PODS Reviews

My experience with PODS was great. I called to book for moving and I got the 16-feet pod. The price was too high but I didn't have any choice. The customer service was very good though.

I have never written a review like this before but am shocked at the service I just received from Pods. I scheduled the Pod - it was confirmed, I signed the documents, entered my cc info, etc. Fully confirmed. I then scheduled long haul movers (and paid half of a large number) to move my stuff from where I am now, into the pod (based on when the pod would be delivered).

I've used PODS before. This time, I got the big one. I booked it over the phone and customer service was excellent. I had no problems. Pickup and delivery was perfect, and I didn’t have any complaints about the drivers. I would recommend PODS. It was cool.

I had a very, very good experience with PODS. Actually, my daughter used them before. The pick-up was a little late, and they left the pod here for a week. It was okay, though. I understood that, because they were coming from Memphis and they only service my area once a week. The drivers were great with communication. We stored the pod for like four months, and we had no problems. The pod was clean. The only thing was the cost since it was expensive.

The people who moved us thought that the best way to go was PODS, so they recommended them to us. That turned out correct. We needed storage for some of our stuff, and I gave them the time we wanted it. They stored the pods at their facility until it was time to move. I had no issues with customer service. I arranged everything over the phone, and they were pretty helpful.

I needed a place to hang my clothes after the fire and wanted something on my property for easy access, which is why I chose PODS. The pod was clean, but there were a few bugs running around. On hot days, it got extremely hot, so I realized I need something with climate control to make sure my stuff doesn’t get damaged. The staff were professional and helpful, and I have no complaints about them at all.

I needed some sort of container as my family and I moved about four miles away from where we were living. I had priced everything out with either a full-service moving company or similar companies like PACK-RAT. And it really just came down to the price when it came to PODS.

I was moving out of state, and because PODS was national, I felt that it was reputable to be able to move my stuff across a long distance. They were good and very easy to use. It was a 700-mile move and there was a lot of shifting which they mentioned. Everybody was really friendly during the pick up and delivery, and I was kind of worried about how angles and things would work, but they did it very easily. I used the medium PODs for storage too.

They brought the PODS to my house and we loaded it, and then they brought it to the other house and it stayed there until we were ready. I got the biggest one they had as far as for a home move, but I could have gone a little bit larger. I actually moved everything in the house. The price seemed to be fairly reasonable. I had a little bit of trouble booking online, so I had to finish up on the phone. As far as the pickup and delivery, both cases were excellent.

I was renovating and had to move some stuff out, so I kept a pod in my yard. I used PODS before, and I was very happy with their product and the service. It could have been a little cheaper, though, because I didn't have to go far with it. When it came time for the pick-up, the guy was excellent. The yard was wet and it got stuck a little bit, but he knew exactly what to do. He put forth a hard-working ethic to get that pod. I even tipped him $10.

I saw a neighbor had PODS and it seemed the easiest way to move. And it was indeed the easiest way. I did it all online. I was on the phone with an attorney when they came to deliver to my new house and my car was in my garage. My mistake, I had them park in my driveway. But the driver was able to fit in there and it was tiny, so that was great.

With PODS, everything got here perfectly in one piece. The people were great. Nice and polite.

The PODS experience has been nothing short of frustrating and deeply disappointing. The website is bulky, unintuitive, and barely functional. After waiting over an hour to speak to a customer service representative, I was logged out within a minute of finally getting connected—without resolution. Payments were withdrawn well before the scheduled dates, sometimes weeks in advance, without notice or consent.

Terrible- Email confirmation delivery said 11-2, clear instructions of driveway to use and they put in nearby parking lot spot, not driveway- As I was planning to be there before 11 to help ensure spot is correct but they delivered TWO HOURS EARLY, I had no time to get there before they left. Cost me time and money for movers to trek across parking lot. Called/chat utilize to resolve issue…. Just nope, not an option to move where I asked and not an option to compensate for movers' added cost. Terrible.

I used PODS to pack up our garage, store it for about three weeks, and move it to the new house we bought. I’ve used them before around 22 years ago when we were moving from Alexandria, Virginia to Phoenix, Arizona. We also used them to declutter our house to put it on the market and it worked out really well for us that’s why we used PODS again.

Had an awful experience. They were late for the pick-up. I waited 6 hours and had to pay movers extra. Then at drop off the day of they cancelled "driver's opinion"! They did not tell me they cancelled, it was just when I called them to ask where the pod was. This was a cross country move so all my stuff was in that pod that I confirmed for weeks then days before to drop off. I had to end up renting a uhaul the following day to get my stuff out of storage. They said they would investigate, weeks went by only to tell me they could not drop off the container in the space provided. Sure enough I find a 16 ft pod in the very place they said my 8ft pod could not be dropped off.

PODS was the least expensive, and I had a small amount of stuff. More than a year ago, I was traveling cross-country, and my stuff was gonna have to go in storage for a long time. My stuff was in storage from March of 2024 until June. I was also building a place, so it took a while. Booking was easier when I spoke with somebody. I did it online and with a person. The delivery of the pod was fine. I also got into the pod one time and it was excellent. They pulled it out so that I could get what I needed, and they were very good. PODS is a good way to go, especially if you have to have storage so that you know it's all in one place

There was a nice sale for moving and it came right at the time that our company was moving us. So, PODS was convenient for us and cost-efficient. I needed it for a short distance but across state lines, and when I was booking the pod online, it said it couldn’t be delivered to the address where I was moving to. But outside of that, it was easy. I called customer service and the nice rep got it all squared away for me. She was looking out for me because I was putting too little time between the drop-off and pick-up. She said I might need a little bit more time on that. Both drivers were very nice and careful about making sure to keep the transport machine off the grass. They did it exactly the way I wanted it and I was very impressed with both of them.

I first started the process with PODS online, which was easy to use, and then switched to a person. I got two of the largest pods and we scheduled the date that they would arrive at my house. They also sent an email the day before the delivery about the window when the pods will arrive as well as the driver calling a half-hour before he showed up. PODS stuck right to their procedure for delivering and dropping off the pods to my house. I had them for three weeks altogether. The pods were clean and sturdy. One of them was an older one while the other one looked newer, but I had no problems either way.

I needed flexible moving storage, and found PODS online. The delivery was outstanding and the pods were very clean. I wouldn’t say they’re super sturdy, but they look great. I’ll know more once we get everything out of storage.

