and it is our most complete weight loss program ever, designed to optimize weight loss efforts and help improve overall health. The entire program is centered on these four simple principles:

    1. Nutrition: 28 days of food along with fresh grocery additions to create a balanced meal plan that fuels your body for weight loss success.

    2. Fitness: The My Daily 3®personalized activity program provides a practical, easy way to incorporate activity into your daily life.

    3. Transition and Maintenance: Transition and Maintenance plans are available to help you utilize the skills you've learned to continue those healthy eating habits on your own after you have reached your goal weight.

    4. Support: Access to a network of support, including counselors and dietitians, plus tools and trackers to give your program the winning edge.

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    Reviewed May 27, 2013

    The last time I was on Nutrisystem, the products were great; however, any products that I ordered during the hot months I felt were compromised by the heat. They arrived melted and you could tell that even the bars that were not chocolate did not look good. I plan on rejoining soon and taking my daughter along with me for this experience and I am hoping that this problem has been solved at your end.

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    Price

    Reviewed May 27, 2013

    Nutrisystem positives - Food tastes good, great variety/choices, teaches portion control, support is excellent, provides opportunity to add fresh fruit/veggies, very convenient, affordable, packaged to bring along wherever. We reached our target goals in 2 months.

    Nutrisystem negative- Would not stay on Nutrisystem long-term because the highly processed aspect of the food is not healthy. For our "transition plan" we are using "Amy's" frozen (natural) low fat/low calorie entrees and creating some of our own by cooking in advance and freezing.

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    Reviewed May 27, 2013

    Nutrisystem was the most successful diet I have ever tried. I was 170 lbs on July 1, 2012. I am now 147 lbs. My goal is to reach 140 by July 1, 2013. I stayed with Nutrisystem Women's Basic plan for about 4 months. Then I switched to Weekend's Off. By Christmas 2012, I was on Nutrisystem a la carte. I have learned to eat healthy using Nutrisytem's grocery guide and the online support. I have earned two Nutribears. I am looking forward to my third Nutribear by July 1. Thank you.

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    Reviewed May 26, 2013

    As I got older, I found it much more difficult to lose weight. I used to be able to lose 10 lbs easily, but was struggling to get rid of the extra lbs. I now found I needed to lose around 20 lbs. I also exercised regularly and still couldn't drop any weight. I decided to try Nutrisystem and was able to lose the 20 lbs in less than two months. I thought with the portion sizes, I'd be hungry all the time. But after a week, I found the plan kept my appetite in control. With a variety of different foods, there is something for everybody's liking.

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    Reviewed May 25, 2013

    The Nutrisystem program works for me because the food is good and there is such a variety. It is fun to decide what to eat for the day without having to make it. Of course, you add in some vegetables and fruits, but overall, it is so well laid out for you. I have been on other diets but the ease of this works for me. There are meals for on the go days. I felt satisfied most days. Thank you, Nutrisystem, for providing nutritious meals.

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    Robert increased rating by 3 stars.
    After a positive interaction with Nutrisystem, Robert increased their star rating on June 13, 2013.

    Updated review: June 13, 2013

    Nutrisystem contacted me and discussed the issue. They listened and after hearing me out offered a refund. I am impressed that this company stands behind their product 100% and it should be even that much more reason for others to at least give them a chance, if they are planning to lose weight. Nutrisystems did the right thing...something you don't see much of today in this business environment. Their sound eating process worked for me, just not the food itself. Perhaps it can work for you.

    Original Review: May 25, 2013

    From the first day I started on Nutrisystems, I lost weight due to being sick as a dog: diarrhea, farting, burping, bloated stomach from GI problems and more. I don't know where they manufacture this crap, but it isn't food. You can do better by limiting your carb intake instead of ordering this **. However, if you want to be ** and possibly barfing for four weeks, then by all means order the **. You'll lose weight but it won't be in a healthy manner.

