PODS Reviews

Every step of the process I was well informed and thoroughly pleased with the service and professionalism! Love PODS! Would definitely use again and refer to friends and family as well. Thanks for making our move as uncomplicated as it could be. All the drivers were professional and very polite and personable.

Great to deal with! Highly recommended. Communication from start to finish is exemplary. Customer service reps speak informatively and the delivery drivers communicate times and follow up on them. I will do business if needed with PODS again.

This was my second move with PODS, 9 years apart--both excellent! The customer service people who booked me were trained, and knew their job! Their computer app was easy to understand, use and pay my bills! The drivers for drop off and pick up of the PODs were clean, neat professionals who can drive the podzilla with amazing skill! And the ease of moving with a POD, to pack it over days at my pace is a concept that I applaud! It lowers the stress of moving. Highly recommend!

My experience with Pods would been five star but, the service you recommended, pack and Load was a problem! On the first pod being packed. A young man the crew stole my gold Amex card. They did nothing for me. It cost me extra time, 4 days in a hotel waiting for my new card. I called Pods and didn’t get a call back. Very poor customer service.

Everything from customer service, to arrangement, to dropping off the container to picking up the container and to delivery of container, it was seamless. Driver was really professional. He explained to me how pack to avoid content obstructing the door. He also show me how to unload everything. Price structure was clear, not confusing. I would recommend PODS. Good.

Having now unpacked everything, I am extremely pleased. I had a lot of fragile items and they were transported across many states without damage. Everything was handled efficiently! All staff were professional. We were first time users and would recommend using PODS to everyone. There are vendors who will all help you pack and unpack.

As an older man and not very experienced in on line work. I was able to talk to a person both up in Massachusetts and where we moved to in North Carolina. I was always informed where and when my belongings were. Found every person I spoke with friendly and professional especially the POD drivers.

This was the best decision that we could have made with our move from the GTA area to the Ottawa area! The fact that we got to pack the PODS was fantastic. We only had 1 print with broken glass, but that was on us. I fear that we may have had more broken/damaged items if we had gone the traditional way that people move! The drivers for drop off and pickup of the units were great! Good to see that you employ awesome people! Thank you for making our move a little easier!

From those on the phone to delivery and pickup personnel are all polite and efficient. I highly recommend Pods for your move. Pods tries hard to satisfy your requirements for placement of the Pod both for delivery and pickup. The Pod holds more than I originally thought. The cost is fair for the service you receive.

What an easy move across the country! PODS stored our items until our move in and everything was good when we unloaded. Storage was huge for us because our new home wasn’t ready for 6 weeks after moving! Moved from Sarasota, Florida to Henderson NV and using PODS made that move easy!

We needed a way to store personal and household items during a home renovation. Didn't want to pay movers to pick up and deliver, so we went with a POD in the driveway during the project. Perfect solution to our needs... We had our belongings right outside the door, accessible when we needed them.

I rate this company outstanding. My reason is that from the beginning to ordering it, coordinating drop off storage, and then to its final destination. I had all information at my hand and it was always correct. The person who took my order whose name I cannot remember at this time was very knowledgeable And very kind. I highly recommend PODS many people who are thinking of doing a move on their own.

I think the PODS drivers are very skilled at what they do and professional. Our grandson had a blast watching the pod delivered. The pod driver who picked up the pod from final destination was so helpful. He made sure I could open the sliding door before he left. He discovered the load had shifted and tilted the pod to gently shift it back. Good guy. Very helpful. Very skilled. I have nothing good to say about the unskilled, non-English speaking guest workers whom pods recommended. They stole from me and did not secure the load with the pods provided straps. The drivers get 5 stars. The packers get O.

We had an outstanding experience using PODS for a part of our moving and storage needs. We filled a 16' container with 200+ boxes and miscellaneous items. All items were returned to us in the same condition as we packed them. Scheduling both the origination and destinations drop-offs/pick-ups were all done easily online. PODS staff were courteous and helpful. PODS was an affordable alternative to conventional moving & storage companies.

First time using pods and I probably received their oldest wooden pod that after I emptied it there was sawdust-like piles all over floor from bugs or something. The pods in all their ads are are new looking, bright and cleaner looking. Also, I don't agree w/not prorating the monthly fees especially when you get it picked up in the middle of the month. Ordering the pod was very easy, and the drivers that delivered/picked up were great.

PODS made my move so easy. I was able to pack and load the container on my timeline. The live representatives who managed my reservations helped me to understand the terms and charges better. The cost was appropriate for the services I received. I appreciated being able to track my pod once it was in transit. The container was clean, and my stuff arrived safely. My drivers were cautious & efficient.

From the booking rep to the drivers, the communication, the deliveries and pick up, everything was flawless. I believe the price was fair. Not one negative. The YouTube video on how to load was very helpful and nothing was damaged.

Everything went great until the last pick up. Everyone was lovely to work with, their customer service was spectacular until they made a mistake. When the POD was picked up the last time, the driver had no idea what they were doing. They drove in the yard, in the neighbor's yard, and over the fence. The fence broke. All this in a driveway that had plenty of space. And they refused to compensate me. They stated it wasn't their fault, I should have told them the driveway wasn't wide enough. But the driver who dropped it off had no problem getting it into the driveway. Incredibly unprofessional and rude.

Very respectful and kind service fulfilled to the utmost. Such a huge relief to see everything got here undamaged. I appreciated a call that I got from the Boss as well, so caring. I would recommend their team anytime. So on time and kept very up to date with everything. Thanks. P. **.

I did the booking process over the phone and all my questions were answered. It was really easy. I did the scheduling pickup and drop-off on the website and it was very simple. There was no issue with the delivery of the pod. I told the driver where I wanted it and he dropped it there.

As I write this, my POD has not yet left the hub to go from the Midwest to Hawaii. I have not spoken to a person with English as a first language yet, which has led to misunderstandings because of lack of training and communication skills. They have been very polite, and I am sure they are excellent workers in a tough position, but are not entirely helpful. Two required forms about insect pests have held up my POD for over a week because of the POD end of things not providing useable online capabilities. There was no docusign ability, and when I asked for help I was told to find a friend or go to the library! I actually did use the librarian, and they were sent correctly.

When I needed some place to put things and store them, I went with PODS. They had the size I needed, which was the smallest size that they had. It seemed to be water tight and it opened. We dropped it in my driveway and it was very helpful in terms of getting it to the site that I needed it at. But their booking process was long because you can't do it online. You don't get the information directly from the website. There are a lot of things that you have to talk to a human being about and the human beings have problems with their computers. It took a long time to get answers with a lot of down time on the phone. I was sitting there listening to music on hold for quite a bit. People had to go back and forth so that was annoying.

Moved across country using PODS - driver delivered my POD to my house. He decided the door couldn't be opened and took my POD away to POD facility. I was told I had two options. 1) Come to the facility. The POD door would be cut off and I could move my things to another POD to be delivered at my home. 2) Come to the facility. The POD door would be cut off. Move my things to a moving truck. I cancelled my movers and rescheduled movers and rented a truck. Got to the facility and the manager had NO idea the door was to be removed. MY MOVERS EASILY opened my POD door - items were packed in the rented truck. Complained that I had extra expense due to PODS - received an email saying it was my fault. Impossible to get to customer service. HORRIBLE EXPERIENCE and way too expensive with no accountability.

