PODS Reviews

The whole process was extremely organized and orchestrated. Felt always well informed. Was easy to reach an agent on the phone when I had a question. The delivery persons were very capable and took care to evaluate the drop off site. On initially delivery, it was recommended to make a slight change to protect nearby flowers. Very well done. Very impressed with the caliber of delivery/pick up persons. Would highly recommend to anyone. Also was grateful for the informed emails with reminders of action required by me. But the program was very explanatory to navigate. Well done!!

The pod was a perfect size for what we needed at the time! The price was great for a months rental. The delivery and pick up of the pod were on time and communication was great. I did think the drop off and pick up costs were a little high, but would use them again.

Had a great and seamless experience moving across the country. Customer service always quickly and accurately answered my questions. The drivers for drop-off and pickup were friendly and made sure the container was correctly placed. Finally the move out experience was incredibly easy and straightforward. I will definitely use PODs again.

Drop off and pick up went very well. Pod was dirtier than expected, but it all worked out well. I don’t complain, this is just feedback going forward. Good pricing and person who dropped off and picked up unit was on time, very pleasant and work well with me on placement of unit.

We were having our floors refinished and needed storage for our furniture. It was easy, despite our having to reschedule several times due to unforeseen situations on our end. They were timely at drop off and pick up. AND, my husband reconnected with his high school friend, the delivery driver!

Ordering was easy, communication was great. Scheduling for our needs. Change in delivery and storage was very easy. All the drivers were friendly, courteous, and communicated their schedule on delivery/pick-up days well. Pricing was fair; we happened to order during a discount period which was nice. I'd use PODS again if the need arose.

I rented a POD following Hurricane Helena while condo was being rebuilt. I needed a bigger size but, because of the situation, storage was hard to come by. Easy delivery and easy pickup. Unit was solid, clean, and so helpful. The problem is the cost. Even though condo is not finished I had to move stuff back in because I am running out of money.

Awesome service, personable staff and very competent drivers that could move the container accurately into small spaces. We were very impressed with the drivers abilities to move the large truck holding our unit into a small area and their ability to remove our unit off the truck and place it where it could be unloaded by us. The telephone staff were very patient with our questions and very knowledge. There were no worries about where the PODS would be stored until a new residence was found. Also we had keys to our PODS and with notification could go and remove items from our unit. All and all it was an exceptional experience.

Everyone and everything was smoooth. Due to every member of their team being well versed and more helpful than you find anywhere anymore. Driver(s) in and out went the extra mile - willingly! All pricing is quoted accurately - no surprises. I am so glad I took the chance and tried this service.

From start to finish every detail was taken care of. Super easy online reservations for all stages of my move. Delivery, pick up, eight month storage and delivery and pick up after storage. Each stage went smoothly and everything arrived in perfect condition. Very courteous drivers and each maneuvered tight spaces expertly.

Great service from drop off to pick up to drop off at new house. I could have asked for better service. The drivers were so friendly and very skilled at their job. They made it look so easy. Would definitely recommend this to anyone who is planning to move.

Excellent communication throughout the entire process. We were very pleased with PODS storage and delivery. Highly recommend everyone use them for their storage/delivery needs. All deliveries were on time, and came within a time window, given to us the night before. All the drivers were professional and kind. We already recommended them to family and friends.

16 foot pod hold 2-3 rooms worth of stuff. For a 4 bedroom 3 bathroom 3000 sq ft house I should have got 5 pods. We filled the 3 we ordered and still got a 26 ft u-haul truck. Payment was as expected and delivery was on time. Hopefully I never move again, but it was well worth it. Love the fact that I could load and unload at my own rate unlike the u-haul that I had to do everything quickly and the stuff is still in my garage.

Every step of the process with PODS worked like clockwork. Ample notices were given about when arrival and pickup would occur, and we finished the move earlier than planned so we simply adjusted the final pickup date — all with ZERO hassle. Great service at a great price. I would recommend to anyone.

Pods worked great for my 500 mile move, including one month in storage until my home construction was completed completed. Customer service was helpful on quick turnarounds & the drivers did an excellent job of pod placement! I highly recommend Pods Storage & wouldn’t hesitate to use Pods again for a move.

PODS did a great job through the entire move. The only thing I wish they would have considered is refunding the days the container was not in use on the end verses charging the entire month. Otherwise entire service was great and their system technology is very efficient. Thanks Pods for job well done!

Very efficient with pickup and delivery, great customer service. The people on the phone was very helpful in assisting with the right POD. The POD are cheaper than movers with people assisting in the move but it allows me to pack up according to my liking. I did not have to be present at the time of the delivery or the pickup.

The service provided in my case was the rental for storage at my home during renovations and the service was very courteous and prompt. The rates were also affordable. I would recommend the service to a friend or family without hesitation. The only minor issue I had was the space it required in my driveway.

PODs was a delight to work with, very professional and efficient. I have and will continue to refer friends and family. Drivers were specifically friendly and knew their jobs. Even the scheduling resources were willing to bend over backwards to make me happy. Thank you very much!

Overall, I found PODS' service pretty lackluster. The issues I had with with scheduling the initial delivery of my POD in LA. Were very frustrating and I thought the storage rates that were much more expensive than average. Additionally, despite the hefty fee I paid for transporting my POD from LA to NYC, there was damage (mostly cosmetic, but some structural) from transport on almost every item of my furniture. I would not use PODS again.

PODs was amazing. Loved the portal. It was very easy to use. We had to change our date. Drivers were helpful and very knowledgeable. Online Sales were very helpful.. We will use them again. We had friends that used another service that had nothing but problems and additional cost over run. We liked the option to easily change your move end date.