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    Response from Nutrisystem

    We are sorry to read about your experience. Sometimes people experience gastrointestinal discomfort when changing their eating habits. Your body typically adjusts and these symptoms subside within the first couple of weeks on the program. Our program delivers the recommended fiber intake consistent with the American Heart Association. To limit initial gas and bloating on our program, we recommend drinking water with meals and consuming a minimum of eight glasses of water per day. If you need additional tips or you feel you've been experiencing these symptoms for a prolonged period, please contact a Counselor who will help adjust your meal plan and provide further tips to help minimize discomfort associated with gas and bloating.

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    Price

    Reviewed May 23, 2013

    I lost all the weight I wanted (30 lbs) on this great program. The food is easy to prepare and very affordable. I loved the meals and snacks!

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    Reviewed May 23, 2013

    I can't eat bell peppers which limit my selections. All the meals with any type of meat tasted processed, not fresh. Eating meatless meals limited my selection to the same couple of foods every day which was boring. I did lose 11 lbs. the first 2 weeks, but next to nothing afterward. I should have lost several pounds each week as I was extremely hungry and felt physically hungry the entire 2 months. I felt like I was starving.

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    Response from Nutrisystem

    Congratulations on losing 11 lbs in your first 2 weeks on the program! Nutrisystem currently offers a wide variety of entrees (over 150 entrees) for breakfast, lunch, dinner and dessert. Nutrisystem can work with you to customize your order so that you will receive items that you will enjoy and are agreeable to you(on Basic program, customization is an additional $19.99). We also have a 30 day return or exchange policy. If you are not satisfied with an entrée, you can return the unopened product to us within 30 days of receiving it and we will replace the item or provide a refund.

    The Nutrisystem meal plan has been designed to give you all the essential nutrients needed for optimal nutrition as well as for sensible weight loss. If you are feeling hungry on the program it is recommended that you contact a Weight Loss Counselor who can help you to adjust your meal schedule or modify your meal plan to suit your individual needs (on the basic program weight loss counseling is available for $19.99).

    No response received
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    Customer Service

    Reviewed May 23, 2013

    It was definitely the right thing for me and worked as described. I lost 30 lbs in 3 month and feel equipped to keep it off. If I ever am in need again, I'll be on the phone asap. Great taste, ease of use, super supports in place. All in all, a really good experience.

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    Reviewed May 22, 2013

    After many years of dieting with limited success, this really worked, and I reached my goal in a few months. Thanks! I do think the requirement of having to write a minimum of twenty-five words is somewhat dumb on your part.

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    Reviewed May 22, 2013

    I followed the program and lost the weight quickly and easily. I never felt like I was being starved to lose the weight. I learned what the good foods to eat are and the substitutes for some foods that I should stay away from. Although at the time, I was unable to exercise but following the program, I still lost the weight I needed to.

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    Customer ServicePriceStaff

    Reviewed May 21, 2013

    Nutrisystem is by far the best decision I have ever made for myself. I started the program in December of 2011 at 179 pounds. I included a picture of me of what I looked like at the time. I honestly don't recognize that girl anymore. I was so miserable all of the time. I had Gerd, insomnia and never ending backaches. I was so self-conscious and shy that I just existed. I will admit I was kind of a snob. I hated pre-packaged frozen food and thought I could lose weight on my own. But with working shift work and a lot of overtime, I would find myself hitting fast food and not even cooking. And when I did, I ate way too much food in one sitting. I had seen several commercials for Nutrisystem at the time. My sister-in-law had just lost a lot of weight doing another program like it, but it was too expensive and she really couldn't say anything good about it, just that it was hard and she was tired of eating certain foods.

    I had tried other programs before and they didn't work for me but I was desperate to do something. I was turning 40 in September of 2012 which to me was a scary birthday but there was no way on Earth I was going to be the miserable girl I was on top of it. I joined Nutrisystem thinking I can try anything for a short time. If I didn't like it then at least I tried. I didn't tell anyone in my personal life because I knew they wouldn't be supportive. Not that my family and friends don't love me, it's just they are quick to remember what doesn't work instead of focusing on what could work. I found the food to be incredibly good and it was so convenient with my work that it was a blessing. I lost very slowly and steady from the get go, I averaged 1.5 pounds or less. I never got frustrated though as I see some people do. Losing is losing and it didn't take me overnight to get heavy.

