PODS Reviews

Pod was clean and well maintained. Pod was delivered on time and placed exactly where I needed it. Pod was picked up on time. Ease of scheduling on line. They send plenty of notifications about delivery and pick up. Pricing was fair. Not one glitch in overall experience. Would highly recommend.

Everything from the start, from the gentleman I dealt with the whole way (Dale) thru the drivers that picked up and dropped off the pod, everything went very smoothly. I have used other companies before but PODS not only became more competitive with pricing against other companies, they exceeded our expectations. We would highly recommend PODS for your next move!

Loved that I didn’t have to drive a truck with a trailer, and that I had 30 days at a time of storage built into the pod. I will say that there were numerous things broken in my pod, including an armoire and a TV, so they are a little rough when they travel, so pack tightly and protectively (even though I did this, still ended up with breakage). I do advise you to make sure that you can open your pod door before the delivery driver leaves, sometimes they shift in transit. Overall, I would still recommend PODS, it definitely made my life easier.

From start to finish PODS was excellent to work with. My first contact was with a person on the admin team who guided me to make a plan that would work best from a logistics perspective and also gave me the best price. The drivers were very professional and accommodating and always mindful of our property. The return drivers made sure we could open the doors which was helpful. We had 3 containers in storage in Fort Myers, FL for more than 6 months and everything worked out great. The web portal was easy to use to schedule the returns and we received confirmation calls from each driver ahead of their arrival. I would not hesitate to use PODS in the future.

Using PODS to store my belongings while doing a huge home renovation was the best decision I made - I ordered it, had it delivered on a day and time convenient to me, then picked up all with online transactions. Both the drop off associate and the pick up associate communicated when they were on their way to my home and put it exactly where I wanted it. I was able to make changes any day of the week, any time of the day... EASY PEASY.

I was very pleased with the service that I received. The email request was answered very promptly and the woman who assisted me was both pleasant to deal with and very thorough. The POD was delivered the next day and the driver was very helpful in placing it on the property where I requested. It was clean and operated well. Likewise I received pleasant and prompt service on the phone when it was time for it to be picked up. Again the driver was prompt, courteous, and careful when he retrieved the POD. I also wanted to mention that your online portal was convenient to use.

I used PODS storage container in 2 moves. Always on time, listened to me about the placement. After the move both time nothing was broken. First move only one box fell. The second something did fall against the door and the driver had a trick up his sleeve and the container was opened.

This process was super convenient and affordable! We were able to schedule everything easily online and the whole process went smoothly. It was our first time using PODS but we will certainly use them again for any future moves! Also, we enjoyed watching the teams move the PODS into place! They are incredibly skilled and very considerate of your belongings.

I used PODS to store my furnishings for 2 years while I was looking to relocate to another state. I wanted my belongings in a climate controlled place and a dust free unit. I found that to be true when my POD container was unloaded. Also it simplified my move. It was pricey and I felt it took longer than it should have. I left 2 days after my POD and drove to TN from Reno and arrived 5 days before my POD. Even if they had another container on the truck, it just didn't make sense to me. Other than that it was nice unpacking my stuff without having to dust everything off.

We needed to have some short-term storage for a home remodel. Renting a POD allowed us to items on site but out of the areas that needed to be accessed by the various construction workers. The unit we rented was clean upon arrival and remained weather tight. Drop off was quick and easy so was the pick up.

Doing business with Paul was a good experience. The only thing I would change if I was the company was billing for a drop off and pick up. I got four bills for renting a pod, but everybody was very professional. The guys that picked it up and dropped it off with fantastic.

I had a great experience with them right one time and very nice and helpful. Pick up in California and the Delivery was into my daughter house. Was also so very great. I will getting ready to ship my car with them. A great company and so grateful for all they did.

Seamless moving experience. Very professional driver. The POD was dropped off, picked up and delivered on-time. Reasonable cost compared to full service movers plus you are the only person that has the keys to the POD'S lock so your belongings are safe. Only think to be careful with is to make sure all items are secure so they don't move in transit and block you from opening the door.

I greatly appreciated the training of employees, they all were positive and delivered the same message, no confusion at anytime during all phases of the move. When I had to add an additional POD to our move, I felt like there was an expedited effort to satisfy my needs, all was taken care of without a change to delivery, amazing to me. At each phase of moving costs were highlighted and billing procedures were explained. Each time there was an interaction with employees, traffickers to truckers, all were courteous and friendly. Easily my wife could have handled the PODS move.

PODS was perfect for my wife’s and my move from O’ahu to Phoenix. PODS thought of all the things that would be in play and had a plan for them. They were magnificent in providing before -the-fact information, telling us what to expect, having the execution match the expectations, doing what they said they would, and taking care of us. What a professional organization, what a pleasure to work with with them.

Excellent with every aspect of this service. Notified us of every move, sent reminders. We had a complicated move from TX to MN with 2 pods that shipped at different times. Pods is very organized and made it easy for all we had to do. Definitely will recommend. We dealt with 3 separate drivers and they were all great!

Drop offs and pick ups on time and reliable. Online service excellent and professional. Billing timely and accurate. Only criticism is initial contact via phone- agent struggled with English and seemed to be poorly prepared to set clients up with a POD. My husband and I had the same experience with the initial phone attempt.

Always easy to use PODS and they are customer friendly and work with us every time because we are a contractor and need them in a timely manner. We do not always have the perfect area to get to but they always accommodate us. We would recommend them to others. Thanks.

Everyone at PODS was very helpful & courteous. From my initial contact via phone with the company rep to the delivery drivers who placed the empty and picked them up. It was extremely easy to work with this company. The unit was clean upon delivery to me and provided safe passage from Florida to Texas.

I was pleased with this service. Setting up the service was easy, and description of the billing straightforward. PODS delivery and pick up went very smoothly, with lots of reminders about arrival time.

Salesperson in FL told us PODS would deliver anywhere in western NC if we shipped POD for storage to Asheville, NC. After we purchased a home, the Asheville PODS location informed us they would only deliver 50 mi from their facility. Offered to pay extra, they refused. Would not let us speak to a manager. Had to spend $1000 to rent a truck and hire 2 people to help us load from the POD and drive truck home. Charged us an additional $410 for another month of storage when we emptied POD within 10 days, no reimbursement for remainder of month. Poor customer service, unknowledgeable sales staff, unhelpful local staff. Do not use this company!

Drivers were polite and helpful. On time for both pick up and delivery. I moved small items and boxes with PODS but after the experience with moving large furniture and other items with a moving company, I wish I had done it all with PODS. I'd recommend PODS to anyone planning to move.

