Safe Ship Moving Services Reviews

I was very impressed with this moving team. They arrived exactly on time, explained the whole process clearly, and treated my belongings with great care. The movers were polite, efficient, and worked calmly, which made the entire experience stress-free. I would gladly hire them again and highly recommend their service to anyone looking for a smooth, professional move.

From initial video/walk through. They have an experience team taking care of our needs, to ensure the move goes smoothly. They accommodated a very quick move, with unexpected changes. Great company!!!

Safe Ship goes the extra mile to make relocation easy. They hire movers who show up early and are very efficient at their job. They took great care in handling our stuff, they even repackaged some items to make it easier to move. Topnotch service!

Francisco and his team were very good. They provided great service and teamwork. They got straight to work and packed everything efficiently. I would recommend them in the future. They arrived at the time stated earlier in the day. Thank you.

What began as a very thorough informative discussion with all parties, ended badly because the broker, Zachary **, who did work very diligently lost patience with me because I did not respond immediately to his high pressure sales by securing a deposit. I explained that my husband had to be involved in the final process and that he wasn’t home at the moment and I needed an hour. He called back right away with another sales tactic. I expressed my concern again more firmly and he got upset.

Safe Ship movers did an excellent job, they were friendly, not just polite, they worked with my schedule and kept me informed. They were always ahead of their projected times and delivered my belongings on time and undamaged. They even asked me about their shoes, knowing it would be inconvenient to their objective. I would definitely recommend them for a move! Thanks again!

These guys were on time, courteous, professional, friendly and efficient. The care they took packing up my heirlooms made me feel completely confident that my treasures would travel safely. These guys took the stress right out of my move.

I used Safe Ship Moving to move my belongings from Az to GA. They were always in contact with me with details on dates, numbers of boxes, inventory etc. I feel like I made a dozen new friends. They were so personable and truly cared about my things. They wrapped everything in blankets and plastic wrap and were in and out in no time at all! A great company to work with!

Best moving experience overall, my movers Simon and Ilia and Dosan they were incredible. Fast, efficient. Kind, gentle, experienced movers. They were able to park and move all my belongings almost 50 years living in San Jose just in one day. Definitely recommend them to anyone who needs moving service. Thank you. Safe Ship along with Rushmore lines for such a great service provided.

I loved my experience! They were very quick and efficient while also professional and careful with my belongings! One hundred percent would recommend to everyone I know who are moving!!! Thank you for all the help!!

This company is fantastic! From the seamless quoting process to pick up and delivery. This move was time sensitive and personal, and each representative I spoke with was understanding, knowledgeable, and kind. Couldn’t have asked for a better experience. Thank you!

Phone call was easy to make. Everyone I talked to was extremely friendly and helpful. Movers came when they were scheduled. Everything was handled quickly and professionally. They handled everything with care but efficiently. Highly recommend.

Super fast and easy move, we have so much stuff needed to be moved and couldn't imagine it can be done so fast and efficient. Best experience overall, it was done before 12pm. Hard working ** from Rushmore. Safe Ship Moving are awesome.

I don’t usually write these things on the phone but I just had to say something. The two young men from Rushmore moving company were just WONDERFUL, very polite and patient with me. They carried all my heavy things like it was nothing and were so careful, not a scratch on my furniture or the walls. They kept asking “Is this ok ma’am? Do you want this here?” and didn’t rush me even when I changed my mind a few times 😊. At my age that kind of kindness means a lot. God bless them, I would call this company again in a heartbeat.

Resolved.

I’m only changing this rating due to the fact I’m a men of my word, update on this, I did get me refunded back to my card after going back and forth, still won’t do any future business with this ship company.

Excellent service, everything was delivered with care. The crew had great communication and completed the job very quickly. I recommend this company to anyone moving in the area. They made the process fast and easy.

It was an emergency move, my mom passed and all her stuff had to be moved out in 1 day. Ilya and Simon arrived on time and work hard even it was a 3rd move for them. Oh my god, they packed everything so quick. Thanks Safe Ship for such a great moving experience with Rushmore movers.

Reliable moving service, super fast and safe, Ilya and Simon have done absolute amazing job today. I can't imagine more professional movers. Rushmore Van Lines and Safe Ship great moving companies to work with.

Brian ** from Safe Ship Moving Service did a fabulous job with my move from Nevada to North Carolina. He was professional, organized and careful with my belongings, and kept me informed throughout the entire process. They also gave me a significant discount on the packing for my antique furniture and fragile items, which I really appreciated. Without hesitation, I highly recommend their service.

Moving from NY to Virginia, it was a such stressful experience, but as soon as my movers arrived, Deny’s and Java, they immediately made me feel at ease. And they were friendly, professional, helpful, and all my stress went away, as soon as they told me not to worry about anything, they will take care of everything and that they did, the packing it was so professional done, it was amazing. They were amazing, they were my angels sent from heaven. I was and I’m grateful for all the help they provided for me. Thank Deny’s and Java for all your help! God bless you both.!

Did not realize they are a Broker when I called. They conducted the inventory based on my home listing online. The quote/estimate was $2,000 more than when I went direct to other moving companies. Their site recommends you get three quotes, their sales try to push you into a contract immediately. I believe they released my phone number to other movers, as I immediately started getting texts from "Dispatchers" offering discounts on my move. Initially they were professional but the higher cost, the pushy sales, and releasing my phone number are not okay with me. I did not choose them for my move.

Safe ship was amazing starting from scheduling to delivery! The movers were on time. Professional, friendly and polite. They were very conscientious about moving the larger furniture so not to bump into the walls and doors!! Delivery was timely and again very conscientious about placing and reassembly.

Great service from Safe ship and Rushmore, top notch movers, fast, efficient, well trained and speak English. Appreciate all of the stuff hard work. Also no hidden fees or additional charges on the day of the move.

A very smooth pick-up process by Plymouth Line Movers, under the auspices of Safe Ship Moving. They called to schedule our pick up just as planned. The moving truck arrived on time, calling 45 min out to keep us apprised of their schedule. The two gentleman movers were extremely efficient, professional and friendly. They took great care with all our items, padding and wrapping more than expected to protect each piece. They worked together very proficiently to complete the job in a timely manner. The documentation and payment process was handled equally efficient. We were very impressed with how great the entire pick-up process went.