From start to finish best customer experience I’ve had in years. From the representative who took the order, the drivers that dropped off and picked up our POD and all representatives that answered questions along the way. I appreciated no one told me to use the website just let me know it was there if I would like to use it.

Using PODS was the easiest thing about my move. The pod was dropped off, picked up, stored, and delivered to my new house with no problems. I did not have to be there for anything. I just loaded the pod, and PODS did the rest. Everything went better than expected. Great service. I would highly recommend using PODS to anyone.

Everything went as expected. This is a good review. Bills were in line with estimates. Delivery good. Pickup good. Storage for month good. Transfer to another state good. Delivery good, everything intact. I had my belongings packed up, put in storage. Went to another state, bought a house, had pods delivered.

The service I received from PODS was exceptional. I had 4 containers for my move and they accommodated my schedule perfectly. The drivers were skilled at maneuvering the containers into place and were friendly and professional! Watching them use the PODZILLA blew me away. Absolutely the best way to position the containers. I will recommend PODS to anyone and everyone!

My experience with PODS was very satisfying. The service was great, and all the people I dealt with during the whole process were pleasant and helpful. Your pricing was fair and competitive. You were also helpful in recommending a vehicle transport company that I used and was very satisfied with. I would and have recommended PODS to friends.

Everything went very smoothly with PODS. The three gentlemen who either delivered or picked up the POD were very professional. My only complaint is that second guy who picked up the POD to deliver to my new home, did not call before he came. The other 2 gentlemen did. All in all, it was a good experience, and I would recommend them!

It was so easy for me. I had multiple days to fill the pod. It was transported miles away to a distant state. Stored until I was ready to have it brought and again time allowed to empty it. It was picked up and returned. Without this service I was looking at renting a truck, loading it, driving it across country, unloading into a storage unit, renting another truck, loading and driving to new home and unloading again and driving truck back to rental place. I was saved so much time, effort, and frustration in the overall move. It was worth it. Thank you for making this service available.

Overall, I'm very pleased with my experiences of PODS. One area for improvement relates to scheduling. It would be helpful to have the ability to community preferences for the timing window of a POD pick-up (recognizing that PODS drivers are working with a variety of orders and that all orders may not get their first preference). Communication of delivery windows is also a bit frustrating. To not know your delivery window until late (typically after 8:00 PM) the night before a delivery leads to things feeling rushed/makes planning more difficult. Additionally, having delivery windows changed the day of is really inconvenient.

The delivery/pickup was on time. Would recommend them to anyone making a major move. The drivers were friendly and courteous and very accommodating as to where to place the POD as I was moving from an apartment complex to another one. The price was less than hiring a full service moving company. Would use the again if needed.

Overall, it was a good experience with scheduling and delivery. The drivers were excellent and helped me as much as I needed to make sure things were working appropriately and I could actually get into my stuff after it shifts during the move. The only thing that was not great was the size of my pod. I know it’s difficult to estimate from what the customer says but my pod was too small and that required some juggling on my part. I don’t know if there’s an easier way or something more accurate that you can do to help the customer estimate the size they need but that’s my only issue. If I ever have to move again, I will probably call on Pods.

Delivery of the PODS for loading went smoothly. I wish I didn't have to give 3 days notice for changes because moving an entire house from MD to FL results in things arising that were not anticipated. Perhaps the rules could be different for long distance moves as opposed to short-term storage and the $150 change fee waived. The drivers who delivered the PODS to my new location were GREAT!!! 10 stars!

My overall PODS experience was outstanding. Everyone was helpful and professional. Container drop off and delivery was simple to arrange and on time. The value was good and the price was as good or better than any other moving services. I will use PODS in the future if needed and have already recommended PODS to several other people.

We repeat customers, and I like that you can always know what to expect. The scheduling is easy. The Pick Up is easy. The packing is easy. The unpacking is easy and the removal of the pod is easy. Only way I prefer to move. Highly recommend for long distance moves.

I was very pleased with the customer service, they explained the process to me and patiently. The delivery and the pickup was also done in my opinion very good. When the driver dropped off the pod he did a great job. The final pick up was also done timely and I was very pleased. Everything thing went well. Thanks.

I entered into relation with Pods after some up front confusion, but with the need for flexibility of storage, pick up and delivery. And beside not ordering a big enough container, mostly my issue, the process once delivered was easy, flexible and perfect for our move. I would definitely use them again, but error on the side of larger pod next time. Also with flexibility learned to ask then what the cheapest days to book are around event, because some dates more expensive based on supply and demand.

From the gentleman who dropped off my pod in NY and gave me advice to the young lady that dropped off in Florida, everyone was friendly and helpful and made what could have been a difficult task easier... and the recommended car transport company and unpacking guys were great too.

Very happy with our POD experience. Used during a home remodel. Safe, secure and easily accessible. It was easy to order. The delivery was on time and done by a friendly driver. Pickup was done as well as the delivery. PODS was a good choice for my needs. Thank you.

My pods were delivered and picked up as expected. great communication—it is great to get a call from the drivers when they are on the way. I utilized a moving company to pack up my pods & between them & the handling & storage of my pods, nothing was damaged! It was also much cheaper than using a full service moving company for everything.

Great service on all aspects. Drivers made sure to follow specific delivery and pick-up instructions. Only issue was shifting of items upon delivery to final destination. Door was blocked but, driver was able to open door with little damage to contents. Fault was mine as I did not adequately secure some items. Used PODS twice and would use them again. Bargain moving option with professional, efficient, safe operations.

Everyone I came in contact with was friendly, professional and very good at what their job is. The system works great and was easy to use and I am fully satisfied with the service I received. The price was competitive and service was on-time, I would use PODS again if the need arises.

