Safe Ship Moving Services Reviews

I found the company online. I needed a small amount of furniture and goods moved to another state. The company was professional and worked to keep my costs low. They have follow up procedures for before pickup and after pickup.

Think twice before you use this company.

Great customer service. Not complicated at all. Pretty easy and stress free going through arranging pick up, signing forms and handling of payment. I thought they were very affordable. I shipped two large pieces.

Job #**. Ramadan and Iquran were extremely helpful assisting my move out of Texas to South Carolina. As stressful as moving is, they made everything easy and relaxing. God bless them both. Thank you, Ramadan and Iquran.

Team was very friendly and very professional. They were good about calling and time management!

Overall great experience. Movers showed up on time and everything went smoothly

Do not use this company, I recommend to run from this company. I made the mistake of using this company and fully regret my poor decision. I decided to go with this company, they had a good sales pitch, and even said they would match a lower bid. Fast forward, I got two other bids both 5k lower than Safe Ship. One company they said was not registered with DOT but luckily the other one was. They matched the lower bid this was the only thing they did that was honest. The first walk through with my furniture took only 45 minutes. The second call was three days before my moving date. They took 2 1/2 hours going through my house asking me to measure everything (we did not do this on the first call).

I had full service pick up i.e packing up everything, etc. The movers went above and beyond what was expected.

BEWARE! We had a terrible experience. As a prior military family - family history dating back to WWII along with my husband’s 20 years in the USMC, my 11 years in the USAF, and my son’s 5 years in the USMC, we really wanted to support a veteran owned business. Also, I thought the website looked professional and I thought the phone call was professional for the quote. However, WORST decision I could have made. They charged us over $7500, did not respond to multiple attempts to contact them leading up to the move, told us they were adding extra boxes to ensure we didn’t have to pay extra in moving day…but when the driver arrived he immediately said the belongings would not fit.

Mark and Dresun did a superior job. I recommend them highly.

Terrible experience. They got me a smaller truck despite many inventory checks. I had to book another Uhaul and pay a driver lots of cash. They threatened forfeiting the deposit if I don’t accept the job. It’s all a mess. I beg of you do not use this company. My stuff is still in a storage somewhere. These people are crooks. The sales guy Elli would never pick up now. It’s a big money grab worst than the Nigerian prince scam at the beginning of the Com era.

This company was hired as the Broker for moving services for an employee moving from a different state. The communication was absolutely terrible after the initial agreement was signed. First, the company did a virtual walkthrough to determine the number of items to be moved. The "movers" hired were responsible for packing the items from the home as well. After arriving on-site to pack and move the home items, the price went up significantly because number of items quoted was 150 and would be 225 (keep in mind, this was being packed by the moving service). THEN, the price went up again when they decided they would need another truck. So the $12k estimate went all the way to $25k and they had our hands tied.

The customer service representatives were helpful and patient with me while I made sure the documents were correct and reflected what was added on and taken off. The team they acquired from Atlanta movers were efficient and delivered my items safely.

Appreciate the follow up. So far I've had a very positive experience with this company. Arrival time was right on time. Friendly drivers. Very caring and customer friendly.

I used Safe Ship as a broker for my cross-country move from California to Savannah. They provided an estimate based on a stated cubic-footage quantity and explained that the final price could go up or down depending on how the actual shipment compared to that estimate. At pickup, I reduced the size of my shipment. However, the carrier's Bill of Lading was never updated to reflect the smaller cubic footage. I was charged for 681 cubic feet. After the move was complete, I went back and measured every item that was transported and calculated the actual volume at 324 cubic feet, less than half of what I was charged for. Even accounting for extra space from moving blankets and wrapping, it's still well under what I paid for. The price was never adjusted to match.

Safe Ship was awesome. On time both at pickup and drop off. Kendrick and Deshaun were incredible. I would recommend them for sure!!!! Great job guys. Tony **

I couldn't ask for better Customer service, they were on top everything, and gave me so much advice and tips to make this the easiest move I ever did. I couldn't recommend them more.

Customer service (and all representatives, really) were super helpful, transparent, and responsive! Job number: **

Safe Ship was great to work with. Excellent customer service and my moving team was great!

Every interaction with Safe Ship was great. They explained the entire process and it all worked exactly as claimed. I highly recommend using Safe Ship.

To keep it short and simple, Safeship treated me and my things like trash. The List of what they damaged and did wrong is too long to list, Like Dropping my Washer, damaging my floors, and releasing cockroaches into my Home from their moving Blankets. Plus many, many, many other things. Misplacing (STEALING) my tools. And too many other things to mention. Then, to top it off, they undercut you and refuse to give you a Claim number and give you the Run Around Hoping that you finally give up. Then, of course, you will probably have to take them to Small Claims Court or have arbitration, which consumes large amounts of your time. Please do yourself a favor and don't subject yourself to the mistake of calling on Safeship or any of their partners.