We had a good experience the first time that we used PODS, so I used it again. The booking process was easy online. I had one small pod on this trip and had it delivered, then I filled it, and had it picked up four days later. It was shipped to Salt Lake City, dropped off there and then emptied and picked up. The pod was clean and dry. We changed where we were gonna put the pod and the driver was very flexible in putting it in a slightly different place than we had originally scheduled. He was very efficient, quick, and clean. He dropped the thing off and nothing got damaged. It was all fine.

PODS is a very convenient service and everything went fine in my experience with them. The pickup and delivery were great. The reps were fine too.

I was moving from Colorado to California and booking with PODS was super easy. They had a big discount too. PODS sent updates on where the pod was, and they hit all of their dates that they said they were going to. The delivery of that pod and the pickup of it was perfect. It was a 10 out of 10 experience. The driver was super helpful and let us park in a street-sweeping area because they were coming the next morning and he said a driver was going to come out early and pick up the pod. There were no fines because it was right in front of our door.

Customer ID **. Very poor service. I am currently in dispute with Pods. They are not respecting their contract. The scheduled pickup was November 1 maximum according to our contract. I made sure to call 1 week earlier to confirm and I want to postpone it 14 days after the end of the contract, i.e. November 14, which is unacceptable. Which causes me a real problem because I am renovating and as long as PODS leaves the storage container, I cannot accept my 2 containers of materials. I will therefore send a formal notice to PODS for DAMAGES for an amount of $1500 to $2000 and a reimbursement of what he made me pay for breach of contract. If pods resolves my problem within the day 2024-10-25, then I will remove my review, otherwise this review will remain and many others will follow throughout the dispute.

At this time I would definitely not recommend using pods and their packers. We put in a claim for damages furniture and they were supposed to send a check and never received word back or a check. The packers did not wrap a white antique chair and we had plenty of packing blankets left over and the chair has stains and indentations on it.

I was incredibly pleased at the care the four young men took with each piece of my belongings. Each item of furniture was wrapped carefully and unwrapped and put in place. I was not concerned for one minute about the safety of anything. They were professional and personable. They exceeded my expectations!

PODS quoted me an 8x8 container when I clearly told them I had a 2 bedroom apartment home to move items. Clearly this was not enough space. I called the company 4 different times. They assured me that movers know exactly how to pack these containers. Move day came and it certainly was not enough space. 24 hours PRIOR to my move day I contacted PODS on 4 occasions. Again they assured me this would be fine and they would all have quoted me this small container, they wanted to swap it out for a bigger one ON the DAY of my MOVE when MOVERS had ALREADY MOVED items into the container. I said this is not possible since I had paid Movers to move items and they said they would give me another container 3 days later.

GO SOMEWHERE ELSE! PODS is not transparent whatsoever. They are not worth the money you are paying! Nothing but issues from this warehouse. Storage access: I drove 5 hours round trip to access my POD after confirming the date and giving 3 days' notice. To my surprise, my POD was not available to access. Day of delivery: Again, I wasted my time and gas to drive 5 hours round trip. I arrived at my destination at the latest time they gave in their delivery window (2:45) Now they are running 2 hours late. 5:00 pm still not there. I called again, then they say between 6-9 pm.

Absolutely the most horrible experience I have been through with any company in my life. They tried to get more money out of me after I emptied the containers for rent on the containers because the movers I hired, Bareback movers, left what they didn't want to move in the containers. I had removed my locks which indicates that I am finished with the containers.

From beginning to end we had excellent customer service. Each step of the process was seamless, and the staff stayed in touch with us throughout. Our initial point of contact set the bar high for the remainder of the move. She was outstanding! And each of the drivers were courteous and professional. I would definitely recommend PODS to anyone doing a move.

I would recommend PODS to anyone who is moving. My experience with everyone I came in contact with (in person and on the phone) was exceptional. Special thanks to the PODS driver from Ocala who went above and beyond to help me when she delivered my POD to my new home. Thank you.

Using PODS saved us thousands of dollars on our move. Yes, we had to do a lot of work, but it allowed us tremendous flexibility in terms of move dates. I was surprised to learn that the dates for drop off and pickup were not immediate - a couple of weeks in advance.

PODS is easy to use and probably the most reasonable. I called them to book a container and their rep knew what he was talking about. I got a small pod for one month and the driver put it where we wanted it. He measured it so that it wouldn't disrupt the postal service. He was very knowledgeable and very courteous. The pod was fairly clean but the door was extremely difficult to open. I couldn't open it and my husband had to.

Pods is HORRIBLE at calculating the number of units needed. They were informed of my house size and item count. A 16ft pod (the biggest) was sent and after being filled, half my items were unmoved! I had to hire a Uhaul and get a 2nd storage because of their error. A HUGE unexpected expense! This all happened on closing day so I would have lost my possessions if it weren't for my family helping. It was a traumatic nightmare! Also the items I pre-packed were repacked by the movers because they have their own system. The men that delivered and picked up the pods (Anthony picked up) were courteous and efficient. I would NEVER use pods again!

Excellence all around! Delivery of pod - driver was very knowledgeable - pickup after full went very smoothly--delivery of pod to be emptied - excellent. Answered all my questions. The only complaint I could possibly have is with the pod itself... The door kept jamming when opening and closing... but it did open was just harder than I expected is all!

We were moving and had to unclutter the house to stage and sell - Pods offers safe secure storage for your possessions. Delivered on time and picked up as promised- A few months later they were dropped off at the new home - Everything in good shape, perfect solution to our situation. Would definitely use Pods again- Thanks to all the staff seen and not seen making the service run as well as it does.

I was overall happy with my experience with PODS, however there were a couple issues. While my delivery and pickup was exceptional, the delivery at my new location in Florida was a little disappointing. I had my POD delivered 1 day before my arrival so that I could get started right away with unpacking. When I arrived, I realized they did not face the POD in the right direction as I requested. As well as finding out that it did leak and damaged some of my belongings. Luckily, it want too severe.

The POD was placed on the street in the cul-de-sac with no issues on Oct 14. Several days later when removing the empty POD, the driver of the POD's truck drove the truck onto the neighbor's grass strip between the sidewalk and the street damaging their yard by leaving large and deep ruts. Then the driver moved the podzilla off the bed of the truck straight over the pod. No protective material was placed on the neighbor's grass. Incompetent driver/employee. My point is to ensure you have someone watching during container drop-off and pick-up. This is my 2nd long distance move with this company and first issue with the quality of work/service. Claim filed with the company. We will see how that is handled with their insurance provider.

I had a great experience with PODS!! From customer service to the gentlemen that delivered & picked up!!! All were very pleasant, patient, knowledgeable!!! When they said they would be here they were on time & called when they were on their way. I would definitely use again! Thank you!!

