How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Safe Ship Moving Services Reviews

4,949,385reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Jon Bortin

About Safe Ship Moving Services

Safe Ship Moving Services (USDOT #3475743) is a licensed interstate moving broker based in South Florida. Established in 2020 as a broker, Safe Ship connects customers to registered carriers with the best rates and terms for their specific situations. Because the site offers limited information, customers should call to speak with a Safe Ship Moving representative to get more specific details and a free quote.

Visit safeshipmoving.com
Pros
  • Licensed interstate broker
  • Full-service packing available
  • Corporate and military moves
Cons
  • No quick online quotes

Safe Ship Moving Services Reviews

Filter by Rating

  • (1,634)
  • (138)
  • (35)
  • (54)
  • (718)

Popular Mentions

    How do I know I can trust these reviews about Safe Ship Moving?
    • 4,949,385 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about Safe Ship Moving?
    • 4,949,385 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 9 Reviews 975 - 1125
    MoversPunctuality & SpeedStaff

    Reviewed Feb. 26, 2026

    Safe Ship Moving services provided a great experience. Jessica in Quality Assurance started with a thorough detailed inventory and helped make sure all items were noted. Then Alton and his moving crew explained everything they were doing. All items were handled carefully and quickly. Overall everyone helped relieve the stress of this move.

    Thanks for your vote!
    Profile pic of the author.
    MoversPackingStaffTransparency

    Reviewed Feb. 25, 2026

    Moving team sent to our home was very respectful of our property and time. Every piece was packed with care and we were updated throughout the packing process regarding the timeline. We would definitely recommend Safe Ship Moving Services.

    Thanks for your vote!
    MoversPunctuality & Speed

    Reviewed Feb. 25, 2026

    Joe and Mark were, Very good service, fast and reliable. Would definitely recommend to friends, and would definitely use this service again. Thank you.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversPackingStaff

    Reviewed Feb. 25, 2026

    Pleased with customer service. Very efficient and professional. They handled our belongings with care and consideration. Had a great experience with the company.

    Thanks for your vote!
    Profile pic of the author.
    srinivasan increased rating by 4 stars.
    Sales & MarketingPriceMoversQuote AccuracyRatesTransparencyHonesty & Transparency
    After a positive interaction with Safe Ship Moving Services, srinivasan increased their star rating on March 20, 2026.

    Updated review: March 20, 2026

    I am writing to let you know that the customer team has reached out and resolved all of my concerns. I am very satisfied with the outcome. In particular, I want to mention that Desi ** was very helpful, listened to my concerns, and assisted in resolving the issue. Thank you for the support.

    Original Review: Feb. 25, 2026

    Safe Ship Moving Services is a complete scam. They lure customers with a low initial quote, but once the move day arrives, they show up with a huge truck and suddenly inflate the price, forcing you to pay much more than agreed. This feels like a deliberate tactic to squeeze extra money out of consumers when they have no choice. The pricing is misleading, the process is dishonest, and the stress they cause is unbelievable. I strongly advise anyone considering this company to stay away. There are far more transparent and ethical movers out there. Save yourself the headache and financial loss.

    Thanks for your vote!
    PriceMoversQuote AccuracyPackingStaffRates

    Reviewed Feb. 25, 2026

    Safe Ship could be more organized in the initial set up process. The inventory portion was really difficult to do online, it would be better if you could do it by room. Also, there is no virtual or in-person inventory, which caused a huge increase in price from the initial setup to the final box count. Just Pro Moving was phenomenal. They handled all of our belongings with such care and carefully wrapped all of our furniture. They were timely and professional. Would highly recommend them to anyone.

    Thanks for your vote!
    MoversPunctuality & SpeedStaff

    Reviewed Feb. 25, 2026

    Safe Ship was very communicative and clear about the service. They connected me with King D Pro Movers and they were excellent. The guys were punctual, respectful and quick. Will definitely recommend.

    Thanks for your vote!
    PriceMoversQuote AccuracyStaff

    Reviewed Feb. 24, 2026

    I had a wonderful moving experience with Safe Ship & their moving Partners Rigos Moving Services out of Los Angeles. The men were very professional, clean & courteous. The list of items to be moved helped to make a better idea of costs. No extra fees. Everyone knew what to expect & expectation's were met. A very good experience! I would recommend this team to everyone I know.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed Feb. 24, 2026

    Job number ** Safe Ship/Vanlines USA. Excellent pick up. Very nice gentlemen Brooks and Scotty. They packaged everything nicely. We appreciate the quick service.

    Thanks for your vote!
    MoversStaff

    Reviewed Feb. 23, 2026

    Safe Ship Movers were able to take care of my re-location needs in a timely and professional way. I am satisfied that the move was accomplished as planned with no exceptions.

    Thanks for your vote!
    Profile pic of the author.
    MoversDamage

    Reviewed Feb. 23, 2026

    Safe Ship and Vanlines USA Companies. Job number: **. Brooks/Scooty. It was great, the guys are very nice and they explained me about an issue that I had with the broker. They also are very careful with the furniture.

    Thanks for your vote!
    MoversStaff

    Reviewed Feb. 23, 2026

    We contacted Safeship to move my parents from Florida to North Carolina. Every person I have spoken to has been very professional and helpful and have alleviated much of the stress that goes along with moving.

    Thanks for your vote!
    Profile pic of the author.
    MoversPackingStaff

    Reviewed Feb. 23, 2026

    Moving cross country can be daunting and stressful. The fellas who came to pickup my boxes were professional and courteous. I felt assured I made the right choice in selecting Safe Ship Moving.

    Thanks for your vote!
    PriceMoversStaff

    Reviewed Feb. 22, 2026

    I had a great experience. I was worried as this is my first time using movers to handle this task and was positively impressed by how easy and affordable my long distance move was handled. I am grateful for the professionalism that my movers showed and would highly recommend this service to anyone that is needing to move.

    Thanks for your vote!
    MoversPackingStaff

    Reviewed Feb. 22, 2026

    SafeShip Moving, Mohamed and his team, from Allstate Transportation Logistics did an excellent job. From packing to delivering they kept in touch with us and informed us about every step throughout the whole process. Very professional and efficient. Moving is stressful, especially to another state, and they made our experience stress free and super easy. I would highly recommend them!

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    MoversPunctuality & SpeedPackingStaff

    Reviewed Feb. 21, 2026

    Love love love my experience with Safe Ship Moving. The 2 movers that came to my apt were amazing. Alex & Roman were the gentleman. They were professional and quick and thorough and most importantly, made sure my items were moved with care! Very happy. And enjoyed the rest of the experience with the Rushmore Movers as well as Safe Ship. They picked up my items yesterday and will be delivered after the 24th. Will make review part 2 after my items are delivered.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Movers

    Reviewed Feb. 21, 2026

    Totally on the ball. Many points of contact and direct engagement. They worked with me to address options I needed. Joey was my point of contact and Rudy, the pickup lead from Sanford movers, was very supportive of my sister and me.

    Thanks for your vote!
    MoversPunctuality & SpeedStaff

    Reviewed Feb. 20, 2026

    I’ve used other moving companies in the past, but I must say that Safe Ship Moving company provided a moving team that truly cared about the customer. They were fast and efficient. I would definitely use them again.

    Thanks for your vote!
    Profile pic of the author.
    Sales & MarketingMoversStaff

    Reviewed Feb. 20, 2026

    We had a positive experience with Safe Ship and movers. Very professional and efficient. Enjoyed our veterans discount made it nice. We highly recommend this company and will use them again in the future.

    Thanks for your vote!
    Customer ServiceSales & MarketingMoversPunctuality & SpeedDamageRefunds & PayoutsStaffResolutionTimelinessHonesty & Transparency

    Reviewed Feb. 19, 2026

    I’m delighted to write a review for Connor **! What a personable and diligent employee he is of Safe Ship!! Unfortunately for Connor, he had to take over for Alexandra ** when I got stuck in the next spot of the process for claims damage by my mover. I had reached out to Alex for the fifth time and she had moved to the Customer Experience Team for Safe Ship. She told me that she would connect me with another in the Escalations Department. I was blessed to get Connor!! He contacted me the very day that I had spoken to Alex. His schedule was flexible and he let me call him when I returned home from our storage space.

    My story was pitiful and took me at that point 30 minutes to relate and Connor waited until I was thoroughly done speaking since other items occurred to me toward the end of the story. The mover was a “bait and switch” operation so I had more than one problem that had to be dealt with. I was overcharged and told I would be refunded when my items were delivered, but I wasn’t. There was damage to window blinds when furniture was moved into the condo in addition to all of the damage from offloading that took place after the owner lied about the timing.

    We had given up our guaranteed delivery day which we had paid $673 extra for but when we were told our belongings would be offloaded we changed our schedule for the mover and when our things were loaded the next day, he had that truck offloaded immediately and loaded onto another truck because of his poor planning of equipment! Connor tried repeatedly to write to the owner of the company. The owner was not responding to his emails. He got back to me even though he had not had results. He stoically said he would continue and he did. When he did reach the mover, the mover was steadfast that things had to go through that moving claims company.

    In the meantime, I read through all of the fine print that went with this moving claims company. That company prevented saving your work, would not let your input be printed nor copied and pasted. The system disconnected me three times and the only option was to start all over again!! After another 30 days I gave up! I contacted Connor and voiced my frustration again, he kindly listened to me, what a respectful young man he is!! There was no way to recoup the $673 through the claims company and I knew I couldn’t jump through all of their hoops. It was a process designed to get a person to just give up. Connor again tried to reach the owner for me, he really went the extra mile, though this owner doesn’t deserve to be in business because of his ethics!

    Connor is deliberately conscientious! He listens, processes, and goes forward with a positive attitude! It is evident in his voice that his wish is to specifically help and make things better in any way that he can! He endeavors to give impeccable service and be pleased at the end of his day that he has done his best for the customer!!

