PODS Reviews

We used PODS for moving and storage. And we decided to use them because we liked them better than the other providers. And everything went good and smooth. We didn’t have any problems. And so, we got one 16-footer pod, and it was in good shape. It was not leaking. And then the delivery and pick-up were great. So, we loaded it with our furniture, and then they stored it for us for a month, and then they brought it to our new location. So, it was just so convenient.

We just got the large 16-foot container and did a cross-country move. Receiving the empty pod was great. Having it picked up was great. There was a little bit of confusion on getting it across the country, where your guys' system kind of freaked out. It had said originally that it was gonna be picked up on the 7th and then be in the new area on the 14th. Then out of nowhere, on the 12th, it said it wasn't going to be picked up for three more days and won't be delivered for another week and a half, which freaked us out. But when we called and spoke to someone on the phone, they said that, in fact, it was already in Maryland. So, no idea what happened with your system. Well, that's one. There is an issue in getting it delivered to us at our final destination from the receiving facility, where I don't know why. But the two different people we spoke to over the phone through the main line both told us that the facility where it was being stored only did pickups and deliveries on one day of the week. And of course, we were calling the day before that day, which is too soon to put in a request. So we had to wait an additional week and a change to get our pod. But when the driver brought it out, he was very confused 'cause his facility works all five days of the week. Overall good.

They texted me a day or two before delivery, and then I got a call from the driver when he was about a half hour out. The pod was the perfect size and I got all my stuff inside.

I had a very disappointing experience with this company. From day one, I encountered issues and miscommunications. First, I was promised 30 days of storage at the drop-off location, which turned out not to be the case. Then, I was informed that I would receive a month of storage for free, but it was actually included in the bill. The most frustrating part was the delay in receiving my container at my new location, which was supposed to take 6 to 9 days but ended up taking over three weeks. To make matters worse, the flexibility for drop-off was nonexistent. I ended up having to pick up my belongings from their warehouse myself to avoid additional charges. The entire experience was frustrating, misleading, and not at all what I expected. I would not recommend their services.

I was moving, and PODS was the best option for it. And I like them. I got the size pod that was fine for what I needed it for. And I did most of the processes online, and I did a little bit on the call center, and they were helpful.

I used PODS for my move, which was only about 15 miles. And it was very easy to schedule the move. And the pick-up and delivery were smooth and streamlined. I made a phone call, and they said it would be there on this day, and it was there.

Getting a pod from PODS is simple and fairly straightforward. I had used them before when I had some flooring installed and got a pod for a couple of days while that was happening. For this particular occasion, I was having my house remodeled, so I had everything put into a pod for storage.

Our neighbor across the street had PODS, I asked about it, they liked it. Customer service was fine, no problems. The pod was picked up and delivered on time, and I was impressed with how clean it was inside and out.

The experience with PODS was fine, but it's expensive for the month. It's worth it if you need the pod for storage, but I could have spent $100 and put it in storage myself.

I did not have a good experience with pods, lacking, basic customer service. I scheduled a POD to be delivered, the day of the delivery I received an email stating my order has been canceled. I called and asked why, they said the card I had on file would not go through I checked the account in funds were available. I rescheduled the POD delivery, checking that particular account again to make sure funds were available and they were.

As a member of the military community, I was referred to PODS as a recommended moving solution. Unfortunately, my experience has been anything but satisfactory. I am deeply disappointed that a company recommended to the military community has provided such a poor level of service and transparency. I hope that you will take this feedback seriously and make the necessary improvements to better serve your customers, especially those who have served our country. The problems started with miscommunication regarding the pod pickup.

Pods made the experience of relocating way less stressful. Delivery and pick up went exactly as requested. The POD was in excellent condition and very clean... The tie down locations inside the unit made securing my items easy, while giving me peace of mind. Everything was found to be perfectly in place and undamaged upon arrival at the new destination. Let me also note the ability to leave it stored in a secured warehouse for an extra month took so much pressure off of needing to be in a hurry when settling in to our new place of residence. I definitely would consider using the service again if need be and would recommend it to anyone.

I went with PODS because I’d used them before to move from one place to another. Booking the pod was perfect, I booked it for a month, and the website was very user-friendly, but I liked that I was still able to talk to someone if I needed to.

I had an awesome experience with PODS. I heard that they do a good job and had good quality storage units, so I called them. We got the biggest pod for storage when we did some renovations. We could probably use three of them. It was almost brand new, very sturdy and weatherproof. The guy brought and delivered it, put it where we wanted it to be, and picked it up as we asked. It was pretty simple and worked out well. If I need another unit like that again, I’ll be calling them.

We stored our stuff for about 4 months. Scheduling was easy, and everybody that did the pickup and delivery were really good. Everything was just right. PODS was less expensive than getting an actual mover to do it, so we liked it a lot. It worked perfectly for us.

Getting PODS was fine. It was just exactly what I thought it was and using them was easy. There were no problems booking a pod online, so I didn't need to call anybody. Everything was perfect.

Everything with PODS from beginning to end was excellent, including the interaction with the customer service representative and the moving crew.

We've used PODS before, so we just decided to use them again. I did the process over the phone and the interaction with the representative was really good. The whole experience from the communication to their drivers was great. I had no complaints whatsoever and I would recommend them.

I had someone who was supposed to help me with the packing and moving of my stuff, but he pulled out at the last minute. Around the same time, I saw my neighbor using PODS and said, “Okay. Let me get PODS.” I used it to store my stuff for moving. It wasn’t long term. It was only sitting there for maybe a day or two.

PODS has a reputation. I see them everywhere. It is simple to use. The process of booking online is very easy, quick, and convenient. The price was average. It wasn’t spectacular, but it wasn’t cheap either.

I needed a 16 foot pod from PODS for storage during a garage move. I chose them for the convenience. I booked it online and the process was really easy. The condition of the pod was good and it was solid with no problems. I kept it for almost a month. We unloaded it and then stored it with their storage service. Then they dropped it off again when we needed it.

