PODS Reviews

I found the company informative and efficient along every step from drop off to pick up. They provided information when I needed it and the drivers that delivered and picked up were excellent at their job. The people in booking the service also were thorough in letting me know service fees and what to expect and what to do prior to delivery and pick up.

The ease and convenience of the PODs made our move easy. The communication, delivery and pick up were great. Not having to rush while packing made the move less stressful and the cost compared to using a moving company was so much less. It was a great value and a great experience.

We rented a driveway unit for storage...It was efficient and served our needs! The cost was reasonable and the drivers both delivery and pickup were professional. We would recommend PODS to our friends and would certainly use PODS again in the future. Happy New Year and have a nice day!

Thank you for helping us through our move. Using PODS was simple and very helpful. Your customer service is excellent and the communication throughout the process was great! I highly recommend and will pass along our great experience to friends and family! A safe and efficient way to move our items.

Pod is the best experience I’ve ever had with moving. I’ve used the for 4 moves (md, la, nv, la) and everything was seamless. The helper they recommended were courteous and on time, calling when they were on their way. I would highly recommend them to anyone. They also discounted my order for being a repeat customer.

Thank you, great service provided, very helpful on the phone setting up the appointments and answering all of our questions before moving my dad out to us. Would recommend the drivers to not have flat tires or to check beforehand, so that way they can place the pod where we want.

PODS made my cross country move super easy. Everyone I worked with was super helpful, knowledgeable and professional. I made several changes through the process and it was really easy to contact customer support and make changes. The website was easy to navigate, too. It was a great experience all around.

We recommend PODS to anyone! From the friendly staff via the phone all the way to the PODS Driver. Amazing, Friendly Staff. We had many questions, they took the time to answer every single one. Ordering pick up, drop off & pick up was easy peasy. Would definitely use PODS again!

We moved from the West Coast to TN. We utilized 4 PODs total. We loaded two PODs before listing our house and then two more after the house was under contract. The PODs were stored at local PODs location nearby until we told them to ship them to TN. We staggered the deliveries two at a time because our driveway had enough room for two at a time. We never utilized the feature where we visited our PODs at the local PODs storage location. But what a cool feature. Anyway, working with PODs was incredible and I would recommend them to everyone. Every interaction with their staff (drivers to phone reps) we comforting and professional.

I was in need of on-site storage and I remember seeing the PODS around town. I checked out their website and it was so easy to book one. Everything was online, no waiting on hold, super easy to schedule drop-offs etc, price was great. The delivery driver called before dropping off and recommended a spot to drop it. Scheduling a pick was just as easy. Highly recommend.

We thoroughly enjoyed our experience for loading, storage and delivery of our four PODs. Our only dissatisfaction was with the raising of the price of our fourth POD because it wasn't ordered with the first three. I had requested this be reviewed two times and was never responded to unless I had called back myself. Since this transaction was through Costco as an Executive Member, I had hoped that there could have been something done since our belongings were stored for five months. This price change ended up costing me money that wasn't told to me when they said I could order additional PODs at a later date.

Using PODS for moving was a great decision. The customer service agents were helpful, clear and empathetic with every call. The service was exactly as described, and the portal let me manage my PODS timetable. PODS communicates your timetable frequently (maybe just a tad too many texts, but better that way than too few). Drivers arrived almost exactly as scheduled. I had one unexpected poor experience with the very last driver, who took his disappointment with placement of the POD near snow out on me, and then on the POD when the Podzilla punched a hole into the POD with one of the guiding wheels. I sure was glad the POD was empty, or we unquestionably would have had damaged furniture. Aside from that poor interaction, the team and service as a whole was excellent and I highly recommend.

My entire experience with PODS was excellent. Reservations were easy, communications were extensive and detailed, delivery and pickup in FL were seamless as was the delivery and pickup in WI. I was appreciative of the care the delivery person showed to my sight-impaired family member who received the POD in WI. Keep up the good work!!

We are very happy with our PODS experience. We used PODS to put our belongings in storage for a while, then moved to a new city and had it delivered. It was easy to make our initial booking, make changes to our delivery dates, and schedule a visit to the POD while in storage. We were very impressed with the care of the POD while in transit, our belongings did not move/shift around. We also liked how it was stored in a warehouse (versus outside in the elements).

PODS is amazing. Every step is so easy and communicated via email and a phone call from the wonderful staff. While they are not the cheapest option, they are the best! I will absolutely use them again for my next move and recommend them to friends, coworkers and family.

Pods was wonderful--price was right, drivers were great, timeline was a little long but the efficiency of your group outweighed the timeline. Was keep fully informed of everything through email. Drivers would call and give me a window when they would be there and were very professional. Would highly recommend Pods to anyone. Enjoyed watching how the pod was put on and off the truck.

I was afraid that working with PODS would be complicated and expensive. Just the opposite. Easy to order and schedule online. PODS were delivered and moved as scheduled, drivers were efficient and professional. Priced very reasonably. I especially liked that friends and family could load and unload at our convenience.

My overall experience with PODS Moving & Storage was excellent. The process was smooth, the equipment was clean and reliable, and the service was timely and professional. The flexibility of having the container delivered and picked up on schedule made the move far less stressful. The team was helpful and communicative throughout, and I would absolutely recommend PODS to anyone looking for a convenient and dependable moving solution.

