Safe Ship Moving Services Reviews

Got me in within just a few days because I was in a time crunch. The guys were great! Super quick and polite.

Update 27JUL26: I still have not received my furniture. Originally was informed my delivery would be between 0-7 days since it would be under 500 miles. Then the mover told me 21 days. Called Safe Ship and the service representative stated between the 14th and 27th. Now I don't know when I will receive my belongings. I have been moved five times (personally and 2 by my company) and NEVER have I ever experienced anything like this. Do not use a moving broker, always work with an actual moving company. 14JUL27:Ersa was very professional and courteous. I would definitely use them again and would recommend them.

Don't trust this company. I was moving from Virginia to Miami. They told one price then when I look they change the price from a larger box. Can you believe? I have only one mattress, one vanity and L shape sofa plus 25 box to be specific 21 large and 4 medium. I was told the price was not going to change. They lie to me. They told I removed two double dresser, a computer DESK, a rug plus the amount was 839.00 went to 912. How is the amount is lower? That is impossible. I have screenshot of the agent said even if I had larger box would be fine, that would not change the amount. Don't trust the company. James ** the name and Lawrence. I super disappointed. They lie to me. I doing the delivery 'cause I have no other option but never in my life would do anything with them. Don't trust them.

Excellent experience, great customer service, was attentive every step of the way until the end. Was able to make a stressful move be handled with the utmost care and swiftness.

Do not use this service unless you want lots of stress. After listing items to be moved with them on the phone and paying half the total price down. The following week another person called to review the items and than stated that it would be an additional $5000 and argued with me about it. When the movers arrived they would not take the items unless I paid an additional $700 at drop off. It was constant back and forth with these thieves. Get a flat rate and skip these clowns.

Was a great move, great customer service and great movers.

We Contracted with Safe Ship Moving in Nov 2025 to move our household goods from AZ to MO. They subcontracted us to a Moving Company Abwini Transportation Services. Abwini showed up with too small of a truck and the 2nd truck showed up a day later. The 1st truck showed up in MO almost 2 weeks later than we asked for delivery, the 2nd truck was almost 3 weeks late. Most of our property was damaged, for example our dining set was unusable due to gouges and sprung top alinement, chairs and hutch chipped.

My items were picked up on June 24th. The pickup window was 9-11 am. By 12:00, after being on hold with customer service for 2 hours, they got a hold of the movers only for them to tell me they were running behind and weren't coming until 3:00. At 3:00, nothing. So I call customer service again to connect me to the driver. No response. Then 4:30 rolls around and they call and say "We're outside." Upon arrival, they tried to upcharge me $600 for my stairs AFTER I ALREADY PAID FOR THE STAIR FEE. They said "each step would cost me $75". Each step seriously. Obviously I did not pay that extra amount and I said they can either agree to the contract or I can cancel the service and they can leave. They agreed to continue the service. I was not given a single copy of my forms at pickup so my only form of communication was through Safe Ship customer service.

Amazing work and would fully recommend to those looking to move. Very quick and easy. Polite and hard working movers when meeting with them.

This has been a nightmare. I can’t express what a terrible experience this has been. The timeline is a joke. Do not use this company. The absolute worst experience.

They just want your money. They don’t care about you at all. Go with another company. Anyone is better than them! My experience with them was horrible and once you pay you can’t cancel.

Used this company for my MIL to move from CA to AZ and it was a great decision. Everything was packaged so well and the team from customer service to the movers were absolutely amazing.

My experience was great! Safe Ship representatives are very professional. They communicate and prepare you very well for the move. I would recommend them again!

From start to finish with Safe Ship Moving Service is was professional and easy. They were there if you thought of a question you forgot to ask, or added something to inventory. I would recommend them to family and friends.

Thank you very much for your service. It was a great and smooth process. The supervisor and the supporters was very friendly and packed everything so smoothly. I would highly recommend this service.

I chose Safe Ship after reviewing multiple companies and thought I had done my due diligence. They were my fourth or fifth call and their initial price was much better than anything I had received till then, almost 50% better, I should have known then it was a scam, but I got suckered, mostly because I really wanted to believe.

Ongoing NIGHTMARE! All of our belongings are being held HOSTAGE in a storage unit thousands of miles away from our empty home with 2 lawn chairs and an air mattress. Though we signed up and paid for 5-14 day delivery. Our things were picked up June 1st and this is July 23rd. The refuse to help us and instead are supporting the criminal and fraudulent movers they assigned us to.