Excellent customer service specifically the drivers and process/timelines excellent. The only thing that could improve is offering a special discount when ordering more than 1. I was told why there isn't a bigger pod and I could have used 2 but price not that much cheaper. So a good enough discount would have prompted me to do it.

Terrible customer service. Seems like once they get the final payment they ignore you. Sad. Driver never called the day of scheduled pickup and showed up 3 days later with no apology. I'll go with Pack-Rat next time.

This was the very first time that I use pause, was very easy to get all set up, and when I needed to talk to somebody about re-doing a pick up date, never a problem was delivered when they said and then picked up the morning they also said it was picked up Definitely have been telling everybody about my good experience and your wonderful company

I used PODS for storage. I was redoing my floor and had to move my furniture. The booking steps were easy. I went online and the navigation was easy as well. I got the biggest size, and it was good. The delivery was on time too. They kept me updated and overall, I was happy with it. PODS is a good service, and the price is reasonable. I wasn't aware that there was a pickup fee though. Either I skipped over it or I didn't see it.

I did some online research and PODS kept coming up. I looked at it online, and I felt like I didn't know enough. So I sent the word out to a couple of my friends who then came back and said, "Yes, it's worth doing and it'll work out." That gave me the confidence to do it. The fact that a live operator spent 40 minutes on the phone explaining how everything would work really helped as well. I had many questions, and I'm glad I had the guy to talk to. I would not have done it if it was just online and no live person had been there. The pod I got was beat up, but it worked fine. It was a small pod, and we had it about a month.

I had a little trouble with the website wherein things weren't updated yet. I had to call PODS and they said, "Oh, it would." I booked on the phone, and the rep was great. Both of the drivers were very courteous too. I got the largest pod for three months and it was in good condition except the bottom part. It was old- and rotten-looking, and I was concerned about that, but it held up. I pointed it out when they came to pick it up, and they said that they would send it back for repair. Other than that, a pod is a good thing to use, and it's an easy way to do things. It's bigger than it looks though. I had a lot of room still in it that I put some of my stuff.

We had used PODS before successfully, and this time, I booked mostly online, which on a scale from 1 to 5, my experience was a 4. It was more successful than not and easier than not easy. There were some stains on the floor of the pod that I didn't know and they were a little sticky. Other than that, the drivers were superb, and I would go back to PODS again for similar circumstances.

We went with PODS for the convenience and to keep our stuff safe while we were moving. I booked it online and it was easy. They delivered it when they said they would and backed it into the driveway. After a couple of weeks, they picked it up and brought it to the other house. The pod seemed to look okay but once we had our stuff in it, some rain water got in and damaged one of our boxes which was a box of books.

When we moved 14 years ago, we didn't wanna take all of our stuff from Virginia to Atlanta. We got two pods and put them in there. There was a PODS place real close to us and I called the 1-800 number and booked it. They came out and picked the first pod right away. Then we ordered another one and that was quick and easy. We had the first pod dropped off on a Friday last month. A week later, they delivered the other one. I was very pleased that after 14 years, none of our furniture was damaged, cracked, weather-beaten or covered in dust 'cause it was in a temperature-controlled place.

This was the very first time that I use PODS, was very easy to get all set up, and when I needed to talk to somebody about re-doing a pick up date, never a problem. Was delivered when they said and then picked up the morning they also said it was picked up. Definitely have been telling everybody about my good experience and your wonderful company.

PODS were okay, but when we got down to Florida to get the pods, I thought that we paid extra to have the pods delivered to the home here in Florida, from one end to the other. But he said, no. So it was confusing. When you talk to somebody and then you try to call them back, you get somebody else and then you have to go through the whole thing again with them. I had to keep going back and forth to make sure the dates were on time. I had two crews coming in to load them. It was a little bit confusing, but we got through it. They were great people.

My wife and I used PODS to move locally six years ago. We had two pods that we used to move from Marietta up to Ackworth. This time around, it was a little different. We moved 900 miles out to Tulsa, Oklahoma. I like their website. I do most everything online. So it was very easy to go to the PODS website and book our pods there and schedule everything. We knew what the cost was gonna be upfront. So that was really nice to have that. We scheduled for the pods to be delivered three days later out here in Oklahoma. So we knew the furniture was already here in Tulsa before we actually drove out from Georgia to Oklahoma.

PODS seemed like a major outfit and they were running a summer discount so went with that. Their pods are basically just big metal rectangles with a door. I was very satisfied. I had a very good experience with PODS. I would recommend them to anyone moving.

When I called up their 800-number, the initial conversation was a bit misleading. I told PODS in the initial conversation that I was gonna need to rent three 8-foot by 16-foot pods. When they gave me the price, it was around $4,800. I asked them if that was all for three pods and they said, “Yes.” But they just talk to you and make the sale. Then they transfer you to the actual booking number or over to someone to do the actual booking and then go over the pricing.

I used PODS for storage and I liked that they came to my house instead of me having to cart the stuff somewhere else. I didn't have any problems. Other than you had the address across the street instead of this one. I saw the driver pull up and I told him, "I think over here because they'll be kind of wondering about that." They park a car where he was gonna put the pod. He just said, "Okay." I had all the other information correct, name, and phone number. So, he just picked it back up and moved over. He was very nice and friendly. I used the website to schedule the pod and also to try to change the address. But it was impossible for me to change it to the correct address. I tried a couple of different times and the rep said he was gonna try. But it just would not accept.

I've had a very good experience with PODS. This is my fifth pod and there will be a sixth one. I've had five pods, and the 16-footer is almost filled now, and it'll go to Florida. Going with PODS was fit best with my schedule. We're slowly moving to Florida, and so the move wasn't all done at one time. The house in Florida was just finished so we were living in both houses. That's why it worked so well. For the most part, the reps were very good. One-time, one pod was damaged but it didn't hurt to miss my contents.

PODS was easy to use, efficient, and friendly. I would recommend it. I had some friends who used them and told me about them. I did some research with the Pack Rats and PODS, and I thought PODS was a better deal with the insurance. I went online and saw the number, called the PODS people. They walked me through the cost and things, and I booked it. It was simple. We had two pods actually dropped off at two locations within three blocks of each other. One was at my mother's house, one was at my house. They notified us when the pods would come. They called us an hour out when the pod would be there. They got there. They dropped off both PODS at both locations without any problem. The drivers were friendly and knowledgeable, and it was easy.

We needed to move a fairly large amount of household furnishings, tools, clothing and "stuff" to furnish a summer home we purchased about 1600 miles north of our Texas home. The choices were to rent and pull a box trailer 6' x 12' or have a small POD transport everything. The cost to rent a trailer would have been a fraction of the cost to use PODS, but would have entailed making a far more dangerous and difficult drive without any backup. The PODS experience was actually quite seamless. We loaded (and unloaded) it ourselves. I do have considerable experience loading and securing a load in a truck bed, so I was perhaps overcautious in stacking and securing everything in the POD.

