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Soft Play recalls Spider Climb playground climbers

The climbing level platforms were designed too far apart

Photo source: CPSC
Soft Play of Huntersville, N.C., is recalling about 200 Spider Climb playground climbers.

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

There have been 37 incidents resulting in 34 reports of injuries.

This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald’s Restaurant Play Places.

The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.

The climbers, manufactured in the U.S., were sold exclusively to and installed at about 200 McDonald’s Restaurant Play Places nationwide from February 2016, through October 2018, for about $350.

What to do

Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

Consumers may contact Soft Play collect at (704) 948-3442 from 8 a.m. to 5 p.m. (ET) Monday through Friday, or online at and click on “Recall Alert” at the top of the page for more information.

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