Safe Ship Moving Services Reviews

I would give negative five stars if possible. Stolen items, damaged items, unprofessionalism, lack of communication, lost parts to my bed. They work under "rapid express moving and storage" as well; did not compensate for damaged or stolen items at all. They are a scam and should go out of business. I am traumatized from working with them.

They were professional and kept me updated on the process and followed through to make sure everything went smoothly.

Horrible and dishonest. They promise a lot but later say that because they subcontract the actual moving to third parties, they cannot do anything. And because they likely lowball their subcontractors, you get the most horrible service - rude movers, rough drivers, and hard upselling of additional services (that they initially promise is part of the package).

Very professional and great job done by Joe and Dre.

Safe ship made promise that were never keep, it seems like there was no communication between them and the moving company they use (Blue start movers LLC) all they did was point fingers and blame each other why these promises were never made. Just an awful experience all around except for a few individual.

** I had the pleasure of using Safe Ship to move my elderly father interstate. I was a bit overwhelmed along the way and the company was extremely understanding. I needed to postpone the move several times and it was no problem. I felt no pressure at all. When it came time to proceed everything went smoothly and the movers were exceptionally kind, helpful, respectful and professional. I would highly recommend Safe Ship for any move!!! I also plan to use them again when I move from my apartment!! Sincerely, Jill B

Safe Ship was so helpful and was able to get me a good deal! I didn't have to do the research to find a specific moving and auto shipping company, which took a majority of the stress of the move off of me. They are also so communicative, and make sure to check in regularly in regards to the movers and processes. They also make sure to explain everything and are available to answer any questions! I appreciate this especially.

I had a great experience with SafeShip on my recent long haul move. The staff moving my furniture were efficient and capable.

Safe Ship Moving Services handled my move well and kept in good communication.

Do not use this company. They use bait and switch tactics to greatly increase the amounts they charge for services. After your initial quote they book your move at a low figure. Then, two days before the date of your move they call again to "verify" your items. At this point the size and type of items you are moving is drastically different than what they were before. They will increase the amount of space you will "need" and effectively double your moving cost. Oh, they will apologize for the misrepresentation of your items on the first quote. But they know exactly what they are doing. Do not use them.

VETERANS…Do NOT USE Safe Ship! I’ve moved constantly over my 20 year military career, and I have NEVER had to deal with this kind of back-and-forth unprofessionalism. First, my quote literally doubled just 4 days before my pick-up date. When I called to cancel, they “magically” found discounts to bring the cost back down to the original quote- a classic bait-and-switch. Fast forward to moving day, each member openly asked for a tip or asked “what they could take” as a tip. At delivery, only ONE person showed up! I paid a premium to not have to do this myself and I ended up having to help move my own furniture. To top it all off, I ended up with an extra mattress and couch cushions that didn’t belong to me. When I called, their response was “just throw them away”. SAVE your money and your sanity….AVOID this company at all costs!!

Safe Ship has been very communicative, keeping me informed throughout the process. The movers who packed out my belongings were very nice and pleasant to deal with while also being very professional & expedient. Their pricing is fair and this whole process has been the best moving experience I've ever had, hands down. Highly recommend!

Excellent service. Everything went incredibly well. I couldn’t be more pleased.

I was outright lied to by Nick **, Operation Manager. I wanted to wait to pay the deposit for a couple of days but was told that there was a good chance my needed move dates might not be available if I waited. I then was promised the deposit would remain in pending and not posted for 30 days. I paid the deposit and the following day it posted, which may cause an issue with the closing on my house since it now shows on my last statement before closing. I was totally lied to to get the contract. I asked for them to refund the money, and I would wait a couple of days and resubmit, but I was told my move would be cancelled and could not guarantee that I could get the move rescheduled. Fast-talking crooks.

I was very pleased with Safeship Movers. They arrived on time. They were very courteous and professional. Handle my items with care, and completed the move in a timely manner.

Wonderful, professional group. Highly recommended.

Safe Ship has been wonderful to work with. Their customer experience team has handled all my questions and followed up every step of the way. Moving can be stressful but they helped make it a breeze!

I recommend Safe Ship for excellent follow up and communication. The movers were on time, efficient, careful and professional!!

I would give this company zero stars if I could, but you have to star them. I have never been so upset and dissatisfied with a company in my life. First off, Do not believe their quote. I ended up paying almost $4000 over what they initially quoted me. The movers they use are contracted, they are not part of this company, and they do not communicate with each other. Both movers added extra costs on moving day- including holding my furniture hostage on arrival until paid more than $500 over what I was quoted as my closing balance.

Safe Ship felt like a con, and I was highly disappointed. They set poor expectations, telling us that the initial call would take minutes when it really took over an hour and included a video walkthrough. The operation felt like a bait and switch because once we committed to an already astronomical price, the Quality Assurance person requested another video walkthrough and ended up increasing our price by over $1,000! At that point, we were too committed to cancel. The move date was not a set date, but a range. We had to keep calling to get that pinned down.

Safe Ship Moving Services was completely professional, precise, and enjoyable to work with. We were contacted exactly on time or before each step in the process, by Quality Assurance before the move, the movers the day of the move, and customer service after the move. There were no unexpected costs, and the movers were the most professional team I have ever worked with. They were friendly, engaging, and quick. Use Safe Ship Moving Services so that everything is "right on time." Annette F-C

Great service. Everything was done with care. From the movers to the customer service. I would hire again. Well done move. Care was taken with all my items.

The entire process was quick to book and packing was done with delicacy and efficiency.

Safe Ship was awesome. I would use them again without hesitation! Very professional and helpful. Seriously, no complaints

Safe Ship made my move painless and worry-free. The pickup and delivery date were met with no issues. The crew was polite, respectful and careful with our belonging. Very Professional. Thank you.

Safe Ship Moving Services did an excellent job with our recent move. They arrived right on time and were completely transparent with pricing — no surprise charges at pickup. The crew packed everything really carefully and professionally, and handled our belongings with a lot of care. Highly recommend them if you’re looking for a reliable, honest moving company.

Very professional and quick. Would recommend using Safe Ship Moving.

Do not use this company! They assigned a carrier to me that stole or “lost” items from me. I paid for professional packing and the team they sent packed my things in plastic grocery bags. They repacked my things into another box without my permission. The damage and the loss I have sustained is in the thousands of dollars. They ghost you after they’ve received your money. DO NOT EVER USE THEM.

Safe Ship Moving services have been in touch and continuously concerned that my satisfaction expectations are being met. I would highly recommend Safe Ship for cross country moving.

Great experience. They answered all my questions and kept me updated throughout the entire process of moving from California to the Midwest.