If I could give them zero stars I would. Avoid this SCAM at all costs. They were contracted by SAFE SHIP to pick up all of my personal belongings over two months ago in California for a move to Massachusetts. For almost a month my family has been essentially begging them for ANY information about where my belongings are and when they will be delivered. It wasn't until this week, TWO MONTHS AFTER PICK UP, that they finally admitted that ALL OF MY BELONGINGS are still sitting in a warehouse in CALIFORNIA because they "can't find a driver" and are now saying that they won't be able to to do the job that they SIGNED A CONTRACT COMMITTING TO. How are you a MOVING company, but you don't have a DRIVER?! Not only that, they simply will not give us any information about what they even plan to do to help get my personal belongings returned.

Great service from beginning to end. Would definitely recommend

Safe Ship Moving Services were very efficient in guiding me through the whole process every step of the way. As things changed throughout the moving process they kept everything moving forward smoothly. At the end of the move, Jarvis was very helpful in keeping everything running smoothly. The men who actually did the move were cordial, efficient & careful with everything they handled. This is first time I have used professional movers, and it was a daunting task for me but they helped me every step of the way. I would recommend them in the future.

The actual packing went well, but the delivery experience was less than ideal. They gave a 14-day business-day window for my move, and say that the driver will contact you 24 hours ahead of time the day they will be there. So on day 13, I call only to find out that nothing has been loaded, and their third-party American Knights Shipping and Storage doesn't have a driver available. I am told they will send an email to them and CC me to keep me abreast of when everything is loaded etc. Well, I never see an email. I am also told on the call that they deliver on weekends as well and that it counts toward the days to delivery. The contract states that if over the delivery window, it will absolutely be delivered no more than 30 business days.

We would NOT recommend Safe Ship. You pay 40% "broker" fee and they make a few phone calls on your behalf. Customer service was horrible. We made minor changes/increase to the move and Safe Ship charged us another $1200 "broker" fee. What's worse? The contracted moving company called us on THE DAY OF THE MOVE, within one hour of pickup and stated they need to move the date. When I called Safe Ship, they weren't even aware of the change. Unsure what we actually received for a total "broker" fee of $4200. PLEASE, PLEASE work directly with a moving company. It'll save you money and heartache.

I had a great experience with SafeShip Moving from start to finish. The entire team was professional, friendly, and easy to work with. They communicated clearly throughout the process, kept me updated every step of the way, and made the move as stress-free as possible. Everything was handled efficiently, the move was completed quickly, and, most importantly, there were no unexpected costs or price increases. I really appreciated their transparency and reliability. If you’re looking for a moving company that is responsive, dependable, and delivers exactly what they promise, I would highly recommend SafeShip Moving!

Working with the company was great. They were thorough, transparent, friendly and flexible. The movers were also friendly, professional and handled my things with care.

I had the most amazing experience with Safe Ship!!! Very professional and caring! Job #**.

This is updating the movers themselves. They showed up on time, packed, documented, put in the truck in a timely manner. Unloading the truck was just the same. Every piece documented and accounted for before they left. The moving company is a great bunch of guys.

We’ve had a great process with Safe Ship Moving. From the very beginning to the actual pack up of our home, there has been wonderful communication and high professionalism.

Absolutely HORRIBLE experience. I would give this company a 0 star rating if I could. I canceled my move 30 days in advance, yet they still kept my $1,200. I'm a college student, and $1,200 isn't pocket change, it's money I worked hard for & can't afford to lose. Keeping that much money for a move that never happened is unbelievable. We even filed a dispute with our credit card company because this is extremely unfair and instead of doing the right thing, the company fought the dispute and still kept my money. I have never dealt with a company that made me feel so taken advantage of. If you're thinking about using this moving company, DON'T!! My experience was frustrating, disappointing and incredibly expensive. I will never use this company again and I'll be telling everyone I know to stay away. There are plenty of moving companies out there. Save yourself the stress, protect your money and choose one that actually cares about its customers.