I had the POD for about a year, due to home remodeling. The only issue I had was on the day of the pick-up. I scheduled the pick up for 26 Nov 24. A time window of 8:30 am to 11:30 am was given. I had made plans for the afternoon after receiving the scheduled times. The driver, (Ed) did not arrive until 1:40 pm. Ed was very apologetic. He explained that his boss sent him on another job in Greensburg Pa., which is about one hour away. So the pick up window leaves little to be desired. So much for family plans for the day. Other than that, all was well.

I booked with PODS online. It was good. I booked the 16-foot. I probably could have used that plus the smaller one.

I wanted the pick-up option and PODS was the only one I knew about who offered that. I spoke with a representative over the phone and I was able to complete my transaction. As far as the drivers, the only one I was here for was the drop-off and he was terrific. He was a very nice guy. Overall, my experience using PODS went without incident.

I called PODS and booked over the phone. I had trouble with the online booking. I tried to change something online and it never showed up. So I had to call in to change it. They asked me to fill out a thing and I did fill that out. The rep was very friendly and nice, but I could not understand her. We had a very, very, very difficult language barrier to get through because I could not understand half of what she said. But once we got there, she was very good with me and very patient. We worked through it. My husband was there for delivery. They pulled in and put it down exactly where we told them to and everything was good.

The booking process was pretty easy. I called PODS right around dinnertime to tell them that I needed a pod and they offered me all the services that they have, including moving services and packing. They asked me where I was going, how far, whether it was in state or out of state, the distance, and how big of a house as far as the contents. They went through the different sizes. They told me all about the fees and everything else. It was all pretty transparent and upfront, which was nice. The delivery was great.

I was satisfied with PODS. They were less costly than having a moving company that I previously used. Most of the time, I could handle the website okay. I started online and moved to phone. Also, the container was clean. The pod experience itself is good. However, the people that I used from Lima did not pack well. When they came to the house, they didn't have a dolly or any tools. I had a small plant dolly that they used. And my toolbox was out, so they were able to use that.

The person I spoke to was nice and patient. She listened carefully to what I was saying and my needs and helped me make a decision. We were looking at other options but we went with PODS. The website and the online tools were good. But when you go online to make a reservation, it doesn't give you a price. You have to either call or ask them to call. You have more interaction with a person but from the convenience side, I wanna know how much it's gonna cost. I don't wanna call every time.

My PODS experience was exceptional. The online tool and customer service were very easy to use and helpful. The PODS were delivered and picked up on time. The drivers were professional and very skilled, they placed the PODS exactly where we wanted them. Everything went like clockwork. I look forward to using PODS in the future!

We had known people who had used PODS successfully and made them our choice. They were excellent. The pods were delivered on time. I was at my son's, loading them and when they arrived here in Colorado Springs, we stored them for a while before we found a place to live. That was done very well. The drivers were very courteous, understanding and informative. I would use PODS if I moved again.

I was trying to do a little remodeling and needed PODS to store some furniture and different items. I booked a pod online and the process was simple. I called for clarity on the process of them delivering the pod, and they were nice. I wanted to make sure that it was turned so that the opening was near the garage which they did. I love everything about the pod except for the door lock where you put your lock at. It was hard to lock it. When you close it, in order to slide that lock and engage it, you have to put a lot of pressure and stand on it a certain way. Other than that, I highly recommend PODS because they gave me a good experience.

I had a good experience with PODS, and I'd recommend it to other people. The booking process was convenient. I had one customer service issue but they explained it to me and they were responsive. I had a storage pod delivered to my house, and I packed it, then I had them pick it up and store it. After I had them deliver it, I unloaded it and they picked it up. All the drivers I dealt with were solid.

We've always had a good experience with PODS. We've moved several times and used them. We had the pods stored in their facility in Illinois. They were available at the time at a reasonable price. So as long as you do it far enough in advance, you can get a pretty good deal on it. If you do it right last minute, it usually cost a little more money, especially around the holidays. But it worked out well for us. Their reps were phenomenal. I praise them. The drivers have always been good as well. You tell them where you want the pod and they put it there.

I used PODS for storage and moving. I booked online, then I had to call them 'cause I had to change some stuff. The website was great, and the people that helped me afterwards were good as well. They answered my questions, and if they couldn't, they put me on hold until they could figure it out. I had a scheduled date for the delivery, and the container was very sturdy, safe, and clean. The driver was very pleasant and personable too. I've also used PODS before, and if I have to move again, I'll use them.

We like the convenience of going with PODS. We rented two pods from them, a 16 and an 8, when we remodeled our house. I booked one part online and one over the phone. The experience was good.

My experience with PODS was excellent. It's a wonderful company. I ordered their PODZILLA, their biggest metal box thing, and then they delivered it to where I was moving. They loaded all the stuff in, and then I have them bring it back to the new place I was staying. I've been with PODS before a couple of times when we first moved. It's a great thing. They bring the container to your house, you load the stuff in, then they bring it to the place you're staying. You have the time to load it at your leisure. Their people were all very nice and the price was fair. I don't have complaints whatsoever about PODS. They did everything they said they were gonna do, and the guys who moved the stuff were really nice and did put it exactly where I wanted it. I would use them again if I ever move.

I moved my mom out of her house and sold it. We loaded up a pod and PODS stored her stuff. I went and had to go to the facility twice to put more stuff in there. All the employees I ran into were friendly and very accommodating. We ended up buying a house within 90 days and had her stuff delivered, emptied the pod out, and PODS came and got it. It was seamless.

The driver who dropped it off was very courteous and concerned with the placement in my driveway. Made sure the pod went exactly where I wanted it. He was wonderful. I received the correct size that I ordered. My only problem was I ordered a safety lock to come with it, and when it was delivered, no lock was with it, so I had to call the store and PODS had the technician bring me out a lock. I love that everything was there, that I could access it, and it was locked up. Even though I had to go through it, they were wonderful to deal with. I had to have some remodeling done in my house, so it was inconvenient to have a pod, but the pod people were wonderful about helping me.

PODs was a wonderful way to move. We have some sentimental antique furniture and wanted to make sure WE handled things for protection. The POD was the way because we could take all the time to wrap, load, and pack carefully. When the POD arrived, we could take time to unpack safely. I was most impressed with the drivers-all three of them (we had one driver twice) were fantastic! Shout out to Lehigh Valley, PA location.

The ordering and delivery of the POD was easy. The POD provided a good option for storing things while we prepared our house for sale. We didn't use the POD to move things to our new house. Arranging for pickup of the empty POD has not been easy. The earliest dates for pick up were almost a month out. This has made arranging closing on our house sale very difficult. Although everyone I have spoken with by phone or through the website's chat feature have been very nice they haven't been able to resolve the issue of arranging for a timely pick up of the empty POD.