I really like PODS. Quite a few people in the neighborhood have PODS on their front yards. They're remodeling or moving. I asked people about PODS and they were really happy with them. I went with them as well as I like the idea that I could take my time about loading them up. The booking was really easy. I told them what I needed. I also told them when I wanted them loaded and moved. They gave me options on the dates and I got to choose, and I love that. I could control the dates. The delivery of the pods was easy as well and the drivers were friendly. I had the first pod for three or four days and I had the second one for two days. They were clean and very sturdy. I was provided a lock but I could also buy a lock to lock them with my own lock.

Paid PODS for a year of storage and as near as I can tell they lost my pod. I have been trying to get my pod back for over a month. They just lie to me time and time again. Original delivery was to be June 19th, I am still trying to get on July 29th. NOT ABLE TO TALK TO ANYONE IN THE US. They say someone will call but appears to be just another lie.

Really enjoyed our experience with Pods. We had three containers that were handled with complete ease on both sides of the move. Had them store our possessions for two months and everything was smooth. Will use again for sure.

Zero stars if I could. I packed my pod and it was set to leave the original location on July 1st and be delivered to the new location on July 14th. On July 13th, I received a delivery window, on the 14th the driver called me to say he would load up and come to me next. Hours go by, nothing. I call the driver- turns out the warehouse didn't have my POD and the manager informed the driver NOT to call me and tell me. The manager didn't call me either. Oh, and my POD was still in the state of the original location and had never been transported. No one was going to tell me! I spent over 4 hours on the phone the first day and another 2-3 hours with customer service for the next 4 days after. Utter chaos. Stay away. Terrible. Your sanity deserves better.

My troubles started when I made my first phone call to get an estimate from PODS, I wanted to compare them against pack rats. I decided to go with pods and so the gentleman helping me asked me how much stuff I had. I told him I had a three bedroom home with a lot of stuff in it and two large sheds stuff to the ceiling with boxes. He told me that one pod should be fine. I’m not even sure what size he had in mind but the biggest one I’ve ever seen surely could not fit all my stuff. He told me, "Oh no, you would be so surprised to see how much they fit in one pod."

I was completely satisfied by my experience with PODS and would recommend them to anyone I know. They were professional and timely. The service was fairly priced and they identified several options to save me money when I was considering their services. I have absolutely nothing but praise for them and would use them again without hesitation. Well done by all involved!

I love that I was given a set price on my storage Pod and it didn’t change. Pods delivered my pod on time and I stored my personal belongings for 2 1/2 years. I love that they call me when they were in route and 3 minutes before they reached my location. My belongings was in tack. My storage was exactly as I stored it. I had a great experience. 💙💙💙 Thanks 🙏 so much.

DO NOT USE THIS COMPANY! If I could leave no stars I would. My 70 year old mother in law ordered a POD. The contract stated a certain date to be picked up and delivered to new house. This company changed the date and gave her less than 24 hour notice. We traveled from MS to PA to help her move and they now will not be delivering the POD until after we have left. They breached the original contract and refuse to compensate her in any way. They also have it scheduled to be picked up the SAME DAY. So she will only have a few hours to empty this POD on her own at 70 years old. This company is terrible! DO NOT USE THIS COMPANY!

Pods performed as quoted. Trucks delivered pods on time as set up on the quote. All the equipment was in very good shape and well maintained. This is the second time I used pods to move with no problems either time. Both times nothing was damaged in the move. Very good service.

I've used PODS in the past and was very satisfied. This time though, has left a bad taste inn my mouth - why - my PODS was scheduled to be delivered on the 23 of June.... I made multiple calls to your phone number and at first the driver said she was getting my container for delivery that morning.... All of a sudden it's 2 in the afternoon and after multiple calls to PODS not only could anyone tell me where my unit was, none of those I spoke with seemed very concerned.

PODS has delayed my container drop-off by 9 days, leaving me without access to my belongings during a critical time. I've contacted customer service at least six times, but no one has been responsive or helpful. To make matters worse, their customer portal isn't working either, making it impossible to get updates or manage the situation. This delay has caused significant stress and unexpected costs—who will cover the hotel stay and the non-refundable moving labor I already scheduled? Be aware: their service is “subject to availability,” which seems to be a blanket excuse for delaying deliveries indefinitely. I trusted PODS for a smooth move, but unfortunately, the experience has been anything but. I would strongly caution others to consider alternatives.

We were thoroughly pleased with our Pods experience. We order a 12 foot pod for storage during our remodel. Everyone from the original customer service rep to the final pick up driver were super nice. The value was fantastic, it really helped us. I highly recommend Pods.

After numerous corporate moves, we decided to use PODS for our 8th home. We needed three (3) large 16’ containers and the move went flawlessly. The local PODS team in the Chicagoland area were very experienced and understood the logistics involved with scheduling - delivery and pick up of three containers, one after another. We also had a great team in the Minneapolis area for unloading after our belongings were in storage for several months. Great Overall Experience!

Happy with my pick up, storage and delivery. They did what they said they would do. Nothing was broken. PODS was on time for their pick up and their delivery. I would use pods again and would highly recommended them. The delivery driver also stood out as he followed very specific instructions when I was not at my residence when the pods were delivered.

Moved from Texas to Oregon. Obviously best price you can get for a move...I don't know if anyone could really beat it unless you use UHAUL. Whenever you call or message, you WILL be talking to a call center person who won't know anything about what you are calling for. Trying to call for an issue means hold times are VERY LONG, both on the chat and on the phone. I was told the move from state to state would take 5-7 business days originally.... then was told later, when pod was en route, it would be 12-14 days.

Our experience with PODS from the start to the end was excellent. Customer service was stellar. All of the reps were kind and thorough. We had a out of state move without an initial end address. I even made changes to the final delivery. Everything went SO well. PODS also recommended great partners to load and unload the POD. We didn't have one broken item. I highly recommend PODS and will definitely use again for a future move!

The gentlemen you delivered and picked up my PODS were fantastic. Also the movers from Pack & Load who assisted me in unloading were fantastic and professional. They went beyond my expectation. They completed unloading quicker than I thought it would take. They assisted in placing my furniture where I needed to be placed and helped me put together my bed.

We used a POD to move our daughter from Glendale AZ to Austin TX. Everything went great. Was very smooth. Deliveries and pickups we exactly as planned and promised. Communications were great. Would highly recommend. This was a great way to move. Only item that didn’t go as planned was they dropped off the POD at the new address and we had it unloaded in a short time and it had to sit a few days until the scheduled pickup, but that wasn’t anyone’s fault.

I rented a pod for 6 months and then had PODS move it several states away. It was a very good experience. Everything stayed safe and sound, nothing broke, pickups and deliveries were all on time and professional. I would use again. The pricing was good too, it was really convenient.