I initiated the delivery with PODS online. If it’s long-distance, you have to call. All the customer service was good. I would definitely use them again. It’s easy to use and cost-effective. I like the way that the pods are able to be delivered and picked up. And it was easy to open the door of the actual storage container. Their flexibility is another factor. If you need to change your pick-up or drop-off date, you could do that. The only price that is a little high is the monthly rental if you go over the 30 days. But the actual price to have it delivered, picked up, and moved is reasonable.

I bought a new condo and it was furnished so I didn’t need all of the furniture that I had. But I needed all of the living things that I had and there was quite a few after 42 years in the same house. The move would be 148 miles and my niece said that PODS would be the best way to go. The pickup and delivery were both fantastic. They were exactly on time. The people called in advance and notified me of what they needed and where they needed it, and we were able to accommodate both pickup and delivery. They picked it up one day and then delivered it one more day. I was quite happy with that, too.

All of the staff were patient, kind and helpful during the whole process. Using the POD made moving so easy and took so much stress off the whole family. Even during bad weather the pod people were helpful and understanding. Don't know how I ever moved before. If I ever need to move anything again I will definitely use Pods! Thank you.

I was very pleased with the whole experience. All stages were handled with professional care, and I was impressed with the reliability and punctuality of the process. We packed the pod ourselves, but I would recommend using your packing services. I have already recommended your services to my friends, and I would definitely use your service again should the need arise.

I would have given this review 5 stars - from the start PODS made everything easy and apparently transparent. The customer service was always good whenever I called the customer service line with questions, and the contract seemed clear. Pick up and scheduling were well communicated and they were right on time each time. The reason for the 3 stars is for the final delivery of the Pod. They held the Pod in storage for us until we got to our new home, and then scheduled the delivery date to the house. The contract stated the price for the final delivery, which was under $200. However, before deliver we got a final invoice for more than $700.

Normally I loathe moving, but PODS made it a breeze. They came on time with a polite and courteous technician and left the trailer so I could load up, then when I moved into my new place they came on time, worked with the staff at my senior residence and followed all the rules. Also showed up later in the day to pick up the empty container. I felt served and cared for. Extraordinary service and people! I recommend this company to anyone who's facing a move.

We had to move our possessions 1100 miles after selling our home and waiting for the new home to be constructed. We used cross country transport and storage of our POD for several months. It worked out perfectly for us. The customer service people were great in dealing with delivery/pick up issues. The drivers were also great. Very friendly and helpful in placing and giving loading tips. When we had the POD delivered, everything was in great shape. Overall, I was very happy with my PODS moving experience.

The experience we had with PODS exceeded expectations! From start to finish, after researching MANY other companies, they had the BEST prices, BEST options for what we were needing, BEST customer service accessibility and BEST flexibility! We could schedule drop offs & pick-ups at the touch of a button and the drivers were extremely kind, helpful and MADE SURE our things were transported & dropped off delicately & NOTHING was broken or damaged.... and that almost always happens when you use a service or have people come helpful! They treated our stuff like it was their own things being transported & that was IMPRESSIVE to me!!

We put my daughter's belongings into a PODS container in October 2023 pending a move into a new home. Due to some problems she was not able to move into the new home until March 2025. I paid about $3,400 in storage fees over 17 months in addition to initial pick-up and final drop-off fees. Overall the service was good, but problem occurred with the drop-off. The driver backed over the outside water shut off valve to her home which resulted in her not having water available. The driver was aware of the problem and even recorded the damage by taking pictures. Fortunately a subcontractor plumber for the builder was on-site at the time and was able to do a quick repair for $120. Because this was an emergency situation, I was only concerned with getting the problem corrected quickly, paid cash for the repair and never bothered to get a receipt for the repair.

Every experience we had with PODS exceeded expectations. We did a cross country move from Florida to North Carolina. We had no home in Charlotte at the time and needed storage services in addition to moving services. From the initial call to get a quote all the way through scheduling the drop off at our final location, every time we interacted with PODS, proper expectations were set, the information was accurate, but most importantly the service members we worked with were friendly, patient and professional. Moving can be a stressful process, but PODS provided some much needed relief because we trusted them and they fully delivered. I highly recommend PODS for any move whether local or cross country.

Ordering a PODS container is easy. They make it that way intentionally. They will deliver it whenever you want. After you order it and it's on its way, they start making a profit you your customer service goes out the window. Upon delivery, I asked him to put it in a location about 36" from my carport so the entrance faced the carport. Of course I had to sign a waiver that basically gives PODS permission to destroy your property without retribution... and that's what they did. Left a big dent in my barndo carport. C'est la vie. They did promise me a monthly military discount which they later reneged and said it was for the first month only.

Timely service. Updated info and phone notices were helpful. Product was as advertised. No other comments at this time. Have seen a lot of Pods containers in the area that I live in now. Overall good experience. Would consider and would recommend Pods to other people and family members. Goodbye from Florida.

Podzilla drooped my container in my driveway at the beginning of October, approximately two weeks after Hurricane Helene flooded out my house and the entire neighborhood. Four months later, Podzilla returned, while I was at work to pick up my empty container. The monthly transactions were seamless and the POD was a necessity for me and my family while we rebuilt our home. It was like having a second garage. There are many container companies out there to choose from, but I chose the original, the innovator of Portable On Demand storage! Watching Podzilla in action is truly amazing! Couldn't have made a better choice! Thanks PODS!!!

I was searching on my phone and looking at the different prices and PODS’ seemed reasonable. We used them for moving. We went from Stafford to Winchester and I would give an A+ across the board. Everything was very good.

I was caught between doing it myself or paying a full-service mover, and PODS was right in the middle. It was perfect, and we use of their 8-foot pods to move. I booked over the phone and the rep I talked to was very pleasant and helpful. The pod I got was slightly smaller than what we needed, but it was my daughter that was moving from Texas up here without actually seeing how much she had to move. It was a little bit too small so we left a couple of things behind. Other than that, everything else fit in there. The driver and I had very good interactions, too. I would use them again if I needed them.