The worst company and experience ever! As the previous reviews have stated, no one comes out to actually survey/inspect the amount of HHG’s on hand and then lowball a 3rd party company, who in turn charges more for pick up and delivery of goods. I’ve ended up paying an additional $7000 due to their lack of integrity. For them to be “Veteran owned,” they’re scamming Veterans and their families.

The move crew was respectful, and they were in and out in less than thirty minutes! The QA team, Dexter especially, were also helpful and made sure everything went smooth as possible! No hassle, just getting the job done!

So far, halfway through the move, I have nothing but positive things to say about Safe Ship. A small communication oddity was very deftly handled by my customer service contact person, Jake, and I am looking forward to the completion of a pleasant experience and the delivery of my shipment.

Samatha ratified the money problem very prompty.

Great moving company! They helped my military family move and made everything easy and stress-free. Our customer service rep, Samantha **, was amazing—super helpful, responsive, and professional. The whole team took great care of our things. Highly recommend!

Movers were cool , great attitude, reasonable price, no hidden fees. Rushmore van lines +Safeship moving are awesome people, reliable and efficient. Also Ilya and his friend, sorry I forgot his name, them both were professional and smiled along the process.

Ilya is topnotch, him and Simon arrived on time super quick, efficient, gentle, professional. Best moving experience ever, Rushmore Van Lines were able to send my stuff right away, I can track it's already on the way to Texas. I can't imagine a better service. It's absolute incredible job. Guys from Safe Ship are the best. Definitely recommend!

I had an outstanding experience with this company from start to finish. The service was truly exceptional, and I was impressed by how smoothly everything went. The crew arrived exactly on time, which immediately showed their professionalism and respect for my schedule. From the moment they began working, it was clear that they were well-trained, organized, and committed to providing high-quality service.

Safe Ship moving Brokers were very friendly and professional, and did not surprise me with any hidden fees, which is nice. 😃 They set me up with Rushmore Movers who were timely, professional and friendly. They worked diligently. They helped me with some packing decisions and what I thought were problems, but nothing was a problem to them. My storage room was smaller than I thought, and had they not packed everything in there so efficiently, it would not have all fit!!! They made everything go very smoothly AND quickly!!! Very pleased.

Martin and Luis picked up our furniture and delivered it safely. All pieces were wrapped to prevent damage. They placed the furniture as requested and removed all packaging, They were very courteous and friendly. A couple of the pieces were very heavy but they got the job done. There was some minor damage to the stairs. Hopefully, this will be taken care of quickly through their claims department.

We want to preface this by saying we have moved five times in just the last ten years due to my husband's profession. We are very experienced in the process. Our communication with Safe Ship Moving Services was good until the pick up day and of course they were paid. They subcontract out the moving services, which to us is also their responsibility. You would not look favorably upon an Internist to consult an inadequate Surgeon to perform an elective surgery. They consulted Blackstone Movers from New Jersey for a Pennsylvania to South Carolina move in the first week of September in 2025. We can of course, provide all detailed documents and correspondence.

Great movers, handled with care on a semi complicated unpacking, as some went to a storage unit and other items were kept off to the side to take with me to my new place. They allowed me to take the time to look at each box before deciding what went to which place. Friendly and kept in contact, and everything arrived and without issue. Definitely recommend.

Safe ship was very communicative and on top of the entire move process from the initial booking. Their team also followed up with an update to the original estimate to confirm all items to help avoid confusion during the moving. Very good experience working with them.

Our crews were honest, careful and professional. The price was fair and communication was good overall. I would use them again. Just be clear make sure you’re clear on when your delivery window begins.

Safe Ship gives you a quote for your move, but it is meaningless. I had over $500 additional fees added at the end of my move. My Salesman, Shawn ** promised me his quote was all-inclusive and he checked out both addresses of my move. Shawn and Safe Ship can not be trusted. Shawn left notes on my account and Jeff ** called to verify my moving items. Jeff was rude and not at all concerned with backing up the comments left on my account. All Jeff cared about was getting through his call list. No one at Safe Ship seems concerned about promises made during the sale. I would not recommend Safe Ship. Go with someone that keeps their word and stands behind the customer.

The initial and follow-up contacts seemed professional. They asked a lot of questions I expected. However, the day of the move everything went downhill. The original estimate went up with the follow-up call and again at the time of pick up. This made things difficult as we had to get additional money orders before they'd load, thus our stuff sat out in the sun for hours. The mover showed up 5 hours after the time he said he'd be there and had to return to load the following day. His 3-hour loading time turned into a 7-hour nightmare.

I had a great experience working with Safe Ship as the broker and East West Moving as the moving company. Dima and Nikita were the team helping me with my move, and they did an amazing job. They were professional, careful with my belongings, and made the entire process smooth and stress-free. Everything was done quickly and efficiently. I'm very satisfied and would definitely recommend them to anyone looking for reliable movers.

Great experience with this moving company! They arrived on November 29, and the young guy on the team was very polite and friendly — he explained everything clearly. The team loaded all my items carefully and picked everything up quickly. Everything went smoothly and stress-free. Thank you for the excellent service!

Very fast, professionals communication, polite, did everything predictably. Second time using this best company. Highly recommended. Price point very affordable, full packing service. Three gentleman timely, shoes off, floors clean. Nothing broken. Tighten wrapped, labels, paperwork a breeze,

Initially told it would be full packing but went from $3600 to $9000. Pick up my furniture in an 18 foot truck and received a call saying that if an 18 wheeler can’t make it into my apartment then they would have to rent another truck to make the move and charge me for the rental. Totally different than what I was told from the start.

Ilya and Semen arrived early in the morning, worked fast, took real care about everything, recommend to anyone. These guys are PRO, thank God I've found Safe Ship and they sent Rushmore movers. They were able to take couple extra items with no additional charge!

Ilya and Gene have done an excellent job today; these 2 gentlemen were able to pack and carefully move our 3-bedroom house in about 4-5 hours. No claims at all, no questions, just keep working till it's done. Respect their attitude, absolute 5 stars for Rushmore and Safe Ship. Hope will never move again. But if it happens, will definitely call Ilya.

All good.

Paul and his crew really very very professional and they know what they do and me and my wife 70 years old. We lucky with their service and we will recommend this company to our people. Job well done.

Working with the Safe Ship Moving has been a great experience. They’ve been very communicative throughout the whole process. Edson was very polite, courteous, and professional. Thank you for making the moving process a little easier.