From first customer service contact to dropoff and eventually pickup of my POD, the team was flawless on execution and customer service. The POD solution proved to be a worry free moving experience. The POD was clean and structurally sound. The POD technicians were professional and dropped off the POD exactly where requested simplifying the moving process. I certainly would use PODs for any future move and would recommend without hesitance to anyone who asked.

PODS was the starter of the whole storage pod business, so I went with them. The time on the website was further out than what I needed it. I needed it sooner. So, I had to call. Everything went smoothly. I got the biggest pod. It was clean.

I have have now tried PODS for short and long-term storage. To be honest, the units were secure and worked well for their designed purpose. The drivers are friendly and courteous. PODS, IMHO, are very expensive for this purpose. You are paying for convenience. This is something I will not do again.

The Pods team members were all outstanding! They were professional and communicated in a timely manner. From setting up the account to scheduling to actual drop offs and pick ups all was done effortlessly. The only negative is your tool for estimating what size and how many pods would be required. It is bulky and missing many categories of items thereby requiring customers to end up with bad data. In my case the tool said that I needed 1 1/2 large pods. The reality was that I used every square inch of the space. If I had not hired professional loaders we would have needed another pod.

This was my first rental with PODS. The drop-off was done promptly, on time and driver was professional. I needed to extend the rental and that was done on-line and was easy. The pickup was well within the time limit I was given. Would consider them again and would recommend.

Our experience with pods was seamless from beginning to end. The customer service person we spoke to was extremely helpful as she helped us determine what our specific needs were along with how much we wanted to spend. This helped us to eliminate some possessions we really did not need to bring, which would only have filled up another half pod anyway. This actually saved us a lot of money. Also the system is set up so there's communication every step of the way - you know exactly what you're going to pay at each step and you know exactly when your pods will be picked up and when they will be delivered… This is all determined by you. Also, we were able to schedule the pods for one week before they were picked up. This allowed us sufficient time to go slow and made the entire process feel manageable.

The experience from start to finish was exceptional. I placed my order online without an issue. I needed to change my delivery date and called to have assistance. They walked me through how I could do it online on my own after they made the update since I still wasn’t 100% on the date. The delivery went smoothly and as expected since they have videos to prepare you. The POD kept all of our stuff safe and dry in our driveway. I really appreciated that they notified me ahead of time that I had picked a date two days past my one month mark for pickup. This saved me money and a headache as I would have been charged for a full month to keep it two extra days. We would use this service again if the need arose again.

Very pleased with the PODS transaction. I called for quote. Was able to get a quote quickly. Was able to schedule the drop off and pick up which was suited to my needs. I was able to get a lot more into the pod than I thought I would be able to. The pod was clean and ready to go. The communication with the PODS people with excellent. They kept me informed of when it would be picked up and delivered. Was able to adjust times and dates as needed. It was and out of state delivery and was informed of where it was in transit.

The most corrupt business practices I have ever seen from a company. I will never utilize Pods ever again. The sales team that books the pods have zero morals, cancel each other’s quotes and practice shady sales tactics. I was quoted a price that was emailed to me and when I called back to book it, it was booked under a different quote price and number. I contacted customer support and was told there was nothing I could do and to pay the increased price. I will never use this company again and will ensure I discourage everyone I talk to to do the same.

I called PODS and talked to Karen. She was excellent and she knew all the things I hadn't thought of yet. That convinced me to go with PODS. The delivery of the pod went smoothly and it fit perfectly in our driveway. It was really easy to load and we were able to put as much stuff as we thought in it. We liked the structure of it because you could really put a lot in it. Then there were the hooks on the way through there and you could secure your load. Their website was also really good.

I was moving from Nashville, Tennessee to Southern California. I had things I wanted to go to my daughter's house in Portland, Oregon and I looked at three different companies. I assumed that since PODS was so familiar to me they might be the most expensive, but they were the least expensive and that was why I went with them. When I called them, I got a representative and the booking process was very easy. I told him what I wanted and he told me what I needed, if I needed 60 feet, et cetera. He said I needed a permit from the City of Nashville, which I didn't know how to get it. It would have been nice for them to know exactly how I would have got the permit, but I figured it out.

The booking process at PODS was easy, seamless and flexible. I did both online and over the phone. We had a lot of changes to our timing. I prefer the telephone, so I tended that way. But I also did some adjustments online as well. We had one pod, and it was for a year for a remodeling project. We were lifting the house. So we needed to move out before we moved back in. Similarly, I did one pod and traditional storage unit partially, because we had more stuff than we realized. Then partially, because I wanted to compare the preference for the two since it was the first time I was using a pod. But I picked it because my contractor heard good things about using pods.

The young men who moved us into our new house were so good. The only problem that we had is that they damaged a panel on our refrigerator. My husband said the part would need to be ordered, but we've heard nothing back. Can you please help me with that. Thanks!

Pods is a great company. I was extremely impressed with how smoothly everything went from start to finish. Every single person I came in contact with at Pods was wonderful and efficient. Their times were perfect for the drop-offs and pickups. The drivers were friendly and knowledgeable and were in and out. I stored the pod in their facility for 8 months, the price for storage and everything else was quite reasonable. They recommended movers who were diligent about packing certain things I hadn’t been able to do myself. Pods even has a branch for ordering moving supplies which was quick, easy, convenient and inexpensive. I can’t say enough good things about my experience with them. Highly recommend and don’t think you can use another company because they can’t compare to Pods.

I would give them zero stars if I could. They set a pickup date for 10/8/24, I asked them to move it to the 7th. Then on September 27th I let them know the pod was empty and could be picked up., I never heard a word until a text on the 8th saying they would be here between 11:45 and 2:45. They never showed up and there was no text. I've called several times and they say the only date they have is the 8th. They also said they could not access my road as it was closed. Which is a complete lie. My road is in town and completely accessible even today after the hurricane. They insist I am lying.

It was very easy to schedule delivery and pick up of our pod. We had them store our pod at their facility for 6 months and when we got it delivered everything was in excellent condition. No weird storage smells or spiders or bugs either! They did all the moving/driving and it was so easy!

On Sept. 26, 2024, I called PODS to put in an order for one 16-ft. container. I was called several times before the scheduled Oct. 8th delivery date to confirm the correct drop-off location and day, which I did. The night before the container was supposed to be delivered, I received a surprising call notifying me that PODS would not be able to support any military moves in my area before November. Because my wife is pregnant, I hired movers to show up to my house on Oct. 8th to assist me in moving all of our belongings. I am now out several hundred dollars for these movers because there is no longer a container into which they can load our household goods.

We helped a friend relocate to Greer, South Carolina from Michigan in late August. After thinking through our options we decided PODS was the best choice for shipping her household items to the new location. The first contact took about an hour on the phone to set up the account, schedule the drop date, pickup date and corresponding move dates. Some date errors showed up in the final paperwork but it was easy to change. The company is very good on advising you of dropoff and pickup days and time frame that will occur. Once picked up we knew when it would arrive 7 days later and the nice thing was no one had to be there for any of this part of the trip. We gave detailed instructions about pickup and dropoff and the drivers handled it all.