We got an 8 x 8 pod from PODS. I called them up, got a price, and it was better than other ways, so that’s the route we went. The pod was big enough, but there were a few things that we couldn’t fit. We probably could have used a little more room, but the alternative was like a 16 x 8, so it’s a huge jump.

With PODS, it was awesome. I would absolutely use it again and recommend it. We had a great experience. We were moving, and it was through HireAHelper, with which we did not have a good experience.

We were buying a house down in Florida, but we still have this house in Massachusetts. I liked the fact that I could put stuff in the pod over a matter of time. I didn't have to hurry up and get it all there. And then when we were ready to definitely pass the papers and we knew when we were gonna be down there, I could have PODS take it down. We then could take our time unloading it as well.

PODS was recommended by a friend. They brought it, I filled it, they took it away. They brought it, I unfilled it, and they took it away. It was perfect. The price was a little high, but it was okay for the service. I expected things to be dirty but I was surprised by most of it. There were a couple of boxes that looked like they'd been in one area of the pod that must have been more open than the rest of it, but nothing was destroyed.

We had a water leak in our house, so we had to pull everything out while we remodeled. I know the PODS name and booked for storage online. It was easy. I wish it were cheaper, although I didn’t do any cost comparison. I was not here when they picked it up, but I was here when they delivered it, and the guys were very informative, very polite and explained everything. They were very engaged.

PODS was exceptional. I've used PODS before and they were good to me, and it worked out, so I used them again. They’ve had a pod of mine in storage for three years. It’s sitting in Florida, has survived three hurricanes, and my pod wasn’t damaged at all. Every time I called, I got the information I wanted, the delivery times were right when they said it was gonna be here, and none of my stuff was damaged in the pod.

We were remodeling our home and chose PODS for storage because it’s very popular. It’s the only storage company I know of.

I used PODS for their moving containers. I chose them because they had the best selection online and, honestly, we kept seeing their commercials. The price was reasonable, though it can always be a bit lower. The booking process went well. The only issue was that I had to keep calling each time I needed to reschedule a pickup.

I needed to move some belongings but didn’t want to drive a moving truck. So I decided to book with PODS. The booking process was done over the phone and everything went fine and the representative I spoke with was good. I’m totally satisfied. I don’t have any complaints.

PODS made my moving experience a lot less stressful. From inclement weather to nosey neighbors running the driver off the property, PODS had to pivot and change plans for my move. Not once was I charged an additional fee and they were very accommodating. My only suggestion for improvement would be more frequent communication when the driver is delayed.

We used PODS to move a few items from a home in Florida to Michigan. Customer service was good. The only issue was that the person I spoke with had very broken English, and there were kids in the background, which made it hard to hear what he was saying. That's more of an observation than a complaint.

I’ve used PODS when I moved from Hollywood, Florida up to Georgia. I liked how everything worked out with me on that so that’s why I went back to PODS when I was moving back to Florida. The booking was very simple. I called customer service and they helped me through it with the pricing and they explained everything that was going to happen. The delivery was simple. It was not too far from my complex and it wasn’t blocking anything. So everything went perfect at the delivery of the pods.

I used PODS for moving. I used them two years ago, too. They dropped it off then I had maybe three days to get it all packed. They picked up at a house in South Carolina and it was great. Communication was excellent. I wouldn't have gone with them a second time if I didn't think everything was wonderful. Highly recommend it.

I used PODS as a storage container because I recognize the name. I booked it online for my mother and my sister, and it was extremely easy. The drivers were good.

We contacted PODS a long time ago and spoke to a couple of reps during the process. The interaction with them was good. I got the biggest pod they offered, which was 16 ft. In terms of loading and offloading, that size was good because the driveway was smaller. But for transportation and storage, we preferred a bigger one.

I used PODS when my house got flooded with Hurricane Ian. Unfortunately, it flooded again with Elaine and Milton, and I had to have the walls replaced, so I needed a pod to put the furniture we saved. It was really easy booking the pod. I had no problems at all. I talked to a representative on the phone and she was very helpful.

We needed storage while renovating part of the house, so we went to PODS. Their pods are more spacious and the price was better than everything else out there. They were all right on time with delivery and pick-up. We didn’t have to wait around, so it was very good. We appreciated it very much. It was a really good solution to our six months of storage needs. That was very helpful.

I heard that when other moving companies get long distances, they deliver on their own schedule and people wait a very long time for their merchandise or belongings. But I didn’t want that, I wanted deliveries on my own schedule.

We looked online for storage but it wasn’t that easy. We ended up going to PODS and to the actual place that wasn’t far from us. The guy said we could call so we did that. The woman was wonderful and made it very easy. There were also a couple of different guys that we dealt with and they were all awesome and very friendly. They knew what they were doing ‘cause it looks scary when they’re moving the pod. Overall, everything was very smooth and the price was reasonable.

PODS was more convenient for us because we were doing a remodel and wanted to keep it on site. Both drivers, delivery and pickup, were very nice and friendly. It might make sense to air out the pod every once in a while. It was in my front yard in Myrtle Beach, South Carolina for 10 months, and it being a humid beachfront area, we had some mold issues.

We were very satisfied with PODS. Back in January, my aunt fell ill and she lived in Florida. We had originally decided that we would move her to New York, so we reached out online to start getting a quote to pack her entire apartment. She did unfortunately pass away much earlier than expected, so it turned out that we were only going to be moving some of her things. They made accommodations for us. We were able to find a smaller one that was more suitable to our needs. They put the pod exactly where we asked for it to go. They dropped it off and picked it up exactly when they said. We actually extended it due to the weather and they were kind enough to do that. They were different drivers when they picked it up and dropped it off, but they were all wonderful. Called before, kind and courteous, really were nice to be around. The pod itself was perfect. The lock functioned. It was very clean. The door worked as I expected it to. It really made my time down there stressless.