My experience was where I would do it all over again with PODS. They constantly communicated with me. Gave me my times and showed up. My contents were all intact when delivered. The drivers were professional and clear. My pod was clean when it was delivered. I would strongly encourage anyone to use PODS.

I used a Pod to ship furniture out of state. The entire experience was very professional and flawless. The drivers were friendly and helpful and most importantly, in contact with me. You need to answer their helpful emails and texts with confirmations on each step. If you need help loading they send referrals for labor. They provide helpful videos for loading and can even ship packing supplies. Phone support is there if you need it. This company is run very well.

I will never use this company again. They moved my pod across the country for x amount of money and six months later I want my pod (that was in storage) to be moved back (long story) and they want 3x!!!! for no real reason. Their ** customer representative was incompetent. After getting a quote for the move of the pod I called to tell them to move it and what should have a been a 2 min. call turned into a 90 minute call of waiting while they were plugging things into their system, what is there to plug-in? Long story short, once you put your belongings in their storage they hold it hostage for 3x costs. I will never use this company again.

Do not use PODS if you want a low stress moving experience. It does not matter the number of times you call customer service or have issue tickets submitted, they will charge you the full amount and put you through a customer service loop until you give up on trying to resolve your issues. Want your weight tickets on time? Too bad. We forgot to weigh it! (It took A WEEK of phone calls for someone to finally tell me the truth.) Want a notification when they are coming to deliver or pick-up? Sorry. Ordered a lock? We forgot it but will still charge you.

Avoid PODS if you value honesty and reliable service. I rented a PODS container, stored it at their facility, and was assured multiple times that delivery to my new home would not be an issue — a move of less than 100 miles. Now, PODS is refusing to deliver, claiming they “no longer service this area.” Their own representative admitted this area was previously serviced when I stored my container, but they’re now forcing me to either drive back to the storage facility and unload everything myself or hire movers at my own expense. It gets worse: Their local phone number is disconnected, The address printed on my contract is incorrect, Their website says deliveries outside normal areas can be arranged by calling a number that doesn’t work, And I’ve found dozens of other customers with the same issue.

Very satisfied with the PODS storage solution of three 16' PODS on our property while we completed a gut renovation of our home. Very smooth service from start to finish. Comfort knowing our prized possessions were close but safe. Special praise for customer service who made this task so painless. Thank you and highly recommended.

Outstanding from beginning to final pick up of empty pod yesterday!! Moving is a stressful ordeal. PODS made it easy and I was impressed by all the updates and communication. The hero driver is Steve!

Great job from the initial setup, delivery and pick up. Shout out to Steve in the Saint Augustine/Jacksonville market for his ability to deliver the pod to my driveway that was a tough placement. Professional, supremely helpful and courteous. Highly recommended!!

PODS was totally awesome. Everything was great with the booking process. Everything worked out fine.

I had a horrible experience with PODS. I scheduled my delivery for July 12th—a date I had locked in all the way back in February. A few hours before it was supposed to arrive, I got a call saying it was delayed due to "unforeseen circumstances" and rescheduled for July 16th. Then, on the morning of the 16th, I got another email saying it was delayed again—this time to July 18th—with no explanation. Both delays were blamed on “unforeseen circumstances,” but that’s completely unacceptable to happen twice to the same customer, especially with almost no notice either time.

BEWARE!!! Would NOT recommend! On the initial call and setup you are told you have 30 days to fill, transport, and offload your POD. I was told my transit from NJ to TX will take approximately 4 days which is part of your 30 days. When I called to setup the transit I was then informed it would now take 13 DAYS!! This caused a problem as it fell on the last day of the 30 day rental. Keep in mind there is a 3 day grace period, but if the third day falls on a Sunday you lose that day. PODS decided to give a discount to then apply the same fee for keeping it until Monday. I was told if I am able to empty the POD and schedule pickup before Monday, I would get some money back for their mistake.

I needed PODS to transport my belongings from a house that I was selling to a house in another state that I was moving to. The booking process was pretty easy. I had questions during the process and they were answered. So, I knew when the pod would arrive and picked up, and when payment would be taken out of my bank account. I also knew when they would arrive at the new place. Putting that scheduling together was important.

I've had friends who've used Pods and when I needed moving and storage services, I went with them as well. It was easy to book online, but I found it easier to call. It was tough to get an accurate quote before fully committing. I couldn't just call them and ask, "Hey, can I get a quote?" I had to jump through some hoops to get a quick quote. I had to commit to sign up and got a reasonable amount of information.

When the U-Haul box people showed up with their containers, I sent them away and got PODS because I was not happy with the U-Haul choice that they brought out to me. I immediately changed and I ordered a 12 from PODS. They brought me a 16, which ended up being perfect. Their delivery and pickup guys were great. But I didn't realize that I’d pay a pickup fee. That was not explained to me and I learned about it only when I called to get my container picked up. I also had to pay it upfront. Other than that, it was a good deal overall.

We spoke to a PODS representative to book our container. What we got was definitely big enough, and they helped us decide. The pickup and delivery of the pod were really easy. The only thing was we needed it back by a certain time, and it wasn't clear to me that they understood that it was coming back to the same address. Other than that, I'd recommend PODS.

A neighbor used Pods and I went with them as well. I spoke to a representative and our interactions were very pleasant. I got a medium container and I had friends and family to help me pack. I haven't had Pods pick it up yet ‘cause I'm yet not done.

PODS's services allowed us to move out of our one home before we actually found another one. We were able to store them for a couple of weeks before we had to move again rather than get a moving van and rent a storage unit and having to unload it there and then load it back up and then move it to the new house. With PODS, it was just all in one sweep. They picked our stuff up and stored it in their warehouse. I called them, they brought it to the new house and we got them unloaded and then they took them back. It was very smooth.

We were moving from Florida to Pennsylvania, and we liked the convenience of PODS. We booked their 16 feet container. That was the right size for us. We tried to secure it with rope if we needed it but for the most part, it was all fine. While it's not cheap, the pick-up and delivery were great. The only thing is we wanted to know the drop-off window a little bit sooner than it was because we were timing our move very closely to the days of receiving and dropping off. However, that only matters for those who live in the HOA communities like we did. Most people get them for the month, so they wouldn't care as much.

I needed a pod to store stuff from my garage so that I could have the inside of my garage redone. I had some plastic panels installed inside my garage. At the time, Pods was running a sale. Those pods are expensive to me. You always hope for a better deal, but I was not upset with the price. I also couldn't find anybody else that had anything around my location. I found about four different places online, and it seemed like a couple of them didn't have anything in this area, and another one was more expensive, so I went with Pods. I have never done a pod before. I did not know what to expect. But they knew what they were doing, and they led me right on through it. They were able to answer any kind of questions that I had. It went very smooth.