This is a classic bait and switch moving company. I was quoted under $3k for my original move, then 4 days before my move (despite none of my inventory changing), they said my move was going to cost $5.5k and I would need to add more to my deposit. I told them I wanted to cancel my move, and they made me wait on hold with billing for an hour. Then, being past their 72 hour window, they said I would not get back my original $1k deposit. Now days before my move, I’m scrambling to find new movers. Customer service is clearly aware this is a common problem for them. Talked to a friend later said they were literally paid to remove their negative review. Such a scam. Please save yourself and do not use this company. I’m just thankful I didn’t get scammed out of more money with them.

Good service, great detail and safe move, worth it. Will use again if ever needed.

Great experience with job # **, everyone was so kind at Safe Ship and Boulevard Shipping. Would definitely hire again.

Excellent service. Would recommend to others. Fast and efficient.

Updated on 08/16/2026: After posting my original review, SafeShip contacted me regarding my experience and stated they would provide a $1,200 credit due to the poor service I received. Malike from SafeShip told me that I was required to remove my review before they would provide the settlement statement and issue the credit. I complied with that condition and removed my review in good faith. Unfortunately, despite doing exactly what was requested, I have not received the settlement statement or the $1,200 credit. Since then, Malike has continued to email and call me, stating that they are still working on getting the settlement statement and payment sent to me. I find this extremely disappointing. I upheld my end of the agreement immediately, yet SafeShip has still not fulfilled the commitment that was made to me.

After everything was packed and loaded in the truck the price tripled. I called Safe Ship they got the price down but still double the quote. When our furniture was delivered the crown molding on my chest dresser was broken off, the on/off switch in our receiver was broken and a big chip was in my cherry buffet. I filed a claim and was told the damage wasn't covered. Safe Ship did nothing to help. Don't believe their lies. They are not reliable.

It was great! The movers were on time and super helpful and made my move super easy!

HORRIBLE EXPERIENCE!!!!! Quoted one price then had the shipping company call me and quoted $2500 more!!!!! AND the shipping company they selected had horrendous horrible reviews!!! STAY FAR AWAY!!!!! OH MY GOD HORRIBLE HORRIBLE HORROR. The shipping company they chose LIED that our furniture had to be unloaded and put on shuttles to deliver to our house on the Navy base in Key West. OUTRAGEOUS LIE!!!!! STAY FAR FAR FAR FAR FAR FAR FAR FAR FAR AWAY. They claim to be friends of veterans which I am and they ripped me off!!!!! DISGUSTING DISGRACEFUL DISHONORABLE!!!!! Have I said to stay far AWAY!!!!! If I could give them negative stars I would.

Do not use Safe Ship. Run and save your sanity. I want to give it a negative 10 star. We’ve been waiting on our out of state delivery of the entire house since 7/1. Their 1-10 day delivery window is a joke. The customer service is absolutely useless and the carrier unreliable. At first the carrier told us he was loading our stuff on 7/1. Then nothing. Absolutely no communication from anyone. When we reached out numerous times for an update to both cs and the carrier. We were just told our last date of that 10 day window was 7/14 and that we’d get the 24 hour prior to delivery phone call. Nope. There has been absolutely no phone call, update or communications of any kind.

Everything was booked well. Communication was excellent. Customer service was excellent. Pick up went very well and the mover was exceptional. I would definitely use Safe Ship for future moves.

Kept me up to date and answered any questions I had about the process, people were helpful and patient.

Reliable and safe, just as their name. I recommend it.

Great service! Very professional! Very organized and quick!

Great service but made me do too many reviews at the end!

Very efficient, great communication, cost as quoted.

Everyone at Safe ship has been very helpful from the beginning of this moving process. Everyone is polite and courteous. The customer service is excellent.

Working with Safe Ship made my move easy. Professional all the way from start to finish. Accommodated date changes & inventory. Jarvis managed things very well.

Excellent in every way! My best moving experience ever!

Polite service, willingness to help and meet our needs and price points, great follow-up, and clear instructions and guidance.

Wonderful experience with Safe Ship!! The movers were amazing and so professional! We will definitely use them again! Highly recommend!!

Job #**. Everyone has been so nice and easy to work with. They've made moving across the country a wonderful experience!

Safe Ship stayed in constant contact with me during our planning stages as well as throughout the move as well. The team that packed our home did an incredibly thorough job wrapping everything in blankets and tape. It was incredible to watch them. The team was pleasant and courteous and easy to be around they worked fast and efficiently.

Great support throughout, movers did a good job and were efficient.