The process was smooth and efficient. Any questions or concerns that I had were answered quickly and taken care of without delay. The technology being used is very cool, and you can tell that Tim was very experienced with using it when delivering and picking up the container initially. I would definitely recommend using PODS and will use them again if the need arises.

Driver picked up wrong pod. Now the other pod that needs picked up isn’t going to be picked up when scheduled. I’m not happy at all. We worked hard cleaning it out so it could be picked up. Since your driver messed up, even after I told him which one to take, we have to wait a week. Not happy.

I had a great experience. From the person I spoke with to book the pod to the people that delivered and picked up the pod. All around, I would recommend this service. It was seamless and priced well. The pod we chose actually fit way more than we expected, which was a pleasant surprise.

This was my first experience using PODS and it was great. I used them for a move out of state and everything went flawless - they did a good job of informing me when the POD would be dropped off, delivered, and picked up again and the drivers were great - they dropped off the POD exactly where I told them and I couldn't have asked for more!

I booked PODS over the phone and they explained the process. There was very little pressure on me to do it. I was definitely satisfied. The container was a little big, and I might have been able to get by with the smaller one, but it worked out fine. The drivers on both ends were great, both delivering the container and then coming to pick it up, although I wasn't around when they picked the container up in Arizona. But it got to Oregon with no issues.

I used PODS for storage. I checked other service providers and PODS' prices looked better. Their online booking process is user-friendly as well. It was easy to do. The driver was friendly too. In fact, we chatted when he was here and when he delivered and picked up. Though PODS was a little high on their prices, it was great as far as using them for what I needed them for.

We were selling a house and needed to store some things to be able to show the house. It was convenient using PODS and my experience with them was great. The first time, we weren't home but they told us when they were coming and called us on the way. My husband was here when they dropped the pod off to our new house. They stored it for a month 'cause we weren't ready for it. They were excellent. We also got the service on a sale, so it was a reasonable price.

We didn't have a place to go and had to store our belongings. I wasn't physically able to do process of putting it in a truck, taking it to a storage unit, unloading the truck, then finding another place. We liked the convenience of using PODS and we booked the largest pod over the phone. The drivers were great. We had some damage to some items inside including table and chairs that were scratched up, but it wasn't anything that they did other than the moving of it. However, it was a little pricey for the length of time that we had to do it for.

My experience with PODS was very good. I used them before in 2013 and decided to use them again. I like that they were very flexible. I got the biggest container and the drivers were excellent.

Everything went just as expected when I booked the pod online. The drivers were extremely pleasant. Everything was perfect.

We needed storage for a remodel that was happening. I've seen PODS everywhere so we booked through them online and it was easy to do. We had the largest pod and we had no problem.

I had an excellent experience with PODS. I had seen them around the neighborhood and I thought I’d try them. I had originally contacted them online and then I spoke with them when they returned my call. They were very thorough.

It was very easy to do the booking online and the customer service group was very good. We had three pods, and the delivery and pickup went as scheduled. I would recommend PODS. Everything was easy and everything went smoothly.

I booked with PODS through their website and it was pretty easy. I opted for their largest pod and although it was mostly satisfactory, there was an issue with the door being slightly uneven when shut. Despite this minor problem, the pod was clean and sturdy with no leaks. Overall, I found the service reliable, and I would recommend PODS as a convenient option, especially when coordinated with USAA.

I was thrilled with the service, but an extra monthly charge appeared on my credit card bill 6 weeks after pickup. I reached out to customer service via the chat, who said they would send it over to billing for a refund. Simple mistake, simple resolution, but it could have been missed had I not checked my credit card statement.

Would have been happier with pick up of empty pod if driver had stopped to close driveway gate so animals could not have escaped. As you can imagine, this created a huge problem for us in trying to recapture every one especially animals at a new location who didn’t know how to get home.

PODS was great. This is the second time I've used them and I used a 16-footer and a 14-footer this time. I had them in storage for two and half months and then they delivered them to my new house. The booking process was easy and the delivery was all good. I really liked the driver, Lee. Didn't have any problems at all. They really make it a lot simpler.

PODS was wonderful. I had done them before and liked it. The men who come out are very nice, incredible, and just so precise. We moved and we loaded all the small stuff in the pod and locked it and they picked it up. Then the movers came and took the big stuff and then we unloaded it and it was easy. It was worth it.

I needed to store and transport furniture and PODS gave me a better quote than the one I got from UNITS. It was a very easy process. I called, told the representative what I needed, and he said he’d get back to me. He called me back in 25 minutes and gave me the complete process, cost, and it was easy to make a decision. I've been very happy with their service.

I got the biggest pod to take my stuff out of my mother's house so my stuff didn't get mixed up with hers. The pod was storage for a little bit. A woman brought it and she was phenomenal. We have a low hanging power line over our driveway and it is not flat. It goes down and she couldn't get the truck with the pod under the wire. So at the top of the driveway, she lowered the pod and had a little motor, drove the pod down and positioned it in the driveway. She was very confident and nice.

PODS is probably the best way to move considering how easy it was with the pod being right in the driveway, not having to lift up into a U-Haul and not having to drive with it. At first, I was tentative ‘cause it felt like a scam. It was kind of weird having to set it up on the phone. I felt like it was kind of an outdated system. But then once we got started, I was like, “This is amazing.” The guy I talked to was super nice, and I ended up getting a discount, so that was helpful. Pick-up and delivery was amazing. The drivers were on time for everything. It was super easy

Navigating the PODS website was very easy. The delivery guy was great. The delivery was fine, but they missed many times for the pickup time they had scheduled it for. I was here the day they were supposed to pick up and I spent the day here. I had to work from home. I thought I had to be here, but they were not clear.

