Safe Ship Moving Services Reviews

Safe Ship was very professional in working my move. They wrapped and packed the moving truck in a timely manner. I recommend Safe Ship with a five star plus.

Awesome experience. I was in a bind and Safe Ship helped me out. This was a short notice move from New York to South Carolina. They assured me it would go smoothly and it did. They were professional as well as courteous. Would highly recommend to anyone who needs a professional move with no stress attached. Very helpful and I enjoyed my experience.

I’m Col Gary Russ (Ret.) and I have recently retired from Government Service. After 22 moves in my military career, our last move was from Champaign IL to Wellington FL August 2025. This was the WORST move in my whole career. I contracted (DI6885961) with Safe Ship Moving Services (SafeShip). They provided a $12k estimate based on a zoom walkthrough of my house. They also included a $1500 reduction. Just before the pickup we provided them with the final estimate of boxes after which the cost went up to $21k three days before pickup. There were serious communication challenges between SafeShip and the delivery company complicating communications with us for the delivery date.

Do NOT be fooled.. what started with decent and helpful service during the quote process quickly turned into a terrifying ordeal. It was a stressful and financially draining nightmare marked by significant unexpected price increases, hidden packaging fees, unlicensed movers, rudeness, and threats. One week into being pressured to sign a contract, they stopped responding and retuning calls. When I called to cancel, the “supervisor” laughed at me and told me “that’s too bad. The 72 hours window has passed”. They were initially accommodating when providing the quote, once the contract was signed, their attitude and level of service went completely out the window. They lure you in with deceptive pricing, and pressure you into signing ASAP to lock a price in. Save yourself horrific experience and STAY FAR AWAY FROM THIS UNPROFESSIONAL COMPANY.

My pick up was it exactly as their name states. Safe. They were Timely and very professional. They arrived on the day that was originally planned. It was with a 3rd party but that did not have any effect on the experience. I was apprehensive with shipping a piano that has been on my family for over 100 years, but they were very careful and I could have been more pleased.

Excellent service. Very professional and helpful. Safe Ship made the move easy for my wife and me. I will highly recommend this moving service for anyone.

SafeShip sold my move to a carrier with one-star reviews. I called before the move to express my concerns with the carrier and was told it would be fine. My experience with the carrier was terrible. I am missing items and had broken items, and filed claims directly with the carrier, as instructed. Come to find out, my carrier is no longer operating (phone number out of service). SafeShip has been absolutely no help, besides telling me that I have the right to arbitration (at my own cost). Though you can not arbitrate with a company that does not exist anymore. I have spent an hour on the phone with SafeShip today and confirmed that they DO NOT care about customer service. They are not doing anything to make it right. They keep saying their job was to connect me to a carrier, and they did that. They do not care that the carrier they sold my move to was derelict. Do not recommend. You will pay a steep broker's fee for nothing.

I would have given 5 stars but the driver was late and didn’t call and I had to call twice. I’m originally was quoted 8-10 in the morning and then was told 5-7 in the evening but then the driver called and said between 7-8 pm but then 8:15 comes and finally shows up but besides that it went well.

Mannie and Orlando were exceedingly meticulous and careful with every single item and box. Superior work and efficiency. Both were very kind and friendly in every interaction with us. Great team!

So glad I used Safe Ship for this move! The moving team was great and took exceptional care of my belongings.

Safe ship has been super patient especially when I was scrambling to figure out my move out date as well. Would 10/10 recommend for people that will help you find the best solution for you.

Had a wonderful experience with Safe Ship. I was organizing a move from LA to NY. They provided a fair quote and it was accurate. There was no price change on pickup, so no unexpected surprises. The pickup team were communicative, arrived on time and were truly fantastic. The whole house was packed in the truck within an hour and everything was handled with care. I have another move I already want to do with them now!

I booked through Safe ship and they sent out Vanlines USA. It was super easy to book and they were very thorough with everything and helped me with every step. Vanlines USA sent out Tamir and Sergio to pack everything and move it. They did an incredible job at packing everything and making sure everything was safe!

SafeShip partnered with Moving USA to move my items from Arlington, Va. to Atlanta, Ga for job #**. Richard, Frank and Daniel, the movers from Moving USA, were incredibly professional and great at their jobs. They were in and out in under an hour and were very kind and accommodating. I would recommend them to anyone looking to move their belongings, especially long-distance. Thanks, team!

Great service! Good communication, team was on time and was doing good.

Good communication, friendly staff, Carlos and his team did a excellent job in preparing and packing our household items with care.

Friendly and efficient service- helpful and communicative!

On time, friendly and professional. Very courteous.

Safe Ship handled the moving process very well a professionally! I would recommend!!

Excellent communication and organization. Best movers I've ever used!

Safe Ship was amazing! Super attentive, kind, and easy to work with…recommend for anyone!

Sean **. Job Number **. They did a fantastic job! They were quick, wrapped everything so nicely.

I was not impressed with the communication. If you had questions it was difficult to get anyone to help you. I had my first estimate and inventory completed and had to all several times to get the actual list of items. It was incorrect and was short by about 20 boxes and and other items. I asked them to update it several times and they said that they would call be 3-7 days before my move. I told them I didn’t want a big change in the amount to wait until the last minute. That is exactly what happened. The final cost was over 5000 more than the first estimate. And they called me three days before the move. Of course the moving company Just Pro (they were great) had the first estimate and we’re going to charge me for the difference in the first estimate and what was actually loaded. Thank God I had my last estimate and they could see what was due. I am hesitant to complain too much as my things will not be delivered until 04/08, 3 days after the pickup.

I highly recommend using Safe Ship Moving. Everyone I spoke with at Safe Ship was knowledgeable, professional and kind. I worked with Gavin, Ryan D., and Isaac **, and each of them took extra time to explain every detail of what to expect, and to answer my questions, even though I texted them after hours and over the weekend. Isaac took extra time checking on my delivery date and getting back to me immediately. Everything was packed up tight and arrived in perfect condition. Moving is stressful, but working with Safe Ship took so much off my shoulders. I am truly grateful that I found them!

Safe Ship was great for the entire process and assisting us with our move!

Ashley from customer service reached out to me. She fully listened to my story, came to an acceptable agreement with me and was able to quickly resolve my grievances with the company. Fully satisfied.

Michael **. Job #**. They did an amazing job and were very fast and easy to deal with. I would recommend them to anyone

Good packing, speedy movers! Make sure to set aside additional time moving day, for the crew to load and pack items.

My experience with the gentleman was absolutely amazing; they did their jobs in a very professional manner. Would I recommend this company? (ABSOLUTELY) 5 star; plus rating. I'm totally satisfied. Job well done gentleman. Thank you! So very, very much.

These guys made the process so much easier to move across country. I moved from Vermont to Arizona called them to get a quote, went through everything. During the quote process, call them back later on to set up the actual move. And when the guy has came, they were super-efficient. Like, I can't say enough. Good things about them, because they we're just super professional, super friendly, made everything really easy for this big move from mine. And very affordable, like, let's be real. The cost to do that was very reasonable. For the distance that I was moving. If you guys want use it, stress, free, move, use them. They will make it happen.