I was extremely satisfied with Lalani, my online booking agent. She went out of her way to be helpful! I was extremely satisfied with Guy, the driver who delivered my POD and who picked it up after unloading. The fellow who moved it from one place to another was terrible. He obviously wasn't careful with my belongings because he arrived at the destination before I did, although I left while he was still loading the POD and I didn't stop anywhere along the way. Then he wouldn't put it where I needed it put. Was rude about it then wouldn't wait while I called the company to try and reconcile the issue.

Having lived in my home for 20+ years and being a 67yo widow moving on my own, I needed a way to move on my schedule, at my pace. PODS allowed me to do this. I can't say my move went without a hitch, but the PODS portion of my move could not have gone better. Especially helpful was how easily I was able to reschedule the moving of my POD, as I needed to do this a few times. Also, their contact and reminders were a huge help. And, the driver/operators of the amazing PODS trucks were professional, friendly and kind. This meant so much to me. My move was local BUT I will not hesitate to use PODS should I ever move to another state/long distance.

Review of PODS Moving and Storage. I am extremely disappointed with my experience with PODS Moving and Storage. After falling behind on payments, I was informed in August that my pod would be auctioned the following day. While this was disappointing, I understood the situation. However, two weeks later, I started receiving communications from a company called Fun Storage and Moving, which I did not recognize. They claimed they had not auctioned my pod and began charging me the monthly rate again.

Wasn’t sure how the PODS moving process would go but I had been told by friends who I trust that they were happy with how their move with PODS went so I decided to give them a try. The experience with PODS from start to finish was stellar. I would recommend PODS as a moving option to anyone without reservation.

I had to move for the 1st time alone. No friends helping me for a 6-pack. No one. PODS came to my rescue. They expertly parked the POD in my tight-space apartment parking lot. Gave me plenty of time to fill it, hauled it to their storage facility and held it for me. When my new apartment was ready 3 weeks later, they again perfectly fit it into one parking space. They allowed me time to unpack it (this time my nephews helped me.) And then they quietly whisked it away. All this for half of what any other national moving company would have charged me. It was great.

My second experience with PODS service. Just like the first time excellent customer service. Timely, accurate and professional service. Staff was always courteous and helpful throughout the entire process. The pickup and drop-off drivers were also very courteous and professional. Overall 10 out of 10 rating. Thank you for making our moving experience pleasant.

Pods made it so easy to move 1200 miles. They were prompt and helpful. I changed some things two day before the move with no issues. The website was easy to navigate. The people I spoke with in the phone and the people who did drop off and pick up were friendly. I would def recommend!

Great service. However, the monthly "storage" rate is too high. I think it's good that there is no pick up fee, but I'd rather save on the storage rate than the pick up/delivery fee. Again, the storage fee is way too high, and I'd rather pay for the pickup/delivery fees.

From the moment we booked our POD to move our daughter from Texas to Maryland, things went exactly as described by the POD representative, and the emails and communications we received. From the sales rep to the delivery and pickup drivers on both ends of the move, the communications were straightforward, accurate, and super professional. Drivers communicated when they would be arriving, and showed up on time. I hate to make a big deal out of the things I’ve listed above but it’s exceptionally rare to find a product and company that displays the professionalism that the PODS team displayed. I strongly recommend PODS as your container storage and moving company. We will certainly use them again if the situation arises.

I had a wonderful experience with Pods. I moved from the East Coast to the West Coast. Being older, it was wonderful to be able to load my pods on my time. Locked and secure. When the Pods finally arrived and placed all boxes in our garage. Most of all, from the service people to the deliveries they were wonderful. I highly recommend this method of storing and delivery. Thank you all.

I was not able to complete my online request. When I called in the representative was exceptional! Kind, helpful, and made sure I ordered the size I needed. She asked where it would be placed and which way I wanted the door to open. Then I was even more impressed with the gentleman that delivered the POD. He even put down wood over my lawn to protect it from the tires on the truck. Rarely do you find a company that provides such amazing customer service from start to finish. Both of these people deserve shout outs for being amazing!

The people that picked up and delivered our PODS were so polite and kind. Excellent experience overall. The woman that fist delivered our POD was so funny and professional at the same time. The only bad part was that roaches got into the PODS and got into my house before I realized it. We killed them all.

My experience with Pods was above my expectations. You guys made my moving from California to North Carolina way easier. I didn’t have any surprises with the billing, every time I had to call for customer service it was quick and efficient. If I have to move again without a doubt I will do it the same way.

Everything was great except the climate control for my containers wasn't the best. Moving from Florida where my PODS were kept probably the hottest summer on record. I'm sure didn't help either. I did suffer some damage to some of my things. Overall everything else we according to plan. All schedules were met and the staff and representatives were all pleasant professionals. It was a successful experience.

Pods was great. Pack and Load Services, as recommended by you, was atrocious. They did nothing that was promised. They committed fraud, stole over $2400 from us, didn’t finish the job, and didn’t respond to escalations to management for restitution. Just look at all the complaints at the Better Business Bureau.

All good once order was processed. Delivery of empty POD was timely. There was a slight delay in delivering the loaded POD to the destination, but every driver's prompt professionalism and good attitudes were much appreciated. PODs delivers!

Our POD was delivered and picked up exactly when we were told. The driver was super nice and professional each time. The POD itself was in good condition and kept our items safe and dry in our driveway while we had new flooring installed in our home. Great experience! I would use the service again and I would recommend them to friends.

I moved from Georgia to Nevada. PODS handled any concerns quickly and fairly. They delivered and picked up my POD as promised. The stuff had shifted so I couldn't open the door (due to hot weather melting my plastic crates). They sent a driver within a day to fix it. Recognizing it wasn't my fault, they waived the $50 fee.

This was the easiest experience we've had for moving, and we've moved about 10 times. Hiring PODS was a great decision. We were a little leery at first, but now that we're all moved in and the pod was removed from our final destination today, my hubby and I both felt like they did such a great job. Pricing is reasonable, the technicians are knowledgeable, and overall just a great experience.

If I could give zero stars, I would. This past year has been nothing short of a nightmare dealing with this company. What should have been a straightforward process—receiving my pod and belongings—turned into an exhausting, never-ending ordeal. Every interaction with their team has felt like an exercise in futility. Their employees are shockingly undertrained and seem to be in competition for who can offer the least helpful or accurate information.

We were doing some home renovations and needed temporary storage while we had our floors done. I was able to easily request a quote and book a POD online. PODS did a great job of communicating delivery (and pickup) details. The driver delivering and picking up (same person) was extremely pleasant. I was extremely impressed with the cleanliness of the actual POD. Would highly recommend to anyone.

