PODS Reviews

I needed to store some stuff for a while, while we were doing some work on the house. I found PODS online. The website was fine. Booking went great and the price was the best. The pod was placed exactly where I wanted it. Well done.

PODS was great. They delivered on time. I wish it was a little earlier so I didn't have to pay the extra monthly fees when I was just a couple of days late on returning. I tried to get them to pick up the pod earlier and they only had this certain pickup date, which made me run late for the monthly fee. The delivery guys weren't allowed because of their time frame, but they were very understanding and they apologized. Other than that, they did deliver my stuff okay. Nothing broke and the delivery guys and the pickup guys were great and also very kind to me. They helped me open the doors since it was just me doing everything. I would always recommend PODS because they did deliver.

We were moving cross-country, and we needed to get stuff stored and moved. PODS seemed like a good solution for that. The booking process was very easy. We got a quote first, so we talked to somebody early on, and they were super helpful in explaining the process and everything. Then, it was easy to book it and arrange the date that they would drop the pod and when they’d pick it up.

I needed a place to store my furniture while my floors were being redone. And I picked PODS. I used them several years ago, and they're great. Their communication is wonderful. And they let you know by text, or if I had questions, I could call them. I've just been very happy with them. My sister was here when they delivered the pod. The gentleman was very cordial and explained to her what he was going to do and how he would do it, and she thought it was cool the way that they got settled into my driveway.

HORRIBLE COMPANY. I was forced to choose a date to "lock in my price", even though we are in the process of selling our home and don't know the date yet. I tried to go online to change the date and ALL dates for the next year are greyed out (highly unlikely). I called and was placed on hold for two hours. I finally said I would like a call-back (they falsely give that as an option). They NEVER called me back. It's 48 hours later. I called from my husband's phone as a new customer and they were magically available. When they found out I'm an existing customer, they put me on hold again for an hour. Not shockingly, I cancelled my order when someone was FINALLY available. this is unbelievable.

Horrible customer service! Will not accommodate picking up POD before closing date although plenty of notice given. I make daily phone calls only to be told that it is on manager's desk waiting for approval. Now I'm stuck with POD in my driveway of a home that I do not own. DO NOT USE!

If I could give them zero stars I would. They screwed me over MULTIPLE TIMES, and the customer service is absolute sh*t. I spent 2 hours trying to speak to someone and when a person finally answered, the audio was so terrible I couldn’t understand what they were saying AT ALL. They changed my pick up times and dates the day of and then 4 more times. This completely ruined every other moving logistic that was already set, movers, permits, travel, etc. They input my delivery location incorrectly and when I had the specific address to give them they claimed they had to delete that order and that with the new one, I couldn’t get the same deal so it was going to cost an additional $500. Even though it was their error. They promised they’d send me an email with my delivery and pick up windows, 24 hours before. I didn’t get one at all and then one came 3 hours before the stated time range.

I got one of the containers from PODS and I booked it online. I ordered the biggest one and when it was delivered, the driver couldn't put it in the location that I wanted. Also, because they didn't drop my pod off on time, I had to reach out to them. The first three people I spoke to were horrible, then the last person eventually helped me out. At drop off, they gave me a four-hour window, told me they would be there, then nobody ever showed up or called. They wasted my day, so I was really upset about that. The last person gave me a credit and she finally got it resolved for me. She was excellent. But I didn't like the fact that I had to keep calling to chase people down to get the information I needed. They kept saying that their website was so informative, but it wasn't telling me anything.

We used to live in Michigan State and we moved overseas for several years. When we moved back to the US, we moved to a different state. In that case, California. We still had a lot of furniture in the storage unit we had in Michigan. So, we needed to find a quick way to move that furniture back to California. When I looked online, PODS was one of the main advertiser. I compared prices with other delivery options and PODS seems to be the most affordable for us.

Pick up of my POD in California went smoothly, but the drop off has been a complete nightmare. Our POD was scheduled to be delivered yesterday (6/23) more than 2 weeks after it was picked up. We were given two emails with a confirmed drop off time only to be given a third email a few minutes after saying our delivery had been rescheduled to 7/7... that's a two week push... with no explanation. Just "if this doesn't work for you, contact us". So that's what I did... An hour and a half later I finally get an agent on the phone who says she will contact the warehouse to see what is going on and give me a call back. I wait three hours, no call back. I wait on hold for another hour and a half, get another agent who says there are "driver limitations" that caused my delivery to be rescheduled. He can't tell me what that means. He can't help me with why it will take two weeks even though I booked my move two months ago.

Initially the guy I spoke to when ordering my POD was very helpful and pleasant. After that I have nothing good to say. They are impossible to get on the phone. When I called to have my POD delivered long distance to my new address the lady I spoke to was very rude and seemed put out with what I was asking them to do. They knew that from the beginning and that is literally your job. There are a lot of hidden fees. I would never use them again!

Terrible customer service. We scheduled our pickup date approximately one month in advance. The day of our scheduled pickup, PODS did not show up. We were not even notified that they wouldn't be coming. We called into customer service and it took a little over 2 hours to finally reach a supervisor. Was told by the supervisor that our date of pickup had been rescheduled for the following day. The supervisor said that he would personally call me the next morning to make sure things were on track. Again, PODS did NOT show up, and I never received a phone call from the supervisor. Once again, we are being told that we are rescheduled for the next day. We have already moved out of our home, and the new owners are doing their final walkthrough tomorrow, with our PODS still sitting in the driveway. Beware, I do not recommend using this company at all.

OMG PODS is destroying our yard and tree. They sent an inexperienced driver. He did not call to let us know he is on his way. Had a hard time backing the truck and as you can see from the picture doesn’t know how to deliver the PODS. Please help us contact management in Hyattsville MD. We can’t reach them!

I had a pod delivered, left for three months then picked up. It was very easy when they dropped the pod off. The driver was very pleasant as well. The pod was clean and sturdy and it had some nice hooks for hanging things. I'd recommend PODS. It's easy and convenient going with them.

I rented a 16 foot and 8 foot pod at the same time. PODS assured me that they would provide service throughout the moving process and would handle an issues quickly if they arose. I was not able to have PODs unit delivered to my home address and closest location was to a storage facility 3 1/2 hours from our address.

I used Pods for storage over a couple of days. Everything was done online. Originally, I had booked the largest size. Once I did the remeasurements of my driveway, I was able to go back online and make the change online without the assistance of anybody. The pickup and delivery were seamless, without issue. The driver was very professional.