The onboarding with PODS was good. It was just that when I went to retrieve my pod was the issue. I had arranged to have the pod dropped off a day before I had movers scheduled to come out to my place to move the things I have stored in my lower level back up into the living space. They were supposed to drop it off that Friday. They didn't show up. So, I got on the phone. I was calling all day, and I couldn't get connected to the actual place that was holding on to my pod. I was dealing directly with the online team. When I first called, they said they'd be there by noon. Noon came around. They didn't show up. I got a moving crew that's just sitting around now because they've already moved my stuff in. They're like, “Oh, no, no. They'll be there by two o'clock.”

I used PODS when I moved from Minnesota to Mississippi. I got the biggest container. It was the 16 x 8 x 8, and it was good. It was a little smaller than I thought it would be, but that was no reflection on PODS. My experience was extremely great and I would recommend them. They were on time. They called when they said they were on their way, and they were there in time and delivered it where I needed it to be delivered, and was very helpful. They showed me how to make sure it got locked.

I started out online with PODS. We ended up talking to someone on the phone and they were always available. Their customer service was great. We got one large and one medium. The size was perfect. The pickup and delivery of the pods were simple. The guys got it done really quickly.

The PODS representative I worked with was wonderful. I had talked with U-Haul also. PODS were more expensive than the U-Haul Box, but the professionalism with the PODS was wonderful. They called ahead to let me know they were coming. They were always on top and ahead of the game notifying me along the way. If I needed anything, I could call and they looked into it and checked into it. There was no dropping anything anywhere. They were cheerful too. If you had any questions, they were more than willing to answer them for you.

In the beginning, they were supposed to give me a 25% off, but that didn't happen. When they dropped off the pod, it was supposed to be 16x8. But when I did the measurement, it wasn't 16x8. It was 15.5x7.5. But still, it was in my best interest to use PODS. The driver in Florida was nice. He asked me where did I want it, and he dropped it off exactly. He gave me the lock and key. He showed me how to lift it up and close it and lock it. So that was a plus because I couldn't do it. Then the driver that picked it up made sure everything was locked and secured. He had me double check everything, which I did, and that was the end of that. I also had a great experience with the person who dropped off the pod in Virginia. She also picked it up and she was very professional. She was very patient and helpful. I couldn't lift it up and close it. So she was helpful at both times.

Every single driver that picked up and dropped off the pod that I dealt with was super nice and helpful. One of them even went the extra mile to assist me in flipping the pod around the other way because it was misinterpreted when I first set up the appointment. I set up the appointment via the online chat on their website. When you do it through there, they ask you which way you want it facing. But if you don't know if your house is south or north or the direction, it's sometimes difficult to explain.

I first contracted with 1-800-PACK-RAT and three days before the move, they didn't confirm that they had a container available. They said they didn't know if they had it or not. So, I canceled with them. They offered 400 less than the price that PODS gave me but at the end, I realized that PODS would be the best option for me. Their price was good and with them, I didn’t have to drive the truck, so it was great. I called their support, then the lady put out the dates and I received the quote. Everything was as expected and it was good.

I had a 12-foot pod delivered to my house to store some things I had while we had some renovation done, and the driver was very professional and nice. The price was good too. I didn't think it was overpriced, and the customer service is excellent as well. The reps were very friendly and good to work with.

We needed storage 'cause we were getting a new house and putting it in the same spot. I booked the biggest pod online, and I wish there was a bigger-sized pod or I could visually see it better to understand how big it is. I had some technical issues, because when I was clicking the yard to show pictures, the pictures did not come up. So, I just eyeballed it. I don't even know what picture I clicked. I've got a good experience overall, though. We were able to get most of our stuff in there. If I would have been the one stacking and Tetrising it in there, it would have been fine.

I needed a storage service while our house was being renovated. I went with PODS because the pod was located in my own property and I had access to it. I booked online and both the driver who delivered the pod and the person who collected it were both extremely qualified, professional, and friendly. I couldn't have asked for better service. The pod was clean too. I've no issues with it at all.

I needed something quick to get started with the move when I didn't know when the closing of escrow was gonna be and PODS also offered storage, which other people don't offer. However, the online site is very difficult to navigate a lot of times. I started it that way, then I ended up finishing it on the phone with a representative. The rep was very courteous and they handled the problem quickly.

I love everything about Pods. The ease of pick up and delivery. The very kind and efficient phone reps. The drop off serviceman and pick up service. Very helpful, very knowledgeable and pleasant gentlemen. The ease of making appointments. They were here exactly when they said they would be. No drama, no fuss. I would definitely use again if needed. I highly, highly recommend. Pods also recommended the moving company which were excellent. And I needed moving blankets, used a Pods related Company. Delivery time was excellent, prices were reasonable. I definitely recommend. I was satisfied in every aspect of every transaction with Pods. Do not use a Company that does the same thing but is not Pods. You will be disappointed.

I spoke to a person from PODS. Customer service was fine. I had a little trouble setting it up online, so I had to call because I wasn't sure if I had it right on that website. They took my call, dealt with my issue, and they got me set up. It all worked out for me, and I might tell others they might wanna investigate using PODS themselves.

I got a storage unit from PODS and they delivered it to one place, picked it up and brought it. They took it back and kept it for me for several months then redelivered it and picked it up from that location. I had excellent interaction with the drivers. The first time, I wasn't around when it was dropped off and when they picked it up either. But the other time, I was there both times because it was at my house.

PODS was very affordable and everything was done in a timely manner. The pods were perfect when they arrived. It was a pleasant experience. I would use them again though hopefully, I don't have to.

I booked a 16 foot container from PODS. My experience was flawless. They were informative. We didn't have any issues whatsoever. I was very pleased. Due to the fact that it was 2,020 miles away, we did have to wait because it was such a distance, but we knew that in advance when we made the arrangements that it was gonna take a while for a pod to get here because we moved from Ohio to Las Vegas.

As we were checking all of our options, PODS seemed to fit the best for what our needs were. The drivers did an excellent job. There were three of them that I met. All were very professional, answered all my questions, and were very helpful. PODS did a very good job and they communicated how things were gonna work each step of the way so that I knew what to expect. There was nothing out of the ordinary that happened. So, it was all ran very smoothly.

Great service- from the booking moment to the drivers... Best of all, you do the packing yourself and you are given enough time, so you don't have to rush. I wished PODS had a choice of a bigger size box than the 16 footer. It's tough to estimate what size and how much you can fit in those boxes, so you'll end up ordering an extra one. However, you don't need to drive a U-Haul track yourself or hire a trucking company that may break half of your stuff and deliver it a month later. The timing here is the key! Great deal.

We only ended up doing storage with PODS. We were considering moving, but the cost was a little bit above budget. We used the pod for three weeks of storage. The experience was all very streamlined. They did a great job taking care of us. They made it very seamless. It was great every step of the way even to the point of where we had four different drivers. They came out with the truck, one to drop it off, to pick it up, and then when they brought it back in. Each time, the driver came and spoke to me because they had concerns about having to get into the grass a little bit, the truck, which I appreciated. It was no issue touching the grass, but I appreciated at least that they were respectful enough to wanna bring it to my attention that it was a concern of theirs. I was impressed.

