Safe Ship Moving Services Reviews

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Edited by: Jon Bortin

About Safe Ship Moving Services

Safe Ship Moving Services (USDOT #3475743) is a licensed interstate moving broker based in South Florida. Established in 2020 as a broker, Safe Ship connects customers to registered carriers with the best rates and terms for their specific situations. Because the site offers limited information, customers should call to speak with a Safe Ship Moving representative to get more specific details and a free quote.

Visit safeshipmoving.com
Pros
  • Licensed interstate broker
  • Full-service packing available
  • Corporate and military moves
Cons
  • No quick online quotes

Safe Ship Moving Services Reviews

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    How do I know I can trust these reviews about Safe Ship Moving?
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    Page 4 Reviews 235 - 435
    MoversStaff

    Reviewed June 6, 2026

    Professional, friendly and timely. I would use them again if I ever move.

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    MoversPunctuality & SpeedStaff

    Reviewed June 6, 2026

    Excellent moving service! The team was professional, punctual, and handled everything with great care. The move was smooth, stress-free, and completed on time. Highly recommend this company to anyone looking for reliable movers. Thank you Kosta and Steve!

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    MoversPunctuality & Speed

    Reviewed June 6, 2026

    Fast and easy. They coordinated the movers and been communicative and prompt.

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    MoversStaff

    Reviewed June 6, 2026

    They were incredibly helpful with organizing a last minute move. Incredibly professional, efficient, and kind

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    Reviewed June 6, 2026

    Great experience and consistent follow. Would utilize their service again.

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    Staff

    Reviewed June 6, 2026

    I appreciate the time and attention that the company gave to us. Jared was very good and caring in dealing with me. He showed compassion which was very valuable to me. Thank you Jared for saving my lift chair and secretary.... Wise help and it worked

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    Staff

    Reviewed June 6, 2026

    Excellent service with expedient operating service

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    MoversPackingStaff

    Reviewed June 6, 2026

    Safe Ship movers were fantastic! They were on time and handled my belongings with care.

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    MoversStaff

    Reviewed June 6, 2026

    Safe Ship has been great! Larry has been great with keeping in contact and answering any questions. He was very thorough and professional. I will definitely use in the future!

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    TechPriceMoversQuote AccuracyPackingStaffRates

    Reviewed June 5, 2026

    It is a bad idea to use this broker/service provider. You will over pay. During my interactions with their representatives, I was clear about my expectations. Those expectations were not met. The price that I was charged was significantly over inflated. So much so that I believed that packing was included. Considering my move was a 3 bedroom, no children, no televisions etc. going 74 miles, $5,200 should have included packing. After realizing it was just loading and transport, I ended up refusing service. The additional 7 wardrobes and 5 large moving boxes would be a larger fee and cause a rescheduled move date.

    To be clear, the moving company was great and they were just following the instruction that they received from the broker. Do not use this service, especially for in-state or local moves. Compare quotes and reviews for local movers. I learned the hard way. I was able to secure a reputable moving company for the same move at 4,000 which included packing.

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    Sushrut increased rating by 4 stars.
    Customer ServiceQuote AccuracyStaff
    After a positive interaction with Safe Ship Moving Services, Sushrut increased their star rating.

    Reviewed June 5, 2026

    There are two parts of the service:

    1. Picking up and ensuring your stuff is collected on time. This is 5 Star.

    2. The important part of when your stuff gets shipped, the timeline and reaching out to customer care. This is where they completely drop the ball. Have been on customer care calls for 30 minutes multiple times and no one solves the problem. They keep on delaying the delivery date. They don’t provide a true estimate and when the delivery is outside the window they will say the original claim was an estimate.

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    Customer ServiceMoversStaff

    Reviewed June 5, 2026

    Good moving company to work with. Their customer service team was helpful to get our quarterly adjusted accurately even as the moving team was there moving our stuff.

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    MoversStaff

    Reviewed June 5, 2026

    The team was on top of everything that my move from NJ to FL required. They were communicative, responsive and on time.

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    PriceMoversStaff

    Reviewed June 5, 2026

    The movers were fantastic and super nice- However they did not take pictures before and after which I was promised, but my furniture was in the same condition before and after the move- Was also a little pricey but overall good experience.

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    Customer ServicePriceQuote AccuracyPunctuality & SpeedStaff

    Reviewed June 5, 2026

    Responded quickly to request to move and helped a lot with cost and other issues.

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    Customer ServicePriceQuote AccuracyPunctuality & SpeedStaff

    Reviewed June 5, 2026

    Easy, fast, service was as discussed. Helped me get a quote quickly, professionally, accurate, great customer service, etc. overall a very pleasant experience.

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    MoversStaff

    Reviewed June 5, 2026

    I chose to use this service since it is veteran owned as I am a combat veteran myself. I found them very helpful and the made my moving experience as smooth and painless as possible. Their people answered all my questions and addressed all my concerns.

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    Customer ServiceMoversPackingStaff

    Reviewed June 5, 2026

    Customer Support was very helpful with ensuring that all our needs were met. Jarvis followed up with pickup and delivery information. Inventory and box counts were completely reviewed.

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    MoversPunctuality & SpeedStaff

    Reviewed June 4, 2026

    Move MI to GA #**. Mark and BT were so friendly and fast with the move. I was able to relax while they did a fantastic job.

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    Reviewed June 4, 2026

    I was very satisfied with my experience moving from MD to VA. Only a one bedtoom apartment, but felt they did a good job. No negatives to report.

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    Staff

    Reviewed June 4, 2026

    Fantastic so far. They have been very good to work with.

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    Customer ServiceCoverageTechSales & MarketingPriceMoversQuote AccuracyPackingStaffRatesTimeliness

    Reviewed June 4, 2026

    I wouldn’t use this company again unless they have a better system when it comes to taking inventory. The gave me a quote for a 1 bedroom that was a good price. I went over everything I had with them over the phone. And then we did the same thing again and on each call I made to talk them I wanted them to pack and load since it was an out of state move. The day of moving they try to charge me almost double because according to them I had more than what was consulted and I didn’t have the packing included. But it was in my contract. My contract say 20 boxes, they said it was only 10 and the driver only provide 3 large ones. I wasn’t even offered a discount for all the things that went wrong. I only gave this a 2 star because my stuff made it safe the next day. Please request pictures or a video call to do inventory for a better service.

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    MoversPackingStaff

    Reviewed June 4, 2026

    Safe Ship Movers was great to work with, they answered all of our questions, they arrived when they said they would and handled all of our stuff with care and were very professional.

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    Customer ServiceStaff

    Reviewed June 4, 2026

    Great experience! Everyone helped me step by step. Great customer service. Great communication!

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    MoversStaff

    Reviewed June 4, 2026

    Review. Went smoothly! On time, professional, efficient!

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    Staff

    Reviewed June 4, 2026

    Excellent service and detailed help. The process was smooth and easy.

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    Abbey increased rating by 4 stars.
    Sales & Marketing
    After a positive interaction with Safe Ship Moving Services, Abbey increased their star rating on June 16, 2026.

    Updated review: June 16, 2026

    After Safe Ship responding to me, Joshua was incredibly helpful in resolving my issues quite quickly!

    Original Review: June 4, 2026

    I will just say NO. Don't use a broker. They use bait and switch tactics as Safe Ship did!