Price was affordable especially after I spoke with someone on the phone who gave me a much better rate than posted online. Drivers were always friendly and on time. Email communication was enough but not overwhelming. Have not received a bunch of spam since then. No items appear to have been damaged in storage or transportation. Very nice overall experience.

They were prompt, efficient and extremely kind. Their communication was top notch. We had an issue at delivery (not PODS fault at all) and the driver worked with us with zero hesitations to ensure our delivery was timely and as stress free as possible. If I ever move again, they'll absolutely be my choice.

The concept and containers themselves are nice, however the company has 0 customer service. They have apologists in other countries who answer a phone, and explain how they can’t do anything. My first container was delivered without issue on a Friday. A couple days before the move I ordered another and was told it would be there between 9am and 12am the next day. When it didn’t show up I called, and they said they could only deliver to my area on Tuesday. The movers were coming the next day. No one I talked to cared, or could affect any change. They won’t give you the number to the local facility. This caused a massive problem with my move, and it was probably the most stressful I’ve ever had thanks to PODS inability to do what they said. I had the container moved to our new place, and called them to pick it up on the 18th of November.

Wish I could give them a great review. Unfortunately that’s not the case here. Book two pods. The dropping off the empty container problem there. These containers were to be believed to my house in Georgia November 24. First drop off beautiful. Now this is where I gets interested. The second pod I am yet to bless my eyes on. Today is November 27. I spoke to so many people. Everyone is is telling me different things. I am beside myself because that missing container has 99.9 percent of my things so would I recommend this company? Heck NO.

Updated on 12/06/2025: Just an update because PODS commented they would review the issue. I received an email yesterday that said they reviewed the issue and they’re not at fault. That was the level of additional customer service I received. I do find it amusing Pods responded faster to my public complaint posts than they did any other communications I tried. To have with them. My original opinion to steer clear of pods remains.

I experienced friendly staff who helped make my cross-country move from California to Chicago easy and effortless. The team was on time, helpful and polite through out entire interaction. PODS team and the movers worked quickly and smoothly answering any questions I had and taking care with fragile items. We were finished loading and unloading well before my target time. Would 100% book again.

Pods Are The Worst! Pods nearly caused a moving catastrophe, by scheduling and confirming my delivery date and only when I called to get the delivery window (because I didn’t receive an email) did I find out that not only were they not delivering today (Sunday), they weren’t delivering tomorrow either because they only deliver to my area (only 35 miles from your facility), on Thursdays.

Absolutely unhelpful, and frustrating! This is the second time we’ve used Pods. The first time no problems. The people both my husband and I have spoken to not only give us different stories each time we call as to why we have not received our pods, but now my husband who originally called to make these arrangements apparently is considered a 3rd party person and they won’t give him all the information, because the person he spoke to didn’t add his name to the account, just his email, but he paid and he set up the pods order and added a second pod. But because they didn’t put him name and phone number, they just used mine from years ago, PODs customer service is not being helpful.

Would never deal with them again. Gives you a quote for your needs then after agreement they change the price without your knowledge and erroneously charge your credit card. When you try to get to speak to someone you get nowhere. Horrible to deal with after you get your pod. I have to personally go to civil court to resolve. Not worth it. Go with Uhaul or moving company.

Worst customer service I have ever dealt with in my life!!!! I ordered a pod that was never delivered and charged rent instead of a refund they promised. Had to claim a report with my banks fraud dept. STAY AWAY FROM THESE CROOKS!!!

When we signed up for the service we were told that the delivery would take 6 to 8 days excluding Sundays. The reality is it took 22 days. We also found out they can only ship 8 and 16 foot PODS - the 12 foot PODS are only for local storage. We also found out they only deliver to our destination on Tuesdays. We were never given a telephone number to call for service and support - the number they gave us was only for sales assistance. Service was provided through an online chat that frequently did not respond. They also lost the delivery driver instructions during an IT system upgrade. All in all it was a terrible experience.

We have been beyond frustrated with our experience in so many ways. We called to have our pod picked up Sept 26, 2025 and told them to come ASAp because rain was forecasted. They attempted to pick it up several days later after it rained but the driver didn’t listen to our directions on how to successfully get to the pod and tore our yard up and was not able to get the pod (but was ably to drive out of the Yard!).

The company's communication is terrible. They came to pick-up my POD and because a lock was on it, they simply left. No communication or reason why. When I called, they refused to refund and booked my next pick-up for 10-days later. Honestly, this company inability to make simple business decisions tells me all I need to know about them.

Customer service told me no issue on being flexible with drop off, as building a new home…very common for delays. After paid several hundred dollars, that was not the case. The rep told me the bill can be revised longer or shorter. Beware. I was deceived. They do not do that. If that was the case would have went elsewhere.

We scheduled everything via phone with PODS. Info was never added to the account. The actual drop off date ended up being 2 1/2 weeks after the scheduled date because they failed to put in the info. When we called them on it they shrugged it off and said there is nothing they can. Not a smooth process for delivery. Drivers were great.

Drivers were courteous and showed up on time. Our belongings arrived in good condition, scheduling was easy using either the phone or the website. Operators were efficient and friendly, handled all my requests quickly. Although one of the containers arrived with forklift damage, fortunately our belongings weren’t damaged by this.

We used a POD during our home renovation for about a year, and the entire experience was great. Delivery and pickup were both easy, and I really appreciated the frequent text and email updates about arrival times. Both employees we worked with were very friendly and professional. The container itself worked perfectly for our needs. Our local scouts are using PODS for temporary storage while we build a new shed — that’s how good the first experience was!

I was satisfied with my Pod. The customer service was vey efficient. They answered all my question in a timely matter. My quote was reasonable. Overall experience was good. I also was contacted thru e-mail when my Pod would be delivered and picked up. I would highly recommend them for long distance move.