I am incredibly disappointed with the communication from PODS on my recent move. Despite the fact that I clearly explained the apartment front office would tell them where to place the container, they attempted to deliver when the office was closed. Of course, they made me pay a fine for this. When calling to determine when the container would be available, I waited on the phone for two hours before talking to someone. When someone took my call, she was confused about whether the container had even been delivered.

I lost several thousands dollars worth of furniture because the Pod isn’t weatherproof. My bed, couch, and clothes got moldy after being stored in a Pod for 2 months. Pod sent me $300 for the damages despite me spending over $1000 in storage and moving costs. This furniture could not be recovered because the water damage was so severe. I am disappointed and disgusted with Pod and will never use them again.

When I was trying to figure out when the pod would be dropped off at the new address, cause I'd done that online, and I wondered if I could change it, I called. We weren't able to make the change, but it was just a matter of timing. It was not a big deal. I've used Pods before. But this time, it was only a little over two months. I got the smallest one. It was perfect for what I needed. It was a short move. It was just within the same neighborhood, just a few blocks away. And it really was just to get enough stuff out of the house. The site's really user-friendly, and the questions all make sense. And having done it before, I might have some bias there, because I know what I need. The pickup and delivery were super easy. The guys were great. The drivers were two different gentlemen, but they were both wonderful. They knew what they were doing with those machines. It was kind of fun to watch.

Over the last two days I have been on hold for over three hours trying to talk with a moving specialist about getting my packed pod delivered to my home. When I call the pods number at (877) 770-7637 on their web site someone from collections or accounting answers and they have to forward the call to customer service. The automation on the web site is just as bad. After answering a lot of questions, it refers me to a human representative, who after 40 minutes still does not come online. Pods management needs to increase the number of moving specialists. The only reason this review got two stars instead of one is because of the driver who deliver and pick up the pods are great. The reviews I saw on their web site were from 2024 and it looks like their service has gone downhill since then.

Boy is it easy to reserve a POD but heaven help you if you need help after that. You will wait on the line until mold starts to grow. Oh and the other fraudulent activity PODS does is that they make sure that they can't pick up your POD until AFTER you get charged for another month. A week before I'd be charged for another month, I contacted them for pickup. NOPE. Amazing how they could only pick it up a day after I'd be charged for yet another month.

I was moving pieces from my parents' family home to my house, and the person who took my order was wonderful. The drop-off of the container was also wonderful and the young woman was really good at helping us find a good place to put the pod. The guys who came and wrapped it did a fantastic job. And when it was delivered, everything was in a good place. So, there was no damage done, which was important. Overall, it was a positive experience. My only complaint was with the pickup. I had asked for a different time because I wanted to be there, and I was told they could accommodate it, but the driver said no. That was very uncomfortable because there were large family heirlooms in the container, and if something went wrong, and if that's where it went wrong, I would be very disappointed. The pickup guy could have a busy day, but if somebody said they could do it and then they couldn't, that is an epic fail.

My experience with Pods was very easy. I've used Pods before, so I just went to them again. All I needed was a storage space for two months at my house. I just picked the large one. I needed a lot of space. Others should make sure they get the right size for the price. ‘Cause I think the large and the medium size are the same price. Everything was done online. They came, dropped it off, and left. Delivery was just as expected, and when they came to take it away, it was just as expected, as well.

I had an overall good experience with Pods. Everything went well. I got the large one. And I used it for approximately two and a half years total. The condition of the pod was good. I also like not having to unload and load multiple times again. However, I would use it for short-term, not long-term, ‘cause it is more expensive than typical storage units.

Absolutely horrible communication and deliver service. Do not use them. They lie about what it will cost you and any change you make they add more when they say it’s included. Worst service ever!!

The booking process at Pods was simple. I also called a couple of times, and everyone was very friendly and helpful. I used them for moving from Minnesota to Florida and storing my items for about three months. Everything was what I expected with the pod. We were able to open the door once it was delivered with no problem. I used Pods before, so I chose them again. Using Pods worked well for me.

Billy ** from the Summerville POD office was very helpful and went above and beyond customer service while moving from Knightsville SC to Santee, SC which was out of his territory. He handled our questions and concerns in a timely manner and we received prompt solutions. POD from Summerville office comes highly recommended from us. Thank You.

Pods will cancel on your last minute. Don’t trust them. They were supposed to deliver and canceled at the exact time of delivery. I waited on hold for over an hour. Trash company.

I used PODS to move from California to Colorado. I used Costco discount so received the total of $426.65+$2739.97 = $3,166.62. For some reason, PODS just stored my container in Milpitas, CA for about 2 weeks. I called them to transport to Colorado, then received $320 discount for the confusion. I paid for both feels. After my container was delivered to my Colorado home, PODS sent me another invoice for $1082 for transit which I paid. I called to find out the issue and PODS confirmed that my Costco discount got taken off and I "agree to it". Because my discount got taken off, I am being charged another $1082. Why would I agree to take off a discount? Now, they are sending $1082 to collection. Their advocacy billing won't even listen.

Jun 10 at 12:58 PM Message Body. PODS was a total nightmare for us. I cannot stress enough how bad they screwed us. I really hope this helps someone else to steer clear. Once they have your credit card it becomes open season and they will rack up your bill. I have about 16 invoices and statements on my account. Customer support will promise you over and over again the problems will be corrected but the majority of the time they didn't follow through and it will cost you! We moved from Massachusetts to Florida and we were originally invoiced for $3626.

PODs made a fraudulent charge, canceled the service, will not refund. PODs has charged me $3049 for a service I explicitly said I do not authorize. The service has now been canceled, but customer service will not refund the payment, connect me with a manager, or remove the method of billing to prevent this from happening again. After an hour, they continue to ask me to wait for someone to be available to help.

It has been the worse experience using PODS. They keep moving the dates for pick up and drop off of containers. The most recent infraction…Not showing up at all to pick up a container they put on my front lawn. They never called to notify me…Just an automated email saying my delivery has been rescheduled a week later!!! Their customer service is out of the Philippines, so you will never get a person that is located in your state, let alone where your PODS' belongings are actually located. I will never use PODS again and will never recommend them to anyone. You are left helpless and beholden to them, it has been very disheartening.

Updated on 06/25/2026: Delivered my pod 5 days late and refused to move it until 11 days after settlement. Customer service is a minimum 45 min wait and does not do anything. The worst company I’ve ever used. Made an already stressful experience a hundred times worse.

The worst experience. Bad customer customer service to deal with.