I moved from Florida to Kentucky. I went with Pods and it was easy when I was talking to somebody about a quote. It seemed like a pretty simple process of how to do it, and I felt like that simplicity of it was something that I was looking for. I got a 16-ft pod. The only adjustment I had was a 16-ft pod wasn't big enough for everything I needed to move, so I would tell others to make sure they know how much they need to put in that pod and making sure that that one pod is good enough, or if they need another one, then make sure they know that before they get it. But, overall, it was a good experience.

The men that dropped off and picked up the pods were great. There was a third man but didn't his name. Thank you to Etson F and Steve. Also the staff on the phone was very helpful. Answered all my questions.

I researched online and then booked PODS. I got a phone call and the gal I spoke with was very knowledgeable and friendly. She gave me savings ideas. We had a pod delivered and we put the items in it, and PODS transported it across several states. I'm glad we got the large pod. We filled it up. Packing was very easy to do but it was our fault that there was a little bit of shifting when the pod arrived in its destination. Both pickup and delivery were seamless.

Everything went perfectly with PODS. I used them for moving and storage. I did a moving company as well and they were both well needed. I talked to somebody at PODS to book my containers and everything was great. It was a positive experience and I would recommend them.

We used PODS for moving and storage. Originally, I tried booking the pod online. Their website was easy to use but there were certain parts that weren't clear. So, then I had to call and ask for clarification. I also just felt more comfortable talking to someone on the phone. The only thing is I thought that the call center was out of India. It was really hard to understand the person. Ultimately, we were able to get everything taken care of, but that was after multiple clarification points and trying to understand one another. So, that was frustrating.

PODS LEFT ME STRANDED!!! They refused to deliver to my final address which was in the same state where they were storing my items and was under 100 miles away. I was told "we do not deliver to that area, you will need to hire a moving company with a truck to come to our POD storage facility, unload your items into their truck and have them deliver it to your home." Never, at any time, in any of the conversations with their representatives, was I ever told that there were areas they would not deliver to. IF they had mentioned that in the first call, I would not have hired them for my move from Florida to Georgia. I explained to them that this was putting me in a stressful position because I am elderly and disabled, but they did not care. BEWARE!!

This Company's Incompetence is profound. They lost my container with all my components inside. Currently, I am being told my container arrived at a facility that does not even exist. There is a complete disconnect on all the moving parts that occur when you move. I paid for services I did not receive and haven't heard back from anyone about being refunded. I ordered a feature they offer called city service for +500$, and I paid for a mover, 50$ an hr to help me unload my container. The container never showed. I completed wasted a whole day and paid for a mover that sat in his car and waited for my missing container to arrive. Do yourself a favor and DO NOT USE THIS COMPANY. Complete trash.

I made a preliminary call to Pods five weeks before I booked. I appreciated the information that I received. The decision to book the pod after that, it was a no-brainer. About five weeks later, I set it up. The rep was amazing.

My experience with Pods went smoothly. Everything was on time and as ordered. The rep I worked with was very informative. They were very good, professional, reliable and friendly. We got one 15-foot and one 8-foot and it was a positive experience.

Scheduling the move initially with PODS was fine and easy. But any time I had to call them to change or talk to them about anything, it took five minutes to get hold of an actual person. They kept wanting me to text and when I did, it would take an hour for somebody to get back to me. So, that was super inefficient. But they always helped me out and fixed the issue I was having. So, that's something. The move was from Colorado to Alabama, which is about 1,600 miles. The communication from the drivers was good. They would call 10 to 30 minutes before arriving, and they were all very nice and helpful. The only other issue was the delivery of the pod. I was told it would arrive in 9 days, but it arrived in 10. I had planned my move around that timeline, so it was a day late. But it all got here okay. So, that's alright. The quote and final cost did not change, which was good. But it was a little bit expensive.

From the first time I called PODS, I knew that my moving experience was gonna be doable. I’m 72 years old and I was not sure how to do it, but I ordered the pod. They explained all the pricing. Then a call came saying my pod was on its way. It was all set up it. It was shown to me how to do it. My college hunks loaded it up for me. We locked it up. PODS then picked it up when I was already in Virginia, which made it a good experience. I didn't have to wait around for that.

Using PODS is convenient. I've used them many times. I recently used their services to move some items from my house to my daughter's house. I initially set it up online, but I eventually talked to somebody. Everything was great. The pod was delivered swiftly. We've done it before. We knew what to have ready. It was the same for what I've sent to my daughter's house.

PODS answered the phone when I first called. Nobody else would. I tried to do the delivery in three pods to stagger the delivery. The guy was awesome. He was on the phone for two hours with me. He was super patient and walked me through the whole thing. I was very pleased. The people were very polite, efficient, and nice about the whole thing. They listened to everything I asked for. They were the ones who said, "Stand where you want the edge of the pod to be so we know how far to back in next to your driveway."

I was moving my mother from California to Virginia to be with me, and PODS was the only option I knew about at the time. I had seen it before, so I went with it. I was only packing out a room and I got the smallest pod. It was clean and we were given a lock. From the beginning, the whole thing went well. We had a date for delivery in Virginia that was set for the 6th or the 7th. The team had texted me and said they were coming. There was no cancellation, but nobody showed up. So I had to call back and rebook. We got charged an additional $289 but it wasn't our fault that we were rescheduled. But other than that, everything was perfect.

I was referred by POD to a reportedly reputable moving company and informed that if the packing took less than 4 hours, I would be refunded part of the 800.00 charged. They were done in less than an hour because I had done all the work, and it was just a matter of stacking the boxes in the trailer. They did not honor the agreement. Buyer beware and also note that if you are one day late on pickup, the company will charge you the entire month's storage fee. I have since found more reasonable and less expensive storage/moving resources. Lesson learned.

This was the second time we used Pods for a major move. This move went smoothly both in San Jose, CA and in the Frisco TX area. Drop off & pick up of pods was as scheduled. And the driver waited to be sure we could open the back of the Pods before he left since the driveway had a slight incline. This was vastly different than our first time around in 2022 when one of the Philadelphia area locations had scheduling issues and an empty pod was left for many weeks after we had moved. My experience is to schedule exactly the # of pods you need and the exact delivery location and dates without changes - this is how the system works best. And the quality of service varies by the local Pod location. Grateful for the McKinney & San Jose crews who did a great job this time around.

My experience with Pods was great. They were a little cheaper than one other place we checked out. We're very satisfied with their service. The scheduling, the timing, the website interface, the level of communications, all in all, were very good.