Safe Ship was great to work with. They made all of the arrangements and kept in communication with me regarding the details of my move. There were no surprises! Staff was courteous. They made my move of 1,600 miles way less stressful! I highly recommend them!

I had a great experience with Safe Ship. They made the move much less stressful—on time, efficient, and quick to get everything loaded and on its way. I’d gladly use them again; they’re truly helpful throughout the whole process.

Highly recommend this company for your first attempt at moving. Very helpful from beginning in every way. Signing up was easy for the move with Lauren. Talking with Kevin about all boxes and furniture was easy. They let you know ahead of time if there will be extra cost, if you have more. I highly recommend this company to anyone moving long distances.

Jose and his team were so nice and FAST!! They were kind and work so hard. They had great communication and wrapped everything with precision! Thank you guys so much and would recommend his team to anyone!

Ilya and his friends ve done an excellent job. Experienced packers, know what they doing. Had to move to Oregon after 45 years in Cali. If you look for strong and smart movers, Safeship and Rushmore is your choice.

I was in a tough situation. I wildly miscalculated my own abilities with moving my own stuff. When I had realized my mistake, I had 2 days to move out my belongings. I found Safe Ship Moving through panicked Google searches. I called their number, no wait, immediate reassurance, help the very next day, within an hour of planning and contacting all their helpers. My stuff was picked up the very next day within 24 hours of scheduling, and the team reassured me throughout the entire process. The same day I had already recommended this company to a fellow neighbor who will be leaving themselves within the next year. Jake had been very professional and polite when verifying my personal experiences and asked I share to help the business reach more people. People who may have been in the same spot as I was just days ago. Thank you very much!

From our move coordination, to the actual pick up, stellar! Chris and Usoh were on time, professional, thorough and great! Pre move and follow up from the team were so good, we just knew there must be a hitch! No hitch, it was better than expected. The best!

David & Gabriel did an excellent job packing us up & getting us ready for our move to Indiana. I would highly recommend this team. They handled all of our items with care. Explained the process with each step. I was extremely comfortable with this team. This team was hired by the Safe Ship moving broker, the team is Arrowhead moving company.

Professional service, clear estimate, no hidden fees, movers were great, Ilya and Dosan from Rushmore van lines arrived on time and worked super efficient, they packed all my stuff in boxes and plastic with no additional charge. Thank you Safe Ship for your help, very useful.

I am so pleased and surprised about the personal and efficient way my move was handled especially by Jake ** who has guided me along every step of the way. Good Companies are not only rated by how well the the job was done but especially how challenges are handled. For this reason I would like recommend to my friends and family that Safe Shipping is the way to go for your shipping needs.

This company does NOT move your home; they contract out to other companies. They have terrible communication with the contractors of their choosing and is basically hands off after you've paid them your down payment. They lost my leather recliner weeks ago, had me file a claim, and I've heard nothing. When logging into the claim it tells me I'm 631 in line. This tells me they lose things often. Do NOT trust this company.

Paul was amazing, he called ahead of time and explained that he would be running late and then helped us change some of the items we needed packing and worked fast, safe and I worried about nothing. He handles everything beautifully.

I used Safe Ship to move from South Carolina to Washington state and didn’t have an address so my furniture went into storage. It was then delivered to WA and unloaded for me. The only hiccup was that somewhere along the way the screws for my kitchen table got lost. The guys who moved me in were great and got replacements and came and put my table together. Nothing was damaged and I was very happy with the service.

Our experience with safe ship was amazing. They were so quick and helpful. Extremely pleasant to work with. Would recommend them to anyone looking for help with a small or big move. They explained everything from beginning to end and made a stressful day much easier.

Mosha and his team were fantastic. They were very courteous and professional. They were prompt and efficient. I would highly recommend them for your move. They were very well prepared and went out of their way to help.

Made the process super easy. Friendly, and very communicative about the process. Would definitely work with this team again. The pick up went very smooth and they were able to deliver it in a faster time than expected.

Eli showed up on time and was very helpful in guiding me with what should and shouldn’t be done. Ashley did a follow up with me and wanting to hear about the company could do to improve. For the most part not a whole lot could be better maybe a little better during the estimate but they were fair. Rocky p

Rushmore van lines be done a great job, all movers been working hard to make sure everything wrapped and moved safe, they protected to and glass with cardboards and blankets and even showed how secure everything in the truck. Recommend Ilya, Semen and Does an. Thank you Safe ship for such a professional service.

Excellent movers! The team worked fast, handled everything with great care, and packed my antique furniture perfectly. Very professional, friendly, and reliable. I’ll definitely use this company again in the future.

I moved from Massachusetts to North Carolina and used Safe ship. Safe ship set me up with move king, first off the communication safe ship provides is excellent. I did have a smaller move items wise but everything was packaged professionally and handled with care. Move king also called with updates on the move. The delivery was nice and smooth and made my move experience stress free as possible!

We were impressed with how much care was taken with our things. They were very polite. They wrapped all our furniture so we feel our belongings will arrive with no damage. We were informed of their arrival 45 minutes before they got to our house which gave us a lot of advanced notice.

Safe Ship Moving Services has been an amazing company to work with. They helped make what has been a stressful move a lot less stressful. They are friendly, helpful, amazing at communication. The price they quoted was the price. No hidden fees or surprise costs.

This is Mary Ann **. We are very happy with the work done by our two movers Bohdan and his team. They worked hard and steady. They helped reduce the stress of moving and we are grateful. Thank you for everything.

Shawn, Carlos, and Nelson did an excellent job with my move. They were great with communication from start to finish, very informative, and extremely professional. They handled all of my items with care and made the entire process smooth and stress-free. I really appreciated their hard work and attention to detail.

If I was able to leave a negative star, I would. This company does not deal with veteran-owned companies. They lied to me on a cross-state move and lied to the moving company they used to move me. The lie entailed the salesman starting my quote at $19k, then finally got them down to around $7k. They told me all my items would be transported and moved. Only to find out that they lied on the estimate and I had to leave a full 10x10 storage behind. When I tried to get the company to assist me, they basically told me, "Tough luck, you signed the estimate." I have reported this company to the BBB in Florida and contacted the Veterans Affairs, as the company they had moved me spoke no English and was not veteran-owned.

Great experience both with service reps via phone and with in person movers. Everyone was polite and friendly. The entire process was explained step by step. The moving team was excellent and took care of all of our stuff.