The PODS website was easy to use. Their live customer service reps were helpful and courteous. Their partner services i.e. movers were easy to contact and arrange for help with moving furniture etc. The mover personnel were professional and upbeat. Overall a good experience. I would hire them for my next move.

Was wonderful from start to finish. I tried to get quotes from similar shippers and did not feel comfortable. Pods took care of everything and the young men who dropped off and picked the pod were courteous and kind. Making a move across country is scary enough. And the best thing nothing arrived damaged. Mirrors and a huge screen TV. Thank YOu.

We had a great experience with PODS. I booked three of their largest pods, the 16-feet pods. It was a big move. They stored them until they were delivered to the house. The whole move happened within the month. So, we rented the pods for a month. It all worked fine. The service was excellent. Everybody was great. As far as the shuffling, that has nothing to do with the pod. It has a lot more to do with the packers. We used a company that they recommended called Pack & Load and they were excellent, too. We had a 2,500 square feet house we packed up. We've unpacked most of the fragile things and nothing got broken.

I called in to book a 16-foot container. The drivers were great. It was very seamless.

We rented a container from PODS and had it shipped across the country from California to Texas, and then had it in storage for four months. We booked online and it was simple. We got the 16-foot container, which was the biggest one they had, and we filled it. They were very informative on when they would come, they came on the days I wanted them to come, and they were very polite and quick. Overall, the process was a very simple thing to do, and it was successful, and we're happy with the outcome.

We did have some misunderstanding on the scheduled dates but these people made it happen and were really kind and sympathetic to our needs. The container is big enough and clean. The driver was attentive and patient and gave us all the info we need. The schedule for pick up was perfect.

I was having the garage floor refinished and I used PODS for temporary storage of the items in the garage. I went online to book the pod and it was a little confusing at first but it was fine once I got through it. The communication was very good with what was going on, when the team was coming and when they were gonna be there. PODS did what they were supposed to do. I used a 16-footer pod, which is the biggest one that they have. I wouldn't wanna go any smaller. It made it so it was convenient to walk around inside. I could have gone to the one down, but I would have been crammed. The price was $30 to $50 higher than I thought it was gonna be. But that's inflation and that's just maybe what the business is. PODS did a great job.

We went with Pods because they can leave the pod on site, so we had time to pack as well as unpack at our leisure. I had two different reservations. I did one online, and then I had to call in for the other one 'cause the pod had to be moved. We got 16-foot pods and the drivers were fantastic. Every drop-off and pick-up was great. However, the door was stuck on one of the pods and it was tough to open and close.

We love PODS. We've used it twice. The booking process was simple and easy. It was seamless. Both drivers were really cool. We'd use PODS again if we had to, but we hope to never have to use you again ever. The pod had great quality. But when we emptied our pod, water was coming in. So the pod is not waterproof.

Pods had best price we found. We booked a medium pod for storage and we were satisfied with the size. Our experience with Pods was good and I would recommend them.

I was very skeptical about my move. All the horror stories over the years. But it was not like that at all. You know everything upfront. No hidden cost! If you’re running behind loading, you can change your schedule. The drivers who delivered and picked up were very courteous and called you when they were on their way Customers Service was wonderful. Everything was great! I highly recommend getting a larger POD. You always have more than you think. Five star experience with PODS!!

I needed a temporary storage unit because I was having work done on my house. I knew PODS was reputable, and I didn't wanna get mixed up with someone that wasn't. I went online and ordered a pod. I went with the largest because the medium and the large was the same price. It was easy to navigate their website. I haven't had any problems.

Great communication with delivery staff and very polite! I would recommend. Wish there would be a credit for partial month, we were pending a court date for an estate and only went a few days over. Thank you. POD was clean and easy to use, prompt delivery and great communication.

We booked a 20 footer online and my wife said it was too big for our storage needs, but when we used it, it was just the right size. Pickup and delivery were easy and straightforward. I met the delivery guy and he said, "Where would you like to put it?" He was very accommodating and made some suggestions on where to put it. It was placed right in our front driveway and it wasn't the most ideal place, but it worked out really well. It was like a staging area for our renovation.

I loved the fact that with PODS, you could just put your stuff right at your door. You didn't have to load it up and move it out. You could just pack your house right there at your house and do it within your timeframe. I used PODS for storage because I moved in with my sister. So, I didn't need all of my stuff. What we both didn't need, we just kept it. PODS was wonderful.

The first time that I used PODS, the pod size was not big enough so I had to get a storage. But the second time around, the size worked out. The drivers that picked up and dropped off were really nice on both occasions. The call center was okay. There was a couple of times where they withdrew payments on the wrong day and then there was one time that they did it twice in one month. Some of their customer service people weren't nice. PODS was a little expensive. I thought that by me needing another pod in the same contract, they will give me a little discount but they didn't. But overall, I will recommend them.

We were moving about 12 miles, just in the same area and Pods had a good recommendation for good service and communication. I got two 16-foot pods for moving. I booked both on the phone and online. On the phone, the reps had good communication and they took care of me. The online part was very simple and quick as well. They had links to send to my email after I got everything set up with my accounts. They also sent texts with links. So, I went right to my account and adjusted the dates. The drivers were very good too. I had one container that still had some stuff in it, so the guy took that one pod and rescheduled me a couple of hours later. He came back and picked the second one up. It was very well done. All in all, I had a great experience with Pods.

I booked containers from PODS over the phone. I received excellent service. Everything went well, especially when they had to come pick the containers up to bring them to my new house. I needed to be at a certain timeframe because I had the other guys putting the last bit of furniture in. The lady from PODS was able to let the driver know a certain time and that worked out well. He called me, too, so that I can make sure because I was underneath a lot of stress at that time.