I booked over the phone because the web tracking was a little challenging. I work in IT, so I look at things with a more critical eye. Booking ended up being a couple of phone calls and the reps were fine, but the quotes didn't match. I requested the largest pod and then a smaller one to be on the safe side. The rep said he was quoting me at $100 for something, $50 for the lock and 400 or 500 for the pod. I wrote it down and when I called back about the drop-off day, I found out how much that would really be. The total was 1,900 for the two pods, and I said, "Wait, that's vastly different than how you broke it down." He said, "I don't know what to say to you. It's coming out what it's coming out." He had no clue, and it was a weird experience. I had to make changes.

I reached out to PODS for storage rent. The price seemed reasonable. I did the booking online. Their website was not perfect but it was good. I did have to make one call to confirm something. They were helpful. We got the larger container, and it met our needs. It was sturdy, clean, and we didn't have any issues with it. The drivers were amazing. The one who dropped it off was able to maneuver it very well. We were very pleased with it. The driver who picked it up was fast and very nice. Overall, our expectations were met.

It was very easy to book PODS online. We were very interested in how the whole mechanism worked and the driver explained it. He was very, very nice. He was a very personable person. We ended up keeping the pod at the storage unit longer than anticipated. It ended up there for eight months and some sort of critter must have gotten into it at some point and there were acorns and leaves in there. It was used as a little storage for an animal.

I needed to use a container to store some stuff for a move. I liked the price of PODS. The booking process was fairly easy. The person I spoke to asked what I was storing. Based on the amount of items I had, they suggested the bigger container. I told them which side of the driveway to drop it on ‘cause I live in a duplex. I just made sure my parking space was empty and the car next to me wasn't there. He was able to deliver it.

My only problem was with the pick up driver. I had sent specific instructions to knock on my garage door when they arrived. I did this because I had just spent the last 3 days unloading the trailer in record AZ heat, some days were 115 and I spent the entire night and morning of the pick up day to make sure it was ready. I was tired and I have cardio problems which limit how much I can do. The trailer was empty but there was a few things that were placed just outside the door and I planned on moving them once the driver arrived. The amount of time to move those items was going to take less than 5 minutes and at the moment I finished clearing the trailer out I couldn't continue even just 5 minutes and has to lay down to rest. I get dizzy if I'm standing too long.

To start the claim they'll tell you the delivery window the night before. They didn't. We moved our cars of the way just in case luckily. But that was the smallest of problems. When it came time to deliver our pods to the new house they also could not give a window until the night before. Which is tricky with movers. Anyway the night came and they said it would arrive by 9am. Cool. We woke up the next morning to an email saying they cannot be delivered. Full stop. Not a new time, just they cannot be delivered. We called and they said they don't deliver to our area. After already accepting our money and taking our stuff. We were on the phone forever trying to get them to tell us when they would deliver and they claimed the next day first thing for sure. That we would be compensated for the hassle, needing to pay and reschedule movers, and pay for a new night in a hotel. That we would have the new delivery time that night.

Pod was very spacious, and we wound up only needing one. It was delivered when scheduled. We packed it well and it seemed to travel with no damage to contents. When I compared costs to other movers it compared favorably. I was very pleased with PODS, I feel they made the move very easy and convenient.

Every step of the way, PODS gave me very clear expectations and followed up with actions. The move was very smooth, including adjustments I needed along the way. Pod drivers were excellent, customer service agents on the phone were excellent. This was an expensive way to move, but I have no regrets.

I moved from Oklahoma to Alabama and I liked that I had access to PODS in those states. I also liked being able to have the container on site, take my time packing it, then have it picked up and shipped. It was a big deal for me to be able to have the container to pack on my time frame. It wasn't like calling a moving company to come do everything in one day.

We had PODS before and they were good. This time, we booked two 16 footers over the phone, and the reps were great. They answered all the questions I had, to start with, because I wasn't sure about the what, where and how. The price was good ‘cause we got military, and the 16 footers were clean and sturdy. They served our purpose. We loaded household goods.

I called PODS and the reps were professional. Booking a pod was easy and everything went fine. The drivers were great. I would use PODS again if I needed to.

I needed a pod going from Florida to Ohio and I chose PODS because of the easy access to them online. I booked the pod on their website and the user-friendliness was good. They let us know 45 minutes before they were gonna arrive for the delivery and the pod was in very good condition. Also, the driver was wonderful and was very cautious backing up and putting the pod in the driveway. They were very gentle in placing the pod closest to what we could get access to.

I pulled up PODS online and it walked me through it, like what was I needing it for and how long would I need it for. It was pretty easy. The pod fits on the back of a flatbed, small truck like a wrecker truck. I had trouble with the lock a little bit. It kind of would stick, the lock itself with mine. But the handle that would slide so that you could put your padlock in was a little tricky to use, maneuver. But otherwise, it was fine. It worked for what I needed it to work for. I had it exactly two months.

It was pretty easy to book online. The drivers were good. The pods were clean. Also, PODS price felt fair.

PODS called me and discussed it before they dropped it off because where I wanted to do it wasn't large enough. I was asking them to put it in the front yard with the opening up against the driveway, but they ended up needing to put it in the driveway. We had got it to unload what was salvageable from our place where it burned and we didn't have anywhere to go back in and it was like the end of the COVID lockdown. And you know how all the prices are and all the listings for all real estate went up really high right then. We couldn't find anything even to move into for a while. I had it for like two years. The pod was perfectly strong. Fine. I didn't see any outside or inside damage.

PODS allowed me the convenience of packing my own and it worked out well. Every time I had questions, Charlene, the rep, walked me through it. She was very good. It’s not every day that you do a pod and the rep was patient and explained what I needed to do as well as the timeline, packing it and then having it picked up and then sent over from Oregon to California. Even though PODS had to put it in storage for a week, at least the whole container went into storage. It’s not like they had to unload everything from a truck, put it in the storage, and then the next few weeks when I need to move out, they take everything from storage and move it back into the truck. More things will get lost and broken along the process that way.

We used PODS for moving recently. I've used them in the past too and had a wonderful experience. I quoted them online and I booked it on the phone. The website was fine. It was very easy to navigate. And everybody I worked with at PODS was very helpful. We didn't have any problems. We have the largest container and it was exactly what we needed. It was sturdy and clean. I was vaguely concerned that there weren't as many rope loops as there were before. But other than that, it was fine. Everything arrived safely too. The drivers were great. I asked a lot of questions and they answered them all really well.

We rented two pods and stored them. The rep I worked with at PODS explained everything to me. Then, when I had to change dates on a couple of things, I'd call him and he was very helpful with that too. The drivers were all good. In particular, we had a female driver named Becca and she put that pod in a spot I didn't think she was gonna be able to, but she sure did. All the drivers were friendly and helpful and we enjoyed talking to all of them. My husband had an exchange with Earl and really liked him and I didn't even see him. We would use them again and if someone asked, we would recommend them.