Exceptional service super polite and understanding throughout our whole moving process. Answered all our questions and concerns and provided exceptional customer service. Everything was great and we are extremely grateful

Every person I talked to from Safe Ship-moving services, sounded genuine and honest every step of the move. Every person on the phone was courteous and kind and very helpful. That’s why I chose them. I could not recommend a better moving service.

Professional movers. Set move up on a Friday for a Tuesday pick-up. The mover movers arrived on time and on target with same day pick-up and delivery for my heaviest furniture pieces to include disassembly and reassembly of a message chair. Movers all had positive attitudes. Most importantly there were no hidden fees or surprise delivery fee or charges. Company was clear up front about the price…as long as we stuck to the agreed upon inventory there would be no additional charges. They were good to their word.

Safe Ship Moving found Safebound Moving for me. Safe Ship was wonderful to deal with - easy to reach & answered all my questions with friendliness and expertise. Safebound was an absolute pleasure to deal with - Ryan and Maxi were extremely quick, efficient, and very friendly. I couldn’t have asked for a better moving experience. Thank you to both of these companies. Will definitely recommend!

Thank you all, Rushmore Van Lines, Safe Ship Movers and Ilia's crew for an incredible moving experience from California to Montana. These guys definitely know what they're doing. Strong and smart people provide professional service. Everything packed, taken apart and tetrised in the truck with great attitude. Absolutely recommend.

Ryan and Brian were great help getting my things moved out of my apartment onto a truck to be sent over 1,000 miles away. I have great confidence my items are in great hands with them. Thank you Safeship and safebound for making my move smooth!

Kristupas was very helpful in meeting all of our moving needs and went above and beyond to make our transition smooth. Highly recommend Safe Ship Moving and BVL Baltic Van Lines to any requiring a long-distance move.

I had a close call with Safe Ship Moving but was helped finally by a very nice guy, Jake **, after trying to ruffle feathers and get attention. He called me personally to reassure me and work with me to get my deposit back. Based on my experience I am willing to recommend this Co., Just make sure you read all the conditions of their contract. You then have 72 hours to either cancel or confirm. Because they care enough to employ a mediator, I would say the company is legit.

I called SafeShip Moving for a price quote and found the entire process to be very unprofessional and incomplete. The representative who took my inventory was not thorough at all — he simply asked what was in each room and never offered a FaceTime or virtual walkthrough to ensure accuracy. I later learned that this approach is commonly used to lowball the initial quote, get you to pay a deposit, and then dramatically increase the price on moving day once they see the true volume of items. If you choose to cancel, they keep your deposit, leaving you little choice but to move forward at an inflated cost. In my case, I called to cancel because I had lost a job opportunity and no longer needed to move. I was transferred several times before finally reaching Zach, the sales representative who closed the deal.

So glad I found SAFE SHIP and their team and Matthew ** and Samantha ** in Customer Service were terrific! Through every step of the coordinating on our storage unit pick up in Redmond OR to the delivery way down here in Naples, FL, these folks have been available, cheerful and super at providing information and guidance on load sizes, what to expect on pick up day to details on delivery. I would highly recommend to anyone in need to moving whatever size job they have.

Amazing movers! Very professional, incredibly kind, and so patient throughout the process. They packaged everything perfectly and made sure nothing was rushed or overlooked. Their positive attitude made the whole move so much easier. Highly recommended!

Dmitri from East West movers/Safe Ship and his team were phenomenal. They kept the line of communication before arrival open. They were on time, they expedient, cautious, friendly, and professional. I would use them again and I would recommend them to anyone.

Very thoughtful and thorough with helping us in our moving needs. Many reps reached out regularly to ask us if there was anything else we needed or if we had question. We were given details and updates every step of the way.

DO NOT USE THIS SERVICE! I was quoted nearly $2,000.00 for a less than 10 mile move, with only 5 items that would need to be moved. After I declined their services they have repeatedly called me every day and I have asked for my information to be removed each time! They do not listen and their customer services is terrible. Please use your local movers as they are much more affordable.

I called for a quote. They gave me a ridiculous quote. When I told them I could use another company for less, they said they would beat the price. How unethical is that in that they give you the higher price immediately and this roll over? I told them to put me on the do not call list and I've been getting many calls per day. The last man ignored everything I said and kept hard-sell asking me why I'm going with another mover.

Be aware of this company. They are brokers. They will take your $5k - $15k deposit and then they will sell your move to a scammer company and they will triple your price. Make your homework before. Ask for in house estimate only.

Rigid delivery, moving and storage were very professional and treated our things with extreme care. The movers packed all our things using moving blankets, covered the corners and edges with boxes and used shrink wrap to secure all of the covering

Jake and his team packed and loaded all my stuff furniture and boxes, pictures was packed well, and dishes, headboard, mattress, boxspring, boxes, dresser, armchair. Thank you so much, recommend them for next move

Mussa and Boris from Stanford Van Lines did an amazing pick-up. They were on time, handled everything with great care, and made the whole experience smooth and stress-free. Truly professional and reliable service.

Horrific experience!! Called to get a cost estimate and was very clear that if I wanted to use this company, I would contact them. Next day I got a call. Next day I got another call. Told them not to call me again. Next day I get a text message and when I called them to tell them to stop harassing me, the employee slammed the phone down. No apology, nothing, just him slamming the phone down on me and then guess what…yup, today I get another call!!! Don’t ever use this company!!

My name is Mirta **. I moved from Lowell, Mass to Winter Park, Fl. Martin and his crew showed up at 8 am on the dot and we’re done by 2 pm loading my 2 bedroom house. They took care of my belongings as if it was theirs and packed all my glasses/pictures so beautifully. I would give Safeship and Rapid Interstate Movers a 10 star review if I could, will recommend to family and friends.

Both pick up and delivery were great! The driver, Thomas was friendly and on time. He was accommodating and took good care with all items. All items arrived and were in good condition. My advocate, Edson was efficient with consistent and timely follow up to ensure my satisfaction!

Worst experience ever! Safe Ship assigned PVG Trucking to ve my Movers from MN to IN. June 22nd was pick up. First crew was great. My things were to be delivered to me on July 8th. They sent 1 small guy to deliver my furniture, no helper. This guy was literally dropping my boxes from the truck to the ground. My washer's entire top was torn off. My dryer had a triangular dent in the bottom middle! How did that happen? My boxes were opened and re-taped.