I was very pleased with the services provided by SafeShip! The movers arrived a little late but worked quickly and efficiently once they started. I received my household goods two days later with only the slightest damage, nothing to fuss about really. The movers did not hurry even though I knew they were exhausted and they were very careful with my things. I recommend SafeShip Moving Company and I would use them again for future needs.

Smooth experience so far with communication and pickup.

The team is very friendly, professional. This is my second time working with them on a move.

Do NOT use. Horrible customer service, negligence in handling all items. Not mistakes, or accidents…negligence. Stay far away from these folks.

Many thanks to Jarvis ** and team to provide professional & expertise in job completion.

Be aware that Safe Ship is a moving broker, not the actual moving company. They contract your move out to a third-party carrier, which allows them to avoid taking responsibility when things go wrong. Our move was assigned to Mirit/Great American Moving, and the experience was disastrous. Our delivery was delayed for weeks beyond the promised date, leaving us in an empty home with none of our belongings. When our items finally arrived, we discovered extensive damage. Multiple belongings had been soaked with water, including our king-size mattress and box spring, and several large pieces of furniture were damaged beyond repair.

Movers were fast, professional and efficient. The process was easy. I know my things will be in good hands. Thank you.

Using Safe Ship was very easy and convenient! They were accessible and responsive to questions.

Jarvis, and his team did a great job. I will use this company in the future if I need a moving company.

I had a cross-country move that I was really worried about, but their efficiency and their communication made this whole thing a lot smoother! I would recommend them to anyone!

On time and really helpful, I had Jarvis **, and he and his team were fantastic.

We reach the resolution.

BE WARY! The worst part of AZIMUTH GROUP and SAFE SHIP MOVERS is that they have absolutely no regard for anyone or the heartache they leave behind. People move for many reasons but mostly they are moving for employment and are incredibly busy and stressed. These companies bank on that. When they deliver your items, the majority damaged, broken, and missing. They bank on that you are too busy to get entangled trying to hold them to account and make things right. They offer pennies on the dollar at best to settle what goes beyond the contract you signed for $.60 to the lb. into pure negligence. They make it difficult to go to arbitration or take legal action and again, they are counting on people who have been in the moving process are busy trying to adjust to their "new" environment and life.

Late pick up, several days late in delivery, even though I paid for expedited. You are not brokers - you are predators. When your salesperson called me the day after pick up pressuring me to send a review before the delivery was even scheduled, I knew I was in trouble. But because you were holding my furniture hostage, there was nothing I could do but wait. I would have had much better luck renting a truck from Home Depot and hiring a couple of guys off the street (as I told you in later phone calls). This is a hugely expensive scam!! I’m embarrassed that I fell for it. Still not sure what I paid you for. I hope your parents are proud of you.

I cannot in good faith give a good review. Horrible communication from whoever they hired. They just outsource to cheap labor from people who can’t even speak enough English to communicate with me (for the record I am literally a child of immigrants so don’t even come for me). I should’ve just hired a company directly. They picked up my stuff ok, but lowkey coerced me to give them a good review, but the drop off… Jesus Christ… They said they would deliver within 7 days of my first available date. I explicitly told them that I would not be available the 7th day after. They said they would give me a call the day before they arrive.

This is a predatory company - DO NOT USE! I have made the mistake of using them. They have charged but an absurd amount of money. Then the individual who is supposed to be helping you states "I have meetings and won't be able to answer the phone." They did not specify a huge price jump. DO NOT USE!!!!!! The binding estimate fee jumped 67% — from $750 to $1,250 — which is not related to volume at all. This fee should not change based on inventory. I also called several times and they never responded.

Absolute scam artists. They portray themselves as veteran owned and operated in reality they are bait and switch artists. Prepaid $1700 for a move then after the 72 hour cancellation clause they called and wanted another $500 stated that the inventory was wrong. Quality control is just another name for advanced fraud department. Had to file fraud charges on my credit card and contacted the Pennsylvania Attorney Generals office to initiate a fraud investigation. A legitimate company should not collect any money until time of pickup and final payment at delivery.

Milton was very thoroughly and professional. Move from Ohio to KY. Order # ** All Moving Relocation, LLC

This company is definitely broker based and in their defense, I did not realize that. HOWEVER, Phil was very nice at first and then became very forward as the call progressed. I stated in the very beginning I was just browsing prices for my big move and wanted to get an idea; and then by the end of the call I did state I wasn't comfortable committing at this time and I didn't want to waste his time. Phil said and I quote, "Well it's a little late for wasted time, why did you even call back then?" AND THEN proceeded to hang up when I stated he was being forward. A lot of pressure for my big move and I did state I didn't want to make any commitments as I was browsing prices - it just felt like a sale, which I get. However, they clearly have no empathy and it made me happy that I didn't commit to them.