We were redoing our garage and somebody else in our neighborhood had a pod out. We said, "Oh, that looks good." We booked the largest one that Pods rents out, then we moved everything out of the garage and put them in there. Everything fit 'cause my husband was really smart and he figured it all out. We did the garage floor, got everything done, and then moved our stuff back in. The metal container was clean and it did its job. It was not a condo on the Riviera, but it was perfect. I'm really satisfied with Pods. My only concern is that because of my age, I found the online stuff a little difficult to navigate.

I had to change my itinerary and plans several times after setting up an account with PODS this last summer. These changes were nothing I could control and PODS handled the changes with grace and professionalism. Or I should say, Johnny ** handled my account and made all the changes necessary. I couldn't have done it without him and I am very grateful to him. I am a tech novice and need help managing anything online, so Johnny was indispensable.

PODS did a great job communicating drop-offs and pick-ups, they were helpful when I needed to call and make changes, and they picked up and delivered both my PODS on time without incident. I would definitely use them again. I appreciated getting both text messages and emails regarding preparing for the PODS and expectations.

PODs came to us on time, they were very clean. They were placed exactly like I wished. No problem whatsoever. Both of the drivers very nice and professional. It was very affordable, it surely helped me out as a single woman.. Thank you PODs for helping me to my move to Mocksville NC.

From my first contact with the PODS my experience has been the gold standard of customer service - everything was explained in detail and all my questions were answered in a professional and helpful manner. It was an exceptional experience from the phone reps to the employees who drove the PODS. I recommend this company without reservation.

We found the entire moving process with PODs to be professional, efficient and reliable from ordering a storage unit to having it moved to our new location. We were fully informed along the way and everything went off according to plan and schedule. The website was particularly useful and easy to navigate. Highly recommend.

The booking process was very easy online. On PODS' website, they described how much the pod would hold. Through that, we were able to calculate it. We needed a two-room pod and that was what we got. After ordering it online, PODS called and they were out. They explained how to open the door, gave us a key lock, and we were good. The pod was clean, and it made it through a bunch of storms, so it was very sturdy. We got it the middle of September, and we gave it back the end of October. So, we had gone through many storm and wind, and there were no leaks. It worked good. If you need to put something in there while you're remodeling, renting a pod would be an awesome way to do it because you have it right there in your driveway. I couldn't tell you how many times we were in and out of it because there were things we needed.

On time service. Scheduled service met satisfaction. Convenient drop off and pick up as stated. Will use service again if needed. Would recommend to others if as well. Once again prompt drop off and pick up made it highly convenient. Second time using this company with no issues. Pricing was pretty reasonable as well.

Excellent JOB PODS! The move from PA to CA was so smooth. The delivery and pick up gentlemen were all so nice, respectful, and explained exactly how my things needed to be placed in the POD and how when the POD arrives to empty it and it will be picked up. The delivery and arrival was more than I expected. I had no WORRIES. I felt my articles were all SECURE.

I used PODS when I moved from Arizona to Missouri. It was more convenient to use them instead of the other companies. I booked the 16-foot pod over the phone. The rep was very good and the driver was wonderful as well.

Good experience minus the lack of communication on location of my pod. POD picked up 11/24. Went to storage in FLORIDA. NOT ONTARIO Where I was being charged storage in US dollars. 11 months later when I was moving into a permanent home I called for delivery and discovered my pod was still in Fl. Waiting for a letter stating WHY I was moving to Canada. This had been stated several times and written on the customs form. I did end up getting my pod on time. But the fact I was charged 369.00 month US instead of Canadian was a huge extra charge.

Wonderful! Would 10/10 recommend for any moving needs. Wonderful service, huge size and great to use! We did not use the entire time. We only used it about 2 weeks so I wish we could have only paid for that and not a full month. It was so nice to have the time if we did need it though.

Each step from start to finish was easy. The POD was essential to our remodel. I changed the pickup date three times with no issues. Make sure you know all the charges in the beginning. There was a pickup fee that I wasn’t aware of. Great chance that was my fault.

The website is easy to use. The drivers are pleasant and cooperative. Delivery and pickup were on time and the Pod was placed exactly where I wanted it. The cost was exactly as stated with no surprise add ons.

I had to call a couple of times because my credit card would show a transaction but I could not match the cost to an actual service. This should be corrected. When I get an e-mail for a service, i.e. pickup / delivery, the cost of that service should be included in the email. Then I would know what I am being billed for. This is not the current practice.

I contacted PODS for my relocation from Austin to a nearby city. They made the process really easy by providing a portable storage container that I could load at my own pace. I had about 15 boxes and some furniture, all securely packed. PODS picked up the container on time and delivered everything without damage. The whole move was smooth and stress-free thanks to their flexible schedule and reliable service. I’d definitely use them again.

Great long distance move from a great moving staff! Picked up and delivered the POD when they said they would. Pick up and delivery drivers were helpful with Belongings and furniture arrived with no problems! Exceeded my skeptical expectations!! Highly recommend their service on any type of move and/or storage.

A family member had used PODS a couple of years back and I liked that I would be able to put my furniture and belongings into a place where I didn't have to worry about, so it would be safe, and I could unpack it at my leisure. I called PODS, and the rep I spoke with asked me what my requirements were because I wasn't sure what size pod I needed or how long it could stay in my driveway before they loaded it into a secure environment. She was good and answered all my questions.

We are so glad that we found PODS while we were planning for our move. It was super easy to schedule and load the items we needed for our move. It delivered smoothly, and pick up was prompt after we were done unloading after a few days. I think it is a super convenient option and will definitely use PODS again if we have to move again in the future.