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    PriceMoversQuote AccuracyStaffRates

    Reviewed June 4, 2026

    Great moving company with a good price, professional, and courteous.

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    Punctuality & SpeedPackingStaff

    Reviewed June 4, 2026

    The service was excellent. They were done so quickly and took great care in packing and moving. They were kind and respectful.

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    Customer ServicePriceMoversQuote AccuracyPackingStaff

    Reviewed June 4, 2026

    Fantastic communication with Safe Ship Movers throughout the process. Quality for value is unbelievable - I had to verify the quote a couple of times because it was so affordable for a cross country move with packing included. The movers were professional and on time. Overall, this has been a fantastic experience. I will use them again and give them my highest recommendation.

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    Brenda increased rating by 3 stars.
    Customer ServiceSales & MarketingMovers
    After a positive interaction with Safe Ship Moving Services, Brenda increased their star rating.

    Reviewed June 4, 2026

    This company doesn't actually move your things. They have slick sales people who tell you one thing, pressure you to sign a bunch of documents while they're on the phone with you, then flip the script when the move actually happens. They bid out your move and then you have to fight with the actual movers over things SafeShip never shared or shared incorrectly. I have moved about ten times in my adult life, including twice internationally, and this is, by far, the absolute worst experience I have ever had. Do yourself a favor and choose literally any other company.

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    Customer ServiceCoverageSales & MarketingPriceQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenanceStaffInsurance

    Reviewed June 3, 2026

    This is the biggest scam out there... First they are not a moving company. They are a broker which means they sit behind a desk and collect money and make rules. That's it.. Second, even the moving company told me they charge ridiculous fee and under estimate the room needed.. They charge you and recharge you every time they call for more space or time... They claim to stay with you through the entire move (Mine was Philip) but they pass you around as soon as you pay the deposit. I paid 1966.50 for a guaranteed delivery date that was not met and yet they refuse to refund that money.. Not only was my stuff late but I had not been contacted by anyone...I had to call them 4 times to even get them to try to find out where my stuff was but the company they used was closed so they had to wait for them to email to find out what was going on. THEY PROMISED ME 500$ FOR THE LATE DELIVERY WHICH I NEVER RECIEVED.

    The moving company that picked up my stuff was not the company that delivered and so much was broken and lost and they have offered me 75$ in compensation. The missing art piece alone is worth 500$. They lost part for the furniture they took apart and broke more trying to use wrong parts to put it back together.... It was just awful. I am a single woman going through a divorce moving back home across several states and thought they would help me through it instead they took advantage of me and are still scamming me as I try to file the insurance claims....

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    MoversPackingStaff

    Reviewed June 3, 2026

    My movers were awesome! They took such care to wrap my belongings and keep everything safe. The team coordinated everything seamlessly. Thanks Safe Ship Moving Services!

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    Contract & TermsPriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed June 3, 2026

    Our experience with Safe Ship was great! The company is competitively priced. They were easy to work with in making the arrangements and they kept us up-to-date as the time neared the move. On the day of the move we were contacted by the drivers and they were prompt and efficient. Gustavo and James were professional and polite, and they loved our dog! We highly recommend using Safe Ship and will contact them in the future.

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    PriceMovers

    Reviewed June 3, 2026

    I had wonderful service and everything was wonderful. There were no extra charges, and the men were polite and timely.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed June 3, 2026

    Excellent service from start to finish. The movers are professional, punctual and handled all our belongings with care. The move was smooth and stress free.

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    PackingBilling

    Reviewed June 3, 2026

    I was very happy with their service. They kept in touch with me very well. They lowered my bill $800 because I had fewer boxes than anticipated.

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    D increased rating by 3 stars.
    Customer ServicePricePunctuality & SpeedRefunds & Payouts
    After a positive interaction with Safe Ship Moving Services, D increased their star rating on June 17, 2026.

    Updated review: June 17, 2026

    Danielle, it’s Safe Ship made my bad experience turn into somebody that cared about it and made it right… Thank you Danielle.

    Original Review: June 3, 2026

    I had scheduled a move with Safe Ship and they moved the date back so I changed my flight. Once I got to the destination I realize that the truck they gave me was not the proper size of my storage unit. I told them I had they ended up having to give me two trucks, wanted to charge me more money and then they transferred both trucks into another truck to bring it to my location 1000 miles away so I had no control over my belongings once they left me and had to transfer them into another truck…. When I tried to call the office on Moving day when I had the problem no one would take my call. They wanted to try to get more money from me and they wanted to make me sign a document saying they reimbursed me $1500 when they did not.

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    MoversStaff

    Reviewed June 3, 2026

    Very efficient. Friendly staff. Went smoothly. Would definitely use them again.

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    MoversStaffTransparency

    Reviewed June 3, 2026

    Glad I went with this moving company, everyone was very professional and helpful. I was constantly updated and informed on everything.

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    Customer ServicePriceQuote AccuracyDamageMaintenanceRatesTransparency

    Reviewed June 3, 2026

    UPDATED ON 06/22/2026: Terrible. Most of my stuff came broken - move yourself if possible.

    ORIGINAL REVIEW: Good communication! Lots of phone calls to make sure that the process is going smoothly for your move. Willing to work on pricing with me

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    TechPriceQuote AccuracyStaffRates

    Reviewed June 3, 2026

    Total scammers! For real reviews by real people look at FACEBOOK Safe Ship Consumer Alert. Safe Ship will give you the initial price(you then sign a contract, give them a hefty deposit), A week before you move they will go over the amount of items and raise the price almost doubling it(which you are screwed because the 3 day cancellation period is over). Then on the day of delivery they will charge more! We went from 14k to 19k to 24k! You will have no choice but to pay them. Steer clear of these scammers. They also hire day laborers who have no experience and no care because they wont be there to unload.

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    MoversPunctuality & SpeedDamagePackingStaffDamage Prevention

    Reviewed June 3, 2026

    Safe Ship arranged my cross country move. They picked up my household items today. The crew were right on time, with ample manpower and supplies. They got straight to work taping, wrapping and padding everything very efficiently and very quickly. They were amazing! Polite and very careful with all of the items. I would highly recommend them.

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    Staff

    Reviewed June 2, 2026

    Brian did our Quality Assurance check, along with Aaryon helping out as well. Thank you very much!

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    MoversStaff

    Reviewed June 2, 2026

    They have been amazing from beginning to end! Always professional, courteous and helpful!

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    Marguerite increased rating by 3 stars.
    Customer ServicePriceQuote AccuracyPunctuality & SpeedStaffCommunication
    After a positive interaction with Safe Ship Moving Services, Marguerite increased their star rating.

    Reviewed June 2, 2026

    I rarely write negative reviews, but my experience with Safe Ship Moving Company was so frustrating that I feel obligated to warn others. From the start, communication was extremely poor. I attempted to reach customer service more than 18 times, and nearly every call resulted in being placed on hold for exactly 14 minutes and 59 seconds before the line automatically disconnected. Reaching a live representative was nearly impossible, which made an already stressful move significantly worse. The delivery timeline was unreliable and constantly shifting. I was initially told one date, then another, and ultimately had to adjust my plans multiple times. Because my son was relocating to Columbus for a new job and did not know anyone locally, I had to fly in and wait for the delivery myself. This resulted in unexpected expenses, including a hotel stay costing $360 per night and a $180 airline change fee.