I called four companies and had a different one scheduled but they never showed up. The other one was a little cheaper than the PODS, but then they gave me a discount, so it made it the same price as the other one. I also liked it because they asked me how much stuff I was moving to determine the size of the container that I needed. The other ones didn't really do that. You get the notification the night before and they give you your window time, which is wonderful. The driver was very good. I had never seen the PODS thing, so I stood there and watched. That Podzilla thing is a little mesmerizing. He explained the whole process to me as he was doing it. And when it got to its destination, the driver that brought it made sure that the door opened, that my stuff didn't shift. It was caught on a corner, but he helped me get it so it would open. All of it was fantastic. I'm super glad I did it because it went really well.

I was very happy with the delivery and use of the POD while construction was ongoing on my home. The only thing I'm not happy with is the price. I was charged for the time over a ONE month timeframe. The pickup was only on Monday and Thursday in my area so I was charged for half a month instead of the 4 days over the original timeframe.

Pod was delivered at the exact time and day that it was promised. Drivers were extremely nice and cooperative. Pod was picked up on date and time that was promised. Received numerous emails and texts confirming days and times for pickup and delivery. I would definitely use them in the future.

Our move with PODs was flawless and stress free. From initial delivery of our 2 PODs to final delivery of our household goods everything was perfect. Communicaton by text, email and calls was timely and efficient. Nothing was damaged and the PODs were clean and in good condition. So much better than trucks!!

Thank you to the PODs Organization and its affiliates. Our experience with PODs was by far the best service and communication that we have ever received from any company. We never once worried or wondered where our belongings were because PODs kept us informed every step of the way. Again, I can’t thank the PODs Organization enough for a stress free move….

This was my second experience using PODS. They were easy to order, reasonably priced and dependable regarding delivery and pickup. The POD was clean upon arrival. The only issue we had was that we stored our locked POD at our house and someone broke into our POD stealing some valuables. Maybe it would have been more secure letting them store it.

The POD would have been a much better experience if I had known a few things. First I asked for a pod big enough for 4 bedroom house and still had to rent a second pod and use my shed for storage. There was no way 4 bedrooms worth of furniture would fit into one. I would have also appreciated knowing that if you use your pod for a long period of time it must be aired out regularly to keep mildew from forming on all my belongings. The pod is gone now and I would have to seriously think about ever using another one. The price is outrageous and had I any clue that my remold of my home was going to take so long I would have rented a storage building much more efficient in price.

I was remodeling the house and needed storage for everything from the garage. PODS did a good job setting up the POD in the driveway. After nearly 6 months, I was ready to unload the POD and schedule pick up. Little glitch as there was a manpower issue, so it was pushed out a day. No big deal and communication was good (although some conflicting email notifications added some confusion).

The PODS move was very good. There were many communications, which was good. However, it felt like there would be added charges for any needed changes. There was some damage of the goods upon arrival, but nothing too bad. Interestingly, the delivery driver recommended using mats to help limit the amount of marks on the driveway. The driver who picked up the POD did not use them and left some pretty significant marks. Curious why there is an inconsistency there. Overall, however, the move was productive and probably less expensive than having a moving company complete it. Still a bit more than expected, but it was good exercise to move the household goods ourselves.

Very easy to set up service for delivery and pick up on the website. Questions were answered quickly. Arrived on time and staff was very friendly and helpful. Service was very useful and price was competitive. Would recommend for a temporary storage solution and will use again if storage is needed.

My POD move from Texas to Virginia was flawless. The delivery drivers were very courteous & always notified me in advance of their arrival times. Nothing was broken in shipment! Thank you for the care you gave me & my household goods! This was my 3rd POD move to & from Texas. And much less expensive than renting a moving truck & a driver!

From the quote, which was accurate and contained no surprise fees, to final container pickup, PODS service was as described, scheduled and professional. Delivery of container and pickup was on schedule. No delays at any point of the complete move. All the drivers were friendly, courteous and professional. I will definitely keep PODS as my go-to on my next move. Thanks!

It’s a good deal for a do it yourself type of person and PODS makes it easy with the transportation of the unit from one location to another, I’ve used them twice and was very pleased with the whole operation and would recommend them to anyone who is interested in moving.

POD was just what we needed for after the hurricane. House was not livable so we needed storage until we could move back in our home. The return pick up was on time. It fit our needs. Would recommend to anyone in our position during repairs, remodel, moving etc. Customer service on the phone was excellent. I asked for copies of our invoices, and they were sent to me through email.

Pods is a cost effective and convenient way to make a long-distance move. The Pods were delivered on time and placed exactly where we wanted them. They were picked up when we wanted them to be and delivered to our new home. Everything was in perfect condition when it arrived. Excellent service! I highly recommend PODS for your next move.

Too expensive way overpriced. I will never use PODS ever again because of how much they charge you! It’s ridiculous. Worse moving experience ever! If they offered a reasonable price then it would be worth it. A lot of my stuff in the box also got damaged on the way to its destination. Will never use again.

The process of ordering the pod was easy. It was delivered and removed on time. Everyone I dealt with was a real professional. I would highly recommend them. We used them to move all the furniture from the first floor of our house into the pod while the hardwood floors were sanded and refinished. After completion of work, all the furniture was moved from the pod back into the house.

Excellent service. I felt my belongings were in a safe place, delivery of pod was on time, pick up was on time, delivery to new house was perfect, and pickup of empty pod was perfectly on time, I thank you all for you excellent service, I have already told some my old neighbors how easy and efficient it is to rent a pod, I had delays selling my house but was confident leaving my belongings with PODS in their storage place.

They seemed unable to separate the source and the end.... I sent a load from Colorado to New York.... I tried to explain that. When they delivered in New York ... I explained it was to an auction house. They called me in Colorado to tell me it would be coming at such and such a time. I tried to explain they needed to coordinate the NY End with the NY People... They called me at 5 in the morning.... I did not need the wake up calls...and wake up hassle.