    Thanks for your vote!
    MoversStaffProfessionalism

    Reviewed Feb. 19, 2026

    This was my first time using a moving company, everyone involved was very professional and answered my million question. They walked me through every step and what to expect. I highly recommend Safe Ship and I will be using them for my next move.

    Thanks for your vote!
    Profile pic of the author.
    Quote Accuracy

    Reviewed Feb. 19, 2026

    I paid 3600 dollars and tried to cancel my move and they insisted that I was gaslighting them about getting a return of my money. Do no trust these crooks.

    Thanks for your vote!
    Customer ServiceMoversPackingStaff

    Reviewed Feb. 18, 2026

    I was at the 11th hour and had a fail on a trailer rental and my vehicle. Fortunately. Safe Ship sent me a phenomenal mover, Southeast Van Lines. Communication was excellent, timelines exact…. All inventory was written down and evaluated with care and precision. I am awaiting my delivery. If it runs as smoothly as the first half, this piece of mind is priceless!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversStaff

    Reviewed Feb. 18, 2026

    Excellent customer service and support. Did a superior job in hiring a quality moving company in our time of need. Can't say more about their professional and expertise.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversStaff

    Reviewed Feb. 18, 2026

    Haven’t moved for 45 years. Did not know what to expect. Safe Ship made it so simple. Customer service was polite and professional and effective. Movers were great.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversPunctuality & SpeedTransparencyCommunication

    Reviewed Feb. 18, 2026

    Safe Ship movers were efficient and punctual. They handled everything and navigated uncertainties very well! The process was smooth and they kept me updated with all the communication. Highly recommend!

    Thanks for your vote!
    PriceMoversQuote AccuracyStaffRatesHonesty & Transparency

    Reviewed Feb. 18, 2026

    Moving is never easy, but Safe Ship Moving Services really came through for us. Alexander and his crew were professional and respectful. What meant the most to me was the honesty. The estimate they gave us upfront was accurate, no hidden fees, no surprise charges at the end. That alone took so much stress off our shoulders. They were also willing to work with our timeline, which made everything feel a lot more manageable. The company listened to what we needed and gave us a fair price. The whole experience felt straightforward and trustworthy. I’m grateful for their help and wouldn’t hesitate to recommend Safe Ship Moving Services to anyone planning a move.

    Thanks for your vote!
    Customer ServiceTechMoversPunctuality & SpeedPackingStaffDamage Prevention

    Reviewed Feb. 18, 2026

    Everyone I’ve spoken with has been knowledgeable and thorough. I received calls before and after each step to ensure everything went smoothly and answer any questions. The vendors this company work with have been amazing and efficient. They were quick, but made sure everything was properly wrapped in moving blankets, padding, and packing paper. They were also very quick getting from Massachusetts to Texas and arrived the day after I did! I did not expect that and was pleasantly surprised.

    Thanks for your vote!
    Staff

    Reviewed Feb. 18, 2026

    I have enjoyed working with Matthew ** and Safe Ship Moving. Their attention to detail helped take some of our moving stress away. They had very specific questions for me at the time of set up so I did not have any unexpected surprises on moving day. They partnered with a local company that were nice, presentable and respectful, as well as keeping us informed on arrival time.

    Thanks for your vote!
    Profile pic of the author.
    MoversPackingStaff

    Reviewed Feb. 17, 2026

    This is the best move experience I've ever had, the team was very efficient on pick up and delivery, very professional, helpful, didn't complain about anything, set up and broke down with care. I highly recommend them and I have already!

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Feb. 17, 2026

    Everything went amazing, no issues! Would book again if needed. Everyone communicated at every point during my move. I moved from TX to GA. Happy with my selection of movers. Safe Ship is a great company to move with!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversStaff

    Reviewed Feb. 17, 2026

    We are so glad we called Safe Ship Moving to move. The crew, under Vincent, was phenomenal....very respectful and efficient. They took care of all our furniture in a professional manner. They worked hard and completed the job in a very timely manner. We couldn't have asked for anything more. Vincent wrote up a complete inventory...he was amazing. We will definitely use Safe Ship for any future moves.

    Thanks for your vote!
    Profile pic of the author.
    MoversDamagePackingStaff

    Reviewed Feb. 17, 2026

    I had a great experience with Safe Ship Moving Services and Stanford Van Lines. The workers, Mussa and Boris, were very professional, careful, and hardworking. They handled all my furniture and boxes with attention and respect, making sure everything was packed and loaded safely. They worked efficiently and stayed positive throughout the entire move. Nothing was damaged, and the whole process went smoothly. I truly appreciate their effort and would definitely recommend this moving company and especially Mussa and Boris to anyone who needs reliable movers.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedRefunds & PayoutsSales Tactics

    Reviewed Feb. 17, 2026

    READ THE FINE PRINT. These people hard sell you to sign up and then if things change, even months before your scheduled move, they refuse to refund your deposit. They say they support veterans and their families but my experience says otherwise. Watch yourselves. Very sketchy.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePriceMoversQuote Accuracy

    Reviewed Feb. 16, 2026

    The wife and I were moving from New Orleans LA to Las Vegas NV. When I requested a quote initially, the very charming lady on the phone answered all of my concerns. I asked her my biggest concern, and that was once the moving company picks up our stuff, would they begin directly to our new destination, and the answer was yes. This was misinformation. They picked up our things on February 2nd - today is February 16th and the movers have not arrived. The drive from New Orleans to Las Vegas is a 3-5 day at worse case scenario drive. Just use a U-Haul and haul your own stuff next time.

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Feb. 14, 2026

    SafeShip met and exceeded our expectations for our move. The mover they connected us with was excellent as well. We couldn't have been happier with our experience!

    Thanks for your vote!
    MoversPunctuality & SpeedStaff

    Reviewed Feb. 14, 2026

    Sam and his crew at Safe Ship were professional, courteous, prompt, and respectful of property. We will recommend them to others. Very pleased with service.

    Thanks for your vote!
    MoversPackingStaff

    Reviewed Feb. 13, 2026

    The guys were great. Helping me find everything that needed to be packed. They even took time to count my totes to make sure that we had all 50. Very professional and courteous.

    Thanks for your vote!
    MoversPackingStaff

    Reviewed Feb. 13, 2026

    Safe Ship Moving services was very thorough when determining the amount of boxes I needed for my move and making sure that everything went smoothly. The guys who picked up my stuff were very attentive. The move was great!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed Feb. 13, 2026

    Amazing service, quick and efficient, also they follow up every step of the way. I highly recommend fr anyone with moving needs in the US. Great pricing and service the process couldn’t of been easier for my move.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Feb. 13, 2026

    I’m really happy with the services from both SafeBound and Safeship for doing great job. I highly recommend this company. Thank you for great services.

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedPackingStaff

    Reviewed Feb. 12, 2026

    An amazing group of men came to my house this morning and had my household goods packed and loaded on the truck! They are truly very hardworking, polite and fast at their jobs. I’d recommend Safe Ship Moving 100%.

    Thanks for your vote!
    Customer ServiceMoversDamageStaff

    Reviewed Feb. 12, 2026

    Safe Ship Moving was a great experiment for me. They were polite, professional and on time. Very careful with our pictures and extremely careful with my son's Navy uniform and pictures. I would recommend them to anyone and Dexter was very upbeat and friendly on the phone.

    Thanks for your vote!
    Customer ServiceMoversStaff

    Reviewed Feb. 12, 2026

    Jeremy ** job # **. Showed on up time, was very friendly and got the job done perfectly. Would highly recommend. And booking was very easy to do and called when was expected and showed up on time.

    Thanks for your vote!
    PriceQuote AccuracyHonesty & Transparency

    Reviewed Feb. 11, 2026

    I haven’t used a moving company in years and, as smart as I thought I was, I fell into their trap of higher costs, hidden fees and delayed delivery. Even if you feel rushed as I did, DO NOT use this company.

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Feb. 11, 2026

    Assan, Nikita, and Pazha were great! Very professional while operating expeditiously and efficient. They made sure to confirm all was what I was expecting every step of the way, without hassle, especially for someone using a service like this for the first time. Just on the pick-up process thus far, I would recommend this company.

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedStaff

    Reviewed Feb. 10, 2026

    Showed up in the early side of the arrival window which was great! We chose the full service move and the team worked quickly and packaged our items carefully. Very friendly and efficient. Would recommend.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 10, 2026

    Amazing quick last min services. Empathetic towards our needs! They help me move my mom out of generational home with ease. I would hire them again! The customer service and qa dept called multiple times before the day of the move to ensure everything is still The same.

    Thanks for your vote!
    Profile pic of the author.
    Cynthia increased rating by 4 stars.
    Movers
    After a positive interaction with Safe Ship Moving Services, Cynthia increased their star rating.

    Reviewed Feb. 10, 2026

    My Mother passed away and I had her things moved to my house. Pa to FL. This company is a moving broker, so they farm out your shipping items to someone else. The company they chose to move my things was Roys Moving. They lost the top of my deceased Mother's china cabinet. I have the bottom and all the shelves. This piece is huge, no idea how they could have lost it, but they did. And are not willing to compensate me for this item... MOVERS BEWARE. So sad.

    Thanks for your vote!
    MoversDamageTransparency

    Reviewed Feb. 10, 2026

    I had a wonderful experience with this company. They were meticulous and careful with all my belongings. They were able to answer all my questions and kept me up to date through the process as I could be on site. I was felt secure that my items were is good hands. Fereman, Carlos, Aurelio and Emilio were careful and efficient! Would recommend!