I did a web search of mobile storage because I needed something to clean out my garage so I can get it fixed and to have some extra space. My choices were PODS and Mobile Attic and another one. I didn't care about Mobile Attic's customer service. They said my driveway had to be long. It was just 3 feet short and they said they couldn't bring their truck in and put it in there properly. So, they couldn't do anything for us. Whereas PODS didn't make any fuss. I did everything via online or in an app and I only got a call once just saying that the driver was bringing it. I asked him if I had to be there and he said no. So, I told him to just bring it in.

I used PODS for moving and they stored the pod for a number of months. Initially, I booked the largest one over the phone and the rep was good. The drivers were great too. The only thing is that, when the pod was delivered to the new address with my contents, the items had shifted. It made the roll-up door very difficult to open. It took about 30 minutes and two grown men and myself to get it open. Otherwise, it was a fine experience.

I was moving from the state of Michigan to the state of Florida and got one of the larger 16 foot containers. I booked the pod over the phone, and out of the entire process, the only bad part was when I hung up the first day, I was unsure of what I booked and the dates that I booked. There was a communication barrier there, but in general, after that, it was a very simple process. Pickup and delivery were super great. All the drivers were awesome, on time and really nice. I would definitely use PODS again.

I had used PODS years ago and I liked it and knew it was easier. This time, I used them for storage and moving. The delivery was perfect. They did a good job. The only thing was when the pod sat outside the night before we unloaded it, it rained and it leaked inside. I had a blanket that had fallen and soaked it all up, and it didn't ruin anything. But it didn't seal right there on the front.

My online experience with PODS was terrible. The agent wasn't experienced and he couldn't speak good English. I asked him if I could speak to someone else. He said, "No. My English is fine," and he continued. But he didn't know what he was doing. I wasn't sure if I needed one or two pods or one large and one small. I had never done it and didn't know how to estimate it. This young man kept putting me on hold 'cause he didn't know how to handle things. He didn't know answers to my questions and it was back and forth. I was on there for an hour plus.

We needed storage and booking the service was easier to do online. The drivers were excellent. PODS could lower their pricing though.

I rented a 16 foot pods container for an upcoming move… The directions for pod placement were very descriptive and in the order. Pods delivery driver did not follow instructions. He dropped the pod at the end of my driveway not allowing any of our cars to enter. I immediately called to notify them that it was not placed correctly and that we would get ticketed by the city for parking in the street (this is also a 2 family home and the other occupants were unable to get their cars in the driveway as well). They said they would send someone out the next day to reposition it. The next day I came home and the pod had not moved, I called again and they said the earliest they could reposition it was 3 days from then. I said this was unacceptable- they said there was nothing they could do and I had to call back in the morning.

Every step of the process I was well informed and thoroughly pleased with the service and professionalism! Love PODS! Would definitely use again and refer to friends and family as well. Thanks for making our move as uncomplicated as it could be. All the drivers were professional and very polite and personable.

Great to deal with! Highly recommended. Communication from start to finish is exemplary. Customer service reps speak informatively and the delivery drivers communicate times and follow up on them. I will do business if needed with PODS again.

This was my second move with PODS, 9 years apart--both excellent! The customer service people who booked me were trained, and knew their job! Their computer app was easy to understand, use and pay my bills! The drivers for drop off and pick up of the PODs were clean, neat professionals who can drive the podzilla with amazing skill! And the ease of moving with a POD, to pack it over days at my pace is a concept that I applaud! It lowers the stress of moving. Highly recommend!

My experience with Pods would been five star but, the service you recommended, pack and Load was a problem! On the first pod being packed. A young man the crew stole my gold Amex card. They did nothing for me. It cost me extra time, 4 days in a hotel waiting for my new card. I called Pods and didn’t get a call back. Very poor customer service.

Everything from customer service, to arrangement, to dropping off the container to picking up the container and to delivery of container, it was seamless. Driver was really professional. He explained to me how pack to avoid content obstructing the door. He also show me how to unload everything. Price structure was clear, not confusing. I would recommend PODS. Good.

Having now unpacked everything, I am extremely pleased. I had a lot of fragile items and they were transported across many states without damage. Everything was handled efficiently! All staff were professional. We were first time users and would recommend using PODS to everyone. There are vendors who will all help you pack and unpack.

As an older man and not very experienced in on line work. I was able to talk to a person both up in Massachusetts and where we moved to in North Carolina. I was always informed where and when my belongings were. Found every person I spoke with friendly and professional especially the POD drivers.

This was the best decision that we could have made with our move from the GTA area to the Ottawa area! The fact that we got to pack the PODS was fantastic. We only had 1 print with broken glass, but that was on us. I fear that we may have had more broken/damaged items if we had gone the traditional way that people move! The drivers for drop off and pickup of the units were great! Good to see that you employ awesome people! Thank you for making our move a little easier!

From those on the phone to delivery and pickup personnel are all polite and efficient. I highly recommend Pods for your move. Pods tries hard to satisfy your requirements for placement of the Pod both for delivery and pickup. The Pod holds more than I originally thought. The cost is fair for the service you receive.

What an easy move across the country! PODS stored our items until our move in and everything was good when we unloaded. Storage was huge for us because our new home wasn’t ready for 6 weeks after moving! Moved from Sarasota, Florida to Henderson NV and using PODS made that move easy!

We needed a way to store personal and household items during a home renovation. Didn't want to pay movers to pick up and deliver, so we went with a POD in the driveway during the project. Perfect solution to our needs... We had our belongings right outside the door, accessible when we needed them.

I rate this company outstanding. My reason is that from the beginning to ordering it, coordinating drop off storage, and then to its final destination. I had all information at my hand and it was always correct. The person who took my order whose name I cannot remember at this time was very knowledgeable And very kind. I highly recommend PODS many people who are thinking of doing a move on their own.

I think the PODS drivers are very skilled at what they do and professional. Our grandson had a blast watching the pod delivered. The pod driver who picked up the pod from final destination was so helpful. He made sure I could open the sliding door before he left. He discovered the load had shifted and tilted the pod to gently shift it back. Good guy. Very helpful. Very skilled. I have nothing good to say about the unskilled, non-English speaking guest workers whom pods recommended. They stole from me and did not secure the load with the pods provided straps. The drivers get 5 stars. The packers get O.

We had an outstanding experience using PODS for a part of our moving and storage needs. We filled a 16' container with 200+ boxes and miscellaneous items. All items were returned to us in the same condition as we packed them. Scheduling both the origination and destinations drop-offs/pick-ups were all done easily online. PODS staff were courteous and helpful. PODS was an affordable alternative to conventional moving & storage companies.