    The shipment finally arrived on Saturday, May 30—later than anticipated and after considerable inconvenience and added cost on my end. To add to the frustration, this company was also more expensive than competitors by over $700, which makes the lack of service and accountability even harder to justify. Overall, the experience was marked by poor communication, lack of reliability, and unnecessary financial burden. I would not recommend Safe Ship Moving Company under any circumstances. This level of service is simply unacceptable, especially for a business entrusted with something as important as a major move.

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    PriceQuote AccuracyRates

    Reviewed June 2, 2026

    So far everything has been awesome. I highly recommend. And pricing has been awesome also. They do work with you.

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    MoversStaff

    Reviewed June 2, 2026

    The experience was well handled and very commutative on my delivery dates. Everything was professional and would absolutely use them again. The movers were also very nice and hard workers. Loved my conversations with them. Great people to work with!

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    Customer ServiceMoversStaff

    Reviewed June 2, 2026

    Absolutely great service starting with Lawrence, and follow up with Kevin. Absolutely the very best. The concern, empathy, patience, and understanding of a very difficult move was handled extremely well. Your movers supervised by Aman was brilliantly maneuvered. The care and time they spent safeguarding all of the materials to be moved was exceptional. Your company was best represented by the above mention names. Thank you again for all you have done to ensure a successful move.

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    Customer ServiceMoversStaff

    Reviewed June 2, 2026

    Safe Ship moving service was very thorough and very helpful for the whole process over the phone and on emails. Great customer service as well.

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    PriceMoversQuote AccuracyStaffRatesHonesty & Transparency

    Reviewed June 2, 2026

    I love this company! I was quoted a price and it did not change. No hidden fees. Very professional and kind.

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    Customer ServicePriceMoversQuote AccuracyMaintenancePackingStaffBillingRates

    Reviewed June 2, 2026

    I want to write this for anyone thinking of using this service. Please don’t, especially if you are a woman. This is a long story but it is verifiable with pictures and recordings. We reached out to safe ship to move from Arizona to Rhode Island. The pickup was problematic as the price quoted was not correct. I can understand small deviations but we reported sizes and boxes. On pickup the demand was 3k more. Afterwards everything was quiet. Upon arriving at the new house they told us it would be another 7k. We called and spoke to management. They reported the payment was for drop off. The issue was the driver stated the drop off was due to how the truck was packed with another persons stuff in the back causing them to only be able to use the right door, which would not work at our home. We were told by management after providing this recording there was no fee.

    Afterwards the driver showed up at 11pm and shinned a light through our home windows, causing my wife who was home alone to be woken up. He then called at 4:30am demanding more money. We called management about the aggressive call and odd behavior. They reported there was a new fee. At the time of this review, we still do not have our things. Please take this seriously, the management didn’t, avoid this company, especially if you are a woman or vulnerable adult.

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    MoversQuote AccuracyPunctuality & SpeedDamagePackingStaffBilling

    Reviewed June 2, 2026

    The process of booking and packing and moving went smoothly. The day of the pickup was handled professionally, efficiently, and in a friendly, attentive way. They packed things quickly and carefully. The handling of furniture was efficient, but careful to protect everything. The creation of the final packing list was efficient and accurate. The on-site payment was what the estimate promised.

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    Movers

    Reviewed June 2, 2026

    This team was perfect. Highly recommend to use Safe Ship movers. Great job.

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    Customer Service

    Reviewed June 1, 2026

    The company has complied with everything they said they would do. I will recommend them to anyone. So far the customer service has been great.

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    MoversStaff

    Reviewed June 1, 2026

    They were able to step in and help when another mover had ghosted me last minute. Would highly recommend.

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    Punctuality & SpeedPackingStaff

    Reviewed June 1, 2026

    SafeShip did a great job. They arrived as scheduled and were very thorough with wrapping and packing my furniture.

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    Customer ServiceMoversStaff

    Reviewed June 1, 2026

    This experience was so exceptional I wish I could give Safe Ship a 10. Every step of the way the customer service and care was extremely professional. They handled me and my possessions like they were their own. Great and efficient problem resolve. I will highly recommend them to anyone who is going through the moving experience.

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    Preetha increased rating by 3 stars.
    Quote Accuracy
    After a positive interaction with Safe Ship Moving Services, Preetha increased their star rating on June 5, 2026.

    Updated review: June 5, 2026

    Thank you for offering your support in resolving the issue. I appreciate your commitment and look forward to seeing the agreed-upon actions delivered.

    Original Review: June 1, 2026

    Terrible, Please don't go with them. I trusted them so much that I ignore so many other businesses.They will lock you up but it's hard.

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    Reviewed May 31, 2026

    The overall service was great and I appreciate their quality.

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    MoversPunctuality & SpeedStaff

    Reviewed May 31, 2026

    Very fast and professional service, will recommend for military moves.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed May 31, 2026

    Quick and professional service. Arrived on time and handled every package with care.

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    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed May 31, 2026

    Movers were amazing! Went so smoothly. They were so fast, professional, on time, great with communication, and wrapped my belongings up safely. Would definitely use them again!

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    MoversStaff

    Reviewed May 31, 2026

    The staff was really nice and very helpful with the moving process. They handle all the things properly.

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    Customer ServiceStaff

    Reviewed May 31, 2026

    Terrific people to work with. Considerate and more than patient with with me. Great customer care follow up and attention. Highly recommend to others.

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    Paul increased rating by 3 stars.
    Customer ServiceCoverageSales & MarketingPriceMoversQuote AccuracyDamageMaintenancePackingTimeliness
    After a positive interaction with Safe Ship Moving Services, Paul increased their star rating on June 8, 2026.

    Updated review: June 8, 2026

    We reached an amicable settlement.

    Original Review: May 31, 2026

    Run, don’t walk, from this company. I was initially quoted $5300 for my move. At that point, I had to put down a $2200 deposit that was nonrefundable after three days. A week before my move, I received a call from Michael and Quality Insurance. My “magically went from 5300 to 8400. When I called to complain, I was told to have the movers do an estimate of the cubic footage once the truck was loaded. They made it clear before they would touch anything that that would not be possible. I called Safe Ship Moving the next day and was told to have the movers do cubic square footage calculation before unloading. The movers told me that that would be impossible, given the way the loaders had loaded the truck. When I called Safe Ship Moving the next day, they said they would call the movers and try to figure it out. Without documentation, they have offered $430 of credit.

    Also, I could not escalate my concern because accounting made all the final decisions. Magically, the number of boxes and items was almost identical to the initial $5300 quote. This certainly appears to be a classic bait and switch. Now, for the quality of the move or lack thereof. Two bedside tables completely scratched because they did not put a blanket between them when loading by the truck. Three expensive curtain rods missing. A 42-inch OLED that was completely broken. Four out of five Pottery Barn lampshades were crushed as they were packed loosely in boxes with other items. There were numerous other scratches, chips and dense, but too lengthy to mention. Like I said, run, don’t walk away.

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    PriceStaff

    Reviewed May 31, 2026

    If I could give this company a zero Stars I would. They do not complete the job and then have to come back and then they return in a car. Very unprofessional and have hidden charges that they don't tell you until your items are 25 days past due for delivery, then they tell you that you have to hire another company because their truck is too big to come down your road. Your only other option is to pay their fee because if you don't pay their fee, they charge you extra at the end then their option is to return your items to their storage facility and charge you more money to store it. People, beware, this is not a company you want to use!!!