Deliver 3 PODS, pick up after we filled them, store for 7 months, deliver to new house, and pick up when emptied. Prompt service when called, and professional driver service. Very pleased all around with the services. Would recommend to friends and acquaintances. We visited the PODS storage facility to retrieve a few things, and it was very clean and easily acceptable.

I like the fact that PODS can hold the pod at their storage location indefinitely or you can pay monthly, and then have it redelivered, which is a great feature. I got three of their 16-foot-long pods. They were in good shape. They were very nice and clean. The last pod was supposed to be picked up two days before closing of my home when the new owners are gonna take ownership. But PODS kept changing the pickup date and the time. The time kept slipping. I was at the house waiting and then it ended up going to the next day and I was freaking out because I didn't know if it was gonna slip another day with the new owners coming into the house. So, it was very stressful. But the first two pods were phenomenal. They were great delivery people, pickup and delivery. Overall, I'm still happy.

PODS delivered the container and found a spot to put it. We used it for however long and called recently to have it picked up. The gentleman that came to pick it up called me and he said that as long as he could get to it, I didn't need to be here, and it was gone. The only thing is that the pod is not quite as sealed as I would like, but then it is what it is. When you live in an area where you can have critters, they get in there.

I was redoing my house, so I had to move my furniture out and then back in. I reached out to PODS and booked one of their containers. It was right in our driveway, so there's no problem. It was very convenient. I got the 16 feet pod because they didn't have the size below that in stock. I probably needed it at the rate I was going. Plus it was at the same price. They didn't charge me any more for it. I used them for about six weeks, and I paid for two months. I also had to change the dates, with the delay with the remodel, and they were very accommodating.

I booked the pod over the phone and the customer service was good. Everything was okay with the pick up and delivery. The pod was good too.

I wasn't sure when my new place was gonna be ready and Pods offered storage as well. That was an incentive for me to go with them. I originally started booking a 16x8 pod online, then I called in and found out they also do military discounts, so I ended up booking over the phone. The discount helped me tremendously with cost-efficiency. Almost 90% of my stuff went in into the pod. Some shifted and there were some damage, so I filed a claim. Pods emailed me once I sent in all the paperwork they requested along with the photographs of everything, but I'm still waiting to hear back about that the claim.

The real estate agent gave us the information for PODS, but we already knew about them because of commercials. We booked over the phone and the customer service was fantastic. The drivers who dropped off the pod and picked it up were punctual and polite, and the pod was clean.

I got the largest pod and it accommodated everything I needed and wanted. I wish it’d been bigger, but it is what it is. PODS' price was a third of the price of a big moving company. I also hired movers to load it and unload it, and all that total was still a third of the price.

Pods are a convenient way to try and move from one state to the next. The drop off was easy. It’s just all the work to pack and load the pod. That is the hard part. It is costly to keep hiring someone else.. Move was 1000 miles.! Drop off again was excellent. The drivers with the machinery are very knowledgeable and very careful where they place the POD. No problems at all with that service.

I used PODs for an interstate move and would highly recommend to anyone looking for an option for moving, even just locally. Booking was extremely easy - I chatted with a customer service representative online and it was a very simple process and all of my questions were answered even via chat. I love that you can manage all of your move details online, and making any changes is very easy and you’re not locked into anything at the time of booking. My details were still very fluid when I booked but going in later to update things was a very simple process and they give you a generous amount of time up until the day of drop-off to still make changes. I received a ton of communication throughout the process so I was never left wondering if my POD was really coming or when.

This is how a business should run. Phone call, agreed on cost, set up dates, PODS on their end did everything that was agreed in a timely fashion. When a pickup up or drop off was requested, they say they will be there, they were there. The interaction with ALL the staff was great. I do highly recommend PODS!

The guys that dropped the pod off and picked it up were fantastic. The service was so good. PODS is A-plus. I had a great experience. All of my stuff arrived in perfect condition. The guy gave me a heads-up right out of the gate. Everybody was so great. I paid about 5 grand to get the stuff here and it was worth it.

I called PODS to book and the process was simple. The delivery was great and we had the pod for about a month. It went to storage and then delivered to the new house. PODS is convenient and easy to use. It's a little pricey but overall, everything’s good.

From the men who delivered the pods to the men who picked them up, it was a great experience with Pods.

I was contacting another company to compare the PODS pricing and when I told the customer service agent the amount that their competitor was going to charge. She proceeded to tell me how PODS was superior and what their company offered by way of protecting our goods in transit. Besides that, she offered us a lower price than the competitor. I was very impressed and everything went smooth from start to finish.

From the first phone call to a PODS representative, to the delivery of our empty POD, to the movers who packed our belongings, to the pick-up of the full POD, to the people we never saw who moved the POD across the country, to the deliverer of the full POD to our new address, to the movers who emptied it for us, and through the removal of the empty POD, our experience was absolutely first rate, really outstanding. We'd do it again in a heartbeat!

Kellie and team made our move seamless! Even with unfortunate events due to family emergencies, they were able to accommodate us even with such short notice. We appreciate the team working with us and being flexible. They coordinated the transportation of goods as well as the unloading at the destination. Highly recommend PODS!

Upon return delivery of pod the driver didn’t follow placement info and left the pod blocking the sidewalk and more than 20 feet away from placement spot. Neighbor said driver urinated along side the truck. I called to get pod moved and it would take 2 days before they could come back so I refused that and was given 3 extra days at no charge because the distance was much further that I expected the pod to be. The next month of billing started 10/17 we were charged a full months fee when we had turned in the pod before the new billing cycle with the 3 day extension. We shouldn’t have been charged at all but it took 4 or 5 phone calls to get it all straightened out waiting more of my time & adding to my frustration of having to deal with all the unnecessary complications of getting the pod back.

