Two Men and a Truck Reviews

I contracted Two Men and A truck to move my furniture and appliances on 3/7/2023. They charged me $1,480.09. They were moving my stuff for a distance of 13.3 miles. During the move, the movers caused damages to everything they touched. The head mover reported the incidents to their office and took pictures. I followed up with numerous calls and pictures of the damages. Some damage was caused to my property fixtures as well. They had two of their reps come to my house on two different occasions to access the damages. Repaired the house fixtures and was notified they will be reaching back to me with a resolution to the other damages. That never happened. I have emailed and called them on numerous occasions to no avail. The pictures are too many to upload. If you are looking for a company to move your junk, then they might be the right people to contact.

I had a really bad experience with Two Men and a Truck Movers. First, the movers did not bring part of a bed frame in the truck so my son, wife and me had to go back and get the frame parts and assemble it ourselves (disassemble/assemble was included in price). Second, the movers did not bring boxes upstairs, they left about 30 boxes on the first floor of a three level townhome. Third, the movers did not disassemble/assemble our wall unit to bring it to the 2nd or main level so it was left in the garage. Fourth, the movers lost an original authentic art piece, which is valued around $1,000.00. The reason is was undetected during the move is because the movers just left without letting us (home owners) know so we were not able to discuss thing that were left undone or missing. A terrible experience. MHS.

Cornell, Ron, and Stephen were fantastic movers in Sacramento! They were professional, polite, and quick! These guys deserve more than 5 stars. I recommend them to anyone moving around Sacramento. Mahalo nui loa!

The franchise owner, Jeremy, did a walk through with 2 helpers then left. During the preparing of the furniture, Riley stopped and increased the original quote. This continued to happen and was not justified. Extra because more things than they thought, I was still packing when they arrived, truck not big enough (after all items were identified with the pre estimate, plus deposit!). I finally realized they were taking advantage of a 74 yo woman alone.

Don't be fooled by this company. I practically did all my move myself over a month. They came on date selected to move. It took them 1.5 hours to move me and they billed me for 2.5 hours. What a ripoff service. No other company charges you for their guys to leave and drive somewhere else. Guys did a great job, company is a ripoff service.

One rep came to my home to evaluate how many boxes would be needed. I am disabled, and when I opened the door for him, then stepped back with my walker, I fell. I had to call 9-1-1 to help me get up. The rep kept looking over my apt, did not ask me how I was doing, and left before the ambulance arrived! The next day, Two Men & a Truck called me and said they refused to do my move, which they had agreed to several weeks earlier. This was on a Friday afternoon. I needed to move on Monday! I only had a weekend to find a new mover. Fortunately, I was able to do so. Two Men & a Truck did return my deposit. However, there was no recognition of how much trouble they had caused me. I felt that they had decided they did not want to serve a handicapped person, which is discrimination.

My son hired Two Men and a Truck to load a truck from his one bedroom apartment, first thing mover says, "is this all going on the truck?" Well, isn't that purpose of moving, that it all goes on a truck! Next, the mover then tells my son they are only moving what was put on the estimate, PFFFFFFFT! Next, one mover is loading the truck with boxes while the other is on his phone. After about an hour all they had loaded on the truck was boxes. They hadn't moved any furniture yet. It wasn't looking like they weren't going to get it all moved. So, me and my wife and my son started moving things to the hall and even to the truck. I caught the one guy on his phone and said to him, "he wasn't being paid to be on the phone." Finally, they didn't know how to stack a truck, I had to rearrange the load so all would fit on the truck. I would never hire this company.

We only hired Two Men & a TRUCK to move a few pieces of furniture. No boxes required. They broke and damages items including my Medical bed. I am DISABLED with many Spinal Issues. They did not know how to properly move a dual Adjustable bed. EVEN AFTER I ASKED. They stated they knew how to move it properly. NO APOLOGIES after ripping my wires. Then tried to put them back making my bed SPARK. They've refused to repair and or replace the items damaged. 2 hours of wasted work time. $347 for an in house move of 2 DRESSERS because they do not know how to ORGANIZE or UTILIZE thier time.

I was initially happy enough with their services, until I got the bill. I was billed $680 for 2 bedroom sets and a dining room table (everything was disassembled and the home I moved to is 8 houses down and LITERALLY ON THE SAME STREET)! They charged me for 4 hours when the men only worked 2.5. I called the office the next day and was assured they would reimburse me. That was a month ago. Their records showed 3 hrs of labor yet I was billed for 4 hours and the guys took a 30 minute break that I was billed $70 for.

WORST MOVING EXPERIENCE EVER! I will give kudos to two employees at this location -- Joanie and Tyquan. They are the ONLY ones who have followed the Two Men and a Truck mission statement! The driver Keon was extremely unprofessional in his handling of a situation that arose and the manager T and field operations supervisor Carlos have been of little assistance in resolving my issues. I had an interstate move from Atlanta to Jacksonville. The packing of my home seemed to go smoothly -- however, I had requested and received a quote for boxes for my 65" TV and my wall art which were not on the truck when they arrived. They assured me that they would take great care of my belongings.