We rented a pod and had it picked up from our home and then delivered a few months later to another home. I called over the phone and everything was good.

I started the process with PODS online. Once I received the quote, I called them. Every one of the drivers was great. Our experience was very positive. I was concerned about the packing once I got it filled up. But when it was delivered, everything was intact. It was almost like they flew it down on a helicopter. We had a really big curio cabinet in there with a bunch of glass on it. I was like, "I know it's gonna be broken. Something's gonna be broken." But not a thing was broken. I was amazed with how everything came through. It was pretty impressive.

I was moving initially with PODs, but I ended up using the storage as well. They were more affordable compared to the options that I had. I called over the phone and they were great. I had to use the website and it was good too. I got the large container. It was clean and nice. I was impressed. It was kept up well for something that's used for storing and moving. They did well. I wasn't there either time, picking up or dropping off. But they called ahead of time. It was great. I had no problems at all.

We used PODS for moving and a short time of storage. We liked their price. Also, all the materials that we were moving stayed in one unit until we unpacked it when we got to South Carolina. We moved from Minnesota to South Carolina. We booked a 16-footer container. It's just it could have been a little bit bigger. We had one driver that dropped it off and he was awesome. He went over a whole bunch of stuff with us, things to look for, and made sure that when the pod was delivered to us down here in South Carolina that we try and get the back door open before the driver left in case he had to pick it up and jiggle it a little bit so that the door could open in case the load shifted at all or not. So, he was extremely helpful that way. The driver that came and picked it up after it got loaded was really great, too.

We rented a large pod from PODS. We shipped out of state. I booked over the phone. All of the reps were great. The driver was very pleasant too.

PODS was great. They were on time. They brought the pod, picked it up and brought it to our new house and picked it up. Everything was in great condition. They were very personable. The driver had this big frame-looking thing. It moves the pod around, picks it up, and puts it on. We talked a little bit, and he was super nice and friendly, and everything was great. I've used PODS in the past, and it was the same thing. I’d recommend them to anyone that's moving anything or needing to store something in between moves. It was our dilemma. We had a little time in between selling a house and buying a house. So, it was perfect to keep a whole bunch of stuff in and know exactly where it was and had easy access to it if we needed something else. So, it really worked out well for us.

When the driver dropped off the pod, it was pleasant. However, when he picked up the pod, no one was here, so he just did whatever and made the biggest mess in our yard. He tore the grass and the side of the driveway. When I complained, PODS responded to my email and said, “Send pictures.” I sent the pictures, but they refused to do anything. They said, “No. We can't pay for anything.” That was not a good response. Overall, it worked out, but at the end it wasn't a great experience.

I had friends that had used PODS. I called them because I had questions. If I tried and did anything online, it was always nonhuman. It was a very easy setup and takeaway when they came and both drivers were very nice. However, I could not open and close the pod. I had to get my neighbor to come over and do it when we needed to get into it. It has that roller-type thing and I think there was something that would catch on it. And the handle that you grab hold of, the recessed handle, was small. I couldn't get my hand in far enough or if it came out a bit, something I could grab ahold of. It was difficult to open. Maybe they need to have two handles instead of one in the center, closer to where the roller stuff is. But I had plenty of room, the pod was clean when I got it, and it was clean when it left.

I did a price comparison and talked to some other folks who used PODS. So, I ended up going with PODS. They made the most sense at the time. Their price was comparable if we used one of the main brand movers. I booked regular container services over the phone and my interactions with the reps were good for the most part. They followed up to make sure that the pods were delivered and got picked up. The drivers were good too. They shipped my goods from point A to point B.

We ordered the 12 ft container from PODS and we loaded it in Maryland. We stored it for over a year, then we had it delivered at our new home in South Carolina. We did everything they asked us to and they did everything we hoped they would. We simply made sure that they could get in and that there was nothing blocking during delivery. There were some issues with trying to find our pod. They knew which warehouse it was in but the warehouse wasn't responding. So that took a little time and coordination, and there was some back and forth there. But other than that, it got ironed out and they helped. Our stuff was in good shape when it arrived and we haven't unpacked everything yet, but there was no damage. It seemed like our pod was kept in a climate controlled area, so it was all handled well and I appreciate that. I would tell people how it went for us.

I booked with PODS over the phone. The rep was good. I spoke to him over the phone once. Overall, it was a good experience.

The website wasn't too clear and I wanted more clarification about what I was getting into. So I called PODS to verify. I wasn't sure what size I needed and the first person that I called said, "Book both. Book the large and the medium one. And then you can cancel whatever, later on, if you choose that you want just one of them." So, that was what we did. The website could do a little bit of rejiggering in terms of making it a little easier to cancel your pods, so you can do it yourself instead of calling up just to double check on things. But otherwise, everybody I talked to was super nice and clear, and very friendly. I wasn't talked into getting X, Y, Z packages more than I needed to. There were no big differences between the small, medium, and large pods. But it was less expensive than doing the scam method of hiring a company to do that for you. It was also less expensive because none of your stuff went missing.

Fantastic all the way through!!! From the day they picked up to the day they dropped off. I even hired movers through PODS to help unload the next day when the PODS arrived. I would recommend this to everyone. The Local PODS storage area was very close to my new house so when I was ready to schedule the drop off it was perfect. I would not hesitate to use PODS again.

I was referred by a sister-in-law to PODS and I used them for moving and storing my furniture. The cost was high, but it was worth it. When I booked over the phone, the rep was wonderful. The drivers were very knowledgeable and helpful. They placed the pod where I wanted it placed. The driver that brought the pod to my current location was wonderful as well. Before he left, he asked us to open the trailer door. There was an item that was stuck. He worked hard in moving the item that was blocking the door from opening.

My cousin did PODS when he moved from New York to Texas, and he had a good experience. I used them as well for moving. I booked a 16-footer and my experience booking online was good. The drivers did a fantastic job. The only one thing was there were a couple of agents I had a hard time understanding. I had some things where I would get a discount but I couldn't understand them.

The delivery and pick up of POD was fine. My issue is the door would not roll up properly. My neighbor in Chicago had considerable trouble getting the door to roll up. I called the main office about the defective door and was told someone came out and got it opened. I remained home waiting for this person. He never rang my doorbell, my phone showed only my calls to PODS for a time frame. It was a horrible experience.

Dustin went above and beyond to explain the service, set up, and deliver the container. He even inspected the destination beforehand to ensure the container would fit. The container was clean and exactly the size we needed. It was delivered to both locations on time as expected. The container was picked up on time after the service ended. I recommend PODS to anyone moving or needing temporary storage.

Very pleased with all departments for this order. As it turned out our plans changed and we didn’t use the POD. We will definitely recommend and use PODS if we have a move in the future. PODS moved us from Washington to Oregon 15 years ago and did a great job.

This was my 2nd time utilizing a POD for moving and it was seamless! I moved from PA to NH and kept my POD in storage for about 9 months. The contents were in perfect shape and the delivery/pickup was amazing, considering that we are located on a narrow dirt road! The cost was similar to a moving service, but with more flexibility. I WOULD DO IT AGAIN!