Dealing with the office was easy and pleasant, very helpful. Both drivers placed the PODS perfectly where I needed them. And didn’t rut my wet yard up! I will use them again if I need it. My credit card had changed and I forgot to change my autopay! They didn’t come pick it up with my things still in it, I just had to catch up on my account. Any storage facility would just sell my belongings with letting me try to pay it.

My experience with PODS couldn’t have been better! Excellent customer service, on-time delivery, and flawless storage — I received all my belongings in perfect condition. Communication through email, text messages, and with the driver was smooth and professional from start to finish. I’m already recommending PODS to my family and clients. After this experience, I’ll never rent a moving truck again — PODS only! 🚚💪

Remodeling our basement. Needed to temporarily move our furniture to replace the carpet. It was a good solution to move it out to the driveway and back again a week later. They delivered the POD on time and picked it up when we called to have it picked up. The door was a bit beaten up but it worked ok. The rest of the POD was in good shape.

Everything went as we had hoped. Really good company. Was what we expected for our move. All the people we dealt with were very polite and helpful. There was nothing broken in our move from Idaho to Az. Again thanks for all that you did to make our move go smooth.

Renting the PODS unit was the best choice for me as I was closing on the property I sold and the property I bought on the same day! I was going to have it placed on the street as I had a steep driveway, but the driver convinced me it would work out just fine by putting it in the driveway. I’m glad I took his advice, because it was so much easier to load than having to walk down the steep driveway to load! I would definitely use your PODS again if needed!

The communication and professionalism of all employees we dealt with both on the phone and in person were exemplary! Help on creating and making changes to our dates was extremely easy. The drivers and those working at the storage facility where our POD was located for about a month were excellent and helped up beyond our expectations.

The whole service was excellent. Always on time, communication was clear during the process. The support as well was really good. The PODS were clean and in good condition, really easy to use and the space is more than enough. I definitely would recommend the company for moving stuff. Personally, if I have to move again, PODS will be my first option.

My move, downsizing from a two story, four bedroom home to a half size, senior friendly, single floor home took 13 months. Having my pod in the driveway made my sorting and keeping process doable. I was able to keep donate and throw away. I hired pods recommended moving help to load and unload my pod. Their help was invaluable. The actual delivery, pick up, storage, and re-delivery of the pod itself was timely and efficient. Pods was not the least expensive service but as far as I’m concerned, they were the best.

Working with Pods was the easiest part of the entire move! Every time I had a question it was answered professionally and they made allowances/changes for us as requested. Everything was very, very smooth. Every driver we encountered was very professional and pleasant and friendly. We have already started referring Pods to our friends and family.

So much easier than a storage container. With the pod, you just have to load it once and then unload it. With storage you have to load it, bring it, unload it, when it’s time you have to load it, bring it to your house and unload it. Pods is so much better.

The whole experience was smooth. We were worried because we were moving cross-country. But everything went great! We coordinated the dates that we wanted the PODS (we had 2 16-foot ones) at our new house. The people on the phone explained the process and where the PODS would be stored after coming from Arizona. (They didn't come directly to the house). The drivers were fantastic when they dropped off the PODS. The driveway isn't as wide as we first thought. But the drivers were careful and the PODS fit perfectly in the driveway. We were extremely pleased all the way around with the whole process.

When I moved about 17 miles, I booked a 16-foot pod and the price was acceptable. The 16-foot pod was enough for my needs. It was my first time with Pods and they were excellent. I'd use them again in the future 100%. One of my good friends asked about it and I recommended it, so he's about to get a pod himself.

I used PODS for moving and then storage for a few months. They were very professional. I felt the pricing was reasonable, and I had no problems with the pickup and the delivery.

My mother passed away, so we moved her stuff from Arizona to my house in Oregon. We booked with pods and they were excellent and professional.

I booked with Pods online and it was fairly easy. However, every time I logged on to my account, it kept saying I had to change my password. That was a pain in the neck. Also, the customer service guy talked me into getting an 8-foot, which was too small. When they came, I said, "There's no way this is working for me.” So, then I got another one. I had a 16-foot, but I didn't really need it. I needed a 12-foot, but they don't do 12-foot across country. But my experience with the drivers was good. However, they didn't change my delivery date along the way as the same as it was prior and they weren't ready to deliver for another week. Then when I wanted to have it picked up, it was here at my new residence for longer than I wanted.

Everything was great except PODS kept the pod in our yard too long. It was three weeks before they could pick it up. But the guy that delivered and picked it up was great. Also, it didn't leak.

I was getting a garage floor redone, so I needed to put stuff in somewhere for three weeks. My wife saw Pods on a commercial and we booked a pod. The drivers arrived on time and everything worked out well. The pod did what it was supposed to do and gave me the storage space to put the stuff in my house instead of carrying it in the house.

I would highly recommend PODS. I had a pod sit in my driveway while I redid my garage floors. It was the first time I've ever used them and the service was phenomenal. The drivers were fantastic and polite in both drop-off and pickup. The price was perfect and setting up either online or by calling them are both productive and easy.

Using PODS is very convenient if you're having something done in your property. It's a great experience. They will come at the time that they promised and then pick up the pods afterwards on the time and date they promised. But PODS should explain more to the customers or put in your website the required room area or space that is needed for each kid of pod. They should maket that easier for customers to see. Also, I needed the pod for two weeks but their pricing is good for a month. It would be better if they could just make a breakdown. If somebody needs the pod for just a couple of days or a week or two, they should also have that kind of pricing.