I was very satisfied with the delivery/pickup. My only concern was I have a negative balance because I returned it early in the billing process. As of today I haven’t received a refund. My pod was picked up on Feb. 19. It’s March 10. I did call customer service and was told a check would be in the mail.

I rented a POD to store furniture while having work done on the inside of the house. The POD arrived on time and was picked up on time. I had no issues with the POD. The man that picked up the POD was super friendly, and he could drive the PODZILLA like an ace.

Very good service and exceptional help at all phases of the move. We needed several schedule updates and the PODS customer support was very helpful in accommodating those change requests. The pickup and delivery team members were very good and respectful of the driveway and lawn area. Even our very fragile and delicate items arrived in good shape. Would definitely recommend.

Everything was fine, except do not rush to return the pod if you have time left on the monthly rent. I returned mine with 3 weeks left and it was not prorated. I called and they said too bad it's in the contract (buried in it). They were not sympathetic.

We can rate your service as OUTSTANDING! From the start with a phone representative to configure dates and PODS to the delivery and pick-up of your drivers. The detail in communication was amazing and so appreciated. Your drivers are excellent people/workers from California to Nevada. We are impressed with how friendly and professional everyone has been. Your hiring and training shows a very high standard. Moving can be very stressful and using PODS really made it seamless and we loved watching Podzilla! Thank you. Wish you all well.

The POD worked well for us as we sold one home and moved immediately to our new home 100 miles away. We utilized the POD for 1 year as we transitioned to the new place. POD customer service via text was very convenient as I needed set-up access multiple times during the 1 year period.

PODS was parked at my neighbor's house in a way that would make it difficult to get my car out. When I told the driver he was immediately combative, told me it was legal. I got angry and said god damn it, he told me to learn to drive and threatened me.

We needed something where we could store because we were moving out of our place but we did not have a place to go. And we looked at the prices of storage units, and so we chose PODS because they would bring the pod to the house, we could load it up, and then it could be stored until we found a place.

I wouldn't recommend Pods because they continually charged me for fees after they received final payments. I disputed these charges & found it horribly difficult to do even with my documentation. Overcharged my account & didn't refund the stated amount. Lied about my transactions!

They missed several delivery windows and Gabriela D. yelled at me, attempted to add rescheduling fees after they didn't show up or deliver on the agreed-upon procedures that would take place. No communication to keep me informed of delays.

My home flooded and I needed a place to store all my stuff, and quickly. I called PODs on a holiday and they were so helpful with getting me a pod to my house the very next day. Highly recommend them!

I just want to mention that when I did the quote for a storage service the system showed me a good reliable price. Around $320.00 for 3 months. Unfortunately they charged me 3 times more than $546.09 for only half time. That’s why I was in a hurry to give it back. 👎🏽 No final receipt sent.

Everything went really well with their customer service when I was getting quote and information. I got all the information and it came at me kind of fast and furious. I asked questions and they answered them all. The driver who delivered it in the beginning was great and explained everything. Everything was on time and it went really smoothly. I didn't feel rushed and we had plenty of time to pack it. I liked having the extra time and I was pretty pleased with the whole process.

I used PODS for the first time back in 2015, and I have now used them three times. At that time, I was relocating from Florida to Denver for a job and I was looking into cross-country travelers. PODS came up as the most inexpensive that allowed me to store my items in one place without having to get a storage unit. I interacted with the driver to acknowledge that I was there. They were quite equipped and professional to do their job. We did have a conversation about how far I wanted the pod to be in the driveway. They came and did their job. I didn't even know they were there at one point, from picking up and dropping off. They were very efficient.

This is the absolute worst way to store or ship your items. I was given a quote of 1400+ to ship my stuff from CT to Cape Cod. I had the POD delivered at the end of October. I called today to have them pick it up - because it costs 375 dollars a month on top of the 1400+ -- But the ** woman I spoke to 'Abby' said they had already charged for March--- Bringing the total so far to over 2k to sit in my driveway for 4 months.

I chose PODS for my move primarily because of their convenience. Initially, I tried to book online but had to call in. The representative seemed inexperienced, mixing up my locations and requiring adjustments to the quotes. I had to probe with numerous questions to get clear answers on pricing, which made the process challenging. I opted for the smallest container they had, roughly 8x8, which was perfectly clean and in good condition. It met my needs well. When it came to the pickup, I wasn't present, but the driver communicated efficiently by phone. At the delivery destination, the driver and a trainee were very courteous and handled the container with care, ensuring everything went smoothly. Overall, despite the hiccups over the phone, the actual moving and delivery service by PODS was satisfactory. I would recommend their services.

We were selling our home and needed temporary storage for some of our furniture. I've seen Pods around the town, read about it, seen commercials, and people have used it. My wife called one other option (a moving company), but that was too expensive. I also checked out a few other options, but Pods was the most straightforward and cost-effective choice. I rented a pod and found the booking process to be extremely simple. All I had to do was go online and enter our requirements, including how big of a unit we needed and when. It took minutes. We're in the south of Portland, Maine, and the system matched us with a local provider.

I recently used Pods for a move, and although the overall experience was good, there was a hiccup with the pricing. Initially, I arranged for Pods and needed an additional one midway through the process. During this, my husband scheduled the extra pod but did not mention a special promotional rate we had used before, so we missed out on the special pricing for the third pod. I felt they should have honored the special for all the pods, but they didn’t due to this oversight.

The whole experience with PODS was great. Everybody did a good job. We only had our appliances and one living room set because when we moved, we got everything new. So, we didn't have a lot. But the pod was in good condition and I had enough for a four-bedroom house. The reps arrived on time and picked it up on time as well. I'm using nobody but PODS. I can pack my own stuff and let them come and get it, move it in and out one time. It's the best thing I've ever seen. I love PODS.

I recently interacted with PODS for their storage service, which I had used before and found satisfactory. Although the drop-off occurred several years ago, I recall it went smoothly. The condition of the pod was generally good, with only a few minor dings, but it was easy to use and met my needs. Overall, my experience with Pods was positive, and I would recommend their services.