The whole experience with PODS from beginning to end was perfect, and the booking process was very easy. The driver came on time, set the pod up in the driveway, and dropped it off. We spent a few days filling it up and then they came back, retrieved it and moved it East for us. And when it got delivered with all our furniture and stuff in there, everything was fine. Nothing was broken and everything was clean. I’ve moved a lot and it’s the easiest moving experience I've ever had. It's great.

I used PODS for convenience, since they would do most of the work, and they’d deliver the pod here. We could empty it in front of my house. And the price was about the same as having a moving company do it. The booking process, and communication was good. The emails were clear.

The booking process with PODS was simple. I got online and looked up their number and made the call. And customer service was an easy transition. They ask what I am moving, how much I'm moving, and if it's heavy.

Working with the representative from PODS was real easy, simple, and smooth. The guy knew what he was talking about and he gave me the best price. Pick-up and delivery was smooth. They called when they said they were on their way, and the window, and it was all good.

The pick-up and delivery went well. The PODS delivery driver came on the day that was promised, delivered it in the driveway, and made sure I had room to get my car around it. I

PODS is more convenient over other moving companies. I had no problem with the representatives. Everything went fine during the move and they were okay for what I needed. I just don't like the marks that they leave in your driveway when they leave.

The are very departmentalized. AND each department does not communicate effectively with next. When one department makes mistake … they are quick to deny accountability and responsibility leading to no concern to retain you as customer or need to make anything right. I ordered a pod that was never delivered to my address to be loaded … It was mistakenly delivered to some other residence … It took months to resolve despite the house it was mistakenly placed at calling them to remove it. Do not use … No accountability.

PODS was good. I needed it just for temporary storage. I was having my floors done and I wanted to get as much as I could out of my house so that when my cousin's doing it, the stuff is out of the way and he can do the floors and everything.

Do not do business with this company. Spent thousands of dollars with them, returned my pod and they still charged me for a month's storage. Admitted they made a mistake, but will not refund my money. I’m considering a lawsuit. Again, there are other options. Do not do business with this company.

I chose PODS because I liked the amount that they were charging per month. I also liked how the video showed how they were delivered and how they were taken away. And it was done exactly like the video showed me.

The interaction with the PODS representative was very good, but not afterwards. I was selling my house and building a house, and there was gonna be a delay between selling and repurchasing, so I was gonna be homeless, so to speak. No one from PODS bothered to inform me that they would only be available to deliver on Tuesdays or Wednesdays and I closed on the purchase of the home, Wednesday afternoon. That meant I wasn't gonna be able to get my stuff until 6 days later. Had I been told, I could have changed closing by one day and would have gotten the PODS on Wednesday without a problem.

The online experience with PODS was easy to do. I went to the website and I just selected what I needed. I wasn't too sure about the sizes, but I did select the bigger one. It was easy to set it up. Just pick the size and pick the time. I picked three months, just booked it, and they delivered the day that they said.

Overall cheaper and easier than most services. However, they are very inflexible and unhelpful should anything go awry. I had to change addresses after I had it shipped out and when I called the representative said the system would not let them make the delivery from the current storage facility as the new address was too far. In order to ship it to that new address they would have to ship the pod to a warehouse in that state which was almost 6 hours further than the current facility and would have to charge me more for that service. As long as you're fine with doing all the work yourself and don't expect any changes it's not bad.

A wonderful experience at both Pompano FL and Loudon TN. Constant contact from administrators and Pack and Load employees, was very reassuring. This was my first move alone and I was extremely nervous. The care and concern of all drivers and packers was exceedingly helpful. I was impressed with the hard work and reliability of both teams. Drivers were friendly and timely. I would definitely Use PODS and Pack and Load again. Thanks!

I am beyond happy with my experience. All your staff were professional, super friendly and an absolute joy to deal with. The driver was prompt on delivery, pickup and one move that needed to be done. I would highly recommend PODS to anyone having to do their own move. Pricing was reasonable however overall customer service was worth every penny and more.

As we have come to expect, POD was delivered and picked up exactly as planned. Not a single thing was damaged, which yes is more often a result of great packing, but this POD went across the country and the driver could have been careless and hit every pothole en route.

Generally, our experience was a very positive one, from start to finish. From agents on the phone to delivery and pick up drivers - all very pleasant, easy to communicate with, which is indicative of them loving serving people. With the exception of the driver who picked up the first container in Vancouver, 4 hours early. Based on communication via email from PODS, the pickup window was 12pm -3pm. He showed up at 8 am (5 am email said the window was 12-3). This young man, who has a ** accent, had a smug, righteous, smart ass attitude with my wife and then with myself when we told him we’d be ready at noon when container was to be picked up.

PODS was the only one who was able to accommodate my quick turnaround time. I had to get out of my house ‘cause settlement came. And I was planning to use U-Haul, and my son-in-law was gonna fly down from Pennsylvania to drive the truck for me. But then we had the government shutdown and flights were either delayed or canceled, just the insecurity of whether or not my son-in-law was gonna get there to drive the truck, I needed a sure thing. And PODS helped.

We had to clear out the house a little bit so we could stage it for sale. And we weren't quite sure where we were going yet so we just stuck it all in a pod. We got the largest pod.