There's a lot of brand recognition with Pods. We saw online ads and when we moved state to state, it was the easiest and most affordable option. Their customer service was great too. From start to finish, there was really good communication and people were on time and helpful. We had a really good experience. There were some times when I was told I could do things in the app or on the website or through the portal, but I ended up having to call and doing it myself. But it wasn't a big deal because the response was really quick and we were able to take care of it. I just had to call instead of go through the portal.

I had seen PODS around and when I decided to book with them, I started the process online and then also talked to someone on the phone. I was getting quotes for a long-distance move as well and trying to figure out different things. The service was great. Everything was super easy and wonderful, and I was super bummed that the pricing for an in-town move was very reasonable but moving state to state was much more expensive. We had to go with a different route because there was a much more affordable option that was less expensive than PODS. Other than the pricing, I didn’t encounter any issues. I was able to move up my date online a couple of days ahead of time, and that process was also very easy.

My overall experience with Pods was fantastic. The customer service I received from them was good too.

This company has been nothing to accommodating!! Brought the pod to my house, parked it on a dime, gave me time to load it up. Moved it to my rental until my house was ready. Then moved it to my house, gave me a few days to unload it. Then came over for the final pick up. I would use this company again in a heartbeat!! So respectfully of my property and very professional.

My experience was when you set up an order/contract it will be with an English 1st languge representative. When you go to schedule pickups and deliveries - English isn't their 1st language. All were friendly but some were easier than others to understand. I did not use a phone app for my Pod business as I prefer my PC. That being said I consider myself PC proficient and have many accounts to deal with online HOWEVER I found the "online" account much lacking in my ability to see an ongoing tally of costs per month. I only found PDF downloads to see previous transactions. Maybe I couldn't figure it out. I certainly tried.

I had an outstanding experience with PODS and wanted to share it with others considering their services! Everything about working with PODS was professional and efficient. Their booking process was straightforward, and their customer service representatives were knowledgeable and responsive throughout my entire move. The delivery team arrived on schedule and was incredibly courteous. They carefully positioned the container exactly where I requested it, making sure it was accessible for my moving needs. The container itself was clean, secure, and completely weatherproof.

Beware of surprise costs. PODS will make a boneheaded error and make you pay for it. Here's what happened: Moving from NC to Ohio, and we needed to pack up our things early, before we'd had a chance to find and buy a home in OH. The delivery, packing, and removal went fine. We had told the PODS folks we were buying a house in the Cincinnati area, but didn't have an address yet. They said no problem, and shipped the container to a storage facility in Lexington, KY.

The customer service with PODS was over the top. They were very personable. They treated my wife with the utmost respect. We were very happy with PODS right down to the delivery guy. When he was trying to deliver the pod and pick it up, there were all types of road construction, bridge work and stuff like that going on. He had to bounce from one side to the other, he was over the top being apologetic for something that was out of his control. So, we had a very great experience.

I started doing research online. There is a website called moveBuddha that was very helpful in talking about the various options for moving oneself, everything from U-Haul to containers to traditional movers. I saw Pods and went with them. Their customer service was outstanding. I had two 16 foot pods for my move. I had multiple drivers in terms of dropping off and for mine to fill, picking them up, delivering, and then picking up the empties. And it was just a seamless experience.

We were moving from Florida to Ohio. I had used PODS once before and the circumstances were that we wanted them again. The booking process was easy. I started online, but, there were phone calls involved too because things changed. We told them what we had to move. The size they recommended is the size we needed. And the pod people also recommended movers for us, which we took advantage of. We're very happy with what they did. They said they were gonna be there and at what time. They also notified us as far as a three-hour window. Everything was great in our experience. Others should use them because they do what they say they do and they're very reliable.

I see Pods all over and my friends have used them. I was remodeling and needed storage, and their price seemed reasonable. We booked with Pods and they delivered on time. They also picked up when requested, and it was fine.

I went with PODS around their commitment to getting my furniture in Florida when I needed it. I told them the date and they said, "Then, okay. If we're gonna be there on June 24th, then we need to have the pod picked up by June 16th. And we can drop it off on the 10th of June." We worked backwards from that and everything worked perfectly. I couldn't have been more happy with how their timing was and their drivers, too. Everything got to Florida on the day and time it was supposed to. Everything was in great shape. I like to think I packed well, and that was probably part of it.

Moving long-distance, about 2,500 miles in our case, can be a lot, but our experience with PODS was actually great. They stayed in touch constantly and updated me on exactly what was happening at every step. When it came time for the initial delivery, they got the pod to us right in the early part of the window they’d promised, and then they picked it back up within the first half hour of the window that they said they would pick it up.

We were doing a home renovation and needed storage. Our neighbor used Pods, which is how I saw it. We booked with them and pickup and delivery were extremely seamless. The driver did it so quickly when he picked up that I missed him, but when he dropped the pod off, he was very pleasant, friendly and quick. The price could be cheaper, but I would definitely recommend Pods.

PODS - you need to do better. Your customer service is terrible. I found it impossible to get a quote. I went to the website, entered the from and to zip codes. Next screen: "We’re preparing your quote but we need your email so we can send it." Next screen, "Your quote is ready but before we can send it we need your phone number." Next screen: "Oh and we need your first and last name." Next screen: "Your quote is ready but now you have to call this number." I called the number and it was obviously a call center. The person on the phone, who was difficult to understand, wanted my address, phone number, name, everything again! I was not comfortable giving that information and asked if he could please just give me a ballpark based on the distance and size of the container. It’s not rocket science. 8 ft container going from here to there. Approximately *** dollars. He put me on terminal hold. I never received a quote.

WORST CUSTOMER EXPERIENCE EVER. I will never book with PODS again and advise others to do likewise. Oliver in “customer service” is terrible!! Couldn’t answer my questions. Wouldn’t honor the original deal made when booking (they promised a free first month rental but I was charged for it on delivery of the unit). Refused to transfer me to ANYONE else who could help. Kept repeating he was Costa Rican and laughed at my request for transfer. I told him his personal information was of no concern of mine and he told me that I should care that he is Costa Rican. Did not help at all.

I am very happy with the entire experience, from the timeliness and professionalism of the drivers, to the cleanliness of the container, to the lack of ANY damage to the contents. It was exactly what I had hoped for in our move, and why I went with PODS over a conventional mover for everything but furniture.

Everything went well except needing to make last minute changes locally (Hawaii). Not having access to the local people and not having 24-hour access to the national office made for some stressful moments. I would recommend changes in order to have the ability to contact locally or on weekends/evenings - especially since moving is often across multiple time zones.

Great experience with my first time using PODS. Price was competitive. It was dropped off and picked up at scheduled time with no issues. Customer service was very helpful to answer questions and give a quote. Everything can also be done online if you don’t want to call. Choose your date as far in advance as possible for POD pick-up unless you’re flexible.