Terrible experience. It is the moving mafia. Prices change constantly. Everything costs more than they say. Representatives are extremely aggressive, almost abusive and disrespectful. I’d describe this experience as dealing with the moving mafia. Stay far, far away.

This company is absolutely the worst on the market. They bait and switch you into enormous fees and then outsource your move to anyone. Customer service amounted to please contact your shipper directly, and when our belongings arrived they look like they were dropped off of a 6 foot pier. My $3000 Italian suits smell was literally hanging outside of the box dragging and smells like a sea warf. DO NOT WASTE YOUR MONEY.

Great job from the whole team. Will ** made sure that from getting the quote to pick up was quick and painless. The whole team I worked with made sure that they took care of me. Even with some quirky circumstances the whole team made sure that it was all taken care of.

Everyone I spoke to at Safeship was wonderful. I had to schedule a last minute move and they bent over backwards to help me. I have had some issues with pickup and delivery timing by the carrier (not Safe Ship's fault!) and Marcus and Will Farrell have been ON IT trying to get my issues resolved. My move was small and carriers don’t often prioritize them so I get it. I’m not worried about it as these guys have been SO on the ball. Thank you all so much!

Glad that I used SafeShip to transport my stuff from Denver to LA. There were delays due to a miscommunication with the vendor but SafeShip helped expedite and the stuff arrived without much damage. The service folks are very friendly and Edson was super helpful. Would recommend SafeShip to anyone looking to move stuff across the country.

Loved East West Moving and SafeShip- the team we worked with. Very efficient, and took great care of our belongings. Our move was from New York to Montana and we definitely felt like we were in good hands. Would absolutely recommend.

Excellent experience with Safe Ship. I had originally tried to use PODs. Very unhappy. There was no communication for delivery that never showed up. With Safe Ship I had 3 different people get in touch with me the first day and each gave me a phone number to reach them with any questions! The truck from Century came today and very pleased with our decision to go with Safe Ship!

Great service and amazing customer service. I highly recommend the company. The movers were so experienced and good manner. They will work with the customers if any issues arrive. Very honest company. Good job

I used Safe Ship Moving and Rapid Interstate Movers were my carrier. My name is Annette **, I moved from RI to Massachusetts. They were excellent. They were on time at 8am. I would recommend to friends and family to hire them.

Updated on 12/11/25: Unfortunately, our items were delivered in a rough state as many were damaged and some beyond repair. We are in the process of submitting a claim but it will take time to document around 25 broken and damaged items. I have never seen anyone pack so poorly, let alone "professional movers". I will see how they respond to my grievance and documentation.

Eli and his partner were fabulous! They showed up exactly when they said they would arrive. They moved quickly and efficiently. They were kind, calm, and relaxed with their communication. Moving is stressful and they made me feel at ease with their professionalism, experience, and care for my belongings.

Thank you guys for excellent service, ILYA and Dosan arrived on time and been extremely gentle and professional. They repacked everything and moved into the truck carefully and efficiently. They even didn't charge me for extra space used , God bless these strong young men. Definitely recommend Rushmore van lines and Safe Ship moving.

Mannie and his team did a great job. They were professional. Polite, careful and clean. This was a pick up for a long distance move. We would recommend Safe Ship to anyone looking for movers. Being seniors we were stressing over the move but everyone with the pick up was hassle free. Also all communications with the safe ship employees were great and pleasant. Highly recommend this company

It was a herculean effort by Charlie and the team with Cobra Van Lines. Number one, will definitely recommend Cobra Van Lines and Safe Ship. They pick up on Sun in Ok city and deliver in upstate NY. Will use again.

I would highly recommend Safe Ship. They were so easy to work with and really helped me to determine how much space I would need. They followed up throughout the entire process as well. The movers that they sent were great and were really careful with our items.

Do not use Safe Ship, even if it is your last resort. We contacted Safe Ship to assist us with moving. Safe Ship quoted us a price to move the contents of our entire home. We openly discussed with the Safe Ship’s representative that we were moving some items prior to Safe Ship due to our family living and working in two different locations until the move was complete. Safe Ship reported the price would be adjusted according to what we still had at the house to move. When Safe Ship arrived, the movers started debating with us what they would and wouldn’t move. They reported a price increase even though we had already moved 1/2 of our belongings to our new home.

I had a terrible experience with this broker who doesn't actually do your moving. They pressured filling out paperwork, suggesting they would meet a delivery date. They said they would deliver within 10 days of picking up our things, but later referred to the small print contract saying 10 days from when my new apartment would be available. The delivery was very late, things broken and some having been left out in the rain during transit. Thousands of dollars lost. They offered to pay $75.

Safe ship movers did a fantastic job. Very friendly, courteous and helpful. I would highly recommend them to anyone looking for someone for their upcoming move. Will ** was the best, thanks for all your help.

Safe Ship was a very good broker. They were thoughtful in getting me where I needed to be. They found a mover that I had no problem working with. I especially clicked well with Ryan and Will **. Good luck.

It was an emergency situation, my house was sold in 1 day and had to move everything out quickly, Ilya with his friend Semen arrived on time with all the necessary equipment and great attitude. I can't imagine that moving would be so stress free and I even enjoyed it. God bless these people and thank you Rushmore Van Lines and Safe Ship Moving Service. Absolute 5 stars! Great job guys.

Looking for a great moving experience!! I found that Safe Ship was a great company to work with. They provided team members from Rigos Delivery Moving and Storage company. I would highly recommend them both.

Thanks to Safe Ship Moving we were able to get all of our stuff moved in a timely manner. The movers were professional and very careful with our belongings. I will definitely recommend them for the future and a special thanks to Dexter for reaching and seeing how my experience was. Thanks a lot guys!

I did an inquiry online and I immediately received an email and call from Gavin. We spoke for about 15 minutes and rescheduled for a time to talk later in the week and FaceTime so he could see the contents of my home. He called right on time and we spoke and went through everything for about an hour. I am moving out of state so he was just fantastic to talk to. I literally felt like you know we were friends and he cared about what I was going through and the things that I had to accomplish for my move.