    Thanks for your vote!
    TechMoversPunctuality & SpeedPackingStaff

    Reviewed Feb. 9, 2026

    Thank you to the entire crew at Safe Ship Moving. They came in clutch in the last minute and were able to pick up the pieces that another company screwed me over on. They were there the following day to pick all my stuff up. The packing crew did such a thorough job making sure everything was safe and secure. Jonathan D did a great job making sure everything was lined up and smooth after pick up. Brian was phenomenal from the beginning, trying to get me to understand how some of these companies work and I did not listen. But I came back a few weeks later, ready to not only listen but utilize the services. Ely was very helpful at getting things set up in a very timely fashion and making sure that I got my things picked up within 18 hours, very last minute. He still got it done for me though. Thank you to everyone. I am very indebted.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Feb. 9, 2026

    They were fantastic! Those were the two hardest-working men I've seen in a long time! They were quick. They were accommodating. It was a pleasure working with them.

    Thanks for your vote!
    Profile pic of the author.
    Damage

    Reviewed Feb. 9, 2026

    They did a great job with moving all of my things They were careful and they went out of there way to accommodate all of our needs. Highly recommend this moving service.

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Feb. 8, 2026

    The movers were professional, polite, and very helpful. The process went smoothly and I would recommend Premier, Moving, and Storage; and Safe Ship Moving services to others.

    Thanks for your vote!
    MoversPunctuality & SpeedStaff

    Reviewed Feb. 8, 2026

    When I needed to find a mover for my move across the country, I saw that Safe Ship Moving had received great reviews online and now I know why. I quickly realized that I was in the best hands possible. Every step of the way, they were there for me, always staying in touch with me throughout the process. When the day came for all my possessions to be loaded up, the guys they sent were friendly, professional and very efficient. It’s stressful enough having to relocate but when a company goes the extra mile to be your moving partner, it means everything and that’s just what Safe Ship Moving did for me.

    Thanks for your vote!
    Profile pic of the author.
    StaffTransparency

    Reviewed Feb. 8, 2026

    Updated on 05/17/2026: I have used this company two times. It was great the first time and equally is great the second time! I highly recommend this company!

    Original review: This company was absolutely fantastic during my move. They were super communicative and really gentle during the move. I would definitely use them again.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase

    Reviewed Feb. 8, 2026

    Safe Ship was very attentive and communicative with my military move every step of the way - start to finish. Knowing that they are a Veteran owned made me safe with the moving process. Highly recommend! Will use them for all my DITY moves for the rest of my career.

    Thanks for your vote!
    MoversPunctuality & SpeedStaffTransparencyCommunication

    Reviewed Feb. 7, 2026

    Christian and his team did an excellent job and I am thoroughly pleased! They contacted me before delivery and kept me updated along the way. They were fast, efficient and very understanding and friendly. I had no issues and I would recommend this company to family and friends!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 6, 2026

    Lauren and Joelle both did a great job listening and doing everything they could to help me out. I had to hang up when I was on hold for a little while because I had to go to work and Joelle was quick to call me back and make sure I was taken care of at a time that worked for me

    Thanks for your vote!
    Anna increased rating by 4 stars.
    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffTransparencyCommunicationTimeliness
    After a positive interaction with Safe Ship Moving Services, Anna increased their star rating on March 3, 2026.

    Updated review: March 3, 2026

    Issues were fixed by Rigo's Moving Company.

    Original Review: Feb. 6, 2026

    I spoke to Justin at first and he quoted me at $3,100 for the move. We went over my items via phone call and I told him everything that was in a box and everything that was not in a box. After that, he sent me on to someone else that was going to take care of picking up. Shane called the night before pick up and we ran through everything again. He let me know that Rigo's Delivery was going to be handling pick up and delivery. Somehow, the cost went up to $4,600. He said it was because I needed more cubicle feet on the truck. Absolutely nothing changed from my inventory conversation with Justin to Shane. Never heard from Shane or Justin again. They pushed me off to Jonathan that sent a message asking me to give them a review.

    I waited because I wanted to see how delivery went. Pick up went fine, took about an hour to pack up 600cf and the guys were friendly and fast. Rigo's Delivery kept me updated on what day and time they'd deliver. They called me the day before and let me know they'd deliver everything at 11am the next day. The two guys that delivered everything were very nice. Along the trip one of metal shelving stands broke and they just gave me the pieces and told me it fell apart when they were unloading things. Didn't mention filing a claim for it. It's not even a year old and it's always been indoors.

    No rust on it or anything but they broke it. Then I was missing large items. They lost my standing desk and an "egg" chair (or papasan chair). They called the original truck driver to find if it was still back in Houston but received no answer so they gave me another person to call and follow up with. Right now, I've been following up with them but they can't get ahold of the original truck driver. No word from Safe Ship, no follow ups. Nothing. Just an extra $1,500 charge the night before pick up and a lot of pushing you around to the next coworker. Have fun!

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedPackingStaff

    Reviewed Feb. 6, 2026

    Fantastic all around. They were on time, friendly, fast and very considerate as they packed my stuff. Exactly what I was looking for. I’ll be sure to recommend this company to everyone.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversRefunds & PayoutsStaffTransparency

    Reviewed Feb. 6, 2026

    Ended up not needing their services and cancelling during the refund window but the entirety of the staff were polite and transparent. If I needed them again, I would call. 4/5 simply because I didn't see it through end to end and don't want to make false promises.

    Thanks for your vote!
    MoversPackingStaff

    Reviewed Feb. 6, 2026

    Awesome guys, excellent service, perfect mix of professional and friendly. I felt very well taken care of and the guys were able to get my things packed into the truck in a very timely manner.

    Thanks for your vote!
    Profile pic of the author.
    Melinda increased rating by 3 stars.
    Customer ServicePriceDamageMaintenance
    After a positive interaction with Safe Ship Moving Services, Melinda increased their star rating.

    Reviewed Feb. 6, 2026

    They were great for the first half I’d my move. The second half when I was charged more upon delivery, and my items were broken non repairable, I can’t seem to get anyone on the phone.

    Thanks for your vote!
    Profile pic of the author.
    MoversDamageStaff

    Reviewed Feb. 6, 2026

    Safe Ship arranged my move with Rigo’s Delivery Moving and Storage. From pick up to delivery their service was outstanding. Not one item damaged and the crews were very professional and courteous.

    Thanks for your vote!
    Customer ServiceSales & MarketingMoversPunctuality & SpeedStaff

    Reviewed Feb. 5, 2026

    This company uses hard-sell tactics to try and trick you into signing a deal before you can research other movers. Then they do not leave you alone. I told them 3 days ago I had gone with a different company and requested deletion of my information. Instead they have called me 5x per day every day. I cannot wait for them to go bankrupt; the aggression behind their salespeople suggests that it's not very long until they do.

    Thanks for your vote!
    Profile pic of the author.
    Movers

    Reviewed Feb. 5, 2026

    Thanks to Dexter and the moving team my overall experience and service was great. I’m a 100% disabled Vet and they accommodated all my needs and more. Even arrived to my next destination a week ahead of time.. Overall wonderful experience and service. Highly recommended for anyone looking to move anytime soon or in the future.

    Thanks for your vote!
    Profile pic of the author.
    PriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed Feb. 5, 2026

    Really liked this service. They did try to up the price but ended up honoring our agreed upon price. Definitely would recommend. Fast and super friendly.

    Thanks for your vote!
    Profile pic of the author.
    MoversPackingStaff

    Reviewed Feb. 5, 2026

    I had a painless move with Safe Ship moving services. The team was professional, experienced and took care of my things with great detail. They disassembled and reassembled some of my furniture, wrapping everything with protective blankets. Yarik was my team leader and he really made my move stress-free! I will definitely use them again!

    Thanks for your vote!
    Profile pic of the author.
    MoversPackingStaff

    Reviewed Feb. 5, 2026

    These guys were really great. They went above and beyond to help pack items I was unable to do. They were very proficient, friendly, and very thorough. Thanks Nahuel, Lucas, Mauri and Jose at Safe Ship.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversDamageMaintenanceStaff

    Reviewed Feb. 4, 2026

    Alexandra in the customer service department is a joy to work with. After having the run around from a few other employees and feeling absolutely at the bottom of my tether, she came in, worked what felt like magic along side the moving company, and saved me some serious stress that was breaking me down a bit.

    Thanks for your vote!
    PriceMoversQuote AccuracyStaffRatesTransparency

    Reviewed Feb. 4, 2026

    I can’t express my appreciation for Safe Ship Moving making my transition a pleasant one. No one likes to move, but when you have such a professional team to work with it makes the whole thing so much better truth, and transparent, pricing impeccable, professionalism, and attention to detail. The right choice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffBillingRates

    Reviewed Feb. 3, 2026

    My initial impressions of this company were positive, but every subsequent interaction became more and more disrespectful and unethical. To summarize everything below: this company and their carrier partners are not to be trusted. It is advised not to hire them, but if you do please understand the risks outlined below.

    First red flag: Safe Ship’s representative texts me asking to call and confirm I don’t need to ship any vehicle. I call as requested, and barely got the sentence “I don’t need to ship my car” out before the representative hung up on me. My initial impression of this company were inaccurate. They will be friendly and considerate up to the point that they can make a sale, after which you become a waste of their time.

    Second red flag: Under their process they request a “quality assurance” review a few days prior to pickup to – as they describe – ensure everything is accounted for. Between the initial intake and this review the amount of items I needed to give to the movers went down as I decided to keep more of it with myself. Despite the volume of goods going down, somehow after this review my rate and expected payments went up by about 20%. This was very concerning, but as I could not change my moving schedule and find a last minute replacement company I accepted. Considering what came next this was a terrible mistake.