We were over all pleased with PODS. Communication failure caused us time and money. We were without cell and internet for several days and PODS was not able to help with the problem. We will still recommend to friends and use again should we need the PODS container for any reason.

I only have good things to say about my experience with PODS. I think it’s a wonderful company, very professional and responsive. All the service people that I dealt with were very helpful and informative. Everything that PODS promised was delivered. The only advise I have for prospective customers is that you make sure to secure your belonging extra well inside the POD container, because they will move around while being moved.

This service was very expensive and they weren’t very clear about the monthly rent. You pay each month you have the pod and then when you move it you get hit with the initial quoted price to move it out of state. Was efficient and on time but expensive. For those on a tight budget read the fine print.

I had a very good experience using the PODS Moving & Storage services. Working on behalf of my client (I am a Realtor), I hired the PODS, used a PODS recommended packing/loading service, and my client received their goods as scheduled and in excellent condition. And the pricing was reasonable too. PODS made me look good. "Thanks".

I recently chose Pods for my storage needs primarily due to their competitive pricing and quick availability. I booked the pod online and found the website to be quite user-friendly, though there was a wait for a quote. I opted for the largest container, the 16 ft, which was the perfect size for my needs. The driver who handled the pickup and drop-off of my container was absolutely fabulous.

Booking PODS was convenient, easy and quick. I did most of it online. The website was straight to the point. I liked that the condition of the POD was clean and it was usable, too.

I recently used PODS for temporary storage and was pleasantly surprised despite the higher cost. The positive reviews and high-quality customer service drew me in, and I wasn't disappointed.

I've used Pods several times for cross-country moves, utilizing both their 8 ft and 16 ft container options. Each time, the containers were in excellent condition. The experience has consistently met my expectations. I find Pods to be incredibly convenient and cost-effective for long-distance moves. Their customer service is outstanding, with reliable responsiveness and availability. Overall, Pods has been a great option for my moving needs.

I recently used Pods Moving & Storage for my relocation needs and had a great experience. We had two containers dropped off, which were picked up and moved to our new location just three miles away. The crew was great and did a fantastic job. I would recommend them and give them a top rating.

Scheduling went well and then we needed to change our move dates. There was no problem with customer service making the changes. Our move required two 16 ft pods and we needed the second unit picked up to be the first delivered to our new address. Everything went without a hitch and we are very pleased with the service. All the drivers were professional at every step.

The staff and drivers were timely, friendly and helpful! The driver kept us updated on arrival time and did a great job fitting them safely on the driveway. Our stuff arrived on time and without any damage. We would use PODS again. The agent helped set things up for us that made the transition easier.

The delivery driver was very professional and helpful. The driver at time of pickup were also extremely helpful. They were on time both delivering and picking up. I have used other companies similar to PODS in the past and they were never on time. I would and have recommended PODS to others.

Excellent experience. Will use again and highly recommend to others. The young man who delivered and picked up on this end was Lamont. He was very polite and personable and knew what he was doing. You could tell he enjoyed his job. He seemed like family. Thank you again.

We bought a summer home in Michigan. We were moving only a limited amount to the location. PODS was suggested as opposed to using a moving company. There were a few glitches. The POD would not fit into our driveway. It had to be placed on the street. We had to get permission from the City of Birmingham. We had a limited time to remove it. The delivery guy failed to change the date of pick up when he told us he would.

Very nice job with the quote and coming up with a fair price for moving! The person over the phone worked very hard to get me the best price and spend a good amount of time ensuring that I fully understood the process for paying the cost of the service.

Customer service was patient, friendly, and thorough. They answered all of my questions which was a pleasant change from the usual “check the website” that I hear from so many other companies. There are a demographic of people who are moving, being assisted by their adult children. This group of people are not website savvy, or completely resistant.

My wife and I spent almost 3 months moving out of our 4 bedroom/3 bath home of 40 years, using 3 and a half PODS units (3x16 + 1x8). During that time we sorted everything we owned into keep, give away, and trash. Using a traditional moving company, that amount of time would not be at all possible, and would certainly not have allowed the sorting process. PODS allows you to take your time and do it right.

I’d like to thank PODS for making our move seamless. Their drivers are willing and able to go above and beyond without being asked. I couldn’t appreciate this service more. Our lives were stored in 2 17ft PODS for over 2 years and everything was just how it should be! Thank you for all you do!

I had a contract with PODS for a drop off and relocate container. I was at my location the morning of drop off with my phone at 9:00am. My window was 9am-noon. I contacted Pods at 1:45 PM to question delivery. I was informed that the driver attempted to call at 10:45 as he was at the location. There was no one that showed up at my driveway and I did not get a call. I then tried to reschedule for the next day and was informed that Pods did not service my area. I am left with no storage for a move I need to do this weekend. The Customer Service person apologized and let me know they would not service my area.

I would not recommend this location for storage or moving needs. My husband and I are renovating our home, so we reserved a POD to be dropped off, filled and picked up 2 days later for storage. The experience was horrible. When the driver arrived to drop off the POD, they called me to confirm location, I provided information and showed them where to place it. Once the POD was in place, the driver called back stating that he was unable to place the POD down because a tree branch was in the way and that he could leave it there but that he would rip up the tree next to the POD, I asked him to please NOT damage the property and see if we could move it around to get the machine out safely, the driver responded "it wasn't his job and he would just rip the tree out, that's not his problem".

This was an absolutely horrible experience. To start, the hours of operation at the PODS centers is extremely restrictive and inflexible. Then when I went to pick up my POD, they refused to take it out because they said closing was at 3 pm and it was 2 pm so I was too late. I told the guy that I would come back the next day. However, when my movers got there the next morning, the PODS center there was no one there.

Pick up and delivery was great. We got calls before they arrived and when they came to pick up. I would definitely do it again (if I had to!).