Safe Ship, a shipping brokerage company, through their “Quality Control” process, a deceptive upcharging process whereby additional charges were assessed to me for individual packing of belongings without accountability or the ability to determine how a mover packs such materials, added an additional $2,400.42, for a total of $10,391.94 for a one bedroom with den apartment. These upcharges were to provide individual boxes for my belongings. Based on my experience and perhaps the experience of others who have left negative reviews regarding additional charging, the “Quality Control” process is a scam.

I truly appreciate their hard work and professionalism. If you’re looking for a reliable moving and shipping company, I highly recommend them. Great service and a great team!

Lied to me every step of the way, charged 1000s of extra when it was too late to find alternative ways. Purposely underestimated what I had by conveniently missing Items I told them about recording things as small when I did not specify size. Then promising a full pack where they explicitly said the movers would pack and box all items only to say I misunderstood them and only meant they would move boxes and pack furniture.

Avoid this company!! Sales with give you a quote and do an inventory list. Quality will call back and increase the quote. Random movers will show up and take more money and leave most of your stuff. We were quoted $10,800 because they had a cancellation and needed to fill the spot. LIES! Quality bumped it up to $11,500. Sales told us 6 movers and a semi would show up so we’d have plenty of space and guaranteed delivery within 2 days. 2 men and a small truck arrived and left 80% of our house and said we’d receive our stuff in 12 days.

On September 11, 2026, a carrier arranged by Safe Ship Moving transported our household goods approximately 3.5 miles within Tucson to a newly constructed, previously unoccupied custom home. Although Safe Ship Moving had received the same inventory and move information from the beginning, it increased the price by approximately $`1,500 during the week of the move. In my opinion, this amounted to a bait-and-switch pricing tactic. Safe Ship Moving operated as a third-party booking company rather than the carrier that performed the move, and I found its bidding practices neither transparent nor ethical.

I used Safe Ship Moving Services to arrange transportation of my 1974 Norton 850 Commando motorcycle. Unfortunately, my experience was very disappointing. The motorcycle arrived with shipping damage, including a noticeable dent to the exhaust/muffler area. After discovering the damage, I contacted Safe Ship and attempted to resolve the situation. Instead of feeling that the company was helping me work through the problem, I was told that my claim was being rejected and was also told about a $5,000 deductible. The motorcycle has since been inspected by a professional repair shop, and I have had to spend considerable time dealing with the damage, repair estimates, the carrier, and insurance.

My experience with Safe Ship Moving Services was mixed. I do want to give them credit for advocating on my behalf when the moving company attempted to add approximately $1,600 in additional charges at the end of the process. Safe Ship pushed back on those charges and worked with me toward a resolution, which I genuinely appreciated.

The movers were very professional, quick, and I felt safe leaving my stuff in their hands.

The process of moving is always so stressful but Safe Ship made it almost too easy. Thank you and I would recommend them and use them again.

This is the worst moving I’ve ever had, first they gave me an estimate, at the end I paid a lot more, they didn’t deliver on the time frame and I had a trip, they wanted me to pay for storage, 50% of the boxes were damaged/ broken, my living room furniture looks like a car drove over it’s fabric, they broke my bed room furniture, they broke the bases of 2 beds, the broke my husband’s oak roll top desk, they did not deliver everything, they damaged the dryer and now it won’t turn on, and the outside of both washer and dryer are damaged, but, the worst part is some of the boxes had rat 🐀 poo 💩 and pee. “DO NOT EVEN THINK OF HIRING THEM, THEY ARE THE WORST.” With the money I paid them, I could buy everything new. 😡 Safe Ship Moving Services.

So far I've had a great experience with Safe Ship. Everyone has been so personable and easy to work with.

Great customer service. Gave me options to help save money. Kept in touch before and after the move.

Do NOT waste your time with these people, they are scammers. They are, first off, not an actual moving company, they are middlemen who will book a carrier on your behalf (what value this brings, I have no idea). Right from the beginning they were giving me BS high-pressure sales tactics, like telling me my move was "last minute" when it was over two weeks out. They kept me on the phone way longer than was really necessary, repeating the same basic things over and over again like I'd never moved in my life.

Excellent company for strategy state moves. Not disappointed and highly recommend!

Our move was a little complicated but.. This was a very easy process. Every employee was friendly.. The moving personnel were professional. And the slightest issue was handled above and beyond expectations by Amber **.. Her interaction was exceptional, noteworthy.. I am so grateful that we were provided with such exemplary Customer Service. I would feel completely comfortable recommending this service.

We used Safe Ship to move from Michigan to Pennsylvania on September 8, 2026. Our experience was awful. To begin, I called them in July to get a quote. I mentioned that it would be a move from a storage unit to a home. They asked the size of our storage unit and what type of things we had. I was very transparent and was spot on with the size of our storage unit. We came to an agreement on a price. I paid the down payment.

Experience was great. The pickup went well. The team had good communication and did a great job. **

My experience with Safe Ship was great! When I first called, they gave me plenty of information about my move. I never felt pressured and asked loads of questions. Every person I talked to was professional and so easy to talked to. The pick up of my contents went smoothly. They arrived on time and was very efficient. I was always given phone numbers to call for any reason. A good experience for a long distant move that was stressful for me.

Outstanding customer service. Whole process was seamless.