    Major Third red flag: The most egregious of all was the conduct of their carrier partner. Upon delivery 8 out of 11 pieces of furniture came damaged. Scratched wood, broken cabinet legs, missing parts, shattered glass. Worst of all however was 3 entire boxes never arrived. They simply vanished, as after repeated calls over 2 months to the carrier and Safe Ship they claim they can’t find them anywhere.

    From the outset of this issue the carrier repeated the same recommendation to file a claim, knowing that this claim would compensate me for a fraction of the value of my possessions and absolve them of any negligence or other wrongdoing. So despite being paid in full the job was never completed, my possessions disappeared, and both Safe Ship and the carrier show no concern for the severity of the issue. To my knowledge Safe Ship continues to work with this carrier and is comfortable with such a level of negligence from its business partners.

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedStaff

    Reviewed Feb. 3, 2026

    Excellent job to Safe Ship Moving for assisting us with everything! Dexter ** took very good care of us regarding our big move. Thank you sincerely. Also the crew was very processional, friendly and quick! We like it!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversPackingStaffTimeliness

    Reviewed Feb. 3, 2026

    I was job #** with SafeShip! They arrived on time, worked very hard while they were here and took great care with my furniture as if it was their own. Everything was wrapped well and all areas were cleaned up before they left. The 3 movers were polite and respectful and I will definitely use them again for future jobs. Also loved that Dexter followed up the next day to make sure all went smoothly. He was happy to hear about my flawless experience. Very impressive!

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedPackingStaff

    Reviewed Feb. 2, 2026

    The team of two guys were very nice and professional. They handled everything with care and were very respectful of our items and property around them that was not part of the move. They worked super quick and efficient. If you did not expect this message from an unknown

    Thanks for your vote!
    Customer ServiceMoversStaff

    Reviewed Feb. 1, 2026

    Team was great to work with from start to finish. Dexter from customer service was very helpful. Pick up on time, team was helpful and good with all items. Easy to work with and would recommend to anyone moving.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePriceQuote AccuracyStaffRates

    Reviewed Feb. 1, 2026

    Safe Ship handled any issues almost immediately. Communication has been amazing. Worked with me on various issues, to a fair compromise, at a cheap price. It's made my move from CA to VA a lot less stressful. I wasn't in a rush, and it's been handled amazing for ig

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServiceContract & TermsTechPriceMoversQuote AccuracyDamageStaffCommunicationHonesty & Transparency

    Reviewed Feb. 1, 2026

    Disorganized, misleading, and expensive. Safe Ship Moving turned a small, simple move into a nightmare. Pickup involved multiple undisclosed subcontractors (different company names on the truck and crew). My shipment was estimated at 350 cf, when it was closer to 9 cf, and one agent even claimed it needed 400 cf after reviewing photos — completely absurd. Delivery missed the 0–7 day window and was rescheduled at least five times, with same-day ETA changes from 2 PM → 5 PM → 7 PM. Each missed delivery cost me real money paying people to be on-site — all documented. Way too many agents, drivers, contracts, and phone calls. No accountability, poor communication, and a lot of stress while dealing with probate matters. I would not use them again.

    Thanks for your vote!
    Mickie increased rating by 1 star.
    Customer ServicePriceMoversQuote AccuracyStaffBillingRates
    After a positive interaction with Safe Ship Moving Services, Mickie increased their star rating.

    Reviewed Jan. 31, 2026

    This started as a great experience. Booking was an easy process and the price was reasonable. Pickup was perfect and the driver was very helpful. We did have a hiccup with the delivery time, they were supposed to be 7-12 days but said they would deliver in 4 days. We needed to bump that time to 7 days which they said was easy enough to do, that they had another carrier they could send it on. Day 7 comes and our delivery driver arrived at 6pm.

    Before he would unload, which was a rush situation because we had to be out of the storage facility before 7pm, he asked for payment. All of a sudden our bill was 50% more than it was supposed to be. No one ever said the bill would be different, but what choice do you have but to pay it when you are backed into a corner. I wondered why they were SO pushy about giving them a review at pickup and not one call after delivery. Also, they wouldn’t give me any final copies that I signed, other than the tally sheet.

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedStaff

    Reviewed Jan. 31, 2026

    Safe Ship was able to set up movers for me very quickly, with very little notice. They were on time and handled all my items with very good care. I had quite a few large items that they were able to handle with ease and get into the truck.

    Thanks for your vote!
    Customer ServiceMoversPackingStaff

    Reviewed Jan. 30, 2026

    Great customer service and very efficient. Our packing and moving experience has been great and the Jay was so helpful easing stress too! I do recommend them.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversStaff

    Reviewed Jan. 30, 2026

    The Safe Ship Moving Services team is very professional, helpful, courteous, and knowledgeable. Their process was thorough and flowed seamlessly. Jonathan ** provided outstanding customer service.

    Thanks for your vote!
    StaffCommunication

    Reviewed Jan. 30, 2026

    Safe Ship made my move super easy and were always willing to answer all my questions. They helped alleviate a lot of stress throughout my move. They constantly communicated with me and kept me in the loop.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Jan. 29, 2026

    This review is very specific to the customer service I received from Alexandra B, Customer Experience Specialist. During a challenging move, she personally took ownership of me as a customer and was a persistent advocate. Even when my own communication failed, she stayed diligent and used multiple modes of contact to ensure I was taken care of. I appreciate her very, very much.

    Thanks for your vote!
    MoversStaff

    Reviewed Jan. 29, 2026

    Consumer Affairs - **. My Moving Review - **. My Moving Journey - **. Facebook - **. Better Business Bureau - **. Previous Review: Everyone was professional and answered all my questions. Kept me informed. Would highly recommend them. Thank you. Jean

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Benjamin increased rating by 2 stars.
    Customer ServiceSales & MarketingPriceMoversDamageMaintenancePackingStaffTransparencyProfessionalism
    After a positive interaction with Safe Ship Moving Services, Benjamin increased their star rating.

    Reviewed Jan. 29, 2026

    By far the worst moving experience I’ve ever had. This company partners with other moving companies who do not communicate, charge hidden bogus fees, and has zero accountability. You will not be working with Safe Ship Movers, you will be working with 1, 2 or maybe even 3 other moving companies who will all handle your stuff and switch trucks without warning. They will also charge you 500$ for switching trucks and companies without warning.

    It took them 10 days to move my stuff from Texas to California. I was not updated on the whereabouts of my shipment once. I called 3 times and the most they would say is, they will let you know when it is 24 hours away. 2 hours after one of the times I was given this canned answer, a mover called and said they were 2 hours away. I was in the middle of my first day of work and got no 24 hour notice. Upon arrival they still did not introduce themselves. I start to walk them to the front door of my apartment and when I stop to put in a door stop, the mover barked at me yelling ‘LETS GO!.' His attitude was never better than hostile. We get to my room and he asks for a pen. I explain everything I own is in his truck. He throws his hands in the air frustrated and starts to look around my apartment for a pen!

    He explains he has to charge me 500$ extra because they had to switch trucks because the original truck that picked up was too big to fit on the 4 lane road with huge shoulders that has thick food trucks parked along side it. This is a SCAM! They picked up my stuff on a tiny private road that fits 1 car. They can have the ability to drop off on a thick road with huge shoulders. I call the broker to dispute this charge. While I’m on the phone with the broker, the mover is harassing me, posturing aggressively, threatening to take my stuff away and raising his voice.

    Meanwhile he has left his truck open and unattended in the middle of a large city with many homeless people. His helper is dropping and banging my furniture in the hallways and breaking many things, some very valuable and well packed antique pieces. Mike the mover was the sales person who failed at giving me a good experience. Paul and Natalie played a small part in not helping as well. I am filing claims and advising no one use this company.

    Thanks for your vote!
    Profile pic of the author.
    PriceMoversQuote AccuracyStaffRates

    Reviewed Jan. 28, 2026

    As a 100% Disabled Veteran who lives alone with a 10-lbs Service Dog, I was more than impressed with the level of detail, Service and confirmation offered to me. My mind has been at ease from the beginning, and with every person every step of the way. People need to understand that the price is not only very competitive, but the peace of mind and trust with your possessions is PRICELESS! The logistics team came in and conquered my move stuff within a few hours- I was IMPRESSIVELY SHOCKED! I cannot say Thank You enough! GOD BLESS & GOD KEEP you.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedStaffBillingRatesSales Tactics

    Reviewed Jan. 28, 2026

    My family moved out of state in 2024 and are now moving back to our previous state this summer. I contacted a moving company for an estimate after finding them online. (I thought I was calling a local company out of Manchester, NH, but they were actually based out of Boca Raton.) They called me back right away and were extremely helpful and friendly and had me go through each room of my home and tell them the contents so that they could come up with an estimate. The estimate seemed high and I told them so. I was working with Conor and he put me on hold while he spoke to someone and was able to knock off close to $4,000.

    I still wanted to speak with my husband before signing a contract, but was told that the price wouldn't last if he left his screen. It was a high pressure sales situation and I stated again that I needed to verify with my husband. I was assured that I could sign the contract and had 72 hours to cancel if I chose to, but that they wouldn't be able to get me that price again if I didn't sign.

    I should have followed my instincts since I was feeling extremely pressured, instead I signed the moving contract. Afterward it wasn't sitting well with me how high the deposit for the move was and how I was given no time to decide prior to the price changing. I contacted the moving company I had used in my former city and they sent me a copy of my contract from less than two years ago- the price from Safe Ship was more than twice as much as it had been less than two years ago. My former company advised me that I was likely working with a broker company and that there were many extra fees with that. I decided I wanted to cancel the contract. I realize prices have likely gone up, but I wanted to get some more estimates.