PODS customer service was really good and the representative was very helpful. And the PODS people, when they picked up and dropped off, were really careful not to damage my property.

Booking with PODS worked really well. I called and they gave me the pricing info. I only got one 8 x16 pod. The quality was fine and everything worked out. I would recommend it.

We have recently completed a long-distance residential move using PODS. The initial booking process was handled very professionally by the PODS consultant. We were kept informed every step of the way as far as the drop off of our storage containers, the picking up, the red delivery at our new home. My hats off to the drivers that re-delivered our PODS to our new home, especially a gentleman named Arthur. He went above and beyond! My only complaint with PODS is the fact that they use offshore support agents when you call back with any questions, rescheduling issues, etc. They are very difficult to understand, and it is very difficult for them to understand your issue and concern.

I used PODS to move from Florida to New York because of the cost, the customer service, the convenience, and the ability to online chat with someone on the front end. They were really helpful and they offered me a nice little discount. The drivers were fine, too.

PODS was very flexible as far as how long I could have the pod and how long it took us to unload the pod. They are also one of the cheaper ones. Interaction with them was fabulous. If I had any questions, I could get on the phone and call them. I use the app mostly, but I didn't have any problems at all. When they delivered the pod, I had a female delivery person and she was fabulous. She asked me specific questions about where I wanted it put and what would be most convenient for me. That was a very pleasant experience.

I was doing some home renovations and needed storage to move some items temporarily. PODS was the easy go-to. The site was well laid out. I've designed some sites online, and theirs was much more intuitive, user-friendly, straightforward. They are top of the pack. I really like it.

Both the customer service representative and delivery driver from PODS were both very helpful. They solved all the problems I needed solved. They changed my schedule and then they got it all back. I was able to get my pod when I needed them.

I was extremely pleased with how PODS picked up and delivered my POD… All my things went from NY to TX without a problem and the young man that delivered the POD was very professional and so were the drivers that delivered it and picked it up in TX… I would definitely recommend using PODS for moving to another state and I also used one of the car transport companies that are on the PODs website… Also very professional.

The whole crew came through with Excellent service, pods are washed out between users. Delivered/moved and picked on time and was placed exactly where I wanted it. You're given a service window the evening before then the driver will call with actual eta once on route/next stop. I will happily recommend to friends and family to use PODS in the future

We couldn't be happier! Our experience with everyone at PODS was a joy to work with....from the POD delivery driver to the Customer Service reps!!!! This company has the most professional & friendly employees & we were well cared for from beginning to end. Thank you PODS for making our storage needs a great experience!

I had some work done on my house and I needed some extra storage in the driveway. PODS was the only one that was available. It was smooth and easy. Everything online was straightforward, super easy to follow and understand. I didn't have any problems with them dropping off the pod and I didn't have any issues with them picking up the pod. When I got the pod, it was completely clean and empty. I didn't have to worry about wrapping up anything because the inside of the pod was cleaner than what I thought it was gonna be. It exceeded my expectations. If I ever need extra storage again for a month, I will definitely be using PODS.

The lady representative from PODS went through the military part of it with us and she was very good. We had to have two pods in two different places, and at two different times, and she was very good at getting everything set up. The delivery drivers were excellent. Some of our deliveries, it took a little bit of extra work where they had to put them, and we we’re really happy with the way they worked with us.

We had a great experience with PODS. We started out with two 16-foot pods, and they got so much stuff in, we knew we wouldn't need another one that size. So, we went down to the smallest and they were willing to change it. Everything was taken care of, no problems.

My experience with PODS was fast and convenient. My interaction with the representative was good. There were two drivers, and the first driver was fine. I didn't interact with the second driver.

We were moving from one state to another, based on what I had read, PODS seemed honest and reliable. I booked the service online and the booking experience was good. The follow-up during the process was also good. We requested a smaller 8x8 container. While we did debate whether getting a bigger one would have allowed us to move more items, keeping the smaller size made it easier for us to keep things minimal and get rid of extra stuff. I am not sure if choosing that size was good or bad, but it worked for our situation.

Our house burned, so I needed storage for stuff that was in our house. The PODS booking process was fine. I set it all up and then my wife took care of payment. There was no problem with the delivery. He was in and out in a very short period of time and took care of everything. We got two pods from them and both deliveries were fine. We had it for 11 months. I would tell anyone not to hesitate to call and use them. The service was fine.

PODS is an economical resource for transferring from one house to another without me having to do it. I booked it online process was very easy. Everything was fine with the pod itself.

I love PODS. It was the most convenient, excellent way of moving I could have ever thought of. I got everything I wanted in two pods, did it at my own time, and I had people load and unload it for me.

Booking with PODS was very easy. I just did everything online. I was there at delivery and the guy was awesome. I even asked him to show me his process and he went through the whole thing. He was phenomenal. The pod was very clean and very sturdy for household goods. It's perfect. It was a simple, easy process.

I have already submitted a survey. PODS helped me with move-out, storage and move-in. Harrison did most of my deliveries and pick-ups. He was 5 star! I could not have asked for better! Schedulers messed up, (ignored request for a certain time in the afternoon and put me first thing in the morning; six hours before Closing and me taking ownership of the new home.) Harrison juggled his pickup/delivery schedule to meet my needs.

We had 4 16 foot pods. A mover from Jodies stole several items from us. Many times we were unhappy with the schedule of pick up. Also the cost ended up being outrageously expensive. We had to rent 2 additional storage rooms to hold all of our stuff because of the poor packing of the first storage room. Also, lots of our furniture was damaged.