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    MoversPunctuality & SpeedStaff

    Reviewed May 30, 2026

    I had two movers. They were professional and quick. They reviewed paperwork and answered all my questions.

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    PriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRates

    Reviewed May 30, 2026

    Movers were polite, professional and quick. Everything was handled with care. The company was willing to work work us on pricing and answered all of our questions in a timely manner.

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    Customer ServicePriceQuote AccuracyPackingStaffRates

    Reviewed May 30, 2026

    Great customer service, handled everything with care, no price increase.

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    Verified purchase
    Customer ServiceSales Tactics

    Reviewed May 30, 2026

    The hard sell got me in the door but from that point onward it has been impossible to communicate with customer service or QA. Many hours spent on hold or talking to buggy inadequate AI bots to the point that, today, I canceled my move with less than 10 days to go, giving up my deposit, and going with another company.

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyPunctuality & Speed

    Reviewed May 30, 2026

    This is a bait and switch company. They will give you a good quote and then later after they have the deposit they will tell you you need to pay more. I somehow got out of my contract after the sales quality guy Jacob was very rude to me and said he hopes they leave my furniture in my driveway.

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    MoversStaff

    Reviewed May 29, 2026

    Francisco was and his crew were very professional. I appreciated their organization and the diligent teamwork. Job #**

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    Customer ServiceMoversStaffTransparencyCommunicationFollow-Through

    Reviewed May 29, 2026

    I had a great experience with Safe Ship. The entire process was smooth, professional, and stress-free from start to finish. Communication was excellent, and they kept me updated every step of the way. My shipment arrived safely and on time, exactly as promised. The staff was friendly, knowledgeable, and always willing to answer any questions I had. I highly recommend Safe Ship to anyone looking for a reliable and trustworthy shipping company.

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    MoversDamagePackingStaff

    Reviewed May 29, 2026

    Urosh and Jonathan and crew were very courteous and very careful with packing our goods. We will use them again if needed.

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    MoversPunctuality & Speed

    Reviewed May 29, 2026

    Arrived on time, polite, worked quickly. Would recommend and use again.

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    Movers

    Reviewed May 29, 2026

    These guys exceeded every expectation and got me out of a tight spot with a bad moving company I had gotten into business with beforehand.

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    Customer ServiceMoversStaff

    Reviewed May 29, 2026

    Great customer service and movers were professional

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    MoversStaff

    Reviewed May 29, 2026

    Very professional services. They communicated with me throughout.

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    MoversStaffTransparency

    Reviewed May 29, 2026

    Igor & Bryan were amazing. They were courteous, transparent and efficient. Always felt my stuff was in good hands.

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    Customer Service

    Reviewed May 29, 2026

    Service was great. Lots of communication. I was very pleased.

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    MoversPackingStaff

    Reviewed May 29, 2026

    Highly recommend Safe Ship Movers. They expedited my move without any errors, delays or hiccups. The movers handled my households goods with care and precision carefully wrapping my precious furniture carefully! I’m completely satisfied. Thank you to all in making my move pain free!

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    Movers

    Reviewed May 29, 2026

    Had a great experience with the ready-to-go movers that SafeShip sent to move my things.

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    MoversStaff

    Reviewed May 29, 2026

    Great experience! Friendly staff, on time service, excellent help

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    Customer ServiceStaff

    Reviewed May 29, 2026

    Had a fantastic experience working with Safe Ship. Communication was outstanding and followed up with us every step of the way. Wholeheartedly would recommend them for a moving service!

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    MoversStaff

    Reviewed May 29, 2026

    Isaac was great! The movers were amazing and efficient. I would highly recommend them in the future

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    MoversPunctuality & SpeedStaff

    Reviewed May 29, 2026

    Arranging the move was great. The mover when they arrived were a couple hour late but were courteous and moved quickly.

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    Customer ServiceTechMoversQuote AccuracyPackingStaff

    Reviewed May 29, 2026

    We contracted with Safe Ship Movers for our move. Anthony and Alex from East Coast Movers Group working with Safe Ship, arrived within the two hour window that was estimated. They called one hour prior and again five minutes prior to arrival for our furniture pick up. They were both courteous and professional and took care with wrapping and labeling the furniture and totes.

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    Customer ServiceMoversPackingStaff

    Reviewed May 28, 2026

    We had an excellent experience from the loading and packing with Denys and his crew to Jarvis in customer service. I would highly recommend this company if you are looking for a move. Thank you!

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    MoversStaff

    Reviewed May 28, 2026

    Everyone was friendly and helpful. I recommend them to everyone.

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    MoversPunctuality & SpeedStaff

    Reviewed May 28, 2026

    Safeship was a great moving service. Pickup was great and the crew took care of the materials. Professional and quick.

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    Reviewed May 28, 2026

    They were easy to get ahold of, they communicated well, and they were very detailed.

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    MoversStaff

    Reviewed May 28, 2026

    Excellent service! On time and professional. Would use them again!

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    MoversStaff

    Reviewed May 28, 2026

    I had to do an emergency cross country move for my 88 year old aunt and Safe Ship connected us with a wonderful moving company for the very next morning move!!! The mover was outstanding! Safe Ship stayed in touch with me and communicated everything perfectly!!!! (Melissa B Job **)

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    Customer ServiceMoversStaff

    Reviewed May 28, 2026

    My move has been successful with safe ship. The movers were very efficient and professional, and customer service was able to answer all of my questions throughout the process.

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    Punctuality & Speed

    Reviewed May 27, 2026

    Second time choosing SafeShip for a long distance move, they make things quick and easy, and they will answer and question you have!

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    Customer ServicePriceMoversStaff

    Reviewed May 27, 2026

    Great communication. Affordable. Super professional. Very friendly.

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    MoversStaff

    Reviewed May 27, 2026

    Excellent job, very professional with everything that they did.

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    MoversStaff

    Reviewed May 27, 2026

    Safe Ship made my moving experience extremely easy. EVERYONE was very professional and patient.

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    PriceMoversQuote AccuracyStaff

    Reviewed May 27, 2026

    Very helpful and professional, quote was accurate and moving was straightforward.

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    Reviewed May 27, 2026

    Everything was great! I would recommend this carrier!

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    Customer ServiceMoversPunctuality & SpeedPackingStaffTimeliness

    Reviewed May 27, 2026

    The moving team called and asked when was the soonest they could start. Then delivered an expected move of ~2days minimum, on the same day (after asking if it was okay). They did an excellent job, staff asked what I wanted where and were quick and effective while moving everything from small boxes to the couch.

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    Customer ServiceSales & MarketingSales Tactics

    Reviewed May 26, 2026

    DO NOT CONTACT THIS COMPANY. They don't do any moving themselves. They're a sales company that focuses on sleazy and high pressure sales tactics. They will call you over 10 times a day trying to get you to use their services, pressuring you, demeaning other companies, and generally being incredibly unpleasant to you to try to pressure you into using their services.

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    Verified purchase
    Terry increased rating by 1 star.
    PriceQuote AccuracyDamageMaintenancePackingRates
    After a positive interaction with Safe Ship Moving Services, Terry increased their star rating.