    When I texted Conor (who had given me his number and also told me to pass it on to my husband if he had any questions) he called me back. Conor raised his voice at me and accused me of wasting his and someone else's time. I was shocked because he had been so kind on the phone. I defended myself stating that he had pressured me and that I called for an estimate and surely not everyone who goes through the process goes with their company. He proceeded to tell me how much money his company makes, how great their reviews are, how I should call Mayflower and every other company and I'll see he was giving me the best price. He and I had been speaking so freely earlier and were talking about how stressful moving is, etc. I was floored when I was spoken to so poorly.

    As of right now I am still waiting for verification that my contract has been canceled. I have contacted my credit card company and have been advised that at this point it is only a hold on my account. Moving is time consuming and stressful, and I would advise people to not waste their time getting a "free estimate" when you will be pressured and guilted to sign. You will also be attacked for canceling even though you have every right within the 72 hour window. I asked for a cancelation within an hour.

    Thanks for your vote!
    Profile pic of the author.
    PriceMoversQuote AccuracyStaffProfessionalism

    Reviewed Jan. 28, 2026

    From start to finish the team has been nothing short of amazing. From the initial inquiry, the reps were really helpful. They explained the process to me regarding cost, pickup, drop off and asissted with ensuring all pieces were captured for my move. I would definitely recommend them to others for their moves!

    Thanks for your vote!
    Craig increased rating by 3 stars.
    PriceQuote AccuracyRates
    After a positive interaction with Safe Ship Moving Services, Craig increased their star rating.

    Reviewed Jan. 28, 2026

    Over 1 month and I still do NOT have my stuff! I left Pryor Oklahoma Dec 29th 2025, Safe Ship picked up my stuff and my Wife and I DROVE to NewPort New Hampshire, and it took us about 3 days to get here. Today is Jan 29th 2026 and I STILL DO NOT HAVE MY BELONGING! Not only that, they doubled the price of the initial quote and expect us to PAY MORE when they finally get here! We've already paid close to 4k and they want ANOTHER 1000 when they finally do get here! This COMPANY IS A CRIMINAL ENTERPRISE and should be SHUT DOWN! They claim it's VETERAN OWNED? I'm a Disabled VET and will make sure the Veterans Administration knows about how awful this Company is! 1 month!! I still don't have my stuff! Watch the fine print, they give themselves almost 2 months to deliver it! Terrible company!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Jan. 27, 2026

    They did an outstanding job. Highly professional and took the time to do the job right. They listened to my concerns and helped me determine the best place to put items. Will hire them again.

    Thanks for your vote!
    PriceMoversQuote AccuracyDamageStaffRates

    Reviewed Jan. 27, 2026

    Safe Ship was very detailed and helpful in helping me move. I moved across multiple states and the movers were always on time and careful with our belongings. Everyone has been polite and nice and easy to communicate with. I was happy with the price as well, I found it reasonable.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Jan. 27, 2026

    If you are considering using this company, DON'T. I am in the middle of trying to get back an $1,800 deposit that they are withholding while no services have been rendered. I cancelled 2 months before the move and they are fighting to keep my money. I have reported them to the BBB as well where I found many other customers have had issues with them.

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Jan. 27, 2026

    Safe Ship Moving services were professional, friendly, and proactive during the whole moving process. I would recommend them for any cross country moves! Eased a lot of stress and checked in frequently

    Thanks for your vote!
    Customer ServiceTechMoversDamageMaintenancePackingStaff

    Reviewed Jan. 26, 2026

    Far and away a horrible experience. Safe Ship sub contracts out the moving and the movers damaged quite a bit of my belongings. I have broken legs on furniture, they dragged wardrobe boxes through snow until they disintegrated on the bottom and my wife's dresses and my suits are ruined, broken frames and lamps as well. When I called Noah ** and Tim ** back to express how I felt neither one would put on a pair of pants and return my call. I passed to a customer service rep that I could not understand. I was then passed onto the sub-contracted mover who I'm presently working with. These people take your money, damage property and take zero responsibility when they destroy family heirlooms.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed Jan. 26, 2026

    We had to move quickly and they got us scheduled in about a week. They loaded and unloaded all our stuff and moved us across the state in a snowstorm without a hitch. I appreciated how thorough they were in checking our inventory so no surprises were had!

    Thanks for your vote!
    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    Thank you for the feedback. We’re glad the move was handled smoothly despite the short notice and weather, and that the inventory review helped avoid surprises. We appreciate you choosing us and wish you the best in your new home.

    Profile pic of the author.
    Customer ServicePriceMoversQuote AccuracyRefunds & PayoutsStaffBillingRatesTransparencyTimelinessHonesty & Transparency

    Reviewed Jan. 25, 2026

    Disgustingly unprofessional, very untrustworthy, profound liars, and disrespectful to Veterans and Service members. They claim to be veterans owned, trust worthy and reliable. That... They're not. Per how they operate and their dealings, they bring disgrace, taint, and bring dishonor to Veterans and Service members. My experience with this company (as a Veteran and Retired Service member) was utterly appalling, disgustingly dishonoring, and major taint to Veterans everywhere. They make promise, say, "We got you, we'll take care of our Veteran, no worries." But that immediately changes once you pay and sign the initial BOL. There's automatic customer disregard, rudeness to the point their representatives Kyle ** and others would laugh at ya on the phone when you remind them of what was initially discussed and promised prior to you signing the initial BOL and paying them.

    Their dealings are definitely unlawful, dishonest, inconsistent with their own policies, and centered on defrauding the customer of his/her money without a single care if you receive their services or not. Yeah once they get your money the story changes to where you are looking at additional thousands increase during what they call the QA phone days prior to the date you notified them of pick up, which is not guaranteed will happen on the date you gave them. Then there the fact that they charge you a significant amount per each foot step and stair from your place to the truck. There's also the unknown outrageous charges you'll face when the 3rd party movers they send to you eventually arrive, at which point you are stuck because they won't unload your stuff untill you pay them whatever the outrageous increased price the bill has come to. This is how they defraud you:

    1. Make promises, state your stuff will be picked up and delivered (same day when you specify so).

    2. Rush you to give them a list item that they incorrectly put down on the BOL that they Rush you to sign. The reps put so much emphasis on pushing you to sign the BOL stating that it's no problem if things change, you'll get a chance to update it while rushing you to just sign the BOL.

    3. Call you after 72 hrs to set up what they call a Quality Assurance call. This is where they hit you with full unpleasantness, rudeness, and even laugh at ya (as was my case with Kyle **), when you tell them that what the QA person is telling you is not what was discussed and agreed upon, prior to you signing the BOL and paying half the initial quote. This leads to an outrageous increase on your bill due to the QA person making the corrections on a new BOL from items you told them but they conveniently listed wrong on your initial BOL. Be advised that at this point it is past their 72 hrs refund timeframe and at this point you're now looking at least thousand or more increase on your BOL.

    4. They insist that you don't have to resign your BOL after it's been altered by the changes the QA rep made which resulted in the increased thousand or more from the initial BOL price. This is illegal by law, a BOL signed by the shipper (you) and the moving company and be with the movers at all times. So with them insisting you don't sign the altered initial BOL, that is a deceitful business practice questionable under the law.

    5. By the time you get to the QA phone call, it is past the time to cancel your dealings with them and request for your refund. Which by the way their cancellation and refund policy clearly states, "no refund 72 hrs after signing the BOL." It doesn't read or state, "no refund 72 hrs after signing the initial BOL." Hence the reason why they insist that you don't need to sign the BOL after they've made changes that conveniently increased the amount you'll need to pay but without your signature. Which would be an unlawful BOL that will travel with the driver until they get to you and hit you with whatever additional charges and you are put in a position where you have no choice but to pay, and sign the BOL before they load your things on the truck.

    6. Their BOL reads and states the the quoted price is binding and they're not responsible for any additional charges by the 3rd party (i.e. whatever crappy moving company the send that will actually pick up and move your things). Note...they quoted my fellow Veteran a $1300 and when the actual movers showed up the showed him a BOL that had $3500 and then also refused to load his stuff because they indicated that the price didn't account for the distance and steps from his place to the truck and that cost him an additional $1200. So he ended up paying a $4700+taxes bill from a quoted and agreed upon $1300.

    7. In my situation I tried to give them a benefit of a doubt but instead, they confirmed every bit of what people are saying about them. They're fraudulent, untrustworthy, disgustingly unprofessional, deceitful, and mischievous company that use the disguise of a Veteran owned company to draw you in when in fact they don't give a damn about their fellow Americans to include Veterans or Service members. They refused to pay me back and defrauded me (a Veteran and Retired Service Member) out of my deposit. DO NOT ever use these disgusting frauds. You are better off dealing with a moving company directly, not one that hires 3rd party to do so while making promises they know they do not plan on making happen for you; because it don't matter, once you sign the BOL they'll reach out to you after 72 hrs because they don't plan on refunding your deposit.

    8. At least dealing directly with a moving company, you have the opportunity to ensure signing a BOL with a final, binding, and agreed on price. The also come onsite and do the inventory prior to providing you a quote. If I had the option Safe Ship would be rated NEGATIVE 10 STARS.

    Thanks for your vote!
    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    We take your feedback seriously and acknowledge your concerns, especially given your experience as a Veteran. From your description, your interactions with our representatives fell short of the respectful and trustworthy service we are committed to provide. The issues related to pricing, promises, and communication reflect gaps that should not occur. We deeply regret the frustration and impression left by our processes. Rest assured that these matters are being carefully reviewed. Our Customer Experience team is committed to resolve any discrepancies and address your concerns swiftly. Thank you for bringing this to our attention.

    Profile pic of the author.
    Customer ServicePriceMoversQuote AccuracyPackingStaff

    Reviewed Jan. 25, 2026

    I have only great things to say about the whole process starting with Safe Ship. Timothy took my order. He knew his stuff and was very professional. We ran through a list of items asking if I was taking or staying. The quote given was off of the list. Safe Bound contacted me for the actual move. Three workers came and boxed items and packed the truck. It took three of them two hours to pack and load the truck. They were very efficient.