We used 2 pods for moving. We had to store them for 6 months. Every employee we dealt with were extremely helpful and answered all questions. Everything arrived intact and nothing was broken. However, we did use our own choice of packers. They were helpful after the pods were delivered we had trouble opening them and the driver was very courteous and helpful. Would definitely use them again if we moved.

We were very pleased with the service we got with the PODS company. The initial phone call and set up gave me all the information I needed to be confident in hiring this company. The delivery and set up was easy and convenient. All the delivery drivers were very professional and courteous. The on-line updates, text messages, and phone calls came in a timely manner. I would highly recommend PODS.

When we decided to move from Seattle to Las Vegas, we decided it was going to be DIY to keep the cost low but were somewhat concerned about the logistics. From the time I had my initial conversation with PODS, everything went smoothly, and all the timelines were executed flawlessly. What made the experience greater was they partnered with Pack & Load Services to help load and unload our Pod. Without them, the whole move would have been full of anxiety. I would highly recommend PODS for their moving services; it's not full service but the value that we received was worth it.

Brewster ** did a great job contacting me and was right on time. He had great customer service and was very friendly. He was extra careful to make sure that the pods tires stayed off the grass and placed the pod in a perfect location. I have had good experience with all the pod drivers. Were very polite.

Ricky was awesome and so accommodating. Highly recommend using PODS again! Made moving easy and painless. From start to finish it was simple and stress free. As much as I hate moving I would do it this way again for sure. Great customer service even in tricky positions. Highly recommend!!!!

We had a very simple "move"- take one roomful of furniture out to the POD, and move it back in ~2 wk later. Everything went great - Chris, the tech who delivered & picked up the POD was an absolute gem. My only beef is that PODS only delivers/picks up from our community 3 days/wk. Also, I thought the price for what we needed (admittedly sort of unusual) was steepish.

I used PODS on the recommendation of a friend and could not be happier that I took her advice. They helped me find an excellent group to help with loading and unloading my PODS (BIG shout out to THEM MOVERS - especially Chris & Joe!) I used a box truck mover on my last move and it was a disaster. They upped the price almost double when they arrived. Boxes were lost or stolen and furniture and items were damaged/broken. There are no such worries with PODS!! Communication was excellent. They do what they say they will do when they say they will do it and there are no hidden fees. Your quote is exactly what you pay. I will never use another mover! PODS has earned my trust and all future business.

PODS is the best way to move. Their prices are fair, the workers go above and beyond to make sure you get what you need. My POD spent a month at their facility and everything was in great shape when I had it delivered to my new house. Compared to renting a truck PODS takes out all the need to drive and their professional drivers have no trouble putting your pod where ever you need it. Customer service worked with me when ever I had an issue and helped me solve it. This company is great and I would highly recommend!!!

PODS has made our cross-country moving experience so much easier! We appreciated the whole team's professionalism, punctuality, open communication, and effectiveness. We set everything up in one phone call. It was great having the opportunity to load the container for a week and unload for several days without having to drive anywhere or haul the things. Nothing broke, the pricing was transparent from the beginning, and we had an overall-smooth experience. PODS are definitely worth it!

Overall good experience as we started with a 8’ container in early January for storage and then added 2 16’ containers when we moved at the start of May. Your Conway SC office/drivers were great. Followed guidance, call ahead well before the delivery. Great service. The Greenville NC office/overall were not that great. Poor communication, did not call until they arrived on the first day and on a few of the follow up services, placed in the wrong location, and drove off my drive away leaving ruts and going over a rose bush. Called customer service the night prior to first placement in NC. They did not relay any of the instructions to local office. We did not close on our property until that afternoon and could not place the unit until we actually owned the property. The unit was placed early and previous owner was upset and raised an issue.

The Pod method was great. We had our on movers to pack the pod for departure location but used a Pod recommendation for the unpacking. The drivers were awesome and timely. The unpacking movers were efficient and meticulous! The only improvement area would be in the "night before email notification". We didn't receive the emails for the last two Pod interactions... Although the window did show the day of on the MyPODS website and the drivers always gave us at least a 30 minutes heads up.

Awful experience. Would not recommend PODS to anyone. What they don’t tell you when you initially sign the agreement is that the dimensions they provide for the container are the EXTERIOR dimensions and do not reflect the interior size. This led to the loss of thousands of dollars of furniture that we had measured before receiving the pod and would have fit had the interior dimensions of the pod been accurate. They tore down our power wires when they picked up the power lines when dropping off the pod and then just left us with a downed line costing us time and money. They don’t tell you when the container arrives at the destination forcing you to continue to be billed for their way overpriced storage fees which for some reason start when the pod first arrives empty to your home.

I was moving my family from New Hampshire to Orlando and used PODS to not only move my house but later on my truck. Both times I was very impressed with the service. They are very communicative both during pickup and drop off. They were always on time for both and everything was delivered in the same condition as when it was picked up. The only thing I wish they had was a way to track your items during transit. Luckily I had a GPS tag that I used with my truck and could follow it the entire time. Finally, and this was not due to PODS, but they outsource the unloading services to local companies and when the person showed up his buddy never arrived and so he and I had to unload the entire POD. However, PODS apologized and discounted the rate 50% which I was very appreciative of and they called several times to make sure I was satisfied. I would definitely use them again and would also tell my friends and family to use them.

Two PODS put rust all over my driveway, we also have roaches in a brand new home. Do not go over one day past monthly charge or you will be charged an entire month, and they are unwavering in this regard. The cost was considerably more than the quote. BEWARE!!!

We loved PODS. The whole experience, the service and the product were all outstanding. Darron came to pick up and haul away our pod. He was friendly, prompt and professional. Our needs changed multiple times, in terms of moving and storing our POD and it was seamless and easy. Highly recommend!

Order# **. Called 3 times about getting my weight tickets for the pod. It has been charged on the account but haven't gotten anything yet. Everything else has been fine but took a start for every phone call I had to talk to a foreigner.

If you’re planning to store your property for an extended period of time, I highly recommend finding another company. Our pod was stored in their Greensboro NC location and when we got our Pod back, it was infested with mice. Everything was destroyed and full of mouse urine and feces. We had no perishables in there and our furniture was destroyed. Zero effort on their part, keeping your property safe - beware! Also, their insurance covers nothing unless it’s a fire or struck by lightning. We had insurance through them and even then, our claim was denied. I wouldn’t use them ever again or recommend them to anyone!

