PODS Reviews

I’d like to thank PODS for making our move seamless. Their drivers are willing and able to go above and beyond without being asked. I couldn’t appreciate this service more. Our lives were stored in 2 17ft PODS for over 2 years and everything was just how it should be! Thank you for all you do!

I had a contract with PODS for a drop off and relocate container. I was at my location the morning of drop off with my phone at 9:00am. My window was 9am-noon. I contacted Pods at 1:45 PM to question delivery. I was informed that the driver attempted to call at 10:45 as he was at the location. There was no one that showed up at my driveway and I did not get a call. I then tried to reschedule for the next day and was informed that Pods did not service my area. I am left with no storage for a move I need to do this weekend. The Customer Service person apologized and let me know they would not service my area.

I would not recommend this location for storage or moving needs. My husband and I are renovating our home, so we reserved a POD to be dropped off, filled and picked up 2 days later for storage. The experience was horrible. When the driver arrived to drop off the POD, they called me to confirm location, I provided information and showed them where to place it. Once the POD was in place, the driver called back stating that he was unable to place the POD down because a tree branch was in the way and that he could leave it there but that he would rip up the tree next to the POD, I asked him to please NOT damage the property and see if we could move it around to get the machine out safely, the driver responded "it wasn't his job and he would just rip the tree out, that's not his problem".

This was an absolutely horrible experience. To start, the hours of operation at the PODS centers is extremely restrictive and inflexible. Then when I went to pick up my POD, they refused to take it out because they said closing was at 3 pm and it was 2 pm so I was too late. I told the guy that I would come back the next day. However, when my movers got there the next morning, the PODS center there was no one there.

Pick up and delivery was great. We got calls before they arrived and when they came to pick up. I would definitely do it again (if I had to!).

Worst company ever. Moved from Boise Idaho to Austin Texas. Upon arrival in Texas several boxes and items were missing. The company could ABSOLUTELY CARE LESS. They told us "file an insurance claim." Insurance company wants pictures of stuff that was stolen. (As if we have pictures of clothes-dishes, vases, and furniture and other household items.) WE are just being given the runaround because they have corrupt thieving employees who steal your stuff and they don't want to be held accountable. Better to rent your own truck and do it yourself and not let it out of your sight.

I used Pods for both moving and storage services and found their pricing to be quite compelling compared to other companies. I booked the service over the phone, and the representative I spoke with was very helpful. I opted for a 16-foot container, which was the perfect size for my needs. The interior of the container was clean and satisfactory.

I first heard about Pods when I saw a commercial, and I liked the idea of having a storage container delivered to my home for convenient packing. I was moving out of state and needed a flexible solution since I was staying with a friend for a couple of months before my move to South Carolina. Initially, the customer service was excellent, and I signed up for the service. However, I was unaware of the extra fee for choosing a specific delivery time.

I recently used PODS for my storage needs and felt reassured in my choice because I had friends who had positive experiences with them. The customer service representative I initially spoke with was fantastic and very proficient, making me feel confident everything would go smoothly. Although there was a one-day delay with the drop-off due to a snowstorm, it was managed efficiently, and the driver was courteous and accommodating, ensuring the container was placed exactly where needed.

Their advertising made them the first company I thought of, and I contacted them over the phone. The representative I spoke with was friendly, informative, and direct, which I appreciated since I value efficiency and straightforwardness. I requested an 8-foot container, and the driver was also very professional and efficient. They explained everything thoroughly, were punctual, and gave me advice on the safest placement for the container. I was impressed with how matter-of-fact and helpful they were. I've already recommended PODS to friends and family because of the excellent job they did. They were professional, knowledgeable, and economical with my time, which seems rare in today's world.

I used PODS to store items while our house was being painted and floors were replaced. The booking process was straightforward, and we completed it online without any issues. We chose a medium-sized pod, which was adequate for our needs, leaving us with extra space even after storing everything. The condition of the pod was excellent; it was clean and well-maintained, an important factor for us. We were satisfied with the service overall and found the pricing to be competitive compared to other options. Everything went smoothly and there were no problems arranging the pickup. The website was also user-friendly and easy to navigate. I would recommend PODS to friends and family.

I recently used PODS for moving to a different house, opting for their 16 ft container. Previously, I had used U-Haul, which was very hectic due to its hourly rental system. With Pods, I appreciated the convenience of being able to move at my own pace over a whole month. The pickup and delivery process was incredibly simple. The driver was knowledgeable and clearly communicated the container's requirements, which was very helpful as my driveway was too short. The driver positioned the container close to the curb without any issues.

I chose PODS after seeing it advertised on TV, as it suited my needs at the time. I used their moving and storage service. The booking process was straightforward; I used either the Internet or the telephone, and once I understood their system, it was not difficult. However, everything is managed centrally, which means I couldn't communicate directly with the local facility, even though it was less than a mile from me.

I lived in a very large community and I saw neighbors using PODS. I used an 8-foot pod to transport my belongings from Florida to Oklahoma. Booking could be a little bit easier but I was able to get somebody on the phone to answer my questions. They gave me a quote and I told them to send me an email. And they sent me one with the quote. When I called back to book it, the person said he could even give me a little bit better deal because they need people to get pods out of Florida. Because everybody's moving to Florida, they have an abundance of pods so he gave me a little bit of a discount. So, that was very nice. There was one company that was a little cheaper, but their pod was smaller, which was why I went with PODS. So, it was fine.

I recently needed temporary storage and chose to use Pods because I had used them before. Booking the service online was straightforward and hassle-free. I opted for the largest pod available.

I recently used PODS for both moving and storage after seeing their commercials. My experience with them was quite smooth as most of the process was handled online, and I only needed to talk to a couple of people for the pickup. The service was convenient, offering door-to-door delivery with storage in between, which perfectly suited my needs. While the cost was on par with what you'd expect, I did wish it was a bit cheaper. Overall, I found the service satisfactory and hassle-free.

I recently had an excellent experience with Pods for my move. They were very polite, clean, and helpful, delivering exactly what they promised. I initially set up my service both online and over the phone and chose an 8-foot container, which perfectly fit my needs. If friends or family asked, I'd definitely recommend using Pods. Overall, I'd rate their customer service, pricing, and online ease of use as outstanding.