I recently used PODS for my interstate move and paid nearly $3,300 for the service. Unfortunately, one of my tables arrived broken. The item wasn’t very expensive, about $147, but that’s not the point. When I filed a claim, I was shocked by how dismissive and accusatory the PODS team was. Instead of looking into the issue professionally, their response suggested that I was either lying, that the table was already broken, or that I hadn’t protected it properly. That kind of attitude toward a customer is extremely rude and uncalled for. It’s absurd to think I would go through the trouble of filing a claim for such a small amount if it wasn’t legitimate. I’m genuinely disappointed with how this was handled. I’m relieved the damaged item wasn’t something more valuable, but this experience has made it clear that I won’t be using PODS again. A company’s true character shows when something goes wrong, and unfortunately, PODS failed that test.

Everyone who was involved in the moving process was wonderful. Very professional and answered all my questions. This was a great crew to work with. The employees are class customer employees. I was happy that they were able to call me when they were close to my home. I didn't have to worry about any of my items. All the items arrived without any items breaking. Everything was safe at the storage place. Customer service was there to answer any questions I had and resolved any issues. Scheduling was easy. I would definitely recommend using Pods to everyone whenever the opportunity of moving arises.

I had a 16-foot POD from PODS. It was clean and sturdy, and we loaded it up pretty tight. It was a perfectly convenient thing because the house that I lived in closed about a month before I could close. So I had to live in a hotel for a month. I had no problems with the scheduling, delivery to the new house, or pickups. They had no problems with their equipment picking it up, and it was a driveway-to-driveway move. It was a perfect experience for me.

We had moved 10 years before and had such a positive experience with PODS so we thought we'd use them again.

The PODs representative was great and very informative, and I found the price was better than the other ones I was looking at. The pick-up and drop-off drivers were great. They were real nice, very personable, helpful, and informative. On both ends, everything was great. Also, their website tools were easy to use, and I'm not an Internet person. A real nice guy from PODS called to see how everything went, and how our experience was, which was very nice. We told him everything was great and we're very impressed.

The representative from PODS was very helpful. Both drivers were wonderful when they dropped off and picked up. We had to store our stuff for three weeks and I would say the price is comparable. In fact, it's a little bit better priced.

Compared to other moving companies, PODS had a better reputation and cost. I booked online and then ended up on the phone with somebody because there was missing information. The interaction with the representative was great. They were very knowledgeable and knew what they were doing and got it done.

Booking with PODS was easy. They explained their process all online. I got three of their 16-foot containers. But we ended up not moving and needed to bring the containers back to the house. That was a big hassle. When they came to pick up the second container, which we had emptied, I was on the phone for 45 minutes with them to set up a time to bring the last container. Well, they didn't bring the last one because they said it's not on the order.

In our move across country we researched and received quotes from several moving companies. PODS was the only company that could guarantee deliver dates to the exact day without a 3-30 day window. I am happy to say PODS picked up and delivered exactly as the contract stated. Communication and updates were constant and we always knew where our items were. I would highly recommend PODS and hire local movers to help load and unload.

I had the best experience. It was seamless. Customer service was always so helpful and knowledgeable. I go exactly what I paid for never any issues. I stored a pod for several months and then had it deliver across the country. Everyone I dealt with was top notch. Highly recommend

Everything was good. The only issue I had with PODS was they rescheduled one of my pick-up dates, which threw a wrench into the whole schedule of the move. But they notified me, and when I called to get it straightened out, they worked with me as best they could. But it ended up not happening and I had to jostle some things around to make things work. Everything else was fine. The drivers on both ends were absolutely fine. PODS was what we needed for the move. It was convenient, and it was perfect for what we needed to do. Some friends of ours moved ahead of us and they used PODS as well.

Everything was positive. With PODS, you can have it in your driveway and loaded at your leisure. And then you schedule the move and off-load it at your leisure, so it's convenient.

We were very happy with the service and the ability to move on our own time both loading and unloading. The drop off driver was very conscious about what our needs were and position the pod exactly as we need. The driver who dropped the pot off at her new location was the same way. He care about work location, we needed it how close to the house, it was very friendly.

We found the drivers of the trucks to be professional, friendly, and very informative. We packed and unpacked our own POD, Upon arrival and unpacking nothing was broken or shifted in transport. Couldn't have been more pleased. Using your own lock or locks (there is a space for two locks on the POD).

The pod make moving across country quite easy, as we packed all of our own belongings over a 2 1/2 week period, This allowed us to work and do a little every day until the POd pick up. That went smoothly and the POD was delivered on the day I needed to edit and change to w no issues whatsoever. Unloading was much faster than loading, and we had the pod picked up the following day. Wonderful experience, and not as expensive as I had thought it would be.

Great for convenience and loaded/unloading at your own pace. My only complaint is the roll up door on the Pod itself. Consider installing a guard on the upper front part of the pod to prevent taller items from hitting the door roller and preventing it from opening; no matter how tightly I strapped my belongings to the back of the pod, something somehow managed to shift, just enough to hit the door roller and prevent the door from opening with any ease.

We ordered a POD to be stored on our driveway while we undertook a large remodel. The delivery was timely and the PODS staff both at the office and the driver were very helpful and professional. The POD was perfect for our need. During pick-up, we had a little delay in moving a vehicle that was in the way, but the driver picking up the POD was very patient and (even though he probably got in trouble), he waited. We certainly appreciated his patience and kindness.