I received a quote for our move from another highly rated company and one from PODS. The other company tried some hard sale tactics, and were pushy as well as condescending. Everyone I spoke to or came into contact with was very attentive; and explained the process, or their portion of the process to me. The price was less than the other company with no hidden fees. Every step was on time and went smoothly. We would definitely use them again, especially for a long distance move!

I will never work with PODS again. Never. Completely unreliable service. On Yelp in my area, they have a 2-star overall, dominated by 1-star ratings. I made an agreement with PODS Moving & Storage to deliver and pick up an 8-foot pod within a 4-day time frame, and they failed to deliver it at all. Just never arrived. As a result, I suffered much higher shipping costs when I was forced to quickly hire another shipping company - This was made necessary since the lease on my apartment was ending and I had to get my cargo out of my apartment, AND I was set to move away from the area. (Everyone who has to move has their own deadlines. You will too.) During this whole very stressful ordeal, it was made clear to me by PODS Customer Service how many problems PODS logistics and warehousing was having and thus why they could not deliver. (I was told there was a missing driver, very busy warehouse, etc...)

The customer service of PODS was good. The delivery driver who dropped off the pods in San Antonio was fine. Everything went good. However, I had a little issue with the guys that picked up the pods here in Oklahoma City to return them.

I was shopping around for the best price and PODS delivered. They were extremely prompt creating me a log-in page once I agreed to their service over the phone. I was able to make any changes online within the time span allotted to make changes. They quickly verified the changes. The POD was delivered and picked up on schedule and I didn't even have to be there. The POD was clean and placed exactly where I wanted it. Payments were processed accurately. I will definitely use them in the future. PODS made it easy for me.

I don’t normally write reviews, but I feel like people need to know what they’re dealing with if they book with PODS. We planned our move from NY to GA for months, had our POD scheduled to arrive Friday 6/27 so we could be out by 6/30, and then delivered in GA on 7/11 (the only day my husband could get off work to unload it). Instead, we get a call last minute at 8:30 AM Friday 6/27 — saying the POD won’t be delivered until 7/1. Zero notice. Zero accountability.

We had used PODS before when we had moved our house down here, and they make it very easy for us old customers to come back. They were very friendly and helpful. There was no trying to upsell. They were very clear about the pricing. I didn’t have to negotiate. Their process was very easy and worked out very well. The guys during the pickup were all great. Everything was flawless.

I used PODS for moving and storage. They picked up my stuff and took it to a storage lot till my place here was finished, and then they delivered it here. And I chose to use them because it was easier for me in many ways. They could just drop the pod, and then I can load what I wanted to load from my house, and take my time doing it. It wasn’t like the truck was there and had to get going.

We had a positive experience with PODS. We used them for moving because it was much more cost-effective. We got two pods from them, a 16 and an 8. And every single one of their truck drivers was incredible. We had different ones every time. They were so talented. It was impressive. And they also gave us a pretty good quote.

I only moved 15 miles away. We didn't wanna use a moving company and I heard some good things about PODS from people who have used it prior. So we went with them, and the moving process was very pleasant.

I needed a place to store my household goods for about a month while they prepared an apartment for me, and PODS did an excellent job. I did it all online. I just booked it and set up the date. I had the pod for a little over a month and a half, and it was exactly what I needed.

I had to move some of my stuff. My cousin went through the same thing and she mentioned PODS. So, I went ahead and scheduled with them. Booking was okay. I inputted my information online and then it told me to give them a call. The pod was initially supposed to be put in my driveway, but it was a little too narrow. So, the driver suggested we put it somewhere else, which was totally fine. It was easy to work with the nice gentleman that time, and it was smooth.

PODS is a great company. The only service I needed was to put a pod in my driveway so I could take everything out of my garage because I was having my floors redone. Then, they had to take everything out of the pod and put it back in my garage. So, they delivered on time, set it up for me, came back, and picked it up. They did a very good job, and they were on time. I chose because they had a unique way of unloading and reloading the pod on their truck. They have a 4-point lift that lifts the pod up in the air, and they drive the truck out from under it, and then set it down on the ground.

It’s the fourth time we’ve used PODS and we’re very satisfied with them. Other than having to do the back work, we're okay. Pick-up and delivery both went well, and everything was fine. We had to change the delivery time of the pod for the move because of circumstances, but they accommodated us and it all worked out. It’s a little cheaper, but you have to be ready to work.

My daughter used PODS in Dallas and we used it for storage while we did something to our garage. We did it when it was on sale, and we had it for almost a month. Everything was what they quoted us, and scheduling was perfect. They delivered when they said they were going to deliver and they picked up the day after I scheduled it. I would recommend them to anybody because it went very smoothly and it went exactly like they told us it would.

I went with PODS because of convenience and their ability to load up in advance of move day on my own terms. I did my move in combination by using a moving service and this company. The prompts to remind us of the book, the options to tell it where to go on my property, all that was very helpful. Although interactions with the PODS team was minimal, the experience was smooth and fantastic.

All PODS staff with whom I interacted were friendly and professional. But the reason for the 2-star rating is that I believe the driver that delivered our POD was not skilled enough to use Podzilla to put the POD where wanted it. We later discovered a neighbor in our development did have a POD delivered to an exactly equivalent place where we had wanted ours. On the delivery day, the driver convinced us to place the POD where it obstructed access to our garage. In hindsight, the inevitable happened and we scraped the car on the POD while reversing from the garage. We scheduled pickup the next day, never used the POD, but still paid the first month's rent and delivery and pickup charges. A very dissatisfying experience.

If I could give zero stars, I would!!! Do not, I repeat do not ever use this company!!! Complete fraud!!! I have been on the phone with multiple issues for four days now and still no resolve!!! My 88-year-old mother is disabled and is in early stages of dementia! I am in the process of preparing to renovate her home in district of Columbia to ensure her last days are comfortable and manageable!

PODS stored my furniture and moved it from ME to MN. However, after hiring a PODs approved mover who 'has packed 1000's of PODs), furniture was damaged. Most was minor that I could repaint. However, a family heirloom Hoosier sustained significant damage ($500) and after filing a claim, I received nothing. They blamed me and the mover who they recommended and suggested I go after them...a small company from Hire a Helper. Bogus!

Got a quote and was taken back after explanation I agreed. Called for pickup this part not being explained was a shocker 478$ to go 4 blocks away literally in same zip code. First month rent 399.02 second month 402.11. Do yourself a favor. Buy a used enclosed trailer and sell it when you’re done. ** Customer# On receipt you can see deliver is stated to be 90.30$. After a hour of trying to work this out decided to unload and have them pick it up.

Overall I was extremely satisfied with the way the move went. There were a few things that could have been better but nothing that wouldn't stop me from using PODS again. I would strongly urge future users to tie off in front of the door so your moving items don't shift against the door.