I had the best experience with PODS. Everything felt really seamless and I called the helpline multiple times needing to make sure things were input properly when I changed dates and they were so helpful too. Talking to a real person really matters to me for customer service so I appreciated that. 10/10 would recommend PODS.

From the quote to the final delivery, PODS was polite, professional, and punctual. The initial delivery was easy to complete and set up with the driver calling ahead to verify that everything was prepared. The delivery went off without an issue. With the transport and the delivery, it was effortless and was able to offload all of my keepsakes and pick it up without any interruptions. I would definitely use again to move.

I rented a PODS for one month to reorganize my home. The delivery was 100% GREAT! HOWEVER, I heartily recommend being prepared for having your PODS picked up the day before the "window" they give you. My pickup driver arrived 2 hours early (8am for a 10-2 "window") and I was not ready. The PODS was empty but I had left my padlock on to prevent any mischief to it. All in all, it was a very good experience, and I will recommend to my friends/family and order from them again if needed.

I HIGHLY RECOMMEND PODS! I have used PODS twice now and when storage for moving is required, I will use them again! Got a great sale price, wonderful customer service & assistance, easy to use website, the POD was clean & the delivery & pickup were on time & efficient. PODS was the best decision I made for my move. Couldn't ask for more!

We had an excellent experience with using PODS to move our home furnishings from Jacksonville to Wellington, Florida. The scheduling was very precise from beginning to end, even though we had to change the dates and times often. The customer service was excellent; Every phase of our move was well directed, from delivery of our POD, loading with helpers, pick-up and then delivery to a new home in a new city. They even held our POD in a local air conditioned facility until we knew where we were moving, and then gave us another list of helpers to hire to unload there. Their delivery times for each part of the process were very reliable. I must also compliment the HireAHelper movers. They were incredible in loading and unloading our home furnishings. I wholeheartedly recommend using PODS for your next move, no matter how big or small or how far. This company is a well oiled machine!

My Wife and I had a Climate Controlled PODS container for 5 years from Florida. We intended on having it 1 year. The POD was clean and the pick up and delivery was on time and very helpful. Customer service was very good but a little confusing near the end. If there was a negative, it was the significant price increase during the rental time. Otherwise, I was very happy with the PODS Service.

Used two PODS to facilitate moving furniture and belongings from northern California to southern California. The process of delivering, picking up, storing, delivering and picking up of the PODS was perfect. The drivers were timely, professional and attentive to my POD drop off location request. Would definitely refer to friends and use again.

The entire process went smoothly despite my need to change some dates. Very courteous, respectful and helpful. Suggest a hard copy of arrangement be given customer at initial drop off in case phone access impaired, including emergency contact number. Only drawback was that the door had a “catch” in it requiring some jiggling to get it open. Will use PODS again if needed.

The two gentlemen that delivered and picked up the pod were very cordial and nice. I found out the first time that I needed to schedule in advance, not the next day and be prepared. There was very little damage to any items, more just moved around, however the POD was not full, so probably too much room to move around.

Hired PODS (Large Container) to move our granddaughter cross-country. From the delivery, loading, transport, temp. storage and unloading in Texas - the experience was fantastic! Everyone was extremely professional and timely. The pricing and their good reputation provided peace of mind. Highly recommend this company for your next move!

I booked over the phone, then from there, I could make changes online afterwards if I needed to. I did two pods, the packers and unpackers and the car shipper, and I was pleased. We always act crazy when it comes to money, but PODS' price was lots better than some that I read. Plus, I got to put my own stuff in the pods, lock them up, and that's what came to me. It all arrived and I didn't have to worry about anybody, layovers and people going through my stuff. I didn't have to count how many boxes I was putting in the truck, and I liked that part. I didn't have to worry about being overweight with the furniture. Yes, I had to watch what I put in the truck, but that's normal with anything else. It was good.

I used PODS a long time ago and it worked out very well. It happened the same way recently when I moved my daughter from one location to another. Everything was good.

I called a guy to move furniture and since it was out of state, he connected me to PODS. I worked with them online and over the phone, and it was fine both ways. I got the smallest pod, which measures 12 x 12, since I only had to move items. The guy loaded it for me and he ended up moving it for me from Florida to Boston. It arrived on schedule and the guy helped me unload it. I was very happy.

PODS service is amazing. We moved from US to Canada and it's the best option to move in North America. Scheduled pickup drop off was on time and hassle-free. In Canada Mississauga Center the Kulvir delivered the POD and picked it up. He was on time and very professional. Amazed with the service. We Highly recommend PODS.

Horrible. Lie. MICE property damage. Start to process. Refuse to pay for damages despite liability and common decency. They deliver and pick up and lie about when broken door lock. MICE GALORE. RUDE and stupid corporate. Stay away and read the contract carefully. Requested arbitration ignored. Just want their money.

I used PODS 20 years ago and I liked them. I called them recently to move us and the experience was okay. I just noticed this time I had broken items in my pod, but that could have been the way I packed them or could be the impact of lifting it and bringing it to me. Aside from that, the size they brought us initially was too small. They picked it up immediately then two days later, they brought the correct size that we needed. So, I appreciated that. We kept it for seven days then they picked it up. We paid rent on that pod for a good eight months, then we finally got it delivered to our destination.

I looked at having people come in and pack, and since we were not necessarily taking a lot of stuff with us to our new home, we thought that going with PODS would be more cost-efficient for us to pack it ourselves and load the pod. It was tough though. Even if we thought we weren't taking a lot, we still filled the pod to the rim. So, people might wanna really consider that professionals know how to pack things better than the average Joe. If someone had a lot of stuff, having to get multiple PODS could get expensive really quick, but for our purposes, the value was absolutely great.

I had to move out of one house weeks before I could move into the next so I was in limbo fir a while. A regular mover from point A to point B didn't work out for me because those guys were telling me that I needed to rent a warehouse for a month. And then, they'd moved from one house to the warehouse, and move from the warehouse to the new house. It was too much trouble and too expensive, whereas PODS does that for you. You load your stuff up, and they pick it up and warehouse it until you're ready for it. Then, they bring it to you. I talked to somebody on the phone from down in Florida where their home office is, and the customer service people were great. The drivers texted the day before and when they were on their way. They were all friendly and did a great job moving the pods around.

The last gentleman that we had that moved the pod from the storage place to our final location was totally wonderful. He was one of the best persons we've ever had. He was transparent. He was cautious of where he was putting it. He wanted to make sure our driveway was set before he put it up. It was good service. 100% use PODS.

We relocated here from New Hampshire in 2005. Our house wasn't ready, so we knew we would have to put stuff in storage, and rather than move it and put it somewhere and have to move it out, at that time, we read about PODS, so we had stuff in storage for almost a year. Here we ended up by filling a fun pod and we ran out of space, so I had to order another smaller pod. When the house was ready, we had both pods moved here and took our time emptying them. The pods were clean and sturdy.