    My first date for delivery was January 9th. I received a call with a delivery window for the following week. Ariel, the driver, kept in touch as day and time approached. He took all needed precautions to unload our stuff by himself. I was amazed. It took three to load and one to unload. We have stairs here which they didn’t have to deal with in FL. Ariel worked hard and was very concerned that he put the boxes in the right room. I’ve never had such customer satisfaction as with the two companies. I will definitely use them for my next move.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    MoversStaff

    Reviewed Jan. 25, 2026

    I had an excellent experience with this moving company. They were extremely professional, arrived on time, handled my belongings with great care, and made the entire process smooth and stress free. Exceptional service from start to finish. Job No: **

    Thanks for your vote!
    Verified purchase
    MoversDamageStaff

    Reviewed Jan. 25, 2026

    Good team that worked in bad weather. Great guys! When my previous moving guys canceled, they showed up and saved me when I needed them most. They were even kind enough to bring their own moving van and cloth to prevent scratching!

    Thanks for your vote!
    Customer ServiceTechPriceQuote AccuracyRates

    Reviewed Jan. 24, 2026

    DO NOT USE THEM! They contract with you at one price and then the Carrier they contract you out to calls right before your move and adds an additional up charge. If you don’t want to pay it because you gave them all the correct information as far as truck size, storage size, etc., they will hold your goods hostage. Safe Ship and Uship.(carrier safe Safe Ship *** contracted us with.), need to be reported..

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaffRatesTransparencyTimelinessHonesty & Transparency

    Reviewed Jan. 24, 2026

    Please let this accurate and most recent review serve as the decision to use this hell of a so-called business. First, they are a broker, which they don’t tell you. Please contact moving companies directly. YOU DON'T NEED TO PAY THESE PEOPLE. They did not take my itemized list correctly, therefore when the actual movers showed up, my price changed dramatically. Since my things were all packed and I was ready to go, it left me no choice. Now that was only particular to my situation.

    Otherwise, I would have cancelled there on the spot. Now the moving company, (this first one, as things are transferred) were absolutely great. They arrived on time, wrapped my things securely and moved them out in a timely fashion. Although they lied to me about my delivery date. (ALL MOVING RELOCATION LLC, BASED IN FORT LAUDERDALE, FL 1-866-800-6986). And after several calls to them and constant lying, I put this call on three way so that safe shippers could hear the lies as well. And the reception manager Jarvis, as he told me, was shocked, and you already know I did not give a damn! You are going to listen to these lies as well. And of course, he took no more calls from me, after repeatedly being told he was in a meeting, or busy. And this was day 9. I paid for standard shipping of 0-10 days. I was constantly told the driver would contact me.

    They had the nerve to give me the driver's number, I told her "NO that’s your job, you contact the driver and then get back to me", of course, that never happened. Sooooo on day 11, the driver finally contacted me and told me he would be here the next day, which would be day 11. When he was one hour out, he phoned and of course, I was ready to receive my belongings, and I just told him I have been waiting and I am here ready to receive my goods. Now, when he arrived, very professionally might I add, I got my things and immediately start writing this review.

    It was a totally different moving company and people, the driver had to phone and wait for the guys who would actually do the moving, about ten minutes. They moved everything carefully and put my things in their proper place. Unfortunately, I don’t know the name of this company. I must say nothing was broken or mishandled, thankfully. Because they would not have gotten a dime, and I was prepared for all the smoke, if you know what I mean.

    So long story short, AVOID SAFE SHIP MOVING SERVICES, THEY ARE THE REAL SCAM. I hope you take the time to read this long review, as I want no one else to go through this. Contact long-distance carriers directly. By the way, I moved from Florida to Texas. I drove in 12 hours and waited 12 days for my belongings. The customer service reps Shawn and Chris from Safe Ship had the nerve to try and talk about PODS, how dare them, I have used PODS and the service is 100 times better. At least I knew where my belongings were at all times, and received constant updates. Will definitely only use PODS again.

    Thanks for your vote!
    MoversPunctuality & Speed

    Reviewed Jan. 24, 2026

    Movers were early, and very polite on the pickup. Juan explained everything thoroughly, and made it easy to move through the paperwork. (There is a lot of paperwork!) I would recommend their service to others!

    Thanks for your vote!
    Profile pic of the author.
    PriceMoversQuote AccuracyStaffRatesTransparency

    Reviewed Jan. 24, 2026

    Great service, everything was picked up in time and all the drivers were in contact to give updates. The prices are the best and cheapest. Haven't have any issues so far and I'm sure delivery will be just as easy as pick up.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePriceQuote AccuracyStaff

    Reviewed Jan. 23, 2026

    Safe Ship was the place to go. Amazing moving service. They provided everything I needed at low cost. It was a great overall experience. Customer service was great. Dexter was a great help with everything I needed.

    Thanks for your vote!
    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    Thank you for the great feedback! We're glad your move went smoothly and that you had a positive experience. We’re always here if you need us again.

    Profile pic of the author.
    Customer ServiceContract & TermsPriceMoversQuote AccuracyPunctuality & SpeedStaffTransparencyHonesty & Transparency

    Reviewed Jan. 23, 2026

    Alexandra B truly saved my experience with moving from Colorado to Washington D.C. The company (Loadrans llc) that was moving my items was not communicating with me at all, they were past the date range I was quoted, and tried to overcharge me several times after I signed off what I was quoted (tried to charge me an “elevator use” fee for the “work it takes to push the button and to get in the elevator” - this is an example of one). I was regretting ever using a moving company until Alexandra took over my case. She was one of the only people that genuinely listened to my concerns, she called and communicated with me everyday she was in office with an update - I was promised updates several times for various people and Alexandra was the ONLY one who stuck to her word.

    Trusting strangers to move your personal items is a scary process and when your items come weeks later than expected, there is a lot of uncertainty. Alexandra made sure I was being communicated with constantly - and was communicating with the movers regularly as well, she addressed all my concerns and she made sure that I wasn’t being taken advantage of financially by the movers by making sure that their behavior was documented. She made this process seamless in the end. Alexandra was honest and Angel and I wish everyone at Safe Ship was like her - she’s truly amazing!!

    Thanks for your vote!
    Safe Ship Moving Services
    Response from Safe Ship Moving Services

    Thank you for sharing your experience. We understand how frustrating it is when a carrier causes delays or unexpected charges. We're glad our team was able to step in, keep you informed, and make sure you were treated fairly. Your experience matters to us, and your trust means a lot.

    Profile pic of the author.
    Verified purchase
    MoversPunctuality & SpeedPackingStaff

    Reviewed Jan. 23, 2026

    Safe Ship and Loadrans did a fantastic job. They answered any questions I had and were very professional. They were punctual and made sure to pack everything with care and organization. They arrived on time and were efficient.

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Jan. 22, 2026

    I have had the best experience with Safe Ship Moving Company. I have never moved before & was completely lost. From my first contact with Ryan ** (who explained everything to me so that I could understand) to my last contact with Matthew ** & Jake ** (who checked how my pickup went) everyone has been very friendly & helpful the whole way. Thank you!

    Thanks for your vote!
    Profile pic of the author.
    MoversStaffTransparency

    Reviewed Jan. 22, 2026

    Writing this at the time of pickup, my things have not been delivered. Will update pending drop off. Pickup went smoothly, no complaints. AJ and Sixto were very professional and efficient. Would recommend to a friend.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServiceCoverageTechPriceQuote AccuracyDamageMaintenanceRates

    Reviewed Jan. 21, 2026

    I contacted them to get a quote, then found out they were outside of my price range. Told them I would call back in February, and I was called back by multiple contractors despite my repeatedly asking them to take me off their lists. I even left a voicemail asking them to stop harassing me. When they kept calling, I would answer with, "Please take me off your list," to now just "take me off your list." They have not done so yet. At first, I just thought it was the right hand not telling the left hand anything. But it just seems like one of those scummy services that hire desperate people to harass you until you're broken down. I'm now just shipping things through the mail out of spite and would encourage others to rally their friends to do the same. Don't give in to a phone terrorist who won't take no for an answer. This is worse than those call centers that try to sell insurance.

    Thanks for your vote!
    Verified purchase
    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed Jan. 21, 2026

    I have used multiple other companies to move and this one is by far the most professional. Their time management, ability to properly and safely package everything, and communication throughout the whole process was superb. Dario and Emilio were my movers and they conducted the move effortlessly. Good experience overall 10/10.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed Jan. 21, 2026

    Eli and Wayne did a great job and they worked with me and got it done in a timely fashion, everything was explained well and I would definitely recommend them! They were also good to talk to and helped the whole process be a lot smoother!

    Thanks for your vote!
    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed Jan. 21, 2026

    I submitted a 5 star review for this emergency moving company broker, but apparently it did not go through. My initial representative was amazing! Professional, courteous and polite. He made a horrible situation tolerable by being so amicable. The moving company was spectacular! My issues started Monday (1/19), the day after my move on Sunday (1/18). The customer service calls/texts from Safe Ship Moving started Monday (1/19) morning regarding the service I received. I was unable to talk and the rep stated it would only take a few minutes. I eventually interrupted him stating I’m on my way to visit a doctor regarding “a serious illness” and said I would try and call him back. He sounded sincerely apologetic. I hope there is recording of this conversation.

    The calls/texts continued throughout Monday and Tuesday. For context, I moved my mother into assisted living Sun (1/18) then had “serious illness” appts on both Monday (1/19) and Tues (1/20). My focus was not on filing out surveys less than 24 hrs after said move. The last straw was a representative who contacted me on Tuesday (1/20), again while waiting in the doctor’s office. I had already filled out both surveys sent to me via text as requested. He responded back in all caps which is usually indicative of yelling. I had an outstanding relationship with my first contact in your company. I will be contacting him regarding my concerns.