    The support in the blogs was absolutely amazing! The members have gotten me through so much. They are my heroes! You will never know how many times they have saved me from my self-destructive comfort food craving self! They make me laugh and help me refocus. They also gave me some of the best advice. The advice that helped me the most when I was starting out is that is takes 6-8 weeks for your body to adjust to any change. It is not unusual to lose a lot, lose a little, lose nothing, or even gain. It's your body trying to decide if it has everything it needs to survive. Once it does, it will let go of what it doesn't need. Also, to measure yourself, I would often be losing inches when the scale wasn't playing nicely. I started on NS at 179 pounds. I have gotten down to 138 pounds. I am on maintenance and gained a little bit of weight back when I started eating my own food. However, that was completely my fault and I am back on track following NS guidelines. I had gained to 147 pounds.

    I am back down to 143 and well on my way to losing the remainder of my weight. I want to be about 134. I am still active in the community and use the tools that I was taught. I am no longer the shy, self-conscious, miserable person I was when I started. I am happy, active and deal with stress so much differently now. Instead of comforting myself with food, I go walk until I have the answer or too tired to care. Instead of chocolate, I reach for pineapple slices. Life is good and I have no doubt that I will reach my goal! I have NS and their wonderful community to thank for giving me the tools to find the real me! Thank you!

    Pictures: #1 Right before starting at 179 pounds, #2 Halloween of 2012 at 138 pounds and #3 April 2013 at 145 pounds my first hike which I would have never been able to do before. Very proud of myself!

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    Response from Nutrisystem

    Congratulations on your continued success, you look absolutely wonderful. Thank you so much for allowing us to assist you! We appreciate that you took the time to share your experience and educating potential customers by your success story. Nutrisystem looks forward to helping you continue to lose weight and maintain a healthy lifestyle. Best Regards Jean

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    Reviewed May 21, 2013

    I have used Nutrisystem to lose and maintain my weight (an ongoing fight, I might add) since 1982. It is a reliable, well-understood and well-organized plan which helps me immeasurably and I would (and have) recommend it to any person who is ready to be serious about weight control.

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    Customer ServiceStaff

    Reviewed May 21, 2013

    I suffer with the poor quality of the food because I will do anything to lose more weight. I lost 15 pounds on my first month on Nutrisystem but can't seem to get a second delivery. After many calls to 1-877-718-5646, I have had several different representatives to deal with. The first one blew my mind. Her comment after being of no help was to say, "I hate the computer." Aren't your representatives working with computers? On the subject of delivery, I followed all the rules. I went on my computer and chose my new program (Silver) and sent in my request. Please respond positively! I certainly cannot advise my friends to use Nutrisystem after this experience.

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    Reviewed May 21, 2013

    I liked having food sent to me and not having to shop as much. It forced me to buy more veggies. I had food to take for lunch at work. I liked the easy and go bars for lunch since I often don't have access to a microwave and I enjoyed getting the beer as a milestone. Now that I started again, I hope to reach more milestones.

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    Reviewed May 20, 2013

    I tried to order desserts, not willing to pay shipping. If you are able to include shipping on a full order; it should be able to have free shipping when spending $50!

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    Reviewed May 20, 2013

    I started the program and was on it for three months. I lost 35 pounds by following the Nutrisystem guidelines. I never did get hungry and always felt full. My doctor wanted me to lose 60 pounds and I am still watching what I eat. I am still trying to lose another 30 pounds. I went from a size 46 down to a 42 in three months. I could never do that on my own. I recommend Nutrisystem to anyone who needs to lose weight.

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    Reviewed May 19, 2013

    I lost 32 pounds on Nutrisystem last year. The weight came off safely, about 2 pounds per week. The food was delicious, the program was easy to follow and it fit into my very busy lifestyle. I was delighted with my results. If anyone is considering the Nutrisystem program, I encourage them not to hesitate. Do it. You won't regret it for a moment!

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    Nutrisystem Company Information

    Company Name:
    Nutrisystem
    Website:
    www.nutrisystem.com