All of my experiences with PODS were great. I chose PODS because I had a significant amount of items to move, and this option suited my needs better than a traditional moving company. From the very start, the customer service was impressive, and everything was handled with punctuality.

I recently had an experience with PODS during a challenging time, as I needed to move my mother's furniture from Maryland to California after she passed away. Initially, I considered renting a U-Haul, but the cost would have been over $5,300 including lodging and fuel for the cross-country drive. Instead, I decided to explore PODS, and it turned out to be a much better option.

I recently used PODS for a move and had a positive experience with their service. Initially, I set up the first POD mostly over the phone, but for the second one, I handled it online since I was more familiar with the system. The customer service was very positive; everyone I interacted with was helpful and knowledgeable. We decided to use PODS to move some items preliminarily before the main house move, which helped to get a lot of our belongings to the new home in advance. This made the final moving process smoother since the movers could focus on securing the more delicate items. The pickup and delivery process with PODS was punctual, meeting their promised time windows each time. Based on my experience, I wouldn't hesitate to use them again if needed.

I used PODS for moving primarily because it was cheaper than other options. I booked the service over the phone, and the customer service was generally good. They answered most of my questions, but the representative forgot to tell me that I'd need a lock for the PODS container. I only realized this oversight after speaking with another representative later; I had to purchase one myself. However, their pickup and delivery service was excellent. They picked up and delivered the container as scheduled, and they maintained good communication through emails and calls.

I used PODS for storing my belongings for about 7 months before moving to Florida. I heard about them from a friend and decided to give it a try. The booking process was easy, though a bit cumbersome since I handled it over the phone. Writing down prices and options was challenging, and I felt an online option would have been more convenient. The pod itself was generally fine. However, the door latch had issues on one side, which made it difficult to open when I needed access to my belongings. Aside from this problem, everything else was satisfactory.

I used PODS for moving briefly stored belongings for about two weeks before having them delivered to a storage unit. I chose PODS because they were accommodating and flexible. It was convenient having the container on my parents' property, where I could load it at my leisure, and then have PODS transport it for me. I didn't have to worry about driving, gas, or tolls. Also, the drivers were friendly and helpful, explaining everything thoroughly. They confirmed exactly where I wanted the pod placed, checked for any sprinklers or plants to avoid, and were very accommodating.

I recently used PODS for storage and found their online booking process to be straightforward. The customer service I experienced was excellent, with all my inquiries being handled efficiently. I opted for one pod, which was the 12 by 12 size. The delivery of the pod was timely as promised.

Everything was perfect in my experience with PODS. They were great. I made the phone call. Whoever I spoke with was nice. We made the arrangements. They came when they said they were gonna come. Everybody was nice.

I recently used Pods for storing some belongings during minor construction work at my house. Pods was a familiar name to me, mainly through their advertising and seeing their containers in neighborhoods. The booking process was straightforward and could be completed entirely online, which was very convenient.

I recently used Pods for my storage needs, and it turned out to be a fantastic choice. The pricing was appropriate for my budget, and it felt like the right fit for my requirements. From the beginning, the experience was very positive.

In the beginning they were great! Later I found out you have a pick up fee! I called to let them know that I did not have the fee in my account and please stop debiting my account. I gave them a day I would make payment. Customer service stated they will do that and wait for me to call in payment. But what happen they still debited my account the day before, I was going to call in and make payment and removed my car note payment!!!! When I called to complain, they put me on hold for over 15 minutes! And when someone did come back on the phone, she said, "Well, we already have the payment so what's the problem!!!!" I HAD AN AGREEMENT WHEN I WAS GOING TO PAY!!! No more PODS FOR ME!!!!

Had a very strong smoke smell inside the pod and the door latch was out of place such that when latched the seal barely contacts the floor which will likely allow wind and water past the seal. The floor of the pod was also contaminated with oil. Delivery and pickup went as planned.

Made the move a lot easier. Loading and delivery then unloading and then pick up was all beyond what I expected. Hopefully this was my last move but if I need you again I will definitely use PODS. I will also recommend you to the friends and family for any moving needs they may have. Thank you for a great experience.

I needed storage for a few weeks while waiting to move into another home. PODS was accurate and reliable and called when they were on their way to deliver POD and pick up POD then again to deliver and pick up POD from new location. All interactions with the drivers were great. Very nice and professional. The pricing was fair and really helped with all the moving expenses that occur. The website is efficient and user friendly. Thanks a bunch for all your hard work.

Items were moved from storage to home without incident. Some confusion about moving blankets (rent vs buy, then not initially on the truck) caused inconvenience but was resolved. Unload crew was fine. Too many emails with action required. POD equipment could be upgraded, especially the tires on the Podzilla. No damage, good packing helped, and the unload was timely and professional.

Moved from Phoenix to Port St. Lucie. PODS was really easy to use and everything arrived as expected. The Pod drivers were all very good. We used 2 pods and the time we rented was reasonably price. Convenient to use the website where you can change dates of arrivals and departures of your Pods. Highly recommend using Pods especially for cross country moving!

We used 6 PODs over three months and were very happy with the service. The drivers are very professional and represent the company well. The flexibility of being able to stagger the deliveries and pickups was a big help. Our move cost less than half the lowest mover quote. The Albuquerque operation was extremely efficient and I’m glad to hear they’re adding a Santa Fe location. We will definitely use them again.

Using PODS was an excellent solution to our moving needs. We needed time to have work done in the home we purchased in another state, and had sold our existing home quickly. PODS enabled us to move our household out of our old home and store everything until we were ready to move into our new home. Deliveries and pickups were easy to schedule and occurred on the times and dates specified. The delivery and pickup personnel were friendly and helpful. The driver who delivered the unit to our new home even helped me get the roll-up door open, even though he had to lie in the snow to reach in and free an item that was blocking the door. Overall, we were very happy with the convenience and cost of using PODS to complete our move.

Everything was great. Employees were friendly, on time, communicating was perfect. Definitely recommended for anyone moving out of state! Moved from Florida to Texas. I had the POD full from top to bottom. Moved a 3/2. Had friends help load and unload. Prices were great too! Five stars for sure.