SafeShip was a wonderful company to work with right from the start. They were able to help out and answer the millions of questions I had seeing as I was a customer without an actual "move date". I was very eager to get things under control before I left my home state and my family to go work in my new state of residence and SafeShip was on point with all the help and service I could ever ask for. Once packed and ready to go, unfortunately some problems began to arise with the carrier that was chosen. Needless to say, I was upset and full of anxiety. However, SafeShip was right there at EVERY step of the way to help out and fix things to make them better. In their words, "We take our customer`s concerns very seriously and this is something we do not ever want our customers to encounter."

Excellent experience! The movers arrived right on time. Wrapped everything with extra care and handled my furniture like it was their own. Professional, polite and efficiently. Made my move looks nice and easy

Job # ** - Cobra van lines did a great job delivering our items. They were courteous and professional. They were super fast and did a great job ensuring all of our stuff was put exactly where we wanted and not damaged. Would use Cobra van lines. Charlie was fantastic.

We reached an agreement and settled for $200.00.

The team was was professional and very polite. On time and very helpful, wrapped everything very carefully. Was again on time with the delivery and placed everything wherever we wanted it. Would recommend them to anyone.

Safe Ship did a great job transporting my classic vehicle from CA to NM. The communication before and during transport was excellent. The carrier was very professional and took great care of our property. I would not hesitate to use Safe Ship again or refer others for their service.

From the first online search, to the phone call, every employee has shown awesome customer service. They listen, are professional, kind, empathetic, fast and efficient. This process is easy and they communicate every step of the way.

Customer service called me and apologized for what happened and compensated me for the delay and the damages.

Very efficient shipping company. Came on time. Everything was completely done on time. Very professional workers. Got everything done for me and extras. Best company I ever use. Would recommend them to anyone else.

I initially had an issue with QA. However, Ashley took care of it and the rest of my moving journey was successful. The movers Rigo moving company were fantastic! They took great care with my items and they were fast. Then there was Will Farrell, he checked in with me within 24 hours to ensure my process had no hiccups. He was wonderful!

Most HORRIFIC, stressful experience I’ve ever had. They will promise you one price and once they get your money and lock you in you’re cooked. My price went from 6-over 11 thousand. Please be careful with this company. I knew so many people that was ready to use them and lucky I was the guinea pig to fall for bait cause after I told them all my experience they immediately said no way. I hate it happened because I was furloughed and this was not the time to be caught up in a situation like what I got caught up in with them but it happened. All I will say is if they was the last moving company on earth I wouldn’t recommend or use them ever again really put me in a horrible situation. 🥹

Jake ** helped me get my furniture to my new place faster than it was supposed to be. He went beyond service to get it here, being that I have been sleeping on the floor in my new place being a senior citizen. He was very helpful.

Our experience with Safe Ship Moving was great. Our minds were put at ease from the very first phone call. Ryan ** in sales was knowledgeable and helpful. Answered every question we had. We had called about two months in advance to schedule. As questions or concerns popped up, we reached out. The response time was fantastic. We appreciated various staff reaching out: Kayla/Welcome Dept, Sammi/Moving services and Kyle/Customer Service. A few days before pick-up, Alexander ** called us from Logistics. We reviewed our list of items to make sure everything was accounted for. Again, he was willing to answer questions. Every single person we dealt with from Safe Ship was helpful, knowledgeable, understanding, patient and personable.

Hi Will F. Your team was amazing! Thank you guys so much. There is no way we would have gotten this move done on time. Yes, they arrived on time and they were very polite, courteous and respectful. Thank you all for providing this service. Thank you, and have a blessed day.

Vincent from Safebound with Wilson and not saved our move and we are sooo grateful to them and the good work they did for us!!! We had a disastrous start when I made the mistake of calling Colonial Van Lines. A truck showed up 36 hours late and without enough room for our home goods.. We had to fire them on site at 9 o’clock at night since they only showed up then… And so at 9:30 I called Safeship and 30 hours later Safebound was here taking care of us.

Matthew helped connect me to US Prime Movers Inc and together they did a great job doing pickup and delivery same day. They packed up everything and got the move done really quick. It was easy and convenient for me.

If you are looking for help with moving, you definitely need to check out Safe Ship Moving Services! From start to finish they have been instrumental in getting me set up with the right movers. They do a phenomenal job with customer service and continuous outreach to ensure their customers are taken care of. I’ve had the pleasure of speaking with Jonathan ** in the follow up call after the movers picked up my items. This call came in at a great time because, my dad had previously reminded me to call customer service to ask about the tracking of my items being shipped. Jonathan ** went above and beyond in informing me about everything related to how shipping will go. He made sure that I felt taken care of and that I understood what to expect for the next steps.

Matthew followed up today to check on how things went. The movers went well out of their way to accommodate all of my daughter's wants and needs. Even disconnected the TV wires along with the printer.

We spent a lot of time working out how to move my in-laws half way across the nation. Father in law is recently diagnosed with Alzheimer’s and this move was the best thing for their future health. I have had to speak with many agents at Safe Ship and each one put a lot of effort into caring for my in-laws. With any move there has been some hiccups and misunderstandings, however the team we worked with did everything they could to explain what we misunderstood and make adjustments for our logistics.

Connor was professional responsive and thorough in resolving the billing issue. The movers didn’t tell us when they were coming to deliver which created a difficult situation and an increase to the bill. Connor worked diligently to resolve the problem.

Great work! Quick and easy process! Took everything safety and without problems. Made my move easy and caused zero stress on my part. I have a chronic illness so it’s hard for me to help and they did everything for me! #**

I had a great experience with Safe Ship setting up my move from San Antonio to Austin Texas! After seeing the reviews online, I was quite confident to move forward with them. Throughout the process communication was clear and concise and timely. They were patient with me as I discussed the move and my needs and asked clarifying questions to be sure we were on the same page. The movers were on time, friendly and professional and did a great job securing my items safely. I was very impressed with the level of customer service from the planning process all the way through to the end of my move. I highly recommend using this company for your next move and will definitely be using them again.

Everyone was pleasant and things were done as promised. The movers arrived on time and did a good job. There was follow up from Safe Ship. Customer service was always available when needed. Thank you for the good service. Matthew was very nice with follow up. Would recommend, or use again.

Jake and Nurbek packed all my furniture and delivered to storage. Thank you so much. Recommend them for next time, they worked 7 hours and delivered to my storage unit, they packed my pictures and glass items.

I remember saying that the initial date given was not going to be possible due to some challenges, and the team professionally stepped up to get that fixed. The timing was on point, the pickup team was impressive, and Jonathan is really good at his job. I’ll share an update after the second phase of delivery, but so far, I’m very satisfied.