First time using pods and I probably received their oldest wooden pod that after I emptied it there was sawdust-like piles all over floor from bugs or something. The pods in all their ads are are new looking, bright and cleaner looking. Also, I don't agree w/not prorating the monthly fees especially when you get it picked up in the middle of the month. Ordering the pod was very easy, and the drivers that delivered/picked up were great.

PODS made my move so easy. I was able to pack and load the container on my timeline. The live representatives who managed my reservations helped me to understand the terms and charges better. The cost was appropriate for the services I received. I appreciated being able to track my pod once it was in transit. The container was clean, and my stuff arrived safely. My drivers were cautious & efficient.

From the booking rep to the drivers, the communication, the deliveries and pick up, everything was flawless. I believe the price was fair. Not one negative. The YouTube video on how to load was very helpful and nothing was damaged.

Everything went great until the last pick up. Everyone was lovely to work with, their customer service was spectacular until they made a mistake. When the POD was picked up the last time, the driver had no idea what they were doing. They drove in the yard, in the neighbor's yard, and over the fence. The fence broke. All this in a driveway that had plenty of space. And they refused to compensate me. They stated it wasn't their fault, I should have told them the driveway wasn't wide enough. But the driver who dropped it off had no problem getting it into the driveway. Incredibly unprofessional and rude.

Very respectful and kind service fulfilled to the utmost. Such a huge relief to see everything got here undamaged. I appreciated a call that I got from the Boss as well, so caring. I would recommend their team anytime. So on time and kept very up to date with everything. Thanks. P. **.

I did the booking process over the phone and all my questions were answered. It was really easy. I did the scheduling pickup and drop-off on the website and it was very simple. There was no issue with the delivery of the pod. I told the driver where I wanted it and he dropped it there.

As I write this, my POD has not yet left the hub to go from the Midwest to Hawaii. I have not spoken to a person with English as a first language yet, which has led to misunderstandings because of lack of training and communication skills. They have been very polite, and I am sure they are excellent workers in a tough position, but are not entirely helpful. Two required forms about insect pests have held up my POD for over a week because of the POD end of things not providing useable online capabilities. There was no docusign ability, and when I asked for help I was told to find a friend or go to the library! I actually did use the librarian, and they were sent correctly.

When I needed some place to put things and store them, I went with PODS. They had the size I needed, which was the smallest size that they had. It seemed to be water tight and it opened. We dropped it in my driveway and it was very helpful in terms of getting it to the site that I needed it at. But their booking process was long because you can't do it online. You don't get the information directly from the website. There are a lot of things that you have to talk to a human being about and the human beings have problems with their computers. It took a long time to get answers with a lot of down time on the phone. I was sitting there listening to music on hold for quite a bit. People had to go back and forth so that was annoying.

Moved across country using PODS - driver delivered my POD to my house. He decided the door couldn't be opened and took my POD away to POD facility. I was told I had two options. 1) Come to the facility. The POD door would be cut off and I could move my things to another POD to be delivered at my home. 2) Come to the facility. The POD door would be cut off. Move my things to a moving truck. I cancelled my movers and rescheduled movers and rented a truck. Got to the facility and the manager had NO idea the door was to be removed. MY MOVERS EASILY opened my POD door - items were packed in the rented truck. Complained that I had extra expense due to PODS - received an email saying it was my fault. Impossible to get to customer service. HORRIBLE EXPERIENCE and way too expensive with no accountability.

We had a good experience the first time that we used PODS, so I used it again. The booking process was easy online. I had one small pod on this trip and had it delivered, then I filled it, and had it picked up four days later. It was shipped to Salt Lake City, dropped off there and then emptied and picked up. The pod was clean and dry. We changed where we were gonna put the pod and the driver was very flexible in putting it in a slightly different place than we had originally scheduled. He was very efficient, quick, and clean. He dropped the thing off and nothing got damaged. It was all fine.

PODS is a very convenient service and everything went fine in my experience with them. The pickup and delivery were great. The reps were fine too.

I was moving from Colorado to California and booking with PODS was super easy. They had a big discount too. PODS sent updates on where the pod was, and they hit all of their dates that they said they were going to. The delivery of that pod and the pickup of it was perfect. It was a 10 out of 10 experience. The driver was super helpful and let us park in a street-sweeping area because they were coming the next morning and he said a driver was going to come out early and pick up the pod. There were no fines because it was right in front of our door.

Customer ID **. Very poor service. I am currently in dispute with Pods. They are not respecting their contract. The scheduled pickup was November 1 maximum according to our contract. I made sure to call 1 week earlier to confirm and I want to postpone it 14 days after the end of the contract, i.e. November 14, which is unacceptable. Which causes me a real problem because I am renovating and as long as PODS leaves the storage container, I cannot accept my 2 containers of materials. I will therefore send a formal notice to PODS for DAMAGES for an amount of $1500 to $2000 and a reimbursement of what he made me pay for breach of contract. If pods resolves my problem within the day 2024-10-25, then I will remove my review, otherwise this review will remain and many others will follow throughout the dispute.

At this time I would definitely not recommend using pods and their packers. We put in a claim for damages furniture and they were supposed to send a check and never received word back or a check. The packers did not wrap a white antique chair and we had plenty of packing blankets left over and the chair has stains and indentations on it.

I was incredibly pleased at the care the four young men took with each piece of my belongings. Each item of furniture was wrapped carefully and unwrapped and put in place. I was not concerned for one minute about the safety of anything. They were professional and personable. They exceeded my expectations!

PODS quoted me an 8x8 container when I clearly told them I had a 2 bedroom apartment home to move items. Clearly this was not enough space. I called the company 4 different times. They assured me that movers know exactly how to pack these containers. Move day came and it certainly was not enough space. 24 hours PRIOR to my move day I contacted PODS on 4 occasions. Again they assured me this would be fine and they would all have quoted me this small container, they wanted to swap it out for a bigger one ON the DAY of my MOVE when MOVERS had ALREADY MOVED items into the container. I said this is not possible since I had paid Movers to move items and they said they would give me another container 3 days later.

GO SOMEWHERE ELSE! PODS is not transparent whatsoever. They are not worth the money you are paying! Nothing but issues from this warehouse. Storage access: I drove 5 hours round trip to access my POD after confirming the date and giving 3 days' notice. To my surprise, my POD was not available to access. Day of delivery: Again, I wasted my time and gas to drive 5 hours round trip. I arrived at my destination at the latest time they gave in their delivery window (2:45) Now they are running 2 hours late. 5:00 pm still not there. I called again, then they say between 6-9 pm.

Absolutely the most horrible experience I have been through with any company in my life. They tried to get more money out of me after I emptied the containers for rent on the containers because the movers I hired, Bareback movers, left what they didn't want to move in the containers. I had removed my locks which indicates that I am finished with the containers.