I got a pod for storing, shipping, and re-storing our goods across country. PODS was selected because the owner preferred a national grant over some of the other lesser-known national shipping companies. The booking process was straightforward. It was very easy for me to correct and very easy to track. We received two sets of pods. The first one seemed to be of a newer style and was up to date. There wasn't any debris. There was damage inside, but it wasn't anything that would affect our move. The second pod seemed to be an older style. The damage prevented us from using most of the hooking points, but we were able to adapt. In terms of the cleanliness, it was very fine. There were no smells and water damage.

Complete failure of customer service. Pods is fine if you are simply picking up a unit or storing it. But Pods customer service. Even the simplest matters go through an almost unworkable phone/message system. I spent hours arranging and scheduling a simple visit to the facility to retrieve items—and the place was locked up with no one there to help. Waited an hour and a half and made multiple calls to every phone number Pods lists. Two hours later received a call back during which Pods admitted their mistake. Pods “customer support” couldn’t care less. Very disappointing.

Horrible customer service and scheduling. First they refunded my money then told me it was declined so I paid them again. Then they were supposed to come and pick up the POD that is full of my stuff and the pickup time keeps getting pushed back over and over again. Try to call and use their text service but, it's hours on hold and when you finally talk to someone they hang up on you. Worst company ever. Will definitely never use them again.

Great experience. Delivered on time picked up on time delivered to my final destination on time and the driver that dropped it off at the final destination was fabulous. He helped get the back door opened.

The staff at the Wilsonville, OR, facility were particularly helpful and awesome. Tip: Pack your items so they won't fall against the door of the PODS container. When I accessed my container at the PODS facility, the forklift driver, Chris, helped me out by getting the PODS door open with a little quick maneuvering. I highly recommend PODS for convenience -- be sure to plan the pick up accurately so you're ready when the Podzilla comes to collect your container. Great company!

Pods was good enough for us to be able to use. We were doing some work on our house and needed to move all of our furniture into them. The deliveries and the pickups were good. I was able to talk to the guys, and they were quick and efficient. The pods were clean too. We had one day when it rained, and inside on the post, you could tell that there was moisture around the post that was the main post inside. But it really didn't get the whole floor wet. It was just right.

Trying to move cross-state to start a new position & PODS is the most infuriating company. I just want to cancel an order and they make it as difficult as possible.

I needed a temporary storage space for household goods. We went with Pods and got the 8 x 10 x 16-foot one. Booking the pod was easy. The delivery of the pod was very efficient, and the gentleman was very nice too. They were very good to deal with.

Do not trust this company with an interstate or cross-country move. I had a 16-foot container booked and fully confirmed for a major relocation. On the exact morning of my move—with my entire life packed into boxes and a hard deadline to vacate my home—PODS unilaterally canceled my service. Their customer service team offered zero immediate solutions or replacement containers, leaving me completely stranded. Because of their same-day failure to perform, I was forced to scramble and pay thousands of dollars in inflated, last-minute premiums for emergency alternative truck rentals, labor, and lodging.

I have had a negative experience in the past with PODS with a driver, but the storage part was always great. My last 2 experiences with PODS were great. PODS sent out a lot of communication prior to the pick up, which was great. They showed up early both times and I was able to get my move done quickly and efficiently. The girl who delivered the POD was so nice and it made up for the negative experience.

We used Pods for temporary storage in the driveway while we cleaned up the garage. I used it before moving my mom from New Hampshire to Georgia. Working with them was excellent. Definitely a good experience to use them.

The pod was delivered and picked up on schedule. The pod was dirty inside and took me 15 minutes to clean it. This revealed 3 screws from somewhere in the pod? There was a loose strip hanging on the inside door, but the door closed. Better maintenance is needed. The pricing in the online system was confusing as I initially booked a 12' pod but the order came for a 16'. When I talked to them, it seemed like it was the same price so I kept the 16'. Costco membership gets you a slight discount. This survey is not timely as it's been almost 2 months since the pod was picked up.

If I could give 0 stars, I would. Booked my PODS on 22 April 2026. Prepared for it to arrive July 3rd. My arrival window changed about 6 times during the day, only once did I receive an email, no texts. I was stalking MyPODS profile and kept seeing different times in there. Middle of the day during the last changed delivery window, all of a sudden it went from delivery to rescheduled a week out. I immediately called PODS, who apologized saying someone called out sick at my local site and that's why I got bumped. They escalated things and got me on the schedule for June 4th, the following day. I don't believe for one bit someone called out, but whatever. I woke up to an email sent at 7 am with a delivery window of 545 - 845 pm which had me dying inside. I knew they didn't work that late and was NOT expecting my PODS to arrive on the 4th either. Anyways I sat around all day waiting.

Great experience until the very end. I did not know that this company didn’t pro rate for monthly usage. I was charged over $200 for basically three weeks of no use. I called and was refunded just over $100, so that was something at least.

I highly recommend PODS if somebody needs to store things. I needed the pod to store some building supplies while we were in the process of building a workshop and structure. I booked it online, and I received a phone call. I like the ability to change my pickup date because we thought it would be one month, but I realized I needed the pod for another month. I kept changing it four times with no issues. That was very handy. Also, both of the drivers were perfect. They were very nice and professional. Everything went well. I had a question, but I went back and looked at the online contract. I was surprised that there was a $57 pickup fee. But I saw that PODS gave me a discount. Because normally, it was double that. I was, "Okay, that's only fair. I'm not going to make a big deal about it because it's part of it."

Had an outstanding experience with PODS. You hear so many horror stories about dishonest or incompetent interstate moving companies, so it was comforting to have a significant measure of control over the entire process. Plus, they're much more affordable than hiring a moving company. The online scheduling portal made it easy to have deliveries and pickups tailored to my moving needs. The drivers were personable and informative, and customer service reps were just a quick phone call away if there were any issues that needed clarifying. I'd definitely use them again for my next move.

We were not sure about using PODS at first but we really needed to move quickly since our house sold pretty quick. PODS made our move so much easier than we ever thought it could be. They delivered our container and picked it up without any hassle. It was so convenient for us. After our house sold, we ended up being displaced for ten days due to our new house not closing on time. PODS was great about extending our time and storing our container until we called them and asked them to deliver. We love PODS and would highly recommend them to everyone!!

I found myself on the phone with your company more times than I desired. I wish when I ordered the first box that the representative would have advised me of the small area an 8’ box had based on the rooms I told him that I would be loading. This cost me more in the long run. I had to have this small box picked up and a 16’ box delivered. This could of need avoided.