Quoting process was involved, but customer service made it simple to contact and keep updated on changes. The planning team was flexible on dates and gave appropriate warnings about potential delays near holidays. POD was clean and leak-free. My unit got delivered to the right place even though I was not present.

I rented a POD for the first time. I was kept informed of all the times for the delivery and pick up times for the POD. The POD was delivered on time and picked up on time. The POD was clean and placed where I asked them to put it on both end of my move.

Thank you PODs for dropping off and picking back up helping with ease of moving! Communications from the drivers each time was terrific! Friendly, helpful staff ensuring placement of PODs both times at different homes was done to not impose damage as carefully as possible treated as if family!

Great service. Convenient and affordable. I liked the option of having as much time as I needed to load and unload the pod, have it stored for as long as I needed, and be able to access my stuff while it was stored. Super convenient for moving into a new house where we had a gap in between our lease ending and our closing date when we were staying with family.

It would have been better but had some problems with the phone contacts. I tried a couple of times to verify pick up details when the text messages were confusing, I have a screenshot of a message that's sent that was worded in such a way as to make a response that was incorrect. Copy attached.

I was very pleased with the service. The service was great. The timing was great. All the phone call went well and everyone was friendly and professional. No complaints, my belongings were exactly as I'd hope they would be. No problems, no issue, no concern, happy, satisfied.

My family used PODS for the first time to move a deceased family member's personal and household goods from Florida back to us in California. It took a fair amount of juggling and planning and all went very smoothly. All the customer service reps were so pleasant and helpful as well as all the drivers. Would definitely use this company again.

We had an excellent experience from beginning to end. The delivery guys and pick up guys were amazing and called every time. Website was easy to use and self explanatory. Highly recommend Pods for your moving needs. Very satisfied overall with our service. Thank you for all your help with our move across state. Really appreciate all the updates and great service.

Everyone from the rep on the phone to those delivering and picking up the pods was friendly and considerate. Great job! I would recommend to friends and neighbors. The price was very reasonable. I wish you had a bigger pod to choose from without having to order another one. The delivery guys were considerate of my grass. Thank you.

About the only area of criticism would be the volume or number of emails with constant updates. Had to keep track of every little change with trouble keeping track of each different pod and what was most recent update. PODS was very flexible with any changes, however. Also, they handled our property claim efficiently and without any argument.

When I spoke to a parts representative, he said he was from Thailand. He was the one that gave me the quote of what it will cost to have my things re-delivered. He told me that PODS no longer delivers to my location!!! I him I live about 4-5 hours from the villages Florida, and I see Pods truck go up and down Main Street in Wildwood FL every day. He told me that they would sit my stuff in the yard in Georgia which is about four or five hours away from here where I currently live and I can unload my stuff there??. I had my military child on the phone with me and we were so upset thinking that we would have to arrange to go to Georgia to get my stuff. Then he miraculously came back on the phone after a long wait and said, "Oh yeah we do deliver to your area."!!!

I contacted several moving/storage companies–PODS had the best price and was able to deliver a POD quickest and get my stuff to my new place faster than their competitors. PODS gave me the best price immediately, compared to some of their competitors that gave me an inflated estimate, only to offer me 50% Off that price a day or two later. Booking was easy. Scheduling POD drop-offs and pick-ups was easy as well. Everything went smoothly and every person I had to interact with was professional. I would recommend PODS for anyone that needs to move.

Used PODS during a home remodel. Great experience. POD arrived on time, container placed in exact position despite being on a very busy street. Return delivery of POD went smoothly allowing us to retrieve our goods and return them to our home in a timely fashion. Really relieved a lot of stress.

I ordered Pods when I put my house up for sale so I can store stuff in there to keep the house less cluttered during the walk throughs. Best decision I ever made. It would have been more costly to hire a moving company to take it to a storage unit then bring it all back. So Pods basically brought the storage unit to me. So freaking awesome. The drivers were super polite, and even put the Pod exactly where i wanted it.

I was thankful for opportunity to pack the Pod on my time and picked up when I wanted, and after 3 years delivered where I wanted. All went well and my late husband's library was safe and well cared for. The driver was a real nice lady who delivered the pod.

Every person I interacted with at PODS was very flexible and accommodating with the multiple time changes I experienced with three closing transactions at once and moving to a security gated place. Thank you for easing a very stressful couple of days. I would highly recommend using POD for any small, large, short or long distances. Very reasonable priced too.

The whole process was extremely organized and orchestrated. Felt always well informed. Was easy to reach an agent on the phone when I had a question. The delivery persons were very capable and took care to evaluate the drop off site. On initially delivery, it was recommended to make a slight change to protect nearby flowers. Very well done. Very impressed with the caliber of delivery/pick up persons. Would highly recommend to anyone. Also was grateful for the informed emails with reminders of action required by me. But the program was very explanatory to navigate. Well done!!

The pod was a perfect size for what we needed at the time! The price was great for a months rental. The delivery and pick up of the pod were on time and communication was great. I did think the drop off and pick up costs were a little high, but would use them again.

Had a great and seamless experience moving across the country. Customer service always quickly and accurately answered my questions. The drivers for drop-off and pickup were friendly and made sure the container was correctly placed. Finally the move out experience was incredibly easy and straightforward. I will definitely use PODs again.

Drop off and pick up went very well. Pod was dirtier than expected, but it all worked out well. I don’t complain, this is just feedback going forward. Good pricing and person who dropped off and picked up unit was on time, very pleasant and work well with me on placement of unit.