Pods is an excellent choice for people who are moving. It was an excellent choice I made to hire pods. It was also extremely reasonable in price. The service was excellent. The drivers were excellent, kind, friendly and knowledgeable. I would recommend anyone and everyone who needs to move to hire pods!!

We had two different pods. We are very pleased with our pod service. The delivery, pickup and storage was excellent. They communicate very well with you regarding where to place the pod, etc. We had our items in there over a year. Everything went well, thank you so much. You’re very prompt, very punctual very professional and very good. Thank you! I would definitely recommend you to a family member or friend! 😊 Carolyn **

I had the interior of my garage painted and epoxy floor done. We have a lot of stuff in our garage. The PODS worked perfectly to store my valuable for the three weeks my garage was being renovated. Both the drop off and pickup was painless. The drivers were courteous and very good operators. The driver was able to position the container in the exact spot in my driveway. I needed change my pickup date a couple of times which was easy to accomplish using the PODS website. Overall, very pleased with the price and customer service using this service. I plan on having my floor replaced in my kitchen and living room next summer. I will definitely use PODS to store all our stuff.

Rented a PODS for storage after a move for my handicapped mother in law. I received a quote for a recurring payment of $139.30 plus $10.00 for protection plus tax. Received first bill of $199 plus the other fees. Got on the online chat and it said someone would be on within 17 mins. After 45 mins I hung up and called customer service. The lady that answered spoke very broken English and said it was a 1 time discount even though my quote says recurring. She never took ownwership of my issue and kept cutting me off when I would try to explain what was going on. She kept telling me that what I was given before I checked out was a estimate even though it says Quote. She kept telling me that I didn't understand and that I was reading it wrong and that it was all valid. She refused to transfer me to a supervisor several times and told me that a supervisor couldn't help me either.

In the process of moving from one home to another home in a different city we contracted PODS for excess furniture, furnishings, and clothing. Our delivery date was yesterday, June 19, with the delivery window of 2-5 p.m. We only knew that by calling the PODS customer service, if you want to call it that. No email or text. However, we did PODS text and emails several times several days earlier warning us if we were going to cancel our date we had to do it by a certain date and time. Probably because it would inconvenience them. Different story when it inconveniences the customer.

The entire experience made moving stress free and convenient. The delivery drives was exceptional. He explained everything, including how to use the lock and packing. The delivery driver was also friendly and knowledgeable. If I move again it will definitely be with PODS, As all I had to do was pack and unload, it truly was a "no worries" experience.

The telephone agents were professional and patient and helped me book my cross country POD. The delivery and pick up staff were friendly and easy to work with and showed up exactly when they were scheduled. The pod was exactly as described and overall I had a very positive experience.

We rented a PODS container to hold furniture and boxes as we redid our floors and got ready for a move. It was so simple to schedule the drop off and pick up. The unit was clean and weatherproof and the customer service was great! We kept the POD for two months and never had an issue with it. It was amazing to watch the delivery men put the POD exactly where we wanted it. We will use PODS again!

This was the hardest move that I have made, but PODS was a great help! They worked with me to schedule my drop offs and pickups. The drivers were friendly and answered all my questions. I had them pick up some items before listing my house and then return when I was ready to complete my move.

Everything went great. Will use your service again if needed. Told someone how good the service was twice this week. Delivery was on time. Enjoyed watching the process of set up. Personnel was very professional, polite and efficient. This was my first time using PODS. Found the price very reasonable. Pick up went as smooth as delivery. On time, personnel very professional, polite and efficient.

Pods stole money from me by overcharging me. They got caught. I've recently discovered many others who have had to sign an NDA for their refund from pods. Anyone out there that believes they were scammed by pods, please contact me. Everyone, check your detailed receipts for the dates, the storage time, etc. I had use 13 days of storage and they charged me 2 months worth for 2 pods. They also extended the dates they picked up my pods. They told me they gave me a 30% discount and it shows only 1 time on 1 item. It's ridiculous. I pestered them for weeks before they agreed to refund my money. I never received it and they told me they didn't have my address! What a joke - they dropped off and picked up the pods here!! OMG! Asking all previous pods customer to check your bills. I would like to get a class action lawsuit going. Contact me on here.

I don’t like the fact when there’s a problem, for instance weather, I’m get a call and talking to someone in FL. instead of the ofc in the state and area I’m in. Md. (Salisbury). Someone in FL telling me the weather that’s in MD. and telling me they can’t deliver my pods because of potential rain and I’m in the state, I think I know better.

My experience with PODS was very favorable. The driver dropped off my POD without damaging my driveway or yard, and was very friendly and professional. She knew what she was doing. I had the POD for about 3 weeks for storage at my house. When the driver came to retrieve it, I was pleasantly surprised to see the same driver as before. Again, a professional job moving it! She had it loaded up on the truck, before I got outside! Again, no damage to my driveway or yard. I would use PODS again!

For short term storage during a move - it was exactly right for me. No need to get a truck or flat bed trailer to take to a storage facility. PODS was the answer for me. It's not cheap, but it served my purpose. Couldn't raise the door on the POD the day after delivery. I called the facility, the gentleman that delivered the POD assured me he would come back out to see what the problem was. Sure enough, later in the day he came and was able to raise the door. He showed me some tricks and well as sharing some packing tips for my goods. I was amazed he came all the way back out. GREAT SERVICE!

Called for a quote… Entire process was thoroughly explained. All drivers dropping off and picking up container were super nice. Received texts, emails, phone calls throughout the entire process. My only “complaint” was the timing of the texts and emails. I’d receive a text stating that I needed to confirm my pick-up date and to check my email to do so, but the email wouldn’t arrive for an hour later.

We had 2 pods for approximately 10 months. All the drivers involved were very friendly and each went out of their way to be accommodating. Picked up at 1 location, delivery to another location to final pick up. Overall the pods was a perfect way for our move into a smaller house, very convenient. The process to set up everything was super easy and we were pleased with the progress. With convenience came a price. The pods were pricey.

PODS made my move from St. Petersburg Florida to Cincinnati almost effortless. The POD was delivered exactly when it was stated it would arrive and picked up exactly when they said it would be. The people at PODS were informative, patient even when I changed the size of the POD twice and the drivers were helpful and pleasant. The move went without a hitch.

Before checking with PODS, I already booked a different company that asked for deposit and keep changing and increasing the payment. So I cancelled with them. With PODS, it was easy, the contact person was so nice and every steps are properly communicated. The payment is done only after certain steps of the move. Easy to change schedule and they tell you every single time what’s going on. No worries and no issues.