Exceptional customer service all around! Thank you!! From start to finish, no complaints whatsoever. Made a stressful time a little smoother. It was easy getting questions answered all around. Very professional service! Would highly recommend.

Easy to contact, because I was always calling PODS on the phone for customer service. Excellent to navigate website. Most of the drivers are experienced, friendly and helpful. We had 5 PODS that they stored, so it was a big move. It would have been very expensive, but thankfully being an executive member of COSTCO helped keep the price down. My only complaint would be that there was not always availability to schedule PODS service when I wanted it scheduled, so I had to really strategize the schedule to make sure I didn't incur extra charges through changes or monthly storage fees.

We have moved out of state and had very good experience using Pods. We used them many times and had no problem. Everything was always delivered when they said it would be.. Customer service is very helpful and would use them again.

PODS met and exceeded expectations and was very helpful every step of the way. Would definitely use again and highly recommend. Only issues were cost as I had to get a large unit for a X country move per company and once my credit card stalled out from so many moving charges and within 18 hours I was in “collections” with PODS and almost lost my place in travel line and delivery and such. Many calls to rectify. Otherwise exceptional!

PODS was awesome! The entire process was smooth from start to finish. Delivery and pickup were both handled seamlessly and on schedule, making my move much less stressful. The convenience, communication, and reliability exceeded my expectations. I would definitely recommend PODS to anyone looking for an easy moving and storage solution.

We had a very complicated move that required us to move out of our house sooner than expected into an airbnb, and then across the country to our final destination. Pods made this great as they shipped the pod to the facility near our new location in Fort Collins, CO well ahead of time and were able to deliver the pod the day we were moving in. The cost was affordable for a cross country move and our items arrived with minimal damage (cost us very little to repair, and was just a risk of how things were packed).

I used PODS for a transborder move from Boulder, CO to North York, Ontario. The Longmont team was exceptional. No issues at all - drivers were prompt and knew exactly what to do with unload and pickup. Albeit I do see that PODS is really intended for self load at a house now. The cross-border team was also really good in preparing me for clearing customs. We also used the storage capability in Mississauga. Since PODS has this capability, this alone made it worthwhile, and why I'm giving a favorable review. The team members in Mississauga are also exceptional and were very good with communications.

PODs was an excellent choice to move several of my items from FL to NJ. The pick ups and drop offs worked well for me. We had considered another option but after receiving all the POD information I knew this was the best option for me to use.

They were exactly as I was told. Had to make a date change and they were very accommodating. The service and people were pleasant and very careful with drop off and pick up. Everything made it with no or minimal scratch but that could have been the packer which is me. I was surprised nothing was broken with all the glass. I definitely would use PODS again, although I don’t think a move is going to happen. Some work by individual but price wise it is worth it.

All the people who assisted on the phone, and pick up and delivery drivers were very helpful and professional. We used three pods to complete our cross country move. The process could not have gone smoother. I priced other options, but PODS was a much better option. I would highly recommend them to others and I would use them again.

It was a pleasure renting a space for storage. I was disappointed with the outcome of having an increased in payment twice before a year was up. The hallway was lit well. The inside unit for storage space was very dark.

Awesome experience with PODS... I had to get 2 PODS, one went to where I moved and the other went in storage and was in storage for over a year and everything worked out great! Anytime I called them with questions they were very professional and always answered thoroughly. Great Reps and Agents! I would use them again if ever needed and I highly recommend PODS!!!

Using PODS for our move was extremely cost effective and had no issues with the delivery to our house, picking up the PODS having them hold the PODS for two months before being delivered at our new home.

Even though our move was small, every step of the way was seamless. My biggest concern was packing the PODS and having the contents arrive intact. Videos helped, along with moving blankets and ratchet straps. From booking to final pickup, I wouldn’t change a thing. I highly recommend PODS!

Everything went very well. PODS could have been a little cleaner, and door was sticky, but delivery & pickup were perfect. Would use them again. This was our second time using them. I trust PODS more than the competitors.

Everything was great, start to finish. Seamless, easy, no fighting, everything is promised. Everybody was great, I can't imagine it being better. I would highly recommend PODS for anyone who's considering moving.

Very efficient. Drivers were very courteous and respectful of the property. Container was clean when delivered. No damage to items in container when it was received back. I would highly recommend them and would not hesitate to use them again.

Darren did a great job for us. He was professional and was able to place the Pod exactly where we wanted it to be. Great job, Darren. Thanks!

I had a friend that used Pods and I helped him move with it. It was convenient and they were happy, so I went that route as well. I booked a 16-foot pod over the phone, and the interaction was great. The pod was perfect too. It was clean when I got it and clean when I left it. The price was a little more than what I thought I was going to pay, but I know gas prices and it was a long haul. Apart from that, the pickup and delivery drivers were very good. All my stuff came and nothing was damaged. It took a little long for them to pick it up. It was out of my driveway after I unloaded it. Other than that, it was great.

I had an empty pod delivered to Maryland. I had it stored a week or two, had it delivered to Texas then I had it picked up. I was driving cross-country and I wouldn't get here before the pod could get here. Because of HOA rules, there are a limited number of days that you're allowed to have a pod in your driveway so I had to have it stored first. I started out the process with PODS online then I got on the phone to firm up all the details. I got on the phone again to revise the pickup date because I needed a few more days to load it.

My experience with PODS went well. They were on time picking the container up. I had a group that loaded for me. It was in storage about five months, and I finally got moved into my house. The drivers were all personable and I didn't have any issues at all with any of them. They were all a good group of people. When they got down here, there was a tree limb in the way. So, I had to sign a waiver. I didn't have any place else to go with the pod. I just told them to do what they had to do. If it broke, then I'd handle it. So that's basically what happened. I was satisfied with PODS.

PODS has since credited us for $192, which is much appreciated. While we still paid $278 for a pod we were unable to use, we understand that PODS incurred costs in delivering and picking up the pod. Thank you, PODS, for your responsiveness.

We had a very positive experience with PODS....from the day the POD was dropped off in Rochester, NY and later picked up by the same person, Bill, I received good service. Bill assured me that when the POD would be dropped off on Johns Island SC, the driver would help me get the door open that seemed stuck (in the down position, thank goodness). When Roy dropped the POD off, he was great...and he did get the door open. When we had the POD emptied, the company sent Jalen to pick up the empty unit. He arrived bright and early and was very helpful. The POD is gone, but the experience was great.