After my experience, the moving department contacted me and a resolution has been agreed upon. I appreciate the quick and attentive responses.

Urosh and Jon did a fantastic job on pick up delivery of my items! They went above and beyond! MS to MS. Job no **.

Great price. Constant updates on the process and schedule. Pickup was great with friendly team.

Extremely professional move that was well set up and the movers were considerate and efficient.

Great job. Good packing Dre and Joe. I’d recommed them. Would use again.

I would give negative five stars if possible. Stolen items, damaged items, unprofessionalism, lack of communication, lost parts to my bed. They work under "rapid express moving and storage" as well; did not compensate for damaged or stolen items at all. They are a scam and should go out of business. I am traumatized from working with them.

They were professional and kept me updated on the process and followed through to make sure everything went smoothly.

Horrible and dishonest. They promise a lot but later say that because they subcontract the actual moving to third parties, they cannot do anything. And because they likely lowball their subcontractors, you get the most horrible service - rude movers, rough drivers, and hard upselling of additional services (that they initially promise is part of the package).

Very professional and great job done by Joe and Dre.

Safe ship made promise that were never keep, it seems like there was no communication between them and the moving company they use (Blue start movers LLC) all they did was point fingers and blame each other why these promises were never made. Just an awful experience all around except for a few individual.

** I had the pleasure of using Safe Ship to move my elderly father interstate. I was a bit overwhelmed along the way and the company was extremely understanding. I needed to postpone the move several times and it was no problem. I felt no pressure at all. When it came time to proceed everything went smoothly and the movers were exceptionally kind, helpful, respectful and professional. I would highly recommend Safe Ship for any move!!! I also plan to use them again when I move from my apartment!! Sincerely, Jill B

Safe Ship was so helpful and was able to get me a good deal! I didn't have to do the research to find a specific moving and auto shipping company, which took a majority of the stress of the move off of me. They are also so communicative, and make sure to check in regularly in regards to the movers and processes. They also make sure to explain everything and are available to answer any questions! I appreciate this especially.

I had a great experience with SafeShip on my recent long haul move. The staff moving my furniture were efficient and capable.

Safe Ship Moving Services handled my move well and kept in good communication.

Do not use this company. They use bait and switch tactics to greatly increase the amounts they charge for services. After your initial quote they book your move at a low figure. Then, two days before the date of your move they call again to "verify" your items. At this point the size and type of items you are moving is drastically different than what they were before. They will increase the amount of space you will "need" and effectively double your moving cost. Oh, they will apologize for the misrepresentation of your items on the first quote. But they know exactly what they are doing. Do not use them.

Was satisfied with a resolution.

Safe Ship has been very communicative, keeping me informed throughout the process. The movers who packed out my belongings were very nice and pleasant to deal with while also being very professional & expedient. Their pricing is fair and this whole process has been the best moving experience I've ever had, hands down. Highly recommend!

Excellent service. Everything went incredibly well. I couldn’t be more pleased.

I was outright lied to by Nick **, Operation Manager. I wanted to wait to pay the deposit for a couple of days but was told that there was a good chance my needed move dates might not be available if I waited. I then was promised the deposit would remain in pending and not posted for 30 days. I paid the deposit and the following day it posted, which may cause an issue with the closing on my house since it now shows on my last statement before closing. I was totally lied to to get the contract. I asked for them to refund the money, and I would wait a couple of days and resubmit, but I was told my move would be cancelled and could not guarantee that I could get the move rescheduled. Fast-talking crooks.

I was very pleased with Safeship Movers. They arrived on time. They were very courteous and professional. Handle my items with care, and completed the move in a timely manner.

Wonderful, professional group. Highly recommended.

Safe Ship has been wonderful to work with. Their customer experience team has handled all my questions and followed up every step of the way. Moving can be stressful but they helped make it a breeze!

I recommend Safe Ship for excellent follow up and communication. The movers were on time, efficient, careful and professional!!