From beginning to end we had excellent customer service. Each step of the process was seamless, and the staff stayed in touch with us throughout. Our initial point of contact set the bar high for the remainder of the move. She was outstanding! And each of the drivers were courteous and professional. I would definitely recommend PODS to anyone doing a move.

I would recommend PODS to anyone who is moving. My experience with everyone I came in contact with (in person and on the phone) was exceptional. Special thanks to the PODS driver from Ocala who went above and beyond to help me when she delivered my POD to my new home. Thank you.

Using PODS saved us thousands of dollars on our move. Yes, we had to do a lot of work, but it allowed us tremendous flexibility in terms of move dates. I was surprised to learn that the dates for drop off and pickup were not immediate - a couple of weeks in advance.

PODS is easy to use and probably the most reasonable. I called them to book a container and their rep knew what he was talking about. I got a small pod for one month and the driver put it where we wanted it. He measured it so that it wouldn't disrupt the postal service. He was very knowledgeable and very courteous. The pod was fairly clean but the door was extremely difficult to open. I couldn't open it and my husband had to.

Pods is HORRIBLE at calculating the number of units needed. They were informed of my house size and item count. A 16ft pod (the biggest) was sent and after being filled, half my items were unmoved! I had to hire a Uhaul and get a 2nd storage because of their error. A HUGE unexpected expense! This all happened on closing day so I would have lost my possessions if it weren't for my family helping. It was a traumatic nightmare! Also the items I pre-packed were repacked by the movers because they have their own system. The men that delivered and picked up the pods (Anthony picked up) were courteous and efficient. I would NEVER use pods again!

Excellence all around! Delivery of pod - driver was very knowledgeable - pickup after full went very smoothly--delivery of pod to be emptied - excellent. Answered all my questions. The only complaint I could possibly have is with the pod itself... The door kept jamming when opening and closing... but it did open was just harder than I expected is all!

We were moving and had to unclutter the house to stage and sell - Pods offers safe secure storage for your possessions. Delivered on time and picked up as promised- A few months later they were dropped off at the new home - Everything in good shape, perfect solution to our situation. Would definitely use Pods again- Thanks to all the staff seen and not seen making the service run as well as it does.

I was overall happy with my experience with PODS, however there were a couple issues. While my delivery and pickup was exceptional, the delivery at my new location in Florida was a little disappointing. I had my POD delivered 1 day before my arrival so that I could get started right away with unpacking. When I arrived, I realized they did not face the POD in the right direction as I requested. As well as finding out that it did leak and damaged some of my belongings. Luckily, it want too severe.

The POD was placed on the street in the cul-de-sac with no issues on Oct 14. Several days later when removing the empty POD, the driver of the POD's truck drove the truck onto the neighbor's grass strip between the sidewalk and the street damaging their yard by leaving large and deep ruts. Then the driver moved the podzilla off the bed of the truck straight over the pod. No protective material was placed on the neighbor's grass. Incompetent driver/employee. My point is to ensure you have someone watching during container drop-off and pick-up. This is my 2nd long distance move with this company and first issue with the quality of work/service. Claim filed with the company. We will see how that is handled with their insurance provider.

I had a great experience with PODS!! From customer service to the gentlemen that delivered & picked up!!! All were very pleasant, patient, knowledgeable!!! When they said they would be here they were on time & called when they were on their way. I would definitely use again! Thank you!!

Excellent customer service specifically the drivers and process/timelines excellent. The only thing that could improve is offering a special discount when ordering more than 1. I was told why there isn't a bigger pod and I could have used 2 but price not that much cheaper. So a good enough discount would have prompted me to do it.

Terrible customer service. Seems like once they get the final payment they ignore you. Sad. Driver never called the day of scheduled pickup and showed up 3 days later with no apology. I'll go with Pack-Rat next time.

This was the very first time that I use pause, was very easy to get all set up, and when I needed to talk to somebody about re-doing a pick up date, never a problem was delivered when they said and then picked up the morning they also said it was picked up Definitely have been telling everybody about my good experience and your wonderful company

I used PODS for storage. I was redoing my floor and had to move my furniture. The booking steps were easy. I went online and the navigation was easy as well. I got the biggest size, and it was good. The delivery was on time too. They kept me updated and overall, I was happy with it. PODS is a good service, and the price is reasonable. I wasn't aware that there was a pickup fee though. Either I skipped over it or I didn't see it.

I did some online research and PODS kept coming up. I looked at it online, and I felt like I didn't know enough. So I sent the word out to a couple of my friends who then came back and said, "Yes, it's worth doing and it'll work out." That gave me the confidence to do it. The fact that a live operator spent 40 minutes on the phone explaining how everything would work really helped as well. I had many questions, and I'm glad I had the guy to talk to. I would not have done it if it was just online and no live person had been there. The pod I got was beat up, but it worked fine. It was a small pod, and we had it about a month.

I had a little trouble with the website wherein things weren't updated yet. I had to call PODS and they said, "Oh, it would." I booked on the phone, and the rep was great. Both of the drivers were very courteous too. I got the largest pod for three months and it was in good condition except the bottom part. It was old- and rotten-looking, and I was concerned about that, but it held up. I pointed it out when they came to pick it up, and they said that they would send it back for repair. Other than that, a pod is a good thing to use, and it's an easy way to do things. It's bigger than it looks though. I had a lot of room still in it that I put some of my stuff.

We had used PODS before successfully, and this time, I booked mostly online, which on a scale from 1 to 5, my experience was a 4. It was more successful than not and easier than not easy. There were some stains on the floor of the pod that I didn't know and they were a little sticky. Other than that, the drivers were superb, and I would go back to PODS again for similar circumstances.

We went with PODS for the convenience and to keep our stuff safe while we were moving. I booked it online and it was easy. They delivered it when they said they would and backed it into the driveway. After a couple of weeks, they picked it up and brought it to the other house. The pod seemed to look okay but once we had our stuff in it, some rain water got in and damaged one of our boxes which was a box of books.

When we moved 14 years ago, we didn't wanna take all of our stuff from Virginia to Atlanta. We got two pods and put them in there. There was a PODS place real close to us and I called the 1-800 number and booked it. They came out and picked the first pod right away. Then we ordered another one and that was quick and easy. We had the first pod dropped off on a Friday last month. A week later, they delivered the other one. I was very pleased that after 14 years, none of our furniture was damaged, cracked, weather-beaten or covered in dust 'cause it was in a temperature-controlled place.

This was the very first time that I use PODS, was very easy to get all set up, and when I needed to talk to somebody about re-doing a pick up date, never a problem. Was delivered when they said and then picked up the morning they also said it was picked up. Definitely have been telling everybody about my good experience and your wonderful company.