My driver for the delivery of my POD was very friendly, wanted to ensure the POD placement was to my satisfaction and generally extremely helpful. The driver called and let me know when to expect him and that I did not need to be there for delivery, The POD was placed quickly and to my satisfaction.

I recently used PODS for my move, and I couldn’t be more impressed with the entire process. From start to finish, everything was seamless, and I highly recommend their service. The booking process was easy, and I appreciated how clear and transparent the pricing was. The team delivered the POD right to my driveway exactly when they said they would. The container itself was sturdy and spacious, and I had plenty of room for all my belongings. I also loved that I could take my time packing and unpacking. The flexibility of having the container at my own pace really took the stress out of the move. When I was ready, they picked up the POD and delivered it to my new home without a hitch.

Still no refund from either PODS location in OK or AR for unused time. I was charged a full month in OK… A few days later the POD went to AR and few days later the POD was sent to my new home in Gentry, AR. I was told when I booked the move that I would be refunded the amounts not used.

I think PODS is a great way to store things if you can afford their prices. The drivers have all been courteous, friendly and efficient. I just found that moving my things to a local storage unit was easier for me to access my things at almost half the price, in this last year's economy I just couldn't afford to stay.

From beginning in your Warren office, everything went extremely well. You even delivered my stuff a day early and picked up the POD as I was getting up the next morning. I wouldn't try to FIX anything that is not broken. Just keep on keeping on with the way you run your business. Thank you.

PODS was absolutely AWESOME! Everyone we encountered was very organized, friendly, helpful, and convenient. Everyone from scheduling, dropping off, picking up and communication was exceptionally quick to help, and very friendly. The drivers were totally AMAZING!!! They are very professional, helpful, patient, and SKILLED!!! Absolutely would recommend them, and will use again without.

Moving to another state is stressful. So many details. PODS did their part to not add any stress to my move. On time, courteous, and reliable. The contract is reviewed with the customer before signing and it easily accessible throughout the moving process. And watching the Podzilla work was pretty cool! Only downside is the crazy high cost. Yikes.

Everything went according to plan and the delivery and pickup was excellent, no issues at all, very friendly. Thank you! There were no issues with the placement of the POD and the communication via email indicating timing of pickup and a reminder was helpful. The driver was pleasant. Will and have recommended PODS to friends.

Basically, they did what they said they would do when they said they would do it at the prices they said they would do it. No delays, no damage, all the drivers were careful, informative and friendly. The pods were clean and water/snow proof (we had both rain and snow to deal with). Things were moved 2200 miles with no issues. Things were great. I did see critical reviews of the phone customer service and communication clarity could be improved but the initial ordering was great. Prices were quoted clearly and were accurately. The MyPods web portal was extremely useful. Yes, I'm a fan and would use them again in a minute.

Our entire experience with PODS ran very smoothly. Ordering the POD was very easy, it arrived when promised, and the machinery to position it where we wanted it was very impressive. We had it for 2 months to store items while a renovation was taking place. At the end the removal was just as smooth as the delivery.

Pods was on track with their estimated, both the price and the delivery! As seniors moving across country it’s a great way to go. All the employees that we dealt with were excellent, whether on the phone or delivery and pickup people they were courteous and covered everything that would happen during the process!👍🏻

I was very happy using PODS for a move for the first time. I've used professional moving companies and lost $5000 worth of stuff. I've done U-Hauls and driving a large uhaul can be annoying and stressful. I was constantly worried someone would break into it, or I'd crash as people drive extra crazy around uhauls. Using a pods eliminated that. I knew my stuff wouldn't go missing in transit and the drive to my new house was mostly stress free. I did have problems with getting weight tickets, but it all got figures out. I also wish they had something bigger than a 16' trailer as that would have been perfect.

We did a quick move into a house and had to downsize a lot. Used the POD to store household goods as we moved into the new place. Having the POD as optional storage saved us a lot of heartache and stress. The price per month is cheaper than local storage places and it sits right in your driveway. Incredibly helpful.

When the first pot was delivered everything was okay but after that everything went haywire they dropped apart and dropped it out into the parking lot which was not even in the driveway of my home. Left it there for 2 days then when they brought the pods out to the new home they positioned them in a way where it was hard to access getting stuff out of them. They did not pick those pads up from the new home until 4 or 5 days later after it was due for them to pick up because they said that they could not grab the pot at its grabbing points which I find hard to believe but it was very chaotic. And when it came to giving some of my money back they thought they could give me bad service and keep all of my money. How arrogant.

I used Pods for storage and had a satisfactory experience overall. I was drawn to Pods because I noticed many of their containers around my neighborhood and appreciated the convenience of having one on my property. Booking over the phone, the customer service varied initially – the first representative was not as informed, and I almost ordered the wrong size. Thankfully, the second representative was more knowledgeable, offering me the correct guidance.

I recently used PODS for temporary storage at my home during a renovation and while receiving items from my parents' estate. I chose PODS because I had a good experience with them in another state. The booking process was straightforward, but I encountered a minor issue when a local company mimicked PODS' advertising, leading to initial confusion.

I used Pods for my move and had a fantastic experience. Initially, I heard about them through emails and conversations with others, and they seemed to fit perfectly with our moving needs. The entire process, from pickup to drop-off at our new location, went smoothly and efficiently. We were able to keep the pod for an optimal amount of time, which worked out well for us.

I used PODS for moving and storage, having chosen them because of prior satisfactory experiences. Booking was a mixed process between their website and phone support. Initially, navigating their website was a bit frustrating as it only provided a ballpark estimate. However, speaking with a representative on the phone was much more helpful. They were accommodating when I had to change my moving dates multiple times, which was relieving as they did not charge me extra for these changes.

Very prompt, easy to use. Used container to store furniture. Both drivers were careful when placing and picking up the container. Billing was easy and their customer service was helpful when I had questions about the process to have delivered and picked up.

I recently used Pods for my moving needs and chose them over other companies because of my positive past experiences. I booked the pod online, and I found their website to be easy to navigate. I opted for the 16-foot container, which suited my needs perfectly. The container was absolutely first rate—sturdy and clean.

I recently chose PODS after noticing their storage containers in my town. The drivers who handled the pickup and delivery of the pod were very nice, making the overall experience quite positive. I would rate them 5 stars for doing a nice job.