I would give this company zero stars if I could, but you have to star them. I have never been so upset and dissatisfied with a company in my life. First off, Do not believe their quote. I ended up paying almost $4000 over what they initially quoted me. The movers they use are contracted, they are not part of this company, and they do not communicate with each other. Both movers added extra costs on moving day- including holding my furniture hostage on arrival until paid more than $500 over what I was quoted as my closing balance.

Safe Ship felt like a con, and I was highly disappointed. They set poor expectations, telling us that the initial call would take minutes when it really took over an hour and included a video walkthrough. The operation felt like a bait and switch because once we committed to an already astronomical price, the Quality Assurance person requested another video walkthrough and ended up increasing our price by over $1,000! At that point, we were too committed to cancel. The move date was not a set date, but a range. We had to keep calling to get that pinned down.

Safe Ship Moving Services was completely professional, precise, and enjoyable to work with. We were contacted exactly on time or before each step in the process, by Quality Assurance before the move, the movers the day of the move, and customer service after the move. There were no unexpected costs, and the movers were the most professional team I have ever worked with. They were friendly, engaging, and quick. Use Safe Ship Moving Services so that everything is "right on time." Annette F-C

Great service. Everything was done with care. From the movers to the customer service. I would hire again. Well done move. Care was taken with all my items.

The entire process was quick to book and packing was done with delicacy and efficiency.

Safe Ship was awesome. I would use them again without hesitation! Very professional and helpful. Seriously, no complaints

Safe Ship made my move painless and worry-free. The pickup and delivery date were met with no issues. The crew was polite, respectful and careful with our belonging. Very Professional. Thank you.

Safe Ship Moving Services did an excellent job with our recent move. They arrived right on time and were completely transparent with pricing — no surprise charges at pickup. The crew packed everything really carefully and professionally, and handled our belongings with a lot of care. Highly recommend them if you’re looking for a reliable, honest moving company.

Very professional and quick. Would recommend using Safe Ship Moving.

Do not use this company! They assigned a carrier to me that stole or “lost” items from me. I paid for professional packing and the team they sent packed my things in plastic grocery bags. They repacked my things into another box without my permission. The damage and the loss I have sustained is in the thousands of dollars. They ghost you after they’ve received your money. DO NOT EVER USE THEM.

Safe Ship Moving services have been in touch and continuously concerned that my satisfaction expectations are being met. I would highly recommend Safe Ship for cross country moving.

Great experience. They answered all my questions and kept me updated throughout the entire process of moving from California to the Midwest.

The experience was really smooth and quick. They were super knowledgeable and help. 10/10.

Our moving crew was very friendly, courteous and so professional. They were done loading everything (and there was a lot and we lived in a basement apartment) in 5 hours. How they managed going up and down the stairs I'll never know but I could not have asked for a better crew! I would highly recommend Safe Ship to anyone needing to move!!

Great company. Efficient and timely. Took great care of our things.

Great company for moving cross state, very helpful and informative and the communication with the company was great.

My issue with them has been resolved.

PLEASE LOOK ELSEWHERE!!!! The absolute worst movers there could be and I’ve moved from country to country and states to states multiple times. First increase in price to have them complete the job so instead we had to move the items from the semi to our truck into our apartment (so imagine if we didn’t have truck to be able to do that). Then we call to ask for a a small refund since we were now tasked to do the job that we asked they were extremely rude, dismissive and saying we should’ve paid the extra money then (money that we just don’t have after moving coast to coast). They then blocked our numbers after we tried asking to speak to someone that could actually help us. I’m now leaving reviews anywhere and everywhere to warn other please save time money and a headache of this place. And for all of you reading the responses to these comments of one star reviews.

My experience has been very positive - fair quote with follow up, good communication every step of the way and a customer support portal. Also love the connection to Vets!

Don’t use these people. They’re scumbags that up charge upon arrival and broke multiple things.

Moved our daughter from LA to Philadelphia area. Had a couple quotes from reputable firms. Got one more and it was a mistake. They quoted me 1500 under my other quotes just to get the business. I was reluctant but went with it. They are not movers but find a mover. First payment goes directly to them. Movers they get collect the rest. When movers arrived, the cost increased by 3000 since they could not do it with the cost they were given. Safe Moving is not honest or have any professional ethics. They indicate they are veteran-owned but don’t let that fool you. Go with a company directly.

Everything went smoothly as expected. It is an excellent service.