Worst company ever. Moved from Boise Idaho to Austin Texas. Upon arrival in Texas several boxes and items were missing. The company could ABSOLUTELY CARE LESS. They told us "file an insurance claim." Insurance company wants pictures of stuff that was stolen. (As if we have pictures of clothes-dishes, vases, and furniture and other household items.) WE are just being given the runaround because they have corrupt thieving employees who steal your stuff and they don't want to be held accountable. Better to rent your own truck and do it yourself and not let it out of your sight.

I used Pods for both moving and storage services and found their pricing to be quite compelling compared to other companies. I booked the service over the phone, and the representative I spoke with was very helpful. I opted for a 16-foot container, which was the perfect size for my needs. The interior of the container was clean and satisfactory.

I first heard about Pods when I saw a commercial, and I liked the idea of having a storage container delivered to my home for convenient packing. I was moving out of state and needed a flexible solution since I was staying with a friend for a couple of months before my move to South Carolina. Initially, the customer service was excellent, and I signed up for the service. However, I was unaware of the extra fee for choosing a specific delivery time.

I recently used PODS for my storage needs and felt reassured in my choice because I had friends who had positive experiences with them. The customer service representative I initially spoke with was fantastic and very proficient, making me feel confident everything would go smoothly. Although there was a one-day delay with the drop-off due to a snowstorm, it was managed efficiently, and the driver was courteous and accommodating, ensuring the container was placed exactly where needed.

Their advertising made them the first company I thought of, and I contacted them over the phone. The representative I spoke with was friendly, informative, and direct, which I appreciated since I value efficiency and straightforwardness. I requested an 8-foot container, and the driver was also very professional and efficient. They explained everything thoroughly, were punctual, and gave me advice on the safest placement for the container. I was impressed with how matter-of-fact and helpful they were. I've already recommended PODS to friends and family because of the excellent job they did. They were professional, knowledgeable, and economical with my time, which seems rare in today's world.

I used PODS to store items while our house was being painted and floors were replaced. The booking process was straightforward, and we completed it online without any issues. We chose a medium-sized pod, which was adequate for our needs, leaving us with extra space even after storing everything. The condition of the pod was excellent; it was clean and well-maintained, an important factor for us. We were satisfied with the service overall and found the pricing to be competitive compared to other options. Everything went smoothly and there were no problems arranging the pickup. The website was also user-friendly and easy to navigate. I would recommend PODS to friends and family.

I recently used PODS for moving to a different house, opting for their 16 ft container. Previously, I had used U-Haul, which was very hectic due to its hourly rental system. With Pods, I appreciated the convenience of being able to move at my own pace over a whole month. The pickup and delivery process was incredibly simple. The driver was knowledgeable and clearly communicated the container's requirements, which was very helpful as my driveway was too short. The driver positioned the container close to the curb without any issues.

I chose PODS after seeing it advertised on TV, as it suited my needs at the time. I used their moving and storage service. The booking process was straightforward; I used either the Internet or the telephone, and once I understood their system, it was not difficult. However, everything is managed centrally, which means I couldn't communicate directly with the local facility, even though it was less than a mile from me.

I lived in a very large community and I saw neighbors using PODS. I used an 8-foot pod to transport my belongings from Florida to Oklahoma. Booking could be a little bit easier but I was able to get somebody on the phone to answer my questions. They gave me a quote and I told them to send me an email. And they sent me one with the quote. When I called back to book it, the person said he could even give me a little bit better deal because they need people to get pods out of Florida. Because everybody's moving to Florida, they have an abundance of pods so he gave me a little bit of a discount. So, that was very nice. There was one company that was a little cheaper, but their pod was smaller, which was why I went with PODS. So, it was fine.

I recently needed temporary storage and chose to use Pods because I had used them before. Booking the service online was straightforward and hassle-free. I opted for the largest pod available.

I recently used PODS for both moving and storage after seeing their commercials. My experience with them was quite smooth as most of the process was handled online, and I only needed to talk to a couple of people for the pickup. The service was convenient, offering door-to-door delivery with storage in between, which perfectly suited my needs. While the cost was on par with what you'd expect, I did wish it was a bit cheaper. Overall, I found the service satisfactory and hassle-free.

I recently had an excellent experience with Pods for my move. They were very polite, clean, and helpful, delivering exactly what they promised. I initially set up my service both online and over the phone and chose an 8-foot container, which perfectly fit my needs. If friends or family asked, I'd definitely recommend using Pods. Overall, I'd rate their customer service, pricing, and online ease of use as outstanding.

All of my experiences with PODS were great. I chose PODS because I had a significant amount of items to move, and this option suited my needs better than a traditional moving company. From the very start, the customer service was impressive, and everything was handled with punctuality.

I recently had an experience with PODS during a challenging time, as I needed to move my mother's furniture from Maryland to California after she passed away. Initially, I considered renting a U-Haul, but the cost would have been over $5,300 including lodging and fuel for the cross-country drive. Instead, I decided to explore PODS, and it turned out to be a much better option.

I recently used PODS for a move and had a positive experience with their service. Initially, I set up the first POD mostly over the phone, but for the second one, I handled it online since I was more familiar with the system. The customer service was very positive; everyone I interacted with was helpful and knowledgeable. We decided to use PODS to move some items preliminarily before the main house move, which helped to get a lot of our belongings to the new home in advance. This made the final moving process smoother since the movers could focus on securing the more delicate items. The pickup and delivery process with PODS was punctual, meeting their promised time windows each time. Based on my experience, I wouldn't hesitate to use them again if needed.

I used PODS for moving primarily because it was cheaper than other options. I booked the service over the phone, and the customer service was generally good. They answered most of my questions, but the representative forgot to tell me that I'd need a lock for the PODS container. I only realized this oversight after speaking with another representative later; I had to purchase one myself. However, their pickup and delivery service was excellent. They picked up and delivered the container as scheduled, and they maintained good communication through emails and calls.