I found out about Pods through a friend and decided to use their service to store some items while my kitchen was being remodeled. The process was smooth; everything went well with the delivery, and the pod was conveniently placed in my driveway. Overall, I was very happy with the entire experience.

I have used Pods storage containers multiple times, initially for short distances and now for longer ones. My experiences have been excellent. The drivers are always courteous and accommodating, ensuring everything runs smoothly during pickups and deliveries. What impresses me the most is their recognition of individual needs and their willingness to accommodate them. However, I feel their phone service could be improved, particularly the method of communication through texts, as it often feels cumbersome. It seems like it gets dumped on the customer rather than them. So, it takes me a lot of time to do something very simple as confirming a time. Despite this, I would still rate Pods highly and continue using their service.

I recently used PODS for short-term storage and had a great experience. I had used their services before, which led me to choose them again. The booking process was smooth and completed online, and I found the website to be very user-friendly. The quality of the POD was excellent, and I would highly recommend their services to friends and family.

I used Pods for a move from Sacramento to Albuquerque, New Mexico, and the experience was fantastic. I opted for Pods because I preferred not to have people coming to my house. The delivery and pick-up processes went smoothly; they placed the pod exactly where I wanted it and collected it at my request. The customer service was top-notch, especially the lady we coordinated with, who was simply wonderful. The delivery team and everyone else I interacted with were great. Overall, I am very satisfied with Pods and would highly recommend them.

I used Pods for my moving needs, having had a pod delivered to my yard. I've used them before as well and the entire booking process was very user-friendly and simple, as I was able to do everything online without any hassle. I opted for a 16 ft pod and kept it for around two months. The delivery was smooth, and the driver was professional, ensuring everything was placed correctly.

I used the moving storage containers provided by Pods after seeing an advertisement on television. The entire experience was smooth, and the drivers who delivered and picked up the pods were incredibly nice and patient. They worked with me to position the storage container exactly where I wanted it and explained everything thoroughly. What impressed me most was the flexibility offered by Pods. I appreciated that I could keep the container as long as I needed without feeling rushed. There were no issues during the entire process. Overall, I would confidently give them a perfect rating for their excellent service.

After experiencing mold infestation in my Florida home due to hurricane damage, I needed to store all my furnishings for mold remediation. I chose Pods primarily for storage, and their service was efficient and timely, which is exactly what we needed. Although my wife handled most of the arrangements, I can say there were no issues with the service we received. As for the overall experience, I would rate Pods 5 stars because they delivered our storage solution right on time.

I saw many people around town using PODS, and it seemed like the perfect solution for my storage needs. The process of renting was wonderful and very easy to set up. The delivery driver, who was the same person for pick-up, did an excellent job. Everything about the service was perfect, from the online service to the automatic billing. It was the smoothest part of my past six months. Scheduling the pickup and delivery was a breeze, and the driver was punctual for the dates and times agreed upon. Despite the challenging parking lot situation, his careful driving impressed me.

There seems to be some mix up about this claim. It has been extremely frustrating that the claim is translated through several people instead of direct communication. If anything this has been a constant frustration with PODS customer service. In fact, when the first pick up date came the driver told me he was rescheduling for Saturday, a couple days later because it would make no difference. I did not request this and argued with him about possibly getting a charge for doing so and he insisted (in front of witnesses) that this would not be the case per the contract. His response was that they would never know and he already rescheduled it. Since you were closed for the Holiday I figured he knew what he was talking about. Of course then I was charged and I had to fight that.

My mattress and dining room table was damaged by water that must have leaked in from the bottom of the POD. They were NOT like that when I loaded the POD in FL. The mattress served as a dam to stop the water from going further in the container. My claim was DENIED by the insurance company. I am at a loss of what to do with these 2 damages. I am VERY upset and disappointed.

Everything started off OK with the exception of a driver who would not listen to reason and tried to do a 180 in the driveway causing some damage to the lawn and completely blackening the driveway I just had cleaned for the house sale. The next step was finding a home with 3 separate locations, Florida, Arizona and Texas, Rio Grande Valley. Well the price to Florida was reasonable since it was close to North Carolina. The house fell through in Florida, and we switched to Arizona. The Price went up a little and was still reasonable. We then decided on Texas and went house hunting and rented a condo to hunt. We paid the storage in North Carolina. The price to move to Texas was absurd. It went WAY up. I questioned the price and couldn't get a straight answer. I also couldn't understand some of the operators on the phone. English was the 2nd language.

**Review of PODS: A Frustrating Experience.** Our journey with PODS began in Long Island, New York, and it has been nothing short of a nightmare. We ordered a container to be delivered to our home, but soon discovered that obtaining a permit from the Town of Hempstead was far from straightforward. Despite being informed that we could place the container in the street as long as it was removed within 15 days, our initial experience with PODS was riddled with complications.

Packing and moving after 30 plus years was overwhelming and daunting. Deciding who to use was the easy part. We choose PODS for its efficient handling of the move part. The PODS were delivered on time and when we realized one was not enough for our vast belongings we made arrangements for an additional POD - no issue. We finally packed the PODS and they were taken locally to a warehouse. Luckily it was accessible so we could add to the POD. Our new house was not ready due to numerous hurricanes but again not an issue. When the PODS were finally delivered we did not have any damages, the process was easy and effortless. I would recommend PODS to everyone planning a move. All information, cost of POD delivery, travel costs were explained in advance with no surprises. Packing and unpacking were completed by a separate company they provided for us that did a great job.

PODS is a great way to contain your household items when transferring from one home to another and not having a very definite closing date when purchasing another home. Their staff are all helpful, and allowed me to change dates on delivery and pick up throughout my move. If you use your pod for 30 days or less, there's no extra charges and they actually give you a 3 day grace period beyond the 30 days before charging 1/2 month rental. Up until 14 days (17 days really) before a month is charged. The containers are ample in size I rented a 16'. I only needed a small closed trailer after loading pod for items not allowed in the pod, and that cost was minimal too. Though I used another company for the trailer. I will definitely use pods again if I move again. Thank you PODS for having this simple and easy to use service. It really took a lot of stress away knowing my items were secure, safe, and easily scheduled to move.