If you are considering an interstate move, look no further than Safe Ship. My recent move from Phoenix to Colorado was, without exaggeration, the best moving experience I have ever had. The entire team—Jeff, Stan, Kevin, and Matthew—were phenomenal. They didn't just process a move; they partnered with me. Days before the scheduled pickup, they contacted me to review my itemized list, ensuring nothing was missed. Kevin has a true talent for this; he asked just the right questions to help me remember items I had completely forgotten! This proactive care meant the process was smooth and stress-free. Yes, I ended up with more items than I initially estimated, so the move cost more than my first guess. But that was entirely my doing, and I appreciate their honesty in helping me get the numbers right from the beginning.

Safe Ship were awesome! They had our condo packed & loaded safely in quick time. Very professional and friendly. Respectful of our home and even watchful so as not to let the cats get out. We’ve moved multiple times and had awful experiences in the past. This was not the case this time. Relieved to have our belongings in safe hands.

We had planned a move that fell through due to the government shutdown. The team from the initial call all the way to the cancelation were understanding and helpful. They were understanding and willing to work with me when I explained my situation and gave me an extension on the cancelation policy. Their initial cancelation policy is way too short though, 3 days is not enough.

Safe Ship packed and moved my family from Charlotte, NC, to just outside Chicago, IL, and they did it safely, courteously, and professionally. I've never been more impressed with how everyone from customer service to compliance to the movers themselves are so helpful in providing you with the best possible experience.

Rushmore Van Lines along with Safe Ship Moving provided detailed estimate and reasonable price. Ilya and Dossan arrived early in the morning and were able to take apart and pack all of my belongings fast and efficient, definitely recommend these 2 strong gentlemen. Ilya could Even handle my heavy 300 ponds gun safe just by himself down 2 flights of stairs, very impressive experience. Extremely helpful, thanks a lot guys.

Just an update on my experience with Safe Ship. I have been working with a conflict resolution advocator -- a person Safe ship has put on this case. Samantha ** has been sincere and passionate about trying to resolve the problems we encountered and has indeed done that. She worked tirelessly with the moving company Ciao Bella to take care of us as customers and to rectify the mistakes that were made so no other future customers will have to encounter what happened. Mistakes were made and she assured me that this feedback was exactly what Safe Ship was looking for to make sure they can improve their service in the future. I felt heard.

My name is Francine White. Number **. They did an excellent job. Above and beyond. They wrapped all the fragile furniture and glass so that it wouldn’t get broke in transport. They took extra time and care with my stuff and I greatly appreciate it.

Excellent customer service. Thorough. Well packed. The team was very hard working. They let us know when they would arrive and were on time. Best packed pictures I've seen in all my many moves. Great cleanup.

Worst company EVER! JAKE lied from the get go about EVERYTHING! Cost me double or more than I was quoted. They a broker movers who brokered the job to another broker who brokered it to another company. It took 5 weeks to get my stuff for a move from Idaho to Tennessee. Boxes were smashed, bin had feet prints on them and a lamp is missing. Find a REAL moving company NOT SAFE SHIT MOVERS!!!

Great team and very helpful! So glad to have them help me on such sort notice. I had a 2 day notice and they came quickly and helped with everything I needed. Would highly recommend in the future for your moves!

We had the most relaxing, carefree experience with Safe Ship from the very first phone call, all the way through to our pick up. I highly recommend this company. Kevin was exceptional in the office....

Safe Ship Movers did an excellent job helping us arrange a two-bedroom move across the state of Washington with just barely a week's notice. They have a robust documentation program and communicate regularly during the process. This was easy as can be, and would recommend you consider them in your move.

I would recommend Alex and Mike to everyone I know!!! These guys were awesome, quick and professional. This was a much easier process than expected. I will always use this company moving forward!! Cheers!!

Jake and his team were excellent in my Moving. They moved everything I needed and to each room I needed at my new apartment. Jake was very kind and thoughtful and we even shared Queen as music we loved! They were very exceptional. They helped with detailed work and nobody complained. I could tell they were exhausted and I still kept on working and working and working. Jake and his team all worked very well together I could tell they got along real well. That makes me happy that they’re getting along. They had extremely heavy things to carry and they just carried it. They didn’t complain or anything. They wouldn’t even let me help them. I would completely recommend Jake and his team. Absolutely five stars if not, six. 🙂🙂🙂🙂🙂

Safe Ship movers were very helpful and so easy to deal with during a stressful move! Jake ** is very compassionate and wonderful to work with! I would use Safe Ship again, and recommend Safe Ship to friends and family again!

Safe Ship did an excellent job from start to finish on my move. Alexis was outstanding in detailing my needs regarding space on the truck, as well as outlining every step of the way for my items. Jonathan also was critical in answering any questions and following through on my shipment. Items arrived on time and without damage. I highly recommend Safe Ship for your moves.

Fair pricing. Accurate pick up time. Rapid and careful pack and loading operations executed professionally and on schedule, staff at Safeship moving services was professional and rather reasonable, Jake ** was extremely helpful with reducing the stress of the situation of a long distance move as well. 10/10. Would utilize again and would recommend to others.

Very helpful and professional, and quick! They quickly loaded the truck and checked/double-checked throughout the process. My move was very last-mile mute and they helped me throughout the process, and eased the pain points.

Be careful! They lie and promise the moon then recommends a carrier who was careless with their responsibility to pack & protect our personal property. We paid for full pack and ran around day of move packing as much as we could to limit damage. Items were “packed” with no bubble wrap or wrapping paper. Glass vases placed in boxes with zero protection. Items were lost. Do not waste your time with these carpet baggers. They hide behind statement “any damage is paid by carrier” to absolve themselves even though they recommended this carrier. Now filing claim with carrier for thousands in damage. They should change name to "Unsafe Ship Moving" Caveat emptor!

My experience from start to finish was outstanding. The communication and support were exceptional, and the movers were professional, efficient, and made the entire process of clearing my home effortless.

SAFE SHIP took my belongings and used a third rate subcontractor moving company that unloaded all my stuff in LA and repacked, conveniently stealing a diamond ring and my father's WWII medal. You are essentially entrusting your belongings to a subcontractor in which you aren't aware of their reviews. $12,000 dollars I spent, only to have the two most valued items stolen. Safe ship never did anything. Be careful, as these large companies take their profit and then hire subcontractors to handle the actual shipping. Only ship with the company who actually moves your belongings and make sure they don't unload your stuff in another city to "repack"!