I used PODS for storing my belongings for about 7 months before moving to Florida. I heard about them from a friend and decided to give it a try. The booking process was easy, though a bit cumbersome since I handled it over the phone. Writing down prices and options was challenging, and I felt an online option would have been more convenient. The pod itself was generally fine. However, the door latch had issues on one side, which made it difficult to open when I needed access to my belongings. Aside from this problem, everything else was satisfactory.

I used PODS for moving briefly stored belongings for about two weeks before having them delivered to a storage unit. I chose PODS because they were accommodating and flexible. It was convenient having the container on my parents' property, where I could load it at my leisure, and then have PODS transport it for me. I didn't have to worry about driving, gas, or tolls. Also, the drivers were friendly and helpful, explaining everything thoroughly. They confirmed exactly where I wanted the pod placed, checked for any sprinklers or plants to avoid, and were very accommodating.

I recently used PODS for storage and found their online booking process to be straightforward. The customer service I experienced was excellent, with all my inquiries being handled efficiently. I opted for one pod, which was the 12 by 12 size. The delivery of the pod was timely as promised.

Everything was perfect in my experience with PODS. They were great. I made the phone call. Whoever I spoke with was nice. We made the arrangements. They came when they said they were gonna come. Everybody was nice.

I recently used Pods for storing some belongings during minor construction work at my house. Pods was a familiar name to me, mainly through their advertising and seeing their containers in neighborhoods. The booking process was straightforward and could be completed entirely online, which was very convenient.

I recently used Pods for my storage needs, and it turned out to be a fantastic choice. The pricing was appropriate for my budget, and it felt like the right fit for my requirements. From the beginning, the experience was very positive.

In the beginning they were great! Later I found out you have a pick up fee! I called to let them know that I did not have the fee in my account and please stop debiting my account. I gave them a day I would make payment. Customer service stated they will do that and wait for me to call in payment. But what happen they still debited my account the day before, I was going to call in and make payment and removed my car note payment!!!! When I called to complain, they put me on hold for over 15 minutes! And when someone did come back on the phone, she said, "Well, we already have the payment so what's the problem!!!!" I HAD AN AGREEMENT WHEN I WAS GOING TO PAY!!! No more PODS FOR ME!!!!

Had a very strong smoke smell inside the pod and the door latch was out of place such that when latched the seal barely contacts the floor which will likely allow wind and water past the seal. The floor of the pod was also contaminated with oil. Delivery and pickup went as planned.

Made the move a lot easier. Loading and delivery then unloading and then pick up was all beyond what I expected. Hopefully this was my last move but if I need you again I will definitely use PODS. I will also recommend you to the friends and family for any moving needs they may have. Thank you for a great experience.

I needed storage for a few weeks while waiting to move into another home. PODS was accurate and reliable and called when they were on their way to deliver POD and pick up POD then again to deliver and pick up POD from new location. All interactions with the drivers were great. Very nice and professional. The pricing was fair and really helped with all the moving expenses that occur. The website is efficient and user friendly. Thanks a bunch for all your hard work.

Items were moved from storage to home without incident. Some confusion about moving blankets (rent vs buy, then not initially on the truck) caused inconvenience but was resolved. Unload crew was fine. Too many emails with action required. POD equipment could be upgraded, especially the tires on the Podzilla. No damage, good packing helped, and the unload was timely and professional.

Moved from Phoenix to Port St. Lucie. PODS was really easy to use and everything arrived as expected. The Pod drivers were all very good. We used 2 pods and the time we rented was reasonably price. Convenient to use the website where you can change dates of arrivals and departures of your Pods. Highly recommend using Pods especially for cross country moving!

We used 6 PODs over three months and were very happy with the service. The drivers are very professional and represent the company well. The flexibility of being able to stagger the deliveries and pickups was a big help. Our move cost less than half the lowest mover quote. The Albuquerque operation was extremely efficient and I’m glad to hear they’re adding a Santa Fe location. We will definitely use them again.

Using PODS was an excellent solution to our moving needs. We needed time to have work done in the home we purchased in another state, and had sold our existing home quickly. PODS enabled us to move our household out of our old home and store everything until we were ready to move into our new home. Deliveries and pickups were easy to schedule and occurred on the times and dates specified. The delivery and pickup personnel were friendly and helpful. The driver who delivered the unit to our new home even helped me get the roll-up door open, even though he had to lie in the snow to reach in and free an item that was blocking the door. Overall, we were very happy with the convenience and cost of using PODS to complete our move.

Everything was great. Employees were friendly, on time, communicating was perfect. Definitely recommended for anyone moving out of state! Moved from Florida to Texas. I had the POD full from top to bottom. Moved a 3/2. Had friends help load and unload. Prices were great too! Five stars for sure.

My driver for the delivery of my POD was very friendly, wanted to ensure the POD placement was to my satisfaction and generally extremely helpful. The driver called and let me know when to expect him and that I did not need to be there for delivery, The POD was placed quickly and to my satisfaction.

I recently used PODS for my move, and I couldn’t be more impressed with the entire process. From start to finish, everything was seamless, and I highly recommend their service. The booking process was easy, and I appreciated how clear and transparent the pricing was. The team delivered the POD right to my driveway exactly when they said they would. The container itself was sturdy and spacious, and I had plenty of room for all my belongings. I also loved that I could take my time packing and unpacking. The flexibility of having the container at my own pace really took the stress out of the move. When I was ready, they picked up the POD and delivered it to my new home without a hitch.

Still no refund from either PODS location in OK or AR for unused time. I was charged a full month in OK… A few days later the POD went to AR and few days later the POD was sent to my new home in Gentry, AR. I was told when I booked the move that I would be refunded the amounts not used.

I think PODS is a great way to store things if you can afford their prices. The drivers have all been courteous, friendly and efficient. I just found that moving my things to a local storage unit was easier for me to access my things at almost half the price, in this last year's economy I just couldn't afford to stay.

From beginning in your Warren office, everything went extremely well. You even delivered my stuff a day early and picked up the POD as I was getting up the next morning. I wouldn't try to FIX anything that is not broken. Just keep on keeping on with the way you run your business. Thank you.