    Reviewed May 26, 2026

    Initially, everything was great. Did a great careful job packing and loading at my home. However, the carrier that brought our items across the country had his truck stuffed so full that boxes were nearly crushed. The leg of a handmade cherry wood table is damaged. As I watch them open the door I could not believe how my property was just stuffed inside this truck with absolutely no consideration to damaging anything. It was just get it on the truck. Our property is currently in storage as our new home is not quite ready. Consequently, it will be several weeks before we start on packaging these boxes and see what’s broken. This was a premium priced move. I thought I had hired a premium priced company, but the ball definitely was dropped with the carrier.

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    Reviewed May 26, 2026

    I had a great experience with Safe Ship Moving. They made this long and hard process a lot easier and smoother.

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    MoversStaff

    Reviewed May 26, 2026

    I had a great experience with Safe ship. Team was on time, professional, took great care of my belongings. Highly recommend.

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    Staff

    Reviewed May 26, 2026

    Excellent company. No problems and would recommend to everyone.

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    Customer ServiceMoversStaff

    Reviewed May 26, 2026

    Excellent move, pick up was incredibly professional and took great care of my things. Customer service so far has also been excellent.

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    PriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed May 26, 2026

    The entire experience from scheduling, pricing and pick up was a breeze. Everyone was super professional and attentive. The pick up time was accurate and the movers were very nice. The process was totally stress free. Would highly recommend them.

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    Customer Service

    Reviewed May 26, 2026

    6/6 service. Last minute move and they had worked with me with patience and great communication.

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    Reviewed May 26, 2026

    Safe Ship was smooth and streamlined! Highly recommend!

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    Reviewed May 26, 2026

    Great service, and the things were handled carefully.

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    Customer ServiceMoversPackingStaff

    Reviewed May 26, 2026

    Incredible from start to finish. From the time I called to the check ins to the actual move day. The movers were kind efficient and handled my items with care. I highly recommend.

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    Customer ServiceMoversStaff

    Reviewed May 26, 2026

    We contacted Safe Ship to help with our cross country move. Very friendly, thorough. We had to call a couple of times and ask questions and they were patient and answered everything for us. The crew showed up and was great!

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    Reviewed May 25, 2026

    Had a great time experience. Will recommend to family and friends.

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    MoversPunctuality & SpeedStaff

    Reviewed May 24, 2026

    Positive scheduling and the onsite movers were excellent.

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    Customer ServiceStaff

    Reviewed May 24, 2026

    Great customer service and support to veterans. Handled the move completely hands free for me. Outstanding and has my highest recommendation.

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    Reviewed May 24, 2026

    This can be a stressful process but working with this company made it easier. Highly recommend.

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    Punctuality & Speed

    Reviewed May 24, 2026

    Very quick and easy for moving. Both companies communicated very well and made the moving process much easier.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsPackingRatesTransparencyHonesty & Transparency

    Reviewed May 24, 2026

    They did a good job loading stuff into the truck; however, AFTER everything was already loaded onto their truck, I got a call demanding an extra $400 for a “shuttle” to deliver my belongings. Suddenly, they’re pointing at some buried clause in a long document I signed and its addendum, using it as justification to squeeze more money out of me. Classic bait-and-switch. They know exactly what they’re doing — wait until your entire life is sitting in their truck, then start “discovering” extra fees you supposedly agreed to.

    WARNING to anyone considering this company: nail down EVERY possible cost in writing before you let them touch a single box. Once your stuff is loaded, you have zero leverage. Your only options are pay whatever they decide to invent, or escalate into an even bigger nightmare trying to get your belongings back. I DO NOT APPRECIATE THIS DISHONEST, NICKEL-AND-DIMING APPROACH. Be upfront about your pricing or get out of the business.

    UPDATE: as they did not deliver my stuff in one round, the second round got to me later with my screens damaged with permanent marks, probably due to pressure, and our couch has also been pressed to a visually visible point, probably due to loading so much stuff on it. Not recommending Safe Ship Moving nor The Moving Crew at all.

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    Punctuality & SpeedTransparencyCommunication

    Reviewed May 24, 2026

    They were on time and got in and out really fast and kept me updated the whole time since I wasn’t physically there and I had a friend there for me.

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    MoversStaff

    Reviewed May 24, 2026

    Professional service and considerate. Were on time and efficient.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed May 24, 2026

    I had an excellent experience with Safe Ship Moving Services! They came all the way from Chicago to Greeneville, TN to help me with my move (Job #**). The team was professional, punctual, and handled all of my belongings with great care. They helped pack everything up and loaded the truck efficiently without any issues. The whole process was smooth and stress-free from start to finish. Moving long distance can be overwhelming but they made it so much easier. I would highly recommend Safe Ship Moving Services to anyone looking for reliable and trustworthy movers!

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    MoversPunctuality & SpeedStaff

    Reviewed May 23, 2026

    Guys were great! Communicative, fast, and kind. Would recommend. Job **

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRatesTransparencyHonesty & Transparency

    Reviewed May 23, 2026

    Safe Ship Moving. We moved from a 4-bedroom storage in California to Texas on May 22, 2026. The team arrived right on time and was ready to start. They arrived early which was helpful. They handled our fragile items with great care, wrapping everything securely. The communication was excellent; they kept us updated throughout the process. The pricing was clear with no hidden fees, which we appreciated. Overall, we had a fantastic experience and would highly recommend them!

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    MoversPunctuality & SpeedStaff

    Reviewed May 23, 2026

    Safe ship connected me with the movers and every one was very kind and professional and made the process super quick and easy!

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    Customer Service

    Reviewed May 23, 2026

    Very good service and timely communication. Reference **. Safe Ship.

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    MoversStaff

    Reviewed May 23, 2026

    Safe Ship did a great job! Very professional! I am very happy with their company.

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    Customer ServiceMoversPunctuality & SpeedStaffBilling

    Reviewed May 23, 2026

    Used Safe Ship Moving to help my son move. Very easy to coordinate and customer service was very helpful with scheduling and billing.

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    Customer ServiceContract & TermsPriceMoversQuote AccuracyPunctuality & SpeedDamagePacking

    Reviewed May 23, 2026

    Do not use this company. They make promises they don't keep because they are a moving broker and don't do the move. They hire small, irresponsible movers to do the work. Also, they told me there would be 4 people at both the move out and move in. Wrong. In both cases, there were only 2 people. And they never mentioned they were a broker and wouldn't be doing the move.

    My move was a disaster from start to finish. First, they were supposed to contact me 24-48 before the move and tell me the exact date. I had to call to find out the exact date. Then the mover called and said he would be late. Okay. Then he showed up with only 1 helper at 4 pm. At 6 pm, his helper quit. There was then a 2.5 hour delay where nothing was done while waiting for a new helper to arrive. The move out wasn't completed until 10:25 pm.

    Again at the move-in, only 2 people arrived. Also, I had mentioned to Safe Ship that my new apartment was on the 3rd floor but somehow this did not get into the quote. Cost me an extra $800. After all of the furniture was moved in, the movers left leaving several items not completed. None of the TVs were unboxed and had their stands re-installed. The legs on my recliner were not reattached. 1 dresser didn't have its mirror reinstalled. My dining room table was not reassembled (It took 5 days and several phone calls to get this done. And the guy who reassembled it didn't complete the job. It took me 25 minutes after he left to complete the reassembly). The rails which hold the box springs off the ground on my king size bed were lost. Now the bed is useless. And one TV remote was lost. The only thing good I can say about the move was only one item suffered minor damage. Do not use this company because they hire irresponsible, unknown movers.