I booked PODS on the phone. I got the smallest container which fit my needs. The first driver is Mike from Iowa. The second one is Moe. They were both very professional, respectful to the community, and thoughtful to where the container should be put to make the least disturbance to the parking lot. I will recommend PODS, even though it's not that cheap. It's expensive compared to U-Haul, for example. And it's just a local moving company, but it's good.

I used one of the pods, a 16-footer, for a month. I booked it online with PODS and the experience was great. The driver was excellent. They picked it up and delivered it when they said they would. It was a good experience and I'd recommend them.

I've used PODS before, which is why I used them again. I bought a condo and I had to wait three months for it to be renovated. So, I used PODS for storage, and then I had them pick up and deliver at the new place. The pod was perfect for what I needed. The booking process was easy and the reps were consistent. They let me know what was going on. People should use PODS.

We'd heard good things about Pods from friends and family that had used them. We started online and then ended up having to work with someone. My experience with their reps was good. They had a lot of information that helped us decide what size to use, and all the ins and outs, how long it would take, and things like that.

It’s been a nightmare every step of the way. Don't believe the quote they give you... Fraud big time. I got charged multiple times the same amount and they don't want to refund me. When you call to speak to customer service they don't even speak properly English... Fraud Fraud Fraud.

I like the convenience of Pods. Their reps were professional and helpful, and guided me through what I needed to get. My experience with the driver was all good. He came and was ready to drop it, and I showed him where I wanted it, and he set it down there. He was really helpful. I used it for about a month and called them to come get it. They came and got it when they said they would. They were reliable and have a good product, and I would recommend them.

We used PODS when we moved to Florida 21 years ago. So, we elected to use them again. I booked them online. I talked to people as well. I connected with both during the process. I thought I could get by with a small pod, but they recommended I use the larger one and ended up using that. Everything was good. However, I was a little disappointed. I thought the pod would be picked up and delivered within 7 to 10 days, but it ended up being longer than that. But that was probably my misunderstanding. They picked it up on May 13th and it didn't get delivered until the 28th. It was a bit longer. But everything went very smoothly as far as the pickup date.

Be careful when renting a PODS for monthly storage. The website quotes a price MUCH lower than what you will end up paying and their discounts are for the first month only. I thought I was getting a 12-foot storage unit for $185 plus tax per month but ended up paying $291 a month! Their policy about the discount applying only to the first month is not at all clear or obvious.

UPDATE June 2026: PODS resolved my complaint fully and provided fair compensation. The Customer Advocacy team investigated my concerns thoroughly, acknowledged their errors including the scheduling failure and billing discrepancy, and made it right. I appreciate PODS taking responsibility and resolving this matter fairly.

I didn't want to have to deal with U-Haul and going up and down the ramp, and I liked PODS because it was right there on the ground. I booked the 16-foot pod by phone and everybody was very nice. I got a lot of stuff, so I could probably use three of them but they fit my needs. The drivers were good, whether it was the pickup or the drop-off. We had nothing that moved, was out of place, or broken. Everything was just how we put it in there. We had kind of a tight situation on where to put the pod, and they moved it no matter how many times. They had to wiggle it around to get it where we wanted it, and never complained about it. I've had quite a few people ask me if PODS was fairly reasonable and it was, because it made my move easier. There was no doubt. PODS was cheaper than I had planned it to be, so I was thrilled with that. It was a great experience. I would do it again if I had to move.

My interaction with the Pods reps was pretty good. We were using a discount code, which made it a little bit complicated. But otherwise, it was a good experience. We requested three 16-foot containers. All of the interactions with the drivers were great. It was pretty seamless. I called and scheduled the moving part and it was taken care of for us. They moved them from one place to another. There were very little issues, and everything was resolved quickly. It was a good experience. It was expensive. But if the need arises for that sort of move, it's worth doing.

DO NOT USE PODS. This has been one of the most frustrating customer service experiences we have ever had. Our POD was supposed to be delivered yesterday. We received repeated delivery updates promising arrival by 4 PM, then 5 PM, then 6 PM, then 7 PM, then 8 PM, then 9 PM, and even 10:15 PM. Each time we called, we were told it was still coming.

We were moving and used storage from Pods. I liked their cost. I booked their service over the phone and my experience with their rep was very good. Everything was on time, and everything was done as they said it was going to be done.

We used Pods for storage while we painted our house. They were a little harder to get to. You have to email them or call them. But generally, I got a good response from them. No problems in picking it up, except it looks like they ran a little bit across my yard, my grass. And I didn't tell them that. It wasn't a problem, but I just noticed that. Because when they delivered it, we have a circular driveway, which isn't paved off the street, that doesn't have a curb and gutter. It was a little harder, probably to get it in, but they did it, and it was in the right place, where I needed it. I was very happy with my experience. There was a lot of rain. I was worried, but it never got any rain in it, which was good.

We had a unique situation. So, there wasn't the ability online to really get to what we needed, which is why I ended up calling Pods. Everything seemed good in my experience. Everything was fine and positive.

We needed storage at our house, and our experience with Pods was quick and easy. I got the biggest one they had, and the condition was very good. I wanted to keep it. I like that I didn't have to go somewhere and find a storage quickly. Out the back door and into the pod. I also worked with Aaron and he was good.

They last minute changed my delivery… They last minute changed my delivery date for 3 days later. They notified me on Memorial Day that my pod would not be delivered as promised the next day. I have to have this stuff moved out of the house on Tuesday and they have completely left my in a bad situation. I will never use them again! Completely unreliable.

PODS seemed convenient and the price was competitive. It wasn't off by much, not enough to make me choose somebody else. When I booked the 16-foot pod over the phone, the interaction with the rep was fine. But on the day of the pickup, they changed my pick-up time four times and without any prior notification. Only an email saying my time has changed. When you're moving, you have more than one thing going on. So, it occupied a lot of my time. That was not well planned on their part. Things happen, but there needs to be a mechanism that's better than that.

I called up PODS, talked to somebody on the phone, and then they communicated by email. They let you know everything upfront. They charge you in stages. It was just nice to do business with a smart company. The same man dropped off the pod and picked it up here in Birmingham. He was very pleasant and knowledgeable. I live on an incline in Birmingham, and they made it clear that they couldn't deliver past a certain incline. He looked up the alley in the back of my house and in the front of the house to decide where the pod could go, and he placed it seamlessly. I had to change a pick-up time, and it was all done online.