PODS were okay, but when we got down to Florida to get the pods, I thought that we paid extra to have the pods delivered to the home here in Florida, from one end to the other. But he said, no. So it was confusing. When you talk to somebody and then you try to call them back, you get somebody else and then you have to go through the whole thing again with them. I had to keep going back and forth to make sure the dates were on time. I had two crews coming in to load them. It was a little bit confusing, but we got through it. They were great people.

My wife and I used PODS to move locally six years ago. We had two pods that we used to move from Marietta up to Ackworth. This time around, it was a little different. We moved 900 miles out to Tulsa, Oklahoma. I like their website. I do most everything online. So it was very easy to go to the PODS website and book our pods there and schedule everything. We knew what the cost was gonna be upfront. So that was really nice to have that. We scheduled for the pods to be delivered three days later out here in Oklahoma. So we knew the furniture was already here in Tulsa before we actually drove out from Georgia to Oklahoma.

PODS seemed like a major outfit and they were running a summer discount so went with that. Their pods are basically just big metal rectangles with a door. I was very satisfied. I had a very good experience with PODS. I would recommend them to anyone moving.

When I called up their 800-number, the initial conversation was a bit misleading. I told PODS in the initial conversation that I was gonna need to rent three 8-foot by 16-foot pods. When they gave me the price, it was around $4,800. I asked them if that was all for three pods and they said, “Yes.” But they just talk to you and make the sale. Then they transfer you to the actual booking number or over to someone to do the actual booking and then go over the pricing.

I used PODS for storage and I liked that they came to my house instead of me having to cart the stuff somewhere else. I didn't have any problems. Other than you had the address across the street instead of this one. I saw the driver pull up and I told him, "I think over here because they'll be kind of wondering about that." They park a car where he was gonna put the pod. He just said, "Okay." I had all the other information correct, name, and phone number. So, he just picked it back up and moved over. He was very nice and friendly. I used the website to schedule the pod and also to try to change the address. But it was impossible for me to change it to the correct address. I tried a couple of different times and the rep said he was gonna try. But it just would not accept.

I've had a very good experience with PODS. This is my fifth pod and there will be a sixth one. I've had five pods, and the 16-footer is almost filled now, and it'll go to Florida. Going with PODS was fit best with my schedule. We're slowly moving to Florida, and so the move wasn't all done at one time. The house in Florida was just finished so we were living in both houses. That's why it worked so well. For the most part, the reps were very good. One-time, one pod was damaged but it didn't hurt to miss my contents.

PODS was easy to use, efficient, and friendly. I would recommend it. I had some friends who used them and told me about them. I did some research with the Pack Rats and PODS, and I thought PODS was a better deal with the insurance. I went online and saw the number, called the PODS people. They walked me through the cost and things, and I booked it. It was simple. We had two pods actually dropped off at two locations within three blocks of each other. One was at my mother's house, one was at my house. They notified us when the pods would come. They called us an hour out when the pod would be there. They got there. They dropped off both PODS at both locations without any problem. The drivers were friendly and knowledgeable, and it was easy.

We needed to move a fairly large amount of household furnishings, tools, clothing and "stuff" to furnish a summer home we purchased about 1600 miles north of our Texas home. The choices were to rent and pull a box trailer 6' x 12' or have a small POD transport everything. The cost to rent a trailer would have been a fraction of the cost to use PODS, but would have entailed making a far more dangerous and difficult drive without any backup. The PODS experience was actually quite seamless. We loaded (and unloaded) it ourselves. I do have considerable experience loading and securing a load in a truck bed, so I was perhaps overcautious in stacking and securing everything in the POD.

From first customer service contact to dropoff and eventually pickup of my POD, the team was flawless on execution and customer service. The POD solution proved to be a worry free moving experience. The POD was clean and structurally sound. The POD technicians were professional and dropped off the POD exactly where requested simplifying the moving process. I certainly would use PODs for any future move and would recommend without hesitance to anyone who asked.

PODS was the starter of the whole storage pod business, so I went with them. The time on the website was further out than what I needed it. I needed it sooner. So, I had to call. Everything went smoothly. I got the biggest pod. It was clean.

I have have now tried PODS for short and long-term storage. To be honest, the units were secure and worked well for their designed purpose. The drivers are friendly and courteous. PODS, IMHO, are very expensive for this purpose. You are paying for convenience. This is something I will not do again.

The Pods team members were all outstanding! They were professional and communicated in a timely manner. From setting up the account to scheduling to actual drop offs and pick ups all was done effortlessly. The only negative is your tool for estimating what size and how many pods would be required. It is bulky and missing many categories of items thereby requiring customers to end up with bad data. In my case the tool said that I needed 1 1/2 large pods. The reality was that I used every square inch of the space. If I had not hired professional loaders we would have needed another pod.

This was my first rental with PODS. The drop-off was done promptly, on time and driver was professional. I needed to extend the rental and that was done on-line and was easy. The pickup was well within the time limit I was given. Would consider them again and would recommend.

Our experience with pods was seamless from beginning to end. The customer service person we spoke to was extremely helpful as she helped us determine what our specific needs were along with how much we wanted to spend. This helped us to eliminate some possessions we really did not need to bring, which would only have filled up another half pod anyway. This actually saved us a lot of money. Also the system is set up so there's communication every step of the way - you know exactly what you're going to pay at each step and you know exactly when your pods will be picked up and when they will be delivered… This is all determined by you. Also, we were able to schedule the pods for one week before they were picked up. This allowed us sufficient time to go slow and made the entire process feel manageable.

The experience from start to finish was exceptional. I placed my order online without an issue. I needed to change my delivery date and called to have assistance. They walked me through how I could do it online on my own after they made the update since I still wasn’t 100% on the date. The delivery went smoothly and as expected since they have videos to prepare you. The POD kept all of our stuff safe and dry in our driveway. I really appreciated that they notified me ahead of time that I had picked a date two days past my one month mark for pickup. This saved me money and a headache as I would have been charged for a full month to keep it two extra days. We would use this service again if the need arose again.

Very pleased with the PODS transaction. I called for quote. Was able to get a quote quickly. Was able to schedule the drop off and pick up which was suited to my needs. I was able to get a lot more into the pod than I thought I would be able to. The pod was clean and ready to go. The communication with the PODS people with excellent. They kept me informed of when it would be picked up and delivered. Was able to adjust times and dates as needed. It was and out of state delivery and was informed of where it was in transit.

The most corrupt business practices I have ever seen from a company. I will never utilize Pods ever again. The sales team that books the pods have zero morals, cancel each other’s quotes and practice shady sales tactics. I was quoted a price that was emailed to me and when I called back to book it, it was booked under a different quote price and number. I contacted customer support and was told there was nothing I could do and to pay the increased price. I will never use this company again and will ensure I discourage everyone I talk to to do the same.