Customer services starts out nice and professional then it moves to unprofessional, lack of communication and an overall head once the 72 hour to cancel period is over. Never will I utilize or recommend this overly priced moving company.

I couldn’t be happier with the moving team! They were punctual, professional, and handled all of my belongings with great care. Everything was packed and transported efficiently, and they made the whole process stress-free. I highly recommend them to anyone looking for reliable and friendly movers!

Summary: Do not use these movers. Don’t send them money until you have a firm quote in writing with a limit not to be exceeded. Three days before the movers arrived they performed a “Quality Audit” and increased my price by $5952.30. Most of the information they gave me about the actual move was incorrect. Plan to label and number all of your items. My movers did not number anything. They labeled maybe half of the boxes. Without numbering, there was no way to tell if they even remembered all of my stuff. They are merely brokers so another company performs the move. Your move may not go as poorly as mine or it might be much worse.

This was the worst experience of my life. Never use this company. You may have a contract with them but once your stuff is picked up you won't ever be able to get ahold of them again. Each time our belongings changed hands we had to coordinate it ourselves and deal with the contract being subtly re-written and things left out or not being stated cleanly. Every time our belongings changed hands we were charged more (sometimes hundreds, sometimes thousands more!). And what are we supposed to do. They have our stuff!!! It felt like blackmail.

GOOD JOB. The movers did a very good job of moving my furniture and boxes and wrapped everything in blankets to absorb the shock. They came on time and were very polite and asked a lot of questions.

They were incredible! This is my first cross-country move and they were so helpful making sure I forgot nothing and that everything that was extremely valuable to me was packaged with the utmost care! 10/10 would recommend!

The phone process was very thorough with prices displayed and very consistent through the process. They called to confirm details and gave me time and wiggle room to sort out details I didn't have just yet. The movers as well were quick, efficient, didn't Let me lift a finger! They also walked me through all of my documents as I signed so I had a better understanding.

Jake and his team did a great job! Very thorough and caring regarding our items. Would recommend this team to anyone looking to move long distances! Very appreciative of their time and expertise!!!!!!

This would be the worst shipping experience ever! To summarize, this is a company that contracts jobs to other local storage and moving companies, a broker and so you never really know the quality of service you’ll get. There are many hidden costs so your net total will be way higher than what is initially promised. There was no clarity on shipping timelines and items were not moved and delivered on the decided dates. There is absolutely no communication once you avail of their services. Most importantly, because they do not vet the quality of the movers, we’ve have incurred damages close to 8k. Our TV was broken. Our gaming screen was shattered, our couch was ripped from the bottom, our entryway table was horribly scratched and the headboard of our bed was broken. This being just some of the main and most expensive damages incurred.

Speed, efficiency and professionalism. Exceptional communication that facilitated my move. Every detail was brought before me and options presented. I had all the information to make decisions about our move. Moving day there were no surprises. The entire operation was exceptionally orchestrated and superbly executed. I would definitely use this service again because after 50 years of moving around the world, this was the easiest.

I did have some issues with a price adjustment within a few days of the move which raised concern. After much discussion with the customer support person (Ashley) they assigned to my case, we have come to a resolution. I will say that although the experience of the sales has been extremely challenging, Ashley has been pleasant to deal with by listening to my concerns and coming up with a compromise resolution. My advice if you are considering moving with Safe Ship, have all your packing complete prior to getting your estimate so there will be no surprises.

Would highly recommend this company. They gave me an awesome rate. They were super nice and caring. You should definitely call them .. and ask for Jacob and his crew. They're the best at what they do and you won't regret it.

I’m writing this because I wish someone had written it before I ever called Safe Ship Moving Services. If you are reading this while researching them, let me save you the pain, stress, and financial loss I went through: do not hire this company. Safe Ship Moving Services presents itself as a full-service moving company, but that’s a deliberate lie. They are not movers — they are brokers who sell your job to whoever will take it cheapest, regardless of qualifications, safety record, or consumer complaints. Every word of their sales pitch is carefully crafted to make you believe you’re hiring a legitimate moving company with their own trucks, staff, and standards. You’re not.

The whole team from the beginning to the time the movers came to pick up my furniture, they were extremely helpful and professional. I had to put my move on hold due to not knowing when my house would sell, but once it sold they put my move back on with no issues. The movers were awesome with wrapping all my belongings and handling my price pieces of antiques with great care. Jake has been great helping me with making sure my experience was handled with everything that I need.

They increased the price of our move twice after we paid our deposit. Forgot items on the list, and tried to charge us to come back and get them. At delivery, I had seven different people call and text me for Zelle payment requests to random Gmail accounts in order to deliver my HHG, plus a delivery driver who stood outside for hours demanding an additional $600. Safe ship contracts with highly unprofessional independent contractors, then offers zero help. My HHG were finally left on the porch after 12 hours of threats. The driver left and came back several times, as I was being threatened by multiple unknown number to pay $600 more than my contract price.

My furniture and other household goods were picked on time and delivered on time. Delivery was sooner than anticipated, which was a pleasant surprise. The customer service staff was professional and courteous. Kierra was particularly helpful, going out of her way to smooth out a couple of bumps in the road.

Our loaders did a pretty fast job loading, which we were kind of impressed with. But the only issue, as we found out, they did NOT use bubble wrap for the expensive glass kitchenware. Only paper, and we had some break. My desk drawers were destroyed, so we needed a new desk. They also broke a leg on one of our chairs for our dining room set. They also damaged the two shelves that sit on the sides of our Blackstone. We also had a few boxes that were just missing. Not happy.

The movers were great and professional. They were fast and treated all my things with care. They packaged everything up and showed that they really cared to prevent any damage to my things. They also worked very fast. Would definitely hire again.

I contacted this company six months before my move. It was the equivalent of moving a two-bedroom apartment from Columbia, Missouri to Edmond, Oklahoma—around 400 miles. We agreed on a price of $3,000. However, less than a week before the move, they contacted me to do a “virtual review,” and after the video they raised the price to $7,000. I did not buy anything in those six months, they were the same things we discussed the first time. I tried to cancel the move, but they refused to return my deposit. These people are professional scammers—do not do business with them! I had a signed contract for $3,000, but they didn’t care. Do not do business with them, ever!