I went with Pods for storage and it was wonderful. The price was very reasonable, and the customer service was fantastic. They were very communicative and delivery as well as pickup went as scheduled. I got a 16-foot container and it was the perfect size.

I needed storage for a little while. And I needed my stuff to be moved to a different state. It took PODS two or three days each time they picked up and dropped off. They did excellently with it. Everything went smoothly. It went like PODS said. No issues. I would use them again. In the long run, it's cheaper than a storage.

Provided detailed delivery instructions and both homeowners were present for POD container delivery. The delivery driver refused to park the container in the requested location (a previous RV/boat parking spot) claiming that the wheels of their delivery machine could not operate on grass. Pictures were obtained while 2 of 4 wheels operated on the grass of the aforementioned spot in order to navigate the driveway.

My son loved PODS and he recommended it. So, we gave it a shot and glad we did. The first time I reached out to them, I called and then I did the rest of everything online. The drivers who picked up and moved and dropped off the containers were great. My son said, "Make sure you pack it in real well because of rocking and this and that." I watched them go over a few big bumps and this and that and I was scared to open it up. When I opened it, not a thing had moved. So, it was great. I would tell others to give PODS a shot because it's well worth it. They give you time to load it up and time to take it off instead of hurrying and doing it all in one day. The only thing is the price was cheaper in the beginning, and then, all of a sudden, it went up.

I used PODS for storage because I had a water leak, and I had to move everything into my house. I got the smaller pod and it was clean. The drivers were timely and polite. I only interacted with them on the phone, and it was fine.

We were moving, and we needed to store some things before we made the move. We went with Pods, and the first thing they brought us was the pod, which they put in our driveway. And we stored a bunch. The pod was clean. And it was sturdy enough for what we had. Then they asked us to leave it clean, so we left it very clean when it was time for them to come and pick it up. Then once we closed on our house, we had it moved to the new house. Then, when we emptied it out, they came and picked it up. It was pretty simple. The drop-off was great. The drivers were very nice. They did it quickly because we were in a neighborhood, and moved to a neighborhood. It was a big old truck that they delivered it in. And they did it very timely. The way they did the money was just exactly the way they said it would be. And when they get within 15 minutes of your house, they call and tell you where they are. Our experience with Pods was very smooth.

I needed some place to store everything so we could replace the flooring in our home. I selected PODS because I had seen them around and they seemed to have an okay reputation with everybody I knew who had used them. Their booking process was easy enough. I'm old. I'd rather talk to a person, but it wasn't bad figuring out online and it was clear cut.

I have a Costco executive card and when I was looking for storage for a couple of months, PODS popped up. So, I used my Costco executive membership to get a pod because it was the best deal out there. We got the 16x10 pod, which was the biggest one they had, because I had to clear out my garage so we could put new garage doors in and a water system. The process was mostly done online and it went smoothly. PODS kept me updated with text messages letting me know when it was gonna be delivered. The two guys who came out and delivered the pod were great, and the guy who came out and picked it up was great, too.

I needed a long-distance move of smaller items and PODS could get a smaller container. I could pack it myself and it was easier than driving stuff out myself in a truck. So that's what I did. Booking the pod was very easy. The customer service agent listened to my needs and hooked me up with the service and the dates that I needed very nicely. I was a Costco member, so the customer service rep was able to work with me on the pricing. So, I was very satisfied with the booking.

After booking the delivery of my long-distance container more than a month prior, the company unilaterally cancelled the order on the evening previous to my delivery, leaving me with an already packed house and no move, after charging almost the whole total amount to my credit card. Without proper notice, just a random call from an unidentified person, citing untrue claims that there is not possible to maneuver the delivery vehicle into either of my 2 driveways, in a broad street with a median, where even huge trucks download goods for businesses nearby.

I live in Dripping Springs, Texas, and I don't see a whole lot of different options, but PODS met all my needs. I'm really glad we used them. We booked two16-footers over the phone and the rep was good.

Lost my home in the fires. Needed storage to keep supplies dry while I rebuild my new home. The POD leaked and all my remaining stuff that I own is now destroyed, again. POD gave an immediate rejection of my claim with no data. After I reviewed on Yelp, they reached back at out to try to appease, but continued to do nothing. The storage box leaks - I watched it with my own eyes. PODS claims to have leak tested (within a couple hours of picking it up). They simply lie and do not stand behind their products.

I was doing a remodel, and a contractor was going to redo the floor, so I needed about half the furniture out of the house. It was easier for us to load it into a pod than have to transport it. I booked online with PODS, and I also called to see if there were any better offers, but there were none. The pricing could have been a little bit better for the length of time that I had it. But they were very helpful and the drivers both times were great.

Booking the pod over the phone was much easier than doing it online because it was much easier to get all of my questions answered that way. The drivers were all very professional and great folks. They did a great job. I apologized because I was gawking. It was the first time I've ever seen something like that. I told them, "I apologize. This is just cool stuff." The equipment was great. I looked at that to see what kind of condition it was, and it was in pristine condition, as far as I got it and returned it. It was cleaned out and ready to go for the next person. Compared to the other things I could have had to pay, PODS' price was perfect.

On or about May 14, 2026 Pods promised to deliver a 16'x8'x8' container on Saturday, May 16, 2026. They gave me a delivery window between 1:30p.m. and 4:30p.m. At or about 3:45p.m. someone called to say they rescheduled the delivery, not for one or two hours late, not for the following day, not for two days late, but for three days later. I spoke to a customer representative named Andy, who provided no information, or help. I demanded to speak to his supervisor.

My friend had used PODS and going with PODS, I liked that I could load everything myself. I would know what was in there and what was gonna make it. I called PODS and talked to somebody on the phone. Booking the pod was easy, and the pod was good quality. PODS has all those little things that we could use the straps on, so I was able to hang my canoe upside down from the ceiling, and it didn't take up floor space. I was able to secure all my furniture tightly so that nothing was damaged. I only had 14 days to return it but the options that I had were not within that time period because of the location. PODS is a safe way to get your stuff from one place to another but it takes a long time. I had to sit for two weeks waiting on my stuff. I couldn't get it delivered as quickly as I wanted. I moved across the states, and I had to wait a long time before I had my bed to sleep in.