We had a pod delivered to our residence and we used it for storage for a week and then, the reps came and picked it up. The customer service from PODS was very good. They responded to my telephone call and set up a date. They delivered in a timely manner. But when they did, they struck a post. It was a brand-new driver and she felt awful. But they removed it when we asked them to do so in a timely manner too. I got a bid to fix the post and they sent me a check. So, I'm perfectly happy.

Extremely frustrated with our experience. Customer service is very difficult to get a hold of someone who actually seems to know what they are doing. We lost out on money due to a driver deciding they didn't feel like picking up our container. We had already hired help to unload only to be told 2 hours after our container should have been dropped off that it wasn't coming that day. Very frustrated.

I was moving from Virginia across the country to California and didn't wanna have to pay the fees associated with the formal mover, so I went with PODS for the self-pack option. I submitted the original interest online, then most of the arrangements were made over the phone. The process was a bit rushed, but there was nothing disappointing about it. However, I went with the smallest container possible. It was deemed that the one that I had would be more than large enough, but it was packed to the brim by the time I was done. I didn't have a lot of furniture, but I had a lot of stuff and I regret not getting a bigger pod.

Recently used PODS during a move. Love the convenience. Drop off and pickup at first location were great. Drop off at destination did not follow directions on facing which made unload way more difficult and time consuming. Also for destination the dates available were much more restrictive so making changes had to be done well in advance (inconvenient).

Very professional employees. Every time I called and spoke to an employee, they were courteous and answered all questions. They followed through on all requests. The drivers that picked up and delivered the Pods were wonderful. They were very helpful, placed the Pods exactly where I needed them. We moved out of State, and they made the move a lot easier.

Happy customer. My pod was at my house when they said and delivered without any problems. Great customer service!!!! Both drivers were super friendly and very careful when delivery and picking up. Thanks

I've never used a moving company in my life even though I've moved 5 times in my adult life, 2 of those between states. In my most recent move I didn't want to use one again. I decided to try PODS and am glad I did. I could pack my things the way I wanted them, and I could load them how I saw fit into the POD. Using PODs I didn't have to worry about when a moving company could fit me into their schedule, and also didn't have to have a bunch of moving guys going through my stuff or not packing it safely. AND, I didn't have to drive a huge rental truck for hours to my new home.

Our two PODs were picked up on the day and time specified and this was the easiest part of our interstate move. Everything arrived perfectly intact. We used tie downs inside to hold stacks of boxes in place and not one thing moved! The drivers were all courteous and friendly and answered a couple of questions. I only wish that the movers we used for major furniture pieces were as good since they lost items and gouged wood furniture. We highly recommend PODs to anyone.

Poor communication by the coordinator, Casey who provide any information beyond cost and associated timeline. She didn’t explain the process, address questions I had, or offer helpful information like…items will be bounced around as the POD will be loaded on and off a truck and into and out of storage, or I would have stood right by the door to the POD when it was being loaded…. Because, what I had were 2 guys who took 2.5 hours to pack 3 pieces of furniture and dumped my Ethan Allen bed frame and a 55” tv in the middle of the POD with no packing. Both were terribly damaged, despite packer assurance that they would pack anything that I hadn’t already packed.

PODS was everything we needed, a chance to fill the right size (large) PODS on our schedule, have it removed and stored safely until we needed it, and delivered where we needed. When we moved we had a stopping place with family but no idea of our permanent home or how long it would take to deal with all the frustrations that come with that. PODS was our one secure haven for our belongings, as flexible as we needed, which was VERY! And at a cost well justified by how complicated everything else turned out to be. Your staff was helpful and informative, whether on the phone or behind the wheel. While I hope never to move again, if I do you'll be on the top of our list. Thanks.

I was very hesitant on using PODS after reading all the negative reviews and horror stories. Booking was easy. Pod was delivered with no issues and on the date we wanted. Pod was very clean on the inside. Pick up, transport out of state and delivery to new location went perfectly. The only minor problem we had is when it came time for them to pick up the emptied pod. Once you schedule your pickup date, there’s no way to change it. We emptied the pod so much sooner than expected so it had to sit on the driveway for a whole week. Wasn’t a big issue. We moved at the height of moving season so we understood. Will use again if we ever need to move out of state.

Your moving services were the worst I have ever experienced. I had a large, 8000 Fr home and your people pull up in broken down van with his wife. He went to homeless shelter and hired a bunch of drug addicted people and my beautiful furniture was damaged, glass broken on and on. I had 4 days to move and had no options but to allow them to move. He ask for more money and said y'all don’t pay him enough. I have damaged furniture and no repose from y'all. Absolutely a nightmare. The pods and people that brought and picked up pods was very good. Your moving service a nightmare and your lack of responsibility is criminal.

If you get a quote using a coupon code, and then come back later to finish up the deal, the coupon code doesn't always stay. I learned that the hard way. Seems to me like a good customer service rep would figure out a way to apply it instead of saying it's not technologically impossible.

PODS has exceptional customer service. They are upfront with pricing and there were no hidden costs. They arrived when they said they would and delivered on time. I would definitely use them again. They had excellent communication with their customers. I had a small problem opening the door when they first delivered because the contents shifted. The driver returned promptly and assisted me.

Just recently moved to Tulsa from Phoenix and for my storage and moving purposes I decided to invest in a PODS storage unit. This was my first big move out of state and utilizing a service like this. I lived in an apartment and notified management that I would be receiving a POD storage unit, as I needed to reserve 2-3 spaces for the POD to get dropped off. Both drivers for the drop off and pickup were very responsive. And I love that I have the option to ship my container anytime when I am ready.

I had 2 issues. The first POD was delivered very late and the movers could not wait - they had to come back at a later time. When the POD was delivered to my new address it was filed with moths. I had to throw out 2 rugs and moths were in every box I had. I thought the POD was in a climate controlled area. Using the PODS was convenient.

Upon dropping off our unit in Cuyahoga Falls, we were told by the driver that our POD would be in Naples, FL on the 29th of June. After not seeing it move for almost a week (we had an airpod in it), I called customer service. I was shocked to learn I had to initiate the movement of the unit by calling. I was then told it would not arrive until AFTER our month deadline. The agent was able to get an extension. Our POD spent several non-moving days in truck stops exposed to all the elements after the agent "expedited" the delivery. In the end, everything came through fine and the drop-off driver was extremely helpful! He stayed to ensure we could open it (which we couldn't since the contents had shifted), rehooked everything back up again and the tilted the unit so could open it. His service was exceptional!

We rented a POD for 7 months. It was delivered when arranged. It was clean. It has a semi transparent top which allows a lot of light in which was very helpful. When we were finished they picked it up the day we requested. Hassle free experience. I recommend them. I had a positive experience.

We needed storage and moving. We didn't know where we were gonna land after our last place. We had some interstitial time when we didn't know what it was gonna be exactly. We needed a place where we could store our stuff that we trusted. We had a bad experience with a moving company. We heard good things about PODS, and I had used them for a move-in. So we chose PODS to do our moving because we knew that they would do a good job for us.