Happy from the start using pods, was actually able to call & talk to someone quickly from the USA. Who was friendly & patient, so refreshing. And next, as were ALL the drivers. My God, what a goood experience. We told all our families & friends. Note I'm a retired business owner of 24/7 franchise business. And was successful by giving such service.

During my recent interaction, I was truly impressed by the exceptional customer service I received. From the moment I reached out for assistance, the representatives demonstrated a remarkable level of attentiveness and were genuinely eager to help. They listened carefully to my inquiries and provided thorough, thoughtful answers that addressed all my concerns. Equally noteworthy was the delivery process. It was flawlessly executed, with my order arriving precisely when promised. I appreciated the timely updates I received along the way, which kept me informed about the status of my delivery. The entire experience was seamless and exceeded my expectations, making it clear that customer satisfaction is a top priority for this company.

Everything went well until the end. They tried to deliver another POD at the location I left. If I hadn't noticed the email, another POD would have been sitting at my old location, I don't know how long.... I moved out of state and wasn't going back. 2.5 months later they are trying to charge my credit card again. I had to call my CC and put a stop payment on the merchant/POD.

We recently moved cross country and knew we wouldn't start house hunting until we arrived, so we thought we would try PODS since they could hold all of our items until we purchased a house on the other side. We had a lot of issues with the move, including having to change the date, getting hit by 2 Hurricanes in the 2 weeks before we left, having issues with our credit card not wanting to release payment because of security concerns, and getting the furniture in pretty last minute once we moved in.

I used PODS twice. The first time I moved from Visalia, CA to Oahu Hawaii. They were absolutely wonderful, and really did an amazing job. None of my stuff got broken, and the price was great considering how far I was moving. The customer service was absolutely stellar, and every question I asked was answered with total professionalism. Most amazingly, a real live person actually comes to the phone instead of having to deal with a freaking robot computer call menu. A couple years later, I moved from Hawaii to Indiana. Of course I called PODS. Once again, they did an amazing job and all my stuff made it without getting broken or lost or anything bad. The people who work there (phone lines as well as delivery truck people) are very nice, timely and considerate. I hope I don’t have to move again anytime soon, but if I do I will definitely call PODS. They totally rock!

Excellent experience. Were on time, friendly, helpful, always flexible, great customer service. Prices reasonable. Worked for our timeline and amount of household items we needed to move. It was a very good experience overall. We are happy we chose Pods. It worked well for us with our situation on not having a new home when we moved.

We moved from Cape Cod, MA to Hilton Head Island, SC. We rented a 16 foot POD. The POD we used was stored for us in Georgia until we found a place to live. This company was so accommodating, professional, and reasonably priced. We looked at two other moving companies and PODS beat their prices. Everything in the POD arrived damage free to SC. We highly recommend PODS for all your moving needs.

Very well run company with great customer interface. They are reliable and do what they say. Everyone from the sales team, customer service and delivery folks were on time and knew what they were doing. We had one issue with an oil leak on the driveway from the pod mover. They got on the claim and we worked out a good solution.

Moving has got to be # 1 in stressful events. We are so thankful we chose to use PODS this time around. We had used every type of moving before - large professional, national movers to U-Haul, and those were exhausting and disappointing to say the least. We were ready to try Pods & would use them again in a heartbeat. They were reasonably priced and we used their recommendation that (1) 16’ foot storage Pod was about 1,000 sq. feet of our interior of our home. So we used (2). Truthfully could have used a third smaller one for not having thought about the garage contents and outdoor furniture.

This was the second time using Pods for a move and was a great experience for me again. The pod allows me to handle my move by myself and at my convenience. The 2 drivers were amazing in their skills with maneuvering the pod!!! I have already recommended Pods to several of my friends who, like me are do it yourself kinds of people.

I would highly recommend PODS for any move. I sold my house in NC and used PODS to move my belongings from NC to VA. It took me 4 months to find a home in VA and have PODS deliver my belongings to my new home. Both the pickup in NC and the delivery in VA went very well. The drivers were polite and professional. All my belongings were delivered on time and in excellent condition.

I had a few issues with moving into a new condo. They were not allowing the POD to stay on the premises so there were a few changes to delivery date and the way the POD was delivered (truck stayed with POD until items were removed). Your customer service people were fantastic, so empathic and assisted me to look at my options making my experience less stressful than it would have been. Overall great experience.

After researching many companies and reading thousands of reviews we decided on PODS for our move. We moved from NJ to FL. PODS was a great choice. Fair price, no hassle, no rushing to fill the POD. Everything arrived safe and in a timely manner. Definitely recommend them for your move. The customer service agents are able to answer all your questions and are pleasant to speak to.

From ordering the PODS to pickup, it was so easy. The staff was helpful. The drivers who delivered and picked up were professional and efficient. The PODS was clean, the perfect size for my project. Would definitely recommend to others and use myself in the future. Great value for the service.

Best decision made to stage home for sale and still have access to items stored for moving out of town. It was a bit costly but sometimes you have to pay for convenience. I had container in front yard right up until closing of home, roughly 3 months. Container was then delivered to new home within days.

I had tried to contract with a competitor, as their prices were more competitive, however the web-site was so confusing and difficult. They apologized for the technical issues. PODS was easy from beginning to end! The web-site is simple at every step. Their staff was friendly and informative. I highly recommend their services.

Everything about PODS was outstanding, The communications from day one was timely and accurate. I got quick service when I had to change my initial order and everyone I dealt with, to include the individuals on the phone, were fantastic. Of note was the 5 star, over the top service and professionalism of the delivery driver, Uncle (Mark) who delivered and picked up our containers here in Blanco. He called and coordinated every delivery to our new home as it was important because I was staying over 1 hour away. He arrived on time, every time, and worked with me to place the PODs in the perfect place to facilitate access into the home for the contractors and inspectors. He had long days each time he worked with me as it entailed 3 separate trips each day, with each trip over an 1 hour each way. He still took the time to talk with me and provide information. What a true professional.

All of my experiences with both drivers and customer service on the phone were very pleasant. They were all very nice and knowledgeable. I wish the rental was a bit cheaper, but their rates are around the same as their competitors. I will definitely be recommending Pods to my friends and family.