I needed to store some furnishings during a construction project. I used PODS before in another house, so I immediately called them and they were great. They came, picked up the pod right on schedule, dropped it off in front of my house on the street, held it for me, then returned it and picked it up within 24 hours after it was emptied. So, I have no complaints. The pod was sturdy, clean, and big enough. It was a size 12 and it held everything I needed it to hold. The driver who dropped it off was very nice and told me how much room he needed. It was a pretty quick process. Also, the PODS website explained everything and I got a lot of updates, so that was helpful. I had the pod for about six months. It went sometime in October then I had it redelivered in April. The monthly fee was a little expensive, but it was what it was. I highly recommend PODS.

One star (considering the cost) to the lack of information, the time in transit is ridiculously long. The container didn't even look like the ones advertised (though not surprising) and upon taking measurements it was somewhat smaller. Anyway, the cost of a rental truck would have been cheaper in my case.

Very shady business practice. I wanted a quote for a long-distance move. The agent instead used a sneaky play on words to get a hold to lock in the discount. I now have a confirmed order. I'm still online for 45 minutes waiting to cancel the order!! You can do everything online except cancel!!

This is the second time that I've used PODS and they were a little late in picking up the pod, but that was okay. They were busy. I did most of my transactions online and I like that, but I like to talk to a live person sometimes. When I was trying to get them to pick up the pod, I couldn't get ahold of a live person and that was a negative for me. The first time that I used them, the service was just right on the money. But this time, it was 3 three days when I notified them to pick it up that they were able to get it. Other than that, the person who picked up the pod was very nice and I was amazed that he could back that thing up the way he did. It was interesting. I will use them again.

I needed temporary storage and I heard about PODS on television. Booking was easy and the lady was fantastic in terms of quality of service. I went with the 16-foot container because it was the largest size available. It was clean and the doors worked. I did not find PODS to be price-competitive and that determined how long I kept it. I had the pod for about six weeks. I changed the plan because the pod was about twice what it would cost me for self-storage. So, I had my content storage transferred to a self-storage unit. I am waiting for a refund because I cut the service short. Other than the price, everything was excellent.

I used PODS for a long-distance move and, while the moving/storage service itself was generally acceptable, my experience with the post-delivery property damage claim process has been extremely disappointing. (The Leetsdale PA office was the local facility that handled the PA portions of my PODS move.) During delivery and pickup, damage occurred to my property, including lawn and driveway/asphalt edge damage. Since reporting the issue, the primary challenge has not been a disagreement over dollar amounts, but rather the handling of the claim itself.

When we unloaded the pod, the boxes at the end were soaking wet. The items in the boxes were covered with mold. I filed a complaint, but was told their investigation was unable to identify any physical damage or defect to the PODS container that would support liability for the reported water intrusion or resulting damages. Very disappointing that they do not stand behind their product.

The PODS service was excellent. 1 million thank yous to Charles - he drove on two legs of our journey (to and from the PODS storage facility). He made the move so easy, and was just great to work with. We had to reschedule multiple times, and the app made it easy to do that, along with text reminders to alert us a few days before each scheduled pickup or drop off. The PODS guidelines for packing were great, so nothing was damaged in the move (love those ratcheting tie-downs). If you use their storage facilities, be aware that some but not all are climate controlled. Lastly, we also considered other companies, but their containers were very flimsy by comparison.

The booking process with PODS was excellent. I used them to store stuff on my property while I was renovating the house and the pod itself was clean, nice, and workable. PODS is reliable. They told me when they were delivering it, and they showed up. They told me when they were picking it up, and they showed up, too. That’s all you can ask for. It was a nice piece of equipment.

We needed extended storage for our move, so we went with Pods. We got the pod in February and turned it in in April. Communication was easy because they said they did exactly what they said. They would let us know when it was going to be delivered and when it was going to be picked up. However, there were problems with everything with this order. Initially, we tried to book a 22-footer and we were told that we would get one, but the driver delivered a 16-footer, dropped it and left. We had equipment damaged inside as well. Our freezer and the trailer I pulled with my trike were damaged. I would not recommend Pods to anybody. There was no email saying, "If there's ever a problem, then you submit a claim this way."

My experience with PODS so far has been great, but I'm not done with them yet. I got two pods from them. I requested a 16-footer and an eight-footer. One went fantastically. The other one is still in storage. I used PODS because it was feasible for my application, where I had to store the deceased family's belongings until we distribute them throughout the family. The drivers were fantastic. They were pleasant. They came in the dropping off of a pod and the picking up of the pod. Everything went well. We opened the smaller pod, and everything was intact. Everything was secured in there. They have a reasonable price as well. It was a very pleasant experience.

PODS’ price was the reason why we went with them, and the reps who set me up were great. I got the 16-foot container because the 12-footer was more expensive. The first driver who dropped off the first pod had a malfunction with the lock. After pounding on it with a pipe, he finally told us to just use a hammer and pound it if we can't open it. I called PODS and told them I am not pounding on their pod and I can't lock it. So the guys exchanged it out. We still have our pod, even though it says they picked up one, and the problem is that they charged us for two deliveries. The guy said it had been credited to our account. I'm hoping I'm not going to have it for more than a month. If I do, then it's already paid for. We'll see how it goes when it all washes out and how quick the refund comes.

This review is overdue. The service provided by PODS is the best. I highly recommend the PODS even if it’s for renovations or for moving. The drivers were professional and friendly as well as careful when dropping the POD off.

My booking experience with Pods was great. The associate was awesome. He helped me with all my needs right away. There were no issues with anything on it. He told me the pricing and helped me with booking everything.

The absolute worst customer service I've ever received! Booked a POD delivery one week ago and I was scheduled to have it dropped off today (Thursday). Late morning, on Thursday, I received a phone call from PODs that they were not able to deliver it today. I told the POD representative that I had movers coming on Friday morning (8am-9am) and we had to be out of our sold home first thing Saturday morning. They told me they could have it to me by Friday morning. I went to PODs online at 4:00pm Thursday and it said it wasn't going to arrive until between 3pm-6pm on Friday. So I immediately called PODs and escalated my call to a manager.

When my 8’ pod arrived the outside measurements were 7’3 1/2” X 7’ 2 1/2”. With the 2X4 and 4X4 inside framing you barely had 7X7. I don’t know why they can’t be truthful about the size. How do you fit a 7’3” sofa in a 7’ box ??

The phone call with PODS was good. However, either I misunderstood what was going to happen or it was not conveyed properly. My understanding was they were going to pick it up and send it right down to our new home. Instead, what happened was it went to a distribution facility nearby, and then I had to select to move it. That was not what I understood at all. It was not what I heard on the phone. Because I know that they also record their conversations, I asked for the recording because maybe I did misunderstand. That was the only part of the whole experience with PODS that was very frustrating. Everything else was great. The people who dropped off the pod were great, skilled, did whatever, where we asked them to put it in everything. When they picked it up, it was the same thing.