We were having our floors refinished and needed storage for our furniture. It was easy, despite our having to reschedule several times due to unforeseen situations on our end. They were timely at drop off and pick up. AND, my husband reconnected with his high school friend, the delivery driver!

Ordering was easy, communication was great. Scheduling for our needs. Change in delivery and storage was very easy. All the drivers were friendly, courteous, and communicated their schedule on delivery/pick-up days well. Pricing was fair; we happened to order during a discount period which was nice. I'd use PODS again if the need arose.

I rented a POD following Hurricane Helena while condo was being rebuilt. I needed a bigger size but, because of the situation, storage was hard to come by. Easy delivery and easy pickup. Unit was solid, clean, and so helpful. The problem is the cost. Even though condo is not finished I had to move stuff back in because I am running out of money.

Awesome service, personable staff and very competent drivers that could move the container accurately into small spaces. We were very impressed with the drivers abilities to move the large truck holding our unit into a small area and their ability to remove our unit off the truck and place it where it could be unloaded by us. The telephone staff were very patient with our questions and very knowledge. There were no worries about where the PODS would be stored until a new residence was found. Also we had keys to our PODS and with notification could go and remove items from our unit. All and all it was an exceptional experience.

Everyone and everything was smoooth. Due to every member of their team being well versed and more helpful than you find anywhere anymore. Driver(s) in and out went the extra mile - willingly! All pricing is quoted accurately - no surprises. I am so glad I took the chance and tried this service.

From start to finish every detail was taken care of. Super easy online reservations for all stages of my move. Delivery, pick up, eight month storage and delivery and pick up after storage. Each stage went smoothly and everything arrived in perfect condition. Very courteous drivers and each maneuvered tight spaces expertly.

Great service from drop off to pick up to drop off at new house. I could have asked for better service. The drivers were so friendly and very skilled at their job. They made it look so easy. Would definitely recommend this to anyone who is planning to move.

Excellent communication throughout the entire process. We were very pleased with PODS storage and delivery. Highly recommend everyone use them for their storage/delivery needs. All deliveries were on time, and came within a time window, given to us the night before. All the drivers were professional and kind. We already recommended them to family and friends.

16 foot pod hold 2-3 rooms worth of stuff. For a 4 bedroom 3 bathroom 3000 sq ft house I should have got 5 pods. We filled the 3 we ordered and still got a 26 ft u-haul truck. Payment was as expected and delivery was on time. Hopefully I never move again, but it was well worth it. Love the fact that I could load and unload at my own rate unlike the u-haul that I had to do everything quickly and the stuff is still in my garage.

Every step of the process with PODS worked like clockwork. Ample notices were given about when arrival and pickup would occur, and we finished the move earlier than planned so we simply adjusted the final pickup date — all with ZERO hassle. Great service at a great price. I would recommend to anyone.

Pods worked great for my 500 mile move, including one month in storage until my home construction was completed completed. Customer service was helpful on quick turnarounds & the drivers did an excellent job of pod placement! I highly recommend Pods Storage & wouldn’t hesitate to use Pods again for a move.

PODS did a great job through the entire move. The only thing I wish they would have considered is refunding the days the container was not in use on the end verses charging the entire month. Otherwise entire service was great and their system technology is very efficient. Thanks Pods for job well done!

Very efficient with pickup and delivery, great customer service. The people on the phone was very helpful in assisting with the right POD. The POD are cheaper than movers with people assisting in the move but it allows me to pack up according to my liking. I did not have to be present at the time of the delivery or the pickup.

The service provided in my case was the rental for storage at my home during renovations and the service was very courteous and prompt. The rates were also affordable. I would recommend the service to a friend or family without hesitation. The only minor issue I had was the space it required in my driveway.

PODs was a delight to work with, very professional and efficient. I have and will continue to refer friends and family. Drivers were specifically friendly and knew their jobs. Even the scheduling resources were willing to bend over backwards to make me happy. Thank you very much!

Overall, I found PODS' service pretty lackluster. The issues I had with with scheduling the initial delivery of my POD in LA. Were very frustrating and I thought the storage rates that were much more expensive than average. Additionally, despite the hefty fee I paid for transporting my POD from LA to NYC, there was damage (mostly cosmetic, but some structural) from transport on almost every item of my furniture. I would not use PODS again.

PODs was amazing. Loved the portal. It was very easy to use. We had to change our date. Drivers were helpful and very knowledgeable. Online Sales were very helpful.. We will use them again. We had friends that used another service that had nothing but problems and additional cost over run. We liked the option to easily change your move end date.

From start to finish best customer experience I’ve had in years. From the representative who took the order, the drivers that dropped off and picked up our POD and all representatives that answered questions along the way. I appreciated no one told me to use the website just let me know it was there if I would like to use it.

Using PODS was the easiest thing about my move. The pod was dropped off, picked up, stored, and delivered to my new house with no problems. I did not have to be there for anything. I just loaded the pod, and PODS did the rest. Everything went better than expected. Great service. I would highly recommend using PODS to anyone.

Everything went as expected. This is a good review. Bills were in line with estimates. Delivery good. Pickup good. Storage for month good. Transfer to another state good. Delivery good, everything intact. I had my belongings packed up, put in storage. Went to another state, bought a house, had pods delivered.