Horrible experience. Save yourself the headache and money you will be spending with all the other expenses you will be accumulating. The extra money they will charge you calling it an elevator fee because they have to use your elevator if you live in an apartment or the extra money you will be spending hiring pest control once you receive your items and they are roach infested. Never had roaches in the four years. I was living in my apartment. Decided to buy a brand new house. No roaches at all. Safe ship moving truck arrives. I have them place boxes in garage so I can do inventory. And what do you know they bring in my boxes. Open one to see if any of my items were damaged because boxes were all beat up and bam a baby roach 🪳 comes running out. I killed it as soon as I could.

Friendly, very helpful, and very timely, cost effective.

I would highly recommend Safe Shipping to others! They arrived and handled all my packages with care. Both movers were kind and caring. We even took a picture with my deceased brother's flag to honor the Marines. They continued to be in contact about the arrival of my packages to my new location. I feel confident and am happy to be working with the company.

Moving only 400 miles on June 15th 2026. They didn’t show up. They called and requested that they will come on June 17th. On June 17th they showed up hours late and moved my property out of the house. Today is July 3rd 2026 and I still don’t have my possessions moved. They have made every excuse in the book, not to delivering my possessions. Imagine being without everything you own for three weeks? Don’t hire this broker and delivery service! They don’t have the 9.8 rating they claim to.

Best is the business! Nice, communicative, and they take care of your stuff like it's their own. Hiring them for every move!

We needed to move from Texas to Florida on a short notice. Called Safe Ship and the rest is history. Painless experience they handled it.

Safe Ship Moving was excellent! They helped me make my move across multiple states easy and painless. Pricing was excellent and they helped me get my stuff when I needed it for a great price! Would use again and recommend to anyone!

Great service. Highly recommended. The movers and customer services was excellent. I would use them again. They were friendly and professional.

I totally recommend Safe Ship and ITX movers. I had another mover that fell through, and they came to the rescue with a guaranteed move date. I appreciate all they did to accommodate our move. Daniel did a fantastic job moving us. He is so friendly, kind, and a hard worker. Great service! Awesome people

Hired Safe Ship for a move from Illinois to Florida. They brokered it Integrity Movers who packed the home. My parents are seniors, my dad a Navy vet. Upon delivery, noticed items stacked on boxes marked fragile. After a week of unboxing, notice multiple items broken and total disrespect for their personal property. They filed a claim and were offered $75.00. How disgusting, to treat seniors' personal property like garbage and then offer basically nothing for their broken property. Plus this move cost them 22k, you should not be rated a top company, when you broker out to terrible movers.

Safe Ship and Just Pro Movers were both fantastic! Very professional and considerate of our home! I would recommend them to anyone moving!

The team at Safe Ship are constantly checking to make sure that the move aligned with your expectations. The day after Jarvis ** did an amazing job checking in to make sure our pick up went without a hitch. Great work so far on the pickup, looking forward to the exceptional service to continue through them my move!

So far the experience has been great. I shipped a car and household goods. Nothing but good things to say

Worst experience ever. They did not show up, no notice of phone call. Came next day after multiple calls and waiting on hold for way too long. AI receptionist of no help. Sent truck next day with no moving pads, and driver quoted three times the contracted price. Horrible experience. Hopefully we can get deposit back.

I had a great experience with this company all the way around. The initial contact was informative and the person directed me to where my questions could be answered, I encountered no increase in cost despite changes on my end for delivery. The movers were great, friendly and super quick.

They did a great job! On time, friendly, and very professional. They handled everything with care. I would definitely hire them again.

Professional and great communication! Took a lot of weight off my shoulders.

On May 31, 2026, Safe Ship Moving Services (SSMS) and Azimuth Group, Inc provided me with a moving quote of $10,903.56 based on an itemized inventory list that included the inventory, the quantity of the inventory, the volume of the inventory, and the weight of the inventory in 3 storage units. The list was created by Need It Moved, the company that placed the items in the 3 storage units last year. I signed a contract with SSMS on June 1, 2026, with the understanding that the quote is $10,903.56. On the date of pick up (June 27th) at the Extra Space Storage facility in Columbia, SC, Azimuth Group Inc, the carrier for SSMS, decided to charge me an additional $2,084.06 by claiming there were unaccounted cubic feet. This is despite the fact that SSMS had an inventory list that not only contained all items in the storage units, but also the total volume and weight, since May 31st.