I've used PODs multiple times and they've been consistent with great customer service and have been very reliable. Even with our out of state move, they've made the whole process super convenient. I love that they usually have promos going on also! We really appreciate that Preston went above and beyond to get our pod into our driveway because it was a tight squeeze. I highly recommend this company!

PODS was the BEST choice for our moving experience. It was so easy, convenient and budget friendly for all the services. I will highly recommend this service to all and use them if ever needed again! They were always on time, thorough in explaining the process and easy to manage.

I was very pleased with the service received from PODS, especially personnel; drivers to customer service they did a great job communicating what I needed to know. During the time I used PODS, I needed flexibility with pick-up and service and they always worked with me to make that happen. I would highly recommend PODS, they make moving easier.

Excellent service. PODS provided a quick and convenient way to pack once, store, and unpack once while we stayed our house for Realtor showings. The PODS delivery driver communication was excellent on both ends of the move.

We were pleased with the POD experience. It was our first time using PODS. We could pack things at our pace and then have it stored until we needed it delivered to our new home. It’s an amazing process to watch!!

All legs of the service seemed to go smoothly. The original delivery. The relocation to our new house. And also the final pick up. I was there during the original delivery and was able to meet the driver. I think his name was Gary. He was very pleasant. I was pleased with the experience. I didn’t have any in person contact after that original delivery, however all seemed to go well. It was nice not to have to take off work to be there. Placement of the PODS was good. There wasn’t any damage that we could see to our driveway or yard. I would recommend using PODS to others.

I have had great service but the person I spoke to this time did not understand always and I did not understand him. Language barrier very broken English. He could not understand all I said and same with me.

I was familiar with the PODS name and decided to use them for moving and storage. I called to book the eight-foot pod and it was good and comfortable dealing with the rep. I talked to the driver several times and the same guy came both times. He was very nice and friendly, and took the pod exactly where I wanted it. It was an overall good experience. I had a little delay in picking up the pod exactly when I wanted and had to wait an extra day. But that's the only issue. I’m extremely satisfied and I would use PODS again if I need to.

All was good, EXCEPT was charged extra month and still waiting for refund on it. Otherwise unit came on time. Door stuck, but we worked through it. Pick up was easy and on time.

Our container was delivered to the incorrect address without any prior communication from the driver which is in their contract. This error resulted in a neighbor’s driveway being blocked, leading to the involvement of the HOA. When we contacted customer service, we experienced significant difficulty reaching a resolution as they could not reach a driver to move the pod and were disconnected multiple times. I did speak to several customer service reps and with the delivery facility, who apologized for these issues and confirmed that a full refund would be issued for the inconvenience. Pods Corporate has offered a free month POD rent, a mere $250 value for one of the worst experiences ever. I would never recommend this company.

My spouse and I were very pleased using PODS for our shipment of household items, from Hawaii to Las Vegas! Everything worked out great, with the movement through receipt of items. We will recommend PODS to our friends and families! Everything was handled professionally, and proficiently throughout the whole process!

Customer # **. Overall the experience was good. I did have one issue with a charge for “leveling the POD on an uneven surface". My driveway is paved and I got charged for an unpaved surface. I called to request the $25 refund. I was told that the driver was to take pictures upon delivery but didn’t. I took pictures and sent them via email as requested and never heard back. My email was sent to lmasombrado@pods.com on 3/9/2026. It’s not a huge amount but should be addressed nonetheless. My photos are attached. Thank you.

I used PODS because I needed a place to store things until my garage floor was finished and OK to walk and drive on. It worked out great. The Pod was delivered on-time and the person that delivered it was a real gentleman. He worked diligently to get it set in place where I wanted it. He obviously knew what he was doing. It was the same when he came to pick it up. The service overall was great.

We were pleased with the mechanics of moving belongings to a new location, just not the folks involved. The schedulers were terrible. They canceled first day delivery of empty pod because it snowed. They delayed twice more at the last minute, then advised us we needed a permit for the delivery vehicle, again the night prior to supposed delivery.

So easy to move this way....and so much less cost vs hiring moving company. And...great customer service. Two family households were moving at the same time..which complicated scheduling. PODS was coordinating with us all the way.

The first POD was delivered to our new home only 30 minutes late due to it being delivered to the Kent facility. Second POD on time, and both were retrieved on the day(s) of delivery as promised. Your service was also used in late May, which was positive. My only complaint was booking for the March process when the address and even the city were incorrect. This was eventually corrected.

I was very pleased with every part of my PODS experience: from the drop off (on time, positioned the POD well, and very friendly), to pick up for storage, to "not having to worry about my things being safe in storage"; to drop off at new house and quick pick up of empty POD 2 days later. Great job.

I used PODS to transfer my household furnishings and items to another state to our new home. From the start when the 16ft box was dropped off at my house in NJ everything went super smooth. The driver was very professional and experienced and also picking it back up. The pod arrived here in Florida as scheduled and the driver that dropped the box was also professional and very experienced. The next day a new driver picked the empty box up and was very professional also and experienced at what he does. The whole process from beginning to the end was super smooth. I would definitely recommend pods if you are moving. You load it yourself and they do the rest!!!

Matthew and the initial delivery man were amazing. I highly recommend PODS for your storage needs. It was so easy to order online, schedule the pick up on line and they were great at communicating. They adjusted our delivery and drop off time to not conflict with our student drop off and pick up times.

Besides being at the very end of the scheduled window for the pickup, Driver was inexperienced in backing up the truck and moving pod. He damaged rose bush next to driveway along with tree at back of driveway and hit into our fence, bending it over.

Planned a move from RI to Maine. Was told 30 days you get the pod. When it's full 1 day to pick up and in Maine within 3 days. Not true. Took almost a week for them to pick it up. Then another week to deliver it. They dropped it off with 2 days left in the month. They promptly charged me almost $500 more for having the pod 2 days over the 30 days. Huge surprise though when it was empty they came and got it right away. Scam. Don't recommend at all. They give false information and then rack up the fees while you wait for your things to arrive.

Everything from delivery to pick up was easy, fast and seamless. When I had to push back the pick up date, it was an easy process to do online. Scheduling the pick up was easy as well. Highly recommend.

Overall experience was quite good. My only issue was that the door was very difficult to open. This made it difficult to use, but it worked for my needs which was a total garage rework after a water issue.