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    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed May 23, 2026

    Very professional and knowledgeable. The team was quick and handled my things with care. I have moved several times in my life and this was by far the easiest. From the first phone call to shaking their hands at the end, I'm very happy with this company.

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedPackingStaffBillingRatesHonesty & Transparency

    Reviewed May 23, 2026

    I paid a $1,805.84 deposit based on an original “binding estimate” of $3,626.19. Later, during the required QA/inventory review call, my estimate suddenly jumped to over $4,300 with very little actually added to my move (trash can, crib mattress, lamp, child’s activity center). The bait-and-switch issues included:

    * My original full bed being changed to a queen bed and split into multiple separately chargeable pieces.
    * My entertainment center disappearing from the revised inventory entirely despite confirming it on the phone.
    * Being told originally that box sizes would NOT affect pricing, then later being told they DID and were increasing my estimate.

    * Staff telling me the movers “probably wouldn’t care or charge” for inventory discrepancies even though the contract warns the opposite.

    I repeatedly tried fixing these issues before pickup and never received a corrected inventory I could trust. No services were ever performed. My advice:

    * Compare every inventory sheet line-by-line.
    * Save screenshots and emails.
    * Keep communications in writing whenever possible.
    * Know your state’s recording laws and document phone calls carefully.

    * If you believe you were misled or charged for services never provided, dispute the charge with your credit card company immediately.

    I ultimately recovered my deposit from Safe Ship by providing documentation of the pricing and inventory inconsistencies. I also received help from my credit card company when dealing with Safe Ship.

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    MoversPackingStaff

    Reviewed May 23, 2026

    The staff were very professional, courteous, and efficient. From the beginning, they understood clearly what we needed. When the moving team arrived at our initial destination, they handled all our furniture with care and make sure everything was properly packed and secured. Only problem was on time arrival, which did not happen either on the origin or the destination, but it’s a relatively minor issue. This is only their review of the first part of our move.

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    Movers

    Reviewed May 23, 2026

    Everything turned out great. Movers were phenomenal and timely.

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    Customer Service

    Reviewed May 23, 2026

    10/10 would recommend their services. I’ve also had the best experience with their customer service especially Isaac. Was able to answer all of our questions right away and made the entire move across country as smoothly as it could go. I’m extremely pleased!

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    Staff

    Reviewed May 23, 2026

    The services I received from this company was completely exceptional. Every issue was TOTALLY EXCELLENT!!!!!

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    MoversStaff

    Reviewed May 23, 2026

    Excellent experience, on-time, and professional. Would recommend.

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    PackingStaff

    Reviewed May 23, 2026

    Great moving company! I will definitely say everything was handled with care.

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    MoversStaff

    Reviewed May 23, 2026

    I loved working with Safe Ship. They were extremely communicative, professional, and knowledgeable. They addressed any concerns I had and I thoroughly enjoyed working with all their support staff. They eliminated all anxiety I had regarding my upcoming move.

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    Customer ServiceTimeliness

    Reviewed May 22, 2026

    Safe Ship Moving provided me with wonderful brokerage services for my moving needs. Gavin was great when we first coordinated to set up my move. They found me an auto company and moving company that worked in my time frame. Will was wonderful when he called to check how my pickup was going.

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    Punctuality & SpeedDamagePacking

    Reviewed May 22, 2026

    Very fast and careful with all of our things! Made sure everything was packed very well!

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    Transparency

    Reviewed May 22, 2026

    The entire moving experience has been smooth! Safe Ship did a wonderful.job keeping me aware and updated. I am very happy with everything!

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    Customer ServiceMoversStaff

    Reviewed May 22, 2026

    Fantastic job! Movers and call representatives were super efficient and helpful. They were on time and moved my things in under an hour. Would highly recommend.

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    MoversPackingTimeliness

    Reviewed May 22, 2026

    Safe Ship was respectful and efficient the whole time. They came within the time frame allotted, and finished within 5 hours for a 2 bed 1 bath. They organized my storage unit and make sure heavy boxes were in the bottom and the light boxes were on top.

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    Customer ServiceMoversStaff

    Reviewed May 22, 2026

    I received phone calls before the movers arrived at the home. They were very kind and arrived when they said they would.

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    Customer ServiceMoversDamageStaff

    Reviewed May 22, 2026

    Safe Ship was awesome to work with. All teams were professional and careful with the stuff. The follow-up calls were amazing, ensuring me that they care. Definitely recommend to everyone.

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    MoversStaff

    Reviewed May 22, 2026

    Safeship helped us with a big move from Auburn, AL to Punta Gorda, and everything has gone smoothly with the process! Thank you, guys, for the big help.

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    MoversQuote AccuracyStaffBilling

    Reviewed May 22, 2026

    My experience with the Safe Ship moving company was excellent. Everyone I had spoke with were courteous and helpful. When the movers came, they were polite. They were efficient, and my overall bill did not deviate from the original estimate. I would undoubtedly recommend Safe Ship Moving services to anyone.

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    MoversPackingStaff

    Reviewed May 22, 2026

    Very professional, efficient, and reliable service from start to finish! The team was organized, responsive, and made the entire moving process smooth and stress-free. They handled everything with care and truly made my move super easy. Highly recommend.

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    MoversStaff

    Reviewed May 22, 2026

    My experience was excellent, the team was professional and kept me informed as to their progress.

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    Customer ServiceQuote Accuracy

    Reviewed May 22, 2026

    I accidentally asked for their services because I thought they were another company. After they called me back, I told them that I didn't need them. But the calls kept coming. I repeatedly said I didn't need them, but they kept questioning if I was going to use U-Haul or someone else. Again, I repeated that I just didn't need them. That should have been the end of it. But the calls increased, like they were intentionally doing it because I didn't want to use them. I finally put it in the hands of the Attorney General. Now they're looking into it.

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    MoversDamageStaff

    Reviewed May 22, 2026

    A very careful and friendly company, and the workers José and Abdiel work very well and met my expectations. Very respectful, I definitely give them 5 stars. I recommend them, thank you. 😊

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    MoversStaff

    Reviewed May 22, 2026

    They made a very stressful time more manageable. Everyone I worked with was pleasant, knowledgeable & extremely helpful.

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    MoversStaff

    Reviewed May 21, 2026

    It was a very fantastic group of people who helped an old lady, 80 yrs old, move back to her home in Illinois!!! We had one glitch but was fixed in a very short time! No clue here! Awesome crew!!!

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    MoversDamagePackingStaffBilling

    Reviewed May 21, 2026

    Igor and his team at Matthew & Mois LLC, together with Safe Ship Moving, did an excellent job of packing and loading our stuff for our move from Texas to New Jersey. They were polite, careful with our belongings, made sure we understood the details before we signed the loading document, and helped us to make last minute adjustments, which are inevitable with a long distance move such as ours! When we had difficulty making a Zelle payment, they were understanding, and we were able to get a cashier's cheque made. I will definitely use their services again. Thank you for your amazing work!

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    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed May 21, 2026

    They did an amazing job. :) They took good care of my belongings, wrapped everything well, and did everything fast and efficient! Customer service team was awesome!