    I am not using names as this may be normal practice expectations for your company, so to blame the employees would not be fair. You must have documentation of who contacted me via phone/text. If not, I do. Again, let me reiterate that I gave you a 5 star review, but after the harassment by your customer service representatives attempting to obtain a survey less than 24 hours after the move, it was the reason I dropped your company to a 3 star review. I would still recommend this moving company if they facilitate changes to their customer service tactics post move. Thank you.

    Thanks for your vote!
    MoversPunctuality & SpeedPackingStaff

    Reviewed Jan. 20, 2026

    Second time using Safe Ship. The movers were right on time, explained everything before having me sign, wrapped all our belongings very well. Took their time and did a good job! They were very professional and friendly as well. I would recommend Safe Ship anytime.

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Jan. 20, 2026

    Using Safe Ship Moving was one of the smartest things I have done. Every person was extremely helpful and treated me like I was their own mother to help. I would certainly recommend Safe Ship for any move you need to make.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePriceMoversQuote AccuracyPackingStaffRatesTransparency

    Reviewed Jan. 19, 2026

    I would like to share my outstanding experience with Safe Ship Moving, a moving company that truly exceeded my expectations. From the very first contact, their team was professional, responsive, and transparent. They explained the entire process clearly, including timelines and pricing, which immediately gave me peace of mind.

    On moving day, the crew arrived on time, well organized, and with a very positive attitude. They handled all of my belongings with great care and respect, showing strong attention to detail and experience. Everything was properly wrapped and secured. One of the aspects I appreciated most was their constant communication throughout the process. They were always available to answer my questions and kept me informed every step of the way, which made a potentially stressful situation much easier to manage.

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Jan. 18, 2026

    Loadrans was on-time, efficient, accommodating, super friendly and the team solved for complications without complaint. Safe Ship was a pleasure to book with and suggested tons of ways to save us money. They actually made the move a pleasurable experience!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversStaff

    Reviewed Jan. 18, 2026

    This was hands down the best moving experience I have ever had. Everyone I spoke to and worked with went above and beyond to provide me with excelsior customer service. I have moved numerous times locally, nationally, and internationally and this crew is hands down the best I have ever had the pleasure of working with. When it comes time for me to move over the summer, I am definitely going to be using them and I will also sing their praises to my friends and family members. Dexter was exceptional and provided me with excellent customer service on the phone as well!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversTransparencyCommunication

    Reviewed Jan. 18, 2026

    Great communication in setting me up with movers. Provided updates every step along the way to keep me informed. When any changes occurred I was informed right away and able to move accordingly. I would absolutely use them again in the future.

    Thanks for your vote!
    Profile pic of the author.
    MoversPackingStaff

    Reviewed Jan. 17, 2026

    The team was kind and courteous throughout the move process, this has been my first out of state move and I'm glad to have found a team that supports it. RUSHMORE packed our boxes and items with care and I cannot thank them enough.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversPackingStaff

    Reviewed Jan. 17, 2026

    Movers arrived on time, protected my doors and floors, handled my exercise equipment with care, and communicated with me via phone multiple times. I would recommend Safe Ship Moving to anyone planning a move.

    Thanks for your vote!
    Verified purchase
    Robert increased rating by 4 stars.
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedStaff
    After a positive interaction with Safe Ship Moving Services, Robert increased their star rating.

    Reviewed Jan. 17, 2026

    Had a last second move come up. Wanted to use this company since it is a veteran owned company. Talked to a staff member for over an hour to get this set up with dimensions of items to be shipped and received a quote. Got several phone calls that evening and that day to confirm and ensure that everything was good to go. One phone call I received was saying that I didn't have enough space on the truck and raised my quote up almost another 1400.00. Told me to cancel the order or take it 'cause the representative the day prior gave me the wrong information.

    This was a total bait and switch especially knowing this was a last-minute request. Asked the individual if I don't use the space do I get the space credited back to me which I was told definitely not. It doesn't work that way. I expressed I wanted to use my original space quoted, and we would go from there. I would not recommend using this company and I hope the owner or owners realize what is going on here. If this a veteran owned company, I would hope they would use the core values and teach them to the employees. Really feel I was just a sale not a customer to a professional company selling a service. They also waited till I couldn't swap moving companies to let me know this information. I haven't even made it to the move yet and hope that experience is better since I can't switch carriers.

    Thanks for your vote!
    Customer ServiceTechMoversStaff

    Reviewed Jan. 17, 2026

    My experience with Safe Ship did meet my expectations and more. Starting with the contract to the actual pickup from the moving team to Matthew calling and checking to see how things went was done in a timely, courteous and professional manner.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed Jan. 16, 2026

    With a ton of companies from which to choose, we made a good call. The whole team was great! The process was as easy as possible for a big move (MT to TX in January). They were attentive, punctual, nice, and professional. We had an excellent experience.

    Thanks for your vote!
    MoversPunctuality & SpeedStaff

    Reviewed Jan. 16, 2026

    I had a great experience with Alexandra. I had some issues with overpayment requested by the driver during my scheduled move with Safe ship but Alex was able to address my concerns and sort me out relatively quickly.

    Thanks for your vote!
    MoversStaffTransparency

    Reviewed Jan. 16, 2026

    Premiere Moving and Storage was excellent! I would prefer to deal with them directly vs going through Safe Ship as the brokerage. As I was not happy with their lack of transparency and some other issues. Premier came in and got the job done in record time. They were efficient and friendly. I would recommend them.

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedDamageStaff

    Reviewed Jan. 16, 2026

    Safe Ship Moving came through for us when another company completely dropped the ball—We cancelled them last minute and booked Safe Ship this week. They were incredibly accommodating with our tight timeline and handled our “rescue move” flawlessly. The crew was fast, professional, and super considerate with all our items. They completed our just-under-200-mile same-day move without a hitch—no damage, no stress, just excellent service. Huge thanks to the team for saving the day! Highly recommend—10/10!

    Thanks for your vote!
    Profile pic of the author.
    PriceQuote AccuracyDamageRatesTransparency

    Reviewed Jan. 16, 2026

    Worst moving company I’ve ever used. The quote doesn’t match what you pay. I wouldn't Recommend anyone to wage their money with the company. It’s a rip off and the third party was supposed to deliver my stuff. They changed the pricing and didn’t give any updates. They definitely just want your money. Still haven’t received items that we’re supposed to be delivered.

    Thanks for your vote!
    Customer ServiceTechDamageMaintenanceStaff

    Reviewed Jan. 15, 2026

    They honored the time that they said that they would arrive... They handled my furniture with great care and secured it with multiple blankets to prevent damage... They sent out an adequate amount of laborers so that I didn't have to assist with anything... They even broke my bedroom set down along with dismantling my mirror from the dresser... They broke down every table and detached the legs so that they wouldn't get damaged or loosened... They secured my glass lamps and glass tables to secure that the glass wouldn't break or crack or shatter... I would use them again on my next move and would definitely recommend their services to anyone in the market to move... I'm very satisfied with the services that were provided...

    Thanks for your vote!
    Profile pic of the author.
    PriceMoversPackingStaff

    Reviewed Jan. 15, 2026

    Very satisfied with friendly, efficient service. Excellent packing. Movers arrived on time and worked steadily until job was done. All potential extra charges were fully explained. More than happy to use them again.

    Thanks for your vote!
    Customer ServiceTechPriceMoversPunctuality & SpeedDamageMaintenancePackingStaffRatesHonesty & Transparency

    Reviewed Jan. 15, 2026

    I’m literally putting a 2 star rating so hopefully they can’t pay to remove it like one stars. DO NOT USE THIS COMPANY!!!! Let me repeat DO NOT! DO NOT! DO NOT! We have been lied to since the first phone call. Gavin told us that our stuff would be loaded on one truck and that same truck would be delivering our stuff. We moved from California to Ohio. Was charged over 18k and from day 1 of the move has been HORRIBLE. They showed up in a small box truck loaded that truck and most of the guys didn’t understand English and they would ask us this one this one? And we would tell them yes or no.

    They took a ton of stuff that wasn’t supposed to go and left a bunch of stuff that was supposed to go because they filled both box trucks already. Well that’s not my fault. You guys were all over the place taking stuff that wasn’t speed to go. Mind you we had everything packed, labeled and even QR codes labeled. We had everything sorted so it was nice and easy. They left, came back with another box truck. I asked them. Are you delivering our stuff in 2 trucks? They said no, they took our stuff to a warehouse and unloaded it there and from there it will be loaded into a 53’ truck and brought to us. I told him no, that’s not what they told us. We made it very clear when we decided to use this company that we DO NOT want our stuff moved from different trucks because that’s more of a chance our things can be broken. 😡

    Ok so two weeks later we have no date that for our stuff to be delivered. Yet another lie. They told us 7-21 days from the date they picked it up. Now they are saying the first date starts from the first day we say it can be delivered. We have been sleeping on air mattresses for 2 weeks. They say our stuff has not left California still. I’m super worried that we are going to have lots of things missing, broken or may not even show up at all. I will leave another review once we do get our stuff and unpack and let you all know if it’s all there, if anything is broken and how long it actually takes to get it. Also I’m not a Karen. But I truly feel like my voice needs to be heard to warn people about this awful company.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2026

    Safe Ship Moving did a great job coordinating our move. They scheduled Rushmore Van Lines Inc to do our move and they arrived promptly on the day we requested. We appreciated the professionalism of everyone at Safe Ship and Rushmore Van Lines. They made our move happen well.