The service I received from PODS was exceptional. I had 4 containers for my move and they accommodated my schedule perfectly. The drivers were skilled at maneuvering the containers into place and were friendly and professional! Watching them use the PODZILLA blew me away. Absolutely the best way to position the containers. I will recommend PODS to anyone and everyone!

My experience with PODS was very satisfying. The service was great, and all the people I dealt with during the whole process were pleasant and helpful. Your pricing was fair and competitive. You were also helpful in recommending a vehicle transport company that I used and was very satisfied with. I would and have recommended PODS to friends.

Everything went very smoothly with PODS. The three gentlemen who either delivered or picked up the POD were very professional. My only complaint is that second guy who picked up the POD to deliver to my new home, did not call before he came. The other 2 gentlemen did. All in all, it was a good experience, and I would recommend them!

It was so easy for me. I had multiple days to fill the pod. It was transported miles away to a distant state. Stored until I was ready to have it brought and again time allowed to empty it. It was picked up and returned. Without this service I was looking at renting a truck, loading it, driving it across country, unloading into a storage unit, renting another truck, loading and driving to new home and unloading again and driving truck back to rental place. I was saved so much time, effort, and frustration in the overall move. It was worth it. Thank you for making this service available.

Overall, I'm very pleased with my experiences of PODS. One area for improvement relates to scheduling. It would be helpful to have the ability to community preferences for the timing window of a POD pick-up (recognizing that PODS drivers are working with a variety of orders and that all orders may not get their first preference). Communication of delivery windows is also a bit frustrating. To not know your delivery window until late (typically after 8:00 PM) the night before a delivery leads to things feeling rushed/makes planning more difficult. Additionally, having delivery windows changed the day of is really inconvenient.

The delivery/pickup was on time. Would recommend them to anyone making a major move. The drivers were friendly and courteous and very accommodating as to where to place the POD as I was moving from an apartment complex to another one. The price was less than hiring a full service moving company. Would use the again if needed.

Overall, it was a good experience with scheduling and delivery. The drivers were excellent and helped me as much as I needed to make sure things were working appropriately and I could actually get into my stuff after it shifts during the move. The only thing that was not great was the size of my pod. I know it’s difficult to estimate from what the customer says but my pod was too small and that required some juggling on my part. I don’t know if there’s an easier way or something more accurate that you can do to help the customer estimate the size they need but that’s my only issue. If I ever have to move again, I will probably call on Pods.

Delivery of the PODS for loading went smoothly. I wish I didn't have to give 3 days notice for changes because moving an entire house from MD to FL results in things arising that were not anticipated. Perhaps the rules could be different for long distance moves as opposed to short-term storage and the $150 change fee waived. The drivers who delivered the PODS to my new location were GREAT!!! 10 stars!

My overall PODS experience was outstanding. Everyone was helpful and professional. Container drop off and delivery was simple to arrange and on time. The value was good and the price was as good or better than any other moving services. I will use PODS in the future if needed and have already recommended PODS to several other people.

We repeat customers, and I like that you can always know what to expect. The scheduling is easy. The Pick Up is easy. The packing is easy. The unpacking is easy and the removal of the pod is easy. Only way I prefer to move. Highly recommend for long distance moves.

I was very pleased with the customer service, they explained the process to me and patiently. The delivery and the pickup was also done in my opinion very good. When the driver dropped off the pod he did a great job. The final pick up was also done timely and I was very pleased. Everything thing went well. Thanks.

I entered into relation with Pods after some up front confusion, but with the need for flexibility of storage, pick up and delivery. And beside not ordering a big enough container, mostly my issue, the process once delivered was easy, flexible and perfect for our move. I would definitely use them again, but error on the side of larger pod next time. Also with flexibility learned to ask then what the cheapest days to book are around event, because some dates more expensive based on supply and demand.

From the gentleman who dropped off my pod in NY and gave me advice to the young lady that dropped off in Florida, everyone was friendly and helpful and made what could have been a difficult task easier... and the recommended car transport company and unpacking guys were great too.

Very happy with our POD experience. Used during a home remodel. Safe, secure and easily accessible. It was easy to order. The delivery was on time and done by a friendly driver. Pickup was done as well as the delivery. PODS was a good choice for my needs. Thank you.

My pods were delivered and picked up as expected. great communication—it is great to get a call from the drivers when they are on the way. I utilized a moving company to pack up my pods & between them & the handling & storage of my pods, nothing was damaged! It was also much cheaper than using a full service moving company for everything.

Great service on all aspects. Drivers made sure to follow specific delivery and pick-up instructions. Only issue was shifting of items upon delivery to final destination. Door was blocked but, driver was able to open door with little damage to contents. Fault was mine as I did not adequately secure some items. Used PODS twice and would use them again. Bargain moving option with professional, efficient, safe operations.

Everyone I came in contact with was friendly, professional and very good at what their job is. The system works great and was easy to use and I am fully satisfied with the service I received. The price was competitive and service was on-time, I would use PODS again if the need arises.

Price was affordable especially after I spoke with someone on the phone who gave me a much better rate than posted online. Drivers were always friendly and on time. Email communication was enough but not overwhelming. Have not received a bunch of spam since then. No items appear to have been damaged in storage or transportation. Very nice overall experience.

They were prompt, efficient and extremely kind. Their communication was top notch. We had an issue at delivery (not PODS fault at all) and the driver worked with us with zero hesitations to ensure our delivery was timely and as stress free as possible. If I ever move again, they'll absolutely be my choice.