We had to move my renters out of a couple of rooms. So we needed a smaller area to put the stuff in while we were getting it redone. We got the largest container from Pods and it worked out perfectly. However, I was surprised by the price at the end because I didn't quite understand they needed to charge me extra for picking it up. That should have been included in the thing. So that was a little confusing at the end. But their customer service was good. The people who came out were pretty good and they worked with us. Some information didn't get transmitted to the person who was delivering and then picking up and they were flexible enough to make that work.

My experience with Pods was awful representatives of the company. Hardly understand what you’re explaining to them. They constantly try to push the price higher then when something goes wrong with your items inside the pod they wanna deny that insurance was in place only to receive an email that we charged you an error for insurance and our refunding you your money for the insurance after the items in your pod broke.

Several days ago I booked a same-day drop-off and pick-up for Monday, November 3, 2015. Today, Saturday November 1, 2025 your scheduling department called to say your Los Angeles facility can no longer provide same day service and that PODS must reschedule for drop off on November 3 and pick-up November 4. I informed your scheduling department that I DO NOT AUTHORIZE any changes to the schedule and to keep the same schedule as PODS previously confirmed with me via several emails and text messages and in the contract I signed with PODs, which is now in breach because of PODS' actions.

Pods were great but the company doesn’t employ smart people. They had my dates and times messed up from the beginning and still continued to mess things after pickup. Called and got yelled at by them. Do yourself a favor and don’t use them. I would have rather rented something else from someone else.

The 16-foot container I got from PODS worked out perfectly. The whole process of booking it was an amazing experience. The drivers were really good.

I looked at reviews and PODS seemed to fit our needs. We got a 12-foot one. My interaction with the drivers was great and everything was delivered okay.

I had seen PODS in the neighborhood before. I just thought that since everybody's renting them, it must be good service. In fact, the service was super. Their drivers are excellent and were on time. Things were done exactly as they said they were gonna do. I appreciate PODS.

I needed to have a container moved twice and PODS was the only one I knew of. I got the biggest one they have. They tell you the prices upfront and it was easy to book online. The drivers were really professional, did it on time, and always let me know where they were. It was actually great.

I had to move 650 miles and I thought PODS was a simple and less expensive way to move. I got the 16-foot, but we should have had another pod because there was not enough room. After you book it, you have to do it online and confirm things, but everything was as it was explained and I didn’t have any trouble with it. The price was also exactly what they quoted me. Pickup and delivery went very well, too. I had a good experience.

I had a great experience from start to finish with PODS. They held my stuff, delivered it, and picked up the pod in a timely manner.

I had used PODS before when we moved from California to Panama City Beach and was happy with their service. So, I chose them again because I moved from Florida to Ohio, and then stored my belongings with them for a short time.

We went with PODS because we wanted control over our move, and we also found that utilizing PODS was a much cheaper route. I booked over the phone, and it was super easy. We got an 8-foot, and we did have to throw some stuff away, but if we had gotten the 10-foot, it might’ve been too big, and everything would have been falling over more. The lady driver who dropped off the pod was a huge help when the door was jammed ‘cause she was strong and we managed to get it open.

Terrible service and mismanagement. Their driver won’t drop PODs in front of my house. It causes me too much trouble to move out from the house. The driver won’t drop it on my lawn too, although the salesperson agrees.

My husband and I were moving from Texas to Idaho and decided PODS would be the best idea. We felt like we could get everything in the 16-foot container. I wanted to go to the original company that started the whole movement of these containers. From the very beginning, everything was very smooth. They’re very professional and thorough. They were very good about all of the discounts and applied them to our account.

I’m in Delaware and I am moving into a new house in Florida. I've seen PODS so I knew about them. I had questions when I reached out and each one was answered. I called numerous times to find out more information, and if they didn't know, they found out. I asked if people usually put down something underneath the pod when it's being delivered with the furniture on it, and they said, "Not usually." The gentleman that delivered the pod with the furniture in it said it was a first. He said, "You got a landing pad for me." I got some wood ordered from Home Depot and put down runners, a 4 x 8 ply, cut in half, and used that so that the weight wouldn't be directly on the perimeter of the pod. This way, it was spread out because of the ply that was put down.

It was so easy to access PODS information and easy to schedule. The price was good too. It was a breeze to navigate their system. I got the medium size pod, 16 x 8 feet and was very clean. Being so lightweight, I was surprised how sturdy it was.

I used PODS a few years ago. I got 12-foot pods both times and the size was just right. Their service is fast, easy and one of the cheapest. I looked at Pack Rat when I did it the first time and PODS was the cheapest. Their website couldn’t be easier too.

Overall very pleased with PODs. The online platform and the telephonic customer service reps were both outstanding. Drivers were good and always on time. Called ahead as well. Pods themselves were a little beat up but worked for our needs. I'd highly recommend based upon my experience. I was also very surprised at how reasonable the price was.

I used PODS for moving. Heard about them through word-of-mouth. I went online and also spoke with a representative to set up everything. They were more expensive than an alternative similar company. But it was very positive. The rep was well-informed, made it very easy, and was very personable. I did the 8 x 16, and it was enough for my needs. I would absolutely use PODS again if needed in the future.

My son used PODS when he moved and he was happy with it, so that’s why we used it. I did all the booking over the phone. Customer service was very good. We’ve been happy with the service.

Overall the experience in New Orleans and transport to Seattle was great. But once in Seattle we struggled twice with the same driver, he didn't want to drop off and pick up our pod because of parking space, he wasn't really clear on his instructions and presumed we knew how to save a spot on the street for the PODs. The other drivers that did drop off and take the POD were really nice and made things work.

We were buying and selling a house, but there's no way that we could do a U-Haul and rent one of those storage facilities. We didn’t know how long it would take to pack up the house and move it to storage and then have the storage unit moved. I researched a more streamlined way to do it, and I found PODS.