Crooks. Trying to charge me for a move in Florida when I had sold that property and moved to New Jersey in Jan, 2024. But claim they did the pod delivery in Dec, 2024, about 11 months after I was gone and new owners were living there. Absolute FRAUD.

I’M GUTTED! 😭😭. This is what the inside of the POD looked like when it came back from pods moving in storage to my home. PODS Moving & Storage. There was not one item in the pod that wasn’t completely infested with rat or mouse feces and urine. There were multiple nests that destroyed family items that will never be replaced. Some of you know that my husband passed away in April 2024. When I had the pod returned to me in October, I literally closed it and couldn’t open it again for months. So many irreplaceable items destroyed. More than half of the pod contents went to the dump. Not knowing how dangerous inhaling dust from mouse feces was, I was literally sick for a month with a cough and flu-like symptoms I couldn’t get rid of.

I moved from California to Arizona, and I chose Pods for both moving and storage purposes. They seemed to be the best solution for my needs. I opted for the largest size, which is the 16 ft pods, and used two of them.

I recently used PODS for storage after my house was damaged by Hurricane Helene. I chose them because they are well-known nationwide. The scheduling and setup process was very easy, with the rep being professional and polite. The delivery went smoothly too. My storage period lasted about two months, and throughout that time, both my dad and I found the staff to be friendly and easy to deal with.

I recently used Pods for moving and storage services. I booked my container through a representative who explained the process. The container size fit my needs and it was both clean and sturdy.

I utilized Pods for moving my daughter’s belongings from Arizona to her new home in Tennessee. We had a 16-foot pod delivered to goodyear, Arizona, loaded it, and then had it transported to Tennessee, where we unloaded it. The space was perfect for our needs. This was actually the second time we used Pods, and I would definitely choose them again.

I used PODS for my move from Hawaii to Texas, and the experience was excellent. Everything from the initial pickup to the delivery was perfect. I chose PODS because I saw them everywhere. I handled the booking online and over the phone, and the representatives were easy to work with.

I recently had the opportunity to use PODS for my moving needs, having used them twice last year, first in January and then in December. Initially, I was drawn to PODS due to their marketing, and my decision to use them again was based on my satisfaction with their service.

I used PODS for my recent move because I appreciated the flexibility of loading the container myself while they handled the transport. This was preferable to renting a U-Haul and having to drive it myself. The booking process was a combination of online and phone interactions. I opted for their largest container, about 16 feet long, which suited my needs perfectly.

I recently used PODS for my move, primarily influenced by a friend's positive experience and the reasonable cost. I booked the service over the phone, and found the process smooth, with the customer service staff being very pleasant and professional. The containers arrived on time and were in good condition; one was brand new and plastic, while the other was older and made of wood, but the difference didn't bother me.

I recently used PODS for both moving and storage needs after seeing an advertisement and deciding it could work for me. I initially chose a 16-foot container, then added two more 8-foot containers to accommodate all my belongings and transport them to Florida. Booking through a representative was really smooth, and the person I spoke with was amazing.

I first learned about PODS when I noticed several of my neighbors had them in their yards. I called and book directly with them. I didn't even consider any other providers; I just went ahead and booked PODS. The booking process was incredibly straightforward. I simply called and handled everything over the phone. I initially ordered the largest POD available, thinking it would be sufficient, but it turned out I needed an additional one of the same size. The delivery process was fine. A young lady delivered both units, with the second arriving just two days after the first. I was impressed with the quality of the PODS. Both were clean, with excellent structure and sturdiness.

I recently used PODS for storage and had them move the pod from one location to another. My experience was quite positive. I initially saw their advertisements, and when I reached out to book the service, I did so over the phone. The representative I spoke with was really friendly and easy to work with, making the process straightforward. I requested a smaller container size, but they had a 12 ft container available. It turned out to be the right size for my needs. All interactions with the drivers who picked up and dropped off the containers were very positive. I only needed to contact customer service to arrange for the pickup, which was handled smoothly. Overall, it was a convenient service and worked out really well for me.

PODS was the only company available in our area. Booking the service was straightforward, and the containers arrived on time and in excellent condition. The drivers did a great job with both the pick-up and delivery.

I recently needed a PODS container due to water damage in my home. We were having our wood floors replaced, so I needed to store all our furniture from the living and dining areas. I booked the container online, and I found the website to be very user-friendly. I opted for the 16-foot container, which was the perfect size for my needs. The driver who delivered the container was excellent. She was very communicative and explained what she was going to do and how. My overall experience with PODS was excellent, and I would rate it a 5 out of 5.

I recently used Pods for my storage needs, and overall, I had a great experience. I chose Pods mainly because they were the only company servicing my area and they had a promotional coupon available at the time. The two gentlemen who handled the drop-off and pick-up were fantastic—very friendly and efficient. The whole time, they were chatty, talking to me, and I was very, very pleased because you don't get that kind of customer service these days. Their excellent customer service was refreshing as they made the entire process seamless.

I chose PODS based on the positive experience my daughter and son-in-law had about three years ago. I opted for their moving and storage services and booked online without any issues. I used the medium-sized, 12 ft container, which turned out to be the correct size for my needs. The quality of the container was good with no problems at all. My interactions with the drivers during pickup and drop-off were really good. I also had a pleasant experience with their customer service when I needed to retrieve some items last summer. Overall, PODS delivered on everything they promised, and I'm very satisfied with their service.

I chose PODS for my moving needs primarily because of their flexibility. I wasn't certain about my moving date, so having the ability to load up the container at my own pace was a big advantage. I booked the container over the phone and found the process very easy. The staff was amazing—always kind, courteous, and flexible. The driver arrived exactly on schedule for both the delivery and pickup, which I appreciated. The container was clean and in great condition, aligning with my expectations. All my interactions with the drivers were equally pleasant; they were courteous and polite.

Read fine print and call them several times because you do not get the full story and accounting and will end up spending way more than you thought. I would recommend research other services before choosing these guys.

I recently used Pods for a local move, transitioning from one house to another across a short distance of about 2 miles. I have used Pods before and opted for their services again due to my past positive experience. Setting up the move for pickup and delivery was excellent. Both times, the drivers were great.