    Thanks for your vote!
    Profile pic of the author.
    MoversStaff

    Reviewed Jan. 14, 2026

    I had a great experience with this service, they connected me to a really great moving team. Everyone was very professional and efficient. Mathew and Natalie were very helpful and made my experience even better.

    Thanks for your vote!
    Contract & TermsSales & MarketingPriceMoversBilling

    Reviewed Jan. 13, 2026

    Do not use! I never write reviews and taking the time so other people are not inconvenience or scammed! They made a huge deal out of me wanting to cancel my move with them. They were pushy, almost threatening and not ethical in their practices. Did not mention $165 convenience fee for using credit card, overpriced service overall and they are only brokers not actual movers so you are paying extra for them to outsource the job. Beware and stay away!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 13, 2026

    Very quick, nice, and super accommodating. amazing all around, from the customer service to the moving process. Very very patient. I would recommend to any of my friends moving in or out of state. Will definitely be back for my next move.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    MoversPunctuality & SpeedPacking

    Reviewed Jan. 13, 2026

    The guys showed up on time, they ensured all of my boxes and items were properly secured, they worked through all the items quickly and efficiently. I had a lot of stress about this move, but you all made it a lot easier, so thank you.

    Thanks for your vote!
    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed Jan. 13, 2026

    Excellent customer service, professional and very prompt. No issues like other companies. Even when encountering challenges, they persevered and found a way to make it happen! We had a large piece to move, and they took care of it with skill!

    Thanks for your vote!
    Customer ServiceMoversDamageStaff

    Reviewed Jan. 12, 2026

    BBB Review: I highly recommend this company. My brother, who lives in another state and is handicapped, called me to arrange his move. I was so relieved when I called Safe Ship Movers, they basically handled everything which took a lot of stress from me. They kept me informed every step of the way. Even after the move (they didn’t forget us), Jonathan Deatherage called to find out if the movers completed everything they were supposed to do and to inform us that we have up to 90 days if anything was damaged. If you want a moving company that makes your life stress free and so professional and kind, call them, you won’t be dissatisfied.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceTechSales & MarketingPriceQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Jan. 12, 2026

    Horrible experience and company that does the classic bait and switch on clients. I submitted a quote request a month before our move where the salesperson went through our inventory and originally quoted over $11,000. When I said that was more than I was willing to pay he immediately came down to $9,000. I told him this was still too much and I was looking to pay around $4,000. He said they couldn’t do that, but he could come down to $6,000 because they had a truck that was going to be dropping a load off in my area which would save money. I declined and later sent an email stating if they couldn’t do it for $4,750 I would hire them. They did and I thought everything was good until they called 3 days before the move to do the final inventory list. We had gotten rid of a lot of big items from the original list, so we were expecting the cost to go down.

    After going through the final list they came back and quoted me $11,500 for the move. I asked how that was possible, and he said my inventory list was three times larger now. The original salesperson low-balls the list and bid to get your business, and then they raise the price back up to what they originally want hoping you’ll have to take it because it’s days before the move. After speaking to a manager, I finally got a refund but the experience was horrible. The company doesn’t care about their clients.

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedStaff

    Reviewed Jan. 11, 2026

    Great experience from pick up to delivery! The movers were very professional and took great care of my items. They arrived promptly when they said they would and were very efficient loading and unloading my items. I had to move quickly for an urgent job offer and Safe Ship handled all my concerns and lifted all my stress about the move. I would use Safe Ship Moving in the future without a second thought!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed Jan. 10, 2026

    I was worried that moving my stuff across the country without me being there would be a nightmare. Safe Ship Moving made it easy and gave me comfort in knowing that they would take care of me and my stuff.

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyRefunds & PayoutsStaffBillingRates

    Reviewed Jan. 10, 2026

    In short, this is complete scam, do not put ANY money down! On 1/9/26 I requested a quote and this is when two things happened. 1) After I told them I need to think about the quote, they were pushing too hard for me to put 1/3 of the bill down (this is not usual practice for movers) 2) They asked if my employer was paying for the move (so they could raise the price). Here is the worst of it, the following day (a Saturday) they called my phone 3 times back to back to push me again to the 1/3 of the bill down. At this point I told them this is wildly unprofessional and never to contact me again. P.S. If you still don't believe me, check their BBB profile. It's rampant with customer complaints!

    Thanks for your vote!
    Carol increased rating by 4 stars.
    Customer ServiceQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsPacking
    After a positive interaction with Safe Ship Moving Services, Carol increased their star rating on Jan. 14, 2026.

    Updated review: Jan. 14, 2026

    Spoke with Jake from customer experience specialist and he spent time on phone with me explaining the moving process I do understand more at this point. I am happy that he will be taking my concerns to his team for further improvements with safe shipping communication with the customers. Looking forward to my move in two days.

    Original Review: Jan. 10, 2026

    I have not had my furniture moved yet but was called today, 4 days before the move and too late to get my 1100.00 deposit back to be told that after all the measurements of your furniture we will be adding an additional 975.00. I had no choice but to pay it but am extremely upset. I gave an exact description of what I was moving, no boxes just furniture but to wait until 4 days before the move to say your furniture needs more space in the truck than we estimated and you need to pay 975.00 more and no you will not get your 1100.00 deposit back if you have a problem with that. Beware of this company. They will rip you off.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMoversPunctuality & SpeedPackingStaffTimeliness

    Reviewed Jan. 10, 2026

    I really appreciate the work the guys did. The team was great and they were all really nice and polite. They worked very quickly and made sure all my items were packed and were gentle with moving the household goods. They were very good with communication and explaining answers for any questions that I had. If I move again I will definitely look into using this company again. I highly recommend. They’re have great customer service!! They even followed up the next day on the move to make sure everything went ok. Dexter was super friendly.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceSales & MarketingPriceQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsPackingStaffResolutionHonesty & Transparency

    Reviewed Jan. 9, 2026

    Would give 0 stars if I could. Booked a Houston to Denver move that is not even over yet, paid $3800 and am being told I will owe even more on drop off. The salesperson I booked with, Lawrence, clearly said whatever he could to get me to book. I specifically asked about shuttle service fees, that I had gotten in quotes from other companies, if an 18-wheeler cannot approach my apartment that is surrounded by one-ways, and Lawrence clearly stated "We use U-Haul size trucks so that won't be an issue." I am dumb for believing him but I have never done a long distance move before and didn't know any better. He stated that my drop-off window was 3-10 days, but upon pickup I would be given a smaller window. That was also a lie.

    After I paid my deposit and missed the 72 hr refund window, literally the day after this window ended, someone from "Quality Assurance" called to go over my packing list and quote again. They informed me that I would be on the hook a $450 shuttle fee and no I cannot cancel without losing my deposit. I suspect that they wait until the day after your refund window ends to do this "Quality" call to ensure that you're stuck with them now.

    I have been going back and forth with customer service and the "escalations department" and the only "solution" they have offered to avoid that $450 fee is to get my own truck and meet the delivery people in a parking lot somewhere, where they can transfer my stuff to my truck and I can take my stuff to a 7th floor apartment by myself. I paid them $3800 already and their only solution is for me to do a third of the manual labor myself. Do not book with this company, the salespeople will clearly say whatever it takes to get their commission.

    Thanks for your vote!
    Profile pic of the author.
    patricia increased rating by 1 star.
    Sales & MarketingPriceMoversQuote AccuracyPackingBilling
    After a positive interaction with Safe Ship Moving Services, patricia increased their star rating.

    Reviewed Jan. 8, 2026

    Updated on 01/14/2026: I have been speaking with Samantha and she has assured me that she has stepped in and is handling it internally which I truly appreciate.

    Original Review: I spoke with them about an estimate moving from WA to TX, we will/are doing the lions share of packing boxes so 18k seems stroke worthy. What turned me off was the guy then started pressuring me to put 10k down on a credit card for a deposit without talking to my husband 1st and sounded frustrated that I was not going to do it. That conversation alone makes me want to steer clear of them.

    Thanks for your vote!
    Profile pic of the author.
    PriceMoversQuote AccuracyStaffRates

    Reviewed Jan. 8, 2026

    They were extremely helpful and accommodating. The best prices out of multiple places I have researched and still worked to lower it to help with my budget. They worked with a short term move and still was able to find a truck to help move. Every person I talked to was friendly and knowledgeable about the process.

    Thanks for your vote!
    Profile pic of the author.
    MoversPunctuality & SpeedPackingStaff

    Reviewed Jan. 8, 2026

    I had an exceptional experience with Safe Ship Moving. Their team and Johnathan was professional, punctual, and handled my belongings with care. The entire process was seamless, making my move stress-free and enjoyable. Highly recommended!

    Thanks for your vote!
    Alexis increased rating by 3 stars.
    Customer ServiceSales & MarketingPriceQuote AccuracyPackingRates
    After a positive interaction with Safe Ship Moving Services, Alexis increased their star rating on Jan. 11, 2026.

    Updated review: Jan. 11, 2026

    They fixed the issue to the best of their ability.

    Original Review: Jan. 7, 2026

    Updated on 01/21/2026: The update is that the company reached out to gather more information. After doing so, they worked with us to find a solution that would make us happy. Since doing that, our experience has been much better.

    Updated on 01/17/2026: After the issues happened, the group reached out to me to make amends and find a solution. I appreciate them doing what they the could to make it better and make my family feel like the move was a success.

    Original: Do not use this group. They do not honor the price they quote on the first call. As the process goes along, they will call and increase the price. By the time everything was said and done, they charge over $1,000 more than they quoted. Secondly, the packing groups they connect you with are scammers. We were scammed out of $1,000 after the group was hacked and they took no responsibility. I cannot warn people enough to avoid this company.

    Thanks for your vote!
    Loading more reviews...

    Safe Ship Moving Services Company Information

    Company Name:
    Safe Ship Moving
    Website:
    safeshipmoving.com