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    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed May 20, 2026

    I can only share my experience with Safe Ship Moving for the pickup of my belongings, since the delivery has not been scheduled yet. Being an extremely skeptical consumer, due to my wise old age, I was most impressed! One of their representatives is always available to answer any questions or to reassure you that, as a broker, they want to keep their customers informed and happy. Our mover handled my son's belongings with care, were on time, worked hard to get everything done in a reasonable length of time and with good attitudes.

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    Verified purchase
    CoveragePriceMoversQuote AccuracyPackingStaff

    Reviewed May 20, 2026

    After searching for a moving company and getting quotes I finally settled of Safe Ship. All the conversations I had were always warm and welcoming. They were very through and made sure to cover my every need. The movers show up on time and handled all of my items with care. Safe ship really made sure my move was as seamless as possible.

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    MoversStaff

    Reviewed May 20, 2026

    Safe Ship made my move so much easier and smoother. The movers came and they were very professional and handled all my items with extreme care. I am very happy to have chosen Safe Ship.

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    Customer Service

    Reviewed May 20, 2026

    Our moving experience was five star from beginning to end. Can’t say enough about how smoothly everything went, from the first call I made to inquire about the move to the delivery of our furniture.

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    CoveragePriceQuote AccuracyDamageRatesHonesty & Transparency

    Reviewed May 20, 2026

    We've had really bad luck in the past with previous moving companies. Our experience with Safe Ship has been the polar opposite. Pricing was fair given the move quantity and distance. And insurance up to 10k for any potential damage was included (instead of being an add on you have to pay more money for with other companies we've used). Would honestly use them again.

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    PriceMoversQuote AccuracyPackingStaff

    Reviewed May 20, 2026

    Safe ship has been communicative during this whole moving process. They have checked in throughout and have been professional every time. The movers arrived in time and were professional and courteous. They packed our items with care and efficiency. We were pleased to see absolutely no cost increase from what was quoted. Highly recommend!

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    Customer ServicePackingStaff

    Reviewed May 20, 2026

    Outstanding customer service from the first phone call to the 3 gentlemen that packed everything to delivery. I would highly recommend them and use their service again.

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    MoversStaff

    Reviewed May 19, 2026

    Michigan to Boston move. Job number **. Seamless smooth move and very helpful with information and handling.

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    MoversPacking

    Reviewed May 19, 2026

    Had a great experience with Safe Ship. Movers came on time and packed everything professionally. Would recommend.

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    Customer ServiceMoversPunctuality & SpeedStaffFollow-Through

    Reviewed May 19, 2026

    Great at following through and being able to work around my schedule, the movers were really productive and professional, helping make sure I had everything taken care of. Things were done smoothly and line of communication regardless of any questions or concerns I had. Would use or recommend to friends and family.

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    Customer ServiceFollow-Through

    Reviewed May 19, 2026

    Well organized, lots of follow up and follow through.

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    Reviewed May 19, 2026

    Great service!! David and Michael were with me every step of the process. Everyone I have spoken to have been astounding!!

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    MoversPunctuality & SpeedPackingStaff

    Reviewed May 19, 2026

    Safe Ship was professional. The Movers were great. They were quick and handled everything with care.

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    PriceMoversQuote AccuracyStaffRates

    Reviewed May 19, 2026

    I am very pleased with the professionalism and care that our Safe Ship reps and the movers showed us, our home, and our belongings. Our point of contact, Brian, communicated ensured that all of our questions were answered and that we were happy with the price. The movers were excellent. The whole team worked very hard in the Florida heat to complete the job.

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    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed May 18, 2026

    Using Safe ship for my cross country move has been an amazing experience. They have explained everything in detail and when the movers came to pick up my stuff they were very fast paced and also very informative. After they picked up my stuff, Jarvis from the customer support, called me and asked how my experience was with safe ship and if there were any problems. They have been very helpful and so far the best first time experience using a moving company. I would definitely recommend.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 18, 2026

    Great communication. Excellent customer service. Flexible. Prompt.

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    MoversStaff

    Reviewed May 18, 2026

    Very respectful and professional. Military friendly and took in consideration of our situation and worked with us on pick up and delivery.

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    Customer ServiceMoversStaff

    Reviewed May 18, 2026

    I can not begin to tell you how happy we were with the move of my stepdad from west TN to Hermitage, TN. Anthony, Carlos and Daniel were an excellent crew to work with. They made a stressful situation less stressful and we enjoyed the whole process. If I ever have to relocate long distance I will definitely be calling Safe Ship again.

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    PriceQuote AccuracyRates

    Reviewed May 18, 2026

    Safe Ship Moving has been very communicative. They have kept me informed every step of the way. The set price never wavered. It’s been an easy process from beginning to end. I’d strongly recommend their services!

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    MoversStaff

    Reviewed May 18, 2026

    Everybody has been very professional and that's a good job of answering questions in a timely manner.

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    Customer ServiceMoversStaff

    Reviewed May 18, 2026

    Safe Ship was great to work with, customer service was very communicative, organized and helpful for a last minute move across country. The movers were on time, professional, and took great care of my belongings. I highly recommend them!

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    MoversDamagePacking

    Reviewed May 18, 2026

    Our move that was managed by Safe Ship could not have gone any smoother. A+ all the way!! Stanford Mover crew was top-notch!! Very careful in protecting & packing all our possessions!!

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    MoversStaff

    Reviewed May 18, 2026

    Personal & professional. Recommend to all that need to ship.

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    PriceQuote Accuracy

    Reviewed May 18, 2026

    This was the first time I have hired a moving brokerage company due to all the horror stories you hear and read in reviews and was very leary of doing so, but to my surprise, SafeShip was a great brokerage firm to work with. Everything flowed just as planned and I had no surprise costs at the end of the move. The moving company they hired for me was great as well. I will work with these people again the next time I move. 10/10.

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    Price

    Reviewed May 18, 2026

    I was totally thrilled with all aspects of our move using Safe Ship Moving. Everything was well explained. No hidden or extra charges. Would highly recommend.

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    Larry increased rating by 2 stars.
    Customer ServiceCoverageTechPriceMoversQuote AccuracyStaff
    After a positive interaction with Safe Ship Moving Services, Larry increased their star rating on May 22, 2026.

    Updated review: May 22, 2026

    Safe Ship Moving and their contracted company, All Moving Relocation worked to remedy my issues with the delivery, and they came through. The driver became more cooperative about taking his semi to my house, and the offloading of my belongings went smoothly. I appreciated their problem-solving abilities.

    Original Review: May 17, 2026

    This broker service is fine on the front end, but makes assurances that are not followed up on. Like 5-15 day delivery window for my 1700 mile move, but the fine print of my contract said up to 30 days... (and I was not warned). My goods stayed in a Richmond warehouse for over 15 days, then the broker could not tell me where it was or when it might ever arrive. The MOVING SERVICE they hired did not warn me of delivery until 20 hours beforehand, and told me they could not get the semi in the neighborhood, so shuttle service needed to be used (for another $500+ cost). Local neighbors said movers come in the neighborhood without difficulty, but this driver would not change his mind--even after looking at the entrance. In short, DON'T USE THIS BROKER SERVICE, because they have no control over when or how the goods will be delivered.

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    Staff

    Reviewed May 17, 2026

    Luis and Miguel did a fantastic job. They took very good care of our stuff!

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    MoversPunctuality & Speed

    Reviewed May 17, 2026

    A little bit of miscommunication involving times between office side and field side but movers waited for me to get home and were in and out in the snap of a finger.