I recently used PODS for a long-distance move, and my experience was very positive. From the start, I spoke with their representatives, who were helpful in setting up everything. The pickup and delivery were seamless; a simple phone call was all it took to schedule, and the drivers made sure to call before both delivery and pickup. I used three 16-foot containers, and they were perfectly adequate for my needs. After moving 1,700 miles, everything arrived as expected.

I recently used Pods for storage, specifically a 16-foot pod, which was the perfect size for my needs. I chose Pods due to their availability, ease of scheduling, and competitive pricing. The pickup and delivery process was seamless, and they had excellent communication throughout. Everything could be arranged online, which made the experience even more convenient. Pods proved to be a reliable company, with good support features like live chat on their website.

I recently used Pods for both moving and temporary storage, and my experience was excellent. I initially set up the services online, then followed up with some phone conversations to finalize details. I chose Pods over other companies because they were recommended alongside a moving company I was considering.

I used Pods when we were renovating our home. We needed a secure place to store our belongings temporarily, so we decided to use a Pod in our driveway. I found Pods through a quick Google search, and chose them because they had a promotion offering the first two months at a reduced rate.

I recently used Pods for storage and was highly satisfied with their service. I booked my container online, and I found the website to be very user-friendly. I chose the right-sized container for my needs, and it was in excellent condition, very clean, and sturdy. The driver who delivered the container was excellent and customer-friendly. I've also had interactions with their customer service and they have all been very good. Overall, Pods provides a fabulous service, and I highly recommend it.

I recently saw an ad on television for PODS, which caught my attention because of how efficiently they load and unload. My experience with PODS was great! I chose the 8 ft pod, which is the smallest one, and had it for about 4 days at each location.

Overall, I had an excellent experience with PODS. The delivery to my home in NM was on time, as promised. Unit was clean. The drop off in MA was as scheduled. The final pickup was uneventful. The pricing was as scheduled except for an unexpected charge because I had the unit picked up in NM a day later than originally scheduled. Had great experience with the call center folks. They were all very helpful and accommodating.. Only minor complaint was the number of emails I received. Too many. Overall, an excellent experience with PODS.

PODS were very efficient and followed time perfectly. They handled the PODS with utmost respect and did NO damage to my property. They put the PODS exactly where I wanted them and picked them up at the exact time I requested. My property arrived undamaged. They did a GREAT JOB!

Everything about this experience was topnotch. The pricing was clear and accurate. There were no surprises along the way, the written quote I received was the price I paid. All of the pickup and drop times were kept. I was comfortable dealing with all of the PODS staff. Great experience, would definitely recommend to anyone.

I was downsizing AND moving into our family home to care for a family member. My place before was much larger and I had to move into our family a hurry. I used the POD to give me time to sort through my stuff when it came, to cull through the stuff already there, and to stage for donation the stuff I decided I could not use. Keeping the POD for two months allowed me to do this gradually, without becoming overwhelmed by clutter and boxes (since I am caring for an invalid, as well). What a blessing! The POD was clean, airtight and waterproof, and the outside looked sparkling and brand new. The driver was careful, knowledgeable, and experienced—both in delivery and with the pickup. The phone personnel very kind, efficient, and prompt. I heartily recommend them; (I have received no payment or incentive for this. My incentive is their great service!)

Pick up times punctual and drivers very courteous and helpful with their suggestions. I would be very willing to endorse PODS for moving and storage. The moving company they recommend also on time and fulfilled the terms of the contract to my satisfaction. The task of moving was made much easier utilizing Pods.

The service was great. I had a couple of hiccups that was not pertaining to POD doing. They were on time or little to on time to pick up and or delivery the POD to its location scheduled which was good. Thank you for your services. It was greatly appreciated. I would recommend PODS to anyone who decided to move long distance.

We've used your service three times for remodels. Every time it's a great experience with the set up, delivery and pickup smooth as silk. Satisfied customers. Would use it again whenever the occasion arises.

Delivery was timely & the driver was good. He called to let me know when he was heading my way. It was a challenge to place the pod in the space but he maneuvered things expertly. Very pleased with the pod. Bonus to me were the rods on both sides of the pod providing loads of space for hanging clothes.

I had a great experience using PODS. From the time I made the initial call, to book delivery, until they picked up the pod. Each person from the office to the driver's were very nice and professional. I would give them a 10+ . Would not think of using another company.

I have had a good experience with PODS, in the past I’ve used them to move 3 containers from New Jersey to South Carolina, the recent container moved here, they stored them for me for two months as our new home wasn’t ready. They certainly took the stress away from me when I knew I didn’t have to worry about my furniture and belongings. The people in the office and their drivers are very professional and pleasant to talk to!! I highly recommend PODS!!!

We cleaned out my mother’s house after her death and they transported the POD to my house 4 hours away. We had to POD for an overall 28 days. Every step was excellent, and the price could not be beat! Great customer service as well! I would recommend PODS to anyone wanting a stress free move or storage!

PODS is an excellent company with a great set of services. Their people are well trained and highly competent. They guided me through the process and selection of products and partners. Their online portal was effective, secure and reliable. I would highly recommend PODS to anyone looking to moving services, across town, or across the country.

I had a good experience with PODS. They delivered the empty POD to California on time and put it where we asked, they picked up with no issues, even with no one there and then delivered in Colorado on time and placed where I asked, and again picked up the empty with no problems.

Online booking was easy and support was available for necessary changes. Arrived on time both for delivery and pickup. I'm hoping that the shrub the pickup guy drove over will survive come spring. It's been growing there for 20 years. It would be a shame to lose it.

Working with the PODS staff was the best experience ever. All information was accurate- they have the best process and procedures in place. Every delivery was on time with text messages for arrival. I would highly recommend them and if I wasn’t retired, I would apply for a job as that was how impressed I was!

The driver on 10/31 to this address was absolutely great. He parked the POD, then it rained a lot with the drain backing up. The POD was in the water. On a Saturday afternoon, he came back and worked with me to get the POD elevated and safely out of the water. Time was critical and he is to be highly thanked and commended. Excellent service in OR and in NY.