DO NOT sign the form they send you initially without reviewing it CAREFULLY! They rush you through what all you have then don't put it all on the list and tell you to sign it so they can get it booked. Then they call and go over your inventory again later and claim they didn't know of all the items and want to charge you MORE! They then blame it on you for signing the first form. DO NOT TRUST them!

This is a horrible company. It is such a scam. They have had our goods since early June and there is no word on delivery date. It is a moving target. From the "first available delivery date," sometimes they say it will be 10 business days, sometimes 21, and sometimes 30 business days. They have made zero effort to actually move the goods and have provided zero information. I wanted out of my contract and to get the goods and rive them myself, but they will not provide that. They are holding my things hostage! At this rate, it could be November before I get them.

Early, efficient and friendly! All the staff were very attentive from beginning to end of my cross country move. Highly recommend!

I paid over 5000.00 dollars to move my stuff from Florida to Georgia. They set all my dressers upside down. Broke the door off my buffet. It was a total disaster.

The whole experience went well. From the customer service to the movers. Everyone was professional and communication was effective. The movers arrived on time and everything was handled smoothly!

Mark and his team were very efficient and packed and everything in careful manner.

Customer Experience and the contracted carrier have offered compensation and a resolution that I have accepted as fair. While it does not completely make up for the stress of the experience, I feel they acted in a professional manner to resolve the loss of my items.

They promise you the moon when they want to close the deal. Afterwards, I left various messages to the agent Zachery, who promised that he will always be there if I had any questions. Left messages various time and never got a call back. Same goes for his brother, Jason. After they hook you, they don't care, all talk up front and no help afterward. Next time, there won't be a next time. I will be more careful.

Some people obviously have had a good experience with Safe Ship, and I am honestly glad for them. My experience was very poor and I would never want anyone to go through what I did. The main complaints I have with them is as follows:

Updated on 07/08/2026: This experience only became more frustrating during their attempt to resolve the situation. Safe Ship had the third-party moving company send me a settlement document to sign that contained contradictory and confusing language. Before signing, I had the document reviewed and was advised not to sign it unless several provisions were revised. I submitted my requested changes, but they refused to modify any of the language. Shortly afterward, Safe Ship emailed me stating they had done everything in their power to help resolve the issue. That was not consistent with my experience. No meaningful effort was made to address my concerns or negotiate reasonable revisions to the document.

Safe Ship was fantastic - super helpful and would recommend.

Never got to the physical move. I did cancel within the 72 hr window but customer service reps delayed actually cancelling the order until after the 72 hr window so the company could keep the entire deposit. Customer service was pleasant to speak with while the canceling department was in a hurry to conclude their business in their favor in my opinion.

Safe Ship is a moving coordinator not a moving company. They get poor moving that are in your area. The moving company we got did not speak English and they broke most of what they moved. It was the worst experience ever. They delivered the furniture in 18 hours, 1100 miles away before we could even get there and 4 days before they agreed to. They were rude and damaged things that could not be repaired or replaced. They took a brand new refrigerator and dragged it on its side to put in the truck. We had a lot of items that we paid a lot extra to wrap and they started just throwing in boxes.

I hired Safe Ship to move all my household good from Eastford Connecticut to the Des Moines Iowa area. I did a video walk through with them to determine the shipping cost. We went through each room doing a video chat so their so called expert could see what was in each room. Their expert saw each bed that had to be moved asked question about different things in each room. How ever she failed to ask if there was a box spring under each mattress. Going by the video chat their expert had determined how many of various size boxes it was going to take to pack everything up..

This company is a scam - they get your money, but do not schedule the move per the agreement. They switched my move time at the last minute and did not contact me. When I tried to call them, they did not answer and did not call me back. Had to request a quote on order to get people on the phone. I was not allowed to talk to anyone in charge. They were trying to sending movers to my house for a full pack at 9 pm. I am a single woman, they were going to be at my house until 1 am. I for delayed and had to incur additional costs! The movers did not know it was a full pack. DO NOT USE THIS COMPANY. THEY DECEIVE YOU AND DO NOT DO THEIR JOB. I would give stars. They present as movers, they are brokers. This is a shady company, parading as a veteran-owned business.

Safe Ship did an amazing job!! Great communication up front and throughout the process! Very friendly movers, and they took great care packing our things. Very professional and efficient, would definitely choose them again!

Great service. Good communication. Efficient. Affordable pricing. Would recommend.