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    PriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRates

    Reviewed May 17, 2026

    I must say I'm extremely impressed. I was kind of skeptical at first because I've never moved far enough to hire a moving company so I did not know what to expect but I found Safe Ship and to my surprise, they quoted me a price that I could actually afford. Fast forward to moving day, I was so impressed with the punctuality of the moving team, as soon as they arrived, they got straight to work wrapping all of my things in plastic wrap to ensure the safety of my of all of my stuff. It took less than an hour, and they had my stuff packed and strapped in the truck all nice and neat. They were fast, friendly, and efficient. I didn't have to lift a finger, thank you so much for making my first cross-country move so smooth and stress-free. #safeship #BLVDMOVING

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 16, 2026

    From the first call you get quick responses to all of your questions. They were very accommodating and very informative.

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    MoversPackingStaff

    Reviewed May 16, 2026

    Safe Ship hired David and Son to do our move from TN to TX. The crew was professional, handled our belongings with care. Thank you safe ship for providing us with best move in our life

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    MoversStaff

    Reviewed May 16, 2026

    SAFE SHIP MADE IT PAINLESS AND EASY TO HAVE MY THINGS MOved. I highly recommend them in the future and would absolutely use their services again. Very professional.

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    Customer ServiceMoversStaff

    Reviewed May 16, 2026

    The customer service was great. Very thorough. The movers are extremely professional and efficient.

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    PriceQuote AccuracyRates

    Reviewed May 16, 2026

    Good company, well priced, would use again for another move.

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    Movers

    Reviewed May 16, 2026

    Polite, communicative and efficient! Great experience and teamwork.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffTransparencyTimeliness

    Reviewed May 16, 2026

    Would give ZERO stars if possible. I have waited over a year to write this review. Moved from East TN to VA in May 2025. Quoted $4769. Was called by Shane L in customer service days before move to finalize number of boxes, estimated weight. Charges added. Understandable, I under-estimated on initial call. It happens.

    Day of move, May 19, 2026. Movers show up. Count items....Additional $2000 needed or they wouldn't start loading. Had to pay, needed to move that day. Buyer of house moving in next day because of home sale. Paid added fee. I drive to VA. Call days later to get date of delivery. No response. Call all numbers I had previously to get info. I was finally contacted, but no estimated date for delivery. 16 days later delivery made. Mover show up, charge additional fee because there was a turn in stairwell. Told movers that was made clear before move was booked. Movers said they wouldn't unload until we paid fee.

    Items unloaded: broken furniture, broken pictures (wrapped in foam & cardboard), mattress soaking wet. No explanation given or person to contact. They did offer to haul off wet mattress. Called customer service. No response. After all said & done $3000 more than initial quote. I would have done better if I rented a U-Haul and did it myself. NEVER USE THIS COMPANY. Note: Spouse is disabled veteran. We told them this when we booked the move. Don't let the movers of military families fool you.

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    MoversStaff

    Reviewed May 16, 2026

    I had a wonderful experience dealing with Safe Ship Movers. Jarvis ** was tremendously helpful and would recommend them to anyone who wants to move.

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    MoversPunctuality & SpeedStaff

    Reviewed May 16, 2026

    Great service! Movers were extremely professional and handled our furniture with great care. Process was very quick and easy!

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    Customer ServiceMoversStaff

    Reviewed May 15, 2026

    Customer service and movers were helpful, communicative, and kind.

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    Customer ServiceHonesty & Transparency

    Reviewed May 15, 2026

    Does great job, no hidden fees, great customer service.

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    Verified purchase
    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffTransparency

    Reviewed May 15, 2026

    Updated on 06/18/2026: A customer service rep reached out to me after this, promising to "look into it" and "make the rest of the move go smoothly" after I posted the first review, and I requested to be told when I would know the delivery date for my stuff. If I had to pay extra money to "guarantee" that my stuff would arrive within 5 days of my requested date, Monday 06/15, I wanted to know when to expect my things. He said ok.

    It's Friday, 06/12, and I haven't heard from anyone, so I have to call my customer rep. After he calls the company they are contracting out to, he tells me it will be on Monday, 06/15. I say great, though I am a little annoyed as no one called to tell me this and ask when on Monday they are coming. My rep says I don't know, but I'll call them and call or text you that info. I say ok. I hear nothing. MONDAY 06/15: I haven't heard from anyone, so I begin calling my customer service rep, but I realize he's out of the office that day. I call and wait on hold for like 30 minutes on the main line, only to finally have someone say, "Oh, they will come between 2-5 pm" (It is noon at this point).

    I asked if anyone was going to call me about this, as I've been sitting in my empty apartment, waiting for them to show, unable to leave to get the other things I need to get done today for moving, because I had no idea when they were coming. She says that they are driving and can't call.... ok. I finally have my stuff delivered, my boxes look beat up, one of my shelves is shipped, and a small piece of my desk is broken. The movers were polite and professional, so that was at least good.

    After this, my customer service rep called to ask what things have improved, whether I could change my review, and about the move. I tell him the above and any additions won't be positive. I am extremely disappointed in this company and will never use their services in the future, and I would recommend no one else do so either, unless they are happy to pay double their initial quote.

    Original Review: I called this company to arrange moving/ get a quote for moving from New York to Las Vegas, wherein my stuff would be stored from May to June and delivered on a specific date. You gave me a good quote initially, and in multiple verbal conversations, I stated that the delivery needed to be on the 15th of June. They had me sign a contract, pay a deposit fine, and go over paperwork. I was not told at this time that they couldn't guarantee delivery date. I never deviated from saying I need my things delivered on June 15th.

    At the time I was told my pickup in New York would be on the 19th or 20th of May, and I'd get a call about a week before with the exact date and time. Now it's less than a week before my pickup, and I haven't received my COI (I emailed them this like a month Prior) or a confirmation of my date. When I call, they tell me they will only know the day before what my specific date and time will be. They don't know when the COI will be ready, which I need to give to my building to be able to move out. Worst of all, when they do call me, they say that they can't guarantee that my things will be deliver on June 15th, only 7-21 days after that date.

    When I tell them that won't work, they tell me "it was in the contract," and if I need my things on the 15th, then I need to pay approximately $1600 more! At this point, with me moving in less than a week, I don't have time to find a new mover to grab my stuff and store it. I feel coerced into paying this extra money. Once paid, I'm told now the delivery will be within 7 days of June 15th. I would not have booked with this business if I was told they can't guarantee my delivery date, but I'm trapped with using them now. I will never use your company again.

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    MoversStaffTransparency

    Reviewed May 15, 2026

    Steve was fantastic during my move. He was efficient, on time, and communicated clearly throughout the entire process. Since I wasn’t present during the move, he made a very stressful situation much easier by keeping me updated and being so helpful. I really appreciated his professionalism and would highly recommend him!

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    Punctuality & SpeedPacking

    Reviewed May 15, 2026

    They were very fast and came on time. Packed everything nicely (couches). Easy and smooth experience

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    MoversPackingStaffDamage Prevention

    Reviewed May 15, 2026

    Second time we used this company. Every piece of furniture was wrapped in blankets and shrink wrapped. That was the main reason we used them again. The guys were courteous and competent on their job. I highly recommend them

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    Safe Ship Moving Services Company Information

    Company Name:
    Safe Ship Moving
    Website:
    safeshipmoving.com