We were moving and we needed a POD to organize our rummage items until we could get to our new address. They arrived quickly with a clean POD and started loading right away. When we did ask for the POD to be moved to the new address, they got it there and picked it up right after we did get it empty and swept out.

We used pods to rent a PODS mobile storage unit for a move, the unit had lots of space and it was easy to use. Their personnel on site dropped off and picked up the unit quickly and safely, additionally the customer service team was very helpful with any follow up questions and booking process!

I recently used PODS for my move, and I couldn't be more pleased with the experience. From start to finish, their service was exceptional and made my relocation a breeze. The hassle-free process was a standout feature. PODS delivered the container on the scheduled date, giving me ample time to load my belongings at my own pace. PODS' professional service was evident throughout the entire moving process. The drivers were courteous and skilled, carefully maneuvering the PODS container into place both at pickup and delivery. Their expertise ensured that my possessions were transported safely and securely.

I rented a pod for one month while I was having my hardwood floors redone and it was so easy to work with the company, schedule the delivery and the pick up. I truly recommend for anyone in need. The employee who delivered the pod was helpful and considerate of my driveway.

This company is a SCAM and they will continue to charge you even after you have satisfied your obligation. This company stole over $300 from me by charging me consistently after I had already paid them. While I am disputing the charges I jus hope that I can help someone else. I wish I had listened to the reviews before I decided to get into bed with this TERRIBLE COMPANY.

We were having hardwood floors installed throughout and we needed somewhere to put our furniture. PODS to the rescue. The whole process went perfectly from placing the order, to the delivery and finally the pick up. And the price was more reasonable than we expected. Exceptional experience.

Relocated from Rhode Island to Florida. Cameron in Rhode Island was excellent and showed caring with my needs and went the extra mile to help me during a difficult transition. And Tontae in Cape Coral/Fort Myers Florida was awesome and exceptional! All my items remained intact and nothing was broken. Would highly recommend PODS!

Placed an order for 2 16 ft units to be delivered on 12/27 and picked up on 12/30. Paid up front. Called 12/24 to ask an approximate pick up time on 12/30. Was told they could only pick up one. The other one wouldn’t be picked up until 1/07 because they didn’t have any available storage for both pods. My house closed on 12/30 so the property they would leave my furniture on was no longer my property. So I had to cancel one pod and it’s caused my move to be a nightmare. I found a small pod from U-Haul which wasn’t big enough. Now I’ve had to rent a truck and a storage unit. I just want to sit down and cry but I can’t because I have to figure out how to move my household.

PODs couldn’t have ruined our Xmas any more if they tried. Zero customer service and zero flexibility. They blamed us for not calling on status of our shipment when our online account stated in transit even though it was sitting in our destination city. I would try all other options before resorting to this company.

Great service and great staff, efficient and professional, very convenient and safe to move. Spacious containers. On-time delivery. This is my second time using PODS. I love it. Better than using the moving companies that don't keep their word and damage your stuff. I moved 4 times before, and PODS is the only company I had good experience with. They don't subcontract other companies. They are reliable and responsible. I got discount for my second move. I liked the fact that your first month of keeping the container is free.

The Pod was perfect for my move. It was dropped off easily and I loaded as I had time. Then they picked it up and it took like only 9 days from my move time to drop off at new moved in location. I had it for two days, which I had scheduled. Then they picked up. It was seamless and they were able to use the podzilla to move the POD into parking spots easily. I'm impressed and would choose them again to move across states.

I decided to use Pods for storage because it was convenient, though I wasn't particularly fond of their website and found their marketing a bit aggressive. I set everything up online. We opted for the largest pod available, but ended up needing two of them for our belongings, which we used for 2 months. Regarding pickup and delivery, despite our small driveway which required them to roll the pod onto it, everything went smoothly both when they delivered and picked it up.

I had a positive experience using PODS, as recommended by my sister after she used them for storage. We first used their service during a move from Illinois to Arizona due to their competitive pricing at the time. I arranged everything online, and the process was very easy. Although I didn't interact directly with the drivers during the pickup and delivery, there were no complaints, which indicates everything went smoothly.

I recently used Pods for our move from California to Florida and I was thoroughly impressed with the service. We chose Pods because it offered the convenience and safety of having our belongings stored in one container without being moved in and out of trucks.

I was overall happy with the delivery and pick up. My two issues: Rolling doors easily stuck and very hard to open/close, AND the driver ran into my building (where I moved to) and ruined a portion of the siding, saying he would call it in but I never heard anything back. VERY expensive and delivery took two weeks but it was the only option available for me. The customer service people over the phone were great and helpful getting me set up.

I think that PODS was the best solution to our moving needs. I really liked meeting and working with the drivers too, they're so friendly; and friendliness matters in a moving situation. The contents of the PODS (our stuff) was in the same condition as when it was put into the PODS, that was a big relief -- No bugs, no mold. It was all safe. Thank you!

Had an issue with the PICKUP of POD. Never received The courtesy 30 minute call ahead... Cannot understand How it takes so long to get items to get delivered. POD left CA on the 8th, arrived the 18th in NC. Something about these things need to get a good nights sleep in a different city. This Order From Ohio To NC was picked up the 17th and DN receive until the 28th. I understand the holidays, but a center is only opened Tu, Wed, Thurs. I can drive the route in 10 hrs. (From CA it took 5 days, even going thru Ohio,, then to NC and still waited for POD... Price may be good but time to people is just as important. Need to adjust their timeline

I recently used Pods for their container service. They delivered, moved, and picked up the container seamlessly. The whole process was smooth, and they truly know what they're doing. If a friend were to ask, I'd definitely say, "Go for it!"

Highly recommend!!! So easy! Go online, pick out the size POD you need, order a drop-off (submit a date), and that's it. Fill the POD and then go online and submit another date for pick-up and delivery. Delivery and pickup were on time. NO COMPLAINTS! Will definitely use them again. They make moving effortless! Easy Peasy all the way around!

From start to finish the experience was a pleasure. Scheduling, pick up and drop off were seamless. Absolutely the best way for our relocation. The agents who handled the transaction were knowledgeable and efficient. They explained the entire process. The drivers who handled the container were professional. Amazing engineering with PODS' equipment. If I ever